ViewSonic PD1012 User Manual

PD1012
Pen Display

User Guide

Model No. VS15685

i

Following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical
and Electronic Equipment Directive 2002/96/EC (WEEE).

The mark indicates the requirement NOT to dispose the equipment as
unsorted municipal waste, but use the return and collection systems
according to local law.

If the batteries, accumulators and button cells included with this
equipment, display the chemical symbol Hg, Cd, or Pb, then it means
that the battery has a heavy metal content of more than 0.0005%
Mercury or more than, 0.002% Cadmium, or more than 0.004% Lead.

Compliance Information

ii

Important Safety Instructions

1. DO NOT place objects on top of the device, as objects may scratch the
screen.

2. DO NOT expose the device to dirty or dusty environments.

3. DO NOT place the device on an uneven or unstable surface.

4. DO NOT insert any foreign objects into the device.

5. DO NOT expose the device to strong magnetic or electrical eld.

6. DO NOT expose the device to direct sunlight as it can damage the LCD
Screen. Keep it away from heat sources.

7. DO NOT use the device in the rain.

8. Please check with your Local Authority or retailer for proper disposal of
electronic products.

9. The device may produce some heat during normal operation or
charging. To prevent discomfort or injury from heat exposure, DO NOT
leave the device on your lap.

10. POWER INPUT RATING: Refer to the rating label on the device. Only

use accessories specied by the manufacturer.

11. DO NOT use any sharp object to tap the screen.

12. Clean the touch screen with a soft cloth. If needed, dampen the cloth
slightly before cleaning. Never use abrasives or cleaning solutions.

13. Disconnect the device from an electrical outlet and power off before
cleaning the device.

14. DO NOT disassemble the device. Only a certied service technician
should perform repair.

15. Users have to use the connection to USB interfaces with USB 2.0
version or higher.

iii

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with
Directive 2011/65/EU of the European Parliament and the Council on
restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS2 Directive) and is deemed to comply with
the maximum concentration values issued by the European Technical
Adaptation Committee (TAC) as shown below:

Substance

Proposed Maximum

Concentration

Actual

Concentration

Lead (Pb) 0.1% < 0.1%

Mercury (Hg) 0.1% < 0.1%

Cadmium (Cd) 0.01% < 0.01%

Hexavalent Chromium (Cr6+) 0.1% < 0.1%

Polybrominated biphenyls (PBB) 0.1% < 0.1%

Polybrominated diphenyl ethers
(PBDE)

0.1% < 0.1%

Certain components of products as stated above are exempted under the
Annex III of the RoHS2 Directives as noted below:

Examples of exempted components are:

1. Mercury in cold cathode uorescent lamps and external electrode

uorescent lamps (CCFL and EEFL) for special purposes not exceeding

(per lamp):
(1) Short length (≦500 mm): maximum 3.5 mg per lamp.
(2) Medium length (＞500 mm and ≦1,500 mm): maximum 5 mg per

lamp.
(3) Long length (＞1,500 mm): maximum 13 mg per lamp.

2. Lead in glass of cathode ray tubes.

3. Lead in glass of uorescent tubes not exceeding 0.2% by weight.

4. Lead as an alloying element in aluminium containing up to 0.4% lead by
weight.

5. Copper alloy containing up to 4% lead by weight.

6. Lead in high melting temperature type solders (i.e. lead-based alloys
containing 85% by weight or more lead).

7. Electrical and electronic components containing lead in a glass or
ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic
devices, or in a glass or ceramic matrix compound.

iv

Copyright Information

Copyright © ViewSonic Corporation, 2014. All rights reserved.

ViewSonic and the three birds logo are registered trademarks of ViewSonic
Corporation.

Disclaimer: ViewSonic Corporation shall not be liable for technical or edito­rial errors or omissions contained herein; nor for incidental or consequential
damages resulting from furnishing this material, or the performance or use of
this product.

In the interest of continuing product improvement, ViewSonic Corporation
reserves the right to change product specications without notice. Informa­tion in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any
means, for any purpose without prior written permission from ViewSonic
Corporation.

Product Registration

To meet your future needs, and to receive any additional product informa­tion as it becomes available, please register your product on the Internet at:

www.viewsonic.com.

For Your Records

Product Name: PD1012

ViewSonic Pen Display

Model Number: VS15685

Document Number: PD1012_UG_ENG Rev. 1A 04-07-14

Serial Number: ____________________________________

Purchase Date: ____________________________________

Product disposal at end of product life

ViewSonic respects the environment and is committed to working and living
green. Thank you for being part of Smarter, Greener Computing. Please visit
ViewSonic website to learn more.

USA & Canada: http://www.viewsonic.com/company/green/recycle-program/

Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/

Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx

v

Contents

Compliance Information............................................................ i

Important Safety Instructions .................................................... ii

Declaration of RoHS2 Compliance ......................................... iii

Copyright Information ............................................................. iv

Product Registration ............................................................... iv

1. Introduction .......................................................................... 1

1.1 Packing List ..................................................................................... 1

1.2 Product Overview ............................................................................ 1

2. Installation and Setup .......................................................... 3

2.1 Installing the Driver .......................................................................... 3

2.2 Setting the display area ................................................................... 6

2.3 Handwriting Area Mapping .............................................................. 7

2.4 More Touch Function Settings ......................................................... 9

3. Troubleshooting .................................................................11

3.1 Monitor problems ........................................................................... 11

3.2 Interactive Pen Problems .............................................................. 12

3.3 Control key Problems .................................................................... 12

4. Product Specication .........................................................13

4.1 Monitor .......................................................................................... 13

4.2 Interactive Pen .............................................................................. 14

5. Appendix ............................................................................15

5.1 Replacing a pen tip ........................................................................ 15

Customer Support .................................................................16

Limited Warranty ...................................................................17

1

1. Introduction

1.1 Packing List

After unpacking, make sure that all of the following contents are included:



Pen Display

 Quick Start Guide
 Software CD
 Micro USB 3.0 Y-type Cable
 Mini USB 2.0 - USB Canle
 Pen tip replacement tool
 Interactive Pen
 Pen tip x 3
 Warranty catd (For China only)
 Pen Strap

If there is a defect or missing part, please contact your dealer.

1.2 Product Overview

1.2.1 Front and Side View

① Display and pen touch area.
② Power button and Light indicator: Red for no signal input; Blue for

screen on; Blank for no power or when screen is turned off.

③ Control key buttons: 1-[Left-Shift], 2-[Left-Ctrl], 3-[Left-Alt], 4-[Space].
④ P1 Port: It is Mini-B type for signal input.

P2 Port: It is Micro-B type for power input (In addition to using the
Micro 3.0 main power supply, you can also use an external power

supply. Please refer to the specication page for the recommended

power adapter.)

2

1.2.2 Rear View

⑤ Interactive pen holder strap
⑥ Stand (x2)
⑦ Kensington lock
⑧ Foot rubber (x4)
⑨ Rear label
⑩ Micro 3.0 Port: for signal input and power supply

Caution: Avoid the risk of electric shock. Do not open the housing by

yourself. Please contact maintenance personnel if any problem
countered.

1.2.3 Interactive Pen

The interactive pen uses electromagnetic resonance technology, and is
battery free.

3

2. Installation and Setup

2.1 Installing the Driver

Use the included Micro USB 3.0 Y-type cable to connect the device to
your desktop or notebook PC, as shown below. The screen will be off,
but the red LED indicator light will turn on.

Note: When connecting the device to a PC/NB, plug in both of the USB

connectors to make sure there is sufcient power.

2.1.1 Installing DisplayLink display drivers and software

(Recommendation: When installing the DisplayLink driver, please
make sure the Pen Display is connected to your PC or notebook.)

1) Open the accompanying driver and software CD, click on

DisplayLink_xx.exe to start the installation on Windows (For

installation on Mac OS, click Displaylink Installer-xx.dmg). After
installation you may be prompted to restart your computer.

Note: The latest DisplayLink DisplayLink driver is available for free

download at: http://www.displaylink.com/support/downloads.php

4

2.1.2 Handwriting driver installation

1) Open the driver CD, and click on Pen Display xxx.exe to start
installation on Windows. For installation on Mac OS, click Installxxx.
dmg.

5

2) Click Install to begin the installation.

3) After complete the installation, you need restart your PC.

6

2.2 Setting the display area

Setup environment for Windows 7/8

To access the setup window, click Start → Control Panel → Display →
Adjust Resolution.

1) When installing your PD1012 device, you will also see additional

options for conguring multiple displays.

2) There are 4 multiple display options to choose from:

a. Duplicate the display screen: in mirror display mode, the same

resolution will appear on both the main and duplicate screens.

b. Extend the display: the display will be extended to the right

(default setting).

c. Show desktop on screen 1: only shows the desktop on the main

monitor.

d. Show desktop on screen 2: only shows the desktop on the

extend monitor.

3) Select Extend these displays then press OK to exit.

7

2.3 Handwriting Area Mapping

1) Press Start, select and click on Pen Display.

2) Enter Mapping and set Select Monitor as Monitor 2.

Note:

1. The pen’s accuracy has been ne-tuned during production. If needed,

click Calibrate to adjust it manually.

2. When the desktop computer is connected to the PD1012 and general
display, manually select the appropriate rotation for monitor 2.

8

3) Use the pen display to draw inside the dialog box that is displayed
on-screen to test and set the pressure sensitivity level. The
sensitivity parameter can be adjusted by using the little wheel on
the Try Here screen in Pen Setting interface.

4) Click Save then Exit to complete the setting procedure.

Note: The pen supports multiple pressure levels. Select a pressure-

sensitive tool from your application’s tool palette: when you press the
pen tip lightly, softer color or thinner lines will show. Press harder and
dense color or thicker lines will appear.

9

2.4 More Touch Function Settings

This section covers all of the built-in touch functions for Windows 7 and 8
operating systems.

2.4.1 Pen and Touch

Click Start → Control Panel → Pen and Touch → Flicks tab.

a. Pen Options: When using the stylus on the screen, you can adjust

the movement and pen button settings.

b. Flicks: You can use the pen display to quickly and easily perform

brush strokes on-screen.

c. Handwriting: You can select Use Automatic Learning or Don’t

use automatic learning and delete all previously collected data.

10

2.4.2 Tablet PC Settings

Click Start → Control Panel → Tablet PC Settings → Other tab → Go to
Input Panel Settings.

These settings can be used to customize the following Tablet PC Input
Panel features.

 Handwriting: Line width and writing spacing settings.
 Ink to text conversion: Handwriting recognition settings.
 Text completion: Auto-Complete and Predictive settings.
 Advanced: Gestures or Action settings.

11

3. Troubleshooting

3.1 Monitor problems

Problems Suggested action

No picture * Check USB cable should be completely connected to

the computer and monitor.
* Try another USB port of PC.
* Check computer whether are in dormancy mode. Press

keyboard or move the mouse to reactivate the system.
* Press Screen power button to make sure the screen

turned on.
* Try adjusting the brightness.
* Check that the computer is switched on.
* If you use laptop PC, check that the external (RGB)

output is selected.
* Check that the DisplayLink Driver has been installed.
* Check that there is only one graphics card inside your

PC and make sure it is not SIS graphics card.

Dark screen * Adjust the brightness control.

* Backlight degradation after being used for a long period

may cause lower screen brightness.

Picture noise * Other electrical devices may cause electrical

interference.

Picture is fuzzy * Optimal picture quality is at native 1280 x 800 resolution.

Others * Make sure your PC meets the minimum requirements

and use the proper power supply. **
* Check if your drivers of graphics card and USB 3.0 are

up to date.
* Check if you have installed any incompatible software.

** Recommended minimum requirements for Hardware:

CPU 1.2G above, and supports SSE2.
RAM 2G above.
Graphics card Microsoft DirectX9 (Win8.1, DirectX10) above, and the

driver supports WDDM.

Power adapter When using P2 port for power input, please make sure

using 5V/1.5A power adapter in order to meet the China
MEPS I level.

12

3.2 Interactive Pen Problems

Problems Suggested action

The pen is no
function

* Try using mouse to double check, if mouse also no

function, please restarting your computer or your
application.

* Try to reinstall the driver.

Pen tip is too
short

* Check whether the pen tip is too short. If yes, replace

the pen nib.

The cursor move
incorrectly

* Eliminate interference from nearby electrical devices.
* Try restarting your computer for double check.
* Make sure the two-end side of USB cable is

connected to PC simultaneously.

3.3 Control key Problems

Problems Suggested action

The keys are
no function

* Make sure your PC has found the device (depend

on the PC settings, it usually takes about 10 sec. to

identify when turn on the device.).
* Try to restart your PC or turn of the screen once again.

The key action
is incorrectly

* Make sure you don’t press the other buttons.

Caution: Avoid the risk of electric shock. Do not open the shell by yourself.

Please contact the local technical support and/or agency where
you purchased the product, if you need further support.

13

4. Product Specication

4.1 Monitor

Display

Type 10.1” TFT LCD, LED,

Built-in interactive electromagnetic display modules

Resolution 1280 x 800, 1024 x 768, 800 x 600, 640 x 480 @ 60 Hz

Connector

USB P1: Mini-B type for signal input (USB2.0)

P2: Micro-B type for power input (5V/1.5A (Max) power

adapter is recommended);

Micro3.0: Micro-B type for signal input (USB3.0) and

power input

User Controls

Control keys Screen power, 1 [Left-Shift], 2 [Left-Ctrl], 3 [Left-Alt],

4 [Space]

Power supply

Input DC5V/0.9A (Micro 3.0), DC5V/1.5A (P2)

Power

Consumption

Tablet Monitor mode:
On: 4.5W (Micro 3.0); 7.5W (P2)
Standby: < 1W

Physical

Unit dimension 297.36 mm x 186.91 mm x 17.02 mm

Unit weight Net 0.64 kg, Gross 1.29 kg

Environmental

Temperature

Range

Operating: 0°C ~ +40°C
Storage: -20°C ~ +60°C

Relative

Humidity

Operating: 20% ~ 80%
Storage: 10% ~ 90%

14

4.2 Interactive Pen

Type

Technology method

Electromagnetic resonance method

Active area

Full screen

Technical Specs

Resolution 5080LPI (line per inch)

Tracking speed 220 PPS (points per second)

Pressure sensitive 2048 levels

Accuracy ± 0.5 mm (center), ± 2 mm (edge and corner)

Height readable 10 mm

Pen

Type Pressure-sensitive, cordless

Detectable pen tilt Tilt range ± 50°

User controls (switch) 1 side switches

Tip Replaceable

Note: Specication may be subject to change without prior notice.

15

5. Appendix

5.1 Replacing a pen tip

When the pen tip gets too short or develops a sharp edge, it can be
replaced with spare tips. To replace a pen tip, follow the steps below:

1) Use a tool (such as needle-nose pliers) to pull the old tip straight out
of the pen.

2) Insert a new pen tip into the stylus pen and push the tip in until it

Stops and is held rm.

16

Customer Support

For technical support or product service, see the table below or contact

your reseller.

Note : You will need the product serial number.

Country/Region Website

T= Telephone
C = CHAT ONLINE

Email

Australia/New
Zealand

www.viewsonic.com.au

AUS= 1800 880 818
NZ= 0800 008 822

[e-mail]

Canada www.viewsonic.com

T (Toll-Free)= 1-866-463-4775

T (Toll)= 1-424-233-2533

[e-mail]

Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/

Hong Kong www.hk.viewsonic.com T= 852 3102 2900 [e-mail]

India www.in.viewsonic.com T= 1800 266 0101 [e-mail]

Korea ap.viewsonic.com/kr/ T= 080 333 2131 [e-mail]

Latin America
(Argentina)

www.viewsonic.com/la/

C= http://www.viewsonic.com/

la/soporte/servicio-tecnico

[e-mail]

Latin America (Chile) www.viewsonic.com/la/

C= http://www.viewsonic.com/

la/soporte/servicio-tecnico

[e-mail]

Latin America
(Columbia)

www.viewsonic.com/la/

C= http://www.viewsonic.com/

la/soporte/servicio-tecnico

[e-mail]

Latin America
(Mexico)

www.viewsonic.com/la/

C= http://www.viewsonic.com/

la/soporte/servicio-tecnico

[e-mail]

Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F.

Tel: [phone])6547-6484
Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico

Latin America (Peru) www.viewsonic.com/la/

C= http://www.viewsonic.com/

la/soporte/servicio-tecnico

[e-mail]

Macau www.hk.viewsonic.com T= 853 2870 0303 [e-mail]

Middle East ap.viewsonic.com/me/ Contact your reseller [e-mail]

Puerto Rico & Virgin
Islands

www.viewsonic.com

T= 1-800-688-6688 (English)
C = http://www.viewsonic.com/

la/soporte/servicio-tecnico

[e-mail]
[e-mail]

Singapore/Malaysia/
Thailand

www.viewsonic.com.sg T= 65 6461 6044 [e-mail]

South Africa ap.viewsonic.com/za/ Contact your reseller [e-mail]

United States www.viewsonic.com

T (Toll-Free)= 1-800-688-6688

T (Toll)= 1-424-233-2530

[e-mail]

17

Limited Warranty

VIEWSONIC® PEN DISPLAY

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and
workmanship, under normal use, during the warranty period. If a product proves to
be defective in material or workmanship during the warranty period, ViewSonic will,
at its sole option, repair or replace the product with a like product. Replacement
product or parts may include remanufactured or refurbished parts or components.

How long the warranty is effective:

ViewSonic Pen Displays are warranted for 1 year for all parts and labor from the date

of the rst consumer purchase.

Who the warranty protects:

This warranty is valid only for the rst consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modied or removed.

2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, re, water, lightning, or other acts of nature,

unauthorized product modication, or failure to follow instructions supplied

with the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.

d. Causes external to the product, such as electrical power uctuations or

failure.

e. Use of supplies or parts not meeting ViewSonic's specications.

f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as "image burn-in" which

results when a static image is displayed on the product for an extended period of
time.

4. Removal, installation, one way transportation, insurance, and set-up service

charges.

How to get service:

1. For information about receiving service under warranty, contact ViewSonic

Customer Support (Please refer to Customer Support page). You will need to
provide your product's serial number.

2.

To obtain warranty service, you will be required to provide (a) the original dated sales
slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the
serial number of the product.

3. Take or ship the product freight prepaid in the original container to an authorized

ViewSonic service center or ViewSonic.

4. For additional information or the name of the nearest ViewSonic service center,

contact ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description

contained herein including the implied warranty of merchantability and tness for a

particular purpose.

4.3: ViewSonic Digitizer Warranty Page 1 of 2 DIGITIZER_LW01 Rev. 1A 10-24-12

18

Exclusion of damages:

ViewSonic's liability is limited to the cost of repair or replacement of the product.
ViewSonic shall not be liable for:

1. Damage to other property caused by any defects in the product, damages

based upon inconvenience, loss of use of the product, loss of time, loss of

prots, loss of business opportunity, loss of goodwill, interference with business

relationships, or other commercial loss, even if advised of the possibility of such
damages.

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by ViewSonic.

Effect of state law:

This warranty gives you specic legal rights, and you may also have other rights

which vary from state to state. Some states do not allow limitations on implied
warranties and/or do not allow the exclusion of incidental or consequential damages,
so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic products sold outside of the

U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and
Taiwan Excluded) is subject to the terms and conditions of the Maintenance
Guarantee Card.

For users in Europe and Russia, full details of warranty provided can be found in

www.viewsoniceurope.com under Support/Warranty Information.

4.3: ViewSonic Digitizer Warranty Page 1 of 2 DIGITIZER_LW01 Rev. 1A 10-24-12