Vicon VN-NVR Shadow XX221-00-02, ViconNet VN-NVR Shadow Installation And Operation Manual

Installation and Operation Manual

XX221-00-02

ViconNet VN-NVR Shadow with

Vicon Industries Inc., 89 Arkay Drive, Hauppauge, New York 11788

Tel: [phone] Fax: [phone] Toll Free: 800-645-9116

24-Hour Technical Support: 800-34-VICON (800-348-4266) UK: 44/(0) 1489-566300

Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your requirements or that the
operation will be entirely error free or perform precisely as described in the documentation. This system has not been designed
to be used in life-critical situations and must not be used for this purpose.

Document Number: 8009-8221-00-02

Product specications subject to change without notice.

Internal RAID

www.vicon-security.com

Issued: 512

Copyright © 2012 Vicon Industries Inc. All rights reserved.

2 | ViconNet VN-NVR Shadow Installation and Configuration Guide

NVR Shadow Installation & Conf i guration Guide

Topic Page

General 3
Hardware Installation 4
Accessory Kit 4
Unpacking and Inspection 5
Unpacking the Unit 5
Required Items for Install ation 5
Unit Components 6
Mounting 8
Installing the VN-NVR 9
Operation 12
Powering On the Unit 12
Powering Off the Unit 12
Final Insta llation 12
Using ViconNet 13
Accessing the Configuration Functions 13
Registering Your Unit 15
Connecting to the Network 16
Setting up the Storage Da t abase 17
Monitoring the RAID System 20
Replacing a Bad Database Drive 22
Replacing the OS Hard Drive 25
Shipping Instructions 29
Technical Information 30
Vicon Standard Equip men t Warranty 32

Vicon, ViconNet, and their logos are registered trademarks of Vicon Industries Inc.

Windows is a registered trademark of Microsoft Corporation. Other company and brand products and service names

are trademarks or registered trademarks of their respective holders

General

ViconNet VN-NVR Shadow Installation and Configuration Guide | 3

This manual provides information for installing and setting up the ViconNet®
VN-NVR Shadow with int ernal RAIDs.

The NVR Shadow is a high-capacity Network Video Rec or der t hat c an
simultaneously capture, view and store high-quality, high-resolution voice,
video and data. It provides scal able, internal RAID-5 storage for medium and
large-scale installations. The 8-bay removable drive con fig ur at ion makes it
easy to hot-swap drives without having to remove the unit fro m the r ack.

4 | ViconNet VN-NVR Shadow Installation and Configuration Guide

Hardware Installation

This unit should only be installed by a qualified technician u sing common
hand tools and approved materials in accordance with the National Electrical
Code ANSI/NFPA 70, stat e and l oc al wiring codes. These units meet
requirements for an FCC Class A computing device and CE.

The rack-mount VN-NVR is a 2 RU unit that installs int o a s t andard 19-inch
racking system.

Vicon requires the use of line co nditioners, voltage regulators and
uninterruptible power supply (UPS) systems in the electrical power servic e.

Note
Read all instructions before beginning the installation.

Accessory Kit

The provided accessory ki t contains necessary items needed to install and
wire the unit during installation:

Table 1: Accessory Kit

Part Description

CD and Manuals
Front Cover and Key Protects hard drives and r eleases the front cover

Keyboard (with USB
adapter)

Optical Mouse (with USB
adapter)

Power Cord Used for power connection
Rail Kit For rack mounting the VN-NVR; incl udes hardware

Provides documentat ion a nd software (including current
drivers)

Used for GUI operation of t he ViconNet software

Used for GUI operation of t he ViconNet software

Unpacking and Inspection

All Vicon equipment is tes t ed and i nspected before leaving the factory. It is
the carrier’s responsib ilit y to provide suitable delivery.

Inspect the cartons upon delivery and, if damage is present, ma k e det ai led
notes on the carrier’s bill. Then, obtain the carrier agent’s signature and file a
damage claim as soon as possible.

Open the cartons and inspect the equipment for damage. Save the cartons
and packing material. I f damage is present, contact the carr ier and file a
damage claim immediate ly. If the equipment must be ret urned for repair,
follow the Shipping Instru ctions at the end of this manual.

Unpacking the Unit

Carefully open the carton s. The RAID drives are prec onfigured at the factory
but are removed from the unit for shipping. Remove the accessory kit and the
VN-NVR from the box and place them on a large, flat working surface. Open
the accessory kit and verify the contents against the list in Table 1.

ViconNet VN-NVR Shadow Installation and Configuration Guide | 5

Required Items for Installation

To setup for operation the r e mu st be a keyboard and a mouse av ailable to
operate the GUI.

6 | ViconNet VN-NVR Shadow Installation and Configuration Guide

Unit Components

This section describes the VN-NVR front and rear panels.

Front Panel Controls and Connections

• Network LED Indicators: Blue LED used to display the network connection
status (ON means unit on and OFF means unit off).

• HDD LED: Amber LED, blinks when disk is in use.

• Power LED Indicator: Green LED used to display the power status (ON

means unit on and OFF means unit off).

• Power Button: Used to power on the unit.

• Reset Button: Used to only in the case when the unit locks up.

• DVD Drive: Used as a high-capacity removable data drive.

• Front Cover: Used to protect the front panel from unauthorized use.

• Keyed Locks: Used with the provided key to lock the front cover.

• USB Port: Used for optional devices.

ViconNet VN-NVR Shadow Installation and Configuration Guide | 7

Rear Panel Controls and Connections

• Speaker Output: Mini phono-type connector used for audio output.

• Power Receptacle: Used to connect the provided power cable.

• Keyboard Port: connector used to connect a standard PC keyboard

(included).

• Mouse Port: connector used to connect the provided optical mouse
(included).

• USB Connectors: Used for optional devices (4).

• Network Port: RJ-45 connectors; use to connect to a LAN/WAN (100/1000

Base T).

8 | ViconNet VN-NVR Shadow Installation and Configuration Guide

Mounting

Rack

The NVR Shadow was designed to be mounted in a standar d 19-inch
(483 mm) wide vertical ra ck. A rail kit is installe d onto the NVR to connect it
to the rack. Hardware and installation instruct i ons on how to use this kit are
provided with the rail kit. The rail mount ing kit is included to provide extra
support for the unit in the rack. This rail kit MUST be used.

Note
Rack mount ears and handles are installed on the N VR Shadow for ease of

installation.
It is recommended that at least 1 RU o f space [1.75 in. (44.45 mm)] be l eft in

between multiple units mounted in the same rack for cooling purposes.

Warning

Failure to leave space for cooling between recorders may result in
malfunctioning and poss ible failure of the unit.

Install the two (2) rail kit mount ing brackets onto the sides of the NVR
Shadow. Use the instructions supplied with the rail kit. The br ackets have
slots and holes that fit direct ly ont o the hardware on the sides of the unit.
Refer to figure below.

Note
Use the square holes in the rail kit for mounting. If this is not convenient, it

may be necessary to use a square hole to round hole adapter.

Installing the VN-NVR

After the unit is mounted permanently, follow t he steps in this section to
install the hardware.

• Step 1: Installing the Drives

• Step 2: Connecting the Hardware

• Step 3: Connecting the Power Supply

Important Notes
Do not apply power or plug-in t he unit to any outlet unt il inst r uct ed to do so.
Disable the AC power to prevent installer injury and damag e t o t he unit.
Before beginning the hardware installation, ensure that the room or area

designated for the ViconNet hardware installation is well v ent i lat ed.

Step 1: Installing the Dr iv es

ViconNet VN-NVR Shadow Installation and Configuration Guide | 9

The NVR Shadow is deliver ed with the 8 RAID drives packa ged in the
accessory kit; some units may have the OS drive also package d in t he
accessory kit. Each of the dr iv es ( 8 or 9) mu st be installed into the unit in the
correct bay for proper oper at ion. Refer to t he Front Panel figure for Bay
numbers.

Caution
The OS and RAID drives ar e configured at the factory and have to be

installed back into the correct bay.
Push the lock button to release the arm on the drive. Inser t each t r ay into the

corresponding bay number. Secure the arm back into plac e.
Caution
Make sure that the serial number on the tray matches the serial number on

the VN-NVR Shadow. Each tray has a label indicating the s erial number and
the bay number.

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Step 2: Connecting the Hardware

This procedure describe s the various hardware connectio ns t hat must be
performed in order to operat e t he system.

1. Perform the following connections: (refer to Rear Panel diagram).

1.1 Locate the keyboard on a flat surface near the unit. Connect the

keyboard by inserting its connector into the correct port.

1.2 Locate the mouse on a flat surface near the unit. Connect the mouse by

inserting its connector into the correct port.

1.3 Position the monitor in a permanent fixed location near the unit. Connect

the monitor by insert ing its VGA, DVI or HDMI connector into the
appropriate Monitor Output port.

1.4 Insert one side of a standard LAN cable to the Network Port’s RJ-45

connector. Insert the other RJ-45 connector into the LAN side of the
network.

1.5 Connect external hardware devices to the relevant terminal.

1.6 Insert the female end of the provided 120 VAC power cable into the unit's

power receptacle. Do not connect the remaining end to a power
receptacle until instructed. If using 230 VAC power, it is necessary to
obtain a suitable power cord for use. This cable is a standard computer
230 VAC power cord.

2. Connect the monitor to the power source and power on.

ViconNet VN-NVR Shadow Installation and Configuration Guide | 11

Step 2: Connecting the Power Supply

To ensure that the unit is protected during a pow er f ail ure and that no
important data is lost, it mus t be connected to an uninterrupt ibl e pow er
source (UPS) before use.

To connect the U PS:

1. Connect the power cord to the UPS power receptacle.

2. Connect the UPS power cord to the wall outlet.

3. Power on the UPS and ensure that it is working properly.

Note
Refer to your UPS device’s User Manual for a more detailed explanation of

how to connect it properly.

12 | ViconNet VN-NVR Shadow Installation and Configuration Guide

Operation

Powering On the Unit

To power on the system:

With the unit set up as shown in Installation, pre ss the front panel pushbutton
Power Switch.

Important
Do not press any keyboard but tons at this time.
When the unit completes booting, the Main Scr een is displayed.

Powering Off the Unit

To pow er off the system:

With the unit booted and operational, press the Shutdown button in the Site
Setup window. Follow the s cr een prompts and the system returns to the

ViconNet desktop. Use the Start button to completely shutdown the system.

OR (this is not rec ommended, due t o t he possibility of data loss)

Momentarily press the power switch. The unit switches off.

Final Installation

After the installation is comp let e, t he front cover that protects the dr ives is
installed. The ears must b e le ft on the unit, as the cover latches on to them.
Using the key(s) provided, turn the latch inside the front cover so that is
hooks onto the rack ear; use t he key to lock it in place. Repeat on the ot her
side.

ViconNet VN-NVR Shadow Installation and Configuration Guide | 13

Using ViconNet

The NVR Shadow is deliver ed with the ViconNet applicati on pr eloaded.

Accessing the Configuration Functions

The configuration functi ons are performed via the Sy st em Settings window
applicable to a selected si t e. The Shadow must first be regi stered before the
storage database drives c an be configured.

To access the System Settings window:

1. From the ViconNet Main window, click . The Setup Site
Selection window is displayed:

The local site always appears at the top of the list. The Nucleus site is listed
second, displayed as (Nucleus).

The Exit to O.S. button enables you to exit to the Oper at ing System and to
close the ViconNet application.

Note
There is a limit to the amount of ti me y ou can leave the setup screen open

without working in it. Ther efore it is important to save your settings each time
you make a change. Before ViconNet will shutdown in this situ ation, the
following warning scree n w ill display.

14 | ViconNet VN-NVR Shadow Installation and Configuration Guide

2. Select the VN-NVR Shado w site to configure and click . The

System Settings window is displayed.

Note
The System Settings w indow has the following options:

When the function is not support ed, the associated button is disabled (grayed
out).

Registering Your Unit

The full functionality of the VN-NVR is available only after it is registered.
Before the registration procedure is performed, it will function with limited
"Viewer" functionality only.

To register your unit:

1. In the ViconNet application, navigate to the System Settings window,

click
. The Registration window appears.

ViconNet VN-NVR Shadow Installation and Configuration Guide | 15

2. Fill in your company details.

3. Fill in your user name.

4. Make note of the two user codes that are on the ViconNet Registration
screen. You will need these to complete registration.

Note
Licensing is done through Vic on’s website. On www.vicon-security.com, go to

the Support tab and select Softw ar e Registration and follow tho se
instructions. Be sure to have the License ID and password that is on the label
of the software CD jewel c ase. You will need these to register. Follow the
prompts.

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5. Enter the six license numbers generated from the registration process into
the six License Number fields of the Registration window, and click

new registration and enable the functionality of your purchased application.

The application automatically restarts in order to implement the

Connecting to the Network

Next the VN-NVR Shado w has to be added to the network. In t his st ep, you
will configure the IP addres s of this s ite i n the network.

1. Go to the VN-NVR Shadow to set the IP address. Then, from the ViconNet
Main window, click . The Setup Site Selection window is
displayed, showing a list of all currently connected transmitters and
Workstations.

2. Select the VN-NVR Sh ado w to configure the network setup and click
. The System Settings window is displayed, as previously shown.

3. Click . The Network Settings window is displayed.

ViconNet VN-NVR Shadow Installation and Configuration Guide | 17

4. In the Nucleus Settings area, deselect the This Site is the Master Nucleus
checkbox.

5. In the Nucleus Settings area, select the Nucleus IP radio button and enter
the IP address.

6. Click
in the top-left corner of the application.

. The application will reboot and the Nucleus name will appear

Setting up the Storage Database

1. Return to the System Settings screen. Select button. The
following screen displays.

2. Click the button.

3. In the Add Video-Audio Storage Disk area, select the next drive letter from
the Select Disk dropdown list. In the Directory Size field, enter the same

18 | ViconNet VN-NVR Shadow Installation and Configuration Guide

number displayed in the Maximum available size field. Click Apply. As a drive
is configured, it is added to the list at top. Repeat until all the drives are
configured.

4. Delete the storage drive listed as the “C” drive from the Video-Audio Stor age
list.

5. Click OK. A message will display to confirm the save. Click Yes.

Note:

If Yes is not clicked, the unit will automatically save the storage settings after
30 seconds. The saving procedure may take a few minutes.

ViconNet VN-NVR Shadow Installation and Configuration Guide | 19

6. After the storage database changes are saved, the system will reboot.

The following message displays.

7. After reboot the following screen might display. This is normal and just let

the restart continue.

8. ViconNet can now be used as required The VN-NVR Shadow will

function as any other Workstation. Refer to the ViconNet manual, XX113,
as required.

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Monitoring the RAID System

The hard drives are run by an inter nal RAID controller that handl es t he entire
hot-swappable drives array. This controller can be monitored.

1. From the desktop, double click the icon.

Note:
A message about the fire wall may display; click Unlock.

The following screen displ ays.

ViconNet VN-NVR Shadow Installation and Configuration Guide | 21

2. Click Connect. The Login screen will display. The default Login is User

Name administrator with no password. From Login Mode, select Full
Access or View Only.

Note:
The login name and passwor d cor r es ponds to the Windows® Login on the

unit; it cannot be changed w it hin the Web Console GUI.

3. The Intel® RAID Web Console 2 screen displays showing the RAID

drives.

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The list of drives is display ed on t he l eft . There is no further need for any
action at this time. A red mark ( ) next t o any of the drives indicates that the
drive has failed. Refer to Replacing a Bad Database Drive that follows.

Replacing a Bad Database Drive

When one of the RAID drive fails, the Shadow will beep to announce that a
drive has failed.

1. Log in to the Web Console as previously described.

2. The opening screen will indicate a Health Degraded message. Click

Connect.

ViconNet VN-NVR Shadow Installation and Configuration Guide | 23

3. The failed drive will be indicated in the drive list by a red mark and have

the indication (Foreign) next to the drive name.

4. The beep can be turned off by right clicking the Intel RAID Controller at

the top left side of the screen and selecting Silence Alarm.

5. Click on the drive to display a screen that indicates the slot number of

the bad disk.

Note
The Intel RAID system does not number the drives and slot s ( bays) in the

same configuration. Driv es are numbered starting at 8 and slots are
numbered starting at 0 going acr oss to the right as 1, 2, 3; the secon d r ow
starts at the left as 4 and continues a s 5, 6, 7.

24 | ViconNet VN-NVR Shadow Installation and Configuration Guide

Drive being rebuilt

6. Once the drive has been physically located, press the button to release

the drive arm (handle) and remove it from the bay. Insert a new drive.

7. The “Rebuilding” process begins. The drive icon next the drive that is

rebuilding will look different. This process can take a while (hours). The
unit will beep and can be silenced by right clicking the Intel RAID
Controller at the top left side of the screen and selecting Silence Alarm.

Note

Recording can continue during the Rebuilding process.

8. After the drive is rebuilt, it is strongly recommended the system be

rebooted through ViconNet.

ViconNet VN-NVR Shadow Installation and Configuration Guide | 25

Replacing the OS Hard Drive

If there is a problem with the OS hard drive, contact Vicon T echnical Support,
1-800-34-VICON (1-800-348-4266). After Vicon has verified that t he O S har d
drive needs to be replaced, a r eplacement drive and all necessar y software
will be sent. Follow the ins t r uc t ions below to replace the OS hard driv e.

1. Turn off power to the VN-NVR Shadow.

2. The OS drive is the on the top left in the drive array. Press the button to

release the drive arm and remove the drive from the bay.

3. Using a Philips head screwdriver, remove the bad OS drive from the tray

and install the new drive.

4. Insert the drive assembly back into its correct location and push it firmly

into place.

5. Apply power to the Shadow; Windo ws will com e up.

6. After a few seconds, the message “Windows has finished installing the

new devices…Do you want to restart you computer now?” will display.

26 | ViconNet VN-NVR Shadow Installation and Configuration Guide

7. Click Yes to restart the unit.

8. When the NVR restarts, from the desktop, double click the icon.

The Intel RAID Web Console 2 will load.

4. Click Connect. The Login screen will display. Login as described previously

in this document.

ViconNet VN-NVR Shadow Installation and Configuration Guide | 27

5. The Web Console screen will display. Verify that all the hard drives are

displayed and there are no failures.

Defining a Name

1. Right click on Start and choose the “Explore” option.

2. Right click on “My Computer” and choose “Properties.”

3. Select the “Computer Name” tab.

4. Press the “Change” button.

5. Change the name to the name selected for this computer.

6. Press “OK” button.

7. Change the Computer description to be the same as the computer name

8. Press “OK” button.

9. You will be asked to restart the computer.

Change Network Settings

just selected for this unit.

1. Right click on Start and choose the “Explore” option.

2. Right click on “My Network Places” and choose “Properties.”

3. Right click on the “Local Area Connection” icon and choose ''Properties.”

4. Left click the “Advanced” tab and click Settings.

28 | ViconNet VN-NVR Shadow Installation and Configuration Guide

5. Make sure that the green shield with the check mark is selected On for

the Windows Firewall. Click OK.

6. Left click the “General” tab.

7. Scroll down the menu and double click on “Internet Protocol (TCP/IP).”

8. Enter the “IP Address,” “Subnet mask.”

9. “Default Gateway” and “DNS” are optional and might be used while

connecting to the Internet, etc.

10. Press “OK” and then OK again to approve the network settings.

Installing ViconNet

1. To install ViconNet, use the Start Menu -> Run -> Type

“C:\Vicon\Index.htm”.

2. The ViconNet Setup Menu wil l display. Run ViconNet software

installation and driver installation. Refer to appropriate documentation as
needed.

ViconNet VN-NVR Shadow Installation and Configuration Guide | 29

Shipping Instructions

Use the following procedure when returning a unit to the factor y:

1. Call or write Vicon for a Return Authorization (R.A.) at one of the
locations listed below. Record the name of the Vicon employee who
issued the R.A.

Vicon Industries Inc.
89 Arkay Drive
Hauppauge, NY 11788
Phone: [phone]; T ol l-Free: 1-800-645-9116; Fax: [phone]

For service or returns from co untries in Europe, contact :

Vicon Europe Ltd.
Brunel Way
Fareham, PO15 5TX
United Kingdom
Phone: [phone]; Fax: [phone]

2. Attach a sheet of paper to the unit wit h t he fo llowing information:

• Name and address of the company returning the unit

• Name of the Vicon employee who issued the R.A.

• R. A. number

• Brief description of the installation

• Complete description of the problem and circumstances under which it

occurs

• Unit’s original date of purchase, if still under warranty

3. Pack the unit carefully. Use the original shipping carton or its equivalent
for maximum protection.

4. Mark the R.A. number on the outside of the carton on the shipping label.

30 | ViconNet VN-NVR Shadow Installation and Configuration Guide

Technical Information

Electrical Characteristics

Input Voltage 105 - 240 VAC ±10%, 50/60 Hz nominal.

NOTE: Vicon requires the use of uninterrupti ble power

supply systems (UPS) to pr event voltage fluctuations
that can affect operation and cause damage to the
equipment. Failure to com ply with this violates the unit
warranty.

Current 115 VAC/230 VAC: 1.75 A/0.875 A
Power

Consumption
Heat

Equivalent

NVR

System OS System: Windows® 7 Professional

202 W nominal

707 btu/hr

CPU: Intel Core™ i5 pr ocessor 3.33 GHz or
Intel Xeon® Core 2 Quad 2. 4 G Hz

Memory: 2-4 GB
DVD Drive: Internal
Ports: 7 USB (1 front, 6 rear), PS-2 mouse, PS-2

Keyboard, serial (COM), VG A, R J -45, Parallel, VGA
adapter with 128 MB onboard RAM

Display Adapter: VGA ad apter with 128 MB onboard
RAM

Network Interface: 100/1000 BaseT Ethernet interface
on main board

Storage: Internal RAI D 5: 3. 3, 6.5 or 13 TB usable,
model dependant. 8 drive bays

Power
Connector

Certifications FCC Class A

Power: 1 standard 3-conductor female socket

ViconNet VN-NVR Shadow Installation and Configuration Guide | 31

Mechanical Characteristics

Application Indoor
Mounting Standard 19 in. (483 mm) rack mount and stackable,

2 RU height

Dimensions Height (H): 3.5 in. (89 mm)

Width (W): 19.0 in. (483 mm) w ith r acking ears;

17.5 in. (444.5 mm) without racking ears
Depth (D): 28 in. (711 mm)

Weight 40.0 lb (18.2 kg)
Construction Steel case and plastic

Environmental Characteristics

Operating

32 to 104° F (0 to 40° C)

Temperature
Range

Operating

0 to 95% relative, non-condensing

Humidity
Range

32 | ViconNet VN-NVR Shadow Installation and Configuration Guide

Vicon Standard Equipment Warranty

Vicon Industries Inc. (the “Company”) warrants your equipment to be free from defects in material and workmanship
under Normal Use from the date of original retail purchase for a period of three years, with the following exceptions:

1. VCRs, all models: Labor and video heads warranted for 120 days from date of original retail purchase. All other
parts warranted for one year from date of original retail purchase.

2. LCD and CRT monitors, all models: One year from date of original retail purchase.

3. Uninterruptible Power Supplies: Two years from date of original retail purchase.

4. VDR-700 Recorder Series: One year from date of original retail purchase.

5. V5616MUX: One year from date of original retail purchase.

6. Arecont Cameras: One year from date of original retail purchase.

7. FMC series fiber-optic media converters and associated accessories: Lifetime warranty.

8. For PTZ cameras, “Normal Use” excludes prolonged use of lens and pan-and-tilt motors, gear heads, and gears
due to continuous use of “autopan” or “tour” modes of operation. Such continuous operation is outside the scope of
this warranty.

9. Vicon Security Management Systems (SMS) All Models: All hardware is warranted for two years from date of
original retail purchase.

10. Any product sold as “special” or not listed in Vicon’s commercial price list: One year from date of original retail
purchase.

Date of retail purchase is the date original end-user takes possession of the equipment, or, at the sole discretion of
the Company, the date the equipment first becomes operational by the original end-user.

The sole remedy under this W arranty is that defective equipment be repaired or (at the Company’s option) replaced,
at Company repair centers, provided the equipment has been authorized for return by the Company, and the return
shipment is prepaid in accordance with policy.

The Company will not be obligated to repair or replace equipment showing abuse or damage, or to parts which in the
judgment of the Company are not defective, or any equipment which may have been tampered with, altered, m isused,
or been subject to unauthorized repair.

Software supplied either separately or in hardware is furnished on an “As Is” basis. Vicon does not warrant
that such software shall be error (bug) free. Software support via telephone, if provided at no cost, may be
discontinued at any time without notice at Vicon’s sole discretion. Vicon reserves the right to make changes
to its software in any of its products at any time and without notice.

This Warranty is in lieu of all other conditions and warranties express or implied as to the Goods, including
any warranty of merchantability or fitness and the remedy specified in this Warranty is in lieu of all other
remedies available to the Purchaser.

No one is authorized to assume any liability on behalf of the Company, or impose any obligations on it in connection
with the sale of any Goods, other than that which is specified above. In no event will the Company be liable for
indirect, special, incidental, consequential, or other damages, whether arising from interrupted equipment operation,
loss of data, replacement of equipment or software, costs or repairs undertak en by the Purchaser, or other causes.

This warranty applies to all sales made by the Company or its dealers and shall be governed by the laws of New York
State without regard to its conflict of laws principles. This Warranty shall be enforceable against the Company only in
the courts located in the State of New York.

The form of this Warranty is effective March 1, 2011.

THE TERMS OF THIS WARRANTY APPLY ONLY TO SALES MADE WHILE THIS WAR RANTY IS IN EFFECT.
THIS WARRANTY SHALL BE OF NO EFFECT IF AT THE TIME OF SALE A DIFFERENT WARRANTY IS
POSTED ON THE COMPANY’S WEBSITE, WWW.VICON-SECURITY.COM. IN THAT EVENT, THE TERMS OF
THE POSTED WARRANTY SHALL APPLY EXCLUSIVELY.

Vicon Part Number: 8006-9010-03-09 Rev 0311

Vicon Industries Inc.

Corporate Headquarters

89 Arkay Drive

Hauppauge, New York 11788

631-952-2288 800-645-9116

Fax: [phone]

Vicon Europe
Headquarters

Brunel Way

Fareham, PO15 5TX

United Kingdom

[phone]

Fax: [phone]

Vicon Germany

Kornstieg 3

D-24537 Neumuenster

Phone: [phone]

Fax: [phone]

Far East Office

Unit 5, 17/F, Metropole Square

2 On Yiu Street, Shatin

New Territories,

Hong Kong

(852) 2145-7118

Fax: [phone]

Internet Address: www.vicon-security.com