Vicon V9360-1 Series User Manual

User Guide

XX271-10-01

Network Hemispheric Camera

Tel: 631-952-2288 Fax: 631-951-2288 Toll Free: 800-645-9116

24-Hour Technical Support: 800-34-VICON (800-348-4266) UK: 44/(0) 1489-566300

Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your requirements or that the operation will be entirely error free or perform precisely as described in the documentation. This system has not been designed to be used in life-critical situations and must not be used for this purpose.

Document Number: 8009-8271-10-01

Product specications subject to change without notice.

V9360-1 Series

Vicon Industries Inc.

www.vicon-security.com

Issued: 116

Table of Contents

1. Overview ................................................................................................................................ 2

1.1 Features ...................................................................................................................... 2

1.2 Package Contents ....................................................................................................... 3

1.3 Dimensions .................................................................................................................. 5

1.4 Connectors (Indoor Only)............................................................................................. 7

1.5 All-in-One Cable (Optional) .......................................................................................... 8

1.6 Function Cables (Outdoor Only) .................................................................................. 8

2. Camera Cabling ..................................................................................................................... 9

2.1 Power Connection ....................................................................................................... 9

2.2 Ethernet Cable Connection .......................................................................................... 9

2.3 Waterproof Cable Connector ..................................................................................... 10

3. System Requirements ........................................................................................................ 12

4. Access Camera ................................................................................................................... 13

5. Setup Video Resolution ...................................................................................................... 17

6. Configuration Files Export / Import ................................................................................... 18

7. Tech Support Information .................................................................................................. 19

7.1 Delete the Existing Viewer ......................................................................................... 19

7.2 Setup Internet Security .............................................................................................. 20

Appendix: Technical Specifications

1. Overview

The Hyper Fisheye IP Camera is a high resolution surveillance solution, featuring 180° panoramic view (wall mount) or 360° panoramic view (ceiling mount) without blind spots. The camera supports 6 Megapixels resolution streaming at 30fps w hich guarant ees smoot h vi deo viewing . With the embedded 180° wall and 360° ceiling mounting function plus multiple display modes, the camera is suitable in locations such as transportations, shopping mall and warehouse, etc.

Moreover, the dewarped images in panoramic view or other different viewing modes can be recorde d w ith edg e dew arping functi on. F urt hermor e, w i th built -in IR LED and noise reduction technique, the camera can deliver clear images in low light conditions.

1.1 Features

 Progressive Scan CMOS Sensor  Software Dewarping- 6MP + 720P real-time  Edge Dewarping, Up to 4M Resolution Real-time  Quad Streams Compression-

H.264 Baseline / Main / High Profile + MJPEG

 Multiple Dewarp Display Modes-

Digital PTZ / Panorama View / Quad View

 Smart Event Function-

Motion Detection / N etwork Failur e Det ecti on / Tampering Alarm / Periodical Event / Manual Trigger / Audio Detection

 Wide Dynamic Range  Smart Text Overlay and Privacy Masks  Day / Night (ICR)  IR LED Module  Built-in MIC & Speaker*  Weatherproof (IP66 Int ernat ional)*  microSD and NAS Recording Support  ONVIF Support

(*) Optional

1.2 Package Contents

Please check the package containing the following items listed below.

Indoor

Hyper Fisheye

IP Camera

Self-Tapping Screw

(x3)

Plastic Anchor

(x3)

Security Screw

(x1)

Security Torx

Power Terminal

Block (x1)

Quick Guide

Function Cable (Optional)

NOTE: The supplied self-tapping screws are for soft substance / material installation such as wood. For other installation environments such as cement wall, it is required to pre-drill and use plastic anchors before fastening the supplied self-tapping screws on the wall.

Outdoor

Hyper Fisheye

IP Camera

Self-Tapping Screw

(x3)

Plastic Anchor

(x3)

Security Screw

(x1)

Security Torx

Power Terminal

Block (x1)

Quick Guide

1.3 Dimensions

The dimensions of the camera are shown below.

Indoor

Outdoor

1.4 Connectors (Indoor Only)

Please loosen the security screws and open the cover to reach the connectors.

The diagram below shows the connectors of the camera. Definition for each connector is given as follows.

No.

Connector

Definition

Remarks

Power (DC 12V / AC 24V)

DC 12V

AC 24V 1

Power connection

Reserved

AC 24V 2

RJ-45

For network and PoE connect ions

3 Alarm & Audio I/O

Alarm Out +

Alarm connection / Two-way audio transmission

Alarm Out –

Alarm In +

Alarm In –

5 - 6

Audio Out

Audio In

GND

Built-in microphone

- Audio In

Speaker

Audio Out

6 Default Button -

Press the button with a proper tool for at least 20 seconds to restore the sys t em.

7 microSD Card Slot -

Insert the microSD card into the card slot to store

videos and snapshots.

Do not remove the

microSD card when the camera is p owered on.

NOTE: It is not recommended to record with the microSD card for 24/7 continuously, as it may not be able to support long term continuous data read / write. Please contact the manufacturer of the microSD card for information regarding the reliability and the life expectancy.

1.5 All-in-One Cable (Optional)

No.

Connector

Definition

Remarks

1 Alarm & Audio I/O -

Please refer to the Alarm & Audio I/O in the table under Connectors.

2 Audio I/O

Pink

Audio In

Two-way audio transmission

Green

Audio Out

Alarm I/O (4-Pin Terminal Block)

Alarm In –

Alarm connection

Alarm In +

Alarm Out –

Alarm Out +

1.6 Function Cables (Outdoor Only)

No.

Connector

Definition

Remarks

1 Audio I/O

Pink

Audio In

Two-way audio transmission

Green

Audio Out

Power (DC 12V / AC 24V) (2-Pin Terminal Block)

Black

AC 24 V –

Power connection

DC 12V –

Red

AC 24V +

DC 12V +

Alarm I/O (4-Pin Terminal Block)

Alarm In –

Alarm connection

Alarm In +

Alarm Out –

Alarm Out +

GND

Ground connection

RJ-45

For network and PoE connections

2. Camera Cabling

Please follow the instructions below to complete the cable connections.

2.1 Power Connection

For power connection, please refer to section Connectors (Indoor Only) for the indoor models, and see section Function Cables (Outdoor Only) for the outdoor models. Alternatively, users can power the camera by PoE if a Power Sourcing Equipment (PSE) switch is available. Refer to the section below for Ethernet cable connection.

NOTE: If PoE is used, make sure PSE is in use in the network.

2.2 Ethernet Cable Connection

To have best transmission quality, cable length shall not exceed 100 meters. Connect one end of the Ethernet cable to the RJ-45 connector of the camera, and plug the other end of the cable to the network switch or PC.

NOTE: In some cases, Ethernet crossover cable might be needed when connecting the camera directly to the PC.

Check the status of the link indicat or and the activity indic ator LED s. If the LEDs are unlit, please check the LAN connection.

Green Link Light indicates good network connection. Orange Activity Light flashes for network activity indication.

2.3 Waterproof Cable Connector

Follow the instruction below to waterproof the connectors of different types of cables. The supported cabl es are sh own as below.

All-in-One Ca ble

of the Indoor Models

All-in-One Ca ble

of the Outdoor Models

IP66 RJ-45 Cable

(Outdoor Models Only)

All-in-One Cable of the Indoor Models / Outdoor Models

Follow the steps below to waterproof the connectors of the All-in-One cable.

Step 1:

Connect the required devices to the All-in-One

cable and coat the join ts with silicone gel. There should be no gap between the connectors and

the cables. For the alarm I/O connector and the power connector (outdoor models only)

, make

sure the side with

wires attached is also sealed

with silicone gel.

Indoor Models

Outdoor Models

For All-in-

One cable of the outdoor models, attach the ground cable to the ground and wrap the wires with silicone gel. Make sure the wires

are not exposed to the air.

Step 2:

Seal the end of the rubber coating of the

All-in-One

cable as indicated in the figure on the right. Please use enough silicone gel to fill in the hose and wrap around each wire; otherwise, waterproof function cannot be

guaranteed.

IP66 RJ-45 Cable (Outdoor Models Only)

For IP66 RJ-45 cable, please use an RJ-45 IP66 plug for connection to prevent water damage. Follow the steps below for cable connection.

Step 1:

Take out the supplied connector from the RJ-45 IP66 plug. Loosen the thread-

lock sealing nut

on the plug. Then thread the Ethernet cable through the thread-

lock sealing nut and the

plug. If the Ethernet cable is already attached to

a connector, please remove it first.

Step 2:

Carefully remove a section of rubber coating from the end of the Ethernet cable to reveal the wires. Inset the wires to the correct pins of the connector. Plug the Ethernet cable to the

connector of IP66 RJ-45 cable.

Step 3:

Fasten the RJ-

45 IP66 plug to the connector of

the IP66 RJ-

45 cable. Lastly, tighten the

thread-lock sealing nut to the plug.

3. System Requirements

To perform the IP camera via web browser, please ensure the PC is in good network connection, and meet system requirements as des cr i bed b el ow.

Items System Requirement

Personal Computer

Minimum :

1. Intel

Core™ i5-2430M @ 2.4 GHz

2. 4 GB RAM

Recommended:

1. Intel

Core™ i7-870 @ 2.93 GHz

2. 8 GB RAM

Operating System

Windows VISTA / Windows XP / Windows 7

Web Browser

Microsoft Internet Explorer 6.0 or later Firefox Chrome Safari

Network Card

10Base-T (10 Mbps), 100Base-TX (100 Mbps) or 1000Base-T (1000 Mbps) operation

Viewer

ActiveX control plug-in for Mic rosoft I E

4. Access Camera

For initial access to the IP camera, users can search the camera through the installer program: DeviceSearch.exe, which can be found in “DeviceSearch” folder in the supplied CD.

Accessing the Camera by Device Search Software Step 1: Double click on the program Device Search.exe.

Step 2: After its window appears, click on the <Device Search> button on the

top. All the finding IP devices will be listed in the page.

Step 3: Find the camera in the l i st by its IP address and click on it. The default

IP address of the camera is: 192.168.0.250.

Step 4: The default IP address of the camera may not be in the same LAN as

the IP address of the PC. If so, the IP address of the camera needs to be changed. Right click on the camera and click <Network Setup>. Meanwhile, record the MAC address of the camera, for future identification.

Step 5: The <Network Setup> page will come out. Select <DHCP> and click

<Apply> down the page. The camera will be assigned with a new IP address.

Step 6: Click <OK> on the Note of setting change. Wait for one minute to

re-search the camera.

Step 7: Click on the <Devi ce Searc h> butt on to re-search all the devices. Find

the camera in t he list by its MAC address. Then double clic k or right click and select <Browse> to access the camera directly via a web browser.

Step 8: A prompt window requesting for default username and password will

appear. Enter the default username and password shown below to login to the camera.

Password

Admin

1234

NOTE: ID and password are case sensitive.

NOTE: It is strongly advised that administrator’s password be

altered for the security concerns. Refer to the Hyper IP Camera Menu Tree in the supplied CD for further details.

Installing Viewer Software Online

For initial access to the camera, a client program, Viewer, will be automatically installed to the PC when connecting to the camera.

If the web browser doesn’t allow Viewer installation, please check the Internet security setting s or ActiveX controls and plug-ins settings (refer to section Setup

Internet Security) to continue the process.

The Information Bar (just below the URL bar) may come out and ask for permission to install the ActiveX Control for displaying video in browser. Right click on the Information Bar and select <Install ActiveX Control…> to allow the installation.

The download procedure of Viewer software is specified as follows.

Step 1: In the Viewer installation window, click on <Next> to start installation.

Step 2: The status bar will show the installation progress. After the installation

is completed, click on <Finish> to exit the installation process.

Step 3: Click on <Finish> to close the Viewer installation page.

Once the Viewer is successfu lly installed, the Home page of the IP ca mera will be shown as the figure below.

Ceiling Mount Installed Camera

Wall Mount Installed Camera

NOTE: For more details about the function buttons on the Home page,

please refer to the Hyper IP Camera Menu Tree in the supplied CD.

5. Setup Video Resolution

Users can setup video resolution on Video Format page of the user-friendly browser-based configuration interface.

Video Format can be found under this path: Streaming> Video Format.

The default video resolution of 5M and 6M models are shown as below. The default resolution varies with different Fisheye Correction types, Front End Correction (Edge Dewarping) and Back End Correction (Software Dewarping).

6M Front End

H.264- 2080 x 2048 (20 fps) + H.264- 1920 x 1080 (20 fps)

6M Back End

H.264- 1920 x 1080 (6 0/50 fps) + H.264- 720 x 480 (60 /50 fps)

NOTE: For more details about the combinations of video resolution, please refer to the Hyper IP Camera Menu Tree in the supplied CD.

6. Configuration Files Export / Import

To export / import configuration files, users can access the Maintenance page on the user-friendly browser-based configuration interface.

The Maintenance setting can be found under thi s pat h : System> Maintenance.

Users can export configuration files to a specified location and retrieve data by uploading an existing configuration file to the camera.

Export

Users can save the system settings by exporting the configuration file (.bin) to a specified location for future use. Click on the <Export> button, and the popup File Download window will come out. Click on <Save> and specify a desired location for saving the config ur ati on fil e.

Upload

To upload a configuration file to the camera, click on <Browse> to select the configuration file, and then click on the <Upload> button for uploading.

7. Tech Support Information

This chapter will introduce how to delete previously-installed Viewer in the PC and how to setup the Internet security.

7.1 Delete the Existi ng Viewer

For users who have installed the Viewer in the PC previously, please remove the existing Viewer from the PC before accessing to the IP camera.

Deleting the Viewer

In the Windows <Start Menu>, activate <Control Panel>, and then double click on <Add or Remove Programs>. In the <Currently installed programs> list, select <Viewer> and click on the button <Remove> to uninstall the existing Viewer.

Deleting Temporary Internet Files

To improve browser performance, it is suggested to clean up all the files in the <Temporary Internet Files>. The procedure is as follows.

Step 1: In the web browser, clicks on the <Tools> tab on the menu bar and

select <Internet Options>.

Step 2: Click on th e <Delete> button under <Browsing History> section. In the

appeared window, tick the box beside the <Temporary Internet fil es>.

Step 3: Click on <Delete> to start deleting the files.

7.2 Setup Internet Security

If ActiveX control installation is blocked, please either set Internet security level to default or change ActiveX controls and plug-ins settings.

Internet Security Level: Default Step 1: Start the Internet Explorer (IE). Step 2: Click on the <Tools> tab on the menu bar and select <Internet

Options>.

Step 3: Click on the <Security> tab, and select <Internet> zone. Step 4: Down the page, click on the <Default Level> button and click on <OK>

to confirm the setting. Close the browser window, and restart a new one later to access the camera.

ActiveX Controls and Plug-ins Settings Step 1: Repeat Step 1 to Step 3 of the previous section above. Step 2: Down the page, click on the <Custom Level> button to change ActiveX

controls and plug-ins settings. The Security Settings window will pop up.

Step 3: Under <ActiveX controls and plug-ins>, set ALL items (as listed below)

to <Enable> or <Prompt>. Please note that the items vary by IE version.

ActiveX controls and plug-ins settings:

1. Binary and script behaviors.

2. Download signed ActiveX controls.

3. Download unsigned ActiveX controls.

4. Allow previously unused ActiveX controls to run without prompt.

5. Allow Scriptlets.

6. Automatic prompting for ActiveX controls.

7. Initialize and script ActiveX controls not marked as safe for scripting.

8. Run ActiveX controls and plug-ins.

9. Only allow approved domains to use ActiveX without prompt.

10. Script ActiveX controls marked safe for scripting*.

11. Display video and animation on a webpage that does not use external media player.

Step 4: Click on <OK> to accept the settings. A prompt window will appear for

confirming the setting changes, click <Yes(Y)> to close the Security Setting window.

Step 5: Click on <OK> to close the Internet Options screen. Step 6: Close the browser window, and restart a new one later to a ccess the

camera.

Shipping Instr u cti o ns

Use the following procedure when returning a unit to the factory:

1. Call or write Vicon for a Return Authorization (R.A.) at one of the locations listed below. Record the name of the Vicon employee who issued the R.A.

Vicon Industries Inc. 135 Fell Court Hauppauge, NY 11788 Phone: 631-952-2288; Toll-Free: 1-800-645-9116; Fax: 631-951-2288

For service or returns from countries in Europe, contact: Vicon Industries (U.K.) Ltd

Brunel Way Fareham, PO15 5TX United Kingdom Phone: +44 (0)1489/566300; Fax: +44 (0)1489/566322

2. Attach a sheet of paper to the unit with the following information:

a. Name and address of the company returning the unit b. Name of the Vicon employee who issued the R.A. c. R. A. number d. Brief description of the installation e. Complete description of the problem and circumstances under which it occurs f. Unit’s original date of purchase, if still under warranty

3. Pack the unit carefully. Use the original shipping carton or its equivalent for maximum protection.

4. Mark the R.A. number on the outside of the carton on the shipping label.

Vicon Standard Equipment Warranty

Vicon Industries Inc. (the “Company”) warrants your equipment to be free from defects in material and workmanship under Normal Use from the date of original retail purchase for a period of three years, with the following exceptions:

1. All IQEYE Cameras: Two years if purchased before 1/1/2011.

2. Alliance-mini (IQD3xx), Alliance-mx (IQMxxx) and 3 Series (IQ03xx): Five years if purchased

between 1/2/2011 – 12/31/2014.

3. Alliance-Pro (IQA3xx): Five years if purchased between 3/2/2012 – 12/31/2014. Three years if the

motorized lens (IQA3xx-A3) option.

4. Access Control System Components: Two year from date of original retail purchase.

5. Uninterruptible Power Supplies: Two years from date of original retail purchase.

6. VDR-700 Recorder Series: One year from date of original retail purchase.

7. V5616MUX: One year from date of original retail purchase.

8. Arecont Cameras: One year from date of original retail purchase.

9. FMC series fiber-optic media converters and associated accessories: Lifetime warranty.

10. For PTZ cameras, “Normal Use” excludes prolonged use of lens and pan-and-tilt motors, gear

heads, and gears due to continuous use of “autopan” or “tour” modes of operation. Such continuous operation is outside the scope of this warranty.

11. Any product sold as “special” or not listed in Vicon’s commercial price list: One year from date of

original retail purchase.

NOTE:

• If the product is to be used outdoors or in dusty, humid, or other hostile environments, it must be

suitably protected.

• Camera products must be protected, whether in use or not, from exposure to direct sunlight or

halogen light as the light may damage the camera image sensor. This applies to both indoor and outdoor use of the cameras.

• For camera products supplied without a lens, extreme care should be used when mounting a lens

on these products. Damage to the product due to incorrectly mounted lenses will invalidate this limited hardware warranty.

• Failure to comply with any of the aforementioned requirements will invalidate this Limited Hardw ar e

Warranty.

Date of retail purchase is the date original end-user takes possession of the equipment, or, at the sole discretion of the Company, the date the equipment first becomes operational by the original end-user.

The sole remedy under this Warranty is that defective equipment be repaired or (at the Company’s option) replaced, at Company repair centers, provided t he equ ipment ha s been authorized for retu rn by t he Com pany, and the return shipment is prepaid in accordance with policy. Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or ninety (90) days, whichever is longer. When a product or part is exchanged the replacement hardware becomes the property of the original purchaser and all hardware or part thereof that is replaced shall become the property of Vicon.

The warranty does not apply (a) to faulty and improper installation, maintenance, service, repair and/or alteration in any way that is not contemplated in the documentation for the product or carried out with Vicon consent in writing, operation adjustments covered in the operating manual for the product or normal maintenance, (b) to cosmetic damages, (c) if the product is modified or tampered with, (d) if the product is damaged by acts of God, misuse, abuse, negligence, accident, normal wear and tear and deterioration, improper environmental conditions (including, but not limited to, electrical surges, water damage, chemical exposure, an/or heat/cold exposure) or lack of re spon sib le c are, (e) if the product has had the mod el or s eri a l number altered, defaced or removed, (f) to consumables (such as storage media or batteries) (g) to products that have been purchased “as is” and Vicon the seller or the liquidator expressly disclaim their warranty obligation pertaining to the product, (h) to any non-Vicon hardware product or any software (irrespective of packaged or sold with Vicon hardware product) and Vicon products purchased from an unauthorized distributor/reseller, (i) to d ama ge that o ccurs in shipment or (j) to dama ges by any other cau ses n ot r ela ted t o defective design, workmanship and/or materials.

The warranty for the products shall run from Vicon to End User customers only (including product purchased through authorized partners an d resellers). Vicon is not obl igated under any circ umstances to honor w arranties on product(s) purchases from internet auction sites including eBay, uBid or from any other unauthorized resellers. Except as explicitly provided herein, Vicon disclaims all other warranties, including the implied warranties of fitness for a particular purpose and merchantability.

Software supplied either separately or in hardware is furnished on an “As Is” basis. Vicon does not warrant that such software shall be error (bug) free. Software support via telephone, if provided at no cost, may be discontinued at any time without notice at Vicon’s sole discretion. Vicon reserves the right to make changes to its software in any of its products at any time and without notice.

The Warranty and remedies provided above are exclusive and in lieu of all other express or implied warranties including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. Certain jurisdictions do not allow the exclusion o f implied warranti es. If laws under such jurisdictions apply, then all express and implied warranties are limited to the warranty period identified above. Unless provided herein, any statements or representations made by any other person or firm are v oid. Exce pt as provided in t his written warran ty and to th e extent per mitted by law, neither Vicon nor any affiliated shall be liable for any loss, (including loss of data and information), inconvenience, or damage, including, but not limited to, direct, special, incidental or consequential damages, resulting from the use or inability to use the Vicon product, whether resulting from breach of warranty or any other legal theory. Notwithstanding the foregoing, Vicon total liability for all claims under this warranty shall not exceed the price paid for the product. These limitations on potential liabilities have been an essential condition in setting the product.

No one is authorized to assume any liability on behalf of the Company, or impose any obligations on it in connection with the sale of any Good s, other than that w hich is specified ab ov e. In n o ev ent will the Company be liable for indirect, special, incidental, consequential, or other damages, whether arising from interrupted equipment operation, loss of data, replacement of equipment or software, costs or repairs undertak e n by the Purchaser, or other causes.

This warranty applies to all sales made by the Company or its dealers and shall be governed by the laws of New York State without reg ard to its con flict of law s princip les. T his Warranty sha ll be enfor ceable against the Company only in the courts located in the State of New York.

The form of this Warranty is effective August 1, 2015.

THE TERMS OF THIS WARRANTY APPLY ONLY TO SALES MADE WHILE THIS WARRANTY IS IN EFFECT. THIS WARRANTY SHALL BE OF NO EFFECT IF AT THE TIME OF SALE A DIFFERENT WARRANTY IS POSTED ON THE COMPANY’S WEBSITE, WWW.VICON-SECURITY.COM. IN THAT EVENT, THE TERMS OF THE POSTED WARRANTY SHALL APPLY EXCLUSIVELY.

Vicon Part Number: 8006-9010-03-12 Rev 0815

Vicon Industries Inc.

For office locations, visit the website:

www.vicon-security.com

Vicon V9360-1 Series User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual