Vigo VG02027CH, VG02027MB, VG02027ST, VG02027STK2, VG02027STK1 Specifications

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FAUCET SPECIFICATIONS

Pull-Down Spray Kitchen Faucet

Model VG02027

MODEL VG02027

FEATURES

PACKING LIST

DIMENSIONS

MODEL #

HOLE

 

FAUCET

SPRAYER

 

DIAMETER

 

HEIGHT

REACH

VG02027

1 3/8"

 

23 1/2"

9 3/8"

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

23 1/2"

9 3/8"

8 3/8"

NOTE: All faucets are compliant to CEC 2016 regulations. If you have inquiries about your water flow, please email techmail@vigoindustries.com.

Vigo VG02027CH, VG02027MB, VG02027ST, VG02027STK2, VG02027STK1 Specifications

23 1/2"

FUNCTION

 

BUTTON

 

 

9 3/8"

8 3/8"

8 3/4"

3"

4 5/8"

 

1 3/4"

 

2 1/8"

 

SIDE VIEW

1 1/2" MAX.

TOP VIEW

FRONT VIEW

VG02027

THE MEASUREMENTS IN INCHES ARE ROUNDED TO THE NEAREST 3/8"

2

PACKAGE CONTENTS

 

ASSEMBLY

 

RUBBER RING

PLATE

1. SHUT OFF WATER SUPPLY. REMOVE THE OLD

1

 

 

 

FAUCET AND FLEXIBLE HOSES. CLEAN SINK SURFACE

 

 

 

WITH A NON ABRASIVE CLEANER IN PREPARATION FOR

 

 

 

THE NEW FAUCET.

 

METAL RING

PLASTIC HOLDER

2. THREAD FEMALE END OF METAL

 

BRAIDED HOSES TO THE FAUCET (2).

 

2

! ENSURE THAT YOU USE PLUMBER'S TAPE AND DO NOT OVER TIGHTEN THE SUPPLY LINE NUTS AS THIS COULD CAUSE PRODUCT FAILURE LEADING TO WATER DAMAGE.

SCREWS

 

SPRAYER

 

 

COPPER

 

 

PIN

TWO METAL

 

FAUCET

ALLEN KEY (REMOVES HANDLE

BRAIDED HOSES

ASSEMBLY

TO ACCESS CARTRIDGE)

 

 

 

SCREWS

REQUIRED TOOLS

 

 

 

 

 

Adjustable wrench

 

 

 

 

3

Allen key - supplied (to remove cartridge if needed)

3. POSITION THE PARTS IN THE COUNTERTOP HOLE

 

Plumber's putty - optional

AS DEPICTED. FROM BENEATH THE COUNTERTOP

 

 

Plumber's tape

HOLE ASSEMBLE THE PLASTIC HOLDER, RUBBER

 

 

RING, AND METAL PLATE IN THE ORDER DEPICTED IN

COUNTERTOP

Flat screwdrivers

THE DIAGRAM. FROM ABOVE THE COUNTERTOP YOU

SAFETY TIPS

WILL SCREW THE TWO LONG SCREWS INTO THE

 

 

METAL PLATE BELOW. MAKE SURE THE SCREW

 

 

If you use soldering for the installation of the faucet, the seats, cartridges and

HOLES ALL LINE UP BEFORE DRILLING.

 

STABILIZES FAUCET

washers will have to be removed before using flame. Damage caused by

!

ENSURE THAT PARTS ARE ASSEMBLED IN THE

UNDER COUNTERTOP

 

 

improper soldering will void the warranty.

 

ORDER AS DEPICTED IN DIAGRAM TO PREVENT

 

 

Protect your eyes with safety glasses when cutting or soldering water supply

 

DAMAGE TO FAUCET AND SUPPLY LINES.

 

PLATE

 

 

 

 

lines.

 

 

 

 

 

IMPORTANT POINTS

 

 

4

 

 

Prior to beginning installation, turn off the cold and hot water lines and open the

 

 

 

 

4. PLACE THE FAUCET ON TOP AND

 

 

 

hot and cold knobs on the old faucet to release pressure.

 

 

 

SECURE WITH THE SET SCREW.

 

 

 

When installing your new faucet, turn the connector nuts finger-tight, then use

 

 

 

 

 

 

 

 

one wrench to anchor the fitting and a second wrench to tighten the nut.

 

 

 

 

 

Connections that are too tight will reduce the integrity of the system and

 

 

 

 

SET SCREW

potentially cause product failure which could lead to water damage.

 

 

 

 

 

 

 

 

 

Wrap all threaded connections with plumber's tape available at your local

 

COUNTERTOP

 

 

hardware or plumbing supply store. Always wrap in a clockwise direction.

 

 

 

 

 

PLATE

 

 

Not all necessary supplies to install your faucet are included, however, they are

 

 

 

 

 

 

 

 

 

available wherever plumbing supplies are sold.

 

 

 

 

 

Prior to installing the faucet please FLUSH THE HOT AND COLD WATER

 

 

 

 

 

SUPPLY LINES that are or will be connected to the new faucet to remove scale,

5. (IF NOT DONE ALREADY) ATTACH SPRAYER TO FEMALE

 

solder or their impurities which could damage the faucet and potentially void the

CONNECTION OF SPRAYER HOSE BY HAND AND TIGHTEN UNTIL

warranty.

SECURE. MAKE SURE THE BLACK WASHER WITH SCREEN IS

SEATED AND INSTALLED PROPERLY.

 

 

 

 

!

USE WASHER WITH SCREEN AT CONNECTION POINT BETWEEN SPRAYER AND SPRAYER HOSE. THIS

 

 

WILL STOP DEBRIS FROM TRAVELING INTO THE SPRAYER HEAD AND EFFECTING ITS

MAINTENANCE

 

FUNCTIONALITY. PLEASE NOTE THAT THE SCREEN WASHER WILL NEED TO BE REMOVED AND

 

CLEANED APPROXIMATELY ONCE EVERY 3 MONTHS TO AVOID BUILD UP AND LOW WATER FLOW.

 

 

 

 

 

Your new faucet is designed for years of trouble-free performance.

 

 

 

 

 

Keep it looking new by cleaning it periodically with a soft cloth. Avoid abrasive

6. ATTACH THE FEMALE CONNECTIONS OF THE FLEXIBLE HOSES TO

cleaners, steel wool and harsh chemicals as these will scratch, dull, and/or

THE COLD AND HOT WATER SUPPLY .

 

 

 

damage the finish and void the warranty.

 

 

 

!

 

 

 

 

 

ENSURE THAT YOU USE PLUMBER'S TAPE AND ADJUSTABLE WRENCH,

 

 

DO NOT OVER TIGHTEN AS THIS COULD CAUSE PRODUCT FAILURE

 

 

LEADING TO WATER DAMAGE.

 

 

 

INSTALLATION

 

 

 

 

6

Installation must be done by a qualified licensed plumber.

 

 

 

 

 

Prior to installation please read the instructions thoroughly, confirm that all parts

7. AFTER INSTALLATION IS COMPLETE,

TURN ON THE WATER SUPPLY AND ALLOW BOTH

are included and visually inspect the unit for any defects.

HOT AND COLD WATER TO RUN SEPARATELY FOR AT LEAST TWO MINUTE EACH. WHILE

WATER IS RUNNING, CHECK FOR LEAKS. IT IS IMPORTANT TO VIEW THE CONNECTIONS AT

If you have any questions please contact the Vigo Technical Support

THE MALE AND FEMALE FLEXIBLE HOSE CONNECTIONS. IF LEAKS ARE DETECTED, REFER

Department before proceeding with installation.

BACK TO THE INSTRUCTIONS AND ADJUST ACCORDINGLY. TIGHTENING NUTS SLIGHTLY MAY

 

STOP ANY MINOR LEAKS.

 

 

 

3

TROUBLESHOOTING

PROBLEM

POTENTIAL CAUSE

 

CORRECTIVE ACTION

 

 

 

 

1 - Leaks from handle

1.A - Cartridge unseated

1.A - Remove cartridge from housing, wash thoroughly with hot

2 - Insufficient flow rate

1.B - Cartridge defective

water and reseat in housing.

3 - Leak at connection points

2.A - Dirty aerator

1.B - Contact Vigo Technical Support for replacement.

 

2.B - Clog in supply hose / line

 

 

4 - Loose faucet body

2.A

- Remove and soak / clean with a non abrasive agent (i.e.

 

5 - Sprayer button stops working

 

3.A - Sprayer hose not tight

vinegar).

 

3.B - Flexible hose leaking at body or connection point

2.B

- Remove sprayer or supply line and flush lines

 

 

 

 

 

4. - Metal nut became loose

3.A

- Remove sprayer and check integrity of the black washer.

 

 

Make sure the washer is seated properly and retighten.

 

5.A - Debris in aerator

3.B

- Tighten hoses. If this does not resolve the issue, remove

 

5.B - Wear and tear on button

the flexible hose and rethread, checking to make sure the

 

 

connection is secure. Make sure to use pipe tape.

 

 

 

 

 

 

4. - From under the counter, use an adjustable wrench and

 

 

tighten the metal nut to the hollow pipe. Make sure the faucet is

 

 

perpendicular to the counter.

 

 

 

 

 

 

5.A

- Remove and clean aerator.

 

 

5.B

- Contact Vigo Technical Support for replacement.

 

 

 

 

PARTS LIST - For any parts needed but not shown, please contact Vigo Technical Support

PART

PART #

FINISH

SUPPLY DATE INDICATOR (INTERNAL USE ONLY)

 

 

 

 

Sprayer Hose

74044

CH, ST, MB

P

Sprayer

78099

CH, ST, MB

P

Handle

78097

CH, ST, MB

P

Stem Assembly

78098

-

P

Magnet Sleeve

78100

-

P

Sedal Cartridge

74035

-

P

Metal braided Hose

74020

-

P

Sprayer Washer

74008

-

P

Black Washer with Screen

74010

-

P

Quick Connect Assembly

78101

-

P

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TOLL FREE: (866) 591 - 7792

E-Mail: techmail@vigoindustries.com

www.vigoindustries.com

NSF / ANSI 61

4

VIGO INDUSTRIES, LLC ("VIGO")

FAUCET LIMITED LIFETIME WARRANTY

EFFECTIVE APRIL 1, 2013

VIGO offers the following limited warranty on each of its Faucet products (the "Product") and the components thereof. This warranty extends only to the original owner for personal household use. For commercial uses, additional limitations apply.

VIGO warrants the structure of the Product to be free from defects in workmanship and materials under normal use and service for the period commencing from the initial date of purchase by the owner, contractor, or builder, from VIGO or an authorized VIGO dealer, through the lifetime of the original owner or end-user.

VIGO warrants the cartridge component of the Product to be free from defects in workmanship and materials under normal use and service for a period of five (5) years from the initial date of purchase by the owner, contractor, or builder, from VIGO or an authorized VIGO dealer.

VIGO warrants the spray assembly and other mechanical components of the Product to be free from defects in workmanship and materials under normal use and service for a period of one (1) year from the initial date of purchase by the owner, contractor, or builder, from VIGO or an authorized VIGO dealer.

Subject to the Warranty Service provision below, any product reported to the authorized dealer or to VIGO as being defective within the warranty period will be repaired or replaced (with a product of equal value) at the option of VIGO. This warranty extends to the original owner and is not transferable to a subsequent owner.

Neither the distributor, authorized VIGO dealer, nor any other person has been authorized to make any affirmation, representation, or warranty other than those contained in this warranty. Any affirmation, representation, or warranty other than those contained in this warranty shall not be enforceable against VIGO or any other person.

VIGO reserves the right to modify this warranty at any time, it being understood that such modifications will not alter the warranty conditions applicable at the time of sale of the products in question.

Limitations

This warranty shall not apply to instances of incorrect operating procedures, breakages, or damages caused by fault through improper installation, carelessness, abuse, misuse, misapplication, improper maintenance, or alteration of the Product, as well as chemical or natural corrosion, accident, fire, flood, an act of God, or any other casualty. Avoid abrasive cleaners, steel wools, and harsh chemicals as these will scratch, damage, and / or dull the product and / or finish and void this warranty. The owner of the Product covered by the present warranty is entirely responsible for its proper installation and any applicable plumbing or electrical wiring. VIGO neither installs nor supervises the installation nor hires a contractor for this purpose; consequently, VIGO cannot be held responsible for any default, breakage, or damages caused thereby or resulting thereof, either directly or indirectly.

The owner must provide access to the components of the Product as described in the installation guide so that VIGO can execute the warranty specified herein. If such access is not available, all expenses to provide said access will be the responsibility of the owner.

This warranty does not apply to Products that have not been installed or operated in accordance with instructions supplied by VIGO and all applicable rules, regulations, and legislation pertaining to such installations.

This warranty does not apply unless the VIGO Product is installed by fully insured licensed professionals. Vigo strongly recommends that such licensed professionals have experience in the installation of bathroom and kitchen products. [Installation of certain products, including without limitation glass products (i.e., shower doors and glass sinks) by an inexperienced person may result in product failure including, but not limited to, glass breakage which could result in personal injury or death.]

VIGO is not liable for personal injuries or deaths to any persons or for any direct, special, incidental, or consequential damage, loss of time, loss of profits, inconvenience, incidental expenses, labor or material charges, or any other costs resulting from the use of the product or equipment or pertaining to the application of the present warranty, or resulting from the removal or replacement of any product or element or part covered by this warranty.

EXCEPT AS OTHERWISE PROVIDED ABOVE, VIGO MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR COMPLIANCE WITH ANY CODE.

In any case, VIGO cannot be held liable for any amount over and above the purchase price paid for the Product by the owner/end-user, contractor, or builder.

Commercial Limitations

In addition to the above conditions and limitations, the warranty period for products installed for commercial applications or used in commercial ventures is one (1) year from the initial date of purchase by the owner, contractor, or builder from an authorized dealer. VIGO is not responsible for loss of use or profit under any circumstances. If the product is used as a display, the warranty period begins from the date of purchase. This warranty gives the owner specific legal rights. The owner may also have other rights which can vary from one state or province to another.

Warranty Service

In order to obtain service provided under this warranty during regular business hours, contact the dealer or distributor who sold the unit, or contact VIGO directly. VIGO will provide the warranty service described above when the following conditions have been met: the failure is of the nature or type covered by the warranty; the user has informed an authorized VIGO Agent or VIGO's warranty service department representative of the nature of the problem during the warranty period; conclusive evidence (e.g., proof of purchase or installation) is provided to the foregoing by the user proving that the failure occurred or was discovered within the warranty period; an authorized independent service person or company representative has been permitted to inspect the product during regular business hours within a reasonable time after the problem was reported by the user. Vigo's warranty obligation shall be discharged upon tender of replacement or repair. The customer's refusal to accept the tender terminates VIGO's warranty obligations.

Certification may be ended by VIGO or certification agencies without notice.

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