VIP Vision INTIPRDSDB, INTIPRDSVW Installation Guide

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VIP Residential IP Intercom

Installation Guide

INTIPMOND(W/B) / INTIPRDSDB / INTIPRDSVW

VIP Vision Residential IP Intercom Installation Guide - v2019a

Table of Contents

1 Pre-Installation 4

1.1 Installation Requirements & Notes 4

1.2 Door Station Web Interface Login 4

1.3 Components 5

2 Installation 9

2.1 1 Indoor Monitor Door Station (Hardwired, No Network Functionality) 9

2.2 1 Indoor Monitor to 1 Door Station via a Network Switch (Hardwired) 10

2.2.1 Door Station Conﬁguration 11

2.2.2 Indoor Monitor Conﬁguration 11

2.3 1 Indoor Monitor to 1 Door Station via a Wireless Access Point (Wireless) 12

2.3.1 Door Station Conﬁguration 13

2.3.2 Indoor Monitor Conﬁguration 14

2.4 2 Indoor Monitors to 1 Door Stations via Wireless Access Point (Wireless) 16

2.4.1 Door Station Conﬁguration 17

2.4.2 Master Indoor Monitor Conﬁguration 18

2.4.3 Extension Indoor Monitor Conﬁguration 19

2.5 2 Indoor Monitors to 1 Door Station via a Network Switch (Hardwired) 22

2.5.1 Door Station Conﬁguration 23

2.5.2 Master Indoor Monitor Conﬁguration 23

2.5.3 Extension Indoor Monitor Conﬁguration 24

2.6 2 Indoor Monitors to 2 Door Stations via a Wireless Access Point (Wireless) 26

2.6.1 Door Station 1 Conﬁguration 27

2.6.2 Door Station 2 Conﬁguration 28

2.6.3 Master Indoor Monitor Conﬁguration 29

2.6.4 Extension Indoor Monitor Conﬁguration 31

2.7 2 Indoor Monitors to 2 Door Stations via a Network Switch (Hardwired) 33

2.7.1 Door Station 1 Conﬁguration 34

2.7.2 Door Station 2 Conﬁguration 34

2.7.3 Master Indoor Monitor Conﬁguration 35

2.7.4 Extension Indoor Monitor Conﬁguration 36

3 Additional Conﬁguration 37

3.1 How to change the Indoor Monitor's IP Address 37

3.2 How to set up an Indoor Monitor as an Extension Monitor 37

3.3 Setting the Time and Date 38

3.4 Indoor Monitor Volume Conﬁguration 38

3.5 Door Station Volume Conﬁguration 39

3.6 Door Station Video Settings 39

3.7 Wiring an Electric Door Strike to the Door Station 40

3.8 Adjust Electric Door Strike Timing 41

3.9 Learning in Swipe Cards 41

3.10 Deleting Swipe Cards 42

3.11 Disabling the Unlock Feature 42

3.12 P2P Conﬁguration (QR Code) 43

3.13 Advanced Conﬁguration for Remote Access (optional) 45

3.14 Changing Door Station Network Ports (optional) 45

3.15 Finding out your network range, and available IP addresses via PC 46

VIP Vision Residential IP Intercom Installation Guide - v2019a

3.16 Using a PoE Switch to Power the Intercom System (Sold Separately) 47

3.17 Adding IP Cameras to an Indoor Monitor 48

3.18 Adding Your Door Station to a VIP Vision NVR 49

4 How to Use Your Intercom System 50

4.1 Making and Answering Calls 50

4.2 Taking Videos / Snapshots from the Indoor Monitor 50

4.3 Viewing Your Videos/Snapshots from the Indoor Monitor 50

4.4 Viewing Your Videos/Snapshots from a Computer 51

4.5 Calling Between Indoor Monitors 51

4.5 Create Favourites 52

5 Updating Intercom Firmware 53

6 Troubleshooting 55

7 Limited Warranty 56

VIP Vision Residential IP Intercom Installation Guide - v2019a

1 Pre-Installation

1.1 Installation Requirements & Notes

The Basic Settings password is 123456, which can be entered after pressing the settings button. The Network Settings password is 888888, which can be entered after holding the settings button for 6 seconds.

The Door Station’s web interface will require the default username admin and password admin. The Door Station’s default IP address is 192.168.1.110 The Indoor Monitors default IP address is 192.168.1.109 Please note that only the Door Station has a web interface; the Indoor Monitor does not.

1.2 Door Station Web Interface Login

To access the door station's Web Interface, you will need a Windows computer in the same IP address range.

1. Open Internet Explorer and input the Door Station IP Address in to the address bar. e.g. http://192.168.1.110

(Refer to Section 3.1 for how to change the door station's IP address.)

2. Log in with the default username admin, password also admin.

VIP Vision Residential IP Intercom Installation Guide - v2019a

1.3 Components

VIP Residential IP Intercom Indoor Monitor with WiFi

Product ID — INTIPMONDW (white) INTIPMONDB (black)

• Advanced H.264 Video Compression Technology for High Quality Images

• 1024 x 600 pixel resolution

• 7” Touch Screen

• MicroSD Card Slot

VIP Residential IP Intercom Door Station with WiFi

Product ID — INTIPRDSDB

• 1MP Camera

• Built-in NFC Card Reader

• Weather Resistant Front Panel (Sheltered Installation recommended)

• Loudspeaker

• Door Release Output

VIP Residential IP Intercom Door Station

Product ID — INTIPRDSVW

• 1MP Camera

• IP54 Rated

• Loudspeaker

• Door Release Output

VIP Vision Residential IP Intercom Installation Guide - v2019a

INTIPMONDW/B - Front

1 Mic Records audio 2 Screen Main display 3 Emergency button Unused 4 Monitor button Monitors Door Station video

3 4 5 6 7

5 Home button Return to the Indoor Monitor's homepage 6 Call button Accept call, or hang up the current call 7 Unlock During a call or while monitoring a Door Station,

INTIPMONDW/B - Back

press to unlock that Door Station

2 3

4 5

1 Reset button Resets the Indoor Monitor

2 RJ-45 port Connect a Cat5 cable with the included adaptor 3 Debug port Unused 4 RS485 485 expansion interface 5 Alarm interface 6ch alarm input / 1ch alarm output 6 Speaker Audio output 7 SD card slot For external SD storage

VIP Vision Residential IP Intercom Installation Guide - v2019a

INTIPRDSDB - Front

1 2

4 5

1 Mic 2 Camera 3 Card area 4 Status indicator

INTIPRDSDB - Back

5 Call button 6 Speaker

4 5

1 Bracket position To ﬁx the device to the wall

2 Tamper switch This must be fully pressed down once installed. If

the switch is released, the alarm will sound.

3 Reset button Resets the Door Station

4 RJ-45 port Connect a Cat5 cable with the included adaptor

5 Input connectors Connections for 12V DC and Door Strike wiring

VIP Vision Residential IP Intercom Installation Guide - v2019a

INTIPRDSVW - Front

1 2

3 4

5 6

1 Microphone 2 Camera 3 Compensation Light

INTIPRDSVW - Back

4 Speaker 5 Name Plate 6 Call Button

4 5

1 Camera Adjustment Insert a small screwdriver, and gently move the

camera to the desired position

2 Tamper Switch This must be fully pressed down once installed. If

the switch is released, the alarm will sound.

3 RJ-45 Port Connect a Cat5 cable with the included adaptor 4 Debug Port Unused 5 Input Connectors Connections for 12V DC and Door Strike wiring

VIP Vision Residential IP Intercom Installation Guide - v2019a

2 Installation

If this is your ﬁrst time purchasing a VIP Residential IP Intercom, we recommend setting it up on the bench before installation, to familiarize yourself with the product.

If you are setting up more than one Door Station, or wish to connect to the Door Stations web interface, a Windows computer is required to login to the Door Station.

The IP intercom requires a Cat5 cable to be run between the Indoor Monitor, and Door Station. If you wish to connect to the system remotely your Indoor Monitor and Door Station must be connected to your modem or network switch (sold separately). 12V DC power must be provided to each Door Station and Indoor Monitor.

When connecting to the Door Stations’ web interface, the default IP address is 192.168.1.110. We recommend using Internet Explorer to connect to the Door Station. Please note that the Indoor Monitor does not have a web interface.

2.1

This conﬁguration requires a length of Cat5 cable running between the Indoor Monitor and Door Station.

The following is required for this installation:

• Use 12VDC or PoE to power both the Door Station and Indoor Monitor

• Cat5 cable to access the network and communicate between the intercoms

1 Indoor Monitor Door Station (Hardwired, No Network Functionality)

Indoor MonitorDoor Station

+ / -

12VDC

1. Install each unit at their respective location and connect the devices together with a Cat5 cable.

2. Power both the Indoor Monitor and Door station with 12VDC.

3. You have now successfully connected your VIP Residential IP Intercom.

VIP Vision Residential IP Intercom Installation Guide - v2019a

Power

Cat5e

+ / -

12VDC

2.2

1 Indoor Monitor to 1 Door Station via a Network Switch (Hardwired)

This conﬁguration allows you to connect your Indoor Monitor and Door Station together, and provide them with network access.

The following is required for this installation:

• 12VDC power for both the Door Station and Indoor Monitor

• Cat5 cables to connect between the Indoor Monitor, Door Station and Network Switch (sold separately), and

between the Network Switch and a Windows computer

• A Windows computer for conﬁguration

Internet Router

Indoor MonitorDoor Station

+ / -

12VDC

Cat5/6 Ethernet Switch

+ / -

12VDC

Power

Cat5e

In this example, we are going to connect the intercom Door Station and Indoor Monitor to a Network Switch and assign static IP addresses to both the Door Station and Indoor Monitor.

Device IP Adresses Subnet Mask Gateway Room Number VTO Number

Door Station 192.168.1.110 255.255.255.0 192.168.1.1 6901

Master Indoor

192.168.1.109 255.255.255.0 192.168.1.1 101

Monitor

VIP Vision Residential IP Intercom Installation Guide - v2019a

2.2.1 Door Station Conﬁguration

1. Log in to the Door Station's Web

Interface. (Refer to Section 1.2 for how to

2. Navigate to "System Conﬁg" > "Network Conﬁg"

3. Under “Eth0”, change the IP address,

subnet mask, and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Door Station to 192.168.1.110, the Subnet Mask to 255.255.255.0 and the Default Gateway to 192.168.1.1

2.2.2 Indoor Monitor Conﬁguration

1. On the Indoor Monitor, press and hold

the “Settings” button for 6 seconds, then enter the password for the Network Settings (888888 by default).

2. Select “Wired IP”” and change the IP address, subnet mask, and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Indoor Monitor to 192.168.1.109 the Subnet Mask to 255.255.255.0 and the Default Gateway to 192.168.1.1

3. Select VTO Set. Change the “Main_VTO

Name”, for example “Front Gate”.

4. Change the IP address of the Main VTO to

the IP address that was set on the Door Station, in this example the IP address is

192.168.1.110.

5. Ensure “Enable Status” is set to “ON”.

6. Turn oﬀ power to both the Door Station

and Indoor Monitor, after 10 seconds, turn the power back on.

You have now successfully connected your VIP Residential IP Intercom.

VIP Vision Residential IP Intercom Installation Guide - v2019a

2.3

1 Indoor Monitor to 1 Door Station via a Wireless Access Point (Wireless)

This conﬁguration allows you to connect your Indoor Monitor and Door Station together though a wireless access point, and provide them with network access.

The following is required for this installation:

• 12VDC power for both the Door Station and Indoor Monitor

• A Cat5 between the Door Station and an existing computer network to conﬁgure the Door Station

• A Windows computer for conﬁguration

Internet Router

Door Station

+ / -

12VDC

Switch

Wireless Access Point

Power

Wireless signal

Indoor Monitor

+ / -

12VDC

In this example, we are going to connect the Door Station and Indoor Monitor to a Wireless Access Point and assign static IP addresses to both the Door Station and Indoor Monitor.

Device IP Adresses Subnet Mask Gateway Room Number VTO Number

Door Station 192.168.1.110 255.255.255.0 192.168.1.1 6901

Master Indoor

192.168.1.109 255.255.255.0 192.168.1.1 101

Monitor

VIP Vision Residential IP Intercom Installation Guide - v2019a

2.3.1 Door Station Conﬁguration

1. Log in to the Door Station's Web

Interface. (Refer to Section 1.2 for how to

2. Navigate to "System Conﬁg" > "Network Conﬁg".

3. Under "Eth2", set "DHCP" to "On" and

conﬁrm with "OK".

4. Select "Wiﬁ Info", then select "Open

WLAN".

5. Select the Access Point you wish to

connect to, and select the “+” button. In this example we are going to connect to “MyAP”.

6. When prompted, enter the password for

the Access Point, then select “OK”.

7. After 30 seconds, your Door Station will

connect to the Access Point.

8. Select “System Conﬁg” > “Network

Conﬁg”, Under “Eth2”, set “DHCP” to “Oﬀ ”.

9. Select the default interface as "Eth2".

After this, connection to the Door Station will be lost, and you will need to connect your computer to the wireless access point and reconnect to the Door Station's web interface.

10. Under “Eth2”, change the IP address,

subnet mask, and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Door Station to 192.168.1.110, the Subnet Mask to

255.255.255.0 and the Default Gateway to 192.168.1.1.

VIP Vision Residential IP Intercom Installation Guide - v2019a

2.3.2 Indoor Monitor Conﬁguration

1. On the Indoor Monitor, press and hold

the “Settings” button for 6 seconds, then enter the password for the Network Settings (888888 by default).

2. Select "Wireless IP", set "DHCP" to "On"

and conﬁrm with "OK".

3. Select “WLAN”, and set it to “ON”.

4. Select the Access Point you wish to

connect to. In this example, we are going to connect to “MyAP”.

5. When prompted, enter the password for

the Access Point, then select “OK”.

6. After 30 seconds, your Door Station will

connect to the Access Point.

VIP Vision Residential IP Intercom Installation Guide - v2019a

7. Select “Wireless IP” and turn “DHCP” to

“OFF”.

8. Change the IP address, subnet mask,

and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Indoor Monitor to 10.1.1.111, the Subnet Mask to 255.255.255.0 and the Default Gateway to 10.1.1.1.

9. Select “VTO Set”. Change the “Main_VTO

Name”, to a name of your choice, for example “Front Gate”.

10. Change the IP address, of the Main VTO

to the IP address that was set on the Door Station.

In this example, we are going to change the IP address to 192.168.1.110.

11. Ensure “Enable Status” is set to “ON”.

12. Turn oﬀ power to both the Door Station and Indoor Monitor, after 10 seconds, turn the power back on.

You have now successfully connected your VIP Residential IP Intercom.

VIP Vision Residential IP Intercom Installation Guide - v2019a

2.4

2 Indoor Monitors to 1 Door Stations via Wireless Access Point (Wireless)

This conﬁguration allows you to connect your Indoor Monitors and Door Station together though a wireless access point, and provide them with network access.

The following is required for this installation:

• 12VDC power for both the Door Station and the Indoor Monitors

• A Cat5 between the Door Station and an existing computer network to conﬁgure the Door Station

• A Windows computer for conﬁguration

Indoor Monitor

Internet

Router

Switch

+ / -

12VDC

Door Station

+ / -

12VDC

Wireless Access Point

Power

Indoor Monitor

+ / -

12VDC

Cat5e Wireless signal

In this example, we are going to connect the Door Station and Indoor Monitors to a Wireless Access Point and assign static IP addresses to the Door Station and Indoor Monitors.

Device IP Adresses Subnet Mask Gateway Room Number VTO Number

Door Station 192.168.1.110 255.255.255.0 192.168.1.1 6901

Master Indoor Monitor

Extension Indoor Monitor

192.168.1.109 255.255.255.0 192.168.1.1 101

192.168.1.108 255.255.255.0 192.168.1.1 101-1

VIP Vision Residential IP Intercom Installation Guide - v2019a

2.4.1 Door Station Conﬁguration

1. Log in to the Door Station's Web

Interface. (Refer to Section 1.2 for how to

2. Navigate to "System Conﬁg" > "Network Conﬁg"

3. Under "Eth2", set "DHCP" to "On" and

conﬁrm with "OK"

4. Select "Wiﬁ Info", then select "Open

WLAN".

5. Select the Access Point you wish to

connect to, and select the “+” button. In this example we are going to connect to “MyAP”.

6. When prompted, enter the password for

the Access Point, then select “OK”.

7. After 30 seconds, your Door Station will

connect to the Access Point.

8. Select “System Conﬁg” > “Network

Conﬁg”, Under “Eth2”, set “DHCP” to “Oﬀ ”.

9. Select the default interface as "Eth2".

After this, connection to the Door Station will be lost, and you will need to connect your computer to the wireless access point and reconnect to the Door Station's web interface.

10. Under “Eth2”, change the IP address,

subnet mask, and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Door Station to 192.168.1.110, the Subnet Mask to

255.255.255.0 and the Default Gateway to 192.168.1.1.

VIP Vision Residential IP Intercom Installation Guide - v2019a

2.4.2 Master Indoor Monitor Conﬁguration

This monitor will be conﬁgured as a "Master" Indoor Monitor.

1. On the "Master" Indoor Monitor, press and hold the “Settings” button for 6 seconds, then enter the password

for the Network Settings (888888 by default).

2. Select “WLAN”, then select “ON”.

3. Select “Wireless IP” and set “DHCP” to

“ON”, then select “OK”.

4. Select "WLAN", then select the Access

Point you wish to connect to. In this example, we are going to connect to “MyAP”

5. When prompted, enter the password for

the Access Point, then select “OK”.

6. After 30 seconds, your Door Station will

connect to the Access Point.

VIP Vision Residential IP Intercom Installation Guide - v2019a

7. Select “Wireless IP” and turn “DHCP” to

“OFF”.

8. Change the IP address, subnet mask,

and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Indoor Monitor to

192.168.1.109, the Subnet Mask to

255.255.255.0 and the Default Gateway to

192.168.1.1.

9. Select “VTO Set”. Change the “Main_VTO

Name”, to a name of your choice, for example “Front Gate”.

10. Change the IP address, of the Main VTO

to the IP address that was set on the Door Station, in this example the IP address is

192.168.1.110.

11. Ensure “Enable Status” is set to “ON”.

2.4.3 Extension Indoor Monitor Conﬁguration

This monitor will be conﬁgured as a "Extension" Indoor Monitor.

1. On the “Extension” Indoor Monitor, press and hold the “Settings” button for 6 seconds, then enter the

password (888888 by default).

2. Select “WLAN", then select “ON”.

3. Select “Wireless IP” and set “DHCP” to

“ON”, then select “OK”.

VIP Vision Residential IP Intercom Installation Guide - v2019a

4. Select "WLAN", then select the Access

Point you wish to connect to. In this example, we are going to connect to “MyAP”

5. When prompted, enter the password for

the Access Point, then select “OK”.

6. After 30 seconds, your Door Station will

connect to the Access Point.

7. Select “Wireless IP” and turn “DHCP” to

“OFF”.

8. Change the IP address, subnet mask,

and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Indoor Monitor to

192.168.1.108, the Subnet Mask to

255.255.255.0 and the Default Gateway to

192.168.1.1.

9. Select “VTH Set” and set the mode to

“Extension”. You can now set the Room Number to the same as the Master Indoor Monitor but add “ -1 “ to show that it is the ﬁrst extension (such as 101-1).

10. Enter the IP address of the “Master”

Indoor Monitor and press “OK” to save.

In this example, we'll change the IP address of the Master Indoor Monitor to 10.1.1.111

VIP Vision Residential IP Intercom Installation Guide - v2019a

11. Select “VTO Set”. Ensure “Enable Status” is

set to “ON” for the “Main_VTO”.

12. Turn oﬀ power to each Door Station and

Indoor Monitor, after 10 seconds, turn the power back on.

You have now successfully connected your VIP Residential IP Intercom

VIP Vision Residential IP Intercom Installation Guide - v2019a

2.5

2 Indoor Monitors to 1 Door Station via a Network Switch (Hardwired)

This conﬁguration allows you to connect your Indoor Monitor and Door Station together, and provide them with network access.

The following is required for this installation:

• 12VDC power for both the Door Station and Indoor Monitors

• Cat5 cables to connect between the Indoor Monitor, Door Station and Network Switch (sold separately), and

between the Door Station and an existing computer network to conﬁgure the Door Station

• A Windows computer for conﬁguration

Indoor Monitor

Door Station

+ / -

12VDC

Internet

Router

Switch

Power Cat5e

+ / -

12VDC

+ / -

12VDC

Indoor Monitor

In this example, we will be changing each devices IP address.

Device IP Adresses Subnet Mask Gateway Room Number VTO Number

Door Station 192.168.1.110 255.255.255.0 192.168.1.1 6901

Master Indoor

192.168.1.111 255.255.255.0 192.168.1.1 101

Monitor Extension

192.168.1.113 255.255.255.0 192.168.1.1 101-1

Indoor Monitor

VIP Vision Residential IP Intercom Installation Guide - v2019a

2.5.1 Door Station Conﬁguration

1. Log in to the Door Station's Web

Interface. (Refer to Section 1.2 for how to

2. Navigate to "System Conﬁg" > "Network Conﬁg"

3. Under “Eth0” change the IP address,

subnet mask, and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Door Station to 192.168.1.110, the Subnet Mask to 255.255.255.0 and the Default Gateway to 192.168.1.1.

2.5.2 Master Indoor Monitor Conﬁguration

This monitor will be conﬁgured as a "Master" Indoor Monitor.

1. On the "Master" Indoor Monitor, press and hold the “Settings” button for 6 seconds, then enter the password

for the Network Settings (888888 by default).

2. Select “Wired IP”” and change the IP address, subnet mask, and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Indoor Monitor to 192.168.1.111 the Subnet Mask to

255.255.255.0 and the Default Gateway to

192.168.1.1.

VIP Vision Residential IP Intercom Installation Guide - v2019a

3. Select “VTO Set”. Change the “Main_VTO

Name”, to a name of your choice, for example “Front Gate”.

4. Change the IP address, of the Main VTO

to the IP address that was set on the Door Station, in this example the IP address is

10.1.1.110.

5. Ensure “Enable Status” is set to “ON” for

the “Main_VTO”.

2.5.3 Extension Indoor Monitor Conﬁguration

This monitor will be conﬁgured as a "Extension" Indoor Monitor.

1. On the "Extension" Indoor Monitor, press and hold the “Settings” button for 6 seconds, then enter the

password for the Network Settings (888888 by default).

2. Select “Wired IP”” and change the IP address, subnet mask, and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Indoor Monitor to 192.168.1.113 the Subnet Mask to

255.255.255.0 and the Default Gateway to

192.168.1.1.

3. Select “VTH Set” and set the mode to

“Extension”. You can now set the Room Number to the same as the Master Indoor Monitor but add “ -1 “ to show that it is the ﬁrst extension (such as 101-1).

4. Enter the IP address of the “Master”

Indoor Monitor 192.168.1.112 and press “OK” to save.

VIP Vision Residential IP Intercom Installation Guide - v2019a

5. Select “VTO Set”. Ensure “Enable Status”

is set to “ON” for both the Main and Sub VTO.

6. Turn oﬀ power to each Door Station and

Indoor Monitor, after 10 seconds, turn the power back on.

You have now successfully connected your VIP Residential IP Intercom.

VIP Vision Residential IP Intercom Installation Guide - v2019a

2.6

2 Indoor Monitors to 2 Door Stations via a Wireless Access Point (Wireless)

This conﬁguration allows you to connect your Indoor Monitors and Door Stations together through a wireless access point, and provide them with network access.

The following is required for this installation:

• 12VDC power for both the Door Station and Indoor Monitors

• A Cat5 cable between the Door Stations and an existing computer network to conﬁgure the Door Stations

• A Windows computer for conﬁguration

Internet

Door Station

Router

+ / -

12VDC

+ / -

12VDC

Switch

Wireless Access Point

Power Cat5e Wireless signal

+ / -

12VDC

+ / -

12VDC

Indoor Monitor

In this example, we are going to connect the Door Stations and Indoor Monitors to a Wireless Access Point and assign static IP addresses to the Door Stations and Indoor Monitors.

Device IP Adresses Subnet Mask Gateway Room Number VTO Number

Door Station 1 192.168.1.110 255.255.255.0 192.168.1.1 6901

Door Station 2

Master Indoor

192.168.1.111 255.255.255.0 192.168.1.1

192.168.1.112 255.255.255.0 192.168.1.1 101

6902

Monitor Extension

192.168.1.113 255.255.255.0 192.168.1.1 101-1

Indoor Monitor

VIP Vision Residential IP Intercom Installation Guide - v2019a

2.6.1 Door Station 1 Conﬁguration

1. Connect one Door Station to the

network, then log in to the Door Station's Web Interface. (Refer to Section 1.2 for

how to log in.)

2. Navigate to "System Conﬁg" > "Network Conﬁg"

3. Under "Eth2", set "DHCP" to "On" and

conﬁrm with "OK"

4. Select "Wiﬁ Info", then select "Open

WLAN".

5. Select the Access Point you wish to

connect to, and select the “+” button. In this example we are going to connect to “MyAP”.

6. When prompted, enter the password for

the Access Point, then select “OK”.

7. After 30 seconds, your Door Station will

connect to the Access Point.

8. Select “System Conﬁg” > “Network

Conﬁg”, Under “Eth2”, set “DHCP” to “Oﬀ ”.

9. Select the default interface as "Eth2".

After this, connection to the Door Station will be lost, and you will need to connect your computer to the wireless access point and reconnect to the Door Station's web interface.

10. Under “Eth2”, change the IP address,

subnet mask, and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Door Station to 192.168.1.110, the Subnet Mask to

255.255.255.0 and the Default Gateway to 192.168.1..1.

VIP Vision Residential IP Intercom Installation Guide - v2019a

2.6.2 Door Station 2 Conﬁguration

1. Connect the second Door Station to

the network, then log in to the Door Station's Web Interface. (Refer to Section

1.2 for how to log in.)

2. Navigate to "System Conﬁg" > "Network Conﬁg"

3. Under "Eth2", set "DHCP" to "On" and

conﬁrm with "OK"

4. Select "Wiﬁ Info", then select "Open

WLAN".

5. Select the Access Point you wish to

connect to, and select the “+” button. In this example we are going to connect to “MyAP”.

6. When prompted, enter the password for

the Access Point, then select “OK”.

7. After 30 seconds, your Door Station will

connect to the Access Point.

8. Select “System Conﬁg” > “Network

Conﬁg”, Under “Eth2”, set “DHCP” to “Oﬀ ”.

9. Select the default interface as "Eth2".

After this, connection to the Door Station will be lost, and you will need to connect your computer to the wireless access point and reconnect to the Door Station's web interface.

10. Under “Eth2”, change the IP address,

subnet mask, and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Door Station to 192.168.1.111, the Subnet Mask to

255.255.255.0 and the Default Gateway to 192.168.1.1.

VIP Vision Residential IP Intercom Installation Guide - v2019a

11. Select “System Conﬁg” > “LAN Conﬁg”.

12. Change the VTO number. Each Door

Station must have a diﬀerent VTO number, otherwise they will not function correctly. Press “OK” to conﬁrm.

13. Repeat this section for each additional

Door Station.

For example, 6901 for the ﬁrst Door Station and 6902 for the second Door Station.

2.6.3 Master Indoor Monitor Conﬁguration

This monitor will be conﬁgured as a "Master" Indoor Monitor.

1. On the "Master" Indoor Monitor, press and hold the “Settings” button for 6 seconds, then enter the password

for the Network Settings (888888 by default).

2. Select “WLAN”, then select “ON”.

3. Select “Wireless IP” and set “DHCP” to

“ON”, then select “OK”.

4. Select "WLAN", then select the Access

Point you wish to connect to. In this example, we are going to connect to “MyAP”

5. When prompted, enter the password for

the Access Point, then select “OK”.

VIP Vision Residential IP Intercom Installation Guide - v2019a

6. After 30 seconds, your Door Station will

connect to the Access Point.

7. Select “Wireless IP” and set “DHCP” to

“OFF”.

8. Change the IP address, subnet mask,

and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Indoor Monitor to

192.168.1.112, the Subnet Mask to

255.255.255.0 and the Default Gateway to

192.168.1.1.

9. Select “VTO Set”.

10. Change the IP address, of the Main VTO

to the IP address that was set on the Door Station, in this example the IP address is

10.1.1.110.

11. Change the “Main_VTO Name” and

"Sub_VTO Name" to names of your choice, for example “Front Gate” and "Side Gate".

12. Change the IP address, of the Sub VTO

to the IP address that was set on the second Door Station, in this example the IP address is 10.1.1.111.

13. Ensure “Enable Status” is set to “ON” for

both the Main and Sub VTO.

VIP Vision Residential IP Intercom Installation Guide - v2019a

2.6.4 Extension Indoor Monitor Conﬁguration

This monitor will be conﬁgured as a "Extension" Indoor Monitor.

1. On the "Extension" Indoor Monitor, press and hold the “Settings” button for 6 seconds, then enter the

password for the Network Settings (888888 by default).

2. Select “WLAN”, then select “ON”.

3. Select “Wireless IP” and set “DHCP” to

“ON”, then select “OK”.

4. Select "WLAN". then select the Access

Point you wish to connect to. In this example, we are going to connect to “MyAP”

5. When prompted, enter the password for

the Access Point, then select “OK”.

6. After 30 seconds, your Door Station will

connect to the Access Point.

VIP Vision Residential IP Intercom Installation Guide - v2019a

7. Select “Wireless IP” and turn “DHCP” to

“OFF”.

8. Change the IP address, subnet mask,

and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Indoor Monitor to 10.1.1.113, the Subnet Mask to 255.255.255.0 and the Default Gateway to 192.168.1.1.

9. Select “VTH Set” and set the mode to

“Extension”. You can now set the Room Number to the same as the Master Indoor Monitor but add “ -1 “ to show that it is the ﬁrst extension (such as 101-1).

10. Enter the IP address of the “Master”

Indoor Monitor 10.1.1.112 and press “OK” to save.

11. Select “VTO Set”. Ensure “Enable Status”

is set to “ON” for both the Main and Sub VTO.

12. Turn oﬀ power to each Door Station and

Indoor Monitor, after 10 seconds, turn the power back on.

You have now successfully connected your VIP Residential IP Intercom.

VIP Vision Residential IP Intercom Installation Guide - v2019a

2.7

2 Indoor Monitors to 2 Door Stations via a Network Switch (Hardwired)

This conﬁguration allows you to connect your Indoor Monitors and Door Stations together through a network switch, and provide them with network access.

The following is required for this installation:

• 12VDC power for both the Door Station and Indoor Monitors

• Cat5 cables to connect between the Indoor Monitors, Door Stations and Network Switch (sold separately)

• A Windows computer for conﬁguration

Door Station

+ / -

12VDC

+ / -

12VDC

Internet

Router

Switch

Power Cat5e Wireless signal

+ / -

12VDC

+ / -

12VDC

Indoor Monitor

In this example, we are going to connect the Door Station and Indoor Monitors to a Switch and assign static IP addresses to the Door Station and Indoor Monitors.

Device IP Adresses Subnet Mask Gateway Room Number VTO Number

Door Station 1 192.168.1.110 255.255.255.0 192.168.1.1 6901

Door Station 2

Master Indoor

192.168.1.111 255.255.255.0 192.168.1.1

192.168.1.112 255.255.255.0 192.168.1.1 101

6902

Monitor Extension

192.168.1.113 255.255.255.0 192.168.1.1 101.1

Indoor Monitor

VIP Vision Residential IP Intercom Installation Guide - v2019a

2.7.1 Door Station 1 Conﬁguration

1. Connect 1 Door Station to the Network

Switch, then log in to the Door Station's Web Interface.

(Refer to Section 1.2 for how to log in.)

2. Navigate to "System Conﬁg" > "Network Conﬁg"

3. Under “Eth0” change the IP address,

subnet mask, and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Door Station to 192.168.1.110, the Subnet Mask to 255.255.255.0 and the Default Gateway to 192.168.1.1.

2.7.2 Door Station 2 Conﬁguration

1. Connect the second Door Station, then

(Refer to Section 1.2 for how to log in.)

2. Navigate to "System Conﬁg" > "Network Conﬁg".

3. Under “Eth0” change the IP address,

subnet mask, and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Door Station to 192.168.1.111, the Subnet Mask to 255.255.255.0 and the Default Gateway to 192.168.1.1.

4. Select “System Conﬁg” > “LAN Conﬁg”.

5. Change the VTO number. Each Door

Station must have a diﬀerent VTO number, otherwise they will not function correctly (for example, 6901 for the ﬁrst

Door Station and 6902 for the second Door Station). Press “OK”. Repeat this set

for each additional Door Station.

VIP Vision Residential IP Intercom Installation Guide - v2019a

2.7.3 Master Indoor Monitor Conﬁguration

This monitor will be conﬁgured as a "Master" Indoor Monitor.

1. On the "Master" Indoor Monitor, press and hold the “Settings” button for 6 seconds, then enter the password for the Network Settings (888888 by default).

2. Select “Wired IP” and change the IP

address, subnet mask, and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Indoor Monitor to

192.168.1.112, the Subnet Mask to

255.255.255.0 and the Default Gateway to

192.168.1.1.

3. Select “VTO Set”. Change the “Main_VTO

Name” and “Sub_VTO1 Name”, to names of your choice, for example “Front Gate”.

4. Change the IP address, of the Main VTO

to the IP address that was set on the ﬁrst Door Station, in this example the IP address is 192.168.1.110.

5. Change the IP address, of the Sub VTO

to the IP address that was set on the second Door Station, in this example the IP address is 192.168.1.111.

6. Ensure “Enable Status” is set to “ON” for

both the “Main” and “Sub” VTO.

VIP Vision Residential IP Intercom Installation Guide - v2019a

2.7.4 Extension Indoor Monitor Conﬁguration

This monitor will be conﬁgured as a "Extension" Indoor Monitor.

1. On the "Master" Indoor Monitor, press and hold the “Settings” button for 6 seconds, then enter the password for the Network Settings (888888 by default).

2. Select “Wired IP” and change the IP

address, subnet mask, and default gateway to match your local computer network. Press “OK” to save.

In this example, we are going to change the IP address of the Indoor Monitor to

192.168.1.113, the Subnet Mask to

255.255.255.0 and the Default Gateway to

192.168.1.1.

3. Select “VTH Set” and set the mode to

“Extension”. You can now set the Room Number to the same as the Master Indoor Monitor but add “ -1 “ to show that it is the ﬁrst extension (such as 101-1).

4. Enter the IP address of the “Master”

Indoor Monitor 192.168.1.112 and press “OK” to save.

5. Select “VTO Set”. Ensure “Enable Status”

is set to “ON”, for both the “Main” and “Sub” VTO.

6. Turn oﬀ power to both the Door Station

and Indoor Monitor, after 10 seconds, turn the power back on.

7. You have now successfully connected

your VIP Residential IP Intercom.

VIP Vision Residential IP Intercom Installation Guide - v2019a

3 Additional Conguration

3.1 How to change the Indoor Monitor's IP Address

1. Power on the Indoor Monitor.

2. On the Indoor Monitor, press and hold the “Settings” button for 6 seconds, then enter the password for the Network Settings (888888 by default).

3. Select “VTH Set”, if wish to change the Wired Interface IP address, select “Wired IP”. If you wish to change the Wireless IP Address, select “Wireless IP”. Change the IP address, Subnet Mask and Gateway of the Indoor Monitor, to the details you have chosen.

3.2

When you have more than one Indoor Monitor, you must setup one Indoor Monitor as the “Master” and all the additional monitors as “Extension” monitors. All the Door Station details will be entered into the Master monitor and the Extension monitors will retrieve the settings from the Master monitor. You must enter in each Extension monitor, the “Master IP” which is the IP address of the Master monitor.

1. Change the Indoor Monitors IP Address (see Section 3.1), to match your network range.

2. On the Indoor Monitor, press and hold the “Settings” button for 6 seconds, then enter the password for the Network Settings (888888 by default).

3. Choose “VTH Set” and change the Mode from “Master” to “Extension”.

4. Input the room number you wish to use. This should be the same number as your Master monitor with a “-“ to indicate it is an extension. e.g. 101-1 for your ﬁrst Extension monitor, and 101-2 for the second.

How to set up an Indoor Monitor as an Extension Monitor

5. Enter the IP Address of your Master monitor e.g. 192.168.1.112. Press “OK” to save.

VIP Vision Residential IP Intercom Installation Guide - v2019a

3.3 Setting the Time and Date

After installation is complete, you will need to set the correct time and date. There are 2 diﬀerent ways to set the time and date, you can setup features such as NTP and DST in the Door Stations web interface, or you can adjust the time and date from the Indoor Monitor.

To set the time and date from the Indoor Monitor:

1. On the Indoor Monitor, press the “Settings” button, then enter the password 123456 to access the Basic Settings.

2. Select “General”, in this menu, you can change the Time, Date, Time Zone and DST settings.

To set the time and date from the Door Station:

You will need a Windows computer (in the same IP address range) that can connect to the Web Interface of the Door Station.

1. Log in to the Door Station's Web Interface.

(Refer to Section 1.2 for how to log in.)

2. Once logged in, go to “System Conﬁg” > “Local Conﬁg” > “System Time”. In this menu, you can change the Time and Date format and Sync the Door Station to your PC time.

3. After you have made your changes, select “OK”. It will take a few minutes before the indoor monitor displays the new time and date.

3.4 Indoor Monitor Volume Conﬁguration

1. On the Indoor Monitor, press the “Settings” button, then enter the password 123456 to access the Basic Settings.

2. On the Indoor Monitor go to “Settings” > “Ring”. In this menu you can adjust ring tones and volume levels.

3. After you have made your changes, select “ O K ”.

VIP Vision Residential IP Intercom Installation Guide - v2019a

3.5 Door Station Volume Conﬁguration

You will need a Windows computer (in the same IP address range) that can connect to the Web Interface of the Door Station.

1. Log in to the Door Station's Web Interface.

(Refer to Section 1.2 for how to log in.)

2. Once logged in, go to “System Conﬁg” > “Video Set” > “Audio Set”. In this menu you can change Door Station’s audio levels.

VTO Mic Volume - Controls the microphone volume level. VTO Beep Volume - Controls the speaker sounds such as “Door unlocked, please enter.”

3.6 Door Station Video Settings

1. Log in to the Door Station's Web Interface.

(Refer to Section 1.2 for how to log in.)

2. Once logged in, go to “System Conﬁg” > “Video Set”. In this menu you can change the Door Station’s video settings.

VIP Vision Residential IP Intercom Installation Guide - v2019a

3.7 Wiring an Electric Door Strike to the Door Station

The Door Station has a dry contact relay. Depending on which door strike you have, will depend on how you wire the door strike, whether it be wired to the Normally Open or Normally Closed contact.

When connecting the Door Station to an Electric Door Strike:

• The Electric Door Strike positive (+) is connected to the 12V DC power supply positive (+).

• The Electric Door Strike negative (-) is connected Door Stations COM terminal.

• The 12V DC power supply negative (-) is connected to the Door Stations NO or NC terminal depending on the model of door strike.

Please note that the below diagrams reference the INTIPRDSVW and INTIPRDSDB are connected in the same manner, but using the included breakout cable.

Normally Closed Door Strike Wiring Normally Open Door Strike Wiring

Lock

N/A GND 485-B 485-A GND UNLOCK FEEDBACK

+ —

+ Power —

NC COM NO GND 12V

Lock

+ —

+ Power —

Unlock Button Wiring

If you wish to wire in an external button to trigger the door latch, connect

the button to the terminals marked “Unlock” and “GND”.

N/A GND 485-B 485-A GND UNLOCK FEEDBACK NC COM NO GND 12V

N/A GND 485-B 485-A

Lock

VIP Vision Residential IP Intercom Installation Guide - v2019a

+ —

GND UNLOCK FEEDBACK NC COM NO GND 12V

3.8 Adjust Electric Door Strike Timing

1. Log in to the Door Station's Web Interface.

(Refer to Section 1.2 for how to log in.)

2. You will then be able to go to “System Conﬁg” > “Local Conﬁg” > “A&C Manager”. Here you can adjust the electronic door strike timing.

3. Press “OK” to save your changes.

Unlock Responding Interval is the time (in seconds) between door strike actuations. Unlock Period is the time (in seconds) that the door stays unlocked.

3.9 Learning in Swipe Cards

The INTIPRDSB Door Station can have swipe cards learnt in, to trigger the door strike. Only NFC swipe cards are compatible with the intercom. Part No. ACKEY103.

1. Log in to the Door Station's Web Interface.

(Refer to Section 1.2 for how to log in.)

2. Once logged in, go to “System Conﬁg” > “Local Conﬁg” > “A&C Manager”.

3. Select "Issue Card".

4. Within 30 seconds, scan your ﬁrst card on the front of the door station, you will hear a beep to conﬁrm.

5. On the Door Stations web interface, a popup box will appear. Enter a username for the card, and the room number of your master indoor monitor. Select “ O K ’.

6. Repeat steps 4-5 to learn in additional cards.

7. Select “Conﬁrm Issue”.

8. Your swipe cards are now learnt into the Door Station.

VIP Vision Residential IP Intercom Installation Guide - v2019a

3.10 Deleting Swipe Cards

If a user has lost an NFC swipe card, it can be deleted by logging in to the Web Interface of the Door Station.

1. Log in to the Door Station's Web Interface.

(Refer to Section 1.2 for how to log in.)

2. Navigate to “System Conﬁg” > “Indoor Manager”.

3. Select the “Card No. Info” Button.

4. In this menu, you can modify usernames and delete cards.

3.11 Disabling the Unlock Feature

The Indoor Monitor can trigger the Door Stations built in relay, to open a door strike. If do not want to give an Indoor Monitor the ability to unlock the door strike, you can turn this feature oﬀ.

1. On the Indoor Monitor, press and hold the “Settings” button for 6 seconds, then enter the password for the Network Settings (888888 by default).

2. Select “VTH Set”

3. Turn the “Unlock” option, to “OFF”.

VIP Vision Residential IP Intercom Installation Guide - v2019a

3.12 P2P Conﬁguration (QR Code)

The mobile application must be installed before you begin.

Device Application Name

iPhone iDMSS Plus

Android iDMSS Plus

You will need a Windows computer (in the same IP address range) that can connect to the Web Interface of the Door Station. If you have more than one Door Station and wish to remotely access each one, this procedure must be done on each Door Station.

1. Log in to the Door Station's Web Interface.

(Refer to Section 1.2 for how to log in.)

2. Once logged in, go to “System Conﬁg” > “Network Conﬁg” > “P2P”.

3. Select the "Enable" box, then press "OK".

4. After waiting 2 minutes, press the refresh button, the “Status” should display “Online”.

5. Open the mobile application.

6. On the mobile application go to “MENU” then “Home”.

7. Select “Door”.

8. Select “Device Manager".

VIP Vision Residential IP Intercom Installation Guide - v2019a

9. Select “Add Device".

10. Select "P2P".

11. Give your device a name (this is for your own reference) and enter the username and password for the Door Station.

The username is admin and the password is also admin by default.

12. Select the picture of the QR Code on the mobile application and scan the code that yousee on the Door Station’s web interface.

13. Select “Start Live Preview” to save and connect.

14. You will be returned to the live view screen where your intercom camera will now be displayed.

You have now successfully connected your VIP Residential IP Intercom for remote access.

In the future, you can connect to your system directly from the main screen by tapping the Device Manager button, then selecting your intercom.

VIP Vision Residential IP Intercom Installation Guide - v2019a

3.13 Advanced Conﬁguration for Remote Access (optional)

Important:

Before setting up remote access for your Intercom, you will need a good understanding of computer networks. If you do not, please seek the assistance of a qualiﬁed I.T. professional.

This method is recommended in situations where a P2P connection does not work, as some modems and business networks block the P2P connection. To connect the Intercom system for remote access, the Intercom system will need to be connected to the local computer network and use the same IP Address range.

To be able to set your Intercom up for Remote Access, you will ﬁrst require:

• An ADSL internet connection of 512/512 minimum (ADSL2 or NBN recommended).

• An ADSL Modem which supports Port Forwarding.

• An “External static IP address” from your Internet Service Provider.

• An “Internal Static IP address” from your Modem.

• A connection from the Indoor Station and Outdoor Station to your modem.

• A windows PC on your network to conﬁgure your Modem.

Once you have these you can proceed to set up the Remote Access by:

1. Port forward ports 37777, 3800 in the modem, to the “Internal IP address” of the Intercom Door Station.

2. You can then test the connection to the Intercom over the internet from a diﬀerent internet connection (or from a mobile on 3G/4G).

Test your Remote Access by connecting to the Intercom from the mobile app:

When you are in the same building as the Intercom you will be able to connect via Wi-Fi and use the “Internal IP address” of the Intercom. However, when you are not where the Intercom is and wish to connect via the internet or 3G/4G, you would use the “External static IP address” given to you by your Internet Service Provider.

Port forwarding support:

There are many diﬀerent brands and models of ADSL Modems which makes them diﬃcult to set up, therefore we must recommend an IT professional. Some manufacturers oﬀer guides on their websites or in their manuals. Alternatively, we can recommend Third-party assistance on conﬁguring port forwarding from sites such as:

www.portforward.com

If you don’t have an External Static IP address:

If you do not have an external static IP address, you can setup a DDNS service if your modem supports it. Please refer to your modems user manual on how to setup this feature.

3.14 Changing Door Station Network Ports (optional)

In some situations, it may be necessary to change the ports that the intercoms Door Stations use. You will need a Windows computer (in the same IP address range) that can connect to the Web Interface of the Door Station.

1. Log in to the Door Station's Web Interface.

(Refer to Section 1.2 for how to log in.)

2. Once logged in, go to “Network Conﬁg” > “Port”.

3. In this menu, you can modify the ports to suit your requirements. Press “OK” to save the settings.

4. Select “Logout” > “Reboot”. The Door Station will now restart with the changes you have made.

VIP Vision Residential IP Intercom Installation Guide - v2019a

3.15

If you wish to connect your IP intercom to the network for remote access, you must give each Indoor Monitor and Door Station an IP address, within your network range. In this example, we will be using a Windows computer which is connected to a modem to ﬁnd the IP address of the computer, and a free IP address to use for the Intercom.

1. Press the “Windows” and “R” key on your keyboard at

2. Type “cmd.exe” and press the “Enter” key.

3. A command prompt window will appear, type

Finding out your network range, and available IP addresses via PC

the same time, a “Run” window will appear.

“ipconﬁg” and press the “Enter” key.

4. Your network information will be displayed. Record your IPv4 Address, Subnet Mask, and Default Gateway.

5. In this example, the computer has an IP address of

192.168.0.18. We must choose another IP address within the same range for our device which we will connect to the network.

6. We are going to check if the IP address 192.168.0.50 is available. In the command prompt window type "ping 192.168.0.50", and press the “Enter” key.

7. After pressing enter you should see either “Request timed out.” or “Destination host unreachable.” This indicates that the IP address is not currently in use.

8. Since nothing is currently using this IP address, you can assign it to the intercom, with the same Subnet Mask and Default Gateway, as recorded in step 4. Eg:

IP Address – 192.168.0.50 Subnet mask – 255.255.255.0 Default Gateway – 192.168.0.1

9. If you require additional IP addresses, follow steps 5 through 7.

VIP Vision Residential IP Intercom Installation Guide - v2019a

3.16

Using a PoE Switch to Power the Intercom System (Sold Separately)

Indoor Monitor

INTIPMONDW

PoE Switch

VSPOE-SW8

Door Station INTIPRDSVW

Door Station

INTIPRDSDB

PoE Receiver

WT-CAT5POER

Power

Cat5e

PoE

In some installations, it may be diﬃcult to run a power cable alongside a Cat5 cable. One solution is using a Power Over Ethernet Switch and Power Over Ethernet Receiver to send power to the Door Station.

A Cat5 cable is needed to run a PoE Network switch to a PoE Receiver (Part No. WT-CAT5POER). The receiver then splits the power and data, which you can connect to the Door Station. One PoE receiver is required for each device you wish to power.

Note that the INTIPRDSDB, INTIPMONDW and INTIPMONDB have PoE compatibility, and do not require a PoE Receiver.

VIP Vision Residential IP Intercom Installation Guide - v2019a

3.17 Adding IP Cameras to an Indoor Monitor

You can add cameras that are connected to an external PoE switch to a Indoor Monitor for live viewing. The cameras extra stream must be set to 1MP resolution. Once the cameras are connected and on the same IP address range as the local network, follow the below steps to add them to an Indoor Monitor.

IP Cameras

PoE Switch

VSPOE-SW8

NVR

+ / -

12VDC

+ / -

12VDC

Indoor Monitor

INTIPMONDW

Door Station

INTIPRDSDB

Power Cat5e PoE

1. On the Indoor Monitor go to “Monitor" > "IPC” and select the "Add" button.

2. In this menu, you can enter a name for the IP Camera, IP address, username and password.

3. Once you have entered in the details of the cameras you wish to add, select the “OK” button.

To view the camera, select “Monitor” > “IPC”, then select the camera you wish to view. To view a camera when a call is incoming, you can select the camera icon on the bottom of the screen, then select the camera you wish to view.

VIP Vision Residential IP Intercom Installation Guide - v2019a

3.18 Adding Your Door Station to a VIP Vision NVR

If you have a VIP Vision NVR, you can add your Door Station as a camera. To do this both your NVR, and intercom Door Station must be on the same IP address range. Adding a Door Station to your NVR system will take up a single channel for each Door Station. The Door Station will be recording constantly, it is not able to be set for motion detection recording.

1. Select “Main Menu” > “Camera” > “Remote”.

2. Select “Device Search”. The intercom Door Station will be listed in the top row.

3. Put a tick in the box next to the IP address, then select “Add”. The Door Station will now be added to your VIP Vision NVR.

VIP Vision Residential IP Intercom Installation Guide - v2019a

4 How to Use Your Intercom System

4.1 Making and Answering Calls

After the installation and conﬁguration is complete, you can simply press the call button on the Door Station to call all Indoor Monitors simultaneously.

When receiving an incoming call, you can choose to answer the call, reject the call or unlock the door.

4.2 Taking Videos / Snapshots from the Indoor Monitor

During a call, you can take a video from the Door Stations camera by pressing the record button. This will record audio and video which will then be stored in the Indoor Monitors MicroSD Card (if ﬁtted).

During a call, you can take a snapshot from the Door Stations camera by pressing snapshot button. This image will then be stored to the Indoor Monitors MicroSD Card (if ﬁtted).

You can automatically capture snapshots to the Micro SD Card when someone rings the Door Station and no one answers the call. On the Indoor Monitor, press the “Settings” button, then enter the password 123456 to access the Basic Settings. Select “General” then “Other”, you can then turn the “AutoCapture” function to “ON”.

4.3 Viewing Your Videos/Snapshots from the Indoor Monitor

To view recorded videos on the Indoor Monitor, select “Info” then “Guest Message”.

To view snapshots on the Indoor Monitor, select “Info” then “Video Pictures”.

VIP Vision Residential IP Intercom Installation Guide - v2019a

4.4 Viewing Your Videos/Snapshots from a Computer

If there is a video or snapshot you wish to keep, you can remove the MicroSD card from the bottom of the intercom monitor, and connect it to a computer. You can then view and save the ﬁles to your computer, to view later. To play videos that have been recorded, the “Smart Player” software needs to be installed on the computer.

4.5 Calling Between Indoor Monitors

If you have more than one Indoor Monitor, you can make calls between the monitors.

On the Indoor Monitor go to “Call” > “Call User”.

If you are calling from the “Master” monitor to an “Extension” monitor, enter “-1”.

If you are calling from an “Extension” monitor to the “Master” monitor, enter the room number, e.g. 9901.

VIP Vision Residential IP Intercom Installation Guide - v2019a

4.5 Create Favourites

You can create favourites to call between rooms, instead of dialing the room number each time you wish to make a call.

1. On the Indoor Monitor go to “Call” > “Contact”.

2. Select the “Add” button. Enter in a name for the room, and the room number, e.g. 9901, then press the “OK” button.

3. The device will now be added to the favourites list. Select the name and then press the “Call” button.

VIP Vision Residential IP Intercom Installation Guide - v2019a

5 Updating Intercom Firmware

The below instructions cover how to update ﬁrmware on the VIP Vision Intercom Door Station and Indoor Monitor. Before starting, you must obtain the most recent ﬁrmware version for your intercom products.

1. Download the Conﬁg Tool from the Support page on the VIP Vision website (www.vip-vision.com).

2. Once the software has been downloaded to your computer, extract the ﬁles and open "Conﬁgtool. exe".

3. Once the software is open, press the "Login" button.

4. Enter the IP address of the Door Station, by default it is 192.168.1.110. Change the port number to 3800. Press the "Login" button.

5. Select the "Open" button and locate the ﬁrmware ﬁle for the Door Station that you previously downloaded.

VIP Vision Residential IP Intercom Installation Guide - v2019a

6. Once the ﬁrmware has been selected, press the "Open" button.

7. Select the "Upgrade" button to begin the upgrade. Please wait while the ﬁrmware is being updated, do not close the Conﬁg Tool, or unplug the computer or Door Station from the network, as this may cause damage to your device.

7. Once the upgrade is complete, select the "OK" button.

9. Your door station has now been upgraded.

To upgrade the Indoor Monitor, the same steps are followed (Step 5 onwards), but you must enter the IP address of the Indoor Monitor. By default the IP address for the Indoor Monitor is 192.168.1.109. Port 3800 is to be used, and the correct ﬁrmware for the Indoor Monitor must be selected.

Notes: After upgrading the ﬁrmware, if you are unable to login to the Door Station and are presented with a corrupt login screen, please clear you Internet Explorer Browser History.

VIP Vision Residential IP Intercom Installation Guide - v2019a

6 Troubleshooting

Please refer to the FAQ table below for easy troubleshooting. The table below describes some typical problems and their solutions. Please consult these guides before contacting your place of purchase.

Problem Solution

Cannot connect to wireless AP • Ensure that you are connecting to the correct Access Point,

with the correct password.

• Ensure DHCP is turned on before you attempt to connect to the Access Point.

No power • Check power cord connection.

• Conﬁrm that there is power from the outlet.

• Ensure each Indoor Monitor and Door Station is powered by 12V DC.

• Ensure the power supply meets or exceeds the current rating for the device you are powering.

No live video • Check the Door Station’s cable and connections.

• Check the Indoor Monitors cable and connections.

Cannot connect to one device when it has been programmed.

Unable to connect to Door Station • During setup of the Door Station, if you have selected "eth0",

Door Station and Indoor Monitors not connecting

Door Station makes an alarm sound when it is turned on

Unable to login to the Door’s Station web interface

• Try to ping the device IP address from a PC using Command Prompt.

connect to the Door Station via the LAN connection. If you have selected "eth2", connect to the Door Station via the Wi-Fi Network.

• Press and hold the Reset button for 30 seconds to reset the Door Station to default settings.

• Reboot All Devices and Wait 5 minutes to ensure all devices have ﬁnished loading.

• Check there are no breaks in the cable, and that it is terminated to either T-568A on both ends of the cable, or T-568B.

• Check your Indoor Monitor and Door Station conﬁguration.

• Check that the tamper switch is fully depressed.

• Ensure your computer is in the same IP address range as the Door Station.

• Ensure you are using Internet explorer to connect to the Door Station.

Web interface not displaying correctly

Second monitor not ringing • Connect to the Door Stations web interface, and ensure

Multiple Door Stations have the same name.

P2P Connection Status is “Oﬄine” • Ensure that the IP address, subnet mask and default gateway

VIP Vision Residential IP Intercom Installation Guide - v2019a

• Ensure you are using Internet Explorer to connect to the Door Station.

• Clear your Internet Explorer search history.

“Group Call” is selected.

• Ensure that the VTO number is diﬀerent between each Door Station

• Ensure you have changed the name of each Door Station from the Indoor Monitor under the “Network” page.

of the Door Station is in the same IP address range as the existing computer network

7 Limited Warranty

VIP VIsion™ warrants its products to be in conformance with its own plans and speciﬁcations and to be free from defects in materials and workmanship under normal use and service for forty-eight months from the date of original purchase. Sellers obligation shall be limited to repairing or replacing, at its option, free of charge for materials or labour, any part which is proved not in compliance with Sellers speciﬁcations or proves defective in materials or workmanship under normal use and service. Seller shall have no obligation under this Limited Warranty or otherwise if the product is altered or improperly repaired or serviced by anyone other than Seller.

For Warranty Service: Return transportation prepaid with a copy of your purchase receipt and contact details to:

VIP Vision

15 William St, North Richmond, NSW 2754 Australia

Seller has no obligation to attend the buyer’s location to retrieve the goods or make repairs onsite.

• There are no warranties, expressed or implied, of merchant ability, or ﬁtness for a particular purpose or otherwise, which extend beyond the description on the face hereof. In no case shall seller be liable to anyone for any consequential or incidental damages for breach of this or any other warranty, express or implied, or upon any other basis of liability whatsoever, even the loss or damage is caused by its own negligence or fault.

• Seller does not represent that the products it sells may not be compromised or circumvented; that the products will prevent any personal injury or property loss by burglary, robbery, ﬁre or otherwise; or that the products will in all cases provide adequate warning or protection. Customer understands that a properly installed and maintained alarm system or video surveillance system may only reduce the risk of a burglary, robbery, or ﬁre without warning, but it is not insurance or a guarantee that such will not occur or that there will be no personal injury or property loss as a result.

• Consequently, seller shall have no liability for any personal injury; property damage or other loss based on a claim the product failed to give any warning. However, if seller is held liable, whether directly or indirectly, for any loss or damage arising under this limited warranty or otherwise, regard less of cause or origin, seller's maximum liability shall not in any case exceed the purchase price of the product, which shall be the complete and exclusive remedy against seller.

• This warranty replaces any previous warranties and is the only warranty made by the Seller on this product. No increase or alteration, written or verbal, of the obligations of this Limited Warranty is authorized.

Please refer to the website (www.vip-vision.com) for a full list of trading terms.

VIP Vision Residential IP Intercom Installation Guide - v2019a

VIP Vision INTIPRDSDB, INTIPRDSVW Installation Guide

Specifications and Main Features

Frequently Asked Questions

User Manual