ViewSonic CDE6502, EP5520, EP5520T User Manual
CDE6502
Commercial Display
User Guide
Model No.: VS16457
IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specic languages using the Regional selection
box in the upper right corner of our website. “Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual”
Thank you for choosing ViewSonic
With over 25 years as a world leading provider of visual solutions,
ViewSonic is dedicated to exceeding the world’s expectations for
technological evolution, innovation, and simplicity. At ViewSonic, we
believe that our products have the potential to make a positive impact
in the world, and we are condent that the ViewSonic product you have
chosen will serve you well.
Once again, thank you for choosing ViewSonic !
i
Compliance Information
NOTE: This section addresses all connected requirements and statements regarding regulations.
Confirmed corresponding applications shall refer to nameplate labels and relevant markings on
unit.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class A/
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his/her own
expense.
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: To comply with the limits for the Class A/Class B digital device, pursuant to Part 15 of
the FCC Rules, this device must be installed in computer equipment certified to comply with the
Class A/Class B limits. All cables used to connect the computer and peripherals must be shielded
and grounded. Operation with non-certified computers or non-shielded cables may result in
interference to radio or television reception. Changes and modifications not expressly approved by
the manufacturer could void the user’s authority to operate this equipment.
For Canada
CAN ICES-3 (A/B)/NMB-3(A/B)
ii
CE Conformity for European Countries
The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive
2014/35/EU.
Following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and Electronic
Equipment Directive 2012/19/EU (WEEE).
The mark indicates the requirement NOT to dispose of the equipment as unsorted
municipal waste, but use the return and collection systems according to local law.
If the batteries, accumulators and button cells included with this equipment, display the
chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content
of more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004%
Lead.
Industry Canada Notice
This device complies with Canadian RSS-210.To prevent radio interference to the licensed service,
this device is intended to be operated indoors and away from windows to provide maximum
shielding. Equipment (or its transmitting antenna) that is installed outdoors is subject to licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it
does not emit RF field in excess of Health Canada limits for the general population; consult Safety
Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca/rpb.
R&TTE Compliance Statement
This device complies with the Essential Requirements of the R&TTE Directive of the European
Union (1999/5/EC). This equipment meets the following conformance standards:
ETSI EN 300 328
EN 301 489-01
EN 301 489-17
EN 62311
Notified Countries: Germany, UK, Netherlands, Belgium, Sweden, Denmark,
Finland, France, Italy, Spain, Austria, Ireland, Portugal, Greece, Luxembourg,
Estonia, Latvia, Lithuania, Czech Republic, Slovakia, Slovenia, Hungary, Poland and Malta.
iii
Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive 2011/65/EU of the
European Parliament and the Council on restriction of the use of certain hazardous substances in
electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum
concentration values issued by the European Technical Adaptation Committee (TAC) as shown
below:
Substance
Proposed Maximum
Concentration
Actual Concentration
Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr
6+
) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%
Bis (2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1%
Butyl benzyl phthalate (BBP) 0.1% < 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP ) 0.1% < 0.1%
Certain components of products as stated above are exempted under the Annex III of the RoHS2
Directives as noted below:
Examples of exempted components are:
1. Mercury in cold cathode uorescent lamps and external electrode uorescent lamps (CCFL and
EEFL) for special purposes not exceeding (per lamp):
(1) Short length (≦500 mm): maximum 3.5 mg per lamp.
(2) Medium length (＞500 mm and ≦1,500 mm): maximum 5 mg per lamp.
(3) Long length (＞1,500 mm): maximum 13 mg per lamp.
2. Lead in glass of cathode ray tubes.
3. Lead in glass of uorescent tubes not exceeding 0.2% by weight.
4. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.
5. Copper alloy containing up to 4% lead by weight.
6. Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight
or more lead).
7. Electrical and electronic components containing lead in a glass or ceramic other than dielectric
ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
iv
Safety Precautions
FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND
USING THE LCD COLOR MONITOR:
• DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and
opening or removing covers may expose you to dangerous shock hazards or other risks. Refer
all servicing to qualied service personnel.
• Do not spill any liquids into the cabinet or use your monitor near water.
• Do not insert objects of any kind into the cabinet slots, as they may touch dangerous voltage
points, which can be harmful or fatal or may cause electric shock, re or equipment failure.
• Do not place any heavy objects on the power cord. Damage to the cord may cause shock or
re.
• Do not place this product on a sloping or unstable cart, stand or table, as the monitor may fall,
causing serious damage to the monitor.
• Do not place any objects onto the monitor and do not use the monitor outdoors.
• The inside of the uorescent tube located within the LCD monitor contains mercury. Please
follow the laws or rules of your municipality to dispose of the tube properly.
• Do not bend power cord.
• Do not use monitor in high temperature, humid, dusty, or oily areas.
• If monitor or glass is broken, do not come in contact with the liquid crystal and handle with
care.
• Allow adequate ventilation around the monitor, so that heat can properly dissipate. Do not
block ventilated openings or place the monitor near a radiator or other heat sources. Do not
put anything on top of the monitor.
• The power cable connector is the primary means of detaching the system from the power
supply. The monitor should be installed close to a power outlet, which is easily accessible.
• Handle with care when transporting. Save packaging for transporting.
• Please clean the holes of back cabinet to reject dirt and dust at least once a year because of
set reliability.
• If using the cooling fan continuously, it’s recommended to wipe holes a minimum of once a
month.
• When installing the remote control batteries;
- Align the batteries according to the (+) and (-) indications inside the case.
- Align the (-) indication of the battery rst inside the case.
WARNING:
Usage of other than specified head- or earphones can result in hearing loss due to excessive
sound pressures.
v
CAUTION:
Immediately unplug your monitor from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
• When the power supply cord or plug is damaged.
• If liquid has been spilled, or objects have fallen into the monitor.
• If the monitor has been exposed to rain or water.
• If the monitor has been dropped or the cabinet damaged.
• If the monitor does not operate normally by following operating instructions.
Recommended Use
CAUTION:
• For optimum performance, allow 20 minutes for warm-up.
• Rest your eyes periodically by focusing on an object at least 5 feet away. Blink often.
• Position the monitor at a 90° angle to windows and other light sources to minimize glare and
reections.
• Clean the LCD monitor surface with a lint-free, nonabrasive cloth. Avoid using any cleaning
solution or glass cleaner!
• Adjust the monitor’s brightness, contrast and sharpness controls to enhance readability.
• Avoid displaying xed patterns on the monitor for long periods of time to avoid image
persistence (after image effects).
• Get regular eye checkups.
Ergonomics
To realize the maximum ergonomic benefits, we recommend the following:
• Use the preset Size and Position controls with standard signals.
• Use the preset Color Setting.
• Use non-interlaced signals.
• Do not use primary color blue on a dark background, as it is difcult to see and may produce
eye fatigue due to insufcient contrast.
vi
Table Of Contents
9. Troubleshooting .................................. 17
10. TechnicalSpecications .................... 18
11. RS232 Protocol ................................... 20
11.1. Introduction .................................. 20
11.2. Description ................................... 20
11.2.1. Hardware specication ..... 20
11.2.2. Communication Setting .... 20
11.2.3. Command Message
Reference ......................... 20
11.3. Protocol ........................................ 21
11.3.1. Set-Function Listing .......... 21
11.3.2. Get-Function Listing ......... 25
11.3.3. Remote Control Pass-
through mode ................... 30
12. Other Information ............................... 33
Customer Support................................. 33
Limited Warranty .................................. 34
Mexico Limited Warranty ...................... 36
1. Unpacking and Installation .................. 1
1.1. Unpacking ...................................... 1
1.2. Package Contents .......................... 1
1.3. About Location / Environment ........ 1
1.4. About After-Image .......................... 2
1.5. Cleaning and Maintenance ............ 2
1.6. Carrying or Moving the display ....... 2
1.7. Installing the stand (Optional) ........ 3
1.8. Mounting on a Wall ......................... 4
1.8.1. VESA Grid .......................... 4
2. Parts and Functions ............................. 5
2.1. Control Panel ................................. 5
2.2. Input/Output Terminals ................... 5
2.3. Remote Control .............................. 6
2.3.1. General functions ............... 6
2.3.2. Inserting the batteries in the
remote control..................... 7
2.3.3. Handling the remote
control ................................. 7
2.3.4. Operating range of the
remote control .................... 7
3. Connections .......................................... 8
3.1. Cautions Before Connecting .......... 8
4. Operation ............................................... 9
4.1. Turning the display on or off ........... 9
4.2. Home Menu Overview .................... 9
5. System Settings .................................. 10
6. Network Settings .................................11
7. Menu List
.............................................................. 12
8. Using USB multi media player........... 14
8.1. Playing Photo ............................... 15
8.2. Playing Music ............................... 15
8.3. Playing Movie ............................... 16
vii
Copyright Information
Copyright © ViewSonic Corporation, 2016. All rights reserved.
ViewSonic
©
and the three birds logo are registered trademarks of ViewSonic Corporation.
ENERGY STAR
®
is a registered trademark of the U.S. Environmental Protection Agency (EPA).
As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meetsthe
ENERGY STAR® guidelines for energy efficiency.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions
contained herein; nor for incidental or consequential damages resulting from furnishing this
material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves the right to
change product specifications without notice. Information in this document may change without
notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose
without prior written permission from ViewSonic Corporation.
Product Registration
To meet your future needs, and to receive any additional product information as it becomes
available, please register your product on the Internet at: www.viewsonic.com.
The ViewSonic
®
Wizard CD-ROM also provides an opportunity for you to print the registration form,
which you may mail or fax to ViewSonic.
For Your Records
Product Name:
Model Number:
Document Number:
Serial Number:
Purchase Date:
CDE6502
ViewSonic Commercial Display
VS16457
CDE6502_UG_ENG Rev. 1A 02-24-17
Product disposal at end of product life
ViewSonic respects the environment and is committed to working and living green. Thank you for
being part of Smarter, Greener Computing.
Please visit ViewSonic website to learn more.
USA & Canada: http://www.viewsonic.com/company/green/recycle-program/
Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/
Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx
1
1. Unpacking and Installation
1.1. Unpacking
• This product is packed in a carton, together with the standard accessories.
• Any other optional accessories will be packed separately.
• Due to the size and weight of this display it is recommended for two people to move it.
• After opening the carton, ensure that the contents are complete and in good condition.
1.2. Package Contents
Please verify that you received the following items with your package content:
• LCD display
• CD ROM
• Remote control with AAA batteries
• Power cord (1.8 m)
• Quick Start Guide
HO ME
MU TE
EXIT
ME NU
INPU T
VOL
SOU ND
1
7
4
2
8
5
0
3
9
6
PICTUR E
ASP ECT
FRE EZE
SNA P
USB
SLEE P
SHO RTC UT
INFO
OK
RC-1313-0A
Quick Start GuideCD ROMPower Cord
Remote Control
and AAA Batteries
* The supplied power cord varies depending on destination.
NOTES:
• For all other regions, apply a power cord that conforms to the AC voltage of the power socket and has
been approved by and complies with the safety regulations of the particular country.
• You might like to save the package box and packing material for shipping the display.
1.3. About Location / Environment
Do not use in hot and cold rooms (locations)
• When the unit is used in rooms (locations) with low temperature, the picture may leave trails or appear
slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to
normal.
• Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct
sunlight or near a heater, or in high humidity, as this may cause the cabinet to deform and the screen to
malfunction, and affect the display’s performance.
• Environment condition:
Operating temperature: 5°C – 35°C
Operating humidity: 20 – 80 % ( no moisture condensation ) Storage temperature: -15°C – 45°C
Storage humidity: 10 – 80 % Atmospheric pressure: 86 kPa ~106 kPa
2
1.4. About After-Image
The extended use of xed image program material can cause a permanent afterimage on the screen.
This background image is viewable on normal programs in the form of a stationary xed image. This type of
irreversible screen deterioration can be limited by observing the following steps:
A. Reduce the brightness/contrast setting to a minimum viewing level.
B. Do not display the xed image for extended periods of time.
C. Turn the power off when not in actual use.
Important Information Regarding Use of Video Games, Computers, Captions or Other Fixed Image Displays.
• Do not allow a still picture to be displayed for an extended period, as this can cause a permanent after-
image to remain on the screen.
Examples of still pictures include logos, video games, computer images, teletext and images displayed in
4:3 mode.
CAUTIONS:
• The permanent after-image on the screen resulting from xed image use is not an operating defect and
as such is not covered by the warranty.
• This product is not designed to display xed images for extended periods of time.
1.5. Cleaning and Maintenance
To clean this unit, wipe with a soft, dry cloth.
Clean the cabinet with a soft, lint-free cloth, If the cabinet is especially dirty, moisten a soft, lint-free cloth in
a weak detergent solution, squeeze the excess moisture from the cloth, then wipe the cabinet with the cloth.
Use a clean cloth to dry the cabinet.
• Clean the screen with a soft, lint-free cloth.
• Use eyeglass cleaner to remove stubborn dirt from the screen.
• Never use alcohol, paint thinner or benzine to clean this unit.
1.6. Carrying or Moving the display
• When you move the display , hold the frame of the display .
• Be aware of the danger or harm which may caused by carrying or moving the display , as the bezel is
very thin.
• When transporting, do not subject the unit to shocks or vibration, or excessive force.
3
1.7. Installing the stand (Optional)
If the stand is provided, please read these instructions thoroughly before attempting this installation.
CAUTIONS:
• Make sure that you handle your Display very carefully when attempting assembly or removal of the stand.
If you are not sure of your ability to do this, or of your ability to use the tools necessary to complete this
job, refer to a professional installer or service personnel. The manufacturer is not responsible for any
damages or injuries that occur due to mishandling or improper assembly.
• When using a table or bench as an aid to assembly, make sure that you put down a soft cushion or
covering to prevent accidental scratching or damage to your Display’s nish.
• Before attempting assembly or removal of the stand, unplug the AC power cord.
To install the stand:
400mm
400mm
Display
Secure with four
screws (M8X15)
Stand
1. Remove the stand from the box and place it on a table or
bench.
You must pay attention to the direction of the stand. The wide
portion of the stand should go towards the front of the display.
2. Lay your display at (screen down) on the edge of a table or
bench. Make sure that you put down a soft cushion or cloth so
that your display is not scratched.
3. Put the stand column close to the back of the display, align the
screw holes on the stand column with the holes in the display,
then secure the stand to the display with four provided screws.
NOTES:
• The appearance of this product in these illustrations may differ from your actual product, and is for
comparative purposes only.
• We may change the design and specications without notice.
4
1.8. Mounting on a Wall
To mount this display to a wall, you will have to obtain a standard wall-mounting kit. We recommend using a
mounting interface that complies with UL1678 standard in North America.
VESA Grid
Protective Sheet
Table
1. Lay a protective sheet on a table, which was wrapped around the display when it was packaged, beneath
the screen surface so as not to scratch the screen face.
2. Ensure you have all accessories for mounting this display (wall mount, ceiling mount, table stand, etc).
3. Follow the instructions that come with the base mounting kit. Failure to follow correct mounting
procedures could result in damage to the equipment or injury to the user or installer. Product warranty
does not cover damage caused by improper installation.
4. For the wall-mounting kit, use M8 mounting screws (having a length 15-25 mm longer than the thickness
of the mounting bracket) and tighten them securely.
5. Unit without base weight = W Kg. The equipment and its associated mounting means still remain secure
during the test. For use only with UL Listed Wall Mount Bracket with minimum weight/load: W Kg.
Model Name W (kg)
CDE6502 47
Note: You must remove the stand before wall mounting.
1.8.1. VESA Grid
Model Name Vesa Grid
CDE6502 400(H) x 400(V)mm
Caution:
To prevent the display from falling:
• For wall or ceiling installation, we recommend installing the display with metal brackets which are
commercially available. For detailed installation instructions, refer to the guide received with the
respective bracket.
• To lessen the probability of injury and damage resulting from fall of the display in case of earthquake or
other natural disaster, be sure to consult the bracket manufacturer for installation location.
5
2. Parts and Functions
2.1. Control Panel
Remote Sensor
Power Indicator
: Press the button to volume up.
In the menu, this button also serves as
direction
button.
: Press the button to volume down.
In the menu, this button also serves as
direction
button.
: Press the button to open the setting menu.
: Press the button to display desktop (Home page) on
the screen.
In the menu, this button also serves as ▲ direction
button.
: Press the button to return to previous menu.
In the menu, this button also serves as ▼ direction
button
: Press the button to display input source menu or exit
the menu screen.
In the menu, this button also serves as the OK button.
: Switch the display power on or standby.
2.2. Input/Output Terminals
HDMI 1
(MHL)
HDMI 2
USB 2.0
(ARC)
VGA
PC IN
2
1
3
4
5
2
6
AC IN
7
8
LAN IN
1. PC IN
Enable connection to PC or other external devices with
VGA/AUDIO ports.
2. USB 2.0/3.0
USB standard interface, enable connection to USB 2.0,
USB 3.0 standard devices. When connecting, please
select the appropriate port.
3. HDMI1/2 Input
To connect with those equipments with HDMI or DVI
interface.HDMI1(MHL): Connect an MHL - enabled device
such as a cell phone to this jack to view the external
device’s screen on your display. HDMI2(ARC): Connect
an ARC-enabled home theater receiver to this jack.
4.
Connect headphones to this jack. The display is the
current audio output.
5. RS-232
For service, software upgrades and the other uses.
6. LAN IN
Enable connection to cable and log on to Internet.
7. Power Switch
Push to (1) to connect the power, push to (O) to cut off.
Note: Power switch can not be covered, and should keep the
power switch can be conveniently operated.
8. AC IN
Plug the AC cord into this jack and into a power outlet.
(~100-240V 50Hz/60Hz)
6
2.3. Remote Control
2.3.1. General functions
HOME
MUTE
EXIT
MENU
INPUT
VOL
SOUND
1
7
4
2
8
5
0
3
9
6
PICTURE
ASPECT
FREEZE
SNAP
USB
SL EEP
SHORTCUT
INFO
OK
RC-13 13-0A
Switch the display
power on or Standby
Select the screen size
Return to previous menu or
exit the on-screen menu
To conrm or enter a sub-menu
or toggle between options during
MENU operation.
Use Arrow buttons to navigate in
on-screen menu.
Display or exit the setting
menu screen
Control buttons for USB Multi Media
Player
/
: Previous/next
/
: Play/Pause button
/
: STOP button
/
/
: Fast forward/fast reverse
Press the button to display the
most-recently used Apps.
Press ▲ or ▼ button to select,
press OK to conrm.
Set up the sleep timer
Take a screenshot and store the data
onto your connected USB device.
If there is no USB storage, the
screenshot will be stored on the
built-in storage.
Folder’s Location: go to ES
File Explorer or USB Drive.
To freeze the current picture
Go to USB multi media play
VOLUME UP/DOWN
Select sound mode
Select picture mode
Mute the sound
Display desktop
(Home page) on the
screen
Display or exit the current
program information
0-9 number buttons
Display or exit input source menu
Notes:
• This operation manual provides a description based on operating functions with the remote control.
• In different mode, some buttons may have different function.
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