Vingtor Stentofon AlphaCom XE Series Installation, Configuration & Operation

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Page 1

TECHNICAL MANUAL

AlphaCom XE

Installation, Conﬁguration & Operation

A100K10805

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A100K10805

AlphaCom XE - Installation, Conguration & Operation

About this Document

Document Scope

This document provides a detailed step-by-step guide to the installation

and conguration, as well as useful information on system management and operation, of the AlphaCom XE Audio Server product range.

This document should provide adequate information for setting up the system and getting it up and running.

Product Information

Product Part Number

AlphaCom XE1 Audio Server 1009601002

AlphaCom XE7 Audio Server 1009608000/1009608100/1009608106/1009608300

AlphaCom XE20 Audio Server 1009621000

AlphaCom XE26 Audio Server 1009627000/1009627001/1009627002

Publication Log

Rev. Date Author Comments

1.0 21.10.2010 HKL Published

1.1 24.11.2010 HKL Revised LCM gures

1.2 4.3.2011 HKL XE7 backplane g.

1.3 18.3.2011 HKL AMC board jumpers

1.4 16.7.2012 HKL AlphaWiki ref

1.5 28.8.2013 HKL Port pin-out, RIO cabling

1.6 31.01.2014 ER Last § 2.2.3 deleted

1.7 8.6.2015 HKL Battery § 2.2.7

Related Documentation

For further information, refer to the following documentation:

Doc. no. Documentation

A100K10176 RIO Remote Input/Output Unit

A100K10300 Prison Technical Manual

A100K10390 SIP GSM Gateway MV-370

A100K10333 SIP Analog Gateway AudioCodes MP-114/118

A100K10313 Network Design Guide

A100K10590 Billing System Conguration Guide

A100K10610 LCM - Line Connection Module

A100K10652 IP DECT Installation & Conguration

A100K10674 API STENTOFON SDK

A100K10777 IP DECT Quick Conguration

A100K10788 IP Master Station Installation & Conguration

A100K10803 IP Substation Installation & Conguration

A100K10845 SoftClient Installation & Operation

A100K11194 Turbine Stations Technical Manual

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AlphaCom XE - Installation, Conguration & Operation

A100K10805

Contents

1 The AlphaCom XE System ..................................................................................................6

1.1 Flexible, Secure and Safe Operation .....................................................................................7

1.1.1 Restricted management access ...........................................................................................7

1.1.2 Separate management interface ..........................................................................................7

1.1.3 Internal rewall ......................................................................................................................7

2 Getting Started ..................................................................................................................... 8

2.1 Making a Network Plan .......................................................................................................... 8

2.2 Unpacking and Installing Hardware .......................................................................................9

2.2.1 Installing the AlphaCom XE1 cabinet ....................................................................................9

2.2.2 Installing the AlphaCom XE7 cabinet ....................................................................................9

2.2.3 Installing the AlphaCom XE20 cabinet ................................................................................10

2.2.4 Installing the AlphaCom XE26 cabinet ................................................................................10

2.2.5 LCM - Line Connection Module ..........................................................................................11

2.2.6 Installing feature boards ..................................................................................................... 11

2.2.7 AMC-IP - AlphaCom Module Controller Board ....................................................................12

2.2.8 APC - Program and Clock Board ........................................................................................ 13

2.2.9 ASLT - Subscriber Line Board ............................................................................................13

2.2.10 ATLB - Telephone Line Board ............................................................................................. 14

2.2.11 ATLB-12 - Telephone Line Board ........................................................................................15

2.2.12 AGA - General Purpose Audio Interface ............................................................................. 16

2.3 Performing a Cold Start .......................................................................................................16

2.3.1 Cold start procedure ........................................................................................................... 16

2.3.2 Cold start AMC application only (retain IP setting) ..............................................................17

2.4 Modifying Factory Default Settings ......................................................................................17

2.5 Default Directory and Feature Numbers ..............................................................................17

2.5.1 Station numbers ..................................................................................................................17

2.5.2 Class of Service (CoS)........................................................................................................17

2.5.3 Features during connection ................................................................................................18

2.5.4 Voice and display messages ..............................................................................................18

2.5.5 Station functions ................................................................................................................ 19

2.5.6 System maintenance .......................................................................................................... 20

2.5.7 Control room stations ..........................................................................................................20

2.5.8 Mail queue navigation ......................................................................................................... 21

2.5.9 Dual Display station ............................................................................................................21

2.5.10 Telephone functions ............................................................................................................21

2.5.11 AlphaNet .............................................................................................................................21

3 AlphaWeb XE .....................................................................................................................22

3.1 Connecting to AlphaCom using AlphaWeb ..........................................................................22

3.1.1 Saving and applying changes ............................................................................................ 23

3.2 Changing Default User Name and Password ......................................................................23

3.3 Installing License Keys ........................................................................................................24

3.4 IP Conguration ...................................................................................................................24

3.4.1 Overview ............................................................................................................................. 24

3.4.2 IP interfaces ........................................................................................................................ 24

3.4.3 Congure IP routing ............................................................................................................ 25

3.4.4 Internal rewall ....................................................................................................................25

4 AlphaPro ............................................................................................................................. 26

4.1 Overview .............................................................................................................................. 26

4.1.1 AlphaPro versions ...............................................................................................................26

4.1.2 Backwards compatibility......................................................................................................26

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AlphaCom XE - Installation, Conguration & Operation

4.1.3 PC requirements ................................................................................................................. 27

4.2 Getting Started with AlphaPro ..............................................................................................27

4.2.1 PC setup .............................................................................................................................27

4.2.2 Insert the HW dongle ..........................................................................................................27

4.2.3 Connect a PC to the server ................................................................................................27

4.3 Dening Network and Exchange..........................................................................................28

4.3.1 Initial programming ............................................................................................................. 28

4.3.2 Add network or exchange ...................................................................................................28

4.4 Data Communication ...........................................................................................................29

4.4.1 Establishing data communication .......................................................................................29

4.4.2 Send information to the exchange ......................................................................................29

4.4.3 Get information from the exchange ....................................................................................29

4.5 Communication Window Actions..........................................................................................29

4.6 AlphaPro Menu Structure.....................................................................................................30

5 StationConguration ........................................................................................................32

5.1 Conguration in AlphaPro .................................................................................................... 32

5.2 Additional IP and SIP Station Conguration ........................................................................34

5.3 IP DECT SIP Station Conguration......................................................................................34

6 AlphaNet .............................................................................................................................35

6.1 Overview .............................................................................................................................. 35

6.2 VoIP AlphaNet Conguration ...............................................................................................36

6.2.1 Overview ............................................................................................................................. 36

6.2.2 Insert AlphaNet license ...................................................................................................... 36

6.2.3 Create all the exchanges in the AlphaNet ...........................................................................36

6.2.4 Create AlphaNet data routing ............................................................................................. 36

6.2.5 Create AlphaNet audio channels ........................................................................................38

6.2.6 Cluster node programming .................................................................................................38

6.2.7 Update the directory in each exchange .............................................................................. 39

7 Multi-Module Network ........................................................................................................41

7.1 Overview .............................................................................................................................. 41

7.2 Installation ..........................................................................................................................41

8 External Communication...................................................................................................43

8.1 SIP Trunk License ................................................................................................................ 43

8.2 Gateway Conguration ........................................................................................................43

8.3 AlphaCom Congurations ................................................................................................... 43

8.3.1 AlphaWeb Congurations ...................................................................................................43

8.3.2 Insert SIP Trunk licenses ....................................................................................................44

8.3.3 Firewall (lter) settings ........................................................................................................ 44

8.4 AlphaPro Conguration .......................................................................................................44

8.4.1 Create a SIP Trunk Node ................................................................................................... 44

8.4.2 Dene the AlphaCom/SIP routing ...................................................................................... 44

8.4.3 Create Prex number ..........................................................................................................45

8.4.4 Update the exchange ..........................................................................................................45

8.5 Billing System ......................................................................................................................45

9 Audio Messaging ...............................................................................................................47

9.1 Stored Voice Messages ....................................................................................................... 47

9.1.1 Message identication ........................................................................................................48

9.1.2 ASVP software module ....................................................................................................... 48

9.1.3 ASVP board .......................................................................................................................48

9.2 Customized Message Upload .............................................................................................. 49

9.2.1 Upload messages from AlphaWeb ......................................................................................49

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9.2.2 Record message from a station .......................................................................................... 51

9.2.3 Licensing .............................................................................................................................51

9.2.4 Supported audio le formats ............................................................................................... 52

9.3 Recall ................................................................................................................................... 52

9.3.1 Directory numbers ..............................................................................................................52

9.3.2 User interface .....................................................................................................................53

9.3.3 Optional settings ................................................................................................................53

9.3.4 Simultaneous recall operations ..........................................................................................54

9.3.5 Hardware and software requirements .................................................................................54

9.4 Auto-attendant .....................................................................................................................54

9.4.1 Conguration .....................................................................................................................55

9.4.2 Hardware and license requirements ...................................................................................56

10 System Monitoring.............................................................................................................57

10.1 System Logging ...................................................................................................................57

10.1.1 Local log le and AlphaWeb ................................................................................................58

10.1.2 System clock and event time stamps ................................................................................. 59

10.2 System Information and Statistics........................................................................................60

10.2.1 SNMP MIBs ........................................................................................................................60

10.2.2 System information ............................................................................................................. 60

11 Upgrade & Backup ............................................................................................................. 61

11.1 Software Upgrade ................................................................................................................ 61

11.2 Conguration Backup and Restore ...................................................................................... 61

12 Appendix - Technical Data ................................................................................................ 62

12.1 Specications .......................................................................................................................62

12.2 Physical Numbers ................................................................................................................ 63

12.3 ASLT & AGA Board Positions ..............................................................................................63

12.4 Switches and Jumpers .........................................................................................................64

12.4.1 AMC-IP ...............................................................................................................................64

12.5 Port Pin-Out .........................................................................................................................65

12.5.1 RIO controller unit connection ............................................................................................ 67

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A100K10805

AlphaCom XE - Installation, Conguration & Operation

1 The AlphaCom XE System

The AlphaCom XE Audio Server with HD Voice system provides easy to use, secure and powerful system management capabilities targeted towards meeting the needs and demands of the end-user.

The management system has an open and exible architecture that caters to multiple tools and technologies.

The management tools and functions come with different levels of complexity, running the gamut from small standalone systems to large integrated management systems.

The main tools and functions are:

● AlphaPro

● AlphaWeb

● Logging and monitoring

● System upgrade and Backup

● Interface to 3rd party management tools

AlphaPro

AlphaPro is the professional tool for conguration of the AlphaCom XE system. It is self contained, simple to install and use. When a new server is to be congured, it is given a working default factory setting which may be modied later. AlphaPro works over IP or the local data port (RS232).

AlphaWeb

AlphaWeb is an embedded web server running on the AlphaCom XE server. It allows users to log in using a standard web browser such as Internet Explorer or Firefox to operate and manage the AlphaCom XE system.

Logging and monitoring

AlphaCom XE comes with powerful logging and monitoring functions, providing the user with good oversight of system status and events.

Software and system upgrade

AlphaCom XE comes with powerful software and system upgrade capabilities. New software packages are easily uploaded and stored to ash via AlphaWeb. In addition, older AlphaCom systems can be upgraded to AlphaCom XE with only limited hardware changes and automatic upload and conversion of the old customer database.

Interface to 3rd party management tools

AlphaCom XE has a wide range of open interfaces that supports integration with 3rd party management applications. The 3rd party management application may interface AlphaCom XE using SNMP (Simple Network Management Protocol), syslog, HTTP (Hyper Text Transfer Protocol), NTP (Network Time Protocol), and OPC (open connectivity via open standards), as well as legacy STENTOFON data protocols.

AlphaPro

AlphaWeb

3rd party

application

AlphaNet

Administration

Network

Serial

data

Separate Management Interface

RS232

AlphaCom

Printer

AlphaCom XE7AlphaCom XE7

AlphaCom XE7

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1.1 Flexible, Secure and Safe Operation

Critical Communication over IP (CCoIP®) is our solution for VoIP with IP services and applications integrating security and reliability functionalities required in critical situations. The critical communication

solution can no longer be regarded as a totally independent system

isolated from data networks and their associated challenges.

The AlphaCom system provides carrier class system availability and protects resources in an IP environment by using embedded IP security mechanisms. The main AlphaCom XE security mechanisms are:

● Restricted management access

● Separate management interface

● Internal rewall

1.1.1 Restricted management access

All users need to authenticate themselves before gaining access to management services. The authentication process uses an MD5 authentication routine.

1.1.2 Separate management interface

AlphaCom XE comes with a separate Ethernet interface which can be dedicated to management. This allows the administrator to build a separate administration VLAN that is dedicated only to administrators.

1.1.3 Internalrewall

AlphaCom XE has an internal rewall allowing the network administrator to open and close IP services that are allowed access to AlphaCom XE from the different networks.

AlphaCom XE comes with the most restrictive rewall settings by default.

To change these settings, log into AlphaWeb as described in section 3.1.

● Select SystemConguration>Filters

WAN/LAN VoIP Netvork

LAN

Administration

Network

ALLEGIANT

Video System

Code Out

Alarm

Status

Battery Low

Power

POWER

FAULT

SYSTEM FAULT

TEST

DISABLEMENTS

ALARMS

ALARM

ABC

DEF GHI

JKL

MNO PQR

STU

_VW

XYZ

8 9

ServoMaster

NEXT ALARM

SERVOTEKNIKK

CCTV Fire Alarm

AlphaCom

AlphaCom XE7AlphaCom XE7

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A100K10805

AlphaCom XE - Installation, Conguration & Operation

2 Getting Started

This section is a step-by-step guide to getting the AlphaCom XE system up and running.

1. Sketch a network overview

2. Unpack and install hardware

3. Perform cold start

4. Connect to AlphaWeb

5. Congure IP Settings

6. Change default user name and password

7. Enter the license key

8. Modify default settings (optional)

9. Perform a system backup

The AlphaCom XE servers are shipped with a default factory setting and the system will work straight out of the box. If no changes to the default factory settings are required, it is enough to perform steps 1 to 6 to set up a working system.

Some changes to the default factory settings are often required, for instance if the default numbering plan and naming in the directory shall be updated to reect the oors in a building, then the optional steps should also be performed.

2.1 Making a Network Plan

Make a plan of the network topology as shown in the example below.

Oslo head office

SIP ISDN Gateway

iPBX

Public

telephone

network

Internet

VPN (IPsec)

WAN

Internet Service Provider

Horten branch office

USA branch office

AlphaCom XE7

LAN Oslo LAN Horten LAN USA

Network IP 10.0.1.0 Network IP 10.0.5.0 Network IP 10.0.10.0

Mask 255.255.255.0 Mask 255.255.255.0 Mask 255.255.255.0

Router Oslo 10.0.1.1 Router Horten 10.0.5.1 Router USA 10.0.10.1

AlphaCom Oslo 1 10.0.1.10 AlphaCom Horten 1 10.0.5.10 AlphaCom USA 1 10.0.10.10

AlphaCom Oslo 2 10.0.1.11

iPBX 10.0.1.20

SIP ISDN Gateway 10.0.1.21

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2.2 Unpacking and Installing Hardware

Remove all hardware from the packing boxes and inspect each item to ensure that they have not been damaged during shipping. In addition, check that the packing boxes contain all the items you ordered. If you discover or suspect any damage, contact your distributor immediately.

2.2.1 Installing the AlphaCom XE1 cabinet

More information is found in Datasheet A100K10798

The cabinet should be mounted on a shelf or in a 19” rack. It contains one AMC-IP processor board only. The server includes a power board.

● All cables are terminated to connectors at the rear of the cabinet.

● Two RJ-45 Ethernet terminals are used for IP LAN, WAN, Internet

and AlphaNet IP communication.

● The serial ports with RS232 and RS422 interfaces are used for connecting to equipment using these protocols.

● The unit is powered from a 90-240 VAC via a 5 VDC power supply.

2.2.2 Installing the AlphaCom XE7 cabinet

More information is found in Datasheet A100K10799

The cabinet can be wall or shelf mounted or mounted in a 19” rack. It has room for installation of one AMC-IP processor board and up to 6 feature boards. The server also includes a power board and a cooling fan.

● All cables are terminated to connectors on the backplane.

● The two-pair star wired intercom cables are connected using

pluggable screw connectors.

● Two RJ45 Ethernet terminals are used for IP LAN, WAN, Internet and AlphaNet IP communication.

● The serial ports with RS232 and RS422/485 interfaces are used for connecting to equipment using these protocols.

● The two NO switches on the RCI connectors can execute programmable functions.

● The 12 RCOs are connected to optional MRBD relay boards and can be programmed to execute functions such as door control.

● Connectors 5 and 6 on the rst ASLT line board are enabled for program distribution. Additional programs can also be connected to individual ASLT ports via the interface board FBSAR, with 6 programs per board. If line points 5 and/or 6 are to be used as subscriber line points, follow the connection procedure for AlphaCom XE7 in section 2.2.9.

● The server is normally powered from the mains via a 24 VAC transformer. The 6 A type 203 0010 260 can serve up to 24 subscribers, while the 11 A type 203 0010 270 is needed for a full cabinet of 36 subscribers.

● Battery backup power is connected to the 24 VDC input plug.

● The ground terminal is connected to the cabinet.

The jumper is used to provide galvanic connection between the cabinet and 0V (DC-GND) or isolation from 0V (AC-GND). AC-GND is only used on marine vessels.

Serial Port 1 Serial Port 0

Eth 0 Eth 1

5 VDC

1 1

230 VAC

5 VDC

MAINS

AlphaCom XE7

C CD D

24V DC

Out

24V AC In

24V DC

Program level

RCO 1 - 6

RCO 7 - 12

RCI 2

RCI 1

Eth 0

Eth 1

Serial Port 0

Serial Port 1

USB

485 422

1 2 3

230VAC

24VAC

MAINS

24VDC

A B C D

MRBD

7....12

MRBD

1....6

1 2

ACGND

DCGND

AlphaCom XE7

12 3 45

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

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AlphaCom XE - Installation, Conguration & Operation

2.2.3 Installing the AlphaCom XE20 cabinet

More information is found in Datasheet A100K10800.

The cabinet is intended for mounting in a 19” rack. It has room for installation of 20 circuit boards in total: one AMC-IP processor board, one APC program & clock board, and up to 18 feature boards. The server also includes a mains power supply.

● Up to 4 units may be mounted in one 19” rack if sufcient ventilation is provided. It is recommended to mount a 24 VDC cooling fan module on top of each server unit.

● The two-pair star wired intercom cables are connected to connection boards or an LCM Line Connection Module on the cabinet DIN rail or in a separate distribution eld.

● Each subscriber line card provides 6 freely programmable Remote Control Outputs (RCOs).

● Two RJ45 Ethernet terminals on the IP lter board are used for IP LAN and WAN communication.

● The serial ports with RS232 and RS422/485 interface are used for connecting to equipment using these protocols.

● 6 program distribution sources can be connected to the APC board via an optional program connection board or to an LCM Line Connection Module. Up to 64 extra programs may be added using AGA boards with 16 programs per board.

● The optional program connection board or LCM module has input for 6 Remote Control Inputs (RCIs) which can initiate programmed actions.

● The server is powered from the mains. The power supply, APWR, runs on 90-270 VAC. See the manual A110K10610 Line Connection Module for details.

2.2.4 Installing the AlphaCom XE26 cabinet

More information is found in Datasheet A100K10317.

There are three standard cabinet models: 19” rack mounting, oor cabinet, and oor cabinet with distribution eld.

The cabinet has room for installation of 26 circuit boards in total: one AMC-IP processor board, one APC program & clock board, and up to 24 feature boards. The server also includes a mains power supply and a cooling fan.

● The two-pair star wired intercom cables are connected to connection boards or LCM Line Connection Modules.

● There is one Remote Control Output (RCO) per subscriber point on the connection board which can be programmed to perform actions via an optional relay board. The LCM module has relay output for 6 RCOs while additional RCOs require optional relay boards.

● Two RJ45 Ethernet terminals on the IP lter board are used for IP LAN and WAN communication.

● The serial ports with RS232 and RS422/RS485 interfaces are used for connecting to equipment using these protocols.

● 6 program distribution sources can be connected to the APC board via an optional program connection board or an LCM Line Connection Module. Up to 64 extra programs may be added using AGA boards, with 16 programs per board.

● The optional program connection board or LCM module has input for 6 Remote Control Inputs (RCIs) which can initiate programmed actions.

● The server is powered from the mains. The power supply, APWR, runs on 90-270 VAC.

RS232

RS232/422/485

USB

Eth1

Eth0

IP FILTER BOARD

a b c d

CONNECTION BOARD

123456

MRBD

1....6

GND

1...6

RCI

RCO

MAINS

PROGRAM

CONNECTION BOARD

RS232

RS232/422/485

USB

Eth1

Eth0

IP FILTER BOARD

a b c d

CONNECTION BOARD

123456

MRBD

1....6

1...6

RCO

PROGRAM

CONNECTION BOARD

GND

1...6

RCI

MAINS

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AlphaCom XE - Installation, Conguration & Operation

A100K10805

2.2.5 LCM - Line Connection Module

See the manual A110K10610 Line Connection Module for more details.

The Line Connection Module (LCM) is used for external connections for AlphaCom XE servers with any mix of ASLT, ATLB and ATLB12 boards. LCM is not used with XE1 and normally not used with XE7 as this server has line connections on the backplane.

One module serves 6 subscriber boards (36 intercom stations). Up to 4 modules may be needed in a fully equipped XE26 server.

The module(s) must be mounted to DIN rail(s) on the server termination eld and connected to the server according to the project conguration.

The LCM board will substitute

- 6 x Subscriber Connection boards (100 9930 200)

- Power Distribution board (100 9970 101)

- MRBD, Relay board with 6 RCO relays (100 9970 200)

- FBSAR, Filter and Speech Adapter board with 2 audio outputs, 1

audio input and PTT relay if these functions are used. (100 9505

000)

Each LCM board has connectors for

● 24 VDC Power

- Input

- Output

- 3 x fused outputs

- 6 x fused relay controlled RCO outputs (switch selection)

● Line-points All subscriber line connections are made to the LCM board. Any mix of ASLT, ATLB and ATLB-12 boards may be used.

- Max. 36 analog intercom stations with 6 x ASLT boards

- Max. 72 analog telephone lines with 6 X ATLB-12 boards

● RCO

- 6 x relay contacts, potential-free or +24 V (switch selection)

- 6 x output to optional MRBD Relay board

● RCI 1)

- 6 x closing contact inputs referred to 0 V.

● Audio program inputs

- 6 x galvanic isolated 600 ohm, 0 dB lines

● Radio / Walkie-Talkie interface

- Galvanic isolated adjustable audio in and out

- RCO relay can be used for PTT control

● PA audio output

- Audio output for PA with monitor intercom station in parallel

The APC board must be connected to Line board connector 6.

Not used in AlphaCom XE7

2.2.6 Installing feature boards

The AlphaCom XE servers, except XE1, have room for a number of feature boards. When using special feature boards, the maximum number of ASLT boards is reduced accordingly.

BOARDS BOARD POSITION

Type Board Name Reference XE7 XE20 XE26

Default Possible Default Possible Default Possible

3 2 1

RCO

1-6

RCO

7-12

Line Board 1Line Board 3Line Board 4Line Board 5

Line Board 6

Line Board 2

RCIProg.

24V

24V aux

Relay

Page 12

A100K10805

AlphaCom XE - Installation, Conguration & Operation

APC

Program and Clock 100 9301 000

- - 26 - 26 -

AMC-IP

AlphaCom Module Controller 100 9202 100

7 - 25 - 25 -

ASLT

Subscriber Line 100 9101 010

1-6 - 1, 8-23 1-19 20-23

ATLB

Telephone Line - 6 lines 100 9102 000

2 1-6 1, 8-23 1-19 20-23

ATLB-12

Telephone Line - 12 lines 100 9104 000

2 1-6 1, 8-23 1-19 20-23

AGA

Audio Interface, program feed

100 9303 001

1-6 18-21 18-21

As station

1-6 20-23 1, 8-19 20-23 1-19

Hot-plug

In XE20 and XE26 servers, all boards may be inserted or removed without switching off the power by inserting the powered RJ-11 plug from the APC board in the hot-plug receptor found at the top of all cards prior to removal or insertion.

● Remove the hot-plug when the board is in place.

In an XE7 server, the power must be switched off prior to removal or insertion of boards as this server does not have the APC board or hotplug feature.

L It is strongly recommended to wear a grounded wrist-strap

when handling electronic boards to avoid electrostatic discharges that may seriously damage the electronic circuits!

2.2.7 AMC-IP - AlphaCom Module Controller Board

All AlphaCom servers in the XE series have one AMC-IP v.11 board delivered at shipment.

The AMC-IP v.11 board is the next generation multi-service board developed for the STENTOFON AlphaCom XE series. The board is made for critical communication and security solutions featuring an embedded real-time Linux operating system, integrated media processing engine, packet processing engine, HW encryption, and storage module.

The AMC-IP board provides full backwards compatibility for both software and hardware. All traditional AlphaCom services and interfaces are supported. The board can support traditional AlphaCom feature boards and cabinets.

STIC

The STENTOFON Identity Card (STIC) is the logical identity of the AMC-IP board. The STIC contains the unique network identier and network settings for the AMC-IP board, making it possible to replace the AMC-IP with just a simple restore operation.

The AMC-IP board comes with a SIM-sized card holder for the STIC. When delivered, the STIC resides within a regular credit card-sized card. Detach the smaller STIC by gently pressing it out. Keep the remaining part of the card as the MAC address programmed in the STIC is printed on it.

There are different STICs for XE1/XE7 and XE20/XE26 servers.

3.3V Battery

The AMC-IP board features an on-board coin cell battery of type CR2032. The battery is used for backing up the on-board RAM as well as keeping the real-time clock running when the board is powered down.

L CAUTION: Risk of explosion if incorrect type of battery is used.

Follow instructions for proper disposal of used batteries.

APC

AGA

ASLT

Hot-Plug

AMC-IP v.11 BOARD

Hot-Plug

Board

status

Cold boot

Ethernet

status

STIC card

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AlphaCom XE - Installation, Conguration & Operation

A100K10805

Indicators

The card has a number of LEDs to indicate the board and Ethernet status.

See section 12.4.1 for other possible Ethernet LED indications.

Filter board

A lter and connection board, FBIP, must be inserted from the rear side of the cabinet in the same card position as the AMC-IP card. This lter board is not needed in AlphaCom XE1 or XE7 where all EMC lters and external connectors are integrated in the backplane.

The USB connector is not supported in AMC-IP board 11 versions.

2.2.8 APC - Program and Clock Board

The APC Board is used in AlphaCom XE20 and XE26 to control the backplane board clocking. It also controls the speed of the fans. This board must be installed in position 26.

It contains circuitry for 6 audio program feed channels with galvanic isolation. Each channel has separate input level controls.

The card has 6 RCI alarm inputs which can be used for programmed actions. The inputs accept a closing contact referred to ground.

A reset button is used to reset and restart the entire server. The reset LED on the AMC-IP board will turn red during reset.

An APC connection kit 100 9503 000 needs to be purchased to connect alarm and audio sources. The kit contains a lter board, a connection board, and an interface cable.

Further information is found in datasheet A100K10011.

2.2.9 ASLT - Subscriber Line Board

Two boards for 12 intercom subscribers are normally delivered with the server. The maximum number of cards in one server is:

AlphaCom XE7: 6 in positions 1-6 AlphaCom XE20: 17 in positions 1, 8-23 AlphaCom XE26: 23 in positions 1-23

Each board contains circuitry for 6 subscriber connections and one measurement channel for voice switching control.

The board provides 6 remote control software controlled outputs. The line monitoring reports errors on all subscriber lines.

AlphaCom XE20/XE26

Intercom stations and control outputs are connected to a connection board mounted on the server connection eld.

2 subscriber connection boards (100 9930 200) with 1.5 m connection cables (100 9501 011) are delivered with the servers.

5 m (100 9501 021) and 10 m (100 9501 023) subscriber connection cables with lter boards can be purchased separately if the distribution eld is placed away from the server. These cables have a D-sub connector for the lter board and unterminated wires for the distribution eld. Color code is packed with the cables.

Filter card with RJ connectors

This board (100 9501 041) has RJ45 connectors for connection of 6 CAT5 installation cables to the back of the server. Station cables can be plugged directly to this card. The 7th RJ45 outlet is for 6 RCOs.

Hot-Plug

AMC board status

Syncronisation

AUX (not in use)

Reset initiated

Link status (Eth0)

Tx/Rx (Eth0)

Flash activity

Link status (Eth1)

Tx/Rx (Eth1)

Cold start button

Exchange

reset

Software

starting

Startup

running

Normal

operation

Incorrect NVRAM

version

OFF

OFF OFF OFF

RED

AMBER

GREEN

flash

GREEN

flash

GREEN

AMBER

flash

FLASH

Link Up

Speed

negotiation

Receive

Flash1 Flash2

data

activity activity

Transmit

data

RS232

RS232/422/485

USB Future use

Eth1

Eth0

FILTER BOARD

GND

Signal ground

1...6

RCI

PROGRAM

CONNECTION BOARD

A1 A2 A3 A4 A5 A6

Alarm inputs

Program sources

From APC board

Hot plug out

Reset

Prog

ram pr

eset volume

APC board

a b c d

123456

MRBD

1....6

RCO

Relay board

CONNECTION BOARD

FILTER BOARD

CONN

ECTION

FIELD

5/10m

123 45

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

123 45

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

123 45

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

123 45

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

123 45

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

123 45

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

RCO1-6

Page 14

A100K10805

AlphaCom XE - Installation, Conguration & Operation

The board can be used for ASLT and ATLB/ATLB-12 cards selected by DIP switches. Switch Down is ASLT and Switch Up is ATLB or ATLB-12

RJ45 pin no. ASLT ATLB ATLB-12 RCO

1 1

2 2

3 a a1 3

4 a 4

5 b 5

6 b b1 6

7 c a2 GND

8 d b2 GND

Connection to LCM

The ASLT Subscriber Line boards are connected to the LCM via 1.5 m connection cables (100 9501 011), one for each board.

Stations are connected to the terminal strip in the following order: the rst station on Line Board 1 to the terminals marked 1A, B, C, D, the next to 2A, B, C, D and so on. Stations on Line Board 2 starts at terminal 7.

RCOs are taken from Line Board 1 and are available on terminals marked 1K+/- to 6K+/-.

RCO function is set via the switches S1 to S6.

- Poten Free Potential-free closing contacts, max. 250 VAC, 5 A

- 24V Fused internal 24VDC, max. 1 A

AlphaCom XE7

All intercom stations are connected by means of pluggable screw terminals on the server backplane.

Line points 5 and 6 are, by default, used as program distribution inputs on line c-d when an ASLT board is inserted in board position 1.

- The jumpers P5 and P6 are set to positions 2-3.

- The potentiometers P5 and P6 are used to adjust the input level.

Line points 5 and 6 can also be used as normal subscriber points

- Set jumpers 5 and 6 to positions 1-2

- In AlphaPro, select Exchange & System > Board

- Change the port setting from Audio Program Feed to Default

- Reset the exchange

RCOs 1-6 are associated with the board in position 1 and RCOs 7-12 in position 2. See also datasheet A100K10315.

Cabling

Desktop stations are connected to the line on RJ45 wall sockets.

Further information on the ASLT board is found in datasheet A100K10012.

2.2.10 ATLB - Telephone Line Board

The ATLB board contains circuitry for connecting 6 two-wire DTMF telephones used as AlphaCom subscribers. The board also provides one measurement channel for voice switching control.

They plug into any positions 1-23 in the XE20 and XE26 servers and positions 1-6 in the XE7 substituting ASLT boards.

A hot-line function can be activated: a pre-programmed number is then dialed when the handset is lifted. Another number is dialed when the handset is replaced.

RJ45

Front

Top

1 RELAY OUTPUTS 6

1K+

1K-

2K+

2K-

3K+

3K-

4K+

4K-

5K+

5K-

6K+

6K-

101

105

102

106

103

104

d c b a

RCO 6

RCO 5

RCO 3

RCO 4

RCO 2

RCO 1

12 3 45

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

Poten

Free

24V

A B C

C CDD D

24V DC

Out

24V AC In

24V DC

Program level

RCO 1 - 6

RCO 7 - 12

RCI 2

RCI 1

Eth 0

Eth 1

Serial Port 0

Serial Port 1

USB

485 422

MRBD

7....12

MRBD

1....6

1 2

1 2 3

ACGND

DCGND

12 3 45

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

a b c d

3 6 7 8

RJ45

Multinet cable

CONNECTION BOARD

WALL

SOCKET

Line feed

voltage

Line

Balance

Ringing

voltage

24 V

48 V

600 Ohm

Complex

External

Internal

Line 1

Line 2

Line 3

Line 4

Line 5

Line 6

Line 1

Line 2

Line 3

Line 4

Line 5

Line 6

Page 15

AlphaCom XE - Installation, Conguration & Operation

A100K10805

The board provides 6 remote control software controlled outputs.

The line monitoring option requires a 10K resistor across the line at the telephone end. The monitoring reports errors on all subscriber lines. If the handset is left off-hook for 1 hour (programmable timer), a line error is reported.

There are jumpers on the board to select options. The default settings should normally not be changed.

● Line feed voltage

- 48 V Default, normally used

- 24 V Short distance or special 24 V phones

● Ringing voltage for each station

- Internal Default, for indoor or ofce environment

- External For outdoor or industrial environments

or for many telephones on one line

● Line balance

- Complex Default, normal in most countries

- 600 ohm Best in some countries,

may reduce feedback in handset

AlphaCom XE20/XE26

Telephones and control outputs are connected to a connection board

mounted on the server connection eld.

Telephone connection boards with transient protection (100 9930 202) and subscriber connection cables with lter board (100 9501 031) must be purchased separately.

Telephones may also be connected to an LCM board (100 9950 100). This board is likely to be installed in XE servers with DTMF telephones due to the expanded capacity. The default DIP switch settings should normally not be changed.

The rst and last three connector pairs on each board shall not be used.

AlphaCom XE7

All telephones are connected by means of pluggable screw terminals on the server backplane.

The ALTB board can be placed in any board position 1-6. The example drawing shows an ATLB board in position 2. If possible, avoid using boards in position 1 as connection points 5 and 6 are used for program input by default.

Further information on the ATLB board is found in datasheet A100K10237.

2.2.11 ATLB-12 - Telephone Line Board

ATLB-12 has the same functions as ATLB except that it has 12 two-wire DTMF telephone lines. ATLB-12 does not support line monitoring.

The 6 rst telephones get the physical number according to the card’s physical slot and the last 6 telephones have numbers with an offset of +276 to the 6 rst physical numbers.

This board is likely to be installed in XE servers with DTMF telephones due to the expanded capacity.

The default DIP switch settings should normally not be changed.

See separate LCM documentation for more information.

AlphaCom XE20/XE26

The ATLB-12 boards are connected to the LCM via 1.5 m (100 9501

011) or 3.0 m (100 9501 014) connection cables, one for each board.

RING1 TIP1 RING2 TIP2

RING3 TIP3 RING4 TIP4

RING5 TIP5 RING6 TIP6

G123456G

RCO

CONNECTION BOARD

TX RX G

MRBD

1....6

Relay board

1 RELAY OUTPUTS 6

1K+

1K-

2K+

2K-

3K+

3K-

4K+

4K-

5K+

5K-

6K+

6K-

RCO 6

RCO 5

RCO 3

RCO 4

RCO 2

RCO 1

Physical no.

Line board 1

24V

Poten

ree

127

8 9 10

A A A AB B B BC C C CD D D D

NCNC

7 9 11

Phys. no.

1 RELAY OUTPUTS 6

1K+

1K-

2K+

2K-

3K+

3K-

4K+

4K-

5K+

5K-

6K+

6K-

Poten

Free

277

279

281

278

280

282

RCO 6

RCO 5

RCO 3

RCO 4

RCO 2

RCO 1

Physical no.

24V

Page 16

A100K10805

AlphaCom XE - Installation, Conguration & Operation

Stations are connected to the terminal strip, the rst telephone on Line Board 1 to the terminals marked 1A, B, the next to 1C, D and so on. Telephones on Line Board 2 starts at terminal 7.

RCOs are taken from Line Board 1 and are available on terminals marked 1K+/- to 6K+/-.

RCO function is set by the switches S1 to S6.

- Poten Free Potential-free closing contacts, max. 250 VAC, 5 A

- 24V Fused internal 24VDC, max. 1 A

Telephones may also be connected to connection boards 100 9930 202

- two connection boards are needed per ATLB-12 board.

AlphaCom XE7

All telephones are connected by means of pluggable screw terminals on the server backplane.

The ALTB-12 board can be placed in any board positions 1-6. The example drawing shows an ATLB-12 board in position 2. Avoid using boards in position 1 if possible as connection points 5 and 6 are reserved for program input by default.

2.2.12 AGA - General Purpose Audio Interface

The AGA board is a multi-purpose audio interface board used for program feeding or speech communication between modules. There are easily accessible potentiometers at the front for input sensitivity control of the audio channels.

The impedance can be set to 600 ohm or ‘high’ for each input by strap switches on the board.

Further information on the AGA board is found in datasheet A100K10182.

Multi program distribution

Each board provides 16 audio inputs for program distribution when used in AlphaCom XE20 or XE26. There can be 1 to 4 boards in a module placed in positions 18 to 21.

An AGA connection kit, 100 9930 300, has to be purchased to connect the audio sources. The kit contains a lter board, a connection board, and an interface cable.

AGA boards can be placed in board positions 1-6 in an XE7 server but the number of inputs are reduced to 6 per board. Input adjustments are performed by potentiometers 4, 6, 8, 10, 12 and 14. The program sources are connected to the c and d terminals on backplane connectors.

Audio distribution in AlphaNet

Each board provides 6 audio channels between the servers.

There can be any number of AGA boards in each server placed in any position. Positions 20-23 are recommended in XE26 to avoid modications of the backplane.

Use the same lter board with cable and connection board as ASLT.

2.3 Performing a Cold Start

A cold start of the AMC-IP board will delete all previous programming, load the default database and set the default IP address to 169.254.1.5 with mask 255.255.0.0 on Eth0. See section 3.4 for default settings.

2.3.1 Cold start procedure

● Turn the server mains switch ON (at the rear of the cabinet).

127

8 9 10

283

284

285

286

287

288

Phys. no.

Line 1

Line 2

Line 3

Line 4

Line 5

Line 6

Hot plug

Board status

AGA board

S1-3

S4-6

S7-9

S10-12

S13-15

S16

600 ohm

Hi imp.

AlphaNet

Line 1

Line 2

Line 3

Line 4

Line 5

Line 6

Line 7

Line 8

Hot plug

Board status

AGA board

Multi module

Prog 7 23

Prog 8 24

Prog 9 25

Prog 10 26

Prog 11 27

Prog 12 28

Prog 13 29

Prog 14 30

Prog 15 31

Prog 16 32

Prog 17 33

Prog 18 34

Prog 19 35

Prog 20 36

Prog 21 37

Prog 22 38

Hot plug

Board status

AGA board

Mulit Program

Card pos. 21 20

Strap field

Pot no.

P7/23 P9/25 P11/27 P13/29 P15/31 P17/33 P19/35 P21/37

P8/24 P10/26 P12/28 P14/30 P16/32 P18/34 P20/36 P22/38

Board pos.

21/20

Board pos.

21/20

MULTI

PROGRAM

1 1

2 2

3 3

4 4

6 6

a - c b - d c - a d - b

Exchange 1 Exchange 2

>1 sec

RESET - APC

COLD START - AMC

Status LED

Page 17

AlphaCom XE - Installation, Conguration & Operation

A100K10805

● Press and hold the cold start button on the AMC-IP board.

● Press the reset button on the APC card briey.

- XE7: the reset button is located on the power card

- XE1: Power up while keeping the cold start button pressed.

● Keep the cold start button pressed at least 1 second after reset.

- The AMC status LED will blink green when the boot is ready.

2.3.2 Cold start AMC application only (retain IP setting)

● Press the reset button on the APC card briey.

- XE7: the reset button is located on the power card

- XE1: Power up while keeping the cold start button pressed.

● After 10 seconds, press the cold start button on the AMC-IP board.

● Keep the cold start button pressed until the AMC running LED blinks

green.

2.4 Modifying Factory Default Settings

The system is set up with a default program and works without any further programming. To change or add to the default settings, the AlphaPro programming tool must be used - see section 5.

Perform System Backup if any default setting has been changed - see section 12. The default parameters are restored by performing a cold start - see section 2.3.

2.5 Default Directory and Feature Numbers

2.5.1 Station numbers

The number series 101 to 499 and 5000 to 5152 are default directory numbers for all AlphaCom XE servers. The directory numbers are connected to physical numbers in the range from 1 to 552, where the

physical numbers are given by the subscriber point on a board in a

certain position in a dened module.

Since the card positions 2-7 are not used in XE20, the corresponding default subscriber numbers are missing.

The directory numbers can be changed by using the AlphaPro programming tool.

ANALOG STATION NUMBER TABLE

AlphaCom modules XE7 XE20 XE26

Single or master

101 - 136

101 - 106 143 - 238

101 - 238

slave*

239 - 274

239 - 244 281 - 376

239 - 376

slave*

377 - 413

377 - 382

419 - 499

5000 - 5014

377 - 499

5000 - 5014

slave*

5015 - 5051

5015 - 5020 5057 - 5152

5015 - 5152

Display text Station 1, Station 2, etc.

2.5.2 Class of Service (CoS)

A Class of Service denes a set of features available for a station. There are 16 freely programmable classes where three are pre-dened during setup. All stations are normally in the CoS1 group.

CoS1: Regular stations.

CoS15: Public telephone lines (SIP trunk)

10 sec

RESET - APC

COLD START - AMC

Status LED

XE 26

138

XE 7

XE 20

102

1 2 3 4 5 6

ASLT board

108 109 110 111 112107

Physical number

1...6

7...12

13...18 19...24 25...30 31...36

Single /first module

Subscriber number

* Slave modules are only required for analog stations. IP stations are always registered to the master module.

Page 18

A100K10805

AlphaCom XE - Installation, Conguration & Operation

CoS16: Includes all features by default, dedicated to Super User on physical number 1.

2.5.3 Features during connection

A number of features can be utilized during conversation and each of these have their own code number.

CODES DURING CONVERSATION

Feature No. CoS1 CoS15 Feature No. CoS1 CoS15

Microphone mute

0 X

Read own message remotely

51 X X

Step directory menu

0 X

Call Back message to own station

55 X

Repeat absence message

1 X X

Include in Open Duplex Conference

56 X

Inquiry Call / Broker

2 X X

Busy Notify

57 X X

Call Transfer

3 X

Busy Override

Pocket Pager default, no text

44 X

Private and Absence Override

Pocket Paging with answer

45 X X

Remote Control (Door opening)

6 X

Pocket Paging, text message

46 X X

Send standard voice message

7 X X

Pocket Paging, voice message

47 X X

Call Back

8 X

Change message remotely

50 X X

9 X X

2.5.4 Voice and display messages

When the station is idle, entering a digit/number code will show different menus on the station display. Navigation in the menus is done using the 7, 8, and 9 keys.

DISPLAY MENUS

Feature No. CoS1 CoS15

Info Service 60 X

Group Call menu 610 X

Absent menu 611 X

Message menu 612 X

Audio Program menu 613 X

Name directory 614 X

Features menu 615 X

Service menu 616 X

Conference menu 618 X

After a cold start Info Service (60) is available on DAK 9 and Person Directory (614) is available on DAK 10.

Messages are given as a text string in the display. A spoken message is given if the voice module ASVP is installed.

Leave pre-recorded standard messages by dialing the extension number + 7 + message code. Listen to and reset message by code number 70.

Absence messages are left in your own idle station by dialing the message code number. Add digits for date or time if prompted.

STANDARD MESSAGES (VOICE/DISPLAY) ABSENCE MESSAGES (VOICE/DISPLAY)

Feature No. CoS1 CoS15 Feature No. CoS1 CoS15

Contact switchboard 660 X Out 771 X

Call phone number 661 X Meeting 772 X

Call home 663 X Gone for the day 773 X

7 8 9

Page 19

AlphaCom XE - Installation, Conguration & Operation

A100K10805

Call your spouse 664 X Absent today 774 X

Call me back 666 X Busy 775 X

Remember meeting 667 X Lunch 776 X

Fax waiting 668 X On holiday 777 X

Delivery to you 669 X Away 778 X

Not available 779 X

2.5.5 Station functions

A number of features can be initiated from an idle station by dialing a default feature number. Some of these actions require a target subscriber number after the feature number.

It is recommended to program the most used features to single-touch keys for easy access.

FUNCTIONS FROM IDLE STATION

Feature No.

CoS 1CoS

Feature No.

CoS 1CoS

Delete message, clear station

70 X X GROUP CALL

Call Forward

71 X

All Call (all subscribers)

84 X X

Follow Me

72 X

Group Call 2-5 (empty)

85-88 X X

Remote station reset

73 X

Group Call 6-15 (empty)

890-899 X X

Program single-touch key

784 X

Recall to group 1-5 (84-88)

9084-9088

Activate RCO in own station

9531 X

Recall to global group 1

9101

Re-dial

9532 X

Recall to any group

765

Wake-up call

7883 X

Answer Group Call

99 X X

Set station in OPEN

7886 X

Group Call lter

7931-7933

Set station in PRIVATE

7887 X

Group Call lter OFF

7930

CALL REQUEST

Disconnect Group Call

7884

Call Request to CRM stations

621 X

Ringing Group

6701-6710 X X

Call Request, alarm

622 X CONFERENCE

Call Request, ordinary

623 X

Simplex Conference 1-50

8201-8250 X

Call Request, transfer

7870 X

Simplex Conference OFF

8200 X

PROGRAM DISTRIBUTION

Duplex Conference 1-20

8301-8320 X

Program 1-6

801-806* X

Duplex Conference OFF

8300 X

Program 7-70

*** X ALARM

Next program (step up)

790** X

Stored Voice Message

8181-8182

Previous program (step down)

791 X Mess. 1 to loc. group 1 9184

Program on/off (toggle)

792 X

Alarm messages

8191-8199

Program / conf. to person

74 X

Alarm message OFF

8190

Program / conf. to group

Alarm message to group

761 or 765

Program / conf. to person on/off

762 X MULTI CONFERENCE STATION

Program OFF

800 or C X

MCS Activate

7980

PAGING

MCS Priority

7981

Answer Paging (without display)

96 X X

MCS Select

7982

Answer Paging 1-4 (with display)

980-983 X X

MCS Talk-Back

7983

Direct Paging

9700 X X

MCS Deactivate all

7984

EVENTS

AUDIO MESSAGING

User Event with tone

9 533 X

Recording from station

8180 X

User Event silent

9534 X

Stored Voice message

8181-8182 X

Two-step Event trigger

9535 X

PA activation, multi-step

765 X

Digit Event trigger

9545 X

PA activation, one-step

9084-9088 X

The Multi Conference Station (MCS) is no longer produced. The special feature numbers for this station is maintained for the sake of backwards compatibility.

Page 20

A100K10805

AlphaCom XE - Installation, Conguration & Operation

PA to global group

9101 X

Recorded message to group 1

9184 X

Auto-attendant

9550 X

* 805-806 in XE7 ** Default is 6 programs + OFF

*** Not in Auto-load

2.5.6 System maintenance

System maintenance access is restricted to the Super User station connected to physical line number 1. This station has Class of Service 16, All Functions.

FEATURES FOR SUPER USER STATION

Feature No. CoS1 CoS15

Set volume 783

Set time and date 785

Station ID (directory + physical nos.) 789 X

AlphaCom IP conguration 7810

Install backup from EPROM 7819

Store backup to EPROM 7820

Reset board error 7871

AGA audio test 7872

Set access to feature 7873

Tone test 7885

Block alarm input 7888

Unblock alarm input 7889

2.5.7 Control room stations

Stations used for control rooms such as guard locations in prisons, buildings, parking facilities, etc. may be a dedicated Control Room Master (CRM) station or a normal master station with display.

CONTROL ROOM STATION FEATURES

Feature No. CoS1 CoS15

CONTROL ROOM STATIONS

Call Request, Alarm 622 X

Call Request, Ordinary 623 X

Call Request, Alarm 624 X

Call Request, Ordinary 625 X

Cancel Call Request 626 X

Call request, Alarm 627 X

Call Request, Ordinary 628 X

Call Request transfer 7870 X

Acknowledge Priority Mail 7882

MLH/CRM STATIONS ONLY

Call request 621 X

CRM ID 786

Lamp Test 7874

Lamp Test all 7875

Page 21

AlphaCom XE - Installation, Conguration & Operation

A100K10805

Output time 7876

Reset this CRM/MLH station 7877

Reset all CRM/MLH stations 7878 X

2.5.8 Mail queue navigation

A mail message can be sent to any dened display station. The mail can contain a message about call request, technical alarms, and errors.

MAIL QUEUE

Feature No. CoS1 CoS15

Delete mail without answering 7630 X X

Last mail in queue 7633 X X

Previous mail in queue 7637 X X

Call to sender of mail 7638 X X

Next mail in queue 7639 X X

2.5.9 Dual Display station

The introduction of master stations with dual display where the second display can be programmed with DAK key names has lead to a series of specic feature codes.

DUAL DISPLAY FEATURES

Feature No. CoS1 CoS15

Alphanumeric search 9537 X

Edit DAK text 9540 X

Program DAK 9541 X

Dual Display menu 9542 X

Dual Display DAK page down 9543 X

Dual Display DAK page up 9544 X

2.5.10 Telephone functions

When calling an intercom station from an external telephone, the M-key (Simplex) can be simulated by the * and # keys on the telephone.

USING TELEPHONES (SIP trunk)

Telephone function Intercom function.

External call 0

* key from telephone M-key on

# key from telephone M-key released

2.5.11 AlphaNet

NETWORK FEATURES

Feature No. CoS1 CoS15

Prex Exchange 1 54 X X

Prex Exchange 2 55 X X

Global Group Call 1-10 9001-9010 X X

Build Global Group 7879

Page 22

A100K10805

AlphaCom XE - Installation, Conguration & Operation

3 AlphaWeb XE

3.1 Connecting to AlphaCom using AlphaWeb

● Connect the PC Ethernet port to the LAN port (Eth0) on the AMC-IP lter card.

● Open your web browser to access AlphaWeb.

L The factory default IP address of the AlphaCom server is

169.254.1.5. In order for your PC to communicate with the server, it is necessary to change its Internet Protocol Properties to use an IP address that is in the same range as 169.254.1.5.

● Enter http://169.254.1.5 in the address eld

- Connection with the AMC is veried by the text:

[Login] Secure AlphaWeb (https) [Login] Unsecure AlphaWeb (http)

● Click Login for Unsecure AlphaWeb (http)

- unless encrypted access to internet is required for safety reasons.

If [Login] Secure AlphaWeb is not shown, https may be activated in AlphaWeb by selecting Filters in the SystemConguration menu (see section 3.4.4).

AlphaWeb XE

Interfaces

Routers

IP Station

Upgrade

Licensing

Filters

Stations

User

Management

Logging

Time and Date

Host Names

Messaging

System

Configuration

System

Upgrade

Custom

Scripts

System

Recovery

M100

Config.

Backup

System

Maintenance

RingMaster

External

Systems

About

Help

System

Monitoring

Node

Information

- Infromation

- Processes

- Scripts

- Security

- General

- Trunks

- Call numbers

- Global groups

- Privacy links

- Call Request

groups

- General

- Group Call map

- Module/ Serial port

- AGA-LUS map

- Ringing group

- Configured

- Unconfigured

AlphaNet

Audio

Statistics

Stations

Logging

Custom

Scripts

Eth0

FILTER BOARD

AlphaWeb XE is an embedded web server running on AlphaCom XE. It allows the users to log in using a standard web browser such as Internet Explorer or Firefox to operate and manage the AlphaCom XE system.

The AlphaWeb server provides functions for system monitoring, system conguration, and system upgrade.

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● The user will be prompted for a user name and password. To log in as a user with reading rights only, do as follows:

Default user name: alpha Default password: com

● To be able to change the conguration, the user must log in as an administrator. The default login will then be: User name: admin Password: alphaadmin

A window with server conguration information will be displayed:

3.1.1 Saving and applying changes

When new conguration parameters are entered, they should be saved to the conguration le by clicking Save.

The conguration data is then only saved to the AlphaCom conguration le and not applied to the running conguration. To get the new conguration data applied to the running conguration, click Apply.

3.2 Changing Default User Name and Password

It is recommended to change the default user names and passwords for security reasons.

● Select SystemConguration>

User Management

● Enter the old passwords for both Read access and Read/Write access (defaults: com and alphaadmin)

● Enter new user names and passwords

● Re-enter the new passwords to conrm

● Verify by clicking Update User 1 and Update User 2

● Write down the selected passwords and keep them in a secure

place.

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3.3 Installing License Keys

To use AlphaCom features such as VoIP, AlphaNet, and SIP, the system requires software license keys. This license key is valid for one MAC address. Obtain the license key for the feature from your AlphaCom distributor.

To install the license:

● Select SystemConguration>

Licensing

● Click Insert new License Key

● Enter the key string in the Input

License Key eld

● Click Insert Key to install the license.

3.4 IPConguration

3.4.1 Overview

An IP address (Internet Protocol address) is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard. An IP address consists of 32 bits. They are commonly expressed as a dotted quad, four octets (8 bits) separated by periods.

IP addresses are divided into two parts:

● Network address

- identies a whole network or subnet

● Host address

- identies a particular device’s connection or interface to that

network

This division is used to control how trafc is routed in and among IP networks. It is the Subnet Mask that decides which part of the IP address is the Subnet number and which part is the Host number.

3.4.2 IP interfaces

To connect the AlphaCom XE to your IP network, you need to enter the IP settings for the Ethernet ports and IP route entries according

to network. You should obtain IP addresses and IP routes from your IT network administrator.

Set the IP address for Ethernet port 0 and/or 1

● Log in to AlphaCom via AlphaWeb

● Select SystemConguration>

Interfaces

● Enter the IP Address

● Enter the Subnet Mask

Example:

IP address: 10.1.5.48

Subnet Mask: 255.255.255.0

The Subnet Mask shows that the device with the address

10.1.5.48 belongs to subnet

10.1.5.0 and has host number

48.

If the mask is changed to

255.255.0.0, the device with the address 10.1.5.48 will belong to the subnet 10.1.0.0 and have host number 5.48.

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● Click Save to save the values

L Do NOT click Apply until all address, routing and lter changes as

described in sections 3.4.2, 3.4.3 and 3.4.4 have been saved!

3.4.3 CongureIProuting

The IP Routing table of AlphaCom must be congured if there is a need to communicate with a device outside its own subnet. A “device” could be another AlphaCom, a PC (AlphaPro, AlphaWeb, SysLog), SIP gateway, etc. If AlphaCom and the device belong to the same subnet, there is no need to specify any routing information.

Route types

Route type Host is used to set up a route to a single device outside the subnet of AlphaCom.

Route type Net is used to set up a route to another network.

Route type Default is used to set up a general route to any device outside the subnet of AlphaCom.

● Select SystemConguration>

Routes

● Select the type of IP route by clicking

Add Route

- Default IP route

Enter only Gateway (IP address) and Out Interface Ethernet port (eth0/1)

- Network route

Enter Destination IP address, Destination Mask, Gateway and Out Interface Ethernet port (eth0/1)

- Host route

Enter Destination IP address, Gateway and Out Interface Ethernet port (eth0/1)

3.4.4 Internalrewall

AlphaCom XE has an internal rewall allowing the network administrator to open and close IP services that accesses the AlphaCom XE from the different networks. By default, the AlphaCom XE comes with the most restrictive rewall settings.

● Select SystemConguration>

Filters

● Select the protocols that should be allowed for each Ethernet port by clicking the relevant checkboxes

Eth0 and Eth1

● If you want other protocols to be

allowed, click Add Filter to add a new protocol to the lter table:

- Enter the Protocol Name

- Select protocol type - TCP/UDP

- Enter the port number - Port (Lo:Hi)

● Click Apply when all addresses, routing and lter changes as described in sections 3.4.2, 3.4.3 and 3.4.4 have been saved!

AlphaCom XE should now be connected to your IP network.

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4 AlphaPro

4.1 Overview

AlphaPro 11 is the tool for conguring the AlphaCom XE system. It is self-contained, and simple to install and use. When a new server/ exchange shall be congured, it is given a working default factory setting (see tables in section 2.5). The operator can modify the settings such as:

● Directory information

● Groups

● Interfaces to CCTV, PA, paging, DECT

● AlphaNet

● Other custom behavior

There are currently over 100 dened features which can be programmed with AlphaPro 11.

AlphaPro 11 is an off-line tool. This means that it is possible to enter all parameters without being connected to the server/exchange. Once all parameters are entered, AlphaPro 11 can be connected to the server/ exchange and the parameters can be sent. AlphaPro 11 can also upload conguration information from a server/exchange.

AlphaPro 11 connects to a server/exchange via the IP network or a local RS232 interface.

4.1.1 AlphaPro versions

AlphaPro 11 comes in two versions. A hardware dongle is used to differentiate between the versions.

There are two types of hardware keys, one for parallel port and one for USB port.

The versions of AlphaPro are:

● AlphaPro M

- Runs without a hardware key. It gives access to all features (except AlphaNet), and is only for 36 subscribers.

● AlphaPro Professional

- Uses the Professional hardware key. It gives access to all features. This version must be used when extensive changes to the default Auto-load is made.

4.1.2 Backwards compatibility

AlphaPro version 11 supports:

● AlphaCom E, AMC-IP version 10.xx

● AlphaCom AMC version 9.x

L Older AlphaCom systems can easily be upgraded to

AlphaCom XE.

AlphaPro 11 supports uploading and conversion of an AMC version 9 conguration database to an AMC-IP conguration database.

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4.1.3 PC requirements

● Windows 2000, Windows XP

● 800 MHz or higher processor clock speed

● 256 MB of RAM or more

● 40 MB free space on the hard disk for the AlphaPro program

● 5 MB free space on the hard disk for each server to be programmed

● 1 free parallel or USB port for Hardware Key

● XGA (1024x768) or higher resolution video adapter and monitor

● Network card

● CD or DVD drive

● Optional: 1 free RS-232 port for communication if connecting to

AlphaCom AMC version 9

4.2 Getting Started with AlphaPro

4.2.1 PC setup

● Download AlphaPro 11 from www.zenitel.com or insert the CD-ROM with the AlphaPro 11 installation.

L The instructions are based on AlphaPro 11 version. Other

versions may have slightly different images and/or procedures.

● Select and run the le installalphapro.exe

● Follow the instructions on the screen

- You can safely answer “YES” to all questions

4.2.2 Insert the HW dongle

● Insert the hardware dongle in the PC’s parallel or USB port depending on the dongle type

● Leave the dongle in the PC during programming and transferring of

data to the server.

If the dongle is not inserted, the AlphaPro will run in AlphaPro M mode. You will still have access to all functions (except AlphaNet), but only for 36 subscribers.

4.2.3 Connect a PC to the server

AlphaCom XE - Ethernet connection

AlphaCom XE servers communicate with AlphaPro on the PC over the IP network. Eth0 is the default management port unless the conguration has been changed.

When the AlphaPro communication icon is clicked, you will be prompted for user name and password to log into AlphaCom.

- In AlphaCom XE20 and XE26, the Eth0 port is the lower RJ connector on the AMC-IP lter board.

- In AlphaCom XE7, the Eth0 port is the left-most RJ connector on the backplane.

- In AlphaCom XE1, the Eth0 port is the left-most RJ connector at the rear.

Eth0

FILTER BOARD

LAN

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4.3 DeningNetworkandExchange

If you are going to program the server/exchange for the rst time, make sure that the AlphaCom system has been cold-started (see section

2.3). The default programming tables will then be loaded. The Auto-load values are found in section 2.5.

4.3.1 Initial programming

● Open AlphaPro by clicking on the S-icon on the PC’s desktop.

● When AlphaPro starts for the rst time, you will be asked to make an

AlphaPro database by creating a network and adding the exchange that is part of the network.

Enter network

● Enter a system name related to customer or network.

- maximum 23 characters

- don’t use national characters like æ, ø, å, ä, é, etc.

It is possible to create more networks later on from the main window.

Enter exchange

● Enter the rst node (exchange) name

- maximum 16 characters.

● The rst exchange node number is 1

● Select the desired type of node (exchange type)

- AlphaCom E is default.

● Select the display language for the stations in the exchange.

- Available languages are: Danish, Dutch, English, Finnish, French,

German, Hebrew, Norwegian, Spanish, and Swedish. English is the default.

● Checkbox for AlphaNet: Adm. Here

--  Creates an exchange with full database, which can be

congured from this PC.

--  Creates an exchange without database which can be pointed to

in AlphaNet routing.

Enter IP address

● Normally Eth0 is used for connection to the exchange.

● Leave the lled-in default IP address.

- If the system is part of an AlphaNet, it will be connected to Eth1. If

this IP address is unknown at this moment, it can be lled in later.

● Click OK to proceed to the AlphaPro main window.

Then you can:

● Select the exchange you are going to program

● Add networks and nodes

● Set up data communication with the exchange

● Go to the different programming windows

4.3.2 Add network or exchange

Network

● In the main window, select [+] next to the Select Network pull-down

● Proceed as explained in 4.3.1

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AlphaCom XE - Installation, Conguration & Operation

A100K10805

Exchange

● In the main window, select [+] next to the Select Exchange pull- down menu

● Proceed as explained in 4.3.1

- The Node Number applies to AlphaNet nodes

● If this exchange is part of an AlphaNet, select Eth1 and enter the IP

address.

4.4 Data Communication

In order to establish communication between the PC and the exchange, the communication program must be started.

L During data transfer to the AlphaCom, it is not possible to

modify conguration data in the AlphaCom.

4.4.1 Establishing data communication

● Select the exchange in the Main Window

● Click on the Communication icon

● The program will ask you for user name (default: admin) and

password (default: alphaadmin)

- The Communication window appears

- The connection is conrmed when the communication is established and the buttons become active.

L If the PC is not connected to the exchange, a fault warning will

pop up. You may skip the data transfer until data changes have been carried out off-line.

4.4.2 Send information to the exchange

● Click SendAll to send all data

● Click SendChg to send changed data only

- An icon in the lower right corner ashes during transmission.

● The transmission may be stopped by clicking Cancel

- The Cancel key changes to OK when the transmission is

completed. Click OK.

4.4.3 Get information from the exchange

● Click GetAll to get all data from the exchange

4.5 Communication Window Actions

Send changed data from the PC to the exchange or to all exchanges in an AlphaNet.

● It may take about 60 seconds after the data has been sent for changes to take effect for an exchange in normal operation.

● Some changes will require a reset for the changes to take effect.

Send all data from the PC to the exchange.

● Use this option after major conguration changes or to be sure that

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AlphaCom XE - Installation, Conguration & Operation

the database is identical to the exchange tables in NVRAM.

L Do NOT do a SendAll to an exchange in normal operation!

● Perform an exchange reset after SendAll.

Get all data from the exchange to the PC.

● The data can be stored in the current database or in a new autoloaded database.

● The conguration may be changed afterwards.

Read data from the exchange NVRAM and store it in a PC le.

● This le can not be changed by AlphaPro as it is just a backup.

Send data from a PC backup le into the NVRAM in the exchange.

● The NVRAM version that created the backup must be identical to the NVRAM version in the exchange.

- If they are different, trust the database information and do a SendAll.

● Always do a reset of the exchange after Restore.

Restart the exchange without changing the programming.

● The exchange will halt and all activities will be affected.

Set the exchange clock.

Modify the node number in the exchange.

● If the node number in the exchange is not the same as the node number in the AlphaPro database, the login will fail. This command allows you to modify the node number in the exchange.

● After Autoload, the exchange will have node no. 1. In a network of exchanges (AlphaNet), each exchange must have its unique number.

4.6 AlphaPro Menu Structure

Exchange

& System

Directory &

Features

Audio

programs

Pocket

pagers

Simplex

Conferances

Open Duplex

Conferances

Class of

Service

Reports

AlphaWeb

Connection

Communication

Users &

Stations

Groups

Use the menus in AlphaPro to change the default system setup. The menu bar at the top of the screen has 12 main menus accessed by clicking on its icon. Each main menu will have one or more selectable tabs or submenus.

AlphaPro may be run without being connected to AlphaCom (off-line), and all changes can be saved to the PC and copied to the system later on.

It is good practice to start the programming in the Exchange & System menu and continue rightwards on the menu bar.

The menu structure for AlphaPro Professional is shown in the following gures.

L The menu structure in this section is based on AlphaPro 11.

Other versions may differ slightly.

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AlphaWeb

Connection

General

settings

Sequences

Name

Audio

Programs

Audio programs

Communication

CoS

Number

Description

Valied

features

Class of

Service

Number

Description

Master

Setup

priority

Open Duplex Conferences

System

Inputs

General

UDP text

Faults

Calls and

options

Remote

Control

Net

Routing

Ping

Logs and

errors

Remote

Control

Timers

Serial

ports

Fire

alarm

Boards

VoIP

Event

actions

External

devices

Net

Audio

Node

Cluster

Node

Exchange

& System

Exchange information

PC settings

Gong

tones

Members

Groups

Name

Access

level

Priority

General

Directory Numbers

Directory

numbers

Display text

Feature

description

CoS

restrictions

Hide info in

idle

Visibility

Timings

General

settings

Pager

settings

Number

Name

Driver

Type

Receiver

number

Pocket

Pagers

Pocket Pagers

Global

Groups

Net

Routing

Group

Members

Net

Audio

Groups

Users

Reports

Group

User

preferences

Event

actions

Automatic

DAK

program-

ming

Line

monitoring

Excluded

from

group

User

defined

Phone

Station

type

Station / User

Users

Number

Display

text

Station

type

Volume

Group

General

Number

Description

Default

member

Default

speaker

Talk priority

Simplex

Conferences

Pager

General

Name

Number

Tex t

Access

level

Priority

Gong

type

Missing

members

Audio program

settings

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5 StationConguration

5.1 CongurationinAlphaPro

Conguration of stations and users are undertaken in the Users & Stations section of AlphaPro.

Conguration of stations are done by lling in the elds under Users & Stations.

The main elds for a normal conguration are:

- Physical Number

- Directory Number

- Display Text

- Station Type

- Visibility

To congure stations, click the Users & Stations icon.

All stations are identied by the exchange with its physical number.

The physical number for a star-wired station is the number of the physical wire connection point on the ASLT or ATLB card.

IP stations must also be given physical numbers to follow the same logic. This number can be any number below 552, but must not overlap star-wired station physical numbers.

L Start numbering the IP stations from 552 and downwards to avoid occupied

number problems if the exchange is extended with more star-wired stations later on.

● Directory Number is the number to dial to reach the station.

- The default number can be changed to any 2-8 digit number starting with 1, 2, 3, 4 or 5. Numbers with rst digit 6-9 are reserved for functions. If these numbers should be used, the corresponding function code must be changed. (See section 2.5.1.)

● Display Text is the station ID text shown in the called station’s display.

1, 2, 3, 4, 5, ...... 550, 551, 552

Physical numbers

Star wired stations

IP stations

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A100K10805

- The text should normally be the station location or the subscriber’s name. The maximum number of characters is 16 including the station directory number.

● Visibility can be set to Local or Global. Visibility is related to AlphaNet when cluster programming is used. See section 6.2.6.

- Local: station can be addressed inside the node only.

- Global: station can be reached from all nodes in a cluster.

A cluster is a subnet of a network, and consists of a number of dened nodes.

● Station Type is used to dene the type of station on the actual physical number.

- Master Station is the default option. This setting will automatically detect the type of station connected.

- Sub Station should be selected for stations with limited keypad and PA couplers to avoid e.g. “call me” messages.

- Display Station can be selected to ensure faster and safer line error detection on stations with displays.

Other special station options can be selected to obtain optimal performance and programming for the relevant stations.

● CCoIP or SIP stations are selected by ticking the appropriate checkbox.

● The CCoIP Station checkbox results in a eld for MAC address and a checkbox for registration with directory number.

- AlphaCom XE can use both methods for identifying an IP station.

When conguring an IP station in AlphaPro, you must select which methods to use to identify the IP station. The advantage of using

registration by directory number is that it is easier to replace the station at a later stage as this does not require new settings in AlphaPro.

Directory Number registration

- This is the default registration for CCoIP stations.

- Tick the Reg. w/Directory Number checkbox to register the

station.

MAC address registration

- Untick the Reg. w/Directory Number checkbox to bring up the MAC address eld.

- Enter the station’s MAC address. The MAC address can be found by logging into the web interface of the IP station or AlphaWeb under System Monitoring >

Stations >Uncongured.

SIP Station

Tick the SIP Station checkbox if the station is a SIP telephone.

When a change has been made to a directory number, the OK and Cancel buttons become active.

The settings for a station can be swapped with another station by doing the following:

1. Highlight the rst station in the list

2. Click the Copy button and then highlight the second station

3. Click the Swap button to swap the two stations.

L Ordinary analog telephones can be connected by using ATLB

cards. No conguration is needed to make the phone function as an ordinary station. The ‘station type’ is set to Master Station.

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5.2 AdditionalIPandSIPStationConguration

Complete information about the mounting and conguration of IP stations are found in the manuals:

- A100K10788 IP Master Station Installation & Conguration

- A100K10803 IP Substation Installation & Conguration

SIP stations and gateways are described in the manuals:

- A100K10812 SIP Substation Installation & Conguration

- A100K10333 SIP Analog Gateway

- A100K10390 SIP GSM Gateway

5.3 IPDECTSIPStationConguration

A typical IP DECT System comprises the following components:

- IP DECT Server 6000

- Base Stations

- Repeaters

- Administrative Computer

- Handsets and accessories

The IP DECT Server 6000 communicates with the AlphaCom exchange over a LAN (Local Area Network).

The conguration process includes:

- Conguring the Server

- Conguring the Base Station

- Registering a Handset

- Subscribing a Handset

- Conguring the Exchange

The complete procedure is described in the manuals:

- A100K10652 IP DECT Installation & Conguration

- A100K10777 IP DECT Quick Conguration Guide

AlphaCom XE7

PBX/PSTN

Administration

AlphaCom Exchange

IP DECT

Server

IP Intercom

Station

Base

Station

Base

Station

Base

Station

Repeater

DECT

Handset

DECT

Handset

DECT

Handset

DECT

Handset

LAN

SIP Gateway

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AlphaCom XE - Installation, Conguration & Operation

A100K10805

6 AlphaNet

6.1 Overview

AlphaNet is STENTOFON’s internal networking technology developed for critical communications. Some of the feature highlights of AlphaNet are:

● Group and conference calls

● VoIP bandwidth management

● Priority handling of events and resources

● Alternative routing

● Backwards compatibility

● All features available over the network

● VoIP, digital and analog infrastructure support

● SIP clients

Group and conference calls

AlphaNet has full group and conference call capability.

Each AlphaCom XE has a built-in multi-party conferencing unit, providing local mixing for group and conference calls. This local mixing allows AlphaCom XE to only use a single VoIP channel when setting up a group or conference call between servers.

VoIP bandwidth management

AlphaNet provides bandwidth management, limiting the VoIP bandwidth from taking more capacity than provisioned.

If a high priority call is set up when all VoIP channels are occupied, AlphaCom XE will immediately release the call with the lowest priority, thus allowing the high priority call to proceed.

Priority handling of events and resources

All calls and events that are sent between nodes are marked with priority.

This allows the system to act upon the priority, presenting and handling the events and calls in the correct order.

Alternative routing

Alternative routing of calls allows call completion even when the primary AlphaNet route is down.

For alternative routing, AlphaCom XE can either use its secondary IP interface or route the call over a traditional interface such as an analog or digital line.

Backwards compatibility

AlphaCom XE provides 100% backwards compatibility between traditional AlphaNet technologies and the new VoIP AlphaNet.

This backwards compatibility allows the mixing of new AlphaCom XE nodes working over IP with current nodes so conguration can be maintained.

L AlphaCom XE has two RS232 ports which can be used for

AlphaNet. If more ports are needed, an Ethernet to RS232 converter must be used.

AlphaCom XE7 AlphaCom XE7

1234 5

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

1234 5

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

1234 5

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

1234 5

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

1234 5

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

1234 5

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

1234 5

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

1234 5

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

MED

AlphaCom XE7 AlphaCom XE7

MED +

LO +

MED

AlphaCom XE7 AlphaCom XE7

AlphaCom XE7 AlphaCom XE7 AlphaCom XE7

AlphaCom XE7AlphaCom XE7AlphaCom XE7

AC AC AC

RS232 RS232

RS232

AlphaCom XE7 AlphaCom XE7 AlphaCom XE7

AC-XE AC-XE AC-XE

Page 36

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AlphaCom XE - Installation, Conguration & Operation

All features available over the network

Consistent features and services across the enterprise regardless of location enhances user friendliness.

AlphaCom XE provides all current AlphaNet features available today, including the enhanced features of LAN/WAN connection.

VoIP, digital and analog infrastructure support

AlphaNet works over any infrastructure, whether it is IP, digital or analog.

SIP client interface

AlphaNet provides integration with GSM, analog, ISDN and DECT telephones via SIP gateways. Most system functions are available between the telephones and intercom stations.

6.2 VoIPAlphaNetConguration

6.2.1 Overview

See the Network Design Guide A100K10313 for more information.

The following procedure is required when conguring AlphaNet:

● Insert AlphaNet license if VoIP AlphaNet should be used

● Create all the exchanges in the AlphaNet

● Create AlphaNet data routing

● Create AlphaNet audio routes

● Update the directory

6.2.2 Insert AlphaNet license

This must be done if VoIP AlphaNet should be used (see section 3.3).

6.2.3 Create all the exchanges in the AlphaNet

Dene the exchanges in AlphaPro under Network & Exchanges. See section 4.3 on how to create the exchanges.

L In some cases, it is not desired to program all the exchanges

in the AlphaNet in the same AlphaPro database. In this case you should add the exchange in the network but un-tick the checkbox for ‘AlphaNet - Adm. Here’.

6.2.4 Create AlphaNet data routing

AlphaNet link between AlphaCom XE servers

● Select the AlphaCom XE server in AlphaPro

● Click the Exchange & System icon

● Click Net Routing

● Click Insert

● Select the destination AlphaCom node for the AlphaNet

AlphaCom XE7 AlphaCom XE7 AlphaC om XE7

AlphaCom XE7AlphaCom XE7AlphaCom XE7

AlphaCom XE7 AlphaCom XE7 AlphaCom XE7

AlphaCom XE7AlphaCom XE7AlphaCom XE7

RS232

123 4 5

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

123 4 5

STENTOFON

VMPD619

1 2

5 6

0 C

VINGTOR

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Congure primary route

● Select Data on IP as ACDP Link

● Select node number for both Data and Audio

● Tick the Audio on IP checkbox if a VoIP audio link shall be used

● Option: Congure an alternative route

● The Preferred codec should be set to Best Available

● Click OK

AlphaNet link to traditional AlphaCom servers

● Select the AlphaCom server

● Click the Exchange & System icon

● Click Serial Ports

● Select a free ACDP Link (AlphaCom Data Protocol)

● Click Change

● Tick the Enabled checkbox to enable the port and select the serial

port for AlphaNet from the Port Type drop-down list.

● Set Link Type as Stentofon Link Layer – AlphaNet

● Click OK and close the serial port window

● Select Net Routing

● Click Insert

● Select the remote AlphaCom node for the AlphaNet

● Congure the primary route

● Select the ACDP Link that was congured for AlphaNet

● Select the Node Number for both Data and Audio

● Do NOT tick the Audio on IP checkbox

● Option: Congure an alternative route

● Click OK

L For each AlphaCom, it is required to congure AlphaNet links

to the AlphaComs that it communicates with.

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6.2.5 Create AlphaNet audio channels

Audio channels must be dened when using a Static AlphaNet license. It is not necessary when a Dynamic AlphaNet license is used.

Create VoIP audio channels

In AlphaPro, select the AlphaCom exhange:

● Click the Exchange & System icon

● Click Net Audio

● Click Insert

● Select the destination node and click Select

● Enter the parameters as shown

● Conrm by clicking OK

Repeat the insert operation for the number of wanted VoIP audio channels.

L The physical numbers 605 to 635 are logical numbers inside

AlphaCom XE and are reserved for VoIP AlphaNet and SIP.

● Click Close to close the AlphaNet Audio Connections window

● Click Close to close the Exchange Information window

Create circuit switched audio channels

● Select the AlphaCom exhange

● Click the Exchange & System icon

● Click Net Audio

● Click Insert

● Select the destination node and click Select

● Enter the physical numbers in the Source and Destination nodes as

shown

● The module, position and line numbers are automatically dened when the physical number is entered. See the appendix for an overview of physical numbers in AlphaCom.

● Conrm by clicking OK

● Repeat the Insert procedure for the number of desired audio

channels.

6.2.6 Cluster node programming

Cluster programming is an option for simplifying the programming and updating of numbers in AlphaNet when operating with integrated number series.

The exchanges can be given a Cluster Node Number. Nodes with the same Cluster Node Number (1-255) are members of the same cluster.

Mod: Automatically entered

when the physical number is dened.

Connect to main Frame:

Module 65 - Master Module 66 - 1st Slave Module 67 - 2nd Slave Module 68 - 3rd Slave

Pos: Board position number

(1-26)

Line: Station line on ASLT

board (1-6)

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Stations in these nodes can be given one of three AlphaNet Visibility cluster modes.

To get access to the AlphaNet Visibility menu, the exchange has to be given a Cluster Node Number

● Click the Exchange & System icon

● Select the actual exchange

● Click System

● Enter a number between 1-255 in the Cluster Node eld

● Verify by clicking OK

● Repeat the procedure for all actual exchanges

- Nodes with the same Cluster Node Number are members of the

same cluster.

● Click the Users & Stations or Directory & Features icons to select or create new directory numbers to be changed from the default

status Cluster Local

● Select Cluster Global or Cluster Identical from the drop-down menu under AlphaNet Visibility

Cluster Local

The directory number will not be copied to the other exchanges in the cluster node.

Cluster Global

The directory number and name will immediately and automatically be copied to the other exchanges in the AlphaNet database as a global number (feature 83).

If the number exists from before in any of the other exchanges, it will be deleted. AlphaNet Visibility will be set to Cluster Automatic in the other exchanges.

● Modifying:

- When modifying the number or name of an existing global user,

do the modication in the exchange where the user is physically connected, i.e. where the visibility is set to Cluster Global.

● Deleting:

- When deleting a directory number that has visibility Cluster Global or Cluster Automatic, it will automatically be deleted from all cluster

nodes.

Cluster Identical

The directory number and name will be copied to the other exchanges. The feature number will be identical in all exchanges, i.e. the feature will remain local in each exchange but with the same number and name.

AlphaNet Visibility will be set to Cluster Identical in all exchanges.

6.2.7 Update the directory in each exchange

Create directory number for AlphaNet Area Codes

● Click the Directory & Features icon

● Select the directory number for the exchange

● Click Insert

● Select Area Code for AlphaNet – 81 from the Feature menu

● Enter the node number for the exchange owning the area code

● Enter the directory number you want to use as area code

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● Select Cluster Identical from the AlphaNet Visibility menu

● Conrm by clicking OK

Make AlphaCom stations visible in the AlphaNet cluster

● Click the Users & Stations icon

● Select the station that should have a

global number

● Select Cluster Global from the

Visibility drop-down list

● Conrm by clicking OK

Cluster Global can also be set from the Directory & Feature menu. All stations can then be set in one operation.

Manually create directory number for Global Numbers for AlphaNet

● Click the Directory & Features icon

● Click Insert

● Select Global Number for AlphaNet –

83 from the Feature drop-down list

● Enter the node number for the exchange

● Enter the directory number you want to use as global number

● Conrm by clicking OK

● Leave the AlphaNet Visibility at

Local

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7 Multi-Module Network

7.1 Overview

If the number of subscriber lines in one AlphaCom XE26 (138 lines) is exceeded, up to 4 modules can be combined to form a multi-module unit with a maximum capacity of 552 lines.

The multi-module concept uses one master module and up to three

slave modules. The multi-module acts as one server with full integration of all features. All conguration data is stored on the Master AMC board.

The connection between the modules is via an IP network similar to AlphaNet.

● Multi-module is recommended when the modules are located in the same building/complex.

● AlphaNet is recommended when the modules are located apart from each other

Main features of AlphaCom XE IP-based Multi-Module:

● Same high degree of feature integration as conventional multi- modules

● No additional AlphaCom hardware required

● License is needed in the master module only

● Point-to-point connections

(not in a ring as in conventional multi-modules)

● The modules need to be on the same LAN

● Optional Autonomic mode

- The AMC Master can be set to copy its contents to the slave

modules over a 28 hour period

- In case of master-slave communication error, the slave will restart

in autonomic mode, making it possible to communicate normally within each module.

7.2 Installation

● Interconnect the modules via an Ethernet switch as shown in the gure.

● Perform a cold start on each module separately

Eth 1

10.1.1.1

10.1.1.3

10.1.1.4

10.1.1.2

AMC

Master

Slave 2

Slave 3

Slave 1

Phys. No.: 1-138

Phys. No.: 139-276

Phys. No.: 277-414

Phys. No.: 415-552

Ethernet switch

100Mb/s

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AlphaWeb

● Assign an IP address to each module (see sections 3.4.2 and 3.4.3)

● Enable Multimodule Data and VoIP Audio in the Filters setting (see

section 3.4.4)

● Enter the Master license key to enable the Multi Module (see section

3.3)

AlphaPro

● Click the Exchange & System icon

● Select the multi module exchange from the list

● Click the System button

● Select Eth1 as the Default VoIP Port and check the Address

● Enter the IP address of the slave modules.

L Only the Master Module supports serial port drivers and other

central equipment and licenses like RIO, Paging, AlphaNet, SIP trunk node and SIP Registrar Node.

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8 External Communication

8.1 SIP Trunk License

The SIP Trunk License makes it possible to connect Alphacom XE directly to iPBXs over IP networks. SIP trunks provide seamless integration between Alphacom XE and other telecom systems supporting advanced functions like ‘see who is calling’ and shared numbering plans.

The SIP license is tested and veried for several SIP systems on the market. Please contact STENTOFON Support to get the latest list of veried equipment and systems.

The license will operate on all STENTOFON Alphacom XE systems and upgraded AlphaCom systems.

8.2 GatewayConguration

This section describes the setup of the AlphaCom XE system with AudioCodes MP-114/118 SIP Gateway, rmware version 5.4 and

5.6. The most common features used in an AlphaCom/AudioCodes interconnection are covered.

A full description including AudioCodes programming is found in the SIP

Gateway Conguration Guide A100K10333 and in AlphaWiki under the SIP category.

See also the SIP GSM Gateway Conguration Guide A100K10390.

The conguration of AlphaCom XE with the SIP gateway includes the following steps:

● Using AlphaWeb

- Assign IP address to the AlphaCom Ethernet port

- Insert SIP Trunk licenses

- Firewall (lter) settings

● Using AlphaPro

- Create a SIP Trunk Node

- Dene the AlphaCom/SIP routing

- Create prex numbers

- Update the exchange

8.3 AlphaComCongurations

8.3.1 AlphaWebCongurations

Assign IP address to the AlphaCom E Ethernet port(s)

● Log on to AlphaWeb and select SystemConguration > Interfaces

● Enter a valid IP address on the Ethernet port.

In the example below, Ethernet port 1 is used. Consult your network administrator to obtain the IP address.

AlphaCom XE7

GSM

ISDN

SIP trunk

FXO ports

DECT

Analogue

PSTN / PABX

AlphaCom XE7

10.5.101.42

10.5.101.44

255.255.255.0

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8.3.2 Insert SIP Trunk licenses

● Log on to AlphaWeb and select SystemConguration > Licensing

● Install the SIP Trunk license by clicking Insert new License Key

8.3.3 Firewall(lter)settings

● Log on to AlphaWeb and select SystemConguration > Filters

● Enable the SIP protocol and VoIP Audio on the desired Ethernet

port by ticking the relevant checkboxes (default enabled for Ethernet port1).

8.4 AlphaProConguration

8.4.1 Create a SIP Trunk Node

● From the AlphaPro main menu, click the ‘+’ button next to the Select Exchange drop-down list to create a new exchange.

● The exchange Type must be set to SIP Node.

● Click the radio-button for SIP Trunk Line and enter 10.5.101.44

- The SIP Trunk IP address must be identical to the IP address of the SIP Gateway.

L If AlphaCom is congured with a SIP Registrar node in addition

to the SIP Trunk node, the SIP Registrar node must have a lower node number than the SIP Trunk node.

8.4.2 DenetheAlphaCom/SIProuting

● Select Exchange & System > Net Routing and click the Insert button to create a route between AlphaCom and SIP Gateway.

● Select SIP Link from the ACDP Link drop-down list

● Tick the Audio on IP checkbox

● Set Preferred codec to G711u and RTP Packet Size to 20 ms.

● Conrm by clicking OK

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8.4.3 CreatePrexnumber

The directory number (prex) used to access the telephone line must be programmed in the AlphaCom directory table with Feature 83

● Click the Directory & Features icon

● Select Global Number for AlphaNet – 83 from the Feature drop-

down list

● Click Insert

● Enter the Node number for the SIP Trunk node (100 in this example)

● Enter the Directory Number for the SIP trunk

- In this example, the default directory number 0 has been modied

to be used as a prex.

● Enter a Display Text

● Conrm by clicking OK

8.4.4 Update the exchange

● Log on to the exchange by clicking the Communication icon

● Update the exchange by clicking the SendAll button.

● Reset the exchange after the send operation is completed.

8.5 Billing System

The VINGTOR Billing application makes it possible to manage and administer the communication fees and expenses for your VINGTOR ACM system. The application provides access authorization to external communication. The calling users will be identied based on PIN or subscriber number. Each user will have a set of authorization criteria such as credit line, and trunk type, which determines if he/she will be granted access to external communication.

The VINGTOR Billing application is a full billing system which allows you to generate revenues from your VINGTOR system and to administer a set of billing scenarios. Fees can, for instance, be calculated based on carrier type, duration, called number, and time of day. Billing of users can be done either by pre-paid or post-paid payment methods.

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The application has a user-friendly web interface, making the job of the billing administrator much easier. The administrator can use a standard web browser to log into the system. From the web browser, the administrator is able to:

● Print billing invoices

● Print and view usage reports

● Change billing setup

Five different product versions of the Billing System are available with capacity from 2 to 32 external trunk lines, all catering to a maximum of 400 users.

See the manual A100K10590 Billing System Conguration Guide for further information.

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9 Audio Messaging

The Audio Messaging features are used to provide various messaging services and PA broadcast in the AlphaCom XE Audio Server. The messages are pre-stored in ash memory on the main processor board and can be played back to individual stations or a group of stations to provide information such as:

● Voice guidance at doors and elevators

● Security voice response

● Auto-attendant and voice guidance

● Information messages

● Alarm and evacuation messages

There are four ways to implement audio messaging services in the AlphaCom XE:

● ASVP software module

● ASVP board

● Upload customized WAV les from AlphaWeb

● Record customized messages from an intercom station

ASVP = AlphaCom Stored Voice Playback

9.1 Stored Voice Messages

Both the Basic and the Enhanced Audio Messaging licenses have the capability of storing and playing audio messages from the Alphacom XE server. The feature set of the license is compatible with that of the ASVP board but offers some important additional functionalities.

The audio messaging license offers a broad set of applications and functions, some of which are:

● Live PA and group call broadcast with recall for handling feedback and verifying messages

● Pre-stored PA and group call broadcast

● Scheduled or event-based PA and group call broadcast

● Auto-attendant with voice guided menus for handling incoming calls

● Voice response for ‘call request waiting’ messages and absence

messages

● Integration with 3rd party systems via OPC, STENTOFON SDK and

STENTOFON Data Protocol

When the Audio Messaging license is activated, the Alphacom XE server will have a set of default messages such as absence, alarm and general information messages. The default messages can be changed and new messages can be added. Both new and modied messages can be recorded from an intercom station or created on a PC. Your favorite audio and music programs can be used to create these messages, which can then be uploaded to the Alphacom XE server via AlphaWeb.

The audio messaging license comes in three versions – Basic, Enhanced, and PA Recall. The licenses are different in terms of:

● Audio storage capacity

● Set of default audio messages

● Interactive complex message generation (Enhanced License only)

● Compatibility with hardware versions

RECEPTION

X-Lite

Analogue FXO

GSM

ISDN

SIP Trunk

CALL PICK-UP

(+47) 40 00 25 00

Inbound calls

AUTO

ATTENDANT

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9.1.1 Messageidentication

Stored Voice Messages are reached by a combination of two numbers: Message Group and Group Index.

The AMCD application uses this reference as the starting point when a message shall be played back. The same references are used for display texts to be looked up from the Message Description File.

9.1.2 ASVP software module

The ASVP module and the ASVP board support composing a voice message in run-time by using sequences of voice les and also composing parameterized messages.

Parameterized messages can be used to pronounce numbers, dates and times from the SW control. A Message Group/Index reference will result in playback of a sequence of WAV les

A set of standard audio messaging services can be implemented by uploading a language package le to AlphaCom XE using the web interface, AlphaWeb. The standard messages comprise:

● Absence messages

● Information messages

● Help messages

● Alarm messages

The types of messages that actually become available depends on the installed Audio Messaging license.

Install language package

The language le has the format asvp_xx_06.00.apkg, where xx is the actual language and 06.00 is the version number.

Before the installation can start, you need to download the language le from Zenitel’s support websites AlphaWiki or Partnernet to your PC.

● In AlphaWeb, select System Maintenance > System Upgrade

● Click Browse to choose the language le and click Upload

● Click the Install button

The messaging services becomes available immediately after the installation. No reset is required.

L Note that:

● It is only possible to install a single ASVP package at a time.

● When installing a new version of the same package, just install over the old one.

● When installing a different ASVP package, delete the old ASVP package rst.

9.1.3 ASVP board

The ASVP board has been discontinued and replaced by the ASVP Software Module.

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The ASVP board has the same set of standard messages as the ASVP Software Module.

No conguration is required when the ASVP board is used. Insert the board in any free board position in the AlphaCom server and the messaging services will be automatically activated when the system is powered up.

L The ASVP board does not require any license.

9.2 Customized Message Upload

The ASVP software module provides the AlphaCom XE server with a set of default messages such as absence, alarm, and general information messages.

It is possible to modify or add new messages to the system by uploading audio les to the AlphaCom XE server using AlphaWeb.

- If the ASVP Software Module is present, a web loaded message will mask the corresponding ASVP message.

- Deleting the web loaded message will unmask the ASVP message.

An Easy Message is one single WAV le for each Message Group + Group Index.

● Web loaded messages are uploaded individually via AlphaWeb

● Station-recorded messages are recorded from a station

The audio le can be recorded on a PC or in a professional studio if high quality playback is required. The audio le must be in WAV format.

The following codecs are supported:

● PCM les at 16kHz sample rate (linear 16bit), mono (1 channel)

● MS ADPCM at 16kHz sample rate, mono (1 channel)

● IMA ADPCM at 16kHz sample rate, mono (1 channel)

When a request is made to AlphaCom XE to play a message, it will search for matching group/index in the following order:

1. Station-recorded message

2. Web loaded message

3. Message in the ASVP Software Module on the AMC-IP board

4. Message on the ASVP board (if present)

9.2.1 Upload messages from AlphaWeb

When uploading a WAV le, the le must be associated with the relevant intercom feature by means of two parameters: Message Group and Group Index.

In the tables below, you can nd the link between the intercom feature and the Message Group and Group Index for the message you intend to customize.

● Log on to AlphaWeb

● Select SystemConguration> Messaging

- An Audio Messaging license must have been installed up front to

be able to access this page.

● Go to the Upload Wav File section at the bottom of the page, and

select Message Group and Group Index according to the tables

below.

● Browse to the WAV le, and select Upload.

Available

language packages:

da Danish de German en English  Finnish fr French it Italian ko Korean no Norwegian sv Swedish chn Chinese

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The le will now be renamed and stored on the ash memory on the AMC-IP card.

The le name will be renamed to svp_ggg_iii_.wav where ggg is the Message Group number and iii is the Group Index number.

● Select the SystemConguration> Messaging page to see and listen to all uploaded WAV les. Any le may be deleted.

There are no restrictions on the messages that can be uploaded but the

message is checked against the installed Audio Messaging license to see if it is available for playback.

The most relevant English messages are listed below.

VOICE GUIDANCE AND INFORMATION MESSAGES

Dir. no.

Feature Message

Group

Index

Default English ASVP message Minimum license

required

9550 Auto-attendant 11 1 Basic: 1

Enhanced: 3

622 or 623

Send Call Request 10 47 “Your call is registered, please wait” None

70 Station reset 10 42 “No messages” None

ALARM MESSAGES

Dir. no.

Feature Message

Group

Index

Default English ASVP message Minimum license

required

8191 Alarm Message 1 30 1 “Fire alarm. Please stay calm and leave the building through the

nearest exit. All exits are marked with green light. Don’t stop, but proceed completely out of the building. Wait for further information outside.”

Basic

8192 Alarm Message 2 30 2 “The situation is now under control, the building can again be

used. We are sorry for the inconvenience.”

Basic

8193 Alarm Message 3 30 3 “An unexpected situation has occurred. Please stay calm and

leave the building through the nearest exit. All exits are marked with green light. Don’t stop but proceed completely out of the building. Wait for further information outside.”

Basic

8194 Alarm Message 4 30 4 Enhanced

8195 Alarm Message 5 30 5 Enhanced

8196 Alarm Message 6 30 6 Enhanced

8197 Alarm Message 7 30 7 Enhanced

8198 Alarm Message 8 30 8 Enhanced

8199 Alarm Message 9 30 9 Enhanced

Example:

svp_030_001.wav

is group 30, index 1, (Alarm message 8191).

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9.2.2 Record message from a station

It is possible to modify or add new audio messages from a Super User station. The default directory number for the recording function is 8180.

The best result is achieved by using a station with handset for the recording.

Recording procedure:

● Dial 8180 + the directory number of the feature that you want to modify

- If a message already exists, the message will be played back.

- If the message is a station-recorded message, it has to be deleted by pressing digit 0 + M-key before a new message can be recorded

● Press the M-key to start recording.

- Each M-key press starts a new recording

● Release the M-key to stop recording

- The recorded message is played back

● Press digit 7 to listen once more to the message

● Press digit 8 to store the message

● Press the C-key to cancel the recording without storing the

message

SOME FEATURE EXAMPLES

Dial Feature Minimum license required

8180 + 9550 Auto-attendant Basic: 1 auto-attendant

Enhanced: 3 auto-attendants

8180 + 623 Send Call request None

8180 + 70 Station reset None

8180 + 8191-8199 Alarm Message 1-9 Basic: 3 alarm messages

Enhanced: all alarm messages

8180 + 771-779 Absence messages Enhanced

8180 + 660-669 Voice Mail messages Enhanced

A station-recorded message will mask any corresponding web-loaded message or ASVP message. When a station-recorded message is deleted, the web-loaded message will be unmasked if present.

A station-recorded message will be stored as a WAV le in the ash memory of the AMC-IP board and can be accessed from the System Conguration> Messaging page in AlphaWeb.

The WAV le will be stored with the le name svp_ggg_iiia_.wav, where ggg is the Message Group number, iii is the Group Index number and a indicates that it is a station-recorded message and not a web- loaded message.

You are only allowed to record messages according to the type of Audio Messaging license installed.

To be able to carry out station recording, the station must have access to features 111 and 114 in its Class of Service settings.

9.2.3 Licensing

Playback of Stored Voice Messages stored on the AMC-IP board requires a license.

Usage of the ASVP board requires no license.

The license check is done on the Message Group/Index number at the time a message is requested for playback. Different message groups are used for different functions, hence, blocking per function as well as limiting the number of different messages for a function is possible.

Example:

svp_030_001a.wav

shows that this is a station-

recorded message associated

with group 30 and index 1. (Alarm message 8191).

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Licenses does not limit the duration of single messages or the total duration of all stored messages.

Upload of Easy Messages and Station Recording features are not restricted by license. The ASVP module is also active without any license. The licensing only blocks the messages that can be used.

● No license

- Only ASVP help messages are available (Message Group 10)

- Standard ASVP messages by uploading ASVP Software Module

- Record own customized messages

● PA Recall license (works on AMC-IP v. 10 or 11 hardware)

- Delayed group call to prevent feedback

● Basic Messaging license (requires AMC-IP v. 11 hardware)

- ASVP help messages (Group 10)

- 1 Auto-Attendant message ( Message Group 11, index 1)

- 3 Voice Alarm Messages 8191-8193 (Message Group 30, index

1-3)

- Recall function. Delayed group call to prevent feedback

- Up to 2 Mbyte customized WAV les (Approx. 4 min. 16 sec.

speech)

● Enhanced Messaging license (requires AMC-IP v. 11 hardware)

- Unlocks all current messaging features

- ASVP help messages (Message Group 10)

- 3 Auto-attendant messages (Message Group 11, index 1-3)

- Any number of Voice Alarm Messages (Message Group 30)

- Up to 10 Mbyte of customized WAV les (Approx. 21 min. 20 sec.

speech)

- Recall function. Delayed group call to prevent feedback

- Absence Messages (771 - 779)

- Mail Messages (660 - 669)

9.2.4 Supportedaudioleformats

AlphaCom can only play back WAV container le format with 16kHz sample rate, single channel (mono), and one of the following three

encodings

● PCM les at 16kHz sample rate (linear 16bit), mono (1 channel).

● MS ADPCM at 16kHz sample rate, mono (1 channel).

● IMA ADPCM at 16kHz sample rate, mono (1 channel)

PCM les need 32 KByte/s. The ADPCMs need 8 KByte/s (same as G.711/G.722)

Station-recorded Easy Messages are stored as IMA ADPCM.

9.3 Recall

The Recall function lets you record a message from a station and then dispatch the recorded message as a Group Call.

- The function is used to prevent feedback problems when making Group Calls

- The recorded message is stored temporarily

- It is deleted when the group call is nished

- The maximum duration of a single recall message is limited to 3 minutes

- The total system storage capacity for recall is approx. 40 minutes

9.3.1 Directory numbers

The default directory numbers for “recall” broadcast are:

- 9084: Recall to group 1 (all)

- 9085-9088: Recall to groups 2 - 5

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- 9101: Recall to global group 1 (for AlphaNet)

More recall numbers can be added from AlphaPro if required:

● In the Directory & Features window, select Insert

● Select Group Call w/Recall - 113 from the Feature drop-down list

● Enter the local group number in the ID eld

● Enter any free directory number and an appropriate display text in the Directory Number and Display Text elds.

The recall function can also be activated via a two-step operation using feature code 765:

● Dial 765 + group number.

9.3.2 User interface

Using the recall function from an intercom station

1. Dial the recall number (e.g. 9084 or 765+84)

2. Press the M-key to record a message

3. Release the M-key to listen to the recording

4. Press 8 to dispatch the message or:

- Press the M-key to make a new recording

- Press 7 to repeat the message

- Press the C-key to cancel the message

Using the recall function from a telephone

1. Dial the recall number (e.g. 9084 or 765+84)

2. Press the *-key to record a message

3. Press the #-key to stop the recording and listen to the message

4. Press 8 to dispatch the message or:

- Press * to make a new recording

- Press 7 to repeat the message

- Hang up to cancel

9.3.3 Optional settings

The recall user interface and the recall attributes can be altered by modifying parameter 2 (set in AlphaPro) of the recall directory number. By default, this parameter has value 0.

RECALL OPTIONS

Value

parameter 2

Function

After playback to the group has nished, the group call and the initiator

station will proceed to normal Group Call mode, and can use the M-key to

talk into the group

If the initiator station disconnects during playback to the group, the message

is terminated immediately

The initiator station will not listen to the playback to the group

The message is dispatched when pressing the C-key or hanging up (no need to conrm by pressing 8)

128

There will be no gong before the group call

256

The group is a global group call

512 There is no need to use the M-key during the recording

Parameter 2 can be modied to change the recall user interface and different options can be combined.

Example:

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If parameter 2 = 544 (i.e. 512+32), there will be no need to press the M-key to record and the message is dispatched when pressing the C-key. This option can be useful when using the recall function from telephones.

1. Dial the recall number (e.g. 9084)

2. Record message (no M-key)

3. Press the C-key or hang up to dispatch the message or:

- Press 7 (or #) to stop the recording and listen to the message

- Press the M-key (or *) to restart a recording

- Press 0 to delete the recording and cancel the operation

For two-step recall (i.e. 765 + group), the attributes are set in parameter 1 (ID) of the 765 feature code.

9.3.4 Simultaneous recall operations

Simultaneous recall operations are handled in the same way as for regular group calls.

Several recall operations can be active at the same time as long as there is no overlap in members of the simultaneous groups. If there is an overlap, the second recall operation will meet a busy signal.

There is a “Max Missing Members” setting per group in AlphaPro, which will let the second group call go through if the overlap is less than the number of stations specied.

Disable simultaneous group calls in AlphaPro

● Select Exchange & System > System > Calls and Options

● Disable Simultaneous Group Calls by unticking the checkbox

- only one group call can be active at a time

Each group call can be assigned one out of four available Setup Priority levels.

With Simultaneous Group Calls

● A group call is canceled by a group call with higher priority if there is overlap between members.

Without Simultaneous Group Calls

● An ongoing group call is canceled by a group call with higher priority.

9.3.5 Hardware and software requirements

● Hardware: The recall function can be used on AMC-IP board

versions 10 and 11 (red or black PCB).

● Software: Recall is available from AMC software version 11

● License: Recall requires an Audio Messaging license.

9.4 Auto-attendant

The Auto-attendant feature provides voice guided menus for handling incoming calls.

● Play a welcome message on incoming telephone calls

● Press a digit to re-route the call

● If no digits are pressed, the call will be automatically re-routed 5

seconds after the message has nished playing

The auto-attendant feature is also available for internal calls and is not restricted to external calls only.

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9.4.1 Conguration

The default directory number for the auto-attendant feature is 9550.

Recording the message

● Dial 8180 + 9550 from a Super User station.

- Press and hold the M-key while recording.

● Release the M-key to listen to the message

- Press 8 to save, or

- Press the M-key again to make a new recording

Alternatively, a WAV le can be uploaded from the web interface, AlphaWeb as described in section 9.2.1.

Digit routing

The Auto-attendant number 9550 uses the DAK table of physical station 500 for the “digit” actions.

● In the Users & Stations window in AlphaPro, select physical number 500 in the list box and click DAK

● In the DAK table, enter the call destination for digit 1 to 9 (DAK 1-9), and digit 0 (DAK 10)

If the caller doesn’t press any numbers within 5 seconds, the call is

automatically routed to the entry in

Search String 1.

In the Auto-attendant digit routing example shown, Digit 1 calls station 101, digit 2 calls station 123, digit 3 calls station 5432, and digit 0 repeats the

voice menu

Adding more auto-attendant numbers

Up to 3 auto-attendant numbers are supported, depending on the license installed. Directory numbers for the rst auto-attendant is included by default. For the second and third auto-attendants, you have to add new directory numbers from AlphaPro.

Adding a second auto-attendant:

In Directory & Features, click Insert and add a new number with the following properties:

Dir. no.

Display Text Feature Parameter 1

(User no.)

Parameter 2 Parameter 3 Description

9551 AutoAttendant2 105 0 2 501

Auto-attendant number 2, using Stored Voice Message 2 and the DAK

table of physical number 501

● To record a message, dial 8180 + 9551 + M-key.

Digit routing is done in the DAK table of physical number 501.

Adding a third auto-attendant:

● In Directory & Features, click Insert and add two new numbers with the following properties:

Dir.

no.

Display Text Feature Parameter 1

(User no.)

Parameter 2 Parameter 3 Description

8183 MenuMsg3 111 11 3 0

Stored Voice Message 3

9552 AutoAttendant3 105 0 3 502

Auto-attendant number 3, using Stored Voice Message 3, and the

DAK table of physical number 502

Example:

”Welcome to Procom Ltd. Press 1 for switchboard, press 2 for Sales department, press 3 for Marketing department, or wait for an answer”

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● To record a message, dial 8180 + 9552 + M-key Digit routing is done in the DAK table of physical number 502.

9.4.2 Hardware and license requirements

● Hardware: The auto-attendant feature requires AMC-IP hardware

version 8000/5 or 8000/6 (Black PCB).

● License: Auto-attendant requires a Basic (1 auto-attendant) or Enhanced (3 auto-attendants) Audio Messaging license.

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10 System Monitoring

10.1 System Logging

The AlphaCom XE provides three types of logs.

● Debugging log

● System log

● Call statistics

Debug log

The debugging log includes low level system events that STENTOFON software engineers and support personnel use for troubleshooting.

System log

The system log provides technical events for monitoring the health of the AlphaCom system. The system log includes the following type of events:

● Board down

● Line error

● Device/card cage error

● AGA/AE1 line error

● System report

● Remote input on/off

● Customized event logging

In AlphaPro, it is possible to congure the events that should be included in the system log.

● Click the Exchange & System icon

● Click System

● Select Logs and Errors

● Select the events you want to be reported

● Conrm by clicking OK

It is also possible to congure customized events in the system log. This is done in AlphaPro by using Event programming.

Call statistics log

The call statistics log provides an event for each call in AlphaCom XE. The format of the call events are (valid from AMC SW 10.60):

Call ID ; Sec ; Call State ; From Node ; From DirNo ; From DispText ; To Node ; To DirNo (Collected digit SIP) ; To DispText ; Codec/rtp info

Open Call example:

The call has been in private ringing for 5 seconds, then 3 seconds of conversation.

000008 ; 5 ; Call Open ; Lab(11) ; 151 ; IP Station ; Oslo(3) ; 2561 ; John Brown ;

000008 ; 3 ; Call Open End ; Lab(11) ; 151 ; IP Station ; Oslo(3) ; 2561 ; John Brown ; g722 g722

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AlphaCom XE can have many log destinations, allowing it to output emergency events to a specic destination and all information events to another.

For each log destination, it is possible to set up the type of log events (debugging log events, system log events, call statistics events) with priority level to be logged. In addition, it is possible to have a text lter to only output events containing a certain text string like ALARM.

The types of log destinations supported by AlphaCom XE are:

- SNMP trap

- Syslog server

- E-mail

- Local le

- Printer

- Console

AlphaWeb is used to congure and set up the log destinations. Log into AlphaWeb:

● Select SystemConguration> Logging

- The list shows the log destinations and current conguration status.

● The conguration may be altered as follows:

- Click [Edit] to congure the destination

- Click [Del] to delete the option

- Click [Add] to create an additional item of the same type

(e.g. two e-mail addresses)

● To congure, click [Edit] and ll in the dialogue box according to destination type.

● In the Pri Level drop-down list, select the lowest priority level for the different logs you want sent to the destination.

● Optional: Include a text lter to output events only containing a certain text string, e.g. ALARM

● Click Save changes

● Click Generate test log messages to test the log transmission

10.1.1 LocallogleandAlphaWeb

AlphaWeb provides access to the local log le on AlphaCom. The following functions are provided via AlphaWeb:

● View Log

● Search Log

● Retrieve Log

Syslog server

SNMP server

Printer

E-mail

AlphaCom XE7

Local file

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View log

● Log in to AlphaWeb

● Select System Monitoring > Logging

● Select the log le to read

● Click Submit

Search log

To view a log, search the log by stepping through the log, or by date or text string search.

Retrieve log

When viewing the log, the hyperlink for the log le name may be selected to download the log to your PC.

10.1.2 System clock and event time stamps

To congure the system clock and event time stamps:

● Log in to AlphaWeb

● Select SystemConguration>

Time and Date

● Select the time zone from the Select Your Zone drop-down list

● Set the local time by entering values in the Date and Time elds, or

enter the IP address to a Network Time Server in the New server IP Address eld

● Click Apply to save changes

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10.2 System Information and Statistics

AlphaCom XE provides access to important system status information and statistics from:

- SNMP MIBs

- AlphaWeb

10.2.1 SNMP MIBs

AlphaCom XE support SNMP traps and SNMP MIB interface according to IETF standards. AlphaCom XE supports two MIBs. These are:

- SNMP MIB II

- SNMP AlphaCom MIB

The AlphaCom MIB includes information such as node status information and VoIP statistics. For a complete denition of the AlphaCom MIB, see the document STENTOFON AlphaCom MIB.

10.2.2 System information

AlphaWeb provides access to system status information and statistics.

● Log in to AlphaWeb

● Select System Monitoring > Node Information

● Click Information to see general system information, and SW and

HW conguration

● Click Processes to see software state and versions

SNMPdenition:

Simple Network Management Protocol (SNMP) is a set of protocols for centralizing the management of IP networks.

It is used for both collecting

information from and conguring the

full range of network devices, including servers, printers, switches, hubs,

routers, rewalls, wireless access

points and individual workstations. A wide variety of information can be collected, ranging from a server’s CPU usage level to its chassis temperature.

An SNMP device structures its records in a set of MIBs (Managed Information Base), where the SNMP MIB II includes information such as the node’s CPU and memory status,

active tasks, etc.

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11 Upgrade & Backup

It is necessary to make a backup of the client data from AlphaPro before upgrading the software. This is performed by selecting GetAll from AlphaPro and storing the backup on the PC.

The backup from AlphaWeb or station can not be stored and retrieved from the AMC-IP’s ash memory if the NVRAM or SW is upgraded to a newer version. AMC-IP will perform an automatic cold start and load default numbers, etc.

Backup from AlphaWeb or station (7820) is only possible if the client data is to be loaded back to the same NVRAM and SW versions.

11.1 Software Upgrade

AlphaCom has one AMC (AlphaCom Module Controller) system software package. This package is named:

alpha_sys_aa_bb_cc_dd.apkg

where aa_bb_cc_dd is the version number.

AMC System upgrade

To upgrade the AMC system package:

● Log in to AlphaWeb

● Select System Maintenance >

System Upgrade

● Click Browse to select the appropriate .apkg le

● Click Upload to transfer the AMC

system package to AlphaCom

● Click Install to start the installation

L AlphaCom XE will do an MD5 check to verify that the software package is valid. The MD5 digital signature is used to hinder possible virus infections.

11.2 CongurationBackupandRestore

AlphaWeb provides an easy way to back up and restore the running conguration in the AlphaCom XE.

The procedure will perform a backup of the server database to the PC as an .apkgs le. Previous versions will be overwritten.

Use the System Upgrade menu to restore the .apkgs le

Backup of running conguration

● Log in to AlphaWeb

● Select System Maintenance > Backup

● Click Create Backup

● Click the link backup.bin to download the backup le to your PC

Restore conguration from backup

● Log in to AlphaWeb

● Select System Maintenance > System Upgrade

● Click Browse to select the appropriate .apkgs le in the PC

● Click Upload

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12 Appendix - Technical Data

12.1 Specications

AlphaCom Server

Conditions XE1 XE7 XE20 XE26

Dimensions, mm

(W x H x D)

Rack mount 332x44x340 427x133x380 483x265x365 483x841x365

Floor cabinet - - - 483x841x513

w. distribution eld - - - 483x841x593

Weight, Kg Rack mount 2.0 7.0 17.0 39.0

Floor cabinet - - - 46.0

w. distribution eld - - - 53.5

Mounting 19” rack Wall, shelf

or 19” rack

19” rack Floor cabinet

or 19” rack

Input voltage 5 VDC 24 VAC +/- 10%

or 20 - 32 VDC

90 - 270 VAC 90 - 270 VAC

or 20 - 60 VDC

Power consumption, W Fully equipped 4 260 max. 450

(80 subscribers)

580 max.

Temperature Environment -5 to +55

C - Recommended +20OC

Humidity range Non condensing 10% to 90% RH

Feature cards Slot positions 0 6 18 24

Traditional intercom Extensions, max. 0 36 80

(102 physically)

138

Entertainment channels On APC board NA 2 6 6

Per AGA board NA 6 16 16

Remote control outputs Per ASLT board NA 6,

12 on back plane

6 6

Remote control inputs On APC board NA 2 6 6

Serial port COM0 RS232, 9-pin D-sub RS232, RJ45

COM1, RJ45 RS232/422/485

Ethernet 2 x RJ45 10/100 Mbps

Trafc capacity SIP trunks 30 channels

VoIP AlphaNet 30 channels

Digital trunks 32 channels

Analog trunks 6 channels

IP protocols IP v4/v6 - TCP - UDP - Telnet - FTP - NTP - HTTP1.1 - Syslog - SNMP v2c - SIP - RTP -

RTCP -VoIP AlphaNet - STENTOFON data

Audio technology High-Resolution 1-Bit Audio - High-Fidelity 40 Hz-18.5 kHz - Wideband 7 kHz (G.722) -

Narrowband 3.4 (G.711) - Adaptive Jitter Buffers - Adaptive Time Synchronization

EMC Emission EN 61000-6-3 and EN61000-6-4

EN 55022 (1994) + A1 (1995) + A2 (1997)

Immunity EN 61000-6-1 and EN 61000-6-2

EN 55024 (1998) + A1 (2001) + A2 (2003)

Safety / Approval CE

FCC part 15

CE EN 60950

L For more details on each AlphaCom XE server, see individual datasheets.

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12.2 Physical Numbers

Each subscriber point in an AlphaCom XE server has a physical number. The number is determined by the board position and the type of module (master/slave).

There are 6 subscribers on each board of the Intercom board ASLT, Telephone board ATLB, and AGA board.

- Board in slot 1 has physical numbers 1-6

- Board in slot 2 has physical numbers 7-12

- Board in slot 3 has physical numbers 13-18, and so on.

Telephone board ATLB-12 has 12 subscribers on each board. The 6 rst lines have physical numbers according to the insertion slot, while the 6 last lines have numbers with an offset of 276 to the 6 rst numbers.

- Board in slot 1 has physical numbers 1-6 and 277-282

- Board in slot 2 has physical numbers 7-12 and 283-288

- Board in slot 3 has physical numbers 13-18 and 289-294, and so

on.

Since card positions 2-7 are not used in XE20, the corresponding physical numbers are therefore missing.

PHYSICAL NUMBER TABLE

AlphaCom modules XE7 XE20 XE26

Single or master

1 - 36 1 - 6

143 - 138

1 - 138

slave

139 - 174 139 - 144

187 - 276

139 - 276

slave

277 - 313 277 - 282

325 - 414

277 - 414

slave

415 - 451 415 - 421

510 - 552

415 - 552

12.3 ASLT & AGA Board Positions

Board positions and physical numbers in AlphaCom XE7

Board positions and physical numbers in AlphaCom XE20

AMC

24V DC

Out

24V AC In

24V DC

Program level

RCO 1 - 6

RCO 7 - 12

Prog. 6

Prog. 5

RCI 2

RCI 1

Ethernet 0 Ethernet 1

Serial Port 0

Serial Port 1

USB

485 422

6 5 4

ASLT, ATLB, AGA

ACGND

DCGND

APC

AMC

AGA

INTERNAL

DC POWER

POWER OUT

26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10

9 8 1

AS LT

AGA possible

MAINS

FUSES

+24V

+15V

+ 5V

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Board positions and physical numbers in AlphaCom XE26

12.4 Switches and Jumpers

12.4.1 AMC-IP

The AMC-IP version 11 board has two 8-bank DIP switches and four jumpers set to default positions at delivery.

L Do NOT change the default settings unless you are absolutely

sure of the consequences!

AMC-IP v.11 BOARD

Hot-Plug

Board

status

Cold boot

Ethernet

status

STIC card

1 2 3

3 2 1

Disabled

Enabled

Watchdog

1 2 3

Not terminated

Terminated

RS422 Termination

Expansion Bus Clock

MBI Master Enable

Master Request

16 MHz

33 Mhz

APC Controlled

Disabled

Master Board Stand-by Board

1 8

S200 - Ethernet settings

1 - Port 1 = Auto Negotiation enable 2 - Port 0 = Auto Negotiation enable

3 - Port 1, Speed = 100 Mbps OFF = 10 Mbps 4 - Port 0, Speed = 100 Mbps OFF = 10 Mbps

5 - Port 1, Duplex = full OFF = half 6 - Port 0, Duplex = full OFF = half

7 - Ethernet LED configuration, bit 0 8 - Ethernet LED configuration, bit 1

ON ON

OFF ON

S601 - System settings

1 - Linux Console enable 2 - Self test

3 - Reserved 4 - Reserved

5 - PCI Clock select = 66 MHz 6 - PCI Arbiter OFF = enabled 7 - PCI Host OFF = enabled

8 - Serial port 1 = RS232

ON / ON /

ON = 33 MHz

= disabled = disabled

ON = RS422

OFF OFF

ON ON

OFF

S700

S200

S605/6

S600

S601

S900

S901

Default

APC

AMC

AGA

FAN 1 FAN 2

FAN 3

LED

POWER

SUPPLY 2

POWER

SUPPLY 1

POWER

SUPPLY 3

POWER

OUT

GND

wrist strap

26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10

9 8 7 6 5 4 3 2 1

AS LT

AGA possible (cut upper plastic on back-wiring connector)

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S200 settings

The switch S200 determines the Ethernet port speed, the duplex mode, and the link status LED mode.

SPEED / DUPLEX

S200-1/2 S200-3/4 S200-5/6 Speed Duplex*

OFF OFF OFF 10 Mbps Half

OFF OFF ON 10 Mbps Full

OFF ON OFF 100 Mbps Half

OFF ON ON 100 Mbps Full

ON OFF OFF Auto Half

ON OFF ON 10 Mbps Auto

ON ON OFF 100 Mbps Auto

ON ON ON Auto Auto

* Full = Open duplex (telephone) Half = Voice controlled duplex Auto = Automatically sensed

LINK STATUS FOR ETHERNET PORT 0 AND 1

S200 Link LED Dual LED

7 8 Off Green Off Green Red Amber

OFF OFF !0 Mbps 100 Mbps Link down Half Duplex Error Full Duplex

OFF ON Link down Link up No activity Rx activity Tx activity Tx+Rx act.

ON OFF 10 Mbps 100 Mbps Link down

Link up, Activity*

Full Duplex, Collisions*

Link up in full Duplex

ON ON 10 Mbps 100 Mbps Link down

Link up, MII isolation*

Full Duplex, Collisions*

Link up in full Duplex

* Blink rate = 100 ms

12.5 Port Pin-Out

The AlphaCom XE servers have two serial and two Ethernet ports.

AlphaCom XE20/XE26

For AlphaCom XE20 and XE26, the serial ports are available as RJ45 connectors on the AMC-IP Filter Card.

● Serial Port 0 is set to RS232 only.

● Serial Port 1 is set to RS232 by default, but can be set to RS422 or

RS485.

- To set Serial Port 1 to RS422, set DIP switch S601-8 on the AMCIP board to the ON position (see gure on page 64).

- To set Serial Port 1 to RS485, set DIP switch S601-8 on the AMCIP board to the ON postion, as well as move the two jumpers on the AMC-IP Filter Card to the “RS485” position.

Eth 1

Eth 0

Link LED

Dual LED

AMC IP11 board

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RS485

RS422

Serial ports

Ethernet ports

Gnd

RS232

Serial Port 0

Serial Port 1

RS232

RS485

RS422

Gnd

A B

Tx-

Tx+

Eth_Tx +

Eth_Tx -

Eth_Rx

Ref

Eth_Rx

Ref

8 7

6 5 4

3 2 1

8 7

6 5 4

3 2 1

6 5 4

Rx+

AMC Filter Card for XE20-26

AlphaCom XE7

For AlphaCom XE7, Serial Port 0 is on a 9-pin D-SUB connector and Serial Port 1 is on an RJ45 connector. These connectors are found on the AlphaCom XE7 backplane.

● Serial Port 0 is set to RS232 only.

● Serial Port 1 is set to RS232 by default, but can be set to RS422 or

RS485.

- To set Serial Port 1 to RS422, set DIP switch S601-8 on the AMCIP board to the ON position (see gure on page 64).

- To set Serial Port 1 to RS485, set DIP switch S601-8 on the AMCIP board to the ON postion, as well as move the two jumpers on the AlphaCom XE7 backplane to the “RS485” position.

1 1 1

8 8 8

Eth_Tx +

Eth_Tx -

Eth_Rx

Ref

Eth_Rx

Ref

1 8

RS232

1 1

Serial ports

1 8

Ethernet ports

Tx Rx Gnd

RS4

RS485

RS232

RS485

RS422

Gnd

A B

Tx-

Tx+

8 7

6 5 4

3 2 1

8 7

6 5 4

3 2 1

2 3

Rx+

AMC XE7

AlphaCom XE1

The connections and pinouts are identical to that of AlphaCom XE7.

The Ethernet and serial ports are located at the rear of the cabinet.

● Serial Port 0 is set to RS232 only.

● Serial Port 1 is set to RS232 by default, but can be set to RS422 or

RS485.

- To set Serial Port 1 to RS422, set DIP switch S601-8 on the AMCIP board to the ON position (see gure on page 64).

- To set Serial Port 1 to RS485, set DIP switch S601-8 on the AMCIP board to the ON postion, as well as move the two jumpers JP2 and JP3 on the AlphaCom XE1 motherboard to the position 2-3. To get access to the jumpers, you must remove the top cover of the XE1 server.

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12.5.1 RIO controller unit connection

The signal to and from AlphaCom XE is taken from the RJ45 serial port 1, i.e. pins 1 and 2 if RS485 is used or pins 3 and 6 if RS232 is used. In the 15-pin D-SUB for the RIO Controller Unit, the pins 2 & 4 and 9 & 11 must be connected together.

The GND connection between AlphaCom and RIO in RS485 mode is normally not necessary. In general on RS485 links, the connection of a third wire (GND) between the source and receiver may be done to

limit the common mode voltage that can be impressed on the receiver

inputs. If you want to connect it, use pin 5 on the AlphaCom RJ45 port to pin 5 on the RIO 15-pin D-SUB. Programming is the same as with conventional AMC.

L Note that when using RS485, the switch S601-8 on the AMC-IP

board must be set to the RS422 positon, and two jumpers must be moved from the RS422 to RS485 position. The jumpers are located on the AMC-IP Filter Card for XE20 and XE26, and on the backplane of the XE7. On the XE1 you need to open the cover to access the jumpers.

9 9

Serial Port 1

RJ45

15-pin D-SUB 15-pin D-SUB

RIO #1

RIO #n

AlphaCom

Point-To-Point RS232 Cabling

Serial Port 1

RJ45

9-pin D-SUB

RIO

AlphaCom

3 (TX) 6 (RX)

5 (GND)

Multidrop RS485 Cabling

Page 68

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