Viewsonic CDE5520 User Guide

CDE5520 Commercial Display

User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

Model No. VS18185

Thank you for choosing ViewSonic

As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to

make a positive impact in the world, and we are condent that the ViewSonic

product you have chosen will serve you well.

Once again, thank you for choosing ViewSonic !

Compliance Information

This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits were designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

CAN ICES-003(B) / NMB-003(B) CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

WARNING: This equipment is compliant with Class B of EN55032.In a residential environment this

equipment may cause radio interference.

Following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE).The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance

Lead (Pb) 0.1% < 0.1% Mercury (Hg) 0.1% < 0.1% Cadmium (Cd) 0.01% < 0.01% Hexavalent Chromium (Cr Polybrominated biphenyls (PBB) 0.1% < 0.1% Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1% Bis(2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1% Butyl benzyl phthalate (BBP) 0.1% < 0.1% Dibutyl phthalate (DBP) 0.1% < 0.1% Diisobutyl phthalate (DIBP) 0.1% < 0.1%

) 0.1% < 0.1%

Proposed Maximum Concentration

Actual Concentration

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below:

1. Copper alloy containing up to 4% lead by weight.

2. Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).

3. Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

4. Cadmium and its compounds in electrical contacts used in:

- circuit breakers,

- thermal sensing controls,

- thermal motor protectors (excluding hermetic thermal motor protectors),

- AC switches rated at:

- 6 A and more at 250 V AC and more, or

- 12 A and more at 125 V AC and more,

- DC switches rated at 20 A and more at 18 V DC and more, and

- switches for use at voltage supply frequency≥ 200 Hz.

ENERGY STAR® statement

ENERGY STAR® is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. Products that earn the ENERGY STAR® prevent greenhouse gas emissions by meeting strict energy efficiency criteria or requirements set by the U.S. Environmental Protection Agency.

As an ENERGY STAR® Partner, ViewSonic is determined to meet the ENERGY STAR® Guidelines and mark all certified models with the ENERGY STAR® logo.

The following logo appears on all ENERGY STAR®-certified models:

NOTE: The power management features significantly reduce energy consumption when the product is not in use. Power management allows the device to automatically enter a low power “sleep” mode after a defined period of inactivity. And the power management features also enter Sleep Mode or Off Mode within 5 minutes of being disconnected from a host computer. Please note any change in energy settings will increase energy consumption.

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Safety Precautions

FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR:

• DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer

all servicing to qualied service personnel.

• Do not spill any liquids into the cabinet or use your monitor near water.

• Do not insert objects of any kind into the cabinet slots, as they may touch dangerous voltage

points, which can be harmful or fatal or may cause electric shock, re or equipment failure.

• Do not place any heavy objects on the power cord. Damage to the cord may cause shock or

re.

• Do not place this product on a sloping or unstable cart, stand or table, as the monitor may fall, causing serious damage to the monitor.

• Do not place any objects onto the monitor and do not use the monitor outdoors.

• The inside of the uorescent tube located within the LCD monitor contains mercury. Please follow the laws or rules of your municipality to dispose of the tube properly.

• Do not bend power cord.

• Do not use monitor in high temperature, humid, dusty, or oily areas.

• If monitor or glass is broken, do not come in contact with the liquid crystal and handle with care.

• Allow adequate ventilation around the monitor, so that heat can properly dissipate. Do not block ventilated openings or place the monitor near a radiator or other heat sources. Do not put anything on top of the monitor.

• The power cable connector is the primary means of detaching the system from the power supply. The monitor should be installed close to a power outlet, which is easily accessible.

• Handle with care when transporting. Save packaging for transporting.

• Please clean the holes of back cabinet to reject dirt and dust at least once a year because of set reliability.

• If using the cooling fan continuously, it’s recommended to wipe holes a minimum of once a month.

• When installing the remote control batteries;

- Align the batteries according to the (+) and (-) indications inside the case.

- Align the (-) indication of the battery rst inside the case.

• Usage of other than specied head- or earphones can result in hearing loss due to excessive sound pressures.

• The terms HDMI and HDMI High-Denition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

CAUTION:

Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions:

• When the power supply cord or plug is damaged.

• If liquid has been spilled, or objects have fallen into the monitor.

• If the monitor has been exposed to rain or water.

• If the monitor has been dropped or the cabinet damaged.

• If the monitor does not operate normally by following operating instructions.

Never place a display devices in an unstable location. A display devices may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• Using cabinets or stands recommended by the manufacturer of the display devices.

• Only using furniture that can safely support the display devices.

• Ensuring the display devices is not overhanging the edge of the supporting furniture.

• Not placing the display devices on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the display devices to a suitable support.

• Not placing the display devices on cloth or other materials that may be located between the display devices and supporting furniture.

• Educating children about the changers of climbing on furniture to reach the display devices or its controls.

If the existing display devices is going to be retained and relocated, the same considerations as above should be applied.

Recommended Use

CAUTION:

• For optimum performance, allow 20 minutes for warm-up.

• Rest your eyes periodically by focusing on an object at least 5 feet away. Blink often.

• Position the monitor at a 90° angle to windows and other light sources to minimize glare and

reections.

• Clean the LCD monitor surface with a lint-free, nonabrasive cloth. Avoid using any cleaning solution or glass cleaner!

• Adjust the monitor’s brightness, contrast and sharpness controls to enhance readability.

• Avoid displaying xed patterns on the monitor for long periods of time to avoid image persistence (after

image e󰀨ects).

• Get regular eye checkups.

Ergonomics

To realize the maximum ergonomic benefits, we recommend the following:

• Use the preset Size and Position controls with standard signals.

• Use the preset Color Setting.

• Use non-interlaced signals.

• Do not use primary color blue on a dark background, as it is di󰀩cult to see and may produce eye

fatigue due to insu󰀩cient contrast.

Table Of Contents

1. Unpacking and Installation .................. 1

1.1. Unpacking ...................................... 1

1.2. Package Contents .......................... 1

1.3. Installation Notes ............................ 1

1.4. Mounting on a Wall ......................... 2

1.4.1. VESA Grid .......................... 2

1.5. Installing and Removing Table

Stands (optional) ............................ 3

2. Parts and Functions ............................. 4

2.1. Control Panel ................................. 4

2.2. Input/Output Terminals ................... 5

2.3. Remote Control .............................. 6

2.3.1. General functions ............... 6

2.3.2. Inserting batteries in the

remote control .................... 7

2.3.3. Handling the remote control 7

2.3.4. Operating range of the

remote control .................... 7

3. Connecting External Equipment ......... 8

3.1. Connecting External Equipment

(DVD/VCR/VCD) ............................ 8

3.1.1. Using HDMI video input ..... 8

3.2. Connecting a PC ............................ 8

3.2.1. Using DVI input .................. 8

3.2.2. Using HDMI input ............... 8

3.3. Connecting Audio Equipment ......... 9

3.3.1. Connecting an external audio

device ................................. 9

3.4. IR Pass-through Connection ....... 10

3.5. IR Pass-through Connection ....... 10

4. Operation ..............................................11

4.1. Start-up and initial Setting .............11

4.1.1. Welcome ...........................11

4.1.2. Ethernet ............................11

4.1.3. Date & Time ......................11

4.2. Watch the Connected Video

Source ...........................................11

5. Launcher.............................................. 12

5.1. Setting .......................................... 12

5.2. Ethernet ........................................ 12

5.2.1. DHCP ............................... 12

5.2.2. Static IP ............................ 12

5.3. Device .......................................... 13

5.3.1. General Settings .............. 13

5.3.2. Source Settings................ 14

5.3.3. Security ............................ 14

5.3.4. Clear Storage ................... 14

5.3.5. Reset ................................ 14

5.3.6. Import & Export ................ 15

5.3.7. Clone ............................... 15

5.3.8. Backlight .......................... 15

5.3.9. WallPaper ........................ 15

5.4. System ......................................... 16

5.4.1. Date & time ..................... 16

5.4.2. About ............................... 16

6. OSD Menu ............................................ 17

6.1. Settings ....................................... 17

6.1.1. Picture menu .................... 17

6.1.2. Screen menu.................... 18

6.1.3. Audio menu ...................... 18

6.1.4. Time ................................. 19

6.1.5. Advanced ......................... 20

6.1.6. About................................ 21

7. Embedded Applications and

Settings................................................ 22

7.1. USB media playback .................. 22

7.2. vCastReceiver & vCastSender

Service ........................................ 22

7.3. Airplay Service ........................... 24

7.4. Chromecast Service ..................... 25

7.5. O󰀩cesuite .................................... 26

8. Supported Media Formats ................. 27

9. Input mode .......................................... 31

10. Cleaning and Troubleshooting .......... 34

10.1. Cleaning ....................................... 34

10.2. Troubleshooting ............................ 35

11. TechnicalSpecications .................... 36

12. RS232 Protocol ................................... 38

12.1. Introduction .................................. 38

12.2. Description ................................... 38

12.2.1. Hardware specication..... 38

12.2.2. Communication Setting .... 38

12.2.3. Command Message

Reference ........................ 38

12.3. Protocol ........................................ 39

12.3.1. Set-Function Listing ......... 39

12.3.2. Get-Function Listing ......... 43

12.3.3. Remote Control Pass-

through mode ................... 47

13. Other Information ............................... 49

Customer Support................................. 49

Limited Warranty .................................. 50

Mexico Limited Warranty ...................... 52

ViewSonic® Corporation. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in

the United States and other countries. VESA is a registered trademark of the Video Electronics Standards Association. DPMS,

DisplayPort, and DDC are trademarks of VESA. Disclaimer: ViewSonic

contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic

, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of

Corporation shall not be liable for technical or editorial errors or omissions

Corporation reserves the right to

Corporation.

Product Registration

To meet your future needs, and to receive any additional product information as it becomes available, please register your product on the Internet at: www.viewsonic.com.

For Your Records

Product Name:

Model Number: Document Number: Serial Number: Purchase Date:

Product disposal at end of product life

ViewSonic

respects the environment and is committed to working and living green. Thank you for

being part of Smarter, Greener Computing. Please visit the ViewSonic

CDE5520 ViewSonic Commercial Display VS18185 CDE5520_UG_ENG_1b_20211018

website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/call-desk/ Taiwan: https://recycle.epa.gov.tw/

vii

1. Unpacking and Installation

For North America For UK

RS232 Cable

RS232 adapter

1.1. Unpacking

• This product is packed in a carton, together with the standard accessories.

• Any other optional accessories will be packed separately.

• Due to the size and weight of this display it is recommended for two people to move it.

• After opening the carton, ensure that the contents are complete and in good condition.

1.2. Package Contents

Please verify that you received the following items with your package content:

• LCD display

• Remote control with AAA batteries

• Quick Start Guide

• Power cord (1.8 m)

• RS232 cable (1.8 m)

• HDMI cable (1.8 m)

• RS232 Adapter

* The supplied power cord varies depending on destination.

Remote Control

and AAA Batteries

CDE5520

Commercial Display

Quick Start Guide

RS232LANUSB 2USB 1

HDMI 2 DVI-D AUDIO-IN AUDIO-IOUT SPDIF IR-IN IR-OUT

(ARC) HDMI 1

For EU For China

HDMI Cable Quick Start Guide

NOTES:

• For all other regions, apply a power cord that conforms to the AC voltage of the power socket and has been approved by and complies with the safety regulations of the particular country.

• Keep the package box and packing material for shipping the display.

1.3. Installation Notes

• Due to the high power consumption, always use the plug exclusively designed for this product. If an extended line is required, please consult your service agent.

• The product should be installed on a at surface to avoid tipping. The distance between the back of the product and the wall should be maintained for proper ventilation. Avoid installing the product in the kitchen, bathroom or any other places with high humidity so as not to shorten the service life of the electronic components.

• The product can normally operate only under 3000 m in altitude. In installations at altitudes above 3000 m, some abnormalities may be experienced.

1.4. Mounting on a Wall

To mount this display to a wall, you will have to obtain a standard wall-mounting kit (commercially available). We recommend using a mounting interface that complies with UL1678 standard in North America.

Protective Sheet

VESA Grid

Table

1. Lay a protective sheet on a table, which was wrapped around the display when it was packaged, beneath the screen surface so as not to scratch the screen face.

2. Ensure you have all accessories for mounting this display (wall mount, ceiling mount, table stand, etc)

3. Follow the instructions that come with the base mounting kit. Failure to follow correct mounting procedures could result in damage to the equipment or injury to the user or installer. Product warranty does not cover damage caused by improper installation.

4. For the wall-mounting kit, use M6 mounting screws (having a length 15 mm longer than the thickness of the mounting bracket) and tighten them securely.

5. Unit without base weight= 16.8 Kg.The equipment and its associated mounting means still remain secure during the test. For use only with UL Listed Wall Mount Bracket with minimum weight/load:

16.8 Kg.

6. Portrait is not allowed.

1.4.1. VESA Grid

Model Vesa Grid

CDE5520 400(H) x 400(V)mm

Caution:

To prevent the display from falling:

• For wall or ceiling installation, we recommend installing the display with metal brackets which are commercially available. For detailed installation instructions, refer to the guide received with the respective bracket.

• To lessen the probability of injury and damage resulting from fall of the display in case of earthquake or other natural disaster, be sure to consult the bracket manufacturer for installation location.

Ventilation Requirements for enclosure locating

To allow heat to disperse, leave space between surrounding objects as shown in the diagram below.

100 mm

100 mm 100 mm

100 mm

NOTES: When installing the display on a wall, proper installation. We accept no liability for installations not performed

by a professional technician.

1.5. Installing and Removing Table Stands (optional)

To install table stands:

1. Ensure your display is powered o󰀨.

2. Spread a protective sheet on a at surface.

3. Place the display face-down on the protective sheet.

4. M6 screw connection support column is xed on the whole machine

To remove table stands:

1. Power o󰀨 the display.

2. Spread a protective sheet on a at surface.

3. Place the display face-down on the protective sheet.

4. Remove screws using a screwdriver and place them in a safe place for reuse.

2. Parts and Functions

2.1. Control Panel

Press the key to enter the signal source selection menu, and to select the signal source. It is used to

conrm the operation under the MENU operations.

◄/►: It is used to adjust the volume. In the OSD menu, press the ◄/► key to adjust the value of the

selected item.

▲/▼: In the OSD menu, press the ▲/▼ key to select an item. Press the key to enter the main menu, and it conrms the operation in the SOURCE menu.

Press to On or O󰀨 the display.

2.2. Input/Output Terminals

MAIN POWER SWITCH

Switch the main power on/o󰀨.

AC IN

AC power input from the wall outlet.

USB PORT

Connect your USB storage device

LAN

LAN control function for the use of remote control signal from control center.

RS232 IN

RS232 control for the use of remote control signal from control center.

1 2

RS232LANUSB 2USB 1

HDMI 2 DVI-D AUDIO-IN AUDIO-IOUT SPDIF IR-IN IR-OUT

(ARC)

3 4 5

SPDIF OUT

HDMI 1

Digital audio signal output to connect your external AV device.

IR OUT / IR IN

IR signal output /input for the loop-through function.

NOTES:

• This display’s remote control sensor will stop

working if the jack [IR IN] is connected.

• To remotely control your A/V device via this display, refer to page 14 for or IR Pass Through connection.

HDMI 1 (ARC) / HDMI 2

HDMI video/audio input.

DVI-D IN

DVI-D video input.

PC LINE IN

Audio input from DVI source (3.5mm stereo phone).

AUDIO OUT

Audio output to external AV device.

/ / / / / / /

2.3. Remote Control

2.3.1. General functions

4 3

6 8

[ ] button

Power on/o󰀨

[INPUT] button

Input Source selection

P.MODE

[

] button

Image adjustment menu for HDMI/DVI

S.MODE

[

] button

Audio adjustment menu for HDMI/DVI

[NUMERIC] buttons

Numbers keypad

[ASPECT] button

Adjust aspect ratio for HDMI/DVI

[VOL +/-] button

Volume +/- 1

[SLEEP] button

Backlight On/O󰀨

[ ] button

Mute

[ ] button

Backlight +/- 1

[ ] button

Back to Embedded player Home screen

[MENU] buttons

Setting menu

[

◄/►/▲/▼/

OK] button

Up/Down/Right/Left/Ok keys

[INFO] button

Channel information

[ ] button

Return to previous page

[

] button

Media control

[F1] button

Screen capture

[F2] button

Screen Freeze

[ON/OFF] button

Power on/o󰀨

2.3.2. Inserting batteries in the remote control

The remote control is powered by two 1.5V AAA batteries.

To install or replace batteries:

1. Press and then slide the cover to open it.

2. Align the batteries according to the (+) and (–) indications inside the battery compartment.

3. Replace the cover.

Caution:

The incorrect use of batteries can result in leaks or bursting. Be sure to follow these instructions:

• Place “AAA” batteries matching the (+) and (–) signs on each battery to the (+) and (–) signs of the battery compartment.

• Do not mix battery types.

• Do not combine new batteries with used ones. It causes shorter life or leakage of batteries.

• Remove the dead batteries immediately to prevent them from liquid leaking in the battery compartment. Don’t touch exposed battery acid, as it can damage your skin.

NOTE: If you do not intend to use the remote control for a long period, remove the batteries.

2.3.3. Handling the remote control

• Do not subject to strong shock.

• Do not allow water or other liquid to splash the remote control. If the remote control gets wet, wipe it dry immediately.

• Avoid exposure to heat and steam.

• Other than to install the batteries, do not open the remote control.

2.3.4. Operating range of the remote control

Point the front of the remote control toward this display’s remote control sensor when pressing a button.

Use the remote control within a distance of less than 8m/26ft from this display’s sensor, and a horizontal and vertical angle of less than 30 degrees.

NOTE: The remote control may not function properly when

the remote control sensor on this display is under direct sunlight or strong illumination, or when there is an obstacle in the path of signal transmission.

3030

3. Connecting External Equipment

DVD / VCR / VCD

HDMI Out

[HDMI IN]

PC LINE IN

VGA IN

[VGA IN]

[VGA AUDIO IN]

VG A Out

D-Sub 15 pin

Audio Out

HDMI 1

(ARC)

HDMI 2

3.1. Connecting External Equipment (DVD/VCR/VCD)

3.1.1. Using HDMI video input

DVD / VCR / VCD

HDMI 1

HDMI 2

(ARC)

[HDMI IN]

3.2. Connecting a PC

HDMI Out

3.2.1. Using DVI input

3.2.2. Using HDMI input

DVI-D

[DVI IN]

HDMI 1

(ARC)

DVI Out

HDMI 2

[HDMI IN]

HDMI Out

3.3. Connecting Audio Equipment

HDMI Out

[HDMI IN]

HDMI 1

(ARC)

HDMI 2

3.3.1. Connecting an external audio device

[AUDIO OUT] Audio In

AUDIO OUT

AUDIO-IOUT

Stereo Ampliﬁer

3.4. IR Pass-through Connection

External

IR Receiver

DISPLAY 1 DISPLAY 2

[IR IN]

[IR OUT]

NOTE: This display’s remote control sensor will stop working if the [IR IN] is connected.

3.5. IR Pass-through Connection

[IR OUT]

DVD / VCR / VCD

[IR IN]

(DVD / VCR / VCD)

Remote Control

4. Operation

NOTE: The control button described in this section is

mainly on the remote control unless specied

otherwise.

4.1. Start-up and initial Setting

4.1.1. Welcome

Select your language and tap “Next”.

4.1.2. Ethernet

4.2. Watch the Connected Video Source

1. Press

2. Press press OK button.

INPUT button.

or button to select a device, then

Tape “Next” button to next page and it will show.

1. Connection Type : DHCP / Static IP

2. IP Address

3. Netmask

4. DNS Address

5. Gateway You also can tape “Back” to previous page.

4.1.3. Date & Time

Enable “Network-provided time” to sync time with network and select time zone.

5. Launcher

Press HOME button on remote control to show the Launcher screen.

5.1. Setting

Main items: (1) Network (2) Device (3) System

5.2.1. DHCP

DHCP mode: (1) Cannot modify IP Address, Netmask, DNS

Address and Gateway.

(2) If connect successfully, it will display

current network conguration.

5.2.2. Static IP

In Static IP mode, user can input IP Address, Netmask, DNS address and Gateway.

Note:

IP address, netmask, DNS address and gateway address input limitation. (1)Format: I. number 0-9 II. decimal point “.”

5.2. Ethernet

Enable/Disable to turn on/o󰀨 Ethernet

After enable Ethernet, the settings will show: (1) Connection Type (Available connection

type: DHCP/Static IP) A. DHCP B. Static IP C. IP Address D. Netmask E. DNS Address F. Gateway (2) Mac Address

5.3. Device

Divide into 4 groups: Signage Display/System Tools/Display/Apps

(4) Apps A. Display applications information.

(1) Signage Display

A. General settings B. Source settings C. Security (2) System Tools

A. Clear Storage B. Reset C. Import&Export D. Clone (3) Display

5.3.1. General Settings

1. Signage Display Name Set up Signage Dispay Name

Note:

Input limitation: (1) length: Max 36 characters (2) format: no limit

2. Boot Logo

1) OSD menu to control boot logo enable/disable operation RCU: MENU -> Advanced -> Boot on logo -> On/

O󰀨/User.

In user mode, user can choose their own boot logo

and animation le.

Note:

(1) Boot logo le: Support JPG le (2) Boot animation le name: bootanimation.

zip

(3) Will pop-up a window for user to select le

from USB. No priority issue.

A. Backlight

5.3.2. Source Settings

1. Custom App User can set up the application for Customer Source. Note (1) Only display User Installed app. (2) Will not show up system pre-install app If set up customer APK, PD will open customer app when switch source to Customer mode. If no set up customer APK, PD will show Launcher screen when switch source to Customer mode.

After setup, it will show App name

5.3.3. Security

1. External Storage Enable: USB External Storage Lock. Disable: USB External Storage Unlock.

2. Unknown sources Enable: Allows install unknown APK. Disable: Don’t allows install unknown APK.

Function introduction

(1) Save Select App and press Save key to save it. (2) Forget Press Forget key to clean previous stored

data (3) Cancel No change, close window directly If no customer installed apk, the list will be

blank. User can select customer installed apk in list and

press SAVE button to store the conguration.

Note:

Must re-plug USB External Storage after unlock the external storage.

5.3.4. Clear Storage

The purpose is to clear all data in viewsonic folders. Divided into 4 mode: (1) Clear all viewsonic folders (2) Only clear viewsonic folder under Internal

storage.

(3) Only clear viewsonic folder under USB

storage.

5.3.5. Reset

Factory Reset can recover to Factory default settings.

Press OK to execute Reset function automatically.

5.3.6. Import & Export

The function of Impor t & Export Signage Display settins.

Notes.

(1) vs_setting.db (Saved le name: vs_setting.

db) (2) Will save to viewsonic folder in storage

3. Target Location (1) Internal storage Save to internal folder \AutoPlayFiles (2) USB Save to USB root\AutoPlayFiles

5.3.6.1 Export Signage Display Settings

Will export to viewsonic folder under USB (1) Export vs_setting.db. Include OSD setting,

Android settings but “Signage Display Name” and “Boot Logo”

Note:

If no viewsonic folder exists in USB, it will be created automatically.

5.3.6.2 Import Signage Display Settings

Impor vs_setting.db from viewsonic folder under USB. (1) Import vs_setting.db. Include OSD setting,

Android settings but “Signage Display Name” and “Boot Logo”

5.3.8. Backlight

User can set the panel backlight.

5.3.9. WallPaper

For user to select wall paper.

5.3.7. Clone

Clone media le from Internal viewsonic folder.

1. The cloned folder name under AutoPlayFiles

folder

2. Clone Source (1) Internal storage From internal folder \AutoPlayFiles (2) USB From USB root\AutoPlayFiles

5.4. System

There are 2 item in system : Date&Time and About.

5.4.1. Date & time

To set Auto Time On/O󰀨 and time zone.

5.4.2. About

Main info in About: (1) Local System updates (2) Online System updates (3) Legal information (4) Android version (5) Kernel version (6) Build number

5.4.2.2. Online System updates

Online system update can select

(1) Auto Update: When display power o󰀨,

system will auto check the new version from OTA server. If new version found, system will auto update. After update

complete, sytem will turn o󰀨.

(2) Set Schedule: User can set the update

time.

(3) Manual update: User can update the OTA

package manually.

5.4.2.1 Local System updates

Will automatically search update.zip in USB. Will be shown in list for user selection if found

Note:

(1) Only support Android Full image.

(2) le name should be update.zip. (3) the le should be located in root of storage.

After select update.zip le, Signage Display will

restart and start to update.

6. OSD Menu

6.1. Settings

An overall view of the On-Screen Display (OSD) structure is shown below. You can use it as a reference for further adjusting your display.

Navigating the OSD menu using the remote control:

1. Press the MENU button to display the OSD

menu.

2. Press [

] [ ] [ ] or [ ] button to select its menu

item or to adjust its value. Press OK button to

conrm.

3. Press [

] button to go back to the previous

menu layer.

4. Press MENU button to exit the OSD menu.

6.1.1. Picture menu

Brightness

Adjust the overall image and background screen brightness.

Contrast

Adjust the image contrast ratio for the input signal.

Sharpness

This function is digitally capable to keep crisp image at any timings.

Navigating the OSD menu using the display’s control buttons:

1. Press the [ ] button to display the OSD menu.

2. Press the [◄/►] or [▲/►] to select menu item

or adjust its value.

3. Press [

] button to enter the signal source

selection menu, and to select the signal source.

It is used to conrm the operation under the

MENU operation.

4. Press [

] button to On or O󰀨 the display.

Gamma selection

Select a display gamma. It’s refer to the brightness performance cur ve of signal input. Choose from {2.0} / {2.2} / {2.4}.

Color temperature

It is used to adjust the color temperature. The image becomes reddish as the color

temperature decreases, and becomes bluish as the color temperature increases.

CCT Cool Normal Warm

0.279 ±

0.005

0.292 ±

0.005

0.283 ±

0.005

0.298 ±

0.005

0.299 ±

0.005

0.315 ±

0.005

Picture Mode

Select a predened picture setting.

Overscan

Change the display area of the image. ON: Set to display area about 95%. OFF: Set to display area about 100%.

RGB Range

Select the mode to display the HDMI or DVI signal according to their signal format depending on their source device.

• {Auto} - Auto detection signal format.

• {Full Range} - displaying the signal that uses all 256 levels (from level 0 to 255).

• {Limited Range} - displaying the signal that uses 16 to 235 levels of 256 levels for each R, G, and B.

Flicker Free

Turn on/o󰀨 the Flicker function.

Screen reset

Reset all settings in the Screen menu to factory preset values.

6.1.3. Audio menu

Bluelightlter

Reduce the bluelight disturbance to sight, protect sight health. You can set the level of the Bluelight Filter as your desired.

Picture reset

Reset all settings in the Picture menu. Select “Yes” and press “SET” button to restore to

factory preset data. Press [

] button to cancel and

then return to the previous menu.

6.1.2. Screen menu

Balance

Adjust to emphasize left or right audio output balance.

Treble

Adjust to increase or decrease higher-pitched sounds.

Bass

Adjust to increase or decrease lower-pitched sounds.

Volume

Adjust to increase or decrease the audio output level.

Minimum volume

Adjust your own limitation for the minimum volume setting.

Zoom mode

HDMI, DVI: {Full} / {4:3} / {Real} There are no function when in Android UI.

Full

This mode restores the correct proportions of pictures transmitted in 16:9 using the full screen display.

4:3

The picture is reproduced in 4:3 format and a black band is displayed on either side of the picture.

Real

This mode displays the image pixelby-pixel on screen without scaling the original image size.

Maximum volume

Adjust your own limitation for the maximum volume setting.This stops the volume from being playing at too loud a level.

Mute

Turn the mute function on/o󰀨.

Audio out volume (line out)

Adjust to increase or decrease line out output level.

Audio Out Sync

Enable/disable audio out (line out) volume adjustability to sync with internal speakers.

DVI Audio in

Select the audio input source. Analog: audio from audio input Digital : audio from DVI audio.

Audio reset

Reset all settings in the Audio menu to factory preset values.

6.1.4. Time

Schedule list:You can set 7 schedules.

• Enable: Enable/disable schedule. If set start/ end time is conflict or empty, input is empty or time conflict with other schedule list, you cannot enable schedule.

• Start time: Set start time.

• End time: Set end time.

• Input: Platform will go to this select source automatically after the schedule on.

• Days of the week: Set Sunday, Monday,Tuesday, Wednesday, Thursday, Friday, Saturday.

• Every week: Set lifecycle.

• Back: Does not change schedule data.

• Save: Save schedule data.

Slideshow interval

Setting the photo slideshow interval for USB auto play.

O󰀨Timer

Set automatically power o󰀨 time (in hours).

Date and time

Adjust the current date and time for the display’s internal clock.

Schedule

This function allows you to program up to 7 (seven)

di󰀨erent scheduled time intervals for the display to

activate.

OSDturno󰀨

Set the period of time the OSD (on-screen display) menu stays on the screen.

The options are: {O󰀨, 5 ~ 120} seconds.

*{0󰀨} does not disappear automatically.

Information OSD

Set the period of time the information OSD is displayed on the upper left corner of the screen.

The information OSD will display when input signal is changed.

The information OSD will remain on the screen

with {O󰀨} selection. The options are: {1 ~ 60}

seconds.

Time reset

Reset all settings in Time menu to the factory preset values.

6.1.5. Advanced

Panel saving

Choose to enable the panel saving functions and thus reduce the risk of “image persistence” or “ghost-imaging”.

• {Saving} - Select {On} and the image brightness will be reduced to an appropriate level. The Brightness setting in the Picture menu will be unavailable when selected.

• {Burn-in Protection Interval} - Select the time

interval ({Auto} / {10 ~ 900} Seconds/ {Off}) for

the display to reduce the "image persistence".

Power Save

Mode 1 [TCP o󰀨, WOL on, auto o󰀨]

Mode 2 [TCP o󰀨, WOL on, auto on/o󰀨]

Mode 3 [TCP on, WOL o󰀨, auto on/o󰀨]

Boot on Logo

Choose to enable or disable the picture of Logo when turn on your display.

The options are:

• {Off}

• {On} (Default)

• {User}

1. If Logo set to ON, ViewSonic logo and animation ViewSonic logo will show.

2. If Log set to OFF, neither ViewSonic logo nor animation logo will not show.

3. If Logo set to USER, custom logo option in settings is not set, then there will be no boot logo when power on.

4. If Logo set to USER, custom logo option in settings is set, there will be only custom logo when power up.

Auto signal detection

Choose to let the display detect and display available signal sources automatically.

•{O󰀨} - Once a signal is connected, it can only be

selected manually. No signal, set the display to display the image automatically according to the search order of each option.

Power save modes

Mode 1: DC o󰀨 -> Power o󰀨. LED: Red. Power Save -> Power o󰀨, LED: Red

Mode 2: DC o󰀨 -> Power o󰀨, LED: Red. Power

Save -> Power Saving. LED: Orange. Can be wake up.

Mode 3: DC o󰀨 -> Back light o󰀨, LED: Red Power Save -> Back light o󰀨, LED: Orange. Can be wake

up.

Eco Mode

Set this display to reduce the power consumption automatically.

Power LED light

Choose to set power indicate LED on or o󰀨.

Choose {On} for normal use

Boot on source

Choose to select source when boot up. Input: select input source when boot up.

No signal standby

Set the period of time to entry standby mode when no signal.

HDMI with One Wire

CEC control.

• {Off} - Disable CEC.(Default)

• {On} - Enable CEC.

USB Cloning

Save the OSD menu conguration into USB drive.

USB Auto Play

Set to ON, the display will copy media le from

external storage to internal storage then to play

the media le automatically.

Switch on state

Select the display status used for the next time you connect the power cord.

• {Power off} - The display will remain off when the power cord is connected to a wall outlet.

• {Forced on} - The display will turn on when the power cord is connected to a wall outlet.

• {Last status} - The display will return to the previous power status

WOL

Choose to turn on or o󰀨 the wake on LAN function.

Choose from : {O󰀨} / { On}

Monitor ID

Set the ID number for controlling the display via the RS232C connection. Each display must have a unique ID number when multiple sets of this display are connected. Monitor ID number range is between 1 to 98. 99 is reserve for all display.

6.1.6. About

Heat status

This function allows you to check the thermal status at any time.

Monitor information

Shows information about your display, including model number, serial number, operating hours and software version.

Language

Select the language used in the OSD menu. The options are: English/Deutsch/

Français/Italiano/Español/ Pyccкий/Polski/Türkçe/

繁體中文

Factory reset

Reset all settings in the OSD menus of {Picture}, {Screen}, {Audio}, {Time},

and {Advanced} to the factory preset values.

Advanced option reset

Reset all settings in the Advanced menu to factory preset values.

简体中文

7. Embedded Applications and Settings

7.1. USB media playback

1. Copy media content to the root directory of a

USB Flash drive. USB Flash drive should be formatted as FAT32.

2. Enable the USB auto play on OSD

3. Plug in USB Flash drive to USB port and it will

copy the media content to internal storage.

7.2. vCastReceiver & vCastSender Service

Working with ViewBoard® Cast software, the vCastReceiver app, will allow ViewBoard® to receive vCastSender laptop screens (Windows/ Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s).

Network information

• ViewBoard® Cast software, laptops, and

mobile devices can connect to both the same subnet and across the subnet network.

• Please enter the on-screen PIN-code to connect to the ViewBoard.

4. After copy nished and unplug the USB Flash drive, it will auto play the content.

5. Press EXIT key can stop the media playback. User can press MediaPlayer icon

launcher to play the content again.

• Ports:

- TCP 56789, 25123, 8121 & 8000

- UDP 48689, 25123

• Port and DNS for activation:

- Port: 443

- DNS: https://vcastactivate.viewsonic.com

• OTA service:

- Server Port: TCP443

- Server FQDN Name: https://vcastupdate.viewsonic. com

vCastReceiver

A dual band wireless access point

(5G) is preferred

Connect to in-room wireless

access point via Ethernet Cable

Connect to the same network (Local Area Network),

select 5G mode for optimal casting

7.3. Airplay Service

Please ensure that DNS is enabled on the network/access point/wireless controller.

Network information

• Ports:

- TCP 51040, 51030, 51020 & 51010

- UDP 5353 (mDNS to broadcast Airplay)

• How to verify Airplay is broadcasting:

1. Ensure that your iOS device and ViewBoard® are connected to the same subnet network.

2. Open Control Center and touch Airplay Mirroring on an iOS device, e.g. iPhone/iPad.

3. You should see a device prexed with “Cast-xxxx”.

4. If “Cast-xxxx” is showing then this conrms that the vCastReceiver is broadcasting Airplay services.

5. Click on the broadcasted “Cast-xxxx” device to mirror your iOS device to ViewBoard®.

AirPlay

A dual band wireless access point

(5G) is preferred

Connect to in-room wireless

access point via Ethernet Cable

Note:

1. Connect to the same network (Local Area Network), select 5G mode for optimal casting

2. ViewBoard® Cast will stay up to date with the latest version of AirPlay for ongoing compatibility

7.4. Chromecast Service

ViewBoard® Cast software supports native Chromecast screen sharing via the Chrome browser casting respectively with the Chromecast feature enabled. Please ensure that mDNS is enabled on the network/access point/wireless controller (where applicable).

Network information

• Ports:

- TCP 8008 & 8009

- UDP 5353 (mDNS to broadcast CCast)

• How to verify Chromecast is broadcasting:

1. Ensure that your Chromebook and ViewBoard® are connected to the same subnet network.

2. It is recommended to use Wi-Fi: 802.11n 5GHz.

Note: See 5 GHz channel for a table on non-DFS channels in your country. In the USA, those channels

are 36-48 and 149-165.

3. Bandwidth: At least 2~5 Mbps per user in a typical deployment. Latency should be less than 100ms when ping Google’s public DNS server at 8.8.8.8 for HD video streaming preferably >5Mbps is required.

4. Access points:

i. For small deployments of under 30 devices, consumer-grade networking equipment is su󰀩cient.

ii. For d

eployments greater than 30 devices or involving multiple rooms, enterprise-grade, centrally

managed networking equipment is recommended.

Chromecast

A dual band wireless access point

(5G) is preferred

Connect to in-room wireless

access point via Ethernet Cable

Connect to the same network (Local Area Network),

select 5G mode for optimal casting

7.5. Officesuite

Create, edit, and view Documents, Memos, Presentations, and Spreadsheets.

8. Supported Media Formats

USB Multimedia Codec Formats

Type File Type Codec Ability

Photo: Base-line Resolution: 1920 x 1080 Remark: The limitation of max Resolution depends on DRAM size (up to 15360 x 8640)

Photo: Progressive Resolution: 1024 x 768 Remark: The limitation of max Resolution depends on DRAM size (up to 7000 x 7000)

Photo: Non-interlace Resolution: 1920 x 1080 Remark: The limitation of max Resolution depends on DRAM size (up to 15360 x 8640)

Photo: interlace Resolution: 1920 x 1080 Remark: The limitation of max Resolution depends on DRAM size (up to 15360 x 8640)

Resolution: 15360 x 8640 Remark: The limitation of max Resolution depends on DRAM size (up to 15360 x 8640)

Resolution: 4096 x 2160@60fps Bit Rate: 100Mbps Profile: .Profile 0(420,8bit) Profile 2,(420,10bit)

Resolution: 4096 x 2160@60fps Bit Rate: 100Mbps Profile: Main/Main10 Profile,HighTier @Level 5.1

Resolution: 1080P@30fps Bit Rate: 30Mbps Profile: MP@HL

Photo

Video

JPEG

PNG

BMP

MKV (.mkv)

WebM(.webm)

MP4(.mp4,.mov)

3GPP(.3gpp,3pg)

MPEG transport stream(.

ts,.trp,tp)

MKV(.mkv)

MPEG program stream(.

DAT,.VOB,.MPG,.MPEG)

MPEG transport stream(.

ts,.trp,.tp)

MP4(.mp4,.mov)

3GPP(.sgpp,.3gp)

AVI(.avi)

MKV(.mkv)

VP9

HEVC/H.265

MPEG1/2

Video

MP4(.mp4,.mov)

3GPP(.3gpp,3gp)

AVI(.avi)

MKV(.mkv)

DivX(.divx) MP4(.mp4)

AVI(.avi)

MKV(.mkv)

FLV(.flv)

MP4(.mp4,.mov)

3GPP(.3gpp)

AVI(.avi)

MKV(.mkv)

FLV(.flv)

MP4(.mp4,.mov)

3GPP(.3gpp)

MPEG transport stream(.

ts,.trp,.tp) ASF(.asf)

WMV(.wmv)

AVI(.avi)

MKV(.mkv)

MPEG transport stream(.

ts,.trp,tp)

MP4(.mp4,.mov)

3GPP(.3gpp,3pg)

MPEG transport stream(.

ts,.trp,tp)

MKV(.mkv)

ASF(.asf)

AVI(.avi)

MKV(.mkv)

WMV(.wmv)

ASF(.asf)

AVI(.avi)

MKV(.mkv)

WMV(.wmv)

MPEG transport stream(.

ts,.trp,tp)

MKV(.mkv)

AVI(.avi)

3GPP(.3gpp,3pg)

MP4(.mp4,.mov)

MKV(.mkv)

MPEG4

DviX 3.11, DivX 4.12,

DivX 5.x,

DivX 6,XviD

Sorenson

H.263

H.264

MVC

AVS

AVS+

WMV3

VC1

Motion JPEG

Resolution: 1080P@30fps Bit Rate: 40Mbps Profile: .Simple Profile .Advanced Simple Profile@Level 5 . GMC is not supported

Resolution: 1080P@30fps Bit Rate: 40Mbps

Resolution: 4096 x 2160@60fps Bit Rate: 135Mbps Profile: Main and high profile up to level 5.2

Resolution: 1080P@60fps Bit Rate: 135Mbps

Resolution: 4096 x 2160@60fps Bit Rate: 50Mbps Profile:

Jizhun profile @ Level 6.0

Resolution: 1080P@60fps Bit Rate: 50Mbps Profile: Broadcasting profile @Level 6.0.1.08.60

Resolution: 1080P@30fps Bit Rate: 40Mbps

Resolution: 2048 x 1024@30fps Bit Rate: 40Mbps Profile: Advanced profile @Level 3 . Simple profile . Main Profile

Resolution: 1280 x 720@30fps Bit Rate: 40Mbps

Video

Audio

MKV(.mkv)

WebM(.webm) RM(.rm,.rmvb)

MKV(.mkv) MP3(.mp3)

AVI(.avi)

ASF(.asf)

DivX(.divx) Matroska (.mkv,.mka) MP4(.mp4,.mov,m4a)

MPEG program stream(.

ts,.trp,.tp)

MPEG program stream(.

DAT,.VOB,.MPG,.MPEG)

FLV(.flv)

WAV(.wav)

AAC(.aac)

AVI(.avi)

Matroska(.mkv,mka)

DivX(.divx)

3GPP(.sgpp,.3gp)

MP4(.mp4,.mov,m4a)

MPEG transport stream(.

ts,.trp,.tp)

MPEG program stream(.

DAT,.VOB,.MPG,.MPEG)

FLV(.flv)

RM(.rm,.rmvb,.ra)

WAV(.wav)

ASF(.wma,.wnv,.asf)

AVI(.avi)

Matroska(.mkv,.mka)

WAV(.wav)

Matroska(.mkv,.mka)

WebM(.webm)

3GPP(.3gpp)

MP4(.mp4,.mov,.m4a)

VP8

RV30/RV40

MPEG1/2

Layer1

MPEG1/2

Layer2

MPEG1/2/2.5

Layer3

AAC,HEAAC

WMA

WMA 10

Pro M0

WMA 10

Pro M1

WMA 10

Pro M2

VORBIS

Resolution: 1920 x 1080@30fps Bit Rate: 50Mbps

Resolution: 1080P@60fps Bit Rate: 40Mbps

Sample rate: 16KHz ~ 48KHz

Channel: Up to 2

Bit Rate: 32Kbps ~ 448Kbps Sample rate: 16KHz ~ 48KHz

Channel: Up to 2

Bit Rate: 8Kbps ~ 448Kbps

Sample rate: 8KHz ~ 48KHz

Channel: Up to 2

Bit Rate: 8Kbps ~ 320Kbps

Sample rate: 8KHz ~ 48KHz

Channel: Up to 5.1 Bit Rate:

AAC-LC: 12kbps~576kbps V1: 5kbps~288kbps V2:3kbps~144kbps

Sample rate: 8KHz ~ 48KHz

Channel: Up to 2

Bit Rate: 128bps ~320Kbps

Note: WMA7, WMA8, WMA9 Standard

Sample rate: 8KHz ~ 48KHz

Channel: Up to 2 Bit Rate: < 192kbps

Sample rate: 8KHz ~ 48KHz

Channel: Up to 5.1 Bit Rate: < 384kbps

Sample rate: 8KHz ~ 96KHz

Channel: Up to 5.1 Bit Rate: < 768kbps

Sample rate: Up to 48KHz Channel: Up to 2 Note: Supprots stereo decoding only

Audio

WAV(.wav)

AVI(.avi)

Matroska(.mkv,.mka)

3GPP(.3gpp,.3gp)

MP4(.mp4,.mov,m4a)

MPEG transport stream(.

ts,.trp,.tp)

MPEG program stream(.

DAT,.VOB,.MPG,.MPEG)

WAV(.wav)

AVI(.avi)

Matroska(.mkv,.mka)

3GPP(.3gpp,.3gp)

MP4(.mp4,.mov,m4a)

Matroska(.mkv,.mka)

RM(.rm,.rmvb,.ra)

Matroska(.mkv,.mka) FLAC

MPEG transport stream(.

ts,.trp,.tp)

Matroska(.mkv,.mka) OPUS

LPCM

IMA-ADPCM

MS0ADPCM

G711 A/mu-

LBR(cook)

law

DRA

Sample rate: 8KHz ~ 48KHz

Channel: Mono, Stereo, 5.1

Bit Rate: 64Kbps ~ 1.5Mbps

Sample rate: 8KHz ~ 48KHz

Channel: Up to 2

Bit Rate: 32Kbps ~ 384Kbps

Sample rate: 8KHz Channel: 1 Bit Rate: 64Kbps

Sample rate: 8KHz, 11.025KHz, 22.05KHz,

44.1KHz Channel: Up to 5.1

Bit Rate: 6Kbps ~ 128Kbps Sample rate: 8KHz ~ 96KHz

Channel: Up to 7.1 Bit Rate: < 1.6Mbps

Sample rate: 8KHz ~ 96KHz

Channel: Up to 7.1 Bit Rate: < 6Mbps

Sample rate: 8KHz ~ 48KHz

Channel: Up to 6

Bit Rate: 6Kbps ~ 510Kbps

Resolution is a kind of reference design,instead of hardware limitation.Because it is bounded by DRAM size and performance

The larger resolution,the bigger DRAM size

The larger resolution,the less preformance,since it requires longer time to show a picture

Whether to adopt JPEG/PNG hardware decoder can be set. The max resolution of Jpeg Hardware decoder is 16360 x 16360

BMP decoder is a software decoder.The limitation of max resolution depends on DRAM size

9. Input mode

Graphic Resolution:

Standard

Resolution

Active Resolution

H Pixels V Lines

640 480

720 400

800 600

832 624

Refresh Rate

(V Frequency/Hz)

59.941 31.469 25.175 VESA

67.670 35.000 30.240 MAC

72.810 37.861 31.500 VESA

75.000 37.500 31.500 VESA

70.080 31.467 28.320 IBM

85.038 37.927 35.500 VESA

56.250 35.156 36.000 VESA

60.317 37.879 40.000 VESA

72.188 48.077 50.000 VESA

75.000 46.875 49.500 VESA

74.550 49.725 57.283 VESA

74.550 49.722 57.284 MAC

60.004 48.363 65.000 VESA

H Frequency

(KHz)

Pixel Rate

(MHz)

Stand for

Mode

DVI

70.069 56.476 75.000 VESA

1024 768

74.930 80.000 60.241 MAC

75.029 60.023 78.750 VESA

60.053 54.348 80.000 VESA

1152 864

1152 870

1280 720 59.860 44.772 74.500 CVT

1280 960 60.000 60.000 108.000 VESA

1280 1024

1366 768 59.790 47.712 85.500 CVT

1360 768

70.016 63.995 94.201 VESA

75.000 67.500 108.000 VESA

75.060 68.681 100.000 MAC

75.061 68.681 100.000 VESA

60.002 63.981 108.000 VESA

60.013 63.974 108.500 VESA

75.024 79.976 134.999 VESA

60.015 47.712 85.500 VESE

84.880 68.688 125.250 CVT

59.887 55.935 106.500 VESA

1440 900

59.901 55.469 88.750 VESA

1680 1050 59.954 65.290 146.250 VESA

60.000 75.000 162.000 VESA

DVI

HD Resolution:

Standard

Resolution

1600 1200

1920 1080 60.000 67.500 148.500 VESA

1920 1200 59.950 74.038 154.000 VESA

3840 2160

Active Resolution Refresh Rate

Video

H Pixels V Lines

720 480

480i

1440 480 59.939 15.734 27.000 EIA-861D

70.000 87.500 189.000 VESA

75.000 93.750 202.500 VESA

23.976 53.946 296.703 VESA

24.000 54.000 297.000 VESA

25.000 56.250 297.000 VESA

29.970 67.430 296.703 VESA

30.000 297.000 67.500 VESA

H Frequen-

(V Frequency/

Hz)

59.939 15.734 13.500 EIA-861D

60.000 15.750 13.513 EIA-861D

(KHz)

Pixel Rate

(MHz)

Stand for

Mode

HDMI

576i

480p

576p

720p

1080i

1440 480 60.000 15.750 27.027 EIA-861D

720 576 50.000 15.625 13.500 EIA-861D

1440 576 50.000 15.625 27.000 EIA-861D

720 480 59.941 31.469 27.000 EIA-861D

720 480 60.000 31.500 27.027 EIA-861D

720 576 50.000 31.250 27.000 EIA-861D

1440 576 50.000 31.250 54.000 EIA-861D

1280 720 59.940 44.955 74.176 EIA-861D

1280 720 60.000 45.000 74.250 EIA-861D

1920 1080 50.000 28.125 74.250 EIA-861D

1920 1080 59.940 33.716 74.175 EIA-861D

1920 1080 60.000 33.750 74.250 EIA-861D

1920 1080 23.976 26.973 74.175 EIA-861D

1920 1080 24.000 27.000 74.250 EIA-861D

1920 1080 25.000 28.125 74.250 EIA-861D

1080p

1920 1080 29.970 33.716 74.176 EIA-861D

1920 1080 30.000 33.750 74.250 EIA-861D

1920 1080 50.000 56.250 148.500 EIA-861D

1920 1080 59.940 67.432 148.350 EIA-861D

1920 1080 60.000 67.500 148.500 EIA-861D

3840 2160 23.976 53.946 296.703

3840 2160 24.000 54.000 297.000

3840 2160 25.000 56.250 297.000

HDMI 4K

3840 2160 29.970 67.430 296.703

3840 2160 30.000 67.500 297.000

3840 2160 50.000 112.500 594.000

3840 2160 60.000 135.000 594.000

• The PC text quality is optimum in HD 1080 mode (1920 x 1080, 60Hz).

• Your PC display screen might appear different depending on the manufacturer (and your par ticular version of Windows).

• Check your PC instruction book for information about connecting your PC to a display.

• If a vertical and horizontal frequency-select mode exists, select 60Hz (ver tical) and 31.5KHz (horizontal). In some cases, abnormal signals (such as stripes) might appear on the screen when the PC power is turned off (or if the PC is disconnected). If so, press the [INPUT] button to enter the video mode. Also, make sure that the PC is connected.

• When horizontal synchronous signals seem irregular in RGB mode, check PC power saving mode or cable connections.

• The display settings table complies to the IBM/VESA standards, and based on the analog input.

• The DVI suppor t mode is regarded as same to the PC suppor t mode.

• The best timing for the ver tical frequency to each mode is 60Hz.

10. Cleaning and Troubleshooting

10.1. Cleaning

When Using the Display

• Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the display is usually very hot due to the high temperature of exhaust air being released through the ventilation holes. Burns or personal injuries may occur if any body parts are brought too close. Placing any object near the top of the display could also result in heat related damage to the object as well as the display itself.

• Be sure to disconnect all cables before moving the display. Moving the display with its cables attached

may damage the cables and thus cause re or electric shock.

• Disconnect the power plug from the wall outlet as a safety precaution before carrying out any type of cleaning or maintenance procedure.

Front Panel Cleaning Instructions

• The front of the display has been specially treated. Wipe the surface gently using only a cleaning cloth or a soft, lint-free cloth.

• If the surface becomes dirty, soak a soft, lint-free cloth in a mild detergent solution. Wring the cloth to remove excess liquid. Wipe the surface of the display to remove dirt. Then use a dry cloth of the same type to dry.

• Do not scratch or hit the surface of the panel with ngers or hard objects of any kind.

• Do not use volatile substances such as insert sprays, solvents and thinners.

Cabinet Cleaning Instructions

• If the cabinet becomes dirty, wipe the cabinet with a soft, dry cloth.

• If the cabinet is extremely dirty, soak a lint-free cloth in a mild detergent solution. Wring the cloth to remove as much moisture as possible. Wipe the cabinet. Use another dry cloth to wipe over until the surface is dry.

• Do not allow any water or detergent to come into contact with the surface of the display. If water or moisture gets inside the unit, operating problems, electrical and shock hazards may result.

• Do not scratch or hit the cabinet with ngers or hard objects of any kind.

• Do not use volatile substances such as insert sprays, solvents and thinners on the cabinet.

• Do not place anything made from rubber or PVC near the cabinet for any extended periods of time.

10.2. Troubleshooting

Problems Possible causes Solutions The Power indicator does not

come on

The Power indicator is on, but no image is displayed

Image jerking or ripple A. There exists an electric device

Dim or extremely bright screen

Colordi󰀨erence A. Improper chromatic saturation;

A. the monitor is not powered on A. Check if the power cord is

A. The Video wire is detached or connected improperly

B. No video signal input

that interferes with the video signals;

5. A. Low or high brightness/ contrast

B. Improper RGB values or color temperature

connected, and switch ON the monitor.

A. Connect or replace the video wire, and ensure proper and correct connection;

B. Check the signal source, and check if it is properly connected at the output end.

A. Turn o󰀨 the electric device, or

relocate the monitor.

6. A. Check the brightness/contrast settings, or restore to default settings.

A. Check the chromatic saturation; B. Adjust the RGB values or reset

the color temperature; C. Restore to default settings.

Image distortion A. Improper aspect ratio; A. Reset the aspect ratio. No sound A. the Audio wire is detached or

connected improperly; B. It is mute

A. Ensure proper connection at the input end;

B. Reset the volume.

11. Technical Specifications

Display:

Item Specications

Screen Size (Active Area) 139.7 cm / 55 inch Aspect Ratio 16:9 Number of Pixels 3840 (H) x 2160 (V) Pixel Pitch 0.315 (H) x 0.315 (V) [mm] Displayable Colors 10bit, 1.07 Billion colors Brightness 400 cd/m² Contrast Ratio (Typical) 1200:1 Viewing Angle 178 degrees

In/Out Terminals:

Item Specications

10W (L) + 10W (R) [RMS]/8Ω

Speaker Output Internal Speakers

Audio Output RCA R/L x 1 0.5V [rms] (Normal) / 2 Channel (L+R) Audio Input 3.5mm phone jack x 1 0.5V [rms] (Normal) / 2 Channel (L+R) RS232C D-Sub Jack x 1 (9 pin) TXD + RXD (1:1) RJ-45 RJ-45 Jack x 1 (8 pin) 10/100 LAN Port

HDMI Input

DVI-D Input DVI-D Jack x 1 Digital RGB:TMDS (Video) IR Input/Output 3.5mm x 2 IR pass through or IR daisy chain USB Input USB x 2 (Type A) USB 2.0, Multimedia play and service port SPDIF Output SPDIF Port Serial digital audio output

HDMI Jack x 2 (Type

A) (19 pin)

1 Way 1 Speaker System

82 dB/W/M/160 Hz ~ 13 KHz

Digital RGB: TMDS (Video + Audio) MAX: Video: 720p, 1080p, 4K @ 60Hz

Audio: 48 KHz / 2 Channel (L+R)

Supports LPCM only

General:

Item Specications

Power Input 100 - 240V~, 50/60Hz, 1.5A Power Consumption (Max) 114.5 W Power Consumption (typ.) 100 W Power Consumption (Standby & O󰀨) <0.5 W (RS232 in active) Dimensions (Without Stand) [W x H x D] 1243.2 x 714 x 74.8 mm Weight (Without Stand) 16.8 Kg Gross Weight (Without Stand) 23.95 Kg

Environmental Condition:

Item Specications

Temperature

Humidity

Altitude

Operational 0 ~ 40°C Storage -10 ~ 60°C Operational 20 ~ 80% RH (No condensation) Storage 10 ~ 80% RH (No condensation) Operational 0 ~ 5,000 m Storage 0 ~ 9,000 m

Internal Speaker:

Item Specications

Type 1 Way 1 Speaker Input 10 W (RMS) Impedance 8Ω Output Sound Pressure Frequency Response

82 dB/W/M

160 Hz ~ 13 KHz

12. RS232 Protocol

12.1. Introduction

This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol.

The protocol contains three sections command:

• Set-Function

• Get-Function

• Remote control pass-through mode * In the document below, “PC” represents all the control units that can send or receive the RS232 protocol

command.

12.2. Description

12.2.1. Hardware specification

Viewsonic TV communication port on the rear side: (1) Connector type: DSUB 9-Pin Male (2) Pin Assignment

Male DSUB 9-Pin (outside view)

[Special case] 2.5mm barrel connector

12.2.2. Communication Setting

- Baud Rate Select: 9600bps (xed)

- Data bits: 8 bits (xed)

- Parity: None (xed)

- Stop Bits: 1 (xed)

Pin # Signal Remark

1 NC 2 RXD Input to Commercial TV or DS 3 TXD Output from Commercial TV or DS 4 NC 5 GND 6 NC 7 NC 8 NC 9 NC frame GND

* Use of crossover (null modem) cable required for use with PC

Pin # Signal Remark

Tip TXD Output from Commercial TV or DS Ring RXD Input to Commercial TV or DS Sleeve GND

12.2.3. Command Message Reference

PC sends to Monitor command packet followed by “CR”. Every time PC sends control command to the Monitor, the Monitor shall respond as follows:

1. If the message is received correctly it will send “+” (02Bh) followed by “CR” (00Dh)

2. If the message is received incorrectly it will send “-” (02Dh) followed by “CR” (00Dh)

12.3. Protocol

12.3.1. Set-Function Listing

The PC can control the TV/DS for specic actions. The Set-Function command allows you to control the TV/

DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes.

Set-Function description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identication for each of TV/DS (01~98; default is 01)

If we want to set all TV/DS settings, use the TV/DS ID “99”, and it will not have Reply command on this function. The TV/DS ID can be set via the OSD menu for each TV/DS set.

Command Type Identify command type,

“s” (0x73h) : Set Command “+” (0x2Bh) : Valid command Reply “-“ (0x2Dh) : Invalid command Reply

Command: Function command code: One byte ASCII code. Value[1~3]: Three bytes ASCII that denes the value. CR 0x0D

Set-Function format Send: (Command Type=”s”)

Name Length ID

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7 8 9

NOTE: For VT2405LED-1 and VT3205LED, the set “Power on” command is the exception

Reply: (Command Type=”+” or “-”)

Name Length ID

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5

NOTE:

1. The reply for “Power on” command is the exception for VT2405LED-1 and VT3205LED. It’s 0x322B0D ( 2+<CR>).

2. When PC applies command to all displays (ID=99), only the #1 set needs to reply by the name of ID=1.

Example1: Set Brightness as 76 for TV-02 and this command is valid Send (Hex Format)

Name Length ID

Hex

0x38

0x30 0x32

Command

Type

Command

Type

Command

Type

0x73 0x24 0x30 0x37 0x36 0x0D

Command Value1 Value2 Value3 CR

Reply (Hex Format)

Name Length ID

Hex

0x34

0x30 0x32

Command

Type

0x2B 0x0D

Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format)

Name Length ID

Hex

0x38

0x30 0x32

Command

Type

Command Value1 Value2 Value3 CR

0x73 0x24 0x31 0x37 0x36 0x0D

Reply (Hex Format)

Name Length ID

Hex

0x34

0x30 0x32

Command

Type

0x2D 0x0D

Set function table:

Basic function

Set Function Length ID Command Command Value Range Comments

Type

Code

(Three ASCII

Power on

/o󰀨(standby)

Input Select 8 s “ 22 000: TV

*3.2.1

8 s ! 21 000: STBY

(ASCII)

(Hex)

001: ON

001: AV 002: S-Video 003: YPbPr 004: HDMI1 014: HDMI2 024: HDMI3 034: HDMI4

bytes)

1. The Power-on via LAN control may works only un-

der specic mode. To see

display UG for details.

2. “WOL by MAC address” may available as alterna-

*3.2.1

tive.

1. No need for USB

2. For the case of two more same sources, the 2nd digital is used to indicate the extension.

3. The HEX of 00A is 30 30

41.

*3.1.1

005: DVI 006: VGA1 016: VGA2 026: VGA3

007: Slot-in PC (OPS/SDM)/HDBT

008: Internal memory 009: DP/Type-C

00A: Embedded/ Main (Android)

Brightness 8 s $ 24 000 ~ 100

900:Bright down (-1) 901: Bright up (+1)

*3.1.1

Backlight

*3.2.0

8 A B 42 000 ~ 100 1. For Android platform

whose main mode is controlled by backlight and the other sources are controlled by brightness.

2. Derived from Color calibration.

*3.2.0

Power lock 8 s 4 34 000: Unlock

001: Lock

Volume 8 s 5 35 000 ~ 100

900: Volume

down(-1)

901:Volume up(+1)

Mute 8 s 6 36 000: OFF

001: ON (mute)

Button lock 8 s 8 38 000: Unlock

001: Lock

Menu lock

Number Key Pad

*3.1.1

8 s > 3E 000: Unlock

001: Lock 8 s @ 40 000~009 8 s A 41 000: UP

001: DOWN

002: LEFT

003: RIGHT

004: ENTER

*See note in details

Remote Control

Restore default

005: INPUT

006: MENU/(EXIT)

007: EXIT 8 s B 42 000: Disable

001: Enable

002: Pass through

Disable: RCU will be no function Enabled: RCU controls normally Pass through: Display will bypass the RC code to connected device via the RS232 port, but not react itself.

8 s ~ 7E 000 Recover to factory setting

Optional function

Set Function Length ID Command Command Value Range Comments

Type

Code

(Three ASCII

(ASCII)

(Hex)

bytes) Contrast 8 s # 23 000 ~ 100 Sharpness 8 s % 25 000 ~ 100 Color 8 s & 26 000 ~ 100 Tint 8 s ‘ 27 000 ~ 100

Backlight

On_O󰀨

*3.2.3

8 s ( 28 000: O󰀨

001: On

Color mode 8 s ) 29 000: Normal

001: Warm 002: Cold 003: Personal

Surround sound

8 s - 2D 000: O󰀨

001: On

Bass 8 s . 2E 000 ~ 100 Treble 8 s / 2F 000 ~ 100 Balance 8 s 0 30 000 ~ 100 050 is central Picture Size 8 s 1 31 000: FULL (16:9)

001: NORMAL

(4:3)

002: REAL (1:1)

*3.1.0

OSD language

8 s 2 32 000: English

001: French

002: Spanish

Could be extended for more supported languages by model

Date: Year 8 s V 56 Y17~Y99 Last 2 digits

(20)17~(20)99

Date: Month 8 s V 56 M01~M12 2 digits Date: Day 8 s V 56 D01~D31 2 digits Time: Hour 8 s W 57 H00~H23 24-hr format. 2 digits. Time: Min 8 s W 57 M00~M59 2 digits Time: Sec 8 s W 57 S00~S59 2 digits

12.3.2. Get-Function Listing

The PC can interrogate the TV/DS for specic information. The Get-Function packet format consists of 9

bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000

Get-Function description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identication for each of TV/DS (01~98; default is 01).

Command Type Identify command type,

“g” (0x67h) : Get Command “r” (0x72h) : Valid command Reply “-“ (0x2Dh) : Invalid command Reply

Command: Function command code: One byte ASCII code. Value[1~3]: Three bytes ASCII that denes the value. CR 0x0D

Get-Function format Send: (Command Type=”g”)

Name Length ID

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7 8 9

Command

Type

Command Value1 Value2 Value3 CR

NOTE: “Power STBY status” is the exception for VT2405LED-1 and VT3205LED.

Reply: (Command Type=”r” or “-”)

If the Command is valid, Command Type =”r”

Name Length ID

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7 8 9

NOTE: The reply for “Power STBY status” command is the exception for VT2405LED-1 and V3205LED. It’s

0x36 72 6C 30 30 30 0D ( 6rl000<CR>).

If the Command is Not valid, Command Type=”-“

Name Length ID

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5

Example1: Get Brightness from TV-05 and this comm and is valid. The Brightness value is 67. Send (Hex Format)

Name Length ID

Hex

0x38

0x30 0x35

Command

Type

Command

Type

Command

Type

0x67 0x62 0x30 0x30 0x30 0x0D

Command Value1 Value2 Value3 CR

Reply (Hex Format)

Name Length ID

Hex

Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the command table.

Send (Hex Format)

Name Length ID

Hex

Reply (Hex Format)

Name Length ID

Hex

0x38

0x34

0x30 0x35

Command

Type

0x72 0x62 0x30 0x36 0x37 0x0D

Command

Type

0x67 0XD3 0x30 0x30 0x30 0x0D

Command

Type

0x2D 0x0D

Command Value1 Value2 Value3 CR

Get function table:

Basic function

Get Function Length ID Command

Command Response

Comments

Get-Bright-

Type

(ASCII) Code

(ASCII)

Code (Hex)

8 g b 62 000 ~ 100

Range

(Three ASCII

bytes)

ness

Get-Back-

*3.2.0

light

8 a B 42 000 ~ 100 1. For Android platform

Get-Volume 8 g f 66 000 ~ 100 Get-Mute 8 g g 67 000: O󰀨

001: On (muted)

Get-Input

8 g j 6A 000~

whose main mode is controlled by backlight and the other sources are controlled by brightness.

2. Derived from Color calibration.

*3.2.0

1. 1

digit for signal de-

select

Get-Power status: ON/ STBY

Get-Remote control

Get-Power lock

Get-Button lock

Get-Menu

100~

8 g l 6C 001: ON

000: STBY

S g n 6E 000: Disable

001: Enable 002: Pass through

8 g o 6F 000: Unlock

001: Lock

8 g p 70 000: Unlock

001: Lock

8 g q 71 000: Unlock

tection: 0 means “no signal”; 1 means “signal detected”

2. 2nd &3rd digit: See Setfunction table

Get RCU mode status

lock

001: Lock

Get-ACK 8 g z 7A 000 This command is used to

test the communication link

Get-Thermal 8 g 0 30 000~100:

0~+100 deg C

-01~-99:

-1~-99 deg C

Get-Operation hour

*3.2.0

Get-Device

8 g 1 31 000 1. Accumulated hours in

8 g 4 34 000 Reply in new 32-byte

name Get-MAC ad-

8 g 5 35 000 (for the model with LAN)

6-digit integer (000,001~

999,999)

*3.2.0

2. Can not be reset when FW update and Factory initiation

*3.2.2

3. Reply in new 32-byte format

format

*3.2.0

dress

Get-IP ad-

*3.2.0

dress

Get-Serial number

*3.2.0

Get-FW ver-

*3.2.0

sion

Reply in new 32-byte format

*3.2.0

8 g 6 36 000 (for the model with LAN)

Reply in new 32-byte format

*3.2.0

8 g 7 37 000 Reply in new 32-byte

format

*3.2.0

8 g 8 38 000 Reply in new 32-byte

format

*3.2.0

Optional function

Get Function Length ID Command

Type

(ASCII) Code

Command Response Range Comments

Code

(Three ASCII

(ASCII)

(Hex)

bytes)

Get-Contrast 8 g a 61 000 ~ 100 Get-Sharp-

8 g c 63 000 ~ 100

ness Get-Color 8 g d 64 000 ~ 100

Get-Tint 8 g e 65 000 ~ 100

Get-Backlight

On_O󰀨

*3.2.3

Get-Date:

8 g h 68 000: O󰀨

001: On

8 g 2 32 Y00~Y00 Last 2 digits

Year Get-Date:

8 g 2 32 M00~M00 2 digits

Month Get-Date:

8 g 2 32 D00~M00 2 digits

Day Get-Time:

8 g 3 33 H00~H00 24-hr format. 2 digits

Hour Get-Time:

8 g 3 33 M00~M00 2 digits

(20)17~(20)99

Min Get-Time:

8 g 3 33 S00~S00 2 digits

Sec

12.3.3. Remote Control Pass-through mode

When the PC sets the TV/DS to Remote Control Pass through mode, the TV/DS will send a 7-byte packet (followed by “CR”) in response to RCU button activation. Note, that in this mode the RCU shall have no

e󰀨ect on the TV/DS function. For example: “Volume+” will not change the volume in the LCD but only sends

“Volume+” code to PC over the RS232 port.

IR Pass Through-Function format Reply: (Command Type=”p”)

Name Length ID

Command

Type

RCU Code1

(MSB)

RCU Code2

(LSB)

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte Bytes order 1 2~3 4 5 6 7

Example1: Remote Control pass-through when “VOL+” key is pressed for TV-05 Send (Hex Format)

Name Length ID

Hex

0x36

0x30 0x35

Command

Type

Command Value1 CR

0x70 0x31 0x30 0x0D

Key Code (HEX)

1 01 2 02 3 03 4 04 5 05 6 06 7 07 8 08 9 09 0 0A

- 0B RECALL (LAST) 0C INFO (DISPLAY) 0D

0E ASPECT (ZOOM, SIZE) 0F VOLUME UP (+) 10 VOLUME DOWN (-) 11 MUTE 12 CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESSPOWER 15 SOURCES (INPUTS) 16

SLEEP 19 MENU 1A UP 1B DOWN 1C LEFT (-) 1D RIGHT (+) 1E OK (ENTER, SET) 1F EXIT 20

RED ■ (F1) 2C GREEN ■ (F2) 2D YELLOW ■ (F3) 2E BLUE ■ (F4) 2F

NOTE:

1. This IR-pass-through code is di󰀨erent from the

RCU key code.

2. Special control sequence for POWER key under IR-pass through mode.

2-1. When TV/DS is OFF and receives the IR

POWER code: TV/DS will turn itself on, then forward the POWER code to the host via RS232.

2-2. When TV/DS is ON and receives the IR

POWER code: TV/DS will forward the POWER code to the host via RS232,

then turn o󰀨 itself.

2-3. When SET-POWER LOCK is enabled, the TV/DS will not respond to POWER key pressing.

3. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.

13. Other Information

Customer Support

For technical support or product service, see the table below or contact your reseller.

NOTE: You will need the product serial number.

Country/ Region Website Country/ Region Website

AsiaPacic&Africa

Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/

中国 (China)

Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/

Indonesia www.viewsonic.com/id/ Israel www.viewsonic.com/il/

日本 (Japan)

Malaysia www.viewsonic.com/my/ Middle East www.viewsonic.com/me/

Myanmar www.viewsonic.com/mm/ Nepal www.viewsonic.com/np/

New Zealand www.viewsonic.com/nz/ Pakistan www.viewsonic.com/pk/

Philippines www.viewsonic.com/ph/ Singapore www.viewsonic.com/sg/

臺灣 (Taiwan)

Việt Nam www.viewsonic.com/vn/ South Africa & Mauritius www.viewsonic.com/za/

Americas

United States www.viewsonic.com/us Canada www.viewsonic.com/us

www.viewsonic.com.cn

www.viewsonic.com/jp/ Korea www.viewsonic.com/kr/

www.viewsonic.com/tw/

香港 (繁體中文)

ประเทศไทย

www.viewsonic.com/hk/

www.viewsonic.com/th/

Latin America www.viewsonic.com/la

Europe

Europe www.viewsonic.com/eu/ France www.viewsonic.com/fr/

Deutschland www.viewsonic.com/de/ Қазақстан www.viewsonic.com/kz/

Россия www.viewsonic.com/ru/ España www.viewsonic.com/es/

Türkiye www.viewsonic.com/tr/ Україна www.viewsonic.com/ua/

United Kingdom www.viewsonic.com/uk/

Limited Warranty

ViewSonic® LCD Commercial Display

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.

Who the warranty protects:

This warranty is valid only for the rst consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.

2. Damage, deterioration or malfunction resulting from: a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product

modification, or failure to follow instructions supplied with the product. b. Any damage of the product due to shipment. c. Removal or installation of the product. d. Causes external to the product, such as electrical power fluctuations or failure. e. Use of supplies or parts not meeting ViewSonic’s specifications. f. Normal wear and tear. g. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.

4. Removal, installation, one way transportation, insurance, and set-up service charges.

How to get service:

1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to Customer Support page). You will need to provide your product’s serial number.

2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.

3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.

4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.

4.3: ViewSonic LCD Commercial Display Page 1 of 2 CD_LW01 Rev. 1a 02-11-09

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including

the implied warranty of merchantability and tness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by ViewSonic.

Effect of state law:

This warranty gives you specic legal rights, and you may also have other rights which vary from state to

state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com under Support/Warranty Information.

4.3: ViewSonic LCD Commercial Display Page 2 of 2 CD_LW01 Rev. 1a 02-11-09

Mexico Limited Warranty

ViewSonic® LCD Commercial Display

What the warranty covers:

Who the warranty protects:

This warranty is valid only for the rst consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.

2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or

failure to follow instructions supplied with the product. b. Any damage of the product due to shipment. c. Removal or installation of the product. d. Causes external to the product, such as electrical power fluctuations or failure. e. Use of supplies or parts not meeting ViewSonic’s specifications. f. Normal wear and tear. g. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.

4. Removal, installation, one way transportation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

For Your Records Product Name: _______________________ Model Number: ____________________________________ Document Number: ___________________ Serial Number: ____________________________________ Purchase Date: ______________________ Extended Warranty Purchase? ____________________(Y/N) If so, what date does warranty expire? __________________

1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.

2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.

3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the im-

plied warranty of merchantability and tness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by ViewSonic.

4.3: ViewSonic Mexico Limited Warranty Page 1 of 2 CD_LW02 Rev. 1A 06-25-07

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:

México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:

Distribuciones y Servicios Computacionales SA de CV.

Calle Juarez 284 local 2

Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005 E-Mail: disc2@hmo.megared.net.mx

Puebla, Pue. (Matriz):

RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA, PUE. Tel: 01(52).222.891.55.77 CON 10 LINEAS E-Mail: datos@puebla.megared.net.mx

Chihuahua

Soluciones Globales en Computación C. Magisterio # 3321 Col. Magisterial Chihuahua, Chih. Tel: 4136954 E-Mail: Cefeo@soluglobales.com

Distrito Federal:

QPLUS, S.A. de C.V. Av. Coyoacán 931 Col. Del Valle 03100, México, D.F. Tel: 01(52)55-50-00-27-35 E-Mail : gacosta@qplus.com.mx

Guerrero Acapulco

GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro 39300 Acapulco, Guerrero Tel: 744-48-32627

MERIDA:

ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel: (52) 999-925-1916 E-Mail: rrrb@sureste.com

Tijuana:

STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembre Tijuana, Mexico

Villahermosa:

Compumantenimietnos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504 COL, FLORIDA C.P. 86040 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09 E-Mail: compumantenimientos@prodigy.net.mx

Veracruz, Ver.:

CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZÓN Y ALVARADO Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67 E-Mail: gacosta@qplus.com.mx

Cuernavaca

Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo C.P. 62040, Cuernavaca Morelos Tel: 01 777 3180579 / 01 777 3124014 E-Mail: aquevedo@compusupportcva.com

Guadalajara, Jal.:

SERVICRECE, S.A. de C.V. Av. Niños Héroes # 2281

Col. Arcos Sur, Sector Juárez 44170, Guadalajara, Jalisco

Tel: 01(52)33-36-15-15-43 E-Mail: mmiranda@servicrece.com

Monterrey:

Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: 8129-5103 E-Mail: aydeem@gps1.com.mx

Oaxaca, Oax.:

CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V. Murguía # 708 P.A., Col. Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22 Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com

FOR USA SUPPORT:

ViewSonic Corporation 10 Pointe Dr. Suite 200. Brea, CA. 92821 UY.S.A Tel: 800-688-6688 E-Mail: http://www.viewsonic.com

4.3: ViewSonic Mexico Limited Warranty Page 2 of 2 CD_LW02 Rev. 1A 06-25-07

Viewsonic CDE5520 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

1. Unpacking and Installation

1.1. Unpacking

1.2. Package Contents

1.3. Installation Notes

1.4. Mounting on a Wall

1.4.1. VESA Grid

1.5. Installing and Removing Table Stands (optional)

2. Parts and Functions

2.1. Control Panel

2.2. Input/Output Terminals

2.3. Remote Control

2.3.1. General functions

2.3.2. Inserting batteries in the remote control

2.3.3. Handling the remote control

2.3.4. Operating range of the remote control

3. Connecting External Equipment

3.1. Connecting External Equipment (DVD/VCR/VCD)

3.1.1. Using HDMI video input

3.2. Connecting a PC

3.2.1. Using DVI input

3.2.2. Using HDMI input

3.3. Connecting Audio Equipment

3.3.1. Connecting an external audio device

3.4. IR Pass-through Connection

3.5. IR Pass-through Connection

4. Operation

4.1. Start-up and initial Setting

4.1.1. Welcome

4.1.2. Ethernet

4.2. Watch the Connected Video Source

4.1.3. Date & Time

5. Launcher

5.1. Setting

5.2.1. DHCP

5.2.2. Static IP

5.2. Ethernet

5.3. Device

5.3.1. General Settings

5.3.2. Source Settings

5.3.3. Security

5.3.4. Clear Storage

5.3.5. Reset

5.3.6. Import & Export

5.3.8. Backlight

5.3.9. WallPaper

5.3.7. Clone

5.4. System

5.4.1. Date & time

5.4.2. About

6. OSD Menu

6.1. Settings

6.1.1. Picture menu

6.1.3. Audio menu

6.1.2. Screen menu

6.1.4. Time

6.1.5. Advanced

6.1.6. About

7. Embedded Applications and Settings

7.1. USB media playback

7.2. vCastReceiver & vCastSender Service

7.3. Airplay Service

7.4. Chromecast Service

7.5. Officesuite

8. Supported Media Formats

9. Input mode

10. Cleaning and Troubleshooting

10.1. Cleaning

10.2. Troubleshooting

11. Technical Specifications

12. RS232 Protocol

12.1. Introduction

12.2. Description

12.2.1. Hardware specification

12.2.2. Communication Setting

12.2.3. Command Message Reference

12.3. Protocol