Vertiv SCM145, SCM145H User Manual
User Manual
4-Port Secure KVM Mini-Matrix
Products covered by this manual:
Cybex SCM145 – Secure Mini-Matrix KVM 4-Port DVI video, w/DPP
Cybex SCM145H – Secure Mini-Matrix KVM 4-Port HDMI video, w/DPP
Document Number HDC10370 Rev. F
Table of Contents
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Introduction .......................................................... 2
Package Contents.............................................................2
Overview ............................................................. 3
Safety Precautions ............................................................3
Safety Precautions - Précautions de sécurité (French) .........................4
User Guidance & Precautions..................................................5
Main Features .................................................................7
Tamper Evident Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Active Anti-Tampering System ................................................9
Product Enclosure Warning Label .............................................9
Equipment Requirements ....................................................10
Features – Cybex SCM145/Cybex SCM145H Front Panel ......................12
Features – Cybex SCM145 Rear Panel .........................................13
Features – Cybex SCM145H Rear Panel .......................................14
Product Specifications .......................................................15
Installation........................................................... 16
Before Installation ............................................................16
Installation ...................................................................17
Typical system installation diagram Cybex SCM145/Cybex SCM145H ........ 20
Vertiv 4- Port Secure KV M Mini-Matrix
Operation ............................................................21
TROUBLESHOOTING.................................................. 25
INFORMATION ....................................................... 29
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Table of Contents
INTRODUCTION
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Thank you for purchasing this Vertiv Secure product designed for use in secure
defense and intelligence installations. The product provides the highest security
safeguards and features that meet today’s IA (information assurance) computing
requirements as defined in the latest PSS Protec tion Profile Rev 3.0.
Secure meeting rooms or manager offices in secure organizations often have
multiple comp uters to be displayed simultaneously on desk top display and large
screen.
Vertiv mini matrixes allow users to connect multiple computers and proje ct their
outputs on 2 connected displays. Users are also able
to switch their mouse and keyboard between the connected computers.
This User Manual provides all the details you’ll need to install and operate your
new product.
Intended Audience
This document is intended for the following professionals:
• System Administrators/IT Managers
• End Users
Package Contents
Inside product packaging you will find the following:
• Vertiv Secure Product
• AC Power Cord
• User Guidance Documentation
Vertiv 4- Port Secure KV M Mini-Matrix
Important Security Note:
If you are aware of p otential security vuln erability while ins talling or operating
this product, we encourage you to contact us immediately in one of the
following ways:
• Email: Secure@VertivCo.com
• Tel: +1-888-793-8763
Important: This produc t is equipped with always-on active anti-tampering
system. Any at tempt to open the product enclosure will ac tivate the antitamper triggers and render the unit inoperable and warrant y void.
Revision
A – Initial Release, 24 Feb 2015
B – Corrections, 5 April 2015
C – Product image updates, 25 May 2015
D – User Guidance changes, 16 June 2015
E – Correction to Features sec tion, 13 August 2015
F – Changing to VERTIV branding, 15 May 2019
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OVERVIEW
Safety Precautions
Please read the following safety precautions carefully before using the produc t:
• Before cleaning, disconnec t the product from any electric al power supply.
• Do not expose the product to excessive humidity or moisture.
• Do not store or use for extensive period of time in extreme thermal
conditions – it may shorten product lifetime.
• Install the product only on a clean secure surface.
• If the produc t is not used for a long period of time, disconnect it from
ele ctric al powe r.
• If any of the following situations occurs, have the product checked by a
qualified service technician:
– Liquid penetrates the product’s case.
– The product is exposed to excessive m oisture, water or any other liquid .
– The produc t is not working well even after carefully following the
instructions in this user ’s manual.
– The produc t has been dropped or is physically damaged.
– The produc t shows obvious signs of breakage or loose internal parts.
– In case of external power supply – If power supply overheats, is broken
or damaged, or has a damaged cable.
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• The produc t should be stored and used only in temperature and humidity
controlled environments as defined in the product’s environmental
specifications.
• Never attempt to open the product enclosure. Any attempt to open the
enclosure will permanently damage the product.
• The product contains a no n-replaceable internal battery. Never attempt to
replace the bat ter y or open the enclosure.
• This produc t is equipped with always-on active anti-tampering system.
Any attempt to open the product enclosure will activate the anti-tamper
triggers and render the unit inoperable and warranty void.
Vertiv 4- Port Secure KV M Mini-Matrix
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OVERVIEW
Safety Precautions - Précautions de sécurité (French)
Veuillez lire attentivement les précautions de sécurité suivantes avant d’utiliser
le produit:
• Avant nettoyage, débranchez l’appareil de l’alimentation DC / AC.
• Assurez-vous de ne pas exposer l’appareil à une humidité excessive.
• Assurez-vous d’installer l’appareil sur une surface sécurisée propre.
• Ne placez pas le cordon d’alimentation DC en travers d’un passage.
• Si l’appareil n’est pas utilisé de longtemps, retirez l’alimentation murale de
la prise électrique.
• L’appareil devra être rangé uniquement dans des environnements à
humidité et température contrôlées comme défini dans les caractéristiques
environnementales du produit.
• L’alimentation murale utilisée avec cet appareil devra être du modèle
fourni par le fabricant ou un équivalent certifié fourni par le fabricant ou
fournisseur de service autorisé.
• Si une des situations suivantes survenait, faites vérifier l’appareil par un
technicien de maintenance qualifié:
– En cas d’alimentation externe - L’alimentation de l’appareil surchauf fe,
est endommagée, cassée ou dégage de la fumée
– ou provoque des court circuits de la prise du secteur.
– Un liquide a pénétré dans le boîtier de l’appareil.
– L’appareil est exposé à de l’humidité excessive ou à l’eau.
– L’appareil ne fonctionne pas correctement même après avoir suivi
attentivement les instructions contenues dans ce guide de l’utilisateur.
– L’appareil est tombé ou est physiquement endommagé.
• L’appareil présente des signes évidents de pièce interne cassée ou
desserrée
• L’appareil contient une batterie interne. La batterie n’est pas remplaçable.
N’essayez jamais de remplacer la bat terie car toute tentative d’ouvrir le
boîtier de l’appareil entraînerait des dommages permanents à l’appareil.
• Ce produit est équipé d’toujours-sur le système anti-sabotage active.
Toute tentative d’ouvrir le boîtier du p roduit va activer le dé clencheur antisabotage et de rendre l’unité vide inutilisable et garantie.
Vertiv 4- Port Secure KV M Mini-Matrix
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OVERVIEW
User Guidance & Precautions
Please read the following User Guidance & Precauti ons carefully before using the
product:
1. As product powers-up it performs a self-test procedure. In case of self- test
failure for any reas on, including jammed bu ttons, the product w ill be Inoperable.
Self-test failure will be indicated by the following abnormal LED behavior:
a. All channel-select LEDs will be turned ON and then OFF;
b. A specific, predefined LED combination will be turned ON;
c. The predefined LED combination will indicate the problem type (jammed
buttons, firmware integrity).
Try to power cycle product. If problem persists please contact your system
administrator or technical support.
2. Product power-up and RFD behavior:
a. By default, after pro duct power-up, the active channel will b e computer #1,
indicated by the applicable front panel push button LED lit.
b. Product Restore-to-Factory-Default (RFD) function is available via a
physical control button on rear panel. Use a sharp object or paper clip to
hold RFD button pressed for several seconds to initiate an RFD action.
c. RFD action will be indicated by front panel LEDs blinking all together.
d. When product boots after RFD, keyboard and mouse will be mapped to
the active channel #1 and defaul t settings will be restore d, erasing all user-
set definitions.
3. The appropriate usage of peripherals (e.g. keyboard, mouse, display,
authentication device) is described in detail in this User Manual’s appropriate
sections. Do not connect any authentication device with an ex ternal power
source to product.
4. For se curity reasons produc ts do not support wireless keyboards and mice. In
any case do not connect wireless keyboard/mouse to product.
5. For security reasons products do not support microphone/line-in audio
input. In any case do not connec t a microphone to product audio output
port, including headsets.
6. Product is equipped with always-on ac tive anti-tampering system. Any
attempt to open product enclosure will activate the anti-tamper system
indicated by all channel-select LEDs f lashing continuously. In this case,
product will be inoperable and warranty void. If produc t enclosure appears
disrupted or if all channel-select LEDs f lash continuously, please remove
product from service immediately and contact technical support.
7. In case a connected device is rejec ted in the console port group the user will
have the following visual indications:
a. When connecting a non-qualified keyboard, the keyboard will be non-
functional with no visible keyboard strokes on screen when using the
keyboard.
b. When connec ting a non-qualified mouse, the mouse will be non-
functional with mouse cursor frozen on screen.
c. When connecting a non-qualified display, the video diagnostic LED will
flash green and video will not work.
d. When conne cting a non-qualif ied USB device, DPP LED will flash gre en and
USB device will be inoperable.
8. Product has a remote control port in the back panel labeled RCU. Do not use
this port - it is inoperable and for future use.
Vertiv 4- Port Secure KV M Mini-Matrix
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User Guidance & Precautions (Cont.)
9. Important! Before re-allocating computers to channels, it is mandatory to
power cycle product, keeping it powered OFF for more than 1 minute.
10. Product log access and administrator configuration options are described in
product Administrator Guide.
11. Authentication session will be terminated once product power is down or
user intentionally terminates session.
12. If you are aware of any potential securit y vulnerability while installing or
operating product, please remove product from service immediately and
contact us in one of the ways listed in this manual.
Vertiv 4- Port Secure KV M Mini-Matrix
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OVERVIEW
Main Features
Product is designed, manufactured and delivered in security-controlled
environments. Below is a summar y of the main advanced features incorporated
in product:
Advanced isolation between computers and shared peripherals
The emulations of keyboard, mouse and display EDID, prevent direct contact
between computers and shared peripherals. Product design achieves maximal
securit y by keeping the video path separate with keyboard and mouse switched
together, purging keyboard buffer when switching channels. All these features
contribute to strong isolation between computer interfaces, maintained even
when produc t is powered off.
Unidirectional data flow: USB, audio and video
Unique hardware architecture components prevent unauthorized data flow,
including:
• Optical unidirectional data flow diodes in the USB data path that filtrate
and reject unqualified USB devices;
• Secure analog audio diodes that prevent audio eavesdropping with no
support for microphone or any other audio-input device;
• Video path is kept separate from all other traffic, enforcing unidirectional
native video f low. EDID emulation is done at power up and block s all
EDID/MCCS writes. For DisplayPort video, filtration of AUX channel exists
to reject unauthorized transactions.
Isolation of power domains
Complete isolation of power domains prevents signaling attacks.
Secure administrator access & log functions
Product incorporates secure administrator access and log functions to provide
auditable trail for all product security events, including battery backup life for
anti-tampering and log functions. Non-reprogrammable firmware prevents the
ability to tamper with product logic.
Always-on, active anti-tamper system
Active anti-tampering system prevents malicious insertion of hardware implant
such as wireless key-logger inside product enclosure.. Any anti-tampering
attempt causes isolation of all computers and peripheral devices rendering
product inoperable and showing clear indications of tampering event to user.
Holographic security tamper-evident labels are placed on the enclosure to
provide a clear visual indication if product has been opened or compromised.
Metal enclosure is designed to resist mechanical tampering with all
microcontrollers protected against firmware-read, modification and rewrite.
Duplicate Output Displays
The Mini Matrix allows the user to duplicate the output displays making it eas y to
project various sources in secure meeting rooms
Vertiv 4- Port Secure KV M Mini-Matrix
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OVERVIEW
Main Features (Cont.)
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DVI-I and HDMI Video Support
The Switches sup port varied video inputs of DV I-I and HDMI. DVI mod el supports
HDMI and VGA via compatible cables.
VDT Switching
VDT enables eas y switching of keyboard and m ouse by moving mouse based on
4 possible presets for monitor positioning.
Resolutions Supported
Switches support video resolutions of up to 4K-2K Ultra HD (3840 X 2160 pixels).
Audio Switching
Allows you to share speakers and headphones between computers.
Toggle Audio feature
Front panel Toggle Audio button enables to leave audio in a specific channel.
Vertiv 4- Port Secure KV M Mini-Matrix
Filtered USB (DPP) feature (applicable models)
DPP feature enables to connect authorized USB devices to produc t. Product is
designed wi th complete isolation bet ween DPP data, such as user authent ication
smart card reader data, and all other produc t traffic.
The DPP feature can be managed via Configurable Device Filtering (CDF)
mechanism with configuration permissions limited to authenticated
administrators. For more details please refer to the “DPP Configuration Manual”.
“Freeze DPP” feature
Dedicated “Freeze DPP” slider on front panel enables to lock this function to
a specific channel. When locked, switching channels will not affect processes
performed by the USB device connected to the locked channel.
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Tamper Evident Labels
Product uses holographic tamper evident labels to provide visual indications
in case of an enclosure intrusion at tempt. When opening product packaging
inspect the tampering evident labels.
Vertiv Tamper Evident Label
If for any reason one or more tamper-evident label is missing, appears
disrupted, or look s different than the example shown here, please call
Technical Support and avoid using that product.
Active Anti-Tampering System
Product is equipped with always-on active anti-tampering system. If mechanic al
intrusion is detected by this system, the Product will be permanently disabled
and all LEDs will blink continuously.
If product indicates “tampered state” (all LEDs blinking) – please call
Technical Support and avoid using that product.
Vertiv Tamper Evident Label
Vertiv 4- Port Secure KV M Mini-Matrix
Product Enclosure Warning Label
Product has the following warning sticker on a prominent location on the
product enclosure:
Vertiv Tam per Warning La bel
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