CDE6500-L/CDE4200-L/CDE3200-L
Full HD Professional LED Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specic languages using the Regional selection
box in the upper right corner of our website. “Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual”
Model No. VS15817/VS15405/VS15629
Contents
Compliance Information
FCC Compliance Statement ................................................................ i
Industry Canada Statement ................................................................. i
CE Conformity for European Countries ...............................................ii
Declaration of RoHS2 Compliance .....................................................iii
NOTE: This section addresses all connected requirements and statements regarding
regulations. Confirmed corresponding applications shall refer to nameplate labels
and relevant markings on unit.
FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved
by the party responsible for compliance could void your authority to operate the
equipment.
Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)
i
CE Conformity for European Countries
The device complies with the EMC Directive 2004/108/EC and Low Voltage
Directive 2006/95/EC.
Following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and
Electronic Equipment Directive 2002/96/EC (WEEE). The mark indicates
the requirement NOT to dispose the equipment as unsorted municipal
waste, but use the return and collection systems according to local law.
If the batteries, accumulators and button cells included with this equipment,
display the chemical symbol Hg, Cd, or Pb, then it means that the battery
has a heavy metal content of more than 0.0005% Mercury or more than,
0.002% Cadmium, or more than 0.004% Lead.
ENERGY STAR Information:
• ENERGY STAR is a set of power-saving guidelines issued by the U.S.
Environmental Protection Agency (EPA).
ENERGY STAR is a joint program of the U.S. Environmental Protection Agency
and the U.S. Department of Energy helping us all save money and protect the
environment through energy efficient products and practices.
The power consumption will be changed, if the TV set up to be another mode except
for default as-shipped television configuration and settings.
The power consumption may exceed energy consumption beyond the limits required
for ENERGY STAR qualification when the optional function used or the operation
mode changed in use.
Dolby Trademark Information:
•
double-D symbol are trademarks of Dolby Laboratories.
Manufactured under license from Dolby Laboratories. Dolby and the
ii
Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive
2011/65/EU of the European Parliament and the Council on restriction of the use
of certain hazardous substances in electrical and electronic equipment (RoHS2
Directive) and is deemed to comply with the maximum concentration values issued
by the European Technical Adaptation Committee (TAC) as shown below:
trademarks of ViewSonic Corporation.
Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors
or omissions contained herein; nor for incidental or consequential damages resulting
from furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic Corporation reserves
the right to change product specifications without notice. Information in this
document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means,
for any purpose without prior written permission from ViewSonic Corporation.
Product Registration
To fulfill possible future product needs, and to receive additional product information
as it becomes available, please visit your region section on ViewSonic’s website to
register your product online.
For Your Records
Product Name:
Brand/Product type:
Model Number:
Document Number:
Serial Number:
Purchase Date:
Product disposal at end of product life
ViewSonic respects the environment and is committed to working and living green.
Thank you for being part of Smarter, Greener Computing.
Please visit ViewSonic website to learn more.
USA & Canada: http://www.viewsonic.com/company/green/recycle-program/
Europe: http://www.viewsoniceurope.com/uk/support/recycling-information/
Taiwan: http://recycle.epa.gov.tw/recycle/index2.aspx
CDE6500-L/CDE4200-L/CDE3200-L
ViewSonic/LCD Display
VS15817/VS15405/VS15629
CDE6500-L/CDE4200-L/CDE3200-L_UG_ENG
Rev. 1E 03-06-14
_______________________________________
_______________________________________
iv
Important Safety Instructions
Dangerous Voltage: The lightning ash with
arrowhead symbol, within an equilateral triangle,
is intended to alert the user to the presence of
dangerous voltage within the inside of the product
that may be sufcient level to constitute a risk of
electric shock to persons.
Instruction: The exclamation point within an
equilateral triangle is intended to alert the user to
the presence of important operating and servicing
instructions in the literature accompanying the
appliance.
1. Read these instructions completely before using the
equipment.
2. Keep these instructions in a safe place.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean with a soft, dry cloth.
7. Do not block any ventilation openings. Install the
equipment in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such
as radiators, heat registers, stoves, or
other devices (including ampliers) that
produce heat.
9. Do not attempt to circumvent the safety
provisions of the polarized or grounding-type plug.
A polarized plug has two blades with one wider than
the other. A grounding type plug has two blades and
a third grounding prong. The wide blade and the third
prong are provided for your safety. If the provided plug
does not t into your outlet, consult an electrician for
replacement of the outlet.
10. Prevent the power cord from being tread upon or
pinched, particularly at the plug, convenience
receptacles, and the point where they exit from the
device. Be sure that the power outlet is located near
the equipment so that it is easily accessible.
11. Only use attachments/ accessories
specied by the manufacturer.
12. Use only with the cart, stand, tripod,
bracket, or table specied by the
manufacturer, or sold with the apparatus. When a cart
is used, use caution when moving the cart/ apparatus
combination to avoid injury from tip-over.
13. Unplug this apparatus when it will be unused for a
long period of time.
14. Refer all servicing to qualied service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has
been exposed to rain or moisture, or the unit does not
operate normally, or has been dropped.
USE
AC power Cord
Keep the following guidelines to protect the AC power
cord from being damaged. If the AC power cord is
damaged, it may result in a re or an electric shock. Stop
using it and ask your dealer or ViewSonic service center
to exchange it.
• Do not place the display where the power cord is
subject to wear or abuse.
• Do not pinch, bend, or twist the cord excessively.
• The core lines may be bared and cut, causing a short-
circuit, and resulting in a re or an electric shock.
• Do not convert or damage the power
cord.
• Avoid power cord being rolled over or
rested upon.
• When the power cord is plugged in, do
not move the display.
• Keep the power cord away from heat sources.
• When you disconnect the AC power cord, disconnect it
from the wall outlet rst.
• When disconnecting the power cord, grasp the plug
instead of pulling the power cord.
• Use only an original ViewSonic AC power cord, not
other brands. Do not use the supplied AC power cord
on any other equipment.
• The plug of power cord is intended to serve as
disconnection device And the socket-outlet shall be
installed close to the shredder for easy Access.
Wall outlet
Insert the plug fully into the outlet. If it is
loose, do not use it. Doing so may cause
arcing and result in a re. Contact your
electrician to change the outlet.
Wiring
For your safety, be sure to unplug the AC
power cord when connecting cables.
Take care not to trip on the cables. It may cause damage
to the display set.
Electric shock
Do not touch the AC power cord or the
display with a wet hand. If you plug/unplug
the AC power cord from the display with a
wet hand, it may cause electric shock.
Lightning storms
During a lightning storm, unplug the display from the wall
outlet and disconnect the antenna to prevent damage to
the display.
When not in use
If you will not be using the display set for long periods of
time, the display set should be disconnected from the AC
power outlet to prevent power line surges. The display set
is not disconnected from the AC power source when the
display set is switched off.
To disconnect the display set completel y, unplug from the
AC power outlet.
Overloading
This display set is designed to operate on a
120V AC supply only.
If there are too many appliances connected
to the same AC power outlet, it could result in
a re or an electric shock.
v
Optional equipment
If optional equipment is to be installed, leave some space
between optional equipment and the display set. Picture
distortion and/or noisy sound may occur if the display set
is positioned in close proximity to any equipment emitting
electromagnetic radiation.
Small accessories
Keep small accessories in a safe place where children are
unable to reach.
Magnetic inuence
This display contains a strong magnet in the speaker
unit that generates a magnetic eld. Keep any items
susceptible to magnetic elds away from the speaker.
Sound
If you hear snapping or popping sound
comes from the display continuously or
frequently while the display is operating,
unplug the display and consult your dealer
or service technician. It is normal for some
displays to make occasional snapping or
popping sounds, particularly when being
turned on or off.
Use in outdoor
This display is not designed for outdoors
installation. Do not expose the display to
rain, as it may result in a re or an electric
shock. Also, do not expose the display
to direct sunlight, as it may heat up and
become damaged.
Vehicle, ships and other vessels
Do not install this display in a vehicle.
Car accidents may cause the display to fall
down and cause injury.
Do not install this display in a ship or vessel.
If the display is exposed to seawater, it may
cause a re or damage the display.
Medical institutions
Do not place this display in a place where medical
equipment is in use. It may cause the medical equipment
to malfunction.
Volume adjustment
• Adjust the volume to avoid disturbing your neighbors.
Sound carries easily at night. Therefore, we suggest
you close the windows or use headphones.
• When using headphones, adjust the volume to
appropriate levels, or hearing damage may result.
ANTENNAS
Outdoor antenna grounding
If an outdoor antenna is installed, follow the precautions
below. Do not install the outdoor antenna system near
of overhead power lines or other electric light or power
circuits, or where it can come in contact with such power
lines or circuits.
WHEN INSTALLING AN OUTDOOR ANTENNA SYSTEM,
EXTREME CARE SHOULD BE TAKEN TO KEEP FROM
CONTACTING SUCH POWER LINES OR CIRCUITS AS
CONTACT WITH THEM IS ALMOST INVARIABLY FATAL.
Be sure the antenna system is grounded so that it can
provide some protection against voltage surges and builtup static charges.
Section 810 of the National Electrical Code (NEC) in the
U.S.A. and Section 54 of the Canadian Electrical Code
in Canada provides information with in regard to proper
grounding of the mast and supporting structure, grounding
of the lead-in wire to an antenna discharge unit, size of
grounding conductors, location of antenna discharge unit,
connection to grounding electrodes, and requirements for
the grounding electrode.
Antenna grounding according to the National Electrical
Code, ANS/NFPAFPA 70
Antenna
Ground clamp
Electric service
equipment
Ground clamps
Power service grounding
electrode system
Antenna discharge
unit
Grounding conductors
CLEANING
Cleaning the AC power plug
Unplug the AC power plug and clean it
regularly. If the plug is covered with dust
and gathers moisture, its insulation may
deteriorate and result in a re.
Cleaning the screen surface/ cabinet of the display set
When cleaning this display, unplug the AC
power cord. If not, it may result in electric
shock. Use a dry soft cloth to clean the
cabinet of the display. To remove dust
near the screen, wipe it gently with a soft
cloth.
Stubborn stains may be removed with a cloth slightly
dampened with a solution of mild soap and warm water.
Never use strong solvents such as thinner or benzine for
cleaning. If using a chemically pretreated cloth, please
follow the instruction provided on the package. The
ventilation holes can accumulate dust over time.
To ensure proper ventilation, we recommend you to
remove the dust periodically (once a month) using a
vacuum cleaner, while the display is powered off.
Disclaimer
Some chemical cleaners have been reported to damage
the screen and/or case of the display. ViewSonic will not
be liable for damage resulting from use of these cleaners.
CARRYING THE DISPLAY
Carry the display as instructed
To prevent dropping the display and causing serious
injury, you must follow these guidelines:
• Disconnect all cables before carrying the display.
• Carrying the large size display requires at least two or
three people.
• When you carry the display, place your hands as
illustrated and hold it securely. Do not put stress on the
panel and the frame around the screen.
• When carrying the display, do not subject it to shocks,
vibration, or excessive force.
vi
• When lifting or moving the display, hold it securely from
the bottom. Place your palm directly under the panel.
VENTILATION
Slots and openings in display are provided
for ventilation. To ensure reliable operation
of the display and to protect it from
overheating, be sure these openings are
not blocked or covered.
The display may accumulate dust and get
dirty if proper ventilation is not provided.
For proper ventilation, follow the following
guidelines:
• Never install the display face up, down
or sideways.
• Never install the display turned over or
upside down.
• Never cover the slots and openings with
a cloth or other materials.
• Never block the slots and openings by placing the
display on a bed, sofa, rug or other similar surface.
• Never place the display in a conned space, such as a
bookcase or built-in cabinet, unless proper ventilation
is provided.
Leave some space around the display set as shown
below. Otherwise, air-circulation may be inadequate and
cause overheating, which may cause a re or damage to
the display set.
Installed on the wall
11.875 inches
(30.16 cm)
4 inches
(10 cm)
4 inches
(10 cm)
4 inches
(10 cm)
Do not install the display set as follows:
Air circulation is blocked.Air circulation is blocked.
Objects and ventilation holes
Never push any objects into the slots on the display
cabinet as they may touch dangerous voltage points or
short out parts that could result in a re or an electric
shock. Do not place any objects on the display.
MOISTURE
Moisture and ammable objects
• Keep the product away from moisture.
Do not expose this appliance to rain or
moisture. Do not place objects lled with
liquids, such as vases, on the display.
• Do not use power-line operated display
sets near water, such as in places like a
bathtub, washbowl, kitchen sink, laundry
tub, a wet basement, or near a swimming
pool, etc. It may cause re or electric
shock.
• Do not let this display get wet. Never spill liquid of any
kind on the display. If water penetrates into the product,
unplug the power cord and contact ViewSonic.
• Do not operate the display when wet. It may result in
electric shock or damage to the display.
• To prevent re, keep ammable objects or open ame
(e.g. candles) away from the display.
INSTALLATION
Optional wall mount
To do Wall mount installation, you need a Wall-Mount
Bracket. When installing or removing the display using the
Wall-Mount Bracket, be sure to use qualied contractors.
If not properly secured during installation or removal from
the Wall-Mount Bracket, the display may fall and cause
serious injury.
• When installing the display using a Wall-Mount Bracket,
make sure you follow the operating instructions
supplied with the Wall-Mount Bracket.
• Attach the brackets supplied with the Wall-Mount
Bracket.
• The display is not designed for hanging from the
ceiling. It may fall and cause serious injury.
Installed with stand
4 inches
(10 cm)
Leave at least this space around the set.
11.875 inches
(30.16 cm)
4 inches
(10 cm)
2.375 inches
(6.03 cm)
Placement
The display should be installed near an easily accessible
AC power outlet.
Observe the following to prevent the display
from falling from the stand or wall mount.
• Place the display on a stable, level
surface.
• Do not hang anything on the display. Do
not allow children to climb on the display. Do not install
the display in places subject to extreme temperature,
such as in direct sunlight, near a radiator, or heating
vent. If the display is exposed to extreme temperature,
the display may overheat and cause deformation of the
enclosure or cause malfunction.
vii
• Do not install the display in a place exposed to direct
air conditioning.
• If the display is installed in such a location, moisture
may condense inside and may cause a malfunction.
• Do not place the display in hot, oily,
humid or excessively dusty places.
• Do not install the display where insects
may enter.
• Do not install the display where it may
be exposed to mechanical vibration.
• Do not install the display in a location where it may
spear up, such as on or behind a pillar, or where you
might bump yourhead on it. It may cause injury.
Preventing the display from toppling over
To prevent the display from toppling over, secure the
display to a wall or stand.
Broken pieces
Do not throw anything at the display. Doing
so may break the screen glass and cause
serious injury.
If the surface of the display cracks, unplug
the AC power cord before touching the
display. Otherwise electric shock may result.
Handling of broken glass and liquid crystal leakage
If the panel gets damaged, crystalline liquid leakage may
occur, or scattered broken glass may result. Do not touch
broken glass or crystalline liquid which is toxic, with bare
hands as cuts, poisoning or skin irritation may occur. Also
do not glass fragments or leaked crystalline liquid get into
your eyes or mouth. Should either contacted your eyes or
mouth, rinse the contacted area thoroughly with water and
consult your doctor.
Placement for watching
We suggest you to watch the display at a distance of
3-7 times that of the screen height, and not in excessive
brightness. It is easy to cause eye fatigue if you watch
display for too long or in a dark room. To obtain clear
picture, do not expose the screen to direct illumination or
sunlight. Use spot lighting directed down from the ceiling
if you can.
SCREEN
• Although the screen is made with high precision
technology and has effective pixels of 99.99% or
more, black dots or bright points or light (red, blue, or
green) may appear constantly on the screen. This is a
structural property of the panel and is not a malfunction.
• The screen is made with high-precision technology. To
achieve a high level of performance and picture quality,
this display’s backlight setting is set to maximize the
brightness of the display. However, uneven brightness
may be observed when the display is viewed in a dark
environment without an input source or a blank screen.
This is a normal condition, not a malfunction of the
display. To improve this condition, change the Picture
mode, Backlight setting, enable the Light Sensor, or
turn on the Power management.
• Avoid exposing the screen surface to direct sunlight. It
is likely to damage the panel.
• Do not push or scratch the screen, or place objects on
top of the display. The image may be uneven or the
panel may be damaged.
• If the display is used in a cold place, a smear may
occur in the picture or the picture may become dark. It
is not caused by a failure. This condition will improve as
the temperature rises.
• When still pictures are displayed continuously, ghosting
may occur. It should disappear after a short period of
time.
• The screen and cabinet get warm when the display is in
use. This is a normal condition.
• Spraying insect repellent with volatile material on the
screen will cause damage.
• Do not make prolonged contact with rubber or plastic
material.
SERVICING
Do not attempt to repair the display
yourself, since opening the cabinet may
expose you to dangerous voltage or other
hazards. Ask qualied service personnel
to do the servicing for your display.
Replacement parts
When replacement parts are required, be sure the
service technician certies in writing that he/she has
used replacement parts specied by the manufacturer
that have the same characteristics as the original parts.
Unauthorized substitutions may cause a re, an electric
shock or other hazards.
Safety check
Upon completion of repairs to the display, ask the service
technician to perform routine safety checks (as specied
by the manufacturer) to determine that the display is safe
for operating, and to so certify.
Ask a qualied service technician to dispose of the
display.
viii
Getting Started
Package Contents
Please make sure the following items are included with your display.
If any items are missing, please contact your dealer.
display (For 42”)Screw type1 x 5 pcs/
Screw type2 x 5 pcs/
Bottom stand/Stand neck (For 42”)
display (For 32”)Screw x 5 pcs/Bottom stand
(For 32”)
display (For 65”)Screw x 10 pcs/
Stand neck x 2 pcs/
Bottom stand (For 65”)
Remote Control with batteries
or
Screw driver x 1 piece
Viewsonic CD
(User Guide)
Quick Start Guide
Power Cord
(Only for EU+UK model)
Power Cord
(Only for US model)
ViewSonic Quick Start Guide
The photos of the accessories are for reference only, the color of the remote
control, the type of power cord are variable based on the actual models.
1
Installing the Display
Installing the Stand (For 65”)
400
400
Place the display face down on a protective surface. Afterwards attach the neck
piece onto the display and screw in the 4 screws to secure the neck. then insert
the neck onto the bottom stand and secure the parts by inserting the screws and
tightening them with the screwdriver provied.
Note: Attaching the stand requires two people.
Disconnecting the Stand (For 65”)
To remove the stand, remove the screws in the circled area and the neck will come
off.
400
400
2
Installing the Stand (For 42”)
Screw type1 x 5pcs
TYPE1
Screw type2 x 5pcs
TYPE2
Place the display face down on a protective surface. Afterwards attach the neck
piece onto the display and screw in the 5 screws to secure the neck. then insert
the neck onto the bottom stand and secure the parts by inserting the screws and
tightening them with the screwdriver provied.
Note: Attaching the stand requires two people.
Installing the Stand (For 32”)
Screw x 5 pcs
Place the display face down on a protective surface. Then insert the neck onto the
bottom stand and secure the parts by inserting the screws and tightening them with
the screwdriver provied.
Note: Attaching the stand requires two people.
Disconnecting the Stand (For 42”/32”)
To remove the stand, remove the screws in the circled area and the neck will come
off.
3
Mounting ViewSonic display to the wall
The display can be used in a free standing position or wall-mounted. Before installing
the product to the wall, please consider the following guidelines:
• Read the Important Safety Instructions, at the start of this manual.
• Do not install in a moist or wet environment. This equipment is intended for
indoor use.
• Do not install near heat source, or strong magnetic fields.
• Use only ViewSonic approved wall-mounting brackets to support the display
weight.
• Before attaching the wall mount plate to the back cover, ensure the product is
working.
• If your display is already set up for free-standing operation, you need to first
remove the stand before mounting the device to the wall.
To attach the wall-mount bracket to display safely, please use the following
guidelines:
• Disconnect the power and any other cables that might hinder moving the
display.
• Set the display on a table or work surface, placing the screen face down on
a towel or woolen blanket to protect the screen surface from damage while
installing plate.
• Before installing the display on the wall, ensure you have recorded the product
serial number on page (i) of the User Guide, as you will need the serial number
to request service should there be a service need.
• Install the wall mount plate to the display using screws NO LONGER than
20mm, as longer screws found in universal (non-ViewSonic) wall mount kits
may damage the power supply causing the unit to fail.
The wall-mount screw type is M6 x L20.
• Mount the wall mount bracket to the wall ensuring use of proper screws to
support the installation. Ensure there is at least 3cm of space surrounding any
air-vents of your display to allow adequate cooling during operation.
• Hang the display wall mount plate to the wall mount bracket, completing
installation.
Enjoy your ViewSonic display!
4
Wall Mount Kit Specifications (VESA)
A
When attaching to other building materials, please contact your nearest dealer.
C
D
Product FamilyinchVESA Spec. (A x B)Standard Screw (C x D)Quantity
display42200 x 200 mmM6 x L204
display32200 x 100 mmM6 x L204
A
400
C
B
400
D
Product FamilyinchVESA Spec. (A x B)Standard Screw (C x D)Quantity
display64.5400 x 400 mmM6 x L204
• ViewSonic provides the standard dimensions for wall mount kits as shown in the
table above.
• To find the perfect mount, please browse www.viewsonic.com or call our service
team: United States 1-800-688-6688, Canada 1-866-463-4775,
Europe +44 (0) 207 382 8250.
• When purchasing our wall mount kit, a detailed install manual and all parts
necessary for assembly are provided.
• Do not use the screws that longer than the standard dimension, as they may cause
damage to the inside of the display set.
5
FRONT View & SIDE View of the Product
8
67
1
2
3
4
5
ItemIconDescription
1Volume
2
VOL +
VOL -
67
(CDE3200-L/CDE4200-L)
5
4
3
2
1
(CDE6500-L)
Increase the volume.
Move to the right or adjust the setting on the OSD menu.
Decrease the volume.
Move to the left or adjust the setting on the OSD menu.
Move upward to scroll through menu options.
Move downward to scroll through menu options.
3MenuMENUTurn the on-screen display (OSD) menu on / off.
4InputINPUT
5Power
Remote Control
6
Receiver
7LED IndicatorBlue indicates power on. Red indicates standby mode.
8Power SwitchTo switch the display on and off.
Select the input source.
Enter the submenu.
Turn the power on from standby mode. Touch it again to return
to standby mode.
Receive IR signals from the remote control.
6
Rear View of the Product
HDMI1
REMOTE
CONTROL OUT
6
1
HDMI2
PC/VGA IN
HDMI3
2
SPDIF
OUT
PC/VGA
AUDIO IN
VIDEO
IN
87
3
RS232
AUDIO IN
RL
9
ItemDescription
1HDMI inputConnect to the HDMI output of A/V devices.
2SPDIF Optical outputConnect to the SPDIF input of A/V device.
3RS232 signal inputReserved for the service technician’s use.
4USBConnect to USB devices, such as USB flash drive.
USB
Y
54
EARPHONE
OUT
Pb
10
Pr
Connect to earphones. By connecting the earphones, you can
5Earphone Jack
listen to the sound from the display through the earphones.
If you connect the earphones, the display speakers will be muted.
6Remote Control Out
Connect to an IR emitter. This will enable the remote control of
external equipment.
7PC/VGA in & PC Audio inConnect to a PC VGA port or a PC line / audio port.
8Video inConnect to the video output of A/V device.
9Audio input (left/ right)
Connect to the corresponding audio connectors on your A/V
device.
10 YPbPr signal inputConnect to the YPbPr output of YPbPr device.
7
Connecting the Display
HD Cable Box/HD Satellite Box
You can also enjoy high-definition programming by subscribing to a high-definition
cable service or a highdefinition satellite service. For the optimum picture quality, be
sure to connect this device to your display via the HDMI or component video (with
audio) input on the rear side of your display.
HDMI Connection
HDMI cable
DVI Connection
Rear side of the display
Rear side of the display
COMPONENT
VIDEO OUT
PrY
Pb
COMPONENT
VIDEO OUT
PrY
Pb
HDMI cable
LINE OUT
R
L
AUDIO
VIDEO
LINE OUT
R
L
AUDIO
VIDEO
HD cable box /
HD satellite box
DVI-HDTV OUT
HDMI OUT
HD cable box /
HD satellite box
DVI-HDTV OUT
HDMI OUT
IN
OUT
CATV / Satellite
antenna cable
IN
OUT
Audio cable
DVI cable
CATV / Satellite
antenna cable
DVI-to-HDMI cable
DVI-to-HDMI cable
DVI-to-HDMI adapter
Audio cable
Note:
For DVI connection, connect the HDMI jack (with DVI-to-HDMI cable, or DVI-toHDMI adapter), and connect the audio jack to the AUDIO IN jacks of PC Audio input.
8
HDMI Timing Reference Chart
No.ModeHDMIDVI
1VGA60 (640x480)VV
2SVGA60 (800x600)VV
3XGA60 (1024x768) VV
4SXGA60 (1280x1024)VV
5WXGA60 (1360x768)NANA
61280 x 800NANA
71440 x 900NANA
81680 x 1050NANA
91920 x 1080VV
10480i60VV
11576i50VV
12480P60VV
13576P50VV
14720P50VV
15720P60VV
161080I50VV
171080I60VV
181080P50VV
191080P60VV
201080P24NANA
211080P30NANA
YPbPr or Component Connection
Rear side of the display
Component cable
COMPONENT
VIDEO OUT
PrY
Pb
Component cable
LINE OUT
R
L
AUDIO
Audio cable
Audio cable
VIDEO
HD cable box /
HD satellite box
DVI-HDTV OUT
HDMI OUT
OUT
CATV / Satellite
antenna cable
IN
Note:
YPbPr provides better quality than the AV connection.
9
AV Connection
Rear side of the display
COMPONENT
VIDEO OUT
PrY
Pb
AV cable
AV cable
AUDIO
LINE OUT
R
L
VIDEO
HD cable box /
HD satellite box
DVI-HDTV OUT
HDMI OUT
OUT
CATV / Satellite
antenna cable
IN
Programming your Cable or Satellite Box remote
Refer to the user manual from your service provider to determine the setting.
If it requires:
• 3 digits, please try “566”, “565”, “556”, or “688”. It usually works with DISHNetwork.
• 4 digits, please try “0054”. It usually works with Cox.
• 5-digits, please try “11454”, “11054”, or “10690”. It usually works with DIRECTV.
Personal Computer
Use the display as the monitor of your computer.
Rear side of the display
Audio cable
(stereo mini plugs)
VGA 15 Pin cable
Note:
Connect the PC IN jack to the PC using a 15-pin cable and audio cable.
10
PC Timing Reference Chart
No.VGA TimingPanel FullHD (1920 x 1080) Support
ModeResolutionH sync
(kHz)
1IBM VGA720 x 40031.4770.0928.32N/PV
2VESA DMT640 x 48031.559.9425.175N/NV
3VESA DMT800 x 60037.8860.3240P/PV
4VESA DMT1024 x 76848.366065N/NV
VESA DMT
5
6VESA DMT1280 x 80049.759.8183.5N/PNA
7VESA DMT1280 x 102463.9860.02108P/PV
8VESA DMT1360 x 76847.7160.0185.5P/PNA
9VESA DMT1440 x 90055.9459.89106.5N/PNA
10VESA DMT1680 x 105065.2959.95146.25N/PNA
11CEA1920 x 108067.560148.5P/PV
1280 x 76847.7759.879.5N/PV
V sync
(Hz)
Pixel clock
(MHz)
PolaritySupport
Note:
This VGA input does not support interlaced signals.
11
Using the Display Features
Remote Control and Display Controls
Inserting Remote Control Batteries
1. Remove the battery cover by pulling then lifting the knob on the cover.
2. Insert the batteries, corresponding to the (+) and (-) markings on the battery
compartment.
3. Reattach the battery cover.
CAUTION
• Only use the specified AAA batteries.
• Do not mix new and old batteries. This may result in creaking or leakage, which
may pose a risk of fire or lead to personal injury.
• Insert batteries according to (+) and (-) markings. Inserting the batteries incorrectly
may result in leakage, which may pose a risk of fire or lead to personal injury.
• Dispose of the battery in accordance with local laws and regulations.
• Keep the batteries away from children or pets.
• When the remote control will not to be used for an extended period, remove the
batteries.
Remote Control and Display Controls
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
12
Touch keys located at the front side of the
display operate the same as these buttons
on the remote control.
ButtonDescription
1POWER
2TVThis function is not available for this model. (Only for TV)
3INFO
0~9,
4
- number buttons
5- VOL -Press to adjust the volume.
6FAVThis function is not available for this model. (Only for TV)
/
7
ENTER buttons
Press this button to turn the power on from standby mode. Press it again to
return to standby mode.
Press to display the current state of the display.
HDMI
1080p 60Hz
Aug-18 15:02 Sat
Press the respective button to input a character or number.
Press these buttons to navigate the OSD menus.
•
/ - move upward/downward to select menu options.
• / - move to the right/left to select the main menu or adjust the set-
tings. You can also use to enter the corresponding submenu.
• ENTER: Confirm the selection or enter the corresponding submenu.
Press to display the Source Select list and select the
8INPUT
source with
/ .
To confirm the selection, press ENTER.
9PICTURE
10 SOUND
Press this button repeatedly to select the preset picture mode.
Available options: Standard, Movie, User, Power Saving, or Dynamic.
Press this button repeatedly to select the preset sound mode.
Available options: Standard, Soft, User or Dynamic.
11 MTSThis function is not available for this model. (Only for TV)
12 MUTE
Press to turn off the sound. To restore the sound, press this button again,
or press the VOL+/- button.
13 RETURNPress to return to the previous channel.(Only for TV)
14 C.CPress to select the Closed Caption menu in the AV mode.
15
This function is not available for this model. (Only for TV)
16 GUIDEThis function is not available for this model. (Only for TV)
17 EXITPress to exit the OSD menu screen.
18 MENUPress to turn the OSD (On-Screen Display) menu on.
Press this button repeatedly to select the screen size.
19 ASPECT
Available options: Normal, Wide, Cinema, Zoom, or Full 100%.
* For Full 100% option, it is only available on HDMI/DVI input source.
20 SLEEPCycle through the display sleep timer.
Source SelectSource Select
AV
AV
YPbPr
YPbPr
HDMI 1
HDMI 1
HDMI 2
HDMI 2
HDMI 3
HDMI 3
PC
PC
USB
USB
13
Operation
Turning the Display On and Off
Press
You can also use the
on the remote control.
key on the front side of the
panel.
* If there is no input signal within 10 minutes, the
display will be turned off automatically.
Adjusting the Volume
Press VOL +/- to adjust volume.
To turn off the volume, press MUTE.
To restore volume, press MUTE again, or press
VOL +/- directly.
Viewing the Displayed Information
To display the current information of the display:
Press INFO, and the current state will be displayed
on the screen. (It shows all or some of the information
about Input, Resolution, etc., depending on the input
source)
* The illustration shows an example of the INFO
screen in an HDMI source.
HDMI
1080p 60Hz
Aug-18 15:02 Sat
14
Selecting the Input Source
To select the input sources connected to the display:
1. Press SOURCE on the remote control.
2. Press
or to select the desired input source.
3. To conrm the selection, press ENTER.
Source SelectSource Select
AV
AV
YPbPr
YPbPr
HDMI 1
HDMI 1
HDMI 2
HDMI 2
HDMI 3
HDMI 3
PC
PC
USB
USB
Using the Parent Controls
With PARENT CONTROL, you can block display and movie programming based on
Movie ratings.
Password is required to access the PARENTAL CONTROL menu. The default is
“0000”.
Changing Password
To change a new password:
1. Press MENU to display the OSD main menu.
2. Press
or to select PARENTAL menu, then
press ENTER to enter the menu.
3. Enter the password.
4. Press or to select Change Password, then
PARENTAL CONTROLPARENTAL CONTROL
Lock Parental Control
Change Password
Keypad Lock
Source Lock
System Lock
press to enter its submenu.
MENUMENU
0-90-9
:Return
5. Enter the old password on Old PIN.
6. Enter your new password on New PIN.
7. Enter your new password again on Conrm.
The screen will return to the PARENTAL CONTROL
menu. This indicates the password has been
changed.
:Enter password
PARENTAL CONTROLPARENTAL CONTROL
Lock Parental Control
Change Password
Keypad Lock
Source Lock
System Lock
8. Press EXIT to exit the menu.
MENUMENU
:Return :Move
ENTERENTER
:Go to Next Menu
15
CHANGE PASSWORDCHANGE PASSWORD
Old PIN
New PIN
confirm
MENUMENU
0-90-9
:Return
:Enter password
Blocking Selected Input Source
To block the selected input source:
1. Press MENU to display the OSD main menu.
2. Press
or to select PARENTAL menu, then
press ENTER to enter the menu.
3. Enter the password.
4. Press
or to select Source Lock, then press
ENTER to enter its submenu.
5. Press
or to select the input source that you
want to block.
6. Press ENTER to conrm.
A
icon indicates the selected input source has
been blocked.
7. Press EXIT to exit the menu.
PARENTAL CONTROLPARENTAL CONTROL
Lock Parental Control
Change Password
Keypad Lock
Source Lock
System Lock
MENUMENU
:Return :Move
SOURCE LOCKSOURCE LOCK
AV
YPbPr
DVI
HDMI
PC
USB
ENTERENTER
:Go to Next Menu
Page 1/1
Resetting to Factory Default Settings
To reset all setting to the factory default settings:
1. Press MENU to display the OSD main menu.
2. Press
or to select OTHERS menu, then press
ENTER to enter the menu.
3. Press or to select All Reset, then press
ENTER to reset to the default settings.
Display ID Setting
To set ID number to display for RS232 function:
1. Press MENU to display the OSD main menu.
2. Press
or to select OTHERS menu, then press
ENTER to enter the menu.
3. Press or to select Display ID.
4. Press or to set the ID number (1~98).
For details information, refer to the RS232 Protocol
on page 26~33.
5. Press EXIT to exit the menu.
MENUMENU
:Return :Move
OTHERSOTHERS
Blue Back
No Signal Power Off
No Operation Power Off
Usage Monitor
Audio Only Off
Display ID 1
All Reset
MENUMENU
:Return :Move
OTHERSOTHERS
Blue Back
No Signal Power Off
No Operation Power Off
Usage Monitor
Audio Only Off
Display ID 1
All Reset
MENUMENU
:Return :Move
ENTERENTER
:On/Off
:Page
:Change Setting
:Change Setting
Execute
Execute
16
Customizing PC Display
Connect the PC and your display using the VGA cable. See “Personal Computer” on
page 10.
1. Press SOURCE to display the Source Select
menu.
2. Press
or to select PC, then press ENTER to
conrm the setting.
3. Press MENU to display the OSD main menu.
PICTUREPICTURE
Picture Settings
Screen Size Wide
PC Settings
Color Temperature Normal
Backlight High
Advanced Picture Settings
4. Press or to select PICTURE menu, then press
MENUMENUENTERENTER
ENTER to enter the menu.
5. Press or to select PC Settings, then press
ENTER to enter its submenu.
6. Press
or to select Auto Adjust, Horizontal
Position, Vertical Position, Clock, or Phase, and
press or to adjust the setting.
:Return :Move:Go to Next Menu
PC SETTINGSPC SETTINGS
Auto Adjust Execute
Horizontal Position
Vertical Position
Clock
Phase
Reset Execute
7. Press EXIT to exit the menu.
MENUMENUENTERENTER
:Return :Move:Press to Execute
Using USB Function
Your display is equipped with a USB connector that enables you to view photos or
listen to music stored on a USB storage device.
Horizontal Max: less than 5000
Vertical Max: less than 5000
Horizontal Min: greater than 8
Vertical Min: greater than 8
1. Plug a USB device to the USB connector on the rear side of the display.
2. Press SOURCE to display the Source Select menu.
3. Press or to select USB, then press ENTER to confirm the setting. The USB
menu appears on the screen.
MusicMusicPhotoPhotoMedia SettingMedia Setting
NowPlaying
NowPlaying
4. Press or to select the menu item, then press ENTER.
5. Press EXIT to return to the previous screen.
17
Playing Music
1. Press
ENTER. If there are several folders, press
or
ENTER to view the subfolder content.
2. Press or to select a song, then press
ENTER to play. An automatic playback begins
from the selected song.
or to select Music, then press
to select the desired folder, then press
musicFolder 0 File 10 PA GE 1/1
1. Music001.MP3
2. Music002.MP3
3. Music003.MP3
4. Music004.MP3
5. Music005.MP3
6. Music006.MP3
7. Music007.MP3
8. Music008.MP3
9 Music009.MP3
10. Music010.MP3
3. During the playback, do the following:
• To pause the playback, press
or to select
icon, then press ENTER. Press or to
select icon, then press ENTER to resume.
• To skip to previous song, press
select
icon, then press ENTER.
• To skip to next song, press
icon, then press ENTER.
or to
or to select
No Jacket
Name
Date
Size
Title
Artist
Album
Track
Genre
Time
: Music001.MP3
: 2012/1/1 12:00:00
: 5013KB
: Music001
: Unknow
: Music
Year :2007
:Pop
:03:33
• To stop the playback, press or to select
icon, then press ENTER.
* You can directly view the playlist by selecting NowPlaying, then press ENTER.
00:09/03:33
Viewing Photos
1. Press or to select Photo, then press ENTER. If there are several folders,
press or to select the desired folder, then press ENTER to view the subfolder
content.
2. Press or to select a photo, then press ENTER to view the photo in full screen.
Press EXIT to stop the slide show.
18
Customizing Slide Show Settings
1. Press
or to select Media Setting, then
press ENTER.
2. Press or to select the menu item, and
press or to adjust the setting.
Slideshow Interval
Slideshow Effect
Slideshow Repeat
Slide Mode
Background Music
Music Play Mode
Music Play Repeat
Music Auto Play
Menu itemDescription
Slideshow Interval
Set the interval time between each slide displays (3 S / 5 S / 10 S / 30 S
/ 1 Min / 30 Min).
Select the transition effect between each slide displays (Random / Off
/ Wipe Right / Wipe Left / Wipe Up / Wipe Down / Comb Side / Comb
Slideshow Effect
UpDown / Checker / Mosaic / Fade / Blind Right / Blind Left / Blind Up /
Blind Down / Box In / Box Out / Slide in Right / Slide in Left / Slide in Up /
Slide in Down).
Slideshow RepeatEnable/Disable the slide show repeatition (Off / On).
Slide ModeSet the slide mode option (Order / Random).
Background MusicEnables/Disable background music during the slide show (On / Off).
Music Play ModeSet music play mode option (Order / Random / Play One).
Music Play RepeatEnable/Disable the music playback repeatition (Off / On).
Music Auto PlayEnable/Disable the automatic music playback (Off / On).
5 S
Random
Off
Order
On
Order
Off
Off
Adjusting On-Screen Display (OSD) Settings
1. Press MENU to display the OSD main menu.
PICTURESOUND PARENTALSETUPOTHERS
2. Press or to select the main menu, then press ENTER to enter the selected
menu.
3. Press or to select the menu item, then press or to adjust or select the
setting. When selecting a menu item with a submenu (
enter its submenu. (“
” will only appear when the menu item is highlighted)
), press ► or ENTER to
4. Press MENU to return to the previous menu or press EXIT to exit the menu.
19
Picture Menu
PICTUREPICTURE
Picture Settings
Screen Size Wide
PC Settings
Color Temperature Normal
Backlight High
Advanced Picture Settings
MENUMENUENTERENTER
:Return :Move:Go to Next Menu
PICTURE SETTINGSPICTURE SETTINGS
Picture Mode Power Saving
Brightness
Contrast
Saturation
Hue
Sharpness
The Pow er Saving picture is qualified ENERGY STAR
Picture SettingsApply a preset picture mode optimized for
different viewing conditions (Standard / Movie /
User / Power Saving / Dynamic).
* If Picture Settings is set to User, you can
adjust the following settings:
• Brightness: Adjust the brightness setting.
• Contrast: Adjust the difference between the
light and dark levels in the picture.
• Saturation: Adjust the color detail of
images.
• Hue: Adjust the picture hue.
• Sharpness: Adjust the sharpness of the
edges of elements in the picture.
Screen SizeSelect the aspect ratio of the display (Zoom /
Normal / Wide / Cinema / Full 100%).
* For Full 100% option, it is only available on
HDMI/DVI input source.
PC Settings
(only available on
VGA source)
Adjust the PC display settings.
• Auto Adjust: Synchronize the display
automatically.
• Horizontal Position: Move the screen
position horizontally.
• Vertical Position: Move the screen position
vertically.
• Clock: Adjust delay time of clock in order to
reduce the noise of picture.
• Phase: Adjust delay time of phase in order to
reduce the noise of picture.
• Reset: Reset to the default settings.
Color Temperature Apply a preset color temperature setting
(Normal / Warm / Cool).
BacklightAdjust the backlight that affects the overall
brilliance of the picture (High / Medium / Low).
Advanced Picture
Settings
Set additional picture settings:
• Dynamic Contrast: Automatically enhance
the image for greater picture details.
• Film Mode: Produce smoother motion
picture when viewing movies.
• Noise Reduction: Reduce the noise level.
• MPEG Noise Reduction: Reduce the noise
level when viewing movies.
HDMI ModeAllows to set the HDMI Mode to be: Video/PC.
20
Sound Menu
SOUNDSOUND
Sound Settings
Analog Sound Stereo
Digital Sound
Digital Audio Output Off
Equalizer Settings Off
MENUMENU
:Return :Move
SOUND SETTINGSSOUND SETTINGS
MENUMENU
:Return :Move
ENTERENTER
Sound Mode Standard
Bass
Treble
Balance
:Go to Next Menu
:Change Setting
Menu itemDescription
Sound SettingsApply a preset audio option optimized for
different sounding conditions (Standard / Soft /
User / Dynamic).
* If Sound Settings is set to User, you can
adjust the following settings:
• Bass: Adjust the bass level to your
preference.
• Treble: Adjust the treble level to your
preference.
• Balance: Adjust the sound balance between
the left and right speakers.
Analog SoundSelect the analog audio mode (Mono / SAP /
Stereo).
* Only available for analog channels.
Digital SoundSelect the digital audio mode.
* Only available for digital channels.
Digital Audio
Output
Select the type of digital audio output to an
external audio system (Off / PCM / Raw).
Equalizer SettingsApply a preset equalizer setting (Off / Rock /
Pop / Jazz).
Parental Control Menu
CHANGE PASSWORDCHANGE PASSWORD
Old PIN
New PIN
confirm
MENUMENU
0-90-9
:Return
:Enter password
Menu itemDescription
Lock Parental
Control
Change Password
Keypad Lock
Source Lock
System Lock
Enter password to access Lock Parental
Control menu.The default is “0000”.
Change the new password.
Select to lock the front panel keys operation.
Select the input source that you want to block.
Enable/Disable the Lock Parental Control
function.
21
Setup Menu
SETUPSETUP
Closed Caption
Menu Language English
Clock
OSD Transparency Off
OSD Timer 20 S
MENUMENU
:Return :Move
CLOSED CAPTIONCLOSED CAPTION
MENUMENU
:Return :Move
CLOCKCLOCK
ENTERENTER
Caption Display Off
Analog Caption Type CC1
:On/Off
Setup Time 2012-08-18 11:41:17
Day of Week Sat
Daylight Saving Time
Time Format 24H
:Go to Next Menu
Menu itemDescription
Closed CaptionSet Closed Caption (CC) settings.
• Caption Display: Enable/Disable the caption
display.
• Analog Caption Type: Set the analog CC
display type.
Menu LanguageSelect the on-screen menu language.
ClockSet the time settings.
• Setup Time: Set the current date and time.
• Day of Week: Display the day of the week.
• Daylight Saving Time: Set to turn on/off
daylight saving.
• Time Format: Select the time format.
* Daylight Saving Time is only available if
Auto Clock is enabled.
OSD Transparency Set the OSD transparency level.
OSD TimerSet the duration OSD menu stays visible on the
screen.
MENUMENU
:Return :Move
:Change Setting
Others Menu
OTHERSOTHERS
Blue Back
No Signal Power Off
No Operation Power Off
Usage Monitor
Audio Only Off
Display ID 1
All Reset
MENUMENU
:Return :Move
ENTERENTER
:On/Off
Execute
Menu itemDescription
Blue BackSelect to enable the blue background in case of
no signal.
No Signal Power
Off
No Operation
Power Off
Usage Monitor
Select to set the display to automatically turn
off in case of no signal for 10 minutes.
Select to set the display to automatically turn
off if it is left idle for 3 hours.
Select to calculate the overall monitor usage.
Audio OnlyOutput audio from the display speakers but turn
off the display (Off / On).
Display IDSet the display ID for RS232 parameter.
All ResetSelect to restore the factory default settings.
22
Hospitality Menu
1. Press MENU and 9, 9, 3 button on the remote controller to display the Hospitality
menu.
2. Press or to select the menu item, then press or to adjust or select the
setting. When selecting a menu item with a submenu ( > > ), press or ENTER to
enter its submenu.
3. Press MENU to return to the previous menu or press EXIT to exit the menu.
Hospitality Menu
EEPROM Init
Save Config To USB
Load Config From USB
Hospitality
Hospitality Function
Hospitality Menu
Remote Customer Code
Menu Key
Remote Control
VOL Def.
VOL Max
AV
YPbPr
HDMI1
HDMI2
HDMI3
PC
USB
Power Input
EEPROM InitClean up the setting to its initial value.
Save Config To
USB
Load Config From
USB
Save the hospitality configuration into USB
drive.
Load the hospitality configuration from USB
drive.
HospitalityTurn on or off the Hospitality function.
Hospitality
Function
Enter the hospitality sub-menu.
Menu itemDescription
Remote Customer
Code
30
Menu KeyEnable or disable the MENU key.
Select the specific remote ID (0, 1, or 2).
Remote ControlEnable, disable remote or set as IR pass
through
VOL Def.Default volume for each power on.
VOL MaxMaximum available volume
AV
YPbPr
HDMI1/2/3
Enable or disable the input source.
PC
USB
Power InputDefault input source for each power on.
23
Other Information
Troubleshooting
Please contact ViewSonic service team directly if you have questions, service needs,
or require technical assistance related on the use of your display.
Contact ViewSonic Service Team at:
http://www.ViewSonic.com
Or call our service team:
United States 1-800-688-6688
Canada 1-866-463-4775
Europe +44 (0) 207 382 8250
ProblemPossible Solution
• Make sure the AC power cord is properly connected to the wall
No power
No picture
Strange color, light color, or
color misalignment
No sound
Remote control unit does not
operate
outlet.
• Plug another electrical device (like a radio) to the power outlet
to verify that the outlet is supplying the proper voltage.
• Make sure that the cable connection to other components are
properly installed.
• Make sure that setup has been done correctly after
connections.
• Make sure the correct input is selected and the input signal is
compatible.
• Ensure that the video cable is securely connected.
• The picture may appear dim in a brightly lit room.
• Adjust the display settings.
• Check the input signal setting.
• Check your audio connections to other components are
properly installed.
• The MUTE button may have been pressed, try pressing this
button again.
• Check your audio settings, your display audio may be set to
minimum.
• Press VOL + on the remote control.
• Make sure the batteries are inserted correctly.
• Batteries could be weak or dead. Replace with new batteries.
• Check if there is a fluorescent light illuminated near the remote
control sensor.
• The path of the remote control beam may be blocked. Make
sure the path is clear and that the remote control is aimed at
the remote control sensor on the display.
• Press
display.
• Press MENU on the remote control to see if there is an OSD
menu shown on the screen.
• Press only one button at a time and it is the correct one for the
operation you want to perform.
on the remote control to see if you can turn on the
24
ProblemPossible Solution
• External influences such as lightning or static electricity may
Unit cannot be operated
Power is cut off suddenly
Picture is cut off/with sidebar
screen
cause improper operation. In this case, operate the unit after
first turning on the power of the display and the AV System, or
unplug the AC cord for 1 to 2 minutes, then replug again.
• Make sure the sleep timer is turned off.
• Make sure the PC or video signal cable is connected properly.
• The internal temperature of the unit has increased. Remove
any objects blocking the vent or clean as necessary.
• Make sure the video signal cable is connected properly.
• Adjust the Screen Size setting on the Picture menu.
• Press ASPECT repeatedly on the remote control to switch to
the display mode you prefer.
25
Specifications
ModelCDE4200-LCDE3200-L
(LED Backlight)
Input signal
CompatibilityPCUp to 1920 x 1080 (CEA mode)
Speaker Output10W x 2 @ THD=10% (max)
Audio Output1 Earphone jack, 1 SPDIF (optical)
RS232 OutputRS232 communication
Remote Control OutRemote control out (NEC 38KHz / RC5 38KHz)
PowerVoltageAC 100~240V (50/60Hz)
Operating
conditions
Storage condition
Screen Size42-inch FHD 60Hz32-inch FHD 60Hz
Aspect Ratio16:9
RGB
Video1 composite RCA, 1 YPbPr component, 3 HDMI
Audio
USBJPEG / MP3 Format
Temperature0°C to + 40°C
Humidity20% to 90% (no condensation)
Temperature-20°C to + 60°C
Humidity20% to 90% (no condensation)
1 RGB analog (0.7/1.0 Vp-p, 75 ohms) Separate Sync,
fh: 31.47-63.98 kHz, fv:59.8-70.09 Hz
Warning: Do not set the graphics card in your computer to exceed these refresh rates; doing so
may result in permanent damage to the display.
Physical
(L) x (W) x (H)
With stand42 kg (92.3 lb)
Without stand37.2 kg (82 lb)
On160 W (typ) / 180 W (max)
Stand by0 .5W
1463 x 280 x 942.4 mm
(57.64 x 11.03 x 37.1 in)
Note:
Product Specifications are subject to change without notice.
27
RS232 Protocol
1. Introduction
This document describes the hardware interface spec and software protocols of
RS232 interface communication between Viewsonic Commercial Display and PC or
other control unit with RS232 protocol.
The protocol divide into three sections:
• Set-Function
• Get-Function
• Remote control pass-through mode
※In below document, “PC” will represents all the control units that can sent or
receive the RS232 protocol command.
2. Description
2.1 Hardware specification
Viewsonic communication port in the rear side
(1) Connector type: DSUB 9 Pin Male
(2) Pin Assignment
* Use of crossover (null modem) cable required for
use with PC.
2.2 Communication Setting
• Baud Rate Select: 9600bps (fixed)
• Data bits: 8bits (fixed)
• Parity: None (fixed)
• Stop Bits: 1 (fixed)
2.3 Command Message Reference
PC sends to Monitor command packet followed by “CR”. Every time PC sends
control command to the Monitor, the Monitor shall response as follows:
1. If the message is receives correctly it will send “+” (02Bh) followed by “CR” (00Dh)
2. If the message is receives incorrectly it will send “-” (02Dh) followed by “CR”
(00Dh)
28
3. Protocol
3.1 Set-Function Listing
The PC can control the display for specific actions. The Set-Function command
allows you to control the display behavior in a remote sit through the RS232 port.
The Set-Function packet format consists of 9 bytes.
Set-Function description:
Length:Total Byte of Message excluding “CR”
ID:Identification for each of display
If we want to set all settings, ID can use “99” to achieve, and it will not
have Reply command on this function.
The ID can be set via the OSD menu for each set.
2. For the case of two
more same sources,
the 2nd digital is
used to indicate the
extension.
Extend the value
for more supported
languages
30
Number8s@40000~009
Key Pad8sA41000: UP
001: DOWN
002: LEFT
003: RIGHT
004: ENTER
005: INPUT
006: MENU/EXIT
Remote
Control
Restore
default
8sB42000: Disable
001: Enable
002: Pass through
8s~7E000Resets HDTV to
Disable: RCU has no
effect on HDTV.
Enabled: RCU
controls the HDTV.
This is the power up
default on the HDTV.
Pass through: RCU
has no effect on HDTV
and all RCU command
codes are transmitted
to FC via the RS232
port.
factory setting
Note:
1. Behavior at lock modes
Lock ModeBehavior
1. Lock all buttons of front panel and RCU, except for “Power”
Button Lock
MENU Lock
POWER Lock
Remote control disable Lock the keys on RCU, but keep the buttons of front panel workable.
2. All the SET functions should be workable via RS32, even the ones with
according hot key in RCU like Mute,…etc.
1. Lock “MENU’ key of front panel and RCU
2. The Factory and Hospitality modes should not be blocked for the model
using MENU-combined key to enter these two modes. Alternative
approach will be indicated separately if any limitation by model.
1. Lock “POWER” key of front and RCU.
2. The SET_POWER on/off should be workable via RS232, but does not
mean the POWER lock will be released under this case.
3. Can not be un-locked by reset in OSD setting
4. Will auto AC power-on in power-lock
5. Under power-lock, the set will not enter power saving when no PC
signal and neither not turn off when no other video signals after 15min.
31
3.2 Get-Function Listing
The PC can interrogate the display for specific information. The Get-Function packet
format consists of 9 bytes which is similar to the Set-Function packet structure. Note
that the “Value” byte is always = 00.
Set-Function description:
Length:Total Byte of Message excluding “CR”
ID:Identification for each of display
Command Type: Identify command type,
When PC sets the display to Remote Control Pass through mode, the display shall
send a 7 bytes packet (followed by “CR”) in response to RCU button activation. Note,
that in this mode the RCU shall have no effect on the display function. For example:
“Volume+” will not change the volume in the but only sends “Volume+” code to PC
over the RS232 port.
IR Pass Through-Function format
Reply: (Command Type= “p”)
Name LengthIDCommand Type
Byte Count1 Byte2 Byte1 Byte1 Byte1 Byte1 Byte
Bytes order12~34567
RCU Code1
(MSB)
RCU Code2
(LSB)
CR
Example1: Remote Control pass-through when “VOL+” key is pressed for TV05 Reply (Hex Format)
Name LengthIDCommand Type
Hex
0x36
0x30
0x35
0x700x310x300x0D
RCU Code1
(MSB)
RCU Code2
(LSB)
CR
KeyCode (HEX)
101
202
303
404
505
606
707
808
909
00A
-0B
RECALL (LAST)0C
0D
0E
ASPECT (ZOOM)0F
VOLUME UP (+)10
VOLUME DOWN (-)11
MUTE12
CHANNEL/PAGE UP (+)13
CHANNEL/PAGE DOWN (-)14
POWER15
SOURCES (INPUTS)16
17
34
18
SLEEP19
MENU1A
UP1B
DOWN1C
LEFT1D
RIGHT1E
OK (ENTER)1F
EXIT20
21
22
23
24
25
26
27
28
29
2A
2B
2C
2D
2E
2F
Note:
1. This IR-pass-through code is different with RCU key code.
2. Special control sequence for POWER key under IR-pass through mode.
2-1. When display is OFF and receives the POWER code: The display will turn on
itself, then forward the POWER code to the host via RS232.
2-2. When display is ON and receives the POWER code: The display will forward
the POWER code to the host via RS232, then turns off itself.
3. The code of VOLUME UP and VOLUME DOWN will repeatedly output when
press and hold the keys.
35
Customer Support
For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.
Use with other Wall-Mount kit may cause instability and possibly result in injury.
To find the perfect mount for CDE6500-L/CDE4200-L/CDE3200-L, please browse
www.viewsonic.com or call our service team: United States 1-800-688-6688,
Canada 1-866-463-4775, Europe +44 (0) 207 382 8250.
Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16
Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-3757
T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= 1-909-468-3757
Email
service.us@viewsonic.com
service.ca@viewsonic.com
36
Limited Warranty
ViewSonic® LCD Commercial Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal
use, during the warranty period. If a product proves to be defective in material or workmanship during
the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product.
Replacement product or parts may include remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic LCD Commercial Displays are warranted for 3 years for all parts excluding the light source
and 3 years for labor from the date of the first customer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product
modification, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specifications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a
static image is displayed on the product for an extended period of time.
4. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support
(Please refer to Customer Support page). You will need to provide your product’s serial number.
2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b)
your name, (c) your address, (d) a description of the problem, and (e) the serial number of the
product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic
service center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact
ViewSonic.
There are no warranties, express or implied, which extend beyond the description contained herein
including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not
be liable for:
1. Damage to other property caused by any defects in the product, damages based upon
inconvenience, loss of use of the product, loss of time, loss of profits, loss of business
opportunity, loss of goodwill, interference with business relationships, or other commercial loss,
even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion
of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada,
contact ViewSonic or your local ViewSonic dealer.
The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is
subject to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com under Support/Warranty Information.
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during
the warranty period. If a product proves to be defective in material or workmanship during the warranty period,
ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts
may include remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic LCD Commercial Displays are warranted for 3 years for all parts excluding the light source and 3
years for labor from the date of the first customer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product
modification, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electrical power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specifications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is
displayed on the product for an extended period of time.
4. Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the
attached Customer Support page). You will need to provide your product’s serial number, so please record the
product information in the space provided below on your purchase for your future use. Please retain your receipt
of proof of purchase to support your warranty claim.
For Your Records
Product Name: _______________________ Model Number: _________________________________
Document Number: ___________________ Serial Number: _________________________________
Purchase Date: ______________________ Extended Warranty Purchase? _________________(Y/N)
If so, what date does warranty expire? _______________
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)
your address, (d) a description of the problem, and (e) the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the
implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss
of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference
with business relationships, or other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099
http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA de CV.
Calle Juarez 284 local 2
Col. Bugambilias C.P: 83140
Tel: 01-66-22-14-9005
E-Mail: disc2@hmo.megared.net.mx
Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio:
29 SUR 721 COL. LA PAZ
72160 PUEBLA, PUE.
Tel: 01(52).222.891.55.77 CON 10 LINEAS
E-Mail: datos@puebla.megared.net.mx
Chihuahua
Soluciones Globales en Computación
C. Magisterio # 3321 Col. Magisterial
Chihuahua, Chih.
Tel: 4136954
E-Mail: Cefeo@soluglobales.com
Distrito Federal:
QPLUS, S.A. de C.V.
Av. Coyoacán 931
Col. Del Valle 03100, México, D.F.
Tel: 01(52)55-50-00-27-35
E-Mail : gacosta@qplus.com.mx
CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
ENTRE PINZÓN Y ALVARADO
Fracc. Reforma C.P. 91919
Tel: 01-22-91-00-31-67
E-Mail: gacosta@qplus.com.mx
Cuernavaca
Compusupport de Cuernavaca SA de CV
Francisco Leyva # 178 Col. Miguel Hidalgo
C.P. 62040, Cuernavaca Morelos
Tel: 01 777 3180579 / 01 777 3124014
E-Mail: aquevedo@compusupportcva.com