„started“, the
display doesn’t light
The equipment is not
powered
• Switch-on the switch situated on the rear side to the
position „1“
• Check that the power supply cord is properly inserted
The stove cannot be
„started“, the
display lights
Low pressure to the display
• Hold the button ON/OFF for appr. 3 sec.
• Press more or several times to the display
• Replace the battery in the remote control panel
Insufficient draught
in the stove after
installation.
An obstacle in the chimney • Check the chimney
Impacted or closed central
air supply
• Check the central air supply
• Check that the central air supply is opened
Too strong draught of the
fume hood
• Connect the suction of combustion air to the central air
supply
• Correct a mode of the fume hood, decrease draught
Functionless exhaust fan
• Check functionality of the fan
• In case of inactivity, call service
The fire is hardly
kindled and after a
short time burned
out
Wet fuel • Burn by dry pellets, see chapter 5.3.
Low pressure in the room • Open the window near the stove for several minutes
Impacted central air supply • Check that the central air supply is opened
The central air supply can
be fully or partially blocked
• Disconnect the central air supply and try to burn the
fire only with help of air in the room
• Check that the central air supply is opened
The chimney shutter is
blocked by soot
• Check and clean the chimney shutter
The stove is sooted • Perform maintenance, see chapter 7
Low draught of the chimney
• Check the chimney
• Switch off the fume hood
Functionless exhaust fan
• Check functionality of the fan
• In case of inactivity, call service
Glass fumigation
and blackening
Wet fuel • Burn by dry pellets, see chapter 5.3.
The stove wasn’t enough
warmed up
• Warm up the stove to the operation temperature
Leaky door • Replace the door sealing
Functionless exhaust fan
• Check functionality of the fan
• In case of inactivity, call service
Smoke smell near
the stove
Backward chimney draught
as a result of atmospheric
conditions
• Wait for better weather
The door is not fully closed
or leaky
• Close properly the door
• Replace the door sealing
Functionless exhaust fan
• Check functionality of the fan
• In case of inactivity, call service
Fuel fire penetration
to the reservoir
Neglect of check and
cleaning
• In no case extinguish by water
• Close all air supplies for combustion, and, if possible,
cover up the chimney
• Contact the seller for inspection of the consumer
Defect temperature sensor
in the reservoir
• Call service
The fire in the
chimney
Neglect of check and
cleaning, heating by wet
wood
• In no cases extinguish by water
• Close all air supplies for combustion, and, if it is
possible, cover up the chimney
• Contact a chimney-sweeper service to assess the
state of the chimney after the fire
• Contact the manufacturer to inspect the consumer