ViewSonic VP2458 User Guide

VP2458

Monitor
User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User

Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at

http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right

corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

Model No. VS17557

P/N: VP2458

Thank you for choosing ViewSonic®

As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding
the world’s expectations for technological evolution, innovation, and simplicity. At
ViewSonic®, we believe that our products have the potential to make a positive
impact in the world, and we are confident that the ViewSonic® product you have
chosen will serve you well.

Once again, thank you for choosing ViewSonic®!

2

Safety Precautions

Please read the following Safety Precautions before you start using the device.

• Keep this user guide in a safe place for later reference.

• Read all warnings and follow all instructions.

• Sit at least 18" (45 cm) away from the device.

• Allow at least 4" (10 cm) clearance around the device to ensure proper
ventilation.

• Place the device in a well-ventilated area. Do not place anything on the device
that prevents heat dissipation.

• Do not use the device near water. To reduce the risk of fire or electric shock, do
not expose the device to moisture.

• Avoid exposing the device to direct sunlight or other sources of sustained heat.

• Do not install near any heat sources such as radiators, heat registers, stoves, or
other devices (including amplifiers) that may increase the temperature of the
device to dangerous levels.

• Use a soft, dry cloth to clean the external housing. For more information, refer to
the "Maintenance" section on page 62.

• Oil may collect on the screen as you touch it. To clean the greasy spots on the
screen, refer to the "Maintenance" section on page 62.

• Do not touch the screen surface with sharp or hard objects, as it may cause
damage to the screen.

• When moving the device, be careful not to drop or bump the device on anything.

• Do not place the device on an uneven or unstable surface. The device may fall
over resulting in an injury or a malfunction.

• Do not place any heavy objects on the device or connection cables.

• If smoke, an abnormal noise, or a strange odor is present, immediately turn the
device off and call your dealer or ViewSonic®. It is dangerous to continue using
the device.

• Do not attempt to circumvent the safety provisions of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the
other. A grounding-type plug has two blades and a third grounding prong. The
wide blade and the third prong are provided for your safety. If the plug does not
fit into your outlet, obtain an adapter and do not attempt to force the plug into
the outlet.

3

• When connecting to a power outlet, DO NOT remove the grounding
prong. Please ensure grounding prongs are NEVER REMOVED.

• Protect the power cord from being treaded upon or pinched,
particularly at the plug, and at the point where it emerges from the
equipment. Ensure that the power outlet is located near the equipment
so that it is easily accessible.

• Only use attachments/accessories specified by the manufacturer.

• When a cart is used, use with caution when moving the cart/equipment
combination to avoid injury from tipping over.

• Disconnect the power plug from the AC outlet if the device is not being used for
a long period of time.

• Refer all servicing to qualified service personnel. Service will be
required when the unit has been damaged in any way, such as:

 if the power supply cord or plug is damaged
 if liquid is spilled onto or objects fall in the unit
 if the unit is exposed to moisture
 if the unit does not operate normally or has been dropped.

• NOTICE: LISTENING THROUGH EAR-/HEADPHONES AT A HIGH VOLUME FOR
EXTENDED PERIODS CAN CAUSE HEARING DAMAGE/HEARING LOSS. When using
ear-/headphones, adjust the volume to appropriate levels, or hearing damage
may result.

• NOTICE: THE MONITOR MAY OVERHEAT AND SHUTDOWN! If the device shuts
down automatically, please turn on your monitor again. After rebooting, change
your monitor's resolution and refresh rate. For details, please refer to the
graphics card's user guide.

4

Contents

Safety Precauons ........................................................................... 3

Introducon ...................................................................................7

Package Contents ........................................................................................................... 7

Product Overview ..........................................................................................................8

Inial Setup ..................................................................................... 9

Installing the Stand ........................................................................................................9

Wall Mounng .............................................................................................................11

Using the Security Slot ................................................................................................. 13

Making Connecons ...................................................................... 14

Connecng to Power ....................................................................................................14

Connecng External Devices ........................................................................................15

HDMI Connecon .................................................................................................. 15

DisplayPort Connecon .........................................................................................16

USB Connecon ..................................................................................................... 17

VGA Connecon ....................................................................................................18

Using the Monitor .........................................................................19

Adjusng the Viewing Angle ........................................................................................ 19

Height Adjustment ................................................................................................19

Tilt Angle Adjustment ............................................................................................ 20

Screen Orientaon Adjustment (Monitor Pivot) ...................................................20

Swivel Angle Adjustment ....................................................................................... 22

Turning the Device On/O ........................................................................................... 23

Using the Control Panel Keys .......................................................................................24

Quick Menu ........................................................................................................... 24

Hot Keys .................................................................................................................26

Conguring the Sengs ...............................................................................................29

General Operaons ............................................................................................... 29

On-Screen Display (OSD) Menu Tree ..................................................................... 32

Menu Opons ........................................................................................................ 38

Advanced Features and Sengs ....................................................49

Colorbraon ................................................................................................................. 49

Auto Pivot ....................................................................................................................50

Firmware Update ......................................................................................................... 51

5

Appendix .......................................................................................53

Specicaons ............................................................................................................... 53

Glossary ....................................................................................................................... 55

Troubleshoong ........................................................................................................... 60

Maintenance ................................................................................................................ 62

General Precauons ..............................................................................................62

Cleaning the Screen ............................................................................................... 62

Cleaning the Case .................................................................................................. 62

Disclaimer .............................................................................................................. 62

Regulatory and Service Informaon ...............................................63

Compliance Informaon ..............................................................................................63

Industry Canada Statement ................................................................................... 63

CE Conformity for European Countries..................................................................64

Declaraon of RoHS2 Compliance ......................................................................... 64

Indian Restricon of Hazardous Substances .......................................................... 65

Product Disposal at End of Product Life ................................................................65

Copyright Informaon .................................................................................................. 66

Customer Service ...................................................................................................67

Limited Warranty ...................................................................................................68

Mexico Limited Warranty ......................................................................................71

6

Introduction

Package Contents

• Monitor

• Power cord

• Video cable

• Quick start guide

NOTE: The power cord and video cables included in your package may vary

depending on your country. Please contact your local reseller for more
information.

7

Product Overview

Front View

Display screen

Rear View

Power button

1

2

3

4

5

Security Slot

VGA

AC IN jack

DisplayPort VGA port

USB portsHDMI port

NOTE: For more information about the 1/2/3/4/5 key and its functions, refer to

“Hot Keys” on page 26.

8

Inial Setup

This secon provides detailed instrucons for seng up your monitor.

Installing the Stand

1. Place the monitor on a at, stable surface with the screen facing down.

2. Align and connect the two (2) points on the monitor stand’s base with the

monitor stand’s neck.

3. Use the captured screw in the monitor stand’s base and secure it to the monitor
stand’s neck.

9

4. Li the device into its upright posion on a at, stable surface.

NOTE: Always place the device on a at, stable surface. Failure to do so may

cause the device to fall and damage the device and/or result in personal
injury.

10

Wall Mounng

Refer to the table below for the standard dimensions for wall mount kits.

NOTE: For use only with a UL cered wall mount kit/bracket. To obtain a wall-

mounng kit or height adjustment base, contact ViewSonic® or your

local dealer.

Maximum

Loading

14 kg 100 x 100 mm 115 x 115 x 2.6 mm Ø 5 mm

NOTE: Wall mount kits are sold separately.

1. Turn o the device and disconnect all cables.

2. Place the device on a at, stable surface with the screen facing down.

3. Remove the four (4) screws securing the stand to the monitor.

Hole paern

(W x H)

Interface Pad

(W x H x D)

Pad Hole

Screw Specicaon &

Quanty

M4 x 10 mm

4 pieces

4. Pull down slightly to disengage the hooks. Then remove the stand.

11

5. Aach the mounng bracket to the VESA mounng holes at the rear of the

device. Then secure it with four (4) screws (M4 x 10 mm).

100 mm

100 mm

6. Follow the instrucons that come with the wall mounng kit to mount the

monitor onto the wall.

12

Using the Security Slot

To help prevent the device from being stolen, use a security slot locking device to

secure the device to a xed object.

Below is an example of seng up a security slot locking device on a table.

13

Making Connecons

This secon guides you on how to connect the monitor with other equipment.

Connecng to Power

1. Connect the power cord to the AC IN jack at the rear of the device.

2. Connect the power cord plug to a power outlet.

1

2

14

Connecng External Devices

HDMI Connecon

Connect one end of an HDMI cable to the HDMI port of your monitor. Then connect
the other end of the cable to the HDMI port of your computer.

NOTE: The monitor is equipped with one HDMI 1.4 port.

15

DisplayPort Connecon

Connect one end of a DisplayPort cable to the DisplayPort port. Then connect the
other end of the cable to the DisplayPort or mini DP port of your computer.

NOTE: To connect the monitor to the Thunderbolt port (v. 1&2) on your Mac,

connect the mini DP end of the “mini DP to DisplayPort cable” to the
Thunderbolt output of your Mac. Then connect the other end of the
cable to the DisplayPort of the monitor.

16

USB Connecon

Connect one end of a USB cable to a USB port of the monitor. Then connect the
other end of the cable to a USB port of your computer.

NOTE: The monitor supports two (2) types of USB ports. When making the

connecon(s), observe the following guidelines:

• Two (2) USB Type A ports: Connecon for your Type A peripheral
device(s). (i.e. storage device).

 NOTE: To acvate the USB Type A port, ensure your computer is

also connected to the monitor’s USB Type B port.

• One (1) USB Type B port: Connect the USB Type B male cable (square
with 2 cut corners) to this port, and then connect the other end of the
cable to the USB downstream port of your computer.

17

VGA Connecon

Connect one end of a VGA cable to the VGA port of your monitor. Then connect the
other end of the cable to the VGA port of your computer.

VGA

VGA

18

Using the Monitor

Adjusng the Viewing Angle

For opmal viewing, you can adjust the viewing angle using any of the following

methods:

Height Adjustment

Lower or raise the monitor to the desired height (0 to 130 mm).

NOTE: When adjusng, press down rmly along the adjustment track holding

the monitor with both hands on the side.

19

Tilt Angle Adjustment

Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 21˚).

NOTE: When adjusng, support the stand rmly with one hand while lng the

monitor forwards or backwards with the other hand.

Screen Orientaon Adjustment (Monitor Pivot)

1. Adjust the monitor height to the highest posion. Then lt the monitor
backwards to the full lt posion.

20

2. Rotate the monitor 90° clockwise or counter clockwise from landscape to portrait

orientaon.

NOTE:

• When adjusng, make sure to hold both sides of your monitor rmly with
both hands and rotate the monitor 90°.

• Using the “Auto Pivot” applicaon, the system can detect the screen

orientaon automacally.

21

Swivel Angle Adjustment

Swivel the monitor to the le or right for the desired viewing angle (60˚).

22

Turning the Device On/O

1. Plug the power cord into a power outlet.

2. Touch the Power buon to turn on the monitor.

3. To turn the monitor o, touch the Power buon again.

NOTE: The monitor will sll consume some power as long as the power cord

is connected to the power outlet. If the monitor is not being used for a

long period of me, please disconnect the power plug from the power

outlet.

23

Using the Control Panel Keys

Use the control panel keys to access the Quick Menu, acvate Hot Keys, navigate
the On-Screen Display (OSD) Menu, and change the sengs.

1

2

3

4

5

Quick Menu

Press the 1/2/3/4 key to acvate the Quick Menu.

Standard Color

Contrast/Brightness

Input Select

Main Menu

Exit

NOTE: Follow the key guide that appears on the side of the screen to select the

opon or make adjustments.

Standard Color

Select one of the preset color sengs.

sRGB

CAL 1

CAL 2

CAL 3

Custom

24

Contrast/Brightness

Adjust the contrast or brightness level.

Input Select

Select the input source.

Contrast

70

Brightness

100

DisplayPort

HDMI

D-Sub

Main Menu

Enter the On-Screen Display (OSD) Menu.

VP2458

Input

Select

DisplayPort

D-Sub

Auto Detect

HDMI

Color Adjust ViewMode

Exit

Manual Image

Adjust

Setup Menu

1920 X 1080@60HZ

Exit the Quick Menu.

NOTE: Use the 5 key to exit the Quick Menu.

25

Hot Keys

When the On-Screen Display (OSD) Menu is o, you can quickly access special
funcons by using the control panel keys.

Key Descripon

1 Press and hold the key for 5 seconds to enter the “User Mode” menu.

Then select the desired user mode to acvate it.

User 1

User 2

User 3

Exit

5 Press the key to enable/disable the Blue Light Filter.

Blue Light Filter

On

NOTE: Viewing computer screens for extended periods of me may

cause eye irritaon and discomfort. To reduce these eects,

it is recommended to take periodic breaks from viewing to
allow the eyes to relax.

26

Key Descripon

2 + 3 Press and hold the keys to lock/unlock the OSD Menu.

When the menu appears on the screen, connue holding both keys for

10 seconds to lock/unlock the OSD Menu.

OSD Lock/Unlock

Locking OSD

1

Press and hold for 10s

to lock OSD

If the OSD Menu is locked, the below message will appear on the
screen:

OSD Lock/Unlock

OSD Locked

27

Key Descripon

2 + 4 Press and hold the keys to lock/unlock the Power buon.

When the menu appears on the screen, connue holding both keys for
10 seconds to lock/unlock the Power buon.

Power Lock/Unlock

Locking Power Button

3

Press and hold for 10s

to lock power

If the Power buon is locked, the below message will appear on the
screen:

Power Lock/Unlock

Power Button Locked

3 + 5 Press the keys to display/hide the boot up screen when the device is

turned on.

Boot Up Screen On/Off

Off

Press to turn on

28

Conguring the Sengs

General Operaons

1. Press the 1/2/3/4 key to acvate the Quick Menu. Then press the 4 key to display
the On-Screen Display (OSD) Menu.

VP2458

Input

Select

DisplayPort

HDMI

D-Sub

Auto Detect

Color Adjust ViewMode

Manual Image

Adjust

Setup Menu

1920 X 1080@60HZ

2. Press the 1 or 2 key to select the main menu. Then press the 3 key to enter the
selected menu.

VP2458

Input

Select

Contrast/Brightness

Color Format

Standard Color

Custom

Color Calibration

Color Adjust ViewMode

Manual Image

Contrast

Brightness

Adjust

Setup Menu

1920 X 1080@60HZ

29

3. Press the 1 or 2 key to select the desired menu opon. Then press the 3 key to

enter the sub-menu.

VP2458

Input

Select

Contrast/Brightness

Color Format

Standard Color

Custom

Color Calibration

Color Adjust ViewMode

Manual Image

Contrast

Brightness

Adjust

Setup Menu

1920 X 1080@60HZ

4. Press the 1 or 2 key to adjust/select the seng. Then press the 3 key to conrm.

VP2458

Input

Select

Color Adjust ViewMode

Manual Image

Adjust

Setup Menu

Contrast/Brightness

Color Format

Standard Color

Custom

Color Calibration

Contrast

Brightness

50

1920 X 1080@60HZ

30

NOTE: Certain menu opon adjustments do not require the user to press the

3 key to conrm the selecon. Follow the key guide that appears on the

side of the screen to select the opon or make adjustments.

VP2458

Input

Select

Contrast/Brightness

Color Format

Standard Color

Custom

Color Calibration

Color Adjust ViewMode

Contrast

Brightness

Manual Image

Adjust

Setup Menu

1920 X 1080@60HZ

VP2458

Input

Select

Contrast/Brightness

Color Format

Standard Color

Custom

Color Calibration

Color Adjust ViewMode

Contrast

Brightness

Manual Image

Adjust

Setup Menu

1920 X 1080@60HZ

5. Press the 4 key to return to the previous menu.

NOTE: To exit the OSD Menu, press the 4 key unl the OSD Menu disappears.

50

Key GuideKey Guide

31

On-Screen Display (OSD) Menu Tree

Main Menu Sub-menu Menu Opon

Input Select

ViewMode

DisplayPort
HDMI
D-Sub
Auto Detect On

O

O

Game FPS1

FPS2
RTS

MOBA
Movie
Web
Text
MAC Ultra Clear (-/+, 0~10)
Designer CAD/CAM Ultra Clear

Advanced-Sharpness
Advanced-Gamma

Animaon Ultra Clear

Advanced-Sharpness

Black Stabilizaon

Video Edit Ultra Clear

Advanced-Sharpness
Advanced-Gamma

32

Main Menu Sub-menu Menu Opon

ViewMode

Photographer Retro Ultra Clear (-/+, 0~10)

Advanced-Sharpness (-/+, 0/25/50/75/100)
Advanced-Gamma (-/+,

1.8/2.0/2.2/2.4/2.6)

Photo Ultra Clear (-/+, 0~10)

Advanced-Sharpness (-/+, 0/25/50/75/100)
Advanced-Gamma (-/+,

1.8/2.0/2.2/2.4/2.6)

TruTone (-/+, 0~100)

Landscape Ultra Clear (-/+, 0~10)

Advanced-Sharpness (-/+, 0/25/50/75/100)
Advanced-Gamma (-/+,

1.8/2.0/2.2/2.4/2.6)

TruTone (-/+, 0~100)

Portrait Ultra Clear (-/+, 0~10)

Advanced-Sharpness (-/+, 0/25/50/75/100)
Advanced-Gamma (-/+, 1.8/2.0/2.2/

2.4/2.6)
TruTone (-/+, 0~100)
Skin Tone (-/+, 0~10)
Black Stabilizaon (-/+, 0~10)

Monochrome Advanced-Sharpness (-/+, 0/25/50/75/100)

TruTone (-/+, 0~100)

33

Main Menu Sub-menu Menu Opon

Color Adjust

Contrast/
Brightness

Color Format Auto

Standard
Color

Custom Color Temperature Panel Default

Contrast (-/+, 0~100)
Brightness (-/+, 0~100)

RGB (Full Range)
RGB (Limited

Range)
YUV (Full Range)
YUV (Limited

Range)
sRGB

Bluish 9300K
Cool 7500K
Nave 6500K
Warm 5000K
User

Gamma O

1.8

2.0

2.2

2.4

2.6

Black Stabilizaon (-/+, 0~10)
Advanced DCR (-/+, 0/25/50/75/ 100)
Gain Red (-/+, 0~100)

Green (-/+, 0~100)
Blue (-/+, 0~100)

Oset Red (-/+, 0~100)

Green (-/+, 0~100)
Blue (-/+, 0~100)

Hue Red (-/+, 0~100)

Green (-/+, 0~100)
Blue (-/+, 0~100)
Cyan (-/+, 0~100)
Magenta (-/+, 0~100)
Yellow (-/+, 0~100)

34

Main Menu Sub-menu Menu Opon

Color Adjust

Manual
Image Adjust

Custom Saturaon Red (-/+, 0~100)

Green (-/+, 0~100)
Blue (-/+, 0~100)
Cyan (-/+, 0~100)
Magenta (-/+, 0~100)
Yellow (-/+, 0~100)

Recall

Color

Calibraon

Auto Image Adjust
Horizontal

Size

CAL 1
CAL 2
CAL 3
Calibraon Noce Remind Schedule (-/+, 0/1/10/100/200/

500/1000/2000/3000)

Counter Hour

Recall

(-/+, 0~100)

H./V. Posion Horizontal Posion (-/+, 0~100)

Vercal Posion (-/+, 0~100)

Fine Tune (-/+, 0~100)
Sharpness (-/+, 0~100)
Aspect Rao 4:3

Full Screen

Overscan On

O

Low Input Lag On

O

Response
Time

Blue Light
Filter

Standard
Advanced
Ultra Fast
(-/+, 0~100)

35

Main Menu Sub-menu Menu Opon

Setup Menu

Language English

Français
Deutsch
Español
Italiano
Suomi

Русский

Türkçe

日本語

한국어

繁體中文

简体中文

Česká

Svenska

Resoluon
Noce

On

O

Informaon

OSD Timeout (-/+, 5/15/30/60)
OSD

Background

OSD Pivot Auto

Power
Indicator

Auto Power

O

Sleep 30 Minutes

On

O

0˚
+90˚

-90˚

On

O

On

O

45 Minutes
60 Minutes
120 Minutes

O

36

Main Menu Sub-menu Menu Opon

Setup Menu

Eco Mode Standard

Opmize

Conserve
USB Charging On

DisplayPort

1.1

DDC/CI On

Save As User 1

All Recall

On

O

O

User 2
User 3
Recall

O

37

Menu Opons

Input Select

1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.

2. Press the 1 or 2 key to select Input Select. Then press the 3 key to enter the Input
Select menu.

VP2458

Input

Select

DisplayPort

HDMI

D-Sub

Auto Detect

Color Adjust ViewMode

Manual Image

Adjust

Setup Menu

1920 X 1080@60HZ

3. Press the 1 or 2 key to select the desired input source. Then press the 3 key to

conrm the selecon.

38

ViewMode Menu

NOTE: When a ViewMode is selected, the 5 key acvates the Quick Menu.

1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display

the OSD Menu.

2. Press the 1 or 2 key to select ViewMode. Then press the 3 key to enter the
ViewMode menu.

VP2458

Input

Select

Off

Game

Movie

Web

Text

MAC

Designer

Photographer

Color Adjust ViewMode

Manual Image

Adjust

Setup Menu

1920 X 1080@60HZ

3. Press the 1 or 2 key to select the seng. Then press the 3 key to conrm the
selecon.

Menu Opon Descripon

O Disable the funcon.

Game Select this opon for playing games.
Movie Select this opon for watching movies.
Web Select this opon for surng the web.
Text Select this opon for text-based tasks.
MAC Select this opon when connecng to Mac computers.
Designer Select this opon for viewing graphic design les.
Photographer Select this opon for viewing photo les.

39

Color Adjust Menu

NOTE: Some sub-menus may not be adjustable depending on the user’s custom

sengs.

1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.

2. Press the 1 or 2 key to select Color Adjust. Then press the 3 key to enter the
Color Adjust menu.

VP2458

Input

Select

Contrast/Brightness

Color Format

Standard Color

Custom

Color Calibration

Color Adjust ViewMode

Manual Image

Adjust

Setup Menu

1920 X 1080@60HZ

3. Press the 1 or 2 key to select the menu opon. Then press the 3 key to enter its
sub-menu.

4. Press the 1 or 2 key to select the seng. Then press the 3 key to conrm the
selecon.

NOTE: Some sub-menu opons may have another sub-menu. To enter the

respecve sub-menu, press the 3 key. Follow the key guide that appears
on the side of the screen to select the opon or make adjustments.

Menu Opon Descripon

Contrast/
Brightness

Contrast

Adjust the degree of dierence between the lightest and

darkest parts of the picture and change the amount of black
and white in the image.

Brightness
Adjust the background black levels of the screen image.

40

Menu Opon Descripon

Color Format The monitor can detect the input signal color range

automacally. You can manually change the color range
opons to t the correct color range if the colors are not

displayed correctly.

• Auto: Automacally recognizes the color format and black
and white levels.

• RGB (Full Range): The input signal color format is RGB and
the black and white levels are full.

• RGB (Limited Range): The input signal color format is RGB
and the black and white levels are limited.

• YUV (Full Range): The input signal color format is YUV and
the black and white levels are full.

• YUV (Limited Range): The input signal color format is YUV
and the black and white levels are limited.

Standard Color The monitor comes with several display industry color

standards. Each color mode can be selected for applicaons of

the monitor.

• sRGB: Precise color gamut and gamma of sRGB standard.

Custom

Color Temperature

Select the color temperature seng.

• Panel Default: Use the default sengs of the monitor.

• Bluish: Set the color temperature to 9300K.

• Cool: Set the color temperature to 7500K

• Nave: Default color temperature. Recommended for
regular use.

• Warm: Set the color temperature to 5000K.

• User Color: Adjust red, green, and blue values as desired.

41

Menu Opon Descripon

Custom

Gamma
Manually adjust the brightness level of the monitor’s

grayscale levels.

Black Stabilizaon

Provide heightened visibility and detail by brightening dark
scenes.

Advanced DCR

Automacally detects the image signal and intelligently

controls the backlight brightness and color, to improve on the
ability to make the black blacker in a dark scene, and make
the white whiter in a bright environment.

Gain
Adjust white temperature to customize your USER COLOR (can

be saved in User Mode) or a specic color temperature and

gain value (red, green, blue).

Oset

Adjust black levels for red, green, and blue.

The gain and oset funcons allow users to control the white
balance for the upmost control when manipulang contrast

and dark scenes.
Hue

Adjust the nt of each color (red, green, blue, cyan, magenta,

and yellow).

Saturaon

Adjust the color depth of each color (red, green, blue, cyan,
magenta, and yellow).

Recall

Restore custom related sengs to default.

42

Menu Opon Descripon

Color Calibraon
(Калибриране на
цветовете)

Калибрирайте монитора с помощта на приложението

ViewSonic® Colorbraon със специфични цветови датчици.

• CAL 1: Дисплей с режима на калибриране на първия

потребител.

• CAL 2: Дисплей с режима на калибриране на втория
потребител.

• CAL 3: Дисплей с режима на калибриране на третия
потребител.

• Color Calibraon Noce (Съобщение за калибриране
на цветовете): Конфигурирайте настройките на
съобщението за калибриране.

 Reminder Schedule Hour (Напомняне за час от

графика) Задайте график за съобщението за
калибриране.

 Counter Hour (Брояч на часове): Покажете

натрупаното време от последното калибриране.

• Recall (Повторно извикване): Нулирайте настройките,
свързани с Color Calibraon (Калибриране на
цветовете) на стойностите им по подразбиране.

43

Manual Image Adjust Menu

1. Press the 1/2/3/4 key to display the Quick Menu. Then press the 4 key to display
the OSD Menu.

2. Press the 1 or 2 key to select Manual Image Adjust. Then press the 3 key to enter
the Manual Image Adjust menu.

VP2458

Input

Select

Auto Image Adjust

Horizontal Size

H./V. Position

Fine Tune

Sharpness

Aspect Ratio

Overscan

Low Input Lag

Response Time

Blue Light Filter

Color Adjust ViewMode

Manual Image

Adjust

Setup Menu

1920 X 1080@60HZ

3. Press the 1 or 2 key to select the menu opon. Then press the 3 key to enter its
sub-menu.

4. Press the 1 or 2 key to adjust/select the seng. Then press the 3 key to conrm
(if applicable).

Menu Opon Descripon

Auto Image Adjust Automacally adjust the screen image posion.
Horizontal Size Stretch or shorten the screen on its horizontal axis.

H./V. Posion Adjust the screen horizontally and/or vercally.

Fine Tune Improve distorted image quality from an analog signal.
Sharpness Adjust the picture quality.

Aspect Rao Select the aspect rao of the monitor.
Overscan Automacally enlarge the original picture horizontally and

vercally to an equal aspect rao that lls the screen.

Low Input Lag Select the appropriate speed to decrease input to output

latency.

44

Menu Opon Descripon

Response Time Adjust the response me, creang smooth images without

streaking, blurring or ghosng. A low response me is perfect

for the most graphic-intense gaming, and provides amazing

visual quality while watching sports or acon movies.

Blue Light Filter Adjust the lter that blocks high-energy blue light for a more

comfortable viewing experience.

45

Setup Menu

1. Press the 1/2/3/4 key to acvate the Quick Menu. Then press the 4 key to display
the OSD Menu.

2. Press the 1 or 2 key to select Setup Menu. Then press the 3 key to enter the
Setup Menu menu.

VP2458

Input

Select

Language Select

Resolution Notice

Information

OSD Timeout

OSD Background

OSD Pivot

Power Indicator

Auto Power Off

Sleep

ECO Mode

DisplayPort 1.1

Color Adjust ViewMode

Manual Image

Adjust

Setup Menu

1920 X 1080@60HZ

3. Press the 1 or 2 key to select the menu opon. Then press the 3 key to enter its
sub-menu.

4. Press the 1 or 2 key to select the seng. Then press the 3 key to conrm the
selecon.

NOTE: Some sub-menu opons may have another sub-menu. To enter the

respecve sub-menu, press the 3 key. Follow the key guide that appears
on the side of the screen to select the opon or make adjustments.

46

Menu Opon Descripon

Language Select Select an available language for the OSD Menu.

Resoluon Noce Enable this opon to allow the system to inform users that

the current viewing resoluon is not the correct nave
resoluon.

Resolution Notice

For best picture quality,

change resolution to 1920x1080

Clear

Message

Disable

Message

Press the 1 key to hide the message or press the 3 key to

disable this funcon.

Informaon Display the monitor’s informaon.

OSD Timeout Set the length of me the OSD Menu remains on the screen.
OSD Background Show/Hide the OSD background when the OSD Menu appears

on the screen.

OSD Pivot Set the OSD Menu orientaon.

• Auto: With built-in G sensor, the OSD Menu can auto pivot

when the monitor is posioned vercally.

• 0 °: Sets the OSD Menu without pivot.

• +90 °: Sets the OSD Menu with a +90 ° pivot.

• -90 °: Sets the OSD Menu with a -90 ° pivot.

Power Indicator Set the power indicator On or O. If the seng is set to On,

the power indicator lights blue when the device is turned on.

Auto Power O Enable this opon to allow the monitor to automacally turn

o aer a certain amount of me.

Sleep

Set the amount of idle me before the monitor enters Sleep
mode.

ECO Mode Choose between various modes, based on power

consumpon.

DisplayPort 1.1 Enable/Disable DisplayPort 1.1 support.

47

Menu Opon Descripon

DDC/CI Enable this opon to allow the monitor control via the

graphics card.

Save As Set the personalized OSD conguraons for User 1/User 2/

User 3.

All Recall Resets all sengs to their default values.

48

Advanced Features and Sengs

This secon describes advanced features of the monitor.

Colorbraon

To ensure long-term color accuracy, some specific models support hardware color
calibration function. The monitor comes with the Colorbration application. The
application installation file is in the software folder of the ViewSonic® CD. Or you
can visit: hp://color.viewsonic.com/support/soware/ to check and download the
latest version of the Colorbration application.

Standard monitor packing does not include the color sensor, which the Colorbration
application needs for the calibration process.

However, if you purchased our ViewSonic®’s Colorbration kit, it includes the
CSXRi1 color sensor, which has been co-developed with X-Rite to provide the best
solution for displaying long-term color accuracy. CS-XRi1 is X-Rite’s next generation
colorimeter, which utilizes a redesigned optical system, filter technology, calibration
architecture, and intelligent form factor to be paired with ViewSonic®’s Colorbration
application to deliver unrivalled color accuracy, repeatability, and device longevity.

NOTE: Best with ViewSonic® CS-XRi1, compatible with X-Rite i1Display Pro and

i1 Pro 2.

49

Auto Pivot

With the Auto Pivot funcon, the monitor can detect the image display and adjust
the image’s orientaon on the screen automacally when pivong the screen
vercally or horizontally.

The applicaon installaon le is in the soware folder of the ViewSonic® CD. Or
you can visit: hp://color.viewsonic.com/support/soware/ to check and download
the latest version of the Auto Pivot applicaon.

NOTE: The Auto Pivot funcon uses DDC/CI to communicate with the monitor.

Before applying the Auto Pivot funcon, please make sure the DDC/CI
seng is set to On.

To enable the DDC/CI seng, do the following:

1. Open the OSD Menu and select the Setup Menu menu. Then press the 3 key to
enter the menu.

2. Press the 1 or 2 key to select DDC/CI. Then press the 3 key to enter its sub-menu.

3. Press the 1 or 2 key to select On. Then press the 3 key to conrm.

VP2458

Input

Select

Color Adjust ViewMode

DDC/CI

Save As

All Recall

Manual Image

On

Off

Adjust

Setup Menu

1920 X 1080@60HZ

50

Firmware Update

For the best display performance and to resolve any known issues, it is best to keep

your monitor updated with the latest rmware version. With the USB cable and
rmware update tool, you can easily update your monitor rmware any me.

You can visit: hps://color.viewsonic.com/support/soware/ to check and
download the latest rmware version with the update tool.

To update the rmware, do the following:

1. Check and download the Firmware Update Tool with the latest rmware version
for your monitor from: hp://color.viewsonic.com/support/soware/.

2. Connect the USB Type B male cable (square with 2 cut corners) to the USB Type B
port of your monitor. Then connect the other end of the cable to the USB port of
your computer.

3. Unzip the downloaded Firmware Update Tool and double-click on the .exe le
or .pkg le. Then follow the on-screen instrucons to complete the applicaon
installaon.

4. Launch the Firmware Update Tool. The applicaon will automacally detect and
verify your monitor model and current rmware version.

5. Click Update to upgrade your monitor rmware, and wait unl the upgrade
process is complete.

51

VP Series USB Firmware Update Tool v1.0

Model Name

Current Firmware

New Firmware

CheckSum

Model Name

Current Firmware

New Firmware

CheckSum

0%

Update EXIT(X)

CAUTION: Any interrupons during the rmware upgrade process may

permanently damage your monitor. Do not disconnect the USB cable or

turn o your PC and monitor.

52

Appendix

Specicaons

Item Category Specicaons

LCD Type IPS, Acve Matrix 1920 X 1080 LCD;

0.2745 (H)mm x 0.2745(V)mm pixel pitch
Display Size 60.47 cm, 24" (23.8” viewable)
Color Filter RGB vercal stripe
Glass Surface An-Glare type, 3H hard coang

Input Signal Video Sync TMDS digital (100 Ω)

:55-90 Khz, fv:48-75 hz

f

h

Compability PC Up to 1920 x 1080

Macintosh Up to 1920 x 1080
Recommended 1920 x 1080 @ 60Hz

Resoluon

Power
Display area Full Scan (H x V) 527.04 x 296.46 mm (20.75” x 11.67”)

Operang
condions

Storage

condions

1

2

Supported 1920 x 1080 @ 60Hz

1680 x 1050 @60Hz
1440 x 900 @ 60Hz
1280 x 1440 @ 60Hz
1280 x 1024 @ 60, 75Hz
1024 x 768 @ 60, 70, 75Hz
800 x 600 @ 56, 60, 72, 75Hz
720 x 400 @ 70Hz
640 x 480 @ 60, 72, 75Hz

Input Voltage AC 100-240V, 50/60 Hz (auto switch)

Temperature 0°C to 40°C (32°F to 104°F)
Humidity 20% to 90% (non-condensing)
Altude Up to 16,404 feet (4.9 km)
Temperature -20°C to 60°C (-4°F to 140°F)
Humidity 5% to 90% (non-condensing)
Altude To 40,000 feet (12 km)

Dimensions Physical

(W x H x D)

Wall Mount Dimensions 100 x 100 mm
Weight Physical 5.7 kg (12.54 lbs)

538.67 x 521.57 x 215 mm

(21.21” x 20.53” x 8.46”)

53

Item Category Specicaons

Power saving
modes

1

Do not set the graphics card in your computer to exceed these ming modes; doing so may result in

permanent damage to the display.

2

Please use the power adapter from ViewSonic® or an authorized source only.

3

The test condion follows EEI standard.

3

On

17.5W (Typical) (Blue LED)
O < 0.3W

54

Glossary

This secon describes the standard glossary of terms used in all LCD display models.
All terms are listed in alphabecal order.

NOTE: Some terms may not be applicable to your device.

A

B

Advanced DCR

Advanced DCR technology automacally detects the image signal and

intelligently controls the backlight brightness and color, to improve on the
ability to make the black blacker in a dark scene, and make the white whiter
in a bright environment.

Auto Detect

If the current input source has no signal, the monitor will automacally
switch to the next input opon. This funcon on some models is disabled by

default.

Black Stabilizaon

ViewSonic’s Black stabilizaon provides heightened visibility and detail by

brightening dark scenes.

Blue Light Filter

Adjusts the lter that blocks high-energy blue light for a more comfortable

viewing experience.

Brightness

Adjusts background black levels of the screen image.

55

C

Color Adjust

Provides several color adjustment modes, to help adjust the color sengs to
t the user’s needs.

Color Format

The monitor can detect the input signal color format automacally. You can
manually change the color format opons to t the correct color format

range if the colors are not displayed correctly.

Opons Descripon

Auto The monitor automacally recognizes the color format

and the black and white levels.

RGB
(Full Range)

RGB
(Limited Range)

YUV
(Full Range)

YUV
(Limited Range)

Color Space

Allows users to choose which color space they would like to use for monitor
color output (RGB, YUV).

Color Temperature

Allows users to select specic color temperature sengs to further

customize their viewing experience.

Panel Default Panel original status

The input signal color format is RGB and the black and
white levels are full.

The input signal color format is RGB and the black and
white levels are limited.

The input signal color format is YUV and the black and
white levels are full.

The input signal color format is YUV and the black and
white levels are limited.

sRGB Standard color space used for the Windows system.
Bluish Set the color temperature to 9300K.
Cool Set the color temperature to 7500K.
Nave Default color temperature. Recommended for general use.
Warm Set the color temperature to 5000K.

Contrast

Adjusts the dierence between the image background (black level) and the

foreground (white level).

56

G

Gain

Adjusts the white temperature to customize your USER COLOR, which can

be saved in “User Mode”, or a specic color temperature and gain value

(red, green, and blue).

Game Mode

Integrang a gaming-oriented OSD design including pre-calibrated FPS,
RTS, and MOBA gaming sengs. Each mode is funconally customized
with in-game tesng and adjustments made for the best blend of color and

technology.

Gamma

Allows users to manually adjust the brightness level of the monitor’s
grayscale levels.

H

I

Hue

Adjusts the nt of each color (red, green, blue, cyan, magenta, and yellow).

Informaon

Displays the ming mode (video signal input) coming from the graphics

card in the computer, the LCD model number, the serial number, and
the ViewSonic® website URL. See your graphics cards’s user guide for

instrucons on changing the resoluon and refresh rate (vercal frequency).

NOTE: VESA 1024 x 768 @ 60Hz, for example, means that the resoluon

is 1024 x 768 and the refresh rate is 60Hz.

Input Select

Toggles between the various input opons that are available for the

monitor.

L

Low Input Lag

ViewSonic® oers low input lag, ulizing a monitor process reducer, which

decreases signal latency. Under the “Low Input Lag” sub-menu, you can

select the appropriate speed for your desired use from the two opons.

57

M

Manual Image Adjust

Displays the “Manual Image Adjust” menu. You can manually set a variety of
image quality adjustments.

Memory Recall

Returns the adjustments back to factory sengs if the display is operang in
a factory preset ming mode listed in the “Specicaons” of this manual.

NOTE: (Excepon) This control does not aect changes made in the

“Language Select” or “Power Lock Seng”.

O

Oset

Adjusts black levels for red, green, and blue. The gain and oset funcons

allow users to control the white balance for the upmost control when

manipulang contrast and dark scenes.

OSD Pivot

Sets the monitor OSD Menu display direcon.

Opons Descripon

Auto With a built-in G sensor, the OSD can auto pivot when

posioned vercally.

0° Sets the OSD Menu without a pivot.
+90° Sets the OSD Menu with a +90° pivot.

-90° Sets the OSD Menu with a -90° pivot.

Overscan

Refers to a cropped image on your monitor’s screen. A seng on your

monitor zooms in on movie content, so that you can’t see the outermost

edges of the lm.

58

R

Recall

Resets the ViewMode monitor sengs.

Resoluon Noce

The noce tells users that the current viewing resoluon is not the correct
nave resoluon. This noce will appear in the display sengs window
when seng up the display resoluon.

Response Time

Adjusts the response me, creang smooth images without streaking,
blurring or ghosng. A low response me is perfect for the most graphic-

intense gaming, and provides amazing visual quality while watching sports

or acon movies.

S

Saturaon

Adjusts the color depth of each color (red, green, blue, cyan, magenta, and
yellow).

Save As

The OSD save funcon is located in the main menu. There are proles which
allows the user to save their OSD sengs.

Setup Menu

Adjusts On-Screen Display (OSD) Menu sengs. Many of these sengs can
acvate on-screen display nocaons so users do not have to reopen the

menu.

Sharpness

Adjusts the picture quality of the monitor.

Standard Color

The monitor comes with several display industry color standards. Each color

mode can be selected for specic monitor applicaons.

V

Opons Descripon

sRGB Precise color gamut and gamma of sRGB standard.
Nave Original color presented by the LCD panel.

ViewMode

ViewSonic’s unique ViewMode feature oers “Standard”, “FPS Game”,

“RTS Game”, “MOBA Game”, “Movie”, “Web”, “Text”, “MAC”, and “Mono”

presets. These presets are specically designed to deliver an opmized
viewing experience for dierent screen applicaons.

59

Troubleshoong

This secon describes some common problems that you may experience when

using the monitor.

Problem or Issue Possible Soluons

No power • Make sure you have turned on the monitor.

Otherwise, touch the Power buon to turn on the
monitor.

• Make sure the power cord is properly and securely
connected to the monitor.

• Plug another electrical device into the power outlet to
verify that the outlet is supplying power.

Power is On, but no
image appears on the
screen

Wrong or abnormal
colors

Screen image is too
light or dark

• Make sure the video cable connecng the monitor to
the computer is properly and securely connected.

• Check for broken pins in the video cable connector.

• Adjust the brightness and contrast sengs.

• Make sure the correct input source is selected.

• If any colors (red, green, or blue) are missing, check
the video cable to make sure it is properly and
securely connected. Loose or broken pins in the cable

connector could cause an improper connecon.

• Connect the monitor to another computer.

• If you have an older graphics card, contact ViewSonic®
for a non-DDC adapter.

• Adjust brightness and contrast sengs via the OSD
Menu.

• Reset the monitor to factory sengs.

Screen image cuts in
and out

Screen image or text is
blurred

• Make sure the correct input source is selected.

• Check for bent or broken pins in the video cable
connector.

• Make sure the video cable connecng the monitor to
the computer is properly and securely connected.

• Adjust the resoluon to the correct Aspect Rao.

• Reset the monitor to factory sengs.

60

Problem or Issue Possible Soluons

The screen isn’t
centered correctly

The screen appears
yellow

The OSD Menu
does not appear
on the screen/the
OSD controls are
inaccessible

Control panel keys do
not work

Some menus aren’t
selectable in the OSD

• Adjust the horizontal and vercal controls via the OSD
Menu.

• Check the Aspect Rao.

• Reset the monitor to factory sengs.

• Make sure the “Blue Light Filter” is O.

• Check whether the OSD Menu is locked. If yes, press
and hold the 2 and 3 key for 10 seconds.

• Turn o the monitor, unplug the power cord, plug it
back in, and then turn on the monitor.

• Reset the monitor to factory sengs.

• Press only one key at a me.

• Restart the computer.

• Adjust the ViewMode or the input source.

• Reset the monitor to factory sengs.

The monitor will not
adjust

USB devices connected
to the monitor do not
work

The external device
is connected, but no
image appears on the
screen

• Make sure there are no obstrucons near or on the
monitor, and that there is adequate spacing.

• Make sure the USB cable is connected properly.

• Try changing to another USB port (if applicable).

• Some USB devices require a higher electric current;
connect the device directly to the computer.

• Make sure the Power is On

• Adjust brightness and contrast via the OSD Menu.

• Check the connecng cable and make sure it is
properly and securely connected. Loose or broken
pins in the cable connector could cause an improper

connecon.

61

Maintenance

General Precauons

• Make sure the monitor is turned o and the power cable is unplugged from the
power outlet.

• Never spray or pour any liquid directly onto the screen or case.

• Handle the monitor with care, as a darker-colored monitor, if scued, may show
marks more clearly than a lighter-colored monitor.

Cleaning the Screen

• Wipe the screen with a clean, so, lint-free cloth. This removes dust and other
parcles.

• If the screen is sll not clean, apply a small amount of non-ammonia, non­alcohol based glass cleaner onto a clean, so, lint-free cloth; then wipe the

screen.

Cleaning the Case

• Use a so, dry cloth.

• If the case is sll not clean, apply a small amount of a non-ammonia, non-alcohol

based, mild non-abrasive detergent onto a clean, so, lint-free cloth, then wipe

the surface.

Disclaimer

• ViewSonic® does not recommend the use of any ammonia or alcohol-based
cleaners on the display screen or case. Some chemical cleaners have been
reported to damage the screen and/or case of the monitor.

• ViewSonic® will not be liable for damage resulng from use of any ammonia or
alcohol-based cleaners.

62

Regulatory and Service Information

Compliance Information

This section addresses all connected requirements and statements regarding
regulations. Confirmed corresponding applications shall refer to nameplate labels
and relevant markings on the unit.

FCC Compliance Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation. This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy, and if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved
by the party responsible for compliance could void your authority to operate the
equipment.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

63

CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage
Directive 2014/35/EU.

The following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical
and Electronic Equipment Directive 2012/19/EU (WEEE). The mark
indicates the requirement NOT to dispose of the equipment as unsorted
municipal waste, but use the return and collection systems according to
local law.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive
2011/65/EU of the European Parliament and the Council on restriction of the use
of certain hazardous substances in electrical and electronic equipment (RoHS2
Directive) and is deemed to comply with the maximum concentration values issued
by the European Technical Adaptation Committee (TAC) as shown below:

Substance Proposed Maximum

Concentration

Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr6+) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers

(PBDE)

Certain components of products as stated above are exempted under the Annex
III of the RoHS2 Directives as noted below:

• Mercury in cold cathode fluorescent lamps and external electrode fluorescent
lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):

0.1% < 0.1%

Actual Concentration

 Short length (500 mm): maximum 3.5 mg per lamp.
 Medium length (> 500 mm and 1,500 mm): maximum 5 mg per lamp.
 Long length (> 1,500 mm): maximum 13 mg per lamp.

• Lead in glass of cathode ray tubes.

• Lead in glass of fluorescent tubes not exceeding 0.2% by weight.

• Lead as an alloying element in aluminum containing up to 0.4% lead by weight.

• Copper alloy containing up to 4% lead by weight.

64

• Lead in high melting temperature type solders (i.e. lead-based alloys containing
85% by weight or more lead).

• Electrical and electronic components containing lead in a glass or ceramic other
than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or
ceramic matrix compound.

Indian Restriction of Hazardous Substances

Restriction on Hazardous Substances statement (India). This product complies
with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent
chromium, polybrominated biphenyls or polybrominated diphenyl ethers in
concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for
the exemptions set in Schedule 2 of the Rule.

Product Disposal at End of Product Life

ViewSonic® respects the environment and is committed to working and living
green. Thank you for being part of Smarter, Greener Computing. Please visit the

ViewSonic® website to learn more.

USA & Canada:

http://www.viewsonic.com/company/green/recycle-program/

Europe:

http://www.viewsoniceurope.com/eu/support/call-desk/

Taiwan:

https://recycle.epa.gov.tw/

65

Copyright Information

Copyright© ViewSonic® Corporation, 2019. All rights reserved.

Macintosh and Power Macintosh are registered trademarks of Apple Inc.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft
Corporation in the United States and other countries.

ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are
registered trademarks of ViewSonic® Corporation.

VESA is a registered trademark of the Video Electronics Standards Association.
DPMS, DisplayPort, and DDC are trademarks of VESA.

ENERGY STAR® is a registered trademark of the U.S. Environmental Protection
Agency (EPA).

As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this
product meets the ENERGY STAR® guidelines for energy efficiency.

Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial

errors or omissions contained herein; nor for incidental or consequential damages

resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic® Corporation
reserves the right to change product specifications without notice. Information in
this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means,
for any purpose without prior written permission from ViewSonic® Corporation.

VP2458_UG_ENG_1b_20190130

66

Customer Service

For technical support or product service, see the table below or contact your
reseller.

NOTE: You will need the product’s serial number.

Country/ Region Website Country/ Region Website

Asia Pacific & Africa

Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/

中国 (China)

Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/

Indonesia www.viewsonic.com/id/ Israel www.viewsonic.com/il/

日本 (Japan)

Malaysia www.viewsonic.com/my/ Middle East www.viewsonic.com/me/

Myanmar www.viewsonic.com/mm/ Nepal www.viewsonic.com/np/

New Zealand www.viewsonic.com/nz/ Pakistan www.viewsonic.com/pk/

Philippines www.viewsonic.com/ph/ Singapore www.viewsonic.com/sg/

臺灣 (Taiwan)

Việt Nam www.viewsonic.com/vn/ South Africa & Maurius www.viewsonic.com/za/

www.viewsonic.com.cn

www.viewsonic.com/jp/ Korea www.viewsonic.com/kr/

www.viewsonic.com/tw/

香港 (繁體中文)

ประเทศไทย

www.viewsonic.com/hk/

www.viewsonic.com/th/

Americas

United States www.viewsonic.com/us Canada www.viewsonic.com/us

Lan America www.viewsonic.com/la

Europe

Europe www.viewsonic.com/eu/ France www.viewsonic.com/fr/

Deutschland www.viewsonic.com/de/ Қазақстан www.viewsonic.com/kz/

Россия www.viewsonic.com/ru/ España www.viewsonic.com/es/

Türkiye www.viewsonic.com/tr/ Україна www.viewsonic.com/ua/

United Kingdom www.viewsonic.com/uk/

67

Limited Warranty

ViewSonic® Display

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and
workmanship during the warranty period. If a product proves to be defective
in material or workmanship during the warranty period, ViewSonic® will, at its
sole option, and as your sole remedy, repair or replace the product with a similar
product. Replacement Product or parts may include remanufactured or refurbished
parts or components. The repair or replacement unit or parts or components will
be covered by the balance of the time remaining on the customer’s original limited
warranty and the warranty period will not be extended. ViewSonic® provides
no warranty for any third-party software whether included with the product or
installed by the customer, installation of any unauthorized hardware parts or
components (e.g. Projector Lamps). (Please refer to: “What the warranty excludes
and does not cover” section).

How long the warranty is effective:

ViewSonic® displays are warranted for between 1 and 3 years, depending on your
country of purchase, for all parts including the light source and for all labor from
the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes and does not cover:

• Any product on which the serial number has been defaced, modified, or
removed.

• Damage, deterioration, or malfunction resulting from:

 Accident, misuse, neglect, fire, water, lightning, or other acts of nature,

unauthorized product modification, or failure to follow instructions supplied

with the product.
 Repair or attempted repair by anyone not authorized by ViewSonic®.
 Damage to or loss of any programs, data, or removable storage media.
 Normal wear and tear.
 Removal or installation of the product.

• Software or data loss occurring during repair or replacement.

• Any damage of the product due to shipment.

68

• Causes external to the product, such as electric power fluctuations or failure.

• Use of supplies or parts not meeting ViewSonic’s specifications.

• Failure of owner to perform periodic product maintenance as stated in the User
Guide.

• Any other cause which does not relate to a product defect.

• Damage caused by static (non-moving) images displayed for lengthy periods of
time (also referred to as image burn-in).

• Software - Any third-party software included with the product or installed by the
customer.

• Hardware/Accessories/Parts/Components – Installation of any unauthorized
hardware, accessories, consumable parts or components (e.g. Projector Lamps).

• Damage to, or abuse of, the coating on the surface of the display through
inappropriate cleaning as described in the product User Guide.

• Removal, installation, and set-up service charges, including wall-mounting of the
product.

How to get service:

• For information about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the “Customer Service” page). You will need
to provide your product’s serial number.

• To obtain warranty service, you will be required to provide: (a) the original dated
sales slip, (b) your name, (c) your address, (d) a description of the problem, and
(e) the serial number of the product.

• Take or ship the product, freight prepaid, in the original container to an
authorized ViewSonic® service center or ViewSonic®.

• For additional information or the name of the nearest ViewSonic® service center,
contact ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description
contained herein including the implied warranty of merchantability and fitness for a
particular purpose.

69

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:

• Damage to other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of time, loss of
profits, loss of business opportunity, loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of such
damages.

• Any other damages, whether incidental, consequential or otherwise.

• Any claim against the customer by any other party.

• Repair or attempted repair by anyone not authorized by ViewSonic®.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state. Some states do not allow limitations on implied
warranties and/or do not allow the exclusion of incidental or consequential
damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic® products sold outside of the
U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.

The warranty period for this product in mainland China (Hong Kong, Macao,
and Taiwan Excluded) is subject to the terms and conditions of the Maintenance
Guarantee Card.

For users in Europe and Russia, full details of warranty provided can be found at:

http://www.viewsonic.com/eu/ under “Support/Warranty Information”.

Display Warranty Term Template In UG
VSC_TEMP_2007

70

Mexico Limited Warranty

ViewSonic® Display

What the warranty covers:

ViewSonic® warrants its products to be free from defects in material and
workmanship, under normal use, during the warranty period. If a product
proves to be defective in material or workmanship during the warranty period,
ViewSonic® will, at its sole option, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or
components & accessories.

How long the warranty is effective:

ViewSonic® LCD displays are warranted for between 1 and 3 years, depending on
your country of purchase, for all parts including the light source and for all labour
from the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty excludes or does not cover:

• Any product on which the serial number has been defaced, modified or
removed.

• Damage, deterioration, or malfunction resulting from:

 Accident, misuse, neglect, fire, water, lightning, or other acts of nature,

unauthorized product modification, unauthorized attempted repair, or failure
to follow instructions supplied with the product.

 Causes external to the product, such as electrical power fluctuations or

failure.
 Use of supplies or parts not meeting ViewSonic®’s specifications.
 Normal wear and tear.
 Any other cause which does not relate to a product defect.

• Any product exhibiting a condition commonly known as “image burn-in” which
results when a static image is displayed on the product for an extended period of
time.

• Removal, installation, insurance, and set-up service charges.

71

How to get service:

For information about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the attached “Customer Service” page). You
will need to provide your product’s serial number, so please record the product
information in the space provided below on your purchase for your future use.
Please retain your receipt of proof of purchase to support your warranty claim.

For Your Records

Product Name: Model Number:

Document Number: Serial Number:

Purchase Date: Extended Warranty Purchase? (Y/N)

If so, what date does warranty expire?

• To obtain warranty service, you will be required to provide (a) the original dated
sales slip, (b) your name, (c) your address, (d) a description of the problem, and
(e) the serial number of the product.

• Take or ship the product, in the original container packaging, to an authorized
ViewSonic® service center.

• Round trip transportation costs for in-warranty products will be paid by
ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description
contained herein including the implied warranty of merchantability and fitness for a
particular purpose.

Exclusion of damages:

ViewSonic®’s liability is limited to the cost of repair or replacement of the product.
ViewSonic® shall not be liable for:

• Damage to other property caused by any defects in the product, damages
based upon inconvenience, loss of use of the product, loss of time, loss of
profits, loss of business opportunity, loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of such
damages.

• Any other damages, whether incidental, consequential or otherwise.

• Any claim against the customer by any other party.

• Repair or attempted repair by anyone not authorized by ViewSonic®.

72

Contact Informaon for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:

México, Av. de la Palma #8 Piso 2 Despacho 203, Corporavo Interpalmas,

Col. San Fernando Huixquilucan, Estado de México

Tel: [phone] hp://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:

Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: [phone]
E-Mail: [e-mail]

Puebla, Pue. (Matriz):

RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: [phone] CON 10 LINEAS
E-Mail: [e-mail]

Chihuahua:

Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: [phone]
E-Mail: [e-mail]

Distrito Federal:

QPLUS, S.A. de C.V.

Av. Coyoacán 931

Col. Del Valle 03100, México, D.F.
Tel: [phone]
E-Mail : [e-mail]

Villahermosa:

Compumantenimietnos Garanzados, S.A. de C.V.

AV. GREGORIO MENDEZ #1504
COL, FLORIDA C.P. 86040
Tel: [phone]
E-Mail: [e-mail]

Veracruz, Ver.:

CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: [phone]
E-Mail: [e-mail]

Cuernavaca:

Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: [phone]
E-Mail: [e-mail]

Guadalajara, Jal.:

SERVICRECE, S.A. de C.V.
Av. Niños Héroes # 2281

Col. Arcos Sur, Sector Juárez

44170, Guadalajara, Jalisco
Tel: [phone]
E-Mail: [e-mail]

Guerrero Acapulco:

GS Computación (Grupo Sesicomp)
Progreso #6-A, Colo Centro
39300 Acapulco, Guerrero
Tel: [phone]

MERIDA:

ELECTROSER
Av Reforma No. 403Gx39 y 41

Mérida, Yucatán, México CP97000

Tel: [phone]
E-Mail: [e-mail]

Tijuana:

STD
Av Ferrocarril Sonora #3780 L-C
Col 20 de Noviembr
Tijuana, Mexico

LCD Mexico Warranty Term Template In UG
VSC_TEMP_2008

Monterrey:

Global Product Services
Mar Caribe # 1987, Esquina con Golfo Pérsico
Fracc. Bernardo Reyes, CP 64280
Monterrey N.L. México
Tel: [phone]
E-Mail: [e-mail]

Oaxaca, Oax.:

CENTRO DE DISTRIBUCION Y
SERVICIO, S.A. de C.V.
Murguía # 708 P.A., Col. Centro, 68000, Oaxaca
Tel: [phone]
Fax: [phone]
E-Mail. [e-mail]

FOR USA SUPPORT:

ViewSonic® Corporaon
381 Brea Canyon Road, Walnut, CA. 91789 USA
Tel: [phone]

E-Mail: hp://www.viewsonic.com

73