ViaSat SurfBeam Installation And Configuration Manual

Technical Manuals Hard Copy Production Specifications

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This technical manual should be produced using the following specifications:

- Input – Electronic MS-Word 2000/2002 file, or Adobe PDF

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Do not insert this sheet in the manual.

through plastic to allow viewing of title page and last page

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copies shall be randomly checked for correct format and legibility by Print Shop.

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Satellite
Modem

Installation and
Configuration Guide

ViaSat® Document Number
VSD-200292-02-085

(Rev. B)

SurfBeam Release 1.2/1.3

ViaSat, Inc.

6155 El Camino Real
Carlsbad, CA 92009- 1699
Tel: [phone]
Fax: [phone]

www.viasat.com

This document contains proprietary information to ViaSat, Inc. Disclosure to others, use or

copying without the prior express written authorization of ViaSat, Inc. is strictly prohibited.

ViaSat® Proprietary

NOTICES

Compliance testing to current UL, FCC, Canadian, and European safety and emissions requirements is currently being
conducted as of the publication date of this manual.

COPYRIGHT NOTICE

All rights reserved under the copyright laws of the U.S.

The information, specifications, and features contained in this document are subject to change without notice
and should not be construed as a commitment by ViaSat, Inc.

ViaSat, Inc. assumes no responsibility for any errors that may appear in this document nor does it make
expressed or implied warranty of any kind with regard to this material, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose. ViaSat, Inc. shall not be liable

for incidental or consequential damages in conjunction with, or arising out of the furnishing, performance, or
use of this document and the program material it describes.

ViaSat® and the ViaSat logo are registered trademarks of ViaSat, Inc. Other product names included in this document are
trademarks of their respective owners.

©Copyright 2002, 2003 ViaSat, Inc.

Printed in the United States of America

DOCUMENTATION NOTICE

SurfBeam Satellite Modem Installation and Configuration Guide

i

Revision History

Revision Rationale Release Date Affected

- Initial Release 22 November, 2002 All pages

A Revision update only to include SurfBeam Release 1.3.

3 February, 2003 All Pages

Note: Installation and configuration instructions are
identical for SurfBeam Release 1.2 and 1.3.

B Modified for Intelsat Installer Training 15 October, 2003

Rev. B VSD-200292-02-085

SurfBeam Satellite Modem Installation and Configuration Guide

ii

By ViaSat

VSD-200292-02-085 Rev. A

iii

Safety Precautions

Warning This symbol indicates a procedure or practice that, if not correctly

Caution This symbol indicates a procedure or practices that, if not correctly

Note This symbol indicates information that is important to observe.

SurfBeam Satellite Modem Installation and Configuration Guide

If safety precautions or important information is presented in this
manual, the information will normally be presented just before the
point where the hazard is likely to be encountered. Symbols used to
identify the information are defined as follows:

followed, could result in injury, death, or long term health hazard.

followed, could result in equipment damage or destruction.

This symbol indicates that electrostatic discharge (ESD ) precautions
must be observed or the equipment may be damaged.

General safety precautions are as follows:

Warning There are no

user-serviceable parts inside
any of the equipment in your
system. There are potentially
lethal voltages inside the
equipment. It should only be
opened by a technician trained
and certified to service ViaSat®
products.

Warning When

the SM is powered
on, DC voltage is
present on the rear
panel TX and RX
connectors.

Warning RF

Radiation Hazard. The
transmitting equipment is
capable of generating RF
levels above the maximum
permissible uncontrolled
exposure level. Do not
enter the radiation beam
pattern of the transmitter
feed horn and / or antenna
when the transmitter is on .

Rev. B VSD-200292-02-085

SurfBeam Satellite Modem Installation and Configuration Guide

iv

By ViaSat

VSD-200292-02-085 Rev. A

SurfBeam Satellite Modem Installation and Configuration Guide

v

Table of Contents

1. GETTING STARTED ..................................................................................................................................................................1-1

1.1 REQUIRED I TEMS FOR INSTALLATION.....................................................................................................................................1-1

1.2 COAXIAL CABLE REQUIREMENTS...........................................................................................................................................1-2

2. CONNECTING AND CONFIGURING THE EQUIPMENT ...........................................................................................2-1

3. SATELLITE MODEM INDICATORS ...................................................................................................................................3-7

4. TROUBLESHOOTING...............................................................................................................................................................4-9

4.1.1 PWR Indicator Does Not Light..................................................................................................................................4-10

4.1.2 RX Indicator Does Not Flash or Light Steady .........................................................................................................4-11

4.1.3 TX Indicator Does Not Blink or Light .......................................................................................................................4-12

4.1.4 LAN Indicator Does Not Blink or Light ....................................................................................................................4-13

4.1.5 RX Indicator Flashing Very Fast (1/8 second rate)...............................................................................................4-14

APPENDIX A SATELLITE MODEM NETWORK PARAMETER V ALUES......................................................................................... A-1

APPENDIX B INDEX...........................................................................................................................................................................B-1

Rev. B VSD-200292-02-085