VIDEOJET 1620, 1620 UHS Operating Instructions Manual

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Videojet 1620
Videojet 1620 UHS
Operator Manual
P/N 462269-01
Revision AC, February 2015
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Copyright February 2015, Videojet Technologies Inc. (herein referred to as Videojet). All rights
reserved.
This document is the property of Videojet Technologies Inc. and contains confidential and proprietary
information owned by Videojet. Any unauthorized copying, use or disclosure of it without the prior
written permission of Videojet is strictly prohibited.
Videojet Technologies Inc.
1500 Mittel Boulevard Phone: 1-800-843-3610 Offices - USA: Atlanta, Chicago Wood Dale, IL Fax: 1-800-582-1343 Int’l: Canada, France, Germany, Ireland, Japan, Spain, 60191-1073 USA Int’l Fax: 630-616-3629 Singapore, The Netherlands, and The United Kingdom
www.videojet.com Distributors Worldwide
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Compliance Information

Warning

For Customers in the European Union

This equipment displays the CE mark to indicate conformance to the following legislation:
EN 55022: Class A Emissions Standard for industrial environments EN 61000-6-4 Generic Emissions Standard for Heavy Industrial
Environments EN61000-3-2 Harmonic Current Fluctuations EN61000-3-3 Voltage Fluctuation and Flicker EN 55024 Information Technology Equipment – Immunity
characteristics - limits and methods of
measurements EN61000-6-2 Immunity Characteristics for Industrial
Environments
Following the provisions of EU EMC Directive 2004/108/EC
EC Low Voltage Directive 2006/95/EC
Essential health and safety requirements relating to electrical equipm ent designed for use within certain voltage limits.
IEC 60950-1(ed.2) EN60950-1
Safety requirements for information techno logy equipment including electrical business equipment.
EN 60529
Degrees of protection provided by enclosu r es (I P Code ) .

For Customers in the U.S.A.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide responsible protection against harmful interference when the equipment is operated in a commercial
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Videojet 1620/1620 UHS Operator Manual
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Shielded cables must be used with this unit to ensure compliance with Class A FCC limits.
The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock No. 004-00­00345-4.
This equipment has been tested and certified for compliance with U.S. regulations regarding safety and electrical emissions by:
Electromagnetic Testing Services Limited
Pratts Fields
Lubberhedges Lane
Stebbing, Dunmow
Essex, CM6 3BT
England, UK
This equipment has been investigated by Underwriters Laboratories Inc. in accordance with the standard for safety: UL 60950-1: Safety of information technology equipment first edition. Subject 2178 marking and coding equipment, electronics.
Report reference E252185.

For Customers in Canada

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
This equipment has been tested and certified for compliance with Canadian regulations regarding safety and electrical emissions by:
Electromagnetic Testing Services Limited
Pratts Fields
Lubberhedges Lane
Stebbing, Dunmow
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Videojet 1620/1620 UHS Operator Manual
Warning
Essex, CM6 3BT
England, UK
This equipment has been investigated by Underwriters Laboratories Incorporated in accordance with the standard for safety: CAN/CSA C22.2 No. 60950-1-03. Safety of information technology equipment. Subject 2178 marking and coding equipment, electronics.
Report reference E252185.

Pour la clientèle du Canada

Le present appareil numerique n’emet pas de bruits radioelectriques depassant les limites applicales aux appareils numerique de las class A prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada.
Cet équipement est certifié CSA.
This equipment has been investigated by Underwriters Laboratories Incorporated in accordance with the standard for safety: CAN/CSA C22.2 No. 60950-1-03. Safety of information technology equipment. Subject 2178 marking and coding equipment, electronics.
Report reference E252185.
This product is not intended for use in the immediate/direct visual field of the display work place. To avoid disturbing reflections on the display work place, this product shall not be placed in the immediate/direct field of vision.
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Customer Support and Training

Contact Information

If you have any questions or need assistance, please contact Videojet Technologies Inc. at 1-800-843-3610 (for all customers within the United States). Outside the U.S., customers should contact their Videojet Technologies Inc. distributor or subsidiary for assistance.
Videojet Technologies Inc. 1500 Mittel Boulevard Wood Dale, IL 60191-1073 U.S.A. Phone: 1-800-843-3610 Fax: 1-800-582-1343 International Fax: 630-616-3629 Web: www.videojet.com

Service Program

About Total Source Commitment
Total Source® TOTAL SERVICE PLUS RELIABILITY, is the Videojet Technologies Inc. commitment to provide you - our customer - the
complete service you deserve.
The Total Source Commitment
The Videojet Total Source® Service Program is an integral part of our business in providing marks, codes, and images where, when, and how often customers specify for packages, products, or printed materials. Our commitment includes:
• Applications support.
• Installation services.
• Maintenance training.
• Customer response center.
• Technical support.
• Field service.
• Extended hours phone assistance.
• Parts and supplies.
•Repair service.
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Videojet 1620/1620 UHS Operator Manual

Customer T raining

If you wish to perform your own service and maintenance on the printer,
Videojet Technologies Inc. highly recommends you complete a Customer Training Course on the printer.
Note: The manuals are intended to be supplements to (and not replacements for) Videojet Technologies Inc. Customer Training.
For more information on Videojet Technologies Inc. Customer Training Courses, call 1-800-843-3610 (within the United States only). Outside the U.S., customer should contact a Videojet subsidiary office or the local Videojet distributor for further information.
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Table of Contents
Compliance Information
For Customers in the European Union. . . . . . . . . . . . . . . . . . . . . . . . . . . . i
For Customers in the U.S.A.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
For Customers in Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Pour la clientèle du Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Customer Support and Training
Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Service Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Customer Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Chapter 1 — Introduction
Videojet 1620/1620 UHS Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
About the Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Related Publications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Language Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Content Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Positional References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Units of Measurement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
User Interface Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Abbreviations and Acronyms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Chapters in the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7
Chapter 2 — Safety
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
General Safety Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Electrical Safety Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Electrical Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Electrical Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Grounding and Bonding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Fluid Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Read the Material Safety Data Sheets . . . . . . . . . . . . . . . . . . . . . . . 2–5
Ink and Make-up Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Cleaning Solution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Compressed Air Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
UI Related Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Other Important Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
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Chapter 3 — Main Parts
Videojet 1620/1620 UHS Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–3
Arrow Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–3
Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–3
Contrast Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–3
Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–4
Display Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4
Electronics Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Ink Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–7
Ink Core Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Smart Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–8
Ink Compartment Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
Printhead and Umbilical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–8
Connector Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–10
Pinout Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12
Main Power Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3–12
Back Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
Chapter 4 — Printer Operation
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–1
How to Turn on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–1
How to Clean Start and Stop the Printer. . . . . . . . . . . . . . . . . . . . . . . .4–2
How to Clean Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–2
How to Clean Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–2
How to Set the Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–3
How to Login for the First Time. . . . . . . . . . . . . . . . . . . . . . . . . . . .4–3
How to Set the Passwords for Levels 1 and 2 . . . . . . . . . . . . . . . . 4–4
How to Set the Password Levels for Menus. . . . . . . . . . . . . . . . . . 4–5
How to Access Other Password Levels. . . . . . . . . . . . . . . . . . . . . .4–6
How to Clear the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–7
Auto Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–7
System Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
Calibrate Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Data Logging Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10
How to View Version Information . . . . . . . . . . . . . . . . . . . . . . . .4–10
Product Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11
How to Reset the Product Counter . . . . . . . . . . . . . . . . . . . . . . . .4–11
How to Hide the Product Counter. . . . . . . . . . . . . . . . . . . . . . . . .4–11
Run Hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12
How to View Run Hours. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–12
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How to Reset Run Hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13
How to Configure the Serial Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13
How to Configure Ethernet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14
High Speed Remote Data Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15
How to Enter Service Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16
How to Create a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17
Printer Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17
Print Enable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17
Manual Print Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19
How to Use Continuous Print Option . . . . . . . . . . . . . . . . . . . . . 4–19
DIN Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20
How to Print Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21
How to Select a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21
How to Start the Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22
How to Stop the Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23
How to Install and Print Custom Fonts . . . . . . . . . . . . . . . . . . . . . . . 4–23
Turn off the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26
Chapter 5 — User Interface
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
To Select the Menus and Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
To Enter the Text, Numbers and Toggle Values . . . . . . . . . . . . . . 5–4
Menu Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9
User Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14
Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
Calibrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
Manage Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24
To Create a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24
To Edit a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25
To Select the Source for a Message . . . . . . . . . . . . . . . . . . . . . . . . 5–26
To Copy and Paste a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27
To Enter Multiple Lines in a Message. . . . . . . . . . . . . . . . . . . . . . 5–28
To Set the Message and Default Parameters . . . . . . . . . . . . . . . . 5–28
To Clear a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31
To Save a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–32
To Save a Message and Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–32
To Exit without Saving the Message. . . . . . . . . . . . . . . . . . . . . . . 5–33
To Delete a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33
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Manage User Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–34
To Insert a User Field. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–36
To Insert a Pre-defined User Field . . . . . . . . . . . . . . . . . . . . . . . . .5–37
To Edit a User Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–38
To Delete a User Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39
To Create a Custom User Field. . . . . . . . . . . . . . . . . . . . . . . . . . . .5–39
To Reset a Message Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–51
To Set Shifts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–51
To Set the Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53
To Set the Encoded Hour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–54
To Set the Encoded Day of the Week . . . . . . . . . . . . . . . . . . . . . . 5–55
Manage Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–56
To Change Font Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–56
To Set Font Height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–56
To Select Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–58
To Copy and Paste Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–59
To Modify Text Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–60
To Insert Foreign Language Characters . . . . . . . . . . . . . . . . . . . .5–64
Manage Logos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5–65
To Download a Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–65
To Create a Logo in Microsoft Paint Application . . . . . . . . . . . .5–66
Chapter 6 — Maintenance
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6–1
Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
Preparation for Long-term Shutdown (Storage) or Transportation .6–2
Parts/tools Requirement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6–2
How to Prepare for Long-term Shutdown (Storage) or
Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6–3
Replace Smart Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6–4
Inspect the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6–7
Clean the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6–7
Clean the Deflector Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6–11
Clean the Printer Cabinet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6–12
Chapter 7 — Troubleshooting
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7–1
The Printer Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2
Incorrect Print Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7–3
Incorrect Print Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7–3
Print Not Complete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4
Poor Print Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7–5
4 Rev AC
Page 12
Printer Status Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7
Indicator Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7
Fault (Alarm) Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7
Warning Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9
Ink Core Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14
Fault Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14
Appendix A — Specifications
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5
Mobile Printer Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5
Static Printer Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–6
Printhead Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–8
Ink and Make-up Fluid Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–8
Print Height. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–8
Font Specifications and Line Speeds . . . . . . . . . . . . . . . . . . . . . . . . . . A–9
Barcode Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–12
Videojet 1620/1620 UHS Operator Manual
Glossary
Rev AC 5
Page 13

Introduction

Videojet 1620/1620 UHS Printer

This printer is a continuous ink jet printer that can print fixed and variable codes at elevated line speeds on consumer and industrial products. The printer delivers superior uptime, excellent print quality, and ease of use to the users.
The 1620 HR printer is the UHS model with a 40 micron nozzle option. Refer to the specific UHS 40 micron information in the manual for variations to the standard 1620 series.
1

About the Manual

This Operator Manual is written for the every day user of the printer. The Operator Manual helps the user to understand the different parts and different printing operations of the printer.

Related Publications

The following manual is available for reference: V ideo j et 1620/1620 UHS Service Manual, Part Number: 462273.
Rev AC Videojet 1620/1620 UHS Printer 1-1
Page 14
Videojet 1620/1620 UHS Operator Manual

Language Codes

When you order these manuals, make sure to add the 2-digit language code at the end of the part number. For example, the Spanish versio n of the op erato r manual is part number 462269-04. Table 1-1 on page 1-2 shows the list of language codes that you can use to identify the translated versions of this manual.
Note: The availability of the Operator Manual is indicated by an asterisk (*). Availability of the Service Manual is indicated by a plus sign (+). For more information, contact the Videojet distributor or subsidiary.
Code Language Availability (see
01 English (US) * + 02 French * + 03 German * +
note)
04 Spanish * + 05 Portuguese Brazilian * 06 Japanese * + 07 Russian * 08 Italian * 09 Dutch * 10 Chinese (Simplified) * + 11 Arabic * 12 Korean * + 13 Thai * 15 Norwegian * 16 Finnish * 17 Swedish * 18 Danish * 19 Greek * 20 Hebrew * 21 English (UK) * + 23 Polish * 24 Turkish * +
Table 1-1: List of Language Codes
1-2 Related Publications Rev AC
Page 15
Code Language Availability (see
25 Czech * 26 Hungarian * 33 Vietnamese * 34 Bulgarian * 36 Chinese (Traditional) * 55 Romanian * 57 Serbian *
Table 1-1: List of Language Codes (Continued)

Content Presentation

Videojet 1620/1620 UHS Operator Manual
note)
This Operator Manual contains different types of information like safety guidelines, additional notes, user interface (UI) terminology and so on. To help you identify the different types of information, different writing styles are used in this manual. This section describes these writing styles.

Positional References

Positions and directions like left, right, front, rear, to the right and to the left are with respect to the printer when you see from the front.

Units of Measurement

This manual uses metric units of measurement. The equivalent English measures are included in parenthesis. For example, 240 mm (9.44 inches).
Rev AC Content Presentation 1-3
Page 16
Videojet 1620/1620 UHS Operator Manual
Warning
Caution

Safety Information

The safety information includes warning and caution statements.
Warning
The warning statements indicate ha zards or unsaf e practic es that ca n cause s evere personal injury or death. For example:
PERSONAL INJURY. The cleaning solution is poisonous if taken internally. Do not drink. Seek medical attention immediately if ingested.
Caution
The caution statements indicate hazards or unsafe practices that ca n cause damage to the equipment. For example:

Notes

EQUIPMENT DAMAGE. Do not fit or remove any connector on the printer when the power is turned on. The failure to follow this caution can damage the printer.
Notes provide additional information about a particular topic. For example:
Note: You can set the password protection for some functions to prevent any access that is not authorised.
1-4 Content Presentation Rev AC
Page 17

User Interface Terminology

Figure 1-1. Menu Screen
The UI elements are shown in italics. For example: “Press Alt+M to select the Messages menu”. The word Messages is a UI element
and is shown in italics (see Figure 1-1).
Videojet 1620/1620 UHS Operator Manual
The writing style used to indicate different keys on the control panel is shown in Table 1-2 on page 1-5.
Key Style Used
Left arrow key
Right arrow key
Up arrow key
Down arrow key
Enter key
Esc key
Table 1-2: Content Presentation Style for Keys
Rev AC Content Presentation 1-5
Page 18
Videojet 1620/1620 UHS Operator Manual
Key Style Used
F1 key
F2 key
F3 key
F4 key
Alt key
Ctrl key
Shift key
Table 1-2: Content Presentation Style for Keys (Continued)

Abbreviations and Acronyms

Abbreviation Expansion
AC Alternating Current CDA Clean Dry Air LED Light Emitting Diode LCD Liquid Crystal Display UHS Ultra High Speed UI User Interface WYSIWYG What You See Is What You Get
Table 1-3: Abbreviations and Acronyms
1-6 Abbreviations and Acronyms Rev AC
Page 19

Chapters in the Manual

Videojet 1620/1620 UHS Operator Manual
Chapter No.
1. Introduction Contains the information about this manual, the related
2. Safety Contains the safety and hazard information.
3. Main Parts Describes the main parts of the printer.
4. Printer Operation Contains the information on how to set up and operate the
5. User Interface Explains how to use the UI to create and save messages.
6. Maintenance Contains the information on how to maintain and clean the
7. Troubleshooting Contains the operator level diagnostic and troubleshooting
8. Appendix A -
9. Glossary Explains the printer related technical terms
Chapter Name Description
publications, and writing styles used in this manual.
printer.
printer.
procedures. Contains printer specifications.
Specifications
Table 1-4: List of Chapters
Rev AC Chapters in the Manual 1-7
Page 20

Safety

Introduction

2
The policy of Videojet Technologies Inc. is to manufacture non-contact printing/coding systems and ink supplies that meet high standards of performance and reliability. We enforce strict quality control techniques to eliminate potential defects and hazards in our products.
The intended use of the printer is to print information directly onto a product. Use of this equipment in any other fashion may lead to serious personal injury.
The safety guidelines provided in this chapter are intended to educate the operators on all safety issues so that the printer is serviced and operated in a safe manner.

General Safety Guidelines

• Always refer to the correct service manuals as per the specific Videojet printer model for important details.
• Only Videojet-trained personnel must carry out installation and maintenance work. Any such work undertaken by unauthorized personnel may damage the printer and will invalidate the warranty.
• To avoid damage to the printer components, use only soft brushes and lint free cloths for cleaning. Do not use high pressure air, cotton waste, or abrasive materials.
• The printhead must be completely dry before attempting to start the printer, otherwise the printhead may get damaged.
• Do not fit or remove any connector on the printer when the power is turned on, otherwise the printer may get damaged.
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Videojet 1620/1620 UHS Operator Manual
Warning
Warning
Warning

Electrical Safety Guidelines

This section explains the safety guidelines related to electrical power supply and electrical cables.

Electrical Power Supply

PERSONAL INJURY. Lethal voltages are present within this equipment when it is connected to the mains electrical supply. Only trained and authorized personnel must carry out the maintenance work.
PERSONAL INJURY. Observe all statutory electrical safety codes and practices. Unless it is necessary to run the printer, disconnect the printer from the mains electrical supply before removing the covers or attempting any service or repair activity. Non-adherence to this warning can result in death or personal injury.
PERSONAL INJURY. A high AC voltage is present at the inverter and backlight. Extreme caution is required when diagnosing failure in these areas.
2-2 Electrical Safety Guidelines Rev AC
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Videojet 1620/1620 UHS Operator Manual
Warning
Warning
Warning
Warning

Electrical Cables

PERSONAL INJURY. Use only the main power cable supplied with the printer. The end of this cable must have an approved, three-pole, main plug that has a protective ground conductor.
The electrical power cables, sockets and plugs must be kept clean and dry.
For pluggable equipment, the socket-outlet must be installed near the equipment and must be easily accessible.
PERSONAL INJURY. Always inspect the cables for damage, wear, corrosion, and deterioration. Make all grounding/bonding connections void of areas of paint, ink build-up, and corrosion.

Grounding and Bonding

PERSONAL INJURY. The printer must be connected to an AC power supply that has a protective ground conductor and must be according to IEC requirements or applicable local regulations.
PERSONAL INJURY. Do not use the printer if there is any interruption in the protective ground conductor or if the protective ground conductor is disconnected. The failure to follow this warning can cause an electrical shock.
Rev AC Electrical Safety Guidelines 2-3
Page 23
Videojet 1620/1620 UHS Operator Manual
Warning
Warning
Warning
Warning
Warning
PERSONAL INJURY. Always ground conductive equipment to an earthing electrode or to the building grounding system with approved cables as per NEC standards in order to drain all potential static discharge. For example, a metal service tray to earth ground.
PERSONAL INJURY. A resistance reading from the grounded service tray to the equipment chassis or mounting bracket should be 0 to less than 1 ohm. A resistance check should be made using a safe and reliable ohmmeter and should be done on a frequent basis.
PERSONAL INJURY. The PCBs contain static sensitive devices. A suitably grounded, antistatic wrist strap must be worn when working on or handling PCBs.
PERSONAL INJURY. Always prevent static discharge from occurring. Use proper Grounding and Bonding methods. Only use Videojet approved metallic service trays and ground cables.
PERSONAL INJURY. Always bond conductive equipment together with approved cables to maintain them at the same potential and minimize static discharge. For example, printhead to metal service tray.
2-4 Electrical Safety Guidelines Rev AC
Page 24
Videojet 1620/1620 UHS Operator Manual
Warning
Caution
Warning
PERSONAL INJURY. The Optional Wash Station has been solely designed for the cleaning of the printhead.
Do not use it for purging or printing operations or for any other purposes.
Always ensure that the jet is stopped and that any hazardous voltages are switched off prior to the commencement of the printhead wash down.
EQUIPMENT DAMAGE. Always empty the service trays frequently. Some inks and cleaning solutions are flammable. Make sure that the waste fluids are disposed according to HAZMAT.

Fuses

PERSONAL INJURY. To ensure continued protection against fire hazards, replace fuses only with the specified type and rating.

Fluid Safety Guidelines

This section describes the hazards that may occur while handling ink, make-up fluid, and cleaning solutions, and the safety precautions that a user must take to prevent the hazards.

Read the Material Safety Data Sheets

Read and understand the Material Safety Data Sheet (MSDS) before using any ink, make-up fluid, or cleaning solution. An MSDS exists for each type of ink, make-up fluid, and cleaning solution. For more information, visit www.videojet.com and navigate to Documentation > Material Safety Data Sheets.
Rev AC Fluid Safety Guidelines 2-5
Page 25
Videojet 1620/1620 UHS Operator Manual
Warning
Warning
Warning

Ink and Make-up Fluid

PERSONAL INJURY. The ink and make-up fluid are irritating to the eyes and respiratory system. To prevent personal injury when handling these substances:
Always wear protective clothing and rubber gloves.
Always wear goggles with side-shields or a face mask. It is also advisable to wear safety glasses when carrying out maintenance.
Apply barrier hand cream before handling ink.
If ink or make-up fluid contaminates the skin, wash immediately with soap water. DO NOT use washdown or solvent to clean ink stains from the skin.
PERSONAL INJURY. The ink and make-up fluid are volatile and highly flammable. They must be stored and handled in accordance with local regulations.
Do not smoke or use a naked flame in the vicinity of these substances.
Immediately after use, remove any tissue or cloth that becomes saturated with these substances. Dispose all such items in accordance with the local regulations.
In the event that any ink or make-up fluid container is not completely empty after use, it should be resealed. Only full bottles are recommended for use when replenishing ink or make-up fluid; partially filled bottles must be disposed in accordance with the local regulations.
PERSONAL INJURY. When setting up the nozzle, direct the ink stream into a beaker or suitable container. To avoid the contamination of the ink, do not re-use any ink collected in this way. Dispose all waste ink in accordance with the local regulations.
2-6 Fluid Safety Guidelines Rev AC
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Videojet 1620/1620 UHS Operator Manual
Warning
Warning
Warning
Warning
PERSONAL INJURY. Prolonged breathing of make-up fluid or cleaning fluid vapor may cause drowsiness and/or effects similar to alcoholic intoxication. Use only in open, well-ventilated areas.

Cleaning Solution

PERSONAL INJURY. The cleaning solution is poisonous if taken internally. Do not drink. Seek medical attention immediately if ingested.
PERSONAL INJURY. The cleaning solution is irritating to the eyes and respiratory system. To prevent personal injury when handling this substance:
Always wear protective rubber gloves and clothing.
Always wear goggles with side-shields or a face mask. It is also advisable to wear safety glasses when carrying out maintenance.
Apply barrier hand cream before handling ink.
If cleaning solution contaminates the skin, rinse off with running water for at least 15 minutes.
PERSONAL INJURY. The cleaning solution is volatile and highly flammable. It must be stored and handled in accordance with local regulations.
Do not smoke or use a naked flame in the vicinity of the cleaning solution.
Immediately after use remove any tissue or cloths that become saturated with cleaning solution. Dispose all such items in accordance with local regulations.
Rev AC Fluid Safety Guidelines 2-7
Page 27
Videojet 1620/1620 UHS Operator Manual
Caution
Caution
Warning
EQUIPMENT DAMAGE. Ensure that the cleaning solution is compatible with the ink used before carrying out printhead cleaning otherwise the printhead may get damaged.
EQUIPMENT DAMAGE. Any cleaning solutions containing either chloride, including hypochlorite bleaches or hydrochloric acid, can cause unacceptable surface pitting and staining. These should not be used in contact with stainless steels. If wire brushes or wire scouring pads are used, these should be made of stainless steel. Make sure that any abrasive media used is free from sources of contamination, especially iron and chlorides.

Compressed Air Safety Guidelines

PERSONAL INJURY. Airborne particles and substances are a health hazard. Do not use high pressure compressed air for cleaning purposes.
2-8 Compressed Air Safety Guidelines Rev AC
Page 28
Videojet 1620/1620 UHS Operator Manual
Caution
Caution
Caution

UI Related Safety Guidelines

DATA SECURITY. To prevent unauthorized access to the software, ensure that Clear Password is executed when exiting from a higher level password.
RISK OF DATA LOSS. Ensure the correct message name is selected for message deletion as no message selection confirmation prompt is given. All messages apart from the TEST MESSAGE will be deleted when you select the Delete All Messages option.
RISK OF DATA LOSS. The Delete User Field option does not ask for confirmation to delete a User Field.
Rev AC UI Related Safety Guidelines 2-9
Page 29
Videojet 1620/1620 UHS Operator Manual
Caution
Caution
Warning
Warning

Other Important Guidelines

EQUIPMENT DAMAGE. After a Quick Stop, the machine should not be left in this state for any length of time as drying ink may make restarting difficult.
EQUIPMENT DAMAGE. The printhead must be completely dry before attempting to start the printer otherwise the EHT will trip.
PERSONAL INJURY. If the battery is replaced by an incorrect type, it will lead to an explosion. Always dispose off the used batteries according to the instructions and local regulations.
PERSONAL INJURY. In a fault condition, heater can reach 70 oC. Do not touch the plate on which the heater is mounted. The failure to follow this warning can cause personal injury.
2-10 Other Important Guidelines Rev AC
Page 30

Main Parts

Figure 3-1: Main Parts of the Printer
1. Control Panel
2. Ink Compartment
3. Printhead
4. Umbilical
5. Connector Panel
6. Electronics Compartment*
7. Main Power Switch*
8. Back Filter*
*The components are not shown in the picture.

Videojet 1620/1620 UHS Printer

5
3
1
4
3
2
Rev AC Videojet 1620/1620 UHS Printer 3-1
Page 31
Videojet 1620/1620 UHS Operator Manual
1
2
3
4
6
5
7
1. Status LEDs
2. Arrow Keys
3. Keypad
4. Information Key
5. Display
6. Contrast Key
7. Function Keys
Figure 3-2: Control Panel

Control Panel

You can use the control panel (Figure 3-2) to do the following tasks:
• Start and stop the printer
• Create, edit, copy and delete the print messages
• Select a message to print
• Monitor the status of the printer
• Configure and control the printer functions
Note: You can set the password protection for some functions to prevent any access that is not authorised.
Note: Language specific keypads are provided with the language kits.
3-2 Control Panel Rev AC
Page 32

Status LEDs

The light emitting diodes (LEDs) (item 1, Figure 3-2 on page 3-2) indicate the system status.

Arrow Keys

The arrow keys (item 2) allow the operator to navigate through the software menus.

Keypad

The keypad (item 3) is 72 key, QWERTY, membrane type with tactile response keys. The solvents that you use for printing and maintenance do not damage the keypad.
Videojet 1620/1620 UHS Operator Manual

Display

The Quarter Video Graphics Array (QVGA) Liquid Crystal Display (LCD) (item
5) has a resolution of 320 x 240 pixels. The LCD has an LED backlight to help you see in low light conditions.

Contrast Keys

The contrast keys (item 6) help the operator to increase or decrease the contrast of the LCD.
Rev AC Control Panel 3-3
Page 33
Videojet 1620/1620 UHS Operator Manual
1. Text Message
2. Fault Messages
3. Control Keys
Figure 3-3: Display Screen
2
1
3

Function Keys

The following four function keys provide the basic printer controls (item 7):
Start or stop the ink jet
Select a message for printing
To enter the password
V iew and edit the messages
For more information on function keys and actions with CTRL and ALT, refer to “Soft Keys” on page 5-4.

Display Screen

The display screen displays the following elements.
3-4 Control Panel Rev AC
Page 34
Videojet 1620/1620 UHS Operator Manual
The screen displays the following elements :
• The function key controls.
• The icons that indicate the printer status and fault conditions and the product counter*.
* When the product counter is enabled, the screen displays the product counter.
• The name and the content of the message. The content in the display is an accurate representation of what the printer prints on the product (WYSIWYG).
• The icons that indicate the fluid levels in the ink and make-up fluid cartridges.
• Ink type. For example: V501 A D.
Rev AC Control Panel 3-5
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Videojet 1620/1620 UHS Operator Manual
1. Electronics Compartment Fan
2. Power Supply Unit
3. Extra High Tension (EHT) Block
4. Control System Board
5. Printer Interface Board (PIB)
6. Positive Air Pump
7. Connector Panel Boards
2
4
3
5
Figure 3-4: Electronics Compartment
7
1
6

Electronics Compartment

The electronics compartment contains the parts shown in Figure 3-4.
Note: When a customer orders a Videojet 1620/1620 UHS printer with an air dryer, the positive air pump is removed from the printer. The air dryer supplies positive air to the printhead from an external air source. Air dryers are required when the printer is operated in an environment with elevated humidity or where certain water sensitive inks are used. Please contact Videojet Technologies Inc. at 1-800-843-3610 (for all customers within the United States). Outside the U.S., customers should contact their Videojet Technologies Inc. distributor or subsidiary for assistance.
3-6 Electronics Compartment Rev AC
Page 36

Ink Compartment

Figure 3-5: Ink Compartment
1. Ink Cartridge
2. Make-up fluid Cartridge
3. Ink Core Module
4. Ink Compartment Fan
*
5. Gutter Pump*
*The components are not shown in the picture.
The ink compartment of the printer contains the ink core module, and the smart ink and make-up fluid cartridges. The cooling fan cools the ink compartment and a filter does not allow the dust into the ink compartment.

Ink Core Module

The ink core module maintains the pressure and viscosity of the ink in the printer, and contains the following parts:
•Ink Module
•Ink Pump
Note: The ink core module comes as a single unit. You cannot remove or replace any part inside the ink core module except the ink pump.
Videojet 1620/1620 UHS Operator Manual
Rev AC Ink Compartment 3-7
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Videojet 1620/1620 UHS Operator Manual
Figure 3-6: Printhead and Umbilical
1. Umbilical
2. Printhead

Smart Cartridge

Note: Refer to “Replace Smart Cartridges” on page 6-4 to replace the cartridges.
The smart cartridges use the smart chip technology to ensure the proper and in shelf-life ink and make-up fluids are used.

Ink Compartment Fan

The ink compartment fan cools the ink module and the ink pump.

Printhead and Umbilical

The printhead uses the ink supplied by the ink core module to print the text and graphic characters on a product. The control signals and ink are sent to the printhead through the umbilical.
2
1
3-8 Printhead and Umbilical Rev AC
Page 38
For Videojet 1620 Printer Only:
90° Printhead
1. Umbilical
2. Printhead
Figure 3-7: Printhead and Umbilical
Videojet 1620/1620 UHS Operator Manual
Note: The 90
2
°
printhead is not available for Videojet 1620 UHS printer.
1
Rev AC Printhead and Umbilical 3-9
Page 39
Videojet 1620/1620 UHS Operator Manual

Connector Panel

The connector panel is on the left side of the printer (item 5, Figure 3-1 on page 3-1). The panel contains the connectors shown in Figure 3-8 on page 3-11.
Note: The number of connectors provided depends on the model you select.
Table 3-1 provides the connectors for the printer.
Connector Type PCB Standard Optional
Print Trigger 1 PCB 1 Videojet 1620/1620
UHS
COMMS RS232 PCB 2 Videojet 1620/1620
UHS
COMMS RS485 PCB 1 Videojet 1620/1620
UHS
Shaft Encoder PCB 2 Videojet 1620/1620
UHS
Relay Switches PCB 1 Videojet 1620/1620
UHS
Status Output (Lampstack)
USB - Videojet 1620/1620
Message A Input PCB 3 Videojet 1620/1620
Print Trigger 2 PCB 3 Videojet 1620/1620
Message B Input PCB 3 Videojet 1620/1620
PCB 2 Videojet 1620/1620
UHS
UHS
UHS
UHS
UHS
-
-
-
-
-
-
-
-
-
-
Ethernet - Videojet 1620/1620
UHS
I/O 25 Way PCB 4 Videojet 1620/1620
UHS
-
-
Table 3-1: Connector Panel Ports
3-10 Connector Panel Rev AC
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Videojet 1620/1620 UHS Operator Manual
Cat 5e
1
2
3
4
5
6
7
8
9
10
11
12
1. Message A Input
2. Print Trigger 2 (Reverse Print)
3. Status Output (Lampstack)
4. Shaft Encoder
5. Relay Switches
6. Print Trigger 1
7. I/O 25 Way
8. USB
9. Ethernet
10. COMMS RS485
11. COMMS RS232
12. Message B Input
Figure 3-8: Connector Panel
Rev AC Connector Panel 3-11
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Videojet 1620/1620 UHS Operator Manual
Figure 3-9: Main Power Switch
1. Main Power Switch
2. Handles

Pinout Information

Connector Pinout
Print Trigger 2 (Reverse Print) DIN 3 Pin Status Output (Lampstack) DIN 6 Pin Shaft Encoder DIN 4 Pin Relay Switches DIN 7 Pin Print Trigger 1 DIN 3 Pin USB ­Ethernet ­COMMS RS485 (180
Position) COMMS RS232 DIN 5 Pin Message B Input DIN 8 Pin Message A Input DIN 8 Pin I/O 25 Way DIN 25 Pin (Bulgin Connector)
Table 3-2: Connector Pinout Information

Main Power Switch

The main power switch (item 1, Figure 3-9) is a green push button to turn the printer on and off. You can find the main power switch on the right side of the printer.
Note: The handles (item 2) are provided for easy movement of the unit.
° Pin
1
DIN 5 Pin
2
3-12 Main Power Switch Rev AC
Page 42

Back Filter

Figure 3-10: Back Filter (IP65 Version)
Back Filter
Videojet 1620/1620 UHS Operator Manual
The ink compartment fan draws the air from the outside atmosphere to keep the ink compartment cool. The back filter removes the dust from the air that goes inside the ink compartment. IP65 back filter is standard for Videojet 1620/1620 UHS printer.
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Printer Operation

Introduction

This chapter provides the procedures to do the following tasks:
• Turn on the printer
• Clean start and stop the printer
• Set the passwords
• System menu
•Calibrate menu
4
• Data logging menu
• Product counter
•Run hours
• Configure serial port
• Configure ethernet port
• High speed remote data transfer
• Enter service information
• Create a message
• Printer configuration
• Print the messages
•Create custom fonts
• Turn off the printer

How to Turn on the Printer

Rev AC
Do the following tasks to turn on the printer:
1 Do the visual inspection. 2 Make sure that the electrical supply for the printer is available. 3 Press the main power switch to turn on the printer.
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Videojet 1620/1620 UHS Operator Manual
Caution

How to Clean Start and Stop the Printer

The default procedures to start and stop the printer are the Clean Start and the Clean Stop.
Note: If the Clean Start or the Clean S top are not available, the printer r e quires a Quick Start or Quick Stop. The printer cannot provide the Clean Start and the Clean Stop options if the make-up fluid is empty or if the ink core level is high. Make sure that the make-up fluid is not empty or the ink core level is not high.
EQUIPMENT DAMAGE. Do not perform the Clean Start or the Clean Stop many times. The failure to follow this caution can cause high use of flush and dilution of the ink. The diluted ink decreases the quality of the print.

How to Clean Start

Press the F1 key to start the jet start sequence.
The printer turns on the ink and the ink jet starts.
Note: To stop the ink jet, press the F1 key.

How to Clean Stop

Press the F1 key. The printer stops the flow of ink.
4-2 How to Clean Start and Stop the Printer Rev AC
Page 45

How to Set the Passwords

Figure 4-1: Password Menu
Figure 4-2: Enter Password
Figure 4-3: Level 0 Password
The passwords are set and configured from the Password menu in the UI.
The UI has the following access levels:
• The level 0 is the default password level.
• The levels 1 and 2 are password protected. The customer can configure the two levels. The customer can use the two levels to access different menus in the UI. To set the passwords for the two levels, you must access the system at same access level or one level higher.
Videojet 1620/1620 UHS Operator Manual

How to Login for the First Time

Do the following tasks to login for the first time:
1 Open the Menu screen. The screen appears in level 0 with basic functions. 2 Press Alt+W. Select the Enter Password (see Figure 4-2) option and press the
Enter key. The Enter Password screen appears (see Figure 4-3).
3 Log in at level 1 (default password = 1111) or level 2 (default password =
2222) password. The current password level changes to selected password level from level 0.
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Videojet 1620/1620 UHS Operator Manual
Figure 4-4: Set Password Level
Figure 4-5: New Password
Figure 4-6: Confirm Password
Figure 4-7: Change Password

How to Set the Passwords for Levels 1 and 2

Do the following tasks to set the passwords for levels 1 and 2:
1 Press Alt+W and select Set Password for level 1 or Set Password for level 2
from the Password menu (see Figure 4-4). The New Password dialog box appears (see Figure 4-5).
2 Enter the new password and press the Enter key. A prompt appears where
you confirm the password.
3 Enter the new password again and press the Enter key.
If the confirmation password is different from the first password entered, the Change Password dialog box appears (see Figure 4-7).
Press Esc key to return to the New Password dialog box. Else, the new password is saved and the Menu screen appears.
4-4 How to Set the Passwords Rev AC
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How to Set the Password Levels for Menus

Figure 4-8: Set Password Levels
Figure 4-9: Change Password Level
Do the following tasks to set the password levels for the menus available in the UI:
1 Press Alt+W and select Set Password Levels (see Figure 4-8) to open the
Change Password Levels screen (see Figure 4-9).
2 Select the menu (see Figure 4-9) that needs a change in the password level
access and press the Enter key. The Enter New Password Level screen appears (see Figure 4-10 on page 4-6).
Videojet 1620/1620 UHS Operator Manual
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Videojet 1620/1620 UHS Operator Manual
Figure 4-10: Enter New Password Levels
Figure 4-11: Enter Password Dialog Box
3 Change the password levels for the different menus and press the Enter key to
save the changes.
Note: The Messages menu is shown here as an example.
4 Press the Esc key to go to the menu screen.

How to Access Other Password Levels

Do the following tasks to access other password levels:
1 Press Alt+W and select the Enter Password option from the Password menu.
The Enter Password dialog box appears (see Figure 4-11).
2 Enter the password for the feature level you must access. The current access
level used is shown at the top of the dialog box. You can use all the menu options that are set at this password level or below
that level.
4-6 How to Set the Passwords Rev AC
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How to Clear the Password

Caution
Figure 4-12: Clear Password Option
Figure 4-13: Auto Logout Option
RISK OF UNAUTHORIZED ACCESS. To prevent unauthorized access to the software, make sure that you do Clear Password when you exit from a higher level.
Press Alt+W and select Clear Password (see Figure 4-12) to clear the password for the access level used at this time and return to password level 0.
Videojet 1620/1620 UHS Operator Manual
Note: The password is not deleted, but the user access is reset to the lowest privilege level from the current level.

Auto Logout

If this feature is enabled, the UI prompts for a password at level 0 and all access levels above level 0.
Press Alt+W. Select Auto Logout (see Figure 4-13) and press Enter. Use the Right or Left key to select Yes or No.
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System Menu

The user can perform the start and stop sequences through System menu (press Alt+S) (see Table 4-1).
Alarms Screen When the alarm messages appear on
the screen, the printer stops the printing. The shortcut key ALT+ S and A allows the user to access the alarms screen.
Note: Diagnostics screens can be accessed and scrolled through, by pressing i key on the keypad.
Warnings Screen The printer continues the printing after
the warning messages appear on the screen. The shortcut key ALT+ S and W allows the user to access the warnings screen.
Note: Diagnostics screens can be accessed and scrolled through, by pressing i key on the keypad.
States Screen It displays the current states of the
printer.
Table 4-1: System Menu
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Calibrate Menu

The Calibrate menu (press Alt+L) (see Table 4-2) includes the controls to setup and calibrate the printer. Refer to the service manual for more information. The Diagnostics screens are available from this menu at password Level 0 and above.
Videojet 1620/1620 UHS Operator Manual
Diagnostics Screens One, Two and Three
Opens the Diagnostic screen and it allows the user to scroll through the diagnostic screens. (use shortcut keys Alt+L and 1, 2 or 3 to access the diagnostic screens). This screen shows the current value of different parameters to help you find the faults. These diagnostics screens are available (default) from this menu at password level 0 and above.
Press Esc key to return to the Menu screen.
Note: Diagnostics screens can be accessed and scrolled through, by pressing i key on the keypad.
Table 4-2: Calibration Menu
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Figure 4-14: Data Logging Menu
Figure 4-15: Version Information

Data Logging Menu

The Data Logging menu (press Alt+D) (see Figure 4-14) gives you access to the printer operation data and allows remote access to the data.

How to View Version Information

The Version Information (see Figure 4-15) gives the information on the following:
• Version of the software
• The date that the software was created
• Type of printhead engine
• Version of the printhead engine firmware
• CE image version
• CE image date
•CSB board issue
• Utilisation level - High+/High+ (for 1620)
- High+UHS/High+UHS (for 1620 UHS)
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Product Counter

Figure 4-16: Product Counter Dialog Box
The product counter shows the total number of products that the printer has detected. All detected products are counted here including the products on which the printer has not printed a message.

How to Reset the Product Counter

Do the following tasks to reset the product counter:
Note: If you reset the product counter then you cannot undo the operation.
1 Open the Data Logging menu (press Alt+D). 2 Select the Product Counter option from the Data Logging menu with the
arrow key.
3 Press the Enter key to open the product counter dialog box (see Figure 4-16).
Videojet 1620/1620 UHS Operator Manual
4 Set the Reset Counter field to “Yes” with the Left and Right arrow keys. 5 Press the Enter key to reset the product counter and exit the Product Counter
dialog box.

How to Hide the Product Counter

Do the following to hide the product counter:
1 Set the Display it? field to “No” with the Left and Right arrow keys. 2 Press the Enter key to hide the product counter and exit the Product Counter
dialog box.
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Videojet 1620/1620 UHS Operator Manual
Figure 4-17: View Ink Core Smart Chip Data
Figure 4-18: View Machine Run Hours

Run Hours

How to View Run Hours

To see the number of hours that the ink core, printer and ink pump have run:
1 Select View Ink Core Smart Chip Data from Calibrate menu (Figure 4-17) to
view the ink core run hours. The ink core run hours is reset only after ink core change.
To view the machine and pump run hours, navigate to Data Logging > View Run Hours.
2 Press any key to close the Run Hours dialog box and return to the Menu
screen.
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How to Reset Run Hours

Figure 4-19: Reset Run Hours
Figure 4-20: Configure Menu
The running hours must be reset only under special conditions like the ink pump replacement and trained service personnel only must perform this operation.

How to Configure the Serial Port

The RS-232 and RS-485 serial communication ports are standard for Videojet 1620/1620 UHS printer. For more information, contact the Videojet distributor or subsidiary.
Videojet 1620/1620 UHS Operator Manual
You can prepare the printer communication ports for the transmission of data logging information between the port and a remote device.
1 Open the Configure menu (press Alt+C).
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Videojet 1620/1620 UHS Operator Manual
Figure 4-21: Configure Serial Ports Dialog Box
2 Select Serial Port Configuration option, and press the Enter key. The
Configure Serial Ports dialog box appears (see Figure 4-21).
3 You can configure the following settings:
Baud Rate Sets the baud rate for transmission to remote devices Data Bits Sets the number of bits used in a data word Stop bits Sets the number of stop bits used in a data word Parity Select Odd parity, Even parity or No parity for error
detection within data transmission
4 Press the Enter key, when you complete the port configuration.

How to Configure Ethernet Port

Refer to WSI/ESI Communications Protocol addendum for more information.
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High Speed Remote Data Transfer

You can use the printer in applications that require high speed data transfer. For example, gaming applications. The printer has a data buffer to store a stack of information before you transfer data (WSI full protocol or ESI protocol) without any loss.
Parameter Value
Buffer size 200 messages Print rate 44 messages per second Protocol WSI full protocol or ESI protocol Insert Mode Send variable data. You can have 10 remo te dat a inser ts in
a single message.
Alerts Buffer full (70% of the total size of the buffer is reach ed)
Buffer overfill (90% of the total size of the buffer is reached) Buffer full cleared (when the size of the buf fer reaches 4 0%
of buffer size after a buffer full) Communication error
Commands Clear buffer (internal)
Message Repeat - The printer continues to print the last message when it reaches the end of the buffer No Message Repeat - The printer stops the print when it reaches the end of the buffer.
Table 4-3: High Speed Data Transfer
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Figure 4-22: Enter Service Information
Figure 4-23: Enter Service Information Dialog Box

How to Enter Service Information

You can record the service information on the printer.
1 Open Data Logging menu (press Alt+D).
2 Select the Enter Service Information option and press the Enter key. The
Enter Service Information dialog box appears (see Figure 4-23).
3 Enter the following information in the fields:
Field Entry
Printer Location A correct name of location (For example, factory
name and machine number). Customer Name The name of your com pany. Address Complete postal address of the printer location. Serial Number Enter the serial number of the printer. Service Centre
(Voice)
The full telephone number of your local Videojet
service centre.
4 Press the Enter key after you enter the required information.
4-16 How to Enter Service Information Rev AC
Page 59

How to Create a Message

Figure 4-24: Print Menu
Figure 4-25: Print Control Menu
Refer to “To Create a Message” on page 5-24 for more information.

Printer Configuration

The printer is configured through the Print menu (see Figure 4-24). Press Alt+P to open the Print menu.
Videojet 1620/1620 UHS Operator Manual

Print Enable

Select the Print Enable option from the Print menu. The Print Control menu (see Figure 4-25) appears. Or, press ALT+F1 to start the printing.
Table 4-4 describes the options in the Print Control menu.
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Print Enable or Disable the printing. Double Buffering The double buffering setting is ON by default. Enable
double buffering to print without product delay. Disable double buffering if an external host controls the printing to prevent print delay. Disable this feature during the following modes: Special Print mode, External Message Select and Auto Encoder.
Note: When double buffering is off, delay is needed to build image. Print warnings should be enabled to aid in printer setup.
Shaft Encoder Source
Set the shaft encoder to Internal option for a fixed line speed. Set to External option for use with a compatible shaft encoder where the line speed is variable.
Note: If external shaft encoder is selected, the user has to also enter the encoder type (non-quadrature, A then B, or B then A).
Set to Auto Encoder for use when speed of the product changes, because the product slips on the conveyor.
Photocell Source The print is activated from the source External 1
(standard-connection option), or External 2.
Note: An option of "None" is also available in the Photocell Source field.
Print Acknowledge Sends a signal to an external control system (normally
through the connector COMM1). There are two options.
1. Off The print acknowledge signal is not sent.
2. After Compile After the update of any dynamic information like Clock Codes or counter information in the message is printed, the print acknowledge character is sent.
Print ACK ASCII code
Sets the ASCII character code (0 to 255) sent to the control system.
Throw distance You must enter the distance that is set between the
printhead and the product.
Remote Source Action
Provides instructions to the printer when the record buffer runs out of data:
• Clear buffer
• Message repeat desired – the printer will continue to print the last message when it reaches the end of the buffer.
• Message repeat not desired – the printer will stop the print when it reaches the end of the buffer.
Table 4-4: Print Control Menu
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Figure 4-26: Continuous Print Dialog Box
Print Complete Width
Enter the print complete width in meters.
Table 4-4: Print Control Menu (Continued)

Manual Print Option

Select Manual Print (see Figure 4-24 on page 4-17) from the Print menu if you do not require to start the printing from an external source. When you give the print command, the printer prints one copy of the message.

How to Use Continuous Print Option

If you enable the Continuous Print (see Figure 4-24 on page 4-17) mode, the message is printed repeatedly. The message is printed if only the input of product detect is enabled. When you must print the messages at correct and regular intervals of time on continuous products, this option is useful.
1 Select Continuous Print from the Print Menu. The Continuous Print dialog
box appears (see Figure 4-26).
2 Select PEC Triggered. This allows you to see the rising or falling edge on the
photocell to start the print.
Note: If you enable the PEC Triggered option, the printer must get a leading or trailing edge (of the product) signal from the photocell to start the print.
3 Or, select PEC Gated. This allows you to see a steady signal (i.e. substrate) to
keep printing.
Note: If you enable the PEC Gated, the printer must get a continuous signal to continue the printing.
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Figure 4-27: SE Mode
Figure 4-28: Time Mode
Figure 4-29: Distance Mode
4 Set the SE Mode delay to use external shaft encoder pulses to set the distance
between the start of each print.
5 If there is no external shaft encoder, set Time Mode delay to use the puls es
internally created to set the distance between each print.

DIN Print

6 Set the required delay for the selected mode in the range 1 to 10,000. 7 Set Distance Mode delay to use a user defined distance interval to set the gap
between the start of each print.
Note: If in external encoding, correct PPI or PPMM settings must be entered in the line configuration menu for the printer to calculate correct repeat distance.
DIN printing inverts and reverses alternate prints, so that the message can be read from any direction. When printing on cables, this method is used.
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How to Print Messages

Figure 4-30: Select Print Message
You must select a message before you start the printing process.

How to Select a Message

The Menu screen displays the message that is ready for printing in a box at the bottom of the screen. The name of the message is seen at the top of the box and a preview of the message in the box.
Do the following tasks to select a message:
1 Open the Messages menu and select the Select Print Message option. The
Select Message to Print dialog box appears.
Videojet 1620/1620 UHS Operator Manual
2 Press the Up arrow key or the Down arrow key to highlight the required
message. The highlighted message is shown in the WYSIWYG part of the display.
Note: You can enter the name of the message that you selected to print. The selector bar automatically highlights the required message.
3 Press the Enter key to select the message for printing. The selected message
appears in the WYSIWYG of the display.
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How to Start the Printing

The default sequence is Clean Start.
Note: You can select the option of Quick Start to activate the inkjet. The service technicians use this feature. Refer to the service manual for more information.
1 Press the F1 key to start the jet start sequence.
During the sequence, the jet running icon flashes on the display. The sequence takes approximately one minute. When the sequence is completed,
the icon is turned on continuously.
2 To start the printing process, the following operations are required:
• The print must be enabled (access Print > Print Enable). The Print Control menu appears. Select Enable (Quick Key: ALT+F1).
• The product sensor must send a trigger signal.
• It may be necessary to adjust message parameters.
• The photocell level may need to be changed (access Configure > Photocell Levels).
Note: When the print is enabled, the green LED on the keypad is turned on continuously.
Monitor the Printing
When the printer is in the operation, use the following to monitor the status:
• The status icons on the display
• The LEDs on the keypad
•The stack light (optional)
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How to Stop the Printing

Disable the print to stop the printing (access Print > Print Enable). The Print Control menu appears. Select Disable (Quick Key: ALT+F1).
You can use the Clean Stop or Quick Stop sequences to stop the jet along with stopping the printing. The default sequence is Clean Stop. The Quick Stop sequence is used by service technicians. Refer to the service manual for more information.
Press the F1 key to start the jet stop sequence.
During this sequence, the jet stop icon flashes on the display. The
sequence requires one minute to complete. When the sequence is complete, the icon is turned on continuously.
The printing automatically stops after the jet stop sequence is complete.
Note: Do not turn off the printer until the flushing cycle is complete.
Videojet 1620/1620 UHS Operator Manual

How to Install and Print Custom Fonts

This procedure shows you how to install custom font and print messages using the custom font.
• Custom Font height must match with the height of the standard font available in the printer. Following are the list of the available font height.
-5-high
-7-high
-9-high
- 12-high
- 16-high
- 24-high
- 34-high
Note: Font heights 24-high and 34-high are not available in Videojet 1620 UHS 50 micron printer.
Note: Font height 34-high is not available in Videojet 1620 UHS 40 micron printer.
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• Custom font file must be in *.abf2 format.
• The naming convention of the font must be in xxhigh_custom.abf2. xx represents the height of the font (Ex: A 16-high custom font file must be named as 16high_custom.abf2).
• Contact your local Videojet sale personnel for custom fonts SAR request.
Installation
Do the following tasks to install a custom font:
1 Copy the custom font you wish to install to the root of a USB Flash Drive. 2 Insert the USB Flash Drive in the USB socket on the side of the printer. 3 Press CTRL + F4 key to list files on the USB Drive. 4 Select the font file to install. 5 Press the Enter key. The following message appears in the display screen to
confirm the update.
6 Press the Enter key. The following message appears in the display screen.
Note: User must wait for few seconds until the note appears to power cycle the printer.
7 Power cycle the printer to apply the updates.
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Figure 4-31: Editor Attribute
Create and Print a Message
Do the following tasks to create and print a message using custom font:
1 Press the F3 key (while in the Editor Screen) for the Editor Attributes screen
to appear.
2 Select the Font type as Custom and press the Enter key. 3 Press the F1 key to select the custom font.
Note: Set the font height to match the custom font height.
4 Enter the message in the message editor. 5 Press Shift + F1 to save and exit.
Note: Select message to print, if the message is not loaded.
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Caution
Caution

Turn off the Printer

EQUIPMENT DAMAGE. Turn off the printer after the jet shutdown cycle is complete. The failure to follow this caution can cause additional maintenance.
EQUIPMENT DAMAGE. Do not start and stop the printer many times. When you stop the printer, the printer uses the make-up fluid to flush the
system. If you start and stop the printer many times, the printer uses large amount of make-up fluid. The increased use of make up fluid can cause a Ink Core Level High error and low ink viscosity. To prevent this problem, quick start and stop must be used.
Press the main power switch to turn off the printer.
Note: It is recommended to start the printer once in every three months. If the printer is shutdown for more than three months, it is recommended to follow the extended shutdown routine. Refer to “How to Prepare for Long-term Shutdown (Storage) or Transportation” on page 6-3 for the procedure.
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User Interface

Figure 5-1: Menu Screen

Introduction

This chapter describes how you can use the user interface (UI) to do the following tasks:
• Create messages
• Edit messages
• Save messages
• Create user fields
The UI contains the following screen:
5
Menu Screen
When you login, the first screen that appears is Menu screen. The Menu screen has a row of menus along the top of the screen. The menus give quick and easy access to the different functions of the printer. You can see only five menus in the screen (see Figure 5-1), press the Left arrow key or Right arrow key to access the other menus.
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More Tag
More Tag
Figure 5-2: The More Tag

To Select the Menus and Items

T o select the menus, and the items in the menus, you can use either the arrow keys or the short cut keys.
Arrow Keys
To select a menu:
To select an item from a menu:
1. Press
2. Press the Enter
1. Press
2. Press the
the Left arrow key or Right arrow key until the
menu is highlighted.
key.
the Up arrow key or the Down arrow key until
the required item is highlighted.
Enter key.
Note: If there are many items on the menu to display on screen, the label More appears next to the top or bottom of the menu. For example, refer to Figure 5-2. This label indicates that more menu entries are available above, or below the items that are displayed now. Press the Up arr ow key
or Down arr ow key to scr oll
through the items.
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Shortcut Keys
To access the different menus in the main menu, hold the Alt key, and press the highlighted character. The menu and the shortcut key are shown in Table 5-1.
Menu Shortcut Key
Messages ALT+M Editor ALT+E User Fields ALT+U Print ALT+P Password ALT+W System ALT+S Configure ALT+C Calibrate ALT+L Data Logging ALT+D Change Font Height F1* Select User Field F2* Modify Attributes F3* Message Parameters F4* Start Printing (or Stop
Print if the printer is in the print mode)
New Message ALT+F2 Message Parameters ALT+F3
ALT+F1
Table 5-1: Shortcut Keys
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Menu Shortcut Key
Edit User Field ALT+F4 Quick Start (or Quick
Stop if the jet is in operation)
Nozzle Flush CTRL+F2 Continuous Print CTRL+F3 Copy From USB CTRL+F4
CTRL+F1
Table 5-1: Shortcut Keys (Continued)
* - These shortcut keys appear only in Editor menu.
Note: The Alt key takes the priority over the Ctrl key if both the keys are held together.

To Enter the Text, Numbers and Toggle Values

Text Use the keypad to enter the required text, or special characters. Numerical
values
Use the keys 0 to 9, or press the Right arrow key to increase the value or press the Left arrow key to decrease the value.
Toggle values (for example, on/off)
Press the Left arrow key or Right arrow key.
Esc Key
To exit from a menu without any change in the settings, press the Esc key.
Soft Keys
The four function keys (F1 to F4) are known as the soft keys. The UI assigns the default functions to these keys in normal conditions. When you hold Alt or Ctrl key, the UI assigns different functions to the function keys.
The functions that are available for different key combinations are shown in Table 5-2.
5-4 Introduction Rev AC
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Key Function
If you hold the Alt key
Videojet 1620/1620 UHS Operator Manual
F1 Start Printing (or Stop Print if the printer is in the print mode) F2 New Message F3 Message Parameters F4 Edit User Field
Table 5-2: Soft Keys
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Key Function
If you hold the Ctrl key
F1 Quick Start (or Quick Stop if the jet is in operation) F2 Nozzle Flush F3 Continuous Print F4 Copy From USB
Table 5-2: Soft Keys (Continued)
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Menu Description

Messages

Messages Menu Commands Function
Videojet 1620/1620 UHS Operator Manual
Select Print Message
Message Parameters
Default parameters Opens the Default Parameters menu. All the
Edit Message Opens the Select Message to Edit dialog box.
New Message Opens the New Message dialog box. The
Delete Message Opens the Select Message to Delete dialog
Opens the Select Message To Print dialog box. Select a message to print or edit.
Opens the message parameters for the selected message. All parameters can be changed.
default parameters for new messages can be changed.
The selected message is opened in an edit screen. T o save the edited message, go to the Editor menu
system prompts to enter the new message name. The user can enter the new message in the edit screen. To save the new message, go to the Editor menu. The parameters for a new message are set to the default values.
box. The selected message is deleted.
Note: You cannot delete the Test Message and the message selected for printing (shown in the WYSIWYG).
Copy Message Opens the Copy Message dialog box.
Enter message names in the From and To fields. If a message exists, and you try to copy the content into that message, the following message appears on the display:
“Already exists. Overwrite it?”
(answer with Y or N).
Table 5-3: Messages Menu and Commands
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Messages Menu Commands Function
Message Select Source
Edit External Select Table
Edit Barcode Scan Select Table
Opens the Message Select Source dialog box, with options Internal, External or Barcode scan. For External option, you can select the format Binary or BCD and use the inverted function to invert (high to low) the data. For Barcode Scan option, you can select the source Barcode scan queue or Last received barcode scan. Use the options to configure how the inputs are read.
Opens the External Message Select menu. Enter the names of the messages to be available to the external source. The external message names can be added, edited and deleted. Press the F2 key to select message names from a list of those available.
Opens the Barcode Scan Message Select Table dialog box. The Barcode Scan Select table works in conjunction with the External Message Select table (refer “To Select the Source for a Message” on page 5-26). The user configures the External Message Select table to map message names to an index number in the range 00 to 99. The user configures the Barcode Scan Select table to map each index number to a sequence of characters (numbers or letters) which may be received from a connected barcode scanner.
Delete All Messages
Export message to USB
Deletes all internal messages.
You can transfer a single message and all the resources it uses (if you want to take the messages to another printer to print) from the printer to an USB stick.
Table 5-3: Messages Menu and Commands (Continued)
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Messages Menu Commands Function
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Import message from USB
You can transfer a single message and all the resources it uses from the USB stick to the printer.
Table 5-3: Messages Menu and Commands (Continued)

Editor

The commands in the Editor menu are shown only if the Message Editor is open. If the Message Editor is closed, the only option shown in the Editor menu is "Only used when in Editor".
Note: All Editor commands are available from level 1 and above.
Editor Menu Commands Function
Select Font Opens the Select Font menu. The selected font is
applied to the selected text in the message.
Note: Press F1 to change font height.
Table 5-4: Editor Menu and Commands
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Editor Menu Commands Function
Insert User Field Opens the Select user field menu. The contents of the
user field are copied into the message at print time. Example: expiry date, shift code.
Note: Press F2 to select user field.
Modify Attributes Opens the Editor Attributes menu. One or more
attributes can be set. The set attributes are applied to the selected text in the message. (Attributes are properties that can be applied to individual characters).
Note: Press F3 to modify attributes.
Copy Text Copies the selected text to the clipboard. Paste Text Pastes the text from the clipboard at the cursor
position.
Set Keyboard Type
Save Message Saves the message being edited and keeps the editor
Save and Exit Saves the message being edited and exits the editor
Clear Message Deletes the content in the message and keeps the
Abandon Exits the editor screen without saving any changes to
Table 5-4: Editor Menu and Commands (Continued)
Note: Press F4, to select Message Parameters.
Opens the Select keyboard Type menu. Select the keyboard type to be used for the edit session. Characters from more than one language alphabet can be included in a message.
screen open.
screen.
editor screen open.
the message.
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User Fields

Note: All User Field commands are available from level 1 and above.
User Fields Menu Commands Function
Edit user field Opens the Select user field to edit menu. Options are all the existing user
fields.
• When you select a text field, an individual dialog box for the new user field with the Text and Attribute options opens.
• When you select a counter field, a menu with options for the counter parameters opens.
• When you select a logo field, the Edit logo screen opens.
New user field Adds a new user field to the selected message. Open s the New User Field
dialog box with Name and Description fields.
• When you select a Text description, the New Field dialog box with Text and Attribute fields opens.
• When you select a Counter description, the New counter dialog box with fields for the counter parameters opens.
• When you select a Logo description, the Edit logo screen opens.
• When you select a Remote description, the New Field dialog box with Field ID and Default Value fields opens.
Delete user field Opens Delete User Field menu. Reset Counter Opens the Select Counter to Reset menu. Set Shifts Opens the shift menu where the duration of each shift can be defined. Setup Timer Opens the Timer Setup dialog box wh ere yo u can define the format for the
timer. For example, you can set the following values for the timer:
• 2 or 4 digit timer
• Time interval
• Characters printed - alphabetical, numeric or alpha-numeric
Setup Encoded Hour Opens the Alpha Hour dialog box where you can define how each hour is
displayed (numeric or alphabetical).
Setup Encoded Day of the Week
Opens the Day of the Week where you can define the offset unit, value and set the values (numeric or alphabetical) for every day of the week.
Table 5-5: User fields Menu and Commands
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Print

Note: All Print Menu commands are available from level 2 and above.
Print Menu Commands Function
Print Enable Opens the Print Control menu. The Print option can be
toggled between Enable and Disable.
Manual Print Printing is triggered by an external device in normal
conditions (for example, photocell or internal timer). Use manual print to print one copy of the selected message when the print command is given. You can use this feature to check the printer operation while not connected. You must remove the photocell cover to use the manual print.
Continuous Print The message is printed again and again without an
external trigger. Opens the Continuous print dialog box. You can toggle the Continuous mode between Off,
Distance Mode, SE Mode and Time Mode. SE mode delay and Time mode delay can be individually adjusted
between 1 and 10000 pulses. For more information refer “How to Use Continuous Print Option” on page 4-19.
Line Configuration
Table 5-6: Print Menu and Commands
Distance Mode uses a user defined distance interval to set the gap between the start of each print.
SE mode uses external shaft encoder pulses to set the gap between the start of each print.
The Time Mode uses internally generated pulses to set the gap between the start of each print.
Line Configuration is a menu that holds all the shaft encoder calibration setting. It also allows the user to set up message units in inches, mm or strokes.
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Password

Password Menu Command Function
Enter Password Opens the Enter Password dialog box,
with the current password level. The user has to enter a password to change to a different password level.
Clear Password The password is cleared for the current
access level and access is returned to password level 0.
Set Password for level 1 Opens the New Password dialog box. The
user has to enter a new password for level 1.
Set Password for level 2 Opens the New Password dialog box. The
user has to enter a new password for level 2.
Set Password Levels Opens the Change Password level menu.
Auto Logout If the user does not use the UI for several
Table 5-7: Password Menu and Commands
This has options for the Menu Screen and each of the menus. When an option is selected, a further dialog box appears with options to change the password level for each option available in the menu. The password levels can be set in the range 0 to 2 by the user, wher e level 0 does not have password protection. Functions with Level 3 access cannot have their password levels changed.
minutes (no keyboard input), the printer logs out the user and provides access level 0. This feature protects the printer from the unauthorized access.
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System

System Menu Command Function
Alarms Screen
Warnings Screen
States Screen Clean Start
Jet
Quick Start Jet
Clean Stop Jet
Quick Stop Jet
Nozzle Flush The nozzle orifice is cleaned by the application
Refer to “System Menu” on page 4-8
The ink jet is started and Starting the jet is displayed. A flush and bleed sequence is performed to eliminate ink splashing and spray before ink is fed to the nozzle.
The ink jet is started and the message Starting the jet is displayed. Use Quick Start if the machine has been off for less than half an hour.
The ink jet is stopped, the nozzle and related ink core module pipes are cleaned.
This method starts without a flushing sequence, and uses the ink supply to bleed air from the nozzle.
of solvent and a suction action. The flush continues for two minutes unless the F1 key is pressed to stop it.
System Flush Purge
Umbilical Purge
Empty Ink Core
Table 5-8: System Menu and Commands
The machine is started and the flush pump operated. This function removes air from the flush system during the commissioning or when air has been introduced to the flush system during a fault, etc. Press the Enter key and a dialog box opens: “Are you sure YES-NO”.
When using Umbilical Purge, the umbilical feed and return tubes must be disconnected from the nozzle feed and return tubes. Loop the umbilical feed and return tubes together and cap the nozzle feed and return tubes. Opens the Umbilical Purge dialog box. Select Enable to start and Disable to stop the umbilical purge.
This function empties the ink from the ink core module and puts the ink in a specially programmed ink cartridge.
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System Menu Command Function
Fill Ink Core This function is used to fill an empty ink core
module by adding ink from the Ink cartridge. Usually this function is used during commissioning or ink core module replacement.
Videojet 1620/1620 UHS Operator Manual
Flush Ink Core
Copy from USB
Print Setup Warnings Enable
Gutter Fault Shutdown Enable
Table 5-8: System Menu and Commands (Continued)
Flushing of the ink core will take place. Flush Ink core is performed if the printer is shipped into another location or going for some storage. Follow the screen prompts.
This function is used to copy files from a USB stick that is plugged into the machine. It can be used to update software/firmware, add new rasters and fonts.
This function allows the warnings that appear on the screen as icons to be disabled and enabled.
Opens the Machine Control dialog box. You can toggle the Gutter fault between Enable and Disable.
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Configure

Configure Menu Commands Function
Clear Alarms and Warnings
Set Time/Date Allows the Real Time Clock (R TC) in the printer to
Set Language Allows the language used for the display to be set.
Allows to clear the alarms and warnings that appear on the UI.
be set to the local time and date. Opens the Set time/date menu. The parameters that can be set are: Day, Month, Year, Day number, Hour, Minutes, Seconds.
Opens the Select prompt language menu with the language options available (available languages depend on the printer model).
Table 5-9: Configure Menu and Commands
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Configure Menu Commands Function
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Set Editor Font group
Used to set the editor font group that you require:
• Chinese Simplified
• Chinese Traditional
• Japanese
• International
Note: The display language and keyboard language are independent. For example, an operator in China has to print Japanese characters, the display language must be changed to Chinese S or Chinese T . To do this, you must set the keyboard type under the Editor Menu (“To Insert Foreign Language Characters” on page 5-64).
You must set the Editor Font group to Japanese. A power cycle (turn off the printer and turn on the printer) is required.
Photocell Source Selects the photocell source to be used. Opens
the Print Control menu. Photocell source can be toggled between External 1 and External 2. (NB External 2 requires special software).
Photocell Levels To allow the use of both High and Low activating
photocells this command enables the photocell trigger level to be set to high or low.
Table 5-9: Configure Menu and Commands (Continued)
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Configure Menu Commands Function
Shaft Encoder Source-The different sources of the shaft encoder signal are: Internal, External and Auto Encoder.
Auto Print on Jet You can enable the machine start printing when
the ink jet has started.
Note: A message must be available.
Auto Print on Select
Serial Port Configuration
Network Settings
Enables the machine to be set up so that it will initiate printing as soon as a message has been selected subject to the ink jet having started.
You can configure the serial port. Fo r mo r e information refer “How to Configure the Serial Port” on page 4-13.
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Configure Menu Commands Function
Barcode Setup Opens the Barcode Bar/S pa ce Ratios menu. Up to
four bar widths and four space widths can be set.
Backup System Settings
Parameters set during the calibration process are saved to memory, overwriting any previously saved parameters.
Restore System Settings
Full System Backup
Previously saved parameters and settings are read from memory, undoing any recent changes.
Backs up all programmable printer data, including job and configuration information, to a USB stick.
Note: You can perform a full system backup after you have set up the system.
Full System Restore
Restores programmable (you can select from the Restore Options menu) printer information, including job and configuration information, from a USB stick, although the printer prompts the user to select which files to recover.
Note: For example, when a CSB has failed, you can run a full system restore to recover the lost settings.
System Update Updates messages, fonts, rasters on printer.
System update allows files to be added to the printer without replacing existing files (.cadd file)
Note: You can perform a software upgrade to upgrade only the required settings and selected elements. The options are:
•All
•Fonts
• Application - software version
• Messages - move all the messages
• Settings - HV calibration, viscosity
•Rasters
Set Hejra Date Sets the date per the Arabic calendar.
Table 5-9: Configure Menu and Commands (Continued)
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Configure Menu Commands Function
Select Alternative Zero
Special Printing Mode
Remove Raster Removes the raster file from the printer.
Protocol Configuration
Opens the Select alternative zero dialogue box. Alternative zero symbol can be set to one of several available zero characters.
Selects DIN printing and traversing printing.
The WSI setup options are available in this menu.
Barcode Scan Setup
Opens the Barcode Scan Setup dialog box.
Table 5-9: Configure Menu and Commands (Continued)
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Calibrate

Calibrate Commands Function
Diagnostics Screens One, Two and Three
Valves Screen Shows the status of the valves.
PEC Screen Shows the status of the photoelectric cell.
Refer “Calibrate Menu” on page 4-9, for information on Diagnostics Screens One, Two and Three.
Table 5-10: Calibrate Menu and Commands
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Calibrate Commands Function
View Ink Smart Chip Data
View Make-up Smart Chip Data
Allows the user to view information about the Ink used.
Allows the user to view information about the Make-up used.
View Ink Core Smart Chip Data
EHT On Allows the user to enable or disable the EHT.
Calibrate EHT Allows the user to calibrate EHT. User should
Allows the user to view information about the Ink Core.
follow on-screen commands to calibrate EHT. EHT calibration is done during installation and should only be carried out when directed.
Table 5-10: Calibrate Menu and Commands (Continued)
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Calibrate Commands Function
Set EHT Voltage Allows the user to set EHT voltage. This
parameter is setup during installation and need not be adjusted.
Set Modulation Allows the user to set modulation. This
parameter is setup during installation and need not be adjusted.
Hardware Self-test Allows the user to perform hardware self-test.
Print Head Elevation Allows the user to set the printhead elevation at
the correct value (in centimeters). If the printhead is below the cabinet - enter a negative number. This parameter is setup during installation and need not be adjusted unless installation has changed.
Input Line Polarity Control
Allows the user to select the signal polarity for each input. This parameter is setup during installation and need not be adjusted.
Table 5-10: Calibrate Menu and Commands (Continued)
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Figure 5-3: Messages Menu
Figure 5-4: New Message Dialog Box

Manage Messages

To Create a Message

Do the following tasks to create a message:
1 Press Alt+M to open the Messages menu.
Note: You can use quick keys Alt+F2 to open the messages menu in the menu screen.
2 Select New Message. The New Message dialog box appears (see Figure 5-4). 3 Enter a name for the message.
Note: The message name can contain a maximum of 31 alphanumeric characters which includes the spaces.
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Figure 5-5: Create New Message
Entered T ext is seen here
Present Font Size
Figure 5-6: Select Message to Edit Dialog Box
4 Press the Enter key. The Message Editor screen appears (see Figure 5-5 on
page 5-25). Select Alt+E to enter the message editor which will allow you to set the
height of the font, insert user fields and setup the message attributes. Enter the message contents using the keypad.

To Edit a Message

Do the following tasks to edit the messages:
1 Press the Alt+M keys. The Messages menu appears. 2 From the Messages menu, select Edit Message. The Select Message To Edit
menu appears.
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Figure 5-7: Message Select Source Dialog Box
3 Select the message that you require to edit. The Message Editor screen
appears. The function keys are assigned as follows in the Message Editor screen:
Select font height
Note: Videojet 1620 printer has 5, 7, 9, 12,16, 24 and 34-high fonts.
Note: Videojet 1620 UHS printer has 5, 7, 9, 12 and 1 6-h igh fonts.
Note: The font heights available are independent of language.
Insert a user field
Change the attributes
Set the message parameters
+ Save the changes and exit the Message Editor
Note: Other functions are available under Editor Menu (Alt+E).

To Select the Source for a Message

You can set and select the stored messages in the machine by an internal source or an external parallel message selection source.
1 Press the Alt+M keys. The Messages menu appears. 2 Select Message Select Source. The Message Select Source dialog box
appears.
3 Use the arrow keys to select the required source - Internal, External or
Barcode Scan.
4 Select the format for the message - Binary or BCD for External source. 5 Use the arrow keys to Invert the message data for External source.
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Figure 5-8: External Message Select Dialog Box
Figure 5-9: Copy Message Dialog Box
6 Select the source - Barcode scan queue or Last received barcode scan for
Barcode Scan.
7 Press the Enter key to set the source and return to the Message Editor screen. 8 Select the Messages menu again. 9 Select Edit External Select Table. The External Message Select dialog box
appears.
10 Enter the names into the table locations for the parallel bit values from the
external data selection source.
11 Press the F2 key to select the message names from a list of those available. 12 When you assign all the messages that must be available to the external
source, press the Enter key to return to the Message Editor screen. Else, press the Esc key to return to the Message Editor screen without any changes.

To Copy and Paste a Message

If only minor changes are required to an existing message to create a new message, use the Copy Message option.
1 Press the Alt+M keys. The Messages menu appears. 2 Select
Copy Message. The Copy Message dialog box appears.
3 Enter the name of the source message in the From box. 4 Enter the name of the new message in the To box. 5 Press the Enter key to copy the message and return to the Menu screen.
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To Enter Multiple Lines in a Message

Note: The printer automatically selects the best configuration from the message that you entered.
You can enter the messages that have a maximum height of 34 dots (1620 printer) and 16 dots (1620 UHS printer). You can enter multiple lines of text until all lines fit within the allowed height of the message.
Use the Up and Down arrow keys to move the cursor to the line where you enter the text.

To Set the Message and Default Parameters

The message parameters define the visual features and position (product delay) of the message.
The different parameters that are available (Messages > Default Parameters) are shown in Table 5-11, and Figure 5-10 on page 5-30.
Parameter Range Description
Width Refer to Message
width and Positioning Addendum
Character Height
Character Gap
Product Delay
Reverse On/Off Reversed (back to front) character printing. Invert On/Off Inverted (upside down) character printing. Raster
Repeat
1 to 10 Sets the character height at 1 (minimum print height) to
0 to 9 Sets the character gap between 0 (equivalent to a single
Refer to Message width and Positioning Addendum
1 to 10 Sets the count for the same raster/ stroke is to be
Controls the final message width. The maximum speed of the print puts a limit to the minimum width. Set the width to 1 and print at the maximum rate that yo u can get for the selected number of “printed drops”.
10 (maximum print height).
vertical line of dots) to 9 rasters/ strokes (equivalent to 10 vertical lines of dots). Because of character formation, setting 0 gives a character gap of 1 raster.
Sets the product delay (the time between the start of product (trigger point) and the print start position).
printed.This allows characters to be emboldened.
Raster Substitution
- When selected ON the printer automatically selects the appropriate raster for the line running spee d.
Table 5-11: Default Message Parameters
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Parameter Range Description
Videojet 1620/1620 UHS Operator Manual
Select Raster For 1620
3 x 7 3 x 9 5-high 7-high 9-high 2x5 dedicated 12 high 2x7 dedicated 16 high 2x9 dedicated 20-high 24-high 3x9 dedicated 25-high 26-high 3x9 dedicated 34-high
For 1620 UHS 5-high 7-high 2x5 dedicated 2x7 dedicated 16 high 2x9 dedicated 3x5 dedicated 3x7 dedicated 12-high (40 micron) 24-high (40 micron)
Lists the file name of the selected raster.
Table 5-11: Default Message Parameters (Continued)
To Set Default Parameters
The default values for the parameters are set during the installation, but you can change the values any time.
Do the following tasks to set the default parameters:
1 Press the Alt+M keys. The Messages menu appears. 2 Select the Default Parameters (Figure 5-10) to edit the values.
Note: The default parameters are applied only to the new messages. The existing messages do not change.
3 Select the parameter that you require to edit, and enter the required value.
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Figure 5-10: Default Parameters Dialog Box
Linear Units Mode Divide/Stroke Mode
Figure 5-11: Message Parameters Dialog Box
4 When all parameter values are set, press the Enter key to return to the
Message Editor screen.
To Set Message Parameters
When you create and edit a message, you can change the values for the parameters.
Do the following task to set the Message Parameters:
1 Press the Alt+M keys or the F4 key (only in Editor menu) to open the
Messages menu.
2 Under the Messages menu, select the Message Parameters (Figure 5-11 on
page 5-30) to edit the values.
Note: The changes made to the values under the message parameters is applicable only to current messages and not applied to the new messages.
3 Select each parameter that you require to edit, and enter the required value.
After all the parameter values are set, press the Enter key to return to the Message Editor screen.
Note: The values that you set depend on the mode (linear or divider/stroke) selected.
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To Clear a Message

Caution
Figure 5-12: Clear Message
RISK OF DAT A LOSS. The Clear Message option, when selected, does not ask for confirmation to clear the message and also, you cannot recover the messages that are cleared.
Do the following tasks to clear all the contents of the message that is edited:
1 Follow from Step 1 to Step 3 under the section “To Edit a Message” on
page 5-25 to open the Message Editor screen.
2 Press the keys Alt+E to open the Editor menu. 3 Select Clear Message from the Editor menu. The message is removed.
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Figure 5-13: Save Message
Figure 5-14: Save and Exit Option

To Save a Message

Do the following tasks to save a message:
1 Follow from Step 1 to Step 3 under the section “To Edit a Message” on
page 5-25 to open the Message Editor screen.
2 Press the keys Alt+E to open the Editor menu. 3 Select the option Save Message to save the message and also continue to edit
the message.

To Save a Message and Exit

Use either of the two methods to save the message and exit from the Message Editor screen:
• Select Save and Exit from the Editor menu (see Figure 5-14).
• Press the keys Shift + F1.
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