REVIEW ALL SERVICE INFORMATION IN THE APPROPRIATE SERVICE MANUAL AND TECHNICAL
SHEETS BEFORE BEGINNING REPAIRS.
Pride and workmanship go into every product to provide our customers with quality appliances. It is possible,
however, that during the lifetime of a product, service may be required. Products should be serviced only by
a qualified authorized service technician who is familiar with the safety procedures required to perform the
repair and is equipped with the proper tools, parts, testing instruments, and the appropriate service manual.
Safety Information
We have provided many important safety messages
throughout this manual and on the appliance.
Always read and obey all safety messages. This is
a safety alert symbol.
All safety messages will identify the hazard, tell
you how to reduce the chance of injury, and inform
you what can happen if the instructions are not
followed.
This symbol alerts personnel to hazards that can
kill or hurt you and others. All safety messages will
be preceded by a safety alert symbol and the word
“DANGER”, “WARNING” or “CAUTION”. These
words mean:
DANGER
Immediate hazards which WILL result in severe
personal injury or death.
WARNING
Hazards or unsafe practices which COULD
result in severe personal injury or death.
CAUTION
Hazards or unsafe practices which COULD
result in minor personal injury, product or
property damage.
WARNING
To avoid risk of serious injury or death,
repairs should not be attempted by
unauthorized personnel.
CAUTION
VIKING will not be responsible for any injury
or property damage from improper service
procedures. If performing service on your
own product, you must assume responsibility
for any personal injury or property damage
which may result.
To locate an authorized service agent, call:
Viking Customer Service
Phone No. 1-888-845-4641
Address your written correspondence to:
Viking Preferred Service
1803 HWY 82 West
Greenwood, MS 38930
Built-in induction/radiant cooktops and all of their component parts, except as detailed below*, are warranted to be
free from defective materials or workmanship in normal household use for a period of twelve (12) months from the
date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any
part which fails or is found to be defective during the warranty period.
*Glass (including light bulbs), painted and decorative items are warranted to be free from defective materials or
workmanship for a period of ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE
REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.
Five Year Limited Warranty
Any electric element which fails due to defective materials or workmanship in normal household use during the
second through fifth year from the date of original retail purchase will be repaired or replaced, free of charge for the
part itself, with the owner paying all other costs, including labor.
Ninety (90) Day Residential Plus Warranty
This warranty applies to applications where use of the product extends beyond normal residential use. Examples
are, but not limited to, bed and breakfasts, fire stations, private clubs, churches, etc. This warranty excludes all
commercial locations such as restaurants, food service locations and institutional food service locations.
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of
the product during the term of the warranty.
This warranty shall apply to products purchased and located in the United States and Canada. Products must be
purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking
Range Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse,
accident, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper
installation, improper operation, or repair or service of the product by anyone other than an authorized Viking Range
Corporation service agency or representative. This warranty does not apply to commercial usage. Warrantor is not
responsible for consequential or incidental damage whether arising out of breach of warranty, breach of contract, or
otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental of consequential damages, so the
above limitation or exclusion may not apply to you.
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its
component parts contains a defect or malfunction during the warranty period, after a reasonable number of attempts
by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or replacement of
the product or its component part or parts. Warrantor’s liability on any claim of any kind, with respect to the goods
or services covered hereunder, shall in no case exceed the price of the goods or service or part thereof which gives
rise to the claim.
VIKING RANGE CORPORATION
111 Front Street, Greenwood, Mississippi (MS) 38930 USA 662-455-1200
Specifications are subject to change without notice.
For more product information, call 1-888-VIKING1 (845-4641), or visit our web
Under the terms of this warranty, service must be performed by a factory authorized Viking Range Corporation
service agent or representative. Service will be provided during normal business hours, and labor performed at
overtime or premium rates shall not be covered by this warranty. To obtain warranty service, contact the dealer
from whom the product was purchased, an authorized Viking Range Corporation service agent, or Viking Range
Corporation. Provide model and serial number and date of original purchase. For the name of your nearest
authorized Viking Range Corporation service agency, call the dealer from whom the product was purchased or Viking
Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty period.
The return of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the
Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise which
could affect you.
Any implied warranties of merchantability and fitness applicable to the described halogen elements are limited
in duration to the period of coverage of the applicable express written limited warranties set forth above. Some
jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to
you. This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction
to jurisdiction.
Overall height from bottom
To top of knobs
To top of cooking surface
To bottom edge of frame
Overall depth from rear21” (53.3 cm)
Electrical requirements240-208/120 VAC/60 Hz; 3-wire conduit with a No. 10 ground wire.
Maximum amp usage
240V—37.9 amps (9.1 kw)
208V—35.4 amps (7.4 kw)
Surface element rating
Right front–induction
Right rear–induction
Center front–radiant
Bridge–radiant
Center rear–radiant
Left front (Dual Zone)–radiant
Left front (inner only)
Left rear–radiant
Read and follow all instructions before using this
appliance to prevent the potential risk of fire,
electric shock, personal injury, or damage to the
appliance as a result of improper usage of the
appliance. Use appliance only for its intended
purpose as described in this manual.
To ensure proper and safe operation: appliance
must be properly installed and grounded by a
qualified technician. DO NOT attempt to adjust,
repair, service, or replace any part of your appliance
unless it is specifically recommended in this manual.
All other servicing should be referred to a qualified
servicer. Have the installer show you the location
of the gas shut-off valve and how to shut off in an
emergency.
Electrical Requirements
Check your national and local codes regarding
this unit.
WARNING
Electrical Grounding Instructions
This cooktop must be electrically grounded in
accordance with local codes or, in the absence
of codes, with the National Electrical Code,
ANSI/NFPA 70-latest edition.
FOR PERSONAL SAFETY, THIS APPLIANCE
MUST BE PROPERLY GROUNDED.
WARNING
The electrical power to the unit must be shut
off while line connections are being made.
Failure to do so could result in serious injury
or death.
WARNING
WARNING
Burn hazard
The use of cabinets for storage above the
appliance may result in potential burn hazard.
Combustible items may ignite, metallic items
may become hot and cause burns. If a cabinet
storage is to provided the risk can be reduced
by installing a range hood that projects
horizontally a minimum of 5” beyond the
bottom of the cabinets.
Fire and electrical shock hazard
DO NOT use an extension cord with this
appliance. Such use may result in fire, electrical
shock, or other personal injury.
CAUTION
Be sure the electric power is off from the
breaker box to the junction box until the
cooktop is installed and ready to operate.
The junction box should be connected to a
suitable ground.
Each cook has his or her own preference for the
particular cookware that is most appropriate for
the type of cooking being done. This a matter
of personal choice. As with any cookware,
yours should be in good condition and free
from excessive dents on the bottom to provide
maximum performance and convenience. When
using big pots, it is recommended to use the
front elements. There is more room in the front
and potential cleanup of rear of appliance due to
staining or discoloration will be minimized.
Ceramic Glass Cooktop
All products are wiped clean with solvents at the
factory to remove any visible signs of dirt, oil,
and grease which may have remained from the
manufacturing process. Clean your glass top before
the first time you use it. A thorough cleaning with a
glass top cleaner is recommended.
Induction Cookware
Induction cooking utilizes magnetic power which
reacts with iron in the base of cookware, instantly
transforming the pot or pan into the heat source.
The heat stops when the cookware is removed.
Your cookware MUST have a magnetic layer of
steel for your induction cooktop to operate
properly. The cookware should have a flat, heavy
magnetic bottom and straight sides with a diameter
of 5” (13 cm) to 12” (31 cm) to accommodate
the various sized elements. The induction
cookware should be in good condition and free
from excessive dents on the bottom to provide
maximum performance and convenience.
All Viking cookware is induction friendly, as are
most other high-end brands of stainless steel and
enamel cookware. Most induction cookware will be
suitable for your induction cooktop if a magnet
adheres to the bottom surface.
The surface indicator lights are located at the front
of the glass cooktop. The indicator lights are used
to indicate activation, hot surface, and warnings.
Cleaning and Maintenance
Any piece of equipment works better and lasts
longer when maintained properly and kept clean.
Cooking equipment is no exception. Your cooktop
must be kept clean. Make sure all controls are in the
“OFF” position.
Glass Ceramic Top
Cleaning of glass ceramic tops is different from
cleaning a standard porcelain finish. To maintain
and protect the surface of your new glass ceramic
top, follow these basic steps:
4. Buff with a dry paper towel. As the cleaning
cream cleans, it leaves a protective coating on
the glass surface. This coating helps to prevent
build-up of mineral deposits (water spots) and
will make future cleaning easier.
Note: Dishwashing detergents remove this
protective coating and therefore, make the glass
ceramic top more susceptible to staining.
Cooktop Surfaces
Several different finishes have been used in your
cooktop. Cleaning instructions for each surface
are given below. NEVER USE AMMONIA, STEEL
WOOL PADS OR ANY ABRASIVE CLOTHS
AND MATERIALS SUCH AS CLEANSERS, OVEN
CLEANERS, OR ABRASIVE POWDERS. THEY CAN
PERMANENTLY DAMAGE YOUR COOKTOP.
Control Panel
DO NOT use any cleaners containing ammonia,
abrasives or stainless steel cleaners on any surface
that contains graphics. These products could
remove the graphics from the control panel.
Apply hot, soapy water to a soft clean cloth.
DO NOT spray liquids directly onto the control
panel.
For normal, light soil:
1. Rub a few drops of a glass ceramic cleaning
cream on to the cool, soiled area using a damp
paper towel.
2. Wipe until all soil and cream are removed.
Frequent cleaning leaves a protective coating
which is essential in preventing scratches and
abrasions.
For heavy, burned soil:
1.
Rub a few drops of glass ceramic cleaning cream
on to cool, soiled area using a damp paper towel.
2. Carefully scrape remaining soil with a singleedged razor blade. Hold the blade at a 30˚ angle
against the ceramic surface.
3. If any soil remains, repeat the steps above.
For additional protection, after all soil has been
removed, polish the entire surface with the
cleaning cream.
MAKE SURE ALL CONTROL KNOBS POINT TO
THE “OFF” POSITION BEFORE REMOVING. Pull
the knobs straight off. Wash in detergent and warm
water. Dry completely and replace by pushing firmly
onto stem.
Stainless Steel Parts
All stainless steel body parts should be wiped
regularly with hot, soapy water at the end of each
cooling period and with a liquid cleaner designed
for that material when soapy water will not do
the job. DO NOT use steel wool, abrasive cloths,
cleansers, or powders. If necessary, scrape stainless
steel to remove encrusted materials, soak the area
with hot towels to loosen the material, then use a
wooden or nylon spatula or scraper. DO NOT use
a metal knife, spatula, or any other metal tool to
scrape stainless steel. DO NOT permit citrus or
tomato juice to remain on stainless steel surface, as
citric acid will permanently discolor stainless steel.
Wipe up any spills immediately.
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