ViewSonic CDE3203 User Guide

CDE3203
Full HD Professional LED Display

User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://

www.viewsonic.com in English, or in specic languages using the Regional selection

box in the upper right corner of our website. “Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual”

Model No. VS16450

Thank you for choosing ViewSonic

With over 25 years as a world leading provider of visual solutions,
ViewSonic is dedicated to exceeding the world’s expectations for
technological evolution, innovation, and simplicity. At ViewSonic, we
believe that our products have the potential to make a positive impact
in the world, and we are confident that the ViewSonic product you have
chosen will serve you well.

Once again, thank you for choosing ViewSonic !

Contents

Compliance Information

FCC Compliance Statement ....................................................................i

Industry Canada Statement .....................................................................i

CE Conformity for European Countries ...................................................ii

Declaration of RoHS2 Compliance ........................................................ iii

Copyright Information

Product Registration ...............................................................................iv

For Your Records ................................................................................... iv

Important Safety Instructions ..................................................................v

Getting Started

Package Contents ...................................................................................1

Installing the Display ...............................................................................2

Installing the Stand .................................................................................2

Disconnecting the Stand .........................................................................2

Mounting ViewSonic display to the wall ..................................................3

Wall Mount Kit Specifications (VESA) .....................................................4

Front View & Key Pad of the Product ......................................................5

Rear & Side View of the Product .............................................................6

Connecting the Display ...........................................................................7

HD Cable Box/HD Satellite Box ..............................................................7

Personal Computer .................................................................................9

Using the Display Features

Remote Control and Display Controls .................................................. 11

Inserting Remote Control Batteries ...................................................... 11

Remote Control and Display Controls .................................................. 11

Operation ............................................................................................. 13

Other Information

Troubleshooting ................................................................................... 25

Specifications ....................................................................................... 27

RS232 Protocol .................................................................................... 28

1. Introduction ...................................................................................... 28

2. Description ....................................................................................... 28

3. Protocol ............................................................................................ 29

Customer Support ................................................................................ 41

Compliance Information

NOTE: This section addresses all connected requirements and statements regarding

regulations. Confirmed corresponding applications shall refer to nameplate labels
and relevant markings on unit.

FCC Compliance Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation.

This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved
by the party responsible for compliance could void your authority to operate the
equipment.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

i

CE Conformity for European Countries

The device complies with the EMC Directive 2004/108/EC and Low Voltage
Directive 2006/95/EC.

Following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and
Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates
the requirement NOT to dispose the equipment as unsorted municipal
waste, but use the return and collection systems according to local law.

If the batteries, accumulators and button cells included with this equipment,
display the chemical symbol Hg, Cd, or Pb, then it means that the battery
has a heavy metal content of more than 0.0005% Mercury or more than,

0.002% Cadmium, or more than 0.004% Lead.

ENERGY STAR Information:

• ENERGY STAR is a set of power-saving guidelines issued by the U.S.

Environmental Protection Agency (EPA).
ENERGY STAR is a joint program of the U.S. Environmental Protection Agency
and the U.S. Department of Energy helping us all save money and protect the
environment through energy efficient products and practices.
The power consumption will be changed, if the TV set up to be another mode except
for default as-shipped television configuration and settings.
The power consumption may exceed energy consumption beyond the limits required
for ENERGY STAR qualification when the optional function used or the operation
mode changed in use.

ii

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive
2011/65/EU of the European Parliament and the Council on restriction of the use
of certain hazardous substances in electrical and electronic equipment (RoHS2
Directive) and is deemed to comply with the maximum concentration values issued
by the European Technical Adaptation Committee (TAC) as shown below:

Substance

Proposed Maximum
Concentration

Actual
Concentration

Lead (Pb) 0.1% < 0.1%
Mercury (Hg) 0.1% < 0.1%
Cadmium (Cd) 0.01% < 0.01%
Hexavalent Chromium (Cr

6+

) 0.1% < 0.1%
Polybrominated biphenyls (PBB) 0.1% < 0.1%
Polybrominated diphenyl ethers

(PBDE)

0.1% < 0.1%

Bis (2-ethylhexyl) phthalate (DEHP) 0.1% < 0.1%
Butyl benzyl phthalate (BBP) 0.1% < 0.1%
Dibutyl phthalate (DBP) 0.1% < 0.1%
Diisobutyl phthalate (DIBP ) 0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex III
of the RoHS2 Directives as noted below:

Examples of exempted components are:

1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent
lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):

(1) Short length (≦500 mm): maximum 3.5 mg per lamp.
(2) Medium length (＞500 mm and ≦1,500 mm): maximum 5 mg per lamp.
(3) Long length (＞1,500 mm): maximum 13 mg per lamp.

2. Lead in glass of cathode ray tubes.

3. Lead in glass of fluorescent tubes not exceeding 0.2% by weight.

4. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.

5. Copper alloy containing up to 4% lead by weight.

6. Lead in high melting temperature type solders (i.e. lead-based alloys containing

85% by weight or more lead).

7. Electrical and electronic components containing lead in a glass or ceramic other
than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or
ceramic matrix compound.

iii

Copyright Information

Copyright © ViewSonic® Corporation, 2016. All rights reserved.

ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered
trademarks of ViewSonic Corporation.

Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors
or omissions contained herein; nor for incidental or consequential damages resulting
from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves
the right to change product specifications without notice. Information in this
document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means,
for any purpose without prior written permission from ViewSonic Corporation.

Product Registration

To fulfill possible future product needs, and to receive additional product information
as it becomes available, please visit your region section on ViewSonic’s website to
register your product online.

For Your Records

Product Name:
Brand/Product type:
Model Number:
Document Number:
Serial Number:
Purchase Date:

Product disposal at end of product life

ViewSonic respects the environment and is committed to working and living green.
Thank you for being part of Smarter, Greener Computing.
Please visit ViewSonic website to learn more.
USA & Canada: http://www.viewsonic.com/company/green/recycle-program/
Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/
Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx

CDE3203
ViewSonic/LCD Display
VS16450
CDE3203_UG_ENG Rev. 1A 02-24-17
_______________________________________
_______________________________________

iv

Important Safety Instructions

Dangerous Voltage: The lightning ash with

arrowhead symbol, within an equilateral triangle,
is intended to alert the user to the presence of
dangerous voltage within the inside of the product

that may be sufcient level to constitute a risk of

electric shock to persons.

Instruction: The exclamation point within an
equilateral triangle is intended to alert the user to
the presence of important operating and servicing
instructions in the literature accompanying the
appliance.

1. Read these instructions completely before using the

equipment.

2. Keep these instructions in a safe place.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean with a soft, dry cloth.

7. Do not block any ventilation openings. Install the

equipment in accordance with the manufacturer’s
instructions.

8. Do not install near any heat sources such

as radiators, heat registers, stoves, or

other devices (including ampliers) that

produce heat.

9. Do not attempt to circumvent the safety

provisions of the polarized or grounding-type plug.
A polarized plug has two blades with one wider than
the other. A grounding type plug has two blades and
a third grounding prong. The wide blade and the third
prong are provided for your safety. If the provided plug

does not t into your outlet, consult an electrician for

replacement of the outlet.

10. Prevent the power cord from being tread upon or

pinched, particularly at the plug, convenience
receptacles, and the point where they exit from the
device. Be sure that the power outlet is located near
the equipment so that it is easily accessible.

11. Only use attachments/ accessories

specied by the manufacturer.

12. Use only with the cart, stand, tripod,

bracket, or table specied by the

manufacturer, or sold with the apparatus. When a cart
is used, use caution when moving the cart/ apparatus
combination to avoid injury from tip-over.

13. Unplug this apparatus when it will be unused for a

long period of time.

14. Refer all servicing to qualied service personnel.

Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has
been exposed to rain or moisture, or the unit does not
operate normally, or has been dropped.

USE

AC power Cord

Keep the following guidelines to protect the AC power
cord from being damaged. If the AC power cord is

damaged, it may result in a re or an electric shock. Stop

using it and ask your dealer or ViewSonic service center
to exchange it.

• Do not place the display where the power cord is
subject to wear or abuse.

• Do not pinch, bend, or twist the cord excessively.

• The core lines may be bared and cut, causing a short-
circuit, and resulting in a re or an electric shock.

• Do not convert or damage the power

cord.

• Avoid power cord being rolled over or
rested upon.

• When the power cord is plugged in, do
not move the display.

• Keep the power cord away from heat sources.

• When you disconnect the AC power cord, disconnect it
from the wall outlet rst.

• When disconnecting the power cord, grasp the plug

instead of pulling the power cord.

• Use only an original ViewSonic AC power cord, not
other brands. Do not use the supplied AC power cord
on any other equipment.

• The plug of power cord is intended to serve as
disconnection device And the socket-outlet shall be
installed close to the shredder for easy Access.

Wall outlet

Insert the plug fully into the outlet. If it is
loose, do not use it. Doing so may cause

arcing and result in a re. Contact your

electrician to change the outlet.

Wiring

For your safety, be sure to unplug the AC
power cord when connecting cables.
Take care not to trip on the cables. It may cause damage
to the display set.

Electric shock

Do not touch the AC power cord or the
display with a wet hand. If you plug/unplug
the AC power cord from the display with a
wet hand, it may cause electric shock.

Lightning storms

During a lightning storm, unplug the display from the wall
outlet and disconnect the antenna to prevent damage to
the display.

When not in use

If you will not be using the display set for long periods of
time, the display set should be disconnected from the AC
power outlet to prevent power line surges. The display set
is not disconnected from the AC power source when the
display set is switched off.
To disconnect the display set completel y, unplug from the
AC power outlet.

Overloading

This display set is designed to operate on a
120V AC supply only.
If there are too many appliances connected
to the same AC power outlet, it could result in

a re or an electric shock.

v

Optional equipment

If optional equipment is to be installed, leave some space
between optional equipment and the display set. Picture
distortion and/or noisy sound may occur if the display set
is positioned in close proximity to any equipment emitting
electromagnetic radiation.

Small accessories

Keep small accessories in a safe place where children are
unable to reach.

Magnetic inuence

This display contains a strong magnet in the speaker

unit that generates a magnetic eld. Keep any items
susceptible to magnetic elds away from the speaker.

Sound

If you hear snapping or popping sound
comes from the display continuously or
frequently while the display is operating,
unplug the display and consult your dealer
or service technician. It is normal for some
displays to make occasional snapping or
popping sounds, particularly when being
turned on or off.

Use in outdoor

This display is not designed for outdoors
installation. Do not expose the display to

rain, as it may result in a re or an electric

shock. Also, do not expose the display
to direct sunlight, as it may heat up and
become damaged.

Vehicle, ships and other vessels

Do not install this display in a vehicle.
Car accidents may cause the display to fall
down and cause injury.
Do not install this display in a ship or vessel.
If the display is exposed to seawater, it may

cause a re or damage the display.

Medical institutions

Do not place this display in a place where medical
equipment is in use. It may cause the medical equipment
to malfunction.

Volume adjustment

• Adjust the volume to avoid disturbing your neighbors.
Sound carries easily at night. Therefore, we suggest
you close the windows or use headphones.

• When using headphones, adjust the volume to
appropriate levels, or hearing damage may result.

ANTENNAS

Outdoor antenna grounding

If an outdoor antenna is installed, follow the precautions
below. Do not install the outdoor antenna system near
of overhead power lines or other electric light or power
circuits, or where it can come in contact with such power
lines or circuits.
WHEN INSTALLING AN OUTDOOR ANTENNA SYSTEM,
EXTREME CARE SHOULD BE TAKEN TO KEEP FROM
CONTACTING SUCH POWER LINES OR CIRCUITS AS
CONTACT WITH THEM IS ALMOST INVARIABLY FATAL.

Be sure the antenna system is grounded so that it can
provide some protection against voltage surges and built­up static charges.

Section 810 of the National Electrical Code (NEC) in the
U.S.A. and Section 54 of the Canadian Electrical Code
in Canada provides information with in regard to proper
grounding of the mast and supporting structure, grounding
of the lead-in wire to an antenna discharge unit, size of
grounding conductors, location of antenna discharge unit,
connection to grounding electrodes, and requirements for
the grounding electrode.

Antenna grounding according to the National Electrical
Code, ANS/NFPAFPA 70

Antenna

Ground clamp

Electric service

equipment

Ground clamps

Power service grounding
electrode system

Antenna discharge
unit

Grounding conductors

CLEANING

Cleaning the AC power plug

Unplug the AC power plug and clean it
regularly. If the plug is covered with dust
and gathers moisture, its insulation may

deteriorate and result in a re.

Cleaning the screen surface/ cabinet of the display set

When cleaning this display, unplug the AC
power cord. If not, it may result in electric
shock. Use a dry soft cloth to clean the
cabinet of the display. To remove dust
near the screen, wipe it gently with a soft
cloth.
Stubborn stains may be removed with a cloth slightly
dampened with a solution of mild soap and warm water.
Never use strong solvents such as thinner or benzine for
cleaning. If using a chemically pretreated cloth, please
follow the instruction provided on the package. The
ventilation holes can accumulate dust over time.
To ensure proper ventilation, we recommend you to
remove the dust periodically (once a month) using a
vacuum cleaner, while the display is powered off.

Disclaimer

Some chemical cleaners have been reported to damage
the screen and/or case of the display. ViewSonic will not
be liable for damage resulting from use of these cleaners.

CARRYING THE DISPLAY

Carry the display as instructed

To prevent dropping the display and causing serious
injury, you must follow these guidelines:

• Disconnect all cables before carrying the display.

• Carrying the large size display requires at least two or

three people.

• When you carry the display, place your hands as
illustrated and hold it securely. Do not put stress on the
panel and the frame around the screen.

• When carrying the display, do not subject it to shocks,
vibration, or excessive force.

vi

• When lifting or moving the display, hold it securely from
the bottom. Place your palm directly under the panel.

VENTILATION

Slots and openings in display are provided
for ventilation. To ensure reliable operation
of the display and to protect it from
overheating, be sure these openings are
not blocked or covered.
The display may accumulate dust and get
dirty if proper ventilation is not provided.
For proper ventilation, follow the following
guidelines:

• Never install the display face up, down
or sideways.

• Never install the display turned over or
upside down.

• Never cover the slots and openings with
a cloth or other materials.

• Never block the slots and openings by placing the
display on a bed, sofa, rug or other similar surface.

• Never place the display in a conned space, such as a

bookcase or built-in cabinet, unless proper ventilation
is provided.

Leave some space around the display set as shown
below. Otherwise, air-circulation may be inadequate and

cause overheating, which may cause a re or damage to

the display set.

Installed on the wall

11.875 inches
(30.16 cm)

4 inches

(10 cm)

4 inches

(10 cm)

4 inches

(10 cm)

Do not install the display set as follows:

Air circulation is blocked. Air circulation is blocked.

Objects and ventilation holes

Never push any objects into the slots on the display
cabinet as they may touch dangerous voltage points or

short out parts that could result in a re or an electric

shock. Do not place any objects on the display.

MOISTURE

Moisture and ammable objects

• Keep the product away from moisture.
Do not expose this appliance to rain or

moisture. Do not place objects lled with

liquids, such as vases, on the display.

• Do not use power-line operated display
sets near water, such as in places like a
bathtub, washbowl, kitchen sink, laundry
tub, a wet basement, or near a swimming

pool, etc. It may cause re or electric

shock.

• Do not let this display get wet. Never spill liquid of any
kind on the display. If water penetrates into the product,
unplug the power cord and contact ViewSonic.

• Do not operate the display when wet. It may result in
electric shock or damage to the display.

• To prevent re, keep ammable objects or open ame

(e.g. candles) away from the display.

INSTALLATION

Optional wall mount

To do Wall mount installation, you need a Wall-Mount
Bracket. When installing or removing the display using the

Wall-Mount Bracket, be sure to use qualied contractors.

If not properly secured during installation or removal from
the Wall-Mount Bracket, the display may fall and cause
serious injury.

• When installing the display using a Wall-Mount Bracket,
make sure you follow the operating instructions
supplied with the Wall-Mount Bracket.

• Attach the brackets supplied with the Wall-Mount
Bracket.

• The display is not designed for hanging from the
ceiling. It may fall and cause serious injury.

Installed with stand

4 inches

(10 cm)

Leave at least this space around the set.

11.875 inches
(30.16 cm)

4 inches

(10 cm)

2.375 inches
(6.03 cm)

Placement

The display should be installed near an easily accessible
AC power outlet.
Observe the following to prevent the display
from falling from the stand or wall mount.

• Place the display on a stable, level
surface.

• Do not hang anything on the display. Do
not allow children to climb on the display. Do not install
the display in places subject to extreme temperature,
such as in direct sunlight, near a radiator, or heating
vent. If the display is exposed to extreme temperature,
the display may overheat and cause deformation of the
enclosure or cause malfunction.

vii

• Do not install the display in a place exposed to direct
air conditioning.

• If the display is installed in such a location, moisture
may condense inside and may cause a malfunction.

• Do not place the display in hot, oily,
humid or excessively dusty places.

• Do not install the display where insects
may enter.

• Do not install the display where it may
be exposed to mechanical vibration.

• Do not install the display in a location where it may
spear up, such as on or behind a pillar, or where you
might bump yourhead on it. It may cause injury.

Preventing the display from toppling over

To prevent the display from toppling over, secure the
display to a wall or stand.

Broken pieces

Do not throw anything at the display. Doing
so may break the screen glass and cause
serious injury.
If the surface of the display cracks, unplug
the AC power cord before touching the
display. Otherwise electric shock may result.

Handling of broken glass and liquid crystal leakage

If the panel gets damaged, crystalline liquid leakage may
occur, or scattered broken glass may result. Do not touch
broken glass or crystalline liquid which is toxic, with bare
hands as cuts, poisoning or skin irritation may occur. Also
do not glass fragments or leaked crystalline liquid get into
your eyes or mouth. Should either contacted your eyes or
mouth, rinse the contacted area thoroughly with water and
consult your doctor.

Placement for watching

We suggest you to watch the display at a distance of
3-7 times that of the screen height, and not in excessive
brightness. It is easy to cause eye fatigue if you watch
display for too long or in a dark room. To obtain clear
picture, do not expose the screen to direct illumination or
sunlight. Use spot lighting directed down from the ceiling
if you can.

SCREEN

• Although the screen is made with high precision
technology and has effective pixels of 99.99% or
more, black dots or bright points or light (red, blue, or
green) may appear constantly on the screen. This is a
structural property of the panel and is not a malfunction.

• The screen is made with high-precision technology. To
achieve a high level of performance and picture quality,
this display’s backlight setting is set to maximize the
brightness of the display. However, uneven brightness
may be observed when the display is viewed in a dark
environment without an input source or a blank screen.
This is a normal condition, not a malfunction of the
display. To improve this condition, change the Picture
mode, Backlight setting, enable the Light Sensor, or
turn on the Power management.

• Avoid exposing the screen surface to direct sunlight. It
is likely to damage the panel.

• Do not push or scratch the screen, or place objects on
top of the display. The image may be uneven or the
panel may be damaged.

• If the display is used in a cold place, a smear may
occur in the picture or the picture may become dark. It
is not caused by a failure. This condition will improve as
the temperature rises.

• When still pictures are displayed continuously, ghosting
may occur. It should disappear after a short period of
time.

• The screen and cabinet get warm when the display is in
use. This is a normal condition.

• Spraying insect repellent with volatile material on the
screen will cause damage.

• Do not make prolonged contact with rubber or plastic
material.

SERVICING

Do not attempt to repair the display
yourself, since opening the cabinet may
expose you to dangerous voltage or other

hazards. Ask qualied service personnel

to do the servicing for your display.

Replacement parts

When replacement parts are required, be sure the

service technician certies in writing that he/she has
used replacement parts specied by the manufacturer

that have the same characteristics as the original parts.

Unauthorized substitutions may cause a re, an electric

shock or other hazards.

Safety check

Upon completion of repairs to the display, ask the service

technician to perform routine safety checks (as specied

by the manufacturer) to determine that the display is safe
for operating, and to so certify.

Ask a qualied service technician to dispose of the

display.

viii

Getting Started

This CD is compatible
with Windows

®

and

Mac OS 10.x

Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks,
registered or otherwise, are the property of their respective companies. Disclaimer:
ViewSonic Corporation shall not be liable for technical or editorial reeors or omissions
contained herein; nor for i ncidental o r consequential damages r esulting from
furnishing this meterial, or the performance or use of this product. In the interest of
continuing product improvement, ViewSonic Corporation reserves t he right t o
change product specifications without notice. Information in t his CD-ROM m ay
change without notice, No part of this CD-ROM m ay be copied, reproduced, o r
transmitted by any means, for any purpose without prior w ritten permission o f
ViewSonic Corporation.

Made in China

Full HD Professional LED Display

User Guide

Package Contents

Please make sure the following items are included with your display.
If any items are missing, please contact your dealer.

Display Remote Control with batteries Power Cord

(For US model)

Power Cord

(Only for EU+UK model)

Disc

(User Guide)

Quick Start Guide

Stand STND-043

The photos of the accessories are for reference only. The color of the remote
control, and the type of power cord are variable based on the actual models.
User can use the optional stand assembled into a complete unit as following
detail drawing.

Screw: M4 X L10 x4

Screw: T4 X L12.5 x4

1

Installing the Display

Installing the Stand

Screw: T4 x L12.5 x4

Screw: T4 X L12.5 x4

Place the display face down on a protective surface. Then insert the neck onto the
bottom stand and secure the parts by inserting the screws and tightening them with
the screwdriver.

Note: Attaching the stand requires two people.

Disconnecting the Stand

To remove the stand, loosen the screws in the circled area and the neck will come
off.

Screw: T4xL12.5 x4

2

Mounting ViewSonic display to the wall

The display can be used in a free standing position or wall-mounted. Before installing
the product to the wall, please consider the following guidelines:

• Read the Important Safety Instructions, at the start of this manual.

• Do not install in a moist or wet environment. This equipment is intended for

indoor use.

• Do not install near heat source, or strong magnetic fields.

• Use only ViewSonic approved wall-mounting brackets to support the display

weight.

• Before attaching the wall mount plate to the back cover, ensure the product is

working.

• If your display is already set up for free-standing operation, you need to first

remove the stand before mounting the device to the wall.

To attach the wall-mount bracket to display safely, please use the following
guidelines:

• Disconnect the power and any other cables that might hinder moving the

display.

• Set the display on a table or work surface, placing the screen face down on

a towel or woolen blanket to protect the screen surface from damage while
installing plate.

• Before installing the display on the wall, ensure you have recorded the product

serial number on page (i) of the User Guide, as you will need the serial number
to request service where there be a service need.

• Install the wall mount plate to the display using screws NO LONGER than

10mm, as longer screws found in universal (non-ViewSonic) wall mount kits

may damage the power supply causing the unit to fail.
The wall-mount screw type is M4 x L7.

• Mount the wall mount bracket to the wall, ensuring use of proper screws to

support the installation. Ensure there is at least 2.5cm/ 1” of space surrounding
any air-vents of your display to allow adequate cooling during operation.

• Hang the display wall mount plate to the wall mount bracket, completing

installation.

Enjoy your ViewSonic display!

3

Wall Mount Kit Specifications (VESA)

C

B

A

When attaching to other building materials, please contact your nearest dealer.

C

D

Product Family inch VESA Spec. (A x B) Standard Screw (C x D) Quantity

CDE 32 200 x 100 mm M4 x L7 4

• ViewSonic provides the standard dimensions for wall mount kits as shown in the

table above.

• To find the perfect mount, please browse www.viewsonic.com or call our service

team: United States 1-800-688-6688, Canada 1-866-463-4775,
Europe [phone].

• When purchasing our wall mount kit, a detailed install manual and all parts

necessary for assembly are provided.

• The screw length correlative to the thickness of wall mount holder. Do not use the

screws that longer than the standard dimension, as they may cause damage to the
inside of the display set.

4

Front View & Key Pad of the Product

1
2

3

4

5

67

Item Icon Description

1 Input INPUT

2 Menu MENU Turn the on-screen display (OSD) menu on / off.

VOL +

3 Volume

VOL -

4 Up & Down

5 Power STANDBY

Remote Control

6

Receiver

7 LED Indicator Green indicates power on. Red indicates standby mode.

CH + Move upward to scroll through menu options.

CH - Move downward to scroll through menu options.

Select the input source.
Enter the submenu.

Increase the volume.
Move to the right or adjust the setting on the OSD menu.

Decrease the volume.
Move to the left or adjust the setting on the OSD menu.

Turn the power on from standby mode. Touch it again to
return to standby mode.

Receive IR signals from the remote control.

5

Rear & Side View of the Product

1089 1211

1 2 3 4567

Item Description

Connect to earphones. By connecting the earphones, you can

1 Earphone Jack

2 Audio input (left/ right)

3 CVBS input Connect to the CVBS input of A/V devices.

listen to the sound from the display through the earphones.
If you connect the earphones, the display speakers will be muted.

Connect to the corresponding audio connectors on your A/V
device.

4 YPbPr signal input Connect to the YPbPr output of YPbPr device.

5 SPDIF Optical output Connect to the SPDIF input of Audio amplifier.

6 DVI-D Connect to the DVI-D of PC.

7 HDMI 1 input (with MHL)

8 HDMI 2 input

9 PC/VGA in & PC Audio in Connect to a PC VGA port and a PC line / audio port.

10 USB Connect to USB devices, such as USB flash drive.

11 RS232 signal input

12 IR Out

Connect to the HDMI output of A/V devices. The HDMI 1 has MHL
function to support mobile device.

Reserved for the service technician’s use.
See RS232 protocol section.

Connect to an IR emitter. This will enable the remote control of
external equipment.

6

Connecting the Display

HD Cable Box/HD Satellite Box

You can also enjoy high-definition programming by subscribing to a high-definition
cable service or a highdefinition satellite service. For the optimum picture quality, be
sure to connect this device to your display via the HDMI or component video (with
audio) input on the rear side of your display.

HDMI Connection

Rear side of the display

HD cable box /

HD satellite box

HDMI cable

DVI Connection

Rear side of the display

HDMI cable

AUDIO cable

DVI-to-HDMI cable

CATV / Satellite
antenna cable

HD cable box /
HD satellite box

DVI cable

CATV / Satellite
antenna cable

DVI-to-HDMI cableDVI-to-DVI cable

DVI-to-HDMI

adapter

Audio cable

Note:

For alternative DVI connection, connect the HDMI jack (with DVI-to-HDMI cable,
or DVI-to-HDMI adapter), and connect the audio jack to the AUDIO IN jacks of PC
Audio input.

7

HDMI Timing Reference Chart

No. Mode HDMI DVI

1 VGA60 (640x480) Yes Yes
2 SVGA60 (800x600) Yes Yes
3 XGA60 (1024x768) Yes Yes
4 SXGA60 (1280x1024) Yes Yes
5 WXGA60 (1360x768) NA NA
6 1280 x 800 NA NA
7 1440 x 900 Yes Yes
8 1680 x 1050 Yes Yes
9 1920 x 1080 Yes Yes
10 480i60 Yes Yes
11 576i50 Yes Yes
12 480P60 Yes Yes
13 576P50 Yes Yes
14 720P50 Yes Yes
15 720P60 Yes Yes
16 1080I50 Yes Yes
17 1080I60 Yes Yes
18 1080P50 Yes Yes
19 1080P60 Yes Yes
20 1080P24 Yes NA
21 1080P30 NA NA

YPbPr or Component Connection

Rear side of the display

Component cable

Component cable

COMPONENT

VIDEO OUT

Pr Y

Pb

Audio cable

AUDIO

LINE OUT

R

L

DVI-HDTV OUT

VIDEO

Audio cable

HD cable box /
HD satellite box

IN

HDMI OUT

OUT

CATV / Satellite
antenna cable

Note:

YPbPr provides better quality than the AV connection.

8

AV Connection

Rear side of the display

COMPONENT

VIDEO OUT

Pr Y

Pb

AV cable

AV cable

AUDIO

LINE OUT

R

L

VIDEO

HD cable box /
HD satellite box

DVI-HDTV OUT

HDMI OUT

OUT

CATV / Satellite
antenna cable

IN

Programming your Cable or Satellite Box remote

Refer to the user manual from your service provider to determine the setting.
If it requires:

• 3 digits, please try “566”, “565”, “556”, or “688”. It usually works with DISHNetwork.

• 4 digits, please try “0054”. It usually works with Cox.

• 5 digits, please try “11454”, “11054”, or “10690”. It usually works with DIRECTV.

Personal Computer

Use the display as the monitor of your computer.

Rear side of the display

VGA 15 Pin cable

Audio cable (stereo mini plugs)

Audio cableVGA 15 Pin cable

9

PC Timing Reference Chart

No. VGA Timing Panel FullHD (1920 x 1080) Support

Mode Resolution H sync

(kHz)

1 IBM VGA 720 x 400 31.47 70.09 28.32 N/P Yes

2 VESA DMT 640 x 480 31.5 59.94 25.175 N/N Yes
3 VESA DMT 800 x 600 37.88 60.32 40 P/P Yes
4 VESA DMT 1024 x 768 48.36 60 65 N/N Yes

VESA DMT

5

6 VESA DMT 1280 x 800 49.7 59.81 83.5 N/P NA
7 VESA DMT 1280 x 1024 63.98 60.02 108 P/P Yes
8 VESA DMT 1360 x 768 47.71 60.01 85.5 P/P NA

9 VESA DMT 1440 x 900 55.94 59.89 106.5 N/P Yes
10 VESA DMT 1680 x 1050 65.29 59.95 146.25 N/P Yes
11 CEA 1920 x 1080 67.5 60 148.5 P/P Yes

1280 x 768 47.77 59.8 79.5 N/P Yes

V sync

(Hz)

Pixel clock

(MHz)

Polarity Support

Note:

This VGA input does not support interlaced signals.

10

Using the Display Features

Remote Control and Display Controls

Inserting Remote Control Batteries

1. Remove the battery cover by pulling then lifting the knob on the cover.

2. Insert the batteries, corresponding to the (+) and (-) markings on the battery
compartment.

3. Reattach the battery cover.

CAUTION

• Only use the specified AAA batteries.

• Do not mix new and old batteries. This may result in creaking or leakage, which

may pose a risk of fire or lead to personal injury.

• Insert batteries according to (+) and (-) markings. Inserting the batteries incorrectly

may result in leakage, which may pose a risk of fire or lead to personal injury.

• Dispose of the battery in accordance with local laws and regulations.

• Keep the batteries away from children or pets.

• When the remote control will not to be used for an extended period, remove the

batteries.

Remote Control and Display Controls

1

2

3

4

5

6

7

8

9

10

11

12

13

14

11

Touch keys located at the rear side of the

ENTER

1920 x 1080 @ 60Hz

PC

display operate the same as these buttons
on the remote control.

Button Description

1 POWER

2

3 INPUT

4 P. MODE To set the desired picture mode

/

5

OK buttons

Press this button to turn the power on from standby mode. Press it again to
return to standby mode.

Play or pause the playback in MEDIA mode.

Stop in MEDIA mode.

Jump to previous and next track in MEDIA mode.

Press to display the Source Select list and select the
source with

/ .

To confirm the selection, press OK.

Press these buttons to navigate the OSD menus.

•

/ - move upward/downward to select menu options.

• / - move to the right/left to select the main menu or adjust the set-

tings. You can also use to enter the corresponding submenu.

• OK: Confirm the selection or enter the corresponding submenu.

6 INFO

7 MUTE

Press to display the current state of the display.

Press to turn off the sound. To restore the sound, press this button again, or
press the VOL+/- button.

8 + VOL - Press to adjust the volume.

0~9,

9

- number buttons

Press the respective button to input a character or number.

10 S. MODE To set the desired sound mode

11 EXIT Press to exit OSD setting from menu screen.

12 MENU Press to turn the OSD (On-Screen Display) menu on.

13 + CH - This function is not available for this model. (Only for TV)

14 RECALL To return to previous channel (Only for TV)

12

Operation

1920 x 1080 @ 60Hz

PC

Turning the Display On and Off

Press
You can also use the
panel.

* If there is no input signal within 10 minutes, the
display will be turned off automatically.

Adjusting the Volume

Press VOL +/- to adjust volume.
To turn off the volume, press MUTE.
To restore volume, press MUTE again, or press
VOL +/- directly.

on the remote control.

key on the front side of the

Viewing the Displayed Information

To display the current information of the display:
Press INFO, and the current state will be displayed
on the screen. (It shows all or some of the information
about Input, Resolution, etc., depending on the input
source)

* The illustration shows an example of the INFO
screen in an HDMI source.

13

Selecting the Input Source

To select the input sources connected to the display:

1. Press INPUT on the remote control.

2. Press

or to select the desired input source.

3. To conrm the selection, press OK.

Enter

Using the Lock Control

With LOCK CONTROL, you can block input source.
Password is required to access the LOCK CONTROL menu. The default is “0000”.

Changing Password

To change a new password:

1. Press MENU to display the OSD main menu.

2. Press

or to select LOCK menu, then press OK

to enter the menu.

3. Enter the password.

4. Press or to select Change Password, then
press to enter its submenu.

5. Enter the old password.

6. Enter your new password.

7. Enter your new password again to Conrm.
The screen will return to the LOCK CONTROL
menu. This indicates the password has been
changed.

8. Press EXIT to exit the menu.

14

Picture Menu
Customizing the PICTURE Settings

1. Press MENU to enter the main menu, Press / button to select.

2. Press OK or ▼ button to enter specic submenu.

3. Press MENU again to exit or back to parent menu.

4. Press / button to select among Picture Mode / Contrast / Brightness /
Sharpness /Tint / Color /Blue Light Filter / Color Temperature / Zoom Mode/
DLC.

5. Press OK or button to enter.

6. Press / button to adjust.

7. Press MENU again back to parent menu.

15

The PICTURE menu includes the following options:

Picture Mode Cycles among display types: Standard, Dynamic, Theater,

Power Saving, and Personal.
Personal: Allows to store your preferred settings. If you select
the Personal mode, you can individually set the items shown.

Contrast Controls the difference between the brightest and darkest

regions of the picture.

Brightness Controls the overall brightness of the picture.

Sharpness Increase this setting to see crisp edges in the picture; decrease

it for soft edges.

Tint Controls the difference between the blue / red and green

regions of the picture. (Only for NTSC)

Color Controls the color intensity.

Blue Light Filter Reduces the blue ray by lter

Color Temp Adjusts color components independently to achieve a Normal,

Warm, Cool, or Personal effect.

Zoom Mode Adjust how the picture lls the screen.

DLC Set options to set dynamic backlight.

16

Audio Menu
Customizing the Audio Settings

1. Press MENU to enter the main menu, Press / button to select.

2. Press OK or ▼ button to enter specic submenu.

3. Press MENU again to exit or back to parent menu.

4. Press / button to select among Sound Mode / Bass / Treble / Digital Output /
Surround Sound / AVC / Balance.

5. Press OK or button to enter.

6. Press / button to adjust.

7. Press MENU again back to parent menu.

The Audio menu includes the following options:

Sound Mode Standard, Music, Movie, Sports, and Personal.

Select a sound mode to achieve ideal sound.

Digital Output Send digital audio to external audio system.

Surround Sound Surround Sound Effect.

AVC Set the auto volume control.

Balance Adjust the left/right audio output effect.

Note: The Bass and Treble are only available in Personal mode, you can adjust as

you like.

17

TIME Menu
Customizing the TIME Settings

1. Press MENU to enter the main menu, Press / button to select.

2. Press OK or ▼ button to enter specic submenu.

3. Press MENU again to exit or back to parent menu.

4. Press / button to select Sleep Timer / Time Zone / DST / Time Format / Clock /
TimeManagement.

5. Press OK or button to enter.

6. Press / button to adjust.

7. Press MENU again back to parent menu.

The TIME menu includes the following options:

Sleep Timer Set a timer for the display to turn off automatically.

Time Zone Select your time zone.

DST Set the daylight saving time for your area.

Time Format Select your time format.

Clock Set the date and time.

Time
Management

Set the Wake up/Power off time.

18

SETUP Menu
Customizing the SETUP Settings

1. Press MENU to enter the main menu, Press / button to select.

2. Press OK or ▼ button to enter specic submenu.

3. Press MENU again to exit or back to parent menu.

4. Press / button to select Menu Language / Transparent / OSD Time Out /
Restore Default / Software Update / CEC / Blue Screen / Monitor ID / HDMI Mode.

5. Press OK or button to enter.

6. Press / button to adjust.

7. Press MENU again back to parent menu.

The SETUP menu includes the following options:

Menu Language Select an OSD menu language can be displayed. Default

English is selected as menu language.

Transparent Adjust the transparency of the OSD (on screen display) menu.

OSD Time Out Adjust the duration of the OSD (on screen display) menu.

Restore Default Change power on options or reset Monitor to factory default.

Software Update
(USB)

CEC Set to adjust CEC function.

Blue Screen To select the transition type required while changing from one

Set to upgrade the software via the USB.

channel to another.

Monitor ID Adjust Monitor ID for RS232 Setting.

HDMI Mode Select a suitable HDMI mode depending on still or moving con-

tent. Only available in HDMI input.

19

Lock Menu
Customizing the Lock Settings

1. Press MENU to enter the main menu, Press

2. Press OK or ▼ button to enter specic submenu.

3. Press MENU again to exit or back to parent menu.

/ button to select.

4. Press / button to select among System Lock / Change Password / Input Block.

5. Press OK or

6. Press / button to adjust.

7. Press MENU again back to parent menu.

The Lock menu includes the following options:

System Lock Enable or disable the lock function

Change
Password

Input Block Block or unblock the input sources.

button to enter.

Enter a new 4-digital password then re-enter it to conrm.

20

PC Menu
Customizing the Lock Settings

1. Press INPUT to select PC source.

2. Press MENU to enter the main menu.

3. Press

/ button to select Picture menu.

4. Press OK or button to select Advance.

5. Press OK or button to enter.

6. Press / button to select among H-Pos /
V-Pos / Clock / Phase / Auto.

7. Press / button to adjust.

8. Press MENU again back to parent menu.

The PC menu includes the following options:

H-POS Adjust the horizontal position of the picture.

V-POS Adjust the vertical position of the picture.

Clock Adjust the frequency timing.

Phase Adjust the horizontal interfering lines.

Auto Adjust the screen automatically to the optimal position of the

picture.

21

Using the MEDIA OPERATION

1. Plug in USB device, then press INPUT button to set the Input Source to Media.
Press / button to select USB in the source menu, then press OK button to
enter.

AV

USB

2. Press / button to select the option you want to adjust in the main Media menu,
then press OK button to enter.

PHOTO

22

3. Enter the storage. Press

4. Press button to start playback. The tool bar will pop up then.

5. For cycling playback, set the Repeat Mode on tool bar to be ALL (R_ALL). Press
EXIT to close the tool bar.

6. Press  to pause or to stop the playback. Press  button to play the previous

le. Press  button to play the next le.

/ / / then OK to pick the les to play.

23

Hospitality Menu

Hosptitality Menu

Hosptitality Menu

User can turn on the menu to lock the setting to prevent adjusting. The fixed
setting can also be stored and copied to another same display.

1. Press MENU and 9, 9, 3 button on the remote controller to display the Hospitality

menu.

2. Press or , then to turn On/Off the Hospitality mode. Go next to Hospitality

Function, then press for detail setting. When selecting a menu item with a
submenu ( > > ), press or OK to enter its submenu.

3. Press MENU to return to the previous menu or press EXIT to exit the menu.

EEPROM Init DO

Save Config To USB
Load Config From USB
Hospitality
Hospitality Function

Power On Mode

Remote Control Code

Menu Key Enable

Remote Control
Power On Volume
Max Volume
AV

VOL Max

Compoent

AV

HDMI1

YPbPr

HDMI2

HDMI1

DVI

HDMI2

PC

HDMI3

USB

PC

Power Input

USB
Power Input

>>

>>
On
>>

Off

Enable

100
Enable
Enable

Enable

Enable

Enable

Enable

Enable

Enable

Enable

Enable

Enable

Enable

Enable
Enable

30

100

AV

0

EEPROM Init Clean up the setting to its initial value.

Save Config To
USB

Load Config From
USB

Save the hospitality configuration into USB
drive.

Load the hospitality configuration from USB
drive.

Hospitality Turn on or off the Hospitality function.

Menu item Description

Hospitality
Function

Enter the hospitality sub-menu.

Power ON Mode Decide how to turn on the display from AC

power outage.

Menu item Description

0

Remote Customer
Code

Select the specific remote ID (0, 1, or 2). (For
specific model only)

Menu Key Enable or disable the MENU key.
Remote Control Enable, disable remote or set as IR pass

through

Power On Volume Set the default volume for each power-on
Max Volume Set the limitation of maximum volume

AV

AV
Compoent
HDMI1/2
DVI

Enable or disable the input source.

PC
USB

Power Input Default input source for each power on.

24

Other Information

Troubleshooting

Please contact ViewSonic service team directly if you have questions, service needs,
or require technical assistance related on the use of your display.

Contact ViewSonic Service Team at:
http://www.ViewSonic.com
Or call our service team:
United States 1-800-688-6688
Canada 1-866-463-4775
Europe [phone]

Problem Possible Solution

• Make sure the AC power cord is properly connected to the wall

No power

No picture

Strange color, light color, or
color misalignment

No sound

Remote control unit does not
operate

outlet.

• Plug another electrical device (like a radio) to the power outlet

to verify that the outlet is supplying the proper voltage.

• Make sure that the cable connection to other components are

properly installed.

• Make sure that setup has been done correctly after

connections.

• Make sure the correct input is selected and the input signal is

compatible.

• Ensure that the video cable is securely connected.

• The picture may appear dim in a brightly lit room.

• Adjust the display settings.

• Check the input signal setting.

• Check your audio connections to other components are

properly installed.

• The MUTE button may have been pressed, try pressing this
button again.

• Check your audio settings, your display audio may be set to

minimum.

• Press VOL + on the remote control.

• Make sure the batteries are inserted correctly.

• Batteries could be weak or dead. Replace with new batteries.

• Check if there is a fluorescent light illuminated near the remote

control sensor.

• The path of the remote control beam may be blocked. Make

sure the path is clear and that the remote control is aimed at
the remote control sensor on the display.

• Press

display.

• Press MENU on the remote control to see if there is an OSD
menu shown on the screen.

• Press only one button at a time and it is the correct one for the

operation you want to perform.

on the remote control to see if you can turn on the

25

Problem Possible Solution

• External influences such as lightning or static electricity may

Unit cannot be operated

Power is cut off suddenly

Picture is cut off/with sidebar
screen

cause improper operation. In this case, operate the unit after
first turning on the power of the display and the AV System, or
unplug the AC cord for 1 to 2 minutes, then replug again.

• Make sure the sleep timer is turned off.

• Make sure the PC or video signal cable is connected properly.

• The internal temperature of the unit has increased. Remove

any objects blocking the vent or clean as necessary.

• Make sure the video signal cable is connected properly.

• Adjust the Screen Size setting on the Picture menu.

• Press ASPECT repeatedly on the remote control to switch to

the display mode you prefer.

26

Specifications

Model CDE3202

(LED Backlight)

Input signal

Compatibility PC Up to 1920 x 1080 (CEA mode)

Speaker Output 10W x 2 @ THD=10% (max)

Audio Output 1 Earphone jack, 1 SPDIF (optical)

RS232 Output RS232 communication

Remote Control Out Remote control out (RC5 38KHz)

Power Voltage AC 100~240V (50/60Hz)

Screen Size 31.5” (80.01 cm) FHD 60Hz

Aspect Ratio 16:9

RGB

DVI-D 1 DVI-D 30PIN terminal white color

Video

Audio

USB

1 RGB analog (0.7/1.0 Vp-p, 75 ohms) Separate Sync,
fh: 31.47-63.98 kHz, fv:59.8-70.09 Hz

1 composite RCA (shared with Y), 1 YPbPr component, 2
HDMI (one has MHL function)

1 mini-stereo (for PC/VGA audio in),
1 pair of RCA (L/R) stereo

JPG / BMP / PNG / MPG / MPEG / MP4 / MKV / TS / TP /
TRP / VOB/ AVI / RM / RMVB / MOV / DAT / FLV / WMA /
WMV / MP3 / WAV / M4A Format

Operating
conditions

Storage condition

Dimensions

Weight(Net)

Regulations

Power
consumption

Warning: Do not set the graphics card in your computer to exceed these refresh rates; doing so

may result in permanent damage to the display.

Temperature 0°C to + 40°C

Humidity 20% to 90% (no condensation)

Temperature -20°C to + 60°C

Humidity 20% to 90% (no condensation)

With stand 729.2 x 465.7 x 164.3 mm (28.71 x 18.33 x 6.47
Physical
(L) x (W) x (H)

With stand 5.4Kg (11.88 lb)

Without stand 5.3Kg (11.66 lb)

On 41 W (typ) / 68W (max)

Stand by < 0.5W

inches )

Without stand 729.2 x 429.7 x 48.5 mm (28.71 x 16.92 x

1.91 inches )

cTUVus, FCC-B w/ ICES003, DOE Energy Star, NOM or
cTUVus-MX-CoC, Mexico Energy, CB of TUV

Note:

Product Specifications are subject to change without notice.

27

RS232 Protocol

1. Introduction

This document describes the hardware interface spec and software protocols
of RS232 interface communication between ViewSonic Commercial TV / Digital
Signage and PC or other control unit with RS232 protocol.

The protocol contains three sections command:

• Set-Function

• Get-Function

• Remote control pass-through mode

※ In the document below, “PC” represents all the control units that can sent or

receive the RS232 protocol command.

2. Description

2.1 Hardware specification

Viewsonic TV communication port on the rear side
(1) Connector type: DSUB 9-Pin Male
(2) Pin Assignment

Male DSUB 9-Pin

(outside view)

Pin # Signal Remark

1 NC
2 RXD Input to Commercial TV or DS
3 TXD Output from Commercial TV or DS
4 NC
5 GND
6 NC
7 NC
8 NC
9 NC
frame GND

* Use of crossover (null modem) cable required for

use with PC.

2.2 Communication Setting

• Baud Rate Select: 9600bps (fixed)

• Data bits: 8bits (fixed)

• Parity: None (fixed)

• Stop Bits: 1 (fixed)

2.3 Command Message Reference

PC sends to Monitor command packet followed by “CR”. Every time PC sends
control command to the Monitor, the Monitor shall respond as follows:

1. If the message is received correctly it will send “+” (02Bh) followed by “CR” (00Dh)

2. If the message is received incorrectly it will send “-” (02Dh) followed by “CR”
(00Dh)

28

3. Protocol

3.1 Set-Function Listing

The PC can control the TV/DS for specific actions. The Set-Function command
allows you to control the TV/DS behavior in a remote site through the RS232 port.
The Set-Function packet format consists of 9 bytes.

Set-Function description:

Length: Total Byte of Message excluding “CR”

TV/DS ID: Identification for each of TV/DS (01~98; default is 01)

ID “99” means to apply the set command for all connected displays.
Under such circumstances, only ID#1 display has to reply.
The TV/DS ID can be set via the OSD menu for each TV/DS set.

Command Type: Identify command type,

“s” (0x73h) : Set Command
“+” (0x2Bh) : Valid command Reply
“-” (0x2Dh) : Invalid command Reply

Command: Function command code: One byte ASCII code
Value[1~3]: Three bytes ASCII that defines the value
CR: 0x0D

Set-Function format:
Send: (Command Type= “s”)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7 8 9

Reply: (Command Type= “+” or “-”)

Name Length ID Command Type CR

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5

[NOTE]

1. The reply for “Power on” command is the exception for VT2405LED-1 and
VT3205LED. It’s 0x322B0D ( 2+<CR>).

2. When PC applies command to all displays (ID=99), only the #1 set needs to reply
by the name of ID=1.

Example1: Set Brightness as 76 for TV-02 and this command is valid
Send (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Hex

0x38

0x30
0x32

0x73 0x24 0x30 0x37 0x36 0x0D

Reply (Hex Format)

Name Length ID Command Type CR

Hex

0x34

0x30
0x32

0x2B 0x0D

29

Example2: Set Brightness as 176 for TV-02 and this command is NOT valid.
Send (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Hex

0x38

0x30
0x32

0x73 0x24 0x31 0x37 0x36 0x0D

Reply (Hex Format)

Name Length ID Command Type CR

Hex

0x34

0x30
0x32

0x2D 0x0D

Set-function table

Command

Set Function Length ID

Power on/off
(standby)

Input Select 8 s “ 22 000 : TV

Contrast 8 s # 23 000 ~ 100

Brightness 8 s $ 24 000 ~ 100

Sharpness 8 s % 25 000 ~ 100

Color 8 s & 26 000 ~ 100

Tint 8 s ‘ 27 000 ~ 100

Color mode 8 s ) 29 000: Normal

Sound 8 s - 2D 000: SRS Off

Bass 8 s . 2E 000 ~ 100 (for TV)

Treble 8 s / 2F 000 ~ 100 (for TV)

Balance 8 s 0 30 000 ~ 100 (for TV)

Picture Size 8 s 1 31 000 : FULL

8 s ! 21 000: STBY

Type

(ASCII)

Code

(ASCII)

Code
(Hex)

Value Range

(Three ASCII bytes)

001: ON

001 : AV
002 : S-Video
003 : YPbPr
004 : HDMI
014: HDMI2
024: HDMI3
034: HDMI4
005 : DVI
006 : VGA1
016: VGA2
026: VGA3
007: OPS/PC
017: Android
008: Internal memory
009: DP

001: Warm
002: Cold
003: Personal

001: SRS On

001 : NORMAL
002 : CUSTOM
003 : DYNAMIC
004 : REAL

Comments

Exclude VT2405-1, and
VT3205

1. No need for USB

2. For the case of two
more same sources,
the 2nd digital is
used to indicate the
extension.

3. Exclude VT2405-1, and
VT3205.

(for TV)

Sets Balance position

(for DS)

30

OSD language 8 s 2 32 000: English

001: French
002: Spanish

Power lock 8 s 4 34 000 : Unlock

001 : Lock

Volume 8 s 5 35 000 ~ 100

900:Volume
down (-1)
901:Volume
up (+1)

Mute 8 s 6 36 000: OFF

001: ON (mute)

Button lock 8 s 8 38 000: Unlock

001: Lock

PIP-Mode 8 s 9 39 000 : OFF

001: PIP
002: PBP

PIP-Sound
select

PIP-Position 8 s ; 3B 000: Up

PIP-Input 8 s 7 37 000 : TV

TV channel
(DTV)

TV channel
(ATV)

Menu lock 8 s > 3E 000: Unlock

Number 8 s @ 40 000~009 (for TV)

Key Pad 8 s A 41 000: UP

8 s : 3A 000: Main

001: PIP

001: Down
002: Left
003: Right

001 : AV
002 : S-Video
003 : YPbPr
004 : HDMI
014: HDMI2
024: HDMI3
005 : DVI
006 : VGA
007: OPS/ PC

8 s < 3C

8 s = 3D 001~999 (for TV)

For -0:
001~999
A00~F99
(1000~1599)
For -k:
1st and 2nd char are
same as -0
3th char is CHAR
[ASC (3th digi) +
k x 10 ]

001: Lock

001: DOWN
002: LEFT
003: RIGHT
004: ENTER
005: INPUT
006: MENU/EXIT

Extend the value for more
supported languages

(for DS)

(for DS)

(for DS)

(for DS)
For the case of two more
same sources, the 2nd
digital is used to indicate
the extension.

(for TV)

1. Channel OSD number
but not frequency
number

2. For VT3255, and
VT4236 only

31

Remote
Control

Setup wizard 8 s C 43 000: Disable

Tiling-Mode 8 s P 50 000: OFF

Tiling­Compensation

Tiling-H by V
Monitors

Tiling-Position 8 s S 53 001~025 (for DS)

Date 8 s V 56 0xx: Year

Time 8 s W 57 0xx: Hour+Min

Restore default 8 s ~ 7E 000 Resets HDTV to factory

8 s B 42 000: Disable

001: Enable
002: Pass through

001: Enable

001: ON

8 s Q 51 000: OFF

001: ON

8 s R 52 01x~09x: H

0x1~0x9: V

1xx: Month+Day
(See example in
Note)

10x: Sec
(See example in
Note)

Disable: RCU has no
effect on HDTV.
Enabled: RCU controls
the HDTV.
This is the power up
default on the HDTV.
Pass through: RCU has
no effect on HDTV and all
RCU command codes are
transmitted to FC via the
RS232 port.

(for TV)
Disable: to skip the initial
setup wizard

(for DS)

(for DS)
Bezel width
compensation

(for DS)

nd

1. 2

digital for H

monitors

2. 3rd digital for V monitors

Copy the screen of
Position# to identified
display

For specific models only

For specific models only

setting

Note:

1. Behavior at lock modes

Lock Mode Behavior

1. Lock all buttons of front panel and RCU, except for “Power”

Button Lock

MENU Lock

POWER Lock

Remote control disable Lock the keys on RCU, but keep the buttons of front panel workable.

2. All the SET functions should be workable via RS32, even the ones with
according hot key in RCU like Mute,…etc.

1. Lock “MENU’ key of front panel and RCU

2. The Factory and Hospitality modes should not be blocked for the model
using MENU-combined key to enter these two modes. Alternative
approach will be indicated separately if any limitation by model.

1. Lock “POWER” key of front and RCU.

2. The SET_POWER on/off should be workable via RS232, but does not
mean the POWER lock will be released under this case.

3. Can not be un-locked by reset in OSD setting

4. Will auto AC power-on in power-lock

5. Under power-lock, the set will not enter power saving when no PC
signal and neither not turn off when no other video signals after 15min.

32

2. Example for value setting of SET_TV channel DTV
012-0: 0x 30 31 32
012-1: 0x 30 31 42
1012-2: 0x 41 31 52
1512-3: 0x 46 31 62

3. Tiling definition of H Monitors/ V Monitors/ and Position

4. Date & Time format definition

Value 1 Value 2 Value 3

Date

Time

0: Year Year code of the rst 2 digis Year code of the last 2 digis
1: Month+Day Month code Day code
0:Hour(24-hr format)+Min Hour code Minute code
1: Sec 0 Second code

33

Hex code (in hex) = Original data (in dec) + 20

Date &
Time

0 space 20 16 6 36 32 R 52 48 h 68

1 ! 21 17 7 37 33 S 53 49 i 69

2 “ 22 18 8 38 34 T 54 50 p 70

3 # 23 19 9 39 35 U 55 51 q 71

4 $ 24 20 @ 40 36 V 56 52 r 72

5 % 25 21 A 41 37 W 57 53 s 73

6 & 26 22 B 42 38 X 58 54 t 74

7 ’ 27 23 C 43 39 Y 59 55 u 75

8 ( 28 24 D 44 40 ` 60 56 v 76

9 ) 29 25 E 45 41 a 61 57 w 77

10 0 30 26 F 46 42 b 62 58 x 78

11 1 31 27 G 47 43 c 63 59 y 79

12 2 32 28 H 48 44 d 64

13 3 33 29 I 49 45 e 65

14 4 34 30 P 50 46 f 66

15 5 35 31 Q 51 47 g 67

Code
(ASCII)

Code
(Hex)

Date &
Time

Code
(ASCII)

Code
(Hex)

Date &
Time

Code
(ASCII)

Code
(Hex)

Date &
Time

Code
(ASCII)

Month: 1~12
Day: 1~31
Hour: 00~23
Min: 00~59
Sec: 00~59

Code
(Hex)

5. Set Date & Time example

Date: 2015-1/31
Time: 16:27:59

Send: 0x 38 30 31 73 56 30 40 35 0D (Year “20” “15”)
Send: 0x 38 30 31 73 56 31 21 51 0D (Month “1”, Day ”31”)
Send: 0x 38 30 31 73 57 30 36 47 0D (Hour “16”, Min “27”)
Send: 0x 38 30 31 73 57 31 30 79 0D (“0”, Sec “59”)

34

3.2 Get-Function Listing

The PC can interrogate the TV/DS for specific information. The Get-Function packet
format consists of 9 bytes which is similar to the Set-Function packet structure. Note
that the “Value” byte is always = 000.

Get-Function description:

Length: Total Byte of Message excluding “CR”

TV/DS ID: Identification for each of TV/DS (01~98; default is 01)

Command Type: Identify command type,

“g” (0x67h) : Get Command
“r” (0x72h) : Valid command Reply
“-“ (0x2Dh) : Invalid command Reply

Command: Function command code: One byte ASCII code
Value[1~3]: Three bytes ASCII that defines the value
CR: 0x0D

Get-Function format:
Send: (Command Type= “g”)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7 8 9

[NOTE] Get “Power STBY status” is the exception for VT2405LED-1 and
VT3205LED.

Reply: (Command Type= “r” or “-”)
If the Command is valid, Command Type = “r”

Name Length ID Command Type Command Value1 Value2 Value3 CR

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7 8 9

[NOTE] The reply for “Power STBY status” command is the exception for
VT2405LED-1 and V3205LED. It’s 0x36 72 6C 30 30 30 0D ( 6rl000<CR>).

If the Command is Not valid, Command Type= “-”

Name Length ID Command Type CR

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5

Example1: Get Brightness from TV-05 and this command is valid.
The Brightness value is 67.

Send (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Hex

0x38

0x30
0x35

0x67 0x62 0x30 0x30 0x30 0x0D

35

Reply (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Hex

0x38

0x30
0x35

0x72 0x62 0x30 0x36 0x37 0x0D

Example2: Get Brightness from TV-05 , but the Brightness command ID is error
and it is NOT in the command table.

Send (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Hex

0x38

0x30
0x35

0x67 0XD3 0x30 0x30 0x30 0x0D

Reply (Hex Format)

Name Length ID Command Type CR

Hex

0x34

0x30
0x35

0x2D 0x0D

Get-function table

Set Function Length ID

Get-Contrast 8 g a 61 000 ~ 100

Get-Brightness 8 g b 62 000 ~ 100

Command

Type

Command

Code

(ASCII)

Code
(Hex)

Value Range

(Three ASCII bytes)

Comments

Get-Sharpness 8 g c 63 000 ~ 100

Get-Color 8 g d 64 000 ~ 100

Get-Tint 8 g e 65 000 ~ 100

Get-Volume 8 g f 66 000 ~ 100

Get-Mute 8 g g 67 000: Off

001: On (muted)

Get-Input select 8 g j 6A 000~ See Set-function

table

Get-Power
status: ON/STBY

Get-Remote
control

Get-Power lock 8 g o 6F 000: Unlock

Get-Button lock 8 g p 70 000: Unlock

Get-Menu lock 8 g q 71 000: Unlock

Get-Setup wizard 8 g s 73 000: Disable

Get-PIP mode 8 g t 74 000 : OFF

8 g l 6C 001: ON

000: STBY

8 g n 6E 000: Disable

001: Enable
002: Pass through

001: Lock

001: Lock

001: Lock

001: Enable

001: PIP
002: PBP

Exclude VT2405-1,
and VT3205

Gets RCU mode
status

(for TV)

(for DS)

36

Get-PIP input 8 g u 75 000 ~ (for DS)

See Set-function
table

Get-Tiling Mode 8 g v 76 000: OFF

001: ON

Get-Tiling
Compensation

Get-Tiling H by V
monitors

Get-Tiling
position

Get-ACK 8 g z 7A 000 This command is

Get-Thermal 8 g 0 30 000~100:

Get-Power on/
off log

Get-Date 8 g 2 32 000

Get- Time 8 g 3 33 000

8 g w 77 000: OFF

001: ON

8 g x 78 01x~09x: H monitors

0x1~0x9: V monitors

8 g y 79 000: OFF

001~025

0~+100 deg C

-01~-99:

-1~-99 deg C

8 g 1 31 000

(See below note)

(See the Set-Date
command)

(See the Set-Time
command)

(for DS)

(for DS)
Bezel width
compensation

(for DS)

nd

1. 2

digital for H

monitors

rd

2. 3

digital for V

monitors

(for DS)
Copy the screen
of Position# to
identified display

used to test the
communication link.

For specific models
only

For specific models
only

For specific models
only

For specific models
only

[NOTE]

1. Power on/off log data is replied as 6 sequential strings in following order.

2. Time log data definition

Value 1 Value 2 Value 3

On/ Off indicator
0: Off
1: On

Month code Day code

Hour code Minute code

37

Hex code (in hex) = Original data (in dec) + 20

Date &
Time

0 space 20 16 6 36 32 R 52 48 h 68

1 ! 21 17 7 37 33 S 53 49 i 69

2 “ 22 18 8 38 34 T 54 50 p 70

3 # 23 19 9 39 35 U 55 51 q 71

4 $ 24 20 @ 40 36 V 56 52 r 72

5 % 25 21 A 41 37 W 57 53 s 73

6 & 26 22 B 42 38 X 58 54 t 74

7 ’ 27 23 C 43 39 Y 59 55 u 75

8 ( 28 24 D 44 40 ` 60 56 v 76

9 ) 29 25 E 45 41 a 61 57 w 77

10 0 30 26 F 46 42 b 62 58 x 78

11 1 31 27 G 47 43 c 63 59 y 79

12 2 32 28 H 48 44 d 64

13 3 33 29 I 49 45 e 65

14 4 34 30 P 50 46 f 66

15 5 35 31 Q 51 47 g 67

Code
(ASCII)

Code
(Hex)

Date &
Time

Code
(ASCII)

Code
(Hex)

Date &
Time

Code
(ASCII)

Code
(Hex)

Date &
Time

Code
(ASCII)

Month: 1~12
Day: 1~31
Hour: 00~23
Min: 00~59

Code
(Hex)

3. Get Time log data example

Assumed the power-on/off record of display#01 as below
2014-8/31 08:00 On
2014-8/31 22:00 Off
2014-9/1 10:30 On
2014-9/1 11:00 To send “GET-Time log” command

Send: 0x 38 30 31 67 31 30 30 30 0D
Reply:
#1 0x 38 30 31 72 31 31 28 51 0D (On 8/31)
#2 0x 38 30 31 72 31 31 28 20 0D (On 08:00)
#3 0x 38 30 31 72 31 30 28 51 0D (Off 8/31)
#4 0x 38 30 31 72 31 30 42 20 0D (Off 22:00)
#5 0x 38 30 31 72 31 31 29 21 0D (On 9/1)
#6 0x 38 30 31 72 31 31 30 50 0D (On 10:30)

4. Get Date & Time example

Assumed the current date/time of display#01 as below
Date: 2015-1/31
Time: 16:27:59

38

Send: 0x 38 30 31 67 32 30 30 30 0D (Get Date)
Reply:
#1 0x 38 30 31 72 32 30 40 35 0D (Year “20” “15”)
#2 0x 38 30 31 72 32 31 21 51 0D (Month “1”, Day ”31”)

Send: 0x 38 30 31 67 33 30 30 30 0D (Get Time)
Reply:
#1 0x 38 30 31 72 33 30 36 47 0D (Hour “16”, Min “27”)
#2 0x 38 30 31 72 33 31 30 79 0D (“0”, Sec “59”)

3.3 Remote Control Pass-through mode

When PC sets the TV/DS to Remote Control Pass through mode, the TV/DS shall
send a 7-byte packet (followed by “CR”) in response to RCU button activation. Note,
that in this mode the RCU shall have no effect on the TV/DS function. For example:
“Volume+” will not change the volume in the LCD but only sends “Volume+” code to
PC over the RS232 port.

IR Pass Through-Function format
Reply: (Command Type= “p”)

Name Length ID Command Type

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7

RCU Code1

(MSB)

RCU Code2

(LSB)

CR

Example1: Remote Control pass-through when “VOL+” key is pressed for
TV-05 Send (Hex Format)

Name Length ID Command Type

Hex

1 01
2 02
3 03
4 04
5 05

6 06
7 07
8 08
9 09
0 0A

- 0B
RECALL (LAST) 0C
INFO (DISPLAY) 0D

0x36

Key Code (HEX)

0x30
0x35

0x70 0x31 0x30 0x0D

0E

RCU Code1

(MSB)

RCU Code2

(LSB)

CR

39

ASPECT (ZOOM, SIZE) 0F
VOLUME UP (+) 10
VOLUME DOWN (-) 11
MUTE 12
CHANNEL/PAGE UP (+)/

BRIGHTNESS+
CHANNEL/PAGE DOWN (-)/

BRIGHTNESS­POWER 15
SOURCES (INPUTS) 16

SLEEP 19
MENU 1A
UP 1B
DOWN 1C
LEFT (-) 1D
RIGHT (+) 1E
OK (ENTER, SET) 1F
EXIT 20

■

RED
GREEN
YELLOW
BLUE

(F1)

■

■

(F4)

(F2)

■

(F3)

13

14

17
18

21
22
23
24
25
26
27
28

29
2A
2B
2C

2D

2E

2F

Note:

1. This IR-pass-through code is different with RCU key code.

2. Special control sequence for POWER key under IR-pass through mode.
2-1. When display is OFF and receives the POWER code: The display will turn on

itself, then forward the POWER code to the host via RS232.

2-2. When display is ON and receives the POWER code: The display will forward

the POWER code to the host via RS232, then turns off itself.

3. The code of VOLUME UP and VOLUME DOWN will repeatedly output when
press and hold the keys.

40

Customer Support

For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.

Use with other Wall-Mount kit may cause instability and possibly result in injury.
To find the perfect mount for CDE3202, please browse
www.viewsonic.com or call our service team: United States 1-800-688-6688,
Canada 1-866-463-4775, Europe [phone].

Country/Region Website

United States www.viewsonic.com T= 1-800-688-6688 [e-mail]

Canada www.viewsonic.com T= 1-866-463-4775 [e-mail]

Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/

Latin America
(Argentina)

Latin America
(Chile)

Latin America
(Columbia)

Latin America
(Mexico)

Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F.
Tel: [phone])6547-6484
Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico

Latin America
(Peru)

www.viewsonic.com/la/

www.viewsonic.com/la/

www.viewsonic.com/la/

www.viewsonic.com/la/

www.viewsonic.com/la/

T= Telephone
C = CHAT ONLINE

C= http://www.viewsonic.com/la/

soporte/servicio-tecnico

C= http://www.viewsonic.com/la/

soporte/servicio-tecnico

C= http://www.viewsonic.com/la/

soporte/servicio-tecnico

C= http://www.viewsonic.com/la/

soporte/servicio-tecnico

C= http://www.viewsonic.com/la/

soporte/servicio-tecnico

Email

[e-mail]

[e-mail]

[e-mail]

[e-mail]

[e-mail]

41