ViewSonic CDE5010 User Manual

CDE5010 Commercial Display

User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

Model No. VS17539

Thank you for choosing ViewSonic

As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to

make a positive impact in the world, and we are condent that the ViewSonic

product you have chosen will serve you well.

Once again, thank you for choosing ViewSonic !

Compliance Information

NOTE: This section addresses all connected requirements and statements regarding regulations.

Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense.

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning: To comply with the limits for the Class A digital device, pursuant to Part 15 of the FCC Rules, this device must be installed in computer equipment certified to comply with the Class A limits. All cables used to connect the computer and peripherals must be shielded and grounded. Operation with non-certified computers or non-shielded cables may result in interference to radio or television reception. Changes and modifications not expressly approved by the manufacturer could void the user’s authority to operate this equipment.

CAN ICES-3 (A)/NMB-3(A)

WARNING: This equipment is compliant with Class A of EN55032.In a residential environment this

equipment may cause radio interference.

CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.

WARNING: This equipment is compliant with Class A of EN55032.In a residential environment this

equipment may cause radio interference.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance

Proposed Maximum Concentration

Actual Concentration

Lead (Pb) 0.1% < 0.1% Mercury (Hg) 0.1% < 0.1% Cadmium (Cd) 0.01% < 0.01% Hexavalent Chromium (Cr

) 0.1% < 0.1% Polybrominated biphenyls (PBB) 0.1% < 0.1% Polybrominated diphenyl ethers (PBDE) 0.1% < 0.1% Bis(2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1% Butyl benzyl phthalate (BBP) 0.1% < 0.1% Dibutyl phthalate (DBP) 0.1% < 0.1% Diisobutyl phthalate (DIBP) 0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below:

Examples of exempted components are:

1. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.

2. Copper alloy containing up to 4% lead by weight.

3. Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).

4. Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

Safety Precautions

FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR:

• DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer

all servicing to qualied service personnel.

• Do not spill any liquids into the cabinet or use your monitor near water.

• Do not insert objects of any kind into the cabinet slots, as they may touch dangerous voltage points, which can be harmful or fatal or may cause electric shock, re or equipment failure.

• Do not place any heavy objects on the power cord. Damage to the cord may cause shock or re.

• Do not place this product on a sloping or unstable cart, stand or table, as the monitor may fall,

causing serious damage to the monitor.

• Do not place any objects onto the monitor and do not use the monitor outdoors.

• The inside of the uorescent tube located within the LCD monitor contains mercury. Please

follow the laws or rules of your municipality to dispose of the tube properly.

• Do not bend power cord.

• Do not use monitor in high temperature, humid, dusty, or oily areas.

• If monitor or glass is broken, do not come in contact with the liquid crystal and handle with

care.

• Allow adequate ventilation around the monitor, so that heat can properly dissipate. Do not block ventilated openings or place the monitor near a radiator or other heat sources. Do not put anything on top of the monitor.

• The power cable connector is the primary means of detaching the system from the power supply. The monitor should be installed close to a power outlet, which is easily accessible.

• Handle with care when transporting. Save packaging for transporting.

• Please clean the holes of back cabinet to reject dirt and dust at least once a year because of

set reliability.

• If using the cooling fan continuously, it’s recommended to wipe holes a minimum of once a month.

• When installing the remote control batteries;

- Align the batteries according to the (+) and (-) indications inside the case.

- Align the (-) indication of the battery rst inside the case.

• Usage of other than specied head- or earphones can result in hearing loss due to excessive

sound pressures.

iii

CAUTION:

Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions:

• When the power supply cord or plug is damaged.

• If liquid has been spilled, or objects have fallen into the monitor.

• If the monitor has been exposed to rain or water.

• If the monitor has been dropped or the cabinet damaged.

• If the monitor does not operate normally by following operating instructions.

Recommended Use

CAUTION:

• For optimum performance, allow 20 minutes for warm-up.

• Rest your eyes periodically by focusing on an object at least 5 feet away. Blink often.

• Position the monitor at a 90° angle to windows and other light sources to minimize glare and reections.

• Clean the LCD monitor surface with a lint-free, nonabrasive cloth. Avoid using any cleaning

solution or glass cleaner!

• Adjust the monitor’s brightness, contrast and sharpness controls to enhance readability.

• Avoid displaying xed patterns on the monitor for long periods of time to avoid image persistence (after image e󰀨ects).

• Get regular eye checkups.

Ergonomics

To realize the maximum ergonomic benefits, we recommend the following:

• Use the preset Size and Position controls with standard signals.

• Use the preset Color Setting.

• Use non-interlaced signals.

• Do not use primary color blue on a dark background, as it is di󰀩cult to see and may produce eye fatigue due to insu󰀩cient contrast.

Table Of Contents

1. Unpacking and Installation .................. 1

1.1. Unpacking ...................................... 1

1.2. Package Contents .......................... 1

1.3. Installation Notes ............................ 1

1.4. Mounting on a Wall ......................... 2

1.4.1. VESA Grid ............................ 2

2. Parts and Functions ............................. 4

2.1. Control Panel ................................. 4

2.2. Input/Output Terminals ................... 5

2.3. Remote Control .............................. 6

2.3.1. General functions ................. 6

2.3.2. Inserting batteries in the

remote control ...................... 7

2.3.3. Handling the remote control . 7

2.3.4. Operating range of the remote

control .................................. 7

2.4. Using of Remote sensor and power

indicator ......................................... 8

3. Connecting External Equipment ......... 9

3.1. Connecting External Equipment

(DVD/VCR/VCD) ............................ 9

3.1.1. Using HDMI video input ....... 9

3.2. Connecting a PC ............................ 9

3.2.1. Using VGA input ................... 9

3.2.2. Using DVI input .................... 9

3.2.3. Using HDMI input ............... 10

3.3. Connecting Audio Equipment ....... 10

3.3.1. Connecting an external audio

device ................................. 10

3.4. Connecting Multiple Displays in a

Daisy-chain Conguration ............ 10

3.4.1. Display control connection . 10

3.5. IR Pass-through Connection ........11

3.6. IR Pass-through Connection ........11

4. Operation ............................................. 12

4.1. Start-up and initial Setting ............ 12

4.1.1. Welcome ............................ 12

4.1.2. Network Setting .................. 12

4.1.3. Signage Display Settings ... 12

4.1.4. Setup Complete ................. 12

4.2. Watch the Connected Video

Source .......................................... 12

4.3. Change Picture Format ................ 12

4.4. Media Player ................................ 13

4.5. Web Browser ................................ 14

4.6. PDF Reader ................................. 16

4.7. Custom App .................................. 17

4.7.1. OSD Menu operation: ........ 17

4.7.2. Set Custom App ................. 17

4.8. vCastReceiver .............................. 18

4.8.1. Cast sender from Windowsbased devices, Macbook, and

Chrome devices ................. 18

4.8.2. Viewboard Cast sender from mobile devices: iOS-based (iPhone, iPad) and Android

OS based phone/tablet ...... 18

4.8.3. ViewBoard Cast out from mobile device will support

annotation function ............. 19

5. Setting (Admin mode) ........................ 19

5.1. Setting .......................................... 19

5.2. Ethernet ........................................ 19

5.2.1. DHCP ................................. 20

5.2.2. Static IP .............................. 20

5.3. Signage Display ........................... 20

5.3.1. General Settings ................ 20

5.3.2. Server Settings .................. 23

5.3.3. Source Settings .................. 25

5.3.4. Security .............................. 27

5.4. System Tools ................................ 27

5.4.1. Clear Storage ..................... 27

5.4.2. Reset .................................. 28

5.4.3. Import & Export .................. 28

5.4.4. Clone ................................. 28

5.5. Display ......................................... 29

5.6. Apps ............................................. 29

5.7. Date & time ................................. 29

5.8. Developer options ....................... 29

5.9. About ........................................... 29

5.9.1. System updates ................. 30

6. OSD Menu ............................................ 30

6.1. Settings ....................................... 31

6.1.1. Picture menu ...................... 31

6.1.2. Screen menu ...................... 32

6.1.3. Audio menu ........................ 33

6.1.4. Conguration1 menu .......... 33

6.1.5. Conguration2 menu .......... 34

6.1.6. Advanced option menu ...... 35

7. Supported Media Formats ................. 40

8. Input mode .......................................... 42

9. Cleaning and Troubleshooting .......... 43

9.1. Cleaning ....................................... 43

9.2. Troubleshooting ............................ 44

10. TechnicalSpecications .................... 45

11. RS232 Protocol ................................... 47

11.1. Introduction .................................. 47

11.2. Description ................................... 47

11.2.1. Hardware specication ..... 47

11.2.2. Communication Setting .... 47

11.2.3. Command Message

Reference .......................... 47

11.3. Protocol ........................................ 48

11.3.1. Set-Function Listing .......... 48

11.3.2. Get-Function Listing ......... 52

11.3.3. Remote Control Pass-through

mode .................................. 55

12. Other Information ............................... 58

Customer Support................................. 58

Limited Warranty .................................. 59

Mexico Limited Warranty ...................... 61

ViewSonic Corporation. ENERGY STAR Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions

contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation.

, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of

is a registered trademark of the U.S. Environmental Protection Agency (EPA).

Product Registration

To meet your future needs, and to receive any additional product information as it becomes available, please register your product on the Internet at: www.viewsonic.com.

The ViewSonic which you may mail or fax to ViewSonic.

Wizard CD-ROM also provides an opportunity for you to print the registration form,

For Your Records

Product Name:

Model Number: Document Number: Serial Number: Purchase Date:

Product disposal at end of product life

ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing.

Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/call-desk/ Taiwan: https://recycle.epa.gov.tw/

CDE5010 ViewSonic Commercial Display VS17539 CDE5010_UG_ENG Rev. 1A 07-04-18

vii

1. Unpacking and Installation

For North America For UK

RS232 Cable RS232 daisy chain cable

1.1. Unpacking

• This product is packed in a carton, together with the standard accessories.

• Any other optional accessories will be packed separately.

• Due to the size and weight of this display it is recommended for two people to move it.

• After opening the carton, ensure that the contents are complete and in good condition.

1.2. Package Contents

Please verify that you received the following items with your package content:

• LCD display

• CD ROM

• Remote control with AAA

batteries

• Quick Start Guide

• Power cord (1.8 m)

• RS232 cable (1.8 m)

• RS232 daisy chain cable

(2.5mm-2.5mm)

• IR sensor cable

* The supplied power cord varies depending on destination.

Remote Control

and AAA Batteries

IR sensor cable

For EU For China

CD ROM

Quick Start Guide

NOTES:

• For all other regions, apply a power cord that conforms to the AC voltage of the power socket and has been approved by and complies with the safety regulations of the particular country.

• Keep the package box and packing material for shipping the display.

1.3. Installation Notes

• Due to the high power consumption, always use the plug exclusively designed for this product. If an extended line is required, please consult your service agent.

• The product should be installed on a at surface to avoid tipping. The distance between the back of

the product and the wall should be maintained for proper ventilation. Avoid installing the product in the kitchen, bathroom or any other places with high humidity so as not to shorten the service life of the electronic components.

• The product can normally operate only under 3000 m in altitude. In installations at altitudes above 3000 m, some abnormalities may be experienced.

1.4. Mounting on a Wall

To mount this display to a wall, you will have to obtain a standard wall-mounting kit (commercially available). We recommend using a mounting interface that complies with UL1678 standard in North America.

Protective Sheet

VESA Grid

Table

1. Lay a protective sheet on a table, which was wrapped around the display when it was packaged, beneath the screen surface so as not to scratch the screen face.

2. Ensure you have all accessories for mounting this display (wall mount, ceiling mount, table stand, etc)

3. Follow the instructions that come with the base mounting kit. Failure to follow correct mounting procedures could result in damage to the equipment or injury to the user or installer. Product warranty does not cover damage caused by improper installation.

4. For the wall-mounting kit, use M6 mounting screws (having a length 10 mm longer than the thickness of the mounting bracket) and tighten them securely.

5. Unit without base weight= 12.6 Kg.The equipment and its associated mounting means still remain secure during the test. For use only with UL Listed Wall Mount Bracket with minimum weight/load:

12.6 Kg.

6. Por trait is not allowed.

1.4.1. VESA Grid

Model Vesa Grid

CDE5010 400(H) x 400(V)mm

Caution:

To prevent the display from falling:

• For wall or ceiling installation, we recommend installing the display with metal brackets which are commercially available. For detailed installation instructions, refer to the guide received with the respective bracket.

• To lessen the probability of injury and damage resulting from fall of the display in case of earthquake or other natural disaster, be sure to consult the bracket manufacturer for installation location.

Ventilation Requirements for enclosure locating

To allow heat to disperse, leave space between surrounding objects as shown in the diagram below.

100 mm

100 mm 100 mm

100 mm

NOTES: When installing the display on a wall, proper installation. We accept no liability for installations not performed

by a professional technician.

2. Parts and Functions

1 2 3 4 5 6 7 8

MUTE INPUT MENU

2.1. Control Panel

[ ] button

Use this button to turn the display on or put the display to standby.

[MUTE] button

Switch the audio mute ON/OFF.

[INPUT] button

Choose the input source.

• Used as [OK] button in the On-Screen-Display

menu.

[ ] button

• Increase the volume

• Enter into submenu while OSD menu is on

[ ] button

• Decrease the volume

• Back

[ ] button

to previous menu while OSD menu is on

• Move the highlight bar up to adjust the selected

item while OSD menu is on

• Increas

e the adjustment while adjust value.

[ ] button

• Move the highlight bar down to adjust the selected item while OSD menu is on.

• Decre

[MENU] button

ase the adjustment while adjust value.

Return to previous menu while OSD menu is on, or

to activate the OSD menu when OSD menu is o󰀨.

Remote control sensor and power status

indicator

• Receives command signals from the remote control.

• Indicates the operating status of the display without

OPS:

- Lights green when the display is turned on

- Lights red when the display is in standby mode

- When {SCHEDULE} is enabled, the light blinks green and red

- If the light blinks red, it indicates that a failure has been detected

- Lights off when the main power of the display is

turned o󰀨

* Using IR sensor cable for better remote control performance. (Please refer to the instructions of 3.5)

2.2. Input/Output Terminals

1 2

AC IN

AC power input from the wall outlet.

RS232

OUT

4 6

3 5

IR-IN IR-OUT

RJ45

DVI IN

7 98 10

DVI-D IN

DVI-D video input.

HDMI 1 IN

HDMI 2 IN

MICRO SD

USB 3.0 5V/0.9A

USB 2.0 5V/0.5A

PC LINE IN

VGA IN

AUDIO OUT

MAIN POWER SWITCH

Switch the main power on/o󰀨.

RS232 OUT / 4 RS232 IN

RS232C network output / input for the loop-through function.

RJ-45

LAN control function for the use of remote control signal from control center.

IR OUT / 7 IR IN

IR signal output /input for the loop-through function.

NOTES:

• This display’s remote control sensor will stop

working if the jack [IR IN] is connected.

• To remotely control your A/V device via this display, refer to page 14 for or IR Pass Through connection.

HDMI1 IN / 10 HDMI2 IN

HDMI video/audio input.

VGA IN (D-Sub)

VGA video input.

PC LINE IN

Audio input from VGA source (3.5mm stereo phone).

AUDIO OUT

Audio output to external AV device.

USB 2.0 / 15 USB 3.0 PORT

Connect your USB storage device

MICRO SD CARD

Connect your MICRO SD CARD

Security LOCK

Used for security and theft prevention.

2.3. Remote Control

2.3.1. General functions

[ADJUST] button

Press to run the Auto Adjust function. NOTE: This button is functional for VGA input only.

[ ] button

Press to move the se

[ ] MUTE button

tion down in OSD menu.

lec

Press to turn the mute function on/o󰀨.

COLOR buttons

Choose tasks or options.(for Media Input only).

[NUMERIC] buttons

Enter text for network setting.

Format button

Press to switch screen aspect ratio.

[EXIT] button

Press to turn back to the previous OSD menu.

[INFO] button

Press to turn on/o󰀨 the information OSD displayed

on the upper right corner of the screen.

[ ] button

Press to increase the value in OSD menu.

[OPTION] button

Access currently available options, picture and sound menus (for Media Input only).

[+] Volume up button

Press to increase the audio output level.

[-] Volume down button

Press to decrease the audio output level.

20 21

[ID SET] button

If a single large- screen matrix (video wall) is created, set ID key to control each dispaly.

[POWER] button

Press to switch on the display from standby mode.

Press again to turn it o󰀨 and back into standby

mode.

[PLAY] button

Control playback of media les (for Media Input

only).

[ SOURCE] button

Press to toggle Video Source Menu. Press [ [ ] button to select one of the video sources among DVI-D, VGA, HDMI1, HDMI2, Media Player, Browser or PDF Player. Press [OK] button.

[MENU] button

Press to turn the OSD menu on/o󰀨.

[ ] button

Press to move the selection up in OSD menu.

[ ] button

Press to decrease the value in OSD menu.

[OK] button

Press to activate the setting inside the OSD menu.

] or

ID Remote Control:

You can set the remote control ID when you want to use

this remote control on one of several di󰀨erent displays.

Press [ID] button. The red LED blinks twice.

1. Press [ID SET] button for more than 1 second to

enter the ID ode. The red LED lights up. Press the [ID SET] button again will exit the ID Mode. The red LED lights o󰀨. Press the digit number [0] ~ [9] to select the display you want to control. For example: press [0] and [1] for display No.1, press [1] and [1] for display No. 11. The numbers available are from [01] ~[255].

2. Not pressing any button within 10 seconds will exit the ID Mode.

3. If an error pressing of buttons other than the digits occurred, wait 1 second after the red LED lights

o󰀨 and then lights up again, then press the correct

digits again.

4. Press [ID ENTER] button to conrm. The red LED

blinks twice and then lights o󰀨.

NOTE:

• Press [NORMAL] button. The green LED blinks twice, indicating the display is in normal operation. It is ncecssary to set up the ID number for each display before selecting its ID number.

2.3.2. Inserting batteries in the remote control

The remote control is powered by two 1.5V AAA batteries.

To install or replace batteries:

1. Press and then slide the cover to open it.

2. Align the batteries according to the (+) and (–) indications inside the battery compartment.

3. Replace the cover.

Caution:

The incorrect use of batteries can result in leaks or bursting. Be sure to follow these instructions:

• Place “AAA” batteries matching the (+) and (–) signs on each battery to the (+) and (–) signs of the battery compartment.

• Do not mix battery types.

• Do not combine new batteries with used ones. It causes shorter life or leakage of batteries.

• Remove the dead batteries immediately to prevent them from liquid leaking in the battery compartment.

Don’t touch exposed battery acid, as it can damage your skin.

NOTE: If you do not intend to use the remote control for a long period, remove the batteries.

2.3.3. Handling the remote control

• Do not subject to strong shock.

• Do not allow water or other liquid to splash the remote control. If the remote control gets wet, wipe it dry

immediately.

• Avoid exposure to heat and steam.

• Other than to install the batteries, do not open the remote control.

2.3.4. Operating range of the remote control

Point the front of the remote control toward this display’s remote control sensor when pressing a button.

Use the remote control within a distance of less than 8m/26ft from this display’s sensor, and a horizontal and vertical angle of less than 30 degrees.

NOTE: The remote control may not function properly when

the remote control sensor on this display is under direct sunlight or strong illumination, or when there is an obstacle in the path of signal transmission.

3030

2.4. Using of Remote sensor and power indicator

1. Push down the lens to have better remote control performance and easy to observe the light information of power status..

2. Push up the lens before mounting the display for video wall application.

3. Pull/Push the lens until hearing the click sound.

Push up to collapse the lens Push down to extend the lens

3. Connecting External Equipment

HDMI 1 IN HDMI 2 IN

DVD / VCR / VCD

HDMI 1 IN HDMI 2 IN

HDMI Out

[HDMI IN]

DVD / VCR / VCD

HDMI 1 IN HDMI 2 IN

HDMI Out

[HDMI IN]

PC LINE IN

VGA IN

[VGA IN]

[VGA AUDIO IN]

VG A Out

D-Sub 15 pin

Audio Out

3.1. Connecting External Equipment (DVD/VCR/VCD)

3.1.1. Using HDMI video input

DVD / VCR / VCD

[HDMI IN]

3.2. Connecting a PC

HDMI Out

3.2.1. Using VGA input

3.2.2. Using DVI input

PC LINE IN

VGA IN

DVI IN

[VGA AUDIO IN]

[VGA IN]

Audio Out

VG A Out

D-Sub 15 pin

DVI Out

[DVI IN]

3.2.3. Using HDMI input

HDMI 1 IN HDMI 2 IN

HDMI Out

[HDMI IN]

HDMI 1 IN HDMI 2 IN

HDMI Out

[HDMI IN]

AUDIO OUT

Stereo Amplifier

[AUDIO OUT] Audio In

[HDMI IN]

3.3. Connecting Audio Equipment

3.3.1. Connecting an external audio device

[AUDIO OUT] Audio In

HDMI Out

AUDIO OUT

Stereo Amplifier

3.4. Connecting Multiple Displays in a Daisy-chain Configuration

You can interconnect multiple displays to create a daisy-chain conguration for applications such as a

menu board.

3.4.1. Display control connection

Connect the [RS232C OUT] connector of DISPLAY 1 to the [RS232C IN] connector of DISPLAY 2.

DISPLAY 1

DISPLAY 2

[RS-232C]

[RS-232C IN]

[RS-232C OUT] [RS-232C IN]

[RJ-45]

DISPLAY 1

[RJ-45] [RS-232C OUT] [RS-232C IN]

DISPLAY 2

3.5. IR Pass-through Connection

DISPLAY 1

DISPLAY 2

[RJ-45] [RS-232C OUT] [RS-232C IN]

[RJ-45]

External

IR Receiver

DISPLAY 1

DISPLAY2

[IR IN]

DISPLAY 1 DISPLAY 2

[RS-232C OUT] [RS-232C IN]

[IR OUT]

[IR IN]

NOTE:

1. This display’s remote control sensor will stop working if the [IR IN] is connected.

2. IR loop through connection can suppor t up to 9 displays.

3. IR in daisy chain via RS232 connection can suppor t up to 9 displays.

3.6. IR Pass-through Connection

[IR OUT]

DVD / VCR / VCD

[IR IN]

(DVD / VCR / VCD)

Remote Control

4. Operation

NOTE: The control button described in this section

is mainly on the remote control unless

specied otherwise.

4.1. Start-up and initial Setting

4.1.1. Welcome

Select your language and tap “Start”.

4.1.2. Network Setting

Tape “Next” button to next page and it will show.

1. Connection Type : DHCP / Static IP

2. IP Address

3. Netmask

4. DNS Address

5. Gateway

You also can tape “Skip” to congure later

4.1.3. Signage Display Settings

User can import the setting le from SD, USB or

manual setting. User also can tape “Skip”.

Note: The setting le should be put on viewsonic folder in SD or USB and the le name is settings.

db.

4.1.4. Setup Complete

The initial settings are completed. Press “Finish” and display will reboot automatically.

4.2. Watch the Connected Video Source

1. Press

2. Press press OK button.

SOURCE button.

or button to select a device, then

4.3. Change Picture Format

You can change the picture format to suit the video source. Each video source has its available picture formats.

The available picture formats depend on the video source:

1. Press format.

• PC mode: {Full} / {4:3} / {Real} / {21:9}/ {Custom}.

• Video mode: {Full} / {4:3} / {Real} / {21:9}/ {Custom}

FORMAT button to choose a picture

4.4. Media Player

You can play videos, photos, and music on your display from:

• USB Multimedia Player for Scheduled Playback of Videos, Photos and Music.

• A USB device connected to this display.

Media Player page has three items: {Play}, {Compose} and {Settings}.

• {Play} : select playlist to play.

• {Compose}: edit playlist.

• {Settings}: setting play properties.

1. Select {Play} on this page, rst you should choose one playlist to play between FILE 1 and FILE 7. The pencil icon means the playlist is non-empty.

2. Select {Compose} on this page, rst you should choose one playlist to edit between FILE 1 and FILE 7. The pencil icon means the playlist is non-empty.

B. You could edit or delete a non-empty playlist,

just choose the desired playlist which is with pencil icon.

C. Once you start to edit a playlist, you will see

below screen.

Source - les in storage. Playlist – les in playlist.

There are 4 icons which map to the keys of remote controller. Option key – launch slidebar Play key – play media le. Info key – show media info. Ok key – select/unselect le.

In the slidebar, it helps you to do the following:

• select all : select all storage les.

• delete all : delete all playlist les.

• add/remove : update playlist from source.

• sort : sort playlist.

• save/abort : save or abort playlist.

• back : return.

A. If an empty playlist is chosen, the app will guide

you to select the media source.

All media les should be placed in / viewsonic /

of root directory. For example,

• videos in /root/viewsonic/video/

• photos in /root/ viewsonic /photo/

• music in /root/ viewsonic /music/

D. if you choose “Sort” in the slidebar, you can

change the order of les one by one.

E. Press info key after you choose desired le,

you will get the detail information.

4.5. Web Browser

You can save the web link and easy to browse the web site. Browser page has one item: {Settings}. Press {Settings} then enter next page.

1. Users can choose 1~7. Press any one will show a dialog.

F. Press play key after you choose desired le,

you will plays the media le directly.

G. If you make a playlist with all images les,

before saving, the app will ask you if you want to have background music while slideshow playing.

3. Select {Settings} on this page, this page has three parts, {Repeat Mode}, {Slideshow

E󰀨ect} and {E󰀨ectDuration}.

• {Repeat Mode} : play mode.

• {SlideshowE󰀨ect} : photo slideshow e󰀨ect.

• {E󰀨ectDuration} : photo e

󰀨ect duration.

Enter URL and press OK then data will save on List

2. Press “Option” then left side will pop up a list

Import : Import url list le Export : Export url list le

Delete all : Delete all url record on right side Back : left side list will be close.

A. Import

Click Import, you can select URL le from Internal,

USB storage or SD card.

B. Export

Click Export, you can select Internal, USB storage

or SD card for export le to.

Dialog shows path le will be saved and le’s

name. Press “save” button then URLs on list will be saved.

After URL le selected, URL will show on list.

3. On URL list page, if you select non-empty item, it will show a dialog to ask edit or play url. If press “Edit”, it will show edit url dialog, if press “Play”, it will show web page of item’s url.

4.6. PDF Reader

You can play PDF le on your display from internal,

USB or SD card. This page has three items: {Play}, {Compose} and {Settings}.

• {Play}: select playlist to play.

• {Compose}: edit playlist.

• {Settings}: setting play properties.

1. Select {Play} on this page, rst you should choose one playlist to play between FILE 1 and FILE 7. The pencil icon means the playlist is non-empty.

A. If an empty playlist is chosen, the app will guide

you to select the media source.

All media les should be placed in /viewsonic/

of root directory. For example,

• pdfs in /root/viewsonic/pdf/

B. You could edit or delete a non-empty playlist,

just choose the desired playlist which is with pencil icon.

2. Select {Compose} on this page, rst you should choose one playlist to edit between FILE 1 and FILE 7. The pencil icon means the playlist is non-empty.

C. Once you start to edit a playlist, you will see

below screen.

Source - les in storage. Playlist – les in playlist.

There are 4 icons which map to the keys of remote controller. Option key – launch slidebar Play key – play media le. Info key – show media info. Ok key – select/unselect le.

In the slidebar, it helps you to do the following:

- select all : select all storage les.

- delete all : delete all playlist les.

- add/remove : update playlist from source.

- sort : sort playlist.

- save/abort : save or abort playlist.

- back : return.

Select “Sort” in the slidebar, you can change the

order of les one by one.

3. Select {Settings} on this page, this page has two parts, {Repeat Mode} and {E󰀨ect

Duration}.

• {Repeat Mode} : play mode.

• {E󰀨ectDuration} : photo e󰀨ect duration.

2. Select Custom app will show the installed APK. CDE model pre-install the vCastReceiver APK inside.

3. Press Select App to show the APK list.

4.7. Custom App

User can set up the application for Customer Source

Note:

(1) Only display User Installed app. (2) Will not show up system pre-install app.

4.7.1. OSD Menu operation:

Press If set up customer APK, PD will open customer

app when switch source to Customer mode. If no set up customer APK, PD will show Black

screen when switch source to Customer mode.

4.7.2. Set Custom App

Select custom app from source setting.

1. Entry Signage Display in Admin Mode (Refer section 4.7 & 4.7.3)

SOURCE button and select Custom.

4. Select vCastReceiver and press Save.

5. vCastReceiver APK name will show on Select App.

6. Exit admin mode and press custom input source. vCastReceiver will run on screen.

4.8. vCastReceiver

ViewBoard Cast is the built-in wireless screen sharing receiver app within ViewBoard that allow users to cast in their presentation content, including mirroring screen content, images, videos, and audios. Before use ViewBoard Cast function, please be noted that proper network infrastructure setting is required.

ViewBoard Cast is the wireless peer to peer data communication so that a proper ports setting is required.

3. Launch ViewBoard Cast and click the icon

number that shown on IFP.

4.8.2. Viewboard Cast sender from mobile

devices: iOS-based (iPhone, iPad) and Android OS based phone/tablet

iOS

Step 1: Make sure your device is connected to the

same network with IFP.

Step 2: Enter password that shown on IFP.

• Ports :

- TCP: 56789, 25123, 8121, and 8000 ports

- UDP: 48689, 25123

• Port for activation:

- Port: 8001

[Remark] please be noted that screen sharing or video casting in/out is highly defendant on the each school’s or corporate’s IT network configuration and WiFi network bandwidth. The variation might be cause from internal network speed, routing, WiFi configuration, and QoS setting. Please consult your IT for related details.

4.8.1. Cast sender from Windows-based devices, Macbook, and Chrome devices

Step 3: Slide up at the bottom enter the quick set

Open AirPlay.

Step 4: Select the device, then the iOS operate

interface will appear.

Android

Step 1: Make sure your device is connected to the

same network with IFP.

Step 2: Enter password that shown on IFP. Step 3: Scan the QR code that shown on IFP to

download the client.

Step 4: Open the ViewBoard Cast client.

Mac, Windows and Chrome devices

1. Make sure your device is connected to the

same network with IFP.

2. Visit the address that shown on IFP to

download application.

4.8.3. ViewBoard Cast out from mobile device will support annotation function

Item Description

Toggle Click to hide or display tool bar

Home Click to return to home interface

5. Setting (Admin mode)

Press Menu 1 9 9 8 on remote control to enter admin mode.

5.1. Setting

Main items: (1) Ethernet (2) Signage Display (3) System Tools (4) Display (5) Apps (6) Date & time (7) Developer options (8) About

Return

Folder

Screen sharing

Touch Click to change to touch mode

Pen

Clear Click to clean all the elements

Camera

Click to return to previous operation interface

Click to view or open mobile device internal file

Click to share screen (Android 5.0 above supported)

Click to make annotation in the picture Click to change color or thickness

Click to use camera then send the image to IFP50

5.2. Ethernet

Enable/Disable to turn on/o󰀨 Ethernet

After enable Ethernet, the settings will show: (1) Connection Type (Available connection

type: DHCP/Static IP) A. DHCP B. Static IP C. IP Address D. Netmask E. DNS Address F. Gateway (2) Mac Address

5.2.1. DHCP

DHCP mode: (1) Cannot modify IP Address, Netmask, DNS

Address and Gateway.

(2) If connect successfully, it will display

current network conguration.

5.2.2. Static IP

In Static IP mode, user can input IP Address, Netmask, DNS address and Gateway.

(4) Security A. External Storage

5.3.1. General Settings

1. Signage Display Name Set up PD name “PD_” + Ethernet Mac Address.

Note:

Input limitation: (1) length: Max 36 characters (2) format: no limit

Note:

IP address, netmask, DNS address and gateway address input limitation. (1)Format: I. number 0-9 II. decimal point “.”

5.3. Signage Display

Divide into 4 groups: General Settings / Server Settings / Source Settings / Security (1) General Settings A. Signage Display Name B. Boot Logo C. Screenshot (2) Server Settings

A. Email Notication

B. FTP C. SICP Network Port (3) Source Settings A. Media Player B. Browser C. PDF Player D. Custom app

2. Boot Logo

1) Scalar OSD menu to control Android boot logo

enable/disable Scalar OSD menu operation

RCU: MENU -> Conguration2 -> Logo -> On/O󰀨/

User. In user mode, user can choose their own boot logo

animation le.

Note:

(1) Boot animation le name: bootanimation.

zip (2) Will pop-up a window for user to select

USB and SD card. No priority issue.

3) When boot logo selected, PD will check if there is bootanimation. zip under USB and SD card.

Function introduction: a. Option description /data/local

Use customized boot animation le which is

copied from SD card or USB /mnt/external_sd

Use boot animations le under SD card

/mnt/usb_storage

Use boot animations le under USB

b. Save Press save key to save SD card or USB bootanimation.zip to /data/ local and set it as boot logo. c. Forget Press Forget key to delete /data/local bootanimation.zip and not show boot logo. d. Cancel Close dialogue w/o changes. Scenario introduction: Case 1 The user don’t settle customized boot logo. PD

does not nd any bootanimation.zip le under SD

and USB.The list will be blank. Save and Forget button will be gray and useless.

Case 2 The users do not settle customized boot logo. PD

nd bootanimation.zip le under SD and USB.The

screen will show bootanimation.zip and select the

rst le automatically.

Case 3 The user settle customized boot logo, the screen will show /data/ local/bootanimation.zip.

4) If OSD menu Logo item is On or O󰀨, the users

cannot choose boot animation in Android settings.

3. Screenshot

Via Enable/Disable to control screenshot On/O󰀨.

After Enable, user can set screenshot timeslot and save path.

Note:

Time slot of deletion and screenshot: (1) Will delete picture at initial time 0 sec.

(2) Will screeshot at rst 40 sec.

(3) Media player, Browser, CMND & play, PDF

reader, Custom source are suppor ted.

(4) Screenshot will not include video container

1) Inter val

Set up interval timeframe. 30 mins or 60 mins

3) End Time Set up screenshot End time

Note:

(1) If no End time, the screen will show current

time automatically

(2) Star t time cannot be newer than End time.

It will show error toast.

4) Repeat Set screenshot repeat cycle. User can choose screenshot time frame. (Multiple selection)

2) Start Time

Set up screenshot start time.

Note:

(1) If no star t time, the screen will show

current time automatically

(2) Just press Back key to exit dialog for Set

(3) Start time cannot be newer than End time.

It will show Error toast.

5) Save to Set up screenshot save path. Internal storage, SD card or USB storage.)

Note:

picture storage path (1) In root of internal storage/usb storage/sd

card, PD will create folder automatically.

(2) The picture will save to ViewSonic/

Screenshot/.

6) Purge Screenshots

Set up purge timeframe. One day or One week.

(7) Send screenshots via email After check this item, it will send screenshot to email of administrator

Please refer to 6.2.1 Email notication

Note:

Please conrm Email setting is done.

5.3.2. Server Settings

1. Email Notication

Via Enable/Disable to control Email On/O󰀨)

After Enable, user can set up Email notication conguration.

1) SMTP (Set SMTP conguration)

User can set Gmail account or other mail account. User can select other mail account and set up

SMTP server, Security type and por t item

Note

Password input limitation (1) Length: 6-20 characters (2) Format: no limit (3) unavailable por t: 5000

Gmail safety setting If Gmail is not working when setting is complete,

please test Gmail account via PC and link below URL

And conrm “Access for less secure apps” item is

Turn On

Yahoo Email Security Setting If Yahoo Email is not working when setting

complete, please conrm “Allow apps that use less

secure sign in” item is enabled.

2) Manager Email

Set up Receiver mail account

1) Account Set up FTP account

Note:

Input limitation (1) Length: 4-20 characters (2) Format: I. English a-z and A-Z II. Number 0-9

2) Password Set up FTP password.

3) Test

Send Test Mail To test Gmail account receive/send function. Note

(1) When Email is Disable, “Send Test Mail

Button” button will gray out

2. FTP

Via Enable/Disable to control FTP On/O󰀨. After set

up, PD can share

FTP les.

Note:

Input limitation (1) Length: 6-20 characters (2) Format: I. English a-z and A-Z II. Number 0-9 FTP password display (1) Will show “*” symbol to instead password if

set up password via remote control.

(2) After set up, the password text will show

as “*” symbol. Before password input:

After password input:

Set up completed screen:

5) Port Set up FTP por t number. Default: 2121

Note:

Input limitation (1) Length: Max 5 characters (2) Range: 1024 ~ 65535 (3) Format: Number 0-9 (4) Unavailable por t: 5000 (5) The por t number must more than 1024

3. SICP Network Port Change SICP Network Port.

3) Storage Path

Show default path: Internal storage

Note:

Can only display Internal storage, cannot be

modied.(Only show path)

4) Will show Server is unbinded if Remote control

server feedback unbinded status.

Note:

(1) Range: 1025-65535 (2) unavailable port: 8000 / 9988 / 15220 /

28123 / 28124

5.3.3. Source Settings

1. Media Player

Can Edit Media Player play list and e󰀨ect settings.

(1) Open Media Player Player List edit page.

(2) Open Media Player slideshow e󰀨ect edit

page.

(2) Open PDF Player e󰀨ect edit page.

2. Browser

Can edit Bookmark conguration.

Open Browser setting page.

4. Custom App User can set up the application for Customer Source. Note (1) Only display User Installed app. (2) Will not show up system pre-install app.

Scalar OSD menu operation RCU: Source -> Custom If set up customer APK, PD will open customer app when switch source to Customer mode. If no set up customer APK, PD will show Black screen when switch source to Customer mode.

3. PDF Player (1) Open PDF Player Player List edit page.

Function introduction

(1) Save Select App and press Save key to save it. (2) Forget Press Forget key to clean previous stored

data (3) Cancel No change, close window directly If no customer installed apk, the list will be

blank.

No option for choose. Save and Forget key

will be gray and unavailable.

User can select customer installed apk in list No setup Custom App

Screen will show available apps and focus on rst

app item automatically.

5.3.4. Security

1. External Storage Enable: SD card/USB External Storage Lock. Disable: SD card/USB External Storage Unlock.

Note:

Must re-plug SD card/USB External Storage after unlock the external storage.

5.4. System Tools

System tools 4 main functions: (1) Clear Storage (2) Reset (3) Import & Export (4) Clone

After setup, it will show App name

Case2. Setup Custom App. (there is a checked circle on right)

5.4.1. Clear Storage

The purpose is to clear all data in viewsonic folders. Divided into 4 mode: (1) Clear all viewsonic folders (2) Only clear viewsonic folder under Internal

storage. (3) Only clear viewsonic folder under USB

storage. (4) Only clear viewsonic folder under SD card. Pop-up the window to display all folders which can be clear.

5.4.2. Reset

Factory Reset can recover to Factory default settings.

Note:

If no viewsonic folder exists in USB or SD card, it will be created automatically. List all available storage (internal/SD/USB)

Press OK to execute Reset function automatically.

5.4.3. Import & Export

The function of Impor t & Export PD settins.

Notes.

(1) Settings.db (Saved le name: settings.db)

(2) Will save to viewsonic folder in storage

5.4.3.1 Export Signage Display Settings

Will export to viewsonic folder under USB or SD card (1) Export settings.db. Include OSD setting,

Android settings but “Signage Display Name” and “Boot Logo”

(2) Export 3rd party apk to viewsonic/app/

5.4.3.2 Import Signage Display Settings

Impor t settings.db from viewsonic folder under USB or SD card. (1) Import settings.db. Include OSD setting,

Android settings but “Signage Display

Name” and “Boot Logo” (2) Auto install 3rd par ty apk from viewsonic/

app/List all available storage (Internal/SD/

USB)

Show notication dialog before database import

5.4.4. Clone

Clone media le from Internal, SD or USB

viewsonic folder.

1. The cloned folder name under viewsonic folder (1) viewsonic/photo (2) viewsonic/music (3) viewsonic/video (4) viewsonic/pdf (5) viewsonic/browser

2. Clone Source (1) Internal storage (a) check FTP (b) check /viewsonic/ (2) SD / USB Files under root

3. Target Location (1) Internal storage Save to /viewsonic/ (2) SD / USB Save to root

5.7. Date & time

Via Scalar OSD menu to control Auto Time On/O󰀨.

Note:

Add new NTP server to display current ser ver IP.

5.8. Developer options

Android developer options

5.5. Display

User can modify the font size, can choose: Small/ Normal/Large/Huge

5.6. Apps

Display applications information.

Note

(1) User options key on RCU to show setting

option.

5.9. About

Main info in About: (1) System updates (2) Legal information (3) Android version (4) Kernel version (5) Build number

5.9.1. System updates

1 2 3 4 5 6 7 8

MUTE INPUT MENU

Will automatically search update.zip in USB. Will be shown in list for user selection if found

Note:

(1) Only support Android Full image.

(2) le name should be update.zip. (3) the le should be located in root of storage.

After select update.zip le, PD will restart and start

to update.

6. OSD Menu

An overall view of the On-Screen Display (OSD) structure is shown below. You can use it as a reference for further adjusting your display.

Navigating the OSD menu using the remote control:

1. Press the [

] MENU button to display the OSD

menu.

2. Press [

] [ ] [ ] or [ ] button to select its menu

item or to adjust its value. Press OK button to

conrm.

3. Press [

] EXIT button to go back to the

previous menu layer.

4. Press [

] MENU button to exit the OSD menu.

Navigating the OSD menu using the display’s control buttons:

1. Press the MENU button to display the OSD

menu.

2. Press the [

] [ ] [ ] or [ ] to select menu item

or adjust its value.

3. Press [INPUT] button to conrm menu selection

and enter its submenu.

4. Press MENU to conrm menu selection and

enter its submenu.

6.1. Settings

6.1.1. Picture menu

Picture

Screen

Audio

Configuration 1

Configuration 2

Advanced option

Brightness (Picture)

Adjust the overall image and background screen brightness(backlight).

Brightness

Contrast

Sharpness

Black level

Tint

Color

Noise reduction

Gamma selection

Color temperature

Color control

Smart power

Overscan

Medium

Native

Action

Off

Gamma selection

Select a display gamma. It’s refer to the brightness performance cur ve of signal input. Choose from {Native} / {2.2} / {2.4} / {s gamma} / {D-image}.

NOTE: sRGB picture mode is standard and cannot

be changed.

Color temperature

It is used to adjust the color temperature. The image becomes reddish as the color

temperature decreases, and becomes bluish as the color temperature increases.

CCT 10000º K 9300 º K 7500 º K 6500 º K 5000 º K 4000 º K 3000 º K

0.279 ±

0.292 ±

0.030

0.283 ±

0.030

0.298 ±

0.030

0.299 ±

0.030

0.315 ±

0.030

0.313 ±

0.030

0.329 ±

0.030

0.346±

0.030

0.359±

0.030

0.382±

0.030

0.384±

0.030

0.440±

0.030

0.403±

0.030

Contrast

Adjust the image contrast ratio for the input signal.

Sharpness

This function is digitally capable to keep crisp image at any timings.

It is adjustable to get a distinct image or a soft one as you prefer and set independently for each picture mode.

Black level

Adjust the image brightness for the background.

NOTE: sRGB picture mode is standard and cannot

be changed.

Tint (Hue)

Adjust the tint of the screen.

Press + button the esh tone color becomes greenish. Press - button the esh tone color

becomes purplish.

NOTE:VIDEO mode only.

Color control

The color levels of red, green, and blue are adjusted by the color bars. R: Red gain, G: Green gain, B: Blue gain.

Smart power

Smar t Power control is not relative to brightness control:

1. Initial setting Brigthness

70 (in the range from 0-100) Power consumption 70% of maximum power consumption

2. Smart Power

OFF: no adaptation MEDIUM: 80% of power consumption relative to current settings HIGH: 65% of power consumption relative to current settings

Overscan

Change the display area of the image. ON: Set to display area about 95%. OFF: Set to display area about 100%.

Color (Saturation)

Adjust the color of the screen. Press + button to increase color depth. Press -

button to decrease color depth.

NOTE: VIDEO mode only Noise Reduction

Adjust the noise reduction level.

Picture reset

Reset all settings in the Picture menu. Select “Yes” and press “SET” button to restore to

factory preset data. Press “EXIT” button to cancel and then return to the previous menu.

6.1.2. Screen menu

Picture

Screen

Audio

Configuration 1

Configuration 2

Advanced option

H position

V position

Clock

Zoom mode

Custom zoom

Auto adjust

Screen reset

Full

Action

H position

Control Horizontal Image position within the display area of the LCD.

Press + button to move screen to right. Press - button to move screen to left.

NOTE:VGA input only.

Full

This mode restores the correct proportions of pictures transmitted in 16:9 using the full screen display.

Normal

The picture is reproduced in 4:3 format and a black band is displayed on either side of the picture.

Real

This mode displays the image pixelby-pixel on screen without scaling the original image size.

Dynamic

The picture is reproduced in 16:9 format and a black band at the top and bottom.

21:9

The picture is reproduced in 21:9 format and a black band at the top and bottom.

Custom

Choose to apply the custom zoom settings in the Custom Zoom submenu.

V position

Control Ver tical Image position within the display area of the LCD.

Press + button to move screen to up. Press - button to move screen to down.

NOTE:VGA input only.

Clock

Press + button to expand the width of the image on the screen the right.

Press - button to narrow the width of the image on the screen the left.

NOTE:VGA input only.

Zoom mode

HDMI, DP, DVI,VGA, OPS: {Full} / {4:3} / {Real} / {21:9}/ {Custom}. Playing media in Media Player : {Full} / {4:3} / {Real} / {21:9}

There are no function when BROWSER, CMND & Play, PDF Player, PDF Player, Custom and Media Player UI and Android UI

Zoom Mode will be “Full” when tiling

Custom zoom

You can use this function to fur ther customize the zoom settings to suit the image you want to display.

NOTE: This item is functional only when the {Zoom mode} is set to {Custom}.

Zoom

Expands the horizontal and vertical sizes of the image simultaneously.

H zoom

Expands the horizontal size of the image only.

V zoom

Expands the vertical size of the image only.

H position

Moves the horizontal position of the image left or right.

V position

Moves the ver tical position of the image up or down.

Auto adjust

Press “Set” to detect and adjust H position,V position, Clock, Phase

Screen reset

Reset all settings in the Screen menu to factory preset values.

6.1.3. Audio menu

Picture

Screen

Audio

Configuration 1

Configuration 2

Advanced option

Switch on state

Panel saving

RS232 routing

Boot on source

WOL

Configuration1 reset

Factory reset

Force on

Action

RS232

Action

Off

Action

Picture

Screen

Audio

Configuration 1

Configuration 2

Advanced option

Balance

Treble

Bass

Volume

Audio Out (Line Out)

Maximum Volume

Minimum Volume

Mute

Audio source

Audio reset

Audio Out Sync

100

Off

Digital

Action

Off

Balance

Adjust to emphasize left or right audio output balance.

Treble

Adjust to increase or decrease higher-pitched sounds.

Audio reset

Reset all settings in the Audio menu to factory preset values.

Audio Out Sync

Enable/disable audio out (line out) volume adjustability to sync with internal speakers.

6.1.4. Configuration1 menu

Picture

Screen

Audio

Configuration 1

Configuration 2

Advanced option

Switch on state

Panel saving

RS232 routing

Boot on source

WOL

Configuration1 reset

Factory reset

Force on

Action

RS232

Action

Off

Action

Bass

Adjust to increase or decrease lower-pitched sounds.

Volume

Adjust to increase or decrease the audio output level.

Audio out (line out)

Adjust to increase or decrease line out output level.

Maximum volume

Adjust your own limitation for the maximum volume setting.This stops the volume from being playing at too loud a level.

Minimum volume

Adjust your own limitation for the minimum volume setting.

Mute

Turn the mute function on/o󰀨.

Audio source

Select the audio input source.There are no audio output when no video signal.

Analog: audio from audio input Digital : audio from HDMI/DVI audio.

Switch on state

Select the display status used for the next time you connect the power cord.

• {Powero󰀨} - The display will remain o󰀨 when the power cord is connected to a wall outlet.

• {Forced on} - The display will turn on when the power cord is connected to a wall outlet.

• {Las

t status} - The display will return to the previous

power status

Panel saving

Choose to enable the panel saving functions and thus reduce the risk of “image persistence” or “ghost-imaging”.

• {Brightness} - Select {On} and the image brightness will be reduced to an appropriate level.The Brightness setting in the Picture menu will be unavailable when selected.

• {Pixel shift} - Select the time inter val ({Auto} / {10 ~ 900}

Seconds/

{O󰀨}) for the

display to slightly expand the image size and shift the position of pixels in four directions (up, down, left, or right). Activating Pixel Shift will disable H Position,V Position and Zoom Mode in the Screen Menu.

Note: Only suppor t external input source

(HDMI,VGA, DP, OPS).

RS232-Routing

Select the network control port. Choose from: {RS232} / {LAN -> RS232}

Boot on source

Monitor ID

Factory reset

CANCEL Reset

Monitor ID

Monitor ID Monitor group

1 1

1 2

5 6

7 8

Choose to select source when boot up. Input: select input source when boot up.

Playlist: select playlist index for Media player, Browser, PDF player.

0: no play list. Same as switch source from OSD.1~7: playlist number. No failover function, system will keep source even the source is no signal input.

WOL

Choose to turn on or o󰀨 the wake on LAN function. Choose from : {O󰀨} / { On}

Conguration1reset

Reset all settings in Conguration1 menu to the factory preset values.

Factory reset

Reset all settings in the OSD menus of {Picture}, {Screen}, {Audio}, {Conguration1}, {Conguration2}, and {Advanced option} to the factor y preset values.

Android settings will also reset when factory reset. Press [

] or [ ] button to select {Reset}, and

press [OK] button to do the reset.

Factory reset

CANCEL Reset

6.1.5. Configuration2 menu

Picture

Screen

Audio

Configuration 1

Configuration 2

Advanced option

OSDturno󰀨

Set the period of time the OSD (on-screen display) menu stays on the screen.

The options are: {O󰀨, 5 ~ 120} seconds.

*{0󰀨} does not disappear automatically.

OSD turn off

OSD H position

OSD V position

Information OSD

Logo

Monitor ID

Heat status

Monitor information

HDMI Version

Configuration2 reset

Action

24.21°C 75.57°F

Action

OSD H-position

Adjust the horizontal position of the OSD menu.

Information OSD

Set the period of time the information OSD is displayed on the upper right corner of the screen. The information OSD will display when input signal is changed.

The information OSD will remain on the screen with {O󰀨} selection. The options are: {1 ~ 60} seconds.

Logo

Choose to enable or disable the picture of Logo when turn on your display.

The options are:

• {O󰀨}

• {On} (Default)

• {User}

1. If Logo set to ON, both scalar ViewSonic logo and android animation ViewSonic logo will show.

2. If Log set to OFF, neither scalar ViewSonic logo nor android animation logo will not show.

3. If Logo set to USER, custom logo option in android is not set, then there will be no boot logo when power on.

4. If Logo set to USER, custom logo option in android is set, there will be only custom logo when power up. * Logo will NOT rotate with rotation setting/ detection.

Monitor ID

Set the ID number for controlling the display via the RS232C connection. Each display must have a unique ID number when multiple sets of this display are connected. Monitor ID number range is between 1 to 255.

The option are: {Monitor group}

Monitor ID

Monitor ID Monitor group

1 1

{Monitor group}

Monitor ID

Monitor ID Monitor group

1 1

Monitor ID

Monitor ID Monitor group

1 1

1 2

5 6

7 8

9 10 11 12

13 14 15 16

The options are: {O󰀨} / {1-254}

• {O󰀨} – {Monitor group} are not suppor ted.

• {1-254} – {Monitor group} are suppor ted.

The default se

1 2

5 6

tting is 1.

7 8

9 10 11 12

13 14 15 16

Heat status

This function allows you to check the thermal status at any time.

Monitor information

Shows information about your display, including model number, serial number, operating hours and software version.

Monitor information

Model name Serial NO. Operation hours SW Version

HDMI Version

Set the HDMI version to 1.4 or 2.0, this setting is only valid on HDMI input

CDE5010 N/A 0 FB01.06

6.1.6. Advanced option menu

Picture

Screen

Audio

Configuration 1

Configuration 2

Advanced option

IR control

Power LED Light

Keyboard control

Tiling

Off Timer

Date and time

Schedule

HDMI with One Wire

Language

OSD Transparency

Power Save

Advanced option reset

Unlock

Action

Off

Action

Off

English

Off

Mode 1

Action

IR control

Select the operation mode of the remote control when multiple displays are connected via an RS232C connection.

• {Normal} - All displays can be operated

normally by the remote control unit.

• {Primary} - Designate this display as

the primar y display for remote control operation. Only this display can be operated by the remote control. (In primar y mode, IR key will always be processed regardless the monitor id/group settings).

• {Secondary} - Designate this display as the

secondary dis

lay.This display can not be operated by the remote control, and will only receive the control signal from the primar y display via the RS232C connection.

• {Lock All} / {Lock all but Volume} / {Lock all

but Power} / {Lock all except PWR & VOL}Lock the remote control function of this display.To unlock, press and hold the [ ] INFO button on the remote control for 6 (six) seconds.

Conguration2reset

Reset all settings in Conguration2 menu to the

factory preset values.

Power LED light

Choose to set power indicate LED on or o󰀨.

Choose {On} for normal use

Keyboard control

Choose to enable or disable the display keyboard (control buttons)

function.

• {Unlock} - Enable the keyboard function.

• {Lock All} / {Lock all but Volume} / {Lock all

but Power} / {Lock all except PWR & VOL} Disable the keyboard function.

NOTE: “Keyboard Control Lock Mode”This

function completely disables the access to all Keyboard Control

functions.To enable or disable the keyboard control lock, press both [ + ] and [

] buttons and

hold down continuously for more than 3 seconds.

Tiling

With this function you can create a single largescreen matrix (video wall) that consists of up to 150 sets of this display (up to 10-sets on the

vertical and 15-sets on the horizontal sides).

This function requires a daisy-chain connection.

• Switch on delay: Set the power-on delaying

time (in seconds). The default option {Auto} allows a sequential powering-on for each display by their ID number when multiple displays are connected.

The options are: {O󰀨 (0) / Auto(1) / 2-255}

• Brightness: {Normal}/{ACS}

• {Normal}:

background screen brightness (backlight).

{ACS}: Apply brightness value (backlight) which

•

is adjusted by MIC tool.The default value before adjustment is the same as OSD brightness value, e.g., 70

• Type: {O󰀨} (Default)/{SW Tool}/{OSD Only}

• Source resolution: {Full HD}(Default)/ {4K}

• H monitors - Select the number of displays on the

horizontal side.

• V monitors - Select the number of displays on the ver

tical side.

• Position - Select the position of this display in the

screen matrix.

• Frame comp. - Choose to turn the frame

compensation function on or o󰀨. If selected {Yes},

the display will adjust the image to compensate for the width of the display bezels in order to accurately display the image.

NOTE: Doesn’t suppor t screen format function in tiling using

cascade mode.

Adjust the overall image and

O󰀨Timer

Set automatically power o󰀨 time (in hours).

Date and time

Adjust the current date and time for the display’s internal clock.

Date and time

Auto Sync

Set date Set time

Choose time zone

London, Dublin GMT+1:00

NTP Server

Current date time

2.android.pool.ntp.org

2017/06/27 13:17:33

1. Press [OK] button to enter or choose

Date and time

Auto Sync

Set date Set time

Choose time zone

London, Dublin GMT+1:00

NTP Server

Current date time

2.android.pool.ntp.org

2017/06/27 13:17:33

2. Press [

3. Press [

] back button to return.

] or [ ] button to adjust them.

* Cannot set time to date after year 2037.

Schedule

This function allows you to program up to 7 (seven) di󰀨erent scheduled time intervals for the display to

activate.

Schedule

Schedule list

Enable

Start time

End time

Input

Playlist

Days of the week

Every week

Back SAVE

Schedule list:You can set 7 schedules.

• Enable: Enable/disable schedule. If set start/end time is conict or empty, input is empty or time

conict with other schedule list, you cannot enable schedule.

• Start time: Set start time.

• End time: Set end time.

• Input: Platform will go to this select source automatically after the schedule on.

• Play list: 1 - 7: playback File1 - File7 of playlist automatically, only media player, pdf player and

browser can set.

• Days of the week: Set Sunday, Monday,Tuesday, Wednesday, Thursday, Friday, Saturday.

• Every week: Set lifecycle.

• Back: Does not change schedule data.

• Save: Save schedule data.

HDMI with One Wire

CEC control.

• {O󰀨} - Disable CEC.(Default)

• {On} - Enable CEC.

Language

Select the language used in the OSD menu. The options are: English/Deutsch/

简体中文

/Français/Italiano/Español/ Pyccкий/Polski/Türkçe/

繁體中文

OSD Transparency

Adjust OSD transparency.

• {O󰀨} - Transparency o󰀨.

• {1-100} - Transparency level 1-100.

Power Save

Mode 1 [TCP o󰀨, WOL on, auto o󰀨]

Mode 2 [TCP o󰀨, WOL on, auto on/o󰀨]

Mode 3 [TCP on, WOL o󰀨, auto on/o󰀨]

Mode 4 [TCP on, WOL o󰀨, no auto on/o󰀨]

Power save modes

Mode 1: DC o󰀨 -> Power o󰀨. LED: Red.

Power Save -> Power o󰀨, LED: Red

Mode 2: DC o󰀨 -> Power o󰀨, LED: Red.

Power Save -> Power Saving. LED: Orange. Can be wake up.

Mode 3: DC o󰀨 -> Back light o󰀨, LED: Red

Power Save -> Back light o󰀨,

LED: Orange. Can be wake up.

Mode 4: DC o󰀨 -> Back light o󰀨, LED: Red

Power Save -> Will not enter power save mode. show “no signal” only.

Mode 1 [TCP off, WOL on, auto off]

Mode 2 [TCP off, WOL on, auto on/ off] (gary out)

Mode 3 [TCP off, WOL off, auto on/ off]

Mode 4 [TCP off, WOL off, no auto on/off]

RCU Power

Button Off

DC OFF DC OFF V ARM OFF

DC OFF

Backlight OFF Backlight OFF X ARM OFF

Backlight OFF

No Signal WoL

When signal is

back, system wake upV ARM OFF

Backlight ON,

show no signal

X ARM OFF

Android

(ARM)

* This product does not suppor t Mode 2

Following table is the action for Android board with di󰀨erent power mode.

DC o󰀨/on: press power button by RC

Power mode in OSD Mode 1/2 Mode 3/4

1. The cur rent source APK (such as MediaPlayer,

DC off shutdown

DC on Boot up 1. Android system reboots

Broswer, PDF or Smar tCMS) will be closed.

2. Android system will go to the default black launcher.

Auto FW Update

Setup Android FW auto background update time. NOTE: When Auto FW update is not OFF, display will work under Mode3 for FW update, but OSD item will not change.

Advanced option reset

Reset all settings except {Date and Time} in the Advanced option menu to factory preset values.

1. Press [OK] or [

] button to enter the submenu

2. Press [ ] or [ ] button to select {Reset} and press the [OK] button to restore settings to factory preset

values.

3. Press the [

] button or select {Cancel} and press the [OK] button to cancel and then return to the

previous menu.

7. Supported Media Formats

USB Multimedia Codec Formats

Video Decode

Type

MPEG1/2 MPEG1/2

MPEG-4 MPEG-4

H.263 H.263

H.264 H.264

H.265 H.265

Video

Codec

Container Decode Encode Channel Remark

MPEG program stream (.DAT, .VOB, .MPG, .MPEG) MPEG transpor t stream (.ts, .trp, .tp) MP4 (.mp4, .mov) 3GPP (.3gpp, .3gp) AVI (.avi) MKV (.mkv)

MP4 (.mp4, .mov) 3GPP (.3gpp, .3gp) AVI (.avi) MKV (.mkv)

FLV (.flv) AVI (.avi)

FLV (.flv) MP4 (.mp4, .mov) 3GPP (.3gpp, .3gp) MPEG transport stream (.ts, .trp, .tp) ASF (.asf) WMV (.wmv) AVI (.avi) MKV (.mkv)

MP4 (.mp4, .mov) 3GPP (.3gpp, .3gp) MPEG transport stream (.ts, .trp, .tp) MKV (.mkv)

Max Resolution:

1080P@60fps Max Bit Rats: 40Mbps

Max Resolution: 1080P@60fps Max Bit Rats: 40Mbps

Max Resolution: 1080P@60fps Max Bit Rats: 135Mbps 4k2k@30fps

Max Resolution: 4K2K@60fps Max Bit Rats: 100Mbps

GOOGLE

VP8

Motion

JPEG

VP8 MKV (.mkv) WebM (.webm) V

AVI (.avi)

MJPEG

3GPP (.3gpp, .3gp) MP4 (.mp4, .mov) MKV (.mkv)

Max Resolution: 1080P@30fps Max Bit Rats: 20Mbps

Max Resolution: 1920*1080 @30fps Max Bit Rats: 40Mbps

Audio Decode

Type Audio Codec Container Decode Encode Channel Remark

MPEG

Audio

Windows

Media Audio

AAC Audio

MPEG1/2/2.5 Audio Layer1/2/3

WMA Version 7, 8, 9,10 pro M0, 10Pro M1, M10 Pro M2

MAIN, ADIF ,ATDS Header AAC-LC and AAC-HE

MP3 V 2

Decode: WMA V 2

File Format: AAC, M4A V 5.1

Bit Rate: 8kbps~320Kbps Sampling Rate: 16KHZ~48KHz

Bit Rate: 8kbps~768Kbps Sampling Rate: 8KHZ~96 (M10)KHz Non-support LBR

Bit Rate: N/A Sampling Rate: 8KHZ~48KHz

Image Decode

Type Image Codec Photo Decode Encode Channel Remark

Max Resolution: 7000 x 7000

JPEG JFIF file format 1.02 File Format: JPG, JPEG V 2

BMP BMP File Format: BMP V 2

PNG PNG File Format: PNG V 5.1

The limitation of max resolution depends on DRAM

Max Resolution: 15360 x 8640 The limitation of max resolution depends on DRAM

NOTES:

• Sound or video may not work if the contents have a standard bit rate/frame rate above the compatible Frame/sec listed in the table above.

• Video content with a Bit rate or Frame rate larger than the rate specied in the table above can cause

choppy video during playback.

8. Input mode

VGA Resolution:

Standard

Resolution

VGA 640 480

WVGA 720 400 70 Hz 33.75 MHz 16:9

SVGA 800 600

XGA 1024 768

WXGA 1280 768 60 Hz 79.5 MHz 5:3 Wide XGA WXGA 1280 800 60 Hz 79.5 MHz 16:10 Wide XGA

SXGA 1280 1024 60 Hz 108 MHz 5:4 Super XGA

WXGA 1366 768 60 Hz 85.5 MHz 16:9 Wide XGA

HD1080 1920 1080 60 Hz 148.5 MHz 16:9 HD1080

Note: 1280x768@60Hz can be suppor ted but not shown in EDID table.

SD Resolution:

Standard

Resolution

480i

480p 59.94 Hz 27 MHz

576i

576p 50 Hz 27 MHz

Active Resolution

H Pixels V Lines

Active Resolution

H Pixels V Lines

720 480

Refresh Rate Pixel Rate Aspect Ratio Stand for Mode

60 Hz 25.175 MHz

4:3 Video Graphic Array72 Hz 31.5 MHz

75 Hz 31.5 MHz

Wide Video Graphic

60 Hz 40 MHz 75 Hz 49.5 MHz 60 Hz 65 MHz 75 Hz 78.75 MHz

4:3 Super VGA

4:3

Extended Graphic

Refresh Rate Pixel Rate Aspect Ratio

29.97 Hz 13.5 MHz

25 Hz 13.5 MHz

Array

4:3

HD Resolution:

Standard

Resolution

Active Resolution

Refresh Rate Pixel Rate Aspect Ratio

H Pixels V Lines

50 Hz

720p 1280 720

74.25 MHz 16:9

60 Hz

1080i 1920 1080

25 Hz 30 Hz

74.25 MHz 16:9

50 Hz

1080p 1920 1080

148.5 MHz 16:9

60 Hz

2160p

30 Hz

3840 2160

(HDMI only)

60 Hz

• The PC text quality is optimum in HD 1080 mode (1920 x 1080, 60Hz).

• Your PC display screen might appear di󰀨erent depending on the manufacturer (and your par ticular version of Windows).

• Check your PC instruction book for information about connecting your PC to a display.

• If a ver tical and horizontal frequency-select mode exists, select 60Hz (ver tical) and 31.5KHz (horizontal). In some cases, abnormal signals (such as stripes) might appear on the screen when the PC power is turned o󰀨 (or if the PC is disconnected). If

so, press the [INPUT] button to enter the video mode. Also, make sure that the PC is connected.

• When horizontal synchronous signals seem irregular in RGB mode, check PC power saving mode or cable connections.

• The display settings table complies to the IBM/VESA standards, and based on the analog input.

• The DVI suppor t mode is regarded as same to the PC suppor t mode.

• The best timing for the ver tical frequency to each mode is 60Hz.

297 MHz

16:950 Hz

594 MHz

9. Cleaning and Troubleshooting

9.1. Cleaning

When Using the Display

• Do not bring your hands, face or objects close to the ventilation holes of the display. The top of the

display is usually very hot due to the high temperature of exhaust air being released through the ventilation holes. Burns or personal injuries may occur if any body parts are brought too close. Placing any object near the top of the display could also result in heat related damage to the object as well as the display itself.

• Be sure to disconnect all cables before moving the display. Moving the display with its cables attached

may damage the cables and thus cause re or electric shock.

• Disconnect the power plug from the wall outlet as a safety precaution before carrying out any type of

cleaning or maintenance procedure.

Front Panel Cleaning Instructions

• The front of the display has been specially treated. Wipe the surface gently using only a cleaning cloth

or a soft, lint-free cloth.

• If the surface becomes dirty, soak a soft, lint-free cloth in a mild detergent solution. Wring the cloth to

remove excess liquid. Wipe the surface of the display to remove dirt. Then use a dry cloth of the same type to dry.

• Do not scratch or hit the surface of the panel with ngers or hard objects of any kind.

• Do not use volatile substances such as insert sprays, solvents and thinners.

Cabinet Cleaning Instructions

• If the cabinet becomes dirty, wipe the cabinet with a soft, dry cloth.

• If the cabinet is extremely dirty, soak a lint-free cloth in a mild detergent solution. Wring the cloth to

remove as much moisture as possible. Wipe the cabinet. Use another dry cloth to wipe over until the surface is dry.

• Do not allow any water or detergent to come into contact with the surface of the display. If water or

moisture gets inside the unit, operating problems, electrical and shock hazards may result.

• Do not scratch or hit the cabinet with ngers or hard objects of any kind.

• Do not use volatile substances such as insert sprays, solvents and thinners on the cabinet.

• Do not place anything made from rubber or PVC near the cabinet for any extended periods of time.

9.2. Troubleshooting

Symptom Possible Cause Remedy No picture is displayed 1. The power cord is disconnected.

2. The main power switch on the back of the display is not switched on.

3. The selected input has no connection.

4. The display is in standby mode.

Interference displayed on the display or audible noise is heard

Color is abnormal The signal cable is not connected

Picture is distorted with abnormal patterns

Displayimagedoesn’tllup

the full size of the screen

Caused by surrounding electrical

appliances or uorescent lights.

properly.

1. The signal cable is not connected properly.

2. The input signal is beyond the capabilities of the display.

Zoom mode is not correctly set. Use the Zoom mode or Custom

1. Plug in the power cord.

2. Make sure the power switch is switched on.

3. Connect a signal connection to the display.

Move the display to another location to see is the interference is reduced.

Make sure that the signal cable is

attached rmly to the back of the

display.

1. Make sure that the signal cable

is attached rmly.

2. Check the video signal source to see if it is beyond the range of the display. Please verify its

specications with this display’s specication section.

zoom function in the Screen menu

to ne tune display geometry and

time frequency parameter.

Can hear sound, but no picture

Can see picture but no sound is heard

Some picture elements do not light up

After-Images can still be seen on the display after

thedisplayispoweredo󰀨.

(Examples of still pictures include logos, video games, computer images, and images displayed in 4:3 normal mode)

Improperly connected source signal cable.

1. Improperly connected source signal cable.

2. Volume is turned all the way down.

3. [MUTE] is turned on.

4. No external speaker connected.

Some pixels of the display may not turn on.

A still picture is displayed for an over extended period of time

Make sure that both video inputs and sound inputs are correctly connected.

1. Make sure that both video inputs and sound inputs are correctly connected.

2. Press [VOL +] or [VOL -] button to hear sound.

3. Switch MUTE o󰀨 by using the [MUTE] button.

4. Connect external speakers and adjust the volume to a suitable level.

This display is manufactured using an extremely high level of precision technology: however, sometimes some pixels of the display may not display. This is not a malfunction.

Do not allow a still image to be displayed for an extended period of time as this can cause a permanent after-image to remain on the display.

10. Technical Specifications

Display:

Item Specications

Screen Size (Active Area) 127 cm / 50 inch Aspect Ratio 16:9 Number of Pixels 3840 (H) x 2160 (V) Pixel Pitch 0.2854 (H) x 0.2854 (V) [mm] Displayable Colors 10bit,(8bit+FRC) 1.07 Billion colors Brightness 350 cd/m² Contrast Ratio (Typical) 4000:1 Viewing Angle 178 degrees

In/Out Terminals:

Item Specications

10W (L) + 10W (R) [RMS]/8Ω

Speaker Output Internal Speakers

Audio Output RCA R/L x 1 0.5V [rms] (Normal) / 2 Channel (L+R) Audio Input 3.5mm phone jack x 1 0.5V [rms] (Normal) / 2 Channel (L+R) RS232C 2.5mm Phone jack x 2 RS232C in/RS232C out RJ-45 RJ-45 Jack x 1 (8 pin) 10/100 LAN Port

HDMI Input

VGA Input D-SUB jack (15pin)

DVI-D Input DVI-D Jack x 1 Digital RGB:TMDS (Video) IR Input/Output 3.5mm x 2 IR pass through or IR daisy chain

USB Input USB x 2 (Type A)

HDMI Jack x 2 (Type A) (19 pin)

1 Way 1 Speaker System 82 dB/W/M/160 Hz ~ 13 KHz

Digital RGB: TMDS (Video + Audio) MAX: Video: 720p, 1080p, 1920 × 1080/60 Hz (WUXGA)

Audio: 48 KHz / 2 Channel (L+R) Supports LPCM only Digital RGB:TMDS (Video)

Analog RGB: 0.7V [p-p] (75Ω), H/CS/V:TTL (2.2kΩ),

SOG: 1V [p-p] (75Ω) MAX: 1920 x 1080/60 Hz (WUXGA)

USB 2.0, Multimedia play and service port / USB 3.0, Multimedia play only

General:

Item Specications

Power Input 100 - 240V~, 50 - 60Hz, 2.5A Power Consumption (Max) 175 W Power Consumption (typ.) 140 W Power Consumption (Standby & O󰀨) <0.5 W (RS232 in active) Dimensions (Without Stand) [W x H x D] 1123.6 x 646.7 x 67.8 mm Weight (Without Stand) 12.6 Kg Gross Weight (Without Stand) 16.5 Kg

Environmental Condition:

Item Specications

Temperature

Humidity

Altitude

Operational 0 ~ 40°C Storage -20 ~ 60°C Operational 20 ~ 80% RH (No condensation) Storage 5 ~ 95% RH (No condensation) Operational 0 ~ 3,000 m Storage 0 ~ 9,000 m

Internal Speaker:

Item Specications

Type 1 Way 1 Speaker Input 10 W (RMS) Impedance 8Ω Output Sound Pressure Frequency Response

82 dB/W/M 160 Hz ~ 13 KHz

11. RS232 Protocol

11.1. Introduction

This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol.

The protocol contains three sections command:

• Set-Function

• Get-Function

• Remote control pass-through mode

* In the document below, “PC” represents all the control units that can send or receive the RS232 protocol command.

11.2. Description

11.2.1. Hardware specification

Viewsonic TV communication port on the rear side: (1) Connector type: DSUB 9-Pin Male (2) Pin Assignment

Male DSUB 9-Pin (outside view)

[Special case] 2.5mm barrel connector

11.2.2. Communication Setting

- Baud Rate Select: 9600bps (xed)

- Data bits: 8 bits (xed)

- Parity: None (xed)

- Stop Bits: 1 (xed)

Pin # Signal Remark

1 NC 2 RXD Input to Commercial TV or DS 3 TXD Output from Commercial TV or DS 4 NC 5 GND 6 NC 7 NC 8 NC 9 NC frame GND

* Use of crossover (null modem) cable required for use with PC

Pin # Signal Remark

Tip TXD Output from Commercial TV or DS Ring RXD Input to Commercial TV or DS Sleeve GND

11.2.3. Command Message Reference

PC sends to Monitor command packet followed by “CR”. Every time PC sends control command to the Monitor, the Monitor shall respond as follows:

1. If the message is received correctly it will send “+” (02Bh) followed by “CR” (00Dh)

2. If the message is received incorrectly it will send “-” (02Dh) followed by “CR” (00Dh)

11.3. Protocol

11.3.1. Set-Function Listing

The PC can control the TV/DS for specic actions. The Set-Function command allows you to control the TV/

DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes.

Set-Function description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identication for each of TV/DS (01~98; default is 01)

If we want to set all TV/DS settings, use the TV/DS ID “99”, and it will not have Reply command on this function. The TV/DS ID can be set via the OSD menu for each TV/DS set.

Command Type Identify command type,

“s” (0x73h) : Set Command “+” (0x2Bh) : Valid command Reply “-“ (0x2Dh) : Invalid command Reply

Command: Function command code: One byte ASCII code. Value[1~3]: Three bytes ASCII that denes the value. CR 0x0D

Set-Function format Send: (Command Type=”s”)

Name Length ID

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7 8 9

NOTE: For VT2405LED-1 and VT3205LED, the set “Power on” command is the exception

Reply: (Command Type=”+” or “-”)

Name Length ID

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5

NOTE:

1. The reply for “Power on” command is the exception for VT2405LED-1 and VT3205LED. It’s 0x322B0D ( 2+<CR>).

2. When PC applies command to all displays (ID=99), only the #1 set needs to reply by the name of ID=1.

Example1: Set Brightness as 76 for TV-02 and this command is valid Send (Hex Format)

Name Length ID

Hex

0x38

0x30 0x32

Command

Type

Command

Type

Command

Type

0x73 0x24 0x30 0x37 0x36 0x0D

Command Value1 Value2 Value3 CR

Reply (Hex Format)

Name Length ID

Hex

0x34

0x30 0x32

Command

Type

0x2B 0x0D

Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format)

Name Length ID

Hex

0x38

0x30 0x32

Command

Type

Command Value1 Value2 Value3 CR

0x73 0x24 0x31 0x37 0x36 0x0D

Reply (Hex Format)

Name Length ID

Hex

0x34

0x30 0x32

Command

Type

0x2D 0x0D

Set function table:

Basic function

Set Function Length ID Command Command Value Range Comments

Type (ASCII) Code (ASCII) Code (Hex) (Three ASCII bytes)

Power on/off (standby)

Input Select 8 s “ 22 000: TV

Brightness 8 s $ 24 000 ~ 100

Power lock 8 s 4 34

Volume 8 s 5 35

Mute 8 s 6 36

Button lock 8 s 8 38

Menu lock 8 s > 3E

Remote Control 8 s B 42

8 s ! 21 000: STBY

001: ON

001: AV 002: S-Video 003: YPbPr 004: HDMI1 014: HDMI2 024: HDMI3 034: HDMI4

005: DVI 006: VGA1 016: VGA2 026: VGA3

007: Slot-in PC (OPS/SDM)/HDBT

008: Internal memory 009: DP

00A: Embedded/Main (Android)

000: Unlock 001: Lock

000 ~ 100 900: Volume down(-1) 901:Volume up(+1)

000: OFF 001: ON (mute)

000: Unlock 001: Lock

000: Disable 001: Enable 002: Pass through

1. No need for USB

2. For the case of two more same sources, the 2 digital is used to indicate the extension.

3. The HEX of 00A is 30 30 41.

*See note in details

Disable: RCU will be no function Enabled: RCU controls normally Pass through: Display will bypass the RC code to connected device via the RS232 port, but not react itself.

Optional function

Set Function Length ID Command Command Value Range Comments

Type (ASCII) Code (ASCII) Code (Hex) (Three ASCII bytes)

Contrast 8 s # 23 000 ~ 100 Sharpness 8 s % 25 000 ~ 100

Color 8 s & 26 000 ~ 100

Tint 8 s ‘ 27 000 ~ 100

000: Normal

Color mode 8 s ) 29

Surround sound 8 s - 2D

Bass 8 s . 2E 000 ~ 100

Treble 8 s / 2F 000 ~ 100

Balance 8 s 0 30 000 ~ 100 050 is central

Picture Size 8 s 1 31

OSD language 8 s 2 32

PIP-Mode 8 s 9 39

PIP-Sound select

PIP-Position 8 s ; 3B

8 s : 3A

001: Warm 002: Cold 003: Personal

000: Off 001: On

000: FULL (16:9) 001: NORMAL (4:3) 002: REAL (1:1) *3.1.0

000: English 001: French 002: Spanish

000: OFF 001: PIP(POP) 002: PBP

000: Main 001: PIP(POP)

000: Up 001: Down 002: Left 003: Right

000: TV 001: AV 002: S-Video 003: YPbPr 004: HDMI1 014: HDMI2 024: HDMI3 034: HDMI4

Could be extended for more supported languages by model

PIP-Input 8 s 7 37

Number 8 s @ 40 000~009

*2.9

005: DVI 006: VGA1 016: VGA2 026: VGA3

007: Slot-in PC (OPS/ SDM)/HDBT 008: Internal memory 009: DP

00A: Embedded/Main (Android)

Value range is same as SET-Input select

000: UP 001: DOWN 002: LEFT

Key Pad 8 s A 41

003: RIGHT 004: ENTER 005: INPUT 006: MENU/(EXIT) 007: EXIT

Tiling-Mode 8 s P 50

TilingCompensation

Tiling-H by V Monitors

8 s Q 51

8 s R 52

000: OFF 001: ON

01x~09x: H 0x1~0x9: V

(for video wall)

(for video wall) Bezel width compensation

(for video wall)

1. 2

digital for H monitors

2. 3rd digital for V monitors (for Video wall)

Tiling-Position 8 s S 53 001~025

Copy the screen of Position# to identified display

Date: Year 8 s V 56 Y17~Y99

Last 2 digits (20)17~(20)99

Date: Month 8 s V 56 M01~M12 2 digits

Date: Day 8 s V 56 D01~D31 2 digits

Time: Hour 8 s W 57 H00~H23 24-hr format. 2 digits.

Time: Min 8 s W 57 M00~M59 2 digits

Time: Sec 8 s W 57 S00~S59 2 digits

11.3.2. Get-Function Listing

The PC can interrogate the TV/DS for specic information. The Get-Function packet format consists of 9

bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000

Get-Function description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identication for each of TV/DS (01~98; default is 01).

Command Type Identify command type,

“g” (0x67h) : Get Command “r” (0x72h) : Valid command Reply “-“ (0x2Dh) : Invalid command Reply

Command: Function command code: One byte ASCII code. Value[1~3]: Three bytes ASCII that denes the value. CR 0x0D

Get-Function format Send: (Command Type=”g”)

Name Length ID

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7 8 9

Command

Type

Command Value1 Value2 Value3 CR

NOTE: “Power STBY status” is the exception for VT2405LED-1 and VT3205LED.

Reply: (Command Type=”r” or “-”)

If the Command is valid, Command Type =”r”

Name Length ID

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7 8 9

NOTE: The reply for “Power STBY status” command is the exception for VT2405LED-1 and V3205LED. It’s

0x36 72 6C 30 30 30 0D ( 6rl000<CR>).

If the Command is Not valid, Command Type=”-“

Name Length ID

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5

Example1: Get Brightness from TV-05 and this comm and is valid. The Brightness value is 67. Send (Hex Format)

Name Length ID

Hex

0x38

0x30 0x35

Command

Type

Command

Type

Command

Type

0x67 0x62 0x30 0x30 0x30 0x0D

Command Value1 Value2 Value3 CR

Reply (Hex Format)

Name Length ID

Hex

Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the command table.

Send (Hex Format)

Name Length ID

Hex

Reply (Hex Format)

Name Length ID

Hex

0x38

0x34

0x30 0x35

Command

Type

0x72 0x62 0x30 0x36 0x37 0x0D

Command

Type

0x67 0XD3 0x30 0x30 0x30 0x0D

Command

Type

0x2D 0x0D

Command Value1 Value2 Value3 CR

Get function table:

Basic function

Get Function Length ID

Get-Contrast 8 g a 61 000 ~ 100 Gets Contrast value Get-Brightness 8 g b 62 000 ~ 100 Gets Brightness value

Get-Sharpness 8 g c 63 000 ~ 100 Gets Sharpness value

Get-Color 8 g d 64 000 ~ 100 Gets Color value

Get-Tint 8 g e 65 000 ~ 100 Gets Tint value

Get-Volume 8 g f 66 000 ~ 100 Gets Volume value

Get-Mute 8 g g 67

Get-Input select 8 g j 6A 000~ See Set-function table Get-Power

status: ON/STBY

Get-Remote control

Get-Power Lock 8 g o 6F

Get-Button Lock 8 g p 70

Get-Menu Lock 8 g q 71

Get-Tiling Mode 8 g v 76

Get-Tiling Compensation

Get-Tiling H by V monitors

Get-Tiling Position

Get-ACK 8 g z 7A 000

Get-Thermal 8 g 0 30

Get-Power on/ off log

Get-Date 8 g 2 32

Get- Time 8 g 3 33

8 g l 6C

8 g n 6E

8 g w 77

8 g x 78

8 g y 79

8 g 1 31

Command

Type

Code (ASCII) Code (Hex) (Three ASCII bytes)

Command Response Range

000: OFF (unmuted) 001: ON (muted)

000: STBY 001: ON

000 : Disable 001 : Enable 002 : Pass through

000 : Unlock 001 : Lock

000 : OFF 001 : ON

01x~09x: H monitors 0x1~0x9 : V monitors

000 : OFF 001~025

000~100: 0~+100 deg C

-01~-99:

-1~-99 deg C 000

(See below note) 000

(See the Set-Date command)

000 (See the Set-Time command)

Comments

Gets Mute ON/OFF status

1. 2

digital for H monitors

2.3rd digital for V monitors

This command is used to test the communication link.

For specific models only

Optional function

Command

Get Function Length ID

Get-Contrast 8 g a 61 000 ~ 100 Get-Sharpness 8 g c 63 000 ~ 100

Get-Color 8 g d 64 000 ~ 100

Get-Tint 8 g e 65 000 ~ 100

Type

(ASCII) Code (ASCII) Code (Hex) (Three ASCII bytes)

Command Response Range

Comments

000: OFF

Get-PIP mode 8 g t 74

Get-PIP input 8 g u 75 000 ~ See Set-input select

Get-Tiling Mode 8 g v 76

Get-Tiling Compensation

Get-Tiling H by V monitors

Get-Tiling position

Get-Date: Year 8 g 2 32 Y00~Y00

Get-Date: Month 8 g 2 32 M00~M00 2 digits

Get-Date: Day 8 g 2 32 D00~M00 2 digits

Get-Time: Hour 8 g 3 33 H00~H00 24-hr format. 2 digits

Get-Time: Min 8 g 3 33 M00~M00 2 digits

Get-Time: Sec 8 g 3 33 S00~S00 2 digits Get-RS232

version

8 g w 77

8 g x 78

8 g y 79

8 g 6 36 001~ Version 0.0.1~9.9.9

001: PIP (POP) 002: PBP

000: OFF 001: ON

01x~09x: H monitors 0x1~0x9: V monitors

000: OFF 001~025

(for Video wall)

(for Video wall) Bezel width compensation

(for Video wall)

1. 2

digital for H monitors

2. 3rd digital for V monitors (for Video wall)

Copy the screen of Position# to identified display

Last 2 digits (20)17~(20)99

11.3.3. Remote Control Pass-through mode

When the PC sets the TV/DS to Remote Control Pass through mode, the TV/DS will send a 7-byte packet (followed by “CR”) in response to RCU button activation. Note, that in this mode the RCU shall have no

e󰀨ect on the TV/DS function. For example: “Volume+” will not change the volume in the LCD but only sends

“Volume+” code to PC over the RS232 port.

IR Pass Through-Function format Reply: (Command Type=”p”)

Name Length ID

Command

Type

RCU Code1

(MSB)

RCU Code2

(LSB)

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7

Example1: Remote Control pass-through when “VOL+” key is pressed for TV-05 Send (Hex Format)

Name Length ID

Hex

0x36

0x30 0x35

Command

Type

Command Value1 CR

0x70 0x31 0x30 0x0D

Key Code (HEX)

1 01 2 02 3 03 4 04 5 05 6 06 7 07 8 08 9 09 0 0A

- 0B RECALL (LAST) 0C INFO (DISPLAY) 0D

0E ASPECT (ZOOM, SIZE) 0F VOLUME UP (+) 10 VOLUME DOWN (-) 11 MUTE 12 CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESSPOWER 15 SOURCES (INPUTS) 16

SLEEP 19 MENU 1A UP 1B DOWN 1C LEFT (-) 1D RIGHT (+) 1E OK (ENTER, SET) 1F EXIT 20

RED ■ (F1) 2C GREEN ■ (F2) 2D YELLOW ■ (F3) 2E BLUE ■ (F4) 2F

NOTE:

1. This IR-pass-through code is di󰀨erent from the RCU key code.

2. Special control sequence for POWER key under IR-pass through mode. 2-1. When TV/DS is OFF and receives the IR POWER code: TV/DS will turn itself on, then forward

the POWER code to the host via RS232.

2-2. When TV/DS is ON and receives the IR POWER code: TV/DS will forward the POWER code to

the host via RS232, then turn o󰀨 itself.

2-3. When SET-POWER LOCK is enabled, the TV/DS will not respond to POWER key pressing.

3. The VOLUME UP and VOLUME DOWN code will repeatedly output when you press and hold the keys.

12. Other Information

Customer Support

For technical support or product service, see the table below or contact your reseller.

NOTE: You will need the product serial number.

Country/Region Website

Australia New Zealand

Canada www.viewsonic.com T= 1-866-463-4775 service.ca@viewsonic.com

Europe www.viewsoniceurope.com http://www.viewsoniceurope.com/eu/support/call-desk/

Hong Kong www.hk.viewsonic.com T= 852 3102 2900 service@hk.viewsonic.com

India www.in.viewsonic.com T= 1800 419 0959 service@in.viewsonic.com

Korea ap.viewsonic.com/kr/ T= 080 333 2131 service@kr.viewsonic.com

Latin America www.viewsonic.com/la/

Macau www.hk.viewsonic.com T= 853 2840 3687 service@hk.viewsonic.com

Middle East ap.viewsonic.com/me/ Contact your reseller service@ap.viewsonic.com

www.viewsonic.com.au

T = Telephone C = CHAT ONLINE

AUS= 1800 880 818 NZ= 0800 008 822

C= http://www.viewsonic.com/la/ soporte/servicio-tecnico

service@au.viewsonic.com

soporte@viewsonic.com

Puerto Rico & Virgin Islands

Singapore/ Malaysia/ Thailand

South Africa ap.viewsonic.com/za/ Contact your reseller service@ap.viewsonic.com

United States www.viewsonic.com T= 1-800-688-6688 service.us@viewsonic.com

www.viewsonic.com

www.viewsonic.com.sg T= 65 6461 6044 service@sg.viewsonic.com

T= 1-800-688-6688 (English) C= http://www.viewsonic.com/la/ soporte/servicio-tecnico

service.us@viewsonic.com soporte@viewsonic.com

Limited Warranty

ViewSonic® LCD Commercial Display

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.

Who the warranty protects:

This warranty is valid only for the rst consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.

2. Damage, deterioration or malfunction resulting from: a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product

modification, or failure to follow instructions supplied with the product. b. Any damage of the product due to shipment. c. Removal or installation of the product. d. Causes external to the product, such as electrical power fluctuations or failure. e. Use of supplies or parts not meeting ViewSonic’s specifications. f. Normal wear and tear. g. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.

4. Removal, installation, one way transportation, insurance, and set-up service charges.

How to get service:

1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to Customer Support page). You will need to provide your product’s serial number.

2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.

3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.

4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.

4.3: ViewSonic LCD Commercial Display Page 1 of 2 CD_LW01 Rev. 1a 02-11-09

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including

the implied warranty of merchantability and tness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by ViewSonic.

Effect of state law:

This warranty gives you specic legal rights, and you may also have other rights which vary from state to

state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com under Support/Warranty Information.

4.3: ViewSonic LCD Commercial Display Page 2 of 2 CD_LW01 Rev. 1a 02-11-09

Mexico Limited Warranty

ViewSonic® LCD Commercial Display

What the warranty covers:

Who the warranty protects:

This warranty is valid only for the rst consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.

2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or

failure to follow instructions supplied with the product. b. Any damage of the product due to shipment. c. Removal or installation of the product. d. Causes external to the product, such as electrical power fluctuations or failure. e. Use of supplies or parts not meeting ViewSonic’s specifications. f. Normal wear and tear. g. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.

4. Removal, installation, one way transportation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

For Your Records Product Name: _______________________ Model Number: ____________________________________ Document Number: ___________________ Serial Number: ____________________________________ Purchase Date: ______________________ Extended Warranty Purchase? ____________________(Y/N) If so, what date does warranty expire? __________________

1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.

2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.

3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the im-

plied warranty of merchantability and tness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by ViewSonic.

4.3: ViewSonic Mexico Limited Warranty Page 1 of 2 CD_LW02 Rev. 1A 06-25-07

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:

México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:

Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005 E-Mail: disc2@hmo.megared.net.mx

Puebla, Pue. (Matriz):

RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA, PUE. Tel: 01(52).222.891.55.77 CON 10 LINEAS E-Mail: datos@puebla.megared.net.mx

Chihuahua

Soluciones Globales en Computación C. Magisterio # 3321 Col. Magisterial Chihuahua, Chih. Tel: 4136954 E-Mail: Cefeo@soluglobales.com

Distrito Federal:

QPLUS, S.A. de C.V. Av. Coyoacán 931 Col. Del Valle 03100, México, D.F. Tel: 01(52)55-50-00-27-35 E-Mail : gacosta@qplus.com.mx

Guerrero Acapulco

GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro 39300 Acapulco, Guerrero Tel: 744-48-32627

MERIDA:

ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel: (52) 999-925-1916 E-Mail: rrrb@sureste.com

Tijuana:

STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembre Tijuana, Mexico

Villahermosa:

Compumantenimietnos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504 COL, FLORIDA C.P. 86040 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09 E-Mail: compumantenimientos@prodigy.net.mx

Veracruz, Ver.:

CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZÓN Y ALVARADO Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67 E-Mail: gacosta@qplus.com.mx

Cuernavaca

Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo C.P. 62040, Cuernavaca Morelos Tel: 01 777 3180579 / 01 777 3124014 E-Mail: aquevedo@compusupportcva.com

Guadalajara, Jal.:

SERVICRECE, S.A. de C.V. Av. Niños Héroes # 2281 Col. Arcos Sur, Sector Juárez 44170, Guadalajara, Jalisco Tel: 01(52)33-36-15-15-43 E-Mail: mmiranda@servicrece.com

Monterrey:

Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: 8129-5103 E-Mail: aydeem@gps1.com.mx

Oaxaca, Oax.:

CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V. Murguía # 708 P.A., Col. Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22 Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com

FOR USA SUPPORT:

ViewSonic Corporation 10 Pointe Dr. Suite 200. Brea, CA. 92821 UY.S.A Tel: 800-688-6688 E-Mail: http://www.viewsonic.com

4.3: ViewSonic Mexico Limited Warranty Page 2 of 2 CD_LW02 Rev. 1A 06-25-07

ViewSonic CDE5010 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual