Directed is committed to delivering world
class quality products and services that
excite and delight our customers.
NO ONE DARES
COME CLOSE
®
OWNER’S GUIDE
MODEL
211HV
limited lifetime consumer warranty
Directed Electronics. (“Directed”) promises to the original purchaser to repair or replace
(at Directed’s election) with a comparable reconditioned model any Directed unit
(hereafter the “unit”), excluding without limitation the siren, the remote transmitters,
the associated sensors and accessories, which proves to be defective in workmanship or
material under reasonable use during the lifetime of the vehicle provided the following
conditions are met: the unit was purchased from an authorized Directed dealer, the unit
was professionally installed and serviced by an authorized Directed dealer; the unit will
be profession¬ally reinstalled in the vehicle in which it was originally installed by an
authorized Directed dealer; and the unit is returned to Directed, shipping prepaid with a
legible copy of the bill of sale or other dated proof of purchase bearing the following information: consumer’s name, telephone number and address; the authorized dealers name,
telephone number and address; complete product description, including accessories; the
year, make and model of the vehicle; vehicle license number and vehicle identification
number. All components other than the unit, including without limitation the siren, the
remote transmitters and the associated sensors and accessories, carry a one-year warranty
from the date of purchase of the same. ALL PRODUCTS RECEIVED BY DIRECTED
FOR WARRANTY REPAIR WITHOUT PROOF OF PURCHASE FROM AN
AUTHORIZED DEALER WILL BE DENIED. This warranty is non-transferable and is
automatically void if: the unit’s date code or serial number is defaced, missing or altered;
the unit has been modified or used in a manner contrary to its intended purpose; the unit
has been damaged by accident, unreasonable use, neglect, improper service, installation
or other causes not arising out of defects in materials or construction. The warranty does
not cover damage to the unit caused by installation or removal of the unit. Directed, in
its sole discretion, will determine what constitutes excessive damage and may refuse the
return of any unit with excessive damage.
TO THE MAXIMUM EXTENT ALLOWED BY LAW, ALL WARRANTIES,
INCLUDING BUT NOT LIMITED TO EXPRESS WARRANTY, IMPLIED
WARRANTY, WARRANTY OF MERCHANTABILITY, FITNESS FOR
PARTICULAR PURPOSE AND WARRANTY OF NON-INFRINGEMENT OF
INTELLECTUAL PROPERTY, ARE EXPRESSLY EXCLUDED; AND DIRECTED
NEITHER ASSUMES NOR AUTHORIZES ANY PERSON OR ENTITY TO
ASSUME FOR IT ANY DUTY, OBLIGATION OR LIABILITY IN CONNECTION
WITH ITS PRODUCTS. DIRECTED DISCLAIMS AND HAS ABSOLUTELY
NO LIABILITY FOR ANY AND ALL ACTS OF THIRD PARTIES INCLUDING
ITS AUTHORIZED DEALERS OR INSTALLERS. DIRECTED SECURITY
SYSTEMS, INCLUDING THIS UNIT, ARE DETERRENTS AGAINST POSSIBLE
THEFT. DIRECTED IS NOT OFFERING A GUARANTEE OR INSURANCE
AGAINST VANDALISM, DAMAGE OR THEFT OF THE AUTOMOBILE,
ITS PARTS OR CONTENTS; AND HEREBY EXPRESSLY DISCLAIMS
ANY LIABILITY WHATSOEVER, INCLUDING WITHOUT LIMITATION,
LIABILITY FOR THEFT, DAMAGE AND/OR VANDALISM. THIS WARRANTY
DOES NOT COVER LABOR COSTS FOR MAINTENANCE, REMOVAL OR
REINSTALLATION OF THE UNIT OR ANY CONSEQUENTIAL DAMAGES
OF ANY KIND. IN THE EVENT OF A CLAIM OR A DISPUTE INVOLVING
DIRECTED OR ITS SUBSIDIARY, THE VENUE SHALL BE SAN DIEGO
COUNTY IN THE STATE OF CALIFORNIA. CALIFORNIA STATE LAWS AND
APPLICABLE FEDERAL LAWS SHALL APPLY AND GOVERN THE DISPUTE.
THE MAXIMUM RECOVERY UNDER ANY CLAIM AGAINST DIRECTED
SHALL BE STRICTLY LIMITED TO THE AUTHORIZED DIRECTED DEALER’S
PURCHASE PRICE OF THE UNIT. DIRECTED SHALL NOT BE RESPONSIBLE
FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO,
ANY CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES, DAMAGE
TO VEHICLE, DAMAGES FOR THE LOSS OF TIME, LOSS OF EARNINGS,
COMMERCIAL LOSS, LOSS OF ECONOMIC OPPORTUNITY AND THE LIKE.
NOTWITHSTANDING THE ABOVE, THE MANUFACTURER DOES OFFER A
LIMITED WARRANTY TO REPLACE OR REPAIR THE CONTROL MODULE
SUBJECT TO THE CONDITIONS AS DESCRIBED HEREIN. THIS WARRANTY
IS VOID IF THE UNIT HAS NOT BEEN PURCHASED FROM DIRECTED,
OR AN AUTHORIZED DIRECTED DEALER, OR IF THE UNIT HAS BEEN
DAMAGED BY ACCIDENT, UNREASONABLE USE, NEGLIGENCE, ACTS OF
GOD, NEGLECT, IMPROPER SERVICE, OR OTHER CAUSES NOT ARISING
OUT OF DEFECT IN MATERIALS OR CONSTRUCTION.
Some states do not allow limitations on how long an implied warranty will last or the
exclusion or limitation of incidental or consequential damages. This warranty gives you
specific legal rights and you may also have other rights that vary from State to State.
This warranty is only valid for sale of product(s) within the United States of America and
in Canada. Product(s) sold outside of the United States of America or Canada are sold
“AS-IS” and shall have NO WARRANTY, express or implied.
For further details relating to warranty information of Directed products, please visit the
support section of Directed’s website at: www.directed.com
This product may be covered by a Guaranteed Protection Plan (“GPP”). See your
authorized Directed dealer for details of the plan or call Directed Customer Service at
1-800-876-0800.