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Installation /
Use & Care
MANUAL
5 SERIES
Outdoor Warming Drawer/
Convenience Center
VQEWD5301
VQEWD5421
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Table of Contents
Warnings __________________________________________________________________________ 3
Installation ________________________________________________________________________ 5
Dimensions VQEWD5301 _________________________________________________________ 6
Dimensions VQEWD5421 _________________________________________________________ 8
Important Safety Warnings __________________________________________________________ 10
Before Using your Appliance _________________________________________________________ 11
Temperature Controls ______________________________________________________________ 11
Heat Light ON _________________________________________________________________ 11
Moisture Vent Control __________________________________________________________ 11
Cleaning and Maintenance __________________________________________________________ 12
Troubleshooting ___________________________________________________________________ 12
Service Information ________________________________________________________________ 13
Outdoor Warranty _________________________________________________________________ 14
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Warnings
Warning and Important Safety Instructions appearing in this manual are not meant to cover all possible conditions and situations
that may occur. Common sense, caution, and care must be exercised when installing, maintaining, or operating the appliance.
ALWAYS contact the manufacturer about problems or conditions you do not understand.
Recognize Safety Symbols, Words, Labels
DANGER
Hazards or unsafe practices which WILL result in
severe personal injury or death
WARNING
Hazards or unsafe practices which COULD result in death or
severe personal injury
CAUTION
Hazards or unsafe practices which COULD result in minor
personal injury.
All safety messages will identify the hazard, tell you how
to reduce the chance of injury, and tell you what can happen if
the instructions are not followed.
Read and follow all instructions before using this appliance to prevent the potential risk of re, electric shock, personal injury or
damage to the appliance as a result of improper usage of the appliance. Use appliance only for its intended purpose as described
in this manual.
To ensure proper and safe operation: Appliance must be properly installed and grounded by a quali ed technician. DO NOT
attempt to adjust, repair, service, or replace any part of your appliance unless it is speci cally recommended in this manual. All
other servicing should be referred to a quali ed servicer.
WARNING WARNING
To avoid risk of property damage, personal injury
or death; follow information in this manual exactly
to prevent a re or explosion. DO NOT store or use
gasoline or other ammable vapors and liquids in the
vicinity of this or any appliance.
This appliance is equipped with a 3-prong
power cord with a grounding plug for your
protection against shock hazard and should
be plugged directly into a properly grounded
receptacle. Only use power cord supplied with
the unit.
ELECTRICAL SHOCK HAZARD
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Warnings
WARNING WARNING
NEVER use this appliance as a space heater to heat or
warm the room. Doing so may result in carbon monoxide
poisoning and overheating of the drawer.
WARNING
DO NOT use plastic wrap to cover foods placed in the
drawer, nor to keep foods warm that are wrapped or
placed in plastic containers for heating. Plastics can melt
onto the drawer if they are in direct contact. If melted
onto the drawer, they can be very di cult to remove.
CAUTION
DO NOT use any cleaning agent with chlorine or
chlorine compounds on stainless steel nish. Chlorine
and chlorine compounds are corrosive to stainless steel.
WARNING
To avoid sickness and food waste, do not allow
defrosted food to remain in the drawer for more than
two hours.
BURN OR ELECTRICAL SHOCK HAZARD
Make sure all controls are OFF and drawer is
COOL before cleaning. Failure to do so can
result in burns or electrical shock.
WARNING
NEVER cover any slots, holes or passages in the drawer or
cover an entire rack with materials such as aluminum foil.
Doing so blocks air ow through the oven and may cause
carbon monoxide poisoning. Aluminum foil linings may
also trap heat, causing a re hazard.
WARNING
Make sure that incoming voltage is the same as unit
rating. An electric rating plate specifying voltage, hertz,
wattage, amps, and phase is attached to the product.
Wiring the warming drawer with more voltage than it is
rated for may cause severe damage to the thermostat,
element, and other components. Wiring the warming
drawer with less voltage than it is rated for may cause
signi cant decrease in performance.
WARNING
FIRE AND ELECTRICAL SHOCK HAZARD
To reduce the risk of electric shock and
re, DO NOT use a exible power-supply
cord with this appliance.
WARNING
To reduce the risk of re, electric shock, or injury to
persons, installation work and electrical wiring must
be done by quali ed people in accordance with all
applicable codes and standards, including re-rated
conditions.
IF SHIPMENT ARRIVED DAMAGED:
VISIBLE LOSS OR DAMAGE: Be certain this is noted on freight bill or express receipt and signed by person making the delivery.
FILE CLAIM FOR DAMAGES IMMEDIATELY, regardless of extent of damage.
CONCEALED LOSS OR DAMAGE: If damage is unnoticed until merchandise is unpacked, notify transportation company or carrier
immediately and le a “concealed damage” claim with them. This should be done within (15) days of date delivery is made to you.
Be sure to retain container for inspection. We cannot assume responsibility for damage or loss incurred in transit.
To prevent possible damage to cabinets and
cabinet fi nishes, use only materials and fi nishes that
will not discolor or delaminate and will withstand
temperatures up to 194°F (90°C). Heat resistant
adhesive must be used if the product is to be installed
in laminated cabinetry. Check with your builder or
cabinet supplier to make sure that the materials meet
these requirements.
WARNING
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Installation
• Be sure that the warming drawer is properly grounded and installed by a quali ed technician. The electrical cord has a 3 prong
plug. Do not cut any of the prongs.
• Make sure that the island is free of cracks that would allow water or other liquids to get into the electrical controls.
• Keep the warming drawer away from water sprinklers.
• When not in use, cover the island to protect from rain and harsh weather.
• If installing the unit directly under a grill, please allow 2-3/16” between the grill cutout bottom and the top of the warming
drawer cutout.
Connection to AC:
Installation requires an outdoor 120 VAC, 15 amp dedicated GFI protected outlet.
The warming drawer is rated as follows; 120 VAC, 60 Hz, 480 W, 4 AMP
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VQEWD5301
Dimensions
TOP VIEW
30”
(76.2 cm)
21-1/8” (53.7 cm)
20” (50.8cm)
28-1/4”
(71.8 cm)
23-5/8”
(60.0 cm)
4-5/8”
(11.7 cm)
SIDE VIEW
20-1/2” (52.1 cm)
17-1/2” (44.5 cm)
21-1/8” (53.7 cm)
20” (50.8 cm)
15/16” (0.9 cm)
FRONT VIEW
9-3/4”
(24.8 cm)
15/16” (0.9 cm)
30” (76.2 cm)
11-1/2”
(29.2 cm)
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VQEWD5301
Cutout Dimensions
VQEWD5301
Cutout
Width (W)
Cutout
Depth (D)
28-1/2
(72.4 cm)
20-1/2”
(52.1 cm)
Support Beams
Cutout
Height (H)
10”
(25.4cm)
W
D
H
Installation
-Provide a 10” x 28 ½” cutout to the front of the island.
-Provide support beams using metal studs.
- Pull the drawer out of the drawer casing to gain access on the mounting holder at the
front of the casing.
-Insert the drawer casing into the island opening.
- Secure the drawer casing with screws at the inside front top and bottom, using the
pre-punched mounting holes.
-Re-assemble the drawer section into the drawer casing.
-Apply weather proof sealant along the edges of the warmer.
-Plug-in the warmer to a weather proof, and properly grounded, electrical outlet.
- If installing the unit directly under a grill, please allow 2-3/16" between the grill
cutout bottom and the top of the warming drawer cutout.
20”
(50.8 cm)
11-1/2”
(29.2 cm)
30” (76.2 cm)
Apply weather proof
sealant along the edges of
the warmer
WARNING
ELECTRICAL SHOCK HAZARD
This appliance is equipped with a 3-prong power cord with a grounding plug for your protection
against shock hazard and should be plugged directly into a properly grounded receptacle. Only
use power cord supplied with the unit. Do not operate warming drawer with a damaged plug or
cord.
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VQEWD5421
Dimensions
SIDE VIEW
17-1/2”
(44.5 cm)
TOP VIEW
26-3/16” (66.5 cm)
24-9/16” (62.4 cm)
41-3/4”
(106.0 cm)
26-3/16” (66.5 cm)
24-9/16” (62.4 cm)
40-1/8”
(101.9 cm)
FRONT VIEW
(48.3 cm)
11-1/2”
(29.2 cm)
9-5/16”
(23.7 cm)
19”
41-3/4” (106.0 cm)
25-1/2”
(64.8 cm)
21”
(53.3 cm)
16”
(40.6 cm)
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VQEWD5421
Cutout Dimensions
VQEWD5421
Cutout
Width (W)
Cutout
Depth (D)
Cutout
Height (H)
40-1/4”
(102.2 cm)
24-1/2”
(62.2 cm)
19-3/8”
(49.2)
D
H
24-3/4”
(62.9 cm)
21”
(53.3 cm)
W
41-3/4” (106.0 cm)
Installation
-Provide a 19 3/8” x 40 ¼” cutout to the front of the island.
-Provide support beams using metal studs.
-Pull the drawer out of the drawer casing to gain access on the mounting holder at the front of the casing.
-Insert the drawer casing into the island opening.
-Secure the drawer casing with screws at the inside front top and bottom, using the pre-punched mounting holes.
-Re-assemble the drawer section into the drawer casing.
-Apply weather proof sealant along the edges of the warmer.
-Plug-in the warmer to a weather proof, and properly grounded, electrical outlet.
- If installing the unit directly under a grill, please allow 2-3/16" between the grill cutout bottom and the top of the warming
drawer cutout.
WARNING
ELECTRICAL SHOCK HAZARD
This appliance is equipped with a 3-prong power cord with a grounding plug for your protection
against shock hazard and should be plugged directly into a properly grounded receptacle. Only
use power cord supplied with the unit. Do not operate warming drawer with a damaged plug or
cord.
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Important Safety Warnings
WARNING
If the information in this manual is not followed exactly, a re or
explosion may result causing property damage, personal injury
or death.
About your Appliance
•Do not touch the heating elements or interior surface of the drawer while it is in use. Use handles or knobs.
•Do not store ammable materials in drawer.
To Prevent Fire or Smoke Damage
•Be sure all packing materials are removed from the appliance before operating it.
•Keep area around appliance clear and free from combustible materials, gasoline, and other ammable vapors and materials.
• Many aerosol-type spray cans are EXPLOSIVE when exposed to heat and may be highly ammable. Avoid their use or storage near
an appliance.
• Many plastics are vulnerable to heat. Keep plastics away from parts of the appliance that may become warm or hot. DO NOT leave
plastic items in the drawer as they may melt or soften if left too close to a heating element.
• Combustible items (paper, plastic, etc.) may ignite and metallic items may become hot and cause burns. DO NOT pour spirits over
hot foods.
• Do not use aluminum foil or protective liners to cover any part of the drawer especially the bottom. Aluminium foil and liners are
heat insulators and could trap heat underneath them resulting in electric shock or re. This will also upset the performance and
can damage the interior nish.
• Do not place items exposed to cooking oils in your warming drawer. Items contaminated with cooking oils may contribute to a
chemical reaction that could cause a load to catch re.
•To protect against electrical shock, do not immerse cord, plugs, or base in water or other liquids.
•Do not allow the cord to touch hot surfaces.
•Keep the warming drawer away from water sprinklers.
Heating Elements
• Use only dry potholders. If moist or damp potholders are used, steam from potholders could cause a steam burn. Do not let
potholders touch hot heating elements located under the drawer. Do not use a towel or bulky cloths in place of potholders.
•Use care when opening the drawer. Let hot air or steam escape (open vent) before removing or replacing food.
•Do not place food in unopened containers in the drawer. Pressure could build up and cause the container to burst.
•Never use the appliance for other than intended use.
•Do not use water on grease res. Smother re or ame or use dry chemical or foam-type extinguisher.
•Always place warming racks in desired position while drawer is cool.
•Keep drawer closed when not in use.
Child Safety
• Do not allow children to use this appliance unless closely supervised by an adult. Children and pets should not be left alone or
unattended in the area when the appliance is being used.
• Do not allow anyone to climb, stand, lean, sit or hang on any part of the appliance, especially the door. this can damage the
appliance and the unit may tip over, potentially causing severe injury.
• Do not store items of interest to children in cabinets above an appliance. Children climbing on an appliance to reach items could
be seriously injured.
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Before Using Your Appliance
All products are wiped clean with solvents at the factory to remove any visible signs of dirt, oil, and grease which may have
remained from the manufacturing process. Before using, clean the drawer thoroughly with hot, soapy water. There may be some
burn o and odors on rst use of the appliance—this is normal.
Temperature Controls
-The temperature control dial is used to select the temperature of the warming drawer.
- The warming drawer should only be opened when adding or removing food. Continuous opening of the drawer allows warm air
to escape and make the food colder.
- Do not use aluminum foil to line the drawer. It is an excellent heat insulator and will trap heat beneath it. This may a ect the
performance of the warming drawer and the interior nish.
Heat Light On
The heat-on blue indicator light turns on when the control knob is set and cycles “on” and “o ” with the heating element as
temperature is maintained.
Moisture Vent Control
The moisture vent control is located at the top inside of the warming drawer. It can be adjusted in any position
between “open” and “close” to maintain desired degree of moisture.
1. For crispy foods, slide the moisture vent control inward to open the vents and allow the moisture to escape.
2. For moist food, slide the moisture vent control outward to close the vents and seal the moisture inside the drawer.
Dry Heat
-The main function of the warming drawer is to maintain food at a desired serving temperature.
-Place previously prepared foods directly into the empty steam pans (no water) and set the moisture vent control.
-Set the temperature control dial. The heat-on blue indicator light will illuminate until the desired temperature is reached.
Moist Heat
-The warming drawer also seals moisture within the drawer to keep the food moist.
-Put just enough of water, approximately ½” high, in the steam pans.
-Place the steam rack inside the steam pan.
- Place the food directly on the rack or use a suitable container that will t in the steam pans. Do not use plastic containers or
utensils.
- Set the temperature control dial. The heat-on blue indicator light will illuminate until the desired temperature is reached.
-Periodically, check the water level in the steam pans and add water when necessary.
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Cleaning and Maintenance
WARNING
To prevent burns, do not remove pans while hot.
Make sure drawer is cool before cleanng.
Any piece of equipment works better and lasts longer when maintained properly and kept clean. Cooking equipment is no
exception. Your warming drawer must be kept clean and maintained
properly. Make sure all controls are in the “OFF” position.
1. Allow the warming drawer and its accessories to cool before cleaning.
2. Remove steam pans and all accessories from the warming drawer.
3. Unplug the warming drawer prior to cleaning.
4. Clean all items including the drawer with a mild cleanser. Scrub dirt with a sponge in the direction of the grain.
5. When cleaning the front panel, always scrub in the direction of the grain. In order to maintain the luster and highlights of the
polished surface, do not use abrasives when cleaning the polished surfaces.
6. Do not use steel wool to clean the drawer and accessories.
7. Check out the slide rails and make sure they are clean and free from debris.
8. It is recommended to clean the warming drawer after every use
Cleaning Chart
Material Recommendations
Drawer interior (stainless steel) Use dish detergent. Wash, rinse well and dry. For hard water spots or scales, use white
vinegar. Apply with a sponge or cloth, rinse, and dry.
Heat Discoloration / Corrosion:
Clean with BarKeeper’s Friend® sprinked on a wet sponge or wet cloth. Apply to stainless
steel surface. Rub gently and evenly in the direction of the grain. Rinse and dry.
Drawer exterior (stainless steel) Always wipe or rub in the direction of the grain. Clean with a soapy sponge, then rinse and
dry or use mild non-abrasive cleaners on a paper towel. Protect and polish with stainless
steel cleaner and a soft cloth. Remove water spots a cloth dampened with white vinegar.
Control Panel Clean with hot soapy water or mild non-abrasive cleaner on a clean sponge. Wipe clean.
Avoid usng abrasive cleaners and scrubbing pads.
Troubleshooting
Troubleshooting Guide and Service
Problem What to Do
Warming drawer will not heat up. Is the unit plugged into an electrical outlet?
Has the GFCI protection been tripped?
Is the temperature control dial properly set?
Has the circuit breaker been tripped?
Heat-on indicator light does not
illuminate.
Is the unit plugged into an electrical outlet?
Has the GFCI protection been tripped?
Is the temperature control dial properly set?
Has the circuit breaker been tripped?
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Service Information
If service is required, call your authorized service agency.
Have the following information readily available.
• Model number
• Serial number
• Date purchased
• Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency, or if you
continue to have service problems, contact Viking Range, LLC at1-888-845-4641, or write to:
Viking Range, LLC
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the information indicated below. You will need it if service is ever required. The model and serial number for your warming
drawer is found on the data plate, which is located on the right rear side panel.
Model no. _________________________________________Serial no. __________________________________________
Date of purchase ___________________________________Date Installed ______________________________________
Dealer’s name ________________________________________________________________________________________
Address _____________________________________________________________________________________________
____________________________________________________________________________________________________
If service requires installation of parts, use only authorized parts to insure protection under the warranty.
Wiring Schematic
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Viking Range, LLC Outdoor Warranty
Outdoor products and all of their component parts, except as detailed below*, are warranted to be free from defective materials or workmanship
in residential housed hold use for a period of one (1) year from the date of original retail purchase. Viking Range, warrantor, agrees to repair or
replace at its option, any part which fails or is found to be defective during the warranty period. Warranty service must be performed by a Viking
Range LLC authorized service agency or representative.
*90 Day Cosmetic Warranty: Products are warranted to be free from cosmetic defects in material or workmanship for a period of 90 days
from the date of original retail purchase. This warranty covers manufacturing based defects only and does not cover issues resulting from
handling or installation. Inspection of the product should be made at time of delivery. Any defects must be reported to the selling dealer
within the 90 day period. Viking Range LLC uses the most up to date processes and the best materials available to produce all color nishes.
However, slight color variation may be noticed because of the inherent di erences in painted parts and porcelain parts as well as di erences
in product location and natural or arti cial lighting. Warranty service must be performed by a Viking Range LLC authorized service agency
or representative.
*90 Day Residential Plus: Viking products are designed and certi ed for residential use only. They are not intended for use in commercial
applications. Viking products should only be used in accordance to national and local codes. Viking is not responsible for property damage
or injury resulting from use in a commercial application.
To support the manufacturing quality of its appliance’s Viking will provide a full 90 day warranty for products used in “Residential Plus
“applications. This “Residential Plus” warranty applies to applications where use of the product extends beyond residential use but is in
compliance with national and local code. In some jurisdictions these applications are zoned as residential. Examples of, but not limited to,
such applications covered by this warranty are bed and breakfasts, re stations, private clubs, churches, condominium/apartment common
areas etc. Under this “Residential Plus” warranty, the product, its components and accessories are warranted to be free from defective
material or workmanship for a period of ninety (90) days from the date of original retail purchase. Viking Range, LLC, warrantor, agrees to
repair or replace, at its option, any part which fails or is found to be defective during the warranty period. This warranty covers parts and
labor. This warranty excludes use of the product in all commercial locations such as restaurants, food service locations and institutional food
service locations.
Any stainless steel burner assembly, ceramic pro sear burner, electric warming drawer element, grill grate, side/power burner grate, or briquette
tray which fails due to defective materials or workmanship in normal residential use during the second thru the fth year (outdoor products have
1 year full warranty) from the date of original retail purchase will be repaired or replaced free of charge for the part itself, with the owner paying
all other costs, shipping, handling and labor. Aesthetic conditions such as corrosion, scratching, discoloration, carbon/food build up or similar
blemishes due to normal wear and tear, improper use or lack of maintenance is excluded from this warranty.
This warranty extends to the original retail purchaser of the product warranted hereunder and to each transferee owner of the product during
the term of the original purchaser’s warranty. The warranty is transferable by the original retail purchaser via home sale only. If a transferee owner
is unable to provide proof of purchase from the original purchaser and the product has not been previously registered, the production date of
the product, located in the serial number on the product, will serve as the e ective warranty start date.
The activation date of the warranty begins from the date of original retail purchase. In the case of new product purchase via building
development sales, activation begins from the earlier date of either certi cate of occupancy or 24 months from date of manufacture. Note date
of manufacture is identi ed by serial tag on product.
ONE YEAR FULL WARRANTY
FIVE YEAR LIMITED WARRANTY
WARRANTY TERMS
This warranty does not cover units purchased as b-stock, liquidation, salvage, seconds, refurbished, as-is, used products.
This warranty shall apply to products purchased in the United States and Canada. Products must be purchased in the country where service is
requested. Warranty service must be performed by a Viking Range LLC authorized service agency or representative. Warranty shall not apply to
damage resulting from abuse, accident, natural disaster, loss of electrical power to the product for any reason, alteration, improper installation,
improper operation, or repair service of the product by anyone other than a Viking Range LLC authorized service agency or representative.
This warranty does not apply to commercial usage. Warrantor is not responsible for consequential or incidental damage whether arising out of
breach of warranty, breach of contract or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations do not apply to you.
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of purchase upon request, and
making the product reasonably accessible for service. If the product or one of its component parts contains a defect or malfunction during the
warranty period, after a reasonable number of attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a
refund or replacement, at the warrantor’s discretion of the product or its component part or parts. Warrantor’s liability on an
with respect to the goods or services covered hereunder, shall in no case exceed the price of the goods or service or part thereof which gives rise
to the claim.
WARRANTY SERVICE
Under the terms of this warranty, service must be performed by a Viking Range LLC authorized service agent or representative. Service will be
provided during normal business hours Labor performed at overtime or premium rates shall not be covered by the warranty. To obtain warranty
service contact Viking Range LLC Customer Care at 1-888-845-4641. Please have model number, serial number, and date of original purchase
available when calling. IMPORTANT: retain proof of original purchase to establish warranty period.
The return of the owner registration card is not a condition of warranty coverage. You should, however, return the owner registration card so
Viking Range LLC can contact you should any question of safety arise which could a ect you.
Any implied warranties of merchantability and tness applicable to the above described burner assemblies, infrared rotisserie burners, grill
grates, and stainless steel parts are limited in duration to the period of coverage of the applicable express written limited warranties set forth
above. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This
warranty gives you speci c legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.
Speci cations subject to change without notice.
y claim of any kind,
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Viking Range, LLC
111 Front Street
Greenwood, Mississippi 38930 USA
(662) 455-1200
For product information, call 1-888-845-4641
or visit our web site at vikingrange.com
068960-000A EN (022820)
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