in the United States and other countries. Bluetooth is a trademark owned by its proprietor
and used by Intel Corporation under license.
Microsoft, Windows, the Microsoft Internet Explorer logo graphic, ActiveSync, PowerP oint,
Outlook, DirectX, DirectSound, Pocket W ord, MSN, Pock et Excel, P ocket Internet Explorer,
Microsoft Exchange, and the Windows logo are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries. ClearVue
is a trademark of the Westtek Corporation.
Corporate names and trademarks are the property of their respective companies.
Disclaimer: ViewSonic
Corporation shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages resulting from
furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the
right to change product specifications without notice. Information in this document may
change without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for
any purpose without prior written permission from ViewSonic Corporation.
Product Registration
To meet your future needs, and to receive any additional product information as it
becomes available, please register your product on the Internet at:
www.viewsonic.com. The ViewSonic product also comes with a CD-ROM that has a
registration form that you can print and mail or fax to ViewSonic Corporation.
For Your Records
Model Name:
Model Number:
Document Number:
Serial Number:
Purchase Date:
ASV38r
VS10418
V38r-PPC_UG_ Rev1 F J 4January 0J6J
_______________
_______________
Product disposal at end of product life
ViewSonic is concerned about the preservation of our environment. Please dispose of this
product properly at the end of its useful life. Your local waste disposal company may
provide information about proper disposal.
Congratulations on purchasing the ViewSonic® V38r Rugged Handheld.
Windows
business and personal information up-to-date and close at hand. This section
introduces you to the internal and external parts of the V38r and provides initial
setup instructions.
Packaged contents
These items vary depending on the model shipped.
•The ViewSonic V38r may include front protective cover depending on model
• Quick Start Guide
• V38r battery
• AC power adapter
• AC power connector
•USB cable
• Dongle (for communication, AC power, with a USB-A mini and a USB-B port)
• Stylus (1) and stylus tether (1)
• ViewSonic CD with user guide(s), camera application, & Active Sync
®
Pocket PC operating system enables you to keep your most important
For more information on Pocket PC software, go to this Microsoft
Pocket PC website
• Dock/cradle connector for optional cradle for input devices
• Wireless 802.11b/g
• 1D CCD Bar code scanner
• Standard joy stick/navigation pad
• SD card slot for extended memory
• Rechargeable battery (Lithium Ion)
• Color display and touch screen
• Synchronize data between desktop/laptop computer and your V38r
• Microphone to record messages, internal speaker
• Fingerprint sensor (depending on model, instructions come with the SDK)
• Camera for snapshots (depending on model)
Software installed
The software listed below is already installed along with the V38r PPC 2003
operating system. Your company’s software development department most likely
ensured that all software is set up for the V38r to perform its designated function(s)
in the field.
• Internet Explorer
• Windows Explorer
• Media Player
• MS WordP ad
• Microsoft Inbox
• Microsoft ActiveSync*
• Microsoft File Viewers
MS Excel Viewer
MS Image Viewer
MS PDF Viewer
MS Word Viewer
*ActiveSync allows you to synchroniz e your V38r with y our PC. ActiveSync may be
on a CD that came with your V38r depending on the model. But, for the latest v ersion
of ActiveSync, go to the Microsoft website to your PC and download ActiveSync to
your PC. For more information on installing ActiveSync, see the step in this guide to
Install MS ActiveSync on your PC.
ViewSonic V38r with Pocket PC OS2 of 115
Front view
GPS (Global Positioning System) antenna
Fingerprint sensor (depends on
model), programmable button,
used for fingerprint recognition
Power Status LED
Speaker
Display / touch screen
Contacts (programmable)
Power button turns the device ON or
OFF. When changing the battery, press
the power button to put the device into
suspend mode for 5 minutes.
Home button (programmable) shows
the main screen on the desktop to add
or change details about tasks, etc.
Wireless Antenna Status LED
Calendar button
(programmable) see the Pocket
Outlook section in this guide
Navigation/Joy stick (move
cursor left/right, up/down) or
press to ENTER
Tasks button (programmable)
Internal microphone records
sound and/or voice messages.
See the section on Recording
a Message
IN Port (programmable) from:
• AC Power
• Communication Devices
• Cradle (optional accessory)
Programmable buttons can be changed to a different shortcut/function in Setup.
ViewSonic V38r with Pocket PC OS3 of 115
Back view
Stylus slot for
storing the stylus
1.3M camera lens aimed at
subject for taking the picture.
CMOS (Complimentary Metal
Oxide Semiconductor) camera
in Camera mode. Take picture
in portrait mode only and view
picture in landscape mode.
Camera flash when you take a
picture
Back cover
(Standard or
extended battery
depends on model)
Latch for back cover
Unlock icon. Turn the
latch to this icon to
release the back cover
to the battery
Lock icon. Turn the
latch to this icon to
lock the back cover
ViewSonic V38r with Pocket PC OS4 of 115
Side views
SD* (Secure Digital) slot cover for extended memory
Snapshot button (shutter release) in
Camera Mode (right/left-handed in setup),
or scan bar code button in Scan Mode
(pictures and bar codes appear on-screen)
Screw to close or release SD slot cover
> Snapshot button (shutter release) in Camera mode. Picture is
saved to an SD card.
> Scan bar code button in Scan mode
IrDA (Infrared Communication with
other IrDA devices
*The Secure Digital (SD) Memory Card is a flash memory storage device only and is not
compatible with SD I/O cards.
ViewSonic V38r with Pocket PC OS5 of 115
INITIAL SETUP
The V38r allows you to connect to your PC to view and edit files, wirelessly send/
receive email, and explore the World Wide Web. To get started, do the initial steps
below. For more information, see More About Setup in this guide.
1. Remove the back panel
Turn the latch shown below counter-clockwise and remove the back panel.
Back panel
ViewSonic V38r with Pocket PC OS6 of 115
2. Slide the backup battery switch to ON
Slide the backup battery switch in the battery compartment to the ON
position. Leave the backup battery switch ON, especially when you need
to change batteries.
WARNING! If you change batteries without the backup switch in the ON
position, all data on SDRAM will be lost .
Backup battery switch
ViewSonic V38r with Pocket PC OS7 of 115
3. Install the battery
Slide the battery into the battery compartment making sure to line up the pin
connections as shown below.
Pin connections
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4. Replace the back panel and close the latch
Turn the latch clockwise to lock the panel.
Locked
5. Remove the protective cover (depending on
model)
Depending on the model shipped, a protective cover might be included in the
package but not attached to the device. In any event, make sure the cover is off
so you can start using the device. T o remov e the cover, pinch the sides as shown
below and push the cover off.
Protective cover
Cover may be
attached here
ViewSonic V38r with Pocket PC OS9 of 115
6. Connect AC power
Use only the cords that came with your V38r. Plug the AC power connector to
the V38r while pinching the sides as shown below. Attach the connector to the
AC power cord adapter. Plug the adapter into an AC power wall outlet.
AC power
wall outlet
AC power
connector
Pinch
here
Pinch
here
AC power cord adapter
7. Charge the battery overnight
Charge the battery overnight to ensure that the battery is fully charged before
using the V38r the first time.
WARNING! If the backup battery switch is in the OFF
position when you remove the battery, all data on the
SDRAM will be lost. Leave the backup battery switch in
the ON position while using the device or changing the
main battery.
ViewSonic V38r with Pocket PC OS10 of 115
8. Turn the power on
Press the power button. The Power Status LED turns green. Initial Setup is
done. Yo u can start using the V38r. For more information, see MORE ABOUT
SETUP in this guide: includes Battery and power properties, Reset,
firmware upgrade, and wireless connection information.
Power button
Power Status LED
Red = battery is charging
Green = fully charged
Blinking red = error
Wireless Antenna LED
Green = excellent
Yellow = good signal
Blinking yellow = very low
ViewSonic V38r with Pocket PC OS11 of 115
MORE ABOUT SETUP
Battery and power properties
Your V38r has several possible sources for power:
battery or AC (using the AC power connector or the
optional cradle). Use only the cable(s) that came in
the package. CAUTION: Replace the battery with
one of the following V38r series part numbers only:
• Standard Battery part number: BAT-002
• Extended Battery part number: BAT-001
After the Initial setup, the V38r recharges in
approximately two (2) to three (3) hours while not
using or four (4) hours while using the device.
Normally , the V38r operates on battery power alone.
A fully charged battery can last up to four (4) hours
depending on power consumption factors such as the
screen’s brightness setting.
WARNING! If allowed to discharge completely for 2 ~ 4
weeks, the battery may not recharge. If you are not
using the V38r on a daily basis, store the device plugged
into an AC power wall outlet with the AC power adapter
and AC power connector. If you remove the battery
from the device, you loose all data in SDRAM. That’s
why you have to keep the battery charged.
Extended back
cover for
extended battery
(depending on
model)
Battery power status
To determine the main battery’ s current charge level, on the V38r tap the Window’ s
Start button > select the Control Panel > tap the Battery Power icon >
Properties > Battery Status. The Battery Status window opens with the
percentage of power left in the main battery and rates the quality of the external
power connection and backup battery as either Good, Low, or Very Low.
When the V38r is in the cradle and connected with the AC power cord adapter, the
Power LED on top of cradle means the following:
Red = battery charging
Green = fully charged
Blinking Red = error
ViewSonic V38r with Pocket PC OS12 of 115
The stylus
Use the stylus to “tap” or “double-tap” on the touch screen with icons and to select
menu items. The stylus is also used to “type” on the Input Panel and to write notes
when in handwriting recognition mode. The stylus that came with the device is
designed for the V38r screen. Using other pointers could damage the screen and
may void the warranty.
When the V38r is not being used, slide the stylus into the stylus slot on the top edge
of the V38r shown below. To keep from loosing the stylus, attach the stylus tether
that came in the package to the bracket on the back of the V38r.
Stylus
Stylus slot
Stylus tether
Bracket
ViewSonic V38r with Pocket PC OS13 of 115
Calibrating the touch screen
If your touch screen is not responding accurately to taps with the stylus, you can
recalibrate the screen as follows.
1Tap Windows Start > Settings > Control Panel > Stylus > Stylus Properties
> Calibration > Recalibrate (the cross hairs appear).
2 Follow the on-screen instructions to place the stylus on a cross-hair. Rather than
just tapping the screen, hold the stylus in place for a second or two as directed
until the program responds. Repeat this at each corner of the screen.
3 When finished, tap the screen. Recalibration is complete.
Adjusting the stylus double-tap rate
The double-tap rate can also be adjusted in the Settings window:
1Tap Windows Start > Settings > Control Panel > Stylus > Stylus Properties
> double-tap on the checkerboard graphic to set your double-tap rate.
2Close the Settings window. To save your settings, press the power button which
goes into Suspend mode > wait momentarily > press the power button again
and resume working.
ViewSonic V38r with Pocket PC OS14 of 115
Enable wireless
Connect the V38r to a network or to the Internet using a wireless connection and a Network
Encryption key. See your IT administrator for wireless setup information.
1Tap Start > Settings > System > the V38r Utility icon []. A window
appears showing the ROM version and the device id.
2 Tap the box at the bottom of the window saying
Wireless Card > tap Yes to enable WLAN.
The WLAN LED blinks as it searches. A
Connectivity window appears. W ait for the list
of wireless APs (Access Point) to appear. A
screen like the one shown on the right
appears. If you do not see the AP that you
want, tap Settings. Select the AP that is
available.
3 Enter the web encryption from your
Administrator. Tap the Network Key tab.
4 Clear the box next to “The key is provided
for me automatically.” Then, enter your
network key in the network key field > tap OK
at the top of the screen. Wait a few seconds till
you see the symbol [] at the top of the
screen that looks like a beacon to indicate the status. The status bar [] also
appears at the bottom of the screen.
To verify that you are connected properly, tap Start > Programs > the
WMAGS46 icon [] > theWireless Client window appears to show the
status of the device. To check the IP Address, tap ADVANCED. A pop-up appears
> tap Network Troubleshooting. The IP Address assigned to your device
appears > tap OK. You are now connected wirelessly!
To check the IP Address, tap ADVANCED. A pop-up appears > tap Network Troubleshooting. The IP Address assigned to your device appears. tap OK.
You are now connected wirelessly!
ViewSonic V38r with Pocket PC OS15 of 115
For more information
For information on:See this source
Operating the V38r
Programs on your V38rV38r Hardware Guide and Help on your PC.
Additional programs that can be installed
on your V38r
Connecting to and synchronizing with a PC
ViewSonic Customer SupportCustomer Support section in the Appendix of this guide
TroubleshootingSee the Troubleshooting section later in this guide
Last-minute updates and technical
information
The latest on Windows Powered devices
V38r Hardware Guide (a PDF file on the ViewSonic
V38r Companion CD.)
ViewSonic V38r Companion CD
V38r Hardware Guide or online Help. Tap Help on the
Start menu to view Help.
The Read Me files in the “Microsoft ActiveSync” folder
on your PC or the ViewSonic V38r Companion CD
The Microsoft Mobile Devices Web site:
www.microsoft.com/mobile/
ViewSonic V38r with Pocket PC OS16 of 115
USING THE V38r
This section introduces you to the basics of working with programs and documents
on your V38r.
The Today screen
The Today screen shown below appears when you turn on your V38r for the first
time each day or after four hours of inactivity. The Today screen shows at a glance
important information for the day: current date, appointments, activities, new email,
and create new documents.
Tap to start to a program
Shows Connection Status to host PC or wireless network
Tap to change Volume or Mute sound coming from speaker
Tap to change date and time
Tap to open an item
Your day at a glance
Tap to create a new item
Another way to show the Today screen is to tap the Windows Start button > tap
Today.
ViewSonic V38r with Pocket PC OS17 of 115
Status icons
From the Today screen appears, the status icons in the table below appear on the
Command bar or on the Navigation bar (see next page). For more information, tap
the icon and the associated control panel appears. For example, tap to see
information about the battery status.
IconDescription
Active Connection: there is an active connection to host PC
or wireless network
Inactive Connection: no active connection to host PC or
wireless network
Speaker is On
Speaker is Off
Main battery is low
Main battery is very low
Main battery is fully charged
Synchronization is beginning or ending
ViewSonic V38r with Pocket PC OS18 of 115
Navigation bar and Command bar
The Navigation bar shown below is located at the top of the screen. It displays the
active program and current time, and allows you to switch programs and close
screens.
The Navigation bar and Start menu:
Windows Start button
Shows Connection Status to host PC or
wireless network
Tap to change Volume or Mute sound.
Navigation bar
Tap to quickly select a program
you have recently used.
Tap to select a program.
Tap to see additional programs.
Tap to customize the device.
Command bar
Use the Command bar at the bottom of the screen to perform tasks in programs.
The Command bar includes menu names, buttons, and the Input Panel button. To
create a new item in the current program, tap New. To see the name of a button,
press and hold the stylus on the button. Drag the stylus off the button so that the
command is not carried out.
New
button
Command bar
Menu names
Input Panel
button
Buttons
ViewSonic V38r with Pocket PC OS19 of 115
Running programs
Depending on the program you want to run, you can:
•Tap or tap Start at the top of the screen and select from the menu. (You can
customize which programs you see on this menu. For information, see the
section “Customizing Your V38r”).
• Tapand then tap Programs to access additional programs. Tap the icon to
run the program.
• Press program buttons on the front of your V38r to open the program. The
icons on the buttons identify the programs they are associated with. (You can
customize which programs are associated with the buttons. For information, see
the section “Customizing Your V38r” in this guide).
The following table contains a partial list of the program icons on your V38r.
IconProgramDescription
ActiveSync
Calendar
ContactsKeep track of your friends and colleagues.
InboxSend and receive email messages.
Pocket Internet
Explorer
Notes
TasksKeep track of your tasks.
Pocket Excel
Pocket Word
Synchronize information between your V38r and
PC.
Keep track of your appointments and create
meeting requests.
Browse Web and WAP (Wide Area Protocol) sites,
and download new programs and files from the
Internet.
Create handwritten or typed notes, drawings, and
recordings.
Create new workbooks or view and edit Excel
workbooks created on your PC.
Create new documents or view and edit Word
documents created on your PC.
ViewSonic V38r with Pocket PC OS20 of 115
Pop-up menus
With pop-up menus, you can quickly choose an action for an item. For example, you
can use the pop-up menu in the contact list to quickly delete a contact, make a copy
of a contact, or send an email message to a contact. The actions in the pop-up
menus vary from program to program. To access a pop-up menu, press and hold the
stylus on the name of the item that you want to perform the action on.
When the menu appears, lift the stylus, then tap the action you want to perform. Or
tap anywhere outside the menu to close the menu without performing an action.
Press and hold to display the
pop-up menu.
Using the tip of the sylus, tap
the action you want.
Tap outside the menu to close it
(when you decide not select an
option on the menu).
Notifications
Your V38r reminds you in a variety of ways when you have something to do. For
example, if you have set up an appointment in Calendar, a task with a due date in Tasks, or an alarm in Clock, you will be notified in any of the following ways:
• A message appears on-screen.
• A sound, which you can specify, is played.
• The notification LED flashes.
To choose reminder types and sounds for your V38r, tap Settings on the Start
menu. On the Personal tab, tap Sounds & Notifications.
ViewSonic V38r with Pocket PC OS21 of 115
Entering information
You have the following options for entering new information:
•Use the Input Panel to enter typed text, either by using the soft keyboard (onscreen) or other input methods.
• Write directly on the screen.
• Draw pictures on the screen.
• Speak into the microphone to record a message. For more information on using
the microphone, see the section on “Recording a Message”.
Entering text using the Input Panel
Use the Input Panel to enter information into any program on your V38r. As you
type with the on-screen Soft Keyboard or write with the Block Recognizer or
Letter Recognizer characters appear as typed text on the screen. For more
information on these options, see the next few pages. But, first do the following:
1Open a new or existing file in an application like Word or Excel. The Input
Panel button appears at the bottom of the screen in the command bar.
2Tap the Input Panel button as shown below > tap the arrow next to the Input
Panel button. A menu appears.
Tap the arrow for the menu of input methods
Input Panel button: tap to show or hide the Input Panel
ViewSonic V38r with Pocket PC OS22 of 115
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