view21 VV107ZRH User Manual

User Guide

Smart HD Digital TV Recorder

with WiFi

More than a digital TV recorder

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2 Welcome

Welcome

We think simplicity and focus are the hallmarks of remarkable technology. Our View21® products are designed in the UK, for the UK – providing relevant smart features in an attractive package that’s easy to use and brilliantly capable.

More than a digital TV recorder

A FREEVIEW digital box gives you digital TV channels and digital radio stations, without a subscription or contract. For more information about FREEVIEW and to check reception in your area, visit www.freeview.co.uk

This product is capable of receiving and decoding Dolby Digital Plus. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

Note: Use of any electrical equipment should be undertaken with care. Please read the warnings on page 48 before using your digital box. This digital box is for household use only.

Registering your View21 box helps you stay up to date with the latest apps and software updates. It only takes a few minutes. Visit view21.com/register

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Getting set up

Getting started

Advanced box features

Settings menu

Software updates

Troubleshooting

Specifications

Guarantee & legal

Support & contact

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4 Full contents

Full contents

01 Getting set up

What’s in the box 6

Your View21 box 7

Your remote 8

Setting up 9

Easy install 10

Connecting to the Internet via WiFi 11

Advanced install 12

02 Getting started

Using your View21 box 14

Selecting channels 14 Changing the volume 14 Mute 15 Pausing live TV 15 Re co rding 15 Using the Guide 16 Using the Library 16 Other remote control buttons 16

Using online apps 20

Select and run an application 20 BBC iPlayer 20 Flickr 20 YouTu be 20 Twitt er 21

View21 companion apps 22

Use of the app requires 22 Using the View21 Play app (iPad/iPhone) 22 Watch live TV 22 View a recording 22 Make a recording before you view it 23 Browse the programme guide 23 Set a reminder 23 View21 Photo app 23

03 Advanced box features

Main Menu 24

Opening a function 24

Programme guide 24

Guide 24 Guide structure 25 Guide format options 25 Programme information 25 Set the default Guide format 26 Change the Guide format 26 Set the time window 26 Navigate to and watch a programme 26 Navigate to a Genre list 26 Record the programme you are watching 26 Cancel a recording 27 Record a future programme 27 Cancel a future recording 27

Resolving recording conflicts 28 Setting a reminder 28 Cancel a reminder 28

Library 29

Access the Library 29 Playing a recording 30 Pausing and resuming play 30 Play a recording ‘Resume play’ and ‘Play from start’ options 30 Play a recording using the ‘Play from time’ option 30 Protecting a recording 30 Stopping play 31 Deleting a recording 31 Playback (or rewind) at higher speeds 31 Sorting Library contacts 31 Invert the sort order 31 Preview a recording 31 Library quick key buttons 32

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04 Settings menu

Display and audio settings 34

Navigate and edit the System menu 34 HDMI video output 34 Audio output 34 Screen size 34 Default programme guide view 34 Default Librar y view 34 Menu transparency 34 Menu timeout 35 Lip-sync 35 12/24 hour clock 35

Language settings 35

Audio language 35 Subtitle language 35 Audio description 35 Subtitles 35

Parental settings 36

Set system PIN 36 Allow First Time Installation 36 Allow hard drive format 36 PIN required for recordings

with guidance 36

Freeview+ settings 37

Default recording mode 37 Series link mode 37 Live Pause amount 37 Add to start of recording 37 Add to end of recording 37 Skip forwards time 37 Skip backwards time 37 Automatic hard drive space management 37 Format hard disk drive 38

System settings 38

First Time Installation 38 Channel retune 38 WiFi setup 39 Auto standby 39 Automatic updates 39 Network change notification 39 System information 39 Front panel lights 39 Revert to default settings 39 Manual retune 39

05 Software updates

Software updating process 42

06 Troubleshooting

Troubleshooting help 44

07 Specifications View21 box specifications 46

08 Guarantee & legal

Warnings 48 Guarantee 48 View21 disclaimer 49

09 Support & contact

Support and contact 51

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6 Getting set up

Getting set up

What’s in the box

2 x AAA batteries

HDMI cable

Power supplyView21 box

Remote control

RF cable

Ethernet cable

Router

You will also need

• Rooftop aerial: It is recommended that you use a wideband rooftop aerial for your Veiw21 box to work properly.

• TV: A TV equipped with an HDMI socket (recommended set up).

• Freeview coverage: For more information about Freeview

and to check reception in your area, visit ww w.freeview.co.uk

• Quick Start Guide • User Guide

To access online smart services

You will also need

Broadband connected router: Connecting to the internet enables you to use smart services. To use online apps and features like BBC iPlayer, you will need to connect your View21 box to an internet connected router, either via WiFi or using an Ethernet cable.

If you want to use View21 companion apps your router must be WiFi enabled.

Ethernet cable: If you are not using WiFi, you will need an Ethernet cable to connect your View21 box to a router.

Not included

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Your View21 box

Power/Standby

RF IN

(Aerial Input)

RF OUT

(Aerial Output)

NETWORK

USB

HDMI

S/PDIF

DC IN

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8 Getting set up

Your remote

0 – 9: Numerical keys

Navigation:

Navigate up/down /lef t/right in

menus/on screen displays

OK: Press to confirm

current selection

Mute: Turn s

your TV sound

on/off

Guide: Display the TV

programme guide

Play/Pause: Toggle ac tion for

recordings and Live Pause TV

Fast Forward: (1) Fast

Forward at variable speed s (2) Step through menu bars

Back: Return to previous

Record: (1) Record a programme

(2) Set a future recording

Information: Display information

about programmes and recordings

Menu: Display the M ain Menu

Exit: Exit the menu

and return to live TV

Power: Switch th e View21

box to stan dby

Swap: (1) Swap between previous and

currently watched T V channels (2) Toggle Show/Hide of quick key buttons in menus

Tex t: Load text

services available on some channels

Library: Display a library of

previously recorded programming

Rewind: (1) Fast Rewind at

variable speeds (2) Ste p through

menu bars

Stop: Stops re cording or live

paused T V

AD: Set Audio

Description on/off

Subtitles:

Set subtitles on/off

Channels: Changes your TV channels

Volum e: Change s your TV volume

Coloured Buttons:

Navigation quick keys

Online: Display the

online menu

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Connect an Ethernet cable (not included) to the NETWORK connection

on your View21 box.

Connect the other end of the Ethernet cable to a free Ethernet socket

on the back of your router.

If you are unable to connect the View21 box to your router using either WiFi or an Ethernet cable, alternative methods are available such as Home Plugs/ Powerline. Visit view21.com/support for more information.

Setting up

Connecting via HDMI (recommended) Internet connection via Ethernet cable

Connect the aerial cable between the RF IN socket on

your View21 box and your external aerial wall socket.

Connect the HDMI cable between the HDMI socket

on the back of your View21 box and an HDMI socket on your HD Ready TV.

Connect the power supply to the DC IN connection

on the back of your View21 box and connect the 3 Pin Plug to a power socket.

If you plan to connect to the internet via WiFi, skip this step and continue with setting up your View21 box.

To connect to an internet router using an Ethernet cable:

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Easy install (recommended)

If ‘Easy’ is not already selected, press button

on your remote control to select it.

Press the button to begin. The ‘Easy

Setup’ screen will be displayed with the ‘TV Setup’ function selected. How your View21 box is connected to your TV will also be shown.

Press the button. The ‘Set PIN’ function

will be selected.

You can choose a new PIN using the number

keys, press OK to confirm your selection. Alternatively press the button to skip this stage, the PIN can be set later.

The ‘Tuning’ function will be selected,

showing the number of TV and Radio channels currently stored in the View21 box. On your first setup, these will both be 0.

Press the button. The system scans for TV

and Radio channels and updates the number of channels found. During this time a progress bar advances until complete (100%). This step takes about 8 minutes.

When scanning has finished, the screen

displays ‘Installation complete’.

Press the button to begin watching

the first T V channel stored.

When you first connect your View21 box to a TV and turn it on, the ‘First Time Installation’ screen will be displayed.

Easy install is the recommended option as it will attempt to find the optimal settings for your TV and View21 box.

‘First Time Installation’ will scan for TV and Radio channels and store the results on the View21 box. This process will take approximately 8-10 minutes to complete.

You can press at any time to return to the previous step.

If multiple T V regions are available in your area, you will be prompted to choose a region during the installation process.

Tip: Remember to make a note of your PIN for later

use. The default PIN setting is 0000, if you choose to skip the ‘Set PIN’ stage, this will remain the Parental PIN number until changed.

If you change your PIN, write it here.

Easy install may not always provide the optimum setting level for your TV. If you know the screen size (aspect ratio) of your display you can set this manually by following the Advanced install set up process.

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Once you have finished setting up your View21 box, you can connect to the internet via WiFi if required.

To connect to an internet router using WiFi, make sure your router, View21 box and TV are switched on.

To connect via WiFi:

Press the button to display the Main Menu.

Repeatedly press the button or button to select ‘Settings’ in the

bar.

Press the button.

Repeatedly press the button or button to select ‘System’ in the

Settings bar.

Press the button.

Use the and buttons to select

‘WiFi setup’.

Connecting to the Internet via WiFi

Press the button.

Use the and buttons to select your WiFi router

from the displayed list of WiFi connections.

Press the button.

If your WiFi is password-protected, enter the password.

To accept the WiFi connection details, press the

button. Or press the button to exit the function without applying any changes.

You are now connected to the internet via your WiFi router. You will only need to re-enter your password if it changes, or if you re-run the install process for your View21 box.

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12 Getting set up

Press the button to select the resolution

of your TV.

Repeatedly press the button until the

resolution of your TV appears in the highlighted panel.

Advanced install

The Easy install is the recommended installation option.

However you may want to choose the ‘Advanced’ option to manually select the specific aspect ratio or display resolution of your screen.

To perform an ‘Advanced’ installation

If ‘Advanced’ is not already selected, press .

Repeatedly press the button until the screen

size (aspect ratio) of your TV appears in the highlighted panel.

Press the button. The ‘Advanced Setup’

screen will be displayed with the ‘TV Setup’ function selected. How your View21 box is connected to your TV will also be shown.

Press the button.

Tip: You can re-run the install process at any

time, see page 38.

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Press the button. The ‘Set PIN’ function

will be selected.

Press the button. The PIN can be set later.

The ‘Tuning’ function will be selected,

showing the number of TV and Radio channels currently stored in the View21 box. On your first setup, these will both be 0.

Press the button. The system scans for TV

and Radio channels and updates the number of channels found. During this time a progress bar advances until complete (100%). This step takes about 8 minutes.

When scanning has finished, the screen

displays ‘Installation complete’.

Press the button to set up your WiFi

connection, or the button to begin watching the first TV channel stored.

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14 Getting started

Getting started

Using your View21 box

Your View21 box has some functions you will use every day, and others that you only use occasionally.

You can find commonly used functions in this section so you can get your digital box up and running as quickly as possible.

We suggest you read this section carefully, then use other sections when you need extra information or guidance for settings.

Selecting channels

This can be done in several ways:

• Directly from the numerical keypad on the remote control

• Using the and buttons on

the remote control.

• Using the Guide

Using the numerical keypad:

Enter the channel number using the numerical

keys on the remote control. As they are entered they are displayed in the top right of the screen.

To enter ‘13’ for example, enter 1 and then

soon after, enter 3.

The TV will switch to channel 13.

If the delay between pressing 1 and 3 is too long, then the digits will not be read as 13.

Using the channel change buttons:

Press the button to change to the next channel.

Press the button to change to the previous channel.

Changing the volume

You can change the volume using the V+ and V- buttons on the remote control.

Press the button to increase the volume.

Press the button to decrease the volume.

A symbol will be displayed in the top right of the screen to indicate the volume level is being changed.

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Pausing live TV

You can pause the TV channel you are watching and resume watching it from the paused position (provided you have not changed to another channel during this time). You can Fast Forward (up to the current time) and Rewind to any time from the time you started viewing the channel.

The amount you can Rewind can be set with the ‘Live Pause Amount’ option in the ‘Freeview+’ menu, see page 37.

To pause a live TV programme:

• Press the button. The TV picture will

freeze.

To resume play of the TV programme:

• Press the button to resume playback from the paused time.

To Rewind a paused T V programme:

Repeatedly press the

button until the desired Rewind speed is displayed in the bottom left of screen.

Press the button to resume playback at

normal speed. The Rewind time relative to live TV will be shown in the bottom left corner.

Each press of the or button steps through the preset speeds: x2, x4, x8, x16, x32, x64.

Mute

To turn off the sound:

Press the button on the remote control.

The mute symbol will be displayed in the top right of the screen and the sound will be turned off.

To restore the sound at its previous level,

press the button again.

To Fast Forward a paused TV programme:

Repeatedly press the button until the

desired forward speed is displayed in the bottom left of screen. Each press of the or

button steps through the preset

speeds: x2, x4, x8, x16, x32, x64.

Press the button to resume playback at

normal speed.

Recording

The button is used to record programmes while watching Live TV or from the Guide.

To record a programme:

While watching live TV, press the button.

If the programme you are watching is not part

of a series, the programme will start to record.

If the programme you are watching is an episode

of a series, then a message box will be displayed:

• Record once

• Record series

Use the or buttons to select an option.

Press to start recording.

Future programmes can be scheduled for recording in the Guide. For more information see page 27.

Conflict Management, see page 28.

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16 Getting started

Other remote control buttons

Exit

Press the

button at any time to exit a menu

and return to live T V.

Using the Library

The Library lists the recordings you have made and stored on the View21 box. The recordings can be selected and played from here.

Playing a recording:

Press the

button on the remote

control to open the Library.

Use the and buttons to select

the recording you wish to play.

Press the or button on the

remote control.

The recording will start to play from the beginning.

Using the Guide

The Guide lets you view information about current and scheduled TV and Radio programmes. Here you can select a programme to watch or listen to. When you open the Guide, the current channel is displayed at the top of the list with the programme being watched highlighted.

Press the button to display the Guide.

Use the and buttons to select a channel

to browse.

Use the and buttons to move along the

channel row to select the desired programme.

Available options for the programme selected will be displayed as well as a brief description.

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+ 36 hidden pages

view21 VV107ZRH User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual