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OPERATING MANUAL
GENERAL PURPOSE REFRIGERATED BLOWN AIR WELL MODULES
MODEL NUMBERS
WITH GANTRY
RW30MSG • RW40MSG
WITHOUT GANTRY
RW30MS • RW30MSG
Thank you for buying a Victor Unit. We hope and expect that
you will get many years of satisfactory use from your purchase.
In order to achieve the best results from your equipment please
read, and follow, the installation, operating, cleaning and
maintenance instructions below. Failure to follow them may
affect the warranty.
1. UNPACKING AND ASSEMBLY
All protective coating used on stainless steel surfaces of the hot
cupboard must be removed. The exposed surfaces can then be
wiped clean with a damp cloth, using a mild detergent or soap
if necessary.
Do not use any abrasive material or form of bleach for cleaning
purposes. Please see cleaning section of these instructions.
2. INSTALLATION
Position the appliance where it is to be used and ensure that it
is level.
Do not:
Site the appliance in the immediate vicinity of a heat source.
Do not:
Position the appliance so as to obstruct air vents on either the
operator or customer sides of the appliance. Adequate airflows
are vital to the correct functioning of the refrigeration system.
Avoid placing the appliance in areas subject to strong draughts
or under air conditioning systems. Avoid areas subject to high
humidity (e.g. conservatories) as the appliance will act as a
de-humidifier, and create excessive amounts of water.
The appliance is fitted with a 13 Amp fused plug and only
requires connection to a suitable 13 Amp socket outlet. This
model is suitable for 230 - 240V A.C. supply only. Ensure that the
electricity supply is as stated on the model’s data plate.
Important:
Wires in the mains lead are coloured in accordance with the
following code:
Green and Yellow (Earth) • Blue (Neutral)) • Brown (Live)
Warning: This appliance must be earthed, do not touch internal
wiring.
As the colours of the wires in the mains lead on this appliance
may not correspond with the coloured markings identifying
the terminals in your plug, proceed as follows:
(a) The wire which is coloured green and yellow must be
connected to the terminal in the plug, which is marked with
letter E or the symbol .
(b) The wire which is coloured blue must be connected to the
terminal which is marked with the letter N or is coloured black.
(c) The wire which is coloured brown must be connected to the
terminal which is marked with the letter L or is coloured red.
3. USE AND BEST PERFORMANCE
The product is designed to maintain food placed in the well
at between 3ºC and 5ºC in ambient temperatures of up to
25ºC and relative humidities up to 60%; food placed in the
well must be at or below this temperature, before being
placed in the well.
The refrigeration system is operated by a green on / off switch
marked ‘Refrigeration’, which will illuminate when the
refrigeration is switched on.
The refrigeration system is controlled by a microprocessor
control which is factory set and requires No adjustment, the
digital display will show the air temperature within the well, not
the food temperature. Other buttons on the controller are of no
consequence to the user and are for factory or service engineer
use only.
To obtain the best performance, the following procedure is
suggested:
(a) Switch on the refrigeration system via the switch located on
the control panel.
(b) Depending on the ambient temperature, allow the well
approximately 30 minutes to reach the required temperature.
(c) Load the well as required, be careful not to over pack the
well and restrict airflows between the front and rear vents of
the well as this will affect the efficiency of the refrigeration
system. Do not fill above the “Load Lines” marked on the sides
of the unit.
All refrigeration systems frost up when operating. Your
appliance has a microprocessor control, programmed to defrost
periodically. No manual defrost is required. The refrigeration
system will automatically defrost every 2 hours for
approximately 20 minutes.
The controller will display ‘def’ during the defrost cycle. Water
collected from the defrost operation is automatically
evaporated.
Please remember: The refrigeration system is not designed to
chill food, but is designed to maintain it at a satisfactory
temperature before serving.
GANTRY (Where purchased)
The gantry will be fitted with a LED array strip, this is controlled
by an on/off switch on the rear of the gantry. The LED array is
replaceable. Please proceed as follows:
(a) Turn off power to the unit.
(b) Unclip the LED strip from the brackets.
(c) Unplug the lead.
(d) Reverse the process to fit the new strip.
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4. CLEANING
Switch off the unit at the mains before cleaning.
Stainless steel surfaces will give you many years of trouble-free
use as long as you follow a few simple rules. If it appears to
mark do not worry, it is usually not the steel but something
deposited on it which has stained.
Wash all surfaces before use:
You should use a damp cloth and a mild detergent or soap, or
similar cleaner. Always rinse well with clean water and dry the
surface with a soft cloth. Clean regularly when in use. Do use
soft cloths, nylon or bristle brushes.
Do not use:
Metal scrapers, wire brushes or wire wool pads as they can
scratch the steel. Do take care when handling sharp objects as
they can scratch the surface of stainless steel. Any scratches on
stainless steel will blend together over a period of time and
become less noticeable with age. There is no detriment to the
corrosion resistance or general performance of the material.
Do not use:
Bleach for cleaning purposes (remember dishwasher powders,
sterilising agents and similar products all contain chlorides). If
used, black pit marks, large brown patches or other such effects
may appear and permanent damage may be caused. If used
inadvertently rinse immediately with clean water.
Do not splash the unit with bleach when cleaning around
the counter:
If you do, rinse the surface immediately with clean water
thoroughly.
Do not allow:
Corrosive foodstuffs such as fruit juices, vinegar, mustards,
pickles, mayonnaise, etc., to remain on stainless steel for long
periods. Wash and rinse away.
Do not leave:
Steel objects or utensils standing on the stainless steel surfaces
for long periods. They can rust and leave marks.
After cleaning with detergent always remove residues with a
wet cloth and wipe dry, if left they can have an etching effect
on the surface.
Correctly applied the instructions will result in continuous good
looks!
5. MAINTENANCE & SPARES
Important: You must disconnect the appliance from the mains
before removing any components which have been fastened
using screws, etc.
Routine Maintenance
The refrigeration system WILL pick up dust from the air which
builds up on certain parts, causing them to lose effectiveness. It
is important to call a service engineer to examine, and clear, the
system as necessary or every 6 months.
To access the condenser for cleaning remove the front grill
must be removed. Clear condenser with a brush and clean
away the dust.
You should have the various items in your unit tested for
electrical safety at least once a year as required by the Electricity
at Work Regulations.
Spare parts are available for all models of equipment. These can
be obtained by contacting your distributor.
When ordering any spare parts always quote the model and
serial number.
Please use the box provided below to record your model and
serial number for future information, this can be found on the
data label on the appliance.
Model number:
Serial number:
6. WARRANTY
As a manufacturer of catering equipment, Victor Manufacturing
Ltd offers warranty on all goods manufactured by the company
and supplied by its United Kingdom Distributors.
Victor Manufacturing Ltd is renowned for its reliability and
Victor Manufacturing Ltd provides on-site warranty in case of
failure included in the purchase price, which covers the costs of
spare parts and labour on your Victor Manufacturing Ltd goods
from the date of invoice for a period of 24 months.
The Victor Manufacturing Ltd warranty does not affect any legal
rights you have against the person who supplied your Victor
Manufacturing Ltd goods or any other legal right against Victor
Manufacturing Ltd under the laws of the United Kingdom - it is
an addition to those rights.
All goods sold by Victor Manufacturing Ltd are subject to the
Company’s standard conditions of sale, a copy of which is
available upon request.
Where the goods and components supplied by Victor
Manufacturing Ltd are of the company’s design and
manufacture, Victor Manufacturing Ltd will make good any
defects in those goods provided Victor Manufacturing Ltd
liability will be limited to the following:
It is the purchaser’s responsibility to prove that the unit is
under warranty, e.g. receipt of purchase, invoice number,
serial number, etc.
Damaged in transit claims must be reported in writing to the
company within 3 days of receipt for your claim to be
validated. Damaged goods will not be replaced or repaired if
they have been used.
Victor Manufacturing Ltd must authorise all warranty repairs
prior to the commencement of work. Work carried out on
goods prior to authorisation will not be covered nor will any
resultant damage.
All warranty will be immediately invalidated if in the
reasonable opinion of Victor Manufacturing Ltd,
unauthorised repairs or modifications have been made to
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the goods, in the case of accident, misuse, or damage caused
by improper installation and altered or missing serial
numbers. Victor Manufacturing Ltd will not provide warranty
repairs if in our opinion the problem resulted from externally
caused damage, use outside the goods specification, faults
caused by inexperienced or non-approved repairers. All
warranty will be immediately invalidated if installation of
equipment is not in accordance with Victor Manufacturing
Ltd installation instructions supplied.
Customer adjustments explained in the operating manual
are not covered by Victor Manufacturing Ltd on-site
warranty. Assistance can be received by contacting the
warranty desk.
The liability of Victor Manufacturing Ltd and its appointed
engineers are limited to the cost of repairs (parts and labour
only) of the unit under warranty. Loss of food or other
damages caused by faulty goods are not covered by the
warranty.
No fault found warranty calls and installation errors are not
covered under Victor Manufacturing Ltd warranty and will
result in a charge being made for the call-out and on-site
labour for our appointed engineer. The Victor Manufacturing
Ltd warranty does not cover the replacement of used
consumables, or parts that require period adjustment or
lubrication, unless the part is faulty.
You must have evidence that routine maintenance has been
carried out by a qualified engineer in accordance with the
instruction manual. This is of particular importance with
refrigerated and gas fuelled appliances. Work made
necessary by lack of routine maintenance or cleaning is not
covered by this warranty and will be chargeable.
Victor Manufacturing Ltd parts and labour warranty is valid
for the United Kingdom Mainland only. (Parts only all areas
outside the United Kingdom Mainland.)
Some parts are automatically not covered by the Victor
Manufacturing Ltd warranty (e.g. panels, glass, lamps,
shelves, etc.) Many surface finishes including paint and
plastic coated steel can be scratched and damaged if not
properly cared for; such damage is not covered by the Victor
Manufacturing Ltd warranty.
7. IF YOUR EQUIPMENT FAILS
Refer to the instruction manual. If the problem still cannot be
resolved, prepare a description of the fault you have.
Make sure you have your proof of purchase document (Invoice
number or serial number) and the model number of the
equipment that has failed.
Contact the warranty department on the following numbers:
• Warranty Desk Tel No: 01274 722125 (Office hours)
• Warranty Desk Fax No: 01274 307082 (Office hours)
• Warranty Desk Email: [email protected]
• Emergency Warranty Tel No: 07876 898114 (All other times)
Warranty repairs are carried out between
9.00am and 5.00pm Monday - Friday.
Access required outside normal working hours may incur
charges.
Registered Office:
Victor Manufacturing Ltd
Prospect Works, Off South Street, Keighley BD21 5AA
Tel: 01274 722125
Email: [email protected]
TELEPHONE
01274 722125
EMAIL
WEBSITE
www.victoronline.co.uk
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