VIDEOJET 1710 Operator's Manual

Videojet 1710

Operator Manual

P/N 462221-01

Revision AA, July 2011

Copyright July 2011, Videojet Technologies Inc. (herein referred to as Videojet). All rights
reserved.

This document is the property of Videojet Technologies Inc. and contains confidential and

proprietary information owned by Videojet. Any unauthorized copying, use or disclosure of it without

the prior written permission of Videojet is strictly prohibited.

Videojet Technologies Inc.

1500 Mittel Boulevard Phone: [phone] Offices - USA: Atlanta, Chicago, Los Angeles, Philadelphia
Wood Dale, IL Fax: [phone] INT’L: Canada, France, Germany, Ireland, Japan, Spain,
60191-1073 USA Int’l Fax: [phone] Singapore, The Netherlands,The United Kingdom

www.videojet.com Distributors Worldwide

Compliance Information

Warning

For Customers in the European Union

This equipment displays the CE mark to indicate conformance to the
following legislation:

BS EN55022:2006 + A1:2007 Class A Emissions Standard for industrial environments
BS EN61000-6-4 2007 Generic Emissions Standard for Heavy Industrial

Environments
BS EN61000-3-2 2006 Harmonic Current Fluctuations
BS EN61000-3-3 2008 Voltage Fluctuation and Flicker

BS EN61000-6-2 2005 Immunity Characteristics for Industrial Environ-

ments

Following the provisions of EU EMC Directive 2004/108/EC

EC Low Voltage Directive 2006/95/EEC

Essential health and safety requirements relating to electrical equipment designed for use within
certain voltage limits.

IEC 60950-1:2001

Safety requirements for information technology equipment including electrical business equipment.

EN 60529:1992

Degrees of protection provided by encl osu r es (I P code) .

For Customers in the U.S.A.

This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: 1) this device may not cause harmful
interference, and 2) this device must accept any interference received,
including interference that may cause undesired operation.

Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to
operate the equipment.

This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide responsible protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio

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Videojet 1710 Operator Manual

communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to
correct the interference at his own expense.

Shielded cables must be used with this unit to ensure compliance with
Class A FCC limits.

The user may find the following booklet prepared by the Federal
Communications Commission helpful:
Radio-TV Interference Problems. This booklet is available from the U.S.
Government Printing Office, Washington, DC 20402, Stock No. 004-00­00345-4.

This equipment has been tested and certified for compliance with U.S.
regulations regarding safety and electrical emissions by:

Electromagnetic Testing Services Limited

Pratts Fields

How to Identify and Resolve

Lubberhedges Lane

Stebbing, Dunmow

Essex, CM6 3BT

England, UK

This equipment has been investigated by Underwriters Laboratories Inc.
in accordance with the standard for safety: UL 60950-1: Safety of
information technology equipment first edition. Subject 2178 marking and
coding equipment, electronics.

Report reference E252185.

For Customers in Canada

This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.

This equipment has been tested and certified for compliance with
Canadian regulations regarding safety and electrical emissions by:

Electromagnetic Testing Services Limited

Pratts Fields

Lubberhedges Lane

Stebbing, Dunmow

Essex, CM6 3BT

England, UK

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This equipment has been investigated by Underwriters Laboratories

Warning

Incorporated in accordance with the standard for safety: CAN/CSA C22.2
No. 60950-1-03. Safety of information technology equipment. Subject 2178
marking and coding equipment, electronics.

Report reference E252185.

Pour la clientèle du Canada

Le present appareil numerique n’emet pas de bruits radioelectriques
depassant les limites applicales aux appareils numerique de las class A
prescrites dans le Reglement sur le brouillage radioelectrique edicte par le
ministere des Communications du Canada.

Cet équipement est certifié CSA.

This equipment has been investigated by Underwriters Laboratories
Incorporated in accordance with the standard for safety: CAN/CSA C22.2
No. 60950-1-03. Safety of information technology equipment. Subject 2178
marking and coding equipment, electronics.

Videojet 1710 Operator Manual

Report reference E252185.

This product is not intended for use in the immediate/direct visual
field of the display work place. To avoid disturbing reflections on
the display work place, this product shall not be placed in the
immediate/direct field of vision.

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Customer Support and Training

Contact Information

If you have any questions or need assistance, please contact Videojet
Technologies Inc. at 1-800-843-3610 (for all customers within the United
States). Outside the U.S., customers should contact their Videojet
Technologies Inc. distributor or subsidiary for assistance.

Videojet Technologies Inc.

1500 Mittel Boulevard

Wood Dale, IL 60191-1073 U.S.A.

Phone: [phone]

Fax: [phone]

International Fax: [phone]

Web: www.videojet.com

Service Program

About Total Source Commitment

Total Source® TOTAL SERVICE PLUS RELIABILITY, is the Videojet
Technologies Inc. commitment to provide you - our customer - the

complete service you deserve.

The Total Source Commitment

The Videojet Total Source® Service Program is an integral part of our
business in providing marks, codes, and images where, when, and how
often customers specify for packages, products, or printed materials. Our
commitment includes:

• Applications support.

• Installation services.

• Maintenance training.

• Customer response center.

• Technical support.

• Field service.

• Extended hours phone assistance.

• Parts and supplies.

•Repair service.

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Customer Training

If you wish to perform your own service and maintenance on the printer,

Videojet Technologies Inc. highly recommends you complete a Customer
Training Course on the printer.

Note: The manuals are intended to be supplements to (and not replacements for)
Videojet Technologies Inc. Customer Training.

For more information on Videojet Technologies Inc. Customer Training
Courses, call 1-800-843-3610 (within the United States only). Outside the
U.S., customer should contact a Videojet subsidiary office or the local
Videojet distributor for further information.

Videojet 1710 Operator Manual

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Table of Contents

Compliance Information

For Customers in the European Union. . . . . . . . . . . . . . . . . . . . . . . . . . . . i

For Customers in the U.S.A.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

For Customers in Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Pour la clientèle du Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Customer Support and Training

Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Service Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Customer Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Chapter 1 — Introduction

Videojet 1710 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

About the Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Related Publications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Language Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Content Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

Positional References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

Units of Measurement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

Warning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

User Interface Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Abbreviations and Acronyms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6

Chapters in the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6

Chapter 2 — Safety

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

General Safety Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Electrical Safety Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Electrical Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Electrical Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Grounding and Bonding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Fluid Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Read the Material Safety Data Sheets . . . . . . . . . . . . . . . . . . . . . . . 2–5

Ink and Make-up Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Cleaning Solution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Compressed Air Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

UI Related Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

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Videojet 1710 Operator Manual

Other Important Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2–10

Chapter 3 — Main Parts

Videojet 1710 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–1

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–2

Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–2

Arrow Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–3

Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–3

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–3

Contrast Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–3

Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–3

Display Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–4

Electronics Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–5

Ink Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–6

Ink Core Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6

Gutter Pump/Valve Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–7

Smart Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–8

Add Ink Cartridge to the Printer . . . . . . . . . . . . . . . . . . . . . . . . .3–8

Ink Mixing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–9

Ink Usage and Level Detection. . . . . . . . . . . . . . . . . . . . . . . . . .3–11

Ink Compartment Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

Printhead and Umbilical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–11

Connector Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–12

Pinout Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14

On/Standby Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–15

Back Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–15

Chapter 4 — Printer Operation

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–1

How to Turn on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–1

Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–2

Standby Mode Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–2

Alarms and Warnings Upon Power Restoration . . . . . . . . . . . .4–4

How to Clean Start and Stop the Printer. . . . . . . . . . . . . . . . . . . . . . . . 4–4

How to Clean Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–4

How to Clean Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–5

How to Set the Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–5

How to Login for the First Time. . . . . . . . . . . . . . . . . . . . . . . . . . . .4–5

How to Set the Passwords for Levels 1 and 2 . . . . . . . . . . . . . . . . 4–6

How to Set the Password Levels for Menus. . . . . . . . . . . . . . . . . . 4–7

How to Access Other Password Levels. . . . . . . . . . . . . . . . . . . . . .4–8

How to Clear the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–8

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Auto Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

System Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

Calibrate Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

Data Logging Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

How to View Version Information . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Product Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13

How to Reset the Product Counter . . . . . . . . . . . . . . . . . . . . . . . . 4–13

How to Hide the Product Counter . . . . . . . . . . . . . . . . . . . . . . . . 4–13

Run Hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

How to View Run Hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

How to Reset Run Hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

How to Configure the Serial Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15

How to Configure Ethernet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16

High Speed Remote Data Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16

How to Enter Service Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

How to Create a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18

Printer Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18

Print Enable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18

Manual Print Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19

How to Use Continuous Print Option . . . . . . . . . . . . . . . . . . . . . 4–20

DIN Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21

Ink Addition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21

Cartridge Shaking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21

Ink Fill Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22

Ink Fill After Normal Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23

How to Print Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27

How to Select a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27

How to Start the Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28

Monitor the Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28

How to Stop the Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28

How to Install and Print Custom Fonts . . . . . . . . . . . . . . . . . . . . . . . 4–29

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–29

Create and Print a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30

Turn off the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–31

Chapter 5 — User Interface

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

To Select the Menus and Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

To Enter the Text, Numbers and Toggle Values . . . . . . . . . . . . . . 5–3

Menu Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

User Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9

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Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–10

Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–11

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12

Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–14

Manage Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

To Create a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–19

To Edit a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–20

To Select the Source for a Message . . . . . . . . . . . . . . . . . . . . . . . .5–21

To Copy and Paste a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–22

To Enter Multiple Lines in a Message . . . . . . . . . . . . . . . . . . . . . .5–22

To Set the Message and Default Parameters . . . . . . . . . . . . . . . . 5–23

To Set Default Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–24

To Set Message Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–25

To Clear a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25

To Save a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–26

To Save a Message and Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–27

To Exit without Saving the Message . . . . . . . . . . . . . . . . . . . . . . .5–27

To Delete a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–28

Manage User Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–29

To Insert a User Field. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–31

To Insert a Pre-defined User Field . . . . . . . . . . . . . . . . . . . . . . . . .5–32

To Edit a User Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–32

To Delete a User Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–33

To Create a Custom User Field. . . . . . . . . . . . . . . . . . . . . . . . . . . .5–33

To Set Text Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35

Pull Week. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–39

To Define a Pull Week . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–39

To Set a Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–40

To Add Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42

To Add Remote. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43

To Set up Expiry Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–43

To Reset a Message Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–45

To Set Shifts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–45

To Set the Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–46

To Set the Encoded Hour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–47

To Set the Encoded Day of the Week . . . . . . . . . . . . . . . . . . . . . . 5–48

Manage Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–49

To Change Font Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–49

To Set Font Height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–49

To Select Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–51

To Copy and Paste Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–51

To Copy Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–51

To Paste Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52

4

Rev AA

To Modify Text Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54

To Modify Attributes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–55

To Insert a Barcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–56

To Insert Foreign Language Characters . . . . . . . . . . . . . . . . . . . . 5–57

Manage Logos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58

To Download a Logo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58

To Create a Logo in Microsoft Paint Application . . . . . . . . . . . . 5–58

To Use the Logo Editor Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 5–61

To Set Logo Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–61

Chapter 6 — Maintenance

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

Daily Maintenance Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Preventive Maintenance Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Replace Smart Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

Inspect the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

Clean the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

Clean the Deflector Plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–11

Clean the Printer Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–11

Chapter 7 — Troubleshooting

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

The Printer Does Not Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2

Incorrect Print Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3

Incorrect Print Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3

Print Not Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4

Poor Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4

Printer Status Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Indicator Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Fault (Alarm) Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Warning Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8

Fault Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12

Warnings and Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13

Level Related Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13

Warnings and Alarms Upon Power Restoration . . . . . . . . . . . . 7–14

Appendix A — Specifications

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1

Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1

Rev AA 5

Videojet 1710 Operator Manual

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–4

Mobile Printer Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–4

Static Printer Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5

Printhead Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5

Cartridge Shaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–6

Printhead Cleaning Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–6

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–6

Ink and Make-up Fluid Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7

Print Height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7

Nozzle Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7

Font Specifications and Line Speeds . . . . . . . . . . . . . . . . . . . . . . . . . . A–7

Barcode Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–10

Glossary

6

Rev AA

Introduction

Videojet 1710 Printer

The Videojet 1710 printer is a speciality, continuous ink jet printer that uses
pigmented ink to print coloured ink on a variety of typically dark colored products
such as cables and pipes.

The Videojet 1710 printer has the following unique features:

• An ink system designed specifically to work with special pigmented inks

• New nozzle design

• Unique method of ink addition and ink usage

1

• Special technique adopted to read the ink levels in the ink core module

The following important features in Videojet 1710, due to the nature of the
pigmented ink, should be taken care of while operating:

• The ink cartridge must be first shaken and then emptied into the ink core. The
ink cartridge should be loaded to the ink core in ‘one’ addition only

• The ink in the ink core should be routinely mixed through the ink pump

Note: The ink cor e mix will run only if the printer r emains connected to AC power.
Therefore keep the power supply on and connected at all times.

About the Manual

This Operator Manual is written for the every day user of the printer. The
Operator Manual helps the user to understand the different parts and different
printing operations of the printer.

Related Publications

The following manual is available for reference:
Videojet 1710 Service Manual, Part Number: 462222.

Rev AA Videojet 1710 Printer 1-1

Videojet 1710 Operator Manual

Language Codes

When you order these manuals, make sure to add the 2-digit language code at the
end of the part number. For example, the spanish version of the operator manual is
part number 462221-04.
that you can use to identify the translated versions of this manual.

Note: The availability of the Operator Manual is indicated by an asterisk (*).
Availability of the Service Manual is indicated by a plus sign (+). For more
information, contact the Videojet distributor or subsidiary.

Code Language Availability (see

01 English (US) * +
02 French * +
03 German * +

Table 1-1 on page 1-2 shows the list of language codes

note)

04 Spanish * +
05 Portuguese Brazilian *
06 Japanese * +
07 Russian *
08 Italian *
09 Dutch *
10 Chinese (Simplified) * +
11 Arabic *
12 Korean * +
13 Thai *
15 Norwegian *
16 Finnish *
17 Swedish *
18 Danish *
19 Greek *
20 Hebrew *
21 English (UK) * +
23 Polish *
24 Turkish * +

Table 1-1: List of Language Codes

1-2 Related Publications Rev AA

Warning

Code Language Availability (see

25 Czech *
26 Hungarian *
33 Vietnamese *
34 Bulgarian *
36 Chinese (Traditional) *

Table 1-1: List of Language Codes (Continued)

Content Presentation

This Operator Manual contains different types of information like, safety
guidelines, additional notes, user interface (UI) terminology and so on. To help
you identify the different types of information, different writing styles are used in
this manual. This section describes these writing styles.

Videojet 1710 Operator Manual

note)

Positional References

Positions and directions like left, right, front, rear, to the right and to the left are
with respect to the printer when you see from the front.

Units of Measurement

This manual uses metric units of measurement. The equivalent English measures
are included in parenthesis. For example, 240 mm (9.44 inches).

Safety Information

The safety information includes warning and caution statements.

Warning

The warning statements indicate haza rds or unsafe pr actices th at can cau se severe
personal injury or death. For example:

Rev AA Content Presentation 1-3

PERSONAL INJURY. The cleaning solution is poisonous if taken
internally. Do not drink. Seek medical attention immediately if ingested.

Videojet 1710 Operator Manual

Caution

Figure 1-1. Menu Screen

Caution

The caution statements indicate hazards or unsafe practices that can cause damage
to the equipment. For example:

EQUIPMENT DAMAGE. Do not fit or remove any connector on the
printer when the power is turned on. The failure to follow this caution can
damage the printer.

Notes

Notes provide additional information about a particular topic.
For example:

Note: You can set the password protection for some functions to prevent any
access that is not authorised.

User Interface Terminology

The UI elements are shown in italics. For example:
“Press Alt+M to select the Messages menu”. The word Messages is a UI element

and is shown in italics (see

Figure 1-1).

The writing style used to indicate different keys on the control panel is shown in
Table 1-2 on page 1-5.

1-4 Content Presentation Rev AA

Key Style Used

Left arrow key

Right arrow key

Up arrow key

Down arrow key

Enter key

Videojet 1710 Operator Manual

Esc key

F1 key

F2 key

F3 key

F4 key

Alt key

Ctrl key

Shift key

Table 1-2: Content Presentation Style for Keys

Rev AA Content Presentation 1-5

Videojet 1710 Operator Manual

Abbreviations and Acronyms

Abbreviation Expansion

AC Alternating Current
CDA Clean Dry Air
LED Light Emitting Diode
LCD Liquid Crystal Display
UI User Interface
WYSIWYG What You See Is What You Get

Table 1-3: Abbreviations and Acronyms

Chapters in the Manual

Chapter
No.

1. Introduction Contains the information about this manual, the related

2. Safety Contains the safety and hazard information

3. Main Parts Describes the main parts of the printer

4. Printer Operation Contains the information on how to set up and operate the printer

5. User Interface Explains how to use the UI to create and save messages

6. Maintenance Contains the information on how to maintain and clean the

7. Troubleshooting Contains the operator level diagnostic and troubleshooting

8. Specifications Contains printer specifications

9. Glossary Explains the printer related technical terms

Chapter Name Description

publications, and writing styles used in this manual

printer

procedures

Table 1-4: List of Chapters

1-6 Abbreviations and Acronyms Rev AA

Safety

Introduction

2

The policy of Videojet Technologies Inc. is to manufacture non-contact
printing/coding systems and ink supplies that meet high standards of
performance and reliability. We enforce strict quality control techniques to
eliminate potential defects and hazards in our products.

The intended use of the printer is to print information directly onto a
product. Use of this equipment in any other fashion may lead to serious
personal injury.

The safety guidelines provided in this chapter are intended to educate the
operators on all safety issues so that the printer is serviced and operated in
a safe manner.

General Safety Guidelines

• Always refer to the correct service manuals as per the specific Videojet
printer model for important details.

• Only Videojet-trained personnel must carry out installation and
maintenance work. Any such work undertaken by unauthorized
personnel may damage the printer and will invalidate the warranty.

• To avoid damage to the printer components, use only soft brushes and
lint free cloths for cleaning. Do not use high pressure air, cotton waste,
or abrasive materials.

• The printhead must be completely dry before attempting to start the
printer, otherwise the printhead may get damaged.

• Do not fit or remove any connector on the printer when the power is
turned on, otherwise the printer may get damaged.

Rev AA Introduction 2-1

Videojet 1710 Operator Manual

Warning

Warning

Warning

Electrical Safety Guidelines

This section explains the safety guidelines related to electrical power
supply and electrical cables.

Electrical Power Supply

PERSONAL INJURY. Lethal voltages are present within this
equipment when it is connected to the mains electrical supply. Only
trained and authorized personnel must carry out the maintenance
work.

PERSONAL INJURY. Observe all statutory electrical safety codes
and practices. Unless it is necessary to run the printer, disconnect the
printer from the mains electrical supply before removing the covers
or attempting any service or repair activity. Non-adherence to this
warning can result in death or personal injury.

PERSONAL INJURY. A high AC voltage is present at the inverter
and backlight. Extreme caution is required when diagnosing failure
in these areas.

2-2 Electrical Safety Guidelines Rev AA

Electrical Cables

Warning

Warning

Warning

Warning

PERSONAL INJURY. Use only the main power cable supplied with
the printer. The end of this cable must have an approved, three-pole,
main plug that has a protective ground conductor.

The electrical power cables, sockets and plugs must be kept clean
and dry.

For pluggable equipment, the socket-outlet must be installed near
the equipment and must be easily accessible.

Videojet 1710 Operator Manual

PERSONAL INJURY. Always inspect the cables for damage, wear,
corrosion, and deterioration. Make all grounding/bonding
connections void of areas of paint, ink build-up, and corrosion.

Grounding and Bonding

PERSONAL INJURY. The printer must be connected to an AC
power supply that has a protective ground conductor and must be
according to IEC requirements or applicable local regulations.

PERSONAL INJURY. Do not use the printer if there is any
interruption in the protective ground conductor or if the protective
ground conductor is disconnected. The failure to follow this warning
can cause an electrical shock.

Rev AA Electrical Safety Guidelines 2-3

Videojet 1710 Operator Manual

Warning

Warning

Warning

Warning

Warning

PERSONAL INJURY. Always ground conductive equipment to an
earthing electrode or to the building grounding system with
approved cables as per NEC standards in order to drain all potential
static discharge. For example, a metal service tray to earth ground.

PERSONAL INJURY. A resistance reading from the grounded
service tray to the equipment chassis or mounting bracket should be
0 to less than 1 ohm. A resistance check should be made using a safe
and reliable ohmmeter and should be done on a frequent basis.

PERSONAL INJURY. The PCBs contain static sensitive devices. A
suitably grounded, antistatic wrist strap must be worn when
working on or handling PCBs.

PERSONAL INJURY. Always prevent static discharge from
occurring. Use proper Grounding and Bonding methods. Only use
Videojet approved metallic service trays and ground cables.

PERSONAL INJURY. Always bond conductive equipment together
with approved cables to maintain them at the same potential and
minimize static discharge. For example, printhead to metal service
tray.

2-4 Electrical Safety Guidelines Rev AA

Videojet 1710 Operator Manual

Warning

Caution

Warning

PERSONAL INJURY. The Optional Wash Station has been solely
designed for the cleaning of the printhead.

Do not use it for purging or printing operations or for any other
purposes.

Always ensure that the jet is stopped and that any hazardous
voltages are switched off prior to the commencement of the
printhead wash down.

EQUIPMENT DAMAGE. Always empty the service trays
frequently. Some inks and cleaning solutions are flammable. Make
sure that the waste fluids are disposed according to HAZMAT.

Fuses

PERSONAL INJURY. To ensure continued protection against fire
hazards, replace fuses only with the specified type and rating.

Fluid Safety Guidelines

This section describes the hazards that may occur while handling ink,
make-up fluid, and cleaning solutions, and the safety precautions that a
user must take to prevent the hazards.

Read the Material Safety Data Sheets

Read and understand the Material Safety Data Sheet (MSDS) before using
any ink, make-up fluid, or cleaning solution. An MSDS exists for each type
of ink, make-up fluid, and cleaning solution. For more information, visit
www.videojet.com and navigate to Documentation > Material Safety Data

Sheets.

Rev AA Fluid Safety Guidelines 2-5

Videojet 1710 Operator Manual

Caution

Caution

Warning

Ink and Make-up Fluid

EQUIPMENT DAMAGE. The ink cartridge must be emptied into the
ink core in one addition only. It is mandatory for the ink cartridge
(empty) to be seated in the designated slot at all times. This protects
the ink core from air, dust or debris.

EQUIPMENT DAMAGE. If there is an interruption (for more than 1
hour) while adding ink, then make sure that the cartridge is shaken
before you continue to add ink.

PERSONAL INJURY. The ink and make-up fluid are irritating to the
eyes and respiratory system. To prevent personal injury when
handling these substances:

Always wear protective clothing and rubber gloves.

Always wear goggles with side-shields or a face mask. It is also
advisable to wear safety glasses when carrying out maintenance.

Apply barrier hand cream before handling ink.

If ink or make-up fluid contaminates the skin, wash immediately
with soap water. DO NOT use washdown or solvent to clean ink
stains from the skin.

2-6 Fluid Safety Guidelines Rev AA

Videojet 1710 Operator Manual

Warning

Warning

Warning

Caution

PERSONAL INJURY. The ink and make-up fluid are volatile and
highly flammable. They must be stored and handled in accordance
with local regulations.

Do not smoke or use a naked flame in the vicinity of these
substances.

Immediately after use, remove any tissue or cloth that becomes
saturated with these substances. Dispose all such items in
accordance with the local regulations.

In the event that any ink or make-up fluid container is not
completely empty after use, it should be resealed. Only full bottles
are recommended for use when replenishing ink or make-up fluid;
partially filled bottles must be disposed in accordance with the local
regulations.

PERSONAL INJURY. When setting up the nozzle, direct the ink
stream into a beaker or suitable container. To avoid the
contamination of the ink, do not re-use any ink collected in this way.
Dispose all waste ink in accordance with the local regulations.

PERSONAL INJURY. Prolonged breathing of make-up fluid or
cleaning fluid vapor may cause drowsiness and/or effects similar to
alcoholic intoxication. Use only in open, well-ventilated areas.

EQUIPMENT DAMAGE. Make sure that the ink cartridges are
stored upright (with the necks facing upwards).

Rev AA Fluid Safety Guidelines 2-7

Videojet 1710 Operator Manual

Caution

Warning

Warning

EQUIPMENT DAMAGE. The ink core mix will run only if the
printer‘s mains supply is turned on and connected at all times. If the
printer‘s mains supply is not turned on, the ink core mix will start
when the printer power supply is available. It is recommended that
the power supply is retained to allow the ink core mix to run daily as
scheduled.

Cleaning Solution

PERSONAL INJURY. The cleaning solution is poisonous if taken
internally. Do not drink. Seek medical attention immediately if
ingested.

PERSONAL INJURY. The cleaning solution is irritating to the eyes
and respiratory system. To prevent personal injury when handling
this substance:

Always wear protective rubber gloves and clothing.

Always wear goggles with side-shields or a face mask. It is also
advisable to wear safety glasses when carrying out maintenance.

Apply barrier hand cream before handling ink.

If cleaning solution contaminates the skin, rinse off with running
water for at least 15 minutes.

2-8 Fluid Safety Guidelines Rev AA

Videojet 1710 Operator Manual

Warning

Caution

Caution

Warning

PERSONAL INJURY. The cleaning solution is volatile and highly
flammable. It must be stored and handled in accordance with local
regulations.

Do not smoke or use a naked flame in the vicinity of the cleaning
solution.

Immediately after use remove any tissue or cloths that become
saturated with cleaning solution. Dispose all such items in
accordance with local regulations.

EQUIPMENT DAMAGE. Ensure that the cleaning solution is
compatible with the ink used before carrying out printhead cleaning
otherwise the printhead may get damaged.

EQUIPMENT DAMAGE. Any cleaning solutions containing either
chloride, including hypochlorite bleaches or hydrochloric acid, can
cause unacceptable surface pitting and staining. These should not be
used in contact with stainless steels. If wire brushes or wire scouring
pads are used, these should be made of stainless steel. Make sure
that any abrasive media used is free from sources of contamination,
especially iron and chlorides.

Compressed Air Safety Guidelines

PERSONAL INJURY. Airborne particles and substances are a health
hazard. Do not use high pressure compressed air for cleaning
purposes.

Rev AA Compressed Air Safety Guidelines 2-9

Videojet 1710 Operator Manual

Caution

Caution

Caution

Caution

Caution

UI Related Safety Guidelines

DATA SECURITY. To prevent unauthorized access to the software,
ensure that Clear Password is executed when exiting from a higher
level password.

RISK OF DATA LOSS. Ensure the correct message name is selected
for message deletion as no message selection confirmation prompt is
given. All messages apart from the TEST MESSAGE will be deleted
when you select the Delete All Messages option.

RISK OF DATA LOSS. The Delete User Field option does not ask for
confirmation to delete a User Field.

Other Important Guidelines

EQUIPMENT DAMAGE. After a Quick Stop, the machine should
not be left in this state for any length of time as drying ink may make
restarting difficult.

EQUIPMENT DAMAGE. The printhead must be completely dry
before attempting to start the printer otherwise the EHT will trip.

2-10 UI Related Safety Guidelines Rev AA

Videojet 1710 Operator Manual

Warning

Warning

PERSONAL INJURY. If the battery is replaced by an incorrect type,
it will lead to an explosion. Always dispose off the used batteries
according to the instructions and local regulations.

PERSONAL INJURY. In a fault condition, heater can reach 70 oC.
Do not touch the plate on which the heater is mounted. The failure to
follow this warning can cause personal injury.

Rev AA Other Important Guidelines 2-11

Main Parts

1. Control Panel

2. Ink Compartment

3. Umbilical

4. Printhead

5. Connector Panel

6. Electronics Compartment*

7. On/Standby Switch*

8. Back Filter*

Figure 3-1: Main Parts of the Printer

*The components are not shown in the picture.

Videojet 1710 Printer

3

5

4

3

1

2

Rev AA Videojet 1710 Printer 3-1

Videojet 1710 Operator Manual

1

2

3

4

6

5

7

1. Status LEDs

2. Arrow Keys

3. Keypad

4. Information Key

5. Display

6. Contrast Key

7. Function Keys

Figure 3-2: Control Panel

Control Panel

You can use the control panel (Figure 3-2) to do the following tasks:

• Start and stop the printer

• Create, edit, copy and delete the print messages

• Select a message to print

• Monitor the status of the printer

• Configure and control the printer functions

Note: You can set the password protection for some functions to prevent any
access that is not authorised.

Note: Language specific keypads are provided with the language kits.

Status LEDs

3-2 Control Panel Rev AA

The light emitting diodes (LEDs) (item 1, Figure 3-2) indicate the system status.

Arrow Keys

The arrow keys (item 2) allow the operator to navigate through the software
menus.

Keypad

The keypad (item 3) is 72 key, QWERTY, membrane type with tactile response
keys. The solvents that you use for printing and maintenance do not damage the
keypad.

Display

The Quarter Video Graphics Array (QVGA) Liquid Crystal Display (LCD) (item

5) has a resolution of 320
you see in low light conditions.

Videojet 1710 Operator Manual

x 240 pixels. The LCD has an LED backlight to help

Contrast Keys

The contrast keys (item 6) help the operator to increase or decrease
the contrast of the LCD.

Function Keys

The following four function keys provide the basic printer controls (item 7):

For more information on function keys, refer to “Soft Keys” on page 5-4.

Start or stop the ink jet

Select a message for printing

To enter the password

View and edit the messages

Rev AA Control Panel 3-3

Videojet 1710 Operator Manual

2

1

3

1. Text Message

2. Fault Messages

3. Control Keys

Figure 3-3: Display Screen

Display Screen

The screen displays the following elements:

• The function key controls.

• The icons that indicate the printer status and fault conditions and the product
counter*.

* When the product counter is enabled, the screen displays the product
counter.

• The name and the content of the message. The content in the display is an
accurate representation of what the printer prints on the product
(WYSIWYG).

• The icons that indicate the ink core level and add ink when the ink core level
displays <20%.

• Ink type. For example: V490.

3-4 Control Panel Rev AA

Electronics Compartment

1. Electronics Compartment Fan

2. Power Supply Unit (PSU)

3. Positive Air Pump

4. Control System Board (CSB)

5. Printer Interface Board (PIB)

6. EHT Module

7. Connector Panel Boards*

* - Component is not shown in the figure

Figure 3-4: Electronics Compartment

The electronics compartment contains the parts shown in Figure 3-4 on page 3-5.

Videojet 1710 Operator Manual

6

1

2

3

5

4

Note: When a customer orders a Videojet 1710 printer with an air dryer, the
positive air pump is removed from the printer. The air dryer supplies positive air
to the printhead from an external air source. Air dryers are required when the
printer is operated in an environment with elevated humidity or where certain
water sensitive inks are used. Please contact Videojet Technologi es Inc. Customer
Service Department at 800.843.3610 (United States only), or contact the local
Videojet Technologies Inc. representative for more information.

Rev AA Electronics Compartment 3-5

Videojet 1710 Operator Manual

Figure 3-5: Ink Compartment

1. Gutter Pump/Valve Module
Assembly

2. Smart Cartridges

3. Ink Compartment Door

4. Ink Core Module

5. Ink Compartment Fan*

*The component is not shown in the picture

Ink Compartment

The ink compartment of the printer contains the ink core module, gutter pump/
valve module, and the smart ink and make-up fluid cartridges. The cooling fan
cools the ink compartment and a filter does not allow the dust into the ink
compartment.

Ink Core Module

The ink core module (Figure 3-6 on page 3-7) maintains the pressure and
viscosity of the ink in the printer, and contains the ink core (pump is mounted to
the ink core).

1

2

3

4

Note: The ink core module comes as a single unit. You cannot remove or replace
any part inside the ink core module except the ink pump.

3-6 Ink Compartment Rev AA

Videojet 1710 Operator Manual

2

3

1

Figure 3-6: Ink Core Module

1. Manifold Mounted Pump

2. Dampener Cover

3. SPI Core Mixer Valve

Figure 3-7: Gutter Pump/Valve Module Assembly

Gutter Pump/Valve Module

The gutter pump/valve module (Figure 3-7) contains the fluid control valves,
gutter pump, pressure transducer and flush pump as a module arrangement for
ease of maintenance.

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Videojet 1710 Operator Manual

1

2

1. Add Ink Icon

2. Ink Core Level Icon

Figure 3-8: Menu Screen

Smart Cartridge

Note: Refer to “Replace Smart Cartridges” on page 6-3 to replace the cartridges.

The smart cartridges use the smart chip technology to ensure the proper and in
shelf-life ink and make-up fluids are used.

Note: The normal ink cartridge contains 600 ml of pigmented ink. Make up
cartridge contains 750 ml of make up fluid. Two part ink cartridges contain 600
ml of pigmented ink in total.

Add Ink Cartridge to the Printer

Note: The main menu screen in the UI displays the ink core level unlike the other
1000 series which displays ink cartridge level along with the make up cartridge
level.

When the ink core level displays <20%, it displays ‘Add’ ink icon. The printer
prompts the user to add a new cartridge. For more information on how to fill ink,
refer

“Ink Fill Procedure” on page 4-22.

When a new ink cartridge is added, the printer verifies the ink type, the nozzle size
and other parameters before supplying the ink to the ink core. This verification
process is automatic and does not require the user to enter any data. This step
ensures that an incompatible ink cannot be added to the ink core.

3-8 Ink Compartment Rev AA

Videojet 1710 Operator Manual

Caution

Note: All new cartridges contain this feature built into the smart chip. If an
incorrect cartridge type is inserted in error, it alerts the operator about the
difference in ink. A warning message appears for the user to correct the problem.

Note: If there is a power interruption while loading a full ink cartridge (one
addition), the printer will check that the same ink cartridge is inserted on power
up. The printer continues to add the ink to the ink cor e until completion, following
a prompt.

Note: Some inks are made up of two cartridges ‘A' and 'B'. The printer will
prompt the user to add cartridge 'A' (for example, V490A-C). After cartridge ‘A’
is added completely, the user will be prompted to add cartridge 'B' (for example,
V490B-C).

EQUIPMENT DAMAGE. If the power was inadvertently interrupted for
more than two hours while in the middle of replacing an ink cartridge, then
re-shake ink cartridge before use.

Ink Mixing

The ink core routinely mixes the ink in the ink core (called ‘Ink Mixing’) to ensure
good ink quality and thus maximum uptime and performance. Ink mixing takes
place as scheduled for every 24 hours and can also be manually initiated (see
Figure 3-10 on page 3-10).

How to Set the Ink Core Mix Schedule

To set the ink core mix schedule, do the following tasks:

1 Navigate to Configure > Set Mixing Time (Figure 3-9 on page 3-10).
2 Adjust the Hour and Minute settings to the required time in 24 hour clock

format.

Note: The default scheduled time for the ink core mix is 06.00 Hours.For
example, if you need to set the mix to complete at the beginning of each shift
which starts at 7.30 am, enter the hours as ‘7’ and minutes as ‘30’.

Rev AA Ink Compartment 3-9

Videojet 1710 Operator Manual

Figure 3-9: Set Mixing Time Option

Figure 3-10: Ink Core Mix Sequences

When an ink mix sequence is due, th e software prompts the user and a countdown
timer appears to allow the user to either postpone the mix sequence or run it.This
message continues to appear every 5 minutes until allowed to run.

Note: During mixing, the ink system will perform a number of fluid mix steps.

Types of Ink Mixing Sequences

There are two types of ink mixing sequence.

• Short Ink Core Mix (9 minutes)

• Long Ink Core Mix (17 minutes)

The ink core mix is scheduled to run every 24 hours for 9 minutes (Short Ink Core
Mix). If the ink core mix is not run for a period of time called ‘threshold’, then the
ink mix will run for 17 minutes (Long Ink Core Mix) when available.The default
threshold period is ‘three’ days (72 hours).

3-10 Ink Compartment Rev AA

Videojet 1710 Operator Manual

How to Start Ink Core Mix Schedule Manually

To manually start the ink core mix schedule, do the following tasks:

1 Navigate to System menu.
2 Select Short Ink Core mix or Long Ink Core Mix (Figure 3-10 on page 3-10).

The red light located on the printhead and the printer keypad LED will flash to
alert the user working on the printhead that the ink mix sequence is about to start.

Note: Ink mix can be manually initiated any time but the jet must not be running.
If the jet is running when a mixing is required, the mix will run once the jet has
stopped.

Note: The ink core mix will run only if AC power is connected to the printer. If the
printer‘s mains supply is not turned on, the ink core mix will start when the
printer‘s power supply is available.

Note: Printer needs to be powered on, in standby mode or turned on for the ink
mix sequence to run.

Ink Usage and Level Detection

Addition of a new cartridge raises the ink core level to100%.

Note: On initial fill, the ink core level will be at 80%.

With the decrease in the ink quantity, the system begins to perform ink level
detections. The ink core level will then be displayed at the appropriate ink level in
incremental steps.

The user can only add ink when the ink core level is less than 20%. At this point if
the ink is not added, the printer uses the ink until it reaches the level of 0%. At this
point, the user is prevented from printing until more ink is added.

In case the ink core is overfilled (more than 100%), a warning icon appears and
the system disables excess fluid addition.

Ink Compartment Fan

The ink compartment fan cools the ink module and the ink pump.

Printhead and Umbilical

The printhead uses the ink supplied by the ink core module to print the text and
graphic characters on a product. The control signals and ink are sent to the
printhead through the umbilical.

Rev AA Printhead and Umbilical 3-11

Videojet 1710 Operator Manual

1. Umbilical

2. Printhead

Figure 3-11: Printhead and Umbilical

2

1

Connector Panel

The connector panel is on the left side of the printer (item 5, Figure 3-1 on
page 3-1). The panel contains the connectors shown in Figure 3-12.

The standard printer is the IP55 printer, which has PCB 5 fitted. The optional
printer is the IP65 printer, which has PCB 1 and PCB 2 (
page 3-14).

Note: The number of connectors provided depends on the model you select.

Figure 3-13 on

3-12 Connector Panel Rev AA

Videojet 1710 Operator Manual

Figure 3-12: IP 55 (standard) Printer Connector Panel

1. Message A Input*

2. Print Trigger 2*

3. Shaft Encoder

4. Print Trigger

5. I/O 25 Way*

6. USB

7. Ethernet*

8. Status Output

9. Message B Input*

* - Optional Connectors

1

9

2

3

8

4

PCB 5

5

7

Cat 5e

6

Note: All the connectors are sealed to provide the required protection from water
and dust according to the IP55 standard.

Rev AA Connector Panel 3-13

Videojet 1710 Operator Manual

Cat 5e

1

2

3

4

5

6

7

8

9

10

11

12

PCB 1

PCB 2

1. Message A Input*

2. Print Trigger 2 (Reverse Print)*

3. Status Output (Lampstack)

4. Shaft Encoder

5. Relay Switches

6. Print Trigger 1

7. I/O 25 Way*

8. USB

9. Ethernet*

10. COMMS RS485

11. COMMS RS232

12. Message B Input*

Figure 3-13: IP 65 (Optional) Printer Connector Panel

* - Optional Connectors

Note: All the connectors are sealed to provide the required protection from water
and dust according to the IP65 standard.

3-14 Connector Panel Rev AA

Pinout Information

Connector Pinout

Print Trigger 2 (Reverse Print) DIN 3 Pin
Status Output (Lampstack) DIN 6 Pin
Shaft Encoder DIN 4 Pin
Relay Switches DIN 7 Pin

Table 3-1: Connector Pinout Information

Connector Pinout

Figure 3-14: On/Standby Switch

1. On/Standby Switch

2. Handles

Print Trigger 1 DIN 3 Pin
USB ­Ethernet -

Videojet 1710 Operator Manual

COMMS RS485 (180° Pin
Position)

COMMS RS232 DIN 5 Pin
Message B Input DIN 8 Pin
Message A Input DIN 8 Pin
I/O 25 Way DIN 25 Pin (Bulgin Connector)

Table 3-1: Connector Pinout Information

On/Standby Switch

The On/Standby switch (item 1, Figure 3-14) is an amber push button to turn on
the printer or put the printer in standby mode. You can find the on/standby switch
on the right side of the printer. Switching the power switch to ‘off’ will put the
printer into ‘Standby mode’. Standby mode allows the ink core mix sequence to
run as programmed and return to standby mode when complete. To enable standby
mode, power must remain to the printer.

Note: The handles (item 2) are provided for easy movement of the unit.

DIN 5 Pin

Back Filter

The ink compartment fan draws the air from the outside atmosphere to keep the
ink compartment cool. The back filter removes the dust from the air that goes
inside the ink compartment (see

Rev AA On/Standby Switch 3-15

1

2

Figure 3-16). The IP55 back filter is standard for

Videojet 1710 Operator Manual

Figure 3-15: Back Filter (IP55 Version)

Back Filter

Figure 3-16: Back Filter (IP65 Version)

Back Filter

V ideojet 1710 IP55 printer and IP65 back filter is standard for Videojet 1710 IP65
printer.

3-16 Back Filter Rev AA

Printer Operation

Introduction

This chapter provides the procedures to do the following tasks:

• Turn on the printer

• Clean start and stop the printer

• Turn off the printer

• Create a message

• Print the messages

4

• System menu

• Calibrate menu

• Data logging menu

• Product counter

• Run hours

• Configure serial port

• Configure ethernet

• High speed remote data transfer

• Enter service information

• Printer configuration

• Ink Addition

• Create custom font

How to Turn on the Printer

Do the following tasks to turn on the printer:

1 Do the visual inspection.
2 Make sure that the electrical supply for the printer is available.
3 Press the on/standby switch to turn on the printer.

Rev AA Introduction 4-1

Videojet 1710 Operator Manual

Standby Mode

The Videojet 1710 printer uses pigmented inks which should be mixed on a
regular basis. Thus, the printer performs ‘ink mixing’ at set intervals whenever the
jet is not turned on. For ink mixing to take place, the power supply must be
applied to the printer at all times.

Note: If power is removed from the printer, a buzzer will beep notifying the user
that the power has been removed from the printer. Please reconnect the power as
soon as possible.

Standby Mode Function

During printer start up, if the ‘on/standby’ switch is in ‘out’ position, it initializes
and enters into Standby Mode. In standby mode, all the unrequired functions of
EHT, fans, gutter pump, air pump are stopped and only low voltage power is left
on the printer boards.

Note: To turn on the printer normally, press the switch to ‘in’ position. This
completes a full reboot of the printer.

Standby Mode During Ink Mixing

When the printer needs to run an ink mixing sequence, the power is restored to the
required functions like the fans, mixer and the printer undergoes a ‘wake up’
sequence. The LCD screen displays the ink mixing prompt and provides 30
seconds to the operator to postpone mix or let it run. After the ink mix is complete,
the LCD screen, pumps and fans are powered down after 30 seconds.

4-2 How to Turn on the Printer Rev AA

Videojet 1710 Operator Manual

Standby and Wake Up sequences

Table 4-1 lists the standby and wake up sequences.

Sequence NoCondition Printer Reaction

1 The operator engages switch to the

standby position when jet is off

2 The operator engages switch to the

standby position when jet is on

3 The printer reaches scheduled ink

mixing time while in standby mode
(Wake up /go back to standby mode)

1. Displays a message ‘Entering
Standby Mode’ (10 seconds to
postpone)

2. Switches off all non-essential
hardware (for example, fans, head
heater, pumps, valves, EHT and so
on)

3. Switches off Modulation

4. Switches off the LCD

5. Front panel LED (red) on the printer
blinks to warn the operator that the
printer is in standby mode

6. Retains power to boards (Low
voltage)

1. Performs Quick Stop

2. Steps 1.1 to 1.6 occurs

1. Switches on the Fans and LCD

2. Displays a ink mixing warning
screen (30 seconds to postpone)

3. Performs Ink Mixing

4. Displays a message ‘Entering
Standby Mode’ (30 seconds to
postpone)

5. After 30 seconds, switches on the
fans and LCD

6. Front panel LED (red) on the printer
blinks to warn the user that the
printer is in standby mode

7. Retains power to boards (Low
voltage)

4 The operator engages switch to the

‘on’ position

Performs system reboot (restores all
power to the hardware units and reset s
the memory, electronics and so on)

Table 4-1: Standby and Wake up sequences

Rev AA How to Turn on the Printer 4-3

Videojet 1710 Operator Manual

Caution

Figure 4-1: Warning upon power restoration

Alarms and Warnings Upon Power Restoration

If the ink core is not empty during power-up, alarms or warnings are generated.
For Example, refer
interrupted from 72 Hours to less than 1 week

If the core is empty, no alarm or warning is generated.You can clear these alarms/
warnings by acknowledging the system prompts.

For more information on Alarms and Warnings that prompts during the power
restoration, refer

Figure 4-1.This warning is generated when the power is

“Warnings and Alarms Upon Power Restoration” on page 7-14.

How to Clean Start and Stop the Printer

The default procedures to start and stop the printer are the Clean Start and the
Clean Stop.

Note: If the Clean Start or the Clean S top are not available, the printer requires a
Quick Start or Quick Stop.The printer cannot provide the Clean Start and the
Clean Stop options if the make-up fluid is empty or if the ink core level is high.
Make sure that the make-up fluid is not empty or the ink core level is not high.

EQUIPMENT DAMAGE. Do not perform the Clean Start or the Clean Stop
many times. The failure to follow this caution can cause high use of flush
and dilution of the ink. The diluted ink decreases the quality of the print.

Note: Make sure that ink mixing is performed before you start the jet.

How to Clean Start

Press the F1 key to start the jet start sequence.
The printer turns on the ink and the ink jet starts.

Note: To stop the ink jet, press the F1 key.

4-4 How to Clean Start and Stop the Printer Rev AA

How to Clean Stop

Figure 4-2: Password Menu

Figure 4-3: Enter Password

Press the F1 key. The printer stops the flow of ink.

How to Set the Passwords

The passwords are set and configured from the Password menu in the UI.
The UI has the following access levels:

• The level 0 is the default password level.

• The levels 1 and 2 are password protected. The customer can configure the
two levels. The customer can use the two levels to access different menus in
the UI. T o set the passwords for the two levels, you must access the system at
same access level or one level higher.

Videojet 1710 Operator Manual

How to Login for the First Time

Do the following tasks to login for the first time:

1 Open the Menu screen. The screen appears in level 0 with basic functions.
2 Press Alt + w. Select the Enter Password (see Figure 4-3) option and press the

Enter key. Alternatively, press F3 in the Main screen. The Enter Password
screen appears (see

3 Log in at level 1 (default password = 1111) or level 2 (default password =

2222) password. The current password level changes to selected password

Figure 4-4).

Rev AA How to Set the Passwords 4-5

Videojet 1710 Operator Manual

Figure 4-4: Level 0 Password

Figure 4-5: Set Password Level

Figure 4-6: New Password

Figure 4-7: Confirm Password

level from level 0.

How to Set the Passwords for Levels 1 and 2

Do the following tasks to set the passwords for levels 1 and 2:

1 Press Alt + w and select Set Password for level 1 or Set Password for level 2

from the Password menu (see
appears (see Figure 4-6).

Figure 4-5). The New Password dialog box

2 Enter the new password and press the Enter key. A prompt appears where

you confirm the password.

3 Enter the new password again and press the Enter key.

If the confirmation password is different from the first password entered, the
Change Password dialog box appears (see

Press Esc key to return to the New Password dialog box.
Else, the new password is saved and the Menu screen appears.

4-6 How to Set the Passwords Rev AA

Figure 4-8).

How to Set the Password Levels for Menus

Figure 4-8: Change Password

Figure 4-9: Set Password Levels

Figure 4-10: Change Password Level

Do the following tasks to set the password levels for the menus available in the
UI:

1 Press Alt + w and select Set Password Levels (see Figure 4-9) to open the

Change Password Levels screen (see Figure 4-10 on page 4-7).

Videojet 1710 Operator Manual

Select the menu (see Figure 4-10 on page 4-7) that needs a change in the password
level access and press the Enter key. The Enter New Password Level screen
appears

Figure 4-11 on page 4-8

2 Change the password levels for the different menus and press the Enter key to

save the changes.

Note: The Messages menu is shown here as an example.

Rev AA How to Set the Passwords 4-7

Videojet 1710 Operator Manual

Caution

Figure 4-11: Enter New Password Levels

Figure 4-12: Enter Password Dialog Box

3 Press the Esc key to go to the menu screen.

How to Access Other Password Levels

Do the following tasks to access other password levels:

1 Press Alt + w and select the Enter Passwor d option from the Password menu.

Alternatively, press F3 in the Main screen. The Enter Password dialog box
appears (see Figure 4-12).

2 Enter the password for the feature level you must access. The current access

level used is shown at the top of the dialog box.
You can use all the menu options that are set at this password level or below

that level.

How to Clear the Password

RISK OF UNAUTHORIZED ACCESS. To prevent unauthorized access to
the software, make sure that you do Clear Password when you exit from a
higher level.

Press Alt + w and select Clear Password (see Figure 4-13) to clear the password
for the access level used at this time and return to password level 0.

4-8 How to Set the Passwords Rev AA

Note: The password is not deleted, but the user access is reset to the lowest

Figure 4-13: Clear Password Option

Figure 4-14: Auto Logout Option

privilege level from the current level.

Auto Logout

If this feature is enabled, the UI prompts for a password at level 0 and all access
levels above level 0.

Videojet 1710 Operator Manual

Press Alt + w. Select Auto Logout (see Figure 4-14 on page 4-9) and press Enter.
Use the Right or Left key to select Yes or No.

Rev AA How to Set the Passwords 4-9

Videojet 1710 Operator Manual

System Menu

The user can perform the start and stop sequences through System menu
(press Alt+S) (see Table 4-2).

Alarms Screen When the alarm messages appear on

the screen, the printer stops the
printing.

Note: Diagnostics screens can be
accessed and scrolled through, by
pressing i key on the keypad.

Warnings Screen The printer continues the printing after

the warning messages appear on the
screen.

Note: Certain warnings will stop printing
but maintain the jet running.
For example: Selecting non-existent
raster.
Note: Diagnostics screens can be
accessed and scrolled through, by
pressing i key on the keypad.

States Screen It displays the current states of the

printer.

Table 4-2: System Menu

Calibrate Menu

The Calibrate menu (press Alt + L) (see Table 4-3 on page 4-11) includes the
controls to setup and calibrate the printer. Refer to the service manual for more
information. The Diagnostics screens are available from this menu at password
Level 0 and above.

4-10 System Menu Rev AA

Videojet 1710 Operator Manual

Diagnostics Screens
One, Two and Three

Opens the Diagnostic screen. This screen shows the current value of
different parameters to help you find the faults.
These diagnostics screens are available (default) from this menu at
password level 0 and above.

Table 4-3: Calibration Menu

Rev AA Calibrate Menu 4-11

Press Esc key to return to the Menu screen.

Note: Diagnostics screens can be accessed and scrolled through, by
pressing i key on the keypad.

Videojet 1710 Operator Manual

Figure 4-15: Data Logging Menu

Figure 4-16: Version Information

Data Logging Menu

The Data Logging menu (press Alt + D) (see Figure 4-15) gives you access to th e
printer operation data and allows remote access to the data.

How to View Version Information

The Version Information (see Figure 4-16) gives the information on the following:

• Version of the software

• The date that the software was created

• Type of printhead engine

• Version of the printhead engine firmware

• CE image version

• CE image date

• CSB board issue

• Utilisation level (Speciality Pigmented Ink)

4-12 Data Logging Menu Rev AA

Product Counter

Figure 4-17: Product Counter Dialog Box

The product counter shows the total number of products that the printer has
detected. All detected products are counted here including the products on which
the printer has not printed a message.

How to Reset the Product Counter

Do the following to reset the product counter:

Note: If you reset the product counter then you cannot undo the operation.

1 Open the Data Logging menu (press Alt + D).
2 Select the Product Counter option from the Data Logging menu with the

arrow key.

3 Press the Enter key to open the product counter dialog box (see Figure 4-17).

Videojet 1710 Operator Manual

4 Set the Reset Counter field to “Yes” with the Left and Right arrow keys.
5 Press the Enter key to reset the product counter and exit the Product Counter

dialog box.

How to Hide the Product Counter

Do the following to hide the product counter:

1 Set the Display it? field to “No” with the Left and Right arrow keys.
2 Press the Enter key to hide the product counter and exit the Product Counter

dialog box.

Rev AA Product Counter 4-13

Videojet 1710 Operator Manual

Figure 4-18: View Run Hours

Figure 4-19: Reset Run Hours

Run Hours

How to View Run Hours

To see the number of hours that the printer and ink pump have run:

1 Select View Run Hours (see Figure 4-18) from the Data Logging menu. The

run hours dialog box appears.

2 Press any key to close the Run Hours dialog box and return to the Menu

screen.

How to Reset Run Hours

The running hours must be reset only under special conditions like the ink pump
and gutter valve module replacement and trained service personnel only must
perform this operation.

4-14 Run Hours Rev AA

How to Configure the Serial Port

Figure 4-20: Configure Menu

Figure 4-21: Configure Serial Ports Dialog Box

The RS-232 and RS-485 serial communication ports are standard for Videojet
1710 printer. For more information, contact the Videojet distributor or subsidiary.

You can prepare the printer communication ports for the transmission of data
logging information between the port and a remote device.

1 Open the Configure menu (press Alt + C).

Videojet 1710 Operator Manual

2 Select Serial Port Configuration option, and press the Enter key. The

Configure Serial Ports dialog box appears (see

Figure 4-21).

3 You can configure the following settings:

Baud Rate Sets the baud rate for transmission to remote devices
Data Bi ts Sets the number of bits used in a data word

Rev AA How to Configure the Serial Port 4-15

Stop bits Sets the number of stop bits used in a data word

Videojet 1710 Operator Manual

Parity Select Odd parity, Even parity or None parity for error

detection within data transmission

4 Press the Enter key, when you complete the port configuration.

How to Configure Ethernet Port

Refer to WSI/ESI Communications Protocol addendum for more information.

High Speed Remote Data Transfer

You can use the printer in applications that require high speed data transfer. For
example, gaming applications. The printer has a data buffer to store a stack of
information before you transfer data (WSI full protocol or ESI protocol) without
any loss.

Parameter Value

Buffer size 200 messages
Print rate 44 messages per second
Protocol WSI full protocol or ESI protocol
Insert Mode Send variable data. You can have 10 remote data inserts in

a single message.

Alerts Buffer full (70% of the total size of the buffer is reached)

Buffer overfill (90% of the total size of the buffer is reached)
Buffer full cleared (when the size of the buf fer reaches 4 0%

of buffer size after a buffer full)
Communication error

Commands Clear buffer (internal)

Message Repeat - The printer continues to print the last
message when it reaches the end of the buffer
No Message Repeat - The printer stops the print when it
reaches the end of the buffer.

Table 4-4: High Speed Data Transfer

4-16 How to Configure Ethernet Port Rev AA

How to Enter Service Information

Figure 4-22: Enter Service Information

Figure 4-23: Enter Service Information Dialog Box

You can record the service information on the printer.

1 Open Data Logging menu (press Alt+D).

2 Select the Enter Service Information option and press the Enter key. The

Enter Service Information dialog box appears (see

Videojet 1710 Operator Manual

Figure 4-23).

3 Enter the following information in the fields:

Field Entry

Printer Location A correct name of location (For example, factory

name and machine number).
Customer Name The name of your company.
Address Complete postal address of the printer location.
Serial Number Enter the serial number of the printer.
Service Centre

(Voice)

The full telephone number of your local Videojet

service centre.

4 Press the Enter key after you enter the required information.

Rev AA How to Enter Service Information 4-17

Videojet 1710 Operator Manual

Figure 4-24: Print Menu

Figure 4-25: Print Control Menu

How to Create a Message

Refer to “To Create a Message” on page 5-19 for more information.

Printer Configuration

The printer is configured through the Print menu (see Figure 4-24). Press Alt+P to
open the Print menu.

Print Enable

Select the Print Enable option from the Print menu. The Print Control menu (see
Figure 4-5) appears. Or, press ALT+F1 to start the printing.

Table 4-5 describes the options in the Print Control menu.

Print Enable or Disable the printing.
Double Buffering The double buffering setting is ON by default. Enable

double buffering to print without product delay. Disable
double buffering if an external host controls the printing
to prevent print delay.
Disable this feature during the following modes: Special
Print mode, External Message Select and Auto Encoder.

Table 4-5: Print Control Menu

4-18 How to Create a Message Rev AA

Videojet 1710 Operator Manual

Shaft Encoder
Source

Photocell Source The print is activated from the source External 1

Print Acknowledge Sends a signal to an external control system (normally

Set the shaft encoder to Internal option for a fixed line
speed.
Set to External option for use with a compatible shaft
encoder where the line speed is variable.

Note: If external shaft encoder is selected, the user has
to also enter the encoder type (non-quadrature, A then
B, or B then A).

Set to Auto Encoder for use when speed of the product
changes, because the product slips on the conveyor.

(standard-connection option), or External 2.

Note: An option of "None" is also available in the
Photocell Source field.

through the connector COMM1). There are two options.

1. Off The print acknowledge signal is not
sent.

2. After Compile After the update of any dynamic
information like Clock Codes or
counter information in the message
is printed, the print acknowledge
character is sent.

Print ACK ASCII
code

Throw distance You must enter the distance that is set between the

Remote Source
Action

Table 4-5: Print Control Menu (Continued)

Manual Print Option

Select Manual Print (see Figure 4-24 o n page 4-18) from the Print menu if you do
not require to start the printing from an external source. When you give the print
command, the printer prints one copy of the message.

Sets the ASCII character code (0 to 255) sent to the
control system.

printhead and the product.
Provides instructions to the printer when the record

buffer runs out of data:

• Clear buffer

• Message repeat desired – the printer will continue to
print the last message when it reaches the end of the
buffer.

• Message repeat not desired – the printer will stop
the print when it reaches the end of the buffer.

Rev AA Printer Configuration 4-19

Videojet 1710 Operator Manual

Figure 4-26: Continuous Print Dialog Box

Figure 4-27: SE Mode

How to Use Continuous Print Option

If you enable the Continuous Print (see Figure 4-24 on page 4-18) mode, the
message is printed repeatedly. The message is printed if only the input of product
detect is enabled. When you must print the messages at correct and regular
intervals of time on continuous products, this option is useful.

1 Select Continuous Print from the Print Menu. The Continuous Print dialog

box appears (see

2 Select PEC T riggered. This allows you to see the rising or falling edge on the

photocell to start the print.

Note: If you enable the PEC Triggered option, the printer must get a leading
or trailing edge (of the product) signal from the photocell to start the print.

3 Or, select PEC Gated. This allows you to see a steady signal (i.e. substrate) to

keep printing.

Note: If you enable the PEC Gated, the printer must get a continuous signal
to continue the printing.

Figure 4-26).

4 Set the SE Mode delay to use external shaft encoder pulses to set the distance

between the start of each print.

5 If there is no external shaft encoder, set Time Mode delay to use the pulses

internally created to set the distance between each print.

4-20 Printer Configuration Rev AA

Videojet 1710 Operator Manual

Figure 4-28: Time Mode

Figure 4-29: Distance Mode

6 Set the required delay for the selected mode in the range 1 to 10,000.
7 Set Distance Mode delay to use a user defined distance interval to set the gap

between the start of each print.

DIN Print

DIN printing inverts and reverses alternate prints, so that the message can be read
from any direction. When printing on cables, this method is used.

Ink Addition

Due to the nature of the pigmented ink, the ink cartridge is first shaken and then
emptied into the ink core. Here, each ink cartridge is loaded to the ink core in
‘one’ addition only. The cartridges must be seated in its slot during operation, in
an empty state.

Cartridge Shaking

The ink cartridge must be shaken/agitated as prompted by the printer before it is
inserted into the printer. There are two methods of shaking ink cartridges:

• Hand Shake - certain inks may be adequately shaken by hand

• Machine Shake - certain inks require machine shaking

The shaker is a standalone machine, with a bracket to accept the ink cartridge.

Rev AA Ink Addition 4-21

Videojet 1710 Operator Manual

Caution

Figure 4-30: 1710 Ink Shaker

Note: The printer prompts the user regarding the method of ink shaking required
(Hand or Machine shaking) and the duration required.

When prompted to machine shake the cartridge, do the following tasks:

1 Insert the cartridge in the shaker (see Figure 4-30).

2 When the shaker is ready to accept the ink cartridge, push the cartridge until

the cartridge locks into the cartridge holder.

3 When the cartridge is secured in the bracket, push the start button. The

cartridge agitation begins and ends automatically after a predetermined time.

4 Run the shaker.

Once the shaking is complete, the cartridge is ready for use.

Ink Fill Procedure

EQUIPMENT DAMAGE. If there is an power interruption while adding
ink, then make sure that the cartridge is shaken before you continue to add
ink.

4-22 Ink Addition Rev AA

Videojet 1710 Operator Manual

Figure 4-31: Ink Low Warning

The ink is transferred from the ink cartridge to the ink core under two conditions:

• Ink fill for new printer/new ink core commissioning

• Ink fill after normal usage

Note: Before filling ink, the user must make sure that the type of ink used is of
pigmented variety and suitable for the nozzle fitted to the printer.

For more information on New Printer/New Ink Core Commissioning, refer to Ink
Fill Procedure in the Service Manual.

Ink Fill After Normal Usage

There are two methods to fill the ink core:

• Single Catridge Ink Fill

• Two Catridge Ink Fill

Single Cartridge Ink Fill

<<Pl. validate>>

If the ink is a single cartridge ink, do the following tasks while filling ink during
normal usage:

1 During normal production, if the ink level falls below 20%, the printer

prompts the user with one of the warnings (see

Figure 4-31 on page 4-23).

Note: The method of cartridge shaking depends on the type of ink used. The
printer prompts the user regarding the method of ink sh aking required (Hand
or Machine shaking) and the duration required. For more information on
cartridge shaking, refer

“Cartridge Shaking” on page 4-21.

Note: You can clear these warnings by closing the warning and can continue
using the printer, but the warning remains in the warning screen and the
beacon indicates in amber color.

2 Insert a new ink cartridge. The printer initiates Fill Ink Core sequence

automatically after the ink cartridge is installed.

Note: The user can also start the ink fill sequence manually through the UI.

3 If the inserted cartridge is of the wrong ink type, the printer prompts the

following message.

Rev AA Ink Addition 4-23

Videojet 1710 Operator Manual

Figure 4-32: Wrong Ink Type

Figure 4-33: Ink Low Warning

Figure 4-34: Confirm Cartridge Shaken

Note: Press Esc to abort the procedure.

4 The printer prompts the following message. Remove the cartridge and

replace it with correct ink type.

Note: Press ESC to abort the procedure.

5 When the correct ink cartridge is inserted, a message appears prompting the

user to confirm if the ink cartridge has been shaken.

6 If the ink cartridge has been shaken as prompted, press Enter to proceed with

ink fill.

7 The ink level increases and the ink core level will be at 100%.

Two Cartridge Ink Fill

Some inks come in two catridges and required to be combined together in the ink
core and are known as two catridge ink fill. Input both catridges A and B to
complete the ink fill. The ink type shown on the main display of the printer ends
with AB to match the label on the package. If the ink cartridge is V483A-C or
V483B-C the ink type will display as V483AB.

If the ink is a two cartridge ink, do the following tasks while filling ink during
normal usage:

1 During normal production, if the ink level falls below 20%, a message

appears prompting the user to insert cartridge A (see

4-24 Ink Addition Rev AA

Figure 4-35).

Videojet 1710 Operator Manual

Figure 4-35: Insert Cartridge A

Figure 4-36: Wrong Ink Type

Figure 4-37: Wrong Cartridge B

Figure 4-38: Confirm Ink Fill

Note: You can clear these warnings by closing the warning and can continue
using the printer, but the warning remains in the warning screen and the
beacon indicates in amber color.

2 Insert a new ink cartridge A. The printer initiates Fill Ink Core sequence

automatically after the ink cartridge is installed.

Note: The user can also start the ink fill sequence manually through the UI.

3 If the inserted cartridge is of the wrong ink type, the printer prompts the

following message.

Note: Press Esc to abort the procedure.

4 If the inserted cartridge is of the type B, the printer prompts the following

message.

Note: Press Esc to abort the procedure.

5 When the correct ink cartridge is inserted, a message appears prompting the

user to confirm start ink core fill.

6 Press Enter to proceed with ink fill. Else, press Esc to abort the procedure.

Rev AA Ink Addition 4-25

Videojet 1710 Operator Manual

Figure 4-39: Filling from Cartridge A

Figure 4-40: Insert Cartridge B

Figure 4-41: Wrong Ink Type

Figure 4-42: Wrong Cartridge A

7 Once the ink fill starts, the printer prompts one of the following message

depending on the ink type.

Note: The user cannot cancel the message.

8 Once ink filling from Cartridge A is completed, the printer prompts for

cartridge B.

9 If the inserted cartridge is of the wrong ink type, the printer prompts the

following message.

Note: Press Esc to abort the procedure.

10 If the inserted cartridge is of the type A, the printer prompts the following

message.

Note: Press Esc to abort the procedure.

11 When the correct ink cartridge is inserted, a message appears prompting the

user to confirm if the ink cartridge has been shaken.

4-26 Ink Addition Rev AA

12 If the ink cartridge has been shaken as prompted, press Enter to proceed with

Figure 4-43: Confirm Cartridge Shaken

Figure 4-44: Select Print Message

ink fill.

13 The ink level increases and the ink core level will be 100%.

How to Print Messages

You must select a message before you start the printing process.

Videojet 1710 Operator Manual

How to Select a Message

The Menu screen displays the message that is ready for printing in a box at the
bottom of the screen. The name of the message is seen at the top of the box and a
preview of the message in the box.

Do the following tasks to select a message:

1 Open the Messages menu and select the Select Print Message option. The

Select Message to Print dialog box appears.

2 Press the Up arrow key or the Down arrow key to highlight the required

message. The highlighted message is shown in the WYSIWYG part of the
display.

Note: You can enter the name of the message that you selected to print. The
selector bar automatically highlights the required message.

Rev AA How to Print Messages 4-27

Videojet 1710 Operator Manual

3 Press the Enter key to select the message for printing. The selected message

appears in the WYSIWYG of the display.

How to Start the Printing

The default sequence is Clean Start.

Note: You can select the option of Quick Start to activate the inkjet. The service
technicians use this feature. Refer to the service manual for more information.

1 Press the F1 key to start the jet start sequence.

During the sequence, the jet running icon flashes on the display. The
sequence takes approximately one minute. When the sequence is completed,

the icon is turned on continuously.

2 To start the printing process, the following operations are required:

• The print must be enabled (access Print > Print Enable. The Print Control
menu appears. Select Enable (Quick Key: ALT + F1).

• The product sensor must send a trigger signal.

• It may be necessary to adjust message parameters.

• The photocell level may need to be changed (access Configure > Photocell
Levels).

Note: When the print is enabled, the green LED on the keypad is turned on
continuously.

Monitor the Printing

When the printer is in the operation, use the following to monitor the status:

• The status icons on the display

• The LEDs on the keypad

•The stack light (optional)

How to Stop the Printing

Disable the print to stop the printing (access Print > Print Enable. The Print
Control menu appears. Select Disable (Quick Key: ALT + F1).

You can use the Clean Stop or Quick Stop sequences to stop the jet along with
stopping the printing. The default sequence is Clean Stop. The Quick Stop
sequence is used by service technicians. Refer to the service manual for more
information.

4-28 How to Print Messages Rev AA

Press the F1 key to start the jet stop sequence.

During this sequence, the jet stop icon flashes on the display. The sequence
requires one minute to complete. When the sequence is complete, the icon is

turned on continuously.
The printing automatically stops after the jet stop sequence is complete.

Note: Do not turn off the printer until the flushing cycle is complete.

How to Install and Print Custom Fonts

This procedure shows you how to install custom font and print messag es using the
custom font.

• Custom Font height must match with the h eight of the stand ard font available
in the printer. Following are the list of the available font height.

Videojet 1710 Operator Manual

-5-high

-7-high

-9-high

- 12-high

- 16-high

- 24-high

- 34-high

• Custom font file must be in *.abf2 format.

• The naming convention of the font must be in xxhigh_custom.abf2. xx
represents the height of the font. (Ex: A 16-high custom font file must be
named as 16high_custom.abf2).

Installation

Do the following tasks to install a custom font:

1 Copy the custom font you wish to install to the root of a USB Flash Drive.
2 Insert the USB Flash Drive in the USB socket on the side of the printer.
3 Press CTRL + F4 key to list files on the USB Drive.
4 Select the font file to install.
5 Press the Enter key. The following message appears in the display screen to

confirm the update.

Rev AA How to Install and Print Custom Fonts 4-29

Videojet 1710 Operator Manual

Figure 4-45: Editor Attribute

6 Press the Enter key. The following message appears in the display screen.

Note: User must wait for few seconds until the note appears to power cycle
the printer.

7 Power cycle the printer to apply the updates.

Create and Print a Message

Do the following tasks to create and print a message using custom font:

1 Press the F3 key (while in the Editor Screen) for the Editor Attributes screen

to appear.

2 Select the Font type as Custom and press the Enter key.
3 Press the F1 key to select the custom font.

Note: Set the font height to match the custom font height.

4 Enter the message in the message editor.
5 Press Shift + F1to save and exit.

Note: Select message to print, if the message is not loaded.

4-30 How to Install and Print Custom Fonts Rev AA

Turn off the Printer

Caution

Caution

Warning

EQUIPMENT DAMAGE. Turn off the printer after the jet shutdown cycle
is complete. The failure to follow this caution can cause additional
maintenance.

EQUIPMENT DAMAGE. Do not start and stop the printer many times.
When you stop the printer, the printer uses the make-up fluid to flush the

system. If you start and stop the printer many times, the printer uses large
amount of make-up fluid. The increased use of make up fluid can cause a
Ink Core Level High error and low ink viscosity. To prevent this problem,
quick start and stop must be used.

Videojet 1710 Operator Manual

Press the on/standby switch to put the printer in standby mode.

Note: The on/standby switch is used to put the printer to standby mode. Switching
the power switch to ‘off’ will put the printer into ‘Standby mode’. Standby mode
allows the ink core mix sequence to run as programmed and return to standby
mode when complete. To enable standby mode, power must remain to the printer.

PERSONAL INJURY. While in the standby mode, power remains in the
printer at a low voltage. To carry out any internal maintenance work,
remove the power to the printer by removing the plug from the mains power
supply.

Rev AA Turn off the Printer 4-31

User Interface

Figure 5-1: Menu Screen

Introduction

This chapter describes how you can use the user interface (UI) to do the following
tasks:

• Create messages

• Edit messages

• Save messages

• Create user fields

The UI contains the following screen:

5

Menu Screen

When you login, the first screen that appears is Menu screen. The Menu screen
has a row of menus along the top of the screen. The menus give quick and easy
access to the different functions of the printer. You can see only five menus in the
screen (see
other menus.

To Select the Menus and Items

T o select the menus, and the items in the menus, you can use either the arrow keys
or the short cut keys.

Rev AA Introduction 5-1

Figure 5-1), press the Left arrow key or Right arrow key to access the

Videojet 1710 Operator Manual

More Tag

Figure 5-2: The More Tag

More Tag

Arrow Keys

To select a menu:

To select an item
from a menu:

1. Press the Left arrow key or Right arrow key until the
menu is highlighted.

2. Press the Enter key.

1. Press the Up arrow key or the Down arrow key until
the required item is highlighted.

2. Press the Enter key.

Note: If there are many items on the menu to display on screen, the label More
appears next to the top or bottom of the menu. For example, refer to

Figure 5-2.
This label indicates that more menu entries are available above, or below the
items that are displayed now. Press the Up arrow key

or Down arr ow key to scr oll

through the items.

5-2 Introduction Rev AA

Videojet 1710 Operator Manual

Shortcut Keys

To access the different menus in the main menu, hold the Alt key, and press the
highlighted character. The menu and the shortcut key are shown in

Menu Shortcut Key

Messages ALT+M
Editor ALT+E
User Fields ALT+U
Print ALT+P
Password ALT+W
System ALT+S
Configure ALT+C
Calibrate ALT+L

Table 5-1.

Data Logging ALT+D
Start Printing (or Stop

Print if the printer is in
the print mode)

New Message ALT+F2
Message Parameters ALT+F3
Edit User Field ALT+F4
Quick Start (or Quick

Stop if the jet is in
operation)

Nozzle Flush CTRL+F2
Continuous Print CTRL+F3
Copy From USB CTRL+F4

ALT+F1

CTRL+F1

Tab l e 5-1: Shortcut Keys

* - These shortcut keys appear only in Editor menu.

Note: The Alt key takes the priority over the Ctrl key if both the keys are held
together.

To Enter the Text, Numbers and Toggle Values

Text Use the keypad to enter the required text, or special characters.

Rev AA Introduction 5-3

Videojet 1710 Operator Manual

Numerical
values

Toggle
values
(for
example,
on/off)

Use the keys 0 to 9, or press the Right arrow key to increase
the value or press the Left arrow key to decrease the value.

Press the Left arrow key or Right arrow key.

Esc Key

To exit from a menu without any change in the settings, press the Esc key.

Soft Keys

The four function keys (F1 to F4) are known as the soft keys. The UI assigns the
default functions to these keys in normal conditions. When you hold Alt or Ctrl
key, the UI assigns different functions to the function keys.

The functions that are available for different key combinations are shown in
Table 5-2 on page 5-4.

Key Function

If you hold the alt key

F1 S tart Printing (or Stop Print if the printer is in the print mode)
F2 New Message
F3 Message Parameters
F4 Edit User Field

Table 5-2: Soft Keys

5-4 Introduction Rev AA

Key Function

If you hold the Ctrl key

Videojet 1710 Operator Manual

F1 Quick Start (or Quick Stop if the jet is in operation)
F2 Nozzle Flush
F3 Continuous Print
F4 Copy From USB

Table 5-2: Soft Keys (Continued)

Rev AA Introduction 5-5

Videojet 1710 Operator Manual

Menu Description

Messages

Messages Menu Commands Function

Select Print
Message

Message
Parameters

Default parameters Opens the Default Parameters menu. All the

Edit Message Opens the Select Message to Edit dialog box.

New Message Opens the New Message dialog box. The

Delete Message Opens the Select Message to Delete dialog

Opens the Select Message To Print dialog
box. Select a message to print or edit.

Opens the message parameters for the
selected message. All parameters can be
changed.

default parameters for new messages can be
changed.

The selected message is opened in an edit
screen. T o save the edited message, go to the
Editor menu

system prompts to enter the new message
name. The user can enter the new message in
the edit screen. To save the new message, go
to the Editor menu. The parameters for a new
message are set to the default values.

box. The selected message is deleted.

Note: You cannot delete the Test Message
and the message selected for printing (shown
in the WYSIWYG).

Table 5-3: Messages Menu and Commands

5-6 Menu Description Rev AA

Copy Message Opens the Copy Message dialog box.

Enter message names in the From and To
fields.
If a message exists, and you try to copy the
content into that message, the following
message appears on the display:

“Already exists. Overwrite it?”

(answer with Y or N).

Messages Menu Commands Function

Videojet 1710 Operator Manual

Message Select
Source*
(standard for
Videojet 1710)

Edit External Select
Table*
(standard for
Videojet 1710)

Edit Barcode Scan
Select Table

Opens the Message Select Source dialog box,
with options Internal or External. For External
option, you can select the format Binary or
BCD and use the inverted function to invert
(high to low) the data. Use the options to
configure how the inputs are read.

Opens the External Message Select menu.
Enter the names of the messages to be
available to the external source. The external
message names can be added, edited and
deleted. Press the F2 key to select message
names from a list of those available.

Opens the Barcode Scan Message Select
Table dialog box. The Barcode Scan Select
table works in conjunction with the External
Message Select table (refer

“To Select the
Source for a Message” on page 5-21). The
user configures the External Message Select
table to map message names to an index
number in the range 00 to 99. The user
configures the Barcode Scan Select table to
map each index number to a sequence of
characters (numbers or letters) which may be
received from a connected barcode scanner.

Table 5-3: Messages Menu and Commands (Continued)

Rev AA Menu Description 5-7

Delete All
Messages

Export message to
USB

Import message
from USB

Deletes all internal messages.

You can transfer a single message and all the
resources it uses (if you want to take the
messages to another printer to print) from the
printer to an USB stick.

You can transfer a single message and all the
resources it uses from the USB stick to the
printer.

Videojet 1710 Operator Manual

Editor

The commands in the Editor menu are shown only if the Message Editor is open.
If the Message Editor is closed, the only option shown in the Editor menu is "Only
used when in Editor".

Note: All Editor commands are available from level 1 and above.

Editor Menu Commands Function

Select Font Opens the Select Font menu. The selected font is

applied to the selected text in the message.

Note: Press F1 to change font height.

Insert User Field Opens the Select user field menu. The contents of the

user field are copied into the message at print time.
Example: expiry date, shift code.

Note: Press F2 to select user field.

Modify Attributes Opens the Editor Attributes menu. One or more

attributes can be set. The set attributes are applied to
the selected text in the message. (Attributes are
properties that can be applied to individual
characters).

Note: Press F3 to modify attributes.

Copy Text Copies the selected text to the clipboard.
Paste Text Pastes the text from the clipboard at the cursor

position.

Set Keyboard
Type

Save Message Saves the message being edited and keeps the editor

Save and Exit Saves the message being edited and exits the editor

Opens the Select keyboard Type menu. Select the
keyboard type to be used for the edit session.
Characters from more than one language alphabet
can be included in a message.

screen open.

screen.

Clear Message Deletes the content in the message and keeps the

Table 5-4: Editor Menu and Commands

5-8 Menu Description Rev AA

editor screen open.

Editor Menu Commands Function

Abandon Exits the editor screen without saving any changes to

the message.

Table 5-4: Editor Menu and Commands

Note: Press F4, to select Message Parameters.

User Fields

Note: All User Field commands are available from level 1 and above.

User Fields Menu Commands Function

Videojet 1710 Operator Manual

Edit user field Opens the Select user field to edit menu. Options are all the existing user

fields.

• When you select a text field, an individual dialog box for the new user
field with the Text and Attribute options opens.

• When you select a counter field, a menu with options for the counter
parameters opens.

• When you select a logo field, the Edit logo screen opens.

New user field Adds a new user field to the selected message. Opens the New User Field

dialog box with Name and Description fields.

• When you select a Text description, the New Field dialog box with Text
and Attribute fields opens.

• When you select a Counter description, the New counter dialog box
with fields for the counter parameters opens.

• When you select a Logo description, the Edit logo screen opens.

• When you select a Remote description, the New Field dialog box with
Field ID and Default Value fields opens.

Delete user field Opens Delete User Field menu.
Reset Counter Opens the Select Counter to Reset menu.
Set Shifts Opens the shift menu where the duration of each shift can be defined.

Table 5-5: User fields Menu and Commands

Rev AA Menu Description 5-9

Videojet 1710 Operator Manual

User Fields Menu Commands Function

Setup Timer Opens the Timer Setup dialog box where you can define the format for the

timer. For example, you can set the following values for the timer:

• 2 or 4 digit timer

• Time interval

• Characters printed - alphabetical, numeric or alpha-numeric

Setup Encoded Hour Opens the Alpha Hour dialog box where you can define how each hour is

displayed (numeric or alphabetical).

Setup Encoded Day
of the Week

Opens the Day of the Week where you can define the offset unit, value and
set the values (numeric or alphabetical) for every day of the week.

Table 5-5: User fields Menu and Commands (Continued)

Print

Note: All Print Menu commands are available from level 2 and above.

Print Menu Commands Function

Print Enable Opens the Print Control menu. The Print option can be

toggled between Enable and Disable.

Manual Print Printing is triggered by an external device in normal

conditions (for example, photocell or internal timer).
Use manual print to print one copy of the selected
message when the print command is given. You can
use this feature to check the printer operation while not
connected. You must remove the photocell cover to use
the manual print.

Continuous Print The message is printed again and again without an

external trigger.
Opens the Continuous print dialog box.
You can toggle the Continuous mode between Off,

Distance Mode, SE Mode and Time Mode. SE mode
delay and Time mode delay can be individually adjusted

between 1 and 10000 pulses.

Line
Configuration

Table 5-6: Print Menu and Commands

5-10 Menu Description Rev AA

Distance Mode uses a user defined distance interval to
set the gap between the start of each print.

SE mode uses external shaft encoder pulses to set the
gap between the start of each print.

The Time Mode uses internally generated pulses to set
the gap between the start of each print.

Line Configuration is a menu that holds all the shaft
encoder calibration setting. It also allows the user to set
up message units in inches, mm or strokes.

Password

Password Menu Command Function

Enter Password Opens the Enter Password dialog box,

with the current password level. The user
has to enter a password to change to a
different password level.

Clear Password The password is cleared for the current

access level and access is returned to
password level 0.

Set Password for level 1 Opens the New Password dialog box. The

user has to enter a new password for level

1.

Set Password for level 2 Opens the New Password dialog box. The

user has to enter a new password for level

2.

Videojet 1710 Operator Manual

Set Password Levels Opens the Change Password level menu.

Auto Logout If the user does not use the UI for several

Table 5-7: Password Menu and Commands

This has options for the Menu Screen and
each of the menus.
When an option is selected, a further
dialog box appears with options to change
the password level for each option
available in the menu. The password
levels can be set in the range 0 to 2 by the
user, where level 0 does not have
password protection. Functions with Level
3 access cannot have their password
levels changed.

minutes (no keyboard input), the printer
logs out the user and provides access
level 0.

This feature protects the printer from the
unauthorized access.

Rev AA Menu Description 5-11

Videojet 1710 Operator Manual

System

System Menu Command Function

Alarms
Screen

Warnings
Screen

States Screen
Clean Start

Jet

Quick Start
Jet

Clean Stop
Jet

Quick Stop
Jet

Nozzle Flush The nozzle orifice is cleaned by the application

Refer to “System Menu” on page 4-10

The ink jet is started and Starting the jet is
displayed. A flush and bleed sequence is
performed to eliminate ink splashing and spray
before ink is fed to the nozzle.

The ink jet is started and the message Starting
the jet is displayed. Use Quick Start if the
machine has been off for less than half an hour.

The ink jet is stopped, the nozzle and related
ink core module pipes are cleaned.

This method starts without a flushing sequence,
and uses the ink supply to bleed air from the
nozzle.

of solvent and a suction action. The flush
continues for two minutes unless the F1 key is
pressed to stop it.

System Flush
Purge

Umbilical
Purge

Empty Ink
Core

Table 5-8: System Menu and Commands

The machine is started and the flush pump
operated. This function removes air from the
flush system during the commissioning or when
air has been introduced to the flush system
during a fault, etc. Press the Enter key and a
dialog box opens: “Are you sure YES-NO”.

When using Umbilical Purge, the umbilical feed
and return tubes must be disconnected from the
nozzle feed and return tubes. Loop the
umbilical feed and return tubes together and
cap the nozzle feed and return tubes. Opens
the Umbilical Purge dialog box. Select Enable
to start and Disable to stop the umbilical purge.

This function empties the ink from the ink core
module and puts the ink in a specially
programmed ink cartridge.

5-12 Menu Description Rev AA

System Menu Command Function

Fill Ink Core This function is used to fill an empty ink core

module by adding ink from the Ink cartridge.
Usually this function is used during
commissioning or ink core module replacement.

Videojet 1710 Operator Manual

Flush Ink
Core

Short Ink
Core Mix

Long Ink Core
Mix

Copy from
USB

Print Setup
Warnings
Enable

Flushing of the ink core will take place. Flush
Ink core is performed if the printer is shipped
into another location or going for some storage.
Follow the screen prompts.

The short ink core mix sequence is triggered
when selected

The long ink core mix sequence is triggered
when selected

This function is used to copy files from a USB
stick that is plugged into the machine. It can be
used to update software/firmware, add new
rasters and fonts.

This function allows the warnings that appear
on the screen as icons to be disabled and
enabled.

Gutter Fault
Shutdown
Enable

Opens the Machine Control dialog box. You can
toggle the Gutter fault between Enable and
Disable.

Table 5-8: System Menu and Commands (Continued)

Rev AA Menu Description 5-13

Videojet 1710 Operator Manual

Configure

Configure Menu Commands Function

Clear Alarms and
Warnings

Set Time/Date Allows the Real Time Clock (RTC) in the printer to

Allows to clear the alarms and warnings that
appear on the UI.

be set to the local time and date. Opens the Set
time/date menu. The parameters that can be set
are: Day, Month, Year, Day number, Hour,
Minutes, Seconds.

Table 5-9: Configure Menu and Commands

5-14 Menu Description Rev AA

Configure Menu Commands Function

Set Language Allows the language used for the display to be set.

Opens the Select prompt language menu with the
language options available (available languages
depend on the printer model).

Videojet 1710 Operator Manual

Set Editor Font
group

Used to set the editor font group that you require:

•Chinese

• Japanese

• International

Note: The display language and keyboard
language are independent.
For example, an operator in China has to print
Japanese characters, the display language must
be changed to Chinese S or Chinese T. To do this,
you must set the keyboard type under the Editor
Menu (

“To Insert Foreign Language Characters”

on page 5-57).

You must set the Editor Font group to Japanese. A
power cycle (turn off the printer and turn on the
printer) is required.

Table 5-9: Configure Menu and Commands (Continued)

Rev AA Menu Description 5-15

Photocell Source - Selects the photocell source to be used. Opens the
Print Control menu. Photocell source can be toggled between External 1
and External 2. (NB External 2 requires special software).

Videojet 1710 Operator Manual

Configure Menu Commands Function

Photocell Levels To allow the use of both High and Low activating

photocells this command enables the photocell
trigger level to be set to high or low.

Shaft Encoder Source -The different so urce s of the shaf t encoder signal
are: Internal, External and Auto Encoder.

Auto Print on Jet You can enable the machine start printing when

the ink jet has started.

Note: A message must be available.

Auto Print on
Select

Enables the machine to be set up so that it will
initiate printing as soon as a message has been
selected subject to the ink jet having started.

Serial Port

You can configure the serial port.

Configuration

Table 5-9: Configure Menu and Commands (Continued)

5-16 Menu Description Rev AA

Configure Menu Commands Function

Network Settings

Barcode Setup Opens the Barcode Bar/S pace Ratios menu. Up to

four bar widths and four space widths can be set.

Videojet 1710 Operator Manual

Backup System
Settings

Parameters set during the calibration proce ss ar e
saved to memory, overwriting any previously
saved parameters.

Restore System
Settings

Full System
Backup

Previously saved parameters and settings are
read from memory, undoing any recent changes.

Backs up all programmable printer data, including
job and configuration information, to a USB stick.

Note: You can perform a full system backup after
you have set up the system.

Full System
Restore

Restores programmable (you can select from the
Restore Options menu) printer information,
including job and configuration information, from a
USB stick, although the printer prompts the user to
select which files to recover.

Note: For example, when a CBS has failed, you
can run a full system restore to recover the lost
settings.

System Update Updates messages, fonts, rasters on printer.

System update allows files to be added to the
printer without replacing existing files (.cadd file)

Note: You can perform a software upgrade to
upgrade only the required settings and selected
elements. The options are:

•All

•Fonts

• Application - software version

• Messages - move all the messages

• Settings - HV calibration, viscosity

•Rasters

Table 5-9: Configure Menu and Commands (Continued)

Rev AA Menu Description 5-17

Videojet 1710 Operator Manual

Configure Menu Commands Function

Set Hejra Date Sets the date per the Arabic calendar.

Select Alternative
Zero

Opens the Select alternative zero dialogue box.
Alternative zero symbol can be set to one of
several available zero characters.

Special Printing

Selects DIN printing and traversing printing.

Mode

Remove Raster Removes the raster file from the printer.

Protocol

The WSI setup options are available in this menu.

Configuration

Barcode Scan
Setup

Table 5-9: Configure Menu and Commands (Continued)

5-18 Menu Description Rev AA

Opens the Barcode Scan Setup dialog box.

Configure Menu Commands Function

Figure 5-3: Messages Menu

Set Mixing Time Opens the Set Time to Mix Core dialog box.

Allows the user to set time for mixing the ink in the
ink core.

Table 5-9: Configure Menu and Commands (Continued)

Manage Messages

Videojet 1710 Operator Manual

To Create a Message

Do the following tasks to create a message:

1 Press Alt + M to open the Messages menu

Note: You can use quick keys Alt + F2 to open the messages menu in the
menu screen.

2 Select New Message. The New Message dialog box appears (see Figure 5-4).
3 Enter a name for the message.

Rev AA Manage Messages 5-19

Videojet 1710 Operator Manual

Figure 5-4: New Message Dialog Box

Figure 5-5: Create New Message

Entered T ext is
seen here

Present Font
Size

Figure 5-6: Select Message to Edit Dialog Box

Note: The message name can contain a maximum of 31 alphanumeric
characters which includes the spaces.

4 Press the Enter key. The Message Editor screen appears (see Figure 5 -5 on

page 5-20).
You can set the height of the font, insert user fields in the message editor

screen.

To Edit a Message

Do the following tasks to edit the messages:

1 Press the Alt+M keys. The Messages menu appears.
2 From the Messages menu, select Edit Message. The Select Message To Edit

menu appears.

3 Select the message that you require to edit. The Message Editor screen

appears.

5-20 Manage Messages Rev AA

Videojet 1710 Operator Manual

Figure 5-7: Message Select Source Dialog Box

The function keys are assigned as follows in the Message Editor screen:

Select font height

Note: Videojet 1710 printer has 5, 7, 9, 12,16, 24 and 34-high fonts.

Note: The font heights available are independent of language.

Insert a user field

Change the attributes

Set the message parameters

+ Save the changes and exit the Message Editor

To Select the Source for a Message

You can set and select the stored messages in the machine by an internal source or
an external parallel message selection source.

1 Press the Alt+M keys. The Messages menu appears.
2 Select Message Select Source. The Message Select Source dialog box

appears.

3 Use the arrow keys to select the required source - Internal or External.
4 Select the format for the message - Binary or BCD for External source.
5 Use the arrow keys to Invert the message data for External source.
6 Press the Enter key to set the source and return to the Message Editor screen.
7 Select the Messages menu again.
8 Select Edit External Select Table. The External Message Select dialog box

appears.

Rev AA Manage Messages 5-21

Videojet 1710 Operator Manual

Figure 5-8: External Message Select Dialog Box

Figure 5-9: Copy Message Dialog Box

9 Enter the names into the table locations for the parallel bit values from the

external data selection source.

10 Press the F2 key to select the message names from a list of those available.
11 When you assign all the messages that must be available to the external

source, press the Enter key to return to the Message Editor screen. Else, press
the Esc key to return to the Message Editor screen without any changes.

To Copy and Paste a Message

If only minor changes are required to an existing message to create a new
message, use the Copy Message option.

1 Press the Alt+M keys. The Messages menu appears.
2 Select Copy Message. The Copy Message dialog box appears.

3 Enter the name of the source message in the From box.
4 Enter the name of the new message in the To box.
5 Press the Enter key to copy the message and return to the Menu screen.

To Enter Multiple Lines in a Message

Note: The printer automatically selects the best configuration from the message
that you entered.

5-22 Manage Messages Rev AA

You can enter the messages that have a maximum height of 34 dots (1710 printer).
You can enter multiple lines of text until all lines fit within the allowed height of
the message.

Use the Up and Down arrow keys to move the cursor to the line where you enter
the text.

To Set the Message and Default Parameters

The message parameters define the visual features and position (product delay) of
the message.

The different parameters that are available (Messages > Default Parameters) are
shown in

Parameter Range Description

Table 5-10, and Figure 5-10 on page 5-24.

Videojet 1710 Operator Manual

Width Refer to

Message width
and Positioning
Addendum

Character
Height

Character
Gap

Product**
Delay

Reverse On/Off Reversed (back to front) character printing.
Invert On/Off Inverted (upside down) character printing.
Raster

Repeat
Raster

Substitution

1 to 10 Sets the character height at 1 (minimum print height) to

0 to 9 Sets the character gap between 0 (equivalent to a single

Refer to
Message width
and Positioning
Addendum

1 to 10 Sets the count for the same raster/ stroke is to be

- When selected ON the printer automatically selects the

Controls the final message width. The maximum speed
of the print puts a limit to the minimum width. Set the
width to 1 and print at the maximum rate that you can get
for the selected number of “printed drops”.

10 (maximum print height).

vertical line of dots) to 9 rasters/ strokes (equivalent to
10 vertical lines of dots). Because of character
formation, setting 0 gives a character gap of 1 ra ste r.

Sets the product delay (the time between the start of
product (trigger point) and the print start position).

printed.This allows characters to be emboldened.

appropriate raster for the line running speed.

Ta ble 5-10: Default Message Parameters

Rev AA Manage Messages 5-23