Viking VRUI5240GRSS, VBUI5150GLSS Installation Manual
Install / Use & Care
MANUAL
FR-D’installation/d’utilisation et d’entretien
ES-De instalación/operación y mantenimiento
5 SERIES
Professional Undercounter Refrigerator / Beverage Center
Réfrigérateur de comptoir / Stockage de boissons Professionnel
Refrigerador bajo mostrador / Centro de bebidas Profesional
VRUI5240, CVRUI5240
VBUI5150, CVBUI5150
VBUI5240, CVBUI5240
CONTENTS
Contents:
Safety information ...............................................................2
Unpacking your appliance ..................................................3
Warranty registration .....................................................3
Installing your appliance ......................................................4
Cabinet clearances .........................................................4
Leveling the appliance ....................................................4
Electrical connection ......................................................5
Product dimensions ............................................................6
Using your Electronic control .............................................8
Starting your appliance ...................................................8
Sleep mode ....................................................................8
Turning your appliance "ON" or "OFF" ...........................8
Interior display lighting ....................................................8
Adjusting the temperature ..............................................9
Temperature mode .........................................................9
Control lock ....................................................................9
Temperature sensor error codes ....................................9
Alarms ..........................................................................10
Door ajar ...................................................................10
Power failure ............................................................10
Temperature alarm ...................................................10
V acation mode ..............................................................11
Shelving confi gurations ....................................................12
Care and cleaning .............................................................15
Energy saving tips .............................................................15
Service Information .............................................................16
Troubleshooting ................................................................17
Warranty ...........................................................................18
Important Safety Instructions
Warnings and safety instructions appearing in this
guide are not meant to cover all possible conditions and
situations that may occur. Common sense, caution, and
care must be exercised when installing, maintaining, or
operating this appliance.
Recognize Safety Symbols,
Words, and Labels.
!
WARNING
WARNING - You can be killed or seriously injured
if you do not follow these instructions.
!
CAUTION
CAUTION-Hazards or unsafe practices which could re-
sult in personal injury or property / product damage.
NOTE
!
WARNING
State of California Proposition 65 Warning:
This product contains one or more chemicals known
to the State of California to cause cancer.
NOTE-Important information to help assure a problem
free installation and operation.
!
WARNING
State of California Proposition 65 Warning:
This product contains one or more chemicals known
to the State of California to cause birth defects or
other reproductive harm..
2
UNPACKING YOUR APPLIANCE
!
WARNING
EXCESSIVE WEIGHT HAZARD
Use two or more people to move product.
Failure to do so can result in personal injury .
Remove Interior Packaging
Your appliance has been packed for shipment with all parts
that could be damaged by movement securely fastened.
Remove internal packing materials and any tape holding
internal components in place. The owners manual is
shipped inside the product in a plastic bag along with the
warranty registration card, and other accessory items.
Important
Keep your carton and packaging until your appliance
has been thoroughly inspected and found to be in good
condition. If there is damage, the packaging will be needed
as proof of damage in transit. Afterwards please dispose of
all items responsibly.
Warranty Registration
It is important you send in your warranty registration card
immediately after taking delivery of your appliance or you
can register online at www.vikingrange.com in the US or
brigade.ca in Canada.
The following information will be
required when registering your
appliance.
Service Number
Serial Number
Date of Purchase
Dealer’s name and address
The service number and serial number can be found on the
serial plate which is located inside the cabinet on the left
side near the top. See fi gure 1.
VIKING RANGE, LLC
GREENWOOD, MS 38930
Online registration
available at
www.vikingrange.com in
the US or
brigade.ca in Canada
!
WARNING
WARNING - Dispose of the plastic bags which can
be a suffocation hazard.
Note to Customer
This merchandise was carefully packed and thoroughly
inspected before leaving our plant. Responsibility for its
safe delivery was assumed by the retailer upon acceptance
of the shipment. Claims for loss or damage sustained in
transit must be made to the retailer.
NOTE
DO NOT RETURN DAMAGED MERCHANDISE TO THE
MANUFACTURER - FILE THE CLAIM WITH THE
RETAILER.
!
CAUTION
XXXXXXXXXXXX
Figure 1
!
WARNING
WARNING - Help Prevent Tragedies
Child entrapment and suffocation are not problems of
the past. Junked or abandoned refrigerators are still
dangerous - even if they sit out for "just a few hours".
If you are getting rid of your old refrigerator, please
follow the instructions below to help prevent
accidents.
If the appliance was shipped, handled, or stored in other
than an upright position for any period of time, allow the
appliance to sit upright for a period of at least 24 hours
before plugging in. This will assure oil returns to the
compressor. Plugging the appliance in immediately may
cause damage to internal parts.
Before you throw away your old refrigerator or
freezer:
• Take off the doors or remove the drawers.
• Leave the shelves in place so children may not
easily climb inside.
3
I NSTALLING YOUR APPLIANCE
Select Location
The proper location will ensure peak performance of your
appliance. We recommend a location where the unit will
be out of direct sunlight and away from heat sources. To
ensure your product performs to specifi cations, the recom-
mended installation location temperature range is from 55
to 100°F (13 to 38°C).
Cabinet Clearance
Ventilation is required from the bottom front of the appliance. Keep this area open and clear of any obstructions.
Adjacent cabinets and counter top can be installed around
the appliance as long as the front grille remains unobstructed. All Professional models with articulated hinges are
intended for built-in applications only.
!
CAUTION
Front Grille
Do not obstruct the front grille. The openings within the
front grille allow air to fl ow through the condenser heat ex-
changer. Restrictions to this air fl ow will result in increased
energy usage and loss of cooling capacity. For this reason
it is important this area to not be obstructed and the grille
openings kept clean. Viking Range, LLC does not recommend the use of a custom made grille as air fl ow may be
restricted. (See Figure 2).
Front Grille,
keep this area
open.
Front Leveling
Legs
Figure 2
Rear
Leveling
Legs
Leveling Legs
Adjustable legs at the front and rear corners of the appliance should be set so the unit is fi rmly positioned on the
fl oor and level from side to side and front to back. The
overall height of your appliance may be adjusted higher (by
turning the leveling leg out, CCW) and lower (by turning the
leveling leg in, CW) dimensions as shown in Table "A".
To adjust the leveling legs, place the appliance on a solid
surface and protect the fl oor beneath the legs to avoid
scratching the fl oor. With the assistance of another person,
lean the appliance back to access the front leveling legs.
Raise or lower the legs to the required dimension by turning
the legs. Repeat this process for the rear by tilting the appliance forward using caution. On a level surface check the
appliance for levelness and adjust accordingly.
The front grille screws may be loosened and the grille adjusted to the desired height. When adjustment is complete
tighten the two front grille screws. (See Figure 5).
Model
VRUI5240, CVRUI5240
VBUI5150, CVUBI5150
VBUI5240, CVUBI5240
Door
Style
(G)
T able A
Minimum
Height
33 3⁄4"
(85.7 cm)
Maximum
Height
34 3⁄4"
(88.3 cm)
4
I NSTALLING YOUR APPLIANCE
!
WARNING
Figure 3
Do not remove
ground prong
Figure 4
Electrical Shock Hazard
• Do not use an extension cord with this appliance.
They can be hazardous and can degrade product
performance.
• This appliance should not, under any circumstances, be installed to an un-grounded electrical supply.
• Do not remove the grounding prong from the power
cord. (See Figure 3).
• Do not use an adapter. (See Figure 4).
• Do not splash or spray water from a hose on the
appliance. Doing so may cause an electrical shock,
which may result in severe injury or death.
Electrical Connection
A grounded 115 volt, 15 amp dedicated circuit is required.
This product is factory equipped with a power supply
cord that has a three-pronged, grounded plug. It must be
plugged into a mating grounding type receptacle in accordance with the National Electrical Code and applicable local codes and ordinances (see Figure 6). If the circuit does
not have a grounding type receptacle, it is the responsibility
and obligation of the customer to provide the proper power
supply. The third ground prong should not, under any circumstances, be cut or removed.
Figure 5
Front grille
Front grille screw
Figure 6
NOTE
Ground Fault Circuit Interrupters (GFCI) are prone to nuisance tripping which will cause the appliance to shut down.
GFCI’s are generally not used on circuits with power equipment that must run unattended for long periods of time, unless required to meet local building codes and ordinances.
5
PRODUCT DIMENSIONS
ROUGH-IN OPENING DIMENSIONS CABINET DIMENSIONS
MODEL "A" "B" "C" "D" "E" "F" "G" "H" "J"
VBUI5150
CVBUI515
VRUI5240
CVRUI5240
VBUI5240
CVBUI5240
15"
(38.1 cm)
24"
(61 cm)
**34" to 35"
(86.4 to 88.9 cm)
**34" to 35"
(86.4 to 88.9 cm)
*
*
14 7⁄8"
(37.8 cm)
237⁄8"
(60.7 cm)
* Depth dimension of rough-in opening may vary depending on each individual installation. To recess entire door "F" dimension plus 1" (2.5 cm) for thickness of power cord plug is required.
** Minimum rough-in opening required is to be larger than the adjusted height of the cabinet.
333⁄4" to 343⁄4"
(85.7 to 88.3 cm)
333⁄4" to 343⁄4"
(85.7 to 88.3 cm)
2323⁄32"
(60.2 cm)
2323⁄32"
(60.2 cm)
267⁄32"
(66.6 cm)
267⁄32"
(66.6 cm)
3713⁄32"
(95 cm)
4613⁄32"
(117.9 cm)
177⁄16"
(44.3 cm)
267⁄16"
(67.2 cm)
"C"
Figure 7
Figure 8
"A"
"B"
"E"
"D"
Figure 7a
If necessary to gain clearance inside the rough-in
opening a hole can be cut through the adjacent cabinet and the power cord routed through this hole to a
power outlet. Another way to increase the available
opening depth is to recess the power outlet into the
rear wall to gain the thickness of the power cord plug.
Not all recessed outlet boxes will work for this application as they are too narrow, but a recessed outlet box
equivalent to Arlington #DVFR1W is recommended for
this application, (see Figure 8).
6
PRODUCT DIMENSIONS
PRODUCT DATA
MODEL
VBUI5150
CVBUI5150
VRUI5240
CVRUI5240
VBUI5240
CVBUI5240
ELECTRICAL
REQUIREMENTS #
115V/60HZ/15A
115V/60Hz/15A
# A grounded 15 amp dedicated circuit is required.
Follow all local building codes when installing
electrical and appliance.
PRODUCT
WEIGHT
105 lbs
(47.6 kg)
140 lbs
(63.6 kg)
"H"
"J"
"G"
"D"
"E"
1
⁄2" (8.9 cm)
3
Minimum
Figure 9
"F"
211⁄2"
(54.6 cm)
7
USING YOUR ELECTRONIC CONTROL
Temp
Minus
keypad
keypad
On/Off
Temp
Plus
keypad
Figure 10
Electronic single
zone control
Power Failure
ALARM RESET
Starting your appliance:
Plug the appliance power cord into a 115 volt wall outlet.
Your appliance is shipped from the factory in the "On" position and will begin start-up of cooling as soon as power is
supplied. If the appliance does not start, confi rm that the
wall outlet has power, and that the control is in the "On"
position, (See "Turning your appliance On and Off" below).
The control display is covered with a clear plastic fi lm. This
fi lm may be removed by carefully lifting the fi lm at a corner.
Lights keypad
Display Area
(glass door
only)
Lock
keypad
System Status
indicators
The sleep mode can be disabled if you prefer to have the
display on continuously. Press and hold the "Lock" keypad until the display goes past "Loc" and reads "nSL". To
enable the sleep mode, repeat the instruction, again going
past "Loc" until the display reads "SLP".
On initial power up, the control display will indicate a
"Power Failure" alarm. This is a normal condition as the appliance was powered-up at the factory for quality inspection
and then removed from power. A momentary press of the
"On/Off" keypad will reset this alarm condition. (See Alarms
section on page 10).
Sleep mode:
If no keypads are pressed for 60 seconds, the display will
enter sleep mode to conserve power. The control panel will
go dark with the exception of the system status "OK" indicator which will remain enabled. Alarm conditions will wake
the display, (see alarms on page 10).
To make the following changes to the control settings
(turning the appliance ON/OFF, adjusting the temperature, changing the interior lights, and activating vacation mode), the control must be awake.
To wake the display press any keypad. A confi rm tone will
sound, and the current storage compartment temperature
will be displayed.
Turning your appliance ON and OFF:
If the appliance is "On", (and out of sleep mode) the temperature will be shown in the display area of the control.
To turn the appliance "Off", press and hold the "On/Off"
keypad for 4-seconds. "OFF" will now be displayed on the
control.
To turn the appliance "On", press and hold the "On/Off"
keypad for 4-seconds.
Interior display lighting: (Glass door models only)
Your appliance is equipped with a dual light level display
lighting feature. With the control out of sleep mode press
the "Light" keypad once to activate the interior lighting
display feature at full illumination. A confi rmation tone will
sound, and the light bulb "Icon" will illuminate. Pressing
the "Light" keypad a 2nd time will dim the lighting to 50%.
A 3rd press will deactivate the display lighting feature. The
display lighting will automatically deactivate after 4-hours.
8
USING YOUR ELECTRONIC CONTROL
Adjusting the temperature:
To set or check the set-point temperature (with the control
out of sleep mode), press the "-" or "+" keypads. "SET" will
be indicated on the user interface panel and the current
set-point temperature will display and fl ash. Subsequent
presses of the "-" or "+" keypads will adjust the temperature
colder or warmer respectively. When you have reached
your desired set-point temperature, press the "On/Off" keypad to accept, or do nothing and the "Set" mode will timeout in 10-seconds accepting the displayed temperature as
the new set-point.
The available set-point temperature range for your appliance is 34°F (1.2°C) to 42°F (5.7°C). If you attempt to
adjust the temperature outside of this range you will receive
an audible notifi cation.
When initially loading your product with warm contents, it
may take up to 48-hours for the storage compartment temperature to stabilize.
When making temperature set-point changes, it may take
up to 24-hours for the stored contents to stabilize at your
new set-point temperature.
Factors that affect the storage compartment stabilized
temperature:
• Changes to temperature setting.
• Room temperature changes.
• Temperature of stored contents.
- Loading warm contents.
- Cold content load will delay the change to a warmer
set-point temperature.
- Warm content load will delay the change to a colder
set-point temperature.
• Usage, (number and duration of the door openings).
• Use of the storage compartment display lighting, (glass
door product only).
• Installation of the appliance in direct sunlight or next to
a heat source.
Temperature mode:
The temperature mode is preset from the factory in Fahrenheit (°F) but you have the option to change it to Centigrade
(°C). To change the mode, press and hold the "-" keypad,
while pressing the "+" keypad, then release the "-" keypad.
The temperature will now be displayed in Centigrade (°C).
Repeat the procedure to change the temperature mode
back to Fahrenheit (°F).
Control lock:
The control panel can be locked to avoid unintentional
changes. To lock the control, press and hold the "Lock" keypad until the display reads "Loc" then immediately release
your fi nger from the keypad. The lock icon will fl ash 3-times
and then continuously illuminate. When the control panel is
locked, only the Lock keypad, System Status OK indicator
, and the Alarm indicator are active. To un-lock the control
panel, repeat this instruction until the display reads "nLc",
then immediately release your fi nger from the keypad.
NOTE
If the control lock is active (illuminated lock icon)
the control will have to be unlocked before using
the keypad to reset an alarm condition. See page 9
(Control Lock) for instructions for unlocking the control.
Temperature Sensor Error Codes
The temperature sensors are monitored continuously. Any
OPEN or SHORTED circuit condition will initiate an ERROR CODE as listed below:
Temperature Sensor Error Codes
Sensor Displayed Code Error Description Action to Take
Single Zone
Temperature
Sensor
Defrost Sensor
Failed temperature sensor in the single
zone compartment. Can lead to
unwanted storage temperatures and/or
spoiled perishable goods.
Failed defrost temperature sensor.
Causes unit to not defrost properly and
can create large frost build-up. Can lead to
water damage to the unit and
surrounding fl oor.
Call service to have the
temperature sensor replaced and
remove all perishable goods from
compartment to prevent spoilage.
Unplug the power cord
immediately and call service to have
the defrost sensor replaced.
9
USING YOUR ELECTRONIC CONTROL
Alarms:
The control will alert you to conditions that could adversely
affect the performance of the appliance.
Temp
ALARM RESET
Door Ajar
ALARM RESET
• Door ajar - If the door is open, or not closed prop-
erly, for more than 5-minutes the System Status OK
indicator will turn-off, the "Door Ajar" indicator will fl ash,
and a tone will sound every 60 seconds. Additionally,
an "ALARM RESET" indicator will be displayed below
the "On/Off" keypad.
NOTE
The audible alarm can be muted, for each occurrence,
by pressing the lock keypad.
This alarm condition can be reset by closing the door or
momentarily pressing the "On/Off" keypad, (i.e.-if you
are cleaning the storage compartment, etc.). The alarm
will recur in 5-minutes if the alarm condition persists.
• Temperature alarm - If the storage compart-
ment temperature deviates excessively from your
set-point temperature for an extended period of time,
the "TEMP" indicator will fl ash, and an audible tone
will sound every 60 seconds. Additionally, an "ALARM
RESET" indicator will be displayed below the "ON/
OFF" keypad.
NOTE
After a high temperature alarm condition, check all perishables to ensure they are safe for consumption.
NOTE
The temperature alarm may occur as a result of high usage
or introduction of warm contents to the storage compartment. If the temperature alarm continues to occur, your unit
may require service.
Power Failure
ALARM RESET
• Power failure - If power to the appliance is inter-
rupted the System Status indicator will turn-off and
the "Power Failure" indicator will fl ash. Additionally, an
"ALARM RESET" indicator will be displayed below the
"On/Off" keypad. No audible tone will sound. This alarm
condition can be reset by momentarily pressing the
"On/Off" keypad. If this alarm occurs, it is recommended that you check the condition of any perishables,
even if the appliance is operating normally and the temperature has recovered, as prolonged power outages
could result in excessive temperature excursions which
may spoil perishables.
NOTE
The audible alarm can be muted, for each occurrence, by
pressing the lock keypad.
This alarm condition can be reset by momentarily pressing
the "On/Off" keypad. If this alarm occurs it is recommended
that you check the condition of your stored contents, even
though the appliance is operating normally and the temperature has recovered, as prolonged temperature excursions
could spoil perishables.
Door Ajar
NOTE
Multiple alarms are possible, i.e.- "Door Ajar" for a prolonged period may trigger a "Temp" alarm, in which case
both "Door Ajar" and "Temp" indicators will activate.
Temp
10
USING YOUR ELECTRONIC CONTROL
Vacation mode:
This operating mode can be used to save energy during
high cost energy periods, or when you won't be using your
appliance for an extended period of time by disabling the
lights, alarm tones, and keypad entry tones. Vacation mode
also serves as a Sabbath mode, disabling functions and
its controls in accordance with the weekly Sabbath and
religious holidays observed within the Orthodox Jewish
community. When used as Sabbath mode, you may open
or close the door at any time to access contents without
concern of directly turning on or off any lights, digital readouts, solenoids, fans, valves, compressor, icons, tones, or
alarms.
When activated, the display, alarm indicators and tones,
keypad touch tones, interior lights, and all options are disabled. All keypad functions are disabled, with the exception
of the "On/Off" keypad which is required to exit Vacationmode. Storage compartment temperatures are monitored
and controlled at the settings prior to entering Vacation
mode.
To enter Vacation Mode (with the control out of sleep
mode), press and hold the "On/Off" keypad until the display
goes past "OFF" and reads "VAC". The display will fl ash
"VAC" 3-times to acknowledge your request, then will
display "VAC" continuously until Vacation mode is exited.
A power outage will not exit Vacation mode, exiting can
only be accomplished manually. To exit Vacation mode and
return to normal operation, press and hold the "On/Off"
keypad until the control displays the temperature.
11
SHELVING CONFIGURATIONS
Loading Tips and Suggestions
Your appliance is equipped with a cantilever shelf system
which provides maximum adjust ability and customizing of
the shelving arrangements listed below.
Figure 13
Figure 11
VBUI5150 Beverage Center:
15" (38.1 cm) Wide Models:
Shown with a glass door. Figure 11.
(2) frame and fl at glass shelf. (See Figure 14).
Figure 12
VRUI5240 Refrigerator:
24" (61 cm) Wide Models:
Shown with a glass door. Figure 13.
(1) half width fl at glass cantilever shelf. (See Figure 14).
(1) wine cutout and fl at glass cantilever shelf.
(See Figure 15).
(1) frame and fl at glass crisper cover.
(1) roll-out crisper pan
To remove the crisper :
Pull out until it stops. Lift up on the front of the pan, and
remove it from the frame.
VBUI5240 Beverage Center:
24" (61 cm) Wide Models:
Shown with a glass overlay door. Figure 12.
(2) wine cutout and fl at glass cantilever shelf.
(See Figure 15).
(1) 5 bottle rollout display rack with vibration dampening mat
(See Figure 16).
12
Wine shelf
underneath glass
SHELVING CONFIGURATIONS
Figure 14
Frame and fl at glass shelf
with trim
Figure 15
Wine cutout and fl at glass shelf with vibration dampening
mat, the glass can be removed for wine storage.
Figure 16
5 bottle rollout display rack with vibration dampening mat
13
SHELVING CONFIGURATIONS
!
CAUTION
Make sure your cantilever shelf is secure on the shelf
supports by pressing down on the shelf before loading the
shelf.
Shelf support
slot
Installed shelf
tang
Rear tang
(hook) on
shelf
To Add or Remove a Shelf
Remove stored product from the shelf. Do not try to remove
a loaded shelf from the appliance. Grasp the shelf front with
both hands, rotate the front upward and lift out. (See Figure
17b). To install a shelf insert the shelf in the appliance and
insert the top hooks into the shelf support slots and drop
the shelf down so the hooks drop over the bottom of the
slots.
Figure 17a
Tall bottle
storage
area
Figure 17
Grasp the shelf by the front with
Figure 17b
both hands and rotate the front
of the shelf up, then lift the shelf
up and remove the shelf from the
shelf ladders.
!
CAUTION
Never try to move a loaded shelf, remove everything from
the shelf before moving. Use both hands when moving a
shelf.
14
CARE AND CLEANING AND ENERGY SAVING TIPS
Front Grille
Be sure that nothing obstructs the required air fl ow open-
ings in front of the cabinet. At least once or twice a year,
brush or vacuum lint and dirt from the front grille area (see
page 4).
!
CAUTION
SHOCK HAZARD: Disconnect electrical power from the
appliance before cleaning with soap and water.
Cabinet
The painted cabinet can be washed with either a mild soap
and water and thoroughly rinsed with clear water. NEVER
use abrasive scouring cleaners.
Interior
Wash interior compartment with mild soap and water. Do
NOT use an abrasive cleaner, solvent, polish cleaner or
undiluted detergent.
Care of Appliance
1. Avoid leaning on the door, you may bend the door
hinges or tip the appliance.
2. Exercise caution when sweeping, vacuuming or mopping near the front of the appliance. Damage to the
grille can occur.
3. Periodically clean the interior of the appliance as
needed.
4. Periodically check and/or clean the front grille as
needed.
In the Event of a Power Failure
If a power failure occurs, try to correct it as soon as possible. Minimize the number of door openings while the
power is off so as not to adversely affect the appliance's
temperature.
The following suggestions will minimize the
cost of operating your refrigeration appliance.
1. Do not install your appliance next to a hot appliance
(cooker, dishwasher, etc.), heating air duct, or other
heat sources.
2. Install product out of direct sunlight.
3. Ensure the front grille vents at front of appliance beneath door are not obstructed and kept clean to allow
ventilation for the refrigeration system to expel heat.
4. Plug your appliance into a dedicated power circuit. (Not
shared with other appliances).
5. When initially loading your new product, or whenever
large quantities of warm contents are placed within
refrigerated storage compartment, minimize door
openings for the next 12 hours to allow contents to pull
down to compartment set temperature.
6. Maintaining a relatively full storage compartment will
require less appliance run time than an empty compartment.
7. Ensure door closing is not obstructed by contents
stored in your appliance.
8. Allow hot items to reach room temperature before placing in product.
9. Minimize door openings and duration of door openings.
10. Use the warmest temperature control set temperature
that meets your personal preference and provides the
proper storage for your stored contents.
11. When on vacation or away from home for extended pe-
riods, set the appliance to warmest acceptable tem perature for the stored contents.
12. Set the control to the “off” position if cleaning the
appliance requires the door to be open for an extended
period of time.
13. For wine storage products:
When serving temperatures are not required,
return the compartment(s) set temperature to the
ideal red and white wine long term storage tem perature of 13°C / 55°F.
Light assembly replacement
All models use an LED to illuminate the interior of the appliance. This component is very reliable, but should it fail,
contact a qualifi ed service technician for replacement of the
LED.
15
SERVICE INFORMATION
If service is required, call your authorized service agency.
Have the following information readily available:
• Model number
• Serial number
• Date purchased
• Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are
unable to obtain the name of an authorized service agency,
or if you continue to have service problems, contact Viking
Range, LLC at (888) 845-4641 or write to:
VIKING RANGE, LLC
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the information indicated below. You will need it
if service is ever required. The serial number and model
numbers for your refrigerator are located on the upper wall,
behind the lighting:
Model No. ___________________________________
Serial No. _____________________________________
Date of Purchase ______________________________
Date Installed _________________________________
Dealer’s Name ________________________________
Address _____________________________________
__________________________________________
If service requires installation of parts, use only authorized
parts to insure protection under the warranty.
Keep this manual for future reference.
16
TROUBLESHOOTING
Before You Call for Service
If the appliance appears to be malfunctioning, read
through this manual fi rst. If the problem persists, check the
troubleshooting guide below. Locate the problem in the
guide and refer to the cause and its remedy before calling
for service. The problem may be something very simple
that can be solved without a service call. However, it may
be required to contact your dealer or a qualifi ed service
technician.
!
WARNING
Electrocution Hazard
• Never attempt to repair or perform maintenance on
the appliance until the main electrical power has been
disconnected. Turning the appliance control "OFF"
does not remove electrical power from the units wiring.
• Replace all parts and panels before operating.
!
CAUTION
In the unlikely event you lose cooling in your unit, do not
unplug the product from the electric supply, but do call
a qualifi ed service technician immediately. It is possible
that the loss of cooling capacity is a result of excessive
frost build-up on the evaporator cooling coil. In this case,
removing power to the unit will result in the melting of this
excessive quantity of ice, which could generate melt water
that exceeds the capacity of the defrost drain system and
could result in water damage to your home. The end-user
will be ultimately responsible for any water damage caused
by prematurely turning the unit off without appropriately
managing the excess water run-off.
Problem Possible Cause Remedy
Appliance not cold enough
(See “Adjusting the temperature" on
page 9)
Appliance too cold
(See “Adjusting the Temperature” on
page 9)
No interior light. • Failed LED light assembly or light
Light will not go out when door is
closed
Noise or Vibration • Appliance not level
Appliance will not run. • Appliance turned off
• Control set too warm
• Content temperature not stabilized.
• Excessive usage or prolonged
door openings.
• Airfl ow to front grille blocked.
• Door gasket not sealing properly.
• Control set too cold
• Door gasket not sealing properly.
switch.
• Display light is turned on. (Glass
door models only.
• Door not activating light switch.
• Failed light switch
• Fan hitting tube obstruction.
• Power cord not plugged in.
• No power at outlet.
• Adjust temperature colder. Allow 24 hours for temperature to
stabilize.
• Allow temperature to stabilize for
at least 24 hours.
• Airfl ow must not be obstructed to
front grille. See “clearances” on
page 4.
• Check door alignment and/or
replace door gasket.
• Adjust temperature warmer.
Allow 24 hours for temperature to
stabilize.
• Check door alignment and/or
replace door gasket.
• Contact a qualifi ed service techni-
cian.
• Turn off display light, shut door.
• Appliance not level, level appliance, (See page 4, “leveling legs”)
• Contact a qualifi ed service techni-
cian.
• Level appliance, see “Leveling
Legs” on page 4.
• Contact a qualifi ed service techni-
cian.
• Turn appliance on. See “Starting
your appliance” on page 8.
• Plug in power cord.
• Check house circuit.
17
HOUSEHOLD PRODUCT WARRANTY
UNDERCOUNTER REFRIGERATOR / BEVERAGE CENTER WARRANTY
Undercounter refrigerators / Beverage Centers and all of their component parts, except as detailed below*†, are warranted to be free from defective
materials or workmanship in normal residential use for a period of two (2) years from the date of original retail purchase. Viking Range, LLC, warrantor,
agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period.
*FULL NINETY (90) DAY COSMETIC WARRANTY: Product is warranted to be free from cosmetic defects in materials or workmanship (such
as scratches on stainless steel, paint/porcelain blemishes, etc.) for a period of ninety (90) days from the date of original retail purchase or
closing date for new construction, whichever period is longer. Any defects must be reported to the selling dealer within ninety (90) days from
date of original retail purchase. Viking Range, LLC uses high quality processes and materials available to produce all color fi nishes. However,
slight color variation may be noticed because of the inherent differences in painted parts and porcelain parts as well as differences in kitchen
lighting, product locations, and other factors. Therefore, this warranty does not apply to color variation attributable to such factors.
†FULL NINETY (90) DAY WARRANTY IN “RESIDENTIAL PLUS” APPLICATIONS: This full warranty applies to applications where use
of the product extends beyond normal residential use, but the warranty period for products used in such applications is ninety (90) days.
Examples of applications covered by this warranty are bed and breakfasts, fi re stations, private clubs, churches, yachts, etc. Under this
“Residential Plus” warranty, the product, its components and accessories are warranted to be free from defective material or workmanship
for a period of ninety (90) days from the date of original retail purchase. This warranty excludes use of the product in all commercial locations
such as restaurants, food service locations and institutional food service locations.
SIX YEAR FULL WARRANTY ON SEALED REFRIGERATION PARTS AS LISTED
Any sealed refrigeration system component, as listed below, is warranted to be free from defective materials or workmanship in normal household use
during the third through the sixth year from the date of original retail purchase. Viking Range, LLC, warrantor, agrees to repair or replace, at its option,
any part which fails or is found to be defective during the warranty period.
Sealed Refrigeration System Components: Compressor, Evaporator, Condenser, Connecting Tubing, Dryer/Strainer
TWELVE YEAR LIMITED WARRANTY ON SEALED REFRIGERATION PARTS AS LISTED
Any sealed refrigeration system component, as listed above, which fails due to defective materials or workmanship in normal household use during the
seventh through the twelfth year from the date of original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner
paying all other costs, including labor.
TWO YEAR FULL WARRANTY
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product during the term of
the warranty and applies to products purchased and located in the United States, Canada, Mexico and the Caribbean (excluding Cuba, Dominican
Republic, and Haiti). Products must be purchased in the country where service is requested. If the product or one of its component parts contains a
defect or malfunction during the full warranty period after a reasonable number of attempts by the warrantor to remedy the defect or malfunction, the
owner is entitled to either a refund or replacement of the product or its component part or parts. Replacement of a component part includes its free
installation, except as specifi ed under the limited warranty. Under the terms of this warranty, service must be performed by a factory authorized Viking
Range, LLC service agent or representative. Service will be provided during normal business hours, and labor performed at overtime or premium rates
shall not be covered by this warranty.
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance, providing proof of purchase upon request, and
making the appliance reasonably accessible for service. The return of the Owner Registration Card is not a condition of warranty coverage. You should,
however, return the Owner Registration Card so that Viking Range, LLC can contact you should any question of safety arise which could affect you.
This warranty gives you specifi c legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.
WHAT IS NOT COVERED BY THIS WARRANTY: This warranty shall not apply to damage resulting from abuse, failure to provide reasonable and
necessary maintenance, accident, delivery, negligence, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use,
improper installation, improper operation, or repair or service of the product by anyone other than an authorized Viking Range, LLC service agency or
representative. This warranty does not apply to commercial usage.
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY
OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS PRODUCT SHALL BE THE REMEDIES
SET FORTH ABOVE. VIKING RANGE, LLC IS NOT RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGE, INCLUDING BUT NOT
LIMITED TO FOOD OR MEDICINE LOSS, DUE TO PRODUCT FAILURE, WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH OF
CONTRACT OR OTHERWISE. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusions may not apply to you. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF COVERAGE OF THE APPLICABLE EXPRESS WRITTEN
LIMITED WARRANTIES SET FORTH ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may
not apply to you.
To obtain warranty service, contact an authorized Viking Range, LLC service agent, or Viking Range, LLC, 111 Front Street, Greenwood, Mississippi
38930, (888) 845-4641. Provide model and serial number and date of original purchase or closing date for a new construction. For the name of your
nearest authorized Viking Range, LLC service agency, call Viking Range, LLC.
IMPORTANT: Retain proof of original purchase to establish warranty period.
Specifi cations subject to change without notice.
TERMS AND CONDITIONS
WARRANTY SERVICE
18
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