Viola Systems Arctic EDGE Router User Manual

Arctic User’s Manual

Arctic EDGE Router (2280)

Version 5.4

September 2006

User’s Manual

Arctic EDGE Router 2 Viola Systems Ltd.

Copyright and Trademark

Copyright  2004-2006, Viola Systems Ltd. All rights to this manual are owned solely by Viola
Systems Ltd. (referred elsewhere in this User’s Manual as Viola Systems). All rights reserved. No part
of this manual may be transmitted or reproduced in any form or by any means without a prior written
permission from Viola Systems.

Ethernet™ is a trademark of XEROX Corporation. Windows™ and Internet Explorer™ are trademarks
of Microsoft Corporation. Netscape™ is a trademark of Netscape Communications Corporation. All
other product names mentioned in this manual are the property of their respective owners, whose
rights regarding the trademarks are acknowledged.

Viola Systems Ltd.

Lemminkäisenkatu 14-18 B
FIN-20520 Turku
Finland

E-mail: [e-mail]

Technical Support

Phone: [phone]
Fax: [phone]
E-mail: [e-mail]
Internet: http://www.violasystems.com

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Arctic EDGE Router 3 Viola Systems Ltd.

Disclaimer and Revisions

Viola Systems reserves the right to change the technical specifications or functions of its products or
to discontinue the manufacture of any of its products or to discontinue the support of any of its
products without any written announcement and urges its customers to ensure that the information at
their disposal is valid.

Viola software and programs are delivered “as is”. The manufacturer does not grant any kind of
warranty including guarantees on suitability and applicability to a certain application. Under no
circumstance is the manufacturer or the developer of a program responsible for any damage possibly
caused by the use of a program. The names of the programs as well as all copyrights relating to the
programs are the sole property of Viola Systems. Any transfer, licensing to a third party, leasing,
renting, transportation, copying, editing, translating, modifying into another programming language or
reverse engineering for any intent is forbidden without the written consent of Viola Systems.

Viola Systems has attempted to verify that the information in this manual is correct with regard to the
state of products and software on the publication date of the manual. We assume no responsibility for
possible errors which may appear in this manual. Information in this manual may change without prior
notice from Viola Systems.

Revision History:

September 2006, version 5.4, Series 5 update

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Declaration of Conformity

(according to ISO/IEC Guide 22 and EN 45014)

Manufacturer’s Name:

Viola Systems Ltd.

Manufacturer’s Address:

Lemminkäisenkatu 14-18 B
FIN-20520 Turku
Finland

declares that this product:

Product Name:

Arctic EDGE Router

conforms to the following standards:

EMC:

EN 55022 Emission Test (Class A)

1. Radiated Emissions (30-1000MHz)

2. Conducted Emissions (0.15-30MHz)

EN 50082-1 Immunity Test

1. IEC 801-3: Radio Frequency Electromagnetic Field

2. IEC 801-2: Electrostatic Discharge

3. IEC 801-4: Fast Transients, AC Power Ports and Signal cables

Supplementary Information:

“The product complies with the requirements of the Low Voltage Directive 73/23/EEC and
EMC directive 89/336/EEC.”

Warning: This is a Class A product. In a domestic environment this product may cause radio
Interference which may make it necessary for the user to take adequate measures.

Manufacturer’s Contact Information:

Viola Systems Ltd.
Lemminkäisenkatu 14-18 B
FIN-20520 Turku
Finland
Phone: [phone]
Fax: [phone]

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Arctic EDGE Router 5 Viola Systems Ltd.

Warranty and Safety Instructions

Read these safety instructions carefully before using the products mentioned in this manual:

Warranty will be void if the product is used in any way in contradiction with the instructions given in
this manual or if the product has been tampered with.

The devices mentioned in this manual are to be used only according to the instructions described in
this manual. Faultless and safe operation of the devices can be guaranteed only if the transport,
storage, operation and handling of the devices is appropriate. This also applies to the maintenance of
the products.

To prevent damage both the product and any terminal devices must always be switched OFF before
connecting or disconnecting any cables. It should be ascertained that different devices used have the
same ground potential. Before connecting any power cables the output voltage of the power supply
should be checked.

This product is not fault-tolerant and is not designed, manufactured or intended for use or resale as
on-line control equipment or as part of such equipment in any hazardous environment requiring fail­safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication
systems, air traffic control, direct life support machines, or weapons systems, in which the failure of
Viola Systems manufactured hardware or software could lead directly to death, personal injury, or
severe physical or environmental damage.

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Contents

Copyright and Trademark .......................................................................................................................2

Disclaimer and Revisions........................................................................................................................3

Declaration of Conformity........................................................................................................................ 4

Warranty and Safety Instructions............................................................................................................ 5

Contents.................................................................................................................................................. 6

1. Introduction .........................................................................................................................................7

About this User’s Manual ...........................................................................................................7

The Arctic Platform..................................................................................................................... 8

2. Physical Interfaces .............................................................................................................................. 9

Front Panel Description............................................................................................................10

Top Panel Description.............................................................................................................. 12

Back Panel Description ............................................................................................................ 12

Product Information Label........................................................................................................ 13

Firmware Version ..................................................................................................................... 13

3. Getting Started .................................................................................................................................. 14

Unpacking the Arctic ................................................................................................................ 14

Installation of the Arctic............................................................................................................ 14

Setting of the IP Address Using a Console.............................................................................. 15

Setting of the IP Address Using an HTML Browser................................................................. 17

4. Arctic Configurator Tool ....................................................................................................................18

Login to Arctic Configurator .....................................................................................................18

General Usage of the Arctic Configurator ................................................................................ 18

5. Arctic Software Configuration ...........................................................................................................19

System Menu ........................................................................................................................... 19

Network Menu .......................................................................................................................... 20

Firewall Menu...........................................................................................................................28

Service Menu ........................................................................................................................... 29

Tools Menu ..............................................................................................................................32

Default settings ........................................................................................................................32

7. GPRS and EDGE..............................................................................................................................33

Placing Arctic EDGE Router ....................................................................................................33

GSM/GPRS/EDGE Antenna .................................................................................................... 33

SIM Card and Card Holder ......................................................................................................34

Configuring Arctic GPRS Settings ...........................................................................................35

Useful GSM/GPRS Information ...............................................................................................37

Troubleshooting ....................................................................................................................................38

Common Problems ..................................................................................................................38

Technical Specifications........................................................................................................................ 39

Limited Warranty ................................................................................................................................... 40

Coverage.................................................................................................................................. 40

Excluded Products and Problems............................................................................................40

Remedies ................................................................................................................................. 40

Obtaining Warranty Service ..................................................................................................... 40

Technical Support ................................................................................................................................. 41

Contacting Technical Support.................................................................................................. 41

Recording Arctic Information....................................................................................................41

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Arctic EDGE Router 7 Viola Systems Ltd.

1. Introduction

Viola Arctic product family offers industrial quality connectivity devices for custom-built wireless and
wired device management solutions.

About this User’s Manual

This User’s Manual describes the operation of the Arctic products. All devices in this User’s Manual
are referred to as Arctic, unless otherwise mentioned. This manual provides introductory information
as well as detailed instructions on how to set up and manage the Arctic as part of a network
environment. It is intended for anyone involved in installing and managing Arctic devices. It is
assumed that the reader of this manual is familiar with basic working principles of Internet technology.

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Arctic EDGE Router 8 Viola Systems Ltd.

The Arctic Platform

The Arctic platform utilizes a number of wireless or fixed line interfaces depending on your specific
requirements. Arctic is a customizable technology allowing users to develop solutions for their own
applications. Arctic devices have been designed to withstand the requirements of extreme
environments and industrial use.

Technical Features Summary

The Arctic is available with various networking and I/O options. The following table shows the
functional components in the Arctic platform. Details of each component are also listed below.

HARDWARE
CPU Platform:

• 32-bit RISC microcontroller

• 32 MB RAM

• 8 MB Solid state FLASH memory

Network Interface

• 10/100 Base-T Ethernet (RJ45)

Device Interface

• Serial console port (RS-232)

Mechanics

• Stainless steel casing

• Optional DIN-rail mounting tools

SOFTWARE
Operating System

• Multitasking embedded µCLinux

Supported Protocols

• PPP, IP, ICMP, UDP, TCP, ARP, DNS,

DHCP, FTP, TFTP, HTTP

Application Services

• HTTP server, CGI

• FTP client

• Telnet server

• SSH server and client

• Temperature sensor

• Real Time Clock

• Syslog

• DHCP server and client

• Status querying using SMS

• DNS proxy

• SNMP MIB-II

Management and Configuration:

• Web user interface

• Console port

• Telnet

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2. Physical Interfaces

The Arctic unit contains three panels for interface connections and status indication. These panels
are:

1. Front panel. The front panel
includes power supply, Ethernet
and console connectors. Also
reset switch and power switch
are located in front panel.

2. Back panel has the GPRS
antenna connector (FME) and
SIM card holder

3. Top panel. The side panel
contains all LEDs which indicate
the status of the device.

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Front Panel Description

The front panel of the Arctic consists of the following connectors and switches:

1. Power supply connector (DC IN)

2. Ethernet connector (LAN)
3- Reset switch

4. Console port (RS-232)

5. Power switch

The Arctic has optional DIN-rail mounting kit available. These mountings are attached to bottom or
side panel of the device.

1

2

4

5

3

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Power Supply Connector

The Arctic has a 12 – 32 VDC power supply connector shown below:

Pin 1 is positive (+)
Pin 2 is negative (–)
Pin 3 is GND

The unit is protected against reversed polarity.

Power Switch

Enables or disables the operation of the Arctic.

Console Port (RS-232)

Arctic has one serial port connector for console. The connector is 9-pin male (DB9). A null modem
cable may be used to connect the Arctic to a serial device or a PC (terminal setting 19200 8N1, no
handshaking).

Ethernet Connector

Arctic has an RJ45 connector for 10/100 Mbps Ethernet connection. Maximum length of the Ethernet
cable is 100m.

The figure and pin description of the Arctic’s RJ45 Ethernet connector is as follows:

Pin
Number

Name Direction Explanation

1 Rx+ IN Data Receive Positive
2 Rx– IN Data Receive Negative
3 Tx+ OUT Data Transmit Positive
4 NC
5 NC
6 Tx– OUT Data Transmit Negative
7 NC

18

8 NC

The cross-connected cable is only for connecting the Arctic to the PC’s network interface card. When

connecting to a local network (e.g. hub or switch), a direct Ethernet cable must be used.

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Top Panel Description

The side panel of the device contains all LEDs which are used to indicate the status of the Arctic. The
LEDs are numbered from 1 to 7 starting from the panel side. A detailed description of each LED is
listed below:

LED
number

LED Name LEDs state Description

1 System Green, blinking System is operational

2 Power Green Power is on

3 LAN Green Ethernet link up
Not lit No Ethernet link (cable not

connected)
Green, Blinking Ethernet traffic
4 GPRS Green, Blinking GPRS/EDGE traffic (*
Green GSM data (dial in)
5 Serial Off
Green, Blinking
6 VPN Steady On VPN connected
Green, Blinking
7 Error Red Error detected

*) For more detailed GPRS LED information, please refer to Chapter 4.

Back Panel Description

The Arctic EDGE Router has an antenna connector and a slot for a SIM card on the back panel.

1. FME connector for an antenna.

2. SIM Card slot.

It is recommended NOT to insert or remove the SIM card while the GPRS module is in operation. The

SIM card contents may become corrupted if the card is removed while the GPRS module is
writing data to it.

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Product Information Label

The product information label on the underside of the Arctic contains the following information:

1. Product type

2. Serial number

3. MAC address.

The Ethernet address (MAC address) of the unit is printed on the product label (see below). Each
address code starts with the digits “00:06:70”, but the remaining six digits are unique for each unit.

Firmware Version

The Arctic firmware version may be checked from the Viola Configurator startup page.
(System/Information). It is also possible to get the firmware version by issuing command firmware in
console.

This manual describes the operation of Series 5 firmware (Arctic EDGE Router 5.x.y)