Viking E-30, TBB-1, E-30-EWP Technical Practice

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TECHNICAL

TECHNICAL

Provide Reliable and Intelligent

Handsfree Communication!

The E-30 handsfree phone is designed to provide quick and reliable
handsfree communication and can be connected directly to a C.O.
line or analog PABX/KSU station.

The E-30 features non-volatile memory, a built in dialer, and intelli­gent call progress detection for automatic hang-up when the call is
completed.

The E-30 can be programmed to dial
up to 5 different numbers on ring no
answer or busy and can be configured
to dial these numbers until answered.

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Power: Telephone line powered. Minimum 24V DC talk battery voltage,

with a minimum loop current of 20mA loop. Loop current may be boosted
on low current lines with a Viking Model TBB-1 talk battery booster (Fax

Back # 630).

Minimum Ring Voltage: 25VAC RMS
REN #: 0.5A
Dimensions: Overall-127mm x 127mm x 57mm (5” x 5” x 2.25”),

Plastic Electrical Box-102mm x 102mm x 54mm (4” x 4” x 2.12”)

Shipping Weight: 1 Kg (2.2 lbs)
Operating Temperature: -26°C to 54°C (-15°F to 130°F)
Humidity - E-30: 5% to 95% non-condensing
Humidity - E-30-EWP: Up to 100% condensing
Connections - E-30: RJ11 jack
Connections - E-30-EWP: Gel-filled butt connectors

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The E-30-EWP shares all of the features of the E-30 in addition
to Enhanced Weather Protection (EWP) for installation in harsh
environments. EWP products feature rubber gaskets and boots,
hand soldered silicon sealed connections, gel-filled butt connec­tors, as well as urethane potted circuit boards with weather
sealed, field-adjustable trim pots and DIP switches for easy on­site programming.

E-30/E-30-EWP

E-30/E-30-EWP

Handsfree Speaker

Phone with Dialer

March 10, 2008

• Handsfree operation

• Phone line powered

• Vandal resistant, stainless steel faceplate with
heavy-duty metal call button

• Non-volatile E

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memory (no batteries required)

• Touch Tone or pulse dialing

• Programmable to dial up to 5 numbers on busy
or ring no answer

• Red off-hook LED indicator

• Hangs up on CPC, silence, busy signal, return
to dial tone, time out or a Touch Tone command

• Programmable to auto-answer on incoming calls

• Remotely programmable

• Extended temperature range (-15°F to 130°F)

• E-30-EWP has Enhanced

Weather protection

• Flush mountable using included plastic rough-in box

• Optional VE-5x5 surface
mount back box

• E-30-EWP conforms to NEMA requirements

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Non-ADA Hot-Line Phones for:

• Elevators • Stadiums

• Parking lots/ramps • Convention centers

• ATM machines

Gate and Door Entry Phones for:

• Business lobbies • Residences

• Pedestrian gates

E-30/E-30-EWP

E-30 shown with

optional VE-5x5

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Need More Information on EWP?

Call [phone] and select 859.

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Need More Information on VE-5x5?

Call [phone] and select 424.

CAUTION - 1 When installing on an analog extension of a phone system:

Some phone systems do not conform to analog telecom standards and might
not be compatible with the E-30 speaker phones. For a detailed description of
the telephone line specifications required for any of the E-30 phones, retrieve
Fax Back Document 869.

2

In louder background noise environments, the

push to talk version may be required (E-30-PT or E-30-PT-EWP).

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IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, PLEASE CONTACT: VIKING TECHNICAL SUPPORT AT [phone]

Our Technical Support Department is available for assistance Monday 8am - 4pm and Tuesday through Friday 8am - 5pm central time. So that we can give you better service, before you call please:

1. Know the model number, the serial number and what software version you have (see serial label).

2. Have your Technical Practice in front of you.

3. It is best if you are on site.

RETURNING PRODUCT FOR EXCHANGE

The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):

1. Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The

customer MUST be able to step through recommended tests for diagnosis.

2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input
and troubleshooting, a Return Authorization (R.A.) number will be issued. This number is valid for fourteen (14)
calendar days from the date of issue.

3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your
distributor will then replace the product over the counter at no charge. The distributor will then return the product to
Viking using the same R.A. number.

4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't
followed the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge.

RETURNING PRODUCT FOR REPAIR

The following procedure is for equipment that needs repair:

1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA)

number. The customer MUST have a complete description of the problem, with all pertinent information regarding the
defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.

2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static
sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam and individual­ly boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include
ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to:

Viking Electronics, 1531 Industrial Street, Hudson, WI 54016

3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.

4. RA number on carton: In large printing, write the R.A. number on the outside of each carton being returned.

the necessary modifications to maintain uninterrupted service.
If trouble is experienced with the E-30, for repair or warranty information, please contact:
Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI 54016 [phone]
If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the

equipment until the problem is resolved.
Connection to Party Line Service is subject to State Tariffs. Contact the state public utility commission, public service com-

mission or corporation commission for information.

WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:

Remain on the line and briefly explain to the dispatcher the reason for the call. Perform such activities in the off-peak
hours, such as early morning or late evenings.

It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is connected. This
is to avoid damaging the equipment caused by local lightning strikes and other electrical surges.

PART 15 LIMITATIONS

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communica­tions. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.

FCC REQUIREMENTS

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. Inside the front panel
of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.
If requested, this number must be provided to the telephone company.

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive REN's on a
telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of
the REN's should not exceed five (5.0) To be certain of the number of devices that may be connected to a line, as deter­mined by the total REN's, contact the local telephone company. For products approved after July 23, 2001, the REN for
this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the
REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.

The plug used to connect this equipment to the premises wiring and telephone network must comply with the applicable
FCC Part 68 rules and requirements adopted by the ACTA. If your home has specially wired alarm equipment connected
to the telephone line, ensure the installation of this E-30 does not disable your alarm equipment. If you have questions
about what will disable alarm equipment, consult your telephone company or a qualified installer.

If the E-30 causes harm to the telephone network, the telephone company will notify you in advance that temporary dis­continuance of service may be required. But if advance notice isn't practical, the telephone company will notify the cus­tomer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is nec­essary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the
operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make

LIMITED WARRANTY

Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of one year from the date of purchase from any authorized Viking distributor or 18 months from the date manu­factured, which ever is greater. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must contact Viking's
Technical Support Department at 715-386-8666 to obtain a Return Authorization (R.A.) number.

This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or others.

NO OTHER WARRANTIES

. VIKING MAKES NO WARRANTIES RELATING TO ITS PRODUCTS OTHER THAN AS DESCRIBED ABOVE AND DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OR MERCHANTABILITY OR FIT-

NESS FOR ANY PARTICULAR PURPOSE.

EXCLUSION OF CONSEQUENTIAL DAMAGES

. VIKING SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO PURCHASER, OR ANY OTHER PARTY, FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL OR EXEMPLARY DAM-

AGES ARISING OUT OF OR RELATED TO THE SALE OR USE OF THE PRODUCT SOLD HEREUNDER.

EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY

. WHETHER IN AN ACTION BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR ANY OTHER LEGAL THEORY, ANY LIABILITY OF VIKING SHALL

BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, OR AT VIKING'S OPTION, REFUND OF THE PURCHASE PRICE AS THE EXCLUSIVE REMEDY AND ANY LIABILITY OF VIKING SHALL BE SO LIMITED.

IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS AGREEMENT WHICH PROVIDES FOR DISCLAIMER OF WARRANTIES, EXCLUSION OF CONSEQUENTIAL DAMAGES, AND EXCLU­SIVE REMEDY AND LIMITATION OF LIABILITY, ARE SEVERABLE FROM ANY OTHER PROVISION AND EACH PROVISION IS A SEPARABLE AND INDEPENDENT ELEMENT OF RISK ALLOCATION AND IS INTENDED TO BE ENFORCED
AS SUCH.

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The optional VE-5x5 Surface Mount Box is designed
to be surface mounted to a single gang box, double
gang box or VE-GNP gooseneck pedestal (right).

Important: The E-30 will NOT mount
to a standard double gang box.

Caution: When warm air comes in contact with cold surfaces, such as outside walls and conduits, it causes condensation. To prevent
condensation from accumulating inside the E-30 always bring conduit into the bottom of the unit. If this is not possible, drill a 1/4” diam­eter hole in the bottom of the gray plastic box.

*Note: Peel off paper liner and adhere gasket to the back of the faceplate, centering it over the four corner mounting holes. Be careful
to position the modular jack inside the chassis as not to damage the components on the circuit board.

Note: The plastic rough-in box (part # 259576) may be purchased separately
in advance. Go to www.vikingelectronics.com and click on “Spare Parts”.

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Need More Information on VE-5x5 or VE-GNP?

Call [phone] and select 424.

IMPORTANT: Electronic devices are susceptible to lightning and power station electrical surges from both the AC outlet and the
telephone line. It is recommended that a surge protector be installed to protect against such surges. Contact Panamax at (800)
472-5555 or Electronic Specialists Inc. at [phone].

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Mounting Screws: 6-32 x 0.75" long
flathead with 5/64" hexdrive, 18-8 stainless
steel to prevent corrosion.

Faceplate: 14 guage 304 stainless steel.

Condensation Drain Hole

DIP Switches (see page 7):

1: Normal Audio Detection
2: Increased Audio Detection

Speaker Volume

Microphone Volume

VIKING

Microphone: Omni-directional microphone
with protective water-resistant cloth.

Speaker: Mylar speaker with rubber gasket to
maintain water-tight seal and eliminate water
deterioration.

Speaker Screen: Stainless steel speaker
screen with 0.018" diameter holes to prevent

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punctures from paperclips, etc.

Push Button Switch: Push to initiate call,
push again to disconnect. Solid 304 stainless
steel internally sealed per IP67.

LED: Lights red for "In-Use" indication.

Faceplate Gasket: 1/8" thick closed cell PVC

to provide a water-tight seal.

Earth Ground: To increase surge protection,
loosen the screw labeled (as shown) and

DIP Switches (see page 7):

1: Push Button Feature (connect / disconnect)
2: Auto Answer Feature (on/off)
3: Programming Switch (normal/programming)

fasten a wire with spade terminal (included)
from the mounting screw to Earth Ground
(grounding rod, water pipe, etc.)

(4) 0.38” diameter
(for gooseneck mounting)

(4) 0.2 x 0.43 slots
for double gang box

(2) 0.2 x 0.43 slots
for single gang box

(1) .74" dia

Drain Hole

3.0”

Rear View of VE-5x5

(not included)

3.0” 3.3”

E-30-EWP shown

with Viking Model

VE-GNP

Gooseneck

Pedestal

Front View of

Plastic Rough-In

Box (included)

Wall Stud

Wire knock out

(2) Standard flat head dry wall
(sheet rock) screws (not included)

4.0"

2.1”

* Adhere gasket to front panel,

centering over mounting holes

5.0”

Call

Push to Call Button

Red Off-Hook LED Indicator

Condensation Drain Hole

(4) 6-32 X 3/4” stainless steel, flat
head, hexdrive, screws (included)

5.14”

2.25”

5.22”

3.25”

Condensation

Front View of Optional

VE-5x5 (not included)