ViewSonic VS13444, VS13442 User Manual

ViewSonic

TM

Digital Photo Frame

VFM842/VFM1042

IMPORTANT: Please read this User Guide to obtain important

information on installing and using your product in a safe

manner, as well as registering your product for future service.

Warranty information contained in this User Guide will describe

your limited coverage from ViewSonic Corporation, which is also

found on our web site at http://www.viewsonic.com in English,

or in specic languages using the Regional selection box in the

upper right corner of our website.

“Antes de operar su equipo lea cuidadosamente las instrucciones

en este manual”

- User Guide

- Guide de l’utilisateur

- Guía del usuario

Model No.: VS13442
VS13444

Compliance Information

FCC Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modications not expressly approved by the party responsible for compliance could void your

authority to operate the equipment.

For Canada

• This Class B digital apparatus complies with Canadian ICES-003.

• Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

CE Conformity for European Countries

The device complies with the EMC Directive 2004/108/EC and Low Voltage Directive 2006/95/EC.

Following information is only for EU-member states:

The mark is in compliance with the Waste Electrical and Electronic Equipment Directive 2002/96/EC (WEEE).
The mark indicates the requirement NOT to dispose the equipment including any spent or discarded batteries or accumulators as unsorted
municipal waste, but use the return and collection systems available.

If the batteries, accumulators and button cells included with this equipment, display the chemical symbol Hg, Cd, or Pb, then it means that
the battery has a heavy metal content of more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004% Lead.

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Declaration of RoHS Compliance

This product has been designed and manufactured in compliance with Directive 2002/95/EC of the European Parliament and the
Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS Directive) and is deemed
to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance Proposed Maximum Concentration Actual Concentration

Lead (Pb) 0.1% < 0.1%

Mercury (Hg) 0.1% < 0.1%

Cadmium (Cd) 0.01% < 0.01%

Hexavalent Chromium (Cr6+) 0.1% < 0.1%

Polybrominated biphenyls (PBB) 0.1% < 0.1%

Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex of the RoHS Directives as noted below:
Examples of exempted components are:

1. Mercury in compact uorescent lamps not exceeding 5 mg per lamp and in other lamps not specically mentioned in the Annex of

RoHS Directive.

2. Lead in glass of cathode ray tubes, electronic components, uorescent tubes, and electronic ceramic parts (e.g. piezoelectronic devices).

3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).

4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium containing up to 0.4% lead by weight and as a
cooper alloy containing up to 4% lead by weight.

ENGLISH

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Copyright Information

Copyright© ViewSonic Corporation, 2010. All rights reserved.
ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic Corporation.
Disclaimer:ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental
or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specications without

notice. Information in this document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission
from ViewSonic Corporation.

For Your Records

Product Name:

VFM842/VFM1042

ViewSonic Digital Photo Frame

Model Number:

Document Number:

Serial Number:

Purchase Date:

VS13442/VS13444

VFM842_VFM1042_UG_ENG Rev. 1B 04-09-10

____________________________________________

____________________________________________

Product disposal at end of product life

ViewSonic is concerned about the preservation of our environment. Please dispose of this product properly at the end of its useful life.
Your local waste disposal company may provide information about proper disposal.
The lamp in this product contains mercury. Please dispose of properly in accordance with environmental laws of your location.

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TABLE OF CONTENTS

Introduction.............................................................................................................................................................................................1

Important Safety Precautions................................................................................................................................................................2

Main Features .........................................................................................................................................................................................4

Controls and Connections ....................................................................................................................................................................5

Remote Control.......................................................................................................................................................................................6

Battery installation for the Remote Control ..........................................................................................................................................7

Getting Started........................................................................................................................................................................................8

Hanging the frame to a wall..................................................................................................................................................................8

Connecting to the power ......................................................................................................................................................................9

Inserting Media..................................................................................................................................................................................... 9

Copy files from computer ...................................................................................................................................................................10

Main menu............................................................................................................................................................................................. 11

Viewing Photos..................................................................................................................................................................................... 13

Viewing thumbnails ............................................................................................................................................................................13

Browsing a single photo .....................................................................................................................................................................14

Playing a slideshow............................................................................................................................................................................ 14

Listening to Music ................................................................................................................................................................................15

Watching Videos...................................................................................................................................................................................16

Managing Files......................................................................................................................................................................................17

Copying photos ..................................................................................................................................................................................18

Deleting photos ..................................................................................................................................................................................19

Displaying Clock/Calendar ..................................................................................................................................................................20

Changing Frame Settings ....................................................................................................................................................................21

Setting items.......................................................................................................................................................................................22

Frequently Asked Questions...............................................................................................................................................................24

Specification .........................................................................................................................................................................................26

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Introduction

Thank you for purchasing this Digital Photo Frame.

This Digital Photo Frame is compatible with SD, MMC and MS memory card formats, which enables you to view digital photo
directly from your camera’s memory card.

This manual contains important safety information and operation instructions, so please read all the instructions carefully
before using the Digital Photo Frame and keeps it for future reference.

We have done our best to produce a complete and accurate manual; however, we cannot ensure
there are no errors or omissions. We also have no responsibility for damages or loss of data caused
by improper operation.

The instruction manual is subject to change for improvement without notice.

Trademarks and trade names used in this user’s manual are owned by their respective companies
or organizations.

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Important Safety Precautions

Always follow these basic safety precautions when using your Digital Photo Frame. This will reduce the risk of fire, electric
shock, product damage and personal injury.
y Warning: Do not remove the cover or back to reduce the risk of electric shock. There are no user-serviceable parts

inside. Refer servicing to qualified personnel.

y Warning: Do not expose the Digital Photo Frame to rain or moisture to prevent fire or electric shock hazard.
y Warning: If you want to remove the wooden frame, please note that inside have Glass and take off the Glass cover

before use.

y Do not expose the Digital Photo Frame to water (dripping or splashing) and no objects filled with liquids, such as

vases, should be placed on the unit.

y Keep the Digital Photo Frame away from direct sunlight and heat source such as radiators or stoves.
y Do not block the ventilation openings. Slots and openings on the unit are provided for ventilation. The openings

should never be blocked by placing your Digital Photo Frame on a cushion, sofa or other similar surface

y Do not place the Digital Photo Frame on unstable cart, stand, tripod, bracket or table. The unit may fall, resulting in

possible damage or injury.

y Never place heavy or sharp objects on the LCD panel or frame.
y Only use the AC adapter included with Digital Photo Frame. Using any other adapter will void your warranty.
y Protect the power cord from being walked on or pinched particularly at plugs, receptacles and the point where the

cord attached to the Digital Photo Frame.

y Unplug the power from the outlet when the unit is not in use.

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Cleaning

y Before cleaning the Digital Photo Frame make sure it is turned off.
y Never spray or pour liquid directly onto the screen or plastic casing.
y To clean the LCD screen, wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles. If it

is still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner on a clean, soft, lint-free
cloth to clean the screen.

y To clean the plastic casing, use a soft, dry cloth. If it is still not clean, apply a small amount of non-ammonia,

non-alcohol based, mildly non-abrasive detergent on a clean, soft, lint-free cloth to clean the surface.

y To clean the frame, use a soft, dry cloth.

Disclaimer: Authorized Dealer does not recommend the use of any ammonia or alcohol-based cleaners on the LCD screen
or plastic casing. Some chemical cleaners have been reported to damage the screen and/or display case. Authorized Dealer
will not be liable for damage resulting from the use of any ammonia or alcohol-based cleaners.

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Main Features

y 21.3cm/8.4”(VFM842) or 26.4cm/10.4”(VFM1042) Digital TFT LCD: 800*600 4:3
y Decorative appearance
y Displays digital photos (JPEG)
y Slide show with background music and multiple transition effects
y Playback of music files
y Playback of video files
y Calendar and clock display
y Alarm setting
y Compatible with SD/MMC/MS memory cards
y USB Host for connecting to the USB mass storage
y 2GB Internal memory built in

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Controls and Connections

1. MENU Press to enter main menu

2. EXIT Exit button

3. ENTER Play/Pause/Confirm button

4.

Navigation button

5. Working indicator light

6.

Hold to power on or off

7. Mini-USB connection

8. USB HOST

9. SD/MMC/MS card slot

10. 5V 2A DC Input socket

11. Wall hanger

12. Adjustable stand

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Remote Control

1 To zoom in the photo.

2 EXIT To return to the previous menu.

3 To rotate the photo.

4 To copy or delete files.

5 To move the cursor left.

6 To start slide show.

7 SETUP To enter the setup menu.

8

9 To play in mute.

10 To increase the volume.

11 To move the cursor up.

12 To decrease the volume.

13 To move the cursor right.

14 ENTER To confirm the selection; start or pause playback.

15 To move the cursor down.

16 STOP To stop music or video playing

To turn on/off the unit.

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Battery installation for the Remote Control

y Remove the insulating mylar strip from the battery if the battery is being used for the first time, it is located at the

bottom back side of the remote control.

y If the remote control unit fails to work even when it is operated near the unit, replace the battery.

1. Press and hold the battery release tab in the direction of arrow

2. Pull out the battery holder completely in the direction of arrow
the left.

3. Remove the old battery, and place a new battery in the holder.

4. Push the holder back into the remote control.

Note: Use a 3V lithium battery (No. CR2025 or equivalent)
Caution: Be careful when you press the slot of the battery compartment with your fingernails only as this might break them.

n.

o as shown in

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Getting Started

Hanging the frame to a wall

The frame can also be mounted to a wall without the stand.

1. Prepare screws(less than Φ6mm) suitable for the screw holes on the rear panel.

2. Screw the screws into the wall. The distance between screws in horizontal is about 18-24mm.

3. Hang the photo frame on the wall with the wall hanger, you can set the device in the landscape orientation or in the
portrait orientation.

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Connecting to the power

Plug one end of the power adaptor into the DC socket in the Digital Photo
Frame, and the other into a wall outlet.

Note:
To turn on/off the Digital Photo Frame completely, hold the power button..

Inserting Media

In order to play photos from a card or a memory stick, insert the card into its respective card slot on the Digital Photo Frame
or use the USB port.
This Digital Photo Frame is compatible with the following memory cards:

• Secure Digital Card (SD) • Multimedia Card (MMC) • Memory Stick (MS)

Following is the method of inserting a memory card or attaching a memory stick:

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1. Insert the SD/MMC/MS card into the 3-in-1 card slot with

the metallic contacts facing towards the display.

Note:

y Do not use any force while inserting a memory card or attaching a memory stick.
y The 3-in-1 card slot only reads one memory card at a time. Do not insert more than one card into one memory card

slot.

y To remove the cards or the USB memory stick, pull it out gently.

2. Push a USB memory stick into the USB HOST
slot.

Copy files from computer

You can connect the digital photo frame to a computer copy files to the memory device connected to the digital photo frame
or to the built-in memory (depends on the unit you purchase).

1. Make sure that your computer has been started before you start.

2. Connect the mini plug of the USB cable to the mini USB port on digital photo frame, and push the other end into a free

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USB port on your computer.

3. The computer system detects “New hardware” and starts to install the driver automatically. Wait for the system to finish
the installation. When it has finished, several “Removable Disk”, which indicate all drivers of the digital photo frame, will
be created in “My computer”.

4. Drag and drop the files on your computer to the memory device connected to the digital photo frame or to the built-in
memory.

5. To disconnect the USB cable from the computer, double click the Safely Remove Hardware icon on the task bar. Click
the USB Mass Storage Device, and then click OK.

Note:

y Make sure no USB storage device is connected with the Digital Photo Frame before connecting to your computer.
y The Digital Photo Frame must be plugged in and turned on before connecting to the computer.
y When connecting with a computer, the USB HOST driver is not available.
y Do not disconnect the USB cable or remove the card during files coping and transferring.
y System support: Windows® 2000/ XP/ Vista

TM

.

Main menu

y When a memory device is inserted into the Digital Photo Frame, the corresponding icon appears on the main menu.
y In the main menu, you can select connected source to view photos, listen to music, watch videos, display the calendar

and clock, manage files or change frame settings.

1. Press the EXIT key on the remote as necessary to access the main menu. All connected source, photo, music, video,

calendar, files and setup icons are displayed.

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Appears when you purchase a Frame with NAND

Memory

SD/MMC/MS Appears when you insert a SD, MMC or MS card.
USB Appears when you inserted a USB flash driver.
Photo To view photos of the memory source.
Music To play music.
Video To play videos.
Calender To display the Calendar/Clock on the screen.

Files

Setup To customize the settings of Digital Photo Frame.

Note: If several memory devices are connectted to the frame simultaneously, the Digital Photo Frame will read the memory
source by the priority order as follows: USB, SD/MMC/MS.

2. Use

3. Use

or key on the remote to select a memory source, and then press the ENTER key on the remote.

or key on the remote to select the desired mode, and press ENTER key on the remote to confirm.

flash memory. (only for model with internal
memory)

To browse all the files of the memory source and
copy or delete files.

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Viewing Photos

y Press the EXIT key on the remote as necessary to enter the function select interface.
y Use

y Use

Viewing thumbnails

or key on the remote to select a memory source (e.g. USB, SD/MMC/MS) in the main menu and press the

ENTER key.

or key t on the remote o select Photo icon, and then press the ENTER key on the remote. The photos are

displayed on the screen in thumbnails or in slideshow mode which can be adjusted in Setup mode.

In Photo mode, the photos on the selected memory source can be displayed on
the screen as thumbnails. Up to 16 photos are displayed at a time.

1. While in slideshow, press EXIT key on the remote to go to thumbnali mode.

2. To navigate through the thumbnails or move to the next or previous page of

thumbnails, press the

or key on the remote.

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Browsing a single photo

You can select a single photo to display on the screen:

1. Use

2. To zoom in a photo, use

3. To rotate a photo, use

4. To return to the thumbnail view, press the EXIT key on the remote.

5. To start slide show from the current photo, press the ENTER key on the remote.

or key on the remote to select a photo in the thumbnail view, and press the ENTER key on the
remote. Or press ENTER key on the remote repeatedly to chage to single mode during slideshow.The selected photo
is displayed on screen.

key and press ENTER key on the remote repeatedly.

key and press ENTER key on the remote repeatedly.

Playing a slideshow

You have two ways to running a slideshow:

1. In any mode, press the

2. While browsing a single photo, press the ENTER key on the remote to start slide show from the current photo.
y Press ENTER key on the remote repeatedly to toggle through Slide with music, Slide photo only and Single

mode.

y Press the EXIT key or STOP key on the remote to exit the slideshow and view the photos in thumbnail.

key on the remote to start a slideshow.

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Listening to Music

In Music mode, the music file lists on the selected memory source can be
displayed on the screen as thumbnails.

1. Press the EXIT key on the remote as necessary to enter the function select
interface.

2. Use

3. Use

4. Use

5. Pause playback, press ENTER on the remote. To resume playback, press

6. Press

7. Press EXIT key on the remote to exit music playing.

or key t on the remote o select a memory source (e.g. USB,

SD/MMC/MS) in the main menu and press the ENTER key on the remote.

or key on the remote to select Music icon, and then press the

ENTER key. The music file lists displayed on the screen

or key on the remote to select a music file and press ENTER

on the remote to play.

ENTER on the remote again.

or key on the remote to increase or decrease volume. Press

key to play in mute.

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Watching Videos

In Video mode, the video file lists on the selected memory source can be
displayed on the screen as thumbnails.

1. Press the EXIT key on the remote as necessary to enter the function select
interface.

2. Use

3. Use

4. Use

5. Pause playback, press ENTER on the remote. To resume playback, press

6. Fast rewind or forward within a video, use

7. Press

8. Press EXIT key on the remote to exit music playing.

or key on the remote to select a memory source (e.g. USB,

SD/MMC/MS) in the main menu and press the ENTER key on the remote.

or key on the remote to select Video icon, and then press the

ENTER key on the remote. The music file lists displayed on the screen

or key on the remote to select a video file and press ENTER on

the remote to play.

ENTER on the remote again.

or key on the remote and

then press ENTER on the remote.

or key on the remote to increase or decrease volume. Press

key to play in mute.

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Managing Files

In the File mode, you can view all playable files and folders on the memory source. You also can copy or delete the files.

1. Press the EXIT key on the remote as necessary to
enter the function select interface.

2. Use

3. Use

4. Use the

or key on the remote to select a
memory source (e.g. USB, SD/MMC/MS) in the
main menu and press the ENTER key on the
remote.

or key on the remote to select Files
icon, and then press the ENTER key on the
remote. The file list appears.

or key on the remote to navigate
between files and folders.
y To open a folder, highlight it and press the

ENTER key on the remote. To return to
superior directory, press the EXIT key on the
remote.

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Copying photos

You can copy photos from memory card or USB to the internal memory. There are two methods:

Copy photos from the file manager

Use this method, you can only copy one file at a time, and you cannot resize the photo.

1. Press the EXIT key on the remote as necessary to enter the function select interface.

2. Use

3. Use

Copy photos from the thumbnail mode

Use this method, you can copy all or selected photos, with the ability to resize the photo.

1. Press the EXIT key on the remote as necessary to enter the function select interface.

2. Use

3. Use

4. Press COPY/DEL key to pop up a window “Copy Files? Copy selected, Copy all, Cancel”. Use

5. The thumbnails will be displayed with a small white square in the upper left coner of each. Use

6. Press COPY/DEL key on the remote again to pop up a window “Copy Files? Yes/ No”. Use

or key on the remote to select File icon, and then press ENTER on the remote to confirm.

or key on the remote to select the photo file (or music or video file), then press COPY/DEL key.The screen

will pop up a window “Copy Files?Yes/No”. Use

ENTER. The file has been copied.

or key on the remote to select the memory device (memory card or USB), and then press ENTER.

or key on the remote to select Photo icon and press ENTER to go to the thumbnail mode

desired option, and then press ENTER.

the remote to select the photo to be copied. Then press ENTER to confirm with a tick mark for each photo you select.
(If you choose “Copy all”, all the white squares show a tick mark.)

or on the remote to choose the desired option and then press

or to select the

or key on

or on the remote to

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select “Yes”, and then press ENTER.

7. Use

8. The screen will pop up a window asking you if you want to resize the photo.

9. Use

or on the remote to select the directory into which you want to copy the photos, then press ENTER.

or key on the remote to select the desired option and confirm the choice by selecting “Confirm”, and then

press ENTER. Your photos are sized and copied to the internal memory.

Deleting photos

You can delete photos from internal memory.There are two methods:

Delete photos from the file manager

Use this method, you can only delete one file at a time.

1. Press the EXIT key on the remote as necessary to enter the function select interface.

2. Use

3. Use

Delete photos from the thumbnail mode

Use this method, you can delete all or selected photos.

1. Press the EXIT key on the remote as necessary to enter the function select interface.

2. Use

or key on the remote to select File icon, and then press ENTER to confirm.

or key on the remote to select the photo file (or music or video file), then press COPY/DEL key on the
remote.The screen will pop up a window “Delete Files?Yes/No”. Use
option and then press ENTER. The file has been deleted.

or key on the remote to select the internal memory, and then press ENTER.

or on the remote to choose the desired

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3. Use

4. Press COPY/DEL key on the remote to pop up a window “Delete Files? Delete selected, Delete all, Cancel”. Use

5. The thumbnails will be displayed with a small white square in the upper left coner of each. Use

6. Press COPY/DEL key on the remote again to pop up a window “Delete Files? Yes/ No”. Use

or key on the remote to select Photo icon and press ENTER to go to the thumbnail mode

on the remote to select the desired option, and then press ENTER.

or key on
the remote to select the photo to be deleted. Then press ENTER to confirm with a tick mark for each photo you select.
(If you choose “Delete all”, all the white squares show a tick mark.)

or on the remote

to select “Yes”, and then press ENTER. Your photos are deleted from the internal memory.

Displaying Clock/Calendar

You can switch your Digital Photo Frame to
Clock/Calendar mode that the current date and time is
displayed on the screen with a slide show in thumbnail.

1. Select the Calendar icon on the main menu and
press the ENTER key.

The Calendar, Clock or Monthly Calendar is
displayed on the screen and all photos in the
memory source start slide show in thumbnail.

2. Press the ENTER key to toggle through Calendar,
Clock or Monthly Calendar mode.

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or

3. Press the
previous/next photo.

4. To exit the Clock/Calendar mode, press the EXIT
key.

Note:

y The date, time, date format and clock mode can be

adjusted in Setup mode.

y You can choose the display mode(Calendar, Clock

or Monthly Calendar )in Setup mode.

Changing Frame Settings

The system settings let you customize and configure your Digital Photo Frame.

Press the EXIT key on the remote as necessary to enter the function select

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interface. Use
Menu appears on the screen.

1. To select Photo Setup, Calendar Setup, Video setup, Music Setup or
System Setup,use the
ENTER key.

2. To select a setting item, press the

3. To change the value, press the

4. Press EXIT key on the remote to exit.

or key on the remote to select the Setup icon. The Setup

or key on the remote and then press the

21

or key on the remote to skip to

or key on the remote.

or key on the remote..

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Setting items

Items Sub-Items Value Description

Photo Setup

Calendar
Setup

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Display Mode Slideshow, Thumbnail or Single mode
Display Ratio Fit to Screen, Crop to fill or Full Screen
Slideshow Duration 5Sec, 15 Sec, 30 Sec, 60 Sec, 5Min, 15Min.
Slideshow Repeat Once, Repeat or Random.
Slidshow Effect Random, Snake, Partition, Erase, Blinds, Random Lines, Grid, Cross,

Spiral,Rect, Close
Magic Window On or Off
Clock On or Off
Resize On or off
Cut out when copy On or Off
Show tip when copy On or Off
Display Mode Calendar, Clock or Monthly Calendar
Date Format YYYY/MMM/DD, MM/DD/YYYY or DD/MM/YYYY
Date Adjust the date
Clock Mode Adjust the date.
Clock Time Adjust the time
Alarm Status On or Off
Alarm Time Set alarm time
Alarm Frequency Once, Everyday, Mon to Fri or Weekend
Display Mode Full Screen or Original Size Video Setup
Play Mode Repeat or Once

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Music Setup

SystemSetup

Auto Play On or Off
Play Mode Repeat, Random,Once or Repeat One
Music Effect Normal, Rock, Pop, Classic, Soft, Jazz or DBB
Show Spectrum On or Off
Auto Play On or Off
Language Set up the language of the OSD menu.
Brightness Adjust the brightness of the screen.

Contrast Adjust the contrast of the screen.

Saturation Adjust the saturation of the screen.

Tint Adjust the tint of the screen.
Power on On or Off
Auto Boot Time Set the Digital Photo Frame to turn on at the specified time
Power off On or Off
Auto Shut Time Set the Digital Photo Frame to turn off at the specified time
Auto-Power
Frequency
Reset Reset all settings to the default settings.
Version View the software version.

The available options include: 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16.

The available options include: 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16.

The available options include: 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16.

Once, Everyday, Mon to Fri or Weekend

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Frequently Asked Questions

1. Why cannot the Digital Photo Frame display some files from my Flash card or USB device?

• Some unpopular memory cards are not compatible with the device. Use a card which matches with the Digital Photo
Frame.

• The file formats on your card or USB device might not be supported (only JPEG photos are accessible). Provide files
with the supported JPEG.

2. There is a memory card inserted in the Digital Photo Frame, but the device is not able to read the card. What
can I do?

• First, make sure that you are using a memory card type that is supported by the Digital Photo Frame.

• Secondly, make sure that the memory card is inserted correctly.

• Thirdly, check if the file formats on your card are supported or not by the frame (only JPEG photos are accessible).
Provide files with the supported JPEG.

Note: Some digital cameras save images into non-standar d formats. Please refer to t he operatin g manual of your camera for

specifics.

3. Why do some photos load faster than others?

• Higher resolution photos load slower. Use photos with lower resolution to speed up the loading time.

Note: The Digital Photo Frame supports up to 8000*8000 pixels photo display.

ViewSonic

24

VFM842/VFM1042

4. Why does the screen not show anything?

• The device might not have been turned ON or the adapter is not well connected.

5. Can I rotate a photo on the screen?

• YES. Press

6. What is the best photo resolution displayed on the screen?

• The best resolution is 800*600 and the max photo resolution of this Digital Photo Frame is 8000*8000 pixels.

key on the remote while viewing a single photo.

ViewSonic

25

VFM842/VFM1042

Specification

Digital LCD

Display

Power Supply

USB port

Supported peripheral devices

Supported photo format JPEG, Maximum resolution:
Stroage condition Humidity﹤90%, -20~60°C

Working condition Humidity﹤80%, 0~45°C

Dimension

Panel size:
Screen aspect ratio: 4:3
Resolution: 800*600 pixels

AC Adapter (Input: 100~240V AC, 50~60Hz; Output: DC 5V 2.0A)

USB Host 2.0
Supports USB flash media

SD™ (Secure Digital Card), MMC™ (MultiMedia Card), MS™
(Memory Stick)

VFM842-12: 268.3 x 35.5 x 218.3 mm
VFM842-52: 226 x 24.5 x 176 mm

VFM1042-52: 306.8 x 36.5 x 253.8 mm

VFM842: 21.3cm/8.4 inches, VFM1042: 26.4cm/10.4 inches

.

8000*8000

pixels

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26

VFM842/VFM1042

Customer Support

For technical support or product service, see the table below or contact your reseller.
Note: You will need the product serial number.

Country/Region Web Site Telephone

Toll-Free= 1-800-688-6688

United States www.viewsonic.com

Canada www.viewsonic.com

Toll: 1-424-233-2530
Fax: [phone]

Toll-Free= 1-866-463-4775
Toll: 1-424-233-2533
Fax: [phone]

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27

VFM842/VFM1042

Limited Warranty

VIEWSONIC Digital Photo Frame

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in
material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may
include remanufactured or refurbished parts or components.

How long the warranty is effective:

ViewSonic Digital Photo Frame are warranted for 1 year for labor from the date of the rst customer purchase.

Who the warranty protects:

This warranty is valid only for the rst consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modied or removed.

2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, re, water, lightning, or other acts of nature, unauthorized product modication, or failure to follow instructions supplied with the

b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Causes external to the product, such as electric power uctuations or failure.
d. Use of supplies or parts not meeting ViewSonic’s specications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.

How to get service:

1. For information about receiving service under warranty, contact ViewSonic Customer Support (please refer to Customer Support page). You will need to provide your

2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e)

3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.

4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and tness for a

particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of prots, loss of

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4.3: ViewSonic DPF Warranty DPF_LW01 Rev. 1A 06-20-08

ViewSonic

product.

product’s serial number.

the serial number of the product.

business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.

28

VFM842/VFM1042

Mexico Limited Warranty

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in
material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may
include remanufactured or refurbished parts or components.

How long the warranty is effective:

ViewSonic Digital Photo Frame are warranted for 1 year for labor from the date of the rst customer purchase.

Who the warranty protects:

This warranty is valid only for the rst consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modied or removed.

2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, re, water, lightning, or other acts of nature, unauthorized product modication, or failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Causes external to the product, such as electric power uctuations or failure.
d. Use of supplies or parts not meeting ViewSonic’s specications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.

How to get service:

For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide
your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof
of purchase to support your warranty claim.
For Your Records
Product Name: ______________________ Model Number: _______________________ Document Number: ____________________
Serial Number: ______________________ Purchase Date: ________________________ Extended Warranty Purchase? _______________(Y/N)
If so, what date does warranty expire? _____________________________________________

1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the

serial number of the product.

2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.

3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and tness for a

particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of prots, loss of

business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by ViewSonic.

ViewSonic

VIEWSONIC Digital Photo Frame

29

VFM842/VFM1042

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:

México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: [phone] http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:

Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: [phone]
E-Mail: [e-mail]

Puebla, Pue. (Matriz):

RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: [phone] CON 10 LINEAS
E-Mail: [e-mail]

Chihuahua

Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: [phone]
E-Mail: [e-mail]

Distrito Federal:

QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: [phone]
E-Mail : [e-mail]

ViewSonic

Villahermosa:

Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: [phone]
E-Mail: [e-mail]

Veracruz, Ver.:

CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: [phone]
E-Mail: [e-mail]

Cuernavaca

Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: [phone]
E-Mail: [e-mail]

Guadalajara, Jal.:

SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: [phone]
E-Mail: [e-mail]

30

VFM842/VFM1042

Guerrero Acapulco

GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: [phone]

MERIDA:

ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: [phone]
E-Mail: [e-mail]

Tijuana:

STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembre
Tijuana, Mexico

Monterrey:

Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: [phone]
E-Mail: [e-mail]

Oaxaca, Oax.:

CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: [phone]
Fax: [phone]
E-Mail. [e-mail]

FOR USA SUPPORT:

ViewSonic Corporation
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: [phone] (English); 866-323-8056 (Spanish);
Fax: [phone]
E-Mail: http://www.viewsonic.com

4.3: ViewSonic Mexico Limited Warranty DPF_LW03 Rev. 1A 06-25-07

ViewSonic

31

VFM842/VFM1042