5958
Warranty
B
UILT-IN ELECTRIC OVENS WARRANTY
ONE YEAR FULL WARRANTY
Built-in electric ovens and all of their component parts and accessories, except as detailed below*, are warranted
to be freefrom defectivematerials or workmanship in normal household use for a period of twelve(12) monthsfrom
the date of original retailpurchase. VikingRange Corporation, warrantor, agrees to repair or replace,at itsoption,
a
ny part which fails or isfound to be defective during the warranty period.
*
Glass (including light bulbs), painted and decorative items are warranted to be free from defective materials or
workmanship for a period of ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE
REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL
P
URCHASE.
V
iking Range Corporation uses the most up-to-date processes and best materials available to produce all color
finishes. However, slight color variation may be noticed because of the inherent differences in painted parts and
porcelain parts as well asdifferences in kitchen lighting,product locations, and other factors.
FIVE YEAR LIMITED WARRANTY
A
ny bakeelement,broil element, or convection cook elementwhich failsdue to defectivematerials or workmanship
in normal household use during the second through fifth year from the date of original retail purchase will be
repaired or replaced,free of charge for the part itself, with the owner paying all other costs, includinglabor.
TEN YEAR LIMITED WARRANTY
A
ny porcelain oven or porcelaininner door panel whichrusts throughdue to defectivematerialsor workmanship in
normal household use during the second through the tenth year from the date of original retail purchase will be
repaired or replaced,free of charge for the part itself, with the owner paying all other costs, includinglabor.
NINETY(90) DAY RESIDENTIAL PLUS WARRANTY This warranty applies to applications where use of theproduct
extends beyond normal residential use. Examples are, but not limited to, bed and breakfasts, fire stations, private
clubs,churches, etc. This warrantyexcludesall commercial locationssuch as restaurants, food servicelocationsand
institiutional food service locations.
This warranty extends to the original purchaser of the product warrantedhereunder and to each transfereeowner
of the product during the term of the warranty.
This warranty shall apply to products purchased and located in the United States and Canada. Products must be
purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking
Range Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse,
accident, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper
installation,improper operation, or repairor service of theproductby anyoneother than an authorized VikingRange
Corporation service agency or representative. This warranty doesnot apply to commercial usage. Warrantor is not
responsible for consequential or incidental damage whether arising out of breach of warranty, breach of contract,
or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitationor exclusion may not apply to you.
Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its
component parts contains a defect or malfunction during the warranty period, after a reasonable number of
attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or
replacementof the productor its component part or parts. Warrantor’sliability on any claimof any kind,with respect
to the goodsor servicescovered hereunder, shall in no case exceedthe price of the goods or serviceor part thereof
whichgives rise tothe claim.
WARRANTY SERVICE: Under the terms of this warranty, servicemust be performedby afactory authorized Viking
Range Corporation service agent or representative. Service will be provided during normal business hours, and
labor performed at overtime or premium rates shall not be covered by this warranty. To obtain warranty service,
contact the dealer from whom the product was purchased, an authorizedViking Range Corporation service agent,
or Viking Range Corporation. Provide model and serial number and date of original purchase. For the name of
your nearest authorized Viking Range Corporation service agency, call the dealer from whom the product was
purchased or Viking Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty
period.
The returnof the Owner Registration Card is not a conditionof warrantycoverage. You should,however, return the
Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise
whichcould affect you.
Any implied warranties of merchantability and fitness applicable to the above described bake element, broil
element, convection cook element, porcelain oven, or porcelain inner door panel are limited in duration to the
periodof coverage of the applicableexpress writtenlimited warranties set forth above. Some jurisdictions do not
allowlimitations on how long an implied warranty lasts, so the above limitation may not applyto you. This warranty
givesyou specific legal rights,and you may also have other rights which may vary from jurisdiction to jurisdiction.
Service Information
If your oven should fail to operate, check to see whether the
circuit breaker is open or the fuse is blown.
If service is required, call your Viking dealer or authorized service
agency. The name of the authorized service agency can be
obtained from the Viking dealer or distributor in your area.
When you call for service, have the following information readily
available:
• Model number
• Serial number
• Date of purchase
• Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are
unable to obtain the name of an authorized service agency, or
if you continue to have service problems, contact Viking
Range Corporation at 1-888-VIKING1 (845-4641), or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
Record the following information indicated below. You will need it
if service is ever required. The serial number and model number
for your oven are located on the identification plate mounted on
the bottom left side of the oven door opening.
Model Number _______________ Serial Number____________
Date of Purchase ______________ Date Installed ____________
Dealer's Name _________________________________________
Address _______________________________________________
_______________________________________________________
If service requires installation of parts, use only authorized parts to
ensure protection under the warranty.
This manual should remain with the oven for future reference.
Product Care