Page 1
VFM886
Digital Photo Frame
ViewSonic
®
Model No. : VS13951
- User Guide
- Guide de l’utilisateur
- Bedienungsanleitung
- Guía del usuario
- Guia do usuário
- Käyttöopas
- Руководство пользователя
- Kullanιcι kιlavuzu
- Οδηγός χρηστ ών
IMPORTANT: Please read this User Guide to obtain
important information on installing and using your
product in a safe manner, as well as registering your
product for future service. Warranty information
contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also
found on our web site at http://www.viewsonic.com in
English, or in specic languages using the Regional
selection box in the upper right corner of our website.
“Antes de operar su equipo lea cuidadosamente las
instrucciones en este manual”
Page 2
ViewSonic VFM886i
Compliance Information
FCC Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy, and if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modications not expressly approved by the party
responsible for compliance could void your authority to operate the equipment.
For Canada
• This Class B digital apparatus complies with Canadian ICES-003.
• Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
CE Conformity for European Countries
The device complies with the EMC Directive 2004/108/EC and Low Voltage Directive
2006/95/EC.
Following information is only for EU-member states:
The mark is in compliance with the Waste Electrical and Electronic Equipment Directive 2002/96/EC
(WEEE).
The mark indicates the requirement NOT to dispose the equipment including any spent or
discarded batteries or accumulators as unsorted municipal waste, but use the return and collection
systems available.
If the batteries, accumulators and button cells included with this equipment, display the chemical
symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content of more than
0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004% Lead.
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ViewSonic VFM886ii
Declaration of RoHS Compliance
This product has been designed and manufactured in compliance with Directive 2002/95/EC of the
European Parliament and the Council on restriction of the use of certain hazardous substances in
electrical and electronic equipment (RoHS Directive) and is deemed to comply with the maximum
concentration values issued by the European Technical Adaptation Committee (TAC) as shown
below:
Substance
Proposed Maximum
Concentration
Actual Concentration
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr6+) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%
Certain components of products as stated above are exempted under the Annex of the RoHS
Directives as noted below:
Examples of exempted components are:
1. Mercury in compact uorescent lamps not exceeding 5 mg per lamp and in other lamps not
specically mentioned in the Annex of RoHS Directive.
2. Lead in glass of cathode ray tubes, electronic components, uorescent tubes, and electronic
ceramic parts (e.g. piezoelectronic devices).
3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or more
lead).
4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium containing
up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by weight.
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ViewSonic VFM886iii
Copyright Information
Copyright © ViewSonic® Corporation, 2011. All rights reserved.
ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks
of ViewSonic Corporation.
Disclaimer:ViewSonic Corporation shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages resulting from
furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the right to
change product specications without notice. Information in this document may change without
notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any
purpose without prior written permission from ViewSonic Corporation.
For Your Records
Product Name:
Model Number:
Document Number:
Serial Number:
Purchase Date:
VFM886
ViewSonic Digital Photo Frame
VS13951
VFM886_UG_ENG Rev. 1B 09-27-11
__________________________________
__________________________________
Product disposal at end of product life
ViewSonic respects the environment and is committed to working and living green. Thank you
for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more.
USA & Canada: http://www.viewsonic.com/company/green/recycle-program/
Europe: http://www.viewsoniceurope.com/uk/kbase/article.php?id=639
Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx
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ViewSonic VFM886iv
Important Safety Instructions
Always follow the basic safety precautions below when using your Digital Photo Frame. This will reduce
the risk of re, electric shock, and injury.
Warning: To reduce the risk of re or shock hazard, do not expose this product to rain or moisture.
Warning: To prevent the risk, do not remove the cover, there are no spare parts inside, refer all product
services to professional personnel.
• Digital Photo frame is for indoor use only.
• Unplug Digital Photo frame before performing care and maintenance.
• Do not block the ventilation holes on the back of Digital Photo Frame at any time.
• Keep your Multimedia Digital Photo Frame out of direct sunlight and heat source.
• Protect the power cord. Route power cords appropriately to avoid trip over by someone else or
pinched by items placed on or against them. Pay particular attention to the point where the cord
attaches to Digital Photo Frame.
• Only use the AC adapter included with the Digital Photo Frame. Using any other power adapter
will void your warranty.
• Unplug the power cord from the outlet when the unit is not in use.
Cleaning LCD Screen
Treat the screen gently. The screen is made of glass which can be scratched or damaged
To clean ngerprints or dust from the LCD screen, we recommend using a soft / nonabrasive cloth
such as a camera lens cloth to clean the LCD screen.
If you use a commercial LCD cleaning kit, do not apply the cleaning liquid directly to the LCD screen.
Clean the LCD screen with cleaning cloth moistened with the liquid.
Package Content
•
Power adapter
•
Digital Photo Frame
•
Remote control
•
USB cable(VFM886-54/74)
•
USB cable
•
User’s manual
•
Quick Start Guide
•
Stand
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ViewSonic VFM8861
1. Precautions
Warnings
Please read this manual carefully before operating and reserve it for future
reference. It will be helpful to you if you encounter any operating problem.
Avoid exposing this device to water, moisture
or high humidity. Do not place it near
swimming pool, bathtub or sink where it may
come in contact with water.
Clean only with a dry soft cloth; do not use
any chemical liquid for cleaning.
To ensure reliable operation of the device az
from overheating, do not block any ventilation
openings.
Only use attachments/ accessories specified
by the manufacturer.
Do not step on the power cable, plug or
adapter to avoid electronic shock.
Do not attempt to service this device
yourself.. Opening or removing covers may
expose you to dangerous voltages or other
hazards. Refer all servicing and repairs to
qualified service personnel.
Please unplug this device in the
thunderstorm weather or not in use for a long
time.
Do not press hard on the LCD screen in the
process of transportation or usage. Avoid
sharp objects.
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ViewSonic VFM8862
2. Product Introduction
2.1 Features
High quality 8 inch LCD: 800x600 high resolution.
Picture in JPG, JPEG formats compatible.
Picture slideshow with a variety of transition effects, support picture
rotating and zooming.
Music player (MP3) & background music when pictures slide showed.
Video in MJPEG and MPEG-4 formats compatible.
Txt E-books reader.
Clock & calendar & alarm functions.
3-in-1 Card reader (SD/SDHC/MMC).
2.2 Specifications
LCD Screen
Panel size Aspect
ratio
8 inch 4:3
Effective viewing
area
162.0 (W) x 121.5 (H) mm
Resolution 800 (W) x 600 (H) pixels
Photo File
Image formats
supported
JPG, JPEG(baseline coding)
Max. image
resolution
30 million pixels
Video File
Video decoder MPEG4, MJPEG, AVI
Video formats
supported
MPG, MPEG, MOV
Video
specifications
MJPEG AVI: Max.320 x 240
MPEG4
AVI
DIVX4/5/5.11/6:Max.720 x 576-5MBps
XVID: Max.720 x 576-5MBps
MPEG4 (avi) Max.720 x 576-5MBps
MOV Max.640 x 480
E-book
File format supported txt (English Only)
Max. file size Max. 10M
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ViewSonic VFM8863
Calendar
Clock, Calendar, Alarm
Music File
Music formats
supported
Mp3(sampling rate 44.1kHz, bit rate
32k-320kbps),
Memory
Medium
Memory Card
supported
MMC, SD, SDHC (max 32GB)
USB USB flash drive (max 200mA)
File system FAT, FAT32
Electrical
Specifications
Power input DC5V 1A
Power
consumption
≤ 5W
Power adapter
Input AC100-240V~50/60HZ
Output DC5V
1A
Dimensions
Dimensions 225 x 185 x 24.2 mm
Weight Approx. 440g
Operating
mode
Button operation
Environmental
Requirements
Operating temperature 0°C~40°C
Storage temperature -20°C~60°C
Regulations CE, BSMI, FCC, ICES003, LVD, Gost-R/Hygienic
2.3 Accessories
Power adapter ..................................................................... 1 piece
Digital Photo Frame............................................................. 1 piece
Remote control .................................................................... 1 piece
USB cable(VFM886-54/74) ................................................. 1 piece
USB cable ........................................................................... 1 piece
User’s manual ..................................................................... 1 piece
Quick Start Guide ................................................................ 1 piece
Stand ................................................................................... 1 piece
2.4 Button Illustration
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ViewSonic VFM8864
1
Power: a. Press & hold to turn on the device.
b. Press & hold to turn off the device.
c. Press briefly to turn to main menu when the device power is on.
2
Return: Exit.
3
Play: a. Confirm / Enter. b. Play/Pause.
c. Press & hold to pop-up the shortcut menu.
4
UP: a. Up; b. Previous; c. Rewind.
5
DOWN: a. Down; b. Next; c. Fast forward.
6
RIGHT: a. Right; b. volume+;
c. enter; d. adjust+.
7
LEFT: a. Left; b. volume-;
c. back to the up-level; d. adjust-.
2.5 Terminal Illustration
1
USB HOST: Connect to USB flash drive or PC (max 200mA)
2
SD/SDHC/MMC card slot.
3
DC-IN: Power input 5V DC 1A
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ViewSonic VFM8865
2.6 Remote Control Illustration
MODE
1
2
3
4
7
5
6
8 9
ViewSonic
1
Power: a. Press & hold to turn on the device.
b. Press & hold to turn off the device.
c. Press briefly to turn to main menu when the device power is on.
2
Return: Exit.
3
Play: a. Confirm / Enter. b. Play/Pause.
c. Press & hold to pop-up the shortcut menu.
4
UP: a. Up; b. Previous; c. Rewind.
5
DOWN: a. Down; b. Next; c. Fast forward.
6
LEFT: a. Left; b. volume-; c. adjust-.
7
RIGHT: a. Right; b. volume+; c. adjust+.
8
MODE: a. Switch display ratio;
b. Switch font color during E-book reading.
9
Shortcut Button: Press to pop up the shortcut menu.
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ViewSonic VFM8866
3. Getting Started
3.1 Stand
To fix the stand, rotate it clockwise.
To remove the stand, rotate it counter-clockwise.
3.2 Battery Installation
Picture 3Picture 2Picture 1
1 2
1. Please refer to Picture 1, take out the battery, battery case and plastic
insulator following the arrow.
2. Remove the plastic insulator. (Picture 2)
3. Insert the battery & battery case into the remote control. (Picture 3)
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ViewSonic VFM8867
4. Operating Instruction
4.1 Turn on/off the Digital Photo Frame
Power on
a: Once the device is plugged, it will be turned on automatically.
b: When the adapter is power-on, press & hold the [
] on the remote or
device, it will be turned on.
Power off
Press & hold the [
] on the remote control, the device will be turned off.
Return to the Main Menu
Press briefly [
], the device will return to the Main Menu.
4.2 OSD Operating Instruction
4.2.1 Main Menu
The Main Menu is shown as below. Move the Left and Right buttons to select
an icon, and enter by [ ].
4.3 Favorite (VFM886-54/74)
In this category, users could self-define the contents by copying favorite
pictures from Memory Cards or USB Flash drive (max 200mA). To add a file
to Favorite, enter “File Manage” in the Main Menu, select the file you want
to add, press & hold [ ] on the device to pop-up setup menu, and select
"Favorite".
Due to limited internal memory, the image resolution in Favorite is set by
manufacture to 800x600 pixels. Image size less than 50kb is recommended.
(The total capacity of About DPF and Favorite is less than 500KB).
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ViewSonic VFM8868
4.4 File Manage Operating Instruction
Move [◄/►] to select “File Manage” in the Main Menu, and enter by [ ].
The File Manage will list all the files saved in the Memory Media. In the File
Manage menu, users are allowed to switch medium type, execute files, delete
files and add files to Favorite.
4.5 Photo Operating Instruction
4.5.1 Slideshow
Move [◄/►] to select “Photo” in the Main Menu, select a medium type in
the pull-down menu, and enter slide show full-screen by [ ]. During the
slideshow, move [▲/▼] for previous or next photo; adjust the volume of
background music by [◄/►]; pause by [ ]], and the picture information will
be shown on the screen.
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ViewSonic VFM8869
4.5.2 Slideshow Setup
During the slideshow, press & hold [ ] to pop up setup menu, move [▲/▼]
to select options, confirm by [
], and exit by [ ].
Origin file: select from Current Directory and All Directory.
BG Music: turn on or off the background music.
Zoom: press [
] repeatedly to zoom an image from 1 to 5 times.
Rotate: press [ ] repeatedly to rotate an image by 0, 90, 180 or 270 degree.
Brightness: move [◄/►] to change the font size, the default value is 10.
Slideshow: there are 13 different transition effects such as random, Top to
Button and Left to Right for selection, move [◄/►] to switch the
transition effect.
Interval: move [◄/►] to switch among Fast, Middle, Slow and Self-defined.
Display: move [◄/►] to switch among Auto, Original, Crop and Stretch.
Mode: move [◄/►] to switch among Random, Order.
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ViewSonic VFM88610
4.6 Video Operating Instruction
4.6.1 Movie Play
Move [◄/►] to select “Video” in the Main Menu, select a medium type in the
pull-down menu, and enter by [ ]. In the Video Browser menu, select the
movie file you want to play and press [ ] for playing in full screen. During
the movie playing, press [ ] to pause, and the movie information will be
shown on the screen. Press [▲/▼] to fast forward or rewind the movie. It
supports playing from the last stop.
4.6.2 Movie Setup
During movie playing, press & hold the [ ] to pop up setup menu, which
includes Previous, Next, Play/Pause, Fast forward, Rewind, Skip, Repeat,
Display ratio and brightness.
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ViewSonic VFM88611
Previous: go to the previous video;
Next: go to the next video;
Play/Pause: pause or resume playing video;
Fast forward: fast forward a video;
Rewind: rewind a video;
Repeat: press [ ] to switch among Repeat All, Repeat One, Repeat
Once and None;
Skip: jump to the specified time for playing. Select Skip, press [ ] to pop
up a box shown on the left corner of the screen, and then navigate [▲/▼]
to set the accurate time.
Display: press [ ] to switch among Original, Stretch, Crop, Auto and
Actual;
Brightness: press [ ] to pop up the brightness bar, and move [◄/►] to
adjust the brightness level ;
4.7 Music Operating Instruction
4.7.1 Music playing
Move [◄/►] to select “Music” in the Main Menu, select a medium type in the
pull-down menu, and enter by [ ]. In the Music Browser menu, select the
music file you want to play and press [ ] for playing. During music playing,
move [▲/▼] for previous or next song, confirm by [ ]; adjust the volume by
[◄/►]; and pause by [ ].
4.7.2 Music Setup
During music playing, press & hold the [ ] to pop up setup menu; move
[◄/►] to select options, confirm by [
]; and exit by [ ].
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ViewSonic VFM88612
Origin file: press [ ] to select from Current Disk and Current Directory;
Repeat: press [ ] to switch among Repeat All, Repeat One, Repeat
Once and None;
Previous: go to the previous song;
Next: go to the next song;
Play/Pause: pause or resume playing music;
Rewind: rewind a song;
Fast forward: fast forward a song;
Background: press [ ] to select your preferred style;
Back Light: press [ ] to select backlight options.
4.8 Others Operating Instruction
4.8.1 E-book
4.8.1.1 E-book Browser
Move [◄/►] to select “Others” in the Main Menu, select “E- book” in the pull-
down menu, and enter by [ ]. In the E- book Browser menu, select the
txt. file you want to read and press [ ] for E-book reading; move [▲/▼]
for page turning up or turn down; adjust the volume of background music by
[◄/►] .
4.8.1.2 E-book Setup
During the reading, press & hold the [ ] to pop up setup menu; move [▲/▼]
to select options; [◄/►] to select sub- options; press [
] to exit and your
settings will be activated.
Page 18
ViewSonic VFM88613
BG music: turn on or off the background music;
Auto scroll: select from Fast, Middle, Slow and Off.
Font color: move [◄/►] to switch among White, Black, Gray and Blue.
Go to Page: press [ ] to select “Go to Page”, move [▲/▼] to change the
value and confirm by [ ].
4.8.2 Calendar and Clock
Move [◄/►] to select “Others” in the main menu, and there shows Ebook and
Clock.
Calendar and Clock setup
Move [◄/►] to select “Others” in the main menu, and enter the “clock” by [
].
Long press [ ] to pop up setup menu, which includes Date, Mode, Time,
Timer and Alarm will be shown.
Move [◄/►] to browse day; move [▲/▼] to browse month.
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ViewSonic VFM88614
4.9 Setup
Move [◄/►] to select “Setup” in the Main Menu, and there shows Common,
Power, Media and Time in the pull- d own menu.
4.9.1. Common
Language: move [◄/►] to select Language.
Background: move [◄/►] to select your preferred style.
USB mode: select between USB and PC.(VFM886-54/74)
Product Information: display product information;
Update: for software upgrade;
Factory Default: resume to factory setting;
Boot Mode: move [◄/►] to select Mode.
4.9.2. Power
Backlight: set the brightness level.
Backlight off: move [◄/►] to set the time to turn off the backlight
automatically.
Power off: move [◄/►] to set the time to turn off the power.
4.9.3 Media
Video: there are Repeat and Display for setting, move [◄/►] to select
options.
Photo: there are Origin File, BG music, Slideshow, Interval and Display for
setting, move [◄/►] to select options.
Music: there are Origin File, Play Sequence and Repeat for setting, move
[◄/►] to select options.
Ebook: there are BG Music, Auto Scroll and Font Color for setting, move
[◄/►] to select options.
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ViewSonic VFM88615
4.9.4 Time
Date: move [◄/►] to switch among Year, Month and Date, and move [▲/▼]
to change value.
Mode: select from 24Hour and 12Hour.
Time: move [◄/►] to switch between hour and minute, and move [▲/▼] to
change value.
Adjust: The clock will be slow or fast after the unit runs long hours. If the clock
is slow or fast , press [◄/►] to adjust the clock; Fast :[►] Slow: [◄ ]
Maximum “6” seconds ; Minimum “-6”seconds
Timer: there are four options of Timer status, Turn on time, Turn off time &
Frequency.
Alarm: there are four options of Alarm status, Alarm time, Frequency & Alarm
ring.
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ViewSonic VFM88616
5. Troubleshooting
Problem & Solution
Problem Solutions
Can not power on, and
nothing happens even if
connected to a charger
Check whether the power is connected well or unplug&replug
the device. If that doesn't work, return the device to your dealer
for service.
The screen is off Check whether the backlight is set to OFF.
Screen freeze and does
not respond to control
anymore
Unplug&replug the device.
Can not play video
smoothly, and the
message "media format
not supported" occurs
Video resolution and data stream (frame) are not supported.
Check the parameters (resolution, data stream and frame) of
video files via players like Storm Player on PC, and covert the
video files with a video converter if the parameters are beyond
the supported range of the device.
No sound Check whether the parameter of volume is set to 0. Check
whether there is sound in the movie file. If that doesn't work,
return the device to your dealer for service.
The remote control is
invalid
The distance between remote control and the device is too
long or the angle is more than 60' .
Check whether the battery is poor contact or in low power.
Can not read the files Check the file path, the device cannot read files saved in a
folder that is more over 5 levels deep.
Cannot read USB Flash
Drive (max 200mA)
Check whether USB flash drive is inserted well. The Max.
Capacity of USB flash drive is 32G. An incompatible USB flash
drive is inserted. Please consult your dealer for compatible
types.
Cannot read SDHC card Check whether SDHC card is inserted well. The Max. Capacity
of SDHC card is 32GB. An incompatible card is inserted. Please
consult your dealer for compatible card types.
The actual capacity is less
than it is stated
The actual capacity is reduced as files for management and
applications are included.
No files are displayed on
the screen
FAT is damaged. Reboot the device.
Exit playing and back
to the Main Menu
automatically
Restart playing. (Note: This device has protection function
against violent impact and external interference)
Note: The LED panel is made up by millions of pixels with high technology.
By chance, there will be some bright or dark pixels, but this situation will not
effect the actual Digital Photo Frame function.
Page 22
17ViewSonic VFM886
Customer Support
For technical support or product service, see the table below or contact your reseller.
Note : You will need the product serial number.
Country/Region Web Site
T=Telephone
F=Fax
E-mail
Australia/New Zealand www.viewsonic.com.au
AUS=1800 880 818
NZ=0800 008 822
Canada www.viewsonic.com
T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= 1-909-468-3757
Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk
Ireland (Eire)
www.viewsoniceurope.
com/uk/
www.viewsoniceurope.com/uk/
support/call-desk/
service_ie@
viewsoniceurope.com
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Merida, Yucatan. Tel: 01.999.925.19.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Puerto Rico and Virgin
Islands
www.viewsonic.com
T= 1-800-688-6688 (English)
T= 1-866-379-1304 (Spanish)
F= 1-909-468-3757
Singapore/
Malaysia/
Thailand
United Kingdom
www.viewsoniceurope.
com/uk/
www.viewsoniceurope.com/uk/
support/call-desk/
service_gb@
viewsoniceurope.com
United States www.viewsonic.com
T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-3757
Page 23
18ViewSonic VFM886
Limited Warranty
VIEWSONIC Digital Photo Frame
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal
use, during the warranty period. If a product proves to be defective in material or workmanship during
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic Digital Photo Frame are warranted for 1 year for labor from the date of the rst customer
purchase.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modied or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, re, water, lightning, or other acts of nature, unauthorized product
modication, or failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Causes external to the product, such as electric power uctuations or failure.
d. Use of supplies or parts not meeting ViewSonic’s specications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static
image is displayed on the product for an extended period of time.
4. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support (please
refer to Customer Support page). You will need to provide your product’s serial number.
2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your
name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service
center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein
including the implied warranty of merchantability and tness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be
liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience,
loss of use of the product, loss of time, loss of prots, loss of business opportunity, loss of goodwill,
interference with business relationships, or other commercial loss, even if advised of the possibility of
such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
4.3: ViewSonic DPF Warranty DPF_LW01 Rev. 1A
06-20-08
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19ViewSonic VFM886
Mexico Limited Warranty
VIEWSONIC Digital Photo Frame
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal
use, during the warranty period. If a product proves to be defective in material or workmanship during
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic Digital Photo Frame are warranted for 1 year for labor from the date of the rst customer
purchase.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modied or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, re, water, lightning, or other acts of nature, unauthorized product
modication, or failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Causes external to the product, such as electric power uctuations or failure.
d. Use of supplies or parts not meeting ViewSonic’s specications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static
image is displayed on the product for an extended period of time.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer
to the attached Customer Support page). You will need to provide your product’s serial number, so please
record the product information in the space provided below on your purchase for your future use. Please
retain your receipt of proof of purchase to support your warranty claim.
For Your Records
Product Name: ______________________ Model Number: _______________________
Document Number: ____________________
Serial Number: ______________________ Purchase Date: ________________________
Extended Warranty Purchase? _______________(Y/N)
If so, what date does warranty expire? _____________________________________________
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your
name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service
center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
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20ViewSonic VFM886
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein
including the implied warranty of merchantability and tness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be
liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience,
loss of use of the product, loss of time, loss of prots, loss of business opportunity, loss of goodwill,
interference with business relationships, or other commercial loss, even if advised of the possibility of
such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
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21ViewSonic VFM886
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de
CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: [email protected]
Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: [email protected]
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: [email protected]
Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: [email protected]
Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: [email protected]
Cuernavaca
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: [email protected]
Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : [email protected]
Guadalajara, Jal.:
SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: 01(52)33-36-15-15-43
E-Mail: [email protected]
Guerrero Acapulco
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: 744-48-32627
Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: 8129-5103
E-Mail: [email protected]
MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: (52) 999-925-1916
E-Mail: [email protected]
Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: 01(52)95-15-15-22-22
Fax: 01(52)95-15-13-67-00
E-Mail. [email protected]
Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembre
Tijuana, Mexico
FOR USA SUPPORT:
ViewSonic Corporation
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: 800-688-6688 (English); 866-323-8056 (Spanish);
Fax: 1-800-685-7276
E-Mail: http://www.viewsonic.com
4.3: ViewSonic Mexico Limited Warranty DPF_LW03 Rev. 1A 06-25-07
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