Vionet GAS COUNTER SERIES, VIOGR24T, VIOGR24, VIOGR36, VIOGR36T Installation & Operation Manual

...

Commercial Cooking Equipment

INSTALLATION & OPERATION MANUAL

GAS COUNTER SERIES

GRIDDLES

This manual contains important information regarding your VIONET unit. Please read the manual thoroughly prior to equipment Failure to comply with regular maintenance guidelines out-lined in the manual may void the warranty. Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read this manual thoroughly before installing or servicing this equipment.

MUST READ!

Owner’s/Installer Manual Rev 1E

As continued product improvement is a policy of Vionet, speciﬁcations are subject to change.

8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

set-up, and operation maintenance.

SAFETY PRECAUTIONS



the operator smells gas. Obtain the instructions from the local gas supplier

Before installing and operating this equipment, be sure everyone involved in its operation is fully trained and aware of precautions. Accidents and problems can be caused by failure to follow fundamental rules and precautions. The following symbols, found throughout this manual, alert you to potentially dangerous conditions to the operator, service personnel, or to the equipment.

This symbol refers to a potential hazard or unsafe practice that could result in injury or death.

This symbol refers to a potential hazard or unsafe practice that could result in injury, product damage, or property damage.

NOTICE

FOR YOUR SAFETY TO AVOID SERIOUS PERSONAL INJURY AND PROPERTY DAMAGE:

• ALWAYS install equipment in a work area with adequate light and space.

• ONLY operate on a solid, level, nonskid surface that is nonflammable and away from sinks and

water hazards.

• NEVER bypass, alter, or modify this equipment in any way from its original condition. Doing so may create hazards and will void warranty.

Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Keep area around appliances free and clear of combustibles. Purchaser of equipment must post in a prominent location, detailed instructions to be followed in the event

VIONET Griddles are intended for commercial use only. Not for household use.

Warranty will be void if service work is performed by other than an authorized technician, or if other than genuine VIONET replacement parts are installed. Be sure this Operator’s/Installer’s Manual and important papers are given to the proper authority to retain for future reference.

This symbol refers to information that needs special attention or must be fully understood, even though not dangerous.

FIRE HA

ZARD FOR YOUR SAFETY

Congratulations! You have purchased one of the finest pieces of commercial cooking equipment on the market. You will find that your new equipment, like all VIONET equipment, has been designed and manufactured to meet the toughes engineered and designs are verified through laboratory tests and field installations. With proper care and field maintenance, you will ex carefully.

perience years of reliable, trouble-free operation. For

t standards in the industry. Each piece of VIONET equipment is carefully

RETAIN THIS MANUAL FOR FURTURE REFERECE

Owner’s/Installer Manual Rev 1E

As continued product improvement is a policy of Vionet, speciﬁcations are subject to change.

8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

best results, read this manual

Table of Contents

Specifications ---------------------------------------------------------------------------------------- Page 3 Installation -------------------------------------------------------------------------------------------- Page 5 Operation --------------------------------------------------------------------------------------------- Page 9 Seasoning -------------------------------------------------------------------------------------------- Page 10 Cleaning ---------------------------------------------------------------------------------------------- Page 10 Service/Trouble Shooting ------------------------------------------------------------------------- Page 12 Parts --------------------------------------------------------------------------------------------------- Page 13 Warranty ---------------------------------------------------------------------------------------------- Page 14

Read these instructions carefully before attempting installation. Installation and initial startup should be performed by a qualified installer. Unless the installation instructions for this product are followed by a qualified service technic i an (a per s on exper i enc ed in a nd k now le dge ab le with the insta lla tio n of c om mercial gas and/or electric cooking equipment) then the terms and conditions on the Manuf ac tur er’s Limited will be rendered void and no warranty of any kind shall apply.

Warranty

SPECIFICATIONS

GAS and GAS PRESSURE

This unit is factory supplied in L.P Gas. This unit can be converted to Natural gas by a

licensed and certified gas technician. Documentation may be necessary for warranty issues. Failure to comply with this instruction will void warranty.

Unit ins National Gas Installation Code, CSA-B149.1, or the Propane Installation Code, CSA-B149.2 as applicable and in accordance with local codes.

The applianc from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1/2" P.S.I. (3.45kPa).

These model

Instruc smells gas. Safety information can be obtained from your local gas supplier.

s are designed, built, and sold for commercial use only.

tions must be posted in a prominent location. All safety precautions must be taken in the event the user

tallation must conform to the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the

e and it’s individual shutoff valve (to be supplied by user) must be disconnected

Owner’s/Installer Manual Rev 1E

As continued product improvement is a policy of Vionet, speciﬁcations are subject to change.

8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

SPECIFICATIONS (Continued)

Griddle Front

48” Thermostat Griddle

36” Manual Griddle

36” Thermostat Griddle

Model

Description

BTU.hr

Number of Burners

Gas Type

Gas Griddle 24”

60,000

Natural Gas or Propane*

Gas Griddle 36”

90,000

Natural Gas or Propane*

Gas Griddle 48”

120,000

Natural Gas or Propane*

Use for all Manual Griddles

Use for a Therm

ostat Griddles

24” Manual Gri

24” Thermostat G

ddle Top

riddle Top

24” Manual & Thermostat

VIOGR24 VIOGR24T

VIOGR36- VIOGR36T VIOGR48

VIOGR48T

*Shipped setup for L.P. Gas and includes a kit for conversion to Natural Gas

As continued product improvement is a policy of Vionet, speciﬁcations are subject to change.

48” Manual Griddl

Owner’s/Installer Manual Rev 1E

8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

UNPACKING

and water solution before operating the unit.

Unpack the Griddle immediately after receipt. Remove the Gas Griddle from the crate; remove all packaging on and surrounding the unit and be certain to remove all protective plastics and residues from all surfaces. Make sure that all parts provided are located. Equipment must have the legs properly installed before use. Before using this equipment it must be cleaned and dried thoroughly.

INSTALLATION

NOTE: it is vital that the purchaser of this equipment post in a prominent location instructions to be followed in the event that the user smells gas. This information shall be obtained by consulting the local gas supplier. The purchaser of this equipment must post in a prominent location.

1. Read this manual thoroughly before installation and operation. DO NOT proceed with installation and operation if you have any questions or do not understand anything in this manual. Contact your local representative or VIONET first.

2. Select a location for the Griddle that has a level, solid, nonskid surface that is nonflammable and away

ater hazards or sinks, and is in a well-lighted work area away from children and visitors.

from w

3. This equipment but be installed under a proper ventilation as required by local code.

Local codes regarding installation and ventilation vary greatly by area. The National Fire Protection Association states in its NFPA 96 latest edition (see NFPA page at the beginning of this manual) that local codes are “authority having jurisdiction” when it comes to requirements for installation of equipment. Therefore, installation should comply with all local codes.

4. Screw legs into (A) the permanently fastened nuts on the four corners of the unit and tighten by hand. Legs must be installed to adequately provide proper ventilation to the unit.

5. Level unit by adjusting the four feet and tighten securely. The adjustable feet have an adjustment of one inch. Do not slide unit with legs mounted. Lift if necessary to move unit.

6. The supplied gas pressure regulator is factory set at 4” Natural Gas W.C. or 10” Propane Gas.

7. THESE UNITS ARE SUITABLE FOR INSTALLATION ON NON-COMBUSTIBLE SURFACE ONLY.

Noncombustible clearances: 6” sides (152 mm), 6” rear (152 mm), 4” floor (102 mm).

8. Do not obstruct the flow of combustion and ventilation air under the unit by the legs or behind the unit by the flue. Do not place objects between the bottom of the unit and the counter top.

9. There must be adequate clearance for removal of the front panel. All major parts except the burners are removable through the front if the gas is disconnected.

10. It may be necessary to adjust the balance of gas volume and air supply to each burner. This must be done by and authorized service technician.

11. Pipe threading compound must be resistant to the action of liquefied petroleum gas. DO NOT USE TEFLON TAPE.

DO NOT use an open flame to check for leaks. Check all gas piping for leaks with a soap

The installation of this appliance must conform to local codes, or In the absence of local codes, the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or the Natural Gas and Propane Installation Code, CSA B149.1, as applicable.

• The appliance and its individual shut off valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of ½ PSI (3.5kPa).

• The appliance must be isolated from the gas supply piping system by closing its individual manual shut off valve during any pressure testing of the gas supply piping system at test pressures equal to less than ½ PSI (3.5kPa).

As continued product improvement is a policy of Vionet, speciﬁcations are subject to change.

8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

Owner’s/Installer Manual Rev 1E

Clearance and positioning around the appliance: This appliance must be installed adjacent to noncombustible surfaces only with a minimum spacing of six (6” inches from all sides. This appliance must be a minimum distance of six (6” inches from another appliance. The appliance must have the supplied four (4” inch legs installed and be placed on a non-combustible surface.

Air supply and ventilation: The area in front and around the appliances must be kept clear to avoid any obstruction of the flow of combustion and ventilation air. Adequate clearance must be maintained at all times in front and at the sides of the appliance for servicing and proper ventilation.

Pressure Regulator: All commercial cooking equipment must have a pressure regulator on the incoming service line for safe and efficient operation. The regulator provided for this appliance is adaptable for both Natural Gas and Liquefied Propane (LP) Gas.

Regulator information: ¾” NPT (National Pipe Thread) inlet and outlet; factory adjusted for ten (10”) inch Water Column (WC) LP Gas standard and may be converted by qualified personnel to be used for Natural Fas at four (4”) Water Column pres Prior to connecting the regulator, check maximum pres the regulator prov direction, and should point downstream to the appliance.

sure of ½ PSI (14” WC). If the line pressure is beyond this limit, a step down regulator before

ided will be required. The arrow forged into the bottom of the regulator body shows gas flow

sure.

the incoming line pressure. The regulator can only withstand a

Gas Conversion: Conversion from LP Gas to Natural or vice versa may only be performed by

the factory or its authorized service agent. In the case of troubleshooting, endure that the correct orifice sizes of the spuds have been provided.

Natural Gas Orifice: #36dms(Thermostatic)/#37 dms(Manual) Liquefied Propane (LP) Orifice dms( Both Thermostatic and Manual)

NOTE: The orifice size is marked on the spud.

Gas Connection: The appliance comes fitted with a ¾” NPT (National Pipe Thread) male adapter for

connection to the pressure regulator.

Maintenance: A qualified service company should check the unit for safe and efficient operation on an annual basis. Contact the factory representative or local service company to perform maintenance and repairs.

Gas Piping: Gas piping shall be of such size and so installed as to provide a supply of gas sufficient to meet the full gas input of the appliance. If the appliance is to be connected to existing piping, it shall be checked to determine if it has adequate capacity. Joint compound (pipe dope) shall be used sparingly and only on the male threads of the pipe joints. Such compounds must be resistant to the action of Liquefied Propane (LP) gases.

#51

Any loose dirt or metal particles, which are allowed to enter the gas lines on this appliance,

will damage the valve and affect its operation. When installing this appliance, all pipe and fittings must be free from any internal contaminates. It is recommended that a “drip leg” be installed in-line before the regulator.

Manual Shut Off Valve: A manual shut off valve should be installed upstream from the manifold, within four (4) feet, (1.2M) of the appliance and in a position where it can be reached in the event of an emergency.

Owner’s/Installer Manual Rev 1E

As continued product improvement is a policy of Vionet, speciﬁcations are subject to change.

8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

Checking For Gas Leaks: Using a gas leak detector or a soapy water solution is recommended for locating gas leaks. Matches, candle flame, or other sources of ignition shall not be used for this purpose. Check entire piping system for leaks.

Exhaust Canopy: Cooking appliances inherently create a good deal of heat and smoke and should be installed under an efficient exhaust hood with flame proof filters. A vertical distance of not less than four (4) feet shall be provided between the top of the appliance and filters or any other combustible material.

FIRE DEATH HAZARD If you smell gas follow the instruction provided by the gas supplier.

Do not touch any electrical switch; do not try to light the burner; do not use a telephone within close proximity.

Lighting the Pilot: The manifold units are equipped with a standing pilots and each should be lit immediately after the gas is supplied to the appliance.

1. Before attempting to light pilots, turn off the main gas valve to the appliance and wait five (5) minutes to clear the gas.

2. Turn off all gas control knobs (E). See figure 1.

3. Turn on main gas valve and light all pilots.

4. The pilot burner must be lit at the end of the tube. Hold an ignition source through the pilot light hole (D) in the front panel at the pilot tube. When the flame is established remove ignition source.

5. To shut down the appliance, turn off the main gas valve to the appliance.

NOTE: Smoke appearing on initial use of the appliance is normal. This is a result of the rust preventative coating burning off. This will occur for at least fifteen (15) minutes during the first use or seasoning process.

Pilot Flame Regulation: The pilot flame on the appliance has been factory adjusted. When adjustment is necessary, adjust the pilot flames as small as possible, but high enough to light the burner immediately when burner valve is turned to the “HIGH” setting. Access to the pilot flame adjustment screw is obtained by removing the front panel.

Burner Adjustment: Remove the front panel to gain access. Turn burner valve knob to “HIGH” position. Slowly decrease mixing ring aperture to give a soft blue flame having luminous tips, then slowly increase opening to a point where the yellow tips disappear and a hard blue flame is obtained.

COMMISSIONING: Commission of your new Griddle is of the utmost importance. Commissioning is the thorough and methodical testing of the equipment, subsystems, and systems to ensure that the final product functions properly and safely at the work site. By identifying any potential problems (i.e.: equipment location, ventilation, local fire/electrical codes, installation, operator training, and certification) prior to equipment being placed into service, costly outages and potential damages may be avoided.

ALWAYS SAFETY FIRST!

Improper installation, adjustment, alteration, service or maintenance can cause property

damage, injury or death. Read the installation, operating and maintenance instruction thoroughly before

installing or servicing this equipment.

FIRE HAZARD

Do not install or use without 4” legs. Use of this equipment without legs can cause the appliance to

overheat and cause a fire.

Owner’s/Installer Manual Rev 1E

As continued product improvement is a policy of Vionet, speciﬁcations are subject to change.

8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

FIRE, INJURY or DEATH HAZARD This appliance is for use in non-combustible

location only

FIRE, INJURY or DEATH HAZARD

This equipment mist be installed by a qualified installer in accordance with all federal, state and local

codes. Failure to install this equipment properly can result in injury or death.

FIRE and INJURY or DEATH HAZARD

Injuries or death can occur if this equipment is not used properly. To reduce risk of injury or death:

• Keep the appliance area free and clear from combustibles

• Do not obstruct the flow of combustion and ventilation air

• Do not spray controls or the outside of the appliance with liquids or cleaning agents

• Let hot appliance cool before cleaning or moving

• The appliance should only be used in a flat, level position

• Do not operate unattended

IMPORTANT SAFEGUARDS & SAFETY INSTRUCTIONS

When using gas cooking equipment, basic safety precautions should always be followed,

including the following:

The Griddle outside surfaces may become HOT after use. Use caution when touching the unit.

• Never directly touch the cooking surface while the Griddle is on.

• Always turn off the unit when not in use, servicing or adjusting any parts or attachments, and before

cleaning.

• Never leave the Griddle on overnight.

• Do not operate any equipment with a damaged or leaking gas line, ignitor or valve, or if the unit is

dropped or damaged in any manner. Call for Service.

• The use of attachments not recommended or sold by the manufacture may cause fire, injury or even death.

• DO NOT US OUTDOORS.

• Do not use this equipment for any use other that the use intended by the manufacturer.

• Never use the Griddle as a heating source.

• The Griddle does not contain any user-serviceable parts. Dealer or recommended qualified

technicians should carry out repairs. Do not remove any components or service panels on this product.

• Never bypass, alter, modify, or attach any unauthorized parts to this equipment. Doing so may create a hazard and will void warranty.

• We take every care to ensure that all products are safe. Steel cutting procedures used to manufacture these items result in sharp edges. These sharp edges are removed to the best of our ability; however, we insist the operator take care when in contact with this piece of equipment.

• Always keep hands, hair, and clothing away from heating source.

• Allow the Griddle to cool down after use and before dismantling for cleaning; the unit will be too hot to

handle immediately after use.

• DO NOT USE ICE TO COOL DOWN THE GRIDDLE PLATE. This will cause the Griddle plate to warp and render it unusable.

Owner’s/Installer Manual Rev 1E

As continued product improvement is a policy of Vionet, speciﬁcations are subject to change.

8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

OPERATING INSTRUCTIONS

Operating the Griddle – Pilot Lighting Instructions for MANUALLY & THERMOSTAT CONTROLLED GRIDDLES

Before operating Griddle, it should be checked to see that is sitting level. Adjust the feet to level the Griddle. Be sure the catch tray had been properly placed.

The pilot light on the appliance has been set at the factory. Each burner has a pilot light.

1. Make sure all knobs are in the “OFF” position.

2. The main gas valve should be “CLOSED/OFF” for five (5) minutes prior to lighting plots to clear any existing gas. (Main gas valve is supplied by others.)

3. Turn “ON or OPEN” the main gas valve to the unit.

4. Light and hold an ignition source (match) at the pilots. When the flame is established, remove the ignition source. Repeat this step for each burner as each burner has its own individual pilot. The pilot can be reached through the holes in the front of the unit.

5. Turn each burner knob “ON”. If the burners do not ignite promptly, turn the knobs “OFF”. From the opening in the front panel, use a screwdriver and turn the pilot valve screw counterclockwise, which will increase the flame height and repeat step 4. If the pilot flame appears large than necessary, turn it down and retest the burner ignition. The pilot flame should be as small as possible but large enough to guarantee reliable ignition of the burners when the knobs are turned to “ON”. In the holes located in the front panel are pilot valve adjustments. Use a screwdriver to turn the valve to adjust the flame height to your desired level.

All burners are lit from constantly b

all that is required to put the unit in service.

Igniting the Burner

To ignite the burner, turn knob to the “ON” position, then back off to the desired flame level. The range of adjustment is virtually infinite between “ON” and “OFF”. On the Thermostat controlled griddle, turn the knob to the desired temperature and allow it to preheat for approximately fifteen (15) minutes. (*Be sure the griddle plate has been properly season before attempting to cook). The space between the legs at the bottom admits combustion air. DO NOT BLOCK THIS SPACE.

All burners are lit from a constantly burning pilots. Turning the valve to the desired flame height is all that is required to put the unit in service. Or if thermostatically controlled, simply set to the desired temperature.

Do not permit fans to blow directly at the unit. Whenever possible, avoid open windows next to the unit’s sides or back. Avoid wall type fans which create air cross-currents within a room.

It is also necessary that sufficient air should be allowed to enter the room to compensate for the amount of air removed by any ventilation system. Otherwise, a subnormal atmospheric pressure will occur, affecting operation and causing undesirable working conditions.

A properly designed and installed hood will act as the heart of the ventilation system for the room or area in which the unit is installed, and will leave the unit independent of changing draft conditions.

NOTE: It may be necessary to adjust the balance of gas, volume, and air supply to each burner. This must be done by an authorized service technician.

urning pilots. Turning the valve to the desired flame height is

Owner’s/Installer Manual Rev 1E

As continued product improvement is a policy of Vionet, speciﬁcations are subject to change.

8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

SEASONING THE GRIDDLE

Figure 1.

E C

Be sure to start with a clean Griddle surface. Pour small amount of high quality cooking oil to the griddle plate (about one ounce (30 cc) per square foot of surface. Spread the oil over the entire griddle surface with a clean cloth to create a thin film. Turn on the griddle to the lowest flame height or the lowest setting on the dial if it is a thermostatically controlled griddle, and allow to heat for approximately 30 minutes. As the griddle is heating it will be necessary to spread the oil over the griddle surface to prevent it from drying. Repeat this process 2 to 3 times gradually increasing the flame height each time or increase the temperature by turning the dial up 100 degrees at a time, on the burner until the griddle has a slick, mirror-like surface. This process will take 1 ½ to 2 hours.

Note:

Each time the griddle is cleaned with soap and WATER, the seasoning is removed and this process

must be repeated.

Note:

If the process occurs too fast the griddle surface may turn a light bluish tint in color. The tint does not

hurt the griddle surface. You should allow the surface to cool and start over.

OPERATI

Turn the burners on about 15-20 minutes before cooking for preheating. Set the knobs to the desired flame height or temperature.

NOTE: On Manu maintain temperature by increasing or decreasing the flame height as required.

Each va If different temperature settings are to be used, adjoining areas should be set to progressively higher temperatures using the lowest temperature on the outside burners. A uniform and systematic approach to the loading of the unit will produce the most consistent product results.

NG THE GRIDDLE

ally Operated Griddles there is NO TEMPERATURE CONTROL, you, the operator must

lve controls the gas flow to the burner to bring that area of the griddle up to the desired temperature.

A. LEG. Supports the Equipment B. ADJUSTABLE FEET. Used to adjust the

level of the equipment.

C. DRIP TRAY. A try that collect grease and

oil. This tray can be removed for cleaning

D. PILOT LIGHT ACCES HOLE. Allows

access to the pilot light.

E. GAS CONTROL KNOB. Used to set or

adjust the temperature of the grilling surface, manual or thermostat.

F. GRIDDLE PLATE. Cooking Surface

CLEANING

• DO NOT use any abrasive or flammable cleaning fluids.

• DO NOT hose down, immerse, or pressure wash any part of the Griddle, excluding the catch tray.

• NEVER use a scrubber pad (on all exterior surfaces, except the griddle plate), steel wool or abrasive

INSTRUCTIONS

material, or cleaners containing chlorine, iodine and ammonia, or bromine chemicals as these will deteriorate the stainless steel and shorten the life of the unit.

Owner’s/Installer Manual Rev 1E

As continued product improvement is a policy of Vionet, speciﬁcations are subject to change.

8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

CLEANING INSTRUCTIONS (Continued)

PART

REQUIRED ACTION

FREQUENCY

Use a clean cloth and a non-abrasive cleaner to clean the stainless steel

from the control knobs.

griddle plate to cool may damage the plate.

USE CAUTION WHEN REMOVING!

IF CLEANING ALL THE GRIDDLE’S SURFACES, THE MAIN GAS VALVE MUST BE SWITCHED

TO THE CLOSED POSITION. AFTER CLEANING, THE GAS LINE CAN BE SWITCHED BACK TO THE OPEN POSITION. PLEASE FOLLOW THE LIGHTING INSTRUCTION IN THE MANUAL TO RELIGHT THE GRIDDLE’S PILOTS AS NEEDED.

Recommended Cleaning

It takes very little time and effort to keep the Griddle attractive and performing at top efficiency. Wait until the griddle is cool after the unit had been turned off. Please follow the cleaning steps below:

Body

Back and

Side

Splashes

Contro

Griddl

Plate

body of the Griddle. Wipe the polished areas with a soft cloth.

Thoroughly clean. Wipe with clean, warm medley soapy water then re-wipe splashes with a damp cloth.

Unit should be turned off when not in use. It is recommended that the unit be disconnected from the gas supply by closing the main gas valve. Use a clean cloth to wipe any grease or debris

Clean surface with a grill pad or metal spatula.

• Clean

• Rub with the grain of the metal while the griddle is still warm. A mild

• Remove all soap and debris thoroughly; wipe with a clean, damp

• The plate should then be covered with a thin film of oil to prevent

• Clean stainless surfaces with

• After each “weekly” cleaning, the griddle must be seasoned again.

the griddle surface thoroughly. If necessary, use a griddle stone or grill pad. (If a griddle stone is not used correctly it will damage the Griddle surface).

soap may be used on the plate surface to help clean it.

cloth.

rusting.

a damp cloth and polish with a soft

dry cloth. To remove discoloration, use a nonabrasive cleaner.

If the griddle usage is very high, the “weekly” cleaning procedures may be done more often than once a week. The use of ice on the

Daily

eekly

Catch Tray Once the unit has cooled, remove the catch tray and discard the waste,

grease, debris and crumbs. CAUTION: If the catch tray is permitted to fill too high, grease/debris is likely to accumulate under the unit. This catch tray/drawer is removed by pulling forward.

As continued product improvement is a policy of Vionet, speciﬁcations are subject to change.

8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

Owner’s/Installer Manual Rev 1E

As Needed

TROUBLESHOOTING

Problem

Possible Cause

Solution

Main gas line is closed.

Open Valve

allowing excess gas to clear.

Quick di the way.

Griddle n

Flame is too high or too low Adjustment knob is turned up or

Pilot light not staying lit. Flame is too low

Strong s area.

ot lighting

mell of gas in cooking

Pilot li

Cause unknow

down

Pilot t

Main gas li

One or more out and burner knob turned on.

sconnect not inserted all

ght is not lit.

ube clogged.

ne leak

of the pilot may be

Check quic make sure it is fully inserted into female coupling.

Ignite pi

Call for

Adjust flame with control knob.

Adjust pilot light flame height.

Replace pi service.

Turn off main gas valve. DO NOT LIGHT FLAME, ignite anything, or turn/switch on anything electrical. Call Fire department if needed and call for service.

Check to see if burners and pilots are lit. If not, turn off all burner valves and main gas valve and wait for excess gas to dissipate. Reattempt to light pilots after

k disconnect and

lot light.

service.

lot tube. Call for

Cooking surface is heating up slowly.

Gas type of unit needs to be converted.

If problems persist and the assigned solution does not remedy the issue, please call for service.

As continued product improvement is a policy of Vionet, speciﬁcations are subject to change.

Carbon buildup on griddle surface.

Cause unknow

Unit ships from the factory L.P. gas. Conversion from L.P Gas to Natural is possible for this unit.

Clean griddle surface.

Call for

Call for service. This is not considered a warranty issue. Do not attempt conversion on your own.

service.

Owner’s/Installer Manual Rev 1E

8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

PARTS

Ref #

Part #

Description

Ref #

Part #

Description

GC10001

U-SHAPED BURNER

GC10008

ADJUSTABLE LEG

GC10002

FIXED PLATE (PILOT)

GC10009

ORIFICE

GC10003

PILOT

GC10010

KNOB

GC10004

GAS VALVE

GC10011

PILOT PIN

PILOT REGULATING VALVE

GRIDDLE THERMOSTAT DIAL

GC10007

DRIP PAN

GC10014

FRONT PANEL

GC10003.1

PILOT TUBING

GC10015

PRESSURE REGULATOR

NOTICE

INSTALLATION OF OTHER THAN GENUINE VIONET PARTS WILL VOID THE WARRANTY ON

THIS EQUIPMENT. The serial plate is located on the inside, behind the front panel. Replacement parts may be ordered either through a VIONET Authorized Parts Distributor or an VIONET Authorized Service Agency

When ordering parts, please supply the Model Number, Serial Number, Part Number, and Description.

5 GC10005

6 GC10006 GAS INLET PIPE * GC10013

*Griddle Thermostat and Dial are not shown.

As continued product improvement is a policy of Vionet, speciﬁcations are subject to change.

12 GC10012 GRIDDLE THERMOSTAT

Owner’s/Installer Manual Rev 1E

8830 Siempre Viva Road Suite 100 | San Diego CA 92154 | https://www.vionetequipment.com

Commercial Cooking Equipment

INSTALLATION & OPERATION MANUAL

GAS COUNTER SERIES GRIDDLES

A product with the VIONET name incorporates the best in durability and low maintenance. We all recognize, however, that replacement parts and occasional professional service may be necessary to extend the useful life of this unit. When service is needed, contact a VIONET Authorized Service Agency, or your dealer. To avoid confusion, always refer to the Model Number,

Serial Number, and Type of your unit.

Owner’s/Installer Manual Rev 1E

As continued product improvement is a policy of Vionet, speciﬁcations are subject to change.

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Vionet GAS COUNTER SERIES, VIOGR24T, VIOGR24, VIOGR36, VIOGR36T Installation & Operation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual