Viking Electronics E-1600-IP-EWP Product Manual

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Page 1

PRODUCT MANUAL

Designed, Manufactured and Supported in the USA

COMMUNICATION & SECURITY SOLUTIONS

1600-IP Series

ADA Compliant VoIP

Emergency Phones

May 3 , 2017

VIKING

Features

Applications

Specifications

www.vikingelectronics.com

ADA & CE Compliant VoIP Emergency Phones with

Built-In Dialer and Digital Voice Announcer

• Self diagnostic reports via email (testing com, mic, speaker & switch)

• Automatic polling and programming software included

• 2 Amp relay contacts for door/gate or SL-2 strobe light control

• SIP compliant (see pg 2 for list of compatible IP-PBX phone systems)

• PoE powered (class 1, <4 watts)

• Automatic Noise Canceling (ANC) feature for proper operation in noisy environments

• VoIP eliminates the need for “Push to Talk” mode

• Network downloadable firmware

• Meets ADA requirements for Emergency Phones:

- Automatically lights the Red “Call Connected” LED

- Transmits a unique location I.D. code or voice announcement

- Grade 2 Braille label for the visually impaired

• Non-volatile digital voice announcer with 28 seconds of voice memory

• T-10 Torx Security Screws for added security

• Handsfree operation

• Marine grade 316 stainless steel prevents corrosion on the stainless steel models

• Laser etched graphics on stainless steel models

• Dials up to 5 emergency numbers

• E-1600-20-IP, E-1600-22-IP, E-1600-52-IP, and E-1600-TP2IPEWP dial up to 5 non-emer- gency “INFO” numbers

• Cycles through backup phone numbers on busy or no-answer

• Optional Enhanced Weather Protection (EWP), EWP products are designed to meet IP66 Ingress Protection Rating, see DOD# 859

• Hangs up on busy signal, time-out or touch tone command

• Extended temperature range (-40°F to 140°F)

• 11 different chassis or board only available

• Available in 42” tower phone model E-1600-BLTIPEWP (DOD# 249)

• Optional LV-1K Line verification Panel (DOD# 246 )

• Optional PB-100 Polling System available (DOD# 232)

• Optional SL-2 or BLK-4-EWP strobe light kit available (DOD# 242/654)

• Optional E-1600A-MK-GNP Pedestal Mounting Kit (DOD# 227)

• Optional PB-1 Panic Button Kit (DOD# 233)

Power: PoE class 1 (<4 watts) Maximum Sound Pressure: 95 dB SPL @ 1m. Dimensions: See Installation and Specifications Operating Temperature: -40° C to 60° C (-40°F to 140°F) Humidity - Standard Products: 5% to 95% non-condensing Humidity - EWP Products: Up to 100% Audio Codecs: G711u, G711a, G722 Network Compliance: IEEE 802.3 af PoE, SIP 2.0 RFC3261,

100BASE-TX with auto cross over Connections: (1) RJ45 10/100 Base-T, (3) gel-filled butt connectors

* Americans with Disabilities Act of 1992 contains federal regu-

lations regarding elevator telephones (Public Law 101-336).

• Elevators

• Parking ramps/lots

• Emergency pool phones

• ATM machines

• Medical centers

• Silent hold-up alarm dialer with an optional PB-1 Panic Button Kit (DOD# 233)

The 1600-IP Series ADA Compliant VoIP Emergency Phones are designed to provide quick and reliable handsfree communication for SIP VoIP phone systems with PoE. All 1600-IP Series phones meet ADA requirements for el- evator/ emergency telephones, and can be programmed from any Touch Tone phone or PC on the same LAN or remotely using a static IP address. The phones can dial up to 5 programmable emergency numbers. In addition, the E-1600-20-IP, E-1600-22-IP, E-1600-52-IP and E-1600-TP2IPEWP feature a second "INFO" button that will dial up to 5 non-emergency numbers. Two amp relay contacts are provided for strobe light, camera, door/gate control, etc.

The 1600-IP Series phones can be programmed to automatically deliver a digital announcement to identify the location of the emergency call. Alternatively, a DTMF Touch Tone code may also be delivered. A “Call Connected” LED can be initiated manually or automatically. All programming parameters, including phone numbers and location numbers, are stored in non-volatile memory, requiring no batteries. All units are PoE powered.

For outdoor installations where the unit is exposed to precipitation or condensation, select 1600-IP Series phones are available with Enhanced Weather Protection (EWP). EWP products feature foam rubber gaskets and boots, sealed connections, gel-filled butt connectors, as well as urethane or thermal plastic potted circuit boards. For more information, see DOD# 859.

Installation requires the assistance of a Network Administrator / IT Technician.

• Area of refuge locations

• Lobbies

• Entryways

• Campus emergency stations

• Stadiums

• Convention centers

• Public access areas

E-1600-IP E-1600-45-IP E-1600-60-IP E-1600-65-IP

E-1600-20-IP E-1600-22-IPE-1600-30-IP E-1600-32-IP

E-1600-50/52-IP

E-1600-53-IP

E-1600-55-IP E-1600-03-IP

E-1600-02-IP/E-1600-TP-IPEWP

E-1600-TP2IPEWP/E-1600-GT-IPEWP

Page 2

Viking VoIP SIP System Compatibility List

NOTE: Exclusion from this list means only that compatibility has not been verified, it does not mean incompatibility.

For detailed configuration instructions for certain vendors below, see Configuring Viking VoIP Phone and SIP Servers, DOD# 944.

* Note: Not compatible with ShoreTel Ring Group/Hunt Group (unit can be programmed to ring an extension 2 or 3 times then roll to the next number, for a total of 5 numbers).

** Note: Relay operation commands are Not compatible with Panasonic Phone Systems (Panasonic does not transmit DTMF between station ports).

Known Incompatible System or Service Provider: Ring Central (Requires Authorization ID and Proxy address).

Vendor

Infrastructure Class

Softswitch

PBX Proxy

SBC

(session border

controller)

Service

Provider

3COM VCX X 3CX X Aastra X Asterisk X Atcom X Avaya Aura Communication Manager X Avaya IP Office X BlueBox X Brekeke X Callcentric X Cisco Unified Communications Manager (CUCM) X X Cisco Unified Communications Manager Express

(CUCME)

X X

Elastix X Freeswitch X Grandstream X Interactive Intelligence X X iPECS (Ericsson-LG) X iptel.org X Kamailio XX MetaSwitch X X NEC X OfficeSIP X OpenSIPS X Panasonic** (with SIP Extension Card) X Samsung Communications Manager (SCM) X X ShoreTel* X Siemens Communications Server (SCS) X SIP Express Router (SER) X X sip.antisip.com X Snom PBX X Sonus X Switchvox X X Teksip X Toshiba X

VoIP.ms X

Page 3

Overview of Chassis and Mounting Options

Model: E-1600-TP2IPEWP

HxWxD: 11.75 x 9.5 x 2.0 Mounting: Flush mount Description: Direct physical

replacement for Talk-A-Phone models ETP-400DV or VoIP-500D

Model: E-1600-GT-IPEWP

HxWxD: 12.0 x 10.0 x 2.0 Mounting: Flush mount Description: Direct physical re-

placement for GAI-TRONICS Red Alert Model 397-700

Model: E-1600-IP

HxWxD: 5.25 x 4.0 x 2.0 Mounting: Surface mount Description: 16 gauge steel with textured

red powder paint

Model: E-1600-45-IP

HxWxD: 5.25 x 4.0 x 2.0 Mounting: Surface mount Description: 16 gauge steel with textured

yellow powder paint

Model: E-1600-60-IP

HxWxD: 5.25 x 4.0 x 2.0 Mounting: Surface mount Description: 16 gauge steel with textured

blue powder paint and “POLICE” verbiage

Model: E-1600-65-IP

HxWxD: 5.25 x 4.0 x 2.0 Mounting: Surface mount Description: 16 gauge steel with textured

blue powder paint

Model: E-1600-02-IP

HxWxD: 13.0 x 10.5 x 2.0 Mounting: Flush mount Description: 12 gauge marine

grade 316 stainless steel with #4 brushed finish

Model: E-1600-03-IP

HxWxD: 7.22 x 5.36 x 1.55 Mounting: Surface mount Description: 14 gauge marine grade 316 stainless steel

with #4 brushed finish

Model: E-1600-20-IP

HxWxD: 5.0 x 5.0 x 2.25 Mounting: Flush mount with included rough-in box (will not fit in a double gang box), or surface mount with a VE-5x5 Description: Two button, 14 gauge marine grade 316 stain-

less steel with #4 brushed finish,T-10 Torx Security Screws

Model: E-1600-22-IP

HxWxD: 5.0 x 5.0 x 2.25 Mounting: Flush mount in a standard double gang electrical box or surface mount with a VE-5x5 Description: Two button, 14 gauge marine grade 316 stain-

less steel with #4 brushed finish, T-10 Torx Security Screws

Model: E-1600-30-IP

HxWxD: 5.0 x 5.0 x 2.25 Mounting: Flush mount with included rough-in box (will not fit in a double gang box), or surface mount with a VE-5x5 Description: 14 gauge marine grade 316 stainless steel

with #4 brushed finish, T-10 Torx Security Screws

Model: E-1600-32-IP

HxWxD: 5.0 x 5.0 x 2.25 Mounting: Flush mount in a standard double gang electrical box or surface mount with a VE-5x5 Description: 14 gauge marine grade 316 stainless steel

with #4 brushed finish, T-10 Torx Security Screws

Model: E-1600-50-IP

Description: Single button 1600-IP parts kit without chassis

Model: E-1600-52-IP

Description: Two button 1600-IP parts kit without chassis

Model: E-1600-53-IP

Description: 1600-IP board (PCB) only kit.

Can be used to convert any analog Viking 1600A-Series phone to a VoIP version

Model: E-1600-55-IP

HxWxD: 5.0 x 5.0 x 2.0 Description: Universal emergency phone

kit to install behind elevator panels or when a custom panel is used

Model: E-1600-TP-IPEWP

HxWxD: 11.75 x 9.5 x 2.0 Mounting: Flush mount Description: Direct physical

replacement for Talk-A-Phone models ETP-400V or VoIP-500

Note: When European CE compliance is required, mount open board models within a metal enclosure.

Page 4

Definitions

Client: A computer or device that makes use of a server. As an example, the client might request a particular file from the server.

DHCP: Dynamic Host Configuration Protocol. In this procedure the network server or router takes note of a client’s MAC address and

assigns an IP address to allow the client to communicate with other devices on the network.

DNS Server: A DNS (Domain Name System) server translates domain names (ie: www.vikingelectronics.com) into an IP address.

Ethernet: Ethernet is the most commonly used LAN

technology. An Ethernet Local Area Network typically uses twisted pair wires to

achieve transmission speeds up to 1Gbps.

Host: A computer or device connected to a network.

Host Name: A host name is a label assigned to a device connected to a computer network that is used to identify the device in various

forms of network communication.

Hosts File: A file stored in a computer that lists host names and their corresponding IP addresses with the purpose of mapping addresses to hosts or vice versa.

Internet: A worldwide system of computer networks running on IP

protocol which can be accessed by individual computers or networks.

IP: Internet Protocol is the set of communications conventions that govern the way computers communicate on networks and on the Internet.

IP Address: This is the address that uniquely identifies a host on a network.

LAN: Local Area Network. A LAN is a network connecting computers and other devices within an office or building.

Lease: The amount of time a DHCP

server reserves an address it has assigned. If the address isn’t used by the host for a period of

time, the lease can expire and the address can be assigned to another host.

MAC Address: MAC stands for Media Access Control. A MAC address, also called a hardware address or physical address, is a unique address assigned to a device at the factory. It resides in the device’s memory and is used by routers to send network traffic to the correct IP address. You can find the MAC address of your 1600-IP Series phone printed on a white label on the top surface of the PoE LAN port.

Router: A device that forwards data from one network to another. In order to send information to the right location, routers look at IP Ad

dress, MAC Address and Subnet Mask.

RTP: Real-Time Transport Protocol is an Internet protocol standard that specifies a way for programs to manage the real-time transmission of multimedia data over either unicast or multicast network services.

Server: A computer or device that fulfills requests from a client. This could involve the server sending a particular file requested by the client.

Session Initiation Protocol (SIP): Is a signaling communications protocol, widely used for controlling multimedia communication sessions such as voice and video calls over Internet Protocol (IP

) networks. The protocol defines the messages that are sent between endpoints,

which govern establishment, termination and other essential elements of a call.

Static IP Address: A static IP Address has been assigned manually and is permanent until it is manually removed. It is not subject to the Lease

limitations of a Dynamic IP Address assigned by the DHCP Server. The default static IP Address is: 192.168.154.1

Subnet: A portion of a network that shares a common address component. On TCP/IP networks, subnets are defined as all devices whose IP addresses have the same prefix. For example, all devices with IP addresses that start with 100.100.100. would be part of the same subnet. Dividing a network into subnets is useful for both security and performance reasons. IP networks are divided using a subnet mask.

TCP/IP: Transmission Control Protocol/Internet Protocol is the suite of communications protocols used to connect hosts on the Internet. TCP/IP uses several protocols, the two main ones being TCP and IP. TCP/IP is built into the UNIX operating system and is used by the Internet, making it the de facto standard for transmitting data over networks.

TISP: Telephone Internet Service Provider

WAN: Wide Area Network. A WAN is a network comprising a large geographical area like a state or country. The largest WAN is the In

ternet.

Wireless Access Point (AP): A device that allows wireless devices to connect to a wired network using Wi-Fi, or related standards. The AP usually connects to a router (via a wired network) as a standalone device, but it can also be an integral component of the router itself.

Wireless Repeater (Wireless Range Extender): takes an existing signal from a wireless router or access point and rebroadcasts it to create a second network. When two or more hosts have to be connected with one another over the IEEE 802.11 protocol and the distance is too long for a direct connection to be established, a wireless repeater is used to bridge the gap.

Page 5

Features Overview

Green Unit Status LED

Note: The gel-filled (water-tight) butt connectors are designed for insulation displacement on 19-26 gauge wire with a maximum insulation of 0.082 inches. Cut off stripped wire ends before terminating.

Yellow Network Status LED:

Lights steady to indicate power and data link. Blinks to indicate network activity.

Connect to Optional

Strobe Light, LV-1K, etc.

Rear (PCB) View of 1600-IP Series

Emergency Phone

asdesaxtff

18E80FXXXXXX

MAC:

PoE LAN Port 10/100, PoE Class 1 (<4 Watts): Connect

to your LAN via RJ45 plug and CAT5 or greater twisted pair wire.

MAC Address Label: The MAC address is aunique 12 digit number used by routers to send network traffic to the correct IP address.

Viking model

LV-1K shown

(not included),

see DOD# 246

- OR -

Viking model

SL-2 shown

(not included),

see DOD# 242

Optional 2 Amp Relay

Output Contacts

(2A@30VDC/ 250VAC max)

N.C. (Gray)

COM. (Blue)

N.O. (Yellow)

3 Gel-Filled Butt

Connectors (included)

- Black

+ Red

Black

White

- Black

+ Red

LED

Help Switch

Red

Info Switch (optional)

Red

Speaker

Microphone

Page 6

Installation and Specifications

E-1600-IP / E-1600-45-IP / E-1600-60-IP / E-1600-65-IP

The following sections show specifications and installation instructions for the different chassis in the 1600-IP Series.

Dimensions: 133mm x 102mm x 51mm (5.25” x 4.0” x 2.0”) Shipping Weight: 1.13 kg (2.5 lbs.) Material: .062” (16 gauge) steel Finish: E-1600-IP - Red powder paint, E-1600-45-IP - Yellow pow-

der paint,

E-1600-60/65-IP - Blue powder paint Connections: Gel-filled butt connectors Mounting: Surface mount to walls, posts, single gang boxes or 4”

x 4” electrical junction boxes or recess mount in elevator phone boxes.

IMPORTANT: Electronic devices are susceptible to lightning and power station electrical surges from both the AC outlet and the telephone line. It is recommended that a surge protector be installed to protect against such surges.

Optional Enhanced Weather Protection (EWP) Available: The optional EWP products feature foam rubber gaskets and boots, sealed connections, gel-filled butt connectors, as well as urethane or thermal plastic potted circuit boards. See DOD# 859.

Note: For greater weather resistance, apply a bead of clear silicon caulking around the top edge and sides of the chassis.

Optional Gooseneck Pedestal Mounting Kit: The E-1600A-MKGNP Mounting Kit (DOD# 227) allows you to mount the E-1600IP, E-1600-45-IP, E-1600-60-IP or E-1600-65-IP to a Viking VE-GNP Gooseneck Pedestal (DOD# 424).

4.00

EMERGENCY

5.25

PUSH FOR

HELP

PHONE

CONNECTED

VIKING

CALL

POLICE

on model E-1600-60-IP only

Red Call Connected LED Push to Call Button Grade 2 Braille Label

(Bottom View)

3/4" knockout

1.15

2.00

Condensation

Drain Hole

(Front View)

2.00

(Side View)

Model E-1600-45-IP has "EMERGENCY" vertically down the side.

Model E-1600-60-IP has "POLICE" vertically down the side.

0.15 x 0.31 Wire Exit Notch

4.96

1.70

0.703 diameter

1.70

(Mounting Plate)

3.40

3.82

(4) .20 dia. mounting holes

3.40

3.30

(2) .20 x .40

slots for single

gang box

Model E-1600-IP

shown with

optional VE-GNP

pedestal and

E-1600A-MK-GNP

mounting kit.

Page 7

E-1600-02-IP

Dimensions: 330mm x 267mm x 51mm (13” x 10.5” x 2”)

Shipping Weight: 3.18 kg (7 lbs.)

Connections: Gel-filled butt connectors

Material: .105” (12 gauge) brushed stainless steel

Mounting: Flush mount in elevator cabs, ATMs, stairwells,

hallways, etc.

Suggested Hardware: (6) #8 x 3/4 flat head phillips sheet metal type A screws (not included)

Optional Enhanced Weather Protection (EWP) Available:

The optional EWP products feature foam rubber gaskets and boots, sealed connections, gel-filled butt connectors, as well as urethane or thermal plastic potted circuit boards. See DOD# 859.

Note: When mounting outside to rough or uneven surfaces (brick, stucco, etc.) apply a bead of clear silicone caulking around the top edge and sides of faceplate.

Note: When European CE compliance is required, mount onto a metal enclosure.

10.5

0.25

6.25

3.1

EMERGENCY

10.0

3.8

4.8

13.0

12.5

Minimum

Cutout

Grade 2

Braille

Label

PHONE

CALL

CONNECTED

PUSH FOR

HELP

(6) 0.188 diameter

countersunk holes

VIKING

Call Button

Red Call

Connected

LED

Push To

4.7

2.0

(Side View)

Page 8

E-1600-03-IP

Dimensions: 183mm x 149mm x 39mm (7.22” x 5.36” x

1.55”)

Material: 14 gauge Marine grade 316 brushed stainless steel panel

Shipping Weight: 1.36 kg (3 lbs.)

Connections: Gel-filled butt connectors

Mounting: Surface mount to walls, posts, single gang

boxes, double gang boxes or 4” x 4” electrical junction boxes or recess mount in elevator phone boxes.

Optional Enhanced Weather Protection (EWP) Available:

The optional EWP products feature foam rubber gaskets and boots, sealed connections, gel-filled butt connectors, as well as urethane or thermal plastic potted circuit boards. See DOD# 859.

Note: For greater weather resistance, apply a bead of clear silicon caulking around the top edge and sides of the chassis.

(Front View)

Laser Etched Graphics

EMERGENCY

PHONE

Grade 2 Braille Label

PUSH FOR

HELP

Marine grade 316 stainless steel faceplate and push button switch (sealed per IP67)

CALL

CONNECTED

5.36

VIKING

7.22

Call Connected LED Push to Call button

6.78

3.40

0.80

(2) 8-32 x .5" set

screws provided

1.69

1.70

0.795

(Mounting Plate)

0.781 dia.

1.70

2.605

3.40

5.00

VIKING

(4) .22 diameter mounting holes

3.30

(4) .187 x .50 slots for double gang box

(2) .187 x .50 slots for single gang box

Condensation

Drain Hole

1.55

(Bottom View)

Page 9

E-1600-20-IP

* Note: The black plastic rough-in box (part # 259576) may be purchased separately (Example: Mounting boxes to studs before the walls are finished for flush installation). Go to www.vikingelectronics.com and click on “Spare Parts” to order these rough-in boxes.

** Caution: When warm air comes in contact with cold surfaces, such as outside walls and conduits, it causes condensation. To prevent condensation from accumulating inside the E-1600-20-IP always bring conduit into the bottom of the unit. If this is not possible, drill a 1/4” diameter hole in the bottom of the black plastic box.

Dimensions: Overall - 127mm x 127 x 57mm (5.0” x 5.0” x 2.25”), Plastic Electrical Box - 102mm x 102mm x 54mm (4.0” x 4.0” x 2.14”)

Shipping Weight: 1 kg (2.12 lbs.)

Front Panel Material: 14 gauge Marine

grade 316 brushed stainless steel

Connections: Gel-filled butt connectors

Optional Enhanced Weather Protection (EWP) Available: The optional EWP prod-

ucts feature foam rubber gaskets and boots, sealed connections, gel-filled butt connectors, as well as urethane or thermal plastic potted circuit boards. See DOD# 859.

Mounting with Plastic Rough-In Box (included): Flush into walls, mounts to side of wall stud Mounting with Optional VE-5x5: Surface mount to walls, single gang boxes, double gang boxes, posts, or to a Viking VE-GNP Gooseneck pedestal (see DOD# 424 for more information).

Note: When mounting outside to rough or uneven surfaces (brick, stucco, etc.) apply a bead of clear silicone caulking around the top edge / sides of faceplate or VE-5x5.

Note: When European CE compliance is required, mount in optional VE-5X5 metal enclosure.

* Front View of

Plastic Rough-In

Box (included)

Wall Stud

** Wire knock out (2) Standard flat head

dry wall (sheet rock)

screws (not included)

4.0"

Condensation Drain Hole

2.1”

INFO

CALL

CONNECT

HELP

Peel paper liner and adhere gasket to back of panel, centering over mounting holes. Caution: For rough

surfaces (ie: brick, stucco, etc.) additional caulking may be required.

(4) T-10 Torx stainless steel, flat head, security screws and drive bit (included)

Laser Etched Graphics

Marine grade 316 stainless steel faceplate and push button switches (sealed per IP67)

Grade 2 Braille Label "Help" Push to Call Button Call Connected Red LED "Info" Push to Call Button

5.22”

5.14”

3.25”

(4) 0.38” diameter

(for gooseneck

pedestal mounting)

(2) 0.2 x 0.43 slots for single gang box

(4) 0.2 x 0.43 slots for double gang box

The optional VE-5x5 Surface Mount Box (left) is designed to be

(1) 0.74"

diameter

Condensation

2.25”

Front View of Optional

VE-5x5 (not included)

Optional VE-5x5 Surface Mount Box with black satin powder paint finish, not included (DOD# 424). Optional VE-LIGHT kit can be used to illuminate the faceplate when used with a VE-5x5 (DOD# 428). WARNING: Do NOT use a wet location box.

Drain Hole

Rear View of Optional VE-5x5 (not included)

3.0”

3.0” 3.3”

surface mounted to a single gang box, double gang box or VE-GNP Gooseneck Pedestal. For more information on the VE-5x5 and VE-GNP, see DOD# 424.

Important: The E-1600-20-IP will NOT mount to a standard double gang box. If your applications requires a double gang box, see model E-1600A-22-IP on page X.

Page 10

E-1600-22-IP

Dimensions: Overall - 127mm x 127 x

57mm (5.0” x 5.0” x 2.25”)

Shipping Weight: 1 kg (2.12 lbs.)

Front Panel Material: 14 gauge Marine

grade 316 brushed stainless steel

Connections: Gel-filled butt connectors

Info Button: Dials up to 5 non-emergency

phone numbers

Optional Enhanced Weather Protection (EWP): The optional EWP products feature foam rubber gaskets and boots, sealed connections, gel-filled butt connectors, as well as urethane or thermal plastic potted circuit boards. See DOD# 859.

Mounting in a Double Gang Rough-In Box (not included): Flush into walls, mounts to side of wall studs, etc. Mounting with Optional VE-5x5: Surface mount to walls, single gang boxes, double gang boxes, posts, or to a Viking VE-GNP Gooseneck pedestal (see DOD# 424 for more information).

Note: When mounting outside to rough or uneven surfaces (brick, stucco, etc.) apply a bead of clear silicone caulking around the top edge and sides of faceplate or VE-5x5.

Note: When European CE compliance is required, mount as shown, in a metal enclosure.

* CAUTION: Excessive wire length and/or using a rough-in box with inadequate depth can apply force to the circuit board causing physical damage.

Important: When warm air comes in contact with cold surfaces, such as outside walls and conduits, it causes condensation. To prevent condensation

from accumulating inside the E-1600-22-IP always bring conduit into the bottom of the unit. If this is not possible, drill a 1/4” diameter hole in the bottom of the double gang box.

"Old Work" Double Gang Rough-In Box*

(Example: Allied Molded 9312

box shown below, not included)

*2.25"

Deep

Min.

3.65" Wide

Min.

2.84" Tall Min.

Peel paper liner and adhere gasket to back of panel, centering over mounting holes. Caution: For rough

surfaces (ie: brick, stucco, etc.) additional caulking may be required.

(4) T-10 Torx stainless steel, flat head, security screws and drive bit (included)

CONNECTED

HELPINFO

Marine grade 316 stainless steel faceplate and push button switches (sealed per IP67)

Grade 2 Braille Label "Help" Push to Call Button

5.22”

5.14”

2.25”

Front View of Optional

VE-5x5 (not included)

(4) Optional Dry

Wall Screws

(not included)

3.25”

3.63”

(2) Junction Box to Double

Gang Adapter Plates and

(4) 0.38” diameter

pedestal mounting)

(1) 0.74"

diameter

(4) T-10 Torx Flat Head

Screws (included)

(for gooseneck

3.0”

Rear View of Optional VE-5x5 (not included)

Call Connected Red LED "Info" Button Laser Etched Graphics

(2) 0.2 x 0.43 slots for single gang box

(4) 0.2 x 0.43 slots for double gang box

The optional VE-5x5 Surface Mount Box (left) is designed to be surface mounted to a

3.0” 3.3”

single gang box, double gang box or VE-GNP Gooseneck Pedestal. For more information on the VE-5x5 and VE-GNP, see DOD# 424.

Page 11

E-1600-32-IP

Dimensions: Overall - 127mm x 127 x

57mm (5.0” x 5.0” x 2.25”)

Shipping Weight: 1 kg (2.12 lbs.)

Front Panel Material: 14 gauge Marine

grade 316 brushed stainless steel

Connections: Gel-filled butt connectors

Optional Enhanced Weather Protection (EWP): The optional EWP products feature foam

rubber gaskets and boots, sealed connections, gel-filled butt connectors, as well as urethane or thermal plastic potted circuit boards. See DOD# 859.

Note: When mounting outside to rough or uneven surfaces (brick, stucco, etc.) apply a bead of clear silicone caulking around the top edge and sides of faceplate or VE-5x5.

Note: When European CE compliance is required, mount as shown, in a metal enclosure.

* CAUTION: Excessive wire length and/or using a rough-in box with inadequate depth can apply force to the circuit board causing physical damage.

Important: When warm air comes in contact with cold surfaces, such as outside walls and conduits, it causes condensation. To prevent condensation

from accumulating inside the E-1600-32-IP always bring conduit into the bottom of the unit. If this is not possible, drill a 1/4” diameter hole in the bottom of the double gang box.

"Old Work" Double Gang Rough-In Box*

(Example: Allied Molded 9312

box shown below, not included)

*2.25"

Deep

Min.

3.65" Wide

Min.

2.84" Tall Min.

Peel paper liner and adhere gasket to back of panel, centering over mounting holes. Caution: For rough

surfaces (ie: brick, stucco, etc.) additional caulking may be required.

(4) T-10 Torx stainless steel, flat head, security screws and drive bit (included)

Call Connected Red LED

CONNECTED

Marine grade 316 stainless

Call

steel faceplate and push button switches (sealed per IP67)

5.14”

5.22”

2.25”

Front View of Optional

VE-5x5 (not included)

(4) Optional Dry

Wall Screws

(not included)

3.25”

3.63”

(2) Junction Box to Double

Gang Adapter Plates and

(4) 0.38” diameter

pedestal mounting)

(1) 0.74" diameter

(4) T-10 Torx Flat Head

Screws (included)

BL-1 grade 2 black

Braille label included

(for gooseneck

3.0”

Rear View of Optional

VE-5x5 (not included)

"Help" Push to Call Button Laser Etched Graphics

PUSH FOR

HELP

2.40

(2) 0.2 x 0.43 slots for single gang box

(4) 0.2 x 0.43 slots for double gang box

The optional VE-5x5 Surface Mount Box (left) is designed to be surface mounted to a

3.0” 3.3”

single gang box, double gang box or VE-GNP Gooseneck Pedestal. For more information on the VE-5x5 and VE-GNP, see DOD# 424.

VIKING

2.20

Page 12

E-1600-30-IP

Dimensions: Overall - 127mm x 127 x 57mm (5.0” x 5.0” x

2.25”), Plastic Electrical Box - 102mm x 102mm x 54mm (4.0” x 4.0” x 2.14”)

Shipping Weight: 1 kg (2.12 lbs.)

Front Panel Material: 14 gauge Marine grade 316 brushed

stainless steel

Connections: Gel-filled butt connectors

Optional Enhanced Weather Protection (EWP) Available: The

optional EWP products feature foam rubber gaskets and boots, sealed connections, gel-filled butt connectors, as well as urethane or thermal plastic potted circuit boards, DOD# 859.

****Important: When warm air comes in contact with cold surfaces, such as outside walls and conduits, it causes condensation. To prevent condensation from accumulating inside the E-1600-30-IP always bring conduit into the bottom of the unit. If this is not possible, drill a 1/4” diameter hole in the bottom of the black plastic box.

Important: The E-1600-30-IP will NOT mount to a standard double gang box. If your applications requires a double gang box, see model E-1600A-32-IP above.

*** Important: Optional Braille “Push for Help” label should be adhered to the faceplate in ADA applications. Clean surface with isopropyl alcohol, peel off backing and press firmly to the front panel in location as shown.

Note: When European CE compliance is required, mount in optional VE-5X5 metal enclosure.

Peel paper liner and adhere gasket to back of panel, centering over mounting holes.

Front View of

2.1”

4.0"

Caution: For rough surfaces (ie: brick, stucco, etc.) additional caulking may be required.

Plastic Rough-In

Box (included)

5.0”

Laser Etched Graphics

Wall Stud

CONNECTED

Call Connected Red LED Marine grade 316 stainless

steel faceplate and push

Wire knock out (2) Standard flat head dry wall

(sheet rock) screws (not included)

button switches (sealed per IP67)

Push to Call Button Condensation Drain Hole

(4) 6-32 X 3/4” Marine grade 316 stainless steel, flat head, T-10 Torx security screws and drive bit (included)

5.22”

3.25”

(4) 0.2 x 0.43 slots for double gang box

***Optional Braille Label

(2) 0.2 x 0.43 slots for single gang box

(4) 0.38” diameter holes

Optional VE-5x5 Surface

Condensation

5.14”

Drain Hole

3.0” 3.3”

**** 3/4"

Knockout

for conduit

Front View of Optional

2.25”

VE-5x5 (not included)

Rear View of VE-5x5

3.0”

(not included)

Mount Box (left) with black satin powder paint finish, not included (DOD# 424). Optional VE-LIGHT kit can be used to illuminate the faceplate when used with a VE-5x5 (DOD# 428). WARNING: Do NOT use a wet location box.

Page 13

E-1600-50-IP / E-1600-52-IP

2.20

2.40

Clear Spacer Red Retaining

Lens LED Ring

PUSH FOR

VIKING©

HELP

BL-1 grade 2 black

Braille label included

.785.47

.50

1.0

(2) 0.10 diameter

mounting holes

Mic Hole

Panel

(4) 0.335 x 0.177 mounting

slots for #4 or #6 studs

-or-

RedBlack

Black

Red

2.60

2.10

2.60

2.10

Speaker (included)

Screen (included)

2.37

Cone

Dia.

EWP version

is connected and

encapsulated

Red (LED anode)

Black (LED cathode)

**Connect to "INFO" button

(E-1600-52-IP only, requires a

0.75" diameter mounting hole)

**Connect to "PUSH FOR HELP"

or "HELP" button (requires a

0.75" diameter mounting hole)

Red call connected LED with mounting hardware (requires a 0.250" diameter mounting hole).

** Note: When using the included push button switches, cut off the forked portion of the spade lugs and fasten screws to the barrel portion of the spade lugs.

0.60 (0.80 EWP) maximum

(2) 0.156 diameter mounting holes

0.15

(0.19

EWP)

3.50

(3.58

EWP)

3.20

2.0

(2.04 EWP)

0.63

(0.67

EWP)

1.5

2.63

(2.71 EWP)

Mylar Speaker Dimensions

Speaker Gasket (EWP only)

Standard Mic Mounting Boot: Glue

or screw directly behind 0.04” - 0.125” diameter hole in panel.

EWP Mic Mounting Boot: Glue to the back of your panel at an upward angle (shown left) behind a 0.10” - 0.25” diameter hole.

Note: Mic holes should be near the bottom of the boot to allow for drainage.

Gray (N.C.)

Blue (COM)

Yellow (N.O.)

Relay Output

Contacts

Side View

Optional Enhanced Weather Protection (EWP) Available

Note: This is a 1600-IP parts kit without chassis.

Shipping Weight: .45 kg (1 lb) Connections: Gel-filled butt connectors

*Optional Enhanced Weather Protection (EWP): The

optional EWP products feature foam rubber gaskets and boots, sealed connections, gel-filled butt connectors, as well as urethane or thermal plastic potted circuit boards. See DOD# 859.

Note: When European CE compliance is required, mount in a metal enclosure.

Important: If installing the EWP version outdoors, apply a non-corrosive silicone to back side of LED after making all connections and testing.

0.827

Page 14

E-1600-53-IP

Optional Enhanced Weather Protection (EWP) Available* Note: This is a 1600-IP board (PCB) only kit. This kit can be used to convert

any Viking 1600A Series analog emergency phone to a VoIP version. The kit can also be used to replace a damaged board in the field.

Shipping Weight: .45 kg (1 lb) Connections: (1) RJ45 10/100 Base-T, (3) optional gel-filled butt connectors,

(10) additional gel-filled butt connectors included with EWP version only.

*Optional Enhanced Weather Protection (EWP): The optional EWP products feature foam rubber gaskets and boots, sealed connections, gel-filled butt connectors, as well as urethane or thermal plastic potted circuit boards. See DOD# 859.

Note: When European CE compliance is required, mount in a metal enclosure.

Step 1. Cut wires from J1 (10 pin connector) and J2 (2 pin connector).

Step 2. Remove the two #6 phillips screws fastening the circuit board.

Step 3. Cut off any stripped wire ends from the replacement cable.

Step 4.

Using the supplied gel-filled butt connectors, connect corresponding wires from replacement cable to the previously cut wires from the LED, Help/Call switch, optional Info switch, Speaker and Microphone. See FIGURE 1 for wire color and polarity.

Replacing Analog 1600A Series EWP Potted Circuit Boards:

3.50 (3.58 EWP)

3.20

(2) 0.156

diameter

type 2

mounting

holes

110

Optional 2 Amp Relay

Output Contacts Connector

Connect to doorstrike,

mag lock, gate controller,

SL-2, LV-1K, etc.

Gray (N.C.)

Blue (COM)

Yellow (N.O.)

** Note: These two red wires are only used on units with an Info button. When installing on a single button unit, cut off these two red wires and discard.

0.15 (0.19 EWP)

2.0

(2.04

EWP)

1.5

2.63

(2.71

EWP)

0.63

(0.67

EWP

Connector and Wires from Existing Standard (non EWP) 1600A Series Analog Emergency Phone

Black Red Black Black Red** Red** White White Black Red

FIGURE 1

Replacement Cable

Assembly (included)

Replacement connectors, wires and butt connectors for use when replacing EWP circuit boards or circuit boards from models 1600A Series, E-10A, W-1000,

E-30, E-35, W-3000 or W-3005.

- Black + Red Black Black Red** Red** White White

- Black + Red

LED Help/Call Switch Info Switch Speaker Mic

(optional)

Page 15

E-1600-55-IP

The E-1600-55-IP is a universal emergency phone kit for installing behind elevator panels, or an installation requiring a custom panel. The finished panel should provide: (4) studs (#6 diameter minimum) for mounting plate, audio holes for speaker and microphone, a momentary SPST push button switch and a

0.25” diameter mounting hole for the LED. Alternatively, the LED can be cut off and the wires connected to a integral switch with LED (often found in elevators).

Optional Enhanced Weather Protection (EWP) Available:

The optional EWP products feature foam rubber gaskets and boots, sealed connections, gel-filled butt connectors, as well as urethane or thermal plastic potted circuit boards. See

DOD# 859. Shipping Weight: .73 kg (1.6 lb) Connections: (1) RJ45 10/100 Base-T, (5) gel-filled butt con-

nectors Material: 0.062” thick (16 gauge) zinc plated steel

Note: When European CE compliance is required, mount in a metal enclosure.

Plastic Dust Cover (included)

Install prior to fastening the

faceplate to finished panel.

4.0

(4) 6-32 x 3/4" stainless steel flat head, 5/64" hexdrive, screws (included) for fastening dust cover

2.1

4.50

5.0

2.25

0.25 Typ.

1.76

3.625 Typ.

5.0

(4) Countersunk holes for mounting the dust cover

2 Amp Relay

Output Contacts

Gray (N.C.)

Blue (COM.)

Yellow (N.O.)

Connect to momentary push button switch with contact rating of 50VDC/100mA min

Additional wire length

may be added if required

Black

Red "Call Connected" LED with included mounting hardware

(requires a 0.25" diameter hole)

Clear Spacer Red 5mm Retaining

Lens Round LED Ring

Note: If you do not want to use the LED, tuck it inside the unit. Do NOT cut it off.

2.0

Diameter

Red (LED

anode)

Black (LED

cathode)

0.25

Diameter

3.77

(4) 0.25 diameter clearance holes for mounting the unit to the back side of a finished panel.

(4) 0.25 diameter holes (not used)

304 stainless steel speaker and microphone protection screens

1/16" thick foam gasket (included) for accoustically sealing mic and speaker to back of finished panel. Remove backing and adhere gasket to front panel of the E-1600-55-IP, centering over speaker and microphone holes (as shown).

4.50

Page 16

E-1600-TP-IP-EWP / E-1600-TP2-IP-EWP

Dimensions: 241mm x 299mm x 51mm (9.5” x 11.75” x 2”)

Shipping Weight: 2.9 kg (6.4 lbs)

Mounting: Flush mount to Talk-A-Phone ETP towers, wall mounts, boxes and pedestals

Material: .105” (12 gauge) brushed Marine grade 316 stainless steel

Connections: (1) RJ45 10/100 Base-T, color-coded wires with gel-filled butt connectors

Enhanced Weather Protection (EWP): EWP products feature foam rubber gaskets and boots, sealed connections, gel- filled butt connectors, as well as urethane or thermal plastic potted circuit boards. See DOD# 859.

Note: When European CE compliance is required, mount onto a metal enclosure.

9.50

7.750

Laser Etched Graphics

2 Amp Relay

Output Contacts

(to control beacon

or strobe light)

Gray (N.C.)

Blue (COM.)

Yellow (N.O.)

Minimum Cutout

2.75

4.00

EMERGENCY

PHONE

PUSH FOR

HELP

VIKING

CALL

CONNECTED

2.75

0.875

0.75

4.50

5.125 Typ

11.75

10.250

5.125

(6) 0.250 diameter counter sunk 82° x 0.410 diameter holes for flathead #10 x 24 tamper-proof screws (not included)

Grade 2 Braille Label

2.125

0.75

"Call Connected" LED

Marine grade 316 stainless steel faceplate and push button switch (sealed per IP67)

Push for "Help" Button ("Info" Button available on model E-1600-TP2-IP-EWP)

Page 17

E-1600-GT-IP-EWP

Dimensions: 254mm x 305mm x 51mm(10.0” x12.0” x2”)

Shipping Weight: 2.9 kg (6.4 lbs)

Mounting: Flush mount to GAI-TRONICS towers, wall mounts, boxes and pedestals

Material: .105” (12 gauge) brushed Marine grade 316 stainless steel

Connections: (1) RJ45 10/100 Base-T, color-coded wires with gel-filled butt connectors

Note: When European CE compliance is required, mount onto a metal enclosure.

10.00

8.00

Laser Etched Graphics

2 Amp Relay

Output Contacts

(to control beacon

or strobe light)

Gray (N.C.)

Blue (COM.)

Yellow (N.O.)

Minimum Cutout

3.00

4.00

EMERGENCY

PHONE

PUSH FOR

HELP

VIKING©

CALL

CONNECTED

3.00

1.00

1.20

4.63

4.80 Typ

12.00

9.60

5.125

(6) 0.250 diameter counter sunk 82° x 0.410 diameter holes for flathead #10 x 24 tamper-proof screws (not included)

Grade 2 Braille Label

2.25

1.20

"Call Connected" LED

Marine grade 316 stainless steel faceplate and push button switch (sealed per IP67)

Push for "Help" Button

Page 18

Typical Installation on SIP Based VoIP Phone System

PC Requirements

• IBM compatible personal computer with:

Windows 2000 (service pack 4 or higher) Windows XP (service pack 2 or higher) Windows Vista (SP2 or newer), 32 or 64 bit versions Windows 7 Windows 8

• Adobe Acrobat Reader 8 or higher

• 1600-IP Series hardware

• Available LAN with PoE (class 1, <4 watts)

• Ethernet cable ( CAT5 min.)

• 1 MB minimum free hard drive space for installation

• 16MB of free physical RAM

Viking

1600-IP Series

Emergency

Phone

100m (328 ft) max*

10/100 Mbps

Maximum

SIP VoIP PBX

PC with

Internet

SIP Server

Software

Optional

PoE Injector

(If VoIP PBX does

not have PoE)

Optional

Switch / Hub

Viking

supplies

Customer’s

Responsibility

(Extends range of cable, keeps

1 Gbps network speed for other

equipment on network)

* Note: A PoE extender can be used for an additional 100 meters per extender. For longer runs (up to 2 km / 1.2 miles) a ethernet to ber media converter can be used.

Page 19

PC Programming

A DVD is included with each 1600-IP Series VoIP phone. The DVD contains the application “Viking VoIP Phone Program- ming” used to program the unit using a PC running Windows 2000, XP, Vista, Windows 7, or Windows 8 (see System Re-

quirements above). The PC must be connected to the same LAN as the 1600-IP VoIP phone. Install the application on your PC by placing the DVD into your PC’s drive. Click “I Accept” on the bottom of the first screen, then select “Viking VoIP Phone Programming” and click the “Install” button. Follow the directions on the screen. If you are reinstalling the Viking VoIP Phone Programming software you must uninstall the original version first via “Add and Remove Programs”. To start the Viking VoIP Phone Programming application, click on the Viking VoIP Phone Programming icon on your desk top. The Main screen will appear, allowing the user to program any 1600-IP phone connected to that LAN.

B. Configuring the 1600-IP Series Network Settings

Step 1.

Open the “Viking VoIP Phone Programming” software on a windows PC that is connected to the same LAN as the 1600-IP phone to be programmed.

Step 2.

The window in the upper left corner of the menu will show you each 1600-IP phone that is connected to that LAN. Select the unit with the same MAC address shown on the label located on the top of the Ethernet connector on the 1600-IP phone.

Step 3. Click the “Connect” button. If a pop up window appears, enter the unit’s security code (factory set to 845464) then click the “OK” button.

Step 4. The program will then read and display the 1600-IP phone’s IP and programming settings.

Step 5.

After adjusting the IP and phones settings, click the “Write” button under each column of settings to send the programming commands to the connected unit.

A. Manually Muting SIP/Network Failure Alarm Beeps (3 beeps repeated every 30 seconds)

With the unit connected and powered (Green LED on and Yellow LED off or blinking) it will output 3 beeps every 30 seconds and turn the Call/Call Connected LED on and off once per second indicating a SIP registration failure, failure to receive an echo reply from a pinged gateway or Ethernet connection failure. You can manually disable the beeps by pressing and holding the Call button for 5 seconds (2 beeps will then be heard) or by clicking the “Mute Alarm Until Next Failure” tab in the Viking VoIP programming software. The LED will continue to flash allowing you to trouble shoot the failure.

Page 20

C. Manually Resetting All Network Parameters to Factory Default

Touch Tone Programming

Step 1. Power down the 1600-IP Series phone by disconnecting the RJ45 plug.

Step 2. Press and hold the HELP/CALL button, then reconnect the RJ45.

Step 3.

Continue to hold the button until you hear 2 beeps, (approximately 6 seconds). Continue to hold the button until you hear 4 more beeps, approximately 6 seconds later, then release the button. The “Call Connected” LED will remain off for the first 3 seconds, flash slowly for 3 seconds (2 beeps), fast flash for 6 seconds (4 beeps), then light steady indicating when to release button.

Step 4.

The unit should continue to output double beeps and slowly flash the LED indicating all Network Parameters are now reset to factory default. The default static IP Address is: 192.168.154.1

Step 5. You must now power cycle the unit by momentarily disconnecting the RJ45.

Step 6.

You will be required to re-enter your initial network settings prior to any touch tone programming, see section B on page 19.

A. Accessing the Touch Tone Programming Mode

1. Using the Security Code to Enter Programming

Step 1. From a touch tone phone call the 1600-IP Series phone you would like to program.

Step 2.

When the 1600-IP Series phone answers, enter the 6-digit security code (factory set to 845464, see section B). A double beep should then be heard indicating you have entered the programming mode.

Step 3. You can now touch tone program the Quick Programming Features listed on page 21.

2. Manually Resetting the Security Code to Enter Programming

Step 1. Power down the 1600-IP Series phone by disconnecting the RJ45 plug.

Step 2. Press and hold the HELP/CALL button, then reconnect the RJ45.

Step 3.

Continue to hold the button until you hear 2 beeps, (approximately 6 seconds). Then release the button. The “Call Connected” LED will remain off for the first 3 seconds, flash slowly for 3 seconds then fast flash (after 2 beeps) indicating when to release button.

Step 4. The security code is now reset to 845464 (factory default).

Step 5. You can now enter touch tone programming by following the steps in section 1. Using the Security Code, above.

The 1600-IP Series emergency phones can be programmed by calling the unit from any touch tone phone.

Step 1. Access programming as shown in Programming section A.

Step 2. Enter 123456 #19.

Step 3. Hang-up.

B. Security Code (#19)

The security code allows the user/installer to program the 1600-IP Series phone. The factory set security code is 845464 (V-I-K-I-N-G). It is recommended that the factory set security code be changed.

Note: The security code must be 6 digits and cannot include a

or a #.

Example: To store 123456 as the security code (shown below).

Page 21

Quick Programming Features (after accessing the Touch Tone Programming Mode)

DESCRIPTION DIGITS +

MEMORY

LOCATION

First emergency speed dial number 0-32 digits then #00

Second emergency speed dial number 0-32 digits then #01

Third emergency speed dial number 0-32 digits then #02

Fourth emergency speed dial number 0-32 digits then #03

Fifth emergency speed dial number 0-32 digits then #04

First “Info” speed dial number (E-1600-20/22/52/53-IP only) 0-32 digits then #05

Second “Info” speed dial number (E-1600-20/22/52/53-IP only) 0-32 digits then #06

Third “Info” speed dial number (E-1600-20/22/52/53-IP only) 0-32 digits then #07

Fourth “Info” speed dial number (E-1600-20/22/52/53-IP only) 0-32 digits then #08

Fifth “Info” speed dial number (E-1600-20/22/52/53-IP only) 0-32 digits then #09

To clear any speed dial number (no digits) then #00 - #09

Talk/Listen Delay (VOX) (.1 to .9 sec, factory set to .5 sec) 1 digit (1-9) then #11

Call Length Time Out (0 to 9 min, 0 = disabled, factory set to 3 min) 1 digit (0-9) then #12

Repeat Announcement (0 to 9, 0 = play every 6 sec, factory set to 1) 1 digit (0-9) then #15

Lap Counter (0 to 9, 0 = disabled, factory set to 0) 1 digit (0-9) then #16

Dial Next Number on Ring No Answer (0 or 1 = disabled, 2 - 9 = number of rings, factory set to 7) 1 digit (0-9) then #17

Dial Next Number on Busy (0 or 1, 0 = disabled, factory set to 1/enabled) 1 digit (0 or 1) then #18

Security code (factory set to 845464) 6 digits (0-9) then #19

Identification number (1-6 digits, blank = disabled, factory set to 987654) 0-6 digits (0-9) then #20

Access Code (1-6 digits, blank = disabled, factory set to 123456) 0-6 digits (0-9) then #21

Microphone volume (0-9, 0 = ANC, factory set to 5) 1 digit (0-9) then #22

Speaker Volume (0-9, factory set to 5) 1 digit (0-9) then #23

Relay Activation Command ( 1 or 2 digits, QQQQ = QQ, Q#Q# = ##, 0-9 or 00-99, factory set to QQ) (Relay Mode must be set to 0 = Door Strike)

1 or 2 digits then #24

Relay Activation Time (2 digits, 00-99 sec, 00= 0.5 sec, factory set to 05) 2 digits (00-99) then #25

Relay Mode (0 = Door Strike, 1 = Outbound Call, 2 = In/Outbound Call, 3 = Doorbell, 4 = LV-1K Control, fac- tory set to 1)

1 digit (0-4) then #26

Relay Activation Tone (Buzz) Volume (1 digit 0-3, 0 = off, factory set to 3) 1 digit (0-3) then #27

In-Band Audio Detection Sensitivity

(1-9, 1 = minimum, 9 = maximum, factory set to 5, power cycle unit after setting) 1 digit (1-9) then #28

In-Band Audio Call Progress Detection (0 or 1, 0 = OFF, 1 = ON, factory set to 0) 1 digit (0 or 1) then #29

“Call Connected” LED Control

(0 or 1, 0 = Automatic, 1 = Called Party Control / Q entered to light LED, factory set to 0) 1 digit (0 or 1) then #30

Speaker Mode (0, 1 or 2, 0 = OFF/Silent Monitor, 1 = ON, 2 = OFF Until Answered, factory set to 1) 1 digit (0-2) then #31

LED Mode (1 digit 0-3, 0 = OFF, 1 = Entry Phone, 2 = Emergency Phone, 3 = Emergency Phone Outbound Only, factory set to 2)

1 digit (0-3) then #32

Auto Answer / Loud Ring (0, 1 or 2, 0 = Disabled, 1 = Auto Answer, 2 = Loud Ring, 3 = Loud Ring with AGC, factory set to 1)

1 digit (0-3) then #33

DESCRIPTION ENTER DIGITS

Diagnostic tones (used to check mic and speaker operation)

Enable Alternate Switch Action (factory setting)

Disable Alternate Switch Action

Erase Message

Record Message (enter # to stop recording)

Playback Message

Enable Relay Latching Commands (factory setting)

Disable Relay Latching Commands

To add a Q at any point in the dialing string or relay command

To add a # at any point in the dialing string or relay command

Reset all Quick Programming Features to factory default settings ###

Page 22

Programming Features

To Program the 1600-IP Series Phone... Step 1 Step 2

...to store 555-1234 as the first emergency speed dial number

Enter Programming

(see A. Accessing the Touch Tone

Programming Mode, page 20)

Enter digits:

5 5 5 1 2 3 4 # 0 0

...to clear the first emergency speed dial number

Enter Programming

(see A. Accessing the Touch Tone

Programming Mode, page 20)

Enter digits:

# 0 0

A. Emergency Speed Dial Numbers (memory locations #00 - #04)

1. Speed Dial Numbers (#00 - #09)

Note: Up to 32 digits can be stored in each dial position via touch tone programming, up to 90 characters via PC programming. Touch tone

and # count as single digits.

The emergency speed dial number programmed in location #00 is the number that is dialed when the “HELP” / ”CALL” button is first pressed. Additional speed dial numbers will be dialed when there is no answer or a busy signal is detected and the next number redial features are activated. To program, enter the desired speed dial number followed by the location number (#00 - #04). To clear a speed dial location, simply enter the memory location (#00 - #04) alone. The 1600-IP Series phone is factory set with no speed dial number programmed.

To Program: Enter:

QQQ

0, 1, 2 .... 9 0, 1, 2 .... 9

B. “INFO” Speed Dial Numbers (E-1600-20/22/52/53-IP only) (memory locations #05 - #09)

The information speed dial number programmed in location #05 is the telephone or extension number that is dialed when the “INFO” button is first pressed (E-1600-20/22/52/53-IP). Additional information speed dial numbers will be dialed when there is no answer and the next number redial feature is activated. The 1600-IP Series phone will cycle through the programmed speed dial numbers until answered. To program, enter the desired speed dial number followed by the location number (#05 - #09). To clear a speed dial location, simply enter the location (#05 - #09) alone.

C. Speed Dial Programming Examples

This feature selects switching time between talk and listen modes (VOX switching time). Use chart at the right.

* Note: The factory default is .5 seconds.

2. Talk / Listen Delay (VOX) (#11)

This feature selects the maximum length of time that calls can be connected. Programmable in increments of 1 minute up to a maximum of 9 minutes (Touch Tones 1 - 9). Program 0 in this location to disable the call length time out. With the call length disabled, the 1600-IP Series phone must rely on a CPC signal, busy signal, silence or return to dial tone to hang-up. Use chart at the right.

* Note: The factory default is 3 minutes.

3. Call Length Time Out (#12)

Touch

Tone

Talk/Listen

Delay

1 .1 sec

2 .2 sec

3 .3 sec

4 .4 sec

5 .5 sec *

6 .6 sec

7 .7 sec

8 .8 sec

9 .9 sec

Touch

Tone

Call Length

Time Out

0 Disabled

1 1 min

2 2 min

3 3 min*

4 4 min

5 5 min

6 6 min

7 7 min

8 8 min

9 9 min

Page 23

5. Lap Counter (#16)

6. Dial Next Number on Ring No Answer (#17)

Touch

Tone

Ring No

Answer

0 Disabled

1 1 ring

2 2 rings

3 3 rings

4 4 rings

5 5 rings

6 6 rings

7 7 rings*

8 8 rings

9 9 rings

Touch

Tone

Lap

Counter

0 Disabled*

1 1 time

2 2 time

3 3 time

4 4 time

5 5 time

6 6 time

7 7 time

8 8 time

9 9 time

The 1600-IP Series phone can be programmed to play the announcement from 1-9 times, or to continuously repeat the announcement every 6 seconds until a Touch Tone Q is detected

from the distant party. The call connected LED will turn on automatically after the announcement has stopped repeating.

* Note: The factory default for the 1600-IP Series phone is to play the voice announcement one time.

4. Repeat Announcement Option (#15)

Touch

Tone

Repeat

Announcement

0 Repeat every 6 seconds

1 1 time*

2 2 time

3 3 time

4 4 time

5 5 time

6 6 time

7 7 time

8 8 time

9 9 time

With the lap counter disabled (factory setting), if the 1600-IP Series phone is programmed to dial the next number on ring-no-answer and/or busy signal (see section 6 and 7 below), the 1600-IP Series phone will continuously call its programmed phone numbers forever until the call is answered.

The lap counter is a programmable counter that determines how many times the 1600-IP Series phone will cycle through its list of up to 5 emergency numbers (or up to 5 “Info” phone numbers), before it stops the dialing process and hangs up. When all of the programmed phone numbers have been dialed, the lap counter is incremented and the dialing process repeats. When the lap counter has been met, the dialing process stops and the 1600-IP Series phone hangs up.

* Note: This feature is disabled in the factory default setting.

If enabled and a ring-no-answer is detected, the 1600-IP Series phone will dial the next programmed speed dial number, and continue to cycle through the emergency numbers until a call is completed.

* Note: Factory set to redial if not answered after 7 rings.

If enabled and a busy is detected, the 1600-IP Series phone will dial the next programmed speed dial number, and continue to cycle through the numbers until a call is completed.

7. Dial Next Number on Busy (#18)

* Notes: This feature is enabled in the factory default setting. If the busy signal is interrupted with a promotional message, contact your central office to have it removed.

Touch Tone Dial on Busy

0 Disabled

1 Enabled*

The Touch Tone I.D. number (up to 6 digits) is used by emergency personnel to identify the location of the caller and is given out when the receiving party presses a Touch Tone Q. The security office can display the number using a Touch Tone decoder. To pro-

gram the I.D. number, enter the desired number followed by #20. Example: To store 333 as the I.D. number, enter: 3 3 3 # 2 0

8. Identification Number (#20)

The Access Code is used for remotely operating the relay (Doorstrike, Mag-Lock, etc) by calling into the unit. This code provides basic security and only allows operation of the relay and not the ability to change any of the programming parameters. Once entered, any of the “Remote Access Operation Commands” can be used. The code can be 1 to 6 digits in length and cannot contain a “Q”, “#” or match the numbers used for the security code. To disable the Access Code enter no digits then #21 in programming. Simply call the 1600-IP Series phone, the unit will automatically answer the line and output two beeps. You then enter the programmed 1 to 6 digit access code, 2 beeps should be heard. You can now enter any “Remote Access Operation Commands” (see page 26).

9. Access Code (#21)

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The microphone volume can be set from 1 to 9 (1 = lowest volume setting, 9 = the highest, factory set to 5) by entering the single digit then the memory location #22. Alternatively the microphone can be placed in the “ANC” Automatic Noise Cancelling mode by entering 0#22 in programming. With the mic in the ANC mode, when background noise increases, the mic gain will automatically decrease. When background noise decreases the mic gain will automatically increase. The ANC mode is useful in applications where the background noise level can change drastically such as a gas car running vs a diesel truck.

10. Microphone Volume/Automatic Noise Cancelling Mode (#22)

The speaker volume can be set from 0 to 9 (0 = lowest volume setting, 9 = the highest, factory set to 5) by entering the single digit then the memory location #23. Alternatively the speaker can be turned off for silent monitoring by entering 0#31 (see Speaker Mode section 19).

11. Speaker Volume (#23)

The one or two digit code stored in the Relay Activation Command is the touch tone command that the person being called must enter on their phone in order to actuate the relay (door strike/mag-lock/gate controller, etc). The code can contain the numbers 0 - 9, 00 - 99, ## or QQ (factory default). The code must not match the first 1 or 2 digits of the security code. To program the code to “##” you must enter Q#Q# #24 in programming. To program the code to “QQ” you must enter QQQQ #24 in programming. To disable this feature enter #24 without any preceding digits. The code must be entered while the remote phone is communicating with the Emergency/Entry phone. The Emergency/ Entry phone determines which direction the touch tone is coming from and only responds to touch tones from the called phone.

12. Relay Activation Command (#24)

The value stored in the Relay Activation Time is the amount of time the relay will be energized after a correct touch tone command is entered. This two digit number can range from 01 to 99 seconds, or enter 00 for 0.5 seconds. The factory setting is 5 seconds.

13. Relay Activation Time (#25)

The 2 amp relay contacts can be programmed to one of five different modes by entering 0,1,2,3 or 4 #26 in programming.

0 = Doorstrike Mode. When programmed for Doorstrike Mode the relay will momentarily activate for the preprogrammed relay activation time after

detecting the correct relay activation command (one or two digit touch tone) from the called party.

1 = Outbound Call Mode. When programmed for Outbound Call Mode the relay will activate continuously for the duration of any outbound call from the Emergency/Entry phone. This mode is useful for activating strobe lights for Emergency VoIP phones.

2 = Inbound/Outbound Call Mode. When programmed for Inbound/Outbound Call Mode the relay will activate continuously for the duration of any inbound or outbound call to or from the Emergency/Entry phone. This mode is useful for turning on IR flood lights, for VoIP phones with cameras, etc.

3 = Doorbell Mode. When programmed for Doorbell Mode the relay will momentarily activate the relay for the preprogrammed relay activation time on any outbound call from the Emergency/Entry phone. This mode is useful for activating a door chime, etc. When activating door chimes, a 0.5 - 1 second relay activation time is recommended.

4 = LV-1K Control Mode. When programmed for LV-1K Control Mode the relay will activate continuously while the Emergency/Entry phone is powered and registered to the SIP server. In the event the unit loses power and/or SIP registration the relay will turn off, activating LV-1K’s flashing LED and audible beep signals.

5 = Loud Ring Mode. When programmed for Loud Ring Mode the relay will continuously activate while the ringing extension is called. This mode is useful for activating a Viking model SL-2 strobe light, etc.

6 = Loud Ring Flash Mode. When programmed for Loud Ring Flash Mode the relay will momentarily turn on and off in a 400ms on/off cadence while the ringing extension is called. This mode is useful for activating a Viking LPL-1 Remote Visual Indicator, etc.

14. Relay Mode (#26)

The relay activation tone is a buzzing sound that is heard at the Emergency/Entry phone when the door strike relay is activated. After the called party enters the correct relay activation command, the called party will hear 2 short confirmation beeps and the Emergency phone will output a buzzing sound(realy activation tone) while the door strike relay is activated.The tone (buzz) length will match the relay activation time up to a maximum of 5 seconds. The tone (buzz) can be programmed to three different volume settings 1 = Low, 2= Medium, 3 = High in memory location #27. The tone can also be turned off/disabled by entering 0#27.

15. Relay Activation Tone (Buzz) Volume (#27)

The In-Band Audio Detection Sensitivity can be set from 1 to 9 (1 = minimum setting, 9 = the highest, factory set to 5) by entering the single digit then the memory location #28. Increasing or decreasing the sensitivity may be required in applications where you are making an outbound call through your VoIP phone system and are relying on In-Band analog audio detection of the distant party answering to turn on the call connected LED and/or play the location ID message on Emergency VoIP phones. NOTE: Power cycling the unit is required after touch tone programming this feature.

16. In-Band Audio Detection Sensitivity (#28)

The In-Band Audio Call Progress Detection can be set to 0 or 1 (0 = OFF, 1 = ON, factory set to 0) by entering the single digit then the memory location #29. In-Band Audio Call Progress detection should be turned ON in applications where you are making an outbound call through your VoIP phone system and are relying on In-Band analog audio detection of the distant party answering to turn on the call connected LED and/or play the location ID message on Emergency VoIP phones.

17. In-Band Audio Call Progress Detection (#29)

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The Auto Answer/Loud Ring feature can be set to one of four modes.

0 = Disabled: In the “Disabled” mode the phone will not automatically answer an incoming call. CAUTION: In the “Disabled” mode, touch tone pro- gramming will not be possible.

1 = Auto Answer (factory setting): In the “Auto Answer” mode the phone will automatically answer an incoming call on the first ring.

2 = Loud Ring: In the “Loud Ring” mode the phone will not automatically answer an incoming call but will output a loud ring signal out of the speaker

in a 2 seconds on, 4 seconds off ring pattern. The call can then be answered by pressing the button.

3 = Loud Ring with AGC: In the “Loud Ring with AGC” mode the phone will not automatically answer an incoming call but will output a loud ring signal out of the speaker in a 2 seconds on, 4 seconds off ring pattern. The phone will automatically increase or decrease the ring volume based on background ambient noise. The call can then be answered by pressing the button.

21. Auto Answer / Loud Ring (#33)

Step 1. Call into the 1600-IP Series phone with a Touch Tone phone and access programming.

Step 2.

Enter Q4, wait for the tone and then begin recording (28 seconds of record time is available).

Step 3. Enter # to stop the recording. Playback is automatic.

Step 4.

Enter Q5 to review the announcement again.

Step 5.

If you choose to not use a voice announcement, enter Q3 to clear the recording.

Example: “Elevator number 1215, located in the Financial Building, needs assistance. Press the star (Q) key on your telephone to

hear this announcement again.”

With “Q1” (factory default) programmed the HELP/CALL button alternately connects and disconnects calls. With “Q2” programmed the HELP/CALL button connects calls only. Pressing the button again after the call has been initiated will not terminate the call.

22. Enable/Disable Alternate Switch Action (Q1, Q2)

23. Recording the Announcement

With “Q6” (factory default) programmed the Remote Access Operation Commands (Q0 and Q1) to Un-Latch or Latch the relay are enabled.

With “Q7” programmed the Remote Access Operation Commands (Q0 and Q1) to Un-Latch or Latch the relay are disabled. Disabling the Latch commands can be useful in applications where you want to eliminate the possibility of inadvertently entering a latch command leaving a gate open/closed, etc.

24. Enable/Disable Relay Latching Commands (Q6, Q7)

Entering ### in programming will reset all of the Quick Programming Features back to their factory default settings. Note: The ### command will not change or reset your IP settings.

25. Reset All Quick Programming Features (###)

The “Call / Call Connected” LED can be programmed to one of four different modes: 0/OFF, 1/Entry Phone, 2/Emergency Phone (factory setting) or 3/Emergency Phone Outbound Only.

0 = OFF Mode: Useful for silent monitoring applications. In this mode the LED will not light during normal operation. It will only light (blink) if it cannot register with the programmed SIP server or while manually resetting all network parameters to factory default.

1 = Entry Phone Mode: The LED will remain ON in the idle state, turn off while button is pressed, blink during dialing, light steady when the call is answered, then turn OFF momentarily when the call is completed.

2 = Emergency Phone Mode: The LED will remain OFF in the idle state, blink during dialing, light steady when the call is connected, then turn OFF when the call is completed.

3 = Emergency Phone Outbound Only: On outbound calls, the LED will remain OFF in the idle state, blink during dialing, light steady when the call is connected, then turn OFF when the call is completed. On in-bound calls, the LED will remain off. This is useful for silent monitoring on inbound calls.

20. LED Mode (#32)

The call connected LED on the 1600-IP Series phone can be programmed to:

0 = LED will automatically light when the distant party has answered, this is the factory default setting.

1 = LED will light steady, only after a Touch Tone Q is entered from the called party.

18. “Call Connected” LED Control (#30)

The Speaker Mode can be set to one of three modes.

0 = OFF/Silent Monitoring Mode: In the “OFF” mode the speaker is disabled at all times. However, the speaker can be enabled after communication has been established by entering touch tone command “9#”. The speaker will remain on for the duration of the call.

1 = ON (factory setting): In the “ON” mode the speaker is enabled during In-bound and Out-bound calls.

2 = OFF Until Answered: In the “OFF Until Answered” mode the speaker will remain silent during dialing and will not turn on until

the called party has answered.

19. Speaker Mode (#31)

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Troubleshooting

If the unit cannot register with the programmed SIP server, the LED will blink on and off every two seconds, and three error beeps will be heard every 30 seconds until communication is restored. This alerts a potential user of a problem with the device that will prevent an emergency phone call from being made.

You may silence the error beeps, per instance, by pressing and holding the HELP/CALL button for 5 seconds or by clicking the “Mute Alarm Until Next Failure” button in the Viking VoIP Programming Software (see section A on page 19). The error beeps automatically re-enable once the unit is registered, to alert of any new problems that arise.

Operation

A. “HELP” / “CALL” Button

When the “HELP” / “CALL” button is pressed, the 1600-IP Series phone dials a pre-programmed telephone number. The Call Connected LED momentarily flashes during dialing. In the event the line is busy or there is a ring-no-answer, the unit can be programmed to call additional phone numbers.

The phone then cycles through up to 5 pre-programmed emergency numbers until the call is answered. When the call is answered, the digital voice announcer will automatically play to identify the location of the emergency call. The phones are factory programmed to play the announcement once, and then automatically light the “Call Connected” LED to show that handsfree communication to emergency personnel is established. The Q key will send the I.D. number (if programmed), and play the announcement again. The distant party will know the location of the emergency call by either the voice announcement or by decoding the Touch Tone I.D. number. Once the “Call Connected” LED is on, the # key can be used to force the phone to hang-up.

B. “INFO” Button (E-1600-20/22/52/53-IP)

When the “INFO” button is pressed (E-1600-20/22/52/53-IP only), the phone goes off-hook and dials the first “INFO” phone number programmed. If a busy signal is detected or the call goes unanswered, the phone will cycle through all five “INFO” phone numbers until the call is answered. When answered, handsfree communication is established. Note: The voice announcement is for Emer-

gency/Help calls only and will not play on a call initiated from the “INFO” button.

C. Remote Access Operation Commands

Feature

Tone Tone Command

Description

Activate

Relay

QQ or

___ ___

Momentarily activate relay (1 or 2 digits, factory set to QQ).

Un-Latch

Relay

Un-latch* (deactivate) the relay.

Latch Relay

Latch* (continuously activate) the relay.

Disconnect # Disconnects or forces the emergency phone to hang up.

Send ID and

Play Message

Send I.D. number (if programmed) and plays the announcement.

* Note: Latching commands must be enabled (Q6) in programming.

The following commands can be entered after answering an inbound call from the emergency phone. The commands can also be entered on an outbound call to the emergency phone. After the emergency phone auto answers the call, two beeps will be heard. If the access code has been disabled, you can now enter the Remote Access Operation Commands below. If an Access code has been programmed, enter the Access code digits. With the correct code entered, two beeps will be heard and you can now enter the Remote Access Operation Commands below.

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Viking Electronics E-1600-IP-EWP Product Manual

Specifications and Main Features

Frequently Asked Questions

User Manual