ViewSonic VBS100-A, VBS100-L User Manual

VBS100-A / VBS100-L myViewBoard Box

User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://

www.viewsonic.com in English, or in specic languages using the Regional selection

box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

Model No. VS17677

Thank you for choosing ViewSonic

As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.

Once again, thank you for choosing ViewSonic !

Compliance Information

FCC Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

Warning: Use only power supplies listed in the user instructions. AVERTISSEMENT: Utilisez uniquement les sources d'alimentation mentionnées

dans les instructions d'utilisation.

You are cautioned that changes or modifications not expressly approved by the responsible for compliance could void your authority to operate the equipment.

For Canada

• This Class B digital apparatus complies with Canadian ICES-3(B)/ NMB-3(B).

• Cet appareil numérique de la classe B est conforme à la norme ICES-3(B)/ NMB3(B). Canada.

CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

Following information is only for EU-member states:

The mark is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE).

The mark indicates the requirement NOT to dispose the equipment including any spent or discarded batteries or accumulators as unsorted municipal waste, but use the return and collection systems available. If the batteries, accumulators and button cells included with this equipment, display the chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content of more than 0.0005% Mercury or more than,

0.002% Cadmium, or more than 0.004% Lead.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive), and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance

Proposed Maximum Concentration

Actual Concentration

Lead (Pb) 0.1% < 0.1% Mercury (Hg) 0.1% < 0.1% Cadmium (Cd) 0.01% < 0.01% Hexavalent Chromium (Cr

) 0.1% < 0.1% Polybrominated biphenyls (PBB) 0.1% < 0.1% Polybrominated diphenyl ethers

(PBDE)

0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below:

Examples of exempted components are:

1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent

lamps (CCFL and EEFL) for special purposes not exceeding (per lamp): (1) Short length (≦500 mm): maximum 3.5 mg per lamp. (2) Medium length (＞500 mm and ≦1,500 mm): maximum 5 mg per lamp. (3) Long length (＞1,500 mm): maximum 13 mg per lamp.

2. Lead in glass of cathode ray tubes.

3. Lead in glass of fluorescent tubes not exceeding 0.2% by weight.

4. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.

5. Copper alloy containing up to 4% lead by weight.

6. Lead in high melting temperature type solders (i.e. lead-based alloys containing

85% by weight or more lead).

7. Electrical and electronic components containing lead in a glass or ceramic other

than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

Contents

Compliance Information ..........................................................i

FCC Statement .................................................................................... i

CE Conformity for European Countries ............................................... i

Declaration of RoHS2 Compliance ......................................................ii

For Your Records ............................................................................... 1

1. PRODUCT OVERVIEW ........................................................2

Package contents ............................................................................... 2

Front view ........................................................................................... 3

Rear View ........................................................................................... 4

2. Getting Started .....................................................................5

Connecting the AC power .................................................................. 5

Connecting to local area network (LAN) ............................................. 6

Connecting a mouse and keyboard .................................................... 7

3. Performing additional connections ...................................8

Connecting to USB type-C devices .................................................... 8

Connecting to RS232 ......................................................................... 8

Installing the Hardware ..................................................................... 11

4. Operating the myViewBoard Box.....................................13

myViewBoard Box screens .............................................................. 13

myViewBoard for Windows Tasks .................................................... 16

myViewBoard Companion App Tasks .............................................. 20

5. Troubleshooting ................................................................22

6. Specifications ....................................................................24

Other Information ..................................................................26

Customer Support ............................................................................ 26

Limited Warranty .............................................................................. 27

iii

Copyright Information

Corporation. Disclaimer:ViewSonic Corporation shall not be liable for technical or editorial errors

or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation.

For Your Records

Product Name:

Model Number: Document Number: Serial Number: Purchase Date:

Product disposal at end of product life

ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing.

Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/call-desk/ Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx

VBS100-A / VBS100-L

myViewBoard Box

VS17677 VBS100_UG_ENG Rev. 1B 03-12-20 _______________________________________ _______________________________________

1. PRODUCT OVERVIEW

Package contents

Please take a moment to check if all the necessary items are included in the package. If anything is missing or damaged, please contact your dealer immediately.

VBS100-A / VBS100-L

Power adapter x 1(Ac plug type * 4(UK/AU/US/EU)

HDMI cable x 1

Quick start guide (QSG)

myViewBoard Box

Contents

/ŶƐƚĂůůĂƟŽŶ

USB

HDMI OUTRS232

DP OUT

RESET5VUSB HDMI IN

RJ45 Cable

Quick Start Guide

HDMI Cable

VBS100

Monitor

Computer

A/V device

Projector

'ĞƫŶŐ^ƚĂƌƚĞĚ

myViewBoard for windows

Computer

US EUROPE UK AUS

myViewBoard Companion for Android

55FCA2F3

Monitor

Monitor Monitor

iOS/ Android

Model No.: VS17677 / VBS100_QSG_1b_20210309

Front view

RESET

No. Components Description

1 Reset button Performs a hardware-reset of the device

2 Power LED Indicates system power status:

3 DC Jack 5V System power input connector. 4 GB-LAN (RJ-45) Gigabit Ethernet + 802.3at class4 Gigabit

3 4

USB HDMI IN

-Blue: power on

-None: power off

Power over Ethernet `

GB-LAN status

- Yellow (Flashing) Activity on the link.

- Yellow (Off) No activity on the link.

-Green (ON) Activity link with 100M speed.

-Orange (ON) Activity link with 1000M speed.

-Green/Orange (Off) Activity link with 10M speed.

5 USB 2.0 (Type-A) ports Universal Serial Bus 2.0 500mA

*Note1/Note2

6 USB 3.0 (Type-A) ports Universal Serial Bus 3.0 900mA

*Note1/Note2

7 HDMI IN V1.4b(Type A) port High-definition multimedia interface

signal input: connects to a PC with HDMI output, set-top box, or other video devices (HD 720P)

*Note3

Note1: Only support FAT32 format. Note2: USB camera or UVC device does not support hot-plug mode. Note3: Running USB type-C and HDMI connections at the same time is NOT supported.

Only one display output can be active.

Rear View

RESET

USB HDMI IN

3 4

USB

DP OUT

HDMI OUTRS232

1 2 3

No. Components Description

1 RS232 port* RS232 serial port cable: connects the

display (IFP or Projector) to an external computer. Certain functions can be controlled remotely by the PC, including power on/off, volume adjustment and more.

*Note1

2 USB3.0 (Type C) ports USB3.0 SuperSpeed support and

DisplayPort 1.2(1080@60Hz) output.

*Note2

3 HDMI OUT V2.0(Type A) port Connects the other end of the HDMI ca-

ble to the HDMI port of a display device, for example Display or Projector …etc.

Note1: Set the baud rate of controlled devices to 9600 bps. Note2: Running USB type-C and HDMI connections at the same time is NOT supported.

Only one display output can be active.

2. Getting Started

LAN

Connecting the AC power

To connect your myViewBoard Box to a power source, perform the following:

1. Connect one end of the power cord to the AC adapter and the other end to a

power outlet.

2. Connect the AC adapter to the DC-in jack of your myViewBoard Box.

The myViewBoard Box supports the PoE feature. If connected to a Power Device (PD) or a Power Sourcing Equipment (PSE), the myViewBoard Box is able to power itself via the ethernet slot.

1. Connect a Power Device (PD) or a Power Sourcing Equipment (PSE) to a power

2. Connect an ethernet cable connected to the Power Device (PD) to the Power

If both power sources are available, the myViewBoard Box uses the AC adapter as the main power source.

outlet.

over Ethernet (PoE) slot of your myViewBoard Box.

PoE

LAN

Connecting to local area network (LAN)

1. Connect one end of the RJ-45 cable to the LAN port of your myViewBoard Box.

2. Connect the other end of the RJ-45 cable to a network connection device or a

network wall connector.

LAN

3. Connecting a display device

Use an HDMI cable (not supplied) to connect to an external display.

1. Connect one end of the HDMI cable to the HDMI port of the myViewBoard Box.

2. Connect the other end of the HDMI cable to the HDMI port of a display device.

Connecting a mouse and keyboard

Connect the USB mouse and USB keyboard to the USB2.0 ports of your myViewBoard Box.

3. Performing additional connections

Connecting to USB type-C devices

• USB type-C compatible device connect to the monitor or projector.

• USB type-C supports DP1.2/out (1080P@60Hz) only.

• No support for running USB type-C and HDMI connections at the same time.

Connecting to RS232

An RS-232 connection provides the ability to turn on myViewBoard Box, adjust volume or switch the input source from a remote PC or console.

Note: Set the baud rate of all control devices to 9600 bps.

Internet

[RJ-45]

ROUTER

[RJ-45]

Serial Port Cable

ViewSonic provides vController, an easy-to-use control tool.

Projector LAN Port:4661

Projector LAN Port:23

Display LAN Port:5000

Learn more and download the vController software from the ViewSonic website

Installing the Hardware

Option1

Mounting the VBS100 (VB-WMK-001/VB-STND-001)

Mount the VBS100 to the back of your display device.

Note: Verify that your display device supports VESA mounting. Refer to the following

illustration for size measurements:

Option2

Mounting the VBS100 on T-bar

4. Operating the myViewBoard Box

myViewBoard Box screens

The myViewBoard Box shows the following screen on startup:

myViewBoard Box startup screen description.

MVBA (myViewBoard Android) : To access, click

V-Launch Menu : To access, click on the default screen.

on the default screen.

The V-Launch menu provides access to the following features:

Display

In a SCALE-UP classroom, the teacher can initiate a discussion by broadcasting their screen to all the displays connected to ViewBoard Stream. Students can also share their own screen to the nearby display to interact with the rest of the class.

EnterpriseAgent

Refers to an application by 42Gears, which is signed by the device manufacturers (OEMs) to enable administrators to use advanced lockdown and management features of 42Gears products on the device.

Explorer

An easy and powerful file explorer for Android devices.

Lightning

A free web browser for Android that is fast and easy to use.

myViewBoard

An ecosystem where users create their own personal digital whiteboard in the cloud. Users can create, view and present these virtual whiteboards wherever they are, using one of the myViewBoard software solutions available.

RevelDigital Player

Turns your Android-based myViewBoard Box into digital signage. The Revel Digital Player app works in conjunction with the Revel Digital management portal (www.reveldigital.com) and provides the public-facing content for your own digital signage network. Note: Once the RevelDigital Player app is successfully registered, myViewBoard Box sets the RevelDigital Player APP as the default app to start automatically every time the device is powered on. After this has been set, you need to start the myViewBoard Stream app manually to use the myViewBoard Stream app again.

Settings

Provides access to system setup. Enables you to quickly and easily set up your VBS100.

SureMDM Nix

SureMDM is a simple yet versatile EMM solution that enables businesses to secure, monitor, and manage mobile devices such as tablets, smartphones and other devices based on Android. SureMDM Agent uses Android Device Administrator permission to provide advanced mobile device management features.

Media player

Supports the following specifications:

- 4K/60: VP9, H265, H264

- 1080P/60: VC-1, MPEG-1/2/4, VP8

myViewBoard for Windows Tasks

Verify that the “Entity administration account” operation is running under the correct myViewBoard rating: https://myviewboard.com/education/pricing/

Rating Description

Basic myViewBoard account cannot use the stream video function

Professional myViewBoard account can stream video to 2 pcs of VBS100 at the

same time

Entity myViewBoard account can stream video to 2 pcs of VBS100 at the

same time

To send a ViewBoard screen or to receive users’ screens, tap the title bar.

Tap the Cast module to enable.

icon on the

Provide the Bind Code that was displayed on the myViewBoard Box.

Provide the One Time Password Code ( The OTP code is updated every 30 seconds) that was displayed on the myViewBoard Box.

Select

The entry changes to Display_73564411 if bonding was successful.

Display_73564411 from the list.

The cast / wireless presentation should begin streaming.

myViewBoard for Windows screencast to an IFP display.

myViewBoard Companion App Tasks

Verify that the “Entity administration account” is running under the correct myViewBoard account rating.

1. Tap the myViewBoard Companion app icon.

2. Sign in to myViewBoard Companion.

3. Use the QR code sign in feature to sign in to myViewBoard for Windows.

4. Tap your user avatar to

access the Settings screen.

5. Tap Stream, tap the

myViewBoard.

icon, and then tap Scan to bind streamer to

6. Position the QR code displayed on the myViewBoard Box inside the frame.

7. Back on the Companion app, press

8. If successful, the screen displays

mvb_streamer_55FCA2F3.

5. Troubleshooting

If you experience a problem with your ViewBoard Box Direct, refer to the following troubleshooting guide. If a problem persists, contact the service center.

The myViewBoard Box won’t start

• If the LED does not light blue during device boot up: Verify that the AC adapter is properly plugged into the DC-in jack of the

myViewBoard Box and to the power outlet.

• Verify that the DC connector is fully inserted into the correct socket on the front

of the myViewBoard Box.

• Check the power socket with another device (i.e. table lamp).

• If there is still no power, contact ViewSonic support or the Reseller from whom

the device was purchased.

Unable to access the LAN

• Verify that the RJ-45 cable is connected:

• one end to the LAN port of your myViewBoard Box

• the other end to a network connected device or a network wall connector

• Make sure you have configured the LAN settings correctly.

Unable to display to the monitor device

• Verify that the HDMI cable has been plugged in properly into the HDMI outlet.

Unable to access the myViewBoard ecosystem, or if required rewall ports are blocked

To properly access the myViewBoard ecosystem (including companion apps) on your network, request your IT department to open the following ports:

1. TCP Port 443 (HTTPS): outbound

2. UDP and TCP port 3478 bidirectional to the WebRTC servers

3. UDP Ports 50,000 – 65,535 (RTP/sRTP/RTCP) bidirectional to the WebRTC

servers. These ports are optional; if blocked, media will be proxied using TURN on port 3478.

The WebRTC protocol is actively used in screen sharing. Verify that these ports are open on your network fire-wall. For more information,

To check your connectivity status, visit: https://myviewboard.com/cast2/test/index.html.

click here.

View third party licenses:

• For Android Open Source Copyright Notice, refer to the Third-party licenses in

legal information.

• For LGPL source code, click on the LGPL source code in legal information. It will

be automatically downloaded to /storage. emulated/0/Download/lgpl-src.zip.

Optional accessories equipment: VSB050 (EZC-5201BS) USB Wireless Adapter

• Bluetooth mode: The VSB050 connects to the VBS100. It does not support

the sending of files in connected USB devices through Bluetooth. For security reasons, only files inside the internal memory can be sent through Bluetooth.

• WIFI mode: The VSB050 connects to a wireless network AP device to access

the Internet. You must remove the Ethernet RJ45 cable to enable wifi mode.

• HOTSPOT mode: To share via a VSB050 hotspot, you need to connect an

Ethernet RJ45 cable.

• Bluetooth mode: Test equipment model.

• Logitech K580 SLIM MULTI-DEVICE WIRELESS KEYBOARD CHROME OS

EDITION

https://www.logitech.com/en-us/product/k580-slim-multi-device-wireless-keyboard

• Logitech M585 MULTI-DEVICE Multi-Tasking Mouse

https://www.logitech.com/en-us/product/m585-wireless-mouse

6. Specications

Item Description

Processor

Operating system

Memory DDR 3L On-board Memory 2GB

Storage eMMC 16GB

LAN Gigabit RJ-45 PoE IEEE 802.3AT

Resolution

Rockchip RK3399 ARM Dual-core Cortex-A72 and Quad-core Cortex-A53

VBS100-A Android 8.1 VBS100-L Linux Debian 9

Type-C: DP1.2 Up to 1080P @60 Hz HDMI Input: V1.4b 720P@60 Hz HDMI Output: V2.0 4K @60 Hz

Front:

• DC Jack

• GB-LAN x 1( RJ-45 PoE IEEE 802.3AT class4)

• USB 2.0 x 1 (Type A)

• USB 3.0 x 1 (Type A)

Connectors

• HDMI in x 1 (Type A [19-pin female])

Rear:

• RS232 x 1 (D-Sub 9)

• USB 3.0 x 1 (Type C)

• HDMI out x 1 (Type A [19-pin female])

OPERATING CONDITION

STORAGE CONDITION

VESA mounting 75 x 75 mm

Dimensions 131.50 mm x 121.05 mm x 30.00 mm

Gross Weight 1040g

Temperature 32°F to 104°F (0°C to 40°C) Humidity 20% to 90% Non-Condensing

Temperature -4°F to 140°F (-20°C to +60°C) Humidity 20% to 90% Non-Condensing

Voltage Adapter DC 5V / PoE DC 37~57V

Item Description

AC Adapter

Output 5V DC, 4A

Input 100~240V AC, 50/60Hz universal

Ac plug type UK/AU/US/EU

Model Name: PA1024- 050IB400

Other Information

Customer Support

For technical support or product service, see the table below or contact your reseller.

NOTE: You will need the product serial number.

Country/ Region Website Country/ Region Website

Asia Pacific & Africa

Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/

中国 (China)

Hong Kong (English)

Indonesia www.viewsonic.com/id/ Israel www.viewsonic.com/il/

日本 (Japan)

Malaysia www.viewsonic.com/my/ Middle East www.viewsonic.com/me/

Myanmar www.viewsonic.com/mm/ Nepal www.viewsonic.com/np/

New Zealand www.viewsonic.com/nz/ Pakistan www.viewsonic.com/pk/

Philippines www.viewsonic.com/ph/ Singapore www.viewsonic.com/sg/

臺灣 (Taiwan)

Việt Nam

Americas

www.viewsonic.com.cn

www.viewsonic.com/ hk-en/

www.viewsonic.com/jp/ Korea www.viewsonic.com/kr/

www.viewsonic.com/tw/

www.viewsonic.com/vn/

香港 (繁體中文)

India www.viewsonic.com/in/

ประเทศไทย

South Africa &

Maurius

www.viewsonic.com/hk/

www.viewsonic.com/th/

www.viewsonic.com/za/

United States www.viewsonic.com/us Canada www.viewsonic.com/us

Lan America www.viewsonic.com/la

Europe

Europe www.viewsonic.com/eu/ France www.viewsonic.com/fr/

Deutschland www.viewsonic.com/de/ Қазақстан www.viewsonic.com/kz/

Россия www.viewsonic.com/ru/ España www.viewsonic.com/es/

Türkiye www.viewsonic.com/tr/ Україна www.viewsonic.com/ua/

United Kingdom www.viewsonic.com/uk/

Limited Warranty

VIEWSONIC Network Media Player

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.

How long the warranty is e󰀨ective:

ViewSonic Network Media Player are warranted for 1 year for labor from the date of the rst customer

purchase.

Who the warranty protects:

This warranty is valid only for the rst consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modied or removed.

2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, re, water, lightning, or other acts of nature, unauthorized product

modication, or failure to follow instructions supplied with the product.

b. Repair or attempted repair by anyone not authorized by ViewSonic. c. Causes external to the product, such as electric power uctuations or failure. d. Use of supplies or parts not meeting ViewSonic’s specications. e. Normal wear and tear. f. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static

image is displayed on the product for an extended period of time.

How to get service:

1. For information about receiving service under warranty, contact ViewSonic Customer Support (please refer to Customer Support page). You will need to provide your product’s serial number.

2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.

3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.

4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein

including the implied warranty of merchantability and tness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

1. Damage to other property caused by any defects in the product, damages based upon

inconvenience, loss of use of the product, loss of time, loss of prots, loss of business opportunity,

loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4.3: ViewSonic DMP Warranty DMP_LW01 Rev. 1A

06-25-09

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:

México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:

Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005 E-Mail: disc2@hmo.megared.net.mx

Puebla, Pue. (Matriz):

RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA, PUE. Tel: 01(52).222.891.55.77 CON 10 LINEAS E-Mail: datos@puebla.megared.net.mx

Chihuahua

Soluciones Globales en Computación C. Magisterio # 3321 Col. Magisterial Chihuahua, Chih. Tel: 4136954 E-Mail: Cefeo@soluglobales.com

Distrito Federal:

QPLUS, S.A. de C.V. Av. Coyoacán 931 Col. Del Valle 03100, México, D.F. Tel: 01(52)55-50-00-27-35 E-Mail: gacosta@qplus.com.mx

Guerrero Acapulco

GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro 39300 Acapulco, Guerrero Tel: 744-48-32627

MERIDA:

ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel: (52) 999-925-1916 E-Mail: rrrb@sureste.com

Tijuana:

STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembre Tijuana, Mexico

Villahermosa:

Compumantenimietnos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504 COL, FLORIDA C.P. 86040 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09 E-Mail: compumantenimientos@prodigy.net.mx

Veracruz, Ver.:

CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZÓN Y ALVARADO Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67 E-Mail: gacosta@qplus.com.mx

Cuernavaca

Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo C.P. 62040, Cuernavaca Morelos Tel: 01 777 3180579 / 01 777 3124014 E-Mail: aquevedo@compusupportcva.com

Guadalajara, Jal.:

SERVICRECE, S.A. de C.V. Av. Niños Héroes # 2281 Col. Arcos Sur, Sector Juárez 44170, Guadalajara, Jalisco Tel: 01(52)33-36-15-15-43 E-Mail: mmiranda@servicrece.com

Monterrey:

Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: 8129-5103 E-Mail: aydeem@gps1.com.mx

Oaxaca, Oax.:

CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V. Murguía # 708 P.A., Col. Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22 Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com

FOR USA SUPPORT:

ViewSonic Corporation 10 Pointe Dr. Suite 200. Brea, CA. 92821, UY.S.A Tel: 800-688-6688 E-Mail: http://www.viewsonic.com

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