ViewSonic
®
EP5502
Multimedia Digital Poster
- User Guide
Model No. : VS13955
Compliance Information
For U.S.A.
This device complies with part 15 of FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy, and if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modications not expressly approved by the party
responsible for compliance could void your authority to operate the equipment.
For Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and Electronic
Equipment Directive 2002/96/EC (WEEE).
The mark indicates the requirement NOT to dispose the equipment as unsorted municipal
waste, but use the return and collection systems according to local law.
ViewSonic EP5502
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Important Safety Instructions
1. Read these instructions completely before using the equipment.
2. Keep these instructions in a safe place.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this equipment near water. Warning: To reduce the risk of re or electric shock,
do not expose this apparatus to rain or moisture.
6. Do not block any ventilation openings. Install the equipment in accordance with the
manufacturer’s instructions.
7. Do not install near any heat sources such as radiators, heat registers, stoves, or other
devices (including ampliers) that produce heat.
8. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug.
A polarized plug has two blades with one wider than the other. A grounding type plug has
two blades and a third grounding prong. The wide blade and the third prong are provided for
your safety. If the plug does not t into your outlet, consult an electrician for replacement of
the outlet.
9. Protect the power cord from being tread upon or pinched, particularly at the plug, and the
point where if emerges from the equipment. Be sure that the power outlet is located near the
equipment so that it is easily accessible.
10. Only use attachments/accessories specied by the manufacturer.
11. Use only with the cart, stand, tripod, bracket, or table specied by the
manufacturer, or sold with the equipment. When a cart is used, use caution
when moving the cart/equipment combination to avoid injury from tipping over.
12. Unplug this equipment when it will be unused for long periods of time.
13. Refer all servicing to qualied service personnel. Service is required when the unit has been
damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled
onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does
not operate normally or has been dropped.
ViewSonic EP5502
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Declaration of RoHS Compliance
This product has been designed and manufactured in compliance with Directive 2002/95/
EC of the European Parliament and the Council on restriction of the use of certain hazardous
substances in electrical and electronic equipment (RoHS Directive) and is deemed to comply
with the maximum concentration values issued by the European Technical Adaptation
Committee (TAC) as shown below:
Substance
Lead (Pb) 0,1% < 0,1%
Mercury (Hg) 0,1% < 0,1%
Cadmium (Cd) 0,01% < 0,01%
Hexavalent Chromium (Cr6+) 0,1% < 0,1%
Polybrominated biphenyls (PBB) 0,1% < 0,1%
Polybrominated diphenyl ethers (PBDE) 0,1% < 0,1%
Proposed Maximum Concentration
Actual Concentration
Certain components of products as stated above are exempted under the Annex of the RoHS
Directives as noted below:
Examples of exempted components are:
1. Mercury in compact uorescent lamps not exceeding 5 mg per lamp and in other lamps not
specically mentioned in the Annex of RoHS Directive.
2. Lead in glass of cathode ray tubes, electronic components, uorescent tubes, and electronic
ceramic parts (e.g. piezoelectronic devices).
3. Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or
more lead).
4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium
containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by
weight.
ViewSonic EP5502
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Copyright Information
Copyright © ViewSonic® Corporation, 2011. All rights reserved.
ViewSonic®, the three birds logo, OnView®, ViewMatch™, and ViewMeter® are registered
trademarks of ViewSonic® Corporation.
Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages resulting from
furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to
change product specications without notice. Information in this document may change without
notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any
purpose without prior written permission from ViewSonic® Corporation.
Product Registration
To meet your future needs, and to receive any additional product information as it becomes
available, please register your product on the Internet at: www.viewsonic.com.
For Your Records
Product Name:
Model Number:
Document Number:
Serial Number:
Purchase Date:
Product disposal at end of product life
ViewSonic respects the environment and is committed to working and living green. Thank you
for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more.
USA & Canada: http://www.viewsonic.com/company/green/recycle-program/
Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/
Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx
EP5502
ViewSonic Multimedia Digital Poster
VS13955
EP5502_UG_ENG Rev. 1A 12-22-10
ViewSonic EP5502
iv
Contents:
Chapter 1 Introduction ...................................................................................................2
1.1 System prole ..........................................................................................................2
1.2 System description...................................................................................................2
1.3 Attention about CF, SD, USB usage ........................................................................2
1.4 Function description ................................................................................................. 2
1.5 Supported media le format ..................................................................................... 3
Chapter 2 Interface denition ......................................................................................... 5
2.1 Product features.......................................................................................................5
Chapter 3 Remote control and menu setup ................................................................... 6
3.1 Remote control.........................................................................................................6
3.2 Replace remote control battery ................................................................................ 6
3.3 Menu operation ........................................................................................................ 7
Specications ............................................................................................................... 11
Congratulations on your purchase of ViewSonic ePoster. Please read carefully and follow all
instructions in the manual before rst use. The apparatus shall not be exposed to dripping or
splashing and that no objects lled with liquids, such as vases, shall be placed on the appara-
tus.
CAUTION:
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equiva-
1.
lent type.
To prevent injury, this apparatus must be securely attached to the oor/wall in accordance
2.
with the installation instructions.
ViewSonic EP5502
1
Chapter 1 Introduction
1.1 Systemprole
•
ViewSonic multimedia ePoster can play all kinds of multi-media les. To facilitate customers’
jobs, most of the operations can be well-established via remote control.
To new users:
Before enabling the ePoster, please ensure to plug in the power cable and insert memory card
properly. After the ePoster is on, it will play automatically. If there is no program in memory card,
it will display the main menu or startup picture.
Attention:
Do not change any default setting when unnecessary.
1.
Copy all media les under the root directory in memory card, and delete the les that are not
2.
used to play.
Keep the product far away from water when installing and conguring.
1.
Notes for CF card: before inserting CF card turn off the power, aligning the contact pins, do
2.
not insert with over strength, otherwise it will bend the pins and may burn off the decoder
board or driver board.
1.2 System description
•
Adopting signal-chip 1080P solution combined with decoder and driver, the system is stable
and reliable with long time work. It supports to read, decode and play AV les from ash disk
and other memory cards. It also supports AV signal input. This device has the function of multi
ad player and monitor.
1.3 Attention about CF, SD, USB usage
•
SD and CF card can’t be used at the same time.
1.
When there is CF card in the machine, the media les will be imported from ash disk to the
2.
CF card automatically if plugged in ash disk.
Read the media le in ash disk if there is no CF or SD card.
3.
CF card is the best choice if playing video le.
4.
The video le code rate should be below 20M bit rate.
5.
CF card is recommended for playing HD program.
6.
1.4 Function description
•
Auto copy function: Import the media le from ash disk to memory card automatically.
1.
Auto play system: users can set up time to switch input signal from different ports andinternal
2.
storage.
Timer on/off function.
3.
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Seamless play: no black screen when program is switched by following below requirements.
4.
1) All of the media les should be the same format, for example it can support sufx .TS/.
MPG video le.
2) The resolution, codec, code rate, frame rate should be the same for all video les, and the
audio coder, sample rate should be the same for all audio les.
Note: If high-definition (HD) playing combines with standard definition (SD) video file, it
should be followed as below:
1) Use video converter (like Ulead Video Studio) to convert the SD and HD video les to be
one HD video program.
2) Use video converter (like Ulead Video Studio) to convert the resolution, codec and frame
rate of SD le to be the same as the HD video le.
Video Function
LTI/CTI to improve the color performance
1.
10 Bit ADC conversion and processing
2.
Dynamic adaptive smoothing lter
3.
Interlace convert to progressive interlace
4.
Digital decoding and digital comb lter
5.
Supports PAL/SECAM/NTSC video formats
6.
1.5 Internal media player support format
•
File format
1.
Video Codec Container
Mpeg1,2 MPG, MPEG
MPEG2 ,H.264 MPEG2 –TS
MPEG2 MPEG2 –PS
MPEG4
Xvid 1.00,
Xvid 1.01, Xvid 1.02, Xvid 1.03, Xvid
1.10-beta1/2
H.264
H.264, MPEG1,2,4 MKV
Video Codec Container
Mpeg1,2
MPEG2 ,H.264 H264-TS
Photo Container
jpeg .jpg
Regular play
H264-TS
AVI, MP4
Seamless play
MPG, MPEG
MPEG2 –TS
Audio WMA, MP3, M4A(AAC)
ViewSonic EP5502
Supported audio coded format
3
Support video files include: MPEG2, H.264 file. DO NOT support DIVX6.x, MSVC/CRAM,
2.
MP42, GMC, IV32, RLE, cvid, VC1, RV20, WMV
Support audio files include: AC3,MP3,AAC,Cook. DO NOT support Sony ATRAC3, DTS,
3.
Dobly HD
Play
All Videos
loop
Support storage devices (memory card) in NTFS, FAT32 and FAT16. DO NOT support NTFS
4.
Play
All photos
compressed le
Upload content into internal storage:
Prepare a empty USB drive
•
Copy content to USB drive
•
Plug USB drive to USB port on main board
•
ePoster will download content form USB drive automatically
•
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Chapter2Interfacedenition
2.1 Product features
•
Function
CVBS port: Composite signal input
VGA port: VGA signal input **
YPbPr: Component signal input**
HDMI port:HDMI signal input
CF card slot: CF card input
USB port: USB ash disk input
**Important Note: VGA and YPbPr connection can not be used at the same time, and
their audio connection also can not be connected at the same time.
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Chapter 3 Remote control and menu setup
3.1 Remote control
•
3.2 Replace remote control battery
•
Open the battery cover
1.
Take out the battery box in the right direction as the following picture shows
2.
Remove the used battery
3.
Insert the new battery in the right way
4.
Put back the cover
5.
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3.3 Menu operation
•
Main Menu includes the following sub-menu: Input Source, System, Display, Clock Setup,
ON/OFF Time Setup, Volume Setup.
Press “SETUP” to enter Main Menu, press ↑↓to select the right item, press “play” to conrm
selection. Choose EXIT to exit the Main Menu.
Main Menu
Input Source
System
Display
Clock Setup
ON/OFF Time Setup
Volume Setup
EXIT
Input Source: The default input is card reading system, press ↑↓to select the right input,
press “play” to conrm selection.
Input Source
Storage
YPbPr
HDMI
AV
VGA
Return Main Menu
System:
System
Language: ENGLISH
Clock: OFF
Clock mode: --:--
Encrypt:
Auto play system:
Seamless play: OFF
Photo time: 10s
Restore default:
Return
> Language: 简体中文, ENGLISH
> Show time: On/off, the default mode is off
> Clock mode:--:--,--:--:--
> Encrypt: When activated it can play the encrypted media le in memory card, the unecrypted
le cannot be played. This function will be ready in Q4 2010.
> Auto play system: Play Media, Function Mode, Time Mode
> Play media: Play programs stored in CF card automatically
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Auto play system
Auto Play Conguration Play Media
Play Port Time Set
1 Storage 0:00
Start Time Port End Time
Off 0:00 Storage 0:0
Off 0:00 Storage 0:0
Off 0:00 Storage 0:0
Off 0:00 Storage 0:0
Return
Function Mode: programs can be played repeatedly according to pre-setup time.
Press ←→ button to select item and press ↑↓to set up parameter.
Auto play system
Auto Play Conguration Function Mode
Play Port Time Set
1 Storage 0:00
Start Time Port End Time
Off 0:00 Storage 0:0
Off 0:00 Storage 0:0
Off 0:00 Storage 0:0
Off 0:00 Storage 0:0
Return
Time mode: It will play according to programmed schedule. There are 4 time sessions to set up.
>Seamless play: The video le will play seamlessly if this function is turned on. Factory default
mode is off
Note:
If this function is enabled, the le format should be the same (including AV resolution, frame
1.
rate and other specication), otherwise there will be abnormalities.
Image play time: Set interval time from 5s to 60s, change by 5s every time.
2.
Restore default: Restore all parameters to factory mode.
3.
Display:
> Set screen Brightness, Contrast, Color, Sharpness, Tint
> Aspect ratio: Full, 4:3, 16:9, Zoom1, Zoom2, Auto.
> PC Setting: only applicable with VGA port
> Auto Adjust: adjust automatically according to the input signal
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> Horizontal Pos. / Vertical Pos.: adjust the position
> Clock: adjust the clock
> Phase: adjust the phase
Clock Setup:
Press ←→ button to select desired items and press ↑↓setup parameter.
ON/OFF Time Setup:
It can be set to two modes: Uniform Mode, Week Mode Uniform Mode: Set it for the whole
one week, for example, turn it on at 8 am, and turn it off at 10 Pm. Week Mode: Set it for every
day within one week, for example, set it on/off mode from Mon. to Fri., and set it to always off in
weekend.
There are three on/off modes: Normally On, Always Off, On/off setup
Normally on: the player keeps turning on once power is connected.
Always off: the player will turn off after two minutes if there is no operation.
On/Off time setup: 3 groups of On/off setup provided in the menu.
On/Off Time Setup
On/Off Mode Uniform Mode
Everyday
On/Off Mode Normally on
Active On Time Off Time
Range 1 Off 0:00 0:00
Range 2 Off 0:00 0:00
Range 3 Off 0:00 0:00
Return Main Menu
ViewSonic EP5502
9
Uniform mode:
Factory default is On. Press ←→ button to set up On/Off mode and press play to conrm se-
lection.
Week mode:
Press ←→ button to set up On/Off mode and press Play to conrm selection.
Note: factory default is Normally on.
On/Off Time Setup
On/Off Mode Week mode
Friday
On/Off Mode On/off setup
Active On Time Off Time
Range 1 Off 0:00 0:00
Range 2 Off 0:00 0:00
Range 3 Off 0:00 0:00
Return Main Menu
Volume Setup:
Press VOL+, VOL- to adjust volume or press ←→ button to select.
VOLUME SETUP
DEFAULT VOLUME 30
Range1 Off
Range 2 Off
Range 3 Off
Conrm
Return Main Menu
Press “PLAY” to set up volume of each range, press↑↓to select the right item. Choose Return to
exit. See below drawing.
VOLUME SETUP
DEFAULT VOLUME
active Off
Range1 Start Hour 00
Range 2 Start min 00
Range 3 End Hour 00
End min 00
Volume 0
Conrm
Return Main Menu
ViewSonic EP5502
10
Specications
•
EP5502
139.7cm/ 55” TFT LCD 9:16 aspect ratio
Display and Sound
Image format support JPG
Audio codec support WMA, MP3, M4A(AAC)
Video format MEPG 1,2,4,H.264
Video input
Network Connectivity and I/
O Ports
Digital Poster Features
Local storage Attached 2GB CF card as memory
1080 x 1920 native resolution
Built-in stereo speakers 5W+5W
HDMI
VGA or YPbPr (alternative)
AV
USB (for upload content to internal memory)
Ethernet: RJ45 Port (reserve for media player)
USB storage host x3 (Type A) (reserve for media player)
High denition photo and music playback
Real-time clock for playback scheduling
Reserve space for installing any kind of player
Documentation CD
Accessories
Power supply 100~240V AC
Power consumption 450W(max)
Environment
Dimensions (WxHxD)
Net/Gross Weight
Certications FCC/ICES003
Power cable
Remote control & Key
Y Power cable
Operating temperature: 0 – 40° C / 32 – 104° F
Humidity: 5 – 85% @ 40° C / 32 – 104° F non-condensing
830mm x 2000mm x 450mm / 32.68” x 78.74” x 17.72
Net weight: 264.55 lbs / 120 kg
Gross weight: 297.62 lbs /135 kg
ViewSonic EP5502
11
Customer Support
For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.
Country/Region Website
Australia/New Zealand www.viewsonic.com.au
Canada www.viewsonic.com
Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/
Hong Kong www.hk.viewsonic.com T= 852 3102 2900 service@hk.viewsonic.com
India www.in.viewsonic.com T= 1800 11 9999 service@in.viewsonic.com
Ireland (Eire) www.viewsoniceurope.com/uk/
Korea www.kr.viewsonic.com T= 080 333 2131 service@kr.viewsonic.com
Latin America
(Argentina)
Latin America (Chile) www.viewsonic.com/la/ T= 1230-020-7975 soporte@viewsonic.com
www.viewsonic.com/la/ T= 0800-4441185 soporte@viewsonic.com
T = Telephone
F = FAX
AUS= 1800 880 818
NZ= 0800 008 822
T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= 1-909-468-3757
www.viewsoniceurope.com/uk/
support/call-desk/
Email
service@au.viewsonic.com
service.ca@viewsonic.com
service_ie@viewsoniceurope.com
Latin America
(Columbia)
Latin America (Mexico) www.viewsonic.com/la/ T= 001-8882328722 soporte@viewsonic.com
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
Latin America (Peru) www.viewsonic.com/la/ T= 0800-54565 soporte@viewsonic.com
Macau www.hk.viewsonic.com T= 853 2870 0303 service@hk.viewsonic.com
Middle East ap.viewsonic.com/me/ Contact your reseller service@ap.viewsonic.com
Puerto Rico & Virgin
Islands
Singapore/Malaysia/
Thailand
South Africa ap.viewsonic.com/za/ Contact your reseller service@ap.viewsonic.com
United Kingdom www.viewsoniceurope.com/uk/
United States www.viewsonic.com
www.viewsonic.com/la/ T= 01800-9-157235 soporte@viewsonic.com
T= 1-800-688-6688 (English)
www.viewsonic.com
www.ap.viewsonic.com T= 65 6461 6044 service@sg.viewsonic.com
T= 1-866-379-1304 (Spanish)
F= 1-909-468-3757
www.viewsoniceurope.com/uk/
support/call-desk/
T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-3757
service.us@viewsonic.com
soporte@viewsonic.com
service_gb@viewsoniceurope.com
service.us@viewsonic.com
ViewSonic EP5502
12
Limited Warranty
VIEWSONIC® Multimedia Digital Poster
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal
use, during the warranty period. If a product proves to be defective in material or workmanship during
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic Multimedia Digital Poster are warranted for 1 year for all parts excluding the light source and
1 year for labor from the date of the rst customer purchase.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modied or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, re, water, lightning, or other acts of nature, unauthorized product
modication, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power uctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static
image is displayed on the product for an extended period of time.
4. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please
refer to Customer Support page). You will need to provide your product’s serial number.
2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your
name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service
center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
.3: ViewSonic Multimedia Digital Poster Page 1 of 2 AIO PC_LW01 Rev. 1a 02-11-09
ViewSonic EP5502
13
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein
including the implied warranty of merchantability and tness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be
liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience,
loss of use of the product, loss of time, loss of prots, loss of business opportunity, loss of goodwill,
interference with business relationships, or other commercial loss, even if advised of the possibility of
such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
Effect of state law:
This warranty gives you specic legal rights, and you may also have other rights which vary from state
to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of
incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada,
contact ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is
subject to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.
com under Support/Warranty Information.
4.3: ViewSonic Multimedia Digital Poster Page 2 of 2 AIO PC_LW01 Rev. 1a 02-11-09
ViewSonic EP5502
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