Vicon ViconNet Nucleus, Nucleus VNUCPCV8-RK, Nucleus VNUC-PCV8 Installation & Configuration Manual

Installation & Conguration Guide

XX239-00-00

Vicon Industries Inc., 89 Arkay Drive, Hauppauge, New York 11788

Tel: [phone] Fax: [phone] Toll Free: 800-645-9116

24-Hour Technical Support: 800-34-VICON (800-348-4266) UK: 44/(0) 1489-566300

Vicon Industries Inc. does not warrant that the functions contained in this equipment will meet your requirements or that the
operation will be entirely error free or perform precisely as described in the documentation. This system has not been designed
to be used in life-critical situations and must not be used for this purpose.

Document Number: 8009-8239-00-00

Product specications subject to change without notice.

ViconNet Nucleus

www.vicon-security.com

Issued: 711

Copyright © 2011 Vicon Industries Inc. All rights reserved.

ViconNet Nucleus Installation & Configuration
Guide

Topic Page

General 3
Hardware Installation 4
Accessory Kit 4
Unpacking and Inspection 5
Unpacking the Unit 5
Required Items for Installation 5
Unit Components 6
Mounting 7
Installing the VN-NUC-SYSTEM 8
Operation 10
Powering On the Unit 10
Powering Off the Unit 10
Using the ViconNet Application 11
Accessing the Configuration Functions 11
Registering Your System 13
Modifying the System Configuration 14
Shipping Instructions 22
Technical Information 23

Vicon, ViconNet, and their logos are registered trademarks of Vicon Industries Inc.

Windows is a registered trademark of Microsoft Corporation. Other company and brand products and service names
are trademarks or registered trademarks of their respective holders

General

ViconNet Nucleus Installation and Configuration Guide | 3

This manual provides information for installing the ViconNet standalone
Nucleus preinstalled on a PC. It is available as a rack-mount unit, VN-NUC­SYSTEM-R, but will also be available as a tower if required, VN-NUC­SYSTEM. The term VN-NUC-SYSTEM is used in this manual to refer to both
units unless specifically stated otherwise.

This manual focuses installing this Nucleus unit in a ViconNet system. Refer
to the ViconNet software manual for details on setting up ViconNet. The
Nucleus software, VN-NUC-SWV6, is available and can be installed on a PC
that meets the minimum requirements.

PC Minimum Requirements:
Operating System: Microsoft® Windows® XP, 7, 2003 or 2008 Server.
CPU: Intel® Core™ 2 Duo 2.66 GHz processor.
RAM: 2 GB.
Hard Drive: 250 GB minimum.
LAN Card: 1 Gb.
Video Card: Recommended video adapter with onboard 128 MB RAM.

4 | ViconNet Nucleus Installation and Configuration Guide

Hardware Installation

This system should only be installed by a qualified technician using common
hand tools and approved materials in accordance with the National Electrical
Code ANSI/NFPA 70, state and local wiring codes.

The rack-mount model, VN-NUC-SYSTEM-R is a 1 RU unit; the VN-NUC­SYSTEM is a desk-top unit. These units meet requirements for an FCC Class
A computing device and CE

Vicon requires the use of line conditioners, voltage regulators and
uninterruptible power supply (UPS) systems in the electrical power service.

Note
Read all instructions before beginning the installation.

Accessory Kit

The provided accessory kit contains necessary items needed to install and
wire the unit during installation:

Table 1: Accessory Kit

Part Description

CD and Manuals

Front Door Key Opens the front panel door
Keyboard (with USB

adapter)
Optical Mouse (with USB

adapter)
Power Cord Used for power connection
Rail Kit For rack mounting the VN-NUC-SYSTEM-R

Provides documentation and software (including current
drivers)

Used for GUI operation of the ViconNet software

Used for GUI operation of the ViconNet software

Unpacking and Inspection

All Vicon equipment is tested and inspected before leaving the factory. It is
the carrier’s responsibility to provide suitable delivery.

Inspect the cartons upon delivery and, if damage is present, make detailed
notes on the carrier’s bill. Then, obtain the carrier agent’s signature and file a
damage claim as soon as possible.

Open the cartons and inspect the equipment for damage. Save the cartons
and packing material. If damage is present, contact the carrier and file a
damage claim immediately. If the equipment must be returned for repair,
follow the Shipping Instructions at the end of this manual.

Unpacking the Unit

Carefully open the carton. Remove the accessory kit and the VN-NUC­SYSTEM from the box and place them on a large, flat working surface. Open
the accessory kit and verify the contents against the list in Table 1.

ViconNet Nucleus Installation and Configuration Guide | 5

Required Items for Installation

To properly install the VN-NUC-SYSTEM there must be simple hand tools
available such as a screwdriver, wrenches, pliers and wire cutters/strippers.
To setup for operation there must be a keyboard and a mouse available to
operate the GUI. These are included with the unit.

6 | ViconNet Nucleus Installation and Configuration Guide

Unit Components

This section describes the VN-NYC-SYSTEM-R front and rear panels.

Front Panel Controls and Connections

• Power Switch: Used to power on the unit.

• Power LED Indicator: Blue LED used to display the power status (ON

means unit on and OFF means unit off).

• DVD Drive: Used as a high-capacity removable data drive.

• LED Viewing Holes: Used to view the status of the LEDs without opening

the front door.

• Front Door: Used to protect the front panel from unauthorized use.

• Keyed Lock: Used with the provided key to lock the front door.

• HDD LED: Red LED, blinks when disk is in use.

• USB Ports: Used for optional devices.

Rear Panel Controls and Connections

• Speaker Output: Mini phono-type connector used for audio output.

• Power Receptacle: Used to connect the provided power cable.

• Keyboard Port: USB connector used to connect a standard PC keyboard

(included).

Mounting

Desktop

ViconNet Nucleus Installation and Configuration Guide | 7

• Mouse Port: USB connector used to connect the provided optical mouse
(included).

• USB Connectors: Used for optional devices (4).

• Network Port: RJ-45 connectors; use to connect to a LAN/WAN (100/1000

Base T).

There are two types of mounting, depending on the model, either desktop
(tower) or rack.

The desk or table must provide a surface of suitable strength for the unit’s
weight. In addition, there must be area left around the cabinet to provide
suitable airflow for cooling. Do not place heavy items on the cover.

Rack

The rack-mount model was designed to be mounted in a standard 19-inch
(483 mm) wide vertical rack. Use the rack mount ears and hardware provided
with the rail kit to connect the unit to the rack. Handles are installed for ease
of installation. A rail mounting kit is included to provide extra support for the
unit in the rack. This rail kit MUST be used. Installation instructions are
provided on how to use this kit.

It is recommended that at least 1 RU of space [1.75 in. (44.45 mm)] be left in
between multiple recorders mounted in the same rack for cooling purposes.

Warning

Failure to leave space for cooling between recorders may result in
malfunctioning and possible failure of the unit.

8 | ViconNet Nucleus Installation and Configuration Guide

Installing the VN-NUC-SYSTEM

After the unit is mounted permanently, follow the steps in this section to
install the hardware.

• Step 1: Connecting the Hardware, below

• Step 2: Connecting the Power Supply

Important Notes
The connection of external hardware may require simple hand tools. Do not

apply power or plug-in the unit to any outlet until instructed to do so.
Disable the AC power to prevent installer injury and damage to the unit.
Before beginning the hardware installation, ensure that the following

environmental conditions have been met:

• The surface on which the ViconNet hardware is to be placed must be

level.

• The room or area designated for the ViconNet hardware installation

must be well ventilated.

Step 1: Connecting the Hardware

This procedure describes the various hardware connections that must be
performed in order to operate the system.

1. Perform the following connections: (refer to Front and Rear Panel diagrams).

1.1 Locate the keyboard on a flat surface near the unit. Connect the

keyboard by inserting its connector into the correct port.

1.2 Locate the mouse on a flat surface near the unit. Connect the mouse by

inserting its connector into the correct port.

1.3 Position the monitor in a permanent fixed location near the unit. Connect

the monitor by inserting its VGA or HDMI connector into the VGA Monitor
Output or HDMI port.

1.4 Insert one side of a standard LAN cable to the Network Port’s RJ-45

connector. Insert the other RJ-45 connector into the LAN side of the
network.

1.5 Connect external hardware devices to the relevant terminal.

1.6 Insert the female end of the provided 120 VAC Power Cable into the

unit's Power Receptacle. Do not connect the remaining end to a power
receptacle until instructed. If using 230 VAC power, it is necessary to
obtain a suitable power cord for use. This cable is a standard computer
230 VAC power cord.

2. Connect the monitor to the power source and power on.

ViconNet Nucleus Installation and Configuration Guide | 9

Step 2: Connecting the Power Supply

To ensure that the unit is protected during a power failure and that no
important data is lost, it must be connected to an uninterruptible power
source (UPS) before use.

To connect the UPS:

1. Connect the power cord to the UPS power receptacle.

2. Connect the UPS power cord to the wall outlet.

3. Power on the UPS and ensure that it is working properly.

Note
Refer to your UPS device’s User Manual for a more detailed explanation of

how to connect it properly.

10 | ViconNet Nucleus Installation and Configuration Guide

Operation

Powering On the Unit

To power on the system:

With the unit set up as shown in Installation, open the front panel cabinet and
press the front panel pushbutton Power Switch. The button does not lock into
position; it remains in the out position, which is its default position, even when
the system is running.

Important
Do not press any keyboard buttons at this time.
When the unit completes booting, the Main Screen is displayed.

Powering Off the Unit

To power off the system:

With the unit booted and operational, press the Shutdown button in the Site
Setup window. Follow the screen prompts and the system returns to the

ViconNet desktop. Use the Start button to completely shutdown the system.

OR (this is not recommended, due to the possibility of data loss)

Momentarily press the power switch. The system switches off, component by
component.

ViconNet Nucleus Installation and Configuration Guide | 11

Using ViconNet

Accessing the Configuration Functions

The configuration functions are performed via the System Settings window
applicable to a selected site. This unit will be configured to be the Nucleus of
the system.

To access the System Settings window:

1. From the ViconNet Main window, click . The Setup Site
Selection window is displayed, showing a list of all currently connected

transmitters and Workstations:

The local site always appears at the top of the list. The Nucleus site is listed
second, displayed as (Nucleus), unless the local site is the Nucleus, as in
the case shown.

The Exit to O.S. button enables you to exit to the Operating System and to
close the ViconNet application.

Note
There is a limit to the amount of time you can leave the setup screen open

without working in it. Therefore it is important to save your settings each time
you make a change. Before ViconNet will shutdown in this situation, the
following warning screen will display.

12 | ViconNet Nucleus Installation and Configuration Guide

2. Select the site for which you want to configure the network setup and

click . The System Settings window is displayed.

Note
The VN-NUC-SYSTEM can configure all sites in the network.
The System Settings window has the following options:

When the function is not supported, the associated button is disabled (grayed
out). For example, the VN-NUC-SYSTEM does not support:

• Pre- and Post-Alarm

• Auto/Manual FPS

• Camera, Microphone, Detector, Relay, Speaker

• Auto Record

• Picture Quality and FPS Priority

• Low Bandwidth

• Manual Record and Quality Buttons on Screen

• Record and Record and Display on the Macro Editor

Note
The Site Name and Site IP information are displayed automatically on this

and subsequent windows.

Registering Your Unit

The full functionality of the VN-NUC-SYSTEM is available only after it is
registered. Before the registration procedure is performed, it will function with
limited "Viewer" functionality only.

Note
This procedure should be performed the first time the application is started,

following installation. The application may also need to be re-registered if the
application is installed on another system or the hard disk drive of your
system is changed.

To register your unit:

ViconNet Nucleus Installation and Configuration Guide | 13

1. In the ViconNet application, navigate to the System Settings window,

click
. The Registration window appears.

14 | ViconNet Nucleus Installation and Configuration Guide

2. Fill in your company details.

3. Fill in your user name.

4. Make note of the two user codes that are on the ViconNet Registration
screen. You will need these to complete registration.

Note
Licensing is done through Vicon’s website. On www.vicon-security.com

the Support tab and select Software Registration and follow those
instructions. Be sure to have the License ID and password that is on the label
of the software CD jewel case. You will need these to register. Follow the
prompts.

5. Enter the six license numbers generated from the registration process into
the six License Number fields of the Registration window, and click

The application automatically restarts in order to implement the

.

new registration and enable the functionality of your purchased application.

Note
If your system includes third party camera(s), they need a license (VN-CAM-

LIC) and to be registered after the software registration is completed. Third
party cameras only need to be registered once in the Nucleus for the entire
system.

Modifying the System Configuration

The ViconNet system default configuration can be modified, depending on
your requirements, as described in the following sections. This site will be
configured as the Nucleus.

, go to

Configuring the Network Setup

The network setup parameters are configured individually for each device in
the system, using the ViconNet application installed on each device. When
setting up a network, this unit is assigned as a Nucleus and the other devices
in the network must point to it. Each device (either a transmitter or a
Workstation) has the option to input the Nucleus IP address.

Devices that share the network can connect to the same Nucleus and form a
system, which enables them to connect to each other. This includes the
ability to synchronize multiple devices with the Nucleus time or update all the
time settings to another time zone.

To configure the network setup, you must specify both the master Nucleus IP
on all devices and may choose to specify the backup Nucleus IP addresses
on the device running the master Nucleus. The backup Nucleus setup is

ViconNet Nucleus Installation and Configuration Guide | 15

configured only on the master Nucleus device. Refer to instruction manual
XX231 for details on configuring the backup Nucleus.

Notes
If the Nucleus fails, any device that uses that master Nucleus will

automatically shift to local operation mode. This means that it will use the
latest Nucleus configuration from before losing the Nucleus and will keep
operating without a Nucleus.

The Nucleus and backup Nucleus must have fixed IP addresses. DHCP
cannot be used on the site running the Nucleus

Configuring the Nucleus

The Nucleus takes an active role in the ViconNet system, acting as a central
station that connects all devices running the ViconNet application. This is
why the ViconNet system is designed in a way that will allow it full operation
even if the Nucleus is down. The information on the Nucleus is always sent to
all devices (after any update), so in a case where the Nucleus fails, they can
use that data to operate until the Nucleus is restored. In such cases, only
“new” actions that require the Nucleus, will not work (like adding a new site).

The more devices connected to the system, the more resources the Nucleus
requires. The device holding the backup Nucleus files, which runs at all
times, can also be configured as a safety mechanism for cases when the
system does not operate due to a problem, such as a power failure in the
Nucleus. When there is a failure on the Nucleus device, all systems that were
connected to the Nucleus will display as “not connected.”

Notes
It is not recommended to use a Nucleus with a lower ViconNet version than

the devices on the same network.
For most ViconNet systems, it is strongly recommended that the Nucleus be

run on a dedicated unit. In a large network (more than five sites), it is
required that the Nucleus and backup Nucleus be run on a dedicated unit.

16 | ViconNet Nucleus Installation and Configuration Guide

Creating a New Network

This procedure provides a five-step example of how to create a new
ViconNet network using a field-proven method of setup and commissioning.
In this example, we will create a network made up of a number of sites.

• Step 1: Setting the Site’s IP Address

• Step 2: Configuring the Network Setup as a Master Nucleus System

• Step 3: Configuring a Site to Connect to Nucleus

• Step 4: Connecting the Master Nucleus to the Backup Nucleus

• Step 5: Testing the Network

Notes
To prevent problems, it is recommended that you methodically plan your

network ahead of time.
Do not use this procedure to modify an already existing network.
Before beginning, ensure that all CAT5 cables to the transmitters and

Workstations are connected to a hub or switch and that they are properly
wired on each end, per 568B (or 568A). It is important to not mix connection
methods or connect or disconnect cables when the application is running.

Step 1: Setting the Site’s IP Address

In this step, you will configure the IP address of this site in the network.

1. Go to the site whose IP address you want to set. Then, from the ViconNet
Main window, click . The Setup Site Selection window is
displayed, showing a list of all currently connected transmitters and
Workstations.

2. Select the site name for which you want to configure the network setup and
click . The System Settings window is displayed, as previously
shown.

ViconNet Nucleus Installation and Configuration Guide | 17

3. Click . The Network Settings window is displayed.

4. You can change the device's name, if required, by clicking to
open the Change Name window. After you have assigned a new name to the
site, click . The system will reboot.

5. (Optional) To manually synchronize the local device time with all sites
connected to it (the Nucleus), select the Synchronize Time on the Network
option (default=checked).

Note
The system also automatically synchronizes the time every one minute.

6. (Optional) To synchronize the time with your local time settings, click

and update the time in the displayed Date/Time Properties

window. This is useful if you move from one time zone to another.

7. In the IP Address Settings area, select the Specify an IP address radio
button and set the Local IP address and the Subnet Mask.

Note
The option Obtain an IP address automatically, in the IP Address

Settings area, is only available for a DHCP server and should not be
selected for the Nucleus.

18 | ViconNet Nucleus Installation and Configuration Guide

8. Click

. The application will reboot.

Step 2: Configuring the Network Setup for a Master Nucleus System

The ViconNet system enables you to configure this Workstation to function
as the master Nucleus in the system.

1. Follow the steps in Registering your System to register your application and
ensure that the words WS FULL VERSION appear in the Current License
Usage area of the Registration window.

2. Go to the site you want as the master Nucleus and follow steps 1 through 3
in Step 1: Setting the Site’s IP Address.

3. In the Nucleus Settings area, select the This Site is the Master Nucleus
checkbox to indicate to the system that this device is running the ViconNet
master Nucleus. When you select this option, the following occurs:

• The local IP address and DNS are displayed automatically in the

Nucleus IP and Master Nucleus DNS name fields.

• The This Site is the Backup Nucleus option is disabled.

4. In the IP Address Settings area, select the Specify an IP address radio
button and set the Local IP address and the Subnet Mask.

5. Click . The application will reboot.

ViconNet Nucleus Installation and Configuration Guide | 19

Step 3: Configuring a Site to Connect to Nucleus

Follow the procedure below to connect a site to the Nucleus.

1. Go to the site you want to setup and follow steps 1 through 3 in Step 1:
Setting the Site’s IP Address.

2. In the Nucleus Settings area, deselect the This Site is the Master Nucleus
checkbox.

3. In the Nucleus Settings area, select the Nucleus IP radio button and enter
the IP address.

4. Click . The application will reboot and the Nucleus name will appear
in the top-left corner of the application, for example, Nucleus: Workstation-

1.

5. Repeat this procedure for each site in the network.

Step 4: Connecting the Master Nucleus to the Backup Nucleus ­optional

Follow the procedure below to setup a backup Nucleus and connect the
backup Nucleus to the master Nucleus.

1. Go to the site that you setup as the Nucleus in Step 1. In the Nucleus
Settings area, select the Backup Nucleus IP radio button and enter the IP
address of the backup Nucleus. By default, 0.0.0.0 is displayed as the
backup Nucleus IP.

2. Click . The application will reboot.

3. Repeat step 1. The name of the backup Nucleus should be grayed out so
that you cannot change it.

Note
If the Nucleus goes down, any device that uses that master Nucleus will

automatically shift to local operation mode. This means that it will use the
latest Nucleus configuration from before losing the Nucleus and will keep
operating without a Nucleus.

20 | ViconNet Nucleus Installation and Configuration Guide

Step 5: Testing the Network

In this final step, you will carry out a number of operational tests to ensure
that the network has been setup properly.

1. In the Main window, ensure that all sites appear in the Site List when they
come online and that you can select a camera from each site by clicking on
it.

2. From the Main window, click . The Setup Site Selection window
is displayed, showing a list of all currently connected transmitters and
Workstations:

3. Ensure that the Site Type column displays the following:

• Kollector for all Kollector types

• Workstation

• IP-Camera-xx

• Offline

If the Site Type column displays the word Other, it means that the
application is not communicating correctly with that site. This can occur if the
network connection is broken between that site and then reconnected (for
example, due to an unplugged network cable) or because of some other
network interruption. To correct this problem, go directly to that site, exit to
the operating system and then restart the application.

ViconNet Nucleus Installation and Configuration Guide | 21

4. Go to the site handling the master Nucleus and drag a camera from the Site
List to check if video can be seen from a site on the Nucleus.

5. Go to the site and playback a camera. The site should appear in the Site
List.

6. Log in to each of the sites in the list and playback a camera.

22 | ViconNet Nucleus Installation and Configuration Guide

Shipping Instructions

Use the following procedure when returning a unit to the factory:

1. Call or write Vicon for a Return Authorization (R.A.) at one of the
locations listed below. Record the name of the Vicon employee who
issued the R.A.

Vicon Industries Inc.
89 Arkay Drive
Hauppauge, NY 11788
Phone: [phone]; Toll-Free: 1-800-645-9116; Fax: [phone]

For service or returns from countries in Europe, contact:

Vicon Europe Ltd.
Brunel Way
Fareham, PO15 5TX
United Kingdom
Phone: [phone]; Fax: [phone]

2. Attach a sheet of paper to the unit with the following information:

• Name and address of the company returning the unit

• Name of the Vicon employee who issued the R.A.

• R. A. number

• Brief description of the installation

• Complete description of the problem and circumstances under which it

occurs

• Unit’s original date of purchase, if still under warranty

3. Pack the unit carefully. Use the original shipping carton or its equivalent
for maximum protection.

4. Mark the R.A. number on the outside of the carton on the shipping label.

ViconNet Nucleus Installation and Configuration Guide | 23

Technical Information

Electrical Characteristics

Input Voltage 115 - 230 VAC ±10%, 50/60 Hz nominal.

NOTE: Vicon requires the use of uninterruptible power

supply systems (UPS) to prevent voltage fluctuations
that can affect operation and cause damage to the
equipment. Failure to comply with this violates the unit
warranty.

Current 115 VAC/230 VAC: 0.6 A/0.3 A
Power

Consumption
UPS

Requirements

Heat
Equivalent

System CPU: Intel Core i5-660 3.33 GHz

Connector
Types &
Quantities

69 W nominal

• Capacity: 1000 VA/600 W

• Input:

• Voltage: 100 - 230 VAC

• Voltage Range: ±10%

• Frequency: 47 – 63 Hz (auto detection)

242 btu/hr
NOTE: These figures represent the conversion of

100% of the electrical energy to heat. Actual
percentage of the heat generated will be less and will
vary from product to product. These figures are
provided as an aid in determining the extent of cooling
required for an installation.

RAM: DDR3 2 GB
Onboard LAN: 100/1000 Mbps TPO
OS System: Windows® 7 Professional, 32-bit

Power: 1 standard 3-conductor female socket
Video Output: VGA Mini D-sub connector or HDMI

connector
Network Port: 1 Ethernet 100Base-T RJ-45 jack
Keyboard Port: USB
Mouse Port: USB
Peripheral Ports: 4 USB

24 | ViconNet Nucleus Installation and Configuration Guide

Mechanical Characteristics

Application Indoor
Mounting

Desktop or standard 19 in. (483 mm) rack mount and
stackable, 1 RU height

Dimensions VN-NUC-SYSTEM-R Rack-Mount Unit:

Height (H): 1.75 in. (44.45 mm)
Width (W): 19.0 in. (483 mm) with racking ears;

17.5 in. (444.5 mm) without racking ears
Depth (D): 22.5 in. (571.5 mm), excluding connectors;

23.125 in. (587.4 mm), including connectors

Note: Refer to figure below.
Weight Rack-mount unit: 23.25 lb (10.5 kg)
Construction Steel case and hardware
Color Black

Environmental Characteristics

Operating

32 to 104° F (0 to 40° C)

Temperature
Range

Operating

0 to 95% relative, non-condensing

Humidity
Range

Storage

-4 to 158° F (-20 to 70° C)

Temperature
Range

Storage

0 to 95% relative, non-condensing

Humidity
Range

ViconNet Nucleus Installation and Configuration Guide | 25

Vicon Standard Equipment Warranty

Vicon Industries Inc. (the “Company”) warrants your equipment to be free from defects in material and workmanship
under Normal Use from the date of original retail purchase for a period of three years, with the following exceptions:

1. VCRs, all models: Labor and video heads warranted for 120 days from date of original retail purchase. All other
parts warranted for one year from date of original retail purchase.

2. LCD and CRT monitors, all models: One year from date of original retail purchase.

3. Uninterruptible Power Supplies: Two years from date of original retail purchase.

4. VDR-700 Recorder Series: One year from date of original retail purchase.

5. V5616MUX: One year from date of original retail purchase.

6. Arecont Cameras: One year from date of original retail purchase.

7. FMC series fiber-optic media converters and associated accessories: Lifetime warranty.

8. For PTZ cameras, “Normal Use” excludes prolonged use of lens and pan-and-tilt motors, gear heads, and gears
due to continuous use of “autopan” or “tour” modes of operation. Such continuous operation is outside the scope of
this warranty.

9. Vicon Security Management Systems (SMS) All Models: All hardware is warranted for two years from date of
original retail purchase.

10. Any product sold as “special” or not listed in Vicon’s commercial price list: One year from date of original retail
purchase.

Date of retail purchase is the date original end-user takes possession of the equipment, or, at the sole discretion of
the Company, the date the equipment first becomes operational by the original end-us er.

The sole remedy under this Warranty is that defective equipment be repaired or (at the Company’s option) replaced,
at Company repair centers, provided the equipment has been authorized for return by the Company, and the return
shipment is prepaid in accordance with policy.

The Company will not be obligated to repair or replace equi pment showing abuse or damage, or to parts which in t he
judgment of the Company are not defective, or any equipment which may have been tampered with, altered, misused,
or been subject to unauthorized repair.

Software supplied either separately or in hardware is furnished on an “ As Is” basis. Vicon does not warrant
that such software shall be error (bug) free. Software support via telephone, if provided at no cost, may be
discontinued at any time without notice at Vicon’s sole discretion. Vicon reserves the right to make changes
to its software in any of its products at any time and without notice.

This Warranty is in lieu of all other conditions and warranties express or implied as to the Goods, including
any warranty of merchantability or fitness and the remedy specified in this Warranty is in lieu of all other
remedies available to the Purchaser.

No one is authorized to assume any liability on behalf of the Company, or impose any obligations on it in connecti on
with the sale of any Goods, other than that which is specified above. In no event will the Company be liable for
indirect, special, incidental, consequential, or other damages, whether arising from interrupted equipme nt operation,
loss of data, replacement of equipment or software, costs or repairs undertaken by the Purchaser, or other causes.

This warranty applies to all sales made by the Company or its dealers and shall be governed by the laws of New York
State without regard to its conflict of laws principles. This Warranty shall be enforceable agai nst the Company only in
the courts located in the State of New York.

The form of this Warranty is effective March 1, 2011.

THE TERMS OF THIS WARRANTY APPLY ONLY TO SALES MADE WHILE THIS WARRANTY IS IN EFFECT.
THIS WARRANTY SHALL BE OF NO EFFECT IF AT THE TIME OF SALE A DIFFERENT WARRANTY IS
POSTED ON THE COMPANY’S WEBSITE, WWW.VICON-SECURITY.COM. IN THAT EVENT, THE TERMS OF
THE POSTED WARRANTY SHALL APPLY EXCLUSIVELY.

Vicon Part Number: 8006-9010-03-09 Rev 0311

Vicon Industries Inc.

Corporate Headquarters

89 Arkay Drive

Hauppauge, New York 11788

631-952-2288 800-645-9116

Fax: [phone]

Vicon Europe
Headquarters

Brunel Way

Fareham, PO15 5TX

United Kingdom

[phone]

Fax: [phone]

Vicon Germany

Kornstieg 3

D-24537 Neumuenster

Phone: [phone]

Fax: [phone]

Far East Office

Unit 5, 17/F, Metropole Square

2 On Yiu Street, Shatin

New Territories,

Hong Kong

(852) 2145-7118

Fax: [phone]

Internet Address: www.vicon-security.com