ViewSonic E50-8, E50C, E50cSB, VS11145 User Manual

ViewSonic

®

- User Guide

- Panduan Pengguna

- 使用手冊

- 使用手冊

ViewSonic

®

E50cB/E50cSB

CRT Monitor

Model No. : VS11145

ViewSonic E50cB/E50cSB

Contents

Compliance Information ................................................................................. 1

Important Safety Instructions .......................................................................... 2

Declaration of RoHS Compliance ................................................................... 3

Copyright Information ...................................................................................... 4

Product Registration ........................................................................................ 4

Getting Started

Package Contents ........................................................................................... 5

Precautions ..................................................................................................... 5

Quick Installation ............................................................................................. 6

Using the Monitor

Setting the Timing Mode ................................................................................. 7

Adjusting the Screen Image ............................................................................ 8

OSD Lock Settings .......................................................................................... 9

Main Menu Controls ........................................................................................ 10

Other Information

Specifications .................................................................................................. 12

Troubleshooting .............................................................................................. 13

Customer Support ........................................................................................... 14

Cleaning the Monitor ....................................................................................... 15

Limited Warranty ............................................................................................. 16

ViewSonic E50cB/E50cSB

1

Compliance Information

FCC Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy, and if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:

•  Reorient or relocate the receiving antenna.

•  Increase the separation between the equipment and receiver.

•  Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

•  Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved by the
party responsible for compliance could void your authority to operate the equipment.

For Canada

• This Class B digital apparatus complies with Canadian ICES-003.

• Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

CE Conformity for European Countries

The device complies with the requirements of the EEC directive 89/336/EEC as
amended by 92/31/EEC and 93/68/EEC Art.5 with regard to “Electromagnetic
compatibility”, and 73/23/EEC as amended by 93/68/EEC Art.13 with regard to
“Safety.”

Following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and Electronic
Equipment Directive 2002/96/EC (WEEE).
The mark indicates the requirement NOT to dispose the equipment as unsorted
municipal waste, but use the return and collection systems according to local law.

ViewSonic E50cB/E50cSB

2

Important Safety Instructions

1. Read these instructions completely before using the equipment.

2. Keep these instructions in a safe place.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this equipment near water. Warning: To reduce the risk of fire or electric

shock, do not expose this apparatus to rain or moisture.

6. Clean with a soft, dry cloth. If further cleaning is required, see “Cleaning the Display” in

this guide for further instructions.

7. Do not block any ventilation openings. Install the equipment in accordance with the

manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other

devices (including amplifiers) that produce heat.

9. Do not attempt to circumvent the safety provisions of the polarized or grounding-type

plug. A polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade and the third prong are
provided for your safety. If the plug does not fit into your outlet, consult an electrician for
replacement of the outlet.

10. Protect the power cord from being tread upon or pinched, particularly at the plug, and the

point where if emerges from the equipment. Be sure that the power outlet is located near
the equipment so that it is easily accessible.

11. Only use attachments/accessories specified by the manufacturer.

12.

Use only with a cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution when

moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this equipment when it will be unused for long periods of time.

14. Refer all servicing to qualified service personnel. Service is required when the unit has

been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid
is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if
the unit does not operate normally or has been dropped.

ViewSonic E50cB/E50cSB

3

Declaration of RoHS Compliance

This product has been designed and manufactured in compliance with Directive 2002/95/EC
of the European Parliament and the Council on restriction of the use of certain hazardous
substances in electrical and electronic equipment (RoHS Directive) and is deemed to comply
with the maximum concentration values issued by the European Technical Adaptation
Committee (TAC) as shown below:

Substance

Proposed Maximum

Concentration

Actual Concentration

Lead (Pb) 0.1% < 0.1%

Mercury (Hg) 0.1% < 0.1%

Cadmium (Cd) 0.01% < 0.01%

Hexavalent Chromium (Cr6+) 0.1% < 0.1%

Polybrominated biphenyls (PBB) 0.1% < 0.1%

Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex of the RoHS
Directives as noted below:
Examples of exempted components are:

1. Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not
specifically mentioned in the Annex of RoHS Directive.

2. Lead in glass of cathode ray tubes, electronic components, fluorescent tubes, and electronic
ceramic parts (e.g. piezoelectronic devices).

3.

Lead in high temperature type solders (i.e. lead-based alloys containing 85% by weight or more
lead).

4. Lead as an allotting element in steel containing up to 0.35% lead by weight, aluminium
containing up to 0.4% lead by weight and as a cooper alloy containing up to 4% lead by
weight.

ViewSonic E50cB/E50cSB

4

Copyright Information

Copyright © ViewSonic® Corporation, 2006. All rights reserved.

Macintosh and Power Macintosh are registered trademarks of Apple Computer, Inc.

Microsoft, Windows, Windows NT, and the Windows logo are registered trademarks of
Microsoft Corporation in the United States and other countries.

ViewSonic

®

, the three birds logo, OnView, ViewMatch, and ViewMeter are registered

trademarks of ViewSonic Corporation.

VESA is a registered trademark of the Video Electronics Standards Association. DPMS and
DDC are trademarks of VESA.

ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency
(EPA).

Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages resulting from
furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves the right
to change product specifications without notice. Information in this document may change
without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any
purpose without prior written permission from ViewSonic Corporation.

Product Registration

To meet your future needs, and to receive any additional product information as it becomes
available, please register your product on the Internet at: www.viewsonic.com. The
ViewSonic

®

Wizard CD-ROM also provides an opportunity for you to print the registration

form, which you may mail or fax to ViewSonic®.

For Your Records

Product Name:

Model Number:
Document Number:
Serial Number:
Purchase Date:

E50cB/E50cSB
ViewSonic 15” CRT Monitor
VS11145
E50cB/E50cSB-7_UG_ENG Rev. 1C 09-11-06
__________________________________________
__________________________________________

Product disposal at end of product life

ViewSonic

®

is concerned about the preservation of our environment. Please dispose of this
product properly at the end of its useful life. For the recycling information, please refer to our
website:

1. USA: www.viewsonic.com/pdf/recyclePlus.pdf

2. Europe: www.viewsoniceurope.com

3. Taiwan: recycle.epa.gov.tw.

ViewSonic E50cB/E50cSB

5

Getting Started

Congratulations on your purchase of a ViewSonic® color monitor.

Important! Save the original box and all packing material for future shipping needs.

Note : The word “Windows” in this user guide refers to the following Microsoft operating

systems: Wi ndow s 95, Windo ws N T, Window s 98, Windows 2 000, Windows ME
(Millennium), and Windows XP.

Package Contents

Your package includes:

• Color monitor

• DB-15 video cable

• Power cord

• ViewSonic

®

CD-ROM Wizard

• Quick Start Guide

Note : The CD includes the User Guide PDF files and INF/ICM display optimization files.
The INF file ensures compatibility with Windows operating systems, and the ICM file (Image
Color Matching) ensures accurate on-screen colors. ViewSonic

®

recommends that you install

both files.

Precautions

• For best viewing conditions sit at least
18” from the monitor.

• Avoid touching the screen with your
fingers. Oils from the skin are difficult
to remove.

• Never re move th e rea r cover. Th e
monitor contains high voltage parts. You
may suffer serious injury if you touch
these parts.

• Avoid exposing the monitor to direct
su n ligh t or an o t her hea t so u r ce,
including an open flame. The monitor
sho uld be facin g away from direc t
sunlight to reduce glare.

• Always handle your monitor with care
when moving it.

• Place your monitor in a well ventilated
area. Do not place anything on t he
m o ni t or t h at p r ev e nt s ade qu a te
dissipation of heat.

• Ensure the area around the monitor is
clean and free of moisture.

• Keep the monitor away from magnets,
motors, transformers, speakers, and
televisions.

• Do not p lace heavy objec ts on the
monitor, video cable, or power cord.

• If s moke, on ab normal noise, or a
strange odor is present, immediately
switch the monitor off and call your
dealer or ViewSonic

®

. It is dangerous to

continue using the monitor.

ViewSonic E50cB/E50cSB

6

Quick Installation

1. Connect power cord

Connect the power cord to a properly

grounded AC outlet.

2. Connect video cable

• M a ke s u r e bo t h th e monitor and

computer are turned OFF.

• C o n nect th e v id e o c a ble to the

computer.

Macintosh

®

users: Models older than
G3 require a Macintosh adapter. Attach
the adapter to the computer and plug
the video cable into the adapter.

To order a ViewSonic

®

Macintosh

adapter, contact ViewSonic.
See “Customer Support” on page 14.

3. Turn ON monitor and computer

Turn ON the monitor, then t urn ON

the computer. This sequence (monitor
before computer) is very important.

Note : At this point Windows users

may receive a message asking them to
install the INF file.

4. Install Display Optimization files
(INF and ICM files)

Insert the ViewSonic

®

Wizard CD­ROM into your computer’s CD-ROM
drive.

Note : If your computer does not have a

CD-ROM

drive, see “Customer Support”

on page 14.

Wait for the CD-ROM to auto-start.

Note : If the CD-ROM does not auto-

start:

double-click on the CD-ROM icon in

Windows Explorer, and then double­click on viewsonic.exe.

Follow the on-screen instructions.

5. Windows users: Set the Timing Mode
(resolution and refresh rate)

Example: 800 x 600 @ 85Hz.

For instructions o n changing the

resolution and refresh rate, see the
graphic card’s user guide.

Installation is complete. Enjoy your

new ViewSonic

®

color monitor.

To be best prepare d for any future

customer service needs: print this user
guide and write the serial number in
“For Your Records” on page 4. (See
back of monitor.)

To register your product go online to
www.viewsonic.com.

The ViewSonic

®

Wizard CD-ROM also
provides an opportunity for you to print
the registration form which you may
mail or fax to ViewSonic

®

.

Video cable

Power cord

AC wall outlet

ViewSonic E50cB/E50cSB

7

Using the Monitor

Setting the Timing Mode

Setting the timing mode is important for maximizing the quality of the screen image and
minimizing eye strain. The timing mode consists of the resolution (example 800 x 600) and
refresh rate (or vertical frequency; example 85 Hz). After setting the timing mode, use the
OSD (On Screen Display) controls to adjust the screen image.

For the best picture quality set your monitor timing mode to:

VESA 800 x 600 @ 85 Hz.

To set the Timing Mode:

1. Set the resolution:Right-click on the Windows desktop > Properties > Settings > set the

resolution.

2. Set the refresh rate:See your graphic card’s user guide for instructions.

Note : The refresh rate should already be set if you have done the CD installation (or refer to

your graphics card documentation).

ViewSonic E50cB/E50cSB

8

Adjusting the Screen Image

Use the buttons on the front control panel to display and adjust the OSD controls. The OSD
controls are explained at the top of the next page and are defined in “Main Menu Controls” on
page 10.

MAIN MENU (1)

EXIT :MENU

SELECT : /

CON TRAS T/BRI GHTN ES
H. POSI TION/ SIZE
V. PO SITIO N/SI ZE
PIN CUSH ION/P IN B ALAN CE
TRA PEZO ID/PARA LLEL
TOP /BOT TOM HOOK
ZOO M
TILT

Main Menu

With OSD controls

Front Control Panel

shown below in detail

• Scrolls through menu options.

• Also toggles between two controls on some screens.

• D isp l ay s th e con t ro l sc r een f o r the
highlighted control.

• Adjusts the displayed control.

Power LED

Green = ON

Green=Flicking

Power

On/Off

Displays the Main Menu or exits the
control screen and saves adjustments.

ViewSonic E50cB/E50cSB

9

OSD Lock Settings

You have the option of using the On Screen Display (OSD) locking feature, OSD LOCK, to
prevent unwanted changes to the current image settings.

• OSD Lock : Press and hold the “MENU” button on the face of the monitor for 10
seconds. The message “OSD LOCK” will then display briefly, indicating that the OSD
image settings are now locked.

• OSD Unlock : Press and hold the “MENU” button again for 10 seconds. The message
“OSD UNLOCK” will then display briefly, indicating that the OSD

image settings are

now unlocked.

Do the following to adjust the display settings:

1. To display the Main Menu, and select “MENU”.

MAIN MENU (1)

EXIT :MENU

SELECT : /

MAIN MENU (2)

EXIT :MENU

SELECT : /

CONTR AST/B RIGHT NES
H. PO SITIO N/SIZ E
V.

POSI TION/ SIZE
PINCU SHION /PIN BALANCE
TRAPE ZOID/ PARA LLEL
TO

P/BOT TOM HOOK
ZOOM
TIL

T

DEGAU SS

MOIRE REDU CTION

OSD P OSITI ON

LANGU AGE

VIEWM ATCH COLO R

VIEWM ETER

MEMORY RECA LL

2. To select a setting to be adjusted, press the arrow buttons on the front control panel of
your monitor and scroll through the choices. When the desired control is highlighted,
press button ◄/►.

Note : Some controls on the Main Menu are listed in pairs, such as Contrast/Brightness.
Display control screen (sample shown in step 3 below). Press button ▼/▲ to toggle to
the next control in the pair.

3. To adjust the setting, such as CONTRAST in the sample below, press the arrow buttons.

4. To save the adjustment and exit the menu press button “MENU” twice.

EXIT : MENU BRIGHTNESS :

CONTRAST

ViewSonic E50cB/E50cSB

10

Main Menu Controls

Adjust the menu items shown below by using the up and down buttons.

Control Explanation

__________________________________________________________________________________

Contrast adjusts the difference between the image background
(black level) and the foreground (white level).

Brightness adjusts the background black level of the screen
image.

Zoom expands and contracts the entire screen image.

Horizontal Position moves the screen image left or right.

Horizontal Size adjusts the width of the screen image.

Vertical Position moves the screen image up or down.

Vertical Size adjusts the height of the screen image.

Pincushion curves the vertical sides of the screen image.

Pin Balance curves the vertical edges of the screen image to the

left or right.

Trapezoid adjusts the top and bottom of the screen image until
they have equal length.

Parallel slants the vertical edges of the screen image until they are
parallel.

OSD Position allows you to move the on-screen display menus
and control screens.

Tilt rotates the entire screen image.

Memory Recall returns adjustments to the original factory settings

if the display is operating in a factory preset timing mode listed in
this user guide.

Exception: This control does not affect changes made with the

User Color

control.

ViewSonic E50cB/E50cSB

11

Control Explanation

__________________________________________________________________________________

Degauss removes the build-up of magnetic fields that can cause
irregular colors to appear around the edges of screen images. There

are two ways to degauss the display:

automatically by turning the monitor on, or manually by selecting
the Degauss control from the menu. With Degauss selected from the
menu, press button [2] to degauss the monitor manually.

Important: Do not degauss repeatedly. Doing so can be harmful
to the display. Wait at least 20 minutes before selecting this control

again.

ViewMatch® Color provides several color options: several preset
color temperatures and User Color which allows you to adjust red

(R), green (G), and blue (B). The factory setting for this product is
9300K (9300° Kelvin).

9300K — Adds blue to the screen image for cooler white (used in

most office settings with fluorescent lighting).

6500K — Adds red to the screen image for warmer white and

richer red.

User Color— Individual adjustments for red, green, and blue.

Language allows you to choose language in the menus and control

screens.

Moire reduces interference patterns that appear as ripples, waves,
or unwanted background color textures. Interference patterns of

this type are most noticeable when viewing images having closely
spaced lines or finely detailed patterns.

ViewMeter displays the frequencies (horizontal and vertical)
coming from the graphics card of the computer.

Top Hook adjusts the top corners of the screen image.

Bottom Hook adjusts the bottom corners of the screen image.

ViewSonic E50cB/E50cSB

12

Other Information

Specifications

CRT

Type
Dot Pitch

Phosphor
Glass surface

15” (13.8” viewable diagonal area). 90

O

deflection, 29.1 mm Neck

0.24 mm horizontal, 0.14 mm vertical, and 0.28 mm diagonal dot
pitch

RGB, P 22 medium short persistence
TM~57%, Glare tube

Input Signal

Video
Sync

RGB Analog (0.7/1.0 Vp-p, 75 Ohms)
fH:30-54 kHz, fv:50-120 Hz
Separate Sync.

Compatibility

PC
Macintosh

1

VGA up to 1024 x 768
Power Macintosh compatible from 640 x 480 to 832 x 624
(may require Macintosh cable adapter)

Resolution

Recommended and
supported

640 x 480 @ 60, 75, 85 Hz
640 x 400 @ 70 Hz
800 x 600 @ 75, 85 Hz
1024 x 768 @ 60 Hz
832 x 624 @ 75 Hz (Mac)
640 x 480 @ 67 Hz (Mac)

Power

Voltage AC 100-240 VAC

50/60 Hz

Display Area

Default
Full scan

270 mm(H) x 202 mm(V)
285 mm(H) x 214 mm(V)

Operating
Conditions

Temperature
Humidity
Altitude

32O F to 104O F (0O C to 40O C)
5% to 95% (non-condensing)
To 10,000 feet

Storage
Conditions

Temperature
Humidity
Altitude

-40O F to 140O F (-40O C to 60O C)
5% to 95% (non-condensing)
To 50,000 feet

Dimensions

Physical
(monitor)

360 mm (W) x 379 mm (H) x 389 mm (D)

14.2” (W) x 14.9” (H) x 15.3” (D)

Weight

Net 10.4 kg / 22.9 lb (monitor only)

Regulations

FCC-B, DHHS, CSA/NRTL, CE, PSB

Power Consumption
Modes

On
Sleep

< 70 W (Green LED)
< 5 W (Green flicking)

1

. Macintosh models prior to G3 require a Macintosh adapter. To order a ViewSonic® Macintos h adapter, contact

Customer Support. You will need to provide the product serial number.

Note : This product was designed for operation in the magnetic fields of the hemisphere where it was purchased.

ViewSonic E50cB/E50cSB

13

Troubleshooting

No power

• Make sure power button (or switch) is ON.

• Make sure A/C power cord is securely connected to the back of the monitor and to a
power outlet.

• Plug another electrical device (like a radio) into the power outlet to verify that the outlet
is supplying proper voltage.

Power is ON but no screen image

• Make sure the video cable supplied with the monitor is tightly secured to the video
output port on the back of the computer. If the other end of the video cable is not attached
permanently to the monitor, tightly secure it to the monitor.

• Adjust brightness and contrast.

• Verify whether an adapter is required for proper signal continuity between graphics card
and monitor.

Flickering

• Not enough power supplied. Connect the monitor to a different outlet. If using a surge
protector, reduce the number of devices plugged in.

• Check the ViewMeter from the main menu to verify the refresh rate (vertical frequency)
is 75 Hz or higher. See “Specifications” on page 12.

• Remove any devices from the area around the monitor that emit magnetic fields such as
radios, surge protectors, unshielded speakers, fluorescent lights, AC power converters,
desk fans, etc.

• Make sure the graphics card in your computer can use non-interlaced mode at the desired
frequencies. To enable your graphics card to support higher refresh rates, try selecting
fewer colors or running lower resolutions.

Wrong or abnormal colors

• If any colors (red, green, or blue) are missing, check the video cable to make sure it is
securely connected. Loose or broken pins in the cable connector could cause an improper
connection.

• Connect the monitor to another computer.

• Select Degauss from the Main Menu. Do this only once.

• If you have an older graphics card, contact ViewSonic

®

Customer Support.

Entire screen image rolls vertically

• Make sure video input signals are within the monitor’s specified frequency range.

• Try the monitor with another power source, graphics card, or computer system.

• Connect the video cable securely.

Control buttons do not work

• Press only one button at a time.

ViewSonic E50cB/E50cSB

14

Customer Support

For technical support or product service, see the table below or contact your reseller.

Note : You will need the product serial number.

Country/

Region

Web Site

T=Telephone
F=Fax

E-mail

United States www.viewsonic.com/support/

T= 800 688 6688

F= 909 468 1202

[e-mail]

Canada www.viewsonic.com/support/ T= 866 463 4775

[e-mail]

United Kingdom www.viewsoniceurope.com/uk T= 0207 949 0307

Europe/Middle East/Baltic

countries/North Africa

www.viewsoniceurope.com Contact your reseller

Australia www.viewsonic.com.au/support/ T= 1800 880 818

[e-mail]

New Zealand www.viewsonic.com.au/support/ T= 0800 008 822

[e-mail]

Singapore/Malaysia/

Thailand

www.viewsonic.com.sg/support/ T= 65 64616044

[e-mail]

South Africa/

Other countries

www.viewsonic.com

T= 886 2 2246 3456

F= 886 2 2249 1751

[e-mail]

India www.in.viewsonic.com T= 1800 11 9999

[e-mail]

Hong Kong www.hk.viewsonic.com/support/ T= 852 3102 2900

[e-mail]

Macau www.hk.viewsonic.com/support/ T= 853 700 303

[e-mail]

Korean www.viewsonic.com T= 080 333 2131

[e-mail]

ViewSonic E50cB/E50cSB

15

Cleaning the Monitor

• Make sure the monitor is turned off.

• Never spray or pour any liquid directly onto the screen or case.

To clean the screen :

1. Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.

2. If further cleaning is required not clean, apply a small amount of non-ammonia, non-

alcohol based glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen.

To clean the case :

1. Use a soft, dry cloth.

2. If further cleaning is required, apply a small amount of a non-ammonia, non-alcohol

based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the
surface.

Disclaimer :

ViewSonic

®

does not recommend the use of any ammonia or alcohol-based cleaners on the
monitor screen or case. Some chemical cleaners have been reported to damage the screen and/
or case of the monitor.

ViewSonic

®

will not be liable for damage resulting from use of any ammonia or alcohol-based
cleaners.

ViewSonic E50cB/E50cSB

16

Limited Warranty

VIEWSONIC® CRT MONITOR

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty
period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its
sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or
refurbished parts or components.

How long the warranty is effective:

ViewSonic CRT Monitors are warranted for 3 years for all parts excluding the display tube and 3 years for labor from the date
of the first customer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.

2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or

failure to follow instructions supplied with the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Any damage of the product due to shipment.
d. Removal or installation of the product.
e. Causes external to the product, such as electric power fluctuations or failure.
f. Use of supplies or parts not meeting ViewSonic’s specifications.
g. Normal wear and tear.
h. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed

on the product for an extended period of time.

4. Removal, installation, transportation, insurance, and set-up service charges.

How to get service:

1. For information about receiving service under warranty, contact ViewSonic Customer Support (please refer to Customer

Support page). You will need to provide your product’s serial number.

2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your

address, (d) a description of the problem, and (e) the serial number of the product.

3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.

4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied
warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of

the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business
relationships, or other commercial loss, even if advised of the possibility of such damages.

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states
do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so
the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or
your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms
and conditions of the Maintenance Guarantee Card.

4.3: ViewSonic CRT Monitor Warranty CRT_LW03 Rev. 1D 06-30-06

ViewSonic

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