ViewSonic VS12119-1M User Manual

ViewSonic

N2690w
LCD TV

IMPORTANT:
installing and using your product in a safe manner, a s well as registering your
product for future service. Warranty information contained in this User Guide
will describe your limited c overage f rom ViewSonic Corporation, which is also f
ound on our web site at http://www.viewsonic.com in English, or in specif c
languages using the Regional selection box in the upper right corner of our website.

“Antes de operar su equipo lea cuidadosamente las instrucciones en este manual”

Please read this User Guide to obtain important information on

®

- User Guide

- Guide de l’utilisateur

- Guía del usuario

ViewSonic

®

Model No. : VS12119-1M

Dear ViewSonic customer,

Congratulations on your purchase of a ViewSonic TV display. For maximum benefit of your TV,
please read these instructions before any operations.

For assistance, please contact ViewSonic service team at http://www.viewsonic.com/support/
or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775.
To purchase or inquire about any accessories and installation services you’re your TV, please

visit www.viewsonic.com
Important! Please save the original box and all packing material for future shipping needs.
We recommend you registering your TV on the internet at: www.viewsonic.com

or call: US [phone], Canada [phone].

Product Registration

To meet your future needs, and to receive any additional product information as it becomes
available, please register your product on the Internet at: www.viewsonic.com.

For Your Records

Product Name:

Model Number:
Document Number:
Serial Number:
Purchase Date:

Product disposal at end of product life

ViewSonic is concerned about the preservation of our environment. Please dispose of
this product properly at the end of its useful life. Your local waste disposal company may
provide information about proper disposal.
The lamp in this product contains mercury. Please dispose of properly in accordance with
environmental laws of your location.

N2690w
ViewSonic LCD TV
VS12119-1M
N2690w-1M_UG_ENG Rev. 1A 03-17-08

Customer Support

For technical support or product service, see the table below or contact your reseller.

Note: You will need the product serial number.

Country/Region Web Site

T= Telephone
F= Fax

United States www.viewsonic.com/support/ T (Toll-Free) =1-800-688-6688

T (Toll)= 1-424-233-2530
F= 1-909-468-1202

Canada www.viewsonic.com/support/ T (Toll-Free) = 1-866-463-4775

T (Toll) = 1-424-233-2533

F = 1-909-468-1202
Rentay Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: [phone] CON 10 LINEASE
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: [phone]
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic N2690w

i

Email

[e-mail]

[e-mail]

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo
Interpalmas, Col. San Fernando Huixquilucan, Estado de México
Tel: [phone]
http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: [phone]
E-Mail: [e-mail]

Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: [phone] CON 10 LINEAS
E-Mail: [e-mail]

Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: [phone]
E-Mail: [e-mail]

Distrito Federal:

QPLUS, S.A. de
C.V. Av. Coyoacán
931
Col. Del Valle 03100, México,
D.F. Tel: [phone]
E-Mail : [e-mail]

Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: [phone]
E-Mail: [e-mail]

Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: [phone]
E-Mail: [e-mail]

Cuernavaca
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: [phone]
E-Mail: [e-mail]

Guadalajara, Jal.:

SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: [phone]
E-Mail: [e-mail]

Guerrero Acapulco
GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: [phone]

MERIDA:
ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: [phone]
E-Mail: [e-mail]

Tijuana:
STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembre
Tijuana, Mexico

Monterrey:
Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: [phone]
E-Mail: [e-mail]

Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: [phone]
Fax: [phone]
E-Mail. [e-mail]

FOR USA SUPPORT:
ViewSonic Corporation
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: [phone] (English); 866-323-8056 (Spanish);
Fax: [phone]
E-Mail: http://www.viewsonic.com

4.3: ViewSonic Mexico Limited Warranty LTV_LW02 Rev. 1A 06-25-07

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic N2690w

ii

Caution

Please use the following ViewSonic TVs only with the following wall-mount kit.

ViewSonic TV Model No.

N2690w

ViewSonic Wall-Mount kit model

Use with other Wall-Mount kit may cause instability and possibly result in injury.
To find the perfect mount for N2690w, please browse www.viewsonic.com

our service team: US 1-800-688-6688, Canada 1-866-463-4775.

WMK-13

or call

Copyright Information

Copyright © ViewSonic® Corporation, 2008. All rights reserved.ViewSonic, the three
birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of
ViewSonic Corporation.

ENERGY STAR® is a registered trademark of the U.S. Environmental Protection
Agency (EPA). As an ENERGY STAR® partner, ViewSonic Corporation has
determined that this product meets the ENERGY STAR® guidelines for energy
efficiency.

Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors
or omissions contained herein; nor for incidental or consequential damages resulting
from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves
the right to change product specifications without notice. Information in this document
may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means,
for any purpose without prior written permission from ViewSonic Corporation.

Manufactured under license from Dolby Laboratories.
"Dolby" and the double-D symbol are trademarks of Dolby Laboratories.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic N2690w

iii

Compliance Information

FCC Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause
undesired operation.

This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved
by the party responsible for compliance could void your authority to operate the
equipment.

Following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and

Electronic
Equipment Directive 2002/96/EC (WEEE).

The mark indicates the requirement NOT to dispose the
equipment as unsorted municipal waste, but use the return and collection
systems according to local law.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic N2690w

iv

Declaration of RoHS Compliance

This product has been designed and manufactured in compliance with Directive
2002/95/EC of the European Parliament and the Council on restriction of the use of
certain hazardous substances in electrical and electronic equipment (RoHS Directive)
and is deemed to comply with the maximum concentration values issued by the
European Technical Adaptation Committee (TAC) as shown below:

Substance

Proposed Maximum

Concentration

Actual Concentration

Lead (Pb)
Mercury (Hg)
Cadmium (Cd)
Hexavalent Chromium (Cr6+)
Polybrominated biphenyls (PBB)
Polybrominated diphenyl ethers (PBDE) 0.1%

0.1%

0.1%

0.01%

0.1%

0.1%

<0.1%
<0.1%

< 0.01%

< 0.1%
< 0.1%
< 0.1%

Certain components of products as stated above are exempted under the Annex of
the RoHS Directives as noted below:

Examples of exempted components are:

1. Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other

lamps not specifically mentioned in the Annex of RoHS Directive.

2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and
electronic ceramic parts (e.g. piezoelectronic devices).

Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight

3.
or more lead).

4. Lead as an allotting element in steel containing up to 0.35% lead by weight,
aluminium containing up to 0.4% lead by weight and as a cooper alloy
containing up to 4% lead by weight.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic N2690w

v

Contents

Product Registration................................................................................i

Customer Support....................................................................................i

Caution......................................................................................................iii

Copyright Information .............................................................................iii

Compliance Information .........................................................................iv

Declaration of RoHS Compliance ..........................................................v

Warning and Notification.........................................................................1

Important Safety Instructions .................................................................2

Getting Started

List of Features .......................................................................................7

Package Contents ...................................................................................7

Installing the LCD TV ............................................................................8

Installing the Stand ................................................................................8

Disconnecting the Stand .......................................................................8

Mounting ViewSonic LCD TV to the wall ................................................9

Wall Mount Kit Specifications (VESA) ..................................................10

Front View of the Product........................................................................11

Rear View of the Product.........................................................................12

Side View of the Product .........................................................................13

Connecting the LCD TV ...........................................................................15

Cable System or VHF/UHF Antenna System .........................................15

Cable System and VHF/UHF Antenna System ......................................15

HD Cable Box/HD Satellite Box..............................................................15

Personal Computer ................................................................................17

Other Equipment ....................................................................................18

Using the TV Features

Remote Control and TV Controls............................................................19

Inserting Remote Control Batteries ........................................................19

Programming your Cable or Satellite Box remote ..................................19

Remote Control and TV Controls ...........................................................20

Operation ..................................................................................................22

Other Information

Cleaning the LCD TV ...............................................................................28

Programming your Cable or Satellite Box remote ................................

Trouble Shooting .....................................................................................29

Specifications ..........................................................................................31

Limited Warranty......................................................................................32

Mexico Limited Warranty.........................................................................33

Index .........................................................................................................34

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic N2690w

28

WARNING

Do not expose this TV to rain or
moisture. It may increase the risk to fire
or electronic shock.

The TV shall not be exposed to
dripping or splashing. Do not put
objects filled with liquids, such as vases,
on the TV.

Dangerous Voltage: The
lightning flash with
arrowhead symbol, within
an equilateral triangle, is
intended to alert the user to
the presence dangerous
voltage within the inside of
the product that may be
sufficient level to constitute
a risk of electric shock to
persons.

Instruction: The
exclamation point within an
equilateral tria ngl e is
intended to alert the user t
o the presence o f important
operating and servicing
instructions in the
literature accompanying
the appliance.

CAUTION

To prevent electric shock, do not use
this polarized AC plug with an
extension cord, receptacle or other
outlet unless the blades can b e fully
inserted to prevent blade exposure.

Declaration of Conformity

Trade Name: ViewSonic
Model: N3290w
Responsible Party: ViewSonic
Corporation Address: 381 Brea
Canyon Road, Walnut, CA. 91789
USA
Telephone Number: 800-688-6688
This device complies with part 15 of
the FCC rules. Operation is subject to
the following two conditions: 1) This
device may not cause harmful
interference, and 2) this device must
accept any interference received,
including interference that may cause
undesired operation.

NOTIFICATION

This device has been tested and found
to comply with the limits for a Class B
digital device, pursuant to Part 15 of
the FCC Rules. limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This device generates, uses
and can radiate radio frequency energy
and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications.
However, there is no guarantee that
interference will not occur in a
particular installation. If this equipment
does cause harmful interference to
radio or television reception, which
can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the
interference by one or more of the
following measures:
◊ Reorient or relocate the receiving
antenna.
◊ Increase the separation between the

device and receiver.

◊ Connect the device into an outlet

on a circuit different from that to
which the receiver is connected.

◊ Consult the dealer or an

experienced radio/TV technician
for help.

Pursuant to FCC regulations, be
cautioned that any changes or
modifications not expressly approved
in this manual could void your
authority to operate this equipment.

Safety

◊ Operate the TV only on 120 – 240 V

AC.

◊ Use the AC power cord specified by

ViewSonic and suitable for the
voltage where you use it.

◊ The plug is designed, for safety

purposes, to fit into the wall outlet only
one way. If you are unable to insert
the plug fully into the outlet, contact
your dealer.

◊ If any liquid or solid object should fall

inside the cabinet, stop operating,
unplug the TV immediately and have it
check by qualified service technician.

◊ If you will not be using the TV for a

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

long time, disconnect the power by
pulling the plug itself. Do not pull on
the cord.

◊ For details concerning safety

precautions, refer to “Important Safety
instructions” on page 2.

Installation

◊ The TV should be installed near an

easily accessible power outlet.

◊ To prevent internal heat buildup, do

not block the ventilation openings.

◊ Do not install the TV in a hot or

humid place, or in a place subject
to excessive dust or mechanical
vibration.

◊ Avoid operating the TV at

temperatures below 41°F (5°C).

◊ When the TV is transported directly

form a cold to a warm location, or
if the room temperature changes
suddenly, the picture may be
blurred or show poor color due to
moisture condensation. In this
case, please wait a few hours
before turning on the TV, in order
to let the moisture evaporate first.

◊ To ensure best picture quality, do not

expose the screen to direct
illumination or sunlight. We
recommend you use spot lighting
directed down from the ceiling or to
cover the windows that face the
screen with opaque curtains. It is
better that TV is installed where the
floor and walls are not of a reflective
material.

To Customers

To install the specified TV, sufficient
expertise is required .Make sure you
subcontract the installation to
ViewSonic dealer or licensed
contractors and pay adequate
attention to safety during the
installation.

Note

This television includes a QAM
demodulator, which should allow you to
receive unscrambled digital cable
television programming via
subscription service to a cable service
provider. The type of programming
and signal provided by your cable
service provider will affect the
availability of digital cable television
programming in your area.

Trademark Information

Macintosh is a trademark of Apple Inc.,
registered in the U.S. and other countries.
HDMI, the HDMI logo and High-Definition
Multimedia Interfac e are ttrademarks o f
Dolby Laboratories.
Blue-ray Disc is a trademark.
Adobe is a registered trademark or a
trademark of Adobe Systems
Incorporated in United States and/or
other countries.

ViewSonic 1 N2690w

Important Safety
Instructions

1) Read these instructions completely before

using the equipment.

2) Keep these instructions in a safe place.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

6) Clean with a soft, dry cloth.

7) Do not block any ventilation openings. Install

the equipment in accordance with the
manufacturer’s instructions.

8) Do not install near any heat sources

such as radiators, heat registers,
stoves, or other devices (including
amplifiers) that produce heat.

9) Do not attempt to circumvent the safety

provisions of the polarized or grounding­type plug. A polarized plug has two blades
with one wider that the other. A grounding
type plug has two blades and a third
grounding prong. The wide blade and the
third prong are provided for your safety. If
the provided plug does not fit into your
outlet, consult an electrician for replacement
of the outlet.

10) Prevent the power cord from being tread

upon or pinched, particularly at the plug,
convenience receptacles, and the point
where they exit from the device. Be sure
that the power outlet is located near the
equipment so that it is easily accessible.

11) Only use attachments/ accessories specified

by the manufacturer.

12) Use only with the cart, stand, tripod,

bracket, or table specified by the
manufacturer, or sold with the
apparatus. When a cart is used,
use caution when moving the
cart/apparatus combination to avoid
injury from tip-over.

13) Unplug this apparatus when it will be unused

for a long period of time.

14) Refer all servicing to qualified service

personnel. Servicing is required when the
apparatus has been damaged in any way,
such as power-supply cord or plug is
damaged, liquid has been spilled or objects
have fallen into the apparatus, the
apparatus has been exposed to rain or
moisture, or the unit does not operate
normally, or has been dropped.

USE

AC power Cord

Keep the following guidelines to protect the AC
power cord from being damaged. If the AV
power cord is damaged, it may result in a fire or
an electric shock. Stop using it and ask your
dealer or ViewSonic service center to exchange
it.
◊ Do not place the TV where the power cord is

subject to wear or abuse.

◊ Do not pinch, bend, or twist the cord

excessively. The core lines may be bared and
cut, causing a short-circuit, and resulting in a
fire or an electric shock.

◊ Do not convert or damage the power

cord.

◊ Avoid power cord being rolled

over or rested upon.

◊ When the power cord plugged in, do not move

theTV.

◊ Keep the power cord away from heat sources.
◊ When you disconnect the AC power cord,

disconnect it from the wall outletfirst.

◊ When disconnecting the power cord, grasp the

plug instead of pulling the power cord.

◊ Use only an original ViewSonic AC power

cord, not other brands.

◊ Do not use the supplied AC power cord on

any other equipment.

Wall outlet

The TV set with a three-wire grounding type
AC power cord plug must be
connected to an AC power socket
outlet with a protective grounding
connection.

Do not use an unfitting outlet.
Insert the plug fully into the outlet. If it
is loose, do not use it. Doing so may cause arcing
and result in a fire.
Contact your electrician to change the outlet.

Wiring

For your safety, be sure to unplug the AC power
cord when connecting cables.
Take care not to trip on the cables. It may cause
damage to the TV set.

Electric shock

Do not touch the AC power cord or the TV
with a wet hand. If you plug/unplug
the AC power cord from the TV with
a wet hand, it may cause electric
shock.

Lightning storms

During a lightning storm, unplug the TV from the
wall outlet and disconnect the antenna to revent
damage to the TV.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 2 N2690w

When not in use

If you will not be using the TV set for long
periods of time, the TV set should be
disconnected from the AC power outlet to
prevent power line surges. The TV set is not
disconnected from the AC power source when
the TV set is switched off. To disconnect the
TV set completely unplug from the AC power
outlet.

Overloading

This TV set is designed to operate on a
120 - 240 V AC supply only. If there are

too many appliances connected to the
same AC power outlet, it could result in a
fire or an electric shock.

Optional equipment

If optional equipment is to be installed, leave
some space between optional equipment and
the TV set. Picture distortion and/or noisy
sound may occur if the TV set is positioned in
close proximity to any equipment emitting
electromagnetic radiation.

Small accessories

Keep small accessories in as safe place where
children are unable to reach.

ANTENNAS

Outdoor antenna grounding

If an outdoor antenna i s installed, follow the
precautions below. Do not install the outdoor
antenna system in near of overhead power
lines or other electric light or power circuits, or
where it can come in contact with such power
lines or circuits.

WHEN INSTALLING AN OUTDOOR
ANTENNA SYSTEM, EXTREME CARE
SHOULD BE TAKEN TO KEEP FROM
CONTACTING SUCH POWER LINES OR
CIRCUITS AS CONTACT WITH THEM IS
ALMOST INVARIABLY FATAL.

Be sure the antenna system is grounded so that
it can provide some protection against voltage
surges and built-up static charges.
Section 810 of the National Electrical Code
(NEC) in the U.S.A. and Section 54 of the
Canadian Electrical Code in Canada provides
information with in regard to proper grounding
of the mast and supporting structure, grounding
of the lead-in wire to an antenna discharge unit,
size of grounding conductors, location of
antenna discharge unit, connection to
grounding electrodes, and requirements for
the grounding electrode.

Antenna grounding according to the
National Electrical Code, ANS/NFPA 70

Ground clamp

Electric service

equipment

Ground clamps

Antenna

Antenna discharge
unit

unit

Grounding conductors
Power service grounding
electrode system

NEC: National Electrical Code

BATTERIES

◊ Do not cast away batteries in a fire.
◊ Do not disassembled, overheat, or short-circuit

the batteries.

◊ If battery replaced in the wrong way, it may

cause danger of explosion. Replace only with
the same or equivalent type.

Dispose used batteries

T o p r e s e r v e o u r e n v i r o n m e n t, d i s p o s e o f
used batteries according to your local laws or
regulations.

CLEANING

Cleaning the AC power plug

Unplug the AC power plug and clean
it regularly. If the plug is covered with
dust and gathers moisture, its
insulation may deteriorate and result
in a fire.

Cleaning the screen surface/
cabinet of the TV set

When cleaning this TV, unplug the
AC power cord. If not, it may result
in electric shock. Use a dry soft cloth
to clean the cabinet of the TV. To remove dust
form the screen, wipe it gently with a soft cloth.
Stubborn stains may be removed with a cloth
slightly dampened with a solution of mild soap
and warm water. Never use strong solvents
such as thinner or benzine for cleaning. If using
a chemically pretreated cloth, please follow the
instruction provided on the package. The
ventilation holes can accumulate dust over time.
To ensure proper ventilation, we recommend
you to remove the dust periodically (once a
month) using a vacuum cleaner.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 3 N2690w

MAGNETIC INFLUENCE

This TV contains a strong magnet in the
speaker unit that generates a magnetic field.
Keep any items susceptible to magnetic fields
away from the speaker.

SOUND

If you hear snapping or popping
sound comes from the TV
continuously or frequently while the
TV is operating, unplug the TV and
consult your
dealer or service technician. It is normal for
some TVs to make occasional snapping or
popping sounds, particularly when being turned
on or off.

CARRYING THE TV

Carry the TV as instructed

To prvent dropping the TV and causing serious
injury, you must follow these guidelines:

◊ Disconnect all cables before carrying the TV.
◊ Carrying the large size TV requires at least

two or three people.

◊ When you carry the TV, place your hands as

illustrated and hold it securely. Do not put stress
on the LCD panel and the frame around the
screen.

◊ When carrying the TV, do not subject it to

shocks, vibration, or excessive force.

◊ When lifting or moving the TV, hold it securely

from the bottom. Place your palm directly under
the panel.

VENTILATION

Slots and openings in TV are provided for
ventilation. To ensure reliable operation of the TV
and to protect
it from overheating, be sure these openings are
not blocked or covered.
The TV may accumulate dust and get dirty if
proper ventilation is not provided. For proper
ventilation, follow the following guidelines:
◊ Never install the TV face up, down or

sideways.

◊ Never install the TV turned over

or upside down.

◊ Never cover the slots and

openings with a cloth or other
materials.

◊Never block the slots and openings

by placing the TV on a bed, sofa,
rug or other similar surface.

◊ Never place the TV in a confined

space, such as a bookcase or built­in cabinet, unless proper
ventilation is provided.

Leave some space around the TV set as shown
below. Otherwise, air-circulation may be
inadequate and cause overheating, which may
cause a fire or damage to the TV set.

Installed on the wall

4 inches
(10 cm)

Installed with stand

(10 cm)

Do not install the TV set as follows:

Air circulation is blocked.

11. 875 inches

(30.16 cm)

4 inches
(10 cm)

Leave at least this

around the set.

space

4 inches
(10 cm)

11. 875 inches
(30.16 cm)

4 inches
(10 cm)

2.375 inches
(6.03 cm)

Leave at least this space around the set.

Air circulation is blocked.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 4 N2690w

Objects and ventilation holes

Never push any objects into the slots on the TV
cabinet as they may touch dangerous voltage
points or short out parts that could result in a fire
or an electric shock. Do not place any objects on
the TV.

MOISTURE

Moisture and flammable objects

◊ Keep the product away from moisture. Do not

expose this appliance to rain or moisture. Do
not place objects filled with liquids, such as
vases, on the TV.

◊ Do not use power-line operated V sets near

water, such as in places like a bathtub,
washbowl, kitchen sink, laundry tub, a wet
basement, or near a swimming pool, etc. It may
cause fire or electric shock.

◊ Do not let this TV get wet. Never

spill liquid of any kind on the TV. If
water penetrates into the product,
unplug the power cord and contact
ViewSonic. Donot operate the TV. It
may result in electric shock or
damage to the TV.

◊ To prevent fire, keep flammable

objects or open flame (e.g. candles)
away from the TV.

INSTALLATION

To do Wall mount installation, you need a Wall­Mount Bracket. When installing or removing
the TV using the Wall-Mount Bracket, be sure
to use qualified contractors. If not properly
secured during installation or removal from the
Wall-Mount Bracket, the TV may fall and cause
serious injury.

Optional wall mount

◊ When installing the TV using a Wall-Mount

Bracket, make sure you follow the operating
instructions supplied with the Wall-Mount
Bracket.

◊ Attach the brackets supplied with the Wall-

Mount Bracket.

◊ The TV is not designed for hanging from

the ceiling. It may fall and cause serious
injury.

Placement

The TV should be installed near an easily
accessible AC power outlet.
Observe the following to prevent the TV from
falling from the stand or wall mount.

◊ Place the TV on a stable, level

surface.

◊ Do not hang anything on the TV. Do

not allow

children to climb on the TV.

Do not install the TV in places subject to extreme
temperature, such as in direct sunlight, near a
radiator, or heating vent. If the TV is exposed to
extreme temperature, the TV may overheat and
cause deformation of the enclosure or cause
malfunction. Do not install the TV in a place
exposed to direct air conditioning. If the TV is
installed in such a location, moisture may
condense inside and may cause a malfunction.
◊ Do not place the TV in hot, oily,

humid or excessively dusty places.

◊ Do not install the TV where

insects may enter.

◊ Do not install the TV where it may be exposed

to mechanical vibration.

◊ Do not install the TV in a location where it may

spear up, such as on or behind a pillar, or where
you might bump your head on it. It may cause
injury.

Preventing the TV from toppling over

To prevent the TV from toppling over, secure the
TV to a wall or stand.

Placement for watching

We suggest you to watch the TV at a distance
of 3-7 times that of the screen height, and not
in excessive brightness. It is easy to cause eye
fatigue if you watch TV for too long or in a dark
room. To obtain clear picture, do not expose the
screen to direct illumination or sunlight. Use spot
lighting directed down from the ceiling if you can.

Use in outdoor

This TV is not designed for
outdoors installation. Do not
expose the TV to rain, as it may
result in a fire or an electric shock.
Also, do not expose the TV to
direct sunlight, as it may heat up
and become damaged.

Vehicle, ships and other vessels

Do not install this TV in a vehicle.
Car accidents may cause the TV to
fall down and cause injury.
Do not install this TV in a ship or
vessel. If the TV is exposed to
seawater, it may cause a fire or
damage the TV.

Medical institutions

Do not place this TV in a place where medical
equipment is in use.
It may cause the medical equipment to
malfunction.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 5 N2690w

VOLUME ADJUSTMENT

◊ Adjust the volume to avoid disturbing your

neighbors. Sound carries easily at night.
Therefore, we suggest you close the windows
or use headphones.

◊ When using headphones, adjust the volume

to appropriate levels, or hearing damage may
result.

LCD SCREEN

◊ Although the LCD screen is made with high-

precision technology and has effective
pixels of 99.99% or more, black dots or
bright points or light (red, blue, or green)
may appear constantly on the LCD screen.
This is a structural property of the LCD
panel and is not a malfunction.

◊ The LCD screen is made with high-precision

technology. To achieve a high level of
performance and picture quality, this TV’s
backlight setting is set to maximize the
brightness of the TV. However, uneven
brightness may be observed when the LCD TV
is viewed in a dark environment without an
input source or a blank screen. This is a normal
condition, not a malfunction of the TV. To
improve this condition, change the Picture
mode, Backlight setting, enable the Light
Sensor, or turn on the Power management.

◊ Avoid exposing the LCD screen surface to

direct sunlight. It is likely to damage the LCD
panel.

◊ Do not push or scratch the LCD screen, or place

objects on top of the TV. The image may be
uneven or the LCD panel may be damaged.

◊ If the TV is used in a cold place, a smear may

occur in the picture or the picture may become
dark. This does not indicate a failure. These
phenomena improve as the temperature rises.

◊ When still pictures are displayed continuously,

ghosting may occur. It should disappear after a
short period of time.

◊ The screen and cabinet get warm when the TV

is in use. This is a normal condition.

◊ Spraying insect repellent with volatile material

on the screen will cause damage.

◊ Do not make prolonged contact with rubber

or plastic material.

Broken pieces

Do not throw anything at the TV.
Doing so may break the screen glass
and cause serious injury.
If the surface of the TV cracks, unplug
the AC power cord before touching the
TV. Otherwise electric shock may result.

Handling of broken glass and liquid
crystal leakage

If the LCD panel gets damaged, crystalline liquid
leakage may occur, or scattered broken glass may
result. Do not touch broken glass or crystalline
liquid which is toxic, with bare hands as cuts,
poisoning or skin irritation may occur. Also do not
glass fragments or leaked crystalline liquid get
into your eyes or mouth. Should either contacted
your eyes or mouth, rinse the contacted area
thoroughly with water and consult your doctor.

SERVICING

Do not attempt to repair the TV
yourself, since opening the cabinet
may expose you to dangerous
voltage or other hazards. Ask qualified service
personnel to do the servicing for your TV.

Replacement parts

When replacement parts are required, be sure
the service technician certifies in writing that
he/she has used replacement parts specified by
the manufacturer that have the same
characteristics as the original parts.
Unauthorized substitutions may cause a fire,
an electric shock or other hazards.

Safety check

Upon completion of repairs to the TV, ask the
service technician to perform routine safety
checks (as specified by the manufacturer) to
determine that the TV is safe for operating, and
to so certify. Ask a qualified service technician
to dispose of the TV.

For Customers in the United States
There is mercury in the lamp of this product.
Disposal of these materials may be regulated
due to environmental considerations For disposal
or recycling information, please contact your
local authorities or the Electronic Industries
Alliance (http//www. eiae.org).

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 6 N2690w

Getting Started

List of Features

1. Enjoy HDTV with 1366x768 native image resolution.

2. ClearPictureTM technology with 3D de-interlacing for precise video.

3. Built-in digital tuners (HDTV, NTSC, Clear QAM-digital cable)

4. Displays multiple TV formats including 480i, 480p, 720p, 1080i.

5. Easy setup with multiple video inputs including digital HDMI.

6. ENERGY STAR® power savings.

7. Convenient swivel base

Package Contents

Please make sure the following items are included with your LCD TV.
If any items are missing, please contact your dealer.

ViewSonic User

LCD TV

Guide

Remote Control

with batteries

ViewSonic Quick Start

Guide

Power Cord

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 7 N2690w

Getting Started

Installing the LCD TV

Installing the Stand

1. Place the TV face down on a soft cloth or cushion on a table.

2. Connect the stand with the hinge at the back of TV with 4 screws.

3. Attach the base to the stand with 4 screws

Disconnecting the Stand

1. Place the TV face down on a soft cloth or cushion on a table.

2. Remove the base. It is attached to the stand with 4 screws.

3. Remove the 4 screws holding the stand to the hinge.

4. Remove the stand.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 8 N2690w

Getting Started

V

Mounting

iewSonic LCD

The LCD TV can be used in a free standing position or wall-mounted. Before installing
the product to the wall, please consider the following guidelines:

z Read the Important Safety Instructions, at the start of this manual.
z Do not

indoor

install in a moist or wet environment. This equipment is intended for

use.

z Do not install near heat source, or strong magnetic fields
z Use only ViewSonic approved wall-mounting brackets to support the LCD TV

weight

z Before attaching the wall mount plate to the back cover, ensure the product is

working

z If your LCD TV is already set up for free-standing operation, you need to first

remove the stand before mounting the device to the wall.

To attach the wall-mount bracket to LCD TV safely, please use the following guidelines:

z Disconnect the power and any other cables that might hinder moving the LCD TV.
z Set the LCD TV on a table or work surface, placing the screen face down on a

towel or woolen blanket to protect the screen surface from damage while
installing plate.

z Through the matching screw holes in the bracket, there are 4 screws mounted on

the backside of the LCD TV. Loosen all 4 screws, and keep for future use.

z Install the wall mount plate to the LCD TV using screws NO LONGER than 10mm,

as longer screws found in universal (non-ViewSonic) wall mount kits may
damage the power supply causing the unit to fail. The wall-mount screw type is
M4 x L10.

z Mount the wall mount bracket to the wall ensuring use of proper screws to

support the installation. Ensure there is at least 6cm of space surrounding any
air-vents of your LCD TV to allow adequate cooling during operation.

z Hang the LCD TV wall mount plate to the wall mount bracket, completing

installation. Enjoy your ViewSonic LCD TV

TV to

the wall

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 9 N2690w

Getting Started

W

all Mount Kit Specifi

cations (VESA)

When attaching to other building materials, please contact your nearest dealer.

C

D

Product Family inch VESA Spec. (A x B) Standard Screw(C xD) Quantity

LCD TV

19 ~ 22 100 x 100 mm M4 x L10 4

26 200 x 100 mm M4 x L10 4

32 ~ 37 200 x 200 mm M6 x L10 4
42 400 x 200 mm M6 x L10 4
47 (200+200) x 200 mm M6 x L10 6

ViewSonic provides the standard dimensions for wall mount kits as shown in the

z

table above

z When purchasing our wall mount kit, a detailed install manual and all parts

necessary for assembly are provided.

z Do not use the screws that longer than the standard dimension, as they may

cause damage

to the inside of the TV set.

Caution

Please use the following ViewSonic TVs only with the following wall-mount kit.

ViewSonic Wall-Mount

ViewSonic TV Model No.

N2690w

WMK-13

kit model

Use with other Wall-Mount kit may cause instability and possibly result in injury.
To find the perfect mount for N2690w, please browse www.viewsonic.com

or call our

service team: US 1-800-688-6688, Canada 1-866-463-4775.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 10 N2690w

Getting Started

Front View of the Product

1

Remote Control Receiver

2

Power LED Indicator

3

Power ON/OFF button

4

SOURCE

5

MENU

6 CH ▼ Channel down when source is TV, or select a

7 CH ▲ Channel up when source is TV, or select a

8 VOL - Decrease sound volume or adjust a highlighted

9 VOL +

Item

Description

Receives IR signals from the remote control
Lights up in blue when the TV is turned on.
Lights up in red when the TV is in standby mode.
Turn the power on from standby mode or turn
the power off return to the standby mode.
Select input source.
Turn OSD menu ON/OFF.

control while in OSD menu.

control while in while in OSD menu.

control while in OSD menu.

Increase sound volume or adjust a highlighted
control while in OSD menu.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 11 N2690w

Getting Started

Rear View of the Product

Item

1

Power (AC input)

2

TV Input Jack

3

YPbPr Audio input
(left/ right)
YPbPr signal input

4

SPDIF

5

PC Audio input

VGA signal input

6

S-Video input

Composite Video
input
Composite/ S-Video
Audio input
(left/ right)

7

HDMI Input

Description

Plug-in the supplied AC Power cord and connect to the
AC input power source.
Connect this jack to your Cable or VHF/UHF antenna
Connect the Audio in cable for YPbPr from this jack to
the corresponding connectors on your A/V device
Connect this jack to the YPbPr output of A/V device.
Connect to a Digital Audio device.
Connect the RGB Audio Out on your computer to the
RGB Audio on the rear of the LCD TV display. This
jack is used for both PC Audio and DVI Audio input.
Connect a 15-pin D-sub RGB cable to the RGB output
of your computer and the other end to the RGB input
on the rear of the LCD TV display.
Connect the S-Video cable from the compatible device
to this
display.
Connect this jack to the composite video output
connectors on your A/V equipment.
Connect the Audio in cable for AV/ S-Video from this
jack to the corresponding connectors on your A/V
device
Connect this port to the HDMI/HDMI-DVI jack of the
compatible

connector on the rear panel of the LCD TV

equipment.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 12 N2690w

Getting Started

Side View of the Product

Item

A

Headphone Jack

AV connection

Connect the composite video and audio input jacks to the corresponding output jacks
of your A/V device.

--- VIDEO: Composite Video input [6]

--- AUDIO: AV/ S-Video signal Audio input [6]

S-Video connection
Connect the S-Video and audio input jacks to the corresponding output jacks of your
VCR or other video device that has S-Video. S-Video provides better picture quality
than composite video connection. If both are connected, S-Video signal has priority.

--- VIDEO: S-Video input [6]

--- AUDIO: AV/ S-Video signal Audio input [6]

Component (YPbPr) connection
YPbPr provides better picture quality than the S-Video or the AV connection.

＊For YPbPr connection, connect the component video (YPbPr) and audio jacks
to the corresponding

output jacks of your A/V device.

--- VIDEO: YPbPr signal input [3]

--- AUDIO: YPbPr signal audio input [3]

Description

Connect to your headphones. By connecting the
headphones, you can listen to the sound from the TV
on headphones.
＊If you connect the headphones, the TV speakers will

be muted

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 13 N2690w

Getting Started

HDMI connection

HDMI (High-Definition Multimedia Interface) is a licensable audio/video connector
interface for transmitting uncompressed, encrypted digital streams between this TV
and any HDMI- equipped audio/video equipment.

＊Be sure to use only an HDMI cable that bears the HDMI logo.
＊If the equipment has a DVI jack and not an HDMI jack, connect the DVI jack to the

HDMI Input Terminal (with DVI-to-HDMI cable or adapter), and connect the Audio cable
to the Audio in jacks.

HDMI cable

Audio cable

1. With HDMI cable: HDMI Input Terminal [7]

2. With HDMI-DVI cable --- VIDEO: HDMI Input Terminal [7]

Computer connection
Connect the VGA cable and Audio cable from the VGA signal input and PC Audio
input to the corresponding ports on your A/V device.

--- VIDEO: VGA signal input [5]

--- AUDIO: PC Audio input [5]

DVI-to-HDMI cable

--- AUDIO: PC Audio input [5]

DVI-to-HDMI

adapter

ENGLISH

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 14 N2690w

Getting Started

Cable

Connecting the LCD TV

Cable System or

VHF/UHF

Antenna System

Enjoy the high-definition and standard-definition digital programming along with
standard- definition analog programming.

☼

• This TV is capable of receiving unscrambled digital programming for both cable
and external VHF/UHF antenna.

• We strongly recommend that you connect the antenna/cable input using a 75-ohm
coaxial cable (not supplied) to ensure the best picture quality.

Cable or VHF/UHF

75-ohm coaxial cable

Cable System and

Use an optional A-B RF switch (not supplied) to switch between the cable and
antenna programming, as shown below.

A-B RF switch

Antenna

☼

• Remember to set the TV/CATV setting in the TV menu to Air or Cable for the type
you choose.

HD

Cable Box/HD Satellite Box

You can also enjoy high-definition programming by subscribing to a high­definition cable service or a high-definition satellite service. For the optimum
picture quality, be sure to connect this device to your TV via the HDMI or
component video (with audio) input on the back of your LCD TV.

VHF/UHF

Rear of TV

VHF/UHF/CABLE input

Antenna System

Rear of TV

VHF/UHF/CABLE input

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 15 N2690w

Getting Started

☼
If the equipment has a DVI jack and not an HDMI jack, connect the DVI jack to
the HDMI jack [10] and connect the audio jack to the AUDIO In jacks of HDMI
[9],

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 16 N2690w

Getting Started

Personal Computer

Use the LCD TV as the monitor of your computer.
The picture below shows the connection for PC. The LCD TV can also be connected
to PC.

☼

z Connect the PC IN jack to the PC using a 15-pin cable and audio cable.
z If the PC is connected to TV and no signal has been input from PC for more

than 30 seconds, the TV will enter standby mode automatically.

PC Timing Reference Chart

Standard

VESA 640 x 480 @ 60Hz
VESA 640 x 480 @ 75Hz
VESA 800 x 600 @ 60Hz
VESA 800 x 600 @ 75Hz

MAC 832 x 624 @ 75Hz
VESA 1024 x 768 @ 60Hz
VESA 1024 x 768 @ 75Hz
VESA 1360 x 768@ 60Hz

☼

Mode

Resolution

720 x 400 @ 70Hz 1366x768 Yes

Aspect

Ratio

Handling

FS*Full-Screen

1366x768
1366x768
1366x768
1366x768
1366x768
1366x768
1366x768
1366x768

Compatiable

RGB

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

• This TV’s PC VGA input does not support interlaced signals.

• For the best picture quality, we recommend that you use the signals (boldfaced)
in the above chart with a 60 Hz vertical frequency from a personal computer.

Input

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 17 N2690w

Getting Started

Other Equipment

☼

• Please refer to the Quick Start Guide (supplied) when connecting the other
equipment to your LCD TV.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 18 N2690w

Using the TV Features

Remote Control and TV Controls

Inserting

1. Remove the battery cover by pulling then lifting the knob on the cover.

2. Insert the batteries, corresponding to the (+) and (-) markings on the battery

compartment.

3.

Reattach the battery cover.

ENGLISH

CAUTION

z Only use the specified AAA batteries.
z Do not mix new and old batteries. This may result in creaking or leakage, which

may pose a risk of fire or lead to personal injury.

z Insert batteries according to (+) and (-) markings. Inserting the batteries

incorrectly may result in creaking or leakage, which may pose a risk of fire or
lead to personal injury.

z Dispose of the battery in accordance with local laws and regulations.
z Keep the batteries away from children or pets.
z When the remote control will not to be used for an extended period, remove the

batteries.

Remote Control Batteries

Programming your Cable or Satellite Box remote

Refer the user manual from your service provider to determine the setting.
If the requires : ‘

z 3 digits, please try “566”, “565”, “556” or “688”. It usually works with DISHNetwork.
z 4 digits, please try “0054”, It usually works with Cox.
z 5 digits, please try “1154”, 11054”, or 10690”. It usually works with DIRECTV.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 19 N2690w

Using the TV Features

Remote

Control and

TV

Controls

Button Description

1 Power

2 FAVORITE

CH

3 0~9, - number

buttons

4 LAST
5 INFO

6 VOL▲▼
7 EXIT

ENTER

8

▲▼

◀▶

buttons

9 MENU

10 HDMI
11 YPbPr
12 PICTURE

13 MTS

Press this button to turn the power on
from standby
return to the standby mode.
Press these buttons to select your
favorite channels that have already been
stored.
Press 0~9 and “-” to select a channel.
After you input the channel numbers,
press ENTER button to direct to the
channel immediately, or wait for 3
seconds to change automatically.
Press to return to previous channel.
Press this button to display the current
state of the LCD TV.
Press to adjust the volume.
Press to turn the OSD (On-Screen
Display) menu off.
Press to confirm the selection in the OSD
menu, or to enter the OSD menu you
select. Press ENTER after you input
channel numbers will change channels
immediately.
Press these buttons to navigate the OSD

menus. ▲▼
and is for function adjustment.

Press to turn the OSD (On-Screen
Display) menu on or turn off the OSD
menu.
Press to select HDMI input
Press to select component (YPbPr) input
Press to select Brightness & Contrast
setting.
Press this button to choose the available
sound mode.

mode. Press it again to

◀▶is for function select,

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 20 N2690w

Using the TV Features

Button Description

14 SLEEP

15 CH ▲▼

16 MUTE

17 SOURCE

18 GUIDE

19 AV

20 TV
21 WIDE

22 CC

Press repeatedly to set the off timer. The
function is used to automatically shut off
the LCD TV after a preset period of time
passed. There are several times for
choice –Off, 5 min, 10 min, 15 min,

30 min, 45 min, 60 min, 90 min, 120
min, 180 min, or 240min.

.
Press to change the channels up or
down.
Press to turn off the sound. To restore
the sound, press this button again, or
press the VOL+ button.
Press to display the INPUT source list
and select the source with ▲▼ buttons.
To confirm the selection, press ENTER.
Press to display the Electronic Program
Guide (EPG). It contains the program
information for the channel you’re
watching.
Press to select Composite or S-Video
input
Press to select TV input
Press this button repeatedly to select the
screen size. You can select from
Cinema, Normal, Zoom & Wide.
* This function will depend by different
input source.
Press to select the Closed Caption menu
in the TV mode.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 21 N2690w

Using the TV Features

Operation

Turning the TV On and Off

Press the POWER button on the remote control.
You can also use the Power button on the front of
the panel.

Changing Channels

1. Using Channel Buttons

Press CH▼▲ button to change channels, and
the TV changes channels in sequence. You will
see all channels that have been memorized.
Channels erased or not memorized will not be
shown.

2. Using Number Buttons
(1)ATV
The “-” button has no function in ATV mode.
Directly press the number buttons to select
channels.
(2)DTV
Use “-” button to select the sub channel in DTV.
Ex: Your desired number is 80-3.
Press 8 → press 0 → press “-” → press 3.

＊

Return to the previous channel, press LAST
button.

Adjusting the Volume
Press VOL▲/▼button to adjust volume.
To turn off the volume, press MUTE button.
To restore volume, press MUTE button again, or
press VOL▲/▼button directly.

Viewing the Displayed Information
To display the current information of the LCD TV:
Press INFO button, and the current state will be
displayed on the screen. (It shows all or some of
the information about Input, Channel, Resolution,
Audio Type, etc., depending on what input source
it is in)

Selecting the TV Signal Source

With the TV on, press SOURCE button on either
the TV or the remote to choose from:

TV, Composite, S-Video, Component, VGA,
HDMI 1.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 22 N2690w

Using the TV Features

Setting the sleep timer

The sleep timer lets you select the amount of time
before your TV turns off automatically.
Press SLEEP button repeatedly to select a sleep
timer function on the remote control. You can select:

Off, 5 min, 10 min, 15 min, 30 min, 45 min, 60
min, 90 min, 120 min, 180 min, or 240min.

To turn off the timer, please select Off.

Viewing closed captions

To view closed captions:
Press CC button repeatedly to select a closed
caption option on the remote control. You can
select:

•CC On

•CC Off

•CC On When Mute

*To select or customize digital closed captions, use the
Digital Closed Caption sub-menus in the Feature menu

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 23 N2690w

Using the TV Features

Storing Channels into Memory

1. Press the MENU button to display the OSD
main menu.

2. Press ▲ or▼ to select the “Setup” menu.
Press ▲ or ▼ to select “Tuning Band, and use
► to select the antenna connection to “Air” or
“Cable”.
Air: “Air” antenna signal programs
Cable: “Cable” antenna signal programs

3. Press ▲ or ▼ to select “Auto Ch Search”, then
press ► to perform Auto Ch Search function.
To stop scanning, press EXIT at any time.

4. The Auto Scan screen will be shown, and after it
is done, the screen will return to the first found
channel.

Viewing the Menus

1. Press the MENU button to display the OSD

main menu. There are Four top menus on the
screen: Setup, Video, Audio, and Feature.

2. Press ▲or▼ to select your desired top menu.

3. Press ENTER or ► to enter the menu you

select.

4. Use ▲▼ to select the control you want to adjust.

5. When selecting the control with ►, press ► to
enter next level menu or enable the function.

6. Press ◄► to adjust or select the settings.

7.

Press EXIT to exit from the OSD menu.

Adding a channel label

1. Press MENU. The OSD menu opens with Setup
highlighted.

2. Press to enter the sub-menu, then press or to
highlight “Channel Labels”. The Channel Label
menu opens.

3. Press or to move the cursor to the channel field,
then press or to select a channel.

4. Press or to move the cursor to the label field,
then press or to select the character.

5. Press EXIT to return to the previous menu.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 24 N2690w

Using the TV Features

Setting the clock

1. Press MENU. The OSD menu opens with

“Setup” highlighted.

2. Press or repeatedly to highlight “Feature”. The
Feature menu opens.

3. Press ► to enter the sub-menu, then press
▲or▼ to highlight “Time Set”. The Time Set
menu opens.

4. Press ▲or▼ move to the different fields, then
press ◄or► to change the settings.

5. Press EXIT to close the menu.

Setting parental controls

Your TV has a V-chip that lets you control the type
of programs your children can watch. Parental
controls include two ratings: MPAA (based on age)
and TV Parental Guidelines (based on content and
age). A TV program may have an MPAA or TV
Parental Guidelines rating, so you should set
controls for both ratings. Before you can select
ratings, you need to set up a parental controls
password.

To set up a password:

1. Press MENU. The OSD menu opens with Setup

highlighted.

2. Press ▲or▼ repeatedly to highlight “Feature”.

The Feature menu opens.

3. Press ► to enter the sub-menu, then press

▲or▼to highlight Password Set.

4. Press the number buttons to enter the old

password. If you have not set a password, enter

0000. Press ENTER to continue.

5. Press the number buttons to enter a new

password. Press ENTER to continue.

6. Press the number buttons to enter the new

password again, to confirm. Press ENTER to
continue.

*If you forget your password, enter 3448 for the old
password, then enter a new password. This password
always remains valid for resetting your password.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 25 N2690w

Using the TV Features

Setting the Parental Control level

1. Press MENU. The OSD menu opens with Setup

highlighted.

2. Press ▲or▼ repeatedly to highlight “Feature”.

The Feature menu opens.

3. Press ► to enter the sub-menu, then press

▲or▼ to highlight “Parental Control”.

The Password screen opens.

4. Press the number buttons to enter the password.

Press ENTER to continue. The “Parental Control”
Menu opens.

5. Press ▲or▼ to select USA Parental Locks or

Canadian Parental Locks, then press ENTER.
The lock menu that you have selected opens.

6. Press ◄or►, ▲or▼ to move to a rating, then

press ENTER to select the rating. When you
block a rating, that rating and all higher ratings
are blocked.

7. Press EXIT to close the menu.

American MPAA ratings

Rating Description

NONE Not rated.
G General audiences.
PG Parental guidance

suggested. Some material
may not be suitable for
children.

PG-13 Parental guidance strongly

suggested. Some material
may not be suitable for
children under 13 years of
age.

R Restricted Not suitable for

children under 17 years of
age unless accompanied
by a parent or guardian.

NC-17 Not suitable for children

under 17 years of age.

X Adults only.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 26 N2690w

Using the TV Features

Canadian MPAA ratings

Rating Description

C Children.
C8+ Children 8 years and

above.
G General audience.
PG Parental guidance

suggested.
14+ 14 years old and above.
18+ Adult programming.
X Adults only.

TV Parental Guidelines ratings

Rating Description

NONE Not rated.
TV-Y All children.
TV-Y7 Children over seven

years.
TV-G General audiences.
TV-PG Parental guidance

suggested.
TV-14 Parents strongly

cautioned.
TV-MA Mature audiences only.

Some of the age-based TV Parental Guidelines
ratings also have content-based ratings.

Rating Description

FV Fantasy violence
L

S Sexual situations.
V Violence
D Sexually suggestive

Adult language.

dialog.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 27 N2690w

Other Information

Cleaning the LCD TV

• Make sure the LCD TV is turned off.

• Never spray or pour any liquid directly onto the screen or case.

To clean the screen:

1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.

2. If still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a

clean, soft, lint-free cloth, and wipe the screen.

To clean the case:

1. Use a soft, dry cloth.

2. If still not clean, apply a small amount of a non-ammonia, non-alcohol based, mild non-abrasive

detergent onto a clean, soft, lint-free cloth, then wipe the surface.

Disclaimer

®

ViewSonic
screen or case. Some chemical cleaners have been reported to damage the screen and/or case of
the LCD TV. ViewSonic will not be liable for damage resulting from use of any ammonia or alcohol­based cleaners

does not recommend the use of any ammonia or alcohol-based cleaners on the LCD TV

Programming your Cable or Satellite Box remote

Refer the user manual from your service provider to determine the setting.
If the requires : ‘

z 3 digits, please try “566”, “565”, “556” or “688”. It usually works with DISHNetwork.
z 4 digits, please try “0054”, It usually works with Cox.
z 5 digits, please try “1154”, 11054”, or 10690”. It usually works with DIRECTV.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 28 N2690w

Other information

Troubles Shooting

Please contact ViewSonic service team directly if you have questions, service
needs, or require technical assistance related on the use of your television.

Contact ViewSonic Service Team at:
http://www.ViewSonic.com/support/
Or call our service team:
United States 1-800-688-6688
Canada 1-866-463-4775

Problem

No power

Possible Solution

z Make sure the power cord is properly connected LCD

TV AC power socket.

z Make sure the AC power cord is properly connected to

the wall outlet.

z Make sure the DC power button is ON (Blue LED)
z Plug another electrical device (like a radio) to the

power outlet to verify that the outlet is supplying the
proper voltage.

No picture

Strange Color, light
color, or color
misalignment

No sound

z The TV station may be experiencing problems. Try

another channel.

z The Cable TV signal may be scrambled or encoded.

Please contact your local cable operator.

z Make sure that connection to other components are

correct referring to the user guide.

z Make sure that setup has been done correctly

after connections.

z Make sure the correct input is selected and the input

signal is compatible.

z Ensure that the video cable is securely connected.
z The picture may appear dim in a brightly lit room.
z Adjust brightness, contrast, saturation (color), and tint

referring to the user guide.

z Check the input signal setting.
z Check your audio connections are properly connected

referring to the user guide.

z The MUTE button may have been pressed, try

pressing this button again.

z Check your audio settings, your TV audio may be set

to minimum.

z Press the Volume + (Up) button on the remote control.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 29 N2690w

Other information

Problem

Remote control unit
does not operate

Unit cannot be
operated

Power is cut off
suddenly

No CATV reception (or
no reception above
CH13)

Picture is cut off / with
sidebar screen

Possible Solution

z Make sure the directions of batteries are inserted

correctly referring to the user guide.

z Batteries could be weak or dead. Replace by new

batteries.

z Is a fluorescent light illuminated near the remote

control sensor?

z The path of the remote control beam may be

blocked. Make sure the path is clear and that the
remote control is aimed at the remote control sensor
on the TV.

z Press the POWER button on the remote control to see

if you can turn on the TV.

z Press MENU button on the remote control to see if

there is a MENU shown on the screen.

z Press only one button at a time and it is the correct one

for the operation you want to perform.

z External influences such as lightning or static

electricity may cause improper operation. In this case,
operate the unit after first turning on the power of the
LCD TV and the AVC System, or unplug the AC cord
for 1 to 2 minutes, then replug again.

z Is the sleep timer set in advance?.
z Is there no signal in PC mode or HDMI mode?
z The internal temperature of the unit has increased.

Remove any objects blocking the vent or clean as
necessary.

z Is the AIR/CABLE option set correctly? Please set the

AIR/ CABLE option to CABLE referring to the user
guide.

z CATV is connected improperly or not connected;

please check all the CATV connections.

z The cable TV service is interrupted; please contact

your cable operator.

z Is the image positioned correctly?
z Are screen mode adjustments such as picture size set

correctly?

z Press WIDE button repeatedly on the remote control to

see if you can get the picture you prefer.

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 30 N2690w

Other information

Specifications

Model N2690w

LCD

Input signal

Compatibility
Resolution

Speaker
Output

Audio Output

Power
Display area

Operating
conditions

Storage
conditions

Dimensions

Weight
Regulations
Power

consumption r

Warning: Do not set the graphics card in your computer to exceed these refresh rates; doing so may

result in permanent damage to the LCD TV.

Note: Product Specifications are subject to change without notice.

Type

Color Filter
Glass surface

RGB

RF
Video

Audio

PC
Recommended
and supported
(VGA mode)

5W x 2 @ THD=10%

Voltage
Full Scan

Temperature

Humanity

Altitude
Temperature

Humanity
Altitude

Physical
(W)x(H)x(D)

Net

On
Stand by

26” TFT Active Matrix RGB

0.1405 (H) x 0.4215 (V) mm pixel
RGB vertical stripe

Anti-Glare

RGB analog (0.7/1.0 Vp-p, 75 ohms)
Separate Sync, fh: 30-80 kHz, fv:50-75 Hz

TV system Antenna / NTSC+ATSC, TV cable system /
CATV+Digital cable

1composite RCA, 1 S-Video,
1 YPbPr component, 1 HDMI

1 mini-stereo,
2 pairs of RCA (L/R) stereo

Up to 1360 x 768 @ 60 Hz, VGA mode

1360 x 768 @ 60 Hz
1024 x 768 @ 60, 75 Hz
832 x 624 @ 75 Hz.
800 x 600 @ 60, 75 Hz
640 x 480 @ 60, 75 Hz
720 x 400 @ 70 Hz

1 Headphone jack
1 SPDIF
100-240 VAC, 50/60 Hz (auto switch)

576mm(H) x 324mm (V)

22.7” (H) x 12.8” (V)
32°F to + 104°F ( 0°C to + 40°C)

20% to 65% (no condensation)
To 10,000 feet (3,000m)

-4°F to + 140°F (-20°C to + 60°C)

10% to 90% (no condensation)
To 40,000 feet (12,000m)

652mm x 482mm x 189mm

25.7’’ x 19.0’’ x 7.4’’

8.8 kg (19.4 lb)
UL/cUL, FCC-B (Doc-B), BETS-7
< 120 W (blue LED)
< 1 W (red LED)

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 31 N2690w

Other information

Limited Warranty

®

VIEWSONIC

What

the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty

period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will at its sole option
repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or
components.

How long the warranty is effective:
ViewSonic LCD TV are warranted for one (1) year for all parts excluding the light source and one (1) year for labor from the date of

the first customer purchase.

Who

the warranty protects:

This warranty is valid only for the first consumer purchaser.

What

the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.

2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to

follow instructions supplied with the product.

b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Any damage of the product due to shipment.
d. Removal or installation of the product.
e. Causes external to the product, such as electric power fluctuations or failure.
f. Use of supplies or parts not meeting ViewSonic’s specifications.
g. Normal wear and tear.
h. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the

product for an extended period of time.

4. Removal, installation, and set-up service charges.

5. When you mount it on the wall, the following must be noticed:
a. The accessories attached with this product are applicable for this product only.
b. When the product is mounted on the wall, holes and fixed screws will remain in the wall body.
c. Wall face may discolor when this product has been mounted on the wall for a long time.

How to get service:

1. For information about receiving service under warranty, contact ViewSonic Customer Support. You will need to provide your

product’s serial number.

2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address,

(d) a description of the problem, and (e) the serial number of the product.

3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.

4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of
merchantability and fitness for a particular purpose.

Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product,

loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or
other commercial loss, even if advised of the possibility of such damages.

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do
not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above
limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Cana d a :
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local
ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and
conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty providedcan be found in www.viewsoniceurope.com under Support/Warranty
Information..

4.3

:ViewSonic LCD TV Warranty LTV LW01 Rev 1C 06-25-07

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 32 N2690w

LCD TV

Other information

Mexico Limited Warranty

®

VIEWSONIC

What

the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty

period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option,
repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or
components & accessories.

How long the warranty is effective:
ViewSonic LCD TVs are warranted for 1 year for all parts excluding the light source and 1 year for labor from the date of the first

customer purchase.

Who

the warranty protects:

This warranty is valid only for the first consumer purchaser.

What

the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.

2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized

attempted repair, or failure to follow instructions supplied with the product.

b. Any damage of the product due to shipment.
c. Causes external to the product, such as electrical power fluctuations or failure.
d. Use of supplies or parts not meeting ViewSonic’s specifications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the

product for an extended period of time.

4. Removal, installation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer
Support page). You will need to provide your product’s serial number, so please record the product information in the space provided
below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
For Y our Records
Product Name:
Document Number:
Purchase Date:

1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your

address, (d) a description of the problem, and (e) the serial number of the product.

2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.

3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of
merchantability and fitness for a particular purpose.

Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the

product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of such damages.

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4.

Repair or attempted repair by anyone not authorized by ViewSonic.

Model Number:

Serial Number:

Extended Warranty Purchase?
If so, what date does warranty expire?

LCD TV

(Y/N)

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 33 N2690w

Other information

Index

▲▼◄► buttons 20
0~9, - number buttons 20

A

AC input 12
AV Audio input 12
AV/ S-Video signal Audio input 12

B

C

CC button 21, 23
CH Down button 11, 21, 22
CH Up button 11, 21, 22
Composite Video input 12

D

E

ENTER button 20

F

FAV button 20

G

GUIDE button 21

H

HDMI Input Terminal 12
Headphone Jack 16

I

INFO button 20

J

K

L

LAST button 20

M

MENU button 11, 20
MTS button 20
MUTE button 21, 22

Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775

ViewSonic 34 N2690w

N

O

P

PC Audio input 12
Power LED Indicator 11
Power ON/OFF button 11, 20

Q

R

Remote Control Receiver 11
Remote Control and TV Control 19-23

S

S-Video Audio input 12, 13
S-Video input 12, 13
SLEEP button 20, 23,

Storing Channels into Memory 24
SOURCE button 11, 21, 22

T

TV Input Jack 12
TV button 21

U

V

VGA signal input 12
Viewing the Menus 24
Volume Down button 11, 20, 22
Volume Up button 11, 20, 22

W

WIDE button 21

X

Y

YPbPr Audio input 12
YPbPr signal input 12

Z

ViewSonic

®