ViewSonic VP2771, VP2768, VP2785-4K User Manual

VP2771
Display

User Guide

Model No. VS16503

IMPORTANT: Please read this User Guide to obtain important information on
installing and using your product in a safe manner, as well as registering your
product for future service. Warranty information contained in this User Guide will
describe your limited coverage from ViewSonic Corporation, which is also found on

our web site at http://www.viewsonic.com in English, or in specic languages using

the Regional selection box in the upper right corner of our website. “Antes de operar
su equipo lea cu idadosamente las instrucciones en este manual”

Thank you for choosing ViewSonic

As a world leading provider of visual solutions, ViewSonic is dedicated
to exceeding the world’s expectations for technological evolution,
innovation, and simplicity. At ViewSonic, we believe that our products
have the potential to make a positive impact in the world, and we are
confident that the ViewSonic product you have chosen will serve you
well.

Once again, thank you for choosing ViewSonic !

iii

Contents

1. Cautions and Warnings ..................................... 1

2. Getting Started ................................................... 4

2-1. Package Contents ............................................................. 5

2-2. The Exterior of the Monitor ................................................ 6

2-3. Hardware Installation ........................................................ 7

2-4. Quick Installation ............................................................. 14

2-5. Power On ........................................................................ 19

3. Adjusting the Screen Image ............................ 21

3-1. Using the Control Panel .................................................. 21

3-2. Monitor Optimization ....................................................... 25

3-3. Driver Installation (Windows 10 Setup) ........................... 25

3-4. Setting the Timing Mode ................................................. 27

3-5. Additional Software Installation (Optional) ...................... 28

3-6. Monitor Firmware Update (Optional) ............................... 29

3-7. Auto Pivot (Optional) ....................................................... 31

3-8. Colorbration (Optional) .................................................... 32

4. OSD Menu Introduction ................................... 33

4-1. OSD Menu Tree .............................................................. 33

4-2. OSD Menu Explanation ................................................... 42

4-3. Advanced Settings Explanation ...................................... 50

4-4. Advanced Settings for Gamers ....................................... 60

4-5. Monitor Setting Management .......................................... 61

5. Specifications ................................................... 63

6. Troubleshooting ............................................... 65

iv

7. Cleaning and Maintenance .............................. 66

Safe Cleaning Practices ......................................................... 66

8. Compliance Information .................................. 68

8-1. FCC Compliance Statement ........................................... 68

8-2. Industry Canada Statement ............................................ 69

8-3. CE Conformity for European Countries ........................... 69

8-4. Declaration of RoHS2 Compliance ................................. 70

8-5. Indian Restriction of Hazardous Substances .................. 72

8-6. Product Disposal at End of Product Life ......................... 72

9. Copyright Information ...................................... 73

10. Service Information .......................................... 74

Product Registration ............................................................... 74

Customer Service ................................................................... 75

Limited Warranty ..................................................................... 78

Mexico Limited Warranty ........................................................ 83

1

1. Cautions and Warnings

1. Read these instructions completely before using the equipment.

2. Keep these instructions in a safe place.

3. Heed all warnings and follow all instructions.

4. Sit at least 18” / 45cm from the monitor.

5. When installing the monitor, please leave 10cm of open space
around the monitor for ventilation safety purposes.

6. Always handle the display with care when moving it.

7. Exercise caution when removing the rear cover of the monitor.
This monitor contains high-voltage parts.

8. Do not use this equipment near water. To reduce the risk of fire
or electric shock, do not expose the monitor to rain or moisture.

9. Avoid exposing the monitor to direct sunlight or other sources
of sustained heat. Do not install near any heat sources such
as radiators, heat registers, stoves, or other devices (including
amplifiers) that may increase the temperature of the monitor to
dangerous levels.

10. Clean with a soft, dry cloth. If further cleaning is required, see
“Cleaning the Display” in this guide for further instructions.

11. Avoid touching the screen. Skin oils are difficult to remove.

12. Do not touch, rub or apply pressure to the monitor screen, as it
may permanently damage the screen.

13. Place the monitor in a well-ventilated area. Do not place
anything on the display that prevents heat dissipation.

14. Do not place heavy objects on the display, video cable, or power
cord.

2

15. If smoke appears, an abnormal noise, or a strange odor is
present, immediately switch the display off and call your dealer
or ViewSonic. It is dangerous to continue using the display.

16. Do not attempt to circumvent the safety provisions of the
polarized or grounding-type plug. A polarized plug has two
blades with one wider than the other. A grounding type plug has
two blades and a third grounding prong. The wide blade and the
third prong are provided for your safety. If the plug does not fit
into your outlet, obtain an adaptor and do not attempt to force
the plug into the outlet.

17. When connecting to a power outlet, DO NOT remove the ground
prong. Please ensure grounding prongs are NEVER REMOVED.

18. Protect the power cord from being treaded upon or pinched,
particularly at the plug, and at the point where it emerges from
the equipment. Be sure that the power outlet is located near the
equipment so that it is easily accessible.

19. Only use attachments/accessories specified by the
manufacturer.

20. Use only with the cart, stand, tripod, bracket, or
table specified by the manufacturer, or sold with the
equipment. When a cart is used, use with caution
when moving the cart/equipment combination to
avoid injury from tipping over.

21. Unplug this equipment when it will be unused for long periods of
time.

3

22. Refer all servicing to qualified service personnel. Service will be
required when the unit has been damaged in any way, such as:
if the power-supply cord or plug is damaged, if liquid is spilled
onto or objects fall into the unit, if the unit is exposed to rain or
moisture, or if the unit does not operate normally or has been
dropped.

23. Excessive sound pressure from ear-/headphones can cause
hearing damage /hearing loss.

24. Adjustment of the volume control as well as the equalizer may
increase the ear-/ headphones output voltage and therefore, the
sound volume level.

25. The factors influencing the ear-/headphones output other than
those specified by the manufacturer (e.g. operating system,
equalizer software, firmware, driver) may increase the ear-/
headphone output voltage and therefore, the sound volume
level.

26. NOTICE: MONITOR MAY OVERHEAT AND SHUT DOWN!
If monitor shut down, please reboot your monitor. After reboot,
test the new Max Refresh rate by enabling it in the NVIDIA
Control Panel.
If you don't see an image, please disconnect the DP cable and
use the monitor OSD to try again with a safer Max Refresh.

4

2. Getting Started

Should problems arise and the product you have purchased needs
to be returned for any reason, please keep the original packaging,
registration form, and receipt. Having these items will make it easier
for you to verify your product and repair, refund and/or return your
product to you.

If you have any problems with your product or questions that have
not been addressed in the User Guide, please contact customer
service for help.

Important! Save the original box and all packing material for your
future shipping needs.

NOTE: The word “Windows” in this user guide refers to Microsoft

Windows operating system.

5

2-1. Package Contents

Your monitor package includes:

• Monitor

• Power cord

• Video cable

1

• USB cable

• Quick Start Guide

• ViewSonic CD

- User Guide

- INF/ICM files

2

- Registration information

- Additional software (Optional)

- Type-C cable (Optional)

NOTE:

1

The video cables included in your package may vary depending

on your country. Please contact your local reseller for more
information.

2

The INF file ensures compatibility with Windows operating

systems, and the ICM file (Image Color Matching) ensures
accurate on-screen colors. ViewSonic recommends that you install
both the INF and ICM files.

6

2-2. The Exterior of the Monitor

A. Front B. Left and Right

1

C. Rear

24 3

1. Control panel (Expanded in 3-1)

2. I/O port (input/output) This area
should include all I/O connection
options, as well as the power input
connector (Expanded in 2-4)

3. Kensington security slot (Expanded in
2-3 section G)

4. This is the VESA wall mounting area
on the back of the moitor*. For the
VESA wall mounting installation
steps, please see 2-3 section F for
additional instructions.
*VESA wall mount capability varies
depending on model: some models
will not have VESA wall mounting
capability.

7

2-3. Hardware Installation

A. Base Attachment

Procedure

B. Base Removal Procedure

1 1

2 2

3 3

8

C. Adjusting the Monitor’s Height

- Push the top of the monitor downward until it is at the desired
viewing height for use.

- You can also pull the monitor back up, to the desired viewing
height for use.

9

D. Adjusting the Angle

- After adjusting the monitor’s height, stand in front of the
monitor so it is centered in front of you.

- The angle of the screen can be adjusted by moving the panel,
angling it forward or back. It can be adjusted from -5° to 21°
for a flexible, comfortable viewing experience*.

Rear Side Front Side

*Adjustment angles vary depending on each individual model.

10

E. Pivot Feature

1. Lift/raise the monitor as high as it can go (max height).

2. Adjust the monitor, angling the top back and pull the bottom
forward (see the below picture for reference).

11

3. Rotate the monitor clockwise and counterclockwise, (see the
below picture for reference).

4. Finish the monitor installation by fully rotating the monitor
90°(see the below picture for reference).

12

F. Wall Mounting (Optional)

NOTE: For use only with a UL Listed Wall Mount Bracket.

To obtain a wall-mounting kit or height adjustment base, contact
ViewSonic

®

or your local dealer. Refer to the instructions that come
with the base mounting kit. To convert your display from a desk­mounted to a wall-mounted display, do the following:

1. Find VESA compatible wall-mounting kit which meets the

quaternions below,

Max

Loading

Hole pattern
(W x H; mm)

Interface Pad

(W x H x D)

Pad

Hole

Screw Q’ty &

Specication

14kg 100mm x 100mm

115 mm x
115 mm x

2.6 mm

Ø 5mm

4 piece

M4 x 10mm

2. Verify that the power button is turned Off, then disconnect the

power cord.

3. Lay the display face down on a towel or blanket.

4. Remove the base. (Screws removal might be required.)

5. Attach the mounting bracket from the wall mounting kit using

screws of the appropriate length.

6. Attach the display to the wall, following the instructions in the

wall-mounting kit.

13

G. Using the Kensington Lock

The Kensington security connector is located on the back side of the
monitor. For more information on installation and usage please visit
the Kensington website at http://www. kensington.com.

Below is an example of setting up the Kensington lock on a table for
your reference.

14

2-4. Quick Installation

Connect Video Cable

1. Make sure both the LCD monitor and computer are turned OFF.

2. Remove rear panel covers if necessary.

3. Connect the video cable from the LCD monitor to the computer.

Macintosh users: Models older than G3 require a Macintosh
adapter. Attach the adapter to the computer and plug the video
cable into the adapter.
To order a ViewSonic

®

Macintosh adapter, contact ViewSonic

Customer Support.

HDMI

DisplayPort

DisplayPort out

USB Type B

USB Type A

USB Type C

mini DP

Audio out

Power Connector

15

A. Power Cable (and AC/DC adapter if required)

Connect the female connector of AC power cord to the power
connector of monitor, and the AC plug of AC power cord to the

AC outlet.

B. Video and Audio Cable

Connect one end of the DisplayPort cable to the DisplayPort or
mini DP connector on the rear of the monitor*. And connect the
other end of the DisplayPort cable to the DisplayPort or mini DP
connector on the computer.

For a computer or other source device with HDMI output,
connect the HDMI cable to the HDMI connector on the rear of
the monitor and the HDMI port of the computer or source device.

For a MAC with Thunderbolt output, connect the mini DP end of
the “mini DP to DisplayPort cable” to the Thunderbolt output of
MAC. And connect the other end of the cable to the DisplayPort
connector on the rear of the monitor.

Connect the one end of the audio cable to the audio out
connector on the rear of the monitor. And connect the other end
to the headphone, speaker bar or sound bar.

16

* Please do not connect the DP out on the monitor to the
DisplayPort or mini DP connector on the computer. DP out is
used for daisy chain connection (Explained in section D)

C. USB Cable

Connect the B type connector of USB cable to the USB 3.0
upstream port on the rear of the monitor. And connect the A
type connector of USB cable to the USB downstream port on the
computer.

A type

B type

17

Type-C connection of specific VP series monitor
Some specific models have Type-C port to support power

charging, USB Hub and Displayport video input.
Please make sure your Type-C output device and cable support

Video signal transmission. Some Type-C device and cable only
support power charging and data transfer function. Or you can
contact ViewSonic Customer Support to order an Type-C Video
cable.

Type-C

18

D. DisplayPort MST daisy chain connection

With DisplayPort Multi-Stream Transport support, you can daisy
chain connect up to four monitors*. If your Graphic Card is DP

1.2 compliant and support MST mode, connect one end of DP
cable to the DP output of the PC/Laptop. Connect the other end
of DP cable to the DP input or mini DP input connector on the
rear of the monitor. Use another DP cable to connect DP output
of the 1st monitor and DP input of the 2nd monitor.

DP IN DP OUT

1920X1080
1920X1080
2560X1440

1920X1080
1920X1080

1920X1080

[DP OUT]

[DP OUT] [DP OUT] [DP OUT] [DP IN][DP IN][DP IN][DP IN]

1920X1080
2560X1440
2560X1440

*The number of monitors you can connect through
DisplayPort daisy chain is up to four moitors, depends
on the monitor resolution. For example, you can connect
4*VP2468 (1920x1080) or 2*VP2771 (2560x1440) or
1*VP2771+2*VP2468.

*To speedup DisplayPort daisy chain handshaking process,
suggest to disable Input source auto detect function. (Expanded
in 2-5)

19

2-5. Power On

Turn On LCD Monitor and Computer

Turn ON the LCD Monitor, then turn ON the computer. This
particular order (LCD monitor before computer) is important.

NOTE: Windows users may receive a message asking them to
install the INF file. To access the file, please insert ViewSonic CD
into Computer’s CD drive and locate within the following directory “:\
CD\vsfiles”.
If your computer does not have a CD-ROM drive, please refer to

Customer Support page.

Windows Users: Set the Timing Mode

For instructions on changing the resolution and refresh rate, see the
graphics card’s user guide.

20

DisplayPort 1.2 mode set to On

*Highlight and select the DISPLAYPORT1.2 function

VP2468

75%

1980 x 1080 @ 60Hz

ECO Mode

DisplayPort 1.2

On
Off

DDC/CI

All Recall

Setup
Menu

Color

Adjust

View

Mode

Manual

Image Adjust

Input

Select

Audio

Adjust

Save As

* Enable MST mode from graphic card (if required)
* Link displays through DP and DP out as the examples below
* Bandwidth up to 5.4G x4 Lans

21

3. Adjusting the Screen Image

3-1. Using the Control Panel

Use the buttons on the front or rear control panel to display and
adjust OSD……

22

Bezel & OSD symbol explanation

The bezel symbol explanation is stated below:

Standby Power On/Off

NOTE: Power light

Blue = ON
Orange = Power Saving

Display the Menu by pressing any Function button.

23

The OSD Menu and OSD Quick-Menu Symbol explanations and
their functional uses are stated below.

Activation symbol to turn the various modes on when operating
the menu system.

Activation symbol to exit, go back or deactivate the desired
function that is selected.

Scrolls through menu options and adjusts the monitor controls.

Symbol used to go back or revert back to the previously
selected menu

Information shortcut select button, which gives users access to
the information of the monitor currently in use.

Main menu icon that allows users to access the main menu.
Hold down the icon for a few seconds to turn off the main menu

Left and right icons toggle your selected choice horizontally.

OSD quick menu selector, which increases or decreases the
currently selected function

24

The Quick-Menu symbol explanation is stated below:

1. To display the Quick Menu, press any one of the button on the

slim bezel [

].

NOTE: All OSD menus and adjustment screens disappear
automatically after about 15 seconds. This is adjustable through
the OSD timeout setting in the setup menu.

2. After pressing one of the squares, you will see options appear

for quick access.

Preset

Color

Option

Contrast/

Brightness

Option

Input

Select

Option

Main

Menu

Access

Exit

3. After the desired menu control is selected, use the

symbols to navigate and adjust the monitor to
your specified preference.
Each menu function is explained in further detail in 4-2 OSD
Explanation.

4. To save the adjustments and exit, press [X] until the OSD

disappears.

25

3-2. Monitor Optimization

• Adjust the computer’s graphics card to support a recommended
timing mode (refer to “Specifications” page for recommended
resolution setting specific to your LCD monitor). To find
instructions on “changing the refresh rate”, please refer to the
graphics card’s user guide.

3-3. Driver Installation (Windows 10 Setup)

In order to install the driver, first connect your monitor to your PC,
boot up your PC (make sure to first turn on the monitor first) and
when the PC has finished booting up, your PC should auto- detect
the monitor.

If your monitor came with a ViewSonic driver installation CD, now
is the time to insert the CD into your CD-ROM and follow the steps
when prompted. If the CD does not properly install the driver, please
download the driver from the ViewSonic website or visit a ViewSonic
service center. If your PC did not come with an installation CD, your
PC will automatically install the monitor driver, recognizing your
ViewSonic monitor.

26

To ensure auto-detection is successful, go to ‘Advanced Display
Settings’ under your system ‘Display Settings’ (screen resolution)
window. There you can verify your ViewSonic monitor has been
recognized by your PC in the ‘Color Management’ section of your
advanced settings.

If your PC has not auto-detected the monitor, but is still functioning,
you can restart your computer and follow the steps above again. It
is not imperative for your computer to detect the monitor for normal
use, but it is recommended.

If you encounter additional problems or have questions, please
contact Customer Support.

27

3-4. Setting the Timing Mode

Setting the timing mode is important for maximizing the quality
of the screen image and minimizing eye strain. The timing mode
consists of the resolution (example 1920 x 1080P) and refresh
rate (or vertical frequency; example 60 Hz). After setting the timing
mode, use the OSD (On-screen Display) controls to adjust the
screen image.

For optimal picture quality, please use the recommended timing
mode specific to your LCD monitor listed on the “Specification”
page.

To set the Timing Mode:

• Please see your graphics card manager for adjusting the
resolution and refresh rate.

Set up your widescreen LCD

Set your monitor resolution to its native resolution to get the best
experience possible, with brilliant color and crisp text. Here is how:

1. Go to your display resolution settings window (each operating
system will have a different process to get there).

2. Next, adjust the display resolution setting to match your
monitor’s native resolution. This will provide you with your best
usage experience.

If you have difficulty setting the resolution or you do not see
1920x1080 as an available option, you may need a newer video
card driver. Contact your computer or video card manufacturer to
obtain the latest driver.

28

3-5. Additional Software Installation (Optional)

1. Load the ViewSonic CD on your CD/DVD drive.

2. Double click on the "Software" folder and choose an application,
if desired.

3. Double click on the .exe file or .pkg file and follow the onscreen
instructions to complete the simple installation for each
additional software/application.

4. If your PC did not come with CD/DVD drive, please visit http://
color.viewsonic.com for more VP series information. You can
download VP exclusive applications from the website.

29

3-6. Monitor Firmware Update (Optional)

For the best display performance and to resolve any known issues,
it is best to keep your monitor updated with the latest firmware
version. With the USB cable and firmware update tool, you can
easily update your monitor firmware any time.

Step1. Check and download the Firmware Update Tool with latest

firmware version for your monitor from
http://color.viewsonic.com/support/software/

Step2. Make sure your monitor USB upstream port has been

connected to the PC USB downstream port. (Refer to 2-4.
section C for more detail.)

Step3. Unzip the downloaded Firmware Update Tool, double click on

the .exe file or .pkg file and follow the onscreen instructions
to complete the simple installation.

30

Step4. Launch the Firmware Update Tool, the application will auto

detect and verify your monitor model and current firmware
version. Click Update to upgrade your monitor firmware.

VP Series USB Firmware Update Tool v1.0

Model Name

Current Firmware

New Firmware

CheckSum

0%

Model Name

Current Firmware

New Firmware

CheckSum

Update EXIT(X)

Note: The update procedure will take a few minutes, please do not
turn off the power of your PC and monitor. Disconnecting the USB
connection will cause the update fail too.

31

3-7. Auto Pivot (Optional)

With the Auto Pivot application, the operating system can detect
and adjust the image’s orientation on the screen automatically
when pivoting the screen vertically or horizontally. The application
installation file is in the software folder of ViewSonic CD. Or you can
check and download the latest version Auto Pivot application from
http://color.viewsonic.com/support/software/
Note: Before applying the Auto Pivot function, please make sure
monitor DDC/CI is set to On.

VP2468

75%

1980 x 1080 @ 60Hz

ECO Mode

DisplayPort 1.2

On
Off

DDC/CI

All Recall

Setup
Menu

Color

Adjust

View

Mode

Manual

Image Adjust

Input

Select

Audio

Adjust

Save As

32

3-8. Colorbration (Optional)

To ensure long-term color accuracy, some specific models support
hardware color calibration function. The monitor comes with
Colorbration application. The application installation file is in the
software folder of ViewSonic CD. Or you can download the latest
version from http://color.viewsonic.com/support/software/

Standard monitor packing does not contain the color sensor which
Colorbration application need to work with.

ViewSonic’s Colorbration kit includes the CS-XRi1 color sensor,
which has been co-developed with X-Rite to provide the best
solution for displaying long-term color accuracy. CS-XRi1 is X-Rite’s
next generation colorimeter, which utilizes a redesigned optical
system, filter technology, calibration architecture, and intelligent
form factor to be paired with Viewsonic’s Colorbration application to
deliver unrivaled color accuracy, repeatability, and device longevity.

Note: Best with ViewSonic CS-XRi1, compatible with X-Rite
i1Display Pro and i1 Pro 2.

33

4. OSD Menu Introduction

4-1. OSD Menu Tree

For an explanation of the OSD tree and pertaining functions, please
refer to the 4-2 OSD explanation below. The OSD tree visually
represents the complete OSD menu that can be accessed by your
monitor. If you aren’t sure where an option/function is or cannot
locate a specific feature, please utilize the OSD tree below.

34

Contrast / Brightness

Input Select

Menu

Exit

Preset Color

Startup Menu

Preset Color

sRGB
EBU
SMPTE-C
REC709
DICOM SIM
Native
iphone color (sRGB)
CAL 1
CAL 2
CAL 3
Advance Mode

Contrast/Brightness (-/+, 1~100)

Input Select

mini DP
DISPLAYPORT
HDMI 1
Type C

Menu Refer to Menu OSD Table for detail items
Exit (OSD off)

35

VP2771

miniDP

DISPLAYPORT

HDMI

Setup
Menu

Color

Adjust

View

Mode

Manual

Image Adjust

Input

Select

Audio

Adjust

TYPE C

2560 × 1440

@

60Hz

Menu

Input Select

mini DP
DISPLAYPORT
HDMI
Type C

Audio Adjust

Volume

(-/+, 0~100)
On

Mute

Off

36

Menu

ViewMode

Off

Game

FPS 1
FPS 2
RTS

MOBA
Movie
Web

Text
MAC UltraClear

Designer

CAD/CAM

Ultra Clear (-/+, 0~10)
Advanced
Sharpness

(-/+, 0/25/50/75/100)

Advanced Gamma

(-/+,

1.8/2.0/2.2/2.4/2.6)

Animation

Ultra Clear (-/+, 0~10)
Advanced
Sharpness

(-/+, 0/25/50/75/100)

Black stabilization (-/+, 0~10)

Video Edit

Ultra Clear (-/+, 0~10)
Advanced
Sharpness

(-/+, 0/25/50/75/100)

Advanced Gamma

(-/+,

1.8/2.0/2.2/2.4/2.6)

Custom

Black

Stabilization

(-/+, 0~100)

Advanced DCR (-/+, 0/50/75/100)

Response Time

Standard
Advanced
Ultra Fast

Recall

37

Menu

Color Adjust

Contrast/
Brightness

Contrast (-/+, 0~100)
Brightness (-/+, 0~100)

Color
Temperature

Bluish
Cool
Native
Warm
Bluish

Color Format

Auto
RGB

(Full Range)
RGB (Limited
Range)
YUV

(Full Range)
YUV (Limited
Range)

Gamma

Off

1.8

2.0

2.2

2.4

2.6

Preset Color
Mode

sRGB
EBU
SMPTE-C
REC 709
DICOM SIM
Native
iPhone (sRGB)
(VSCN only)

38

Menu

Color Adjust

Advance Mode

Gain

Red (-/+, 0~100)
Green (-/+, 0~100)
Blue (-/+, 0~100)

Offset

Red (-/+, 0~100)
Green (-/+, 0~100)
Blue (-/+, 0~100)

Hue

Red (-/+, 0~100)
Green (-/+, 0~100)
Blue (-/+, 0~100)
Cyan (-/+, 0~100)
Magenta (-/+, 0~100)
Yellow (-/+, 0~100)

Saturation

Red (-/+, 0~100)
Green (-/+, 0~100)
Blue (-/+, 0~100)
Cyan (-/+, 0~100)
Magenta (-/+, 0~100)
Yellow (-/+, 0~100)

Color Calibration

CAL 1
CAL 2
CAL 3

Calibration
Notice

Remind
Schedule

(-/+, 0/1/10/1
00/200/500/
1000/2000/3

000)

Counter Hour

Recall

Manual Image
Adjust

Sharpness (-/+, 0~100)

Aspect Ratio

1:1
4:3
Full Screen

Overscan

On
Off

Low Input Lag

Off
Advanced
UltraFast

Blue Light Filter (-/+, 0~100)

Uniformity

On
Off

39

Menu

Setup Menu

Language

English
Français
Deutsch
Español
Italiano
Suomi

Русский

Türkçe

日本語

한국어

繁體中文

简体中文

Resolution Notice

On

Off
Information
OSD Timeout (-/+, 5/15/30/60)

OSD Background

On

Off

OSD Pivot

Auto

0°

+90°

-90°

180°

Power Indicator

On

Off

Auto Power Off

On

Off

Sleep

30 Minutes

45 Minutes

60 Minutes

120 Minutes

Off

40

Menu

Setup Menu

Ambient Light
Sensor

On
Off
HAL Luminance (-/+, 0~100)
MAL Luminance (-/+, 0~100)
LAL Luminance (-/+, 0~100)

Presence
Sensor

Off
Level 1
Level 2
Level 3

Multi-Picture

Off

PBP Left-Right

Left Source
Select

miniDP
DisplayPort
HDMI
Type C

Right Source
Select

miniDP
DisplayPort
HDMI
Type C

Swap

PIP

PIP Source
Select

miniDP
DisplayPort
HDMI
Type C

PIP Position

PIP H Position
(-/+, 0~100)
PIP V Position

(-/+, 0~100)
PIP Size (-/+, 0~100)
Swap

41

Menu

Setup Menu Dual Color

sRGB
EBU
SMPTE-C
REC709
DICOM
Native
iPhone (sRGB)/(VSCN only)
CAL 1
CAL 2
CAL 3
Advanced Mode
FPS 1
FPS 2
RTS
MOBA
Movie
Web
Text
MAC
Mono
CAD/CAM
Animation
Video Edit
Custom

Setup Menu

ECO Mode

Standard
Optimize
Conserve

Displayport 1.2

On
Off

DDC/CI

On
Off

Save As

USER 1
USER 2
USER 3
Recall

Memory Recall

42

4-2. OSD Menu Explanation

NOTE: The OSD menu items listed in this section indicate the entire

OSD items of all models. Some of these items may not exist in your
product OSD. Please disregard OSD menu item explanations if they
do not exist in your OSD Menu. Please refer to the 4-1 OSD Tree
(above), for your monitor’s available OSD menu items. Please refer
to the OSD explanation below (in alphabetical order), for a clearer
explanation of what each function does.

A

Audio adjust

Adjusts the volume, mutes the sound, or toggles between inputs if you
have more than one source.

Advanced DCR

Advanced DCR technology automatically detects the image signal and
intelligently controls the backlight brightness and color, to improve on
the ability to make the black blacker in a dark scene, and make the white
whiter in a bright environment.

Auto Detect

The Auto-Detect function is not supported by VP2771.

B

Black stabilization

ViewSonic’s Black stabilization provides heightened visibility and detail
by brightening dark scenes.

Blue light filter

Adjusts the filter that blocks high-energy blue light for a safer experience
for our users.

Brightness

Adjusts background black levels of the screen image.

43

C

Color adjust

Provides several color adjustment modes, to help adjust the color
settings to fit our users’ needs.

Color Format

Adjusts the color range, allowing users to adjust the range and color
spacein RGB and YUV color settings.

Color temperature

Allows users to select specific color temperature settings to further
customize their viewing experience.

Explanation

sRGB

Standard color space used for the windows system, digital
cameras and the Internet.

EBU

EBU color space used for NTSC/EBU (PAL, SECOM) TV
Domain

NATIVE Native is a default color temperature.

Recommended for general graphic design and regular use.

Contrast

Adjusts the difference between the image background (black level) and
the foreground (white level).

Color adjustment functions

To deliver precise and accurate color performance, the independent
color adjustment functions (red, green, blue, cyan, magenta and yellow)

allows users to customize hue and saturation for each color axis
individually, without affecting the other color outputs.

44

C

Color Format

Monitor can detect the input signal color format automatically. You can
manually change the color format options to fit the correct color format
range if the colors are not displayed correctly.

Options Explanation

Auto Monitor automatically recognizes the color format and

black white levels.

RGB
(Full Range)

The input signal color format is RGB and the black

white level is full
RGB
(Limited Range)

The input signal color format is RGB and the black

white level is limited
YUV
(Full Range)

The input signal color format is YUV and the black

white level is full
YUV
(Limited Range)

The input signal color format is YUV and the black

white level is limited

Color Calibration

User can calibrate the monitor by ViewSonic Colorbration application
with specific color sensor.

Options Sub Explanation

CAL1 Display with the 1

st

user calibration

mode

CAL2 Display with the 2

nd

user calibration

mode

CAL3 Display with the 3

rd

user calibration

mode
Calibration
Notice

Reminder Schedule Set the schedule of calibration

remind message

Counter To show the time accumulate from

last calibration
Recall Reset the Color Calibration related

settings to default

45

G

Game mode

Integrating a gaming-oriented OSD design including pre-calibrated FPS,
RTS and MOBA gaming settings, each mode is functionally customized
with in-game testing and adjustments made for the best blend of color
and technology.

GAIN

Adjust white temperature to customize your USER COLOR (can be
saved in User Mode) or a specific color temperature and gain value (red,
green, blue) use this setting.

GAMMA

Allows users to manually adjust the brightness level of the monitor’s
grayscale levels. There are five selections: 1.8, 2.0, 2.2, 2.4, and 2.6.

H

HUE

Adjusts the hue of each color (red, green, blue, cyan, magenta and
yellow).

I

Information

Displays the timing mode (video signal input) coming from the graphics
card in the computer, the LCD model number, the serial number, and
the ViewSonic® website URL. See your graphics card’s user guide
for instructions on changing the resolution and refresh rate (vertical
frequency).

NOTE: VESA 1024 x 768 @ 60Hz (example) means that the resolution
is 1024 x 768 and the refresh rate is 60 Hertz.

Input select

Toggles between the various input options that are available for that
particular monitor.

46

L

Low input lag

ViewSonic offers low input lag, utilizing a monitor process reducer, which
decreases signal latency. Under the low input lag submenu, you can
select the appropriate speed for your desired use from the two options

M

Manual image adjust

Displays the Manual Image Adjust menu. You can manually set a variety
of image quality adjustments.

Multi-picture

Under MULTI-PICTURE MODE you can select the following settings,
PBP LEFT-RIGHT, and PIP. The explanations for each setting are
below.

1. PBP LEFT-RIGHT: You can select 2 picture split screen types, and
display 2 pictures side-by-side on the left and right.

2. PIP: Two picture split screen types, display large and the small
pictures on the screen.

3. PIP SIZE: This controls the size of the sub-picture used in PIP.

4. PIP POSITION: This controls the position of sub-picture used in PIP
mode.

5. PIP SWAP: This swaps the main-picture source and the sub-picture
source.

6. SOURCE SELECT: This selects the source of the MULTI-PICTURE
use in the PBP LEFT-RIGHT and PIP.

Memory recall

Returns the adjustments back to factory settings if the display is
operating in a factory Preset Timing Mode listed in the Specifications of
this manual.

* Exception: This control does not affect changes made with the

Language Select or Power Lock setting

47

O

Overscan

Can be used to adjust the aspect ratio of the input signal received by
your monitor to adjust the image so it appears on the monitor.

OFFSET

Adjusts black levels for red, green and blue.
The gain and offset functions allow users to control the white balance for

the upmost control when manipulating contrast and dark scenes.

OSD Pivot

Set monitor OSD screen display direction.

Options Explanation

Auto With built-in G sensor, the OSD can auto pivot when

positioned vertically.
0° Set the OSD screen without pivot
+90° Set the OSD screen +90° pivot

-90° Set the OSD screen -90° pivot
180° Set the OSD screen 180° pivot

P

Preset Color Mode

Monitor comes with several display industry color standards. Each color
mode can be selected for specific monitor application.

Options Explanation

sRGB Precise color gamut and gamma of sRGB standard
EBU Precise color gamut and gamma of European

Broadcasting Union standard
SMPTE-C Precise color gamut and gamma of SMPTE-C standard
REC709 Precise color gamut and gamma of ITU-R Rec. 709

standard
DICOM SIM Gamma curve are set to a DICOM simulation
Native Original color presented by the LCD panel
iPhone Precise color gmut and gamma

48

R

Response time

Adjusts the response time, creating smooth images without streaking,
blurring or ghosting. A low response time is perfect for the most graphic­intense gaming, and provides amazing visual quality while watching
sports or action movies.

Resolution notice

The notice tells users that the current viewing resolution is not the
correct native resolution. This notice will appear in the display settings
window, when setting up the display resolution.

Recall

Resets the Veiwmode monitor settings.

S

Setup menu

Adjusts On-screen Display (OSD) settings. Many of these settings can
activate on-screen display notifications so users do not have to reopen
the menu.

Sharpness

Adjusts the sharpness and picture quality of the monitor.

Save as

The OSD save function is located in the main menu. There are 3 main
positions (USER MODE 1, USER MODE 2, USER MODE3), which
allows users to save their OSD settings.

Saturation

Adjusts the color depth of each color (red, green, blue, cyan, magenta
and yellow)

49

U

Uniformity

The Uniformity Correction function compensates any luminance and
color uniformity imbalance on the screen, such as dark spots, uneven
brightness, or illegible images on the screen. With the ViewSonic
uniformity correction function, gray-scale levels become more balanced,
and delta E scores are improved which increases reliability and provides
the highest quality viewing experience from every monitor.

NOTE: If the uniformity function is enabled, it will reduce the overall peak
luminance of the display.

V

ViewMode

ViewSonic’s unique ViewMode feature offers “Game,” “Movie,” “Web,”
“Text,” and “Mono” presets. These presets are specifically designed to
deliver an optimized viewing experience for different screen applications.

50

4-3. Advanced Settings Explanation

These settings have been explained in the OSD menu section
above. Their functional use and instructions on setup are below.

1. Mult-Picture

Activate your OSD menu

Step 1: press the ‘1’ on your ViewSonic Monitor bezel, to open the

OSD (on screen display)

Step 2: Use the arrows to select the ‘Setup menu’ feature

Step 3: Use the arrow (buttons) to select the ‘Multi-Picture’ feature

Step 4: Next choose from the ‘Multi-Picture’ options-

PBP Left-Right
PIP

Step 5: After choosing your ‘Multi-Picture’ option, repeat steps 1

through 3 to go back to the ‘Multi-Picture’ options screen.

Step 6: Select the ‘Source Select’ option

Step 7: Choose the source you would like to display based on the

chosen ‘Multi-Picture’ option

51

1-1. For PBP Left-Right

Choose your source in the ‘source select’ sub-menu

PBP Options Choose 1

Left Source

Mini DP
DisplayPort
HDMI
type-c

Right Source

In PBP mode, please adjust the screen resolution to 1280x1440 in
order to display full-sized main-picture and sub-picture images.

SRGB

EBU
SMPTEC
REC 709

DICOM

Native
CAL 1
CAL 2
CAL 3

Advance Mode

Color

Adjust

View

Mode

Manual

Image Adjust

Input

Select

Audio
Adjust

Off

PBP Left-Right

PIP

Dual Color

Main-picture Sub-picture

52

2. PIP

Under the PIP options choose which function you would like to
adjust:

PIP Position
PIP Size
PIP Swap

2-1. PIP Position

Choose one to adjust the smaller screen’s position:

PIP H. Position adjusts the horizontal position of the smaller screen
on a range from 0-100, with 0 starting from the left position of the
screen and 100 starting from the right position of the screen.

PIP V. Position adjusts the vertical position of the smaller screen
on a range from 0-100, with 0 starting from the bottom side of the
screen and 100 starting from the top side of the screen.

2-2. PIP Size

You can adjust the size of the smaller window by pressing the up
and down arrows, with a range of 0-100

2-3. PIP Swap

Press PIP Swap to change the image source of the smaller screen
with the larger screen when the PIP function is selected

To deactivate any “multi-picture” mode, simply go to the “multi­picture” option and select the same mode again to reset your
monitor back to normal.

53

3. Dual Color

Monitor comes with dual color engine to display two different color
settings in PIP or PBP mode. Compare to main window, you can set
different color preset modes in sub-window.

4. Ambient light sensor and Presence sensor
Ambient light sensor: Automatically adjusts the brightness to the

optimal setting based on the brightness level of the environment.

Presence sensor: Human sensor prompts the monitor switch to
power saving mode (Backlight off only ) when you are absent after
15 sec ,and then backlight light up again after 3 sec when you
return.

54

5. KVM function
KVM: Type- C KVM function is hardware device that allows user to

control two PC’s from one keyboard and mouse.(Only work on PBP
mode)

Connect Setting

1. Connect one end of the Type C cable to the Type c connector
on the rear of the monitor. And connect the other end of the
Type C cable to the Type C connector on the MacBook, and so
on

2. Connect one end of the DisplayPort cable to the DisplayPort or
mini DP connector on the rear of the monitor. And connect the
other end of the DisplayPort cable to the DisplayPort or mini DP
connector on the computer.

3. Connect the Type-B end of the upstream cable to the Type-B
port on the rear of the monitor and connect the Type-A end of
the cable to the Type-A port on the computer.

55

OSD Setting for Type-C KVM

Step 1: Active your OSD

Step 2: Select the” Setup Menu”

Step 3: Select the “Multi-Picture “ menu

Step 4: Selcet the” PBP Left-Right “ menu

Short cuts key for KVM

In PBP mode, press and hold the # 1 key for 1 sec to activate the
KVM function and switch the cursor between the main picture and
the sub-picture.

Main-picture Main-picture Sub-picture Key Buttons Sub-picture

56

Dual Color: The monitor comes with a dual color engine to display
two different color setting in PIP or PBP mode. You can set different
color presets in both the main picture and the sub-picture.

Step 1: Active your OSD

Step 2: Select the” Setup Menu”

Step 3: Select the “Multi-Picture “ menu

Step 4: Selcet the” PBP Left-Right “ menu or “ PIP” menu

Step 5: Select the ”Dual color”

Under the Dual Color sub menu choice which color you would like to
display.

SRGB

EBU

SMPTEC

REC 709

DICOM

Native
CAL 1
CAL 2
CAL 3

Advance Mode

Color

Adjust

View

Mode

Manual

Image Adjust

Input

Select

Audio
Adjust

Off

PBP Left-Right

PIP

Dual Color

Main-picture Sub-picture Dual color menu

57

Ambient light sensor: Automatically adjusts the monitor’s
brightness to the optimal settings based on the level of brightness in
your environment.

Step 1: Active your OSD

Step 2: Select the ”Setup Menu”

Step 3: Select the “Ambient light sensor“ menu

In the Ambient Light Sensor sub-menu, you can use the following
three option to adjust brightness.

On

Off
HAL Luminance
MAL Luminance

LAL Luminance

50

Setup
Menu

Color

Adjust

View

Mode

Manual

Image Adjust

Input

Select

Audio

Adjust

Ambient Light Sensor

Presence Sensor

Multi-Picture

ECO Mode

Presence sensor: The human sensor prompts the monitor to
switch to power saving mode (backlight off only) when you are
absent for more than 15 sec and turns the backlight on again when
you return after 3 sec.

Step 1: Active your OSD

Step 2: Select the ”Setup Menu”

Step 3: Select the “Ambient light sensor“ menu

Under the Presence Sensor sub-menu, you can select from three
options to set the desired level.

Off

Level 1
Level 2
Level 3

Color

Adjust

View

Mode

Input

Select

Audio

Adjust

Ambient Light Sensor

Presence Sensor

Multi-Picture

58

Presence Sensor & Ambient Light Sensor

Approx. 30°

Approx. 30°

Approx. Max 100 cm

Approx. Max 100 cm

The Presence Sensor is capable of detecting movements vertically
and horizontally. Interference with the Presence Sensor may occur if
the monitor height is positioned under 16 cm.

Note: In order to avoid sensor interference, please remove any

protective stickers from around the sensor

59

Blue light filter
Shortcuts key for Low Blue Light

Press the #5 key to immediately activate the Low Blue Light function
(w/signal)

Key Buttons

60

4-4. Advanced Settings for Gamers

These settings have been explained in the OSD menu section
above. Their functional use and instructions on setup are below.

1. Low Input Lag
Step 1: Activate your OSD

Step 2: Select the “Manual Image Adjust” menu

Step 3: Select the “Advanced Image Adjust” menu

Step 4: Select Low Input Lag

Under the low input lag submenu, you can select the appropriate
speed for your desired use from the two options

Off
Advanced
Ultra Fast

If you would like turn the Low Input Lag function off, select “Off”

2. Black Stabilization
Step 1: Activate your OSD

Step 2: Select the “Manual Image Adjust” menu

Step 3: Select the “Advanced Image Adjust” menu

Step 4: Select “Black Stabilization”

You can adjust the setting by using the arrow buttons, selecting a
number value from 1-10, with 1 being the darkest and 10 being the
lightest selection setting.

61

4-5. Monitor Setting Management

VP2468

75%

1980 x 1080 @ 60Hz

Setup
Menu

Color

Adjust

View

Mode

Manual

Image Adjust

Input

Select

Audio

Adjust

30

Language

AMD FreeSync

Resolution Notice

Information

OSD Timeout

OSD Background

OSD Pivot

Power Indicator

Auto Power Off

Sleep

Multi-Picture

The monitor power management menu options are highlighted
above. The explanation for each option is listed below.

OSD Timeout

The OSD Timeout function, allows users to choose how long the
OSD will reside on the screen after in-activity (number of seconds).

OSD Background

The OSD Background function allows users to turn off the OSD
background while selecting and adjusting OSD settings.

Power Indicator

The power indicator is the light that displays whether the monitor is
on or off.

62

Auto Power Off

Selecting Auto Power Off, allows the monitor to shut its power off
after a certain amount of time.

Sleep

This setting allows users to adjust the time of inactivity before the
monitor goes on a reduced power mode. The screen will be on
‘sleep mode’ during this time.

Eco Mode

Allows users to choose between various modes, based on power
consumption.

DDC/CI (Display Data Channel Command Interface)

Activating this setting allows monitor control via the graphics card.

63

5. Specifications

LCD Type TFT (Thin Film Transistor), Active Matrix

2560 x 1440 LCD,

0.2331 mm x 0.2331 mm pixel pitch

Display Size Metric: 68.47 cm

Imperial: 27” (27” viewable)

Color Filter RGB vertical stripe

Glass Surface Anti-Glare

Input Signal Video Sync TMDS digital (100ohms)

f

h

:15-130 Khz, fv:24-120 hz

Compatibility PC

Macintosh

1

Up to 2560 x 1440 Non-interlaced
Power Macintosh up to 2560 x 1440

(Supported by limited graphic cards)

Resolution

2

Recommended

Supported

2560 x 1440 @ 60 Hz

1920 x 1080 @ 60 Hz
1680 x 1050 @ 60 Hz
1440 x 900 @ 60 Hz
1280 x 1440 @ 60 Hz
1280 x 1024 @ 60, 75 Hz
1024 x 768 @ 60, 70, 75 Hz
800 x 600 @ 56, 60, 72, 75 Hz
640 x 480 @ 60, 72, 75 Hz
720 x 400 @ 70 Hz

Power
Adaptor

3

Input Voltage 100-240 VAC, 50/60 Hz (auto switch)

Display area Full Scan 596.74 mm (H) x 335.66 mm (V)

23.49” (H) x 13.21” (V)

64

Operating
conditions

Temperature
Humidity
Altitude

+32 °F to +104 °F (0 °C to +40 °C)
20% to 90% (non-condensing)
To 16404 feet

Storage
conditions

Temperature
Humidity
Altitude

-4 °F to +140 °F (-20 °C to +60 °C)
5% to 90% (non-condensing)
To 40,000 feet

Dimensions Physical 612.4 mm (W) x 545.51 mm (H) x

214.96 mm (D)

24.11” (W) x 21.48” (H) x 8.46” (D)

Wall Mount Distance 100 x 100 mm

Weight Physical 15.04 lb (6.82 kg)

Power saving
modes

On

4

Off

38.6W (Typical) (Blue LED)

<0.3W

1

Macintosh computers may require a ViewSonic® Macintosh

adapter. To order an adapter, contact ViewSonic.

2

Do not set the graphics card in your computer to exceed these

timing mode; doing so may result in permanent damage to the
display.

3

Please use the power adaptor from ViewSonic® or authorized

source only.

4

The test condition follows EEI standard

65

6. Troubleshooting

No power

• Make sure the power button (or switch) is ON.

• Make sure the A/C power cord is securely connected to the

display.

• Plug another electrical device (like a radio) into the power outlet
to verify that the outlet is supplying proper voltage.

Power is ON but no screen image

• Make sure the video cable supplied with the display is properly
secured to the video output port on the back of the computer. If
the other end of the video cable is not attached permanently to
the display, properly secure it to the display.

• Adjust brightness and contrast.

• If you are using an Macintosh older than G3, you need a

Macintosh adapt

Wrong or abnormal colors

• If any colors (red, green, or blue) are missing, check the video
cable to make sure it is securely connected. Loose or broken
pins in the cable connector could cause an improper connection.

• Connect the display to another computer.

• If you have an older graphics card, contact ViewSonic® for a

non-DDC adapter.

Control buttons do not work

• Press only one button at a time.

66

7. Cleaning and Maintenance

Safe Cleaning Practices

• Make sure the display is turned off.

• Never spray or pour any liquid directly onto the screen or case.

To clean the screen:

1. Wipe the screen with a clean, soft, lint-free cloth. This removes
dust and other particles.

2. If the screen is still not clean, apply a small amount of non­ammonia, non-alcohol based glass cleaner onto a clean, soft,
lint-free cloth, and wipe the screen.

To clean the case:

1. Use a soft, dry cloth.

2. If the case is still not clean, apply a small amount of a non­ammonia, non-alcohol based, mild non-abrasive detergent onto
a clean, soft, lint-free cloth, then wipe the surface.

67

Disclaimer

• ViewSonic

®

does not recommend the use of any ammonia or
alcohol-based cleaners on the display screen or case. Some
chemical cleaners have been reported to damage the screen
and/or case of the display.

• ViewSonic will not be liable for damage resulting from use of any
ammonia or alcoholbased cleaners.

Caution:

Handle the monitor on the edges only.

Clean with water on a soft cotton cloth only.

68

8. Compliance Information

NOTE: This section addresses all connected requirements and

statements regarding regulations. Confirmed corresponding
applications shall refer to nameplate labels and relevant markings
on unit.

8-1. FCC Compliance Statement

This device complies with part 15 of FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.

This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy, and if
not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for
help.

Warning: You are cautioned that changes or modifications not
expressly approved by the party responsible for compliance could
void your authority to operate the equipment.

69

8-2. Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

8-3. CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and
Low Voltage Directive 2014/35/EU.

Following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste

Electrical and Electronic Equipment Directive 2012/19/
EU (WEEE).The mark indicates the requirement NOT to
dispose the equipment as unsorted municipal waste, but
use the return and collection systems according to local law.

70

8-4. Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance
with Directive 2011/65/EU of the European Parliament and the
Council on restriction of the use of certain hazardous substances
in electrical and electronic equipment (RoHS2 Directive) and is
deemed to comply with the maximum concentration values issued
by the European Technical Adaptation Committee (TAC) as shown
below:

Substance

Proposed Maximum
Concentration

Actual Concentration

Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium

(Cr

6+

)

0.1% < 0.1%

Polybrominated
biphenyls (PBB)

0.1% < 0.1%

Polybrominated diphenyl
ethers (PBDE)

0.1% < 0.1%

71

Certain components of products as stated above are exempted
under the Annex III of the RoHS2 Directives as noted below:

Examples of exempted components are:

1. Mercury in cold cathode uorescent lamps and external electrode

uorescent lamps (CCFL and EEFL) for special purposes not

exceeding (per lamp):

(1) Short length (≦500 mm): maximum 3.5 mg per lamp.
(2) Medium length (＞500 mm and ≦1,500 mm): maximum 5 mg

per lamp.

(3) Long length (＞1,500 mm): maximum 13 mg per lamp.

2. Lead in glass of cathode ray tubes.

3. Lead in glass of uorescent tubes not exceeding 0.2% by weight.

4. Lead as an alloying element in aluminium containing up to 0.4%
lead by weight.

5. Copper alloy containing up to 4% lead by weight.

6. Lead in high melting temperature type solders (i.e. lead-based
alloys containing 85% by weight or more lead).

7. Electrical and electronic components containing lead in a glass
or ceramic other than dielectric ceramic in capacitors, e.g. piezo­electronic devices, or in a glass or ceramic matrix compound.

72

8-5. Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India) This
product complies with the “India E-waste Rule 2011” and prohibits
use of lead, mercury, hexavalent chromium, polybrominated
biphenyls or polybrominated diphenyl ethers in concentrations
exceeding 0.1 weight % and 0.01 weight % for cadmium, except for
the exemptions set in Schedule 2 of the Rule.

8-6. Product Disposal at End of Product Life

ViewSonic respects the environment and is committed to working
and living green. Thank you for being part of Smarter, Greener
Computing.

Please visit ViewSonic website to learn more.
USA & Canada:

http://www.viewsonic.com/company/green/recycle-program/
Europe:

http://www.viewsoniceurope.com/uk/support/recycling-information/
Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx

73

9. Copyright Information

Copyright ©ViewSonic® Corporation, 2017. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple

Inc.
Microsoft, Windows, and the Windows logo are registered

trademarks of Microsoft Corporation in the United States and other
countries.

ViewSonic, the three birds logo, OnView, ViewMatch, and
ViewMeter are registered trademarks of ViewSonic Corporation.

VESA is a registered trademark of the Video Electronics Standards
Association. DPMS, DisplayPort, and DDC are trademarks of VESA.

ENERGY STAR

®

is a registered trademark of the U.S.

Environmental Protection Agency (EPA).
As an ENERGY STAR

®

partner, ViewSonic Corporation has
determined that this product meets the ENERGY STAR® guidelines
for energy efficiency.

Disclaimer: ViewSonic Corporation shall not be liable for technical
or editorial errors or omissions contained herein; nor for incidental
or consequential damages resulting from furnishing this material, or
the performance or use of this product.

In the interest of continuing product improvement, ViewSonic
Corporation reserves the right to change product specifications
without notice. Information in this document may change without
notice.

No part of this document may be copied, reproduced, or transmitted
by any means, for any purpose without prior written permission from
ViewSonic Corporation.

74

10. Service Information

Product Registration

ViewSonic® Product Registration

Thank you for purchasing a ViewSonic product! Registering activates your product’s standard Limited

Warranty and entitles you to receive new product updates and information if desired.

Please complete this form to register your new product, then mail/fax to ViewSonic using the information provided on the following page.
Items marked with an asterisk (*) are required.

First Name* (given name)

Last Name* (family name)

Street Address* (line 1)

Street Address* (line 2)

Email Address*

City/County* State/Province*

Zip code/Postal code* Country*

Phone Number* Date Purchased*

Product Type* Model Number*

Serial Number*

Check “YES” to recieve email communication from ViewSonic, including
exclusive promotional offers.

At ViewSonic we respect your privacy. ViewSonic does not sell its customer lists or similar information to third parties.

See the next page for mailing/faxing information.

Operating System

YES NO

VP2771_UG_ENG Rev. 1B 11-09-16

*Product registration available in selected countries only

75

Customer Service

For technical support or product service, see the table below or
contact your reseller.

NOTE: You will need the product serial number.

Asia pacific

Country/
Region

Website T= Telephone

C = CHAT ONLINE

Email

ViewSonic
Corporation

http://www.viewsonic.com.tw/

T= 886 2 2246 3456
F= 886 2 2249 1751
Toll Free= 0800 061 198

[e-mail].
com

China www.viewsonic.com.cn T= 4008 988 588

service.cn@
cn.viewsonic.com

Hong Kong www.hk.viewsonic.com T= 852 3102 2900

[e-mail].
com

Macau www.hk.viewsonic.com T= 853 2870 0303

[e-mail].
com

Japan www.viewsonicjapan.co.jp T= 0120 341 329

[e-mail].
com

Korea ap.viewsonic.com/kr/ T= 080 333 2131

[e-mail].
com

India www.in.viewsonic.com T= 1800 419 0959

[e-mail].
com

Singapore/
Malaysia/
Thailand

www.ap.viewsonic.com T= 65 6461 6044

[e-mail].
com

Europe

Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/
Arabia ap.viewsonic.com/me/

يلحملا عئابلاب لصتا

България

www.viewsoinceurope.com

www.viewsoniceurope.com/uk/
support/call-desk/

service_bg@
viewsoniceurope.com

Hrvatska www.viewsoinceurope.com

www.viewsoniceurope.com/uk/
support/call-desk/

service_hr@
viewsoniceurope.com

Česká
Republika

www.viewsoniceurope.com

www.viewsoniceurope.
com/uk/support/call-desk/

service_cz@
viewsoniceurope.com

Nederland www.viewsoniceurope.com

www.viewsoniceurope.com/uk/
support/call-desk/

service_nl@
viewsoniceurope.com

Suomi www.viewsoniceurope.com

www.viewsoniceurope.com/uk/
support/call-desk/

service_fi@
viewsoniceurope.com

France et
autres pays
francophones
en Europe

www.viewsoniceurope.com/fr/

www.viewsoniceurope.com/
fr/support/call-desk/

service_fr@
viewsoniceurope.com

76

Canada www.viewsonic.com

T (Numéro vert)= 1-866-463­4775

T= 1-424-233-2533
F= 1-909-468-3757

service.ca@viewsonic.
com

Suisse www.viewsoniceurope.com/de/

www.viewsoniceurope.com/de/
support/call-desk/

service_ch@
viewsoniceurope.com

Belgique
(Français)

www.viewsoniceurope.com/fr/

www.viewsoniceurope.com/fr/
support/call-desk/

service_be@
viewsoniceurope.com

Luxembourg
(Français)

www.viewsoniceurope.com/fr/

www.viewsoniceurope.com/fr/
support/call-desk/

service_lu@
viewsoniceurope.com

Deutschland

www.viewsoniceurope.
com/de/

www.viewsoniceurope.com/de/
support/call-desk/

service_deu@
viewsoniceurope.com

Österreich

www.viewsoniceurope.
com/de/

www.viewsoniceurope.com/de/
support/call-desk/

service_at@
viewsoniceurope.com

Schweiz
(Deutsch)

www.viewsoniceurope.
com/de/

www.viewsoniceurope.com/de/
support/call-desk/

service_ch@
viewsoniceurope.com

Ελλάδα www.viewsoniceurope.com

www.viewsoniceurope.com/uk/
support/call-desk/

service_gr@
viewsoniceurope.com

Magyar
Köztársaság

www.viewsoniceurope. com

www.viewsoniceurope.com/uk/
support/call-desk/

service_hu@
viewsoniceurope.com

Italia e altri
paesi di lingua
italiana in
Europa

www.viewsoniceurope. com

www.viewsoniceurope.com/uk/
support/call-desk/

service_it@
viewsoniceurope.com

Spain www.viewsoniceurope.com/es/

www.viewsoniceurope.com/es/
support/call-desk/

service_es@
viewsoniceurope.com

Latinoamérica
(México)

www.viewsonic.com/la/ T= 001-8882328722

soporte@viewsonic.
com

Italia e altri
paesi di lingua
italiana in
Europa

www.viewsoniceurope.com

www.viewsoniceurope.com/uk/
support/call-desk/

service_it@
viewsoniceurope.com

Polska i inne
kraje Europy
Centralnej

www.viewsoniceurope.com

www.viewsoniceurope.com/uk/
support/call-desk/

service_pl@
viewsoniceurope.com

Portugal www.viewsoniceurope.com

www.viewsoniceurope.com/uk/
support/call-desk/

service_pt@
viewsoniceurope.com

România www.viewsoinceurope.com

www.viewsoniceurope.com/uk/
support/call-desk/

service_ro@
viewsoniceurope.com

Россия

www.viewsoniceurope.com/ru/

www.viewsoniceurope.com/ru/
support/call-desk/

service_ru@
viewsoniceurope.com

Беларусь
(Русский)

www.viewsoniceurope.com/ru/

www.viewsoniceurope.com/ru/
support/call-desk/

service_br@
viewsoniceurope.com

Латвия
(Русский)

www.viewsoniceurope.com/ru/

www.viewsoniceurope.com/ru/
support/call-desk/

service_lv@
viewsoniceurope.com

Srbija www.viewsoniceurope.com

www.viewsoniceurope.com/uk/
support/call-desk/

service_rs@
viewsoniceurope.com

Slovensko www.viewsoinceurope.com

www.viewsoniceurope.com/uk/
support/call-desk/

service_sk@
viewsoniceurope.com

77

Slovenija www.viewsoinceurope.com

www.viewsoniceurope.com/uk/
support/call-desk/

service_si@
viewsoniceurope.com

Sverige www.viewsoniceurope.com

www.viewsoniceurope.com/uk/
support/call-desk/

service_se@
viewsoniceurope.com

Türkiye

http://www.viewsoniceurope.
com/tr/

www.viewsoniceurope.com/tr/
support/call-desk/

service_tr@
viewsoniceurope.com

Україна

www.viewsoniceurope.com

www.viewsoniceurope.com/uk/
support/call-desk/

service_ua@
viewsoniceurope.com

America

Australia
New Zealand

www.viewsonic.com.au

AUS= 1800 880 818
NZ= 0800 008 822

service@
au.viewsonic.com

Canada www.viewsonic.com

Toll-Free= 1-866-463-4775
T= 1-424-233-2533

service.ca@viewsonic.
com

Latin America
(Argentina)

www.viewsonic.com/la/

C= http://www.viewsonic.com/

la/soporte/servicio-tecnico

soporte@viewsonic.
com

Latin America
(Chile)

www.viewsonic.com/la/

C= http://www.viewsonic.com/

la/soporte/servicio-tecnico

soporte@viewsonic.
com

Latin America
(Columbia)

www.viewsonic.com/la/

C= http://www.viewsonic.com/

la/soporte/servicio-tecnico

soporte@viewsonic.
com

Latin America
(Mexico)

www.viewsonic.com/la/

C= http://www.viewsonic.com/

la/soporte/servicio-tecnico

soporte@viewsonic.
com

Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F.
Tel: [phone])6547-6484

Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico
Latin America

(Peru)

www.viewsonic.com/la/

C= http://www.viewsonic.com/

la/soporte/servicio-tecnico

soporte@viewsonic.
com

Middle East ap.viewsonic.com/me/ Contact your reseller

service@
ap.viewsonic.com

Puerto Rico &
Virgin Islands

www.viewsonic.com

T= 1-800-688-6688 (English)
C= http://www.viewsonic.com/

la/soporte/servicio-tecnico

service.us@viewsonic.
com

soporte@viewsonic.
com

South Africa ap.viewsonic.com/za/ Contact your reseller

service@
ap.viewsonic.com

United States www.viewsonic.com

Toll-Free= 1-800-688-6688
T= 1-424-233-2530

service.us@viewsonic.
com

78

Limited Warranty

ViewSonic® Display

What the warranty covers:

ViewSonic warrants its products to be free from defects in material
and workmanship, under normal use, during the warranty period.
If a product proves to be defective in material or workmanship
during the warranty period, ViewSonic will, at its sole option, repair
or replace the product with a like product. Replacement product
or parts may include remanufactured or refurbished parts or
components.

How long the warranty is effective:

ViewSonic displays are warranted for between 1 and 3 years,
depending on your country of purchase, for all parts including the
light source and for all labour from the date of the first consumer
purchase

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

79

What the warranty does not cover:

1. Any product on which the serial number has been defaced,

modified or removed.

2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature,

unauthorized product modification, or failure to follow instructions
supplied with the product.

b. Any damage of the product due to shipment.

c. Removal or installation of the product.

d. Causes external to the product, such as electrical power fluctuations or

failure.

e. Use of supplies or parts not meeting ViewSonic’s specifications.

f. Normal wear and tear.

g. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as "image

burn-in" which results when a static image is displayed on the
product for an extended period of time.

4. Removal, installation, one way transportation, insurance, and

set-up service charges.

80

How to get service:

1. For information about receiving service under warranty, contact

ViewSonic Customer Support (Please refer to Customer Support
page). You will need to provide your product's serial number.

2. To obtain warranty service, you will be required to provide (a)

the original dated sales slip, (b) your name, (c) your address,
(d) a description of the problem, and (e) the serial number of the
product.

3. Take or ship the product freight prepaid in the original container

to an authorized ViewSonic service center or ViewSonic.

4. For additional information or the name of the nearest ViewSonic

service center, contact ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond
the description contained herein including the implied warranty of
merchantability and fitness for a particular purpose.

81

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of
the product. ViewSonic shall not be liable for:

1. Damage to other property caused by any defects in the product,

damages based upon inconvenience, loss of use of the product,
loss of time, loss of profits, loss of business opportunity, loss
of goodwill, interference with business relationships, or other
commercial loss, even if advised of the possibility of such
damages.

2. Any other damages, whether incidental, consequential or

otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by

ViewSonic.

Effect of state law:

This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state. Some states do not allow
limitations on implied warranties and/or do not allow the exclusion of
incidental or consequential damages, so the above limitations and
exclusions may not apply to you.

82

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic products sold
outside of the U.S.A. and Canada, contact ViewSonic or your local
ViewSonic dealer.

The warranty period for this product in mainland China (Hong Kong,
Macao and Taiwan Excluded) is subject to the terms and conditions
of the Maintenance Guarantee Card.

For users in Europe and Russia, full details of warranty provided
can be found in www.viewsoniceurope.com under Support/Warranty
Information.

Display Warranty Term Template In UG
VSC_TEMP_2007

83

Mexico Limited Warranty

ViewSonic® Display

What the warranty covers:

ViewSonic warrants its products to be free from defects in material
and workmanship, under normal use, during the warranty period.
If a product proves to be defective in material or workmanship
during the warranty period, ViewSonic will, at its sole option, repair
or replace the product with a like product. Replacement product
or parts may include remanufactured or refurbished parts or
components & accessories.

How long the warranty is effective:

ViewSonic LCD displays are warranted for between 1 and 3 years,
depending on your country of purchase, for all parts including the
light source and for all labour from the date of the first consumer
purchase

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

84

What the warranty does not cover:

1. Any product on which the serial number has been defaced,

modified or removed.

2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature,

unauthorized product modification, unauthorized attempted repair, or
failure to follow instructions supplied with the product.

b. Causes external to the product, such as electrical power fluctuations or

failure.

c. Use of supplies or parts not meeting ViewSonic's specifications.

d. Normal wear and tear.

e. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as "image

burn-in" which results when a static image is displayed on the
product for an extended period of time.

4. Removal, installation, insurance, and set-up service charges.

85

How to get service:

For information about receiving service under warranty, contact
ViewSonic Customer Support (Please refer to the attached
Customer Support page). You will need to provide your product's
serial number, so please record the product information in the space
provided below on your purchase for your future use. Please retain
your receipt of proof of purchase to support your warranty claim.

For Your Records
Product Name: _______________ Model Number: ____________
Document Number: ____________Serial Number: _____________
Purchase Date: _________Extended Warranty Purchase? __(Y/N)
If so, what date does warranty expire? ______________________

1. To obtain warranty service, you will be required to provide (a)

the original dated sales slip, (b) your name, (c) your address,
(d) a description of the problem, and (e) the serial number of the
product.

2. Take or ship the product in the original container packaging to

an authorized ViewSonic service center.

3. Round trip transportation costs for in-warranty products will be

paid by ViewSonic.

86

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond
the description contained herein including the implied warranty of
merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of
the product. ViewSonic shall not be liable for:

1. Damage to other property caused by any defects in the product,

damages based upon inconvenience, loss of use of the product,
loss of time, loss of profits, loss of business opportunity, loss
of goodwill, interference with business relationships, or other
commercial loss, even if advised of the possibility of such
damages.

2. Any other damages, whether incidental, consequential or

otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by

ViewSonic.

87

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:

México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: [phone] http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:

Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: [phone]
E-Mail: [e-mail]

Villahermosa:

Compumantenimietnos Garantizados, S.A. de C.V.
AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: [phone]
E-Mail: [e-mail]

Puebla, Pue. (Matriz):

RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: [phone] CON 10 LINEAS
E-Mail: [e-mail]

Veracruz, Ver.:

CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: [phone]
E-Mail: [e-mail]

Chihuahua

Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: [phone]
E-Mail: [e-mail]

Cuernavaca

Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: [phone]
E-Mail: [e-mail]

Distrito Federal:

QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: [phone]
E-Mail : [e-mail]

Guadalajara, Jal.:

SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281
Col. Arcos Sur, Sector Juárez
44170, Guadalajara, Jalisco
Tel: [phone]
E-Mail: [e-mail]

Guerrero Acapulco

GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: [phone]

Monterrey:

Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: [phone]
E-Mail: [e-mail]

MERIDA:

ELECTROSER
Av Reforma No. 403Gx39 y 41
Mérida, Yucatán, México CP97000
Tel: [phone]
E-Mail: [e-mail]

Oaxaca, Oax.:

CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: [phone]
Fax: [phone]
E-Mail. [e-mail]

Tijuana:

STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembre
Tijuana, Mexico

FOR USA SUPPORT:

ViewSonic Corporation
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: [phone] (English); 866-323-8056 (Spanish);
E-Mail: http://www.viewsonic.com

LCD Mexico Warranty Term Template In UG
VSC_TEMP_2008