Viotek GN34C User Manual

CURVED GAMING MONITOR

USER MANUAL

GN 34C

VIOTEK

Read and observe the following warnings and informaon below.

Safety Precauons and Maintenance

1. Before cleaning, always unplug your monitor. It is recommended to use dry
cloth or lightly damp cloth to clean your monitor. Dry cloth is, however, the
safest. If using damp cloth, wait for your monitor to completely dry before
plugging it in again.

2. Do not use alcohol or ammonia-based cleaner and/or liquids to clean your
monitor.

3. This monitor features venlaon openings on the back of the unit. Avoid
blocking these openings to prevent the monitor from overheang.

4. Avoid placing this monitor near any heat sources e.g: portable heaters or
heang vents, as this may cause damage to your monitor.

5. Do not spray cleaner and or any kind of liquid directly onto the monitor's screen
or any part of the monitor.

6. Do not insert anything into any part of the monitor especially the venlaon
openings.

7. Always make sure your monitor is placed on a secure, level surface to
prevent it from falling and sustaining damage.

8. Unplug your monitor during any extended periods of non-use.

9. Do not place heavy items on the monitor or monitor cables.

10. Do not aempt to dissemble the monitor or remove parts from monitor.
Any disassembly or modificaon etc. not performed by an authorized
technician can result in damage to the monitor and/or possible exposure to
high voltage electricity which may lead to serious injury or death.

Viotek shall not be held responsible for injury or damage of products or persons
due to failure to adhere to the aforemenoned precauons or any others noted
hereaer.

All specificaons and informaons are subject to change without noce.

-1-

DVI Connector HDMI Connector DP Connector Audio Input AC IN Connector

Box Contents

1x Monitor
1x Power Cable (AC 100-240V 50/60Hz)
1x HDMI Cable
1x User manual

Basic Setup

1. Insert one end of the HDMI video cable into your PC's graphics card. DVI or DP
(display port) may also be used. These cables are not included.
Note: For opmal refresh rate (or "performance") at 100Hz, it is recommended to
use a DP (display port) or DVI-D dual link cable with the monitor's corresponding
connector

2. Connect the other end of the video cable to the corresponding connector on
your monitor. See the image below.

3. Connect the power cable to your monitor then connect the other end to your
power source such as a wall outlet or surge protector. It is recommended to
use a surge protector with adequate voltage if a wall outlet cannot be reached
directly.

4. Locate the power buon on the monitor and press it to turn the monitor on.
Note: If you cannot locate the power buon, please refer to the Control Panel
Secon on the next page.

AMD FreeSync™
If desired, you can use the monitor's AMD FreeSync™ feature. The feature itself is
on by default. In order to use this feature, please note you must have hardware
with AMD FreeSync™ capability, a DP, and the latest graphic drivers. To use this
feature, connect the appropriate cable to the DP connectors on both the computer
and the monitor. Aer connecng, you will receive a prompt to enable the feature
on your computer.

All specificaons and informaons are subject to change without noce.

-2-

Indicator Light

Control Panel

The Control Panel is located at the corner of the monitor. Its labels are on the front
of the monitor while its buons are directly under the labels on the boom
edge. The Control Panel is used (1) to turn the monitor on and (2) in combinaon
with the On-Screen Display (OSD) Menu to adjust the monitor sengs. Review the
images below for informaon about this panel.

Menu/Enter: Opens the main menu
Down: Moves down/lower while navigang
Up: Moves up/higher while navigang
Exit: Exits the current menu screen and returns to the main menu,
or closes the menu if currently on the main menu screen
Power: Turns the monitor on or off

Note: The Down and Up buons may be mapped to keyboard hotkeys if desired.

OSD Menu

The On-Screen Display (OSD) Menu may be used to adjust your monitor's sengs
and appears on screen aer turning on the monitor and pressing the Control
Panel's Menu/Enter Key.

Note: When using the monitor for the first me, sengs will automacally adjust
to opmal sengs according to your computer's configuraon and parts etc.

Indicator Light

This light is located on the front of the monitor.

Solid blue light indicates power is on and the monitor is operang normally.
Flashing blue light indicates no video source has been detected. Please ensure your
PC is on and all video cables are fully inserted and/or connected.

Menu/Enter Down Up Exit Power

All specificaons and informaons are subject to change without noce.

-3-

OSD Menu Funcons

All specificaons and informaons are subject to change without noce.

-4-

NONE

NONE

M ain

M enu

Icon

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

Reset

Return

Exit

Submenu

Opt ions

NONE

NONE

NONE

NONE

NONE

NONE

Red

Green

Blue

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

SwapInput

PIPPOS

NONE

M ain

M enu

Icon

NONE

NONE

PIP

(Picture in

Picture)

On

Off

Return

Exit

Submenu

Item

NONE

NONE

Standard

Movie

FPS

RTS

EyeSaver

Return

Exit

Cool

Warm

User

Return

Exit

Auto

21:9

4:3

Return

Exit

DVI

HDMI

DP

Return

Exit

SRGB

M ain

M enu

Icon

PI PPBP

DCR

M ain Menu

It em

Contrast

Brightness

Mode

Color Temp.

Aspect

Input

Mul-window
Display

Reset the window display

Return to the previous menu

Exit from the whole menu

Adjust display contrast

Acvate dynamic contrast

Deacvate dynamic contrast

Return to the previous menu

Exit from the whole menu

Adjust sengs to default

Descri ption

Adjust dis play brigh tness

Opmize sengs for watching movies

Opmize sengs for playing FPS games

Opmize sengs for playing RTS games

Opmize sengs to reduce eye strain

Adjust red c

Adjust green color temperature

Adjust blue color temperature

olor temperature

Return to the previous menu

Exit from the whole menu

Set to cold color temperature

Set towarm color temperature

Return to the previous menu

Exit from the whole menu

Set to automacally adjust rao

Adjust picture for 21:9 rao

Adjust picture for 4:3 rao

Return to the previous menu

Exit from the whole menu

DVI signal input

HDMI signal input

DP (Display Port) signal input

Return to the previous menu

Exit from the whole menu

Switch signal source

Change the PIP display posion

Switch the home and PIP screens

Set to sRGB color mode

WindowSwap

All specificaons and informaons are subject to change without noce.

-5-

NONE

NONE

NONE

1
2

NONE

NONE

NONE

NONE

M ain

M enu

Icon

繁中

Español

Italiano

Deutsch

Française

English

O N

O N

O N

NONE

NONE

NONE

Window 1

Window 2

Reset

Return

Exit

Return

Exit

On

Off

Return

Exit

YES

NO

Return

Exit

On

Off

Return

Exit

NONE

NONE

NONE

English

Française

Deutsch

Italiano

Español

On

Off

Return

Exit

NONE

繁中

Submenu

Opt ions

NONE

M ain

M enu

Icon

Reset

Return

Exit

PBP
(Picture
by Picture)

Return

Exit

NONE

Language

Power

Off

Reset

Over

driver

FreeSync

Volume

Submenu

Item

M ain

M enu

Icon

PI PPBP

M ain Menu

It em

Mul-window
Display

Exit

Other

Switch Window 1's signal source

Switch Window 1's signal source

Reset the window display

Return to the previous menu

Exit from the whole menu

Reset the window display

Return to the previous menu

Descri ption

Exit from the whole menu

Return to the previous menu

Exit from the whole menu

Acvate auto shut-off

Deacvate auto shut-off

Return to the previous menu

Exit from the whole menu

Reset to factory sengs

Cancel

Acvate OD funcon (Varies by model)

Deacvate OD funcon (Varies by model)

Return to the previous menu

Exit from the whole menu

Return to the previous menu

Exit from the whole menu

Return to the previous menu

Exit from the whole menu

Exit from the whole menu

Switch to the selected language

Switch to the selected language

Switch to the selected language

Switch to the selected language

Switch to the selected language

Switch to the selected language

Return to the previous menu

Exit from the whole menu

Adjust volume (Varies by model)

Inacvate FreeSync funcon

Acvate FreeSync funcon
(Varies by model)

(Varies by model)

Troubleshoong

1. The screen is blank.

- Be sure the power buon has been pressed to turn the monitor on.

- Confirm the brightness and contrast sengs are set normally.

- Check if the Indicator Light is flashing, if so, this indicates there is no signal
from your video source.

- If your source is a notebook or laptop, be sure that its sengs are in mirror
mode and the device itself is powered on.

2. The image is out of focus.

- Ensure the video cable is inserted properly at both ends.

3. The screen is flashing.

- Try an alternave power source. If the current one is insufficient, it may be
causing this issue.

- Ensure devices such as non-shielded speakers, fluorescent lighng, AC
transformers, table fans etc. are a safe distance away from your screen to avoid
magnec disturbances.

4. The color bleeds or visual effects appear unusual.

- If your screen is all red, blue, or any colors disappear, check to see that the
cable is properly inserted. A loose connecon can cause a bad signal.

- Try connecng to another video source for comparison.

5. The screen appears to be scrolling or rolling or moving unusually.

- Check that your source frequency is within 55-76Hz.

- Reconnect and ensure your video source cable is secure.

6. The monitor needs cleaning.

- Make sure the monitor has been powered off before cleaning.

- Always use a so, non-abrasive cloth when cleaning.

- Use dry, non-abrasive cloth to gently remove debris or dust.

- If necessary, lightly dampen a non-abrasive cloth with water and gently clean
the surface.

- Never use alcohol or ammonia-based cleaning soluons.

- Never spray liquid directly onto any part of the monitor.

All specificaons and informaons are subject to change without noce.

-6-

PIP (Picture in Picture) Input Informaon

PBP (Picture by Picture) Resoluon Informaon

All specificaons and informaons are subject to change without noce.

-7-

DP

HDMI

DVI

Home Screen
Input Source

Mode

Mode 1

Mode 2

Mode 3

Picture in Picture

Addional Input Source

DP

HDMI DVI

Interchange

Window

Picture

Mode

Note:"O" means this feature is supported while "X" means it is not supported.

1 2

1680x1050p

While using this feature and in order to obtain an opmal viewing experience, it is
recommended to set both panels at the same resoluon of 1680x1050p. At this
resoluon, tearing and visual deformaon should be minimized.

It is recommended to set the

rst panel to 1680x1050p resolution.

It is recommended to set the

second panel to 1680x1050p resolution.

Panel Size Screen Rao

Picture Size Dot Pitch

34in (86.4cm) 3440x1440@60Hz

-4°F to 113°F (-20°C to 45°C)

32°F to 113°F (0°C to 45°C)

(mm) (mm)

Opmal

Resoluon

21:9 797*334 0.2318

Environment

Storage

Temperature

End-Use

Temperature

Humidity Relave Humidity 10~85%

Specificaons

All specificaons and informaons are subject to change without noce.

-8-

21:9

34"

(WQHD)

Default Resoluon (p) and Refresh Rate (Hz)

3440x1440

(60Hz)

2560x1080

(60Hz)

1920x1080

(60Hz)

1680x1050

(60Hz)

1440x900

(60Hz)

1280x1024

(60Hz)

1024x768

(60Hz)

800x600

(60Hz)

640x480

(60Hz)

Resoluon Compability—DVI/DP

System Requirements
Below are the minimum system requirements for your GN34C monitor. The requirements are
recommended in order to properly use all of the monitor's features and ensure high-quality picture.

Minimum Requirements
Operating System: Windows® 7 / Windows® 8 / Windows® 10 64-bit (latest service pack) or higher
Processor (CPU): Intel® Core™ i5 or AMD Phenom™ II X3 or higher
Graphics Card: NVIDIA® GeForce® GTX 950 or AMD Radeon™ R9 380 or higher
Memory: 6 GB RAM

*All trademarks and registered trade names are the property of their respective owners.

All specificaons and informaons are subject to change without noce.

-9-

1 Year Limited Hardware Warranty

Your GN34C Curved Gaming Monitor (”Product”) includes a One Year Limited Hardware Warranty
(“Warranty”). The Warranty covers product defects in materials and workmanship under normal use.
This Warranty is limited to residents of the United States and Canada only and is available only to
original purchasers. This Warranty gives you specic legal rights and you may also have other rights
which vary from state to state.

This Warranty starts on the date of your purchase and lasts for one year (the "Warranty Period"). The
Warranty Period is not extended if the Product is repaired or replaced. We may change the availability
of this limited warranty at our discretion, but any changes will not be retroactive.

Warranty services are provided by Warranty Pro (’ WP ’). If a hardware defect arises and a valid claim is
received within the Warranty Period, at its option and to the extent permitted by law, WP will: (1)
repair the hardware defect by using new or refurbished parts that are equivalent to new in
performance and reliability; or (2) exchange the Product with a product that is new or refurbished
which is substantially equivalent to the original product. This Warranty is for one replacement only of
like-items and does not cover items out of production if the product is no longer made or stocked.
This Warranty is not assignable or transferable. The original purchaser may call WP’s toll-free number
at 1-855-229-9472 for service request.

When a product or part is exchanged, any replacement item becomes your property and the replaced
item becomes WP’s property. This warranty only covers technical hardware defectiveness during the
warranty period and under normal use conditions. WP does not warrant uninterrupted or error-free
operation of this Product. This Warranty does not cover any damage due to: (a) transportation; (b)
storage; (c) improper use; (d) failure to follow the product instructions or to perform any preventive
maintenance; (e) modications; (f) unauthorized repair; (g) normal wear and tear; or (h) external
causes such as accidents, abuse, or other actions or events beyond our reasonable control.

Important: Do not disassemble the Product. Disassembling the Product will void this Warranty. Only
WP or a party expressly authorized by WP should perform service on this Product.

DISCLAIMER OF WARRANTY: THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE
REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY
SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE
PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE
DURATION OF THIS EXPRESS LIMITED WARRANTY.

DECLARATION OF CONFORMITY

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful interfer­ence, and (2) this device must accept any interference received, including interference that may cause
undesired operation.

Federal Communications Commission Notice

“Warning: Changes or modications to this unit not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.”

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment o and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

+ Reorient or relocate the receiving antenna.
+ Increase the separation between the equipment and receiver.
+ Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
+ Consult the dealer or an experienced radio/TV technician for help.

DECLARATION OF CONFORMITY

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful interfer­ence, and (2) this device must accept any interference received, including interference that may cause
undesired operation.

Federal Communications Commission Notice

“Warning: Changes or modications to this unit not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.”

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment o and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

+ Reorient or relocate the receiving antenna.
+ Increase the separation between the equipment and receiver.
+ Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
+ Consult the dealer or an experienced radio/TV technician for help.