Videx 4000 Series, 4810N-0, 4810N-2, 4810N-1D, 4810N-1 Technical Manual
...
TECHNICAL MANUAL
EDITION 2.0.8
GSM DOOR INTERCOM
SYSTEM
(Up
to 50 call buttons
)
PAGE 2 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.8
PAGE 3 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.8
CONTENTS
MANUAL INTRODUCTION ............................................................................................................................... 4
SYSTEM INTRODUCTION ............................................................................................................................... 4
PRECAUTIONARY ADVICE ............................................................................................................................. 5
SYSTEM COMPONENTS ................................................................................................................................. 6
INTERCOM MODULE ................................................................................................................................... 6
EXTENSION BUTTON MODULES ............................................................................................................... 7
CODELOCK MODULE (4800) ...................................................................................................................... 8
ART.4800 CODELOCK INITIAL PROGRAMMING ...................................................................................... 9
ART.4800 CODELOCK REPROGRAMMING GUIDE ................................................................................ 10
DOOR PANEL MOUNTING FRAMES ........................................................................................................ 11
POWER SUPPLY ............................................................................................................................................ 11
WIRING DIAGRAMS ....................................................................................................................................... 12
PUSH TO EXIT BUTTON AND AUXILIARY INPUTS/OUTPUTS ................................................................... 13
STATUS INDICATION INPUT ......................................................................................................................... 14
ALL CALLS DIVERT FACILITY AND CALL BUTTONS DISABLED FACILITY .............................................. 14
CABLE SIZE GUIDE ........................................................................................................................................ 15
INSTALLATION ............................................................................................................................................... 15
PANEL CARE .................................................................................................................................................. 15
TESTING, POWER UP AND RESET .............................................................................................................. 16
RESET TO FACTORY DEFAULTS ............................................................................................................ 16
PROGRAMMING ............................................................................................................................................. 16
PROGRAMMING BY TEXT MESSAGE .......................................................................................................... 17
STORING THE CALL BUTTON TELEPHONE NUMBERS (STN) (STD) .................................................. 18
STORING A TELEPHONE NUMBER FOR DIAL IN DOOR RELEASE (STR) .......................................... 18
SET CALL TIME (SPT) ............................................................................................................................... 19
SET RELAY TIME (RLT) ............................................................................................................................. 19
SET AO (AUXILIARY OUTPUT) TIME (FOR AOM = 01 ONLY) (AOT) ..................................................... 20
SET AO (AUXILIARY OUTPUT) MODE (AOM) .......................................................................................... 20
CHANGING THE FOUR DIGIT CODE (CDE) ............................................................................................ 20
SET DAYS TO WAIT BEFORE MAKING A CALL (NOD) .......................................................................... 20
DIVERT TIME (DIT) .................................................................................................................................... 21
FORCED DIAL (DLE) .................................................................................................................................. 21
STORE SMS AUXILIARY MESSAGE (SMS) ............................................................................................. 21
PROGRAM BY ‘AT’ COMMANDS (PRG) ................................................................................................... 22
STORE CREDIT BALANCE CHECK STRING (SDL) ................................................................................. 22
STORE THE MASTER TELEPHONE NUMBER (STM) ............................................................................. 22
STORE THE TIME BAND (TBA) ................................................................................................................. 22
ENABLING/DISABLING SILENT DIALLING ............................................................................................... 23
ENABLING/DISABLING ADDITIONAL DIVERTS ....................................................................................... 24
PROGRAMMING BY PC ................................................................................................................................. 24
SYSTEM OPERATION .................................................................................................................................... 29
USER COMMANDS ........................................................................................................................................ 29
CHECKING THE BALANCE (BAL) ............................................................................................................. 30
UNDERSTANDING THE SIGNAL STRENGTH (SIG) ................................................................................ 30
DIALLING INTO THE INTERCOM FROM ANOTHER TELEPHONE ......................................................... 30
RECORD SHEET ............................................................................................................................................ 31
DIAL IN ACCESS CONTROL MEMORY RECORD SHEET ........................................................................... 33
UNDERSTANDING THE BEEPS .................................................................................................................... 36
TROUBLE SHOOTING.................................................................................................................................... 37
PAGE 4 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.8
MANUAL INTRODUCTION
The information in this manual is intended as an installation and commissioning guide for
the GSM door intercom system. This manual should be read carefully before the
installation commences. Any damage caused to the equipment due to faulty installations
where the information in this manual has not been followed is not the responsibility of
Videx Security Ltd.
VIDEX run free training courses for engineers who have not installed this system before. Technical
help is also available on 0191 224 3174 during office hours or via e-mail tech@videx-security.com
.
SYSTEM INTRODUCTION
The system is designed to work on the same technology as mobile phones. It enables a
call to be made from an entry point (Door, gate etc), to any telephone number (mobile or
land line). Up to 50 call buttons can be connected to the door panel, each able to call two
telephone numbers (If the first is busy or not answered, the call can be diverted to the
second) or with the additional divert facility enabled it is possible to have up to 10 call
buttons each with 1 primary number and 5 divert numbers. Features of the system include
a dry contact relay output, an open collector auxiliary output, push to exit input and
switched 0V auxiliary input. Programming of the telephone numbers and additional
features can be carried out via text messaging or PC using a specially designed Windows
program. An additional access control feature for up to 250 telephone numbers is also
available on the system allowing a number of callers to open the gate/door simply by
dialling the telephone number of the intercom panel (The intercom panel will not answer
these calls but will activate the relay output).
A SIM card is required for this product but not supplied. It is recommended to choose the
SIM card which has the best coverage for the area in which the intercom panel will be
installed. Both contract and ‘Pay as you go’ SIM cards can be used but if using a ‘Pay as
you go’ we would recommend setting up an automatic top up to avoid running short on
credit and loosing the use of the intercom panel. Alternatively if you already have a
contract mobile phone it should be possible to get a second SIM card and telephone
number on the existing account. For more information contact the SIM card provider or
visit their web sites.
Network provider selection: It is imperative for the reliably operation of the system that
the best network provider for the area is selected. Problems such as network
disconnection can occur if the provider has signal or interference problems for that area.
We would recommend using a GSM signal strength meter to survey the intended antenna
location. Contact Videx for more information on where to purchase a tester. As an initial
check, also go to www.sitefinder.ofcom.org.uk
and enter the postcode of the intended
installation. This will show all transmitters in the area. It is advised to choose the closest
one or if there are many then choose a transmitter working on 900MHz as this frequency
works best through obstacles such as walls, buildings etc. The antenna should always be
mounted vertically at the highest point possible. Metal structures and sources of
interference such as power cables, control panels etc can affect signals and so the
antenna should be mounted away from these.
When registering a new SIM you may be asked for the IMEI number. This is the unique
serial number of the GSM intercom and can be found on the rear of the module just below
the SIM holder on a white label. It’s the long number below the barcode.
PAGE 5 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.8
PRECAUTIONARY ADVICE
o When mounting the GSM antenna, choose a location which is away from human
interaction and away from the intercom panel. Route the GSM antenna cable from
the intercom panel so that it is separate from the power supply cables and
microphone wire.
o Always ensure the power is off to the intercom panel before inserting or removing
the SIM card.
o New SIM cards will need registering before they can be used. Full details of how
this is done can normally be found in the SIM card pack. It will normally require that
the SIM card is inserted into a mobile phone, a number dialled and instructions
followed. While the SIM is in the mobile phone it would be a good time to disable
any PIN codes, call diverts, ring back and disable features such as voicemail and
text alerts. Details of how to do this can be found on the SIM card provider’s web
site or by calling their customer services. Please use one of the following SIM card
providers (Vodafone, TMobile, O2 or Orange). We do not recommend using 3 at
this present time.
o To be able to receive text messages from the intercom panel, the SIM card will
require an SMS service centre number. This is normally preinstalled on new SIM
cards but if you are having trouble receiving SMS messages you will need to
confirm this by inserting the SIM card into a telephone and using the telephones
menu options to check it. If a number is not programmed then it should be
programmed while in the telephone (The number can be obtained from the service
provider).
o Voicemail and text alerts must be switched off on the SIM card when using the dial
in to release the door/gate feature. For Vodafone and O2 this can be done while the
SIM card is in the intercom panel. For Orange and T-Mobile the SIM card must be
remove and put into a mobile phone.
o When storing the intercom panel’s telephone number in your own mobile phone
avoid using an obvious name such as ‘Front Door, or ‘My Gate’ as this would make
it easy to decipher if your phone was lost or stolen.
o The PIN request feature must be disabled on the SIM card before using it in the
Intercom panel. It is likely on a new SIM card that it will not be enabled but if it is, it
will prevent the system from working at all.
o This product may not be suitable for installation in hospitals, health care facilities or
in the presence of flammable gases or liquids. Seek advice and authorisation before
installing this product in these locations.
IMPORTANT NOTE ABOUT SIM CARD
When using a pay monthly SIM card you must ask the service provider to put a spend limit
(Credit limit) on the account (Vodafone call this service ‘spend checker’). This is to
safeguard against possible problems which could result in a large phone bill at the end of
the month. All providers offer this service. You will need to either ring them or e-mail them
to set this up. Automatic top ups should also have a monthly limit. We would suggest a
limit of £50.00 which should be more than enough.
PAGE 6 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.8
SYSTEM COMPONENTS
A system comprises of an intercom panel, power supply, SIM card and antenna. The
intercom panel is of modular design allowing it to be customised to the installation
requirements by including proximity access control, coded access or bioaccess and also
including the correct number of call buttons.
INTERCOM MODULE
The intercom panel can include any of the modules from the 4000 Series range and uses
the standard 4000 series surface and flush mounting frames. The GSM amplifier module is
however essential and includes all the GSM communication electronics, SIM card
(Supplied seperately) and connections. The intercom module is available in a 0 button, 1
button, 2 button, & 4 button configuration as shown below along with their part numbers.
Art.4810N-0 Art.4810N-1 Art.4810N-2 Art.4810N-1D Art.4810N-2D
DIP SWITCH SETTINGS
CONNECTION DESCRIPTION
+12V 12Vdc – 14Vdc input
0V Ground connection
AO 0V auxiliary output (Open collector) Max. 150mA
C Common connection of dry contact relay
NO Normally open connection of dry contact relay
NC Normally closed connection of dry contact relay
a
b
c
d
e
f
g
1
2
3
4
5
6
7
8
1 2 GAIN (dB)
ON ON 6
ON OFF 12
OFF ON 18
OFF OFF 23.5
1 1 1 1
2 2
3
3
4
ON
1 2
Relay contacts:
3A@24Vdc
3A@120Vac
Button matrix for connecting up to 50 call buttons, PTE, and auxiliary inputs. See
following pages for connections
The PTE (push to exit button) connects across g-6
Auxiliary 1 input connects across g-5
Auxiliary 2 input connects across g-4
There are 2 dip-switches located on
the back of the module. They can be
used to alter the volume from the
Door Intercom speaker. Additionally,
the volume can also be adjusted
during a call via the telephone
ke
yp
ad.
PAGE 7 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.8
EXTENSION BUTTON MODULES
The GSM intercom module will accept up to 50 call buttons. Any of the standard 4000
series button modules can be used as shown below (Button 1 is in the bottom right corner
counting up).
Button connections to the GSM module are shown below. (Note: For clarity power and
other connections are not shown below). Also take care when using additional button
modules with intercom modules which also have buttons. For example, an intercom
module with one button means the extension button modules must begin from button 2, an
intercom module with 2 buttons means the extension module must begin from button 3.
Button module notes:
If the GSM module has 1 button, the additional button module buttons should be addressed beginning with 2 (i.e. The first
button of the button module should be connected between a & 2, the next between a & 3 etc)
If the GSM module has 2 buttons, the additional button module buttons should be addressed beginning with 3 (i.e. The first
button of the button module should be connected between a & 3, the next between a & 4 etc)
If the GSM module has 4 buttons, the additional button module buttons should be addressed beginning with 5 (i.e. The first
button of the button module should be connected between a & 5, the next between a & 6 etc)
1
2
3
4
5
6
7
8
9
10
PAGE 8 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.8
CODELOCK MODULE (4800)
The 4800 codelock includes three relay outputs, two push to exit button inputs and
operates from a 12-24V ac/dc power supply. Up to 2 unique codes can be programmed,
each in the range of 4-8 digits. Relay time can be programmed from 01 – 99 seconds or
set to latching mode with a relay time of 00 (To latch, type in the code followed by Enter, to
unlatch, type in the code followed by clear).
Art.4800 Connections
Connection Function
+ 12-24V ac/dc power input
- 0V power input
C1 Common connection of relay 1 (Dry contact)
NO1 Normally open connection of relay 1 (Dry contact)
NC1 Normally closed connection of relay 1 (Dry contact)
C2 Common connection of relay 2 (Dry contact)
NO2 Normally open connection of relay 2 (Dry contact)
NC2 Normally closed connection of relay 2 (Dry contact)
C3 Common connection of relay 3 (Dry contact)
NO3 Normally open connection of relay 3 (Dry contact)
NC3 Normally closed connection of relay 3 (Dry contact)
SW1 Push to exit input for relay 1 (Triggered by 0V)
SW2 Push to exit input for relay 2 (Triggered by 0V)
PAGE 9 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.8
ART.4800 CODELOCK INITIAL PROGRAMMING
All programming is carried out using the codelock keypad. The programming menu is
protected by an engineer’s code. The factory default engineers code is 111111 (6x1). This
code can be changed to any four to eight digit code during the program but must be
different to the codes used to gain entry. Follow the flow chart to setup the system:-
Enter the engineers
code.
111111
Then press enter
The red LED will illuminate to acknowledge programming mode. If the red
LED does not illuminate check the master code is correct. If the master
code may have been changed from the factory default and you do not
know what it is then follow the factory default procedure on the following
page.
Enter a new engineers
code or enter the same
engineers code again
followed b
y
enter
This code can be from 4 – 8 digits and will not activate a relay. It can only
be used to enter programming mode.
Note this new code in the box provided on the next page. It will be needed
to re-program the codes in the future.
Enter the access code
for relay 1 and then
press enter
This code will be used to open the door/gate (Relay 1). The code can be
from 4 – 8 digits long and must be different from the engineer’s code.
Enter a two digit relay 1
time from 00 – 99 and
then
p
ress enter
This is the time the relay 1 will energise for. 00 will latch the relay when
the code is entered and require the code followed by clear to unlatch.
Enter the access code
for relay 2 and then
press enter
This code will be used to open the door/gate (Relay 2). The code can be
from 4 – 8 digits long and must be different from the engineer’s code.
Enter a two digit relay 2
time from 00 – 99 and
then
p
ress enter
This is the time the relay 2 will energise for. 00 will latch the relay when
the code is entered and require the code followed by clear to unlatch.
More
codes?
YES
NO
Press enter twice
The red LED will go off to confirm the exit from programming mode.
Enter the access code
for relay 3 and then
press enter
This code will be used to open the door/gate (Relay 3). The code can be
from 4 – 8 digits long and must be different from the engineer’s code.
Enter a two digit relay 3
time from 00 – 99 and
then
p
ress enter
This is the time the relay 3 will energise for. 00 will latch the relay when
the code is entered and require the code followed by clear to unlatch.
More
codes?
YES
NO
PAGE 10 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.8
ART.4800 CODELOCK REPROGRAMMING GUIDE
Enter the
engineer’s
code
Press Enter
RED Light will
illuminate *
Notes:
* If the red light does not illuminate, the engineers code is incorrect. Follow the factory default procedure below.
** On the first loop of the flow chart its relay 1, second loop is relay 2.
FACTORY DEFAULT PROCEDURE
Step 1 Remove the power from the keypad
Step 2 Press and hold the enter button while re-powering the keypad
Step 3 Release the enter button. The factory engineer’s code is restored to 111111 (6 x 1)
Re-Enter the
engineer’s
code
Alternatively enter a
new engineer’s
code (4-8 digits)
Press Enter
Enter relay
code
Relay code (4 – 8
digits) operates the
door or gate. **
Press Enter
Enter relay
time
Press Enter
Two digits (01 – 99 Sec
or 00 for remain open)
More
doors?
NO
Press Enter
twice to exit
programming
RED Light will
switch off
Repeat steps
for relay 2 &
relay 3
YES
Engineers code
Relay 1 code
Relay 2 code
Relay 3 code
Relay 1 Time
Relay 2 Time
Relay 3 Time
PAGE 11 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.8
DOOR PANEL MOUNTING FRAMES
Both surface and flush mounting frames are available. The size of the frame will depend
on the number of modules that make up the door panel. The last digit of the frame code
indicates the number of modules it will take. Frames are available in gun metal gray finish,
chrome finish (Suffix \C to the frame code) or gold finish (Suffix \G to the frame code).
Flush frames:
Surface frames:
POWER SUPPLY
The GSM intercom panel is designed to work with power supplies in the range or 1214Vdc. The power supply should be capable of supplying a constant current of no less
than 1 amp (If the system is to work with failsafe lock releases or magnetic locks we would
recommend a minimum of 2 amps). The following Videx power supplies can be used:-
AMR2-12 12-14Vdc 2A switched mode PSU
Art.521B 13.5Vdc 1A DIN box PSU
SP29 13.8Vdc 2A boxed PSU with battery back up facility
SP28 13.8Vdc 3A boxed PSU with battery back up facility
ANTENNA
The GSM antenna connects to the SMA female bulkhead on the rear of the module. A
GSM antenna with a SMA male connector should be used.
Note: An antenna must always be connected.
Note: Always route the GSM cable away from the microphone wires and the power
supply wires to avoid interference on the speech channels.
PAGE 12 of 40 GSM DOOR INTERCOM TECHNICAL MANUAL VER 2.0.8
WIRING DIAGRAMS
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