VIDEOJET DataFlex 6320, DataFlex 6420 Service Manual

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Videojet

DataFlex 6320

Service Manual

P/N 462394-01

Revision: AA, March 2013

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reserved.

This document is the property of Videojet Technologies Inc. and contains confidential and

proprietary information owned by Videojet. Any unauthorized copying, use or disclosure of it

without the prior written permission of Videojet is strictly prohibited.

Videojet Technologies Inc.

1500 Mittel Boulevard Phone: 1-800-843-3610 Offices - USA: Atlanta, Chicago Wood Dale, IL Fax: 1-800-582-1343 Int’l: Canada, France, Germany, Ireland, Japan, Spain, 60191-1073 USA Int’l Fax: 630-616-3629 Singapore, Netherlands, and United Kingdom

www.videojet.com Distributors Worldwide

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Warning

Compliance Information

For Customers in U.S.A.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide responsible protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference. In such cases, the users will be required to correct the interference at their own expense.

Shielded cables must be used with this unit to ensure compliance with Class A FCC limits.

The user may find the following booklet prepared by the Federal Communications Commission helpful: Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock No. 004-0000345-4. This equipment has been tested and certified for compliance with U.S. regulations regarding safety and electrical emissions by TUV Rheinland of North America, Inc.

For Customers in Canada

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

This equipment has been tested and certified for compliance with Canadian regulations regarding safety and electrical emissions by TUV Rheinland of North America, Inc.

How to Identify and Resolve

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Videojet DataFlex 6320 Service Manual

Pour la Clientèle du Canada

Le present appareil numerique n’emet pas de bruits radioelectriques depassant les limites applicales aux appareils numerique de las class A prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada.

Cet équipement est certifié CSA.

For Customers in the European Union

This equipment displays the CE mark to indicate conformance to the following legislation:

EN 61000-6-2 Generic Immunity standard, Industrial

Environment.

EN 61000-3-3 Voltage Fluctuation and Flicker EN 55022: Class A Radio Disturbance Characteristics: Limits &

Methods of measurement for IT Equipment.

EN 55024 Immunity Characteristics: Limits & Methods of

measurement for IT Equipment.

Following the provisions of EU EMC Directive 2004/108/EC

EC Low Voltage Directive 2006/95/EC

Essential health and safety requirements relating to electrical equipment designed for use within certain voltage limits.

EN 60950-1

Safety requirements for information technology equipment including electrical business equipment.

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Support and Training

Contact Information

If you have any questions or need assistance, please contact Videojet Technologies Inc. at 1-800-843-3610 (for all customers within the United States). Outside the U.S., customers should contact their Videojet Technologies Inc. distributor or subsidiary for assistance.

Videojet Technologies Inc.

1500 Mittel Boulevard

Wood Dale, IL 60191-1073 U.S.A.

Phone: 1-800-843-3610 Fax: 1-800-582-1343

International Fax: 630-616-3629

Web: www.videojet.com

Service Program

About Total Source Commitment

Total Source® TOTAL SERVICE PLUS RELIABILITY, is the Videojet Technologies Inc. commitment to provide you - our customer - the complete service you deserve.

The Total Source Commitment

The Videojet Total Source® Service Program is an integral part of our business in providing marks, codes, and images where, when, and how often customers specify for packages, products, or printed materials. Our commitment includes:

• Applications support

• Installation services

• Maintenance training

• Customer response center

• Technical support

• Field service

• Extended hours phone assistance

• Parts and supplies

•Repair service

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Videojet DataFlex 6320 Service Manual

Customer Training

If you wish to perform your own service and maintenance on the printer, Videojet Technologies Inc. highly recommends that you complete a Customer Training Course on the printer.

Note: The manuals are intended to be supplements to (and not replacements for) Videojet Technologies Inc. Customer Training.

For more information on Videojet Technologies Inc. Customer Training Courses, call 1-800-843-3610 (within the United States only). Outside the U.S., customer should contact a Videojet subsidiary office or their local Videojet distributor for more information.

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For Customers in U.S.A.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

For Customers in Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Pour la Clientèle du Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

For Customers in the European Union. . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Service Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Customer Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Chapter 1 — Safety

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Safety Conventions Used in the Manual. . . . . . . . . . . . . . . . . . . . . . . . 1–2

General Warning Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

General Caution Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Comply with Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Do Not Remove Warning Labels . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

Placement of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

Using Printer Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

Chapter 2 — Introduction

Equipment Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Related documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Theory of Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Intermittent Motion Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Continuous Motion Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Chapter 3 — Technical Description

Unpacking the Standard Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Installing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

Mounting Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

CLARiTY® Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6

Air Regulator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

Encoders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

Installing the Ribbon in the Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

Adjusting the Air Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

Working with Printer Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

Product Sensors/Print Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

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Interlocks and Annunciation. . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–12

Data Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–14

Switching the Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–15

Understanding Printhead LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16

Configuring the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–17

CLARiTY® Configuration Manager . . . . . . . . . . . . . . . . . . . . . . 3–17

Installing the CLARiTY® Configuration Manager . . . . . . . . . .3–18

Connecting the CLARiTY® Configuration

Manager to the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–19

Editing Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–24

Saving the Changes in the Printer . . . . . . . . . . . . . . . . . . . . . . . .3–25

Archiving the Current Parameters . . . . . . . . . . . . . . . . . . . . . . . .3–25

Loading a Saved Archive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–26

Working with the Configurable Inputs and Outputs . . . . . . . . . . . .3–26

Configuring the Inputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–26

Configuring the Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–28

Default Options Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–31

Chapter 4 — CLARiTY® Operating System

Getting started with the CLARiTY® . . . . . . . . . . . . . . . . . . . . . . . . . . .4–1

Using the Tools Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Working with Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–3

Working with Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–8

Working with Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–29

Password Protection Set-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–30

Chapter 5 — Maintenance

Maintaining the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–2

Replacing the Mains Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Maintaining the CLARiTY® Controller. . . . . . . . . . . . . . . . . . . . . . . . .5–2

Replacing the Mains Switch Assembly . . . . . . . . . . . . . . . . . . . . .5–3

Replacing the LCD Touch screen . . . . . . . . . . . . . . . . . . . . . . . . . .5–7

Removing the CLARiTY® Processor PCB. . . . . . . . . . . . . . . . . . 5–12

Maintaining the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–12

Removing and Reinstalling the Standard Cassette . . . . . . . . . .5–12

Replacing the Main PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12

Replacing the Ribbon Drive Motor Assembly . . . . . . . . . . . . . .5–17

Replacing the Printhead Drive Motor Assembly . . . . . . . . . . . . 5–18

Replacing the Printhead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–22

Replacing the Printhead Ribbon Cable . . . . . . . . . . . . . . . . . . . . 5–26

Replacing the Solenoid Valve Assembly . . . . . . . . . . . . . . . . . . .5–29

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Replacing the Air Cylinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31

Optical Calibration System Check . . . . . . . . . . . . . . . . . . . . . . . . 5–33

Replacing the Calibration Emitter Assembly . . . . . . . . . . . . . . . 5–36

Replacing the Calibration Detector Assembly . . . . . . . . . . . . . . 5–37

Replacing the Printhead Microswitch or

LED Indicator PCB Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–40

Replacing the Peel Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43

Replacing the Printhead Pivot Assembly . . . . . . . . . . . . . . . . . . 5–45

Replacing the Timing Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–48

Replacing the Linear Slide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–50

Maintaining the Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53

Replacing the Cassette Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53

Adjusting the Cassette Latch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54

Replacing a Cassette Mandrel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–56

Setting the End of Reel Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–57

Working with Print Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–59

Updating the CLARiTY® Operating Software . . . . . . . . . . . . . . . . . 5–62

Chapter 6 — System Events

Chapter 7 — Troubleshooting

Chapter 8 — Parts List

Standard Controller Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Cassette Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

Printer Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Printhead Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–8

Chapter 9 — Drawings

Printer Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Electrical Wiring Schematics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–8

Chapter 10 — Master Slave Setup

Working with Master/Slave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Master/Slave Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Master/Slave Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Master/Slave Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

Printer Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

Printer Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

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Videojet DataFlex 6320 Service Manual

Physical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10–2

Software Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10–3

Master/Slave Basic and Advanced Configuration . . . . . . . . . . 10–4

Using Master/Slave Mode - Group Job Select Mode . . . . . . .10–15

The Master Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10–16

The Slave Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–19

Using Master/Slave Mode - Group Control Mode . . . . . . . . . 10–19

The Master Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10–19

The Slave Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–22

Disabling Master/Slave Mode . . . . . . . . . . . . . . . . . . . . . . . . . .10–23

Appendix A — External Serial Interfaces

Working with the External Serial Interface. . . . . . . . . . . . . . . . . . . . . A–1

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Safety

Warning

This chapter contains the following topics:

• Safety conventions used throughout this manual

• Important safety guidelines to follow while operating the equipment

EQUIPMENT MAINTENANCE. Read this chapter thoroughly before attempting to install, operate, service, or maintain this product.

Introduction

The policy of Videojet Technologies Inc. is to manufacture printing/ coding systems and supplies that meet high standards of performance and reliability. Therefore, we employ strict quality control measures to eliminate the potential for defects and hazards in our products.

The intended use of this printer is to print information directly onto the product. Use of this equipment for any other purposes may lead to serious personal injury.

The safety guidelines provided in this chapter are intended to educate the operator on all safety issues, so that the operator can operate the printer safely.

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Videojet DataFlex 6320 Service Manual

Warning

Safety Conventions Used in the Manual

Specific safety information is listed throughout this manual in the form of Warning statements. Pay close attention to these statements as they contain important information that help in avoiding potential hazards to yourself or to the equipment.

General Warning Notices

The following warnings supplement the specific warnings that appear elsewhere in the manual. These are general warnings which must be read, completely understood, and applied by all the personnel involved in the operation, and/or the maintenance of the machine.

PERSONAL INJURY. Only trained service or maintenance personnel should perform these installation procedures. Qualified personnel have successfully completed the training courses, have sufficient experience with this printer, and are aware of the potential hazards to which they may be exposed.

PERSONAL INJURY. Before attempting any maintenance or repair on any part of the product, disconnect the printer from the main power supply and isolate the printer from any external energy sources including other connected equipment.

PERSONAL INJURY. Before connecting the compressed air supply to printer, ensure that the air supply has been isolated. Turn the regulator adjustment knob counter-clockwise.

PERSONAL INJURY. The printer uses an operator control console. Ensure that this panel is mounted at an appropriate working height and orientation for comfortable operation.

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Videojet DataFlex 6320 Service Manual

Warning

PERSONAL INJURY. Keep hands and clothing clear of the printer while it is on.

PERSONAL INJURY. To ensure that the connecting cables and pipes do not become a trip hazard or become entangled in any machinery, all connecting cables and pipes must be secured safely during installation.

ELECTRICAL HAZARD. Voltages used to connect the printer to other equipment must be limited to no greater than 50 V DC or peak AC.

ELECTRICAL HAZARD. Always wear a properly ground wristground strap when handling printed circuit boards. Failure to do so can result in damage to the board components due to static electricity.

PERSONAL INJURY. There are sections of the control board that are permanently powered via the on-board lithium battery. Therefore it is essential that the board should never be placed on, or stored in any conductive surface (including conductive, plastic bags etc.) as this would flatten the battery and/or potentially result in battery overheating. The battery is not to be replaced.

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Videojet DataFlex 6320 Service Manual

Caution

Warning

General Caution Notices

The following caution statements supplement the specific cautions that appear elsewhere in the manual. These are general cautions, which must be read, completely understood and applied by all the personnel involved with the operation, and/or the maintenance of the machine.

EQUIPMENT MAINTENANCE. Before and after performing any maintenance or repair on the product, check that the two safety labels are clearly visible. One is on the power supply cover and the other by the potential nip point next to the pulley in the printer body.

EQUIPMENT DAMAGE. The use of incompatible ribbon can seriously damage your printer and such damage is not covered by your printer warranty. Use only ribbon approved by your dealer.

Safety Guidelines

This section contains important safety guidelines pertaining to the operation and handling of the printer and associated equipment.

SAFETY GUIDELINES. Always observe the following safety guidelines when operating and handling the printer and associated equipment.

Comply with Electrical Codes

All the electrical wiring and connections must comply with applicable local codes. Consult the appropriate regulatory agency for further information.

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Do Not Remove Warning Labels

Warning

Do not, under any circumstances, remove or obstruct any warning or instruction labels on the printer.

Placement of the Printer

PERSONAL INJURY. Do not place the printer in a hazardous location. Hazardous locations might create an explosion, leading to personal injury.

Hazardous locations, as defined in the United States, are those areas that may contain hazardous materials in a quantity sufficient to create an explosion. These are defined in Article 500 of the ANSI/NFPA 70–1993.

Videojet DataFlex 6320 Service Manual

National Electrical Code

Outside the United States, you must ensure compliance with all local regulations regarding equipment placement in potentially hazardous locations.

Using Printer Accessories

To maintain regulatory approval for the printer, use only approved accessories when attaching any device to the equipment.

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Introduction

Warning

Figure 2-1: Videojet DataFlex 6320 Printer

This chapter contains the following topics:

• A description about the intended use of the product

• Information about this manual

• Information about other manuals that are associated with this printer

• A description of the theory of printing

PERSONAL INJURY. Read Chapter 1, “Safety” before attempting to operate the equipment.

Equipment Description

The Videojet DataFlex 6320 printer uses high-resolution thermal transfer technology with a unique electronic ribbon drive system. This system reduces the wear on printer parts and the maintenance adjustments normally associated with thermal transfer printers that use mechanical ribbon drives. The printer offers greater reliability and ease of operation

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Videojet DataFlex 6320 Service Manual

compared to earlier systems. It can print barcodes, dates, text, and graphics onto flexible packaging films and labels.

The printer is a suitable replacement for either hot stamp or rotary printers. It can print in either of the following modes:

• Intermittent Mode (i.e., while the substrate is stationary)

• Continuous Mode (i.e., while the substrate is moving)

It is suitable for use on most horizontal form/fill/seal, vertical form/ fill/seal, and self-adhesive labelling machines.

The product is available in either left-handed or right-handed versions to suit different configurations of the packaging machine.

The product is available in the following models:

• Standard - 53 mm print width option

• Standard - 32 mm print width option

About this Manual

This service manual includes information about installing, maintaining, troubleshooting, and servicing the printer. It also contains sections about the theory of operation and component identification, including an illustrated parts breakdown.

This document is intended to be used only by trained service personnel. It is intended to be a supplement to (and not a replacement for) formal training. Keep this manual in a safe location where it can be easily accessed for reference.

Theory of Printing

The following section explains the theory of printing of the thermal transfer printer (

• The printhead (item 6, Figure 2-2) contains miniature heating elements under a glass coating (300 dpi - 12 dots/min)

Videojet DataFlex 6320 Service Manual

Figure 2-2 on page 2-3):

• A carrier ribbon (item 5), with ink bonded to one side is used as the printing media

• The printhead presses the thermal transfer ribbon onto the substrate (item 2), with the ink side of ribbon in contact with the substrate

• Print elements heat small areas of the ribbon and this transfers the ink to the target substrate

• The printhead and the substrate move relative to each other

• The print elements are programmable and controlled to create an image

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Videojet DataFlex 6320 Service Manual

1. Transferred Ink

2. Substrate

3. Platten Rubber

4. Thermal Printhead

Figure 2-3: Intermittent Printing Motion

HEAD OUT

HEAD IN

Intermittent Motion Printing

Intermittent motion printing (Figure 2-3 on page 2-4) is used for printing on stationary packaging films in packaging equipments having start/stop action each time a product is packed. Such applications can be found in intermittent Vertical Form Fill Seal (VFFS) or bagging machines, and self adhesive label applicators.

Intermittent motion printing has the following features:

• The substrate (item 2, Figure 2-3) is stationary.

• The printhead (item 4) traverses across the ribbon (item 1) and the substrate to print.

• The printhead pushes the substrate against a flat platten pad (item 3).

Continuous Motion Printing

Continuous motion printing (Figure 2-4 on page 2-5) is used for printing on moving packaging films in packaging equipment that has a continuous moving action each time a product is packed. Such applications can be found in Continuous VFFS and Horizontal Form Fill Seal (HFFS) or flow-

2-4 Theory of Printing Rev AA

wrap machines.

Continuous motion printing has the following features:

• The substrate (item 3, Figure 2-4 on page 2-5) moves while the printhead (item 4) is stationary.

• Speed of the substrate is monitored by an encoder.

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Videojet DataFlex 6320 Service Manual

RIBBON FEED

MATERIAL FEED

1. Transferred Ink

2. Print Roller

3. Substrate

4. Thermal Printhead

Figure 2-4: Continuous Print Motion

• The ribbon and the substrate speeds are matched by the ribbon drive.

• The printhead pushes the substrate against a rotating print roller (item 2).

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Technical Description

This chapter contains the following topics:

• Unpacking the Printer

• Installing the Printer

• Mounting Considerations

• Installing the Ribbon in the Cassette

• Adjusting the Air Pressure

• Working with Printer Connections

• Switching the Power On

• Understanding Printhead LEDs

•Configuring the Printer

• Working with the Configurable Inputs and Outputs

Unpacking the Standard Printer

Inspect the kit for any damage carefully. Refer the list of parts in Table 3-1 and Figure 3-1 on page 3-2. If any item is damaged or missing, please contact Videojet Technologies Inc. at 1-800-843-3610 (for all customers within the United States). Outside the U.S., customers should contact their Videojet Technologies Inc. distributor or subsidiary for assistance.

Printer Part

Printer Cassette

CLARiTY Air Regulator Power Cable Low Profile Cable Assembly

Table 3-1: Printer Configuration Parts List

Rev AA Unpacking the Standard Printer 3-1

Controller

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Videojet DataFlex 6320 Service Manual

1. CLARiTY® Controller Bracket

2. CLARiTY

Controller

3. Low Profile Cable Assembly

4. Air Regulator

5. 4-mm Air Tubing

6. Power Cable

7. CD

8. QA Documentation and CE Certificate

9. Cassette

10. Printer

Figure 3-1: Standard Printer Configuration Parts

1 2

Printer Part

CLARiTY® Configuration Manager/Documentation CD 4-mm Air Tubing

CLARiTY

Controller Bracket

QA Documentation and CE Certificate

Table 3-1: Printer Configuration Parts List (Continued)

3-2 Unpacking the Standard Printer Rev AA

Page 23

Installing the Printer

Ensure that the following services are available where the printer is being installed:

• Power: 100 -240 VAC, 50/60 Hz, 3.2-1.3 A

• Compressed Air: 90 psi, 6 bar max, dry, uncontaminated with a 6-mm pipe fitting

• Print signal: This is the signal that triggers the printing operation and can either be a:

- PLC signal

- 24 V DC, PNP registration photocell

- 24 V DC, PNP proximity switch detecting a cam timing point

• An encoder assembly (P/N 402787) is required to monitor the speed of the packaging film on continuous motion packaging machines.

Videojet DataFlex 6320 Service Manual

Mounting Considerations

The thermal printhead must act against a flat print platten (in intermittent mode) or a print roller (in continuous mode) in order to print. The platten or roller is a part of the mounting bracketry.

Printer

The printer can be mounted in any orientation. However, it is important to ensure that adequate operator access is available to remove and replace the cassette easily.

The exact position of the printer relative to the packaging machine, needs to account for:

• The physical constraints of the available space and operator access

• The required position of the print on the substrate

Figure 3-2 on page 3-4 shows the relevant dimensions of the printer relative to the mounting holes and the printhead. It also shows the additional space required to give adequate clearance to cables and air pipes that connect to the unit.

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Videojet DataFlex 6320 Service Manual

204 mm

180 mm

178 mm

71 mm (2.8 inches)

53 mm (2.08 inches)

Figure 3-2:53 mm LH Standard Printer Dimensions

(8.03 inches)

(7 inches)

(7.08 inches)

Printhead Stoke

Printable Area

For further information, refer to “Printer Dimensions” on page 9-1.

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Videojet DataFlex 6320 Service Manual

Figure 3-3:Right-handed and Left-handed Printer

Right-handed Printer

Left-handed Printer

Figure 3-4:Printer Pad or Roller Position

Printer Pad or Roller

178 mm

184 mm

185.5 mm

(7.0 inches)

(7.2 inches)

(7.3 inches)

Mount the printer using four M6 screws. Consider the direction of travel of the target material relative to the printer, when you mount the printer on a continuous motion packaging machine. This determines whether the printer in use is left-handed or right-handed (

Figure 3-3).

The print platten rubber (for printers in intermittent mode) or the roller (for printers in continuous mode) should be positioned such that it is at 184 mm and 185.5 mm (7.25 inches to 7.30 inches) distance from the back edge of the printer (

Figure 3-4). Also, print platten rubber or the roller should be adjusted such that there is a nominal gap of 2 mm (0.07 inch) between the printhead and the roller/platten rubber when the printhead is in the ready to print position.

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Videojet DataFlex 6320 Service Manual

Figure 3-5:Standard CLARiTY® Controller -Mounting Hole

244 mm

92 mm

170 mm

Mounting Hole

(9.6 inches)

(3.6 inches)

(6.7 inches)

CLARiTY® Controller

The CLARiTY® operator interface can be mounted at a convenient location so that the operator has adequate access to the panel. The

CLARiTY

The unit has two M6 mounting holes located at the sides of the unit, as shown in

controller has a built-in power supply unit.

Figure 3-5 for the standard controller.

The maximum distance of the CLARiTY® controller from the printer body is 3 m (9.8 ft) as standard (5 m is available as an option).

The controller can be mounted in any convenient location, provided that the maximum lead length is not exceeded. The mounting brackets provided allow you to position the controller against a convenient flush surface, which enables you to position the controller panel for optimum viewing.

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Page 27

Air Regulator

Warning

The air regulator should be connected to a clean, dry factory air supply using a 6-mm pipe. The 4-mm diameter pipe should be used to connect the air regulator to the printer.

The air regulator should be mounted close to the printer. The regulator should be accessible for adjusting and checking the correct pressure.

Encoders

An encoder is used to match the printing speed to the speed of the target material as it passes the printhead.

The encoder must measure three pulses per mm. For example, a 500 line encoder with a 53.05-mm tracking wheel is suitable.

The encoder output can be one of the following:

• Open collector, quadrature

Videojet DataFlex 6320 Service Manual

• Push-pull, 24 V

The encoder must ideally be mounted to run on the packaging film, close to the printer, in order to accurately measure the film speed. Any discrepancy between measured and actual film speed can result in poor print quality or ribbon breakage.

Installing the Ribbon in the Cassette

For installing the ribbon in the cassette, refer to section “Checking and Replacing the Ribbon” of chapter 5 in Videojet DataFlex 6320 operator manual.

Adjusting the Air Pressure

PERSONAL INJURY. Before connecting the compressed air supply to the printer, ensure that the air regulator adjustment knob is turned fully counterclockwise.

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Videojet DataFlex 6320 Service Manual

Use the regulator to set the air pressure according to the following table:

Printer Type Air Pressure

32 mm 3 bar (43.5 Psi) 53 mm 3.5 to 4 bar

(50.7 to 58.0 Psi)

Table 3-2: Air Pressure

Setting the pressure too high can shorten the lifetime of the printhead. Setting the pressure too low can cause poor print quality.

Working with Printer Connections

Product Sensors/Print Signals

One 15-pin D-Type (male) connector, located on the side of the printer is dedicated for input and output connections.

The printer can be triggered to print either by a mechanical contact-print signal or a 24 V DC PNP product sensor.

The printer can be configured to print either on a positive or a negative edge signal.

Note: These settings are known as configuration settings and cannot be set on the CLARiTY page 3-17.

Connect the wiring for the sensor or mechanical contact operation, as shown in

panel. For further information, refer “Configuring the Printer” on

Figure 3-6 and Figure 3-7 on page 3-10.

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Videojet DataFlex 6320 Service Manual

Figure 3-6:PNP Sensor Wiring (Print Sensor)

1. PNP Sensor

2. 15-pin Male D-type Connector

SIG

24VDC

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Videojet DataFlex 6320 Service Manual

Figure 3-7:Mechanical Contact Wiring (Print Sensor)

1. Print Signal Relay Contact

2. 15-pin Male D-type Connector

SIG

24VDC

Encoder

For the continuous motion operation of the printer, an encoder is used to track the speed of the packaging material. The encoder is wired into the printer's input/output connector.

The printer is configured to use a quadrature mode encoder by default, but is capable of using a single-phase encoder. The use of a quadrature mode encoder enables the printer to react if the packaging material is travelling backwards. This prevents the occurrence of breaks in the ribbon and possible damage to the printer. The use of a quadrature mode encoder is strongly recommended. If a single-phase encoder is used, the Phase-B connection marked in

Figure 3-8 is not required.

Note: These settings are known as configuration settings and cannot be set at the

CLARiTY

3-10 Working with Printer Connections Rev AA

page 3-17.

panel. For further information, refer “Configuring the Printer” on

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Videojet DataFlex 6320 Service Manual

Figure 3-8:Encoder Wiring

1. Encoder

2. 15-pin Male D-type Connector

+24V

Phase - B Signal

Phase - A

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Videojet DataFlex 6320 Service Manual

Interlocks and Annunciation

The 15-pin D-type (male) connector, located on the side of the printer unit is available for connecting with a variety of useful interlock and annunciation signals.

Table 3-1 summarizes the input and output connections.

Pin Purpose

1 +24 V 2 External input #1 PNP 24 V 30 V 4 External input #2 PNP 24 V 5 External input #3 PNP 24 V 6 Relay output #1 N/C 7 Relay output #1 common 8 Relay output #1 N/O 9 Relay output #2 common 10 Relay output #2 N/O 11 PNP 24 V Output #1 12 0 V 13 PNP 24 V Output #2 14 Encoder Phase B input 15 Encoder Phase A input

Table 3-3: Input and Output Connections

Note: For more information on configuring the inputs and outputs, refer “Working with the Configurable Inputs and Outputs” on page 3-26.

3-12 Working with Printer Connections Rev AA

Page 33

Data Communication

All external data communication to the printer are connected through the

CLARiTY

• RS232 Serial Communications Port (9-pin Male D-type Connector)

• Ethernet 10baseT/100baseTX High Speed Network Port (RJ45

Table 3-4 lists the connections to the RS232 Serial Communications Port.

Pin Connection

1 Data Carrier Detect (DCD) 2 Receive Data (Rx) 3 Transmit Data (Tx) 4 Data Terminal Ready (DTR) 5 GROUND

controller. It contains the following communication ports:

Connector)

Videojet DataFlex 6320 Service Manual

6 Data Set Ready (DSR) 7 Request To Send (RTS) 8Clear To Send (CTS) 9 Ring Indicator (RI)

Table 3-4: RS232 Serial Communications Port Connections

The printer is primarily designed to communicate with the CLARICOM™ Package Coding Management Software, such as the CLARiSOFT™ Image Design Software and CLARiNET™ Coder Networking Software (supplied

separately). CLARiTY

is supplied with some default images installed in

its database memory.

CLARiTY® can be configured to work in one of the following modes:

•Standalone Mode

Download images to CLARiTY

using a standard PC null-modem

cable (twisted 9-pin D-type, female to female) connected between PC

COM1 port and CLARiTY

using CLARiSOFT

RS232 port (cable supplied separately),

•Network Mode

Create images on a PC using CLARiSOFT

Download to CLARiTY

CLARiNET

Rev AA Working with Printer Connections 3-13

network software.

using the Ethernet TCP/IP network and

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Videojet DataFlex 6320 Service Manual

Figure 3-9: Cable Connections

D25 - M

Low Profile Connector

D9 - M RJ 45

Encoder

Mains Power

Air

PRINTER

CLARiTY

RS232

ETHERNET

USB

D9 - F

15 Way I/O Cable Unterminated

Images (Jobs) can be requested from the CLARiTY® panel or can be selected and downloaded from any networked PC workstation that is

running CLARiNET

Cable Connections

Figure 3-9 displays the details of the printer cable connections.

3-14 Working with Printer Connections Rev AA

Page 35

Switching the Power On

Figure 3-10:Standard Printer Power Switch

Power Switch

To switch the printer on, turn the power switch on the CLARiTY® controller to the I (On) position (

Videojet DataFlex 6320 Service Manual

Figure 3-10).

Once power is switched ON, the controller will boot-up. This will take approximately 90 seconds, during which startup screen appears.

On successful boot-up, the home page appears (Figure 3-11 on page 3-16).

An initialization process of 15 seconds begins, during which the printer calibrates the ribbon drive. The status bar flashes the words STARTING UP and the amber LED flashes on and off. When the process is complete, the home page changes, as follows:

• The status panel changes from STARTING UP to OFFLINE.

• The Consumables area displays the percentage of ribbon remaining.

• In the Control Frame, the Start and Stop buttons are enabled.

Figure 3-11 displays the CLARiTY® home page in the OFFLINE state.

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Videojet DataFlex 6320 Service Manual

Figure 3-11:CLARiTY® Home Page in the Offline State

Understanding Printhead LEDs

Table 3-5 lists the printhead LEDs that indicate the status of the printer.

Color On Flashing Off

Amber Warning signal Fault signal No warning or fault Green — Printhead is

printing

Blue Power on — No power to

Table 3-5: LED Indicators

Note: The amber LED also flashes when the printer is being powered on and the printhead is initializing.

—

printhead

3-16 Understanding Printhead LEDs Rev AA

Page 37

Configuring the Printer

Figure 3-12: CLARiTY® Configuration Manager

CLARiTY® Configuration Manager

As coding and labelling equipment have become increasingly versatile and flexible with a wide range of applications, the number of variables that can be configured within a printer, has become very large. Although printers are pre-programmed with default values, as the extent of the application increases, it becomes less likely that the default configuration is ideal. This can lead to a large and cumbersome Menu Tree on the printer’s controller that users have to work with.

Most printer variables are set during the installation process. The variables are set to values that tailor the printer to the application. Once set, these variables only need to be changed when the application for the printer changes. As such, there is no need to make these installation parameters available at the printer interface. They are set through a

configuration programme called CLARiTY

Videojet DataFlex 6320 Service Manual

Configuration Manager.

The CLARiTY® Configuration Manager (Figure 3-12) is a PC software program, that provides the following basic features:

• Setting all the printer variables

• Saving/retrieving a set of variable values to a PC file for later/ repeated use

• Downloading a set of variables to the printer's CLARiTY

controller

for non-volatile (permanent) memory storage in the printer

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Videojet DataFlex 6320 Service Manual

• Uploading a set of variables from the printer for review/comparison/ modification

• Updating the system software

• Saving/retrieving language files

• Saving/retrieving job, font, and graphics files

• Configuring master/slave functionality

• Snapshot of CLARiTY

screens

As a result, the CLARiTY® Controller only retains the availability of a small number of operating variables for the user to change. Apart from

making the CLARiTY

control system more simple and user-friendly, it also provides an increased level of printer system integrity, because the configuration variables cannot be accessed from the printer itself, but only from a connected PC. If the printer is installed to run in a standalone mode (i.e., the printer is not networked), the PC is only linked briefly (via the RS232 serial or ethernet port) for the period of upload/download of the variables (a few seconds). The PC would then be removed. In a networked environment, system administrators could have direct access to the printer, while line operators are limited to accessing only the operating variables that are relevant to them.

Installing the CLARiTY® Configuration Manager

To install the CLARiTY® Configuration Manager on a PC,

1 Insert the Operator Manual CD (P/N: 462398) 2 Click on CLARiTY

Configuration Manager in the home page.

3 Run the CLARiTYConfig.exe file. 4 Follow the on-screen instructions to install the software.

If your PC has the auto run facility disabled, the installation routine will not start automatically. To enable the installation procedure, proceed as follows:

1 Click the Start button. 2 Click the Run button to open a dialog box. 3 Type “D:\setup.exe” in the dialog box and press enter/return key.

Note: D: is the drive letter of the PC's CD-ROM drive. If it is different for your PC, replace the letter D with the appropriate drive letter.

The software is installed in the PC and is ready for use.

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Videojet DataFlex 6320 Service Manual

Figure 3-13: CLARiTY® Configuration Manager

Status Panel

Connecting the CLARiTY® Configuration Manager to the Printer

Connecting CLARiTY® Configuration Manager to the Printer using an RS 232 connection

To connect the CLARiTY® Configuration Manager to the printer, proceed as follows:

1 Connect the PC serial port to the CLARiTY

controller using the null-

modem cable.

Ensure that all other programs (such as, Active sync and other PDA applications) that use the serial port are disabled.

2 Run the CLARiTY

Configuration Manager on the PC (Figure 3-13).

3 Ensure that the printer status panel (at the bottom left of the window)

reports the message "Connection Active" and the new printer icon turns green.

If the status displays "Not connected", as shown in Figure 3-13, disable or quit the other applications running on the PC that are using the serial port. Check that the baud rate settings on the Configuration Manager matches with the printer’s baud rate.

4 Click the Upload button. The progress of the operation is displayed in

the status pane. This uploads the printer parameters set to the PC.

The list of folders containing the configuration parameters appears in the parameter listing (in the right hand frame of the Configuration Manager).

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Videojet DataFlex 6320 Service Manual

Connecting the CLARiTY® Configuration Manager to the Printer using an Ethernet cable

Connecting the printer to CLARiTY® Configuration Manager via Ethernet requires the following

• A correct Ethernet cable:

-If connection is being made directly between the PC and the printer a crossed Ethernet cable must be used

- If the connection is being made via an office LAN or Ethernet hub, then an ordinary uncrossed patch cable is required

• Correct configuration of the PC ethernet port

• Correct configuration of the printer’s ethernet port

To connect the CLARiTY® Configuration Manager to the printer, the following settings have to be done on the PC ethernet port and printer’s ethernet port:

The PC Ethernet port must be set up to connect at a specific IP address. If you are connecting via an office LAN, consult with your IT manager before assigning IP addresses to your PC. If you are making a direct connection, you may specify any IP address.

1 Open the PC Ethernet port properties and modify the TCP/IP not to

assign an IP address automatically. Then specify the new address (for example 10.27.55.130 in Figure 3-14 on page 3-21) and the subnet mask (Usually 255.255.255.0).

3-20 Configuring the Printer Rev AA

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Videojet DataFlex 6320 Service Manual

Figure 3-14: IP Address Settings on the PC

2 Click OK to apply the settings.

Printer (Coder) Ethernet Port

3 Connect the CLARiTY

Configuration Manager to the printer using

an RS232 connection and upload the printers parameters.

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Videojet DataFlex 6320 Service Manual

Figure 3-15: IP Address Settings on the Printer

4 Locate the TCP/IP configuration parameters as shown in Figure 3-15.

5 Set the BinaryCommsNetworkPort parameter to 3001. 6 Set the IP address to be in the same range as the PC port (for example

10.27.55.131 in Figure 3-15 on page 3-22)

Note: The printer IP address should not be the same as the IP address of the PC.

7 Set the subnet mask to match that of your PC port. 8 Click the Download button to download the parameters to the printer.

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Videojet DataFlex 6320 Service Manual

Figure 3-16: Printer Settings

Figure 3-17: Printer Settings

9 Click the New printer icon and change the method of connection to

Network. Enter the correct IP address and Port number to match the values downloaded into the printer (Figure 3-16).

10 Click Apply and the new settings are activated and the printer icon

turns green (Figure 3-17).

11 Click the Upload button. The progress of the operation is displayed in

the status pane. This uploads the printer parameters set to the PC.

The list of folders containing the configuration parameters appears in the parameter listing (in the right hand frame of the Configuration Manager).

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Videojet DataFlex 6320 Service Manual

Figure 3-18: Parameter Settings

Parameters List

Editing Parameters

Figure 3-18 displays the list of parameters that are available in the printer settings.

Click the folder required to open or close it or to gain access to the parameters it contains. You may have to click and open a number of nested folders to get to the parameter that you want.

There are a number of different types of parameters. Click 'Help' on the menu at the top of the screen, and select 'Key To Legends' to get a complete list of the different types of parameters.

To change the value of a parameter, proceed as follows:

1 Click the required parameter from the parameter list. The current

value is displayed in the ‘Value’ box at the bottom of the screen.

2 Change the value to the required value using the mouse and the

keyboard.

3 Click the Apply button. The value displayed in the parameters list is

updated to reflect the change.

Note: Event parameters do not have values that can be set. Touching the Trigger button that is available in the bottom pane causes the printer to perform the given action immediately.

3-24 Configuring the Printer Rev AA

Page 45

For many parameters, it may be satisfactory to leave them with their default values. Some of the parameters may need tuning after some initial prints have been made. Some of the listed parameters are available at the

CLARiTY

panel. It may be more convenient to make final adjustments at

the panel rather than using the CLARiTY Table 3-5).

Saving the Changes in the Printer

To make the changes effective, proceed as follows:

1 Click the printer icon in the left-hand pane to open the printer controls

at the bottom pane of the window.

2 Click the download button to update the printer with the changes that

you have made to the parameters.

A dialog box opens with the message “The parameters to be downloaded have not been saved to an archive”.

Videojet DataFlex 6320 Service Manual

Configuration Manager (refer

3 Touch OK to continue with the download. 4 The new parameters are active when the download is complete.

Note: Unless steps 1 to 4 are performed, none of the parameter changes become effective in the printer.

Archiving the Current Parameters

The set of parameters can be saved as an archive and are stored on the PC. The archive can be loaded into the Configuration Manager and downloaded to the printer again at a later date to revert to the archived set of parameters.

Once the printer has been configured, it is recommended that all the parameters be uploaded into the PC, and saved as an archive.

To archive the current parameters, proceed as follows:

1 Right click the Archives folder in the left-hand panel. 2 Select the New Save option from the pop-up menu.

A file for the new save appears under the archives folder with a name containing the current time and date.

3 Change the name of the archive in the bottom panel, and click the

Apply button.

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Videojet DataFlex 6320 Service Manual

Loading a Saved Archive

To load an archive that was saved previously, proceed as follows:

1 Locate the archive in the left panel and right click on it. 2 Choose Load from the pop-up menu.

The archived parameters are displayed on the right-hand pane.

Click the printer icon from the left-hand panel and click the Download button to load the archive of parameters to the printer.

Working with the Configurable Inputs and Outputs

The printer has a fully software configurable input/output system for interfacing the printer to the packaging equipment or the packaging line.

The configuration system allows the installer to define:

• Which logical printer events are assigned to each input

• When any input is logically On (in its high or low state)

• Which logical printer events cause each output to switch on

• Which logical printer events cause each output to switch off

• Whether an output is latched on or whether it is a 100 mS pulse event

The inputs and outputs are all configured using CLARiTY® Configuration Manager.

Configuring the Inputs

To configure the inputs, proceed as follows:

1 Connect CLARiTY

the parameters.

Configuration manager to the printer and upload

3-26 Working with the Configurable Inputs and Outputs Rev AA

Page 47

2 Open the input configuration folder.

Figure 3-19:Input Configuration Window

Videojet DataFlex 6320 Service Manual

3 The three physical inputs are displayed in the lower area of the screen.

Click the one you wish to configure. The available options for that input are displayed in the Usage List.

4 Click the usage you wish to assign to that input and then click the

radio button to set whether that input should be considered 'On' when it goes high or low.

5 Click apply to save these settings.

The available Usage options are:

• Print Sensor 1: Using a 24 V PNP input to trigger the printer to start printing

• Print Sensor 2: Using a 24 V PNP input to trigger the printer to start printing

Note: The printer supports the use of two print sensor options. Only one may be in use at a given time. The purpose of this is to accommodate two different methods of print triggering, for example a registration mark on printed film and a cam proximity sensor for use on unprinted film.

• Print Input Select: Uses an input to determine if Print Sensor 1 or Print Sensor 2 is the active print sensor for this print job

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Videojet DataFlex 6320 Service Manual

Figure 3-20:Output Configuration Window

• External error: Using a 24 V PNP input to inform the printer that the host packaging machine or line has an error and the printer should not run

• Clear print queue: Using a 24 V PNP input to inform the printer that the job allocation queue should be cleared (refer “Working with Print Allocations” on page 5-59 for allocations)

Repeat the steps 1 to 5 for all the three inputs and then download the parameters to the printer to apply these new settings.

Configuring the Outputs

To configure the outputs, proceed as follows:

1 Connect the CLARiTY

Configuration manager to the printer and

upload the parameters.

2 Open the output configuration folder.

3 Click on the output you wish to configure. The logical conditions that

activate or deactivate the output are viewed in the lower area of the screen.

4 Select the event that you wish to activate or deactivate the output and

click the radio box if you wish the output to be latched high/low or to operate as a 100 ms pulsed signal upon activation.

5 Click apply to save the settings.

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Videojet DataFlex 6320 Service Manual

The available options for activation/deactivation are:

• Job allocation has completed: Refer “Working with Print Allocations” on page 5-59 for allocations

• Job update queue is full: Refer “Working with Print Allocations” on page 5-59 for allocations

• Job update queue is not full: Refer “Working with Print Allocations” on page 5-59 for allocations

• Labeller may feed labels: Not currently supported

• Labeller may not feed labels: Not currently supported

• New job allocation is received: Refer “Working with Print Allocations” on page 5-59 for allocations

• Not used: The output has no function

• Print cycle complete: The printer can now start a new print (motors and ribbon are now stationary)

• Print cycle starts: Print signal has been received and any registration delay has expired

• Print failed: A request to print was not successfully completed. Possible causes are

- Aborted print

- No allocation available but print signal received

- No print job is selected but a print signal received

• Print signal ignored: The print signal has been ignored by the printer. A print signal was received whilst a registration delay was being counted. The printer can be printing and counting down the next registration delay from a new print signal (that is processing two print signals simultaneously) but one of the print signal events must be in the printing phase whilst the other is in the registration phase. You cannot have two print signals in the same phase of printing or registration

• Printer enters fault: A fault condition has occurred

• Printer enters warning: A warning condition has occurred

• Printer finishes printing: The printer has stopped physically printing onto the product

• Printer is busy: The printhead is out in its printing position

• Printer is not busy: The printhead is retracted from its printing position

• Printer is online: The Start button has been pressed and the printer is ready to run

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Videojet DataFlex 6320 Service Manual

• Printer is offline: The Stop button has been pressed and the printer is not ready to run

• Printer leaves fault: The fault condition has been cleared

• Printer leaves warning: The warning condition has been cleared

• Printer starts printing: The printer has started to physically print onto the product

Repeat the steps 1 to 5 for all the four outputs and then download the parameters to the printer to apply these new settings.

3-30 Working with the Configurable Inputs and Outputs Rev AA

Page 51

Default Options Configuration

Table 3-5 lists the default options configuration for the printer.

Videojet DataFlex 6320 Service Manual

Section Sub-Section Parameter

Name

End Of Reel Detection

Ribbon Color Ribbon Color None Black Sets the ribbon color to Black, White or Other.

Consumables

Devices, Phds,1

Image Information

Ribbon Type None None Standard/

Ribbon Width Rib bon Width mm 55 The width of the ribbon running on the machine

Mirrored Image None None No Converts the selected image to print as if it were

CLARiTY® Name

Detection Mode

Table 3-5: Videojet DataFlex 6320 Printer Configuration Manager

Units Default Functionality

None Reactive Sets the end of reel detection to Reactive or

Predictive.

Sets the ribbon type to Standard/Premium, High

Premium

Speed or Standard/Long

(mm)

viewed in a mirror (used if it is required to print on the inside of a bag, instead on the outside of a bag).

Rev AA Default Options Configuration 3-31

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Videojet DataFlex 6320 Service Manual

Section Sub-Section Parameter

Name

Print Orientation None Degrees 0 Rotates all selected images through 180 degrees

Image Information

Reset Image Sequence On Offline

Input

Devices,

Configuration

Phds,1

Encoder Mode None None Quadrature Sets the encoder logic to either single or 2 phase

Inputs, Encoder

Encoder Number Of Lines

CLARiTY®

Units Default Functionality

Name

None None Yes When using a sequence of print images, this

parameter forces the sequence to reset back to the start when the printer goes offline

Input Configuration

None IP1=Print

sensor 1

Permits configuration of the 3 software

configurable printer inputs. IP2 = Inhibit Print IP3 = Not used All are active high

operation. 2 phase operation enables the coder

to sense film direction. It requires a quadrature

encoder (as supplied by the manufacture r)

Number of

None 500 Resolution of the encoder (lines per revolution).

Lines

Table 3-5: Videojet DataFlex 6320 Printer Configuration Manager (Continued)

3-32 Default Options Configuration Rev AA

Page 53

Videojet DataFlex 6320 Service Manual

Section Sub-Section Parameter

Name

Inputs, Encoder

Encoder Wheel Diameter HMM

Encoder Source Encoder

Missing Speed Missing

RS422 Encoder

Encoder Pulses Per HMM

Label

Devices,

Applicator

Phds,1

Output1Config None None Printer is

Output2Config None None Printer in

Output Configuration

Output3Config None None Printer is

CLARiTY® Name

Wheel Diameter

Source

Speed Encoder

Pulses

Units Default Functionality

0.01mm 5335 Diameter of the encoder wheel

None 24V Push-Pull

Inputs

Sets the input source to 24V push-pull input or

RS422

None No Activates the fault for the missing speed signal

0.01mm 10833 Sets the number of pulses for the RS422 encoder between 600 and 50000

All parameters reserved for future use

Permits configuration of programmable output #1

online/offline

to set the logical on and off events Permits configuration of programmable output #2

Warning/not

to set the logical on and off events

warning

Permits configuration of programmable output #3

Busy/not busy

to set the logical on and off events

Output4Config None None Printer starts

printing/stops

Permits configuration of programmable output #4 to set the logical on and off events

printing

Table 3-5: Videojet DataFlex 6320 Printer Configuration Manager (Continued)

Rev AA Default Options Configuration 3-33

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Videojet DataFlex 6320 Service Manual

Section Sub-Section Parameter

Name

Abort Print Time out

Devices, Phds,1

Print Information

Continuous Auto Print Triggering

Continuous Head Down Time

Continuous Maximum Print

Speed Devices, Phds,1

Print Information

CLARiTY®

Units Default Functionality

Name

None mS 2000 A time out only used in conjunction with Low

Speed Behavior. The time-out starts when a low speed pack is detected (<40mm/s) When the time-out expires, the print is aborted. No further print is placed on that bag. This parameter is only effective when the Low Speed Behavior parameter is set to Abort after Time-out.

None None No Allows indefinite continuous motion printing from

a single print trigger . Each print is separ ated by a distance set in the parameter Continuous Repe at Distance

None mS 15 Time taken for the printhead to travel from the

ready to print position, to printing against the roller in continuous mode.

None mm per

sec

750 for 53 mm printer

Limits the maximum print speed in continuous mode printing in order to maximise the number of

packs per minute. Used when the actual film 750 for 32 mm printer

speed is significantly below the printers specified

maximum print speed but the number of packs

per minute required is high. Limiting maximum

print speed reduces the ribbon waste that has to

be reclaimed and shortens the print/rewind cycle.

Table 3-5: Videojet DataFlex 6320 Printer Configuration Manager (Continued)

3-34 Default Options Configuration Rev AA

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Videojet DataFlex 6320 Service Manual

Section Sub-Section Parameter

Name

Continuous Multi Print Mode

Devices, Phds,1

Print Information

Continuous Print Position

Continuous Prints per Signal

Continuous Registration Delay

Continuous

Devices, Phds,1

Print Information

Repeat Distance

Encoder Scaling Percent

CLARiTY®

Units Default Functionality

Name

None None No Enables Multi Print mode in continuous motion

printing. One print signal generates a number of

prints, separated by a defined dist ance. Enabling

this mode requires the user to also set the

Continuous Prints per Signal, Continuous

Repeat Distance and Continuous Registration

Delay parameters correctly

Print Position 0.01mm 2100 Position of the printhead from its parked position,

when printing in continuous motion. Defines the

position of the printhead relative to the print roller

None None 1 The number of prints per print signal when using

Continuous Multi Print Mode

Horizontal Registration

mm 0 The distance to delay the print after receipt of the

print signal. In Con ti no us Multi Print Mode this

defines the distance to the first print.

None mm 100 The distance between successive prints in

Continuous Multi Print Mode

Encoder Scaling

% 100 Permits the machine to be run with a slightly

mismatched ribbon and substrate speed

High Speed Printing

None No Allows selection of High throughput or Increased

throughput modes of printing

Table 3-5: Videojet DataFlex 6320 Printer Configuration Manager (Continued)

Rev AA Default Options Configuration 3-35

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Videojet DataFlex 6320 Service Manual

Section Sub-Section Parameter

Name

Intermittent

CLARiTY® Name

None mS 20 The time for the printhead to move from its ready

Units Default Functionality

Head Down Time

Devices, Phds,1

Print Information

Intermittent OCR Mode

Intermittent Print Delay

Intermittent Print

Intermittent

None No Allows selection of Intermittent OCR (optical

OCR Mode None mS 500 The time to wait after receiving the print signal

Horizontal

mm 0 A print registration delay in the direction of the

Registration

Intermittent

None 0.1mm 20 Distance moved by the printhead before starting Start Border Tmm

Table 3-5: Videojet DataFlex 6320 Printer Configuration Manager (Continued)

to print position to contact with the print pad in intermittent printing mode.

character recognition) mode

before commencing an intermittent print.

printhead movement, effectively moving the print further from the starting point of printhead contact with the film.

to print in intermittent mode. Used to compensate for any bouncing of the printhead as it hits the print pad.

3-36 Default Options Configuration Rev AA

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Videojet DataFlex 6320 Service Manual

Section Sub-Section Parameter

Name

Low Speed Behavior

Devices, Phds,1

Print Information

Maximum Re Print Gap

Devices, Phds,1

Print Information

Print Darkness Print

CLARiTY®

Units Default Functionality

Name

None None Resume on

speedup

Sets 4 options for how the coder behaves when the film speed drops below 40mm/s while the coder is printing in continuous print mode.

1) Resume on speedup - resume printing the image from the point printing stopped as soon as the film speed reaches 65mm/s

2) Abort instantly- Abandon the print and wait for the next bag

3) Abort after time-out. If the bag becomes stationary the print aborts after the time-out elapses. No further print is on the bag. It requires the parameters Maximum Re Print Gap, Abort Print Time out and Unprinted Pack Behavior to be set as well, depending on the behavior required

4) Print- Continue Printing

None mm 40 If the Low Speed Behavior is set to Resume on

Speedup, then if the bag moves a distance greater than this parameter, whilst in 'low speed', the coder prints a complete, whole code on the bag as soon as the film speed exceeds 65mm/s

% 75 Sets the amount of energy being sent to the

Darkness

printhead Printhead Width Printer Width mm 53 Width of the printhead (53mm or 32mm) Printhead to

Platten Gap

Printhead to Platten Gap

mm 1.5 Allows selection of the distance between the

printhead and platten between 0.5 to 4.5mm

Table 3-5: Videojet DataFlex 6320 Printer Configuration Manager (Continued)

Rev AA Default Options Configuration 3-37

Page 58

Videojet DataFlex 6320 Service Manual

Section Sub-Section Parameter

Name

Print Sensor Deb ounce

Devices, Phds,1

Print Information

Print Sensor Deb ounce Time

Devices, Phds,1

Print Information

CLARiTY®

Units Default Functionality

Name

None mm 1 The distance of film that has to advance with the

print signal being 'on' before it is accepted.

Used to avoid multiple erroneous print signals

when a sensor or signal is not giving a clean

switch.

Works in conjunction with Print Sensor Deb

ounce Time - the first to expire wins.

Using the distance method of debouncing

guarantees print registration, the time based

system doesn't.

None mS 10 Sets the time to wait before accepting a valid

print signal input as being logically 'On'.Used to

avoid multiple erroneous print signals when a

sensor or signal is not giving a clean switch when

the film speed may drop to zero or near zero

when the print signal is issued - in this situation

the distance based method of debounce would

not work because the print signal would go away

before the film distance is advanced.

Works in conjunction with Print Sensor Deb

ounce Time - the first to expire wins.

Using the distance method of debouncing

guarantees print registration, the time based

system doesn't.

Table 3-5: Videojet DataFlex 6320 Printer Configuration Manager (Continued)

3-38 Default Options Configuration Rev AA

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Videojet DataFlex 6320 Service Manual

Section Sub-Section Parameter

Name

CLARiTY® Name

Units Default Functionality

Print Speed Print Speed mm per

sec

Printer Hand Printer Hand None No default-

Printer Type Printer Mode None Intermittent Sets whether the printer is running in intermitten t

Devices, Phds,1

Print Information

Ribbon Save Mode

Trailing Edge

Ribbon Save

None 0 Sets the ribbon save mode

Mode

None None 100 Allows the setting from 25 to 12 5

Darkness

Table 3-5: Videojet DataFlex 6320 Printer Configuration Manager (Continued)

200 The print speed to be used in intermittent mode

printing

LH or RH configuration

requires setting

or continuous print mode

0) None

1) Interleaved images

2) Radial Printing

3) Intermittent stripes

Rev AA Default Options Configuration 3-39

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Videojet DataFlex 6320 Service Manual

Section Sub-Section Parameter

Name

Unprinted Pack Behavior

Print Information

Devices, Phds,1

Printer Configuration

Vertical Registration

Auto Clear Faults On Cassette Insert

Printing mode Printing mode None 0 Thermal

Profiler Capture

Encoder Profile

CLARiTY®

Units Default Functionality

Name

None None No Fault There are 3 options.

1) No fault. The coder carries on without error if

there are uncoded or under speed packs

2) Fault on all undersized packs. Stop with fault

whenever the film speed drops below 40mm/s

AND a second print signal is received before the

first print completes.

3) Fault on unprinted packs. Stop with a fault

when a second print signal is received before the

first print is completed, regardless of film speed.

Vertical Registration

mm 0 Moves the image across the width of the

printhead

None None No Determines if all faults are cleared when the

cassette is inserted

Allows the selection between thermal transfer

Capture

Transfer

None None Triggers the capturing of an encoder profile

and direct thermal

Encoder Profile

Table 3-5: Videojet DataFlex 6320 Printer Configuration Manager (Continued)

3-40 Default Options Configuration Rev AA

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Videojet DataFlex 6320 Service Manual

Section Sub-Section Parameter

Name

CLARiTY

Character Set Character

Data File

Day of month codes

Imaging

Day of week codes

Date Codes

Hour Codes None None A, B, C, D, E,

Minute Codes None None AG, AH, AI,

CLARiTY®

Units Default Functionality

Name

None 0: ASCII Sets the character sets ASCII, UTF8 or

Set

UNICODE

None None 1, 2, 3 …. Allows the setting of unique special codes for

each day of the month. It is a global setting for

the printer and all layouts that refe re nce a da y of

month code print these values

None None A, B, C, D, E,

X, S

Allows the setting of unique special codes for

each day of the week. It is a global setting for the

printer and all layouts that reference a day of

week code print these values

Allows the setting of unique special codes for

F, G, H, J, K, L, M, N, P, Q, R, S, T, U, V, W,

each hour of the day. It is a global setting for the

printer and all layouts that reference an hour of

day code print these values

X, Y, Z

Allows the setting of unique special codes for

AJ, AL, AM, AN, AO, AP, BG, BH ….

each minute of the day. It is a global setting for

the printer and all layouts that reference a minute

of day code print these values

Allows the setting of unique special codes for

each month of the year. It is a global setting for

the printer and all layouts that reference a month

of year code print these values

Allows the setting of unique special codes for

each week of the year. It is a global setting for

Imaging Date Code s

Month Codes None None JA, FE, MR,

AL, MA, JN, JL, AU, SE, OC, NO, DE

Week of Year Codes

None None 1, 2, 3, 4, 5, 6,

7….

the printer and all layouts that reference a week

of year code print these values

Table 3-5: Videojet DataFlex 6320 Printer Configuration Manager (Continued)

Rev AA Default Options Configuration 3-41

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Videojet DataFlex 6320 Service Manual

Section Sub-Section Parameter

Name

Year of Decade

Date Codes

Codes

Enable Line Selection

Line Selection

Line

Mode

Selection

Number of Lines

Imaging

Printhead Mapping

Equipment ID None None 1 Allows the setting of a unique special code for

Factory ID None None 1 Allows the setting of a unique special code for

Printer Codes

CLARiTY®

Units Default Functionality

Name

None None A, B, C, D, … Allows the setting of unique special codes for

each year of the decade. It is a global setting for

the printer and all layouts that reference a year of

decade code print these values

Enable Line

None No Allows the set up of Line Select Mode

Selection Line

Selection Mode

None Binary Inputs Sets up line selection mode:

0) Communications

1) Binary Inputs

2) Binary Hot Bit Inputs

None None 4 Sets the number of production lines between 2 &

None None Printhead 1 Used in Master/Slave setup only

the Equipment ID. It is a global setting for the

printer and all layouts

the Factory ID. It is a global setting for the printer

and all layouts that reference a factory ID code

print this value Line ID None None 1 Allows the setting of a unique special code for

the production Line ID. It is a global setting for

the printer and all layouts that reference a Line

ID code print this value

Table 3-5: Videojet DataFlex 6320 Printer Configuration Manager (Continued)

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Videojet DataFlex 6320 Service Manual

Section Sub-Section Parameter

Name

Number of Shifts

Shift Codes

Start of Day None None +00:00:00 Sets the start of the day when all automatically

Character set None None ASCII Sets the character set to ASCII, UTF8,

Imaging

Transmitted Fields

Update Queue

Parse Escape Sequence

Trigger Mode None None Disabled Sets the trigger mode:

Max Queue Length

Cycle Head Position

CLARiTY®

Units Default Functionality

Name

None None 0 The number of shifts per day

calculated date codes change e.g. the factory

'day' can be set to start at 2.00am or 6.00am

UNICODE

None None No Sets the Parse Escape Sequence to Yes or No

0) Disabled

1) Transmit on Job Select/Update

2) Transmit on Print

None None 1 Sets the limit on the number of jobs that can be

in the selection queue when Allocation printing is

enabled

None None None Cycle moving the printhead from its parked

position to its printing position Cycle Print None None None Cycle the unit printing continuously

Operations

Generate Log Files

Perform Motor

None None None Trigger log files generation

None None None Calibrate the stepper motors

Calibration Print Test Image None None None Print a test image Baud Rate Baud Rate Bits/sec 115200 Sets the baud rate of serial comm port

System ComPort1

Flow Control None None None Sets hardware or software handshaking

Table 3-5: Videojet DataFlex 6320 Printer Configuration Manager (Continued)

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Videojet DataFlex 6320 Service Manual

Section Sub-Section Parameter

Name

ComPort1 Usage Usage None

ComPort2

Baud Rate Baud Rate Bits/sec 115200 Sets the baud rate of serial comm port

(option)

Flow Control None None None Sets hardware or software handshaking Usage Usage None None Sets the protocol running on the port (None, Text

Data Base

System

Location Enable User

Test Print Job Selection

Mode Power Saving

Mode

CLARiTY®

Units Default Functionality

Name

CLARiTY comms

Sets the protocol running on the port (None, Text

Communications, CLARiTY

Comms, ZPL

Emulation)

Communications, CLARiTY

Comms, ZPL

Emulation)

None None Local Is the layout database local in the printer, or

remote, accessed via CLARiNET

None None Yes Decides whether the printer Test Print function is

available from the CLARiTY

home screen

None None Product Code Selection of job by product code or tiered job

selection (via CLARiNET)

None None None Selects the required power saving mode None ,

Minimal, High, Full

Show Job Description on Home

Show Job Description on Home Screen

None None No Set to ‘Yes’, to show the selected job description

on the home screen

Screen

Table 3-5: Videojet DataFlex 6320 Printer Configuration Manager (Continued)

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Videojet DataFlex 6320 Service Manual

Section Sub-Section Parameter

Name

BinaryCommsN

CLARiTY® Name

Port None 0 or 3001 Set to Zero if Ethernet is not being used,

Units Default Functionality

etworkPort IP Address IP Address None 0.0.0.0 IP address of the printer on an Ethernet network Subnet mask Subnet Mask None 255.255.255.0 Ethernet network subnet mask Text Comms Job Selection

None Normal Select from normal or selection per print

Mode

System TCPIP

Network Port None 0 Allows setting of network port (0 - 256000) ZPL Emulation Network Port None 0 Allows setting of network port (0 - 256000) Text comms

None 0 0 Allows the enabling and set up of the Assync notification

Text comms

None None None Allows the enabling and set up of the Parameter File

Table 3-5: Videojet DataFlex 6320 Printer Configuration Manager (Continued)

otherwise it is set to the Ethernet Port

Assynchronous text communications

Rev AA Default Options Configuration 3-45

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Videojet DataFlex 6320 Service Manual

Section Sub-Section Parameter

Name

System USB Prompt on

CLARiTY

File Detect

Prompt on CLARiTY

Parameter Archive Detect

Prompt on CLARiTY

Printer Clone Detect

Prompt on CLARiTY

Update Detect

Data

CLARiTY®

Name

Prompt on

CLARiTY®

Data File

Detect

Prompt on

CLARiTY®

Parameter

CLARiTY® Operating System

This chapter contains the following topics:

• Getting started the CLARiTY® Operating System

• Using the Tools page

•Working with Passwords

Getting started with the CLARiTY

CLARiTY® is an icon-based operator control system. It has an easy-to-use touch screen and most areas of the display are "active", that is, touching an area on the screen is like pressing a "button" on a traditional control panel.

The basics of the CLARiTY Videojet DataFlex 6320 Operator Manual (P/N 462393). All technical aspects of the printer setup and control are accessed through the Tools button.

operating system are explained in the

Figure 4-1 on page 4-2 shows the home screen of the CLARiTY® operating system.

Rev AA Getting started with the CLARiTY® 4-1

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Figure 4-1: CLARiTY® Home Screen

1. Machine Status Button

2. Tools Button

3. Current Job Details Button

4. Control Frame Buttons

5. Home Button

Figure 4-2: Tools Page

Using the Tools Page

Touch the Tools button on the home screen to access the Tools page (

Figure 4-2).

4-2 Using the Tools Page Rev AA

Page 70

The tools page allows you to access the following pages:

Figure 4-3: Setup Page

• Setup page: Permits you to modify a small subset of the printer setup parameters

• Diagnostics page: Provides on-line fault finding routines and diagnostic functions

• Databases page: Provides control over the jobs database of the coder.

Working with Setup Page

Touch Setup button on the tools page to access the setup page (Figure 4-3).

Videojet DataFlex 6320 Service Manual

The Setup page allows you to access the following parameters:

• Printhead and printing operations

• Consumables (ribbon)

• General Control (e.g. time, date, language)

•Options

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Figure 4-4: Printhead Parameters in Intermittent Mode

Printhead Setting in Intermittent Mode

Touch the Printhead button on the setup page to access the printhead parameters.

The Printhead page in intermittent mode allows you to access the following parameters:

• Horizontal Registration: The position of the print in the printer’s overall printing window, measured in mm across the width of the printhead. It enables you to position the print along the width of the printhead.

• Vertical Registration: The position of the print in the printer’s overall print window, measured in mm in the direction perpendicular to the printhead.

• Print Orientation: Allows rotation of the whole image through 180 degrees

• Print Delay: The delay between the print signal and the commencing of the print. Measured in milliseconds, it allows time for the packaging film to come to a complete rest before the printhead comes in contact. It should be set to the smallest possible value that gives a good quality print.

• Print Speed: The target printing speed of the head in mm/sec. It should be set to the lowest speed that allows completion of the print in the available dwell time of the packaging film

• Print Darkness: The amount of energy being transferred into the printhead. It should be set to the lowest value that provides acceptable quality of print at the required throughput.

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Figure 4-5: Printhead Parameters in Continuous Mode

• Ribbon Saving Mode: This mode enables a choice of either Interleaved Images or Radial Printing.

- Interleaved Images enables a lower quality draft mode of printing

with a 50% saving in ribbon consumption.

- Radial Printing enables multiple prints to be printed across the

width of the ribbon. The number of prints is automatically calculated by the system depending on the image height and the ribbon width.

• Printhead Resistance: Matches the drive electronics of the printer to the resistance characteristics of the printhead (Refer “Setting the Printhead Resistance” on page 5-23 for details of setup)

Printhead Setting in Continuous Mode

Touch the Printhead button on the setup page to access the printhead parameters.

The Printhead page in continuous mode allows you to access the following parameters:

• Print Position: Changes the angle of the printhead against the target material. This angle affects the print quality. If the angle is not suitable, the resulting print may appear faded.

Note: Other parameters are same as intermittent mode.

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Figure 4-6: Consumables Page

Working with the Consumables Setup Page

Touch Consumables button on the setup page to access the consumables parameters (

Figure 4-6).

The consumables page allows you to set the following parameters:

• Ribbon Width: Sets the ribbon tension to the optimum value depending on the ribbon width (narrow ribbons stretch more than wide ones and should run at lower tension)

• Ribbon Color: Allows the printer to accurately predict the end of reel condition when using the predictive end of reel detection systems

• Ribbon Type: The default setting of Standard/Premium selects the standard printhead darkness controls. The High Speed setting selects a new set of controls designed for high speed ribbon. These new controls give better print performance across the print speed range.

• Ribbon Length: Allows the printer to set both the standard and longer ribbon length. The maximum ribbon length is 1200 meters.

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Figure 4-7: Control Page

Working with the Control Setup Page

Touch the control button on the setup page to access the control page (

Figure 4-7).

The control page allows you to set the following parameters:

• Internationalisation: Sets the language of the user interface and the international region which control date/time formats displayed on the screen.

• Recalibrate Touchscreen: Allows the user to recalibrate the touchscreen, if touching the screen does not accurately locate the correct button or Icon. The printer requests the user to touch several crosses which are displayed on the screen, one after the other. The screen is recalibrated when the automated process is complete.

Note: If the calibration of the machine has too many errors and does not allow a user to navigate to this screen via the control panel, the same

functionality can be triggered from within CLARiTY

Configuration

manager.

• Set Screen Orientation: Rotates the entire display through 180 degrees in the event that the control panel is installed in an inverted orientation

• Date and Time: Sets the system date and time of the coder

• Labeller Control: This option is only available when the coder is set to Intermittent Mode. It is a legacy feature and is not used in current applications.

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Videojet DataFlex 6320 Service Manual

Figure 4-8: Diagnostics Page

• Communications: Enables resetting of all serial communication reports in the event that their setup has become corrupted

Working with the Options Setup Page

There are no options available at this time, it may be introduced in the

next versions of the CLARiTY

Working with Diagnostics

Touch diagnostics button on the tools page to access the diagnostics page (

Figure 4-8).

The diagnostics page allows you to access the following pages:

• Printhead and printing operations diagnostics

• Consumables (ribbon) diagnostics

• General control (e.g. software versions, communications port status) diagnostics

• Options

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Figure 4-9: Printhead Diagnostics Page

Working with Printhead Diagnostics

Touch Printhead button on the Diagnostics page to access the printhead diagnostics page (

Figure 4-9).

The printhead diagnostics page allows you to access the following parameters:

•Inputs

•Outputs

• Optics

•General

• Encoder Profiles (not shown in screen above): This line will only be displayed when the printer is configured for continuous mode

• Timings

• States

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Figure 4-10: Printhead Inputs Diagnostics Page (Complete List)

Touch Inputs on the Printhead diagnostics page to access the input parameters (

Figure 4-10).

The input diagnostics page allows you access the following parameters:

• Input configuration: The coder has three software configurable inputs

which are setup using CLARiTY

configuration manager. Touch the

Input Configuration button to view a new page which informs you

about the current usage of the three inputs (as defined by CLARiTY

configuration manager). For more details refer “Configuring the Inputs” on page 3-26.

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Videojet DataFlex 6320 Service Manual

Figure 4-11: Encoder Diagnostics Page

• Encoder: Touch the encoder button to access the encoder diagnostics page. The encoder diagnostic page allows you to access the following encoder parameters (Figure 4-11).

Note: The item Encoder will only appear when the printer is configured for continuous mode.

- Encoder Speed: Shows the actual real-time speed of the film being

measured by the encoder

- Encoder Direction: Shows the direction of rotation of the encoder if

it is a quadrature device

- Wheel diameter: Shows the diameter of the encoder wheel

- Number of lines: Shows the resolution of the encoder expressed as

the number of pulses per revolution

- Encoder Scaling: A parameter set to run the printing ribbon at a

slightly lower speed to the packaging film. This can improve printing quality at very high packaging film speeds.

• External Inputs 1, 2, 3: Shows the real-time status of each of the three inputs

• Printhead Position: Indicates whether the printhead home sensor is detecting the head as parked or not

• Cassette Open: Indicates whether the cassette home sensor is recognising the cassette as being open or closed

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Figure 4-12: Printhead Outputs Diagnostics Page

• Motor Volts: Shows the voltage supply to the stepper motors (must be 42V)

• Printhead Volts: Shows the drive voltage to the printhead. This varies, depending on the printhead resistance but should be in the range of 23V

• 24 Volt Supply: Shows the voltage supply for the printers I/O (must be 24V)

• Printhead Temperature: Shows the real-time reading of the thermistor on the thermal printhead

• Printer Ambient Temperature: Shows the real-time temperature of the hottest component inside the printer unit.

Touch Outputs on the Printhead Diagnostics page to access the output parameters (

Figure 4-12).

Each button shows the status of a physical output on the printer. Touching the Toggle button allows you to force the state of an output, high or low which is useful for diagnostic purposes.

• Printhead Position: Moves the printhead from its parked to its printing position

• Printhead In/Out: Drives the air solenoid that moves the printhead in and out towards the print platten or roller

• External Relay and PNP Outputs: The printer has 2 configurable relay outputs and 2 configurable PNP 24V outputs. For more details on

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Figure 4-13: Printhead Ribbon Calibration Page

configuration, for more details refer “Setting the End of Reel Detection” on page 5-57.

• Green LED: Toggles the green LED at the front of the printer

• Amber LED: Toggles the orange at the front of the printer

Touch the Optics button on the Printhead Diagnostics page to access the ribbon calibration system page.

The ribbon calibration systems works on a shadowgraph principle. A pair or LED's are mounted inside the printer and a receiver is mounted onto the back of the printhead carriage. When the ribbon cassette is placed in the printer, the calibration process moves the printhead up and down its carriage such that the receiver can detect the edges of the shadow cast by the rolls of ribbon. Using geometry, the printer can then accurately calculate the diameter of both the supply and waste rolls.

• Emitter 1, 2 allows you to toggle the LED's.

• Receiver gives a real-time reading of the output. High numbers around 250 are read when the LED's are shining directly at the receiver. Low numbers (less than 10) are read when there is an obstruction between the LED and the receiver.

• Gain Setting is the gain applied by the electronics to keep the LED signals within the correct limits. As the LED's become old, more gain needs to be applied to the circuit, which is represented by a lower number in the diagnostic. New LED's must have a gain of around 60 and old LED's must have a gain significantly less than this number, indicating that the LED needs to be replacement.

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Figure 4-14: Printhead General Diagnostics Page

Touch the General button on the Printhead Diagnostics page access to the general diagnostic parameters.

The printhead general diagnostics page allows you access the following parameters:

• Printer Mode: Indicates if the printer is configured as intermittent or continuous motion

• Printer Hand: Indicates what handing the printer is configured as

• Printer Width: Indicates whether the printer is configured as a 32-mm or 53-mm unit

• Printing Mode: This indicates whether the coder is set for Thermal Transfer (that uses a ribbon) or Direct (that uses the coder without a ribbon and printing directly on to thermal sensitive labels).

• High Throughput Mode: Indicates whether High Throughput Mode is enabled or not

• High Speed Printing Mode: Indicates whether high speed printing is enabled on the coder.

• Print Test Image: Triggers the printing of a test image

Encoder Profiling

Encoder profiling is designed for continuous motion applications where there may be doubt over suitability of the application for the printer due to excessive linear speed or acceleration problems.

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Figure 4-15: Encoder Profiles Graph

1. Printing

2. Printers Max Print Speed Setting

3. Green Line Shows Ribbon drive speed

4. Input and Output Status

5. Blue Line Film Speed measured by encoder

6. Speed at which Low Speed Printing Resumes

7. Speed at which low speed printing stops

8. Trigger Point for Start of Profiling

9. Print Signal Received

7 6

Encoder profiling allows the printer to capture the behavior of the packaging film from the encoder and plot the information onto the user interface screen which also shows an 'on-line oscilloscope' of the machine inputs and outputs at the same time.

Figure 4-15 shows a typical screen display of an encoder profile.

The graph displayed on the CLARiTY® Operator Interface takes into account, settings for 'Maximum Print Speed', current 'Registration' settings and the image size printed.

Using these values, the graph shows where the print signal was received and where the print would occur within the profile, as shown in

15.

This feature can be used to solve problems such as, drifting print registration caused by the packaging film travelling above the maximum print speed of the printer during the registration phase.

Figure 4-

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Figure 4-16: Encoder Profiles Page

To capture the Encoder profiling on the screen, proceed as follows:

1 Touch the Encoder Profiles button on the Printhead Diagnostics page

access to the Encoder Profiles parameters (Figure 4-16).

2 To set up the options for the profile you want to capture, touch the

following buttons:

• Profiling starts: Has three options

- Allows you to capture the profile automatically after you touch the

Capture Encoder Profile button

- Allows you to only capture a profile if the film speed drops below

the minimum limit of the printers specification

- Allows you to only capture a profile after a print signal has been

received

• Profile Type: Has three options which present the information in slightly different graphical forms. Choose the one which best suits your needs

• Profile X Axis: Allows you to set the X Axis of the chart to be either time or distance

3 Once the options have been setup, start the capture process by

touching the Capture Encoder Profile button.

Note: Encoder profiles are not captured during the ribbon calibration sequence.

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Figure 4-17: Encoder Profiles - CLARiTY® Configuration Settings

Figure 4-18: Encoder Profiles - Log Files

In addition, if CLARiTY® Configuration Manager is communicating with the printer, the encoder profile may be uploaded to a PC for analysis.

To upload encoder profile to a PC, proceed as follows:

1 Click on the new coder icon and navigate through devices and select

Capture Encoder Profile from the list as shown in Figure 4-17.

2 Click on Trigger button, the profile is captured in a file which is in

comma separated value format (csv).

3 To access this file, select Log Files folder from new coder as shown in

Figure 4-18.

This file can be loaded into spreadsheet programs such as Microsoft Excel and using a Chart Wizard, a graph similar to that shown on the

screen of CLARiTY

can be viewed.

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Figure 4-19: Printhead Timings Diagnostics Page (Complete List)

Working with Printhead Timings

Touch the Timings button on the Printhead Diagnostics page access to the timings page ( information about the last print or print job selection that was made. It is useful in high throughput applications to understand what the printer is trying to do, especially in continuous motion applications.

Figure 4-19 on page 4-18). This diagnostic page provides

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The following parameters can be accessed in the printhead timings diagnostics page:

• Minimum speed (mm/s): Indicates the minimum film speed during the previous printing cycle

• Maximum speed (mm/s): Indicates the maximum film speed during the previous printing cycle

• Minimum print speed (mm/s): Indicates the actual minimum printing speed during the previous printing cycle

• Maximum print speed (mm/s): Indicates the actual maximum printing speed during the last printing cycle

• Cycle Time (ms): Indicates the total time from the end of the print registration delay to the end of the printing operation

• Printing Time (ms): Indicates the actual time taken to print the image in the previous printing cycle

• Job Selection Time (ms): Indicates the time taken in selecting the last job from the moment the image was confirmed, to being ready to print

• Job Data Update Time (ms): Indicates the total time taken to update all the dynamic variables in the image (time, date, counters)

•Counter Update Time (ms): Indicates the time taken to update all the counter fields in the image

• Time/Date Update Time (ms): Indicates the time taken to update all the time/date fields in the image

The States button in the printhead diagnostics screen is for software debugging only and is not described in this manual.

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Figure 4-20: Printhead Consumables Diagnostics Page

Working with Consumables Diagnostics

Touch Consumable button on the Diagnostics page to access to the Consumables diagnostics page (

Figure 4-20).

The following parameters can be accessed in the consumables diagnostics page:

• Ribbon Tension Statistics: This is for software debugging only and is not described here.

• End of Reel Detection: Touch on this button to open up a new diagnostics page dealing with the different methods of end of reel detection.

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Figure 4-21: End of Reel Detection Parameters

The following parameters are access in this page:

- Detection Mode: Indicates which of the two end of reel detection methods are enabled (Refer “Setting the End of Reel Detection” on page 5-57 for more details)

- The other parameters are for software debugging only and are not described here

• Tension demand and measurement parameters are for debugging only and are not described here

• Spool 1, 2 Diameters (0.1mm) are the measured diameters of the ribbon and can be compared to the actual ribbon diameters after calibration to determine the accurate functioning of the calibration system.

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Figure 4-22: Control Parameters

Working with Control Diagnostics

Touch Control button on the Diagnostics page to access the system Control page.

The following parameters can be accessed in this page:

• Versions: Displays the software versions of the various software components installed in the printer. The most important number displayed when this button is touched is the Software Part Number. This is the master version number and all the other data displayed is of secondary importance.

Note: If there is any inconsistency among the software components that are installed in the printer, the Software Part Number displays the message

'Incompatible Software Versions'. If this is seen, a CLARiTY

software update must be performed, otherwise the coder may perform in an unpredictable manner.

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Figure 4-23: Communications Parameters

• Communications: Touch this button to access functions of each of the Communication Ports on the printer. The following parameters can be accessed in this page:

- Communication Ports 1, 2: Displays the status of each of the two

serial ports, including the Baud rate the port is set to

- TCP/IP: Displays the status of the Ethernet port.

•Text Communications: This indicates whether the text communications has been enabled for this coder.

•ZPL Emulation: This indicates whether ZPL Emulation has been enabled for this coder.

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Figure 4-24: TCP/IP Parameters

• Image Queue Update: Allows you to view all the print jobs that are in the allocation queue (refer “Working with Print Allocations” on page 5-59 for more details)

•CLARiTY

Developer Licensing: This is not a feature supported in

this version of the software

Working with Options

There are no diagnostics for the Options menu.

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Figure 4-25: Database Page

Working with Database

Touch Database button on the Diagnostics page to access the Database page.

The following parameters can be accessed in this page.

• Internal: Shows the job stored in the printer.

• Capacity: Shows the details like the space used in the internal database and space available.

When an external USB memory device is connected to the printer, it is accessed in the same page.

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Figure 4-26: Standard Printer USB Port

USB Port

Connecting the USB Database

Instead of connecting a PC/laptop to the printer via a null modem cable in order to download jobs, the USB device can be connected directly into the

USB port on the CLARiTY

Operator Interface (Figure 4-26).

To download a job from the USB device, proceed as follows:

1 Use the Print to File option within CLARiSOFT

to download the

Image CIFF file into a root directory called \jobs on the USB memory device.

2 Insert the USB memory device into the USB port (Figure 4-26). 3 Touch the Tools button on the home page and touch Database button

to access the database page.

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Figure 4-27: External Database

Figure 4-28: Jobs List on USB Device

The database page displays the External Database (Figure 4-27).

4 Touch External Database button to view all the jobs in the USB device

(Figure 4-28).

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Figure 4-29: Jobs Details

1. File Size

2. Delete Button

3. View Selected Job Button

4. Send Job to Database Button

5. Selected Job

5 Touch on the job you require, the file size is displayed

Using the buttons in the bottom of the page (Figure 4-29) you can either view the job, or send a file to the local database, or delete the job from the USB device.

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Figure 4-30: Confirmation Screen

6 Touch on the send a file to the local database button. A confirmation

appears (Figure 4-30). Touch ok to confirm.

Working with Passwords

Password protection on the CLARiTY® user interface allows different

protected access levels for the various operational features of CLARiTY for up to three different user groups. For example, the three user groups may be classified as Operators, Production Supervisors and Maintenance Personnel, each group requiring access to either all or a subset of the total functions of the user interface.

Protection may be globally enabled or disabled through the CLARiTY® Configuration Manager. The password protection is disabled in the default factory settings.

CLARiTY® has five different functions that may be optionally password protected:

•Job Select

• Registration

•Set-up

•Diagnostics

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• Databases

This is can be easily explained by means of an example (Table 4-1):

Job Registration Set-up Diagnostics Databases

Level 1 (Operator)

Level 2 (Line Supervisor)

Level 3 (Maintenance)

XXXX

XX X

Table 4-1: Password Protection - Example

In this example, registration is not selected for any of the three user access levels, therefore available to all the users to use without any password protection.

If there is at least one X in a column, then that function is only available to a user level against which a X appears. Example: Set-up column in the Table 4-1 is accessible (via a password) only to Level 2 and Level 3 personnel. Each user level has a different numeric password that can be between 4 and 10 digits.

Password Protection Set-up

Set-up of password protection for the user interface is done using the

CLARiTY

Run CLARiTY® Configuration Manager on the PC and upload the printer parameters.

Configuration Manager.

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Figure 4-31: Password Setup

Figure 4-32: Enable Passwords

Navigate to User Interfaces > CLARiTY > Passwords > Enable Passwords (see Figure 4-31).

Select between ‘Disabled’, ‘Normal’ or ‘advanced’ and set up the parameters as required.

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Maintenance

Warning

This chapter contains the following topics:

• Maintaining the Power Supply

• Maintaining the CLARiTY

• Maintaining the Printer

• Maintaining the Cassette

• Setting the End of Reel Detection

• Working with Print Allocations

• Updating the CLARiTY

Controller

Operating Software

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Fuseholder

Figure 5-1: Fuseholder

Maintaining the Power Supply

This section contains the information on how to replace the fuse.

Replacing the Mains Fuse

The fuses are the only user-serviceable parts in the power supply unit.

To replace the mains fuse, proceed as follows:

1 Using a small screwdriver, press and turn the fuseholder

anticlockwise, and remove the fuseholder (Figure 5-1).

Maintaining the CLARiTY® Controller

2 Replace the fuse (p/n 400885) if it is defective. 3 Refit the fuseholder in its original position.

This section contains the information on how to replace:

• The mains switch assembly in the controller

• The CLARiTY controller

• The LCD inverter in the controller

• The internal fuse on the CLARiTY

processor PCB, LCD display and touchscreen in the

processor PCB

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Compliance Information

For Customers in U.S.A.

For Customers in Canada

Pour la Clientèle du Canada

For Customers in the European Union

Support and Training

Contact Information

Service Program

Customer Training

Table of Contents

Safety

Introduction

Safety Conventions Used in the Manual

General Warning Notices

General Caution Notices

Safety Guidelines

Comply with Electrical Codes

Do Not Remove Warning Labels

Placement of the Printer

Using Printer Accessories

Introduction

Equipment Description

About this Manual

Related documents

Theory of Printing

Intermittent Motion Printing

Continuous Motion Printing

Technical Description

Unpacking the Standard Printer

Installing the Printer

Mounting Considerations

Printer

CLARiTY® Controller

Air Regulator

Encoders

Installing the Ribbon in the Cassette

Adjusting the Air Pressure

Working with Printer Connections

Product Sensors/Print Signals

Encoder

Interlocks and Annunciation

Data Communication

Cable Connections

Switching the Power On

Understanding Printhead LEDs

Configuring the Printer

CLARiTY® Configuration Manager

Installing the CLARiTY® Configuration Manager

Connecting the CLARiTY® Configuration Manager to the Printer

Editing Parameters

Saving the Changes in the Printer

Archiving the Current Parameters

Loading a Saved Archive

Working with the Configurable Inputs and Outputs

Configuring the Inputs

Configuring the Outputs

Default Options Configuration

CLARiTY® Operating System

Using the Tools Page

Working with Setup Page

Working with Diagnostics

Working with Passwords

Password Protection Set-up

Maintenance

Maintaining the Power Supply

Replacing the Mains Fuse

Maintaining the CLARiTY® Controller