ViaSat AT2220 User Manual
Document Number: 98-150578-A
Release Date: May 11 2016
Disclaimer
Any responsibility or liability for loss or damage in connection with the use of this product
and the accompanying documentation is disclaimed by Thrane & Thrane A/S. The
information in this manual is provided for information purposes only, is subject to change
without notice and may contain errors or inaccuracies. Manuals issued by Thrane & Thrane
A/S are periodically revised and updated. Anyone relying on this information should acquire
the most current version e.g. from www.cobham.com/satcom, Service and support, or from
the distributor. Thrane & Thrane A/S is not responsible for the content or accuracy of any
translations or reproductions, in whole or in part, of this manual from any other source. In
the event of any discrepancies, the English version shall be the governing text.
Thrane & Thrane A/S is trading as Cobham SATCOM.
Copyright
© 2016 Thrane & Thrane A/S. All rights reserved.
Trademark Acknowledgements
• Google Chrome™ is a trademark or registered trademark of Google, Inc.
• Other product and company names mentioned in this manual may be trademarks or
trade names of their respective owners.
This technical data is subject to the United States (U.S.) Export Administration Regulations (EAR).
Diversion contrary to U.S. law is prohibited.
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FCC Regulatory Information
Compliance Statement (Part 15.19)
The enclosed hardware device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received including interference that may cause
undesired operation of the device.
Warning (Part 15.21)
Changes or modifications not expressly approved by ViaSat could void the user’s authority
to operate the equipment. Manufacturer is not responsible for any radio or TV interference
caused by unauthorized modifications to this equipment.
Industry Canada (IC) Regulatory Information
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie
Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
This Class B digital apparatus complies with Canadian ICES-003, RSS-Gen and RSS-210.
Cet appareil numérique de la classe B est conforme à la norme NMB-003, CNR-Gen et CNR210 du Canada.
Open Source License Notification
This product incorporates various open source software packages that are distributed under
license terms as described at: http://www.viasat.com/FOSS-Usage
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Warnings, Cautions, and Notes
Text marked with “Warning”, “Caution” or “Note” show the following type of data:
WARNING: A Warning is an operation or maintenance procedure that,
if not obeyed, can cause injury or death.
CAUTION: A Caution is an operation or maintenance procedure that, if
not obeyed, can cause damage to the equipment.
NOTE: A Note gives information to help the reader.
General Safety Precautions
General safety precautions are as follows:
WARNING: There are no user-serviceable parts inside the terminal. The
terminal should only be opened by a technician that is trained and certified
to service the EXPLORER 122 Terminal.
WARNING: This device emits radio frequency (RF) energy when in transmit
mode. In order to comply with FCC RF Exposure limits, the unit must be
installed in such a way as to ensure that a minimum separation distance of
44 cm (18 inches) is maintained between the antenna and any nearby
persons.
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Acronyms and Definitions
ANSI ........................... American National Standards Institute
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User Manual
About this Manual
This manual contains information about the EXPLORER 122 Mobile Terminal, including
installation procedures, webpage operations, and troubleshooting procedures.
Supporting Documentation
The following list provides documentation associated with this user manual.
Product number Title
98-150579-A EXPLORER 122 Terminal Quick Start Guide
1216662 ViaSat MSS Terminal AT Command Interface
Additional information may be found on the Cobham website, located
at: http://www.cobham.com/satcom
and Support > 24-7 Self Service Center / Technical Downloads.
Acronyms
, select Service and Support > Cobham SATCOM Service
ADC ............................ Analog-Digital Conversion
- A -
- B - BIT ............................... Built-in Self Tests
- D - DHCP ......................... Dynamic Host Configuration Protocol
- H -
- E -
- F -
- G -
AES ............................. Advanced Encryption Standard
EIA .............................. Electronic Industries Alliance
EIRP ............................ Effective Isotropic Radiated Power
Es/No ......................... Energy Symbol/Noise
FDD ............................ Full Duplex Mode
FIPS ............................ Federal Information Processing Standard
FL................................. Forward Link
FPGA .......................... Field Programmable Gate Array
FTP .............................. File Transfer Protocol
GB ............................... Gigabyte
GLONASS ................. GLObal NAvigational Satellite System
GNSS ......................... Global Navigational Satellite System
GPS ............................. Global Positioning System
- H -
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HTTP .......................... Hypertext Transfer Protocol
HW ............................. Hardware
Acronyms and Definitions
IP66 ............................ Ingress Protection
LOS ............................. Line of Sight
MSS ............................ Mobile Satellite Services
OTA ............................ Over-The-Air
POST .......................... Power On Self-Tests
RX ............................... Receive
SSID ............................ Service Set Identifier
TX ................................ Transmit
UV ............................... Ultra Violet
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- I -
- L -
- M -
IE ................................. Internet Explorer
IEEE ............................. Institute of Electrical and Electronics Engineers
IF ................................. Intermediate Frequency
IP ................................. Internet Protocol
LAN ............................ Local Area Network (Ethernet)
LHCP .......................... Left-Hand Circular Polarization
M2M .......................... Machine-to-Machine
MAC ........................... Media Access Control
Mbps ......................... Megabits per second
MMI ........................... Multi-Media Interface
- N -
- O -
- P -
- R -
- S -
- T -
- U -
- V -
NAT ............................ Network Address Translator
OSD ............................ Over-The-Air Software Download
PC................................ Personal Computer
PLL .............................. Phase Locked Loop
RF ................................ Radio Frequency
RHCP.......................... Right-Hand Circular Polarization
SCADA....................... Supervisory Control and Data acquisition
TCP ............................. Transmission Control Protocol
TIA .............................. Transmission Industry Association
UDP ............................ User Datagram Protocol
URL ............................. Uniform Resource Identifier
VDC ............................ Voltage Direct Current
- W -
WLAN ........................ Wireless Local Area Network
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Table of Contents
1 Introduction .................................................................................................. 1-1
1.1 Introduction to the EXPLORER 122 Terminal ........................................................................... 1-1
1.2 Features of the EXPLORER 122 Terminal .................................................................................. 1-2
1.3 EXPLORER 122 Standard Equipment and Optional Accessories ............................................. 1-2
1.3.1 Standard Equipment ....................................................................................................................................................................................... 1-2
1.3.2 Optional Accessories ....................................................................................................................................................................................... 1-2
1.4 Key Specifications ....................................................................................................................... 1-4
2 Getting Started ............................................................................................. 2-1
2.1 Unpacking .................................................................................................................................... 2-1
2.2 Selecting Mounting Location ..................................................................................................... 2-1
2.3 Installation ................................................................................................................................... 2-3
2.4 Powering Up ................................................................................................................................ 2-4
2.5 Obtaining a GNSS Fix .................................................................................................................. 2-4
2.6 Antenna Pointing ........................................................................................................................ 2-5
2.7 Connecting the EXPLORER 122 Terminal to Other Equipment .............................................. 2-5
2.7.1 Interfaces .............................................................................................................................................................................................................. 2-5
2.7.2 Wired Interface .................................................................................................................................................................................................. 2-5
2.7.3 Wireless Interface ............................................................................................................................................................................................. 2-8
3 Connecting To The Explorer 122 Terminal................................................. 3-1
3.1 Web Server Connection .............................................................................................................. 3-1
3.1.1 Address/Port Number .................................................................................................................................................................................... 3-1
3.1.2 Protocol ................................................................................................................................................................................................................ 3-1
3.1.3 Web Browsers Supported ............................................................................................................................................................................. 3-2
3.2 Login ............................................................................................................................................. 3-3
3.3 Status Tab .................................................................................................................................... 3-4
3.3.1 Network ................................................................................................................................................................................................................ 3-4
3.3.2 GNSS ...................................................................................................................................................................................................................... 3-5
3.3.3 System Status ..................................................................................................................................................................................................... 3-5
3.3.4 Logs ........................................................................................................................................................................................................................ 3-6
3.3.5 Versions ................................................................................................................................................................................................................ 3-7
3.4 Settings Tab ................................................................................................................................. 3-7
3.4.1 Network Interface ............................................................................................................................................................................................. 3-8
3.4.2 DHCP Server ....................................................................................................................................................................................................... 3-8
3.4.3 Port Forwarding.............................................................................................................................................................................................. 3-10
3.4.4 Wireless LAN Interface ................................................................................................................................................................................ 3-11
3.4.5 Satellite Interface ........................................................................................................................................................................................... 3-12
3.5 Administration Tab ................................................................................................................... 3-13
3.5.1 Antenna Pointing ........................................................................................................................................................................................... 3-13
3.5.2 Crypto ................................................................................................................................................................................................................. 3-13
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3.5.3 File Upload ....................................................................................................................................................................................................... 3-13
3.5.4 HW Diagnostics .............................................................................................................................................................................................. 3-14
3.5.5 Logout ................................................................................................................................................................................................................ 3-14
3.5.6 Net Diagnostics .............................................................................................................................................................................................. 3-14
3.5.7 OSD Status ....................................................................................................................................................................................................... 3-16
3.5.8 Reboot ................................................................................................................................................................................................................ 3-16
4 Troubleshooting, Maintenance, And Technical Support .......................... 4-1
4.1 Self-Tests ...................................................................................................................................... 4-1
4.2 Troubleshooting Guide ............................................................................................................... 4-2
4.3 Preventative Maintenance ......................................................................................................... 4-4
4.4 Warranty ...................................................................................................................................... 4-4
4.5 Serviceable Parts ......................................................................................................................... 4-4
4.6 Customer Support ....................................................................................................................... 4-5
List of Figures
Figure 1-1. EXPLORER 122 Terminal ......................................................................................................................................................... 1-1
Figure 2-1. Terminal Location – Line of Sight ........................................................................................................................................ 2-1
Figure 2-2. Terminal Mounting Hole Locations .................................................................................................................................... 2-3
Figure 2-3. Terminal Mounting Example ................................................................................................................................................. 2-4
Figure 2-4 EXPLORER 122 Terminal Connector Pinout Drawing ................................................................................................... 2-5
Figure 2-5 Power Harness Wiring .............................................................................................................................................................. 2-7
Figure 3-1. Login Screen ................................................................................................................................................................................ 3-3
Figure 3-2. Failed Login .................................................................................................................................................................................. 3-3
Figure 3-3. Status Tab ..................................................................................................................................................................................... 3-4
Figure 3-4. Logs Pane...................................................................................................................................................................................... 3-6
Figure 3-5. Network Interface Pane ........................................................................................................................................................... 3-8
Figure 3-6. DHCP Server - Active Leases ................................................................................................................................................. 3-9
Figure 3-7. DHCP Server - Wired Ethernet DHCP Dynamic Address Pool ................................................................................. 3-9
Figure 3-8. DHCP Server - WLAN DHCP Dynamic Address Pool ................................................................................................... 3-9
Figure 3-9. DHCP Server - Static IP Assignments Table ................................................................................................................. 3-10
Figure 3-10. DHCP Server - Static Routes Tables .............................................................................................................................. 3-10
Figure 3-11. Port Forwarding Pane ......................................................................................................................................................... 3-11
Figure 3-12. WiFi Interface Pane .............................................................................................................................................................. 3-12
Figure 3-13. Satellite Interface Pane ...................................................................................................................................................... 3-12
Figure 3-14. Antenna Pointing Pane ...................................................................................................................................................... 3-13
Figure 3-15. Crypto Pane ............................................................................................................................................................................ 3-13
Figure 3-16. File Upload Pane ................................................................................................................................................................... 3-14
Figure 3-17. HW Diagnostics Pane ......................................................................................................................................................... 3-14
Figure 3-18. Logout Pane ........................................................................................................................................................................... 3-14
Figure 3-19. Net Diagnostics Pane ......................................................................................................................................................... 3-15
Figure 3-20. OSD Status Pane ................................................................................................................................................................... 3-16
Figure 3-21. Reboot Pane ........................................................................................................................................................................... 3-16
Figure A-1. Cable Assembly Preparation .............................................................................................................................................. A-5
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Figure A-2. Connector Part Description ................................................................................................................................................ A-6
Figure A-3. Cable Assembly - Step 1 ...................................................................................................................................................... A-6
Figure A-4. Cable Assembly - Step 2 ...................................................................................................................................................... A-6
Figure A-5. Cable Assembly - Step 3 ...................................................................................................................................................... A-6
Figure A-6. Cable Assembly - Step 4 ...................................................................................................................................................... A-7
Figure A-7. Cable Assembly - Step 5 ...................................................................................................................................................... A-7
Figure B-1. Ligado’s SkyTerra-1 Satellite Coverage Map................................................................................................................. B-8
List of Tables
Table 1-1. EXPLORER 122 Terminal Key Specifications .................................................................................................................... 1-5
Table 2-1. EXPLORER 122 Terminal Connector Pinout Table......................................................................................................... 2-6
Table 3-1. Network Status ............................................................................................................................................................................ 3-5
Table 3-2. System Status Fault Codes ..................................................................................................................................................... 3-5
Table 4-1. Self-Tests ....................................................................................................................................................................................... 4-1
Table 4-2. Troubleshooting Guide ............................................................................................................................................................ 4-2
Table 4-3. Web MMI Status ......................................................................................................................................................................... 4-4
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EXPLORER 122
User Manual
1 Introduction
1.1 Introduction to the EXPLORER 122 Terminal
The EXPLORER 122 is the smallest auto tracking terminal in the EXPLORER range of satellite
terminals. It is a compact communications-on-the-move satellite terminal offering highly
reliable real-time IP data connectivity, and the possibility of using EXPLORER Push-to-Talk
and GPS tracking services across the coverage area.
Whether you’re engaged in emergency response, humanitarian operations, fleet
management or transportation, EXPLORER 122 is an easy deployable communication system
you can always rely on. Simply place the antenna on the roof of your vehicle and get access
to the Internet instantly.
The EXPLORER 122 Terminal uses ViaSat’s L-band Mobile Satellite Service (MSS), which offer
99.9% network availability. MSS provides encrypted connections with latencies below 800
milliseconds, and uses the high-performance Ligado satellite that covers North America.
The EXPLORER 122 two-way networking capability enables both real-time monitoring and
real-time control for a wide range of applications such as emergency first responders,
homeland security forces, disaster aid workers, correspondents, etc.
Figure 1-1. EXPLORER 122 Terminal
The EXPLORER 122 Terminal interfaces seamlessly with EXPLORER Push-to-Talk to provide
users with reliable and cost-effective communication using least-cost routing between
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terrestrial networks and satellites. AES-256 data link layer encryption is employed to ensure
the integrity of your data is not compromised.
Rugged IP66 dust and powerful water jet-resistant enclosure ensures reliable
communications in the toughest environments.
The guidelines below provide an overview of the terminal’s capabilities and basic operation.
For detailed configurations, please contact your EXPLORER 122 retailer, or the Cobham
customer support listed at the back of this manual.
1.2 Features of the EXPLORER 122 Terminal
Key Features of the EXPLORER 122 l.include:
• IP-based networking
• Wired Ethernet and wireless LAN Interfaces
• Built-in DHCP/NAT router
• Full-duplex connectivity
• Low-latency for instant text message transfer and real-time monitoring with no delays
• Embedded commercial GPS
• IP66
• 10-30 VDC Input
• Built-in Web MMI
• AES-256 Encryption
1.3 EXPLORER 122 Standard Equipment and Optional
Accessories
1.3.1 Standard Equipment
The EXPLORER 122 features the following standard accessories:
• EXPLORER 122 Terminal
• Connector Mating Kit
1.3.2 Optional Accessories
The EXPLORER 122 offers the following optional accessories:
• Magnetic Mounting Kit
• EXPLORER Push-to-Talk Connection Box
• Pre-Fabricated Over-molded cable
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1.4 Key Specifications
The key specifications for the EXPLORER 122 Terminal are summarized in
Table 1-1 below.
Category Specification
Size: 250 x 146 x 62 (LxWxH mm.)
Weight < 2 Kg
Power Consumption 48 W max
Antenna Receive G/T -21.0 dB/K at Zenith
Antenna Transmit EIRP Up to +8 dBW at Zenith,
Frequency Range L-band
configurable in 0.1 dB steps
RX: 1525.0-1559.0 MHz
TX: 1626.5-1660.5 MHz
Modulation RX: BPSK, QPSK, 8-PSK and
16-APSK
TX: CRMA
Waterproof/Dustproof IP 66
Humidity up to 95% condensing at
45°C, per IEC 60068-2-30
Temperature - Operating -20°C to +55°C
Temperature - Storage -40°C to + 85°C
Solar Radiation 1120 W/m2; per IEC-60068-2-
5
Vibration (Operational) Random vibration of 1.05g
rms at vibration spectrum:
5 to 20 Hz: 0.02g
2
/Hz
20 to 150 Hz: -3dB/octave
Vibration (Survival) Transportation vibe per IEC
60068-2-64, Freq: 5-200Hz,
ASD: 1.0m2/s3
Shock (Operational) IEC 60068-2-64, 50m/s2, 11
ms
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Category Specification
Shock (Survival) Transportation shock per IEC
60068-2-29, A = 180m/s2, t =
6mS
Approval FCC, IC
Table 1-1. EXPLORER 122 Terminal Key Specifications
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2 Getting Started
2.1 Unpacking
The EXPLORER 122 Terminal is shipped in packaging materials that are uniquely designed
for the product. The following packing list describes the contents of a typical EXPLORER 122
shipment:
1. EXPLORER 122 Terminal
2. Mating Connector (assembly required)
Upon unpacking of the box, inventory the contents and inspect for sign of damages
during shipping. Contact your retailer in case of missing contents or noticeable defects.
To get started, the additional following items may be required:
3. Magnetic Mount (Platform Dependent)
NOTE: Contact your terminal integration partner for specific mounting
equipment.
2.2 Selecting Mounting Location
The EXPLORER 122 Terminal is designed for mobile vehicle installation. The terminal can be
permanently mounted with mounting screws or temporarily mounted with magnetic mounts
using the Installation kit (optional accessories).
Mounting location should be selected to provide the terminal with a clear line-of-sight to
the operational satellite without any obstructions from the vehicle. Figure 2-1 illustrates
improper vs proper placement of the terminal.
Terminal should be placed as far away from other transmit antennas as possible.
WARNING: Terminal antenna should be kept at least 44 cm from direct
exposure to humans.
Figure 2-1. Terminal Location – Line of Sight
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