ViewSonic VS12107 User Manual

Q2202wb

LCD Display

IMPORTANT: Please read this User Guide to obtain important

information on installing and using your product in a safe manner, as

well as registering your product for future service. Warranty information

contained in this User Guide will describe your limited coverage from
ViewSonic Corporation, which is also found on our web site at http://

www.viewsonic.com in English, or in specific languages using the

Regional selection box in the upper right corner of our website.

“Antes de operar su equipo lea cuidadosamente las instrucciones en

este manual”

Model No. : VS12107

Contents

Compliance Information.............................................................................. 1

Important Safety Instructions...................................................................... 2

Declaration of RoHS Compliance............................................................... 3

Copyright Information ................................................................................. 4

Product Registration................................................................................... 4

Getting Started

Package Contents ...................................................................................... 5

Precautions ................................................................................................ 5

Quick Installation ........................................................................................ 6

Using the LCD Display

Setting the Timing Mode............................................................................. 7

Control Buttons........................................................................................... 7

OSD (On-Screen Display) Menu Mode ...................................................... 8

Other Information

Specifications ............................................................................................. 9

Troubleshooting........................................................................................ 10

Customer Support .................................................................................... 11

Cleaning the LCD Display ........................................................................ 12

Limited Warranty ...................................................................................... 13

Mexico Limited Warranty .......................................................................... 15

Optiquest Q2202wb i

ENGLISH

Compliance Information

For U.S.A.

This device complies with part 15 of FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy, and if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved by the
party responsible for compliance could void your authority to operate the equipment.

For Canada

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

CE Conformity for European Countries

The device complies with the requirements of the EEC directive 2004/108/EC
as amended by 92/31/EEC and 93/68/EEC Art.5 with regard to
"Electromagnetic compatibility", and 2006/95/EC as amended by 93/68/EEC
Art.13 with regard to "Safety."

Following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and
Electronic Equipment Directive 2002/96/EC (WEEE).

The mark indicates the requirement NOT to dispose the equipment as unsorted
municipal waste, but use the return and collection systems according to local law.

1 Optiquest Q2202wb

Important Safety Instructions

1. Read these instructions completely before using the equipment.

2. Keep these instructions in a safe place.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock,

do not expose this apparatus to rain or moisture.

6. Clean with a soft, dry cloth. If further cleaning is required, see “Cleaning the Display” in

this guide for further instructions.

7. Do not block any ventilation openings. Install the equipment in accordance with the

manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other

devices (including amplifiers) that produce heat.

9. Do not attempt to circumvent the safety provisions of the polarized or grounding-type

plug. A polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade and the third prong are
provided for your safety. If the plug does not fit into your outlet, consult an electrician for
replacement of the outlet.

ENGLISH

10. Protect the power cord from being tread upon or pinched, particularly at the plug, and the

point where if emerges from the equipment. Be sure that the power outlet is located near
the equipment so that it is easily accessible.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the

manufacturer, or sold with the equipment. When a cart is used, use caution
when moving the cart/equipment combination to avoid injury from tipping
over.

13. Unplug this equipment when it will be unused for long periods of time.

14. Refer all servicing to qualified service personnel. Service is required when the unit has

been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid
is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if
the unit does not operate normally or has been dropped.

Optiquest Q2202wb 2

ENGLISH

Declaration of RoHS Compliance

This product has been designed and manufactured in compliance with Directive 2002/95/EC of
the European Parliament and the Council on restriction of the use of certain hazardous
substances in electrical and electronic equipment (RoHS Directive) and is deemed to comply
with the maximum concentration values issued by the European Technical Adaptation
Committee (TAC) as shown below:

Substance Proposed Maximum Concentration Actual Concentration

Lead (Pb) 0.1% < 0.1%

Mercury (Hg) 0.1% < 0.1%

Cadmium (Cd) 0.01% < 0.01%

Hexavalent Chromium (Cr

Polybrominated biphenyls (PBB) 0.1% < 0.1%

Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%

6+

)

0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex of the RoHS
Directives as noted below:

Examples of exempted components are:

1. Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not

specifically mentioned in the Annex of RoHS Directive.

2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic

ceramic parts (e.g. piezoelectronic devices).

3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or

more lead).

4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium

containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by
weight.

3 Optiquest Q2202wb

Copyright Information

Copyright © ViewSonic® Corporation, 2008. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks of

Microsoft Corporation in the United States and other countries.
ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered
trademarks of ViewSonic Corporation.
VESA is a registered trademark of the Video Electronics Standards Association. DPMS and

DDC are trademarks of VESA.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).
As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meets

the ENERGY STAR® guidelines for energy efficiency.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages resulting from

furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the right

to change product specifications without notice. Information in this document may change
without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any
purpose without prior written permission from ViewSonic Corporation.

ENGLISH

Product Registration

To meet your future needs, and to receive any additional product information as it becomes
available, please register your product on the Internet at: www.viewsonic.com. The ViewSonic
Wizard CD-ROM also provides an opportunity for you to print the registration form, which
you may mail or fax to ViewSonic.

For Your Records

Product Name:

Model Number:

Document Number:

Serial Number:

Purchase Date:

Product disposal at end of product life

The lamp in this produc contains mercury. Please dispose of in accordance with local, state or
federal laws.
ViewSonic is concerned about the preservation of our environment. Please dispose of this
product properly at the end of its useful life. For the recycling information, please refer to our
website:

1. USA: www.viewsonic.com/pdf/RecyclePlus.pdf

2. Europe: www.viewsoniceurope.com

3. Taiwan: recycle.epa.gov.tw

Q2202wb

Optiquest 21.6” LCD Display

VS12107

Q2202wb-1_UG_ENG Rev. 1C 09-02-08

______________________________

______________________________

Optiquest Q2202wb 4

ENGLISH

Getting Started

Congratulations on your purchase of a ViewSonic® LCD display.
Important! Save the original box and all packing material for future shipping needs.
NOTE: The word “Windows” in this user guide refers to the following Microsoft operating

systems: Windows ‘95, Windows NT, Windows ‘98, Windows 2000, Windows Me
(Millennium), and Windows XP.

Package Contents

Your LCD display package includes:

•LCD display

• Power cord

• Audiokaapeli

• D-Sub cable

•User Guide

Precautions

• Sit at least 18” from the LCD display.

• Avoid touching the screen. Skin oils are
difficult to remove.

• Never remove the rear cover. This LCD
display contains high-voltage parts. You
may be seriously injured if you touch
them.

• Avoid exposing the LCD display to direct
sunlight or another heat source. Orient the
LCD display away from direct sunlight to
reduce glare.

• Always handle the LCD display with care
when moving it.

• Place the LCD display in a well ventilated
area. Do not place anything on the LCD
display that prevents heat dissipation.

• Ensure the area around the LCD display is
clean and free of moisture.

• Do not place heavy objects on the LCD
display, video cable, or power cord.

• If smoke, an abnormal noise, or a strange
odor is present, immediately switch the
LCD display off and call your dealer or
ViewSonic. It is dangerous to continue
using the LCD display.

• Do not rub or apply pressure to the LCD
panel, as it may permanently damage the
screen.

5 Optiquest Q2202wb

Quick Installation

1. Connect power cord (and AC/DC
adapter if required)

2. Connect video cable

• Make sure both the LCD display and
computer are turned OFF

• Remove rear panel covers if necessary

• Connect the video cable from the LCD
display to the computer

Macintosh users: Models older than G3
require a Macintosh adapter. Attach the
adapter to the computer and plug the video

cable into the adapter.
To order a ViewSonic® Macintosh adapter,

contact ViewSonic Customer Support.

3. Turn ON LCD display and computer

Turn ON the LCD display, then turn ON
the computer. This sequence (LCD display
before computer) is important.

(resolution and refresh rate)

Example: 1680 x 1050 @ 60 Hz.
For instructions on changing the resolution

and refresh rate, see the graphics card’s
user guide.

Installation is complete. Enjoy your new
ViewSonic LCD display.

To be best prepared for any future
customer service needs: print this user
guide and write the serial number in “For
Your Records” on page 4. (See back of
LCD display.)

You can register your product online at the
ViewSonic website for your region. See
the Customer Support table in this guide.

ENGLISH

4. Windows users: Set the timing mode

AC IN D-SUB

Power cord

AC Outlet

(Wall Socket)

Computer Power Cord

Optiquest Q2202wb 6

ENGLISH

Using the LCD Display

Setting the Timing Mode

Setting the timing mode is important for maximizing the quality of the screen image and
minimizing eye strain. The timing mode consists of the resolution (example 1680 x 1050) and
refresh rate (or vertical frequency; example 60 Hz). After setting the timing mode, use the
OSD (On-screen Display) controls to adjust the screen image.

For the best picture quality set your LCD display timing mode to:
VESA 1680 x 1050 @ 60Hz.
To set the Timing Mode:

1. Set the resolution: Right-click on the Windows desktop > Properties > Settings > set the

resolution.

2. Set the refresh rate: See your graphic card's user guide for instructions.

WARNING: Do not set the graphics card in your computer to exceed the maximum refresh

rate of 75Hz; doing so may result in permanent damage to your LCD display.

Control Buttons

There are 5 keys for user to set up the monitor, including "Auto Adjust", "OSD menu",
"Power", "Adjust <->", "Adjust <+>". The following descriptions are the introduction of these
Keys.

Auto Adjust (Function)

A

M

-Adjust < - >: Decrease the option value in the OSD menu.

+ Adjust < + >: Increase the option value in the OSD menu.

Function Select Button: This button allows you to select the control

functions up in the OSD.

Hotkey: Press this button to apply the monitor setting automatically.

Menu (Function)
Function Select Button: This button allows you to select the control

functions down in the OSD.

Hotkey: Press this button to get a pop-up OSD menu.

Power: Turn the LCD power on and off. When the power is on, the

light is showing blue, standby mode will be flash.

7 Optiquest Q2202wb

OSD (On-Screen Display) Menu Mode

*Please adjust your Speaker Volume via your PC computer Speaker Volume control icon.
*Please note that Sound will continue to play when your monitor is off, to turn off please turn

off your PC computer or mute the Speaker Volume control icon.
Press the OSD button to access menu, and press Increase / Decrease button for adjustment.

BRIGHTNESS Adjust the brightness of the display.

CONTRAST Adjust the difference between light and dark area.

PHASE The phase of the dot clock is adjusted.

CLOCK The ratio of dividing frequency of the dot clock is adjusted.

H-POSITION Adjust the horizontal position of the display.

V-POSITION Adjust the vertical position of display.

RESET Recall the default setting.

ENGLISH

COLOR
TEMPERATURE

RED Adjust the Red color temperature.

GREEN Adjust the Green color temperature.

BLUE Adjust the Blue color temperature.

LANGUAGE Select the display language of the OSD Menu.

MISCELLANEOUS

EXIT OSD Saving and Leave.

MISCELLANEOUS

RETURN Return to main menu.

OSD H-POSITION Adjust the horizontal position of the OSD.

OSD V-POSITION Adjust the vertical position of the OSD.

OSD DURATION Adjust the timing of the OSD menu.

AUTO COLOR Adjust the color automatically.

Adjust the color temperature.

“No” will take you to the exit menu.”Yes” will bring you to the sub
menus of the Miscellaneous menu.

Optiquest Q2202wb 8

ENGLISH

Other Information

Specifications

LCD Type

Color Filter
Glass Surface

Input Signal Video Sync RGB analog (0.7/1.0 Vp-p, 75 ohms)

Compatibility PC

Macintosh

Resolution Recommended

and supported

Power Voltage 100-240 VAC, 50-60 Hz (auto switch)

1

22” (full 21.6" viewable diagonal area),
TFT (Thin Film Transistor), Active Matrix WSXGA+ LCD,

0.276 mm pixel pitch
RGB vertical stripe
Anti-Glare

Separate Sync

:30-80 kHz, fv:55-75 Hz

f

h

Up to 1680 x 1050 Non-interlaced
Power Macintosh up to 1680 x 1050

1600 x 1200 @ 60 Hz
1680 x 1050 @ 60 Hz
1440 x 900 @ 60, 75 Hz
1280 x 1024 @ 60, 75 Hz
1280 x 800 @ 60, 75 Hz
1024 x 768 @ 60, 70, 75 Hz
800 x 600 @ 56, 60, 75 Hz
640 x 480 @ 60, 72, 75 Hz
720 x 400 @ 70 Hz

Display area Full Scan 464.94 mm (H) x 290.59 mm (V)

18.3" (H) x 11.44" (V)

Operating
conditions

Storage
conditions

Dimensions Physical 525.63 mm (W) x 433.47 mm (H) x 172.77 mm (D)

Weight Physical 10.14 lb (4.6 kg)

Regulations BSMI, C-Tick, MIC, CE, ISO 13406-2, Gost-R/Hygienic, Ukraine,

Power saving
modes

Preset Timing Mode (pre-adjusted to VESA® 1680 x 1050 @ 60 Hz)
Warning: Do not set the graphics card in your computer to exceed these refresh rates; doing so may result in

permanent damage to the LCD display.

Temperature
Humidity
Altitude

Temperature
Humidity
Altitude

On
Off

+41° F to +104° F (+5° C to +40° C)
20% to 80% (non-condensing)
To 13,000 feet

-4° F to +140° F (-20° C to +60° C)
20% to 85% (non-condensing)
To 40,000 feet

20.69" (W) x 17.06" (H) x 6.8" (D)

UL/cUL, FCC-B, ICES-B, TUV-S/IRAM/UL-AR S Mark, NOM,

NERGY STAR

E

45W (Typical) (blue LED)
<1W

®

1

Macintosh computers older than G3 require a ViewSonic® Macintosh adapter. To order an adapter, contact

ViewSonic.

9 Optiquest Q2202wb

Troubleshooting

No power

• Make sure power button (or switch) is ON.

• Make sure A/C power cord is securely connected to the LCD display.

• Plug another electrical device (like a radio) into the power outlet to verify that the outlet is
supplying proper voltage.

Power is ON but no screen image

• Make sure the video cable supplied with the LCD display is tightly secured to the video
output port on the back of the computer. If the other end of the video cable is not attached
permanently to the LCD display, tightly secure it to the LCD display.

• Adjust brightness and contrast.

• If you are using an Macintosh older than G3, you need a Macintosh adapter.

Wrong or abnormal colors

• If any colors (red, green, or blue) are missing, check the video cable to make sure it is
securely connected. Loose or broken pins in the cable connector could cause an improper
connection.

ENGLISH

• Connect the LCD display to another computer.

• If you have an older graphics card, contact ViewSonic® for a non-DDC adapter.

Control buttons do not work

• Press only one button at a time.

Optiquest Q2202wb 10

ENGLISH

Customer Support

For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.

Country/Region Website

Australia/New Zealand www.viewsonic.com.au

Canada www.viewsonic.com

Europe/Middle East/
Baltic countries/North

Africa

Hong Kong www.hk.viewsonic.com T= 852 3102 2900 [e-mail]

India www.in.viewsonic.com T= 1800 11 9999 [e-mail]

Korea www.kr.viewsonic.com T= 080 333 2131 [e-mail]

Latin America
(Argentina)

Latin America (Brazil) www.viewsonic.com/la/ T= 0800 891 6984 [e-mail]

Latin America (Chile) www.viewsonic.com/la/ T= 800 440 303 [e-mail]

Latin America
(Columbia)

Latin America (Mexico) www.viewsonic.com/la/ T= 001 800 514 6518 [e-mail]

Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: [phone] CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: [phone]

Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico

Latin America (Peru) www.viewsonic.com/la/ T= 0800 53458 [e-mail]

Macau www.hk.viewsonic.com T= 853 700 303 [e-mail]

Puerto Rico & Virgin
Islands

Singapore/Malaysia/
Thailand

South Africa www.viewsoniceurope.com www.viewsoniceurope.com/uk/Support/Calldesk.htm

United Kingdom

United States www.viewsonic.com

www.viewsoniceurope.com Contact your reseller

www.viewsonic.com/la/ T= 0800 666 0194 [e-mail]

www.viewsonic.com/la/ T= 01 800 915 6588 [e-mail]

www.viewsonic.com

www.ap.viewsonic.com T= 65 6461 6044 [e-mail]

www.viewsoniceurope.com
/uk/

T = Telephone
F = FAX

AUS= 1800 880 818
NZ= 0800 008 822

T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= 1-909-468-1202

T= 1-800-688-6688 (English)
T= 1-866-379-1304 (Spanish)
F= 1-909-468-1202

www.viewsoniceurope.com/uk/Support/Calldesk.htm

T (Toll-Free )= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-1202

Email

[e-mail]

[e-mail]

[e-mail]
[e-mail]

[e-mail]

11 Optiquest Q2202wb

Cleaning the LCD Display

• MAKE SURE THE LCD DISPLAY IS TURNED OFF.

• NEVER SPRAY OR POUR ANY LIQUID DIRECTLY ONTO THE SCREEN OR CASE.

To clean the screen:

1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.

2. If the screen still not clean, apply a small amount of non-ammonia, non-alcohol based glass

cleaner onto a clean, soft, lint-free cloth, and wipe the screen.

To clean the case:

1. Use a soft, dry cloth.

2. If the case still not clean, apply a small amount of a non-ammonia, non-alcohol based, mild

non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.

Disclaimer

• ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the
LCD display screen or case. Some chemical cleaners have been reported to damage the
screen and/or case of the LCD display.

• ViewSonic will not be liable for damage resulting from use of any ammonia or alcohol­based cleaners.

ENGLISH

Optiquest Q2202wb 12

ENGLISH

Limited Warranty

VIEWSONIC® LCD DISPLAY

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under
normal use, during the warranty period. If a product proves to be defective in material or
workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace
the product with a like product. Replacement product or parts may include remanufactured or
refurbished parts or components.

How long the warranty is effective:

ViewSonic LCD displays are warranted for 1 year for all parts including the light source and 1
year for all labor from the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.

2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized

product modification, or failure to follow instructions supplied with the product.

b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specifications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as "image burn-in" which results

when a static image is displayed on the product for an extended period of time.

4. Removal, installation, one way transportation, insurance, and set-up service charges.

How to get service:

1. For information about receiving service under warranty, contact ViewSonic Customer Sup-

port (Please refer to Customer Support page). You will need to provide your product's serial
number.

2. To obtain warranty service, you will be required to provide (a) the original dated sales slip,

(b) your name, (c) your address, (d) a description of the problem, and (e) the serial number
of the product.

3. Take or ship the product freight prepaid in the original container to an authorized

ViewSonic service center or ViewSonic.

4. For additional information or the name of the nearest ViewSonic service center, contact

ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained
herein including the implied warranty of merchantability and fitness for a particular purpose.

4.3: ViewSonic LCD Warranty Page 1 of 2 LCD_LW02 Rev. 1b 06-11-07

13 Optiquest Q2202wb

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic
shall not be liable for:

1. Damage to other property caused by any defects in the product, damages based upon incon­venience, loss of use of the product, loss of time, loss of profits, loss of business opportu­nity, loss of goodwill, interference with business relationships, or other commercial loss,
even if advised of the possibility of such damages.

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by ViewSonic.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state. Some states do not allow limitations on implied warranties and/or do not
allow the exclusion of incidental or consequential damages, so the above limitations and
exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic products sold outside of the U.S.A. and
Canada, contact ViewSonic or your local ViewSonic dealer.

The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan
Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.

For users in Europe and Russia, full details of warranty provided can be found in
www.viewsoniceurope.com under Support/Warranty Information.

ENGLISH

4.3: ViewSonic LCD Warranty Page 2 of 2 LCD_LW02 Rev. 1b 06-11-07

Optiquest Q2202wb 14

ENGLISH

Mexico Limited Warranty

VIEWSONIC® DISPLAY PRODUCTS

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during
the warranty period. If a product proves to be defective in material or workmanship during the warranty period,
ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts
may include remanufactured or refurbished parts or components & accessories.

How long the warranty is effective:

ViewSonic LCD displays are warranted for 1 year for all parts including the light source and 1 year for all labor
from the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.

2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product

modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Causes external to the product, such as electrical power fluctuations or failure.
d. Use of supplies or parts not meeting ViewSonic's specifications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.

7. Any product exhibiting a condition commonly known as "image burn-in" which results when a static image is
displayed on the product for an extended period of time.

8. Removal, installation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the
attached Customer Support page). You will need to provide your product's serial number, so please record the
product information in the space provided below on your purchase for your future use. Please retain your receipt
of proof of purchase to support your warranty claim.
For Your Records
Product Name: ________________________________ Model Number: _____________________________
Document Number: ____________________________ Serial Number: _____________________________
Purchase Date: ________________________________ Extended Warranty Purchase? ____________ (Y/N)

If so, what date does warranty expire? ___________

1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)

your address, (d) a description of the problem, and (e) the serial number of the product.

2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.

3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the
implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable
for:

1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of

use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with
business relationships, or other commercial loss, even if advised of the possibility of such damages.

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by ViewSonic.

4.3: ViewSonic Mexico Limited Warranty Page 1 of 2 LCD_LW03 Rev. 1a 06-11-07

15 Optiquest Q2202wb

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:

México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: [phone]
http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:

Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: [phone]
E-Mail: [e-mail]

Puebla, Pue. (Matriz):

RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: [phone] CON 10 LINEAS
E-Mail: [e-mail]

Chihuahua

Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: [phone]
E-Mail: [e-mail]

Distrito Federal:

QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: [phone]
E-Mail : [e-mail]

Guerrero Acapulco

GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: [phone]

MERIDA:

ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: [phone]
E-Mail: [e-mail]

Tijuana:

STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembre
Tijuana, Mexico

Villahermosa:

Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: [phone]
E-Mail: [e-mail]

Ver ac r uz , Ver. :

CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: [phone]
E-Mail: [e-mail]

Cuernavaca
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: [phone]
E-Mail: [e-mail]

Guadalajara, Jal.:

SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: [phone]
E-Mail: [e-mail]

Monterrey:

Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: [phone]
E-Mail: [e-mail]

Oaxaca, Oax.:

CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: [phone]
Fax: [phone]
E-Mail. [e-mail]

FOR USA SUPPORT:

ViewSonic Corporation
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: [phone] (English); 866-323-8056 (Spanish);
Fax: [phone]
E-Mail: http://www.viewsonic.com

ENGLISH

4.3: ViewSonic Mexico Limited Warranty Page 2 of 2 LCD_LW03 Rev. 1a 06-11-07

Optiquest Q2202wb 16