ViewZ VZ-24CME, VZ-19CME, VZ-22CME User Manual

VZ-CME SERIES

19.5", 21.5" and 24" ECONOMIC

LED CCTV MONITOR USER MANUAL

Please read this manual thoroughly before use, and keep it handy for future reference.

CONTENTS

Safety Instrucon

1. Mark Indicaon & Substance

2. Warning

3. Cauon

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.......................................................................................................................................................

................................................................................................................................................................................................

..................................................................................................................................................................................................

4. Operaonal Temperature & Humidity

5. Dot Defect (dead pixel) of TFT

.....................................................................................................................................................

6. FCC RF INTERFERENCE STATEMENT

Installaon

1. Package

2. Interface

3. Remote Control Funcon

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3

4

4

5

5

5

6

7

7

8

9

Funcon

..........................................................................................................................................................................................................

1. Monitor Buon Funcon

2. OSD Control and Funcon

Mounng Guide

Specicaon

Trouble Shoong

RMA

..................................................................................................................................................................................................................

Warranty

............................................................................................................................................................................................

...................................................................................................................................................................................................

..........................................................................................................................................................................................

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10

10

11

16

17

18

19

20

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SAFETY INSTRUCTION

Important Safety Instruction

1. Read all warnings.

2. Follow all instrucons to ensure longevity of monitor.

3. Do not place the monitor near water.

4. Clean only with dry cloth.

5. Do not block any venlaon openings. Install in accordance with the manufacturer’s instrucons.

6. Do not install near any heat sources such as radiators, heat registers,stoves, or other heat generang

devices.

7. Do not override the safety purpose of the polarized or grounding-type plug.

8. A polarized plug has two blades with one wider than the other.

9. A grounding type plug has two blades and a third grounding prong.

10. The wide blade or the third prong are provided for your safety.

11. If the provided plug does not t into your outlet, consult with electrician for replacement of the outlet.

12. Protect the power cord from being walked on or pinched parcularly at plugs, convenience receptacles

and the point where it connects to the monitor.

13. Only use aachment/accessories specied by the manufacturer.

14. Use only with the cart, stand, tripod, bracket or table specied by the manufacturer or sold with the

monitor. When a cart is used, use cauon when moving the cart & monitor in combinaon to avoid

15. injuries.

16. Unplug the monitor during lightning storms or when unused for long periods of me.

17. Refer all servicing to qualied service personnel. Servicing is required when the monitor has been

damaged in any way.

The monitor shall not be exposed to dripping or splashing and objects containing liquids, such as vases

shall be placed near the monitor.

The monitor should have ample distance (e.g. 10cm) from the wall for sucient venlaon.

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SAFETY INSTRUCTION

Important Safety Instruction

Mark Indication and Substance

CAUTION : TO REDUCE THE RISK OF ELECTRICAL SHOCK,

DO NOT REMOVE COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL

This symbol is intended to alert the user to the presence of uninsulated & dangerous voltage
within the monitor’s enclosure that may be of sucient magnitude to constute a risk of

electric shock to persons.

This symbol is intended to alert the user to the presence of important operang and
maintenance (servicing) instrucons in the literature accompanying the monitor.

Warning

• Do not use damaged or loose cables and plug.

• Do not pull the plug out by the wire nor touch the plug with wet hands.

• Use only a properly grounded plug and receptacle.

• Do not connect too many extension cords or plugs to one outlet.

• Do not excessively bend the plug and wire.

• Do not disconnect the power cord while it's sll plugged into the monitor.

• Do not place any heavy objects on the power cord. Damage to the cord may cause shock or re.

• Never open the monitor. There are no user-serviceable parts inside and opening will void warranty.

• Removing covers may expose you to dangerous shock hazards or other risks.

• Keep any heang devices away from the power cable and monitor.

• Do not place the monitor near water.

• Do not insert objects of any kind into the monitor's open slots, as they may touch dangerous voltage points.

• Please follow the laws and regulaons of your municipality to dispose of the tube properly.

• Do not use the monitor in high temperature, humid, dusty or oily areas.

• Do not install the monitor where it will be exposed to connual vibraon.

• Keep the plasc packaging out of children’s reach.

• If any damage is defected upon rst opening the box, contact agency from which you bought the monitor directly.

• If your monitor does not operate normally – in parcular, if there is any unusual sound or smell coming from the
monitor – unplug it immediately and contact an authorized dealer or the service center.

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SAFETY INSTRUCTION

Important Safety Instruction

Caution

• If the connector between the plug and the pin is dusty or dirty, clean it properly using a dry cloth.

• Make sure to unplug the power cord before cleaning the monitor.

• Make sure to leave a gap between monitor and wall.

• Do not drop the monitor when moving it.

• Place your monitor in a locaon with low humidity and a minimum dust.

• Install the monitor base on a showcase or shelf so that the end of the base does not protrude from the

showcase or shelf.

• Do not place the monitor on an unstable or small surface area.

• Do not install inside a vehicle.

• Disconnect the plug from the outlet during storms or lightning or if it has not been used for a long me.

• Do not try to move the monitor by pulling on the power cord.

• Do not cover the vents on the monitor.

• When moving the monitor, turn o and unplug the power cord. Make sure that all cables, including HDMI
cable and cables connected to other devices, are disconnected before moving it.

• Place the monitor out of children’s reach, as they could damage it by hanging onto it.

Available Temperature & Humidity

• Operang Temperature : 14°F ~ 122°F / -10°C ~ 50°C

• Operang Humidity : 20 ~ 70% RH

Dot Defect (dead pixel) of TFT

ViewZ monitors are manufactured using high-end semiconductor technology with precision rangs of 99.9%
and above. However, it may be the case that certain RGB and white pixels seem darker (or enrely unlit i.e.

black).

Modern producon methods cannot guarantee an absolute fault-free monitor. To this eect, no LED
manufacturer can guarantee a defect free panel. A few isolated pixel or sub-pixel faults are considered
tolerable and dierent policies exist that govern the amount of these tolerable values.

While most pixel faults occur in isolated regions, a cluster of dead pixels or sub-pixels can somemes form for
which a separate ruling applies. A cluster is dened as an area of 5x5 pixels. ViewZ’s policy on pixel failure:

either as an isolated fault or in the form of a cluster is outlined on the website: www.viewzusa.com

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FCC RF INTERFERENCE STATEMENT

Note

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protecon against harmful interference in a residenal
installaon.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instrucons, may cause harmful interference to radio communicaons. However, there is no guarantee that
interference will not occur in a parcular installaon.
If this equipment does cause harmful interference to radio or television recepon which can be determined by
turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the

following measures.

• Reorient or relocate the receiving antenna.

• Increase the separaon between the equipment and receiver.

• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

• Consult the dealer or an experienced radio, TV technician for help.

• Only shielded interface cable should be used.
Finally, any changes or modicaons to the equipment by the user not expressly approved by the grantee or
manufacturer could void the users authority to operate such equipment.

► DOC COMPLIANCE NOTICE
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the
radio interference regulaon of Canadian Department of communicaons.

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INSTALLATION

Installation Tools

The following tools may be required depending on your installaon.

Electronic Stud Finder Protecve Eye-wearPencil Level Phillips Screwdriver

Assembly Components - provided

Your ViewZ monitor is shipped with all proper installaon hardware and components. If there are parts missing
and/or damaged, please stop the installaon and contact ViewZ USA at (888)-998-4399.

19.5", 21.5" and 23.6" VALUE

LED CCTV MONITOR USER MANUAL

Please read this manual thoroughly before use, and keep it handy for future reference.

TFT-LED Monitor (Qty 1)

Monitor Stand (Qty 1)

110V Power Cable (Qty 1)

Power Supply (Qty 1)

MUTE

4:3

AUTO EXIT

16:9

MENU

DVIHDMI VGA

HDMI Cable (Qty 1) User Manual (Qty 1)

Remote Controller (Qty 1)

Mounting Option

Your ViewZ monitor is compable with ViewZ monitor mounts. For more informaon, please contact ViewZ USA at (888)-998-4399.

Wall Mount

• Part # • Part # • Part #

WM05 WM11 AM01VESA 50, 75, 100 Tilng -70° ~ +70°

15mm Low prole Swivel 180°

Tilng -70° ~ +70°

Swivel 180°

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CONNECT EXTERNAL EQUIPMENTS

Interface Input Ports

The following image is the descripon of interface input ports of BNC Monitor

q ew r t

1. DC 12V IN

2. HDMI IN

3. DVI INC

4. VGA IN

5. Audio IN / OUT

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REMOTE FUNCTION

Remote Controller Function

1. Power

2. Auto: Auto Adjustment for Input Source

3. Up

4. Right

5. Menu: Enter OSD Menu

6. Le

7. Down

8. Mute: Sound Mute On/O

9. Exit: OSD Selecon Cancel & Back / Close OSD Menu

10. 4:3/16:9: Adjust Aspect Rao

11. HDMI Input Select

12. DVI Input Select

13. VGA Input Select

q
w
e
r
t
y
u

MUTE

AUTO EXIT

4:3

16:9

MENU

DVIHDMI VGA

i
o
a
s
d
f

Display image, sound and custom sengs can be adjusted in OSD (On Screen Display) menu by Remote Controller.
To adjust monitor seng value :

1. Press the 'MENU' buon to enter the OSD menu

2. Press the ▲ / ▼ buons to select the desired sub-menu. The selected sub-menu will be highlighted

3. Press the 'MENU' buon to enter the sub-menu to adjust dierent items

4. 4. Change the value you wish to adjust by using the ◄ / ► buons

5. Press the 'MENU' buon to conrm the adjustment on sub-menu

6. Press the 'EXIT' buon to exit the sub-menu to go back to the previous menu

7. Press the 'AUTO' buon to adjust monitor setup automacally. It only works for VGA input

8. Without entering OSD MENU, press ◄ / ► buons to adjust the audio volume

9. Without entering OSD MENU, press HDMI, DVI & VGA buons to select desired input source

10. Press '4:3 / 16:9' buon to change aspect rao or zoom

VGA input source only allows monitor to change the screen to 4:3 and 16:9 aspect rao
HDMI & DVI input sources allow monitor to change the screen to 4:3 and 16:9 aspect rao, or make the zoom for monitor

11. Press the 'MUTE' buon to mute audio

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CONTROL AND FUNCTION

On Monitor, Button Control

q w e r ty

1. Source
Select an input source

2. Menu

Enter or exit the OSD / Select a menu on OSD

3. Le & Right ◄ (VOL) ►
Change the value on selected menu

4. Up & Down ▲ ▼
Switch a menu on OSD

5. Power

Monitor power on / o

6. LED Indicator
Green color: monitor on
Red color : monitor o

Red (Blinking) color : power saving mode

Monitor Button Function

Display image, sound and custom sengs can be adjusted by monitor buons - located at the rear side - right-boom-corner.
To adjust monitor seng value :

Press the 'MENU' buon to enter the OSD menu

1. Press the 'SOURCE' buon to select input source

2. Press the ▲ / ▼ buons to select the desired sub-menu. The selected sub-menu will be highlighted

3. Press the 'MENU' buon to enter the sub-menu to adjust dierent items

4. Change the value you wish to adjust by using the ◄ / ► buons

5. Press the 'MENU' buon to conrm the adjustment on sub-menu

6. Press the 'EXIT' buon to exit the sub-menu and go back to the previous menu

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CONTROL AND FUNCTION

Select Input Source - Monitor Button Function

INPUT

VGA

DVI

HDMI

Press 'Source' buon on monitor
Press▲ ▼ buons to change input source
If you push 'SOURCE' buon on monitor, you will see all available input sources. If the input source is connected, you will

see it as the selected input source.

Volume

VOLUME

37

Press◄ / ► buons of monitor & remote controller to adjust volume

Auto Detect Source / No Signal / Out of Range Message

INPUT

HDMI

No Signal Message : If you did not connect any input source, monitor will show 'No Signal' message and go into stand-by

mode.

Input Message : If you connect any input source, monitor will detect it automacally and idenfy it by the type of input
source it is - HDMI, DVI or VGA.
Out of Range Message: If you connect a specic input source that is out of range on panel frequency (ref. page #17), you will
see this message. In this case, please connect proper frequency input source.

ATTENTION

No Signal

ATTENTION

OUT OF RANGE

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CONTROL AND FUNCTION

Picture

Picture

Brightness

Contrast

OSD

▲/▼ MOVE ◄/► SELECT(ADJUST) MENU RETURN

BRIGHTNESS

CONTRAST

GAMMA Adjust the Strength of RGB color ON / OFF

Gamma

1920x1080 @60.0Hz

FUNCTION VALUE

Adjust the Brightness of screen

Adjust the Intensity(Gain) of screen

0 ~ 100

0 ~ 100

Position

Position

Phase

Clock

H. Position

V. Position

OSD

Auto Adjustment

AUTO ADJUSTMENT

Please Wait

Auto Adjustment Process

1920x1080 @60.0Hz

▲/▼ MOVE ◄/► SELECT(ADJUST) MENU RETURN

FUNCTION VALUE

1)

PHASE

1)

CLOCK

H-Posion

V-Posion

Auto Adjustment

1) Only available in VGA mode

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1)

1)

Adjust the number of horizontal picture elements

Stretch In/Out horizontal image of display

Adjust the horizontal picture position

Adjust the vertical picture position

Automatically adjust the picture position

0 ~ 100

0 ~ 100

0 ~ 100

0 ~ 100

CONTROL AND FUNCTION

Color

Color

Color Temperature

Red

OSD

Green

Blue

1920x1080 @60.0Hz

▲/▼ MOVE ◄/► SELECT(ADJUST) MENU RETURN

FUNCTION VALUE

COLOR TEMPERATURE

1)

RED

GREEN

BLUE

1) Only available when select 'USER' mode on 'COLOR TEMPERATURE'

1)

1)

AVAILABLE COLOR TEMP.

5000K
6500K
7500K
8200K
9300K

11500K

sRGB
USER

Adjust the color setting of screen

Adjust the intensity of RED color

Adjust the intensity of GREEN color 0 ~ 100

Adjust the intensity of BLUE color

See table below

0 ~ 100

0 ~ 100

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CONTROL AND FUNCTION

OSD

OSD

Horizontal

Vertical

Transparency

OSD

▲/▼ MOVE ◄/► SELECT(ADJUST) MENU RETURN

OSD Time Out

1920x1080 @60.0Hz

H-Posion

V-Posion

Transparency

OSD Time Out

1) 0 : No transparency of OSD Menu

4 : Max Transparency of OSD Menu

Adjust the horizontal OSD position (default : 50 / middle)

Adjust the vertical OSD position (default : 50 / middle)

Change transparency background of OSD menus (default : 0)

Set the OSD display time (second) (default : 5)

FUNCTION VALUE

0 ~ 100

0 ~ 100

0 ~ 4

0 ~ 60

1)

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CONTROL AND FUNCTION

Setup

Setup

Language

Mute
Input

OSD

▲/▼ MOVE ◄/► SELECT(ADJUST) MENU RETURN

DCR

Display Size

Reset

1920x1080 @60.0Hz

LANGUAGE

MUTE

INPUT

DCR

DISPLAY SIZE

RESET

1) HDMI / DVI supports 16:9 / 4:3 / ZOOM

VGA only supports 16:9 / 4:3

Set the language of the OSD menu

Set the audio volume mute

Change the input source

Set the automatic adjustment for overall brightness

Change the display ratio

Reset the monitor settings to the factory default

FUNCTION VALUE

English, Spanish, French

Italian, Deutsch, Dansk, Polski

ON / OFF

HDMI / DVI / VGA

ON / OFF

16:9 / 4:3 / ZOOM

1)

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MOUNTING GUIDE

Wall Mounting (Optional)

VZ-CMP monitors are suitable for VESA wall mount (not included in the delivery).

M4 x L10 screws

1. VZ-19CME, VZ-22CME, VZ-24CME : VESA WALL MOUNT 75mm x 75m

Aenon!

VZ-CME : You must use 4 * M4 x L10 screws to assemble this monitor and the wall mount bracket.

WARNING !

If user uses screws longer than M4 x L10 mm, it may cause damage to the unit.

Please use bolt of correct size and length as instructed.

Mounng Safety !

At least two people are recommended to safely install the mount.

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SPECIFICATION

250 cd/m²

Model No. VZ-19CME VZ-22CME VZ-24CME

Size & Type 19.5"

Panel Type

Pixel Pitch

Brightness

LCD

Operating Temperature

Contrast Ratio

Viewing Angle

Display Color

Response Time

Max. Resolution

Case Type

Active Display Area

Aspect Ratio

Frequency

Color Temperature

Speaker

Operating Humidity

19.5'' LED Backlit Monitor

0.2767 (H) x 0.2767 (V) mm

432.0 (H)x 239.76 (V) mm

250 cd/m²

1600 (H) x 900 (V)

5000K / 6500K / 7500K / 8200K / 9300K / 11500K / sRGB / USER

21.5"

21.5'' LED Backlit Monitor

0.2482 (H) x 0.2482 (V) mm

250 cd/m²

1000 : 1(Typ.)

R/L : 85°/ 85° U/D : 80°/ 80°

16.7 Million Colors

5 ms

1920 (H) x 1080 (V)

Black Plastic

476.64 (H) x 268.11 (V) mm

16 : 9

30-80KHz(H) / 50-75Hz(V)

2 x 2.5W

14°F ~ 122°F / -10°C ~ 50°C

20 ~ 70% RH

24"

24'' LED Backlit Monitor

0.2767 (H) x 0.2767 (V) mm

300 cd/m²

1920 (H) x 1080 (V)

521.28 (H) x 293.22 (V) mm

Weight

INTERFACE

Safety & EMC Certification

Electrical Ratings

Power Consumption

Accessories

Net : 6.17 lb / 2.8 kg

Gross : 7.27 lb / 3.3 kg

HDMI (High Definition Multimedia Interface)

DVI (Digital Video Interface), VGA (RGB-PC), PC Stereo In / Out

Energy Star / CE / FCC / ROHS /WEEE

12V DC, 3A (AC 100-240V, 50/60Hz)

≤ 19 W

HDMI cable, Power Supply & Cable, User’s Manual, Remote controller (Battery is not included)

Net : 7.71 lb / 3.5 kg

Gross : 9.03 lb / 4.1 kg

≤ 23 W

Net : 8.81 lb / 4.0 kg

Gross : 11.46 lb / 5.2 kg

≤ 28 W

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TROUBLESHOOTING GUIDE

- Check the following before calling for service.

- If the same problems connue aer checking, contact the reseller you purchased the monitor from.

We recommend that you to test with dierent input sources when you have trouble with

At start

No image or

Noise on the screen

the current input source. If symptom persists, follow the instrucons below. Aer
following the instrucons below, please contact us at 1-888-99-VIEWZ.

- Make sure the cable is correctly plugged into the outlet

- Make sure the power cable is correctly plugged into the monitor

- Make sure the cable is correctly connected between monitor & source

- Adjust brightness and check to see if brightness is set to 'Ø'

- Check video source

Incorrect display or

Half display

Flickering and

shadow image

The audio funcon is

not working

LED is ickering

or no image

- Check your video source

- Reset video source : connecon, cable replacement, seng & more

- Check your input source setting regarding resolution and phase (Hz)

- Check the volume and make sure MUTE is not on

- Check HDMI / Display port cable connection

- Check the interface cable connecon and make sure it's plugged in correctly

- Check the input source

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TERMS OF WARRANTY / RMA

- The warranty period for this monitor is 3 years. The warranty will be voided for the scenarios listed below.

- You can also download the manual and informaon of VIEWZ web site: VIEWZUSA.COM

When power feed to the monitor exceeds capacity and causes damage

Accident, Abuse, Misuse, Neglect, Fire, Water/liquids, Lightning or any act of nature

Damaged by dropping, throwing and hing the monitor

Cases of

Non-Warranty

Coverage

* Above informaon can be changed without nocaon - please check our website or
contact ViewZ representave for latest RMA service policy.

Failure caused by users attempt to modify the product

Failure by limited life of parts such as LED Lamps and any other consumables

Damaged by using third party power cable, unstable power input and electric shock

When shipping the monitor for RMA, make sure to pack safely to ensure the monitor is

not damaged during shipping.

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WARRANTY

ViewZ USA

LIMITED 3 YEAR WARRANTY

What and Who is Covered by this Limited Warranty and for How Long

ViewZ USA warrants this product to be free from defects in material and workmanship for 3 YEAR of the original owner of
this product. The limited warranty is valid only for the original purchaser of the product.

What ViewZ USA Will Do

At the sole opon of ViewZ USA, ViewZ USA will repair or replace any product or product part that is defecve. If ViewZ USA chooses
to replace a defecve product or part, a replacement product or part will be shipped to you at no charge, but you must pay any labor

costs.

What is Not Covered; Limitaons

ViewZ USA DISCLAIMS ANY LIABILITY FOR DAMAGE TO MOUNTS, ADAPTERS, DISPLAYS, PROJECTORS, OTHER PROPERTY, OR
PERSONAL INJURY RESULTING, IN WHOLE OR IN PART, FROM IMPROPER INSTALLATION, MODIFICATION, USE OR MISUSE OF ITS
PRODUCTS.

ViewZ USA DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. ViewZ USA IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT
NOT LIMITED TO, INABILITY TO USE ITS PRODUCTS OR LABOR COSTS FOR REMOVING AND REPLACING DEFECTIVE PRODUCTS OR
PARTS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

What Customers Must Do for Limited Warranty Service

If you discover a problem that you think may be covered by the warranty you MUST REPORT it in wring to the address below within
thirty (30) days. Proof of purchase (an original sales receipt) from the original consumer purchaser must accompany all warranty
claims. Warranty claims must also include a descripon of the problem, the purchaser’s name, address, and telephone number.
General inquiries can be addressed to ViewZ USA Customer Service at 1-888-998-4399. Warranty claims will not be accepted over the
phone or by fax.

ViewZ USA

An: Warranty Claim

177 W. Orangethorpe Ave.

Placena, CA 92870

How State Law Applies

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

Disclaimer

ViewZ USA intends to make this manual accurate and complete. However, ViewZ USA makes no claim that the informaon contained
herein covers all details, condions or variaons, nor does it provide for every possible conngency in connecon with the
installaon or use of this monitor. The informaon contained in this document is subject to change without noce or obligaon of
any kind. ViewZ USA makes no representaon of warranty, expressed or implied, regarding the informaon contained herein. ViewZ
USA assumes no responsibility for accuracy, completeness or suciency of the informaon contained in this document.

Contact Us

NORTH AMERICA

177 W. Orangethorpe Ave.

Placena, CA 92870

USA and Canada

Phone: [phone]
Fax: [phone]
Other Locaons

© ViewZ USA

Phone: [phone]
Fax: [phone]

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