Viola Systems Arctic IEC-104 User Manual

Arctic User’s Manual

Arctic IEC-104 Gateway

Version 1.4.8

October 2005

User’s Manual

Arctic IEC-104 Gateway 2 Viola Systems Ltd.

Copyright and Trademark

Copyright  2004-2005, Viola Systems Ltd. All rights to this manual are owned solely by Viola
Systems Ltd. (referred elsewhere in this User’s Manual as Viola Systems). All rights reserved. No part
of this manual may be transmitted or reproduced in any form or by any means without a prior written
permission from Viola Systems.

Ethernet™ is a trademark of XEROX Corporation. Windows™ and Internet Explorer™ are trademarks
of Microsoft Corporation. Netscape™ is a trademark of Netscape Communications Corporation. All
other product names mentioned in this manual are the property of their respective owners, whose
rights regarding the trademarks are acknowledged.

Viola Systems Ltd.

Lemminkäisenkatu 14-18 B
FIN-20520 Turku
Finland

E-mail: [e-mail]

Technical Support

Phone: [phone]
Fax: [phone]
E-mail: [e-mail]
Internet: http://www.violasystems.com

User’s Manual

Arctic IEC-104 Gateway 3 Viola Systems Ltd.

Disclaimer and Revisions

Viola Systems reserves the right to change the technical specifications or functions of its products or
to discontinue the manufacture of any of its products or to discontinue the support of any of its
products without any written announcement and urges its customers to ensure that the information at
their disposal is valid.

Viola software and programs are delivered “as is”. The manufacturer does not grant any kind of
warranty including guarantees on suitability and applicability to a certain application. Under no
circumstance is the manufacturer or the developer of a program responsible for any damage possibly
caused by the use of a program. The names of the programs as well as all copyrights relating to the
programs are the sole property of Viola Systems. Any transfer, licensing to a third party, leasing,
renting, transportation, copying, editing, translating, modifying into another programming language or
reverse engineering for any intent is forbidden without the written consent of Viola Systems.

Viola Systems has attempted to verify that the information in this manual is correct with regard to the
state of products and software on the publication date of the manual. We assume no responsibility for
possible errors which may appear in this manual. Information in this manual may change without prior
notice from Viola Systems.

Revision History:

01/2004 Manual released, Version 1.0
06/2004 Minor modifications and HW update, Version 1.1
11/2004 HW information added (DIP-switches, console switch), Version 1.2
01/2005 Serial Gateway information added and chapter regarding IO modified, Version 1.3
10/2005 General text related corrections / Chapter 5 - Firewall rewritten Version 1.4

User’s Manual

Arctic IEC-104 Gateway 4 Viola Systems Ltd.

Declaration of Conformity

(according to ISO/IEC Guide 22 and EN 45014)

Manufacturer’s Name:

Viola Systems Ltd.

Manufacturer’s Address:

Lemminkäisenkatu 14-18 B
FIN-20520 Turku
Finland

declares that this product:

Product Name:

Arctic IEC-104 Gateway

conforms to the following standards:

EMC:

EN 55022 Emission Test (Class A)

1. Radiated Emissions (30-1000MHz)

2. Conducted Emissions (0.15-30MHz)

EN 50082-1 Immunity Test

1. IEC 801-3: Radio Frequency Electromagnetic Field

2. IEC 801-2: Electrostatic Discharge

3. IEC 801-4: Fast Transients, AC Power Ports and Signal cables

Supplementary Information:

“The product complies with the requirements of the Low Voltage Directive 73/23/EEC and
EMC directive 89/336/EEC.”

Warning: This is a Class A product. In a domestic environment this product may cause radio
Interference which may make it necessary for the user to take adequate measures.

Manufacturer’s Contact Information:

Viola Systems Ltd.
Lemminkäisenkatu 14-18 B
FIN-20520 Turku
Finland
Phone: [phone]
Fax: [phone]

User’s Manual

Arctic IEC-104 Gateway 5 Viola Systems Ltd.

Warranty and Safety Instructions

Read these safety instructions carefully before using the products mentioned in this manual:

Warranty will be void if the product is used in any way in contradiction with the instructions given in
this manual or if the product has been tampered with.

The devices mentioned in this manual are to be used only according to the instructions described in
this manual. Faultless and safe operation of the devices can be guaranteed only if the transport,
storage, operation and handling of the devices is appropriate. This also applies to the maintenance of
the products.

To prevent damage both the product and any terminal devices must always be switched OFF before
connecting or disconnecting any cables. It should be ascertained that different devices used have the
same ground potential. Before connecting any power cables the output voltage of the power supply
should be checked.

This product is not fault-tolerant and is not designed, manufactured or intended for use or resale as
on-line control equipment or as part of such equipment in any hazardous environment requiring fail­safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication
systems, air traffic control, direct life support machines, or weapons systems, in which the failure of
Viola Systems manufactured hardware or software could lead directly to death, personal injury, or
severe physical or environmental damage.

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Arctic IEC-104 Gateway 6 Viola Systems Ltd.

Contents

Copyright and Trademark .......................................................................................................................2

Disclaimer and Revisions........................................................................................................................3

Declaration of Conformity........................................................................................................................ 4

Warranty and Safety Instructions............................................................................................................ 5

Contents.................................................................................................................................................. 6

1. Introduction .........................................................................................................................................8

About this User’s Manual ...........................................................................................................8

The Arctic Platform..................................................................................................................... 9

2. Physical Interfaces ............................................................................................................................ 10

Front Panel Description............................................................................................................10

Side Panel Description............................................................................................................. 13

Back Panel Description ............................................................................................................ 13

Product Information Label........................................................................................................ 14

Firmware Version ..................................................................................................................... 14

3. Getting Started .................................................................................................................................. 15

Unpacking the Arctic ................................................................................................................ 15

Installation of the Arctic............................................................................................................ 15

Setting of the IP Address Using a Console.............................................................................. 16

Setting of the IP Address Using an HTML Browser................................................................. 17

4. Arctic Configurator Tool ....................................................................................................................18

Login to Arctic Configurator .....................................................................................................18

General Usage of the Arctic Configurator ................................................................................ 18

5. Arctic Software Configuration ...........................................................................................................19

System Menu ........................................................................................................................... 19

Network Menu .......................................................................................................................... 19

Firewall Menu...........................................................................................................................23

Service Menu ........................................................................................................................... 23

Application Menu...................................................................................................................... 25

Tools Menu ..............................................................................................................................25

Default settings ........................................................................................................................25

6. I/O Interface (optional) ......................................................................................................................26

Digital Inputs (IO-8-2 and IO-8-1-1 only)..................................................................................26

Digital Outputs (IO-8-2 and IO-8-1-1 only)............................................................................... 26

DC Output ................................................................................................................................ 27

Analog Input (IO-8-1-1 only) ....................................................................................................27

7. GPRS ................................................................................................................................................28

Placing Arctic IEC-104 .............................................................................................................28

GPRS Antenna......................................................................................................................... 28

SIM Card and Card Holder ......................................................................................................29

Configuring Arctic IEC-104 Gateway Settings ......................................................................... 29

Useful GSM/GPRS Information ...............................................................................................30

8. IEC-104 application settings ............................................................................................................. 31

General settings ....................................................................................................................... 31

Serial settings........................................................................................................................... 32

Network settings....................................................................................................................... 34

IEC-104 settings....................................................................................................................... 35

IEC-101 settings....................................................................................................................... 38

IO extension ............................................................................................................................. 44

Other settings........................................................................................................................... 48

9. Troubleshooting ................................................................................................................................49

Common Problems ..................................................................................................................49

10. Technical Specifications.................................................................................................................. 50

Absolute Maximum Ratings for I/O Interface ........................................................................... 50

11. Limited Warranty ............................................................................................................................. 51

Coverage.................................................................................................................................. 51

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Arctic IEC-104 Gateway 7 Viola Systems Ltd.

Excluded Products and Problems............................................................................................51

Remedies ................................................................................................................................. 51

Obtaining Warranty Service ..................................................................................................... 51

12. Technical Support ........................................................................................................................... 52

Contacting Technical Support.................................................................................................. 52

Recording Arctic Information....................................................................................................52

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Arctic IEC-104 Gateway 8 Viola Systems Ltd.

1. Introduction

Viola Arctic IEC-104 Gateway product offers industrial quality connectivity devices for the IEC 60870
protocol family. IEC-104 is a vendor-independent communication standard for electricity industry. With
Arctic IEC-104 Gateway conventional IEC-101 devices can be attached to a modern TCP/IP based
IEC-104 control system. Ethernet and GPRS network interfaces provide a seamless communication
solution for most of the applications.

About this User’s Manual

This User’s Manual describes the operation of the Arctic IEC-104 Gateway product. All devices in this
User’s Manual are referred to as Arctic, unless otherwise mentioned. This manual provides
introductory information as well as detailed instructions on how to set up and manage the Arctic as
part of a network environment. It is intended for anyone involved in installing and managing Arctic
devices. It is assumed that the reader of this manual is familiar with basic working principles of
Internet technology.

User’s Manual

Arctic IEC-104 Gateway 9 Viola Systems Ltd.

The Arctic Platform

The Arctic platform utilizes a number of wireless or fixed line interfaces depending on your specific
requirements. Arctic is a customizable technology allowing users to develop solutions for their own
applications. Arctic devices have been designed to withstand the requirements of extreme
environments and industrial use.

Technical Features Summary

The Arctic is available with various networking and I/O options. The following table shows the
functional components in the Arctic platform. Details of each component are also listed below.

HARDWARE
CPU Platform:

• 32-bit RISC microcontroller

• 32 MB RAM

• 8 MB Solid state FLASH memory

Network Interface

• 10/100 Base-T Ethernet (RJ45)

Device Interface

• 2 Serial ports (RS-232, RS-485)

Mechanics

• Aluminum frame

• Attachment rail for optional and custom

mounting tools

SOFTWARE
Operating System

• Multitasking embedded µCLinux

Supported Protocols

• PPP, IP, ICMP, UDP, TCP, ARP, DNS,

DHCP, FTP, TFTP, HTTP

Application Services

• HTTP server, CGI

• FTP client

• Telnet server

• SSH server and client

• Temperature sensor

• Real Time Clock

• Syslog

• DHCP server and client

• Status querying using SMS

• Serial connection (Serial GW)

• IEC-104 communications

Manufacturing Options:

• I/O-board

• Backup Battery

Management and Configuration:

• Web user interface

• Console port

• Telnet

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Arctic IEC-104 Gateway 10 Viola Systems Ltd.

2. Physical Interfaces

Depending on the model, the Arctic
unit contains two or three panels for
interface connections and status
indication. These panels are:

1. Front panel. An example of a
typical configuration is shown in
the top figure. This panel
includes all connectors and
switches for the device
operation, optional input/output
connectors and the connectors
for network and serial interface.

2. Back panel. The GPRS antenna
connector and SIM-card holder
are shown in bottom figure.

3. Side panel. The side panel
contains all LEDs which indicate
the status of the device.

Front Panel Description

The front panel of the Arctic consists of the following connectors and switches:

1

8

1

5

6

9

1

5

6

9

DC IN

OFF ON

RS1 RS2

pin1 pin15

I/O

+

-

1. Power supply connector

2. Power switch

3. Console serial port (RS1)

4. Console switch

5. DIP switches

6. Application serial port (RS2)

7. Ethernet connector

8. I/O connector (optional)

Note: Some of the connectors are present only with specific manufacturing options.

1

2

6

7

8

43 5

0

1

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Arctic IEC-104 Gateway 11 Viola Systems Ltd.

The Arctic has rails to enable wall or rack mounting. The front panel contains slots for nuts or other
mounting accessories (optional) in order to gain access to these rails.

Power Supply Connector

The Arctic has a 6 – 26 VDC power supply connector shown below:

12

Pin 1 is positive (+)
Pin 2 is negative (–)

The unit is protected against reversed polarity.

Power Switch

Enables or disables the operation of the Arctic.

Console Enable Switch

Enables or disables console access. When it is disabled, both serial ports may be used as an
application serial port. When the switch is in the right position, RS1 is in serial port mode and when in
the left position, RS1 is in console mode.

DIP Switches

Selects application port (RS-2) mode and settings (RS-232 or RS-485). By default all are set to “0”
when the port is acting as an RS-232. DIP switches 2-4 apply only when RS-485 mode is selected by
DIP switch 1.

Number Function State Explanation

1 RS-232/RS-485 “0” = RS-232,

”1” = RS-485

Selects RS-port operation

2 HALF/FULL “0” = half

“1” = full

Selects between half-duplex (2­wire) and full-duplex (4-wire)

3 BIAS “0” = OFF

“1” = ON

RS-485 biasing

4 TERMINATION “0” = OFF

“1” = ON

RS-485 termination

Serial Ports (RS-232, RS-422/485 -connectors)

Arctic has two serial port connectors. These are 9-pin male connectors (DB9). A null modem cable
may be used to connect the Arctic to a serial device or a PC. The Arctic supports CTS/RTS flow
control. The figure of Arctic’s DB9 (DTE) Male connector is shown below:

1

5

6

9

The serial port 1 is a full RS-232 -port. The pin description of this port is as follows:

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Arctic IEC-104 Gateway 12 Viola Systems Ltd.

Pin
Number

Name Direction Explanation

1 DCD IN Data Carrier Detect

2 RXD IN Received Data

3 TXD OUT Transmitted Data

4 DTR OUT Data Terminal Ready. Handshake output

5 GND - Signal ground.

6 DSR IN Data Set Ready. Handshake input

7 RTS OUT Ready To Send. Handshake output

8 CTS IN Clear To Send. Handshake input

9 RI IN Ring Indicator

The serial port 2 can be configured either as a half RS-232 or an RS-422/485 (DTE Master). The pin
description of this port is as follows

Pin
Number

RS-422
RS-485

Direction Explanation RS-232

1 NC NC Not connected NC

2

RXD

+

IN Non-inverted data input RXD

3

TXD

–

OUT Inverted data output TXD

See serial port 1

4 NC NC Not connected NC

5 GND - Not connected GND

6 NC NC Not connected NC

7 TXD+ OUT Non-inverted data output RTS

8 RXD– IN Inverted data input CTS

See serial port 1

9 NC NC Not connected NC

Ethernet Connector

Arctic has an RJ45 connector for 10/100 Mbps Ethernet connection. Maximum length of the Ethernet
cable is 100m.

The figure and pin description of the Arctic’s RJ45 Ethernet connector is as follows:

Pin
Number

Name Direction Explanation

1 Rx+ IN Data Receive Positive
2 Rx– IN Data Receive Negative
3 Tx+ OUT Data Transmit Positive
4 NC
5 NC
6 Tx– OUT Data Transmit Negative
7 NC

18

8 NC

Note: Make sure that you DO NOT connect RS-422 or RS-485 devices to a port which has been

configured to operate as an RS-232 port.

Note: The cross-connected cable is only for connecting the Arctic to the PC’s network interface

card. When connecting to a local network (e.g. hub or switch), a direct Ethernet cable must be
used.

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Arctic IEC-104 Gateway 13 Viola Systems Ltd.

I/O Connector (optional)

The Arctic is available with 2 different (manufacturing option) I/O connectors. The basic configuration
consists of 8 digital inputs, 2 digital outputs (see Chapter 6).

Side Panel Description

The side panel of the device contains all LEDs which are used to indicate the status of the Arctic. The
LEDs are numbered from 1 to 10 starting from the rear panel side. A detailed description of each LED
is listed below:

LED
number

LED Name LEDs state Description

1 Battery Error Backup battery status (optional)

2 Status

3 Power/Error Green Power switched ON
Not lit No power
Red
4 Function Green, Blinking Watchdog operation OK

5 Collision Off Normal operation
Green, Blinking Network collision
6 Activity Steady On Operation voltage connected
Green, Blinking Packets received from the

network

7 ---red/green1

8 ---red/green 2

9 ---red/green 3

10 GPRS Off No GPRS/GSM traffic
Green, blinking GPRS traffic
Red, blinking

Back Panel Description

The Arctic IEC-104 Gateway has an antenna connector and a slot for a SIM card on the back panel.

1. FME connector for an antenna.

2. SIM Card slot.

Note: It is recommended NOT to insert or remove the SIM card while the GPRS module is in

operation. The SIM card contents may become corrupted if the card is removed while the
GPRS module is writing data to it.

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Arctic IEC-104 Gateway 14 Viola Systems Ltd.

Product Information Label

The product information label on the underside of the Arctic contains the following information:

1. Product type

2. Serial number

3. MAC address.

The Ethernet address (MAC address) of the unit is printed on the product label (see below). Each
address code starts with the digits “00:06:70”, but the remaining six digits are unique for each unit.

Firmware Version

The Arctic firmware version may be checked from the Viola Configurator startup page.
(System/Information). It is also possible to get the firmware version by issuing command firmware in
console.

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Arctic IEC-104 Gateway 15 Viola Systems Ltd.

3. Getting Started

Unpacking the Arctic

Arctic is delivered in a bulk package containing only the device itself (with possible internal options).

A separate Arctic Accessory Kit (ordered separately) contains the following items:

• Power supply and cable

• Cross-over Ethernet Cable

• Null modem cable.

If any of the items are missing or are damaged, please contact Viola Systems Ltd. All packaging
materials are recyclable. Viola Systems urges its customers to follow environmental regulations
regarding the disposal of all materials.

Installation of the Arctic

The Arctic can be installed horizontally on a flat surface e.g. on a desk or a rack.

When installing Arctic models with wireless connectivity options it should be remembered that high­frequency radio waves need to be taken into account. The surrounding environment affects the range
of radio signals. Therefore, if you are using an Arctic with antennas directly mounted to the antenna
connector, try to avoid placing the Arctic where the radio signal might be disturbed (“shadowed”) by
nearby obstacles. Also large metallic surfaces (racks) may have a highly detrimental effect on the
antenna performance. In case of metal racks or surfaces it is recommended to use an external
antenna with an appropriately selected cable. By following these precautions the Arctic may be
installed more freely.

The aluminum case of the Arctic contains rails for wall mounting. Both broad sides contain two rails
and the narrow side opposite to the LED panel contains one rail. These rails allow a flexible selection
of the optimum mounting direction. To mount the Arctic on a wall using optionally available mounting
tools can be used.

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Arctic IEC-104 Gateway 16 Viola Systems Ltd.

Setting of the IP Address Using a Console

Before installation you need to find out the required network settings. These include the IP Address,
Netmask and Gateway Settings used by the Arctic. The local network administrator can provide

them to you or you can ask for them from your Internet Service Provider.

1. Before beginning, turn off the power from all devices and check that the power switch of the
Arctic is in the “OFF” position.

2. Connect a serial cable to the console serial port (RS1) and an Ethernet cable to the RJ45
connector.

3. Switch the Arctic on by toggling the power switch to “ON” position.

4. After booting the Arctic, open a terminal connection to the Arctic using the following serial
communication settings: “19200-8-N-1” and “NO HW or SW handshaking”.

5. Enter login and password when Arctic prompts you for them. The default password is empty.

6. Wait for the Linux prompt and then enter the following command with <ip_address> replaced
with the IP address of your choice.

echo <ip_address> > /proc/config/ipaddr

7. You can check that the IP address was set up correctly by entering the following command in
the Linux prompt.

cat /proc/config/ipaddr

8. By repeating step 5 you can set other network settings by replacing the keyword ipaddr with
one of the following keywords: netmask, gatewayip

9. Reboot the Arctic for the settings to take effect.

ViolaArctic login: root
Password:

(N. J
4NL .NN`
4NN_ .NN`
4NN) (NNN`
__ __ _ ______ _ __ `NNNNL _JNNF
\ \ / / | | / __ \ | | / \ (NNNNNNL___JNNNNNF
\ \ / / | | | | | | | | / /\ \ (NNNNNNNNNNNNNN`
\ \/ / | | | |__| | | |__ / / \ \ `NNNNNNNNNNNN)
\__/ |_| \______/ |____|/_/ \_\ NNNNNNNNNNNN`
JNNNNNNNNNNN.
s y s t e m s NNNNNNNNNNNNL
(NNNNNNNNNNNNN)
NNNNNNNNNNNNNNNN)
_NNNN" 4NNNNL
JNN"` 4NNN.
For further information check: .JNN NNN.
http://www.violasystems.com/ .NF` 4NL
.JF `"N
# echo 172.16.16.2 > /proc/config/ipaddr

# cat /proc/config/ipaddr

172.16.16.2

Note: If possible, it is recommended to use an HTML browser to set up network settings as

described in the next chapter. If using a console, please follow the procedure below: