ViewSonic CDE4302 User Guide

CDE4302/CDE5502/ CDE4803 Commercial Display

User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://

www.viewsonic.com in English, or in specic languages using the Regional selection

box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

Model No.: VS16174/VS16175/VS16334

Thank you for choosing ViewSonic

With over 25 years as a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact

in the world, and we are condent that the ViewSonic product you have

chosen will serve you well.

Once again, thank you for choosing ViewSonic !

Compliance Information

NOTE: This section addresses all connected requirements and statements regarding regulations.

Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class A/ Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense.

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning: To comply with the limits for the Class A/Class B digital device, pursuant to Part 15 of the FCC Rules, this device must be installed in computer equipment certified to comply with the Class A/Class B limits. All cables used to connect the computer and peripherals must be shielded and grounded. Operation with non-certified computers or non-shielded cables may result in interference to radio or television reception. Changes and modifications not expressly approved by the manufacturer could void the user’s authority to operate this equipment.

For Canada

CAN ICES-3 (A/B)/NMB-3(A/B)

CE Conformity for European Countries

The device complies with the EMC Directive 2004/108/EC and Low Voltage Directive 2006/95/EC.

Following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE).

The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

If the batteries, accumulators and button cells included with this equipment, display the chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content of more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004% Lead.

Industry Canada Notice

This device complies with Canadian RSS-210.To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmitting antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca/rpb.

R&TTE Compliance Statement

This device complies with the Essential Requirements of the R&TTE Directive of the European Union (1999/5/EC). This equipment meets the following conformance standards:

ETSI EN 300 328 EN 301 489-01 EN 301 489-17 EN 62311

Notified Countries: Germany, UK, Netherlands, Belgium, Sweden, Denmark, Finland, France, Italy, Spain, Austria, Ireland, Portugal, Greece, Luxembourg, Estonia, Latvia, Lithuania, Czech Republic, Slovakia, Slovenia, Hungary, Poland and Malta.

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance

Proposed Maximum Concentration

Actual Concentration

Lead (Pb) 0,1% < 0,1% Mercury (Hg) 0,1% < 0,1% Cadmium (Cd) 0,01% < 0,01% Hexavalent Chromium (Cr

) 0,1% < 0,1% Polybrominated biphenyls (PBB) 0,1% < 0,1% Polybrominated diphenyl ethers (PBDE) 0,1% < 0,1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below:

Examples of exempted components are:

1. Mercury in cold cathode uorescent lamps and external electrode uorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):

(1) Short length (≦500 mm): maximum 3.5 mg per lamp. (2) Medium length (＞500 mm and ≦1,500 mm): maximum 5 mg per lamp. (3) Long length (＞1,500 mm): maximum 13 mg per lamp.

2. Lead in glass of cathode ray tubes.

3. Lead in glass of uorescent tubes not exceeding 0.2% by weight.

4. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.

5. Copper alloy containing up to 4% lead by weight.

6. Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).

7. Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

iii

Safety Precautions

FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR:

• DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer

all servicing to qualied service personnel.

• Do not spill any liquids into the cabinet or use your monitor near water.

• Do not insert objects of any kind into the cabinet slots, as they may touch dangerous voltage points, which can be harmful or fatal or may cause electric shock, re or equipment failure.

• Do not place any heavy objects on the power cord. Damage to the cord may cause shock or re.

• Do not place this product on a sloping or unstable cart, stand or table, as the monitor may fall,

causing serious damage to the monitor.

• Do not place any objects onto the monitor and do not use the monitor outdoors.

• The inside of the uorescent tube located within the LCD monitor contains mercury. Please

follow the laws or rules of your municipality to dispose of the tube properly.

• Do not bend power cord.

• Do not use monitor in high temperature, humid, dusty, or oily areas.

• If monitor or glass is broken, do not come in contact with the liquid crystal and handle with

care.

• Allow adequate ventilation around the monitor, so that heat can properly dissipate. Do not block ventilated openings or place the monitor near a radiator or other heat sources. Do not put anything on top of the monitor.

• The power cable connector is the primary means of detaching the system from the power supply. The monitor should be installed close to a power outlet, which is easily accessible.

• Handle with care when transporting. Save packaging for transporting.

• Please clean the holes of back cabinet to reject dirt and dust at least once a year because of

set reliability.

• If using the cooling fan continuously, it’s recommended to wipe holes a minimum of once a month.

• When installing the remote control batteries;

- Align the batteries according to the (+) and (-) indications inside the case.

- Align the (-) indication of the battery rst inside the case.

WARNING:

Usage of other than specified head- or earphones can result in hearing loss due to excessive sound pressures.

CAUTION:

Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions:

• When the power supply cord or plug is damaged.

• If liquid has been spilled, or objects have fallen into the monitor.

• If the monitor has been exposed to rain or water.

• If the monitor has been dropped or the cabinet damaged.

• If the monitor does not operate normally by following operating instructions.

Recommended Use

CAUTION:

• For optimum performance, allow 20 minutes for warm-up.

• Rest your eyes periodically by focusing on an object at least 5 feet away. Blink often.

• Position the monitor at a 90° angle to windows and other light sources to minimize glare and reections.

• Clean the LCD monitor surface with a lint-free, nonabrasive cloth. Avoid using any cleaning

solution or glass cleaner!

• Adjust the monitor’s brightness, contrast and sharpness controls to enhance readability.

• Avoid displaying xed patterns on the monitor for long periods of time to avoid image

persistence (after image effects).

• Get regular eye checkups.

Ergonomics

To realize the maximum ergonomic benefits, we recommend the following:

• Use the preset Size and Position controls with standard signals.

• Use the preset Color Setting.

• Use non-interlaced signals.

• Do not use primary color blue on a dark background, as it is difcult to see and may produce eye fatigue due to insufcient contrast.

Table Of Contents

1. Unpacking and Installation .................. 1

1.1. Unpacking ...................................... 1

1.2. Package Contents .......................... 1

1.3. Installation Notes ............................ 1

1.4. Mounting on a Wall ......................... 2

1.4.1. VESA Grid .......................... 2

1.5. Using of Remote sensor and power

indicator .......................................... 3

2. Parts and Functions ............................. 4

2.1. Control Panel ................................. 4

2.2. Input/Output Terminals ................... 5

2.3. Remote Control .............................. 6

2.3.1. General functions ............... 6

2.3.2. Inserting the batteries in the

remote control..................... 7

2.3.3. Handling the remote

control ................................. 7

2.3.4. Operating range of the

remote control..................... 7

3. Connecting External Equipment ......... 8

3.1. Connecting External Equipment

(DVD/VCR/VCD) ............................ 8

3.1.1. Using HDMI video input ...... 8

3.2. Connecting a PC ............................ 8

3.2.1. Using VGA input ................. 8

3.2.2. Using HDMI input ............... 8

3.3. Control Connection ........................ 9

3.3.1. Display control connection.. 9

3.4. IR Pass-through Connection .......... 9

4. Operation ............................................. 10

4.1. Change Picture Format ................ 10

4.2. Play multimedia les .................... 10

4.3. Play options ...................................11

4.3.1. Playing music les ............. 11

4.3.2. Playing movie les ............. 11

4.3.3. Playing photo les ............ 12

5. Change your settings ......................... 13

5.1. Settings ........................................ 13

5.1.1. Picture .............................. 13

5.1.2. Sound ............................... 14

5.1.3. Time .................................. 14

5.1.4. Setup ................................ 14

6. USB device compatibility ................... 15

7. Input Mode ........................................... 16

8. Panel Defect Policy............................. 17

8.1. MURA ........................................... 17

8.2. Image Sticking .............................. 17

9. Cleaning and Troubleshooting .......... 18

9.1. Cleaning ....................................... 18

9.2. Troubleshooting ............................ 19

10. TechnicalSpecications .................... 20

10.1. CDE4302 ...................................... 20

10.2. CDE5502 ...................................... 22

10.3. CDE4803 ...................................... 24

11. RS232 Protocol ................................... 26

11.1. Introduction .................................. 26

11.2. Description ................................... 26

11.2.1. Hardware specication ..... 26

11.2.2. Communication Setting .... 26

11.2.3. Command Message

Reference ......................... 26

11.3. Protocol ........................................ 27

11.3.1. Set-Function Listing .......... 27

11.3.2. Get-Function Listing ......... 31

11.3.3. Remote Control Pass-

through mode ................... 36

12. Other Information ............................... 39

Customer Support................................. 39

Limited Warranty .................................. 40

Mexico Limited Warranty ...................... 42

As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meetsthe ENERGY STAR® guidelines for energy efficiency.

Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation.

and the three birds logo are registered trademarks of ViewSonic Corporation.

is a registered trademark of the U.S. Environmental Protection Agency (EPA).

Product Registration

To meet your future needs, and to receive any additional product information as it becomes available, please register your product on the Internet at: www.viewsonic.com.

The ViewSonic which you may mail or fax to ViewSonic.

Wizard CD-ROM also provides an opportunity for you to print the registration form,

For Your Records

Product Name:

Model Number: Document Number: Serial Number: Purchase Date:

Product disposal at end of product life

ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing.

CDE4302/CDE5502/CDE4803 ViewSonic Commercial Display VS16174/VS16175/VS16334 CDE4302/CDE5502/CDE4803_UG_ENG Rev. 1A 02-24-17

Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/ Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx

vii

1. Unpacking and Installation

1.1. Unpacking

• This product is packed in a carton, together with the standard accessories.

• Any other optional accessories will be packed separately.

• Due to the size and weight of this display it is recommended for two people to move it.

• After opening the carton, ensure that the contents are complete and in good condition.

1.2. Package Contents

Please verify that you received the following items with your package content:

• LCD display

• CD ROM

• Remote control with AAA batteries

• Power cord (1.8 m)

• VGA cable (1.8 m)

• RS232 cable (1.8 m)

• Quick Start Guide

Remote Control

and AAA Batteries

Power Cord

RS232 Cable

Video Signal Cable

(D-SUB to D-SUB Cable)

CD ROM Quick Start Guide

* The supplied power cord varies depending on destination.

NOTES:

• For all other regions, apply a power cord that conforms to the AC voltage of the power socket and has been approved by and complies with the safety regulations of the particular country.

• You might like to save the package box and packing material for shipping the display.

1.3. Installation Notes

• Due to the high power consumption, always use the plug exclusively designed for this product. If an extended line is required, please consult your service agent.

• The product should be installed on a at surface to avoid tipping. The distance between the back of

the product and the wall should be maintained for proper ventilation. Avoid installing the product in the kitchen, bathroom or any other places with high humidity so as not to shorten the service life of the electronic components.

• The product can normally operate only under 3000m in altitude. In installations at altitudes above 3000m, some abnormalities may be experienced.

1.4. Mounting on a Wall

To mount this display to a wall, you will have to obtain a standard wall-mounting kit. We recommend using a mounting interface that complies with UL1678 standard in North America.

Protective Sheet

VESA Grid

Table

1. Lay a protective sheet on a table, which was wrapped around the display when it was packaged, beneath the screen surface so as not to scratch the screen face.

2. Ensure you have all accessories for mounting this display (wall mount, ceiling mount, table stand, etc).

3. Follow the instructions that come with the base mounting kit. Failure to follow correct mounting procedures could result in damage to the equipment or injury to the user or installer. Product warranty does not cover damage caused by improper installation.

4. For the wall-mounting kit, use M6 mounting screws (having a length 10 mm longer than the thickness of the mounting bracket) and tighten them securely.

5. Unit without base weight = W Kg. The equipment and its associated mounting means still remain secure during the test. For use only with UL Listed Wall Mount Bracket with minimum weight/load: W Kg.

Model Name W (kg) Model Name W (kg) CDE4302 8.7 CDE5502 16.0 CDE4803 11.52

1.4.1. VESA Grid

Model Name Vesa Grid CDE4302 200(H) x 200(V)mm / 400(H) x 400(V)mm CDE5502 400(H) x 200(V)mm / 400(H) x 400(V)mm CDE4803 200(H) x 200(V)mm / 400(H) x 400(V)mm

Caution:

To prevent the display from falling:

• For wall or ceiling installation, we recommend installing the display with metal brackets which are commercially available. For detailed installation instructions, refer to the guide received with the respective bracket.

• To lessen the probability of injury and damage resulting from fall of the display in case of earthquake or other natural disaster, be sure to consult the bracket manufacturer for installation location.

Ventilation Requirements for enclosure locating

To allow heat to disperse, leave space between surrounding objects as shown in the diagram below.

100 mm

100 mm 100 mm

100 mm

1.5. Using of Remote sensor and power indicator

1. Push left the lens to have better remote control performance and easy to observe the light information of power status.

2. Push right the lens before mounting the display for video wall application.

3. Pull/Push the lens until hearing the click sound.

Push right to collapse the lens Push left to extend the lens

2. Parts and Functions

2.1. Control Panel

MUTE INPUT

1 2 3 4 5 6 7 8

[ ] button

Use this button to turn the display on or put the display to standby.

[MUTE] button

Switch the audio mute ON/OFF.

[INPUT] button

Choose the input source.

• Used as [OK] button in the On-Screen-Display

menu.

[ ] button

Move the highlight bar up / Increase the adjustment while OSD menu is on, or increase the audio output level while OSD menu is off.

[ ] button

Move the highlight bar down / Decrease the adjustment while OSD menu is on, or decrease the audio output level while OSD menu is off.

[ ] button

Move the highlight bar up to adjust the selected item while OSD menu is on.

[ ] button

Move the highlight bar down to adjust the selected item while OSD menu is on.

[MENU] button

Return to previous menu while OSD menu is on, or to activate the OSD menu when OSD menu is off.

2.2. Input/Output Terminals

3 4

MAIN POWER SWITCH

Switch the main power on/off.

AC IN

AC power input from the wall outlet.

RS232C IN

RS232C input.

VGA IN (D-Sub)

VGA video input

PC LINE IN

Audio input from VGA source (3.5mm stereo phone).

7 8 9

IR OUT

HDMI HDMI

IR signal output for the pass through function.

SPDIF OUT

Digital audio signal output to connect your external AV device.

USB PORT

Connect your USB storage device.

HDMI 1 IN / 11 HDMI 2 IN

HDMI video / audio input.

SECURITY LOCK

Used for security and theft prevention.

EARPHONE

Earphone Output

2.3. Remote Control

2.3.1. General functions

6 7 8

[POWER] button

Press to switch on the display from standby mode. Press again to turn it off and back into standby mode.

[PLAY] button

Control playback of media les.

[ SOURCE] button

Press to toggle Video Source Menu. Press [ [ ] button to select one of the video sources among VGA, HDMI 1 or HDMI 2. Press [OK] button.

[MENU] button

Press to turn the OSD menu on/off.

[ ] button

Press to move the selection up in OSD menu.

[ ] button

Press to decrease the value in OSD menu.

[OK] button

Press to activate the setting inside the OSD menu.

[ADJUST] button (CDE not Support)

Press to run the Auto Adjust function. NOTE: This button is functional for VGA input only.

] or

[ ] button

Press to move the se

[ ] MUTE button

tion down in OSD menu.

lec

Press to turn the mute function on/off.

COLOR buttons (CDE Not

Support)

Select tasks or options.

[NUMERIC] buttons (CDE Not Support)

Enter text for network setting.

Format button

Press to switch screen aspect ratio.

• For PC signal: NORMAL, CUSTOM, and REAL.

• For Video signal: FULL, NORMAL, DYNAMIC,

CUSTOM, and REAL.

[EXIT] button

Press to turn back to the previous OSD menu.

[INFO] button

Press to turn on/off the information OSD displayed on the upper right corner of the screen.

[ ] button

Press to increase the value in OSD menu.

[OPTION] button (CDE Not Support)

Access currently available options, picture and sound menus.

[+] Volume up button

Press to increase the audio output level.

[-] Volume down button

Press to decrease the audio output level.

20 21

[ID SET] button

If a single large- screen matrix (video wall) is created, set ID key to control each dispaly.

ID Remote Control:

You can set the remote control ID when you want to use this remote control on one of several different displays.

Press [ID] button. The red LED blinks twice.

1. Press [ID SET] button for more than 1 second to

enter the ID ode. The red LED lights up. Press the [ID SET] button again will exit the ID Mode. The red LED lights off. Press the digit number [0] ~ [9] to select the display you want to control. For example: press [0] and [1] for display No.1, press [1] and [1] for display No. 11. The numbers available are from [01] ~[255].

2. Not pressing any button within 10 seconds will exit the ID Mode.

3. If an error pressing of buttons other than the digits occurred, wait 1 second after the red LED lights off and then lights up again, then press the correct digits again.

4. Press [ID ENTER] button to conrm. The red LED blinks twice and then lights off.

NOTE:

• Press [NORMAL] button. The green LED blinks twice, indicating the display is in normal operation.

• It is ncecssary to set up the ID number for each display before selecting its ID number.

2.3.2. Inserting the batteries in the remote control

The remote control is powered by two 1.5V AAA batteries. To install or replace batteries:

1. Press and then slide the cover to open it.

2. Align the batteries according to the (+) and (–) indications inside the battery compartment.

3. Replace the cover.

Caution:

The incorrect use of batteries can result in leaks or bursting. Be sure to follow these instructions:

• Place “AAA” batteries matching the (+) and (–) signs on each battery to the (+) and (–) signs of the battery compartment.

• Do not mix battery types.

• Do not combine new batteries with used ones. It causes shorter life or leakage of batteries.

• Remove the dead batteries immediately to prevent them from liquid leaking in the battery compartment.

Don’t touch exposed battery acid, as it can damage your skin.

NOTE: If you do not intend to use the remote control for a long period, remove the batteries.

2.3.3. Handling the remote control

• Do not subject to strong shock.

• Do not allow water or other liquid to splash the remote control. If the remote control gets wet, wipe it dry

immediately.

• Avoid exposure to heat and steam.

• Other than to install the batteries, do not open the remote control.

2.3.4. Operating range of the remote control

Point the top of the remote control toward the display’s remote control sensor when pressing a button.

Use the remote control within the range which is shown in the following table.

NOTE: The remote control may not function properly when the

remote control sensor on the display is under direct sunlight or strong illumination, or when there is an obstacle in the path of signal transmission.

30 30

+ 37 hidden pages

ViewSonic CDE4302 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual