Viking c-2000 Service Manual

g

Telecommunication Peripheral Products

C-2000

Advanced Door Entry

Controller

Technical Practice

November 15, 2000

Add Door Entry Features to Your

Existin

Tenants may call out to each entry phone for monitoring purposes. An auxiliary input is
also available for connecting a common garage door opener/receiver and auxiliary
keyless entry keypads.

Home or Office Phones

The C-2000 allows up to 4 entry phones to call into
your existing residential or business phones or
phone system. Tenants may answer the call,
converse with the visitor and activate a contact
closure to control electronic gates or door strikes.

The C-2000 provides “Caller ID,” “Call Waiting ID”
and “Call Waiting” tones when the phone line is in
use. Tenants may gain entry at each gate by
entering a Touch Tone keyless entry code.

http://www.VikingElectronics.com

VIKING©

[e-mail]

Features Applications

• Connect up to 4 entry phones

• Compatible with:

- E-10, E-15, E-20A and E-30 Handsfree phones

- K-1500-7 Stainless steel panel phone

- K-1700-3 Handsfree phone with keypad

- K-1900-8 Stainless steel phone with keypad

- Any analog phone

• Optional “Privacy Number” allows only selected
visitors to call from an entry phone

• Provides “Caller ID” and “Call Waiting ID”

• Produces “Call Waiting” tones

• 2 sets of normally open and normally closed
contacts available for each entry phone

• 4 separate programmable keyless entry codes
plus a master entry code

• Programmable contact activation time

• Auxiliary input to activate timed auxiliary
contacts

• Realistic call progress tones

• Add one to four entry phones to your standard
home or office phones to provide:

- Door communication

- Door entry

- Gate entry

- Keyless entry

• Provide commercial or residential security via
two-way handsfree communication at the door
and gate

Sales...(715) 386 - 8861

Specifications

Power: 120V AC/13.8V AC, 1.25A adapter provided
Dimensions: 210mm x 159mm x 45mm (8.25” x 6.25” x 1.75”)
Shipping Weight: 1.5 kg (3.2 lbs)
Environmental: 0° C to 32° C (32° F to 90° F) with 5% to 95%

non-condensing humidity

Relay Contacts: 5 Amps @ 30V DC/250V AC each
Ring Output: 8.0 REN, capable of ringing (8) 1.0 REN phones
Artificial Talk Battery Voltage: 40V DC
Connections: (46) cage clamp screw terminals

Installation

g

House Phones

C.O. Line or Analog

PABX/KSU Extension

to be installed in combination with the
TR-1 toll restrictor. Contact your local
C.O. for toll restriction requirements.

Note: The C-2000 is not recommended

K-1900-8

K-1500-7

E-10, E-15
or E-20A

K-1700-3

ADVANCED DOOR ENTRY CONTROLLER

C.O. IN

HOUSE PHONES

ENTRY PHONE 1

ENTRY PHONE 2

ENTRY PHONE 3

ENTRY PHONE 4

AUX CONTACTS INPUT

+

AUX LOGIC INPUT

-

VIKING

MODEL C-2000

POWER

USE ONLY LISTED
CLASS 2 POWER
SOURCE 13.8V

1.25A MAX

©

~

13.8V AC
Adaptor

E-30

Keyless Garage/
Door Entry

1 2
3 4

6

5
7 8
9 0

Enter

Keyed or keyless

momentary closure

DOOR STRIKE 1

N.O. COM

(5) individual double pole, double throw relays

to activate door strikes, magnetic locks, gate control, etc.

DOOR STRIKE 2 DOOR STRIKE 3 DOOR STRIKE 4 AUX CONTACTS

COM

VIKING ELECTRONICS, INC. HUDSON, WI 54016

N.C.

Door Phones: See Operation section G for available Viking Door Phones.
Door Strikes/Magnetic Locks: For door strike/magnetic lock information, contact your distributor or JLM Wholesale at

[phone].

Programmin

A. Programming features

Follow steps in section C to access programming...

Privacy Number (factory disabled) .............................................................................

Entry phone 1 entry code (factory disabled) ...............................................................

Entry phone 2 entry code (factory disabled) ...............................................................

Entry phone 3 entry code (factory disabled) ...............................................................

Entry phone 4 entry code (factory disabled) ...............................................................

Master entry code (factory disabled) ............................................................................

Relay 1 activation time (.5 - 99 seconds, factory set to .5 seconds) ...........................

Relay 2 activation time (.5 - 99 seconds, factory set to .5 seconds) ...........................

Relay 3 activation time (.5 - 99 seconds, factory set to .5 seconds) ...........................

Relay 4 activation time (.5 - 99 seconds, factory set to .5 seconds) ...........................

Auxiliary contacts timer (.5 - 99 seconds, factory set to .5 seconds) ..........................

Maximum ring count (1 - 99 rings, factory set to 5 rings) ............................................

Security code (factory set 845464) .............................................................................

Enable Caller ID (factory setting) ................................................................................

Disable Caller ID .........................................................................................................

Entry phone calls give double ring ..............................................................................

Entry phone calls give standard ring cadence (factory setting) .................................

To access C.O. dial tone, dial “9” (factory setting) ....................................................

For use with private dial tone (phones will instantly have dial tone) ...........................

1

May not contain a “✱” or a “#”.

Digits + Location

1

(0-6 digits)
(0-6 digits)
(0-6 digits)
(0-6 digits)
(0-6 digits)
(0-6 digits)
(2 digits)
(2 digits)
(2 digits)
(2 digits)
(2 digits)
(2 digits)
(6 digits)

✱1
✱2
✱3
✱4
✱5
✱6

+

1

+

1

+

1

+

1

+

1

+
+
+
+
+
+
+

1

+

B. Security Code

A six digit number must be used to access the programming mode. The security code has been factory set to
845464 (V-I-K-I-N-G). It is recommended that you change the security code to a personal 6 digit number as
follows:

1. Access programming as shown in section C.

2. Enter your new security code followed by “#47”.

Note: The security code must be six digits in length and can NOT contain a ✱ or #.

#00
#11
#12
#13
#14
#50
#21
#22
#23
#24
#30
#40
#47

C. Accessing Programming

Take a house phone off-hook and enter “✱#” followed by the six digit security code (see section B). A double beep
will indicate that programming has been entered.

D. Privacy Number

The “Privacy Number” is factory disabled so an entry phone off-hook will automatically ring the house phones. If a
“Privacy Number” is programmed, the visitor must Touch Tone dial the number to be able to call into the house.
The “Privacy Number” may be from 1 to 6 digits and is stored in location “#00”. To disable the “Privacy Number” or
clear the number’s memory location, enter “#00” without any previous digits.

E. Entry Codes

Each entry phone may have it’s own entry code for Touch Tone keyless entry. The entry codes may be from 1 to 6
digits and are stored in locations “#11” through “#14” for entry phones 1 through 4 respectively. A master entry
code can be used at any entry phone and is stored in location “#50”. To clear any entry codes, simply enter just
the location number (ie. “#11”) without any previous digits.

F. Relay Timers

A double pole double throw relay is available for each entry phone, and
each may be programmed with it’s own activation time, programmed in
seconds. Each time must be 2 digits (Example: 00 = 1/2 sec.) and is
stored in locations “#21” through “#24” for relays 1 through 4 respectively.
The auxiliary contacts relay activation time is stored in location “#30”. All
activation times are factory set to 00 (1/2 sec.)

Note: A short buzz will indicate when a relay has been activated.

Relays

1
2
3
4

Entry

Phone

1
2
3
4

Memory

Position

G. Caller ID

The C-2000 is factory set to send “Caller ID” and “Call Waiting ID” information from the entry phones. If “Caller ID”
is not required, enter “✱2” while in programming to disable the C-2000 from sending Caller ID data to the house
phones. Enter “✱1” to enable Caller ID data.

#21
#22
#23
#24

H. Ring Cadence

Entry phone calls are factory set to ring the house phones in a standard ring cadence (2 seconds on/4 seconds
off), “✱ 4”. The C-2000 can be programmed to give a double ring for entry phone calls (.7 seconds on/.3 seconds
off/.7 seconds on/4 seconds off), enter “✱3” when in programming.

I. Dial Tone

1. C.O. Dial Tone (Factory Default)

To program the C-2000 for C.O. dial tone, enter “✱5” while programming. To gain access to C.O. dial tone, dial
a Touch Tone “9”.

2. Private Dial Tone

To program the C-2000 for private dial tone enter “✱6” while programming. House phones will instantly have
dial tone on an off-hook.

J. Maximum ring count

The number of times an entry phone call will ring the house phones can be limited in programming. The
programmable maximum ring count must be 2 digits and is stored in location “#40”. The maximum ring count is
programmabe from 1 - 99 and factory set to (05) 5 rings.

Operation

A. Visitors

When a visitor presses the call button (comes off hook), the entry
phone will ring down to the house phones and “Caller ID”
information is sent. If a house phone is on a C.O. call, call waiting
tones and “Call Waiting ID” information is sent. A Touch Tone “#”
from the house phone will put the C.O. call on hold and the C-2000
will connect to the entry phone and beep its location number. Enter
a Touch Tone “✱✱” to activate that relay and return to the C.O. call

call

Note: A short buzz will indicate when a relay has been activated.

B. Monitoring

Tenants may dial out to an entry phone that supports auto-answering capability by dialing #1, #2, #3 or #4 to call
entry phones 1 through 4 respectively. All recent Viking Handsfree Phones are equipped with an Auto-Answer
feature.

Entry Phone

1
2
3
4

or enter “#” to just return to the C.O. call.

Caller ID/Call Waiting ID

“Entry Phone 1”
“Entry Phone 2”
“Entry Phone 3”
“Entry Phone 4”

C. Gate/Door Release

Tenants may activate the relay without calling out to the entry phone. Dial #1 ✱✱, #2 ✱✱, #3 ✱✱ or #4 ✱✱ to
activate relays 1 through 4 respectively.

D. Privacy Number

If a privacy number has been programmed, an off hook entry phone is given 4 seconds of dial tone to allow the
visitor to enter the Touch Tone access code. The correct number will ring the house phones, an incorrect number
will be disconnected. If a privacy number is not programmed, then an off-hook entry phone will immediately ring
the house phones.

Note: The “Privacy Number” may be programmed with the first 6 digits of the actual phone number. Visitors may
dial the tenant’s actual 7-digit phone number as if they are making an actual C.O. call.

E. Entry Codes

Touch Tone entry codes may be used by the tenants to provide keyless entry. Each entry phone may have its own
entry code. There is also a master entry code which is usable at all four entry locations. If an entry code has been
programmed, an off-hook entry phone is given 4 seconds of dial tone before ringing the house phone. During this
time a Touch Tone “#” + the “entry code” may be entered. A correct entry code will provide a timed relay activation
for that entry phone location.

Note: A short buzz indicates when the relay has been activated.

F. Auxiliary Inputs/Contacts

A momentary contact closure on the “Aux Contacts Input” or a momentary logic level 1 (5V DC) on the “Aux Logic
Input” will produce a timed “Aux Contacts” activation.

The auxiliary input contacts may be used to provide an additional relay or may be used to add doorstrike entry to
an entry phone that does not have a Touch Tone keypad.

The auxiliary input contacts may also be used for timed operation of other devices such as yard lights, etc. and can
be triggered by the second set of door entry contacts.

G. Optional Equiptment

The C-2000 is com­patible with all of the
following Viking phones,
as well as any standard
analog phone.

1. Auto-Answer

If auto-answer is required for monitoring purposes, use Viking models E-10, E-20A, E-30 or K-1700-3 as entry
phones.

2. Keyless Entry

If Touch Tone keyless entry is required, use Viking models K-1700-3 or K-1900-8. Alternatively, keyed or
keyless entry may be added to entry phones that do not have Touch Tone keypads by utilizing the AUX INPUT
and a third-party keypad at the entry location.

3. Camera Control

An LDB-1 or LDB-2 loop detect circuit may be added to start and stop camera operation. For more information,
request Fax Back Document 406.

Model #
E-10
E-15
E-20A
E-30
K-1500-7
K-1700-3
K-1900-8

1

Surface mountable with optional mounting box. For more information, retrieve Fax Back Document 424.

2

Requires K-1700-3 (RD). See serial label to verify.

Mounting

Flush
Flush

Surface

Flush
Flush
Flush
Flush

1

1

1

1

1

1

Y

Handsfree

Y
Y
Y
N
Y
N

Fax Back #

Entry Keypad

N
N
N
N
N
Y
Y

Auto-Answer

Y
N
Y
Y
N

2

Y
N

210
210
210
212
352
157
362

Material

Aluminium
Aluminium
Plastic
Stainless Steel
Stainless Steel
Stainless Steel
Stainless Steel

Product Support Line...[phone] Fax Back Line...[phone]

Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking
Electronics, its affiliates and/or subsidiaries assume no responsibility for errors and/or omissions contained in this information. Revisions of
this document or new editions of it may be issued to incorporate such changes.

Fax Back Doc # 156

Printed in the U.S.A.

ZF301220 Rev A