ViewSonic CDE3202 User Guide

CDE3202 Full HD Professional LED Display

User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://

www.viewsonic.com in English, or in specic languages using the Regional selection

box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

Model No. VS16294

Thank you for choosing ViewSonic

With over 25 years as a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.

Once again, thank you for choosing ViewSonic !

Contents

Compliance Information

FCC Compliance Statement ................................................................ i

Industry Canada Statement ................................................................. i

CE Conformity for European Countries ...............................................ii

Declaration of RoHS2 Compliance .....................................................iii

Product Registration ...........................................................................iv

For Your Records ...............................................................................iv

Important Safety Instructions .............................................................. v

Getting Started

Package Contents .............................................................................. 1

Mounting ViewSonic display to the wall ............................................. 2

Wall Mount Kit Specifications (VESA) ................................................ 3

FRONT View & SIDE View of the Product ......................................... 4

Rear View of the Product ................................................................... 5

Connecting the Display ...................................................................... 6

HD Cable Box/HD Satellite Box ......................................................... 6

Personal Computer ............................................................................ 8

Using the Display Features

Remote Control and Display Controls .............................................. 10

Inserting Remote Control Batteries .................................................. 10

Remote Control and Display Controls .............................................. 10

Operation .......................................................................................... 12

Other Information

Troubleshooting ................................................................................ 23

Specifications ................................................................................... 25

RS232 Protocol ................................................................................ 26

1. Introduction ................................................................................... 26

2. Description ................................................................................... 26

3. Protocol ........................................................................................ 27

Customer Support ............................................................................ 39

Limited Warranty .............................................................................. 40

Mexico Limited Warranty .................................................................. 42

Compliance Information

NOTE: This section addresses all connected requirements and statements regarding

regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit.

FCC Compliance Statement

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

CE Conformity for European Countries

The device complies with the EMC Directive 2004/108/EC and Low Voltage Directive 2006/95/EC.

Following information is only for EU-member states:

The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

If the batteries, accumulators and button cells included with this equipment, display the chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content of more than 0.0005% Mercury or more than,

0.002% Cadmium, or more than 0.004% Lead.

ENERGY STAR Information:

• ENERGY STAR is a set of power-saving guidelines issued by the U.S.

Environmental Protection Agency (EPA). ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices. The power consumption will be changed, if the TV set up to be another mode except for default as-shipped television configuration and settings. The power consumption may exceed energy consumption beyond the limits required for ENERGY STAR qualification when the optional function used or the operation mode changed in use.

Dolby Trademark Information:

•

double-D symbol are trademarks of Dolby Laboratories.

Manufactured under license from Dolby Laboratories. Dolby and the

Declaration of RoHS2 Compliance

This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance

Proposed Maximum Concentration

Actual Concentration

Lead (Pb) 0.1% < 0.1% Mercury (Hg) 0.1% < 0.1% Cadmium (Cd) 0.01% < 0.01% Hexavalent Chromium (Cr Polybrominated biphenyls

(PBB) Polybrominated diphenyl ethers

(PBDE)

) 0.1% < 0.1%

0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below:

Examples of exempted components are:

1. Mercury in cold cathode fluorescent lamps and external electrode fluorescent

lamps (CCFL and EEFL) for special purposes not exceeding (per lamp): (1) Short length (≦500 mm): maximum 3.5 mg per lamp.

(2) Medium length (＞500 mm and ≦1,500 mm): maximum 5 mg per lamp. (3) Long length (＞1,500 mm): maximum 13 mg per lamp.

2. Lead in glass of cathode ray tubes.

3. Lead in glass of fluorescent tubes not exceeding 0.2% by weight.

4. Lead as an alloying element in aluminium containing up to 0.4% lead by weight.

5. Copper alloy containing up to 4% lead by weight.

6. Lead in high melting temperature type solders (i.e. lead-based alloys containing

85% by weight or more lead).

7. Electrical and electronic components containing lead in a glass or ceramic other

than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.

iii

trademarks of ViewSonic Corporation. Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors

or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.

In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.

No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation.

Product Registration

To fulfill possible future product needs, and to receive additional product information as it becomes available, please visit your region section on ViewSonic’s website to register your product online.

For Your Records

Product Name: Brand/Product type: Model Number: Document Number: Serial Number: Purchase Date:

Product disposal at end of product life

ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/ Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx

CDE3202 ViewSonic/LCD Display VS16294 CDE3202_UG_ENG Rev. 1A 08-13-15 _______________________________________ _______________________________________

Important Safety Instructions

Dangerous Voltage: The lightning ash with

arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of dangerous voltage within the inside of the product

that may be sufcient level to constitute a risk of

electric shock to persons. Instruction: The exclamation point within an

equilateral triangle is intended to alert the user to the presence of important operating and servicing instructions in the literature accompanying the appliance.

1. Read these instructions completely before using the equipment.

2. Keep these instructions in a safe place.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean with a soft, dry cloth.

7. Do not block any ventilation openings. Install the equipment in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or

other devices (including ampliers) that

produce heat.

9. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the provided plug

does not t into your outlet, consult an electrician for

replacement of the outlet.

10. Prevent the power cord from being tread upon or pinched, particularly at the plug, convenience receptacles, and the point where they exit from the device. Be sure that the power outlet is located near the equipment so that it is easily accessible.

11. Only use attachments/ accessories

specied by the manufacturer.

12. Use only with the cart, stand, tripod,

bracket, or table specied by the

manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus when it will be unused for a long period of time.

14. Refer all servicing to qualied service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, or the unit does not operate normally, or has been dropped.

USE

AC power Cord

Keep the following guidelines to protect the AC power cord from being damaged. If the AC power cord is

damaged, it may result in a re or an electric shock. Stop

using it and ask your dealer or ViewSonic service center to exchange it.

• Do not place the display where the power cord is subject to wear or abuse.

• Do not pinch, bend, or twist the cord excessively.

• The core lines may be bared and cut, causing a short- circuit, and resulting in a re or an electric shock.

• Do not convert or damage the power

cord.

• Avoid power cord being rolled over or rested upon.

• When the power cord is plugged in, do not move the display.

• Keep the power cord away from heat sources.

• When you disconnect the AC power cord, disconnect it from the wall outlet rst.

• When disconnecting the power cord, grasp the plug

instead of pulling the power cord.

• Use only an original ViewSonic AC power cord, not other brands. Do not use the supplied AC power cord on any other equipment.

• The plug of power cord is intended to serve as disconnection device And the socket-outlet shall be installed close to the shredder for easy Access.

Wall outlet

Insert the plug fully into the outlet. If it is loose, do not use it. Doing so may cause

arcing and result in a re. Contact your

electrician to change the outlet.

Wiring

For your safety, be sure to unplug the AC power cord when connecting cables. Take care not to trip on the cables. It may cause damage to the display set.

Electric shock

Do not touch the AC power cord or the display with a wet hand. If you plug/unplug the AC power cord from the display with a wet hand, it may cause electric shock.

Lightning storms

During a lightning storm, unplug the display from the wall outlet and disconnect the antenna to prevent damage to the display.

When not in use

If you will not be using the display set for long periods of time, the display set should be disconnected from the AC power outlet to prevent power line surges. The display set is not disconnected from the AC power source when the display set is switched off. To disconnect the display set completel y, unplug from the AC power outlet.

Overloading

This display set is designed to operate on a 120V AC supply only. If there are too many appliances connected to the same AC power outlet, it could result in

a re or an electric shock.

Optional equipment

If optional equipment is to be installed, leave some space between optional equipment and the display set. Picture distortion and/or noisy sound may occur if the display set is positioned in close proximity to any equipment emitting electromagnetic radiation.

Small accessories

Keep small accessories in a safe place where children are unable to reach.

Magnetic inuence

This display contains a strong magnet in the speaker

unit that generates a magnetic eld. Keep any items susceptible to magnetic elds away from the speaker.

Sound

If you hear snapping or popping sound comes from the display continuously or frequently while the display is operating, unplug the display and consult your dealer or service technician. It is normal for some displays to make occasional snapping or popping sounds, particularly when being turned on or off.

Use in outdoor

This display is not designed for outdoors installation. Do not expose the display to

rain, as it may result in a re or an electric

shock. Also, do not expose the display to direct sunlight, as it may heat up and become damaged.

Vehicle, ships and other vessels

Do not install this display in a vehicle. Car accidents may cause the display to fall down and cause injury. Do not install this display in a ship or vessel. If the display is exposed to seawater, it may

cause a re or damage the display.

Medical institutions

Do not place this display in a place where medical equipment is in use. It may cause the medical equipment to malfunction.

Volume adjustment

• Adjust the volume to avoid disturbing your neighbors. Sound carries easily at night. Therefore, we suggest you close the windows or use headphones.

• When using headphones, adjust the volume to appropriate levels, or hearing damage may result.

ANTENNAS

Outdoor antenna grounding

If an outdoor antenna is installed, follow the precautions below. Do not install the outdoor antenna system near of overhead power lines or other electric light or power circuits, or where it can come in contact with such power lines or circuits. WHEN INSTALLING AN OUTDOOR ANTENNA SYSTEM, EXTREME CARE SHOULD BE TAKEN TO KEEP FROM CONTACTING SUCH POWER LINES OR CIRCUITS AS CONTACT WITH THEM IS ALMOST INVARIABLY FATAL.

Be sure the antenna system is grounded so that it can provide some protection against voltage surges and builtup static charges.

Section 810 of the National Electrical Code (NEC) in the U.S.A. and Section 54 of the Canadian Electrical Code in Canada provides information with in regard to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.

Antenna grounding according to the National Electrical Code, ANS/NFPAFPA 70

Antenna

Ground clamp

Electric service

equipment

Ground clamps

Power service grounding electrode system

Antenna discharge unit

Grounding conductors

CLEANING

Cleaning the AC power plug

Unplug the AC power plug and clean it regularly. If the plug is covered with dust and gathers moisture, its insulation may

deteriorate and result in a re.

Cleaning the screen surface/ cabinet of the display set

When cleaning this display, unplug the AC power cord. If not, it may result in electric shock. Use a dry soft cloth to clean the cabinet of the display. To remove dust near the screen, wipe it gently with a soft cloth. Stubborn stains may be removed with a cloth slightly dampened with a solution of mild soap and warm water. Never use strong solvents such as thinner or benzine for cleaning. If using a chemically pretreated cloth, please follow the instruction provided on the package. The ventilation holes can accumulate dust over time. To ensure proper ventilation, we recommend you to remove the dust periodically (once a month) using a vacuum cleaner, while the display is powered off.

Disclaimer

Some chemical cleaners have been reported to damage the screen and/or case of the display. ViewSonic will not be liable for damage resulting from use of these cleaners.

CARRYING THE DISPLAY

Carry the display as instructed

To prevent dropping the display and causing serious injury, you must follow these guidelines:

• Disconnect all cables before carrying the display.

• Carrying the large size display requires at least two or

three people.

• When you carry the display, place your hands as illustrated and hold it securely. Do not put stress on the panel and the frame around the screen.

• When carrying the display, do not subject it to shocks, vibration, or excessive force.

• When lifting or moving the display, hold it securely from the bottom. Place your palm directly under the panel.

VENTILATION

Slots and openings in display are provided for ventilation. To ensure reliable operation of the display and to protect it from overheating, be sure these openings are not blocked or covered. The display may accumulate dust and get dirty if proper ventilation is not provided. For proper ventilation, follow the following guidelines:

• Never install the display face up, down or sideways.

• Never install the display turned over or upside down.

• Never cover the slots and openings with a cloth or other materials.

• Never block the slots and openings by placing the display on a bed, sofa, rug or other similar surface.

• Never place the display in a conned space, such as a

bookcase or built-in cabinet, unless proper ventilation is provided.

Leave some space around the display set as shown below. Otherwise, air-circulation may be inadequate and

cause overheating, which may cause a re or damage to

the display set.

Installed on the wall

11.875 inches (30.16 cm)

4 inches

(10 cm)

4 inches

(10 cm)

4 inches

(10 cm)

Do not install the display set as follows:

Air circulation is blocked. Air circulation is blocked.

Objects and ventilation holes

Never push any objects into the slots on the display cabinet as they may touch dangerous voltage points or

short out parts that could result in a re or an electric

shock. Do not place any objects on the display.

MOISTURE

Moisture and ammable objects

• Keep the product away from moisture. Do not expose this appliance to rain or

moisture. Do not place objects lled with

liquids, such as vases, on the display.

• Do not use power-line operated display sets near water, such as in places like a bathtub, washbowl, kitchen sink, laundry tub, a wet basement, or near a swimming

pool, etc. It may cause re or electric

shock.

• Do not let this display get wet. Never spill liquid of any kind on the display. If water penetrates into the product, unplug the power cord and contact ViewSonic.

• Do not operate the display when wet. It may result in electric shock or damage to the display.

• To prevent re, keep ammable objects or open ame

(e.g. candles) away from the display.

INSTALLATION

Optional wall mount

To do Wall mount installation, you need a Wall-Mount Bracket. When installing or removing the display using the

Wall-Mount Bracket, be sure to use qualied contractors.

If not properly secured during installation or removal from the Wall-Mount Bracket, the display may fall and cause serious injury.

• When installing the display using a Wall-Mount Bracket, make sure you follow the operating instructions supplied with the Wall-Mount Bracket.

• Attach the brackets supplied with the Wall-Mount Bracket.

• The display is not designed for hanging from the ceiling. It may fall and cause serious injury.

Installed with stand

4 inches

(10 cm)

Leave at least this space around the set.

11.875 inches (30.16 cm)

4 inches

(10 cm)

2.375 inches (6.03 cm)

Placement

The display should be installed near an easily accessible AC power outlet. Observe the following to prevent the display from falling from the stand or wall mount.

• Place the display on a stable, level surface.

• Do not hang anything on the display. Do not allow children to climb on the display. Do not install the display in places subject to extreme temperature, such as in direct sunlight, near a radiator, or heating vent. If the display is exposed to extreme temperature, the display may overheat and cause deformation of the enclosure or cause malfunction.

vii

• Do not install the display in a place exposed to direct air conditioning.

• If the display is installed in such a location, moisture may condense inside and may cause a malfunction.

• Do not place the display in hot, oily, humid or excessively dusty places.

• Do not install the display where insects may enter.

• Do not install the display where it may be exposed to mechanical vibration.

• Do not install the display in a location where it may spear up, such as on or behind a pillar, or where you might bump yourhead on it. It may cause injury.

Preventing the display from toppling over

To prevent the display from toppling over, secure the display to a wall or stand.

Broken pieces

Do not throw anything at the display. Doing so may break the screen glass and cause serious injury. If the surface of the display cracks, unplug the AC power cord before touching the display. Otherwise electric shock may result.

Handling of broken glass and liquid crystal leakage

If the panel gets damaged, crystalline liquid leakage may occur, or scattered broken glass may result. Do not touch broken glass or crystalline liquid which is toxic, with bare hands as cuts, poisoning or skin irritation may occur. Also do not glass fragments or leaked crystalline liquid get into your eyes or mouth. Should either contacted your eyes or mouth, rinse the contacted area thoroughly with water and consult your doctor.

Placement for watching

We suggest you to watch the display at a distance of 3-7 times that of the screen height, and not in excessive brightness. It is easy to cause eye fatigue if you watch display for too long or in a dark room. To obtain clear picture, do not expose the screen to direct illumination or sunlight. Use spot lighting directed down from the ceiling if you can.

SCREEN

• Although the screen is made with high precision technology and has effective pixels of 99.99% or more, black dots or bright points or light (red, blue, or green) may appear constantly on the screen. This is a structural property of the panel and is not a malfunction.

• The screen is made with high-precision technology. To achieve a high level of performance and picture quality, this display’s backlight setting is set to maximize the brightness of the display. However, uneven brightness may be observed when the display is viewed in a dark environment without an input source or a blank screen. This is a normal condition, not a malfunction of the display. To improve this condition, change the Picture mode, Backlight setting, enable the Light Sensor, or turn on the Power management.

• Avoid exposing the screen surface to direct sunlight. It is likely to damage the panel.

• Do not push or scratch the screen, or place objects on top of the display. The image may be uneven or the panel may be damaged.

• If the display is used in a cold place, a smear may occur in the picture or the picture may become dark. It is not caused by a failure. This condition will improve as the temperature rises.

• When still pictures are displayed continuously, ghosting may occur. It should disappear after a short period of time.

• The screen and cabinet get warm when the display is in use. This is a normal condition.

• Spraying insect repellent with volatile material on the screen will cause damage.

• Do not make prolonged contact with rubber or plastic material.

SERVICING

Do not attempt to repair the display yourself, since opening the cabinet may expose you to dangerous voltage or other

hazards. Ask qualied service personnel

to do the servicing for your display.

Replacement parts

When replacement parts are required, be sure the

service technician certies in writing that he/she has used replacement parts specied by the manufacturer

that have the same characteristics as the original parts.

Unauthorized substitutions may cause a re, an electric

shock or other hazards.

Safety check

Upon completion of repairs to the display, ask the service

technician to perform routine safety checks (as specied

by the manufacturer) to determine that the display is safe for operating, and to so certify.

Ask a qualied service technician to dispose of the

display.

viii

Getting Started

Package Contents

Please make sure the following items are included with your display. If any items are missing, please contact your dealer.

display (For 32”) Remote Control with batteries Power Cord

(For US model)

Quick Start Guide

Viewsonic CD

ViewSonic Quick Start Guide

(User Guide)

The photos of the accessories are for reference only, the color of the remote control, the type of power cord are variable based on the actual models. User can use the optional stand (STND-040) assembled into a complete unit as following detail drawing.

CDE3202 series stand

Quick Start Guide Guide rapide de début Guía de inicio rápido Kurzanleitung

Быстро hаправляющий выступ cтарта Hızlı Başlangıç Kılavuzu

Guia Rápido Pika-aloitusopas

(BM4*12 mm) * 3 (M4 x 12 mm) * 4

(BTT-4*12 mm) * 2

Mounting ViewSonic display to the wall

The display can be used in a free standing position or wall-mounted. Before installing the product to the wall, please consider the following guidelines:

• Read the Important Safety Instructions, at the start of this manual.

• Do not install in a moist or wet environment. This equipment is intended for

indoor use.

• Do not install near heat source, or strong magnetic fields.

• Use only ViewSonic approved wall-mounting brackets to support the display

weight.

• Before attaching the wall mount plate to the back cover, ensure the product is

working.

• If your display is already set up for free-standing operation, you need to first

remove the stand before mounting the device to the wall.

To attach the wall-mount bracket to display safely, please use the following guidelines:

• Disconnect the power and any other cables that might hinder moving the

display.

• Set the display on a table or work surface, placing the screen face down on

a towel or woolen blanket to protect the screen surface from damage while installing plate.

• Before installing the display on the wall, ensure you have recorded the product

serial number on page (i) of the User Guide, as you will need the serial number to request service should there be a service need.

• Install the wall mount plate to the display using screws NO LONGER than

14mm, as longer screws found in universal (non-ViewSonic) wall mount kits may damage the power supply causing the unit to fail. The wall-mount screw type is M6 x L14.

• Mount the wall mount bracket to the wall ensuring use of proper screws to

support the installation. Ensure there is at least 3cm of space surrounding any air-vents of your display to allow adequate cooling during operation.

• Hang the display wall mount plate to the wall mount bracket, completing

installation. Enjoy your ViewSonic display!

Wall Mount Kit Specifications (VESA)

When attaching to other building materials, please contact your nearest dealer.

Product Family inch VESA Spec. (A x B) Standard Screw (C x D) Quantity

display 32 200 x 100 mm M6 x L14 4

• ViewSonic provides the standard dimensions for wall mount kits as shown in the

table above.

• To find the perfect mount, please browse www.viewsonic.com or call our service

team: United States 1-800-688-6688, Canada 1-866-463-4775, Europe +44 (0) 207 382 8250.

• When purchasing our wall mount kit, a detailed install manual and all parts

necessary for assembly are provided.

• The screw length correlative to the thickness of wall mount holder. Do not use the

screws that longer than the standard dimension, as they may cause damage to the inside of the display set.

FRONT View & SIDE View of the Product

Item Icon Description

Increase the volume. Move to the right or adjust the setting on the OSD menu.

Decrease the volume. Move to the left or adjust the setting on the OSD menu.

Move upward to scroll through menu options. Move downward to scroll through menu options.

1 Volume

 

VOL +

VOL -





3 Menu MENU Turn the on-screen display (OSD) menu on / off.

4 Input INPUT

5 Power POWER

Remote Control

Receiver

7 LED Indicator Blue indicates power on. Red indicates standby mode.

Select the input source. Enter the submenu.

Turn the power on from standby mode. Touch it again to return to standby mode.

Receive IR signals from the remote control.

Rear View of the Product

1 2

OUT

232 RS

USB

A IN G O /V C P AUDI

VGA IN

PC/

HDMI 2

HDMI 1

EARPHONE

SPDIF

<$9

Pb

Pr

DVI-

(MHL)

AUDIO IN

OUT

Item Description

1 HDMI input Connect to the HDMI output of A/V devices.

2 PC/VGA in & PC Audio in Connect to a PC VGA port or a PC line / audio port.

3 USB Connect to USB devices, such as USB flash drive.

Reserved for the service technician’s use.

4 RS232 signal input

See Page.27 ViewSonic RS232 protocol indicated used with RS232 automation.

5 IR Out

Connect to an IR emitter. This will enable the remote control of external equipment.

Connect to earphones. By connecting the earphones, you can

6 Earphone Jack

listen to the sound from the display through the earphones. If you connect the earphones, the display speakers will be muted.

7 Audio input (left/ right)

Connect to the corresponding audio connectors on your A/V device.

8 YPbPr signal input Connect to the YPbPr output of YPbPr device.

9 SPDIF Optical output Connect to the SPDIF input of A/V device.

10 DVI-D Connect to the DVI-D of A/V devices.

Connecting the Display

HD Cable Box/HD Satellite Box

You can also enjoy high-definition programming by subscribing to a high-definition cable service or a highdefinition satellite service. For the optimum picture quality, be sure to connect this device to your display via the HDMI or component video (with audio) input on the rear side of your display.

HDMI Connection

Rear side of the display

HD cable box /

HD satellite box

HDMI cable

DVI Connection

Rear side of the display

Audio cable

DVI-to-HDMI cable

DVI cable

CATV / Satellite antenna cable

HD cable box / HD satellite box

CATV / Satellite antenna cable

DVI-to-HDMI cable

DVI-to-HDMI adapter

Audio cable

Note:

For DVI connection, connect the HDMI jack (with DVI-to-HDMI cable, or DVI-toHDMI adapter), and connect the audio jack to the AUDIO IN jacks of PC Audio input.

HDMI Timing Reference Chart

No. Mode HDMI DVI

1 VGA60 (640x480) Yes Yes 2 SVGA60 (800x600) Yes Yes 3 XGA60 (1024x768) Yes Yes 4 SXGA60 (1280x1024) Yes Yes 5 WXGA60 (1360x768) NA NA 6 1280 x 800 NA NA 7 1440 x 900 Yes Yes 8 1680 x 1050 Yes Yes 9 1920 x 1080 Yes Yes 10 480i60 Yes Yes 11 576i50 Yes Yes 12 480P60 Yes Yes 13 576P50 Yes Yes 14 720P50 Yes Yes 15 720P60 Yes Yes 16 1080I50 Yes Yes 17 1080I60 Yes Yes 18 1080P50 Yes Yes 19 1080P60 Yes Yes 20 1080P24 Yes NA 21 1080P30 NA NA

YPbPr or Component Connection

Rear side of the display

Component cable

COMPONENT

VIDEO OUT

Pr Y

Audio cable

AUDIO

LINE OUT

DVI-HDTV OUT

VIDEO

Audio cable

HD cable box / HD satellite box

HDMI OUT

OUT

CATV / Satellite antenna cable

Note:

YPbPr provides better quality than the AV connection.

AV Connection

Rear side of the display

COMPONENT

VIDEO OUT

Pr Y

AV cable

AUDIO

LINE OUT

VIDEO

HD cable box / HD satellite box

DVI-HDTV OUT

HDMI OUT

OUT

CATV / Satellite antenna cable

Programming your Cable or Satellite Box remote

Refer to the user manual from your service provider to determine the setting. If it requires:

• 3 digits, please try “566”, “565”, “556”, or “688”. It usually works with DISHNetwork.

• 4 digits, please try “0054”. It usually works with Cox.

• 5-digits, please try “11454”, “11054”, or “10690”. It usually works with DIRECTV.

Personal Computer

Use the display as the monitor of your computer.

Rear side of the display

Audio cable (stereo mini plugs)

VGA 15 Pin cable

Note:

Connect the PC IN jack to the PC using a 15-pin cable and audio cable.

PC Timing Reference Chart

No. VGA Timing Panel FullHD (1920 x 1080) Support

Mode Resolution H sync

(kHz)

1 IBM VGA 720 x 400 31.47 70.09 28.32 N/P Yes 2 VESA DMT 640 x 480 31.5 59.94 25.175 N/N Yes

3 VESA DMT 800 x 600 37.88 60.32 40 P/P Yes 4 VESA DMT 1024 x 768 48.36 60 65 N/N Yes

VESA DMT

5 6 VESA DMT 1280 x 800 49.7 59.81 83.5 N/P NA 7 VESA DMT 1280 x 1024 63.98 60.02 108 P/P Yes 8 VESA DMT 1360 x 768 47.71 60.01 85.5 P/P NA

9 VESA DMT 1440 x 900 55.94 59.89 106.5 N/P Yes 10 VESA DMT 1680 x 1050 65.29 59.95 146.25 N/P Yes 11 CEA 1920 x 1080 67.5 60 148.5 P/P Yes

1280 x 768 47.77 59.8 79.5 N/P Yes

V sync

(Hz)

Pixel clock

(MHz)

Polarity Support

Note:

This VGA input does not support interlaced signals.

Using the Display Features

Remote Control and Display Controls

Inserting Remote Control Batteries

1. Remove the battery cover by pulling then lifting the knob on the cover.

2. Insert the batteries, corresponding to the (+) and (-) markings on the battery compartment.

3. Reattach the battery cover.

CAUTION

• Only use the specified AAA batteries.

• Do not mix new and old batteries. This may result in creaking or leakage, which

may pose a risk of fire or lead to personal injury.

• Insert batteries according to (+) and (-) markings. Inserting the batteries incorrectly

may result in leakage, which may pose a risk of fire or lead to personal injury.

• Dispose of the battery in accordance with local laws and regulations.

• Keep the batteries away from children or pets.

• When the remote control will not to be used for an extended period, remove the

batteries.

Remote Control and Display Controls

Touch keys located at the front side of the

1080p 60Hz

HDMI

ENTER

display operate the same as these buttons on the remote control.

Button Description

1 POWER

2 TV This function is not available for this model. (Only for TV)

Press this button to turn the power on from standby mode. Press it again to return to standby mode.

3 INFO

0~9,

- number buttons

Press to display the current state of the display.

Press the respective button to input a character or number.

5 - VOL - Press to adjust the volume. 6 FAV This function is not available for this model. (Only for TV)

Press these buttons to navigate the OSD menus.

•

ENTER buttons

/ - move upward/downward to select menu options.

• / - move to the right/left to select the main menu or adjust the set-

tings. You can also use to enter the corresponding submenu.

• ENTER: Confirm the selection or enter the corresponding submenu.

Press to display the Source Select list and select the

8 INPUT

source with

/ .

To confirm the selection, press ENTER.

9 PICTURE

10 SOUND

Press this button repeatedly to select the preset picture mode. Available options: Standard, Movie, User, Power Saving, or Dynamic.

Press this button repeatedly to select the preset sound mode. Available options: Standard, Soft, User or Dynamic.

11 MTS This function is not available for this model. (Only for TV)

12 MUTE

Press to turn off the sound. To restore the sound, press this button again, or press the VOL+/- button.

13 RETURN Press to return to the previous channel.(Only for TV) 14 C.C Press to select the Closed Caption menu in the AV mode. 15

This function is not available for this model. (Only for TV) 16 GUIDE This function is not available for this model. (Only for TV) 17 EXIT Press to exit the OSD menu screen. 18 MENU Press to turn the OSD (On-Screen Display) menu on.

Press this button repeatedly to select the screen size. 19 ASPECT

Available options: Normal, Wide, Cinema, Zoom, or Full 100%.

* For Full 100% option, it is only available on HDMI/DVI input source.

20 SLEEP Cycle through the display sleep timer.

Stop in MEDIA mode.

PLAY/PAUSE in MEDIA mode.

Jump to previous and next track in MEDIA mode.

Fast reverse and fast forward key in MEDIA mode.

Operation

1080p 60Hz

HDMI

Turning the Display On and Off

Press You can also use the panel.

* If there is no input signal within 10 minutes, the display will be turned off automatically.

Adjusting the Volume

Press VOL +/- to adjust volume. To turn off the volume, press MUTE. To restore volume, press MUTE again, or press VOL +/- directly.

on the remote control.

key on the front side of the

Viewing the Displayed Information

To display the current information of the display: Press INFO, and the current state will be displayed on the screen. (It shows all or some of the information about Input, Resolution, etc., depending on the input source)

* The illustration shows an example of the INFO screen in an HDMI source.

Selecting the Input Source

To select the input sources connected to the display:

1. Press SOURCE on the remote control.

2. Press

or to select the desired input source.

3. To conrm the selection, press ENTER.

Enter

Using the Parent Controls

With PARENT CONTROL, you can block display and movie programming based on Movie ratings. Password is required to access the PARENTAL CONTROL menu. The default is “0000”.

Changing Password

To change a new password:

1. Press MENU to display the OSD main menu.

2. Press

or to select PARENTAL menu, then

press ENTER to enter the menu.

3. Enter the password.

4. Press or to select Change Password, then

press to enter its submenu.

5. Enter the old password on Old PIN.

6. Enter your new password on New PIN.

7. Enter your new password again on Conrm.

The screen will return to the PARENTAL CONTROL menu. This indicates the password has been changed.

8. Press EXIT to exit the menu.

Picture Menu Customizing the PICTURE Settings

1. Press MENU to enter the main menu, Press / button to select.

2. Press ENTER or ▼ button to enter specic submenu.

3. Press MENU again to exit or back to parent menu.

4. Press / button to select among Picture Mode / Contrast / Brightness / Sharpness /Tint / Color /Blue Light Filter / Color Temperature / Zoom Mode/ 3DNR / DLC.

5. Press ENTER or ▼ button to enter.

6. Press / button to adjust.

7. Press MENU again back to parent menu.

The PICTURE menu includes the following options:

Picture Mode Cycles among display types: Dynamic, Standard, Mild and

User. User: Allows to store your preferred settings. If you select the User mode, you can individually set the items shown.

Contrast Controls the difference between the brightest and darkest

regions of the picture.

Brightness Controls the overall brightness of the picture. Sharpness Increase this setting to see crisp edges in the picture; decrease

it for soft edges.

Tint Controls the difference between the blue / red and green

regions of the picture. (Only for NTSC)

Color Controls the color intensity. Blue Light Filter

Color Temp Adjusts color components independently to achieve a warm,

Press adjust Blue Light Filter.

Medium or cool effect: Cool/Medium/Warm.

▲

button to change Off to On, then press ENTER to

Zoom Mode Adjust how the picture lls the screen. DLC Set options to set dynamic backlight.

Audio Menu Customizing the Audio Settings

1. Press MENU to enter the main menu, Press / button to select.

2. Press ENTER or ▼ button to enter specic submenu.

3. Press MENU again to exit or back to parent menu.

4. Press / button to select among Sound Mode / MTS / Digital Output / Surround Sound / AVC / Balance.

5. Press ENTER or ▼ button to enter.

6. Press / button to adjust.

7. Press MENU again back to parent menu.

The Audio menu includes the following options:

Sound Mode Select a sound mode to achieve ideal sound. MTS Congures the multi-track sound. ( It is only available in ATV.) Audio Language Use to select audio language. (It is only avdilabel in DTV.) Digital Output Send digital audio to external audio system. Surround Sound Surround Sound Effect. AVC Set the auto volume control. Balance Adjust the left/right audio output effect.

Note: The Bass and Treble are only available in Personal mode, you can adjust as

you like.

TIME Menu Customizing the TIME Settings

1. Press MENU to enter the main menu, Press / button to select.

2. Press ENTER or ▼ button to enter specic submenu.

3. Press MENU again to exit or back to parent menu.

4. Press / button to select Timer / Time Zone / DST / Time Format / AutoSync / Clock / TimeManagement.

5. Press ENTER or ▼ button to enter.

6. Press / button to adjust.

7. Press MENU again back to parent menu.

The TIME menu includes the following options:

Sleep Timer Set a timer for the display to turn off automatically. Time Zone Select your time zone. DST Set the daylight saving time for your area. Time Format Select your time format. Auto Sync Use to synchronize the display automatically. Clock Set the date and time. Time

Management

Set the wake up/Power off time.

SETUP Menu Customizing the SETUP Settings

1. Press MENU to enter the main menu, Press / button to select.

2. Press ENTER or ▼ button to enter specic submenu.

3. Press MENU again to exit or back to parent menu.

4. Press / button to select SETUP / Menu Language / Transparent / OSD Time Out / Restore Default / Setup Wizard / Software Update (USB) / CEC / Blue Screen / Monitor ID / HDMI Mode.

5. Press ENTER or ▼ button to enter.

6. Press / button to adjust.

7. Press MENU again back to parent menu.

The SETUP menu includes the following options:

Menu Language Select an OSD menu language can be displayed. Default

English is selected as menu language.

Transparent Adjust the transparency of the OSD (on screen display) menu. OSD Time Out Adjust the duration of the OSD (on screen display) menu. Restore Default Change power on options or reset Monitor to factory default. Software Update

(USB) CEC Set to adjust CEC function. Blue Screen To select the transition type required while changing from one

Set to upgrade the software via the USB.

channel to another.

Monitor ID Set to adjust Monitor ID for RS232 Setting. HDMI Mode Only available in HDMI input.

Lock Menu Customizing the Lock Settings

1. Press MENU to enter the main menu, Press / button to select.

2. Press ENTER or ▼ button to enter specic submenu.

3. Press MENU again to exit or back to parent menu.

4. Press / button to select among System Lock / Change Password / Input Block.

5. Press ENTER or ▼ button to enter.

6. Press

7. Press MENU again back to parent menu.

The Lock menu includes the following options:

System Lock Lock or unlock the buttons on the display. Change

Password Input Block Block or unblock the input sources.

/ button to adjust.

Enter a new 4-digital password then re-enter it to conrm.

PC Menu Customizing the Lock Settings

1. Press SOURCE to select PC source.

2. Press MENU to enter the main menu.

3. Press

/ button to select Picture menu.

4. Press button to select Advance.

5. Press ENTER or ▼ button to enter.

6. Press / button to select among H-Pos / V-Pos / Clock / Phase / Auto.

7. Press / button to adjust.

8. Press MENU again back to parent menu.

The PC menu includes the following options:

H-POS Adjust the horizontal position of the picture. V-POS Adjust the vertical position of the picture. Clock Adjust the duration of the OSD (on screen display) menu. Phase Adjust the horizontal interfering lines. Auto Adjust the screen automatically to the optimal position of the

picture.

Using the MEDIA OPERATION

1. Note:Before operating Media menu, Plug in USB device, then press INPUT button to set the Input Source to Media. Press / button to select Meide in the source menu, then press ENTER button to enter.

2. Press / button to select the option you want to adjust in the main Media menu, then press ENTER button to enter.

Using the MEDIA OPERATION



Hosptitality Menu

Photo/Music/Movie/Text Play

1. Press ▲ / ▼ button to select the folder that you want to view,then press ENTER button to select the sub folder. Press ENTER button to play press the exit button to return back.Press ENTER button to select the up folder and return to the previous level menu, press / buttons to turn pages.

2. Press or button to start playback or pause. Pressbutton to stop playback.

3. Press

button to play to the last item. Press  button to play to the next item.

Hospitality Menu Hospitality menu is use to turn on or off the Hospitality function. User can turn

on the menu to lock in fixed setting to prevent adjusting. And also can backup and clone settings.

1. Press MENU and 9, 9, 3 button on the remote controller to display the Hospitality menu.

2. Press

or to select the menu item, then press or to adjust or select the

setting. When selecting a menu item with a submenu ( > > ), press or ENTER to enter its submenu.

3. Press MENU to return to the previous menu or press EXIT to exit the menu.

EEPROM Init DO

Save Config To USB Load Config From USB Hospitality Menu Hospitality Function

Remote Control Code

Menu Key Enable

Remote Control Power On Volume Max Volume AV

VOL Max

Compoent

HDMI1

YPbPr

HDMI2

HDMI1

DVI

HDMI2

HDMI3

USB

Power Input

USB Power Input

>> On >>

Enable

100

Enable

100

Enable

Enable Enable

Menu item Description

EEPROM Init Clean up the setting to its initial value. Save Config To

USB Load Config From

USB

Save the hospitality configuration into USB drive.

Load the hospitality configuration from USB drive.

Hospitality Turn on or off the Hospitality function. Hospitality

Function

Enter the hospitality sub-menu.

Menu item Description

Remote Customer Code

Select the specific remote ID (0, 1, or 2).

Menu Key Enable or disable the MENU key. Remote Control Enable, disable remote or set as IR pass

through

Power On Volume Set Power On Volume Max Volume Set User Adjust Max Volume AV

Compoent HDMI1/2 DVI

Enable or disable the input source.

PC USB

Power Input Default input source for each power on.

Other Information

Troubleshooting

Please contact ViewSonic service team directly if you have questions, service needs, or require technical assistance related on the use of your display.

Contact ViewSonic Service Team at: http://www.ViewSonic.com Or call our service team: United States 1-800-688-6688 Canada 1-866-463-4775 Europe +44 (0) 207 382 8250

Problem Possible Solution

• Make sure the AC power cord is properly connected to the wall

No power

No picture

Strange color, light color, or color misalignment

No sound

Remote control unit does not operate

outlet.

• Plug another electrical device (like a radio) to the power outlet

to verify that the outlet is supplying the proper voltage.

• Make sure that the cable connection to other components are

properly installed.

• Make sure that setup has been done correctly after

connections.

• Make sure the correct input is selected and the input signal is

compatible.

• Ensure that the video cable is securely connected.

• The picture may appear dim in a brightly lit room.

• Adjust the display settings.

• Check the input signal setting.

• Check your audio connections to other components are

properly installed.

• The MUTE button may have been pressed, try pressing this

button again.

• Check your audio settings, your display audio may be set to

minimum.

• Press VOL + on the remote control.

• Make sure the batteries are inserted correctly.

• Batteries could be weak or dead. Replace with new batteries.

• Check if there is a fluorescent light illuminated near the remote

control sensor.

• The path of the remote control beam may be blocked. Make

sure the path is clear and that the remote control is aimed at the remote control sensor on the display.

• Press

display.

• Press MENU on the remote control to see if there is an OSD

menu shown on the screen.

• Press only one button at a time and it is the correct one for the

operation you want to perform.

on the remote control to see if you can turn on the

Problem Possible Solution

• External influences such as lightning or static electricity may

Unit cannot be operated

Power is cut off suddenly

Picture is cut off/with sidebar screen

cause improper operation. In this case, operate the unit after first turning on the power of the display and the AV System, or unplug the AC cord for 1 to 2 minutes, then replug again.

• Make sure the sleep timer is turned off.

• Make sure the PC or video signal cable is connected properly.

• The internal temperature of the unit has increased. Remove

any objects blocking the vent or clean as necessary.

• Make sure the video signal cable is connected properly.

• Adjust the Screen Size setting on the Picture menu.

• Press ASPECT repeatedly on the remote control to switch to

the display mode you prefer.

Specifications

Model CDE3202

(LED Backlight)

Input signal

Compatibility PC Up to 1920 x 1080 (CEA mode)

Speaker Output 10W x 2 @ THD=10% (max)

Audio Output 1 Earphone jack, 1 SPDIF (optical)

RS232 Output RS232 communication

Remote Control Out Remote control out (NEC 38KHz / RC5 38KHz)

Power Voltage AC 100~240V (50/60Hz)

Operating conditions

Screen Size 31.5-inch FHD 60Hz

Aspect Ratio 16:9

RGB

DVI-D 1 DVI-D 30PIN terminal white color

Video 1 composite RCA, 1 YPbPr component, 2 HDMI

Audio

USB

Temperature 0°C to + 40°C

Humidity 20% to 90% (no condensation)

1 RGB analog (0.7/1.0 Vp-p, 75 ohms) Separate Sync, fh: 31.47-63.98 kHz, fv:59.8-70.09 Hz

1 mini-stereo (for PC/VGA audio in), 1 pair of RCA (L/R) stereo

JPEG / BMP / PNG / MP3 / MP4 / MPG / VOB / MOV / DAT / AVI / M4A / MP4 / RMVB / RM / MKV / TS / TRP / WMV / ASF / FLV Format

Storage condition

Dimensions

Weight(Net)

Regulations

Power consumption

Warning: Do not set the graphics card in your computer to exceed these refresh rates; doing so

may result in permanent damage to the display.

Temperature -20°C to + 60°C

Humidity 20% to 90% (no condensation)

Physical (L) x (W) x (H)

With stand 8.0 kg (17.62 lb)

Without stand 7.0kg ( 15.42 lb)

On 41 W (typ) / 68W (max)

Stand by 0.5W

730.47 x 428.22 x 44.5 mm (28.76 x 16.86 x 1.75in)

cTUVus, FCC-B w/ ICES003, DOE Energy Star, NOM or cTUVus-MX-CoC, Mexico Energy, CB of TUV

Note:

Product Specifications are subject to change without notice.

RS232 Protocol

1. Introduction

This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol.

The protocol contains three sections command:

• Set-Function

• Get-Function

• Remote control pass-through mode

※ In the document below, “PC” represents all the control units that can sent or

receive the RS232 protocol command.

2. Description

2.1 Hardware specification

Viewsonic TV communication port on the rear side (1) Connector type: DSUB 9-Pin Male (2) Pin Assignment

Male DSUB 9-Pin

(outside view)

Pin # Signal Remark

1 NC 2 RXD Input to Commercial TV or DS 3 TXD Output from Commercial TV or DS 4 NC 5 GND 6 NC 7 NC 8 NC 9 NC frame GND

* Use of crossover (null modem) cable required for

use with PC.

2.2 Communication Setting

• Baud Rate Select: 9600bps (fixed)

• Data bits: 8bits (fixed)

• Parity: None (fixed)

• Stop Bits: 1 (fixed)

2.3 Command Message Reference

PC sends to Monitor command packet followed by “CR”. Every time PC sends control command to the Monitor, the Monitor shall respond as follows:

1. If the message is received correctly it will send “+” (02Bh) followed by “CR” (00Dh)

2. If the message is received incorrectly it will send “-” (02Dh) followed by “CR” (00Dh)

3. Protocol

3.1 Set-Function Listing

The PC can control the TV/DS for specific actions. The Set-Function command allows you to control the TV/DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes.

Set-Function description:

Length: Total Byte of Message excluding “CR” TV/DS ID: Identification for each of TV/DS (01~98; default is 01)

ID “99” means to apply the set command for all connected displays. Under such circumstances, only ID#1 display has to reply. The TV/DS ID can be set via the OSD menu for each TV/DS set.

Command Type: Identify command type,

“s” (0x73h) : Set Command “+” (0x2Bh) : Valid command Reply “-” (0x2Dh) : Invalid command Reply

Command: Function command code: One byte ASCII code Value[1~3]: Three bytes ASCII that defines the value CR: 0x0D

Set-Function format: Send: (Command Type= “s”)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7 8 9

Reply: (Command Type= “+” or “-”)

Name Length ID Command Type CR

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5

[NOTE]

1. The reply for “Power on” command is the exception for VT2405LED-1 and VT3205LED. It’s 0x322B0D ( 2+<CR>).

2. When PC applies command to all displays (ID=99), only the #1 set needs to reply by the name of ID=1.

Example1: Set Brightness as 76 for TV-02 and this command is valid Send (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Hex

0x38

0x30 0x32

0x73 0x24 0x30 0x37 0x36 0x0D

Reply (Hex Format)

Name Length ID Command Type CR

Hex 0x34

0x30 0x32

0x2B 0x0D

Example2: Set Brightness as 176 for TV-02 and this command is NOT valid. Send (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Hex

0x38

0x30 0x32

0x73 0x24 0x31 0x37 0x36 0x0D

Reply (Hex Format)

Name Length ID Command Type CR

Hex

0x34

0x30 0x32

0x2D 0x0D

Set-function table

Command

Set Function Length ID

Power on/off (standby)

Input Select 8 s “ 22 000 : TV

Contrast 8 s # 23 000 ~ 100 Brightness 8 s $ 24 000 ~ 100 Sharpness 8 s % 25 000 ~ 100 Color 8 s & 26 000 ~ 100 Tint 8 s ‘ 27 000 ~ 100 Color mode 8 s ) 29 000: Normal

Sound 8 s - 2D 000: SRS Off

Bass 8 s . 2E 000 ~ 100 (for TV) Treble 8 s / 2F 000 ~ 100 (for TV) Balance 8 s 0 30 000 ~ 100 (for TV)

8 s ! 21 000: STBY

Type

(ASCII)

Code

(ASCII)

Code (Hex)

Value Range

(Three ASCII bytes)

001: ON

001 : AV 002 : S-Video 003 : YPbPr 004 : HDMI 014: HDMI2 024: HDMI3 034: HDMI4 005 : DVI 006 : VGA1 016: VGA2 026: VGA3 007: OPS/PC 017: Android 008: Internal memory 009: DP

001: Warm 002: Cold 003: Personal

001: SRS On

Comments

Exclude VT2405-1, and VT3205

1. No need for USB

2. For the case of two more same sources, the 2nd digital is used to indicate the extension.

3. Exclude VT2405-1, and VT3205.

(for TV)

Sets Balance position

Picture Size 8 s 1 31 000 : FULL

001 : NORMAL 002 : CUSTOM 003 : DYNAMIC 004 : REAL

OSD language 8 s 2 32 000: English

001: French 002: Spanish

Power lock 8 s 4 34 000 : Unlock

001 : Lock

Volume 8 s 5 35 000 ~ 100

900:Volume down (-1) 901:Volume up (+1)

Mute 8 s 6 36 000: OFF

001: ON (mute)

Button lock 8 s 8 38 000: Unlock

001: Lock

PIP-Mode 8 s 9 39 000 : OFF

001: PIP 002: PBP

PIP-Sound select

PIP-Position 8 s ; 3B 000: Up

PIP-Input 8 s 7 37 000 : TV

TV channel (DTV)

TV channel (ATV)

Menu lock 8 s > 3E 000: Unlock

Number 8 s @ 40 000~009 (for TV)

8 s : 3A 000: Main

001: PIP

001: Down 002: Left 003: Right

001 : AV 002 : S-Video 003 : YPbPr 004 : HDMI 014: HDMI2 024: HDMI3 005 : DVI 006 : VGA 007: OPS/ PC

8 s < 3C

8 s = 3D 001~999 (for TV)

For -0: 001~999 A00~F99 (1000~1599) For -k: 1st and 2nd char are same as -0 3th char is CHAR [ASC (3th digi) + k x 10 ]

001: Lock

(for DS)

Extend the value for more supported languages

(for DS)

(for DS) For the case of two more same sources, the 2nd digital is used to indicate the extension.

(for TV)

1. Channel OSD number but not frequency number

2. For VT3255, and VT4236 only

Key Pad 8 s A 41 000: UP

001: DOWN 002: LEFT 003: RIGHT 004: ENTER 005: INPUT 006: MENU/EXIT

Remote Control

Setup wizard 8 s C 43 000: Disable

Tiling-Mode 8 s P 50 000: OFF

TilingCompensation

Tiling-H by V Monitors

Tiling-Position 8 s S 53 001~025 (for DS)

Date 8 s V 56 0xx: Year

Time 8 s W 57 0xx: Hour+Min

Restore default 8 s ~ 7E 000 Resets HDTV to factory

8 s B 42 000: Disable

001: Enable 002: Pass through

001: Enable

001: ON

8 s Q 51 000: OFF

001: ON

8 s R 52 01x~09x: H

0x1~0x9: V

1xx: Month+Day (See example in Note)

10x: Sec (See example in Note)

Disable: RCU has no effect on HDTV. Enabled: RCU controls the HDTV. This is the power up default on the HDTV. Pass through: RCU has no effect on HDTV and all RCU command codes are transmitted to FC via the RS232 port.

(for TV) Disable: to skip the initial setup wizard

(for DS)

(for DS) Bezel width compensation

(for DS)

1. 2

digital for H

monitors

2. 3rd digital for V monitors

Copy the screen of Position# to identified display

For specific models only

setting

Note:

1. Behavior at lock modes

Lock Mode Behavior

1. Lock all buttons of front panel and RCU, except for “Power”

Button Lock

MENU Lock

2. All the SET functions should be workable via RS32, even the ones with according hot key in RCU like Mute,…etc.

1. Lock “MENU’ key of front panel and RCU

2. The Factory and Hospitality modes should not be blocked for the model using MENU-combined key to enter these two modes. Alternative approach will be indicated separately if any limitation by model.

Lock Mode Behavior

1. Lock “POWER” key of front and RCU.

2. The SET_POWER on/off should be workable via RS232, but does not mean the POWER lock will be released under this case.

POWER Lock

Remote control disable Lock the keys on RCU, but keep the buttons of front panel workable.

3. Can not be un-locked by reset in OSD setting

4. Will auto AC power-on in power-lock

5. Under power-lock, the set will not enter power saving when no PC signal and neither not turn off when no other video signals after 15min.

2. Example for value setting of SET_TV channel DTV 012-0: 0x 30 31 32 012-1: 0x 30 31 42 1012-2: 0x 41 31 52 1512-3: 0x 46 31 62

3. Tiling definition of H Monitors/ V Monitors/ and Position

4. Date & Time format definition

Value 1 Value 2 Value 3

Date

Time

0: Year Year code of the rst 2 digis Year code of the last 2 digis 1: Month+Day Month code Day code 0:Hour(24-hr format)+Min Hour code Minute code 1: Sec 0 Second code

Hex code (in hex) = Original data (in dec) + 20

Date & Time

0 space 20 16 6 36 32 R 52 48 h 68 1 ! 21 17 7 37 33 S 53 49 i 69 2 “ 22 18 8 38 34 T 54 50 p 70 3 # 23 19 9 39 35 U 55 51 q 71 4 $ 24 20 @ 40 36 V 56 52 r 72 5 % 25 21 A 41 37 W 57 53 s 73

6 & 26 22 B 42 38 X 58 54 t 74 7 ’ 27 23 C 43 39 Y 59 55 u 75 8 ( 28 24 D 44 40 ` 60 56 v 76 9 ) 29 25 E 45 41 a 61 57 w 77 10 0 30 26 F 46 42 b 62 58 x 78 11 1 31 27 G 47 43 c 63 59 y 79 12 2 32 28 H 48 44 d 64 13 3 33 29 I 49 45 e 65 14 4 34 30 P 50 46 f 66 15 5 35 31 Q 51 47 g 67

Code (ASCII)

Code (Hex)

Date & Time

Code (ASCII)

Code (Hex)

Date & Time

Code (ASCII)

Code (Hex)

Date & Time

Code (ASCII)

Month: 1~12 Day: 1~31 Hour: 00~23 Min: 00~59 Sec: 00~59

Code (Hex)

5. Set Date & Time example Date: 2015-1/31

Time: 16:27:59

Send: 0x 38 30 31 73 56 30 40 35 0D (Year “20” “15”) Send: 0x 38 30 31 73 56 31 21 51 0D (Month “1”, Day ”31”) Send: 0x 38 30 31 73 57 30 36 47 0D (Hour “16”, Min “27”) Send: 0x 38 30 31 73 57 31 30 79 0D (“0”, Sec “59”)

3.2 Get-Function Listing

The PC can interrogate the TV/DS for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000.

Get-Function description:

Length: Total Byte of Message excluding “CR” TV/DS ID: Identification for each of TV/DS (01~98; default is 01) Command Type: Identify command type,

“g” (0x67h) : Get Command “r” (0x72h) : Valid command Reply “-“ (0x2Dh) : Invalid command Reply

Command: Function command code: One byte ASCII code Value[1~3]: Three bytes ASCII that defines the value CR: 0x0D

Get-Function format: Send: (Command Type= “g”)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7 8 9

[NOTE] Get “Power STBY status” is the exception for VT2405LED-1 and VT3205LED.

Reply: (Command Type= “r” or “-”) If the Command is valid, Command Type = “r”

Name Length ID Command Type Command Value1 Value2 Value3 CR

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7 8 9

[NOTE] The reply for “Power STBY status” command is the exception for VT2405LED-1 and V3205LED. It’s 0x36 72 6C 30 30 30 0D ( 6rl000<CR>).

If the Command is Not valid, Command Type= “-”

Name Length ID Command Type CR

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5

Example1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67.

Send (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Hex

0x38

0x30 0x35

0x67 0x62 0x30 0x30 0x30 0x0D

Reply (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Hex

0x38

0x30 0x35

0x72 0x62 0x30 0x36 0x37 0x0D

Example2: Get Brightness from TV-05 , but the Brightness command ID is error and it is NOT in the command table.

Send (Hex Format)

Name Length ID Command Type Command Value1 Value2 Value3 CR

Hex

0x38

0x30 0x35

0x67 0XD3 0x30 0x30 0x30 0x0D

Reply (Hex Format)

Name Length ID Command Type CR

Hex

0x34

0x30 0x35

0x2D 0x0D

Get-function table

Set Function Length ID

Get-Contrast 8 g a 61 000 ~ 100 Get-Brightness 8 g b 62 000 ~ 100

Command

Type

Command

Code

(ASCII)

Code (Hex)

Value Range

(Three ASCII bytes)

Comments

Get-Sharpness 8 g c 63 000 ~ 100

Get-Color 8 g d 64 000 ~ 100

Get-Tint 8 g e 65 000 ~ 100

Get-Volume 8 g f 66 000 ~ 100

Get-Mute 8 g g 67 000: Off

001: On (muted)

Get-Input select 8 g j 6A 000~ See Set-function

table

Get-Power status: ON/STBY

Get-Remote control

Get-Power lock 8 g o 6F 000: Unlock

Get-Button lock 8 g p 70 000: Unlock

Get-Menu lock 8 g q 71 000: Unlock

Get-Setup wizard 8 g s 73 000: Disable

Get-PIP mode 8 g t 74 000 : OFF

8 g l 6C 001: ON

000: STBY

8 g n 6E 000: Disable

001: Enable 002: Pass through

001: Lock

001: Enable

001: PIP 002: PBP

Exclude VT2405-1, and VT3205

Gets RCU mode status

(for TV)

(for DS)

Get-PIP input 8 g u 75 000 ~ (for DS)

See Set-function table

Get-Tiling Mode 8 g v 76 000: OFF

001: ON

Get-Tiling Compensation

Get-Tiling H by V monitors

Get-Tiling position

Get-ACK 8 g z 7A 000 This command is

Get-Thermal 8 g 0 30 000~100:

Get-Power on/ off log

Get-Date 8 g 2 32 000

Get- Time 8 g 3 33 000

8 g w 77 000: OFF

001: ON

8 g x 78 01x~09x: H monitors

0x1~0x9: V monitors

8 g y 79 000: OFF

001~025

0~+100 deg C

-01~-99:

-1~-99 deg C

8 g 1 31 000

(See below note)

(See the Set-Date command)

(See the Set-Time command)

(for DS)

(for DS) Bezel width compensation

(for DS)

1. 2

digital for H

monitors

2. 3

digital for V

monitors

(for DS) Copy the screen of Position# to identified display

used to test the communication link.

For specific models only

[NOTE]

1. Power on/off log data is replied as 6 sequential strings in following order.

2. Time log data definition

Value 1 Value 2 Value 3

On/ Off indicator 0: Off 1: On

Month code Day code

Hour code Minute code

Hex code (in hex) = Original data (in dec) + 20

Date & Time

0 space 20 16 6 36 32 R 52 48 h 68 1 ! 21 17 7 37 33 S 53 49 i 69 2 “ 22 18 8 38 34 T 54 50 p 70 3 # 23 19 9 39 35 U 55 51 q 71 4 $ 24 20 @ 40 36 V 56 52 r 72 5 % 25 21 A 41 37 W 57 53 s 73

Code (ASCII)

Code (Hex)

Date & Time

Code (ASCII)

Code (Hex)

Date & Time

Code (ASCII)

Code (Hex)

Date & Time

Code (ASCII)

Month: 1~12 Day: 1~31 Hour: 00~23 Min: 00~59

Code (Hex)

3. Get Time log data example Assumed the power-on/off record of display#01 as below

2014-8/31 08:00 On 2014-8/31 22:00 Off 2014-9/1 10:30 On 2014-9/1 11:00 To send “GET-Time log” command

Send: 0x 38 30 31 67 31 30 30 30 0D Reply: #1 0x 38 30 31 72 31 31 28 51 0D (On 8/31) #2 0x 38 30 31 72 31 31 28 20 0D (On 08:00) #3 0x 38 30 31 72 31 30 28 51 0D (Off 8/31) #4 0x 38 30 31 72 31 30 42 20 0D (Off 22:00) #5 0x 38 30 31 72 31 31 29 21 0D (On 9/1) #6 0x 38 30 31 72 31 31 30 50 0D (On 10:30)

4. Get Date & Time example Assumed the current date/time of display#01 as below

Date: 2015-1/31 Time: 16:27:59

Send: 0x 38 30 31 67 32 30 30 30 0D (Get Date) Reply: #1 0x 38 30 31 72 32 30 40 35 0D (Year “20” “15”) #2 0x 38 30 31 72 32 31 21 51 0D (Month “1”, Day ”31”)

Send: 0x 38 30 31 67 33 30 30 30 0D (Get Time) Reply: #1 0x 38 30 31 72 33 30 36 47 0D (Hour “16”, Min “27”) #2 0x 38 30 31 72 33 31 30 79 0D (“0”, Sec “59”)

3.3 Remote Control Pass-through mode

When PC sets the TV/DS to Remote Control Pass through mode, the TV/DS shall send a 7-byte packet (followed by “CR”) in response to RCU button activation. Note, that in this mode the RCU shall have no effect on the TV/DS function. For example: “Volume+” will not change the volume in the LCD but only sends “Volume+” code to PC over the RS232 port.

IR Pass Through-Function format Reply: (Command Type= “p”)

Name Length ID Command Type

Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte

Bytes order 1 2~3 4 5 6 7

RCU Code1

(MSB)

RCU Code2

(LSB)

Example1: Remote Control pass-through when “VOL+” key is pressed for TV-05 Send (Hex Format)

Name Length ID Command Type

Hex

1 01 2 02 3 03 4 04 5 05

6 06 7 07 8 08 9 09 0 0A

- 0B RECALL (LAST) 0C INFO (DISPLAY) 0D

0x36

Key Code (HEX)

0x30 0x35

0x70 0x31 0x30 0x0D

RCU Code1

(MSB)

RCU Code2

(LSB)

ASPECT (ZOOM, SIZE) 0F VOLUME UP (+) 10 VOLUME DOWN (-) 11 MUTE 12 CHANNEL/PAGE UP (+)/

BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/

BRIGHTNESSPOWER 15 SOURCES (INPUTS) 16

SLEEP 19 MENU 1A UP 1B DOWN 1C LEFT (-) 1D RIGHT (+) 1E OK (ENTER, SET) 1F EXIT 20

■

RED GREEN YELLOW BLUE

(F1)

■

(F4)

(F2)

■

(F3)

17 18

21 22 23 24 25 26 27 28

29 2A 2B 2C

2D 2E 2F

Note:

1. This IR-pass-through code is different with RCU key code.

2. Special control sequence for POWER key under IR-pass through mode. 2-1. When display is OFF and receives the POWER code: The display will turn on

itself, then forward the POWER code to the host via RS232.

2-2. When display is ON and receives the POWER code: The display will forward

the POWER code to the host via RS232, then turns off itself.

3. The code of VOLUME UP and VOLUME DOWN will repeatedly output when press and hold the keys.

Customer Support

For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product serial number.

Use with other Wall-Mount kit may cause instability and possibly result in injury. To find the perfect mount for CDE3202, please browse www.viewsonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775, Europe +44 (0) 207 382 8250.

Country/Region Website

United States www.viewsonic.com

Canada www.viewsonic.com

Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/

Latin America (Argentina)

Latin America (Chile)

Latin America (Columbia)

Latin America (Mexico)

Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F. Tel: 55) 6547-6454 55)6547-6484 Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico

Latin America (Peru)

www.viewsonic.com/la/

T= Telephone C = CHAT ONLINE

T (Toll-Free)= 1-800-688-6688 T (Toll)= 1-424-233-2530

T (Toll-Free)= 1-866-463-4775 T (Toll)= 1-424-233-2533

C= http://www.viewsonic.com/la/

soporte/servicio-tecnico

C= http://www.viewsonic.com/la/

soporte/servicio-tecnico

C= http://www.viewsonic.com/la/

soporte/servicio-tecnico

C= http://www.viewsonic.com/la/

soporte/servicio-tecnico

C= http://www.viewsonic.com/la/

soporte/servicio-tecnico

service.us@viewsonic.com

service.ca@viewsonic.com

soporte@viewsonic.com

Limited Warranty

ViewSonic® LCD Commercial Display

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.

How long the warranty is effective:

ViewSonic LCD Commercial Displays are warranted for 3 years for all parts excluding the light source and 3 years for labor from the date of the first customer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.

2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product

modification, or failure to follow instructions supplied with the product. b. Any damage of the product due to shipment. c. Removal or installation of the product. d. Causes external to the product, such as electrical power fluctuations or failure. e. Use of supplies or parts not meeting ViewSonic’s specifications. f. Normal wear and tear. g. Any other cause which does not relate to a product defect.

3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.

4. Removal, installation, one way transportation, insurance, and set-up service charges.

How to get service:

1. For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to Customer Support page). You will need to provide your product’s serial number.

2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.

3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.

4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.

4.3: ViewSonic LCD Commercial Display Page 1 of 2 CD_LW01 Rev. 1a 02-11-09

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by ViewSonic.

Effect of state law:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

Sales outside the U.S.A. and Canada:

For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com under Support/Warranty Information.

4.3: ViewSonic LCD Commercial Display Page 2 of 2 CD_LW01 Rev. 1a 02-11-09

Mexico Limited Warranty

ViewSonic® LCD Commercial Display

What the warranty covers:

How long the warranty is effective:

ViewSonic LCD Commercial Displays are warranted for 3 years for all parts excluding the light source and 3 years for labor from the date of the first customer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

1. Any product on which the serial number has been defaced, modified or removed.

2. Damage, deterioration or malfunction resulting from:

a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product

3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.

4. Removal, installation, one way transportation, insurance, and set-up service charges.

How to get service:

For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

For Your Records Product Name: _______________________ Model Number: _________________________________ Document Number: ___________________ Serial Number: _________________________________ Purchase Date: ______________________ Extended Warranty Purchase? _________________(Y/N) If so, what date does warranty expire? _______________

1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.

2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.

3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages:

ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:

2. Any other damages, whether incidental, consequential or otherwise.

3. Any claim against the customer by any other party.

4. Repair or attempted repair by anyone not authorized by ViewSonic.

4.3: ViewSonic Mexico Limited Warranty Page 1 of 2 CD_LW02 Rev. 1A 06-25-07

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:

México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:

Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005 E-Mail: disc2@hmo.megared.net.mx

Puebla, Pue. (Matriz):

RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA, PUE. Tel: 01(52).222.891.55.77 CON 10 LINEAS E-Mail: datos@puebla.megared.net.mx

Chihuahua

Soluciones Globales en Computación C. Magisterio # 3321 Col. Magisterial Chihuahua, Chih. Tel: 4136954 E-Mail: Cefeo@soluglobales.com

Distrito Federal:

QPLUS, S.A. de C.V. Av. Coyoacán 931 Col. Del Valle 03100, México, D.F. Tel: 01(52)55-50-00-27-35 E-Mail : gacosta@qplus.com.mx

Guerrero Acapulco

GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro 39300 Acapulco, Guerrero Tel: 744-48-32627

MERIDA:

ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel: (52) 999-925-1916 E-Mail: rrrb@sureste.com

Tijuana:

STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembre Tijuana, Mexico

Villahermosa:

Compumantenimietnos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504 COL, FLORIDA C.P. 86040 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09 E-Mail: compumantenimientos@prodigy.net.mx

Veracruz, Ver.:

CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZÓN Y ALVARADO Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67 E-Mail: gacosta@qplus.com.mx

Cuernavaca

Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo C.P. 62040, Cuernavaca Morelos Tel: 01 777 3180579 / 01 777 3124014 E-Mail: aquevedo@compusupportcva.com

Guadalajara, Jal.:

SERVICRECE, S.A. de C.V. Av. Niños Héroes # 2281 Col. Arcos Sur, Sector Juárez 44170, Guadalajara, Jalisco Tel: 01(52)33-36-15-15-43 E-Mail: mmiranda@servicrece.com

Monterrey:

Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: 8129-5103 E-Mail: aydeem@gps1.com.mx

Oaxaca, Oax.:

CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V. Murguía # 708 P.A., Col. Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22 Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com

FOR USA SUPPORT:

ViewSonic Corporation 14035 Pipeline Ave. Chino, CA 91710, USA Tel: 800-688-6688 (English); 866-323-8056 (Spanish); E-Mail: http://www.viewsonic.com

4.3: ViewSonic Mexico Limited Warranty Page 2 of 2 CD_LW02 Rev. 1A 06-25-07

ViewSonic CDE3202 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual