Viking F20021C User Manual

Viking Range Corporation

designer series

built-in warming drawer

Use and Care Manual

ddeessiiggnneerr SSEERRIIEESS

BBUUIILLTT--IINN EELLEECCTTRRIICC WWAARRMMIINNGG DDRRAAWWEERR WWAARRRRAANNTTYY

OONNEE YYEEAARR FFUULLLL WWAARRRRAANNTTYY

Built-in electric warming drawers and all of their component parts, except as detailed below*, are warranted to be
free from defective materials or workmanship in normal household use for a period of twelve (12) months from the
date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any
part which fails or is found to be defective during the warranty period.

*Painted and decorative items are warranted to be free from defective materials or workmanship for a period of
ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING
DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.

Viking Range Corporation uses the most up-to-date processes and best materials available to produce all color
finishes. However, slight color variation may be noticed because of the inherent differences in painted parts and
porcelain parts as well as differences in kitchen lighting, product locations, and other factors.

FFIIVVEE YYEEAARR LLIIMMIITTEEDD WWAARRRRAANNTTYY

Any heating element which fails due to defective materials or workmanship in normal household use during the
second through fifth year from the date of original retail purchase will be repaired or replaced, free of charge for the
part itself, with the owner paying all other costs, including labor.

NINETY (90) DAY RESIDENTIAL PLUS WARRANTY This warranty applies to applications where use of the product extends
beyond normal residential use. Examples are, but not limited to, bed and breakfasts, fire stations, private clubs, churches, etc.
This warranty excludes all commercial locations such as restaurants, food service locations and institiutional food service
locations.

This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of
the product during the term of the warranty.

This warranty shall apply to products purchased and located in the United States and Canada. Pr

oducts must be
purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking
Range Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse,
accident, natural disaster, loss of electrical power to the product for any reason, alteration, outdoor use, improper
installation, improper operation, or repair or service of the product by anyone other than an authorized Viking
Range Corporation service agency or representative. This warranty does not apply to commer

cial usage. Warrantor
is not responsible for consequential or incidental damage whether arising out of breach of warranty, breach of
contract, or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental of consequential
damages, so the above limitation or exclusion may not apply to you.

Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its
component parts contains a defect or malfunction during the warranty period, after a reasonable number of
attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or
replacement of the product or its component part or parts. Warrantor’s liability on any claim of any kind, with
respect to the goods or services covered hereunder, shall in no case exceed the price of the goods or service or
part thereof which gives rise to the claim.

WARRANTY SERVICE: Under the terms of this warranty, service must be performed by a factory authorized Viking
Range Corporation service agent or representative. Service will be provided during normal business hours, and
labor performed at overtime or premium rates shall not be covered by this warranty. To obtain warranty service,
contact the dealer from whom the product was purchased, an authorized Viking Range Corporation service agent,
or Viking Range Corporation. Provide model and serial number and date of original purchase. For the name of
your nearest authorized Viking Range Corporation service agency, call the dealer from whom the product was
purchased or Viking Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty
period.

The r

eturn of the Owner Registration Card is not a condition of warranty coverage. You should, however, return the
Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise
which could affect you.

Any implied warranties of merchantability and fitness applicable to the above described heating element are limited
in duration to the period of coverage of the applicable express written limited warranties set forth above. Some
jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to
you. This warranty gives you specific legal rights, and you may also have other rights which may vary from
jurisdiction to jurisdiction.

VIKING RANGE CORPORATION

111 Front Street • Greenwood, Mississippi 38930 USA • [phone]

Specifications subject to change without notice

For more product information, call 1-888-VIKING1 (845-4641), or visit the Viking web site at

http://www.vikingrange.com

F20021c

(M0804VR

2

CCoonnggrraattuullaattiioonnss

.. .. ..

Your purchase of this product attests to the importance you place

upon the quality and performance of the major appliances you use. With
minimal care, as outlined in this guide, this product is designed to provide
you with years of dependable service. Please take the few minutes
necessary to learn the proper and efficient use and care of this quality
product.

We appreciate your choosing a Viking Range Corporation product,

and hope that you will again select our products for your other major
appliance needs.

TTaabbllee ooff CCoonntteennttss PPaaggee

Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Warming Drawer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Temperature Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Power “ON” Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Moisture Selector Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Temperature and Moisture Guidelines . . . . . . . . . . . . . . . . . . . . . . 8

Cleaning and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rear Cover

3

6.

DDoo NNoott

store flammable materials in the drawer.

7. Use only dry potholders. If moist or damp potholders are used,
steam from potholders could cause a steam burn. Do not let
potholders touch hot heating elements located under the drawer. Do
not use a towel or bulky cloths in place of potholders.

8. Wear proper apparel - Loose fitting or hanging garments should
never be worn while using the appliance.

9. Use care when opening the drawer. Let hot air or steam escape
(open vent) before removing or replacing food.

10. Do not place food in unopened containers in the drawer. Pressure
could build up and cause the container to burst.

11. Never use the appliance for other than intended use.

12. Do not use water on grease fires. Smother fire or flame or use dry
chemical or foam-type extinguisher.

13. Do not use aluminum foil to line the drawer. It is an excellent heat
insulator and will trap heat beneath it. This will upset the
performance and can damage the interior finish.

14. Keep warming drawer vent ducts unobstructed.

16. Keep drawer closed when not in use.

16. Placement of warming racks - Always place racks in desired position
while drawer is cool. If racks must be moved while warming drawer is
hot, do not let potholder contact heating elements.

17. Do not heat articles that have been previously cleaned in, washed in,
or spotted with gasoline, dry-cleaning solvents, or other flammable or
explosive substances, as they give off vapors that could ignite or
explode.

18. Do not place items exposed to cooking oils in your warming drawer.
Items contaminated with cooking oils may contribute to a chemical
reaction that could cause a load to catch fire.

19. Do not use heat on articles containing foam rubber or similarly
textured rubber-like materials.

20. Do not install or store units where they will be exposed to the
weather.

- SAVE THESE INSTRUCTIONS -

IIMMPPOORRTTAANNTT SSaaffeettyy iinnssttrruuccttiioonnss

WARNING:

To reduce the risk of fire, electric shock, or
injury to persons when using your appliance, follow basic
precautions, including the following:

1. Read all instructions before using the warming drawer.

2. Be sure the warming drawer is properly installed and grounded by a
qualified technician.

3. Do not touch the heating elements or interior surface of the drawer
while it is in use. Use handles or knobs.

4. Do not leave children alone or unattended in an area where
appliances are in use. Close supervision is necessary when any
appliance is used by or near children.

5. Do not repair or replace any part of this drawer. All servicing should
be done by an authorized service agency or representative. Do not
tamper with the controls

54

OOppeerraattiioonn

Your warming drawer works in two ways:

1. Sealing moisture within the drawer to keep food moist

2. Allowing the moisture to escape and keep food crisp
The purpose of the warming drawer is to hold hot cooked foods at serving
temperature. Always start with hot food; cold food cannot be heated in
the warming drawer.

HHeeaattiinngg OOppttiioonnss::

AA.. MMooiisstt HHeeaatt

This prevents food from drying out, since moisture, as well as heat, is
applied to the warming chamber.

1. Your warming drawer comes with two low racks and a moisture cup.
One low rack has an opening in the rear center for the moisture
cup. Place low racks in warming drawer. Fill the moisture cup
approximately half full with water. (Should use approximately 1/2”
cup water). Place the moisture cup in the opening in the rear
center of the low rack.

2. Place the food directly on the rack or you can use any pans that will
fit in the warming drawer. The rack supports the food off of the
steam vents where slight amounts of moisture may appear.

3. Open the front moisture selector control located on the DEWD
models half-way.

((SSeeee mmooiissttuurree sseelleeccttoorr sseeccttiioonn oonn ppaaggee 77..))
Additional adjustments to the control may become necessary
depending upon the type and amount of food stored in the drawer,
the number of times the drawer is opened per hour, and the
temperature setting.

BB.. DDrryy HHeeaatt ((D

DEEWWDD MMooddeellss oonnllyy))

For some applications you may want to store previously prepared
foods in a “dry heat” environment. This can be easily accomplished by
placing the food directly into the empty drawer pan and sliding the
moisture control selector to open. This allows the moist heat to escape
and provides a dry environment for the food.

CC.. OOppttiioonnaall AAcccceessssoorriieess ffoorr MMooiisstt oorr DDrryy HHeeaatt

Pans / Lids - This warming drawer is designed to accommodate
standard size pan inserts. The optional pan/lid set consists of one 4” D. x
12” L. x 10½” W. pan/lid, two 4” D. x 12” L. x 7” W. pans/lids, and two
2½” D. x 12” L. x 7” W. pans/lids.

PPaannss//LLiiddss

LLooww RRaacckk wwiitthh MMooiissttuurree CCuupp

WWaarrmmiinngg DDrraawweerr FFeeaattuurreess

PPoowweerr ““OONN”” LLiigghhttss**

TTeemmppeerraattuurree
CCoonnttrrooll
KKnnoobb

IIddeennttiiffiiccaattiioonn
LLaabbeell

((bbeehhiinndd ddrraawweerr ppaann))

MMooiissttuurree SSeelleeccttoorr
CCoonnttrrooll
((DDEEWWDD mmooddeellss
oonnllyy))

**TThhee DDEEWWDD mmooddeell hhaass aa ppoowweerr ““OONN”” iinnddiiccaattoorr lliigghhtt llooccaatteedd oonn bbootthh tthhee
ccoonnttrrooll ppaanneell aanndd tthhee ddoooorr ffrroon

ntt.. TThhee DDFFWWDD mmooddeell oonnllyy hhaass aa ppoowweerr

““OONN”” iinnddiiccaattoorr lliigghhtt llooccaatteedd oonn tthhee ccoonnttrrooll ppaanneell..

76

MMooiissttuurree SSeelleeccttoorr CCoonnttrrooll

((DDEEWWDD MMooddeellss oonnllyy))

The moisture selector control is located at the top of the warming
drawer. To keep foods moist, move the knob to the right. This closes the
vents and seals the moisture inside the drawer. For crisp foods, move the
knob to the left. This opens the vents and allows the moisture to escape.
The moisture selector can be placed in any position between “-” (open for
less moisture) and “+” (closed to retain moisture) to maintain any degree
of moisture.

In the closed position, the drawer is completely sealed which keeps
the hot foods moist and soft. In this setting, condensation may be noticed
around the inside edge of the drawer. If the drawer is not full, there may
be some drying on the surface of the food. If this happens, simply cover
the food with a lid or aluminum foil.

When in the open position, the drawer is vented, which lets moisture
escape. This dry heat keeps the foods exterior dry and crisp. With the
vents open, it is normal for moisture to collect on surfaces above the
warming drawer. Simply wipe up the moisture with a dry cloth.

CCAAUUTTIIOONN

Do not use plastic wrap to cover foods placed in the drawer, nor to keep
foods warm that are wrapped or placed in plastic containers for heating.
Plastics can melt onto the drawer if they are in direct contact. If melted
onto the drawer, they can be very difficult to remove.

PPoowweerr ““OONN”” LLiigghhttSS

The power “on” indicator lights on the DEWD models are located on
the outer door panel and above the temperature control knob. It turns on
when the control knob is set and cycles on and off with the heating
element as temperature is maintained. On the DFWD models, there is
only one power “ON” indicator light located above the temperature
control knob.

TTeemmppeerraattuurree CCoonnttrrooll

The temperature control knob is used to select the temperature of
the drawer and is located on the right side of the control panel. The 1
setting located on the control panel represents low, 2 represents medium
and 3 represents high. The majority of foods are held at a medium setting
to maintain a serving temperature. However, your own preference may be
for hotter foods.

To keep several types of food hot for serving, use the temperature
setting for the meat. For example, to hold rare roast beef, select a lower
setting, cover the other foods that otherwise would be kept at a higher
setting.

Repeated opening of the drawer allows the hot air to escape and the
food to cool. The drawer should not be opened unless adding or
removing food.

Temperature Setting Ranges
Low 100

o

F (37.7oC) - 125oF (51.7oC)

Medium 175

o

F (79.4oC) - 200oF (93.3oC)

High 225

o

F (107.2oC) - 250oF (121.1oC)

PPrrooooffiinngg

Yeast dough can be proofed in the warming drawer. Place the
dough in a bowl. Place the bowl on the low rack in the drawer. Fill the
moisture cup half full with water and place in the opening in the rear
center of the low rack. Turn the temperature control to the lowest setting
to facilitate the fermentation time. On the DEWD models, place the
moisture control setting to the closed “+” position. A towel should be
placed over the dough to minimize surface drying. The dough should
remain in the warming drawer until it has doubled in size and a slight
depression remains when the surface is touched gently with a finger.

WWaarrmmiinngg PPllaatteess

To warm serving bowls and plates, place temperature control on a
low setting. Place the empty dishes on the low rack to raise them off the
bottom of the drawer. If you want hotter dishes or want to heat fine china,
please check with the manufacturer of the dishes for their maximum heat
tolerance.

98

CClleeaanniinngg aanndd MMaaiinntteennaannccee

MMaakkee ssuurree tthhee ccoonnttrrooll kknnoobb iiss iinn tthhee ““OOFFFF”” ppoossiittiioonn bbeeffoorree cclleeaanniinngg..

1. Allow warming drawer to cool completely.

2. It is important to keep the slide rails clear and free from debris.
Periodic cleaning of slide rails and other adjoining parts is necessary to
assure smooth drawer operation.

3. If needed, the warming drawer pan support can be removed for
cleaning. Pull the warming drawer out until fully extended. Slide
finger along right and left side rail until you reach hand latches (located
at the front of rails). Pull up on both right and left latches. Pull drawer
support completely out.

Latches

FFoooodd TTeemmppeerraattuurree SSeettttiinnggss MMooiissttuurree SSeettttiinnggss

((ddeewwdd mmooddeellss oonnllyy))

Bacon 2 - 3 -

Beef, medium and well done 2 +

Beef, rare 1 - 2 +

Bread, hard roll 2 -

Bread, soft rolls 2 -

Casseroles 2 +

Cooked cereal 2 +

Dough, proofing 1 +

Eggs 2 +

Fish, seafood (baked) 2 +

Fried foods 3 -

Fruit 2 +

Gravy, creamed sauces 2 +

Ham 2 +

Pancakes, waffles 2 - 3 +

Pies, one crust 2 +

Pies, two crust 2 -

Pizza 2 - 3 halfway

Pork 2 +

Potatoes, baked 3 halfway

Potatoes, mashed 2 +

Poultry 2 - 3 +

Vegetables 2 -

TTeemmppeerraattuurree aanndd MMooiissttuurree GGuuiiddeelliinneess

The information below is given as a guide only. You may need to

vary the heat settings to suit your personal requirements.

1110

SSeerrvviiccee IInnffoorrmmaattiioonn

If your warming drawer should fail to operate:

1. Have you read and followed the instructions provided?

2. Is the circuit breaker open, or is a fuse blown?

If service is required:

1. Call your dealer or authorized service agency. The name of the
authorized service agency can be obtained from the dealer or
distributor in your area.

2. Have the following information readily available:
a. Model number
b. Serial number
c. Date purchased
d. Name of dealer from whom purchased

3. Clearly describe the problem that you are having.

If you are unable to obtain the name of an authorized service agency, or if you
continue to have service problems, contact Viking Range Corporation at (662)
451-4133 or write to:

VVIIKKIINNGG RRAANNGGEE CCOORRPPOORRAATTIIOONN

PPRREEFFEERRRREEDD SSEERRVVIICCEE

111 Front Street

Greenwood, Mississippi (MS) 38930 USA

Record the information indicated below. You will need it if service is ever
required. The model and serial number for your warming drawer are located

on the left side of the drawer housing on an identification label. Pull out drawer
for access.

Model Number Serial Number

Date of Purchase Date Installed

Dealer’s Name

Address

If service requires installation of parts, use only authorized parts to ensure
protection under the warranty.

PPLLEEAASSEE RREETTAAIINN TTHHIISS MMAANNUUAALL FFOORR FFUUTTUURREE RREEFFEERREENNCCEE

MMaatteerriiaall CClleeaanniinngg PPrroodduuccttss DDiirreeccttiioonnss

Stainless Steel / Mild cleaners Sponge with cloth, then rinse
Enamels with clear water and wipe

dry. Satisfactory for use on
all finishes.

Plastic (Control Knob) Soap and water Pull off knob. Wash, but do

not soak. Rinse with water,
dry and replace on control.

CCLLEEAANNIINNGG CCHHAARRTT

CCAAUUTTIIOONN

DDoo nnoott uussee aannyy cclleeaanniinngg aaggeenntt wwiitthh cchhlloorriinnee oorr cchhlloorriinnee ccoommppoouunnddss
oonn ssttaaiinnlleessss sstteeeell ffiinniisshh..

Chlorine and chlorine compounds are

corrosive to stainless steel.

When cleaning hard water spots and scales, use a vinegar and water
solution. Swab or wipe with cloth. Rinse with clear water and dry. If the
spots remain after using vinegar and water, a soft, non-abrasive cleaner
can be used. Apply with damp sponge or cloth. Satisfactory for use on all
finishes if rubbing is light. Always rub in the direction of the polish lines.