This wireless device is approved for use on EGSM 900 MHz, GSM 850/1800/
1900 MHz, and WCDMA Bands I, II, V, and VI. Contact your service provider for more
information about networks.
To use a device, you must have service from a wireless service provider. Some
features are not available on all networks; other features may require that you make
specific arrangements with your service provider to use them. Network services
involve transmission of data. Check with your service provider for details about fees
in your home network and when roaming on other networks. Your service provider
can explain what charges will apply.
Your service provider may have requested that certain features be disabled or not
activated in your device. If so, these features will not appear on your device menu.
Your device may also have customized items, such as menu names, menu order, and
icons.
To use any features in this device other than the alarm clock, the device must be
switched on.
When using the features in this device, obey all laws and respect all local customs,
privacy, and the legitimate rights of others, including copyrights.
Copyright protection may prevent some images, music, and other content from being
copied, modified, or transferred.
Content owners may use different types of digital rights management (DRM)
technologies to protect their intellectual property, including copyrights. This device
uses various types of DRM software to access DRM-protected content. With this
device, you can access content protected with WMDRM 10 and OMA DRM 2.0. If
certain DRM software fails to protect the content, content owners may ask that its
access to new DRM-protected content be revoked. Revocation may also prevent
renewal of the relevant DRM-protected content already in your device. Revocation of
DRM software does not affect the use of content protected by other types of DRM or
the use of non-DRM-protected content.
Remember to make backup copies or keep a written record of all important
information stored in your device.
Conventions used in this guide
WARNING: Indicates important information relating to safety.
IMPORTANT: Indicates important information not relating to safety.
NOTE: Indicates a point to be aware of when using your Vertu phone.
TIP: Represents useful information, such as a quick way to access a
feature.
MenuRepresents text that appears on your Vertu phone’s display, for
document in any form without the prior written permission of Vertu is prohibited. Vertu
operates a policy of continuous development. Vertu reserves the right to make
changes and improvements to any of the products described in this document
without prior notice.
Under no circumstances shall Vertu be responsible for any loss of data or income or
any special, incidental, consequential, or indirect damages howsoever caused.
The contents of this document are provided as is. Except as required by applicable
law, no warranties of any kind, either expressed or implied, including, but not limited
to, the implied warranties of merchantability and fitness for a particular purpose, are
made with respect to the accuracy, reliability, or contents of this document. Vertu
reserves the right to revise this document or withdraw it at any time without prior
notice. The availability of particular products may vary by region. Please check with
Vertu C on c i er g e .
Vertu and the V logo are trademarks or registered trademarks. Other product and
company names mentioned herein may be trademarks or registered trademarks of
their respective owners.
5
Health and safety
Health and safety
WARNING: Read the following simple guidelines. Not following them may
be dangerous or illegal.
General
• Do not attempt to dismantle the phone or any of its accessories. Only qualified
service personnel should repair your Vertu phone and its accessories.
• Do not touch the phone, battery, or wall charger with wet hands.
• Keep your Vertu phone and all parts and accessories out of the reach of small
children and pets. The SIM card and other small parts cause a choking hazard.
• Use only batteries and accessories approved by Vertu for use with this particular
model. The use of any other types may invalidate any approval or warranty, and
may be dangerous. In particular, use of unapproved chargers or batteries may
pose a risk of fire, explosion, leakage, or other hazard. For availability of approved
accessories, please check with your dealer.
• The bundled battery and wall charger are only for use with your Vertu phone.
Do not use this battery or charger with any other device.
• Before connecting your Vertu phone to another device, read the supporting
documentation to confirm that the other device is compatible.
Operating environment
• Observe all local safety regulations regarding the use of cell phones while driving.
• Pull off the road and park before making or answering a call.
• Do not stop on the shoulder of a freeway to answer or make a call, except in an
emergency.
• If using an integrated handsfree device, make sure the phone is securely placed in
its holder.
• Do not place the phone on the passenger seat or where it can break loose during
a collision or sudden stop.
• Only qualified personnel should install the device in a vehicle. Faulty installation or
service may be dangerous. For more information, consult your vehicle
manufacturer or representative.
• Vehicle air bags inflate with great force. Do not place objects, including either
installed or portable wireless equipment, in the area over the air bag or in the air bag
deployment area.
• Switch off your Vertu phone when refueling.
• Do not handle your Vertu phone when operating machinery.
• Switch your Vertu phone off if you are entering a hospital or health-care facility.
Medical equipment may be affected by phone use.
• Switch your Vertu phone off when travelling on an aircraft. The phone signal may
interfere with systems in the aircraft. You are legally bound to comply with this
recommendation.
• Switch your Vertu phone off in any facility where posted notices prohibit phone use.
Always follow building regulations governing phone use.
• Switch your Vertu phone off when blasting is in progress, and observe all provided
guidelines and regulations.
• Switch your Vertu phone off in areas with potentially explosive atmospheres, such
as fuel storage areas and spray paint facilities.
• Keep your Vertu phone away from fuel and chemicals.
Electronic devices
• If you wear a pacemaker, or are in the company of someone who does, you should
be aware that there is a small risk of cell phone use interfering with the operation of
the pacemaker. You should contact your doctor or the manufacturer of the
pacemaker for more information. If you have any reason to suspect that
interference is taking place, switch off your phone immediately.
• Persons with pacemakers should keep the phone more than 6 inches (15 cm) from
the pacemaker when the phone is on.
• Persons with pacemakers should not carry the phone in a breast pocket.
• Persons with pacemakers should use the ear opposite the pacemaker to minimize
the risk of interference.
• Mobile phone use may interfere with some hearing aids. If this happens, you
should contact your service provider or doctor for further information.
• Mobile phone use may interfere with the functionality of inadequately shielded
medical devices. Consult a physician or the device manufacturer to ensure safe
procedures are used.
• Mobile phone use may interfere with the functionality of any inadequately shielded
electronic system in a motor vehicle. Examples include air bags and fuel injection
systems. You should contact the manufacturer of the vehicle or system to ensure
that the system is properly shielded.
• Note that excessive sound pressure from earphones and headphones can cause
hearing loss. Consequently before you use any device with earphones and
headphones you should make sure that the volume levels are adjusted to a
comfortable level.
6
Battery safety
• Stop using the battery if you detect any abnormalities, such as odor, discoloration,
or heat during use, charging, or storage.
• Do not use your Vertu phone with a damaged battery.
• Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic
object causes a direct connection between the + and - terminals of the battery.
• Do not touch the battery terminals.
• Do not leave the battery in areas of extreme cold or heat.
• Do not store your Vertu phone in, or near, direct heat sources such as radiators.
This could cause the battery to overheat and explode.
• Never soak the battery in water or any other liquid.
• Never attempt to open the battery. The battery contains substances that may be
harmful if swallowed or allowed to come into contact with unprotected skin.
• In the unlikely event of a battery leak, be careful to keep the battery fluid away from
your eyes and skin. If the fluid does come into contact with eyes or skin, flush
thoroughly with clean water and consult a doctor.
• Do not dispose of the battery in a fire.
• Do not dispose off the battery in a regular waste container. The battery contains
toxic chemicals and must be disposed off appropriately. Contact your local
authorities for more information.
Health and safety
Wall charger safety
• Do not use a damaged or worn charger. The use of a damaged or worn charger
could result in electric shock, burns, or fire.
• Do not bend or twist the cable of the charger.
• Do not pull on the connected data cable to remove the charger plug from a socket.
Grasp the plug directly when unplugging the charger to avoid damaging the cable.
• Do not touch the pins of the plug when connecting or disconnecting it from a power
source.
• Never charge your Vertu phone when the connection point is damp or wet.
• Chargers must only be used in dry conditions. They should never be used when
damp or wet.
• Do not place heavy objects on the charger.
• When the charger is not in use, disconnect it from the power source.
7
Taking care of your phone
Taking care of your phone
Your Vertu products have been crafted from some of the finest materials, and care
should be taken to keep them in good condition. Damage caused to your Vertu phone
by failing to observe these care instructions is not covered by the warranty.
• Only use a soft, clean cloth to clean your Vertu phone. Do not use chemicals,
detergents, abrasive substances, or any liquids. Use a cotton swab to clean the
camera lens.
General
• Always use your Vertu phone in the intended manner. Incorrect use may affect
performance.
• To avoid permanent damage to your Vertu phone, use only Vertu-approved
batteries and accessories.
• The bundled battery and wall charger are only for use with your Vertu phone.
Do not use this battery or charger with any other device. This could cause
permanent damage to the device, battery, or charger.
• Use only batteries and accessories approved by Vertu for use with this particular
model.
• Before connecting your Vertu phone to another device, read the supporting
documentation to confirm that the other device is compatible.
• Keep your Vertu phone and all parts and accessories out of the reach of small
children and pets.
• Do not allow your Vertu phone, battery, or accessories to come into contact with
liquids or moisture. If your Vertu handset accidentally gets wet, dry it completely
with a soft, absorbent cloth before removing the back cover. Remove the battery
and leave all parts to dry naturally. Do not apply heat.
• Do not use or store your Vertu phone in dusty or dirty locations.
• Do not use or store your Vertu phone in hot or cold areas.
• Do not open your Vertu phone unless absolutely necessary. Before replacing the
back cover, ensure that the interior of the phone and the back cover seals are dry,
clean, and free of any foreign objects.
• Do not mishandle or abuse your Vertu phone.
• Do not apply paint or similar substances to your Vertu phone.
• Interference may affect the performance of your Vertu phone. This is normal and
the phone should operate normally once you move away from the source of the
interference.
• If your Vertu phone or any of the accessories are not working as they should,
please consult your dealer. They can provide you with the expert assistance you
require.
• Do not attempt to disassemble your Vertu phone. Only Vertu-authorized personnel
should service the phone.
Battery
• Do not leave the battery connected to the charger and power source for longer than
necessary. This will result in repeated short charging, which will reduce battery
performance and life span. Disconnect the charger when the battery is full.
• Do not leave the battery in areas of extreme cold or heat. This could affect the
performance and lifetime of the battery. A device with a hot or cold battery may not
work temporarily. The battery's optimum performance is in an ambient temperature
between +59°F (+15°C) and +77°F (+25°C).
• Only remove the battery with the phone switched off.
Ceramics and sapphire
Ceramics and sapphire are very hard materials, but are also brittle and can be
scratched by harder materials or objects. They can also be damaged if dropped.
• Avoid contact between your Vertu phone and hard materials, such as diamond
jewelry, nail files, abrasives, and mineral crystals.
• Do not drop or knock your Vertu phone on hard surfaces.
• Avoid repeated rubbing of your Vertu phone against hard surfaces.
Leather
All Vertu leather products are made by expert craftsmen. Each leather hide is unique
and has natural markings that should be considered part of the individuality of fine
leather. All leather can be damaged and should be treated with care.
• Avoid exposing your Vertu phone to water and high humidity.
• Avoid dropping, knocking, or rubbing your Vertu phone against hard surfaces.
• Do not expose your Vertu phone to extreme temperatures.
• Avoid contact between your Vertu phone and oily substances, makeup, or solvents.
8
Metal
Vertu metals are finished to a high standard and care needs to be taken to maintain
their appearance.
• Avoid contact between your Vertu phone and chemicals such as solvents, alkaline
and acid solutions, cola-based drinks, and salt water. If contact occurs, wipe with a
clean, soft cloth as soon as possible.
• Avoid contact between your Vertu phone and sharp objects.
• Avoid dropping or knocking your Vertu phone on hard surfaces.
• Do not use metal polishes on your Vertu phone.
Hallmarks
If you own a gold Vertu phone, the hallmarks are stamped on your phone to
authenticate the precious metal used. Precious metal is tested to ensure that the
purity of the alloy conforms to the exacting standards of the European Convention
mark used under the jurisdiction of the Swiss Assay Office.
The hallmark is made up of several stamps, each of which have an individual
meaning. The stamp is located adjacent to the Vertu logo on the back cover of your
phone.
The assay stamp is made up of five marks as follows:
• Serial number.
• Vertu brand mark.
• Common control mark denoting the European Convention mark - 750 (18 carat
gold) in scales.
• Fineness (purity) mark - AU750, (18 carat gold).
• St. Bernard dog’s head - the Swiss Assay mark.
Taking care of your phone
9
Introducing your Vertu phone
Introducing your Vertu phone
Your new Vertu phone is a feature-rich smartphone with a QWERTY keyboard plus a
high-resolution, VGA, 640 x 480 pixel screen. The phone includes a desktop-like
email client, a highly functional Web browser, and the ability to multitask. Such
flexibility makes it an ideal business tool as well as a phone that is highly capable for
managing your personal activities.
• The feature-rich clock automatically displays your local time and, when you travel,
both your local time at home and the time in your current time zone.
• The network time function automatically maintains accurate time.
• The analog clock displays appointments and alarms, helping you with time
management at a glance.
• A Notification area displays information about recent messages, emails, and
missed calls.
• Quick access to the Vertu City Brief feature allows you to quickly find information
about your home or other city.
• The Concierge button gives you access to the Concierge service and technical
support. Both services are available by voice or email. Use Concierge services for
all your lifestyle needs, and contact Technical Support for any technical issues
concerning your phone.
• News feeds and Vertu Select feeds are displayed on the home screen, keeping
you up to date with the latest news and developments.
• Assisted GPS (A-GPS) along with global maps and navigation software makes it
easy for you to find your way to unfamiliar locations.
• This Vertu phone includes a 5-megapixel camera with autofocus, a media player,
and FM radio.
• 40-GB (8+32) memory is available to store your personal data, including photos
and music.
Access codes
For further assistance with access codes and security, refer to “Security Settings” on
page 32 or contact Vertu Technical Support for help.
• Personal identification number (PIN) code — This code protects your SIM card
against unauthorized use. The PIN code (4–8 digits) is usually supplied with the
SIM card. After three consecutive incorrect PIN code entries, the code is blocked
and you need the PUK code to unblock it.
• UPIN code — This code may be supplied with the USIM card. The USIM card is
an enhanced version of the SIM card and is supported by 3G mobile phones.
• PIN2 code — This code (4–8 digits) is supplied with some SIM cards and is
required to access some functions in your device.
• Lock code (also known as security code) — The lock code helps you protect your
device against unauthorized use. The preset code is 12345. You can create and
change the code and set the device to request the code. Keep the new code
secret and in a safe place separate from your device. If you forget the code and
your device is locked, you should contact Technical Support. Additional charges
may apply, and all the personal data in your device may be deleted. For more
information, contact Vertu.
10
Introducing your Vertu phone
• Personal unblocking key (PUK) code and PUK2 code — These codes (8 digits)
are required to change a blocked PIN code or PIN2 code, respectively. If the
codes are not supplied with the SIM card, contact the network service provider
whose SIM card is in your device.
• UPUK code — This code (8 digits) is required to change a blocked UPIN code. If
the code is not supplied with the USIM card, contact the network service provider
whose USIM card is in your device.
IMEI number
International mobile equipment identity (IMEI) number — This number (15 or 17
digits) is used to identify valid devices on the GSM network. Phones that are stolen
or lost can be blocked from accessing the network. The IMEI number for your phone
is found in the battery compartment under the battery.
The serial number for your phone is stamped on the battery cover.
Getting help and support
To find out more about using your phone, or if you are unsure how your phone should
function, there are a number of ways you can get help.
• Contact Technical Support. You can call or email Vertu Technical Support using
the Concierge key.
• Contact Vertu Concierge, there to assist you with any issue. Concierge offers
personal and sophisticated Help facilities by phone as well as email.
• Use the In-device Help or this user guide.
• Setup wizards available on the phone in Menu > Ctrl. Panel > Sett. wizard help
you with registration and email installations.
If you cannot resolve an issue, do one of the following:
• Restart the device: switch off the device and remove the battery. After about a
minute, replace the battery, and switch on the phone.
• Restore the original factory settings.
• Update your device software. (See “Update software” on page 138.)
If your issue remains unresolved, contact Vertu Concierge or your Vertu dealer.
Before returning your device back for any reason, always back up your data.
In-device Help
Your Vertu phone contains an internal Help system to assist you with using the phone.
1. Most functions have contextual Help available in Options > Help. This provides
the quickest way to get immediate assistance.
2. You can also access the complete Help function by selecting Menu > Help >
Help. This Help contains a search function, which is accessed using Options >
Search.
3. To change the size of the Help text, select Options > Increase font size or
Decrease font size.
4. You may find links to related topics at the end of the Help text. If you select an
underlined word, a short explanation is displayed. Help texts use the following
indicators:
Link to a related Help topic.
Link to the application being discussed.
To switch between Help texts and an application open in the background, select
Options > Show open apps. and the desired application appears.
SD Card
A removable SD card is normally pre-installed in your Vertu phone. It contains the
Reference Manual in PDF format in supported languages as well as additional
software.
11
Getting started
Getting started
Vertu package contents
1Vertu Constellation Quest phone RM-582V
2Battery: BP-4LV (Li-ion)
1Micro USB wall charger (multi-region) - AC31
1V Collection wired stereo headset
1AV cable – CA-163V
1Polishing cloth
2Micro USB – USB data cables (one each for data connection and charger) –
CA101-V
132-GB memory card
The package contents may vary slightly according to regional regulations.
Vertu phone layout - front
12
Vertu phone layout – backVertu phone – left and right views
WARNING: Always switch the phone off and disconnect the charger before
touching the battery.
WARNING: Keep the SIM card out of the reach of small children.
IMPORTANT: The SIM card and its contacts are easily damaged. Be
careful when handling, inserting, or removing the SIM card.
Removing the back cover
With the back of the Vertu phone facing you, lift the D-ring with your fingernail.
Hold the D-ring between your thumb and forefinger and turn it counterclockwise a
quarter of a turn until the cover pops open.
Gently lift off the back cover as shown.
14
Getting started
Inserting the SIM card
IMPORTANT: Always switch the phone off before inserting or removing the
USIM/SIM card.
Slide the SIM card tray backwards.
Insert the SIM card into the SIM card tray, making sure that the beveled corner is
located at the bottom right and the gold contact area is facing upwards.
Slide the SIM card holder back into the body of the phone until it is fully inserted.
Inserting the memory card
IMPORTANT: Always switch the phone off before inserting or removing a
memory card.
Insert the memory card into the slot just above the SIM card tray, making sure that the
gold contacts are facing downwards. Avoid touching the contacts of the memory card.
15
Getting started
Push the card completely so that it locks into position. To retrieve the memory card,
push the card further into the slot; it will then unlock and slide out to make it easy to
remove.
Inserting the battery
NOTE: Ensure that the SIM and memory card are positioned correctly
before replacing the battery.
Locate the battery with the three terminals facing downwards. Position the battery so
that the battery contacts align with the contacts present in the phone compartment,
then place the battery into the housing.
Replacing the back cover
Place the two tangs at the base of the back cover in their corresponding slots in the
body of the phone.
Lower the back cover into position and press gently until it clicks into place. The cover
should close tightly using only light pressure.
16
Getting started
Switching on your Vertu phone
Press and hold the Power key (shown below) to switch on your Vertu phone.
Keypad lock
Power key
The battery may need charging when you first receive your Vertu phone. Use the
micro USB cable to connect to the charger or PC to charge the phone.
A list of options appears when you press the Power key:
OptionsDescription
Switch offSwitches off the phone
Lock keypadLocks the keypad
General Activates the General profile
SilentActivates the Silent profile
MeetingActivates the Meeting profile is activated
OutdoorActivates the Meeting profile is activated
PagerActivates the Meeting profile is activated
OfflinePuts the phone in offline mode (in this mode, you are
no longer connected to the network)
Lock phoneLocks the phone
Activate power saving Switches to power saving mode
Locking and unlocking the keypad
You can lock the keypad on your Vertu phone to prevent operating them accidentally.
The keypad lock (shown above) slides to lock the keypad. Slide it again to free the
keypad lock.
When the keypad is locked, a key icon appears. When you receive an incoming
call, the keypad lock is automatically released. When the call is ended, the keypad
relocks.
TIP: You can also lock the keypad by pressing the Left Select key, followed
by the Right Select key.
Automatic keyguard
Set the keyguard to automatically lock the keypad when the phone has not been used
for a set time period.
To set up automatic keyguard:
1. On the home screen, select Menu > Ctrl. Panel > Settings > General >
Security > Phoneand SIM card > Keypad Autolock Period.
2. Press the Middle Select key and either enter a time in minutes for the autolock
period or select None if you do not want to use this feature.
For more information on phone security, refer to “Security Settings” on page 32.
17
Getting started
Home key
The Home key is located at the top left of your phone. A single press of the Home key
brings you back to the Home screen from anywhere.
The Home key flashes in a number of different ways depending on the status of your
phone.
IndicatorExplanation
White pulsing lightPhone is on but inactive
Green pulsing lightBattery is charging
Solid greenBattery fully charged
Red flashing lightBattery is low and needs recharging
Blue flashing light An event has occurred, such as a new message, missed call,
or email
Red double flashing Voice call is on mute
My Key
My Key is a user configurable key that you can set up to provide quick access to up
to four applications of your choice.
My Key is located on the top right side of your phone.
To set up My Key:
1. If you are setting up My Key for the first time, pressing My Key displays four fields
where you can select an application to be added for each field.
2. Press the Middle Select key for an application location, select an application from
the list, then press OK.
18
3. It is possible to select None for any of the four choices, or simply make only one
active.
To select an application using My Key:
1. Press My Key, and the drop-down menu appears.
2. Use the Up and Down scroll keys to move between the icons, and press the
Middle Select key to open the desired application.
To access the My Key function, select Menu > Ctrl. Panel > Settings > General >
Personalization > My Key.
Getting started
Dedicated keys
The Menu, Calendar, Contacts, and Email keys are the default dedicated keys.
These dedicated keys give you quick access to certain applications and tasks. Each
key has been assigned to an application or a task. The keys respond differently to a
short or long press.
The default settings for dedicated keys are shown below:
Dedicated
keys
Certain keys are user configurable.
To c on fi gu re a k ey, se le c t Menu > Ctrl. Panel > Settings > General >
Personalization > One-touch key.
Key number
(see Page 14)
3Menu Open applications
4 Calendar New meeting
10Contacts New contact
11Email New email
Short press
opens
Long press opens
Select keys
The Left Select and Right Select keys allow you to choose the options shown at the
bottom of the display, directly above each Select key.
Volume keys
You can increase or decrease the Volume by pressing the volume keys on the right
side of your phone. See keys below, + (volume high) and - (volume low).
QWERTY keyboard
Your Vertu phone uses a QWERTY keyboard. You can change the software
language. Refer to Menu > Ctrl. Panel > Settings > General > Personalization >
Language, then select Phone language and Writing language.
Writing text with the keyboard
• To insert punctuation marks, press the corresponding key or a combination of keys.
• To switch between the different character cases, press the Shift key .
• To insert digits or characters printed at the top of keys, press and hold the
corresponding key, or press and hold the Function key , then press the
corresponding key.
• To lock the keyboard in Numbers mode, press the Function key twice.
• To delete a character, press the Backspace key.
• To delete several characters, press and hold the Backspace key.
• To insert characters and symbols that are not shown on the keyboard, press the
Sym key, which displays two screens with special characters
• To copy text, press and hold the Shift key, then scroll to highlight the word, phrase,
or line of text you want to copy. Press Ctrl + C. To insert the text into a document,
move to the position in the document you want, then press Ctrl + V.
• To change the writing language, press Shift + Sym, or, alternatively, when using
the keyboard to write text, select Options > Input options > Writing language,
then choose a language from the options.
• To activate predictive text input, select Options > Input options > Activate
prediction.
To set up settings for auto-completing words, text correction level, and number
matches, select Options > Input options > Settings.
19
Getting started
Status bar icons
Top status bar
Displays signals, data connectivity, and battery status icons along with the date.
Signal indicator icons
IndicatorExplanation
Four-level signal indicator, currently showing the signal at full strength.
Signal strength adequate, at half strength.
Signal strength is low
Displays when there is no signal, the phone is operating in offline mode,
or no SIM is present in the phone.
Data connectivity icons
IndicatorExplanation
GPRS (General Packet Radio Service) is part of the GSM cell phone
standard.
EGPRS data connection available. Enhanced GPRS. EGPRS is similar
to GPRS, but it enables faster connection.
3G data connection is available. 3rd generation mobile
communications is a digital system for mobile communications that
provides increased bandwidth.
HSDPA data communication is available. HSDPA (High-Speed
Downlink Packet Access) is an enhanced version of 3G.
3G data communication is active.
Battery is charging, but the battery state is low.
Battery is charging and is now full. The charger can be disconnected.
Power saver mode active. (Press the Power key and select Activate
power saving).
Lower status bar icons
A variety of icons appear in the lower status bar. Each icon displays when a certain
state is active; some examples are shown in the table below.
IconsExplanation
New email notification.
New message.
Message is in outbox.
Missed calls.
Keypad locked.
Bluetooth is enabled.
USB connection is active.
One or more alarms are set.
Accurate time server is not available.
Critical state where battery is about to run out. The red symbol displays
without bars.
Getting started
Commands and audible indicators
This section describes useful commands and indicators that add flexibility to your
phone.
Turn to silence calls or alarms
When the sensors in your device are activated, you can silence incoming calls or
snooze alarms by turning your phone face down.
To define the turning options, select Menu > Ctrl. Panel > Settings and General >
Sensors > Turning control.
Flashlight
The camera flash can be used as a flashlight. To switch the flashlight on or off, on the
Home screen, press and hold the space bar.
WARNING: Do not point the flashlight at anyone's eye.
Accessing a phone feature using a voice command
Using voice recognition, your Vertu phone can dial contacts and access phone
features when you use voice commands.
To initiate a voice command:
1. From the home screen, press and hold the Right Select key until you hear a tone
2. Say the voice command.
TIP: If you have a headset connected, press and hold the headset button
until you hear a tone.
Setting up voice commands
Select Menu > Ctrl. Panel > Phone > Voice comm.
Voice comms. displays all the functions you can access with voice commands. Voice
comms. also allows you to set the voice command you want to use for each function,
or you can accept the default command prompted by the system.
Audible indicators
Your Vertu phone can be set to generate an audible signal when a particular event
occurs. For example, when an email arrives at your phone, you can select a specific
tune or set a generated voice alert. You can also set the phone to silent for specific
events. This function is set using Audio Themes.
It is useful when you are using a headset and cannot view your Vertu phone.
For information on setting up voice alerts, refer to Menu > Ctrl. Panel > Themes >
Audio themes.
If you select voice alert, enter the text that will be read out by your phone or accept
the default text.
You can access the following features on your Vertu phone by saying them as voice
commands:
• Individual contacts – say the name.
• General, Silent, Meeting, Outdoor profiles, and so forth.
• Voice recorder (see Voice recorder in Menu > Media > Recorder).
• Messaging functions, including Messaging, new emails, read emails, and so forth.
• Organizer functions, including Calculator, Calendar, and Clock
• Call voice mailbox, but note you can only call mailboxes if the function is
supported by your service provider.
21
Setting up your phone
Setting up your phone
Setting up your phone for the first time
When your Vertu phone is switched on for the first time, the first item displayed is
Registration. The phone then takes you through the terms and conditions and Startup
wizard. This wizard is designed to help you input the necessary settings as quickly
and simply as possible.
When the Startup wizard has completed successfully, the email setup wizard
immediately follows, allowing you to set up your first email account.
NOTE: If there is no SIM card in the phone on boot up, the system
automatically sets the default date and time, and the Setup wizard does not
run. Once you have inserted your SIM card, the Setup wizard runs.
IMPORTANT: When you are setting up your phone for the first time, make
sure that you are in range of your service provider so that the system can
configure the phone correctly. If a connection is not available, full
registration cannot take place.
This chapter also describes Switch, which is an application to help you copy content,
such as phone numbers, addresses, calendar items, and images, from a compatible
phone to your new Vertu phone.
Vertu Startup Wizard
When your Vertu phone is switched on for the first time, you are taken through a few
simple steps to set up your phone. Prior to setup, you must insert a valid SIM card into
your Constellation Quest and be in a location with cellular data connectivity.
You will first be asked to accept the terms and conditions. This will automatically
enable the phone to use the core features of your Constellation Quest.
You will then be asked to register the product, which is essential for enabling the
extensive free services offered on your Constellation Quest. If you are already a
registered customer, you must enter your user name and password. If not,
registration is quick, as all you have to do is enter a few details. To complete the
registration process, you must enter the serial number of your Constellation Quest,
which can be found on the battery cover at the back of the phone.
Serial Number
Registering your Vertu phone
Vertu aims to provide you with the very best service possible. To enable us to do this,
please register your Vertu phone.
Normally your phone will be registered during the setup process using the Vertu
Setup wizard, but there are alternative ways to register your phone:
• Call Vertu Concierge using the dedicated key on your phone.
• Register at the www.vertu.me website.
Selecting City Brief or Vertu Select will launch the registration process if the system
detects that your phone has not yet been registered.
22
The Email wizard is now launched so you can configure the email accounts you want
to use on the phone.
If you want to reapply any settings, just run the Sett. wizard located in Menu > Ctrl.
Panel.
Setting up your email accounts
Once the registration process is complete, your email accounts are normally set up
using the Email setup wizard. However, if you do not want to set up your email
accounts at this time, you can do it later. The Email setup wizard appears in the
Information area of the Home screen if no email account is set up during startup.
The wizard helps you set up your Vertu.Me account, corporate email account, or
personal accounts. You can have up to five personal accounts. When setting up an
account, you must enter your user name and password.
Setting up your phone
You can choose to synchronize your contacts, calendar, and tasks on your phone with
either your corporate account or with your Vertu.me account.
Refer to the Email section for more information.
If you skip the wizard process, you can manually open the wizard later. On the Home screen, select Menu
>Ctrl. Panel > Sett. wizard.
Switch
Transfer content
You can use the Switch application to copy content, such as phone numbers,
addresses, calendar items, and images, from your previous phone to your present
Vertu phone, provided the two phones are compatible.
The type of content you can transfer depends on the model of the phone from which
you want to transfer content. If that phone supports synchronization, you can
synchronize data between the devices. Your device notifies you if the other phone is
not compatible.
If the other phone cannot be switched on without a SIM card, you must insert a SIM
card into it. When your phone is switched on without a SIM card, the Offline profile is
automatically activated, and transfer can take place.
Transfer content for the first time
1. To retrieve data from the other phone for the first time, on your phone, select
Menu > Ctrl. Panel > Switch.
2. Select the connection type you want to use to transfer the data. Both devices
must support the selected connection type.
3. If you select Bluetooth connectivity as the connection type, connect the two
phones. To have your phone search for phones with Bluetooth connectivity,
select Continue. Select the phone from which you want to transfer content. You
are asked to enter a code on your phone. Enter a code (1 to 16 digits), then select
OK. Enter the same code on the other phone, then select OK. The phones are
now paired.
Some earlier phones may not have the Switch application. In this case, the
Switch application is sent to the other phone as a message. To install Switch on
the other phone, open the message, and follow the instructions on the screen.
4. On your phone, select the content you want to transfer from the other phone.
Once the transfer has started, you can cancel it and continue later.
Content is transferred from the memory of the other phone to the corresponding
location in your phone. The transfer time depends on the amount of data to be
transferred.
Synchronize, retrieve, or send content
Once data has been transferred for the first time, you can select one of the following
options to start a subsequent transfer. The process depends on the model.
Select Menu > Ctrl. Panel > Switch.
•Synchronize data in a two-way process, provided the other phone supports
synchronization. If an item is deleted in one phone, it is deleted in both. You cannot
restore deleted items with synchronization.
•Retrieve content from the other phone.
With retrieval, content is transferred from the other phone to your phone. You may
be asked to keep or delete the original content in the other phone, depending on
the phone model.
•Send content from your phone to your other phone
If you cannot send an item, depending on the type of the other phone, you can add
the item to the Vertu folder, to C:\Vertu or E:\Vertu in your phone. When you select
the folder to transfer, the items are synchronized in the corresponding folder in the
other phone, and vice versa.
Use shortcuts to repeat a transfer
After a data transfer, you can save a shortcut with the transfer settings to the main
view to repeat the same transfer later.
To edit the shortcut, select Options > Shortcut settings. For example, you can
create or change the name of the shortcut.
A transfer log is shown after every transfer. To view the log of the last transfer, select
a shortcut in the main view and Options > View log.
Handle transfer conflicts
If an item to be transferred has been edited in both phones, the phone attempts to
merge the changes automatically. If this is not possible, there is a transfer conflict.
Select Check one by one, Priority to this phone, or Priority to the other phone
to solve the conflict.
23
Home Screen and Clock
Home screen and clock
Home screen
The Home screen displays a clock, an information area, a dynamic zone, and Web
feeds in the Notification zone.
Icons and indicators appear in the status bars, providing information about the status
of your Vertu phone.
Use the scroll keys to move the focus around the Home screen.
Press the Middle Select key when the focus is on a feature you want to open.
The Home screen contains the following areas:
1. Top status bar
2. Information area
3. Clock
4. Dynamic Information area
5. Notification zone
6. Lower status bar
The status bar icons are described in the chapter “Getting Started.”
1
2
3
4
5
6
Information area
The following three items are displayed in the Information Area, when the phone is
first started:
• The Set up email wizard displays when the phone is first started.
• WLAN scan off is displayed. This function provides access to the WLAN
application, which allows you to search for WLAN networks.
• Calendar displays with the message “No appointments” when your phone is first
set up.
If you have set up at least two email accounts, the top two information areas display
notifications from the accounts.
The information area below displays calendar appointments. The time of the next
appointment is shown.
Setting up the Information area on the home screen
There are a number of applications that can be displayed in the Information area. You
can choose which applications you would like to display as follows:
1. Select Menu > Ctrl. Panel > Settings > General > Personalization > Standby
mode > Mode settings > Home screen applications.
2. Select the options that you want displayed on the screen. Note that there are 13
items or more that can be selected, and the system prioritizes the items that are
displayed following the hierarchy shown in the Home screen applications
menu. Thus, you may select an item, but it will only be displayed when its priority
becomes high enough. You may, therefore, need to deselect items to ensure that
an item is displayed.
3. Note that this function controls the display of media feeds and message alerts as
well.
24
Home Screen and Clock
Clock
The clock has the following features:
• Displays time and date in either analog or digital format.
• Displays alarms set for the next 12 hours (analogue display only).
• Displays free and busy periods taken from the Calendar, around the clock bezel
(analog display only)
• Uses the automatic time feature to keep accurate time.
• Displays the local time or, if you are roaming, displays both the local time and the
time in your home location.
WARNING: The date and time are normally set by the automatic time
feature and should not be tampered with.
Analog Clock, showing local time and home time (digital)
Digital Clock showing local time in the large digits and home time in small digits.
To change the clock time and set alarms on the home screen
To access the clock, scroll to the left or right to highlight the clock, then press the
Middle Select key.
The Clock application appears with emphasis on the current Time.
Use the Left and Right scroll keys to display one of the three options: Time, Alarms,
and World clock.
To change the date and time settings from the main menu
Clock, date, and time settings are accessed as follows.
From the Menu > Ctrl. Panel > Settings > General > Date and time, or
Menu > Ctrl. Panel > Clock > Options > Settings.
Change the settings as necessary.
Clock – Alarms
To set an alarm:
1. With the Clock application open, in either the Time or Alarms tab, select
Options > New alarm.
2. Scroll to Alarm time:, then select the time for the alarm.
3. Scroll to Description, then change the alarm text, if desired.
4. Scroll to Repeat. By default, the alarm is set to Within 24 hrs, which means the
alarm is only valid during the next day. Press the Middle Select key and select an
alternative option, if desired; the alarm can be repeated daily, weekly, on
workdays, or not repeated.
5. Press Done to save the alarm. Set additional alarms, if desired.
6. The display shows when the next alarm is due to activate.
Clock alarms and appointments
The clock, alarm and the world clock are all accessed via the clock, from the Home
screen
Any meetings or appointments set are displayed in the analog clock, as shown below.
Analog clock showing alarm at 7 o’clock.
25
Home Screen and Clock
Analog clock showing busy from 3 to 4 o'clock.
To reset an alarm
1. If you want to reset an alarm, click on the Options, then select Reset alarm.
Press Done when you have made your changes.
To remove an alarm
1. Highlight the alarm you want to delete.
2. Select Options > Remove alarm, then press Yes when prompted.
Set alarm ringtones
The selected alarm ringtone applies to all alarms.
1. Open the clock function.
2. Select Options > Settings > Clock alarm tone, then select an alarm in the
displayed list.
3. Press Back to exit the Settings.
World Clock and Dual Time
The Clock allows you to see timings of different locations in the world clock.
To add a specific location to your world clock, select, Clock > World clock >
Options > Add location. It gives you a list of places you can view the time for.
Selecting a particular place adds the location along with the current time at that place.
You can change the clock settings by Clock > World clock > Options > Settings.
This provides you with various options like setting the time zone, setting the home
location, date and time format, clock type, and so on.
The clock includes a dual time handling system that comes into effect when you travel
away from either:
• Your home country
• Your home time zone
Your phone handles the location using the mobile carrier code of the current network
to obtain the current time, plus, if necessary, access to an online service for greater
accuracy.
By default, both digital and analog clocks display the home time in digital format
within the current clock zone. On returning to the home location, the clock will switch
back to the single clock, only showing a single current time.
Automatic Time settings
The automatic time feature keeps the phone clock accurate, and means that you do
not need to set the time or date manually at different locations (but the SIM card must
be present in the phone). When enabled, this sets the system clock to the local UTC
value, from which the necessary GMT offsets are applied automatically to present the
correct time and date.
If there is a problem with the automatic time update system, a warning icon
appears in the lower status bar to cover various situations such as:
• The current and home time and the current location are unknown so the time
cannot be updated.
• On first power-up, after agreeing to the terms and conditions, the mobile phone
network was out of reach.
• Travelling to a country with multi-time zone and where the geographic location is
unknown.
• Clock is believed to be inaccurate due to length of time since the last successful
synchronization.
The automatic time setting function can be turned on or off.
1. From the clock application > Options > Settings > Automatic time update.
Or: Menu > Ctrl. Panel > Settings > General > Date and time > Automatic time update.
2. When the setting is turned On, the following applies:
• The Vertu clock automatically sets the time.
• The phone is in dual time handling mode.
NOTE: If the automatic clock is out of service, an icon displays on the
bottom status panel notifying you that current time is inaccurate.
NOTE: On factory reset or restore you can re-set the clock options from the
Setup wizard. If you skip the wizard or do not agree with the terms and
conditions, then you must set the clock manually. However, you can still
activate the automatic update feature from the Date and time feature in the
Settings menu, as described above.
26
Home Screen and Clock
Dynamic Information area
This area shows either City Brief, Music Player, or Radio. If neither the Music
Player or Radio is active, then the City Brief link is displayed.
Notification zone
The notification zone is dynamic and displays information about calls, messages, and
news feeds.
By default, the notification zone displays information about recent unread messages,
emails, and missed calls. News feeds are displayed when no outstanding items of
higher priority are present.
To view a notification:
1. Scroll to the box, then press the Middle Select key to open it. A box is only visible
if there are items present.
2. The example below displays three notifications; for missed calls, presence of
new messages and voice mail.
Media feeds
Media Feeds allows you to easily follow news headlines and your favorite news feeds.
Media feeds are commonly found on news sites, blogs, and wiki pages. Media feeds
are also known as RSS feeds or Web feeds and are identified on Web pages by the
RSS icon .
NOTE: When the phone is set up for the first time, the voice mail notification
appears in the Notification zone. Media feeds will only display when
notifications for messages, missed calls, and voice mail are cleared.
Reading a media feed
1. Use the scroll keys to highlight the Media feeds area.
2. Scroll left or right through Media feeds to view the latest headlines.
3. Press the Middle Select key to view a list of Media Feeds items.
4. Select a media feed and press the Middle Select key again to view the news
feed, which can be opened in a Web page.
5. The list of news feeds also gives you an opportunity to select other news items.
Missed callUnread messagesVoice mail
NOTE: Alternatively, Media feeds can be opened from Menu >
Applications > Media feeds.
27
Home Screen and Clock
WARNING: When using Media feeds, outside of your home network,
roaming charges may be imposed by the network operator. Such changes
can vary considerably depending on the operator.
To disable roaming, from the Media feeds panel, select Options >
Settings > Roaming behavior > Disabled.
Download media feeds
Media feeds can be downloaded from the Latest headlines panel.
1. Highlight Media feeds in the Home screenand press the Middle Select key to
take you to the Latest headlines.
2. Scroll up or down and select the media feed you want to download.
3. Press the Middle Select key and a summary of the page downloads.
4. The item can be opened directly when it is downloaded using the Middle Select
key.
5. Press Back to exit the application.
To subscribe to a media feed from the browser
1. Open the Web page, locate the RSS icon, then select it with the Middle Select
key.
2. A message, Subscribe to feed? is displayed. Then, select Yes.
3. The feed is displayed in the Media feeds panel.
To subscribe to a media feed manually
1. Highlight Media feeds in the Home screen, then press the Middle Select key
to take you to the Latest headlines.
2. Select Options > Feed list. The Media feeds panel appears.
3. Select Options > Feed subscriptions, and the Subscribe to feeds panel
appears.
4. Select Options > Add manuallyand enter the URL of the media feed.
5. Press Add. The system validates the feed and adds it to the list or displays a
warning message.
Auto update of Media Feeds
Turn Media Feeds off in the Settings menu.
1. Highlight Media feeds in the Home screen, then press the Middle Select key to
take you to the Latest headlines.
2. Select Options > Feed list. The Media feeds panel appears.
3. Choose
4. Select Back until you exit the function.
Options
>
Settings
>
Automatic update
, and select a time interval or
Off
Organizing your media feeds
This function enables you to create folders and move your Web feeds into relevant
folders.
1. Highlight Media feeds in the Home screen, then press the Middle Select key to
take you to the Latest headlines.
2. Select Options > Feed list. The Media feeds panel appears.
3. To add a folder, press Options > Add folder, enter a folder name, then press OK.
4. To move an item, highlight it, then press Options > Move. Press the Middle Select
key and the system displays the possible locations for the Web feed. Select the
relevant folder and press Move when the item is moved to the relevant location.
Sorting media feeds
Media feeds can be sorted by time or name.
1. When in one of the Media Feeds panels, select Options > Sort by and select
either Name or Time.
2. The Media feeds on the panel are sorted accordingly.
Adding predefined feeds to the display
1. Proceed up to step 2 in Organizing your Media feedss.
2. Press Options > Feed subscriptions.
3. The Subscribe to feeds panel appears.
4. Scroll through the list and select items. This is a toggle function; you can select
or deselect an item with the Middle Select key. Alternatively, highlight an entry
and press Options > Subscribe or (Unsubscribe). Items within this list cannot
be deleted.
The feeds icon is grayed out when an item is de-selected.
5. Once an option has been selected, it is included in the media feeds.
6. Press Back to exit Subscribe to feeds. Save the changes when prompted. The
system may take a moment to complete your requests.
.
28
Deleting media feeds
Note that you cannot delete news items; you can only delete the feeds.
1. Proceed up to step 2 in Organizing your Media Feeds.
2. Highlight the item you want to delete. Press Options > Delete. Press the Middle
Select key and the items are deleted.
Media Feeds settings
1. Highlight the Media feeds in the Home screen and press the Middle Select key
to take you to the Latest headlines page.
2. Press the Options > Settings. The Settings options are shown in the table below.
Memory in useSelect where to store data.
Automatic
update
Internet access
point
Roaming
behavior
Select the frequency of automatic updates, or turn off the
feature.
Set the access point for data transfer. Options includes Always ask, so you can select the most appropriate route.
Deactivate the Media Feeds data connection when not in your
home network.
Menu
The Menu key displays all the top-level categories within your phone. From
here, you can access all functions and applications.
Home Screen and Clock
ApplicationFunction
CalendarEnables you to keep track of your appointments, meetings,
and special events.
ContactsHolds the information of all your contacts.
LogDisplays information about missed, received, and dialed
calls.
WebFeatures rich Web browser
MessagingUse messaging to send and receive text, multimedia, data,
audio, and email messages.
MediaProvides access to functions that let you work with images,
videos, music, and sound clips and listen to the radio. You
can also post your images online.
Ctrl. PanelUsed for setting up your phone.
HelpProvides access to online Help for your phone.
ApplicationsView and manage the software packages installed on your
phone.
MapsUse Maps to locate your position, cities, streets, and
services. You can also plan and execute driving and walking
routes.
OfficeIncludes tools for handling documents, presentations, and
spreadsheets, including a text editor, calculator, conversion
program, and PDF reader, among others.
VertuProvides access to Vertu Select, City Brief, Vertu
Your Vertu phone can run more than one application at a time. Open applications are
indicated with a small green and white circle at the top of the application, as shown
below.
A long press on the Menu key, displays all the Open applications. Use the
Right or Left scroll key to highlight an application. Press the Middle Select key to go
to that application. To exit the application, highlight the application with the Right or
Left scroll key and press the Delete key on your keypad.
Open
Application
To reduce power consumption and extend battery life, it is best to quit applications
you are not using.
Control panel
The Control panel provides access to the functions used for setting up your Vertu
phone. They are covered in detail in this user guide in their separate chapters.
ApplicationsFunction
ConnectivitySets up connectivity to other devices through Bluetooth,
WLAN, USB, and so forth.
PhoneSets up all aspects of the phone, including voice mail, speed
dialing, encryption, and synchronization.
App. Mgr.Download, install, and manage applications.
ThemesSet up themes and wallpapers.
SettingsSets up functions including Date & time settings,
Personalization, Telephone, Connection, and
Applications for configuring the Camera, Calendar, and
other features.
ProfilesSet up profiles, such as Meeting, Silent, Outdoor, and
Pager, to suit your needs.
SwitchTransfer data (such as contacts and calendar items) from a
compatible Vertu phone, which is useful when setting up your
new Vertu phone.
ModesSwitch between business and personal modes. Use Modes
to select how you want your home screen to appear in each
mode.
ClockSet up time and date, alarms, time zone, and home location.
30
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