Viewsonic VE902M-1 Service Bulletin 001

ViewSonic® Corporation

381 Brea Canyon Road •••• Walnut, CA 91789 •••• Tel: [phone] •••• Fax: [phone]

To : Authorized Service Providers Issue Date: January 19, 2005
Model # : VE902m-1

(VS10552)

Subject/Symptom: Service notification for (1) 2nd source power adapters and (2) firmware update to modify

the audio and brightness/contrast default values after auto adjust executed.

Prepared By :

Tommy Jue

Purpose: Service notification for (1) 2nd source power adapters and (2) firmware update to modify the audio and

brightness/contrast default values after auto adjust executed.

Service Bulletin Application: ASP Distribution:

Recall. - USA ASP
Service Inventory, Repairs In-Process & No Problem Found (NPF). - Canada ASP
Repairs In-Process & NPF. - Latin America ASP
Repairs In-Process. - 3rd Party ASP
Technician judgement for unit under service (symptomatic). - Supplier Service ASP

Change(s)/Countermeasure(s):

Part Location Part Description Part Number Repair Action Comment Failure

Power adapter, Potrans,

*Note: Repair action(s) that consist of the countermeasures contained in this or any other service bulletin(s), shall use D5 as the repair code. All other repair
action(s) outside of the service bulletin(s) shall use the appropriate repair codes contained in the Repair and Defect Codes Handbook (i.e. C7).

AC/DC, 19V, 3.42A, 65W,

UP06511190-02B, black

Power adapter, Delta, 19V,

3.42V, 65W

Firmware version

19E2TG2000

Service Bulletin

SB # VE902m-1_Series_SB_001

ECO # :

Cut-in S/N:
S/N Range:
Target Date: See comment section.

Approved By :

Eileen Nguyen

- Limited ASP

- ViewSonic Internal

- Complete ASP Listing

A-00000570 G0A D5

A-00001270

M-00001403

4951-2, 4983-1

nd

Source, cut-in

2
December 3, 2004

Audio default set to
85% and
brightness/contrast
to default to
programmed
values after auto
adjust is executed.
Cut-in December
29, 2004

Repair

Code

G0A D5

G0A D5

Code

Please contact the Quality Assurance Department at [phone] for further information.

4.19: Form, Service Bulletin 10/30/2002

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